The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 231 239 221
Rank change year-on-year
+8 -18
Permanent jobs requiring a Technical Support Analyst 23 18 20
As % of all permanent IT jobs located in the North West 0.34% 0.25% 0.29%
As % of the Job Titles category 0.36% 0.26% 0.31%
Number of salaries quoted 22 18 18
Average salary £20,000 £32,500 £24,000
Average salary % change year-on-year
-38.46% +35.41%
90% offered a salary of more than £19,000 £26,050 £18,000
10% offered a salary of more than £26,500 £46,500 £32,500
UK excluding London average salary £25,025 £28,500 £30,500
% change year-on-year
-12.19% -6.55%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6429 6960 6464
As % of all permanent IT jobs located in the North West 95.60% 94.84% 94.30%
Number of salaries quoted 5344 5645 5548
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £23,500 £23,000
10% offered a salary of more than £55,000 £54,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support Analyst
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the North West

Technical Support Analyst
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the North West region.

Technical Support Analyst Salary Trend in the North West

Technical Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the North West region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +11 20 £20,000 -38.46% 1
Cheshire +6 2 £26,500 -7.01%
Merseyside +2 1 - -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the North West

For the 6 months to 28 August 2015, IT jobs across the North West region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 12 (44.44%) Windows
2 11 (40.74%) VoIP
3 10 (37.04%) ADSL
3 10 (37.04%) MVNO
4 8 (29.63%) Microsoft
5 6 (22.22%) Active Directory
5 6 (22.22%) Microsoft Certification
5 6 (22.22%) MS Exchange
6 5 (18.52%) SLA
6 5 (18.52%) MS Excel
6 5 (18.52%) SQL Server
6 5 (18.52%) Windows Server 2003
6 5 (18.52%) VMware
6 5 (18.52%) Citrix
6 5 (18.52%) Windows Server 2008
6 5 (18.52%) Exchange Server 2010
7 4 (14.81%) MCITP
7 4 (14.81%) ITIL
7 4 (14.81%) MCP
7 4 (14.81%) MCSA
7 4 (14.81%) Analytical Skills
7 4 (14.81%) Windows Server 2012
8 3 (11.11%) MS Office
8 3 (11.11%) CSS
8 3 (11.11%) Service Delivery
8 3 (11.11%) Exchange Server 2007
9 2 (7.41%) PCI DSS
9 2 (7.41%) Incident Management
9 2 (7.41%) Computer Science
9 2 (7.41%) Problem Management

Technical Support Analyst
Top Related IT Skills in the North West by Category

For the 6 months to 28 August 2015, IT jobs across the North West region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (22.22%) MS Exchange
2 5 (18.52%) Exchange Server 2010
3 3 (11.11%) Exchange Server 2007
4 1 (3.70%) Exchange Server 2013
Applications
1 5 (18.52%) MS Excel
2 3 (11.11%) MS Office
Business Applications
1 2 (7.41%) Dynamics CRM
Communications & Networking
1 11 (40.74%) VoIP
2 10 (37.04%) ADSL
2 10 (37.04%) MVNO
3 1 (3.70%) LAN
3 1 (3.70%) TCP/IP
3 1 (3.70%) SAN
3 1 (3.70%) Firewall
Database & Business Intelligence
1 5 (18.52%) SQL Server
2 2 (7.41%) SQL Server 2005
2 2 (7.41%) SQL Server 2008
General
1 1 (3.70%) Front Office
1 1 (3.70%) Retail
Libraries, Frameworks & Software Standards
1 3 (11.11%) CSS
2 1 (3.70%) jQuery
2 1 (3.70%) HTML5
2 1 (3.70%) CSS3
2 1 (3.70%) HTML
Miscellaneous
1 4 (14.81%) Analytical Skills
2 2 (7.41%) Computer Science
3 1 (3.70%) GIS
Operating Systems
1 12 (44.44%) Windows
2 5 (18.52%) Windows Server 2003
2 5 (18.52%) Windows Server 2008
3 4 (14.81%) Windows Server 2012
4 2 (7.41%) Windows Vista
4 2 (7.41%) Windows 2000
4 2 (7.41%) Windows XP
5 1 (3.70%) Linux
5 1 (3.70%) Windows 7
5 1 (3.70%) Windows 8
Processes & Methodologies
1 4 (14.81%) ITIL
2 3 (11.11%) Service Delivery
3 2 (7.41%) Disaster Recovery
3 2 (7.41%) Software Testing
3 2 (7.41%) Incident Management
3 2 (7.41%) Problem Management
3 2 (7.41%) Change Control
3 2 (7.41%) Root Cause Analysis
3 2 (7.41%) CRM
4 1 (3.70%) Patch Management
4 1 (3.70%) Web Development
Programming Languages
1 2 (7.41%) VBA
2 1 (3.70%) JavaScript
Qualifications
1 6 (22.22%) Microsoft Certification
2 4 (14.81%) MCITP
2 4 (14.81%) MCP
2 4 (14.81%) MCSA
3 2 (7.41%) MCSE
3 2 (7.41%) Degree
Quality Assurance & Compliance
1 5 (18.52%) SLA
2 2 (7.41%) PCI DSS
System Software
1 6 (22.22%) Active Directory
Systems Management
1 1 (3.70%) WSUS
1 1 (3.70%) SCCM
Vendors
1 8 (29.63%) Microsoft
2 5 (18.52%) Citrix
2 5 (18.52%) VMware
3 1 (3.70%) Dell
North West
Code Red Associates
Salary: £27,000-£31,000 per annum
Posted: Yesterday
Manchester
Hays IT - Uk Posting account
Salary: £22000.00 - £25000.00 per annum
Posted: 12 days ago