The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 245 236 211
Rank change year-on-year
-9 -25
Permanent jobs requiring a Technical Support Analyst 11 18 25
As % of all permanent IT jobs located in the North West 0.15% 0.25% 0.35%
As % of the Job Titles category 0.16% 0.26% 0.36%
Number of salaries quoted 10 18 23
Average salary £25,250 £25,500 £23,000
Average salary % change year-on-year
-0.98% +10.86%
90% offered a salary of more than £19,850 £20,000 £16,000
10% offered a salary of more than £35,500 £32,800 £31,000
UK excluding London average salary £25,000 £26,500 £27,000
% change year-on-year
-5.66% -1.85%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6842 6993 6875
As % of all permanent IT jobs located in the North West 95.24% 95.27% 96.40%
Number of salaries quoted 5547 5863 6086
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,500 £24,000 £22,500
10% offered a salary of more than £52,500 £50,000 £51,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support Analyst
England

Technical Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the North West

Technical Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the North West region.

Technical Support Analyst Salary Trend in the North West

Technical Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the North West region over the 3 months to 18 April 2014.

Technical Support Analyst Salary Histogram in the North West

Technical Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the North West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Manchester +2 6 £25,000 -7.40% 1
Cheshire +1 4 £30,250 +51.25% 1
Merseyside -19 1 £18,500 -21.27%
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 18 April 2014, IT jobs across the North West region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 15 (55.56%) Windows
2 10 (37.04%) Citrix
3 8 (29.63%) SQL
4 7 (25.93%) Microsoft
5 6 (22.22%) Windows 7
6 5 (18.52%) XenApp
6 5 (18.52%) Office 365
6 5 (18.52%) Active Directory
6 5 (18.52%) MS Office
6 5 (18.52%) SLA
6 5 (18.52%) VMware
7 4 (14.81%) Blackberry
7 4 (14.81%) Windows Mobile
7 4 (14.81%) Incident Management
7 4 (14.81%) SQL Server
7 4 (14.81%) MCSE
7 4 (14.81%) ITIL
7 4 (14.81%) MS Excel
7 4 (14.81%) Windows XP
7 4 (14.81%) MS Exchange
7 4 (14.81%) VPN
7 4 (14.81%) Microsoft Certification
7 4 (14.81%) Apple iOS
7 4 (14.81%) Security Cleared
7 4 (14.81%) Android
7 4 (14.81%) Windows Server 2008
8 3 (11.11%) Time Management
8 3 (11.11%) Root Cause Analysis
8 3 (11.11%) HP
8 3 (11.11%) E-Commerce

Technical Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 18 April 2014, IT jobs across the North West region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.81%) MS Exchange
2 3 (11.11%) IIS
3 2 (7.41%) SharePoint
3 2 (7.41%) Exchange Server 2013
3 2 (7.41%) Lync
Applications
1 5 (18.52%) MS Office
2 4 (14.81%) MS Excel
Business Applications
1 2 (7.41%) Dynamics CRM
1 2 (7.41%) Dynamics AX
1 2 (7.41%) Dynamics GP
Cloud Services
1 5 (18.52%) Office 365
2 2 (7.41%) SaaS
Communications & Networking
1 4 (14.81%) VPN
2 2 (7.41%) Internet
3 1 (3.70%) DNS
3 1 (3.70%) Firewall
Database & Business Intelligence
1 4 (14.81%) SQL Server
2 3 (11.11%) SQL Server Reporting Services
3 2 (7.41%) SQL Server 2012
3 2 (7.41%) SQL Server 2008
Development Applications
1 1 (3.70%) Visual Studio
1 1 (3.70%) Bugzilla
General
1 3 (11.11%) Marketing
2 1 (3.70%) Finance
2 1 (3.70%) Legal
2 1 (3.70%) Games
Libraries, Frameworks & Software Standards
1 3 (11.11%) CSS
1 3 (11.11%) HTML
1 3 (11.11%) jQuery
2 1 (3.70%) .NET
2 1 (3.70%) ASP.NET
Miscellaneous
1 4 (14.81%) Blackberry
2 2 (7.41%) FlexPod
3 1 (3.70%) Thin Client
3 1 (3.70%) Fat Client
Operating Systems
1 15 (55.56%) Windows
2 6 (22.22%) Windows 7
3 4 (14.81%) Windows Mobile
3 4 (14.81%) Windows XP
3 4 (14.81%) Apple iOS
3 4 (14.81%) Android
3 4 (14.81%) Windows Server 2008
Processes & Methodologies
1 4 (14.81%) Incident Management
1 4 (14.81%) ITIL
2 3 (11.11%) Time Management
2 3 (11.11%) Root Cause Analysis
2 3 (11.11%) E-Commerce
2 3 (11.11%) Problem Management
2 3 (11.11%) Change Management
3 2 (7.41%) CRM
3 2 (7.41%) ERP
3 2 (7.41%) Analytics
3 2 (7.41%) Marketing Analytics
4 1 (3.70%) ITSM
Programming Languages
1 8 (29.63%) SQL
2 3 (11.11%) JavaScript
3 1 (3.70%) C#
Qualifications
1 4 (14.81%) MCSE
1 4 (14.81%) Microsoft Certification
1 4 (14.81%) Security Cleared
2 3 (11.11%) MCITP
3 2 (7.41%) MCT
4 1 (3.70%) ITIL Certification
4 1 (3.70%) MCSA
4 1 (3.70%) MCTS
Quality Assurance & Compliance
1 5 (18.52%) SLA
System Software
1 5 (18.52%) XenApp
1 5 (18.52%) Active Directory
2 2 (7.41%) Hyper-V
3 1 (3.70%) VMware Infrastructure
3 1 (3.70%) XenDesktop
3 1 (3.70%) VMware ESX
Systems Management
1 2 (7.41%) SCCM
2 1 (3.70%) McAfee ePO
2 1 (3.70%) OpenView
2 1 (3.70%) OVSD
2 1 (3.70%) Tivoli
Vendors
1 10 (37.04%) Citrix
2 7 (25.93%) Microsoft
3 5 (18.52%) VMware
4 3 (11.11%) HP
5 2 (7.41%) Dell
5 2 (7.41%) NetApp
6 1 (3.70%) BMC
6 1 (3.70%) McAfee
Manchester, Lancashire
Actis Recruitment.
Salary: From £20,000 to £24,000 per annum + excellent bens
Posted: 3 days ago
Wilmslow, Cheshire
Venturi
Salary: £20000.00 - £22000.00 per annum + benefits
Posted: 6 days ago