The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 17 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
17 Jun 2013
Same period 2012 Same period 2011
Technical Support Analyst
Rank 174 165 163
Rank change year-on-year
-9 -2
Permanent jobs requiring a Technical Support Analyst 10 15 8
As % of all permanent IT jobs located in Manchester 0.234% 0.402% 0.202%
As % of the Job Titles category 0.245% 0.418% 0.211%
Number of salaries quoted 6 15 8
Average salary £27,500 £23,000 £33,000
Average salary % change year-on-year
+19.56% -30.30%
UK excluding London average salary £27,500 £27,500 £26,900
% change year-on-year
- +2.23%
All Job Titles
Manchester
Permanent IT job ads with a match in the
Job Titles category
4089 3588 3785
As % of all permanent IT jobs located in Manchester 95.60% 96.06% 95.73%
Number of salaries quoted 3538 3182 3463
Average salary £35,000 £35,000 £34,500
Average salary % change year-on-year
- +1.44%
90% offered a salary of more than £23,500 £22,500 £22,000
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support Analyst
North West

Technical Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester Technical Support Analyst Jobs Demand Trend

Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Manchester region.

Manchester Technical Support Analyst Salary Trend

Technical Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Manchester region over the 3 months to 17 June 2013.

Manchester Technical Support Analyst Salary Histogram

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 June 2013, IT jobs across the Manchester region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 6 (40.00%) SLA
1 6 (40.00%) CMS
1 6 (40.00%) Incident Management
1 6 (40.00%) Degree
1 6 (40.00%) Computer Science
1 6 (40.00%) Microsoft
2 5 (33.33%) E-Commerce
2 5 (33.33%) Oracle
2 5 (33.33%) Windows
3 4 (26.67%) SQL
3 4 (26.67%) ITIL
3 4 (26.67%) MS Excel
3 4 (26.67%) RDBMS
3 4 (26.67%) EPiServer
3 4 (26.67%) EPiServer CMS
3 4 (26.67%) Finance
4 3 (20.00%) Time Management
4 3 (20.00%) Active Directory
4 3 (20.00%) Citrix
4 3 (20.00%) Microsoft Certification
5 2 (13.33%) NetApp
5 2 (13.33%) HTTP
5 2 (13.33%) TCP/IP
5 2 (13.33%) DNS
5 2 (13.33%) UNIX
5 2 (13.33%) Linux
5 2 (13.33%) MCSE
5 2 (13.33%) MCSA
5 2 (13.33%) Tomcat
5 2 (13.33%) HTML

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 June 2013, IT jobs across the Manchester region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (13.33%) HTML
2 1 (6.667%) .NET
2 1 (6.667%) ASP.NET
2 1 (6.667%) CSS
2 1 (6.667%) XML
Application Platforms
1 6 (40.00%) CMS
2 4 (26.67%) EPiServer CMS
3 2 (13.33%) Lync
3 2 (13.33%) Tomcat
4 1 (6.667%) SharePoint
Applications
1 4 (26.67%) MS Excel
Business Applications
1 1 (6.667%) Oracle EBS
1 1 (6.667%) Oracle Applications
1 1 (6.667%) Oracle Payroll
1 1 (6.667%) Oracle EBS R12
Communications & Networking
1 2 (13.33%) HTTP
1 2 (13.33%) TCP/IP
1 2 (13.33%) DNS
2 1 (6.667%) NetScaler
Database & Business Intelligence
1 4 (26.67%) RDBMS
2 1 (6.667%) SQL Server
General
1 4 (26.67%) Finance
2 1 (6.667%) Telecoms
Miscellaneous
1 6 (40.00%) Computer Science
2 2 (13.33%) Mobile App
3 1 (6.667%) Thin Client
3 1 (6.667%) Fat Client
Operating Systems
1 5 (33.33%) Windows
2 2 (13.33%) Linux
2 2 (13.33%) UNIX
3 1 (6.667%) Windows Server 2003
3 1 (6.667%) Windows Server 2008
3 1 (6.667%) Windows 2000 Server
Processes & Methodologies
1 6 (40.00%) Incident Management
2 5 (33.33%) E-Commerce
3 4 (26.67%) ITIL
4 3 (20.00%) Time Management
5 2 (13.33%) Service Management
5 2 (13.33%) Change Management
5 2 (13.33%) Knowledge Management
6 1 (6.667%) ERP
6 1 (6.667%) Analytics
Programming Languages
1 4 (26.67%) SQL
2 2 (13.33%) JavaScript
2 2 (13.33%) PL/SQL
3 1 (6.667%) C#
3 1 (6.667%) Java
Qualifications
1 6 (40.00%) Degree
2 3 (20.00%) Microsoft Certification
3 2 (13.33%) MCITP
3 2 (13.33%) MCSE
3 2 (13.33%) MCSA
Quality Assurance & Compliance
1 6 (40.00%) SLA
System Software
1 3 (20.00%) Active Directory
2 2 (13.33%) Hyper-V
3 1 (6.667%) XenApp
3 1 (6.667%) Microsoft App-V
Systems Management
1 2 (13.33%) SCCM
1 2 (13.33%) SCOM
Vendors
1 6 (40.00%) Microsoft
2 5 (33.33%) Oracle
3 4 (26.67%) EPiServer
4 3 (20.00%) Citrix
5 2 (13.33%) NetApp
5 2 (13.33%) VMware
6 1 (6.667%) AppSense
6 1 (6.667%) Pegasus
6 1 (6.667%) Avaya
6 1 (6.667%) Cisco