The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Desktop Support
Rank 400 430 464
Rank change year-on-year
+30 +34
Permanent jobs requiring a Desktop Support 621 605 449
As % of all permanent IT jobs located in England 0.62% 0.55% 0.44%
As % of the Job Titles category 0.66% 0.58% 0.47%
Number of salaries quoted 557 537 364
Average salary £27,500 £27,500 £27,500
90% offered a salary of more than £22,000 £22,000 £20,500
10% offered a salary of more than £44,600 £42,500 £40,000
UK excluding London average salary £25,000 £25,000 £25,000
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94314 103747 96405
As % of all permanent IT jobs located in England 94.64% 94.61% 94.66%
Number of salaries quoted 78324 85889 81068
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the England region.

Desktop Support Salary Trend in England

Desktop Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Desktop Support across the England region over the 3 months to 22 May 2015.

Desktop Support Salary Histogram in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +40 334 £32,000 +3.22% 28
South East +5 131 £25,000 - 16
South West -11 39 £21,000 -8.49% 8
West Midlands +23 36 £26,250 -25.00% 1
East of England +10 36 £25,750 -6.36% 5
North West -1 23 £23,750 -5.00% 1
Yorkshire -5 12 £22,625 -9.50% 2
East Midlands 0 6 £22,250 -19.09%
North East -1 6 £30,500 +31.18%
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 1075 (83.79%) Windows
2 796 (62.04%) Active Directory
3 688 (53.62%) Microsoft
4 684 (53.31%) Windows 7
5 493 (38.43%) MS Office
6 439 (34.22%) ITIL
7 358 (27.90%) MS Excel
8 338 (26.34%) Finance
9 336 (26.19%) Blackberry
10 265 (20.65%) Microsoft Certification
11 259 (20.19%) Citrix
11 259 (20.19%) Windows XP
11 259 (20.19%) MS Exchange
12 205 (15.98%) Windows Server 2008
13 203 (15.82%) Windows 8
14 185 (14.42%) MCP
15 175 (13.64%) TCP/IP
16 168 (13.09%) SCCM
17 161 (12.55%) MCSE
18 160 (12.47%) VMware
19 157 (12.24%) LAN
20 148 (11.54%) Apple
20 148 (11.54%) Windows Server 2003
21 140 (10.91%) WAN
22 138 (10.76%) VPN
22 138 (10.76%) DNS
23 136 (10.60%) Service Delivery
24 132 (10.29%) SLA
25 128 (9.98%) DHCP
26 124 (9.66%) Banking

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 259 (20.19%) MS Exchange
2 122 (9.51%) Blackberry Enterprise Server
3 99 (7.72%) Exchange Server 2010
4 45 (3.51%) Exchange Server 2007
5 42 (3.27%) SharePoint
6 36 (2.81%) Exchange Server 2013
7 34 (2.65%) IBM Notes
8 33 (2.57%) Exchange Server 2003
9 28 (2.18%) Lync
10 16 (1.25%) WorkSite
11 10 (0.78%) IIS
12 6 (0.47%) SharePoint 2010
13 4 (0.31%) LiveLink
13 4 (0.31%) Apache
14 3 (0.23%) SharePoint 2013
15 2 (0.16%) GroupWise
15 2 (0.16%) WordPress
15 2 (0.16%) Confluence
16 1 (0.078%) Umbraco
16 1 (0.078%) Drupal
Applications
1 493 (38.43%) MS Office
2 358 (27.90%) MS Excel
3 38 (2.96%) MS PowerPoint
4 13 (1.01%) Adobe Creative Suite
5 7 (0.55%) MS Visio
6 6 (0.47%) Acrobat
7 4 (0.31%) MS Project
8 3 (0.23%) SketchUp
8 3 (0.23%) Revit
8 3 (0.23%) AutoCAD
9 2 (0.16%) S-PLUS
10 1 (0.078%) Final Cut Pro
10 1 (0.078%) Spreadsheet
10 1 (0.078%) InDesign
Business Applications
1 8 (0.62%) Dynamics CRM
2 2 (0.16%) HiPortfolio
2 2 (0.16%) Academy Housing
2 2 (0.16%) arcHouse
2 2 (0.16%) Orchard Housing
2 2 (0.16%) Aareon QL
2 2 (0.16%) OPENHousing
2 2 (0.16%) MIS ActiveH
2 2 (0.16%) Northgate Housing
3 1 (0.078%) Eikon
3 1 (0.078%) SAP Oil and Gas
3 1 (0.078%) Dynamics GP
3 1 (0.078%) assyst
3 1 (0.078%) Front Arena
3 1 (0.078%) Oracle Applications
Cloud Services
1 57 (4.44%) Office 365
2 16 (1.25%) Google Apps
3 7 (0.55%) Microsoft Azure
3 7 (0.55%) Amazon AWS
4 3 (0.23%) SaaS
5 1 (0.078%) IaaS
5 1 (0.078%) Mimecast
5 1 (0.078%) Cloud Computing
5 1 (0.078%) PaaS
Communications & Networking
1 175 (13.64%) TCP/IP
2 157 (12.24%) LAN
3 140 (10.91%) WAN
4 138 (10.76%) VPN
4 138 (10.76%) DNS
5 128 (9.98%) DHCP
6 62 (4.83%) Firewall
7 55 (4.29%) Wireless
8 53 (4.13%) VoIP
9 31 (2.42%) IP Telephony
10 28 (2.18%) Internet
10 28 (2.18%) Wi-Fi
11 27 (2.10%) Network Security
12 23 (1.79%) PBX
13 15 (1.17%) Ethernet
14 13 (1.01%) ADSL
15 11 (0.86%) Cisco IOS
16 10 (0.78%) WLAN
17 9 (0.70%) Intranet
18 8 (0.62%) NAS
Database & Business Intelligence
1 41 (3.20%) SQL Server
2 12 (0.94%) SQL Server 2005
3 9 (0.70%) SQL Server 2008
4 4 (0.31%) RDBMS
4 4 (0.31%) Relational Database
5 3 (0.23%) MySQL
6 2 (0.16%) DB2
6 2 (0.16%) DTS
6 2 (0.16%) SQL Server Integration Services
7 1 (0.078%) Oracle Database
7 1 (0.078%) SQL Server Reporting Services
7 1 (0.078%) PostgreSQL
Development Applications
1 8 (0.62%) Visual Studio
1 8 (0.62%) JIRA
2 1 (0.078%) Ant
General
1 338 (26.34%) Finance
2 124 (9.66%) Banking
3 86 (6.70%) Law
4 78 (6.08%) Investment Banking
5 70 (5.46%) Front Office
6 68 (5.30%) Financial Institution
7 66 (5.14%) Legal
8 38 (2.96%) Telecoms
9 31 (2.42%) Retail
10 21 (1.64%) Marketing
11 20 (1.56%) Back Office
12 14 (1.09%) Advertising
13 8 (0.62%) Mandarin Language
14 7 (0.55%) French Language
15 6 (0.47%) Games
16 5 (0.39%) Publishing
16 5 (0.39%) Manufacturing
17 3 (0.23%) Electronics
18 2 (0.16%) German Language
18 2 (0.16%) Local Government
Libraries, Frameworks & Software Standards
1 11 (0.86%) COM
2 10 (0.78%) HTML
3 9 (0.70%) .NET
4 6 (0.47%) Application Packaging
5 5 (0.39%) LINQ
5 5 (0.39%) CSS
5 5 (0.39%) ASP.NET
6 4 (0.31%) XML
6 4 (0.31%) Classic ASP
6 4 (0.31%) Ajax
6 4 (0.31%) jQuery
7 3 (0.23%) WSH
8 2 (0.16%) FIX Protocol
9 1 (0.078%) Software Packaging
9 1 (0.078%) Flash
Miscellaneous
1 336 (26.19%) Blackberry
2 90 (7.01%) Analytical Skills
3 64 (4.99%) iPhone
4 60 (4.68%) Video Conferencing
5 49 (3.82%) Hedge funds
6 32 (2.49%) Fat Client
6 32 (2.49%) Computer Science
6 32 (2.49%) Thin Client
7 31 (2.42%) iPad
8 17 (1.33%) User Experience
9 15 (1.17%) Mathematics
10 14 (1.09%) BYOD
11 13 (1.01%) Smartphone
11 13 (1.01%) PDA
12 12 (0.94%) CMDB
13 10 (0.78%) Replication
14 7 (0.55%) Equities
15 6 (0.47%) Management Information System
15 6 (0.47%) Digital Media
16 5 (0.39%) Mobile App
Operating Systems
1 1075 (83.79%) Windows
2 684 (53.31%) Windows 7
3 259 (20.19%) Windows XP
4 205 (15.98%) Windows Server 2008
5 203 (15.82%) Windows 8
6 148 (11.54%) Windows Server 2003
7 105 (8.18%) Windows Server 2012
8 88 (6.86%) Mac OS X
9 81 (6.31%) Linux
10 79 (6.16%) Android
11 60 (4.68%) Windows Vista
12 51 (3.98%) UNIX
13 46 (3.59%) Apple iOS
14 22 (1.71%) Mac OS
15 21 (1.64%) Windows 2000
16 12 (0.94%) Solaris
17 8 (0.62%) AIX
18 7 (0.55%) Windows 2000 Server
19 6 (0.47%) Debian
19 6 (0.47%) CentOS
Processes & Methodologies
1 439 (34.22%) ITIL
2 136 (10.60%) Service Delivery
3 100 (7.79%) Service Management
4 63 (4.91%) Business Continuity
5 53 (4.13%) Business Continuity Management
6 45 (3.51%) Incident Management
7 37 (2.88%) Asset Management
8 36 (2.81%) Problem Management
9 30 (2.34%) Document Management
10 29 (2.26%) Project Management
10 29 (2.26%) Time Management
11 28 (2.18%) Line Management
12 23 (1.79%) Mentoring
13 22 (1.71%) Software Deployment
13 22 (1.71%) Project Planning
14 21 (1.64%) Investment Management
14 21 (1.64%) CRM
15 18 (1.40%) Change Management
15 18 (1.40%) Software Delivery
16 16 (1.25%) Disaster Recovery
Programming Languages
1 79 (6.16%) SQL
2 31 (2.42%) PowerShell
3 14 (1.09%) VB
4 13 (1.01%) C
5 6 (0.47%) JavaScript
6 5 (0.39%) Perl
6 5 (0.39%) VBScript
6 5 (0.39%) C#
7 3 (0.23%) Java
7 3 (0.23%) VBA
8 2 (0.16%) Bash Shell
9 1 (0.078%) Python
9 1 (0.078%) VB.NET
9 1 (0.078%) PL/SQL
Qualifications
1 265 (20.65%) Microsoft Certification
2 185 (14.42%) MCP
3 161 (12.55%) MCSE
4 90 (7.01%) Degree
5 62 (4.83%) MCITP
6 55 (4.29%) A+ Certification
7 53 (4.13%) MCSA
8 44 (3.43%) ITIL Certification
9 43 (3.35%) CCNA
9 43 (3.35%) Cisco Certification
10 36 (2.81%) MCDST
11 21 (1.64%) MCTS
12 13 (1.01%) ITIL Foundation Certificate
13 10 (0.78%) Security Cleared
14 9 (0.70%) CCNP
15 8 (0.62%) MOS
16 7 (0.55%) SC Cleared
17 6 (0.47%) Citrix Certification
18 5 (0.39%) ACSP
19 4 (0.31%) ACTC
Quality Assurance & Compliance
1 132 (10.29%) SLA
2 2 (0.16%) Sarbanes-Oxley
2 2 (0.16%) ISO/IEC 27001
3 1 (0.078%) QA
3 1 (0.078%) COBIT
3 1 (0.078%) 21 CFR Part 11
System Software
1 796 (62.04%) Active Directory
2 104 (8.11%) VMware Infrastructure
3 99 (7.72%) XenApp
4 60 (4.68%) Hyper-V
5 40 (3.12%) XenDesktop
6 35 (2.73%) Citrix Presentation Server
7 18 (1.40%) Xen
8 15 (1.17%) vSphere
9 9 (0.70%) Terminal Services
10 5 (0.39%) Terminal Server
10 5 (0.39%) Microsoft App-V
10 5 (0.39%) VMware Workstation
11 4 (0.31%) VMware Server
12 2 (0.16%) VMware ESX
12 2 (0.16%) VMware ESXi
13 1 (0.078%) BitLocker
13 1 (0.078%) Firmware
Systems Management
1 168 (13.09%) SCCM
2 25 (1.95%) WSUS
3 21 (1.64%) Norton AntiVirus
4 19 (1.48%) Nagios
5 15 (1.17%) McAfee ePO
6 10 (0.78%) DameWare
7 7 (0.55%) Backup Exec
8 6 (0.47%) Sysprep
9 5 (0.39%) Casper Suite
10 4 (0.31%) NetBackup
10 4 (0.31%) Symantec Endpoint Protection
11 3 (0.23%) AirWatch
11 3 (0.23%) Systems Management Server (SMS)
11 3 (0.23%) MAILsweeper
12 2 (0.16%) SCOM
13 1 (0.078%) Kibana
Vendors
1 688 (53.62%) Microsoft
2 259 (20.19%) Citrix
3 160 (12.47%) VMware
4 148 (11.54%) Apple
5 111 (8.65%) Cisco
6 91 (7.09%) HP
7 81 (6.31%) ServiceNow
8 64 (4.99%) Reuters
9 62 (4.83%) Bloomberg
10 60 (4.68%) Avaya
11 44 (3.43%) Dell
12 34 (2.65%) Lotus
13 32 (2.49%) Symantec
14 31 (2.42%) Remedy
15 30 (2.34%) McAfee
15 30 (2.34%) Adobe
16 26 (2.03%) Wyse
17 20 (1.56%) MobileIron
18 18 (1.40%) Polycom
18 18 (1.40%) FactSet
Uxbridge, Middlesex
Deanslist Limited
Salary: From £20,000 to £24,000 per annum £20-24k + bonus + benefits
Posted: 16 hours ago
Crowborough, East Sussex
Understanding Recruitment
Salary: £18000 - £26000 per annum + Benefits
Posted: Yesterday
Thame, Oxfordshire
Sanderson
Salary: £30000.00 - £35000.00 per annum
Posted: 3 days ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 3 days ago
City, London
Harrington Starr
Salary: £25000 - £32000 per annum
Posted: 3 days ago
London
Polar Recruitment
Salary: £38000 - £45000 per annum + benefits
Posted: 3 days ago
Oxford, Oxfordshire
IT Connections
Salary: to £40,000 + Bonus
Posted: 3 days ago
Watford, Hertfordshire
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Telford, Shropshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £20000.00 per annum
Posted: 3 days ago
London
Monarch Recruitment
Salary: £40000 - £50000 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Premier IT
Salary: £20000 - £30000 per annum + benefits
Posted: 4 days ago
Surrey
Clearwater People Solutions
Salary: £26000 - £28000 Per Annum
Posted: 4 days ago
London
Nicoll Curtin
Salary: £45000.00 - £50000.00 per annum + Bonus + Benefits
Posted: 4 days ago
Brighton, East Sussex
VIQU
Salary: £28k - 32k per year
Posted: 4 days ago
London
Technology Sourcing Limited
Salary: From £40,000 to £45,000 per annum plus bens
Posted: 4 days ago
City, London
Westbourne Partners
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago
Central London / West End
Westbourne Partners
Salary: From £30,000 to £40,000 per annum
Posted: 5 days ago
Rotherham, South Yorkshire
Greywood Associates Limited
Salary: £21000 per annum + Benefits
Posted: 5 days ago
London
Venturi
Salary: £40000 - £49000 per annum
Posted: 5 days ago
City, London
Burns Sheehan
Salary: £40000 - £46000 per annum + Bonus
Posted: 5 days ago