The statistics below represent IT jobs advertised across the North West region that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 260 234 252
Rank change year-on-year
-26 +18
Permanent jobs requiring a Technical Support Analyst 4 12 11
As % of all permanent IT jobs located in the North West 0.062% 0.20% 0.15%
As % of the Job Titles category 0.065% 0.20% 0.15%
Number of salaries quoted 4 9 10
Median salary £27,000 £24,000 £22,125
Median salary % change year-on-year
+12.50% +8.47%
90% offered a salary of more than £21,050 £20,000 £19,300
10% offered a salary of more than £41,000 £30,000 £28,000
UK excluding London median salary £27,000 £25,000 £29,500
% change year-on-year
+8.00% -15.25%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6193 5855 7119
As % of all permanent IT jobs located in the North West 96.67% 95.86% 96.54%
Number of salaries quoted 5211 4841 6076
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Technical Support Analyst
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the North West

Technical Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the North West region.

Technical Support Analyst Salary Trend in the North West

Technical Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the North West region over the 3 months to 6 December 2016.

Technical Support Analyst Salary Histogram in the North West

Technical Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the North West region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -16 3 £30,500 +52.50%
Lancashire - 1 £23,500 -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 6 December 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Technical Support Analyst in the job title.

1 6 (50.00%) VMware
2 5 (41.67%) Wireless
2 5 (41.67%) Microsoft
2 5 (41.67%) Active Directory
2 5 (41.67%) SQL Server
3 4 (33.33%) MCP
3 4 (33.33%) DHCP
3 4 (33.33%) SLA
3 4 (33.33%) Firewall
3 4 (33.33%) Validation
3 4 (33.33%) Mitel
3 4 (33.33%) R
3 4 (33.33%) Wireshark
3 4 (33.33%) VLAN
3 4 (33.33%) Data Centre
3 4 (33.33%) Virtual Environments
4 3 (25.00%) Analytical Skills
4 3 (25.00%) Project Management
4 3 (25.00%) Manufacturing
4 3 (25.00%) Wi-Fi
4 3 (25.00%) Service Delivery
5 2 (16.67%) Citrix
5 2 (16.67%) MS Excel
5 2 (16.67%) MS Exchange
5 2 (16.67%) MS Office
5 2 (16.67%) SQL
5 2 (16.67%) Windows
5 2 (16.67%) Advertising
5 2 (16.67%) Windows Server 2008
5 2 (16.67%) Windows 7

Technical Support Analyst Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) MS Exchange
2 1 (8.33%) Exchange Server 2007
2 1 (8.33%) Exchange Server 2010
2 1 (8.33%) Skype for Business
Applications
1 2 (16.67%) MS Excel
1 2 (16.67%) MS Office
Cloud Services
1 1 (8.33%) Office 365
Communications & Networking
1 5 (41.67%) Wireless
2 4 (33.33%) DHCP
2 4 (33.33%) Firewall
2 4 (33.33%) VLAN
2 4 (33.33%) Wireshark
3 3 (25.00%) Wi-Fi
4 1 (8.33%) LAN
4 1 (8.33%) TCP/IP
4 1 (8.33%) WAN
Database & Business Intelligence
1 5 (41.67%) SQL Server
2 1 (8.33%) Oracle Database
2 1 (8.33%) Oracle Database 11g
General
1 3 (25.00%) Manufacturing
2 2 (16.67%) Advertising
3 1 (8.33%) Retail
3 1 (8.33%) Telecoms
Miscellaneous
1 4 (33.33%) Data Centre
2 3 (25.00%) Analytical Skills
3 1 (8.33%) Smartphone
Operating Systems
1 2 (16.67%) Windows
1 2 (16.67%) Windows 7
1 2 (16.67%) Windows 8
1 2 (16.67%) Windows Server
1 2 (16.67%) Windows Server 2008
2 1 (8.33%) AIX
2 1 (8.33%) Android
2 1 (8.33%) Apple iOS
2 1 (8.33%) Solaris
2 1 (8.33%) Unix
Processes & Methodologies
1 4 (33.33%) Validation
1 4 (33.33%) Virtual Environments
2 3 (25.00%) Project Management
2 3 (25.00%) Service Delivery
3 1 (8.33%) Disaster Recovery
Programming Languages
1 4 (33.33%) R
2 2 (16.67%) SQL
Qualifications
1 4 (33.33%) MCP
2 1 (8.33%) Degree
2 1 (8.33%) MCSE
2 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 4 (33.33%) SLA
2 1 (8.33%) ISO 9001
2 1 (8.33%) ISO/IEC 27001
System Software
1 5 (41.67%) Active Directory
2 1 (8.33%) Hyper-V
Systems Management
1 1 (8.33%) SCCM
Vendors
1 6 (50.00%) VMware
2 5 (41.67%) Microsoft
3 4 (33.33%) Mitel
4 2 (16.67%) Citrix
5 1 (8.33%) Apple
5 1 (8.33%) Cisco
5 1 (8.33%) Oracle
Liverpool, Merseyside
Connected IT
Salary: £25000 - £40000 per annum + Benefits
Posted: 17 days ago