Customer Service Jobs in Middlesex

Customer Service
South East > Middlesex

The following table provides summary statistics for permanent job vacancies advertised in Middlesex with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 33 23 19
Rank change year-on-year -10 -4 -
Permanent jobs citing Customer Service 12 12 13
As % of all permanent jobs advertised in Middlesex 5.31% 8.82% 13.00%
As % of the Processes & Methodologies category 5.66% 8.82% 13.83%
Number of salaries quoted 11 12 10
10th Percentile £30,050 £60,050 £25,750
25th Percentile £31,750 £61,063 £55,000
Median annual salary (50th Percentile) £35,000 £85,000 £60,000
Median % change year-on-year -58.82% +41.67% -
75th Percentile £37,500 - -
90th Percentile £38,750 - -
South East median annual salary £30,000 £32,500 £32,500
% change year-on-year -7.69% - -7.14%

All Process and Methodology Skills
Middlesex

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Middlesex with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 212 136 94
As % of all permanent jobs advertised in Middlesex 93.81% 100.00% 94.00%
Number of salaries quoted 59 121 39
10th Percentile £30,000 £54,000 £42,641
25th Percentile £32,625 £66,250 £45,000
Median annual salary (50th Percentile) £44,657 £85,000 £50,000
Median % change year-on-year -47.46% +70.00% -9.09%
75th Percentile £66,250 £100,000 £55,375
90th Percentile £90,000 £107,500 £60,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer Service
Job Vacancy Trend in Middlesex

Job postings citing Customer Service as a proportion of all IT jobs advertised in Middlesex.

Job vacancy trend for Customer Service in Middlesex

Customer Service
Salary Trend in Middlesex

3-month moving average salary quoted in jobs citing Customer Service in Middlesex.

Salary trend for Customer Service in Middlesex

Customer Service
Salary Histogram in Middlesex

Salary distribution for jobs citing Customer Service in Middlesex over the 6 months to 28 April 2024.

Salary histogram for Customer Service in Middlesex

Customer Service
Co-occurring Skills and Capabilities in Middlesex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (25.00%) Microsoft Office
2 2 (16.67%) Microsoft Excel
3 1 (8.33%) Spreadsheet
Cloud Services
1 6 (50.00%) AWS
1 6 (50.00%) Azure
2 2 (16.67%) Microsoft 365
General
1 9 (75.00%) Social Skills
2 2 (16.67%) Inclusion and Diversity
3 1 (8.33%) Analytical Skills
3 1 (8.33%) Automotive
3 1 (8.33%) Organisational Skills
Job Titles
1 6 (50.00%) Audio Visual Engineer
1 6 (50.00%) Server Engineer
2 1 (8.33%) Administrator
2 1 (8.33%) Analyst
2 1 (8.33%) Document Controller
2 1 (8.33%) IT Engineer
2 1 (8.33%) IT Support
2 1 (8.33%) IT Support Engineer
2 1 (8.33%) Lead
2 1 (8.33%) Service Analyst
2 1 (8.33%) Service Desk Analyst
2 1 (8.33%) Service Desk Team Leader
2 1 (8.33%) Service Management Team Leader
2 1 (8.33%) Support Assistant
2 1 (8.33%) Support Engineer
2 1 (8.33%) Team Leader
2 1 (8.33%) Technical Administrator
Miscellaneous
1 1 (8.33%) Self-Motivation
Operating Systems
1 7 (58.33%) Windows
2 6 (50.00%) Windows Server
2 6 (50.00%) Windows Server 2016
2 6 (50.00%) Windows Server 2019
3 1 (8.33%) Apple iOS
3 1 (8.33%) Mac OS X
Processes & Methodologies
1 7 (58.33%) Incident Management
1 7 (58.33%) ITIL
1 7 (58.33%) Time Management
2 6 (50.00%) Antivirus Management
2 6 (50.00%) Change Management
2 6 (50.00%) Line Management
2 6 (50.00%) Patch Management
3 2 (16.67%) Problem-Solving
3 2 (16.67%) Service Delivery
4 1 (8.33%) Asset Management
4 1 (8.33%) Coaching
4 1 (8.33%) Cost Control
4 1 (8.33%) CRM
4 1 (8.33%) Invoice Processing
4 1 (8.33%) ITSM
4 1 (8.33%) People Management
4 1 (8.33%) Service Management
Programming Languages
1 6 (50.00%) PowerShell
Qualifications
1 7 (58.33%) Security Cleared
2 6 (50.00%) SC Cleared
3 1 (8.33%) Degree
Quality Assurance & Compliance
1 6 (50.00%) SLA
2 1 (8.33%) QA
System Software
1 6 (50.00%) VMware Infrastructure
Systems Management
1 7 (58.33%) SCCM
2 6 (50.00%) vCenter Server
2 6 (50.00%) WSUS
Vendors
1 6 (50.00%) Sophos
1 6 (50.00%) VMware
2 4 (33.33%) Microsoft
3 1 (8.33%) Apple