The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 173 176 182
Rank change year-on-year
+3 +6
Permanent jobs requiring a Technical Support Analyst 7 10 8
As % of all permanent IT jobs located in Manchester 0.20% 0.25% 0.19%
As % of the Job Titles category 0.21% 0.26% 0.20%
Number of salaries quoted 7 10 4
Average salary £20,000 £32,500 £30,000
Average salary % change year-on-year
-38.46% +8.33%
90% offered a salary of more than £19,600 £29,750 £25,400
10% offered a salary of more than £26,250 £40,000 £36,000
UK excluding London average salary £25,000 £30,000 £29,500
% change year-on-year
-16.66% +1.69%
Technical Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3402 3786 3910
As % of all permanent IT jobs located in Manchester 95.16% 94.46% 94.93%
Number of salaries quoted 2827 3135 3383
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £24,000
10% offered a salary of more than £57,500 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Manchester

Technical Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Manchester region.

Technical Support Analyst Salary Trend in Manchester

Technical Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 31 July 2015, IT jobs across the Manchester region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 6 (60.00%) Windows
2 4 (40.00%) ADSL
2 4 (40.00%) VoIP
2 4 (40.00%) MVNO
3 3 (30.00%) VMware
3 3 (30.00%) Windows Server 2008
3 3 (30.00%) SLA
3 3 (30.00%) MS Exchange
3 3 (30.00%) SQL Server
3 3 (30.00%) ITIL
4 2 (20.00%) MCP
4 2 (20.00%) SQL
4 2 (20.00%) MS Excel
4 2 (20.00%) MCSA
4 2 (20.00%) Microsoft
4 2 (20.00%) Active Directory
4 2 (20.00%) Citrix
4 2 (20.00%) Microsoft Certification
4 2 (20.00%) Windows Server 2003
4 2 (20.00%) Intranet
4 2 (20.00%) Exchange Server 2007
4 2 (20.00%) Exchange Server 2010
4 2 (20.00%) Windows Server 2012
4 2 (20.00%) Disaster Recovery
4 2 (20.00%) MCITP
4 2 (20.00%) Incident Management
5 1 (10.00%) Web Development
5 1 (10.00%) Degree
5 1 (10.00%) Firewall
5 1 (10.00%) Front Office

Technical Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 31 July 2015, IT jobs across the Manchester region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) MS Exchange
2 2 (20.00%) Exchange Server 2007
2 2 (20.00%) Exchange Server 2010
3 1 (10.00%) Exchange Server 2013
3 1 (10.00%) IIS
3 1 (10.00%) Apache
3 1 (10.00%) SharePoint
Applications
1 2 (20.00%) MS Excel
2 1 (10.00%) MS Office
Communications & Networking
1 4 (40.00%) ADSL
1 4 (40.00%) VoIP
1 4 (40.00%) MVNO
2 2 (20.00%) Intranet
3 1 (10.00%) Internet
3 1 (10.00%) Firewall
Database & Business Intelligence
1 3 (30.00%) SQL Server
2 1 (10.00%) Relational Database
General
1 1 (10.00%) Front Office
1 1 (10.00%) Retail
Libraries, Frameworks & Software Standards
1 1 (10.00%) HTML
1 1 (10.00%) CSS
1 1 (10.00%) jQuery
1 1 (10.00%) HTML5
1 1 (10.00%) CSS3
Miscellaneous
1 1 (10.00%) Analytical Skills
Operating Systems
1 6 (60.00%) Windows
2 3 (30.00%) Windows Server 2008
3 2 (20.00%) Windows Server 2003
3 2 (20.00%) Windows Server 2012
4 1 (10.00%) Windows 8
4 1 (10.00%) Linux
Processes & Methodologies
1 3 (30.00%) ITIL
2 2 (20.00%) Disaster Recovery
2 2 (20.00%) Incident Management
3 1 (10.00%) Web Development
3 1 (10.00%) Business Intelligence
3 1 (10.00%) Project Management
3 1 (10.00%) Service Delivery
Programming Languages
1 2 (20.00%) SQL
2 1 (10.00%) JavaScript
Qualifications
1 2 (20.00%) MCP
1 2 (20.00%) MCSA
1 2 (20.00%) Microsoft Certification
1 2 (20.00%) MCITP
2 1 (10.00%) Degree
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 2 (20.00%) Active Directory
2 1 (10.00%) VMware Infrastructure
Vendors
1 3 (30.00%) VMware
2 2 (20.00%) Microsoft
2 2 (20.00%) Citrix
Manchester, Lancashire
AspireCom
Salary: £18-22k + 10% Bonus
Posted: 10 hours ago
Salford
Recruitment Genius
Salary: £20000 - £22000 per annum
Posted: Yesterday
Manchester, Lancashire
Uniting Ambition
Salary: £18k - 20k per year
Posted: 3 days ago