The table below looks at the statistics for CRM skills in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 34 23 42
Rank change year-on-year
-11 +19
Permanent jobs citing CRM 12 25 5
As % of all permanent IT jobs located in Middlesex 3.50% 7.29% 1.47%
As % of the Processes & Methodologies category 4.15% 9.33% 1.98%
Number of salaries quoted 9 9 5
Average salary £65,000 £55,000 £47,500
Average salary % change year-on-year
+18.18% +15.78%
UK excluding London average salary £42,500 £42,500 £42,500
CRM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Permanent IT job ads with a match in the
Processes & Methodologies category
289 268 252
As % of all permanent IT jobs located in Middlesex 84.26% 78.13% 73.90%
Number of salaries quoted 230 180 158
Average salary £55,000 £50,000 £47,500
Average salary % change year-on-year
+10.00% +5.26%
90% offered a salary of more than £37,500 £35,000 £25,000
10% offered a salary of more than £70,000 £68,500 £70,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

CRM
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Middlesex

CRM
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Middlesex region.

CRM Salary Trend in Middlesex

CRM
Salary Histogram in Middlesex

This chart provides a salary histogram for IT jobs citing CRM across the Middlesex region over the 3 months to 2 September 2015.

CRM Salary Histogram in Middlesex

CRM
Top 30 Related IT Skills in Middlesex

For the 6 months to 2 September 2015, IT jobs across the Middlesex region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 26 (59.09%) SAP
2 17 (38.64%) SAP CRM
3 16 (36.36%) Analytical Skills
4 14 (31.82%) Dynamics CRM
4 14 (31.82%) Microsoft
5 13 (29.55%) SAP IS-U
6 12 (27.27%) Stakeholder Management
6 12 (27.27%) SAP Basis
7 10 (22.73%) ABAP
8 8 (18.18%) Billing
9 7 (15.91%) SAP HANA
10 6 (13.64%) ERP
10 6 (13.64%) Management Information System
11 5 (11.36%) Data Management
11 5 (11.36%) Data Architecture
11 5 (11.36%) Identity Management
11 5 (11.36%) Finance
11 5 (11.36%) Siebel
11 5 (11.36%) Middleware
11 5 (11.36%) Project Management
11 5 (11.36%) Salesforce.com
12 4 (9.09%) MS Excel
12 4 (9.09%) ITIL
12 4 (9.09%) People Management
12 4 (9.09%) Coaching
12 4 (9.09%) Agile Software Development
13 3 (6.82%) Technical Architecture
13 3 (6.82%) OO
13 3 (6.82%) Java
13 3 (6.82%) Oracle

CRM
Top Related IT Skills in Middlesex by Category

For the 6 months to 2 September 2015, IT jobs across the Middlesex region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Applications
1 4 (9.09%) MS Excel
2 1 (2.27%) MS Project
2 1 (2.27%) MS Office
Business Applications
1 17 (38.64%) SAP CRM
2 14 (31.82%) Dynamics CRM
3 13 (29.55%) SAP IS-U
4 2 (4.55%) Dynamics AX
5 1 (2.27%) Misys Equation
5 1 (2.27%) Misys Midas
5 1 (2.27%) CA PPM
5 1 (2.27%) Temenos T24
5 1 (2.27%) SAP FI-CA
5 1 (2.27%) SAP FI/CO
5 1 (2.27%) SAP CO
5 1 (2.27%) SAP FI
5 1 (2.27%) Oracle EBS
5 1 (2.27%) Finacle
Cloud Services
1 1 (2.27%) SaaS
Communications & Networking
1 3 (6.82%) Internet
Database & Business Intelligence
1 7 (15.91%) SAP HANA
2 1 (2.27%) SQL Server
Development Applications
1 1 (2.27%) Visual Studio
General
1 8 (18.18%) Billing
2 5 (11.36%) Finance
3 1 (2.27%) Banking
3 1 (2.27%) Retail
3 1 (2.27%) Retail Banking
3 1 (2.27%) Marketing
3 1 (2.27%) Telecoms
Job Titles
1 16 (36.36%) Consultant
2 14 (31.82%) SAP Consultant
3 11 (25.00%) Business Analyst
3 11 (25.00%) Analyst
4 10 (22.73%) Senior Business Analyst
4 10 (22.73%) Senior Analyst
5 7 (15.91%) Project Manager
5 7 (15.91%) SAP Technical Consultant
5 7 (15.91%) Technical Consultant
6 6 (13.64%) Business Systems Analyst
6 6 (13.64%) Systems Analyst
6 6 (13.64%) SAP Manager
7 5 (11.36%) Senior Business Systems Analyst
7 5 (11.36%) Senior Systems Analyst
8 3 (6.82%) SAP Basis Consultant
8 3 (6.82%) SAP Functional Consultant
8 3 (6.82%) Senior Consultant
8 3 (6.82%) Functional Consultant
8 3 (6.82%) Senior SAP Consultant
9 2 (4.55%) SAP Basis Manager
Libraries, Frameworks & Software Standards
1 12 (27.27%) SAP Basis
2 5 (11.36%) Middleware
3 2 (4.55%) SAP XI
3 2 (4.55%) SAP BSP
4 1 (2.27%) .NET
Miscellaneous
1 16 (36.36%) Analytical Skills
2 6 (13.64%) Management Information System
3 1 (2.27%) Online Banking
3 1 (2.27%) Enterprise Software
3 1 (2.27%) Mobile Banking
Processes & Methodologies
1 12 (27.27%) Stakeholder Management
2 6 (13.64%) ERP
3 5 (11.36%) Identity Management
3 5 (11.36%) Data Management
3 5 (11.36%) Project Management
3 5 (11.36%) Data Architecture
4 4 (9.09%) Coaching
4 4 (9.09%) People Management
4 4 (9.09%) Agile Software Development
4 4 (9.09%) ITIL
5 3 (6.82%) OO
5 3 (6.82%) Migration
5 3 (6.82%) Technical Architecture
6 2 (4.55%) Business Development
6 2 (4.55%) Strategic Planning
6 2 (4.55%) Waterfall
6 2 (4.55%) Data Modelling
6 2 (4.55%) Business Intelligence
6 2 (4.55%) Scrum
6 2 (4.55%) OOP
Programming Languages
1 10 (22.73%) ABAP
2 3 (6.82%) Java
3 1 (2.27%) C#
3 1 (2.27%) R
Vendors
1 26 (59.09%) SAP
2 14 (31.82%) Microsoft
3 5 (11.36%) Siebel
3 5 (11.36%) Salesforce.com
4 3 (6.82%) Oracle
4 3 (6.82%) HP
5 1 (2.27%) CA
5 1 (2.27%) Misys
5 1 (2.27%) Temenos
5 1 (2.27%) SunGard
5 1 (2.27%) Fiserv