The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 20 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Apr 2015
Same period 2014 Same period 2013
Desktop Support
Rank 386 417 459
Rank change year-on-year
+31 +42
Permanent jobs requiring a Desktop Support 697 667 488
As % of all permanent IT jobs located in England 0.67% 0.59% 0.47%
As % of the Job Titles category 0.71% 0.63% 0.49%
Number of salaries quoted 604 577 399
Average salary £28,500 £27,500 £26,500
Average salary % change year-on-year
+3.63% +3.77%
90% offered a salary of more than £21,500 £22,000 £20,500
10% offered a salary of more than £45,000 £42,500 £40,000
UK excluding London average salary £25,000 £25,000 £25,000
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
98056 106457 98778
As % of all permanent IT jobs located in England 94.69% 94.58% 94.76%
Number of salaries quoted 81089 87072 83152
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the England region.

Desktop Support Salary Trend in England

Desktop Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Desktop Support across the England region over the 3 months to 20 April 2015.

Desktop Support Salary Histogram in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the England region over the 3 months to 20 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +48 411 £32,000 +3.22% 21
South East +3 111 £25,000 +2.04% 16
East of England +33 41 £26,250 +2.94% 8
South West -16 40 £21,500 -6.31% 5
North West -5 29 £22,500 -10.00% 5
West Midlands -1 24 £21,500 -10.41% 1
Yorkshire -4 22 £24,250 -3.00%
East Midlands +24 19 £25,000 -5.21%
North East -6 5 £31,000 +29.16%
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 20 April 2015, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 1101 (84.56%) Windows
2 817 (62.75%) Active Directory
3 702 (53.92%) Microsoft
4 690 (53.00%) Windows 7
5 503 (38.63%) MS Office
6 450 (34.56%) ITIL
7 366 (28.11%) MS Excel
8 356 (27.34%) Finance
9 333 (25.58%) Blackberry
10 277 (21.27%) Windows XP
11 268 (20.58%) Microsoft Certification
12 260 (19.97%) MS Exchange
13 250 (19.20%) Citrix
14 205 (15.75%) Windows 8
15 201 (15.44%) Windows Server 2008
16 187 (14.36%) TCP/IP
17 183 (14.06%) MCP
18 175 (13.44%) LAN
19 174 (13.36%) SCCM
20 166 (12.75%) VMware
21 161 (12.37%) MCSE
22 160 (12.29%) Windows Server 2003
23 158 (12.14%) Apple
24 149 (11.44%) VPN
25 146 (11.21%) SLA
26 143 (10.98%) DNS
26 143 (10.98%) WAN
27 135 (10.37%) Service Delivery
28 131 (10.06%) Cisco
29 130 (9.98%) Blackberry Enterprise Server

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 20 April 2015, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 260 (19.97%) MS Exchange
2 130 (9.98%) Blackberry Enterprise Server
3 100 (7.68%) Exchange Server 2010
4 58 (4.45%) Exchange Server 2007
5 48 (3.69%) SharePoint
6 41 (3.15%) Exchange Server 2013
7 38 (2.92%) Exchange Server 2003
8 28 (2.15%) IBM Notes
9 24 (1.84%) Lync
10 18 (1.38%) WorkSite
11 8 (0.61%) IIS
12 5 (0.38%) LiveLink
13 2 (0.15%) Apache
13 2 (0.15%) WordPress
13 2 (0.15%) SharePoint 2010
14 1 (0.077%) Joomla!
14 1 (0.077%) Drupal
14 1 (0.077%) Umbraco
14 1 (0.077%) GroupWise
14 1 (0.077%) SharePoint 2013
Applications
1 503 (38.63%) MS Office
2 366 (28.11%) MS Excel
3 37 (2.84%) MS PowerPoint
4 10 (0.77%) Adobe Creative Suite
5 6 (0.46%) MS Visio
5 6 (0.46%) Acrobat
6 2 (0.15%) AutoCAD
6 2 (0.15%) S-PLUS
6 2 (0.15%) Revit
6 2 (0.15%) SketchUp
6 2 (0.15%) MS Project
7 1 (0.077%) Final Cut Pro
Business Applications
1 6 (0.46%) Dynamics CRM
2 2 (0.15%) Eikon
2 2 (0.15%) HiPortfolio
2 2 (0.15%) Front Arena
2 2 (0.15%) SAP Oil and Gas
3 1 (0.077%) Oracle Applications
3 1 (0.077%) SAP SD
3 1 (0.077%) Dynamics GP
3 1 (0.077%) SAP BPC
Cloud Services
1 66 (5.07%) Office 365
2 23 (1.77%) Google Apps
3 7 (0.54%) Microsoft Azure
3 7 (0.54%) Amazon AWS
4 2 (0.15%) Mimecast
5 1 (0.077%) SaaS
5 1 (0.077%) Cloud Computing
Communications & Networking
1 187 (14.36%) TCP/IP
2 175 (13.44%) LAN
3 149 (11.44%) VPN
4 143 (10.98%) DNS
4 143 (10.98%) WAN
5 128 (9.83%) DHCP
6 64 (4.92%) Firewall
7 49 (3.76%) VoIP
8 47 (3.61%) Wireless
9 31 (2.38%) IP Telephony
10 29 (2.23%) Network Security
11 28 (2.15%) Internet
12 25 (1.92%) Wi-Fi
12 25 (1.92%) PBX
13 18 (1.38%) ADSL
14 14 (1.08%) Cisco IOS
15 12 (0.92%) Ethernet
16 10 (0.77%) WLAN
17 7 (0.54%) SMTP
17 7 (0.54%) 3G
Database & Business Intelligence
1 40 (3.07%) SQL Server
2 15 (1.15%) SQL Server 2005
3 11 (0.84%) SQL Server 2008
4 2 (0.15%) SQL Server 2012
4 2 (0.15%) SQL Server Integration Services
4 2 (0.15%) DTS
4 2 (0.15%) RDBMS
4 2 (0.15%) Relational Database
5 1 (0.077%) MySQL
5 1 (0.077%) SAP BW
5 1 (0.077%) PostgreSQL
5 1 (0.077%) SQL Server Reporting Services
5 1 (0.077%) Oracle Database
Development Applications
1 8 (0.61%) Visual Studio
2 3 (0.23%) Ant
3 2 (0.15%) JIRA
4 1 (0.077%) MSI
General
1 356 (27.34%) Finance
2 129 (9.91%) Banking
3 80 (6.14%) Law
3 80 (6.14%) Investment Banking
4 66 (5.07%) Financial Institution
5 64 (4.92%) Legal
6 62 (4.76%) Front Office
7 42 (3.23%) Telecoms
8 32 (2.46%) Retail
9 24 (1.84%) Back Office
10 19 (1.46%) Advertising
11 18 (1.38%) Marketing
12 9 (0.69%) Electronics
13 8 (0.61%) Mandarin Language
14 7 (0.54%) Games
15 6 (0.46%) Manufacturing
16 5 (0.38%) Publishing
16 5 (0.38%) Military
16 5 (0.38%) French Language
17 3 (0.23%) Local Government
Libraries, Frameworks & Software Standards
1 11 (0.84%) COM
2 10 (0.77%) HTML
3 9 (0.69%) .NET
4 7 (0.54%) Application Packaging
5 6 (0.46%) LINQ
5 6 (0.46%) ASP.NET
6 4 (0.31%) Classic ASP
6 4 (0.31%) CSS
6 4 (0.31%) XML
6 4 (0.31%) jQuery
6 4 (0.31%) Ajax
7 2 (0.15%) FIX Protocol
7 2 (0.15%) WSH
8 1 (0.077%) Flash
8 1 (0.077%) Software Packaging
8 1 (0.077%) XMPP
Miscellaneous
1 333 (25.58%) Blackberry
2 71 (5.45%) Analytical Skills
3 67 (5.15%) iPhone
4 54 (4.15%) Video Conferencing
5 46 (3.53%) Hedge funds
6 34 (2.61%) Thin Client
6 34 (2.61%) Fat Client
7 30 (2.30%) iPad
8 29 (2.23%) Computer Science
9 21 (1.61%) Smartphone
10 19 (1.46%) PDA
10 19 (1.46%) CMDB
11 17 (1.31%) User Experience
12 15 (1.15%) Management Information System
13 13 (1.00%) Replication
14 12 (0.92%) BYOD
15 8 (0.61%) Digital Media
15 8 (0.61%) Mobile Computing
15 8 (0.61%) Equities
16 7 (0.54%) Mathematics
Operating Systems
1 1101 (84.56%) Windows
2 690 (53.00%) Windows 7
3 277 (21.27%) Windows XP
4 205 (15.75%) Windows 8
5 201 (15.44%) Windows Server 2008
6 160 (12.29%) Windows Server 2003
7 98 (7.53%) Windows Server 2012
8 97 (7.45%) Android
9 79 (6.07%) Mac OS X
10 71 (5.45%) Linux
11 53 (4.07%) Windows Vista
12 52 (3.99%) UNIX
13 48 (3.69%) Apple iOS
14 26 (2.00%) Mac OS
15 25 (1.92%) Windows 2000
16 15 (1.15%) Solaris
17 12 (0.92%) AIX
18 7 (0.54%) Windows Mobile
18 7 (0.54%) Debian
18 7 (0.54%) Windows 2000 Server
Processes & Methodologies
1 450 (34.56%) ITIL
2 135 (10.37%) Service Delivery
3 97 (7.45%) Service Management
4 62 (4.76%) Business Continuity
5 49 (3.76%) Business Continuity Management
6 46 (3.53%) Incident Management
7 39 (3.00%) Asset Management
8 30 (2.30%) Document Management
8 30 (2.30%) Problem Management
8 30 (2.30%) Time Management
8 30 (2.30%) Line Management
9 22 (1.69%) CRM
10 20 (1.54%) Software Delivery
11 19 (1.46%) Disaster Recovery
11 19 (1.46%) Software Deployment
12 18 (1.38%) Investment Management
12 18 (1.38%) Project Management
13 17 (1.31%) Migration
14 16 (1.23%) Process Management
15 15 (1.15%) Change Management
Programming Languages
1 67 (5.15%) SQL
2 32 (2.46%) PowerShell
3 13 (1.00%) VB
4 8 (0.61%) C
5 6 (0.46%) C#
6 5 (0.38%) JavaScript
6 5 (0.38%) Perl
6 5 (0.38%) VBScript
7 3 (0.23%) VBA
7 3 (0.23%) Java
8 2 (0.15%) Bash Shell
9 1 (0.077%) PL/SQL
9 1 (0.077%) Python
Qualifications
1 268 (20.58%) Microsoft Certification
2 183 (14.06%) MCP
3 161 (12.37%) MCSE
4 91 (6.99%) Degree
5 69 (5.30%) MCITP
6 50 (3.84%) A+ Certification
7 48 (3.69%) MCSA
8 47 (3.61%) MCDST
9 42 (3.23%) ITIL Certification
10 37 (2.84%) CCNA
10 37 (2.84%) Cisco Certification
11 26 (2.00%) Security Cleared
12 24 (1.84%) SC Cleared
13 23 (1.77%) MCTS
14 15 (1.15%) ITIL Foundation Certificate
15 7 (0.54%) MOS
16 6 (0.46%) Citrix Certification
17 5 (0.38%) CCNP
18 4 (0.31%) ACSP
18 4 (0.31%) ACTC
Quality Assurance & Compliance
1 146 (11.21%) SLA
2 3 (0.23%) Sarbanes-Oxley
3 2 (0.15%) ISO/IEC 27001
4 1 (0.077%) COBIT
4 1 (0.077%) QA
4 1 (0.077%) 21 CFR Part 11
System Software
1 817 (62.75%) Active Directory
2 106 (8.14%) VMware Infrastructure
3 91 (6.99%) XenApp
4 55 (4.22%) Hyper-V
5 33 (2.53%) XenDesktop
6 20 (1.54%) vSphere
7 19 (1.46%) Citrix Presentation Server
8 18 (1.38%) Xen
9 9 (0.69%) Terminal Services
10 6 (0.46%) Microsoft App-V
11 4 (0.31%) VMware Server
12 3 (0.23%) Terminal Server
13 2 (0.15%) VMware ESX
14 1 (0.077%) VMware Workstation
14 1 (0.077%) Firmware
14 1 (0.077%) VMware ESXi
14 1 (0.077%) BitLocker
Systems Management
1 174 (13.36%) SCCM
2 24 (1.84%) WSUS
3 22 (1.69%) Norton AntiVirus
4 18 (1.38%) Nagios
5 15 (1.15%) McAfee ePO
6 12 (0.92%) Backup Exec
6 12 (0.92%) DameWare
7 7 (0.54%) Systems Management Server (SMS)
8 6 (0.46%) Sysprep
9 4 (0.31%) NetBackup
10 3 (0.23%) MAILsweeper
11 2 (0.15%) Casper Suite
11 2 (0.15%) AirWatch
11 2 (0.15%) Symantec Endpoint Protection
12 1 (0.077%) Kibana
12 1 (0.077%) SCOM
Vendors
1 702 (53.92%) Microsoft
2 250 (19.20%) Citrix
3 166 (12.75%) VMware
4 158 (12.14%) Apple
5 131 (10.06%) Cisco
6 81 (6.22%) HP
7 78 (5.99%) ServiceNow
8 75 (5.76%) Reuters
8 75 (5.76%) Bloomberg
9 72 (5.53%) Avaya
10 50 (3.84%) Dell
11 33 (2.53%) Symantec
12 32 (2.46%) McAfee
13 31 (2.38%) Remedy
14 28 (2.15%) Lotus
15 26 (2.00%) Wyse
16 24 (1.84%) Adobe
17 19 (1.46%) Altiris
18 18 (1.38%) Mitel
18 18 (1.38%) FactSet
Chester, Cheshire
Greywood Associates Limited
Salary: £20000 - £23000 per annum + bens
Posted: 11 hours ago
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £23000 - £25000.00 per annum + Bonus, Pension & extensive bens
Posted: 11 hours ago
Hemel Hempstead, Hertfordshire
Informatiq Consulting
Posted: 15 hours ago
Southampton, Hampshire
Proactive Appointments
Salary: Unspecified Up to £22,000 + benefits
Posted: 16 hours ago
Atherstone, Warwickshire
TEKsystems
Salary: £25000 - £28000 per annum + Benefits
Posted: 21 hours ago
Oxford, Oxfordshire
IT Connections
Salary: to £40,000 + Bonus
Posted: 3 days ago
City, London
Harrington Starr
Salary: £55000 per annum
Posted: 3 days ago
Maidenhead, Berkshire
Lorien Resourcing
Salary: £20000 - £26000 per annum + benefits
Posted: 3 days ago
London
Global Technology Solutions Ltd
Salary: £22500 - £26000 per annum
Posted: 3 days ago
Hampshire
TEKsystems
Salary: £25000 - £28000 per annum + Benefits
Posted: 4 days ago
Chester, Cheshire
Senitor Associates
Salary: £23000 per annum
Posted: 4 days ago
West London
Oscar Associates (UK) Ltd
Salary: £16 - £20 per hour
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Rullion IT Plus
Salary: £35000 - £45000 per annum + bonus + other benefits
Posted: 4 days ago
West London
Oscar Associates (UK) Ltd
Salary: £13 - £15 per hour
Posted: 4 days ago
Chester, Cheshire
Senitor Associates
Salary: £23000 per annum
Posted: 4 days ago
Thames Ditton, Surrey
Think IT Recruitment
Salary: £25000 - £30000 per annum + Benefits
Posted: 5 days ago
North West London
David Bruce Recruitment
Salary: £30,600 per annum £30.6K + Excellent Package
Posted: 5 days ago
London
Arrows Group
Salary: £30000 - £45000 per annum + Benefits
Posted: 5 days ago
City, London
Proactive Appointments
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago
East London
Premier IT
Salary: £170 - £200 per day
Posted: 6 days ago