The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 208 245 240
Rank change year-on-year
+37 -5
Permanent jobs requiring a Technical Support Analyst 21 9 13
As % of all permanent IT jobs located in the North West 0.37% 0.13% 0.20%
As % of the Job Titles category 0.39% 0.13% 0.20%
Number of salaries quoted 17 8 10
Average salary £31,500 £27,750 £21,750
Average salary % change year-on-year
+13.51% +27.58%
90% offered a salary of more than £25,800 £20,475 £19,850
10% offered a salary of more than £40,000 £28,150 £31,000
UK excluding London average salary £28,000 £30,000 £26,000
% change year-on-year
-6.66% +15.38%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5382 6806 6379
As % of all permanent IT jobs located in the North West 96.04% 96.58% 96.21%
Number of salaries quoted 4503 5759 5348
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £23,500 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the North West

Technical Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the North West region.

Technical Support Analyst Salary Trend in the North West

Technical Support Analyst
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the North West region over the 3 months to 9 February 2016.

Technical Support Analyst Salary Histogram in the North West

Technical Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the North West region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +36 13 £31,500 +14.54% 1
Manchester +18 4 £28,000 -
Lancashire +16 2 £28,000 +28.73% 1
Merseyside -6 2 £28,000 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 9 February 2016, IT jobs across the North West region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 23 (58.97%) Windows
2 16 (41.03%) Windows Server
2 16 (41.03%) Microsoft
3 15 (38.46%) SQL
4 14 (35.90%) Disaster Recovery
5 13 (33.33%) IIS
5 13 (33.33%) Analytical Skills
6 12 (30.77%) Active Directory
7 10 (25.64%) MS Excel
7 10 (25.64%) VMware
8 9 (23.08%) Firewall
8 9 (23.08%) Linux
9 8 (20.51%) VPN
9 8 (20.51%) Windows Server 2003
9 8 (20.51%) Windows Server 2008
9 8 (20.51%) NAS
10 7 (17.95%) Time Management
10 7 (17.95%) Software Licensing
10 7 (17.95%) Windows Server 2012
10 7 (17.95%) Android
10 7 (17.95%) Apple iOS
10 7 (17.95%) Continuous Improvement
10 7 (17.95%) Configuration Management
10 7 (17.95%) NetApp
10 7 (17.95%) Business Continuity
10 7 (17.95%) ITIL
11 6 (15.38%) SQL Server
11 6 (15.38%) XML
11 6 (15.38%) IBM Notes
11 6 (15.38%) ADSL

Technical Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 9 February 2016, IT jobs across the North West region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (33.33%) IIS
2 6 (15.38%) IBM Notes
3 4 (10.26%) Tomcat
3 4 (10.26%) WebSphere
4 3 (7.69%) SharePoint
5 1 (2.56%) Exchange Server 2007
5 1 (2.56%) Exchange Server 2010
5 1 (2.56%) MS Exchange
Applications
1 10 (25.64%) MS Excel
2 4 (10.26%) MS Office
Business Applications
1 1 (2.56%) Dynamics CRM
Communications & Networking
1 9 (23.08%) Firewall
2 8 (20.51%) NAS
2 8 (20.51%) VPN
3 6 (15.38%) ADSL
3 6 (15.38%) MVNO
3 6 (15.38%) VoIP
4 5 (12.82%) LAN
5 4 (10.26%) TCP/IP
6 3 (7.69%) DHCP
6 3 (7.69%) DNS
6 3 (7.69%) SAN
6 3 (7.69%) Wireless
7 1 (2.56%) VLAN
7 1 (2.56%) WAN
Database & Business Intelligence
1 6 (15.38%) SQL Server
2 2 (5.13%) SQL Server 2005
2 2 (5.13%) SQL Server 2008
General
1 6 (15.38%) Telecoms
2 3 (7.69%) Manufacturing
3 1 (2.56%) Finance
Libraries, Frameworks & Software Standards
1 6 (15.38%) XML
2 2 (5.13%) CSS
Miscellaneous
1 13 (33.33%) Analytical Skills
2 1 (2.56%) Computer Science
2 1 (2.56%) FlexPod
2 1 (2.56%) Management Information System
Operating Systems
1 23 (58.97%) Windows
2 16 (41.03%) Windows Server
3 9 (23.08%) Linux
4 8 (20.51%) Windows Server 2003
4 8 (20.51%) Windows Server 2008
5 7 (17.95%) Android
5 7 (17.95%) Apple iOS
5 7 (17.95%) Windows Server 2012
6 4 (10.26%) Data ONTAP
6 4 (10.26%) Windows 7
7 2 (5.13%) Unix
7 2 (5.13%) Windows XP
8 1 (2.56%) Windows 2000
8 1 (2.56%) Windows 8
8 1 (2.56%) Windows Vista
Processes & Methodologies
1 14 (35.90%) Disaster Recovery
2 7 (17.95%) Business Continuity
2 7 (17.95%) Configuration Management
2 7 (17.95%) Continuous Improvement
2 7 (17.95%) ITIL
2 7 (17.95%) Software Licensing
2 7 (17.95%) Time Management
3 5 (12.82%) Problem Management
3 5 (12.82%) Root Cause Analysis
4 4 (10.26%) Change Management
4 4 (10.26%) Incident Management
5 2 (5.13%) Change Control
5 2 (5.13%) Service Delivery
5 2 (5.13%) Software Testing
6 1 (2.56%) CRM
6 1 (2.56%) Server Monitoring
Programming Languages
1 15 (38.46%) SQL
2 4 (10.26%) PowerShell
3 1 (2.56%) VBA
Qualifications
1 6 (15.38%) Microsoft Certification
2 5 (12.82%) Degree
3 4 (10.26%) NCDA
3 4 (10.26%) NCIE
3 4 (10.26%) VMware Certified Professional (VCP)
4 3 (7.69%) CCNA
4 3 (7.69%) Cisco Certification
5 1 (2.56%) MCITP
5 1 (2.56%) MCP
5 1 (2.56%) MCSA
5 1 (2.56%) MCSE
Quality Assurance & Compliance
1 5 (12.82%) SLA
2 2 (5.13%) PCI DSS
System Software
1 12 (30.77%) Active Directory
2 4 (10.26%) VMware Infrastructure
3 3 (7.69%) Terminal Services
Systems Management
1 1 (2.56%) WSUS
Vendors
1 16 (41.03%) Microsoft
2 10 (25.64%) VMware
3 7 (17.95%) NetApp
4 6 (15.38%) Lotus
5 4 (10.26%) Cisco
6 3 (7.69%) CommVault
6 3 (7.69%) Oracle
7 2 (5.13%) Citrix
8 1 (2.56%) Dell
Cheshire
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £38000.00 per annum
Posted: 8 days ago
Leyland, Lancashire
AWD online
Salary: circa £30,000 + Benefits
Posted: 13 days ago