Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the Technical Support role in IT jobs within the Norfolk region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 2 December 2008 with a comparison to the same period last year.

LinkTechnical Support
Location
3 months to
2 Dec 2008
Same period last year
Rank5663
Rank change on same period last yearUp+7
Matching permanent IT job ads72
As % of all UK permanent IT job ads sampled0.005 %0.001 %
As % of the category below1.386 %0.327 %
Salaries quoted72
Average minimum salary£23,571£26,500
Average salary£25,357£29,250
% change on same period last year-13.30 %
Average maximum salary£27,143£32,000
UK excluding London average salary£30,421£30,882
% change on same period last year-1.49 %
Norfolk IT Job Market, Job TitlesJob Titles
Norfolk
Matching permanent IT job ads505611
As % of all UK permanent IT job ads sampled0.338 %0.273 %
Salaries quoted456542
Average minimum salary£29,547£34,394
Average salary£31,952£38,030
% change on same period last year-15.98 %
Average maximum salary£34,357£41,666
UK excluding London average salary£38,498£39,074
% change on same period last year-1.47 %
Technical Support East of EnglandTechnical Support
East of England

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the Norfolk region as a proportion of the total demand within the Job Titles category.

Norfolk Technical Support Demand Trend

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Norfolk region.

Norfolk Technical Support Salary Trend

Technical Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support across the Norfolk region over the 3 months to 2 December 2008.

Norfolk Technical Support Salary Histogram

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Norfolk region over the 3 months to 2 December 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
King's LynnNew entry-6£26,500-
NorwichUp+61£18,500-36.75 %
Technical Support East of EnglandTechnical Support
East of England

Technical Support
Top 30 Related IT Skills

For the 6 months to 2 December 2008, IT jobs across the Norfolk region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

19 (90.00 %)Microsoft Certification
28 (80.00 %)Windows Server 2003
28 (80.00 %)Windows
28 (80.00 %)MS Excel
36 (60.00 %)UNIX
36 (60.00 %)HPUX
36 (60.00 %)MCSE
36 (60.00 %)C
36 (60.00 %)VB
36 (60.00 %)SQL Server
36 (60.00 %)MS Office
36 (60.00 %)VERITAS
36 (60.00 %)VoIP
36 (60.00 %)WAN
36 (60.00 %)TCP/IP
36 (60.00 %)VPN
36 (60.00 %)CCNA
36 (60.00 %)Active Directory
36 (60.00 %)Cisco Certification
36 (60.00 %)Manufacturing
36 (60.00 %)Terminal Services
44 (40.00 %)HP
53 (30.00 %)MCP
62 (20.00 %)MS Exchange
62 (20.00 %)LAN
62 (20.00 %)Microsoft
62 (20.00 %)A+ Certification
71 (10.00 %)Sage
71 (10.00 %)Dreamweaver
71 (10.00 %)Flash

Technical Support
Top Related IT Skills by Category

For the 6 months to 2 December 2008, IT jobs across the Norfolk region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Norfolk IT Job Market, Application DevelopmentApplication Development
11 (10.00 %)HTML
11 (10.00 %)CSS
Norfolk IT Job Market, Application PlatformsApplication Platforms
12 (20.00 %)MS Exchange
Norfolk IT Job Market, ApplicationsApplications
18 (80.00 %)MS Excel
26 (60.00 %)MS Office
Norfolk IT Job Market, Communications & NetworkingCommunications & Networking
16 (60.00 %)VoIP
16 (60.00 %)WAN
16 (60.00 %)TCP/IP
16 (60.00 %)VPN
22 (20.00 %)LAN
Norfolk IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
16 (60.00 %)SQL Server
Norfolk IT Job Market, Development ApplicationsDevelopment Applications
11 (10.00 %)Flash
11 (10.00 %)Dreamweaver
Norfolk IT Job Market, GeneralGeneral
16 (60.00 %)Manufacturing
21 (10.00 %)Marketing
Norfolk IT Job Market, Operating SystemsOperating Systems
18 (80.00 %)Windows
18 (80.00 %)Windows Server 2003
26 (60.00 %)UNIX
26 (60.00 %)HPUX
Norfolk IT Job Market, Processes & MethodologiesProcesses & Methodologies
11 (10.00 %)Email Marketing
Norfolk IT Job Market, Programming LanguagesProgramming Languages
16 (60.00 %)C
16 (60.00 %)VB
21 (10.00 %)JavaScript
21 (10.00 %)PHP
21 (10.00 %)SQL
Norfolk IT Job Market, QualificationsQualifications
19 (90.00 %)Microsoft Certification
26 (60.00 %)MCSE
26 (60.00 %)CCNA
26 (60.00 %)Cisco Certification
33 (30.00 %)MCP
42 (20.00 %)A+ Certification
Norfolk IT Job Market, System SoftwareSystem Software
16 (60.00 %)Active Directory
16 (60.00 %)Terminal Services
Norfolk IT Job Market, VendorsVendors
16 (60.00 %)VERITAS
24 (40.00 %)HP
32 (20.00 %)Microsoft
41 (10.00 %)Sage