2nd Line Desktop Support Engineer Jobs in the Midlands

Second Line Desktop Support Engineer
England > Midlands

The median Second Line Desktop Support Engineer salary in the Midlands is £32,500 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 307 330 349
Rank change year-on-year +23 +19 -
Permanent jobs requiring a 2nd Line Desktop Support Engineer 8 2 1
As % of all permanent jobs advertised in the Midlands 0.068% 0.021% 0.009%
As % of the Job Titles category 0.072% 0.023% 0.010%
Number of salaries quoted 8 2 1
10th Percentile £26,200 - -
25th Percentile £30,063 £30,500 £26,250
Median annual salary (50th Percentile) £32,500 £31,000 £27,500
Median % change year-on-year +4.84% +12.73% -
75th Percentile £33,750 £31,500 £28,750
90th Percentile - - -
England median annual salary £32,500 £36,000 £28,000
% change year-on-year -9.72% +28.57% -

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,039 8,512 10,321
% of permanent jobs with a recognized job title 94.29% 89.52% 94.91%
Number of salaries quoted 8,244 4,768 7,108
10th Percentile £26,075 £28,750 £27,500
25th Percentile £33,750 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,741 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

2nd Line Desktop Support Engineer
Job Vacancy Trend in the Midlands

Job postings that featured 2nd Line Desktop Support Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for 2nd Line Desktop Support Engineer in the Midlands

2nd Line Desktop Support Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing 2nd Line Desktop Support Engineer in the Midlands.

Salary trend for 2nd Line Desktop Support Engineer in the Midlands

2nd Line Desktop Support Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support Engineer within the Midlands region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands -7 6 £32,500 +4.84%
West Midlands +17 2 £26,500 -14.52%
2nd Line Desktop Support Engineer
England

2nd Line Desktop Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 4 May 2024, 2nd Line Desktop Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring 2nd Line Desktop Support Engineer in the job title.

1 8 (100.00%) Active Directory
2 7 (87.50%) Windows
2 7 (87.50%) Microsoft
3 6 (75.00%) Customer Service
3 6 (75.00%) Onboarding
3 6 (75.00%) Problem-Solving
3 6 (75.00%) Social Skills
3 6 (75.00%) Microsoft Office
3 6 (75.00%) MCP
3 6 (75.00%) Mac OS
3 6 (75.00%) Degree
3 6 (75.00%) Computer Science
3 6 (75.00%) Network Security
3 6 (75.00%) DBS Check
3 6 (75.00%) Microsoft Certification
3 6 (75.00%) A+ Certification
3 6 (75.00%) Computer Science Degree
4 2 (25.00%) Inclusion and Diversity
5 1 (12.50%) Team-Oriented Environment
5 1 (12.50%) Self-Motivation
5 1 (12.50%) Fintech
5 1 (12.50%) Hardware Maintenance
5 1 (12.50%) PowerShell
5 1 (12.50%) Microsoft 365
5 1 (12.50%) Software Deployment
5 1 (12.50%) AirWatch
5 1 (12.50%) Driving Licence
5 1 (12.50%) Windows 10
5 1 (12.50%) Remote Desktop
5 1 (12.50%) DNS

2nd Line Desktop Support Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (75.00%) Microsoft Office
Cloud Services
1 1 (12.50%) Microsoft 365
Communications & Networking
1 6 (75.00%) Network Security
2 1 (12.50%) DNS
2 1 (12.50%) Remote Desktop
General
1 6 (75.00%) Social Skills
2 2 (25.00%) Inclusion and Diversity
3 1 (12.50%) Finance
Miscellaneous
1 6 (75.00%) Onboarding
2 1 (12.50%) Driving Licence
2 1 (12.50%) Self-Motivation
2 1 (12.50%) Team-Oriented Environment
Operating Systems
1 7 (87.50%) Windows
2 6 (75.00%) Mac OS
3 1 (12.50%) Windows 10
Processes & Methodologies
1 6 (75.00%) Computer Science
1 6 (75.00%) Customer Service
1 6 (75.00%) Problem-Solving
2 1 (12.50%) Fintech
2 1 (12.50%) Hardware Maintenance
2 1 (12.50%) ITSM
2 1 (12.50%) Software Deployment
Programming Languages
1 1 (12.50%) PowerShell
Qualifications
1 6 (75.00%) A+ Certification
1 6 (75.00%) Computer Science Degree
1 6 (75.00%) DBS Check
1 6 (75.00%) Degree
1 6 (75.00%) MCP
1 6 (75.00%) Microsoft Certification
System Software
1 8 (100.00%) Active Directory
Systems Management
1 1 (12.50%) AirWatch
Vendors
1 7 (87.50%) Microsoft