The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 171 189 189
Rank change year-on-year
+18 0
Permanent jobs requiring a Technical Support Analyst 4 4 2
As % of all permanent IT jobs located in Manchester 0.12% 0.099% 0.053%
As % of the Job Titles category 0.13% 0.10% 0.055%
Number of salaries quoted 1 3 2
Average salary £28,000 £28,000 £25,750
Average salary % change year-on-year
- +8.73%
UK excluding London average salary £28,000 £30,000 £26,000
% change year-on-year
-6.66% +15.38%
Technical Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3141 3879 3619
As % of all permanent IT jobs located in Manchester 96.20% 96.42% 95.97%
Number of salaries quoted 2598 3327 3156
Average salary £41,000 £37,500 £37,500
Average salary % change year-on-year
+9.33% -
90% offered a salary of more than £25,000 £23,500 £23,500
10% offered a salary of more than £60,000 £50,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in Manchester

Technical Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the Manchester region.

Technical Support Analyst Salary Trend in Manchester

Technical Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 9 February 2016, IT jobs across the Manchester region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 6 (37.50%) VoIP
1 6 (37.50%) ADSL
1 6 (37.50%) MVNO
2 5 (31.25%) Root Cause Analysis
2 5 (31.25%) Problem Management
2 5 (31.25%) Windows
2 5 (31.25%) SLA
3 4 (25.00%) NetApp
3 4 (25.00%) VMware Infrastructure
3 4 (25.00%) NCDA
3 4 (25.00%) NCIE
3 4 (25.00%) Incident Management
3 4 (25.00%) Change Management
3 4 (25.00%) Disaster Recovery
3 4 (25.00%) VMware
3 4 (25.00%) VMware Certified Professional (VCP)
3 4 (25.00%) Data ONTAP
4 3 (18.75%) Analytical Skills
4 3 (18.75%) Microsoft
5 2 (12.50%) Service Delivery
5 2 (12.50%) Windows Server 2003
5 2 (12.50%) CSS
5 2 (12.50%) Change Control
5 2 (12.50%) PCI DSS
5 2 (12.50%) Software Testing
6 1 (6.25%) Windows Server
6 1 (6.25%) WSUS
6 1 (6.25%) Computer Science
6 1 (6.25%) WebSphere
6 1 (6.25%) Degree

Technical Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 9 February 2016, IT jobs across the Manchester region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) Exchange Server 2007
1 1 (6.25%) Exchange Server 2010
1 1 (6.25%) IIS
1 1 (6.25%) MS Exchange
1 1 (6.25%) Tomcat
1 1 (6.25%) WebSphere
Applications
1 1 (6.25%) MS Excel
1 1 (6.25%) MS Office
Business Applications
1 1 (6.25%) Dynamics CRM
Communications & Networking
1 6 (37.50%) ADSL
1 6 (37.50%) MVNO
1 6 (37.50%) VoIP
2 1 (6.25%) LAN
2 1 (6.25%) TCP/IP
Database & Business Intelligence
1 1 (6.25%) SQL Server
Libraries, Frameworks & Software Standards
1 2 (12.50%) CSS
2 1 (6.25%) XML
Miscellaneous
1 3 (18.75%) Analytical Skills
2 1 (6.25%) Computer Science
2 1 (6.25%) FlexPod
Operating Systems
1 5 (31.25%) Windows
2 4 (25.00%) Data ONTAP
3 2 (12.50%) Windows Server 2003
4 1 (6.25%) Windows 2000
4 1 (6.25%) Windows 7
4 1 (6.25%) Windows Server
4 1 (6.25%) Windows Server 2008
4 1 (6.25%) Windows Vista
4 1 (6.25%) Windows XP
Processes & Methodologies
1 5 (31.25%) Problem Management
1 5 (31.25%) Root Cause Analysis
2 4 (25.00%) Change Management
2 4 (25.00%) Disaster Recovery
2 4 (25.00%) Incident Management
3 2 (12.50%) Change Control
3 2 (12.50%) Service Delivery
3 2 (12.50%) Software Testing
4 1 (6.25%) CRM
Programming Languages
1 1 (6.25%) PowerShell
1 1 (6.25%) SQL
1 1 (6.25%) VBA
Qualifications
1 4 (25.00%) NCDA
1 4 (25.00%) NCIE
1 4 (25.00%) VMware Certified Professional (VCP)
2 1 (6.25%) Degree
2 1 (6.25%) MCITP
2 1 (6.25%) MCP
2 1 (6.25%) MCSA
2 1 (6.25%) MCSE
2 1 (6.25%) Microsoft Certification
Quality Assurance & Compliance
1 5 (31.25%) SLA
2 2 (12.50%) PCI DSS
System Software
1 4 (25.00%) VMware Infrastructure
2 1 (6.25%) Active Directory
Systems Management
1 1 (6.25%) WSUS
Vendors
1 4 (25.00%) NetApp
1 4 (25.00%) VMware
2 3 (18.75%) Microsoft
3 1 (6.25%) Cisco
3 1 (6.25%) Dell
3 1 (6.25%) Oracle