The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 26 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Mar 2015
Same period 2014 Same period 2013
Desktop Support
Rank 374 415 452
Rank change year-on-year
+41 +37
Permanent jobs requiring a Desktop Support 707 613 480
As % of all permanent IT jobs located in England 0.70% 0.58% 0.48%
As % of the Job Titles category 0.74% 0.62% 0.50%
Number of salaries quoted 604 522 394
Average salary £28,500 £27,500 £26,500
Average salary % change year-on-year
+3.63% +3.77%
90% offered a salary of more than £21,500 £22,000 £20,500
10% offered a salary of more than £45,000 £45,000 £37,500
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
95518 99384 95316
As % of all permanent IT jobs located in England 94.83% 94.55% 94.83%
Number of salaries quoted 78999 81114 80558
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,750
10% offered a salary of more than £70,000 £65,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the England region.

Desktop Support Salary Trend in England

Desktop Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Desktop Support across the England region over the 3 months to 26 March 2015.

Desktop Support Salary Histogram in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the England region over the 3 months to 26 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +86 446 £32,000 +3.22% 31
South East -17 91 £25,750 +7.29% 8
East of England +7 35 £26,980 +5.80% 6
South West -14 31 £21,500 -6.42% 6
West Midlands -3 30 £22,000 -8.33% 4
North West -16 30 £22,250 -7.29% 9
Yorkshire +9 27 £20,000 -20.00%
East Midlands +31 21 £25,000 +13.63% 3
North East -13 1 £37,500 +70.45%
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 26 March 2015, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 1105 (83.59%) Windows
2 833 (63.01%) Active Directory
3 701 (53.03%) Microsoft
4 680 (51.44%) Windows 7
5 499 (37.75%) MS Office
6 447 (33.81%) ITIL
7 367 (27.76%) MS Excel
8 361 (27.31%) Finance
9 329 (24.89%) Blackberry
10 291 (22.01%) Windows XP
11 270 (20.42%) Microsoft Certification
12 256 (19.36%) Citrix
13 251 (18.99%) MS Exchange
14 200 (15.13%) Windows 8
15 196 (14.83%) Windows Server 2008
16 191 (14.45%) TCP/IP
17 177 (13.39%) MCP
18 176 (13.31%) LAN
19 170 (12.86%) VMware
20 164 (12.41%) Windows Server 2003
20 164 (12.41%) SCCM
21 160 (12.10%) Apple
22 158 (11.95%) MCSE
23 152 (11.50%) VPN
24 147 (11.12%) SLA
25 143 (10.82%) Cisco
26 136 (10.29%) WAN
26 136 (10.29%) Banking
27 133 (10.06%) DNS
28 132 (9.98%) Blackberry Enterprise Server

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 26 March 2015, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 251 (18.99%) MS Exchange
2 132 (9.98%) Blackberry Enterprise Server
3 100 (7.56%) Exchange Server 2010
4 63 (4.77%) Exchange Server 2007
5 49 (3.71%) SharePoint
6 44 (3.33%) Exchange Server 2013
7 37 (2.80%) Exchange Server 2003
8 27 (2.04%) IBM Notes
9 22 (1.66%) Lync
10 18 (1.36%) WorkSite
11 8 (0.61%) IIS
12 4 (0.30%) LiveLink
13 3 (0.23%) Lotus Domino
14 2 (0.15%) Apache
14 2 (0.15%) WordPress
14 2 (0.15%) SharePoint 2010
15 1 (0.076%) Joomla!
15 1 (0.076%) Drupal
15 1 (0.076%) Umbraco
15 1 (0.076%) GroupWise
Applications
1 499 (37.75%) MS Office
2 367 (27.76%) MS Excel
3 34 (2.57%) MS PowerPoint
4 9 (0.68%) Adobe Creative Suite
5 6 (0.45%) MS Visio
6 5 (0.38%) Acrobat
7 2 (0.15%) AutoCAD
7 2 (0.15%) Revit
7 2 (0.15%) SketchUp
7 2 (0.15%) MS Project
7 2 (0.15%) S-PLUS
8 1 (0.076%) Simulink
Business Applications
1 4 (0.30%) Dynamics CRM
1 4 (0.30%) Eikon
2 2 (0.15%) HiPortfolio
2 2 (0.15%) Front Arena
2 2 (0.15%) SAP Oil and Gas
2 2 (0.15%) assyst
3 1 (0.076%) Oracle Applications
3 1 (0.076%) SAP SD
3 1 (0.076%) Dynamics GP
3 1 (0.076%) SAP BPC
Cloud Services
1 73 (5.52%) Office 365
2 26 (1.97%) Google Apps
3 7 (0.53%) Microsoft Azure
4 1 (0.076%) SaaS
4 1 (0.076%) Cloud Computing
Communications & Networking
1 191 (14.45%) TCP/IP
2 176 (13.31%) LAN
3 152 (11.50%) VPN
4 136 (10.29%) WAN
5 133 (10.06%) DNS
6 112 (8.47%) DHCP
7 59 (4.46%) Firewall
8 49 (3.71%) Wireless
8 49 (3.71%) VoIP
9 34 (2.57%) IP Telephony
10 30 (2.27%) Wi-Fi
11 27 (2.04%) PBX
12 26 (1.97%) Internet
12 26 (1.97%) Network Security
13 17 (1.29%) ADSL
14 12 (0.91%) Cisco IOS
15 9 (0.68%) Structured Cabling
15 9 (0.68%) 3G
16 8 (0.61%) WLAN
16 8 (0.61%) NAS
Database & Business Intelligence
1 34 (2.57%) SQL Server
2 13 (0.98%) SQL Server 2005
3 9 (0.68%) SQL Server 2008
4 2 (0.15%) SQL Server 2012
4 2 (0.15%) DTS
4 2 (0.15%) SQL Server Integration Services
5 1 (0.076%) MySQL
5 1 (0.076%) RDBMS
5 1 (0.076%) SAP BW
5 1 (0.076%) SQL Server Reporting Services
5 1 (0.076%) Oracle Database
5 1 (0.076%) Relational Database
Development Applications
1 8 (0.61%) Visual Studio
2 3 (0.23%) Ant
3 1 (0.076%) MSI
3 1 (0.076%) JIRA
General
1 361 (27.31%) Finance
2 136 (10.29%) Banking
3 82 (6.20%) Investment Banking
4 81 (6.13%) Law
5 66 (4.99%) Legal
6 64 (4.84%) Front Office
7 61 (4.61%) Financial Institution
8 49 (3.71%) Telecoms
9 31 (2.34%) Retail
10 30 (2.27%) Back Office
11 20 (1.51%) Advertising
12 13 (0.98%) Marketing
13 11 (0.83%) Electronics
14 7 (0.53%) Military
15 6 (0.45%) Games
16 5 (0.38%) Publishing
16 5 (0.38%) Manufacturing
17 4 (0.30%) Mandarin Language
17 4 (0.30%) French Language
18 3 (0.23%) Local Government
Libraries, Frameworks & Software Standards
1 11 (0.83%) COM
2 10 (0.76%) HTML
2 10 (0.76%) .NET
3 7 (0.53%) ASP.NET
4 6 (0.45%) LINQ
5 4 (0.30%) jQuery
5 4 (0.30%) Application Packaging
5 4 (0.30%) Classic ASP
5 4 (0.30%) Ajax
5 4 (0.30%) CSS
5 4 (0.30%) XML
6 2 (0.15%) XMPP
6 2 (0.15%) FIX Protocol
7 1 (0.076%) Software Packaging
7 1 (0.076%) Flash
7 1 (0.076%) WSH
7 1 (0.076%) LAMP
Miscellaneous
1 329 (24.89%) Blackberry
2 71 (5.37%) iPhone
3 61 (4.61%) Video Conferencing
4 55 (4.16%) Analytical Skills
5 44 (3.33%) Hedge funds
6 41 (3.10%) Thin Client
6 41 (3.10%) Fat Client
7 35 (2.65%) iPad
8 30 (2.27%) Computer Science
9 22 (1.66%) Smartphone
10 19 (1.44%) CMDB
11 18 (1.36%) PDA
12 17 (1.29%) Management Information System
12 17 (1.29%) User Experience
13 14 (1.06%) Replication
14 9 (0.68%) Equities
14 9 (0.68%) iSeries
14 9 (0.68%) Mobile Computing
15 7 (0.53%) Digital Media
16 6 (0.45%) AS400
Operating Systems
1 1105 (83.59%) Windows
2 680 (51.44%) Windows 7
3 291 (22.01%) Windows XP
4 200 (15.13%) Windows 8
5 196 (14.83%) Windows Server 2008
6 164 (12.41%) Windows Server 2003
7 99 (7.49%) Android
8 89 (6.73%) Windows Server 2012
9 79 (5.98%) Mac OS X
10 69 (5.22%) Linux
11 55 (4.16%) Apple iOS
12 49 (3.71%) UNIX
12 49 (3.71%) Windows Vista
13 27 (2.04%) Windows 2000
13 27 (2.04%) Mac OS
14 15 (1.13%) Solaris
15 12 (0.91%) AIX
16 10 (0.76%) Windows Mobile
17 8 (0.61%) Windows Phone
18 7 (0.53%) CentOS
Processes & Methodologies
1 447 (33.81%) ITIL
2 130 (9.83%) Service Delivery
3 88 (6.66%) Service Management
4 61 (4.61%) Business Continuity
5 54 (4.08%) Incident Management
6 47 (3.56%) Business Continuity Management
7 42 (3.18%) Asset Management
8 33 (2.50%) Time Management
9 30 (2.27%) Line Management
10 29 (2.19%) Document Management
11 28 (2.12%) Problem Management
12 23 (1.74%) Software Deployment
13 22 (1.66%) CRM
14 21 (1.59%) Disaster Recovery
15 20 (1.51%) Migration
16 18 (1.36%) ITIL V3
17 17 (1.29%) Mobile Device Management
18 16 (1.21%) Investment Management
18 16 (1.21%) Process Management
19 14 (1.06%) Change Management
Programming Languages
1 68 (5.14%) SQL
2 39 (2.95%) PowerShell
3 13 (0.98%) VB
4 8 (0.61%) C
5 7 (0.53%) C#
6 6 (0.45%) Perl
7 5 (0.38%) VBScript
7 5 (0.38%) Java
7 5 (0.38%) JavaScript
8 3 (0.23%) VBA
8 3 (0.23%) Bash Shell
9 1 (0.076%) Python
9 1 (0.076%) MATLAB
9 1 (0.076%) PHP
9 1 (0.076%) PL/SQL
Qualifications
1 270 (20.42%) Microsoft Certification
2 177 (13.39%) MCP
3 158 (11.95%) MCSE
4 93 (7.03%) Degree
5 65 (4.92%) MCITP
6 49 (3.71%) MCDST
7 47 (3.56%) MCSA
8 44 (3.33%) A+ Certification
9 34 (2.57%) ITIL Certification
10 33 (2.50%) CCNA
10 33 (2.50%) Cisco Certification
11 31 (2.34%) Security Cleared
12 26 (1.97%) SC Cleared
13 23 (1.74%) MCTS
14 17 (1.29%) ITIL Foundation Certificate
15 7 (0.53%) MOS
16 6 (0.45%) Citrix Certification
17 4 (0.30%) VMware Certified Professional (VCP)
17 4 (0.30%) ACTC
17 4 (0.30%) ACSP
Quality Assurance & Compliance
1 147 (11.12%) SLA
2 3 (0.23%) Sarbanes-Oxley
3 1 (0.076%) ISO/IEC 27001
3 1 (0.076%) COBIT
System Software
1 833 (63.01%) Active Directory
2 108 (8.17%) VMware Infrastructure
3 81 (6.13%) XenApp
4 57 (4.31%) Hyper-V
5 25 (1.89%) XenDesktop
6 18 (1.36%) vSphere
6 18 (1.36%) Xen
7 9 (0.68%) Citrix Presentation Server
8 7 (0.53%) Terminal Services
8 7 (0.53%) Microsoft App-V
9 4 (0.30%) Terminal Server
9 4 (0.30%) VMware Server
10 2 (0.15%) NFS
10 2 (0.15%) VMware ESX
11 1 (0.076%) VMware Workstation
11 1 (0.076%) Microsoft Virtual Server
11 1 (0.076%) Firmware
11 1 (0.076%) VMware ESXi
Systems Management
1 164 (12.41%) SCCM
2 23 (1.74%) WSUS
3 22 (1.66%) Norton AntiVirus
4 21 (1.59%) Nagios
5 14 (1.06%) Backup Exec
5 14 (1.06%) McAfee ePO
6 10 (0.76%) DameWare
7 6 (0.45%) Sysprep
8 5 (0.38%) Systems Management Server (SMS)
9 4 (0.30%) NetBackup
9 4 (0.30%) Casper Suite
10 3 (0.23%) MAILsweeper
11 1 (0.076%) Kibana
11 1 (0.076%) SCOM
Vendors
1 701 (53.03%) Microsoft
2 256 (19.36%) Citrix
3 170 (12.86%) VMware
4 160 (12.10%) Apple
5 143 (10.82%) Cisco
6 80 (6.05%) Reuters
6 80 (6.05%) Bloomberg
7 78 (5.90%) ServiceNow
8 77 (5.82%) HP
9 73 (5.52%) Avaya
10 51 (3.86%) Dell
11 31 (2.34%) Symantec
12 30 (2.27%) McAfee
13 27 (2.04%) Lotus
14 26 (1.97%) Wyse
15 25 (1.89%) Remedy
16 23 (1.74%) Adobe
17 18 (1.36%) Interwoven
17 18 (1.36%) Mitel
17 18 (1.36%) FactSet
City, London
Burns Sheehan
Salary: £32000 - £35000 per annum + Bonus
Posted: 18 hours ago
Hayes, Middlesex
Connectus
Salary: £35000 - £45000 per annum
Posted: 19 hours ago
Central London / West End
Evolution Recruitment Solutions
Salary: Between 25000 and 30000
Posted: Yesterday
Nottingham, Nottinghamshire
PNG Recruitment Solutions
Salary: From £28,000 to £30,000 per annum
Posted: Yesterday
London
Forman Computer Staff
Salary: From £32,000 to £40,000 per annum + Benefits
Posted: Yesterday
Southampton, Hampshire
Robert Walters
Salary: £26000 - £28000 per annum
Posted: Yesterday
Norwich, Norfolk
ReThink Recruitment
Salary: £30000 - £35000.00 per annum + Bonus
Posted: Yesterday
London
Harvey Nash plc
Salary: £30000 - £35000 per annum + excellent bens
Posted: Yesterday
Gloucester, Gloucestershire
Ampersand Consulting
Salary: £21000 per annum + Benefits
Posted: 2 days ago
London
Latcom Ltd
Salary: From £30,000 to £34,000 per annum Benefits
Posted: 2 days ago
Nottingham, Nottinghamshire
Greywood Associates Limited
Salary: £21000 - £23000 per annum + Benefits
Posted: 3 days ago
Central London / West End
Amsys
Salary: From £21,000 to £23,000 per annum
Posted: 3 days ago
London
Talent International
Salary: £30000 - £36000 per annum
Posted: 3 days ago
Witney, Oxfordshire
Corriculo
Salary: Up to £24,000 per annum + Fantastic Benefits & Working Environment
Posted: 3 days ago
Swindon, Wiltshire
Reed Professional Services
Salary: £00000 - £1 per annum + benefits
Posted: 3 days ago
London
Information Technology Services
Salary: £27k - 35k per year
Posted: 3 days ago
Kent
ARC IT Recruitment Ltd
Salary: £30000 Per Annum
Posted: 6 days ago
Oxford, Oxfordshire
IT Connections
Salary: to £40,000 + Bonus
Posted: 6 days ago
Gloucestershire
ReThink Recruitment
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £23,000 to £27,000 per annum
Posted: 6 days ago