The first table below looks at the demand for ITIL Certification in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL Certification over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Qualifications for the Norfolk region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Information Technology Infrastructure Library (ITIL) Certification
Rank 31 60 54
Rank change year-on-year
+29 -6
Permanent jobs citing ITIL Certification 13 1 2
As % of all permanent IT jobs located in Norfolk 4.33% 0.23% 0.46%
As % of the Qualifications category 25.00% 1.06% 1.94%
Number of salaries quoted 10 1 2
Average salary £55,000 £43,500 £16,500
Average salary % change year-on-year
+26.43% +163.63%
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%
Qualifications Category
Norfolk
Permanent IT job ads with a match in the
Qualifications category
52 94 103
As % of all permanent IT jobs located in Norfolk 17.33% 21.22% 23.73%
Number of salaries quoted 46 89 83
Average salary £37,500 £28,500 £30,750
Average salary % change year-on-year
+31.57% -7.31%
90% offered a salary of more than £22,100 £27,500 £22,500
10% offered a salary of more than £53,000 £37,500 £45,000
UK excluding London average salary £41,000 £40,000 £40,000
% change year-on-year
+2.50% -
ITIL Certification
East of England

ITIL Certification
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing ITIL Certification across the Norfolk region as a proportion of the total demand within the Qualifications category.

ITIL Certification Jobs Demand Trend in Norfolk

ITIL Certification
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification across the Norfolk region.

ITIL Certification Salary Trend in Norfolk

ITIL Certification
Salary Histogram in Norfolk

This chart provides a salary histogram for IT jobs citing ITIL Certification across the Norfolk region over the 3 months to 23 July 2014.

ITIL Certification Salary Histogram in Norfolk

ITIL Certification
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL Certification within the Norfolk region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +21 8 £55,000 +26.43%
ITIL Certification
East of England

ITIL Certification
Top 26 Related IT Skills in Norfolk

For the 6 months to 23 July 2014, IT jobs across the Norfolk region citing ITIL Certification also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL Certification.

1 16 (100.00%) ITIL
2 7 (43.75%) Service Delivery
3 6 (37.50%) A+ Certification
3 6 (37.50%) MS Excel
3 6 (37.50%) Microsoft
3 6 (37.50%) MS PowerPoint
3 6 (37.50%) Enterprise Architecture
3 6 (37.50%) Degree
3 6 (37.50%) MS Office
4 4 (25.00%) Problem Management
4 4 (25.00%) SLA
4 4 (25.00%) Mainframe
4 4 (25.00%) Change Management
5 2 (12.50%) Service Management
5 2 (12.50%) Altiris
5 2 (12.50%) CMDB
5 2 (12.50%) Risk Management
5 2 (12.50%) Finance
5 2 (12.50%) VMware
5 2 (12.50%) Cisco
5 2 (12.50%) MCP
5 2 (12.50%) CCNA
5 2 (12.50%) Active Directory
5 2 (12.50%) Citrix
5 2 (12.50%) Cisco Certification
5 2 (12.50%) Microsoft Certification

ITIL Certification
Top Related IT Skills in Norfolk by Category

For the 6 months to 23 July 2014, IT jobs across the Norfolk region citing ITIL Certification also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL Certification. Up to 20 skills are shown per category.

Applications
1 6 (37.50%) MS Office
1 6 (37.50%) MS Excel
1 6 (37.50%) MS PowerPoint
General
1 2 (12.50%) Finance
Job Titles
1 5 (31.25%) Team Leader
2 4 (25.00%) Technical Manager
2 4 (25.00%) Delivery Manager
2 4 (25.00%) Technical Services Manager
2 4 (25.00%) IT Services Delivery Manager
2 4 (25.00%) IT Services Manager
2 4 (25.00%) Services Delivery Manager
2 4 (25.00%) Service Manager
2 4 (25.00%) Technical Delivery Manager
3 3 (18.75%) Service Desk Team Leader
3 3 (18.75%) 1st Line Support Analyst
3 3 (18.75%) Analyst
3 3 (18.75%) Support Analyst
3 3 (18.75%) 1st Line Support
4 2 (12.50%) Senior Manager
4 2 (12.50%) Senior Procurement Manager
4 2 (12.50%) Procurement Manager
Miscellaneous
1 4 (25.00%) Mainframe
2 2 (12.50%) CMDB
Processes & Methodologies
1 16 (100.00%) ITIL
2 7 (43.75%) Service Delivery
3 6 (37.50%) Enterprise Architecture
4 4 (25.00%) Problem Management
4 4 (25.00%) Change Management
5 2 (12.50%) Risk Management
5 2 (12.50%) Service Management
Qualifications
1 6 (37.50%) A+ Certification
1 6 (37.50%) Degree
2 2 (12.50%) MCP
2 2 (12.50%) CCNA
2 2 (12.50%) Cisco Certification
2 2 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 4 (25.00%) SLA
System Software
1 2 (12.50%) Active Directory
Vendors
1 6 (37.50%) Microsoft
2 2 (12.50%) Citrix
2 2 (12.50%) VMware
2 2 (12.50%) Altiris
2 2 (12.50%) Cisco