The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 171 175 172
Rank change year-on-year
+4 -3
Permanent jobs requiring a Technical Support Analyst 10 8 9
As % of all permanent IT jobs located in Manchester 0.25% 0.20% 0.24%
As % of the Job Titles category 0.26% 0.21% 0.25%
Number of salaries quoted 10 4 9
Average salary £32,500 £30,000 £23,000
Average salary % change year-on-year
+8.33% +30.43%
90% offered a salary of more than £29,750 £25,400 £19,800
10% offered a salary of more than £40,000 £36,000 £27,000
UK excluding London average salary £29,750 £29,000 £27,500
% change year-on-year
+2.58% +5.45%
Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3808 3880 3656
As % of all permanent IT jobs located in Manchester 94.47% 94.98% 96.26%
Number of salaries quoted 3143 3359 3224
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £22,500 £24,000 £22,500
10% offered a salary of more than £54,000 £51,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support Analyst
North West

Technical Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Manchester

Technical Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Manchester region.

Technical Support Analyst Salary Trend in Manchester

Technical Support Analyst
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the Manchester region over the 3 months to 31 July 2014.

Technical Support Analyst Salary Histogram in Manchester

Technical Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 31 July 2014, IT jobs across the Manchester region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 11 (68.75%) Microsoft
2 10 (62.50%) MS Excel
3 9 (56.25%) Change Management
4 8 (50.00%) SLA
5 7 (43.75%) Citrix
5 7 (43.75%) Microsoft Certification
5 7 (43.75%) NetApp
5 7 (43.75%) MCSE
5 7 (43.75%) Windows
5 7 (43.75%) VMware
6 6 (37.50%) MCITP
6 6 (37.50%) Incident Management
6 6 (37.50%) Problem Management
6 6 (37.50%) Root Cause Analysis
6 6 (37.50%) MS Exchange
6 6 (37.50%) SaaS
6 6 (37.50%) Lync
6 6 (37.50%) Exchange Server 2013
6 6 (37.50%) FlexPod
7 4 (25.00%) Active Directory
7 4 (25.00%) Windows 7
8 3 (18.75%) Mitel
8 3 (18.75%) VoIP
8 3 (18.75%) WAN
8 3 (18.75%) Project Management
8 3 (18.75%) ITIL
8 3 (18.75%) SQL
8 3 (18.75%) Change Control
9 2 (12.50%) CSS
9 2 (12.50%) HTML

Technical Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 31 July 2014, IT jobs across the Manchester region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (37.50%) MS Exchange
1 6 (37.50%) Lync
1 6 (37.50%) Exchange Server 2013
Applications
1 10 (62.50%) MS Excel
2 1 (6.25%) MS Office
Cloud Services
1 6 (37.50%) SaaS
2 1 (6.25%) Route 53
2 1 (6.25%) Amazon EC2
2 1 (6.25%) Amazon S3
2 1 (6.25%) Amazon AWS
2 1 (6.25%) ElastiCache
Communications & Networking
1 3 (18.75%) VoIP
1 3 (18.75%) WAN
2 1 (6.25%) Internet
Database & Business Intelligence
1 1 (6.25%) Big Data
1 1 (6.25%) Amazon RDS
1 1 (6.25%) SQL Server Reporting Services
1 1 (6.25%) MySQL
General
1 2 (12.50%) Marketing
2 1 (6.25%) Legal
Libraries, Frameworks & Software Standards
1 2 (12.50%) CSS
1 2 (12.50%) HTML
1 2 (12.50%) jQuery
2 1 (6.25%) Web Services
Miscellaneous
1 6 (37.50%) FlexPod
2 1 (6.25%) Mobile App
2 1 (6.25%) Fat Client
2 1 (6.25%) Thin Client
Operating Systems
1 7 (43.75%) Windows
2 4 (25.00%) Windows 7
3 1 (6.25%) UNIX
3 1 (6.25%) Linux
Processes & Methodologies
1 9 (56.25%) Change Management
2 6 (37.50%) Incident Management
2 6 (37.50%) Problem Management
2 6 (37.50%) Root Cause Analysis
3 3 (18.75%) Project Management
3 3 (18.75%) ITIL
3 3 (18.75%) Change Control
4 2 (12.50%) E-Commerce
4 2 (12.50%) Time Management
5 1 (6.25%) Analytics
5 1 (6.25%) Marketing Analytics
Programming Languages
1 3 (18.75%) SQL
2 2 (12.50%) JavaScript
3 1 (6.25%) Shell Script
3 1 (6.25%) PHP
3 1 (6.25%) Java
Qualifications
1 7 (43.75%) Microsoft Certification
1 7 (43.75%) MCSE
2 6 (37.50%) MCITP
3 1 (6.25%) VMware Certified Professional (VCP)
3 1 (6.25%) CCA
3 1 (6.25%) Citrix Certification
3 1 (6.25%) MCSA
3 1 (6.25%) NCIE
Quality Assurance & Compliance
1 8 (50.00%) SLA
System Software
1 4 (25.00%) Active Directory
2 1 (6.25%) XenApp
2 1 (6.25%) VMware Infrastructure
Systems Management
1 1 (6.25%) SCCM
1 1 (6.25%) McAfee ePO
Vendors
1 11 (68.75%) Microsoft
2 7 (43.75%) Citrix
2 7 (43.75%) NetApp
2 7 (43.75%) VMware
3 3 (18.75%) Mitel
4 1 (6.25%) AppSense
4 1 (6.25%) McAfee