The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Desktop Support
Rank 385 433 461
Rank change year-on-year
+48 +28
Permanent jobs requiring a Desktop Support 627 518 486
As % of all permanent IT jobs located in England 0.63% 0.54% 0.47%
As % of the Job Titles category 0.67% 0.57% 0.49%
Number of salaries quoted 509 440 412
Average salary £28,000 £28,500 £27,500
Average salary % change year-on-year
-1.75% +3.63%
90% offered a salary of more than £21,500 £22,000 £22,500
10% offered a salary of more than £40,000 £42,500 £39,550
UK excluding London average salary £25,000 £25,000 £25,000
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93674 90433 98244
As % of all permanent IT jobs located in England 94.80% 94.55% 95.13%
Number of salaries quoted 78627 73802 84913
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the England region.

Desktop Support Salary Trend in England

Desktop Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Desktop Support across the England region over the 3 months to 30 January 2015.

Desktop Support Salary Histogram in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +46 381 £30,000 -3.22% 28
South East -22 96 £27,000 +12.50% 10
North West -3 33 £24,000 +1.05% 3
West Midlands -6 30 £25,000 - 4
East of England -13 30 £26,000 +4.00% 8
Yorkshire +6 28 £23,000 -8.00% 2
South West -3 26 £22,250 -5.31% 7
East Midlands +27 11 £25,000 -28.57% 1
North East -10 2 £29,000 +11.53%
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 30 January 2015, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 1028 (82.24%) Windows
2 756 (60.48%) Active Directory
3 613 (49.04%) Windows 7
4 592 (47.36%) Microsoft
5 470 (37.60%) MS Office
6 436 (34.88%) ITIL
7 358 (28.64%) MS Excel
8 318 (25.44%) Finance
9 302 (24.16%) Windows XP
10 278 (22.24%) Blackberry
11 267 (21.36%) Citrix
12 245 (19.60%) MS Exchange
13 233 (18.64%) Microsoft Certification
14 195 (15.60%) TCP/IP
15 182 (14.56%) Windows Server 2008
16 177 (14.16%) Windows 8
17 172 (13.76%) LAN
18 166 (13.28%) VMware
19 157 (12.56%) SCCM
20 150 (12.00%) Cisco
21 148 (11.84%) Apple
21 148 (11.84%) Windows Server 2003
22 143 (11.44%) SLA
23 133 (10.64%) Blackberry Enterprise Server
24 127 (10.16%) MCP
25 124 (9.92%) WAN
26 120 (9.60%) VPN
27 117 (9.36%) DNS
28 113 (9.04%) DHCP
29 112 (8.96%) Banking

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 30 January 2015, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 245 (19.60%) MS Exchange
2 133 (10.64%) Blackberry Enterprise Server
3 97 (7.76%) Exchange Server 2010
4 69 (5.52%) Exchange Server 2007
5 47 (3.76%) SharePoint
6 46 (3.68%) Exchange Server 2013
7 37 (2.96%) Exchange Server 2003
8 26 (2.08%) IBM Notes
9 17 (1.36%) Lync
10 11 (0.88%) WorkSite
11 6 (0.48%) Lotus Domino
11 6 (0.48%) CMS
12 5 (0.40%) LiveLink
13 3 (0.24%) SharePoint 2010
13 3 (0.24%) Exchange Server 2000
14 2 (0.16%) IIS
14 2 (0.16%) Joomla!
14 2 (0.16%) WordPress
14 2 (0.16%) Drupal
15 1 (0.080%) Captiva
Applications
1 470 (37.60%) MS Office
2 358 (28.64%) MS Excel
3 46 (3.68%) MS PowerPoint
4 18 (1.44%) MS Visio
5 9 (0.72%) MS Project
6 5 (0.40%) Spreadsheet
6 5 (0.40%) Simulink
6 5 (0.40%) Adobe Creative Suite
7 4 (0.32%) Acrobat
8 2 (0.16%) AutoCAD
8 2 (0.16%) Revit
8 2 (0.16%) SketchUp
9 1 (0.080%) S-PLUS
9 1 (0.080%) Adobe Illustrator
9 1 (0.080%) Photoshop
Business Applications
1 11 (0.88%) Eikon
2 2 (0.16%) SAP SD
2 2 (0.16%) Remedy ITSM
2 2 (0.16%) assyst
2 2 (0.16%) Dynamics CRM
2 2 (0.16%) SAP Oil and Gas
2 2 (0.16%) Front Arena
2 2 (0.16%) SAP BPC
3 1 (0.080%) ReMetrica
3 1 (0.080%) Dynamics GP
Cloud Services
1 65 (5.20%) Office 365
2 20 (1.60%) Google Apps
3 6 (0.48%) Microsoft Azure
4 4 (0.32%) IaaS
5 2 (0.16%) PaaS
Communications & Networking
1 195 (15.60%) TCP/IP
2 172 (13.76%) LAN
3 124 (9.92%) WAN
4 120 (9.60%) VPN
5 117 (9.36%) DNS
6 113 (9.04%) DHCP
7 56 (4.48%) Firewall
8 55 (4.40%) VoIP
9 40 (3.20%) Wireless
10 34 (2.72%) IP Telephony
11 24 (1.92%) Internet
11 24 (1.92%) PBX
12 20 (1.60%) Network Security
13 16 (1.28%) Wi-Fi
14 14 (1.12%) ADSL
15 11 (0.88%) 3G
16 10 (0.80%) Cisco IOS
17 8 (0.64%) Cisco IPT
18 7 (0.56%) SAN
18 7 (0.56%) LDAP
Database & Business Intelligence
1 22 (1.76%) SQL Server
2 9 (0.72%) SQL Server 2005
3 7 (0.56%) SQL Server 2008
4 6 (0.48%) MySQL
5 4 (0.32%) FileMaker
6 2 (0.16%) SQL Server 2012
6 2 (0.16%) SAP BW
7 1 (0.080%) Big Data
7 1 (0.080%) SQL Server Reporting Services
7 1 (0.080%) SQL Server 2000
7 1 (0.080%) RDBMS
7 1 (0.080%) Relational Database
Development Applications
1 5 (0.40%) Visual Studio
2 3 (0.24%) Ant
3 2 (0.16%) JIRA
4 1 (0.080%) Oracle APEX
4 1 (0.080%) MSI
General
1 318 (25.44%) Finance
2 112 (8.96%) Banking
3 61 (4.88%) Law
4 53 (4.24%) Legal
5 52 (4.16%) Investment Banking
6 43 (3.44%) Telecoms
7 40 (3.20%) Front Office
8 38 (3.04%) Retail
9 29 (2.32%) Financial Institution
10 28 (2.24%) Back Office
11 19 (1.52%) Advertising
12 14 (1.12%) Marketing
13 11 (0.88%) Electronics
14 10 (0.80%) Military
15 6 (0.48%) Manufacturing
16 5 (0.40%) French Language
16 5 (0.40%) Publishing
17 3 (0.24%) German Language
17 3 (0.24%) Games
18 2 (0.16%) Multimedia
Libraries, Frameworks & Software Standards
1 11 (0.88%) Application Packaging
2 6 (0.48%) HTML
3 5 (0.40%) .NET
4 2 (0.16%) XHTML
4 2 (0.16%) ASP.NET
4 2 (0.16%) CSS
4 2 (0.16%) XMPP
5 1 (0.080%) LINQ
5 1 (0.080%) LAMP
5 1 (0.080%) Web Services
5 1 (0.080%) COM
5 1 (0.080%) Flash
Miscellaneous
1 278 (22.24%) Blackberry
2 67 (5.36%) iPhone
3 53 (4.24%) Video Conferencing
4 50 (4.00%) Analytical Skills
5 43 (3.44%) Hedge funds
6 39 (3.12%) Computer Science
7 35 (2.80%) Fat Client
7 35 (2.80%) Thin Client
8 34 (2.72%) iPad
9 30 (2.40%) Smartphone
10 20 (1.60%) CMDB
11 18 (1.44%) Management Information System
12 17 (1.36%) PDA
13 15 (1.20%) AS400
14 13 (1.04%) iSeries
15 12 (0.96%) Mobile Computing
15 12 (0.96%) User Experience
16 9 (0.72%) Client/Server
17 8 (0.64%) Equities
17 8 (0.64%) Replication
Operating Systems
1 1028 (82.24%) Windows
2 613 (49.04%) Windows 7
3 302 (24.16%) Windows XP
4 182 (14.56%) Windows Server 2008
5 177 (14.16%) Windows 8
6 148 (11.84%) Windows Server 2003
7 89 (7.12%) Android
8 78 (6.24%) Windows Server 2012
9 73 (5.84%) Mac OS X
10 59 (4.72%) Linux
11 55 (4.40%) Apple iOS
12 51 (4.08%) Windows Vista
13 34 (2.72%) Windows 2000
14 32 (2.56%) UNIX
15 19 (1.52%) Windows Mobile
16 17 (1.36%) Mac OS
17 14 (1.12%) Solaris
18 12 (0.96%) AIX
19 9 (0.72%) Windows Phone
20 5 (0.40%) Mac OS X Server
Processes & Methodologies
1 436 (34.88%) ITIL
2 84 (6.72%) Service Delivery
3 62 (4.96%) Service Management
4 48 (3.84%) Asset Management
5 46 (3.68%) Incident Management
6 37 (2.96%) Time Management
7 26 (2.08%) Document Management
7 26 (2.08%) Business Continuity
7 26 (2.08%) Change Management
8 25 (2.00%) Problem Management
8 25 (2.00%) Software Deployment
9 20 (1.60%) Line Management
10 19 (1.52%) Migration
11 18 (1.44%) CRM
11 18 (1.44%) Mobile Device Management
12 17 (1.36%) Business Continuity Management
12 17 (1.36%) ITSM
13 16 (1.28%) Disaster Recovery
13 16 (1.28%) Project Management
14 15 (1.20%) Coaching
Programming Languages
1 53 (4.24%) SQL
2 47 (3.76%) PowerShell
3 6 (0.48%) Perl
3 6 (0.48%) VBScript
3 6 (0.48%) VB
3 6 (0.48%) Java
4 5 (0.40%) MATLAB
4 5 (0.40%) PHP
4 5 (0.40%) Python
5 4 (0.32%) C
5 4 (0.32%) AppleScript
6 2 (0.16%) C#
6 2 (0.16%) VBA
6 2 (0.16%) Bash Shell
7 1 (0.080%) JavaScript
7 1 (0.080%) PL/SQL
Qualifications
1 233 (18.64%) Microsoft Certification
2 127 (10.16%) MCP
3 109 (8.72%) MCSE
4 100 (8.00%) Degree
5 63 (5.04%) MCITP
6 49 (3.92%) MCDST
7 46 (3.68%) A+ Certification
8 43 (3.44%) Security Cleared
9 38 (3.04%) ITIL Certification
10 32 (2.56%) SC Cleared
11 31 (2.48%) MCSA
12 26 (2.08%) Cisco Certification
13 25 (2.00%) CCNA
14 14 (1.12%) MCTS
15 12 (0.96%) ITIL Foundation Certificate
16 8 (0.64%) MOS
17 5 (0.40%) ACTC
17 5 (0.40%) PMI Certification
18 4 (0.32%) Citrix Certification
18 4 (0.32%) ACSA
Quality Assurance & Compliance
1 143 (11.44%) SLA
2 6 (0.48%) Sarbanes-Oxley
2 6 (0.48%) ISO/IEC 27001
3 1 (0.080%) ISO 9001
System Software
1 756 (60.48%) Active Directory
2 104 (8.32%) VMware Infrastructure
3 73 (5.84%) XenApp
4 43 (3.44%) Hyper-V
5 18 (1.44%) vSphere
6 16 (1.28%) XenDesktop
7 14 (1.12%) Xen
8 10 (0.80%) Microsoft App-V
9 8 (0.64%) Terminal Services
10 6 (0.48%) VMware ESX
11 5 (0.40%) Microsoft Virtual Server
12 4 (0.32%) Citrix Presentation Server
13 3 (0.24%) VMware Server
14 2 (0.16%) NFS
15 1 (0.080%) XenServer
15 1 (0.080%) VirtualBox
15 1 (0.080%) Novell eDirectory
15 1 (0.080%) Firmware
15 1 (0.080%) Terminal Server
15 1 (0.080%) MetaFrame
Systems Management
1 157 (12.56%) SCCM
2 27 (2.16%) Backup Exec
2 27 (2.16%) WSUS
3 24 (1.92%) Norton AntiVirus
4 14 (1.12%) Nagios
5 6 (0.48%) ServiceCenter
5 6 (0.48%) McAfee ePO
6 5 (0.40%) Systems Management Server (SMS)
7 4 (0.32%) Casper Suite
8 3 (0.24%) SCOM
9 2 (0.16%) AppDNA
9 2 (0.16%) Symantec Enterprise Vault
9 2 (0.16%) NetBackup
9 2 (0.16%) DameWare
9 2 (0.16%) MAILsweeper
9 2 (0.16%) ZENworks
10 1 (0.080%) Sysprep
10 1 (0.080%) Cisco CUCM
10 1 (0.080%) ARCserve
10 1 (0.080%) Tivoli
Vendors
1 592 (47.36%) Microsoft
2 267 (21.36%) Citrix
3 166 (13.28%) VMware
4 150 (12.00%) Cisco
5 148 (11.84%) Apple
6 86 (6.88%) Bloomberg
7 84 (6.72%) Reuters
8 76 (6.08%) HP
9 72 (5.76%) Avaya
10 40 (3.20%) Dell
11 38 (3.04%) Symantec
12 31 (2.48%) ServiceNow
13 26 (2.08%) Lotus
14 24 (1.92%) Remedy
15 23 (1.84%) LANDesk
16 20 (1.60%) Wyse
17 19 (1.52%) Adobe
18 18 (1.44%) Mitel
19 15 (1.20%) McAfee
19 15 (1.20%) Oracle
London
Joseph Harry Ltd
Salary: £45000 - £60000 per annum + Bonus + 10% Pension
Posted: 15 hours ago
Hampshire
Redrock Consulting Ltd
Salary: £30000 - £37000 per annum + Car Allowance
Posted: 2 days ago
South West London
PAW Associates
Salary: Unspecified Market Rate + Benefits + Exceptional Bonus
Posted: 2 days ago
Worcester, Worcestershire
Greywood Associates Limited
Salary: £20000 - £28000 per annum + Benefits
Posted: 2 days ago
East Midlands
EMBS- People Transfer
Salary: 25-30k (Dependent on experience) + Benefits + Overtime (if required)
Posted: 2 days ago
West London
CPS Group UK
Salary: £23000 - £25000 per annum + Excellent Benefits Package
Posted: 2 days ago
City, London
Senitor Associates
Salary: £24000 - £30000 per annum + Training
Posted: 3 days ago
Chelmsford, Essex
Clearwater People Solutions
Salary: £18000 - £22000 Per Annum
Posted: 3 days ago
London
Information Technology Services
Salary: £30k - 35k per year
Posted: 4 days ago
West London
Kelway Ltd
Salary: £23,000 per annum
Posted: 4 days ago
London
Ashdown IT
Salary: £25000 per annum + 24 days annual leave
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £28000 per annum + Bonus + Benefits
Posted: 4 days ago
Bedfordshire
Cooper Lomaz Recruitment Ltd
Salary: £20k - 35k per year
Posted: 5 days ago
Leeds, West Yorkshire
Hotfoot Recruitment
Salary: £20,000 per annum c£20,000 + 10% Bonus + Bens
Posted: 5 days ago
South West London
Araya Partners Ltd
Salary: From £40,000 to £55,000 per annum Salary is approx 40-55k base + bonus
Posted: 5 days ago
Liverpool, Merseyside
RecruitmentRevolution.com Limited
Salary: From £17,000 to £21,000 per annum
Posted: 5 days ago
Slough, Berkshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum Bonus + Package
Posted: 6 days ago
Hertfordshire
Ashdown IT
Salary: £30000 - £35000 per annum
Posted: 6 days ago
Teddington, Middlesex
Think IT Recruitment
Salary: £20000 - £25000 per annum + Benefits
Posted: 6 days ago
London
Information Technology Services
Salary: £25k - 31k per year + Great benefits
Posted: 6 days ago