The table below looks at the statistics for CRM skills in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 22 31 38
Rank change year-on-year
+9 +7
Permanent jobs citing CRM 18 19 11
As % of all permanent IT jobs located in Middlesex 6.14% 4.76% 3.01%
As % of the Processes & Methodologies category 9.57% 5.81% 3.69%
Number of salaries quoted 9 18 7
Average salary £47,500 £57,500 £50,000
Average salary % change year-on-year
-17.39% +15.00%
90% offered a salary of more than £40,800 £42,500 £35,500
10% offered a salary of more than £52,000 £65,000 £60,000
UK excluding London average salary £43,250 £45,000 £42,500
% change year-on-year
-3.88% +5.88%
CRM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Permanent IT job ads with a match in the
Processes & Methodologies category
188 327 298
As % of all permanent IT jobs located in Middlesex 64.16% 81.95% 81.42%
Number of salaries quoted 138 259 273
Average salary £50,000 £55,000 £52,500
Average salary % change year-on-year
-9.09% +4.76%
90% offered a salary of more than £34,000 £28,750 £35,000
10% offered a salary of more than £65,000 £70,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Middlesex

CRM
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Middlesex region.

CRM Salary Trend in Middlesex

CRM
Salary Histogram in Middlesex

This chart provides a salary histogram for IT jobs citing CRM across the Middlesex region over the 3 months to 30 January 2015.

CRM Salary Histogram in Middlesex

CRM
Top 30 Related IT Skills in Middlesex

For the 6 months to 30 January 2015, IT jobs across the Middlesex region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 16 (45.71%) SharePoint
1 16 (45.71%) Business Intelligence
2 14 (40.00%) Agile Software Development
3 13 (37.14%) Scrum
3 13 (37.14%) People Management
3 13 (37.14%) Microsoft
4 12 (34.29%) BizTalk Server
4 12 (34.29%) Rapid Prototyping
4 12 (34.29%) Dynamics CRM
5 8 (22.86%) Project Management
5 8 (22.86%) ITIL
6 7 (20.00%) SQL
6 7 (20.00%) Finance
7 6 (17.14%) Technical Architecture
7 6 (17.14%) SaaS
7 6 (17.14%) Analytical Skills
7 6 (17.14%) Enterprise Software
7 6 (17.14%) Service Management
7 6 (17.14%) Service Delivery
7 6 (17.14%) ITSM
8 4 (11.43%) SAP
9 3 (8.57%) SQL Server
9 3 (8.57%) Workflow
9 3 (8.57%) Resource Management
9 3 (8.57%) Sitecore
9 3 (8.57%) SAP CRM
10 2 (5.71%) Advertising
10 2 (5.71%) Ajax
10 2 (5.71%) Marketing
10 2 (5.71%) Supply Chain Management

CRM
Top Related IT Skills in Middlesex by Category

For the 6 months to 30 January 2015, IT jobs across the Middlesex region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 16 (45.71%) SharePoint
2 12 (34.29%) BizTalk Server
3 1 (2.86%) MS Exchange
3 1 (2.86%) IIS
3 1 (2.86%) NetWeaver
3 1 (2.86%) SharePoint 2013
3 1 (2.86%) Lync
3 1 (2.86%) CMS
Applications
1 1 (2.86%) MS Excel
1 1 (2.86%) MS Office
Business Applications
1 12 (34.29%) Dynamics CRM
2 3 (8.57%) SAP CRM
3 1 (2.86%) SAP ERP
3 1 (2.86%) SAP IS-U
Cloud Services
1 6 (17.14%) SaaS
Communications & Networking
1 1 (2.86%) Ethernet
1 1 (2.86%) TCP/IP
1 1 (2.86%) VPN
Database & Business Intelligence
1 3 (8.57%) SQL Server
2 1 (2.86%) MySQL
2 1 (2.86%) SAP BW
2 1 (2.86%) SAP HANA
General
1 7 (20.00%) Finance
2 2 (5.71%) Advertising
2 2 (5.71%) Marketing
3 1 (2.86%) Manufacturing
Job Titles
1 16 (45.71%) Analyst
2 13 (37.14%) Solutions Analyst
2 13 (37.14%) Senior Analyst
3 12 (34.29%) Team Leader
3 12 (34.29%) Senior Solutions Analyst
4 6 (17.14%) Consultant
5 5 (14.29%) Applications Consultant
5 5 (14.29%) Project Manager
6 4 (11.43%) Architect
7 3 (8.57%) Solutions Architect
7 3 (8.57%) Enterprise Solution Manager
7 3 (8.57%) Enterprise Solutions Architect
7 3 (8.57%) Enterprise Architect
8 2 (5.71%) Implementation Manager
8 2 (5.71%) Developer
9 1 (2.86%) Business Analyst
9 1 (2.86%) Development Manager
9 1 (2.86%) Support Analyst
9 1 (2.86%) Lead Designer
9 1 (2.86%) Systems Designer
Libraries, Frameworks & Software Standards
1 2 (5.71%) Ajax
1 2 (5.71%) JSON
2 1 (2.86%) EDI
2 1 (2.86%) XML Schema
2 1 (2.86%) XHTML
2 1 (2.86%) DHTML
2 1 (2.86%) HTML
2 1 (2.86%) .NET
2 1 (2.86%) ASP.NET
2 1 (2.86%) CSS
2 1 (2.86%) JSP
2 1 (2.86%) Web Services
2 1 (2.86%) XML
2 1 (2.86%) DOM
2 1 (2.86%) Middleware
2 1 (2.86%) Visualforce
2 1 (2.86%) YUI
2 1 (2.86%) jQuery
2 1 (2.86%) .NET Framework
2 1 (2.86%) SAP Basis
Miscellaneous
1 6 (17.14%) Analytical Skills
1 6 (17.14%) Enterprise Software
2 1 (2.86%) Client/Server
2 1 (2.86%) EPoS
2 1 (2.86%) User Experience
2 1 (2.86%) Social Media
Operating Systems
1 1 (2.86%) UNIX
1 1 (2.86%) Windows
1 1 (2.86%) Windows Server 2012
1 1 (2.86%) Mac OS
1 1 (2.86%) Windows 7
1 1 (2.86%) Windows Server 2008
Processes & Methodologies
1 16 (45.71%) Business Intelligence
2 14 (40.00%) Agile Software Development
3 13 (37.14%) Scrum
3 13 (37.14%) People Management
4 12 (34.29%) Rapid Prototyping
5 8 (22.86%) Project Management
5 8 (22.86%) ITIL
6 6 (17.14%) Technical Architecture
6 6 (17.14%) Service Management
6 6 (17.14%) Service Delivery
6 6 (17.14%) ITSM
7 3 (8.57%) Workflow
7 3 (8.57%) Resource Management
8 2 (5.71%) Supply Chain Management
8 2 (5.71%) PRINCE2
8 2 (5.71%) OO
8 2 (5.71%) E-Commerce
9 1 (2.86%) ERP
9 1 (2.86%) OOD
9 1 (2.86%) B2B
Programming Languages
1 7 (20.00%) SQL
2 2 (5.71%) ABAP
2 2 (5.71%) JavaScript
3 1 (2.86%) PHP
3 1 (2.86%) Apex Code
Qualifications
1 2 (5.71%) PRINCE2 Certification
2 1 (2.86%) ITIL Certification
2 1 (2.86%) Degree
Quality Assurance & Compliance
1 1 (2.86%) QA
System Software
1 1 (2.86%) Active Directory
1 1 (2.86%) ISA Server
Vendors
1 13 (37.14%) Microsoft
2 4 (11.43%) SAP
3 3 (8.57%) Sitecore
4 2 (5.71%) Oracle
4 2 (5.71%) PeopleSoft
5 1 (2.86%) Siebel
5 1 (2.86%) Pegasus
5 1 (2.86%) Salesforce.com