Desktop Support Jobs in England

Desktop Support
UK > England

The median Desktop Support salary in England is £32,500 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 556 524 692
Rank change year-on-year -32 +168 -49
Permanent jobs requiring a Desktop Support 287 486 505
As % of all permanent jobs advertised in England 0.34% 0.52% 0.38%
As % of the Job Titles category 0.36% 0.57% 0.40%
Number of salaries quoted 248 406 424
10th Percentile £25,760 £24,000 £25,000
25th Percentile £28,000 £26,250 £27,688
Median annual salary (50th Percentile) £32,500 £32,000 £33,500
Median % change year-on-year +1.56% -4.48% +3.08%
75th Percentile £42,250 £38,000 £43,563
90th Percentile £53,400 £47,500 £55,000
UK median annual salary £32,500 £32,000 £33,000
% change year-on-year +1.56% -3.03% +1.54%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,360 84,735 126,842
% of permanent jobs with a recognized job title 94.46% 91.51% 96.10%
Number of salaries quoted 60,202 53,671 75,665
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,160 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,567 £60,000
Median % change year-on-year -11.67% +0.95% +9.09%
75th Percentile £72,000 £82,500 £80,000
90th Percentile £91,225 £100,000 £97,500
UK median annual salary £52,750 £60,000 £60,000
% change year-on-year -12.08% - +9.09%

Desktop Support
Job Vacancy Trend in England

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support in England

Desktop Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support in England.

Salary trend for Desktop Support in England

Desktop Support
Salary Histogram in England

Salary distribution for jobs citing Desktop Support in England over the 6 months to 29 April 2024.

Salary histogram for Desktop Support in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the England region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +40 119 £41,500 +9.21% 36
South East -31 51 £30,000 +2.04% 4
South West -37 40 £29,440 +7.05% 5
North of England +3 30 £28,000 +8.36% 4
Midlands +21 28 £29,500 +6.31% 4
North West -14 22 £27,000 +4.49% 2
East of England -8 19 £24,240 -21.17% 5
East Midlands -6 17 £31,000 +3.33% 3
West Midlands +30 11 £27,000 +1.89% 1
Yorkshire +87 8 £32,500 +25.00%
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 29 April 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support in the job title.

1 202 (70.38%) Windows
2 185 (64.46%) Microsoft
3 173 (60.28%) Active Directory
4 133 (46.34%) Microsoft 365
5 118 (41.11%) Microsoft Office
6 105 (36.59%) Social Skills
7 88 (30.66%) Windows 10
8 77 (26.83%) Finance
9 70 (24.39%) Customer Service
10 67 (23.34%) Problem-Solving
11 66 (23.00%) ITIL
12 62 (21.60%) Microsoft Exchange
13 56 (19.51%) SCCM
14 55 (19.16%) Azure
15 49 (17.07%) Microsoft Intune
15 49 (17.07%) Degree
16 47 (16.38%) Security Cleared
17 44 (15.33%) Driving Licence
18 39 (13.59%) Entra ID
19 36 (12.54%) DNS
20 34 (11.85%) Asset Management
20 34 (11.85%) Smartphone
21 31 (10.80%) Mac OS
21 31 (10.80%) ServiceNow
21 31 (10.80%) Windows 7
21 31 (10.80%) Microsoft Certification
22 29 (10.10%) Break/Fix
22 29 (10.10%) Organisational Skills
22 29 (10.10%) SLA
23 28 (9.76%) Onboarding

Desktop Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 62 (21.60%) Microsoft Exchange
2 13 (4.53%) SharePoint
3 6 (2.09%) Skype for Business
4 2 (0.70%) Exchange Server 2010
5 1 (0.35%) CMS
Applications
1 118 (41.11%) Microsoft Office
2 18 (6.27%) Microsoft Excel
3 16 (5.57%) Microsoft PowerPoint
Business Applications
1 4 (1.39%) Eikon
Cloud Services
1 133 (46.34%) Microsoft 365
2 55 (19.16%) Azure
3 39 (13.59%) Entra ID
4 18 (6.27%) OneDrive
5 10 (3.48%) Mimecast
6 7 (2.44%) WhatsApp
7 4 (1.39%) AWS
8 2 (0.70%) Slack
9 1 (0.35%) GCP
9 1 (0.35%) PaaS
9 1 (0.35%) SaaS
Communications & Networking
1 36 (12.54%) DNS
2 23 (8.01%) Network Security
3 21 (7.32%) LAN
4 19 (6.62%) Remote Desktop
5 15 (5.23%) Wi-Fi
6 13 (4.53%) DHCP
6 13 (4.53%) TCP/IP
7 10 (3.48%) Skype
8 9 (3.14%) Firewall
9 8 (2.79%) VPN
10 7 (2.44%) WAN
11 6 (2.09%) Cisco IOS
12 5 (1.74%) VoIP
13 4 (1.39%) Internet
14 3 (1.05%) Telepresence
14 3 (1.05%) WebEx
15 2 (0.70%) Wireless
16 1 (0.35%) Intranet
16 1 (0.35%) SAN
16 1 (0.35%) Structured Cabling
Database & Business Intelligence
1 2 (0.70%) MongoDB
Development Applications
1 1 (0.35%) JIRA
1 1 (0.35%) MSI
General
1 105 (36.59%) Social Skills
2 77 (26.83%) Finance
3 29 (10.10%) Organisational Skills
4 17 (5.92%) Banking
5 14 (4.88%) Legal
6 13 (4.53%) Inclusion and Diversity
7 12 (4.18%) Analytical Skills
7 12 (4.18%) Automotive
8 11 (3.83%) Law
8 11 (3.83%) Retail
9 6 (2.09%) Telecoms
10 4 (1.39%) Front Office
11 3 (1.05%) Multimedia
11 3 (1.05%) Pharmaceutical
12 2 (0.70%) Aerospace
12 2 (0.70%) Billing
12 2 (0.70%) Financial Institution
12 2 (0.70%) Games
12 2 (0.70%) Local Government
12 2 (0.70%) Manufacturing
Miscellaneous
1 44 (15.33%) Driving Licence
2 34 (11.85%) Smartphone
3 28 (9.76%) Onboarding
4 20 (6.97%) Video Conferencing
5 19 (6.62%) iPhone
6 11 (3.83%) Blackberry
7 8 (2.79%) iPad
8 7 (2.44%) BYOD
9 6 (2.09%) Self-Motivation
10 4 (1.39%) Management Information System
11 3 (1.05%) Hedge funds
11 3 (1.05%) Mobile App
11 3 (1.05%) Team-Oriented Environment
12 2 (0.70%) Data Centre
12 2 (0.70%) Fat Client
12 2 (0.70%) Thin Client
13 1 (0.35%) CMDB
13 1 (0.35%) EPoS
13 1 (0.35%) Virtual Team
Operating Systems
1 202 (70.38%) Windows
2 88 (30.66%) Windows 10
3 31 (10.80%) Mac OS
3 31 (10.80%) Windows 7
4 22 (7.67%) Android
5 16 (5.57%) Windows Server
6 9 (3.14%) Apple iOS
7 6 (2.09%) Mac OS X
8 5 (1.74%) Windows Server 2008
9 4 (1.39%) Windows XP
10 1 (0.35%) Linux
10 1 (0.35%) Windows NT
10 1 (0.35%) Windows Server 2012
Processes & Methodologies
1 70 (24.39%) Customer Service
2 67 (23.34%) Problem-Solving
3 66 (23.00%) ITIL
4 34 (11.85%) Asset Management
5 29 (10.10%) Break/Fix
6 25 (8.71%) Computer Science
6 25 (8.71%) ITSM
7 24 (8.36%) Service Delivery
8 20 (6.97%) Software Deployment
9 16 (5.57%) Ticket Management
10 14 (4.88%) Mobile Device Management
10 14 (4.88%) Service Management
10 14 (4.88%) Time Management
11 13 (4.53%) Proactive Maintenance
12 11 (3.83%) Customer Requirements
12 11 (3.83%) Software Testing
13 10 (3.48%) Incident Management
13 10 (3.48%) Stakeholder Management
14 9 (3.14%) Continuous Improvement
15 7 (2.44%) Root Cause Analysis
Programming Languages
1 17 (5.92%) PowerShell
2 3 (1.05%) Python
2 3 (1.05%) SQL
3 2 (0.70%) Bash
Qualifications
1 49 (17.07%) Degree
2 47 (16.38%) Security Cleared
3 31 (10.80%) Microsoft Certification
4 27 (9.41%) A+ Certification
5 24 (8.36%) MCP
6 23 (8.01%) Computer Science Degree
6 23 (8.01%) DBS Check
7 19 (6.62%) DV Cleared
8 16 (5.57%) SC Cleared
9 13 (4.53%) BPSS Clearance
10 12 (4.18%) ITIL Certification
11 5 (1.74%) CCNA
11 5 (1.74%) Cisco Certification
12 4 (1.39%) Master's Degree
12 4 (1.39%) NVQ Level 3
13 3 (1.05%) ITIL Foundation Certificate
13 3 (1.05%) MBA
14 1 (0.35%) AWS Certification
Quality Assurance & Compliance
1 29 (10.10%) SLA
2 13 (4.53%) PCI DSS
3 6 (2.09%) GDPR
4 1 (0.35%) ISO/IEC 27001
System Software
1 173 (60.28%) Active Directory
2 13 (4.53%) KVM
2 13 (4.53%) VMware Infrastructure
3 12 (4.18%) Firmware
4 10 (3.48%) Hyper-V
5 4 (1.39%) Virtual Desktop
5 4 (1.39%) vSphere
6 2 (0.70%) Terminal Services
6 2 (0.70%) XenApp
7 1 (0.35%) VMware ESXi
7 1 (0.35%) XenDesktop
Systems Management
1 56 (19.51%) SCCM
2 49 (17.07%) Microsoft Intune
3 2 (0.70%) Cisco CUCM
3 2 (0.70%) Jamf Pro
3 2 (0.70%) McAfee ePO
3 2 (0.70%) Single Sign-On
4 1 (0.35%) AirWatch
4 1 (0.35%) Backup Exec
4 1 (0.35%) NetBackup
4 1 (0.35%) Norton AntiVirus
4 1 (0.35%) Symantec Enterprise Vault
4 1 (0.35%) vCenter Server
4 1 (0.35%) WSUS
Vendors
1 185 (64.46%) Microsoft
2 31 (10.80%) ServiceNow
3 24 (8.36%) Dell
4 16 (5.57%) Cisco
4 16 (5.57%) VMware
5 15 (5.23%) Apple
6 14 (4.88%) Citrix
6 14 (4.88%) HP
7 11 (3.83%) McAfee
8 10 (3.48%) Bloomberg
9 9 (3.14%) MobileIron
10 5 (1.74%) Acronis
10 5 (1.74%) Ivanti
10 5 (1.74%) Sage
11 4 (1.39%) Samsung
12 3 (1.05%) iManage
12 3 (1.05%) Polycom
13 2 (0.70%) Cognizant
13 2 (0.70%) Symantec
13 2 (0.70%) Trayport