The table below looks at the statistics for CRM skills in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 12 29 35
Rank change year-on-year
+17 +6
Permanent jobs citing CRM 31 22 25
As % of all permanent IT jobs located in Middlesex 11.70% 6.40% 4.77%
As % of the Processes & Methodologies category 13.96% 8.98% 6.19%
Number of salaries quoted 10 14 22
Average salary £86,250 £62,750 £42,500
Average salary % change year-on-year
+37.45% +47.64%
90% offered a salary of more than £57,500 £38,000 £40,250
10% offered a salary of more than £104,750 £76,750 £50,000
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
CRM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Permanent IT job ads with a match in the
Processes & Methodologies category
222 245 404
As % of all permanent IT jobs located in Middlesex 83.77% 71.22% 77.10%
Number of salaries quoted 119 195 311
Average salary £51,000 £45,000 £45,000
Average salary % change year-on-year
+13.33% -
90% offered a salary of more than £34,000 £33,000 £35,000
10% offered a salary of more than £62,500 £70,000 £65,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

CRM
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Middlesex

CRM
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Middlesex region.

CRM Salary Trend in Middlesex

CRM
Salary Histogram in Middlesex

This chart provides a salary histogram for IT jobs citing CRM across the Middlesex region over the 3 months to 22 May 2015.

CRM Salary Histogram in Middlesex

CRM
Top 30 Related IT Skills in Middlesex

For the 6 months to 22 May 2015, IT jobs across the Middlesex region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 33 (61.11%) SAP
2 25 (46.30%) SAP CRM
3 23 (42.59%) Analytical Skills
4 18 (33.33%) Microsoft
4 18 (33.33%) Stakeholder Management
5 17 (31.48%) Dynamics CRM
5 17 (31.48%) SAP IS-U
5 17 (31.48%) ABAP
6 15 (27.78%) Agile Software Development
7 12 (22.22%) Billing
8 10 (18.52%) SAP Basis
8 10 (18.52%) Scrum
8 10 (18.52%) People Management
8 10 (18.52%) SAP HANA
9 9 (16.67%) Finance
9 9 (16.67%) ITIL
10 8 (14.81%) Waterfall
10 8 (14.81%) Data Modelling
10 8 (14.81%) Middleware
11 6 (11.11%) Project Management
11 6 (11.11%) Service Management
11 6 (11.11%) ITSM
11 6 (11.11%) ERP
11 6 (11.11%) Business Intelligence
11 6 (11.11%) Internet
11 6 (11.11%) OOP
11 6 (11.11%) OO
11 6 (11.11%) MS Excel
11 6 (11.11%) Migration
11 6 (11.11%) SAP BSP

CRM
Top Related IT Skills in Middlesex by Category

For the 6 months to 22 May 2015, IT jobs across the Middlesex region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 5 (9.26%) SharePoint
2 4 (7.41%) BizTalk Server
3 3 (5.56%) NetWeaver
4 1 (1.85%) SharePoint 2013
4 1 (1.85%) Lync
4 1 (1.85%) MS Exchange
4 1 (1.85%) IIS
Applications
1 6 (11.11%) MS Excel
2 1 (1.85%) MS Office
Business Applications
1 25 (46.30%) SAP CRM
2 17 (31.48%) Dynamics CRM
2 17 (31.48%) SAP IS-U
3 4 (7.41%) Dynamics AX
4 1 (1.85%) SAP FI-CA
4 1 (1.85%) SAP CO
4 1 (1.85%) Oracle EBS
4 1 (1.85%) SAP FI/CO
4 1 (1.85%) SAP FI
Cloud Services
1 4 (7.41%) SaaS
Communications & Networking
1 6 (11.11%) Internet
2 1 (1.85%) Ethernet
2 1 (1.85%) TCP/IP
2 1 (1.85%) VPN
Database & Business Intelligence
1 10 (18.52%) SAP HANA
2 2 (3.70%) BusinessObjects
3 1 (1.85%) SAP BW
3 1 (1.85%) SQL Server
General
1 12 (22.22%) Billing
2 9 (16.67%) Finance
3 1 (1.85%) Telecoms
3 1 (1.85%) Manufacturing
Job Titles
1 17 (31.48%) Consultant
2 13 (24.07%) Analyst
3 12 (22.22%) SAP Consultant
4 9 (16.67%) Technical Consultant
4 9 (16.67%) SAP Technical Consultant
5 8 (14.81%) Senior Analyst
5 8 (14.81%) Project Manager
5 8 (14.81%) Business Analyst
6 6 (11.11%) Developer
6 6 (11.11%) SAP CRM Developer
6 6 (11.11%) CRM Developer
6 6 (11.11%) SAP Manager
6 6 (11.11%) SAP Developer
7 5 (9.26%) Architect
8 4 (7.41%) Senior Consultant
8 4 (7.41%) Senior Business Analyst
8 4 (7.41%) Lead Developer
8 4 (7.41%) Senior SAP Consultant
8 4 (7.41%) IT Business Analyst
8 4 (7.41%) Team Leader
Libraries, Frameworks & Software Standards
1 10 (18.52%) SAP Basis
2 8 (14.81%) Middleware
3 6 (11.11%) SAP BSP
4 2 (3.70%) HTML
4 2 (3.70%) SAP XI
4 2 (3.70%) REST
4 2 (3.70%) HTML5
4 2 (3.70%) SAP PI
5 1 (1.85%) .NET Framework
5 1 (1.85%) ASP.NET
5 1 (1.85%) .NET
Miscellaneous
1 23 (42.59%) Analytical Skills
2 4 (7.41%) Enterprise Software
3 2 (3.70%) Management Information System
Operating Systems
1 1 (1.85%) Windows Server 2012
1 1 (1.85%) Windows Server 2008
1 1 (1.85%) Mac OS
1 1 (1.85%) Windows 7
1 1 (1.85%) Windows
Processes & Methodologies
1 18 (33.33%) Stakeholder Management
2 15 (27.78%) Agile Software Development
3 10 (18.52%) Scrum
3 10 (18.52%) People Management
4 9 (16.67%) ITIL
5 8 (14.81%) Waterfall
5 8 (14.81%) Data Modelling
6 6 (11.11%) Project Management
6 6 (11.11%) Service Management
6 6 (11.11%) ITSM
6 6 (11.11%) ERP
6 6 (11.11%) Business Intelligence
6 6 (11.11%) OOP
6 6 (11.11%) OO
6 6 (11.11%) Migration
7 4 (7.41%) Service Delivery
7 4 (7.41%) Business Analysis
7 4 (7.41%) Content Management
7 4 (7.41%) Technical Architecture
7 4 (7.41%) Rapid Prototyping
Programming Languages
1 17 (31.48%) ABAP
2 4 (7.41%) SQL
3 1 (1.85%) R
System Software
1 1 (1.85%) Active Directory
1 1 (1.85%) ISA Server
Vendors
1 33 (61.11%) SAP
2 18 (33.33%) Microsoft
3 5 (9.26%) Oracle
3 5 (9.26%) HP
4 2 (3.70%) Business Objects
4 2 (3.70%) Siebel
4 2 (3.70%) Salesforce.com