The table below looks at the statistics for CRM skills in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 30 31 36
Rank change year-on-year
+1 +5
Permanent jobs citing CRM 16 7 8
As % of all permanent IT jobs located in Middlesex 5.23% 2.78% 2.38%
As % of the Processes & Methodologies category 7.21% 3.87% 3.04%
Number of salaries quoted 8 7 7
Average salary £61,250 £32,500 £47,500
Average salary % change year-on-year
+88.46% -31.57%
UK excluding London average salary £42,500 £42,500 £42,500
CRM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Permanent IT job ads with a match in the
Processes & Methodologies category
222 181 263
As % of all permanent IT jobs located in Middlesex 72.55% 71.83% 78.27%
Number of salaries quoted 155 158 234
Average salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £30,000 £32,500
10% offered a salary of more than £71,500 £68,500 £70,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

CRM
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Middlesex

CRM
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Middlesex region.

CRM Salary Trend in Middlesex

CRM
Salary Histogram in Middlesex

This chart provides a salary histogram for IT jobs citing CRM across the Middlesex region over the 3 months to 22 October 2014.

CRM Salary Histogram in Middlesex

CRM
Top 30 Related IT Skills in Middlesex

For the 6 months to 22 October 2014, IT jobs across the Middlesex region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 17 (40.48%) Finance
2 16 (38.10%) Project Management
2 16 (38.10%) Business Intelligence
3 14 (33.33%) SharePoint
4 12 (28.57%) SAP
5 11 (26.19%) Microsoft
5 11 (26.19%) Sitecore
6 8 (19.05%) Agile Software Development
6 8 (19.05%) Dynamics CRM
6 8 (19.05%) ERP
7 6 (14.29%) Marketing
8 5 (11.90%) Dynamics AX
9 4 (9.52%) SAP CRM
9 4 (9.52%) Scrum
9 4 (9.52%) Systems Analysis
9 4 (9.52%) SAP MRS
9 4 (9.52%) Degree
9 4 (9.52%) BizTalk Server
9 4 (9.52%) E-Commerce
9 4 (9.52%) OO
9 4 (9.52%) Oracle
9 4 (9.52%) SQL
10 3 (7.14%) Campaign Management
10 3 (7.14%) Low Latency
10 3 (7.14%) Analytical Skills
10 3 (7.14%) People Management
10 3 (7.14%) C
10 3 (7.14%) SQL Server
10 3 (7.14%) .NET
10 3 (7.14%) MS Excel

CRM
Top Related IT Skills in Middlesex by Category

For the 6 months to 22 October 2014, IT jobs across the Middlesex region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 14 (33.33%) SharePoint
2 4 (9.52%) BizTalk Server
3 2 (4.76%) CMS
Applications
1 3 (7.14%) MS Excel
1 3 (7.14%) MS PowerPoint
Business Applications
1 8 (19.05%) Dynamics CRM
2 5 (11.90%) Dynamics AX
3 4 (9.52%) SAP CRM
3 4 (9.52%) SAP MRS
4 2 (4.76%) Oracle CRM
4 2 (4.76%) Magento
4 2 (4.76%) JDE EnterpriseOne
4 2 (4.76%) SAP IS-U
4 2 (4.76%) SAP MM
4 2 (4.76%) SAP PP
4 2 (4.76%) SAP HR
5 1 (2.38%) SAP ERP
5 1 (2.38%) Dynamics NAV
Communications & Networking
1 3 (7.14%) WAN
1 3 (7.14%) Ethernet
1 3 (7.14%) MPLS
1 3 (7.14%) VPLS
1 3 (7.14%) Network Security
1 3 (7.14%) Unified Communications
Database & Business Intelligence
1 3 (7.14%) SQL Server
2 2 (4.76%) Data Warehouse
3 1 (2.38%) MySQL
3 1 (2.38%) SQL Server Analysis Services
3 1 (2.38%) SQL Server Reporting Services
3 1 (2.38%) SQL Server Integration Services
General
1 17 (40.48%) Finance
2 6 (14.29%) Marketing
3 3 (7.14%) Telecoms
3 3 (7.14%) Advertising
4 1 (2.38%) Games
4 1 (2.38%) Publishing
Job Titles
1 13 (30.95%) Project Manager
2 11 (26.19%) Architect
2 11 (26.19%) Solutions Architect
2 11 (26.19%) Enterprise Architect
2 11 (26.19%) Enterprise Solutions Architect
3 7 (16.67%) Analyst
4 6 (14.29%) Consultant
5 5 (11.90%) Senior Analyst
6 4 (9.52%) SAP Consultant
6 4 (9.52%) Product Manager
6 4 (9.52%) Solutions Analyst
6 4 (9.52%) Product Owner
7 3 (7.14%) Development Manager
7 3 (7.14%) Business Manager
7 3 (7.14%) Senior Solutions Analyst
7 3 (7.14%) Team Leader
7 3 (7.14%) Business Development Manager
8 2 (4.76%) Functional Consultant
8 2 (4.76%) Implementation Manager
8 2 (4.76%) Senior Systems Analyst
Libraries, Frameworks & Software Standards
1 3 (7.14%) .NET
2 1 (2.38%) DHTML
2 1 (2.38%) HTML
2 1 (2.38%) CSS
2 1 (2.38%) JSP
2 1 (2.38%) Web Services
2 1 (2.38%) XML
2 1 (2.38%) DOM
2 1 (2.38%) XHTML
2 1 (2.38%) XML Schema
2 1 (2.38%) EDI
2 1 (2.38%) Middleware
2 1 (2.38%) JSON
2 1 (2.38%) YUI
2 1 (2.38%) jQuery
2 1 (2.38%) Ajax
Miscellaneous
1 3 (7.14%) Analytical Skills
2 2 (4.76%) GIS
2 2 (4.76%) EPoS
3 1 (2.38%) Client/Server
3 1 (2.38%) Online Games
3 1 (2.38%) Social Media
3 1 (2.38%) User Experience
Operating Systems
1 2 (4.76%) Apple iOS
2 1 (2.38%) UNIX
Processes & Methodologies
1 16 (38.10%) Project Management
1 16 (38.10%) Business Intelligence
2 8 (19.05%) Agile Software Development
2 8 (19.05%) ERP
3 4 (9.52%) Scrum
3 4 (9.52%) Systems Analysis
3 4 (9.52%) E-Commerce
3 4 (9.52%) OO
4 3 (7.14%) Campaign Management
4 3 (7.14%) Low Latency
4 3 (7.14%) People Management
4 3 (7.14%) Business Development
4 3 (7.14%) Resource Management
4 3 (7.14%) Rapid Prototyping
5 2 (4.76%) Logistics
5 2 (4.76%) Supply Chain Management
5 2 (4.76%) Automated Testing
5 2 (4.76%) System Testing
5 2 (4.76%) Test Scripting
5 2 (4.76%) Stakeholder Management
Programming Languages
1 4 (9.52%) SQL
2 3 (7.14%) C
2 3 (7.14%) PHP
3 2 (4.76%) Java
4 1 (2.38%) JavaScript
4 1 (2.38%) T-SQL
4 1 (2.38%) ABAP
4 1 (2.38%) C#
Qualifications
1 4 (9.52%) Degree
2 2 (4.76%) PRINCE2 Certification
2 2 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.38%) QA
Vendors
1 12 (28.57%) SAP
2 11 (26.19%) Microsoft
2 11 (26.19%) Sitecore
3 4 (9.52%) Oracle
4 3 (7.14%) Salesforce.com
5 2 (4.76%) JD Edwards
5 2 (4.76%) PeopleSoft
6 1 (2.38%) Siebel
6 1 (2.38%) IBM
6 1 (2.38%) Pegasus
6 1 (2.38%) Unica