The statistics below represent IT jobs advertised across the North West region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 May 2016 with a comparison to same period over 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 219 250 251
Rank change year-on-year
+31 +1
Permanent jobs requiring a Technical Support Analyst 11 6 11
As % of all permanent IT jobs located in the North West 0.19% 0.091% 0.16%
As % of the Job Titles category 0.20% 0.094% 0.16%
Number of salaries quoted 10 5 9
Median salary £38,000 £33,000 £25,500
Median salary % change year-on-year
+15.15% +29.41%
90% offered a salary of more than £30,250 £25,400 £20,800
10% offered a salary of more than £39,000 £34,350 £36,000
UK excluding London median salary £27,500 £26,000 £26,000
% change year-on-year
+5.76% -
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5497 6371 6840
As % of all permanent IT jobs located in the North West 97.10% 96.71% 97.04%
Number of salaries quoted 4652 5081 5504
Median salary £40,000 £40,000 £37,000
Median salary % change year-on-year
- +8.10%
90% offered a salary of more than £24,000 £24,690 £24,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the North West

Technical Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the North West region.

Technical Support Analyst Salary Trend in the North West

Technical Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the North West region over the 3 months to 1 May 2016.

Technical Support Analyst Salary Histogram in the North West

Technical Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the North West region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +17 7 £38,000 +49.01% 2
Cheshire +26 4 £31,500 -4.54%
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 1 May 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Technical Support Analyst in the job title.

1 19 (61.29%) Windows
2 18 (58.06%) Active Directory
3 16 (51.61%) Microsoft
3 16 (51.61%) Disaster Recovery
4 15 (48.39%) Firewall
4 15 (48.39%) VPN
4 15 (48.39%) SQL
4 15 (48.39%) IIS
5 14 (45.16%) Windows Server
6 13 (41.94%) NAS
6 13 (41.94%) ITIL
6 13 (41.94%) Linux
7 12 (38.71%) VMware
8 10 (32.26%) NetApp
8 10 (32.26%) LAN
9 9 (29.03%) VMware Infrastructure
9 9 (29.03%) Android
9 9 (29.03%) Time Management
10 8 (25.81%) PowerShell
10 8 (25.81%) Continuous Improvement
10 8 (25.81%) Apple iOS
10 8 (25.81%) Software Licensing
10 8 (25.81%) Analytical Skills
10 8 (25.81%) MS Excel
10 8 (25.81%) Configuration Management
10 8 (25.81%) Business Continuity
11 7 (22.58%) Cisco
11 7 (22.58%) TCP/IP
11 7 (22.58%) SAN
12 6 (19.35%) Citrix

Technical Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (48.39%) IIS
2 5 (16.13%) Exchange Server 2013
2 5 (16.13%) MS Exchange
3 4 (12.90%) Exchange Server 2010
3 4 (12.90%) Tomcat
3 4 (12.90%) WebSphere
4 3 (9.68%) IBM Notes
5 1 (3.23%) Exchange Server 2007
5 1 (3.23%) Skype for Business
Applications
1 8 (25.81%) MS Excel
2 3 (9.68%) MS Office
Communications & Networking
1 15 (48.39%) Firewall
1 15 (48.39%) VPN
2 13 (41.94%) NAS
3 10 (32.26%) LAN
4 7 (22.58%) SAN
4 7 (22.58%) TCP/IP
5 4 (12.90%) DHCP
5 4 (12.90%) DNS
5 4 (12.90%) Ethernet
5 4 (12.90%) IPv4
6 3 (9.68%) WAN
6 3 (9.68%) Wireless
7 2 (6.45%) WLAN
8 1 (3.23%) VLAN
8 1 (3.23%) Wi-Fi
Database & Business Intelligence
1 5 (16.13%) SQL Server
General
1 6 (19.35%) Telecoms
2 3 (9.68%) Legal
3 1 (3.23%) Finance
3 1 (3.23%) French Language
3 1 (3.23%) Law
Libraries, Frameworks & Software Standards
1 5 (16.13%) XML
Miscellaneous
1 8 (25.81%) Analytical Skills
2 4 (12.90%) Clustering
2 4 (12.90%) Data Centre
2 4 (12.90%) HP StoreVirtual
3 1 (3.23%) BYOD
3 1 (3.23%) Life Science
3 1 (3.23%) Video Conferencing
Operating Systems
1 19 (61.29%) Windows
2 14 (45.16%) Windows Server
3 13 (41.94%) Linux
4 9 (29.03%) Android
5 8 (25.81%) Apple iOS
6 5 (16.13%) Windows Server 2008
6 5 (16.13%) Windows Server 2012
7 4 (12.90%) CentOS
7 4 (12.90%) Mac OS X
8 3 (9.68%) Data ONTAP
8 3 (9.68%) Windows 7
8 3 (9.68%) Windows Server 2003
9 1 (3.23%) Unix
9 1 (3.23%) Windows 8
9 1 (3.23%) Windows CE
9 1 (3.23%) Windows XP
Processes & Methodologies
1 16 (51.61%) Disaster Recovery
2 13 (41.94%) ITIL
3 9 (29.03%) Time Management
4 8 (25.81%) Business Continuity
4 8 (25.81%) Configuration Management
4 8 (25.81%) Continuous Improvement
4 8 (25.81%) Software Licensing
5 4 (12.90%) Kalman Filter
5 4 (12.90%) Project Management
5 4 (12.90%) Service Management
5 4 (12.90%) Web Filtering
6 3 (9.68%) Change Management
6 3 (9.68%) Incident Management
6 3 (9.68%) Problem Management
6 3 (9.68%) Root Cause Analysis
7 2 (6.45%) Asset Management
8 1 (3.23%) Capacity Management
8 1 (3.23%) Load Balancing
8 1 (3.23%) Migration
8 1 (3.23%) Performance Monitoring
Programming Languages
1 15 (48.39%) SQL
2 8 (25.81%) PowerShell
Qualifications
1 3 (9.68%) CCNA
1 3 (9.68%) Cisco Certification
1 3 (9.68%) Microsoft Certification
1 3 (9.68%) NCDA
1 3 (9.68%) NCIE
1 3 (9.68%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (9.68%) SLA
System Software
1 18 (58.06%) Active Directory
2 9 (29.03%) VMware Infrastructure
3 4 (12.90%) XenDesktop
4 1 (3.23%) Hyper-V
4 1 (3.23%) vSphere
Systems Management
1 1 (3.23%) SCOM
Vendors
1 16 (51.61%) Microsoft
2 12 (38.71%) VMware
3 10 (32.26%) NetApp
4 7 (22.58%) Cisco
5 6 (19.35%) Citrix
6 4 (12.90%) HP
7 3 (9.68%) CommVault
7 3 (9.68%) Lotus
8 2 (6.45%) Oracle
9 1 (3.23%) F5
9 1 (3.23%) iManage
9 1 (3.23%) MobileIron
9 1 (3.23%) Motorola
Manchester, Lancashire
The Co-operative Group
Salary: Up to £43,000 per annum + excellent benefits
Posted: 13 days ago