The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Desktop Support
Rank 420 433 487
Rank change year-on-year
+13 +54
Permanent jobs requiring a Desktop Support 593 594 431
As % of all permanent IT jobs located in England 0.58% 0.54% 0.42%
As % of the Job Titles category 0.61% 0.57% 0.45%
Number of salaries quoted 523 508 367
Average salary £27,500 £29,000 £29,000
Average salary % change year-on-year
-5.17% -
90% offered a salary of more than £22,500 £22,500 £20,000
10% offered a salary of more than £40,000 £45,000 £40,000
UK excluding London average salary £26,500 £25,000 £25,000
% change year-on-year
+6.00% -
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96625 103520 96055
As % of all permanent IT jobs located in England 94.34% 94.49% 94.30%
Number of salaries quoted 80799 85380 80363
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,750 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the England region.

Desktop Support Salary Trend in England

Desktop Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Desktop Support across the England region over the 3 months to 29 July 2015.

Desktop Support Salary Histogram in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the England region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +4 308 £31,500 -1.56% 33
South East +26 151 £26,500 +6.00% 11
West Midlands +13 41 £26,500 -1.85% 1
East of England +1 34 £26,000 -15.44% 6
North West +15 23 £24,500 -11.23% 10
South West -16 20 £22,500 -9.18% 5
Yorkshire -2 10 £24,690 +12.22% 1
East Midlands -5 6 £23,000 -7.07% 1
North East -12 2 £23,250 +22.36%
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 29 July 2015, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 1041 (82.49%) Windows
2 729 (57.77%) Active Directory
3 662 (52.46%) Microsoft
4 657 (52.06%) Windows 7
5 468 (37.08%) MS Office
6 370 (29.32%) ITIL
7 369 (29.24%) MS Excel
8 300 (23.77%) Finance
9 259 (20.52%) Blackberry
10 255 (20.21%) Microsoft Certification
11 238 (18.86%) Citrix
12 237 (18.78%) Windows XP
13 233 (18.46%) MS Exchange
14 210 (16.64%) Windows Server 2008
14 210 (16.64%) Windows 8
15 185 (14.66%) SCCM
16 179 (14.18%) MCP
17 174 (13.79%) VMware
18 166 (13.15%) MCSE
19 156 (12.36%) TCP/IP
20 155 (12.28%) DNS
20 155 (12.28%) DHCP
21 147 (11.65%) Windows Server 2003
22 140 (11.09%) LAN
23 132 (10.46%) WAN
23 132 (10.46%) Analytical Skills
24 128 (10.14%) SLA
25 122 (9.67%) VPN
26 118 (9.35%) Apple
27 115 (9.11%) Windows Server 2012

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 29 July 2015, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 233 (18.46%) MS Exchange
2 89 (7.05%) Exchange Server 2010
3 76 (6.02%) Blackberry Enterprise Server
4 59 (4.68%) SharePoint
5 42 (3.33%) Lync
6 40 (3.17%) Exchange Server 2007
7 28 (2.22%) Exchange Server 2013
8 26 (2.06%) IBM Notes
9 23 (1.82%) Exchange Server 2003
10 16 (1.27%) WorkSite
11 10 (0.79%) IIS
12 5 (0.40%) Apache
12 5 (0.40%) SharePoint 2010
13 3 (0.24%) SharePoint 2013
14 2 (0.16%) WordPress
14 2 (0.16%) Confluence
14 2 (0.16%) CMS
15 1 (0.079%) LiveLink
15 1 (0.079%) GroupWise
15 1 (0.079%) Joomla!
Applications
1 468 (37.08%) MS Office
2 369 (29.24%) MS Excel
3 32 (2.54%) MS PowerPoint
4 11 (0.87%) Adobe Creative Suite
5 7 (0.55%) MS Visio
6 4 (0.32%) Acrobat
6 4 (0.32%) AutoCAD
7 3 (0.24%) MS Project
7 3 (0.24%) Spreadsheet
8 2 (0.16%) Revit
8 2 (0.16%) SketchUp
9 1 (0.079%) Final Cut Pro
9 1 (0.079%) Photoshop
9 1 (0.079%) S-PLUS
9 1 (0.079%) Adobe Illustrator
9 1 (0.079%) InDesign
Business Applications
1 8 (0.63%) Dynamics CRM
2 2 (0.16%) Dynamics NAV
2 2 (0.16%) HiPortfolio
2 2 (0.16%) Academy Housing
2 2 (0.16%) arcHouse
2 2 (0.16%) Orchard Housing
2 2 (0.16%) Aareon QL
2 2 (0.16%) OPENHousing
2 2 (0.16%) MIS ActiveH
2 2 (0.16%) Northgate Housing
3 1 (0.079%) assyst
3 1 (0.079%) Oracle Applications
3 1 (0.079%) SAP Oil and Gas
3 1 (0.079%) ResourceLink
Cloud Services
1 54 (4.28%) Office 365
2 15 (1.19%) Google Apps
3 7 (0.55%) Amazon AWS
4 6 (0.48%) Microsoft Azure
5 4 (0.32%) SaaS
6 2 (0.16%) Cloud Computing
7 1 (0.079%) PaaS
7 1 (0.079%) IaaS
7 1 (0.079%) Google Drive
7 1 (0.079%) Mimecast
Communications & Networking
1 156 (12.36%) TCP/IP
2 155 (12.28%) DNS
2 155 (12.28%) DHCP
3 140 (11.09%) LAN
4 132 (10.46%) WAN
5 122 (9.67%) VPN
6 66 (5.23%) Wireless
6 66 (5.23%) Firewall
7 50 (3.96%) VoIP
8 37 (2.93%) Internet
9 28 (2.22%) Wi-Fi
10 19 (1.51%) IP Telephony
11 18 (1.43%) Ethernet
12 17 (1.35%) Network Security
13 16 (1.27%) Intranet
14 15 (1.19%) Cisco IOS
15 14 (1.11%) NAS
16 13 (1.03%) VLAN
17 11 (0.87%) WLAN
17 11 (0.87%) ADSL
Database & Business Intelligence
1 45 (3.57%) SQL Server
2 7 (0.55%) SQL Server 2005
3 6 (0.48%) SQL Server 2008
3 6 (0.48%) MySQL
4 3 (0.24%) Relational Database
4 3 (0.24%) RDBMS
5 2 (0.16%) DB2
5 2 (0.16%) DTS
5 2 (0.16%) SQL Server Integration Services
5 2 (0.16%) SQL Server 2012
6 1 (0.079%) Oracle Database
6 1 (0.079%) NoSQL
6 1 (0.079%) BusinessObjects
6 1 (0.079%) PostgreSQL
Development Applications
1 18 (1.43%) JIRA
2 3 (0.24%) Ant
2 3 (0.24%) Visual Studio
3 1 (0.079%) MSI
3 1 (0.079%) AdminStudio
General
1 300 (23.77%) Finance
2 109 (8.64%) Banking
3 68 (5.39%) Law
4 59 (4.68%) Financial Institution
4 59 (4.68%) Front Office
5 58 (4.60%) Legal
6 56 (4.44%) Investment Banking
7 36 (2.85%) Retail
8 34 (2.69%) Telecoms
9 31 (2.46%) Back Office
10 20 (1.58%) Marketing
11 16 (1.27%) Games
12 14 (1.11%) Advertising
13 10 (0.79%) Mandarin Language
14 9 (0.71%) Manufacturing
15 3 (0.24%) Publishing
15 3 (0.24%) Electronics
15 3 (0.24%) French Language
16 1 (0.079%) German Language
16 1 (0.079%) Japanese Language
Libraries, Frameworks & Software Standards
1 14 (1.11%) COM
2 9 (0.71%) Application Packaging
3 7 (0.55%) HTML
4 6 (0.48%) .NET
4 6 (0.48%) CSS
5 5 (0.40%) ASP.NET
5 5 (0.40%) LINQ
6 4 (0.32%) jQuery
6 4 (0.32%) Software Packaging
6 4 (0.32%) Ajax
6 4 (0.32%) XML
6 4 (0.32%) Classic ASP
7 3 (0.24%) WSH
8 2 (0.16%) Web Services
8 2 (0.16%) FIX Protocol
9 1 (0.079%) SAP Basis
Miscellaneous
1 259 (20.52%) Blackberry
2 132 (10.46%) Analytical Skills
3 66 (5.23%) Video Conferencing
4 57 (4.52%) Hedge funds
5 54 (4.28%) iPhone
6 36 (2.85%) Computer Science
7 32 (2.54%) iPad
8 23 (1.82%) Mathematics
9 18 (1.43%) Fat Client
9 18 (1.43%) Thin Client
9 18 (1.43%) Data Centre
10 16 (1.27%) Management Information System
11 13 (1.03%) BYOD
12 12 (0.95%) Replication
13 10 (0.79%) PDA
13 10 (0.79%) User Experience
14 8 (0.63%) Mobile App
15 7 (0.55%) Enterprise Software
16 6 (0.48%) Derivative
16 6 (0.48%) Online Games
Operating Systems
1 1041 (82.49%) Windows
2 657 (52.06%) Windows 7
3 237 (18.78%) Windows XP
4 210 (16.64%) Windows Server 2008
4 210 (16.64%) Windows 8
5 147 (11.65%) Windows Server 2003
6 115 (9.11%) Windows Server 2012
7 87 (6.89%) Linux
8 79 (6.26%) Android
9 78 (6.18%) Mac OS X
10 55 (4.36%) Apple iOS
11 52 (4.12%) Windows Vista
12 40 (3.17%) UNIX
13 27 (2.14%) Mac OS
14 12 (0.95%) Windows 2000
14 12 (0.95%) Windows 2000 Server
15 8 (0.63%) CentOS
16 7 (0.55%) Windows Phone
17 6 (0.48%) Windows NT
18 5 (0.40%) Red Hat Enterprise Linux
Processes & Methodologies
1 370 (29.32%) ITIL
2 111 (8.80%) Service Delivery
3 72 (5.71%) Service Management
4 61 (4.83%) Incident Management
5 50 (3.96%) Asset Management
6 46 (3.65%) Business Continuity
6 46 (3.65%) Time Management
7 38 (3.01%) Business Continuity Management
8 36 (2.85%) Problem Management
9 33 (2.61%) Project Management
10 30 (2.38%) Software Deployment
11 26 (2.06%) Investment Management
12 25 (1.98%) Line Management
12 25 (1.98%) Mentoring
13 22 (1.74%) Change Management
14 20 (1.58%) ITIL V3
15 19 (1.51%) Project Planning
15 19 (1.51%) Continuous Improvement
16 18 (1.43%) Disaster Recovery
17 17 (1.35%) CRM
Programming Languages
1 79 (6.26%) SQL
2 42 (3.33%) PowerShell
3 15 (1.19%) VB
4 14 (1.11%) C
5 6 (0.48%) JavaScript
6 5 (0.40%) C#
6 5 (0.40%) VBScript
7 3 (0.24%) Bash Shell
7 3 (0.24%) Perl
8 2 (0.16%) Java
9 1 (0.079%) VB.NET
9 1 (0.079%) VBA
9 1 (0.079%) Python
Qualifications
1 255 (20.21%) Microsoft Certification
2 179 (14.18%) MCP
3 166 (13.15%) MCSE
4 98 (7.77%) Degree
5 63 (4.99%) MCITP
6 58 (4.60%) MCSA
7 44 (3.49%) CCNA
7 44 (3.49%) Cisco Certification
8 43 (3.41%) A+ Certification
9 35 (2.77%) ITIL Certification
10 24 (1.90%) MCDST
11 21 (1.66%) MCTS
12 14 (1.11%) Security Cleared
13 9 (0.71%) ITIL Foundation Certificate
13 9 (0.71%) MOS
14 8 (0.63%) CCNP
14 8 (0.63%) SC Cleared
15 4 (0.32%) Network+ Certification
15 4 (0.32%) ACSP
15 4 (0.32%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 128 (10.14%) SLA
2 5 (0.40%) ISO/IEC 27001
3 1 (0.079%) COBIT
3 1 (0.079%) QA
3 1 (0.079%) 21 CFR Part 11
System Software
1 729 (57.77%) Active Directory
2 99 (7.84%) VMware Infrastructure
3 84 (6.66%) XenApp
4 50 (3.96%) Hyper-V
5 37 (2.93%) XenDesktop
6 35 (2.77%) Citrix Presentation Server
7 18 (1.43%) vSphere
8 10 (0.79%) Terminal Server
8 10 (0.79%) Xen
9 8 (0.63%) VMware Workstation
9 8 (0.63%) Terminal Services
9 8 (0.63%) VMware ESXi
10 6 (0.48%) Microsoft App-V
11 3 (0.24%) VMware ESX
11 3 (0.24%) VMware Server
12 2 (0.16%) vCloud
12 2 (0.16%) Microsoft Virtual Server
13 1 (0.079%) Firmware
13 1 (0.079%) BitLocker
13 1 (0.079%) qmail
Systems Management
1 185 (14.66%) SCCM
2 16 (1.27%) DameWare
3 15 (1.19%) Norton AntiVirus
4 14 (1.11%) WSUS
4 14 (1.11%) McAfee ePO
5 9 (0.71%) Nagios
6 6 (0.48%) SCOM
6 6 (0.48%) Sysprep
6 6 (0.48%) AirWatch
7 5 (0.40%) Casper Suite
7 5 (0.40%) NetBackup
7 5 (0.40%) Backup Exec
8 4 (0.32%) MAILsweeper
8 4 (0.32%) Symantec Endpoint Protection
9 3 (0.24%) Systems Management Server (SMS)
10 2 (0.16%) HP Data Protector
11 1 (0.079%) ARCserve
Vendors
1 662 (52.46%) Microsoft
2 238 (18.86%) Citrix
3 174 (13.79%) VMware
4 118 (9.35%) Apple
5 92 (7.29%) Cisco
6 86 (6.81%) HP
7 78 (6.18%) Bloomberg
8 67 (5.31%) ServiceNow
9 60 (4.75%) Reuters
10 51 (4.04%) Avaya
11 40 (3.17%) Dell
12 34 (2.69%) Remedy
13 33 (2.61%) Symantec
14 29 (2.30%) McAfee
15 26 (2.06%) Lotus
16 25 (1.98%) Adobe
17 23 (1.82%) Altiris
18 17 (1.35%) Wyse
19 16 (1.27%) AppSense
19 16 (1.27%) Atlassian
City, London
Global Technology Solutions Ltd
Salary: £25000 per annum
Posted: 8 hours ago
Tunbridge Wells, Kent
Evolution Recruitment Solutions
Salary: Between 20000 and 25000 plus bens
Posted: 9 hours ago
Bristol, Avon
Polar Recruitment
Salary: £20000 - £23000 per annum + benefits
Posted: 17 hours ago
Redhill, Surrey
Proactive Appointments
Salary: From £25,000 to £28,000 per annum
Posted: 17 hours ago
City, London
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: Yesterday
South West London
Parallel Consulting
Salary: £27000 - £30000 per annum + excellent benefits
Posted: Yesterday
Basingstoke, Hampshire
NES IT
Salary: Good salary
Posted: Yesterday
City, London
Polar Recruitment
Salary: £28000 - £32000 per annum + benefits
Posted: Yesterday
City, London
Polar Recruitment
Salary: £32000 - £42000 per annum + benefits
Posted: Yesterday
South East London
Arrows Group
Salary: £18000 - £25000 per annum + benefits, certifications, perks!
Posted: Yesterday
Southport, Merseyside
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Watford, Hertfordshire
Bluetownonline
Posted: 2 days ago
Banbury, Oxfordshire
Polar Recruitment
Salary: £20000 - £23000 per annum + benefits
Posted: 2 days ago
London
Premier IT
Salary: £25,000 - £30,000 per annum
Posted: 2 days ago
East London
Allied Worldwide
Salary: Benefits
Posted: 2 days ago
City, London
Kelway Ltd
Salary: Up to £26,000 per annum
Posted: 2 days ago
Slough, Berkshire
Kelway Ltd
Salary: Up to £26,000 per annum
Posted: 2 days ago
London
Marcus Donald People
Salary: £25000 - £30000 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £26k - 32k per year + Great benefits
Posted: 2 days ago
London
Information Technology Services
Salary: £28k - 32k per year + Excellent Benefits
Posted: 2 days ago