The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Desktop Support
Rank 394 460 409
Rank change year-on-year
+66 -51
Permanent jobs requiring a Desktop Support 640 469 576
As % of all permanent IT jobs located in England 0.60% 0.46% 0.54%
As % of the Job Titles category 0.63% 0.49% 0.57%
Number of salaries quoted 524 406 491
Average salary £27,540 £28,000 £27,500
Average salary % change year-on-year
-1.64% +1.81%
90% offered a salary of more than £21,500 £22,000 £22,350
10% offered a salary of more than £42,500 £40,000 £40,000
UK excluding London average salary £24,000 £26,000 £25,500
% change year-on-year
-7.69% +1.96%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100800 96348 100910
As % of all permanent IT jobs located in England 94.54% 94.58% 95.23%
Number of salaries quoted 83439 80857 86766
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the England region.

Desktop Support Salary Trend in England

Desktop Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Desktop Support across the England region over the 3 months to 31 October 2014.

Desktop Support Salary Histogram in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the England region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +59 352 £31,500 +6.77% 35
South East +8 124 £24,000 -9.43% 14
West Midlands +6 45 £24,000 -5.88% 7
South West +2 38 £22,500 -2.17% 7
East of England -14 35 £25,500 +13.33% 3
Yorkshire -27 22 £25,500 -14.28% 3
North West -25 16 £24,000 -13.04% 3
East Midlands +2 10 £31,500 +61.53% 1
North East -15 1 - - 2
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 31 October 2014, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 992 (80.26%) Windows
2 658 (53.24%) Active Directory
3 585 (47.33%) Windows 7
4 519 (41.99%) Microsoft
5 471 (38.11%) MS Office
6 410 (33.17%) ITIL
7 364 (29.45%) MS Excel
8 332 (26.86%) Windows XP
9 311 (25.16%) Finance
10 252 (20.39%) Citrix
11 251 (20.31%) Blackberry
12 225 (18.20%) MS Exchange
13 215 (17.39%) TCP/IP
14 202 (16.34%) Windows Server 2008
15 187 (15.13%) Microsoft Certification
16 178 (14.40%) VMware
17 168 (13.59%) SCCM
18 166 (13.43%) LAN
19 164 (13.27%) Windows 8
20 156 (12.62%) Apple
21 153 (12.38%) DHCP
22 151 (12.22%) Windows Server 2003
23 141 (11.41%) DNS
24 127 (10.28%) Degree
25 124 (10.03%) WAN
26 121 (9.79%) SLA
27 118 (9.55%) VPN
28 117 (9.47%) Cisco
29 113 (9.14%) Blackberry Enterprise Server
30 104 (8.41%) Exchange Server 2010

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 31 October 2014, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 225 (18.20%) MS Exchange
2 113 (9.14%) Blackberry Enterprise Server
3 104 (8.41%) Exchange Server 2010
4 84 (6.80%) Exchange Server 2007
5 48 (3.88%) SharePoint
6 39 (3.16%) Exchange Server 2003
7 34 (2.75%) Exchange Server 2013
8 33 (2.67%) IBM Notes
9 32 (2.59%) Lync
10 11 (0.89%) IIS
11 8 (0.65%) Lotus Domino
11 8 (0.65%) CMS
12 6 (0.49%) WorkSite
13 4 (0.32%) Exchange Server 2000
13 4 (0.32%) Drupal
13 4 (0.32%) Joomla!
13 4 (0.32%) WordPress
14 2 (0.16%) SharePoint 2010
14 2 (0.16%) Apache
14 2 (0.16%) Tomcat
Applications
1 471 (38.11%) MS Office
2 364 (29.45%) MS Excel
3 66 (5.34%) MS PowerPoint
4 23 (1.86%) MS Visio
5 12 (0.97%) MS Project
6 7 (0.57%) Adobe Creative Suite
7 6 (0.49%) Simulink
8 5 (0.40%) Spreadsheet
9 3 (0.24%) Adobe Illustrator
9 3 (0.24%) Photoshop
10 2 (0.16%) Final Cut Pro
11 1 (0.081%) Acrobat
Business Applications
1 13 (1.05%) Remedy ITSM
2 10 (0.81%) Eikon
3 3 (0.24%) assyst
4 2 (0.16%) SAP SD
4 2 (0.16%) SAP BPC
5 1 (0.081%) ReMetrica
5 1 (0.081%) SAP Oil and Gas
5 1 (0.081%) GoldMine
Cloud Services
1 60 (4.85%) Office 365
2 19 (1.54%) Google Apps
3 6 (0.49%) SaaS
3 6 (0.49%) PaaS
4 4 (0.32%) IaaS
5 2 (0.16%) Microsoft Azure
Communications & Networking
1 215 (17.39%) TCP/IP
2 166 (13.43%) LAN
3 153 (12.38%) DHCP
4 141 (11.41%) DNS
5 124 (10.03%) WAN
6 118 (9.55%) VPN
7 55 (4.45%) Wireless
8 52 (4.21%) VoIP
9 46 (3.72%) Firewall
10 30 (2.43%) Internet
11 27 (2.18%) Wi-Fi
12 23 (1.86%) IP Telephony
13 19 (1.54%) SAN
14 16 (1.29%) Cisco IOS
15 12 (0.97%) Network Security
15 12 (0.97%) PBX
16 11 (0.89%) 3G
17 10 (0.81%) VLAN
17 10 (0.81%) FTP
18 9 (0.73%) ADSL
Database & Business Intelligence
1 26 (2.10%) SQL Server
2 7 (0.57%) MySQL
3 6 (0.49%) SQL Server 2008
4 4 (0.32%) FileMaker
4 4 (0.32%) SQL Server 2012
5 2 (0.16%) SQL Server 2005
5 2 (0.16%) Big Data
5 2 (0.16%) SAP BW
5 2 (0.16%) SQL Server 2000
6 1 (0.081%) Crystal Reports
Development Applications
1 7 (0.57%) MSI
2 2 (0.16%) AdminStudio
2 2 (0.16%) JIRA
3 1 (0.081%) Oracle APEX
General
1 311 (25.16%) Finance
2 92 (7.44%) Banking
3 58 (4.69%) Law
4 52 (4.21%) Legal
5 37 (2.99%) Telecoms
6 31 (2.51%) Back Office
7 29 (2.35%) Retail
8 28 (2.27%) Front Office
9 26 (2.10%) Investment Banking
10 24 (1.94%) Financial Institution
11 18 (1.46%) Advertising
12 16 (1.29%) Marketing
13 10 (0.81%) Military
13 10 (0.81%) Electronics
14 8 (0.65%) Manufacturing
15 6 (0.49%) German Language
16 3 (0.24%) Publishing
17 2 (0.16%) Games
17 2 (0.16%) Multimedia
17 2 (0.16%) French Language
Libraries, Frameworks & Software Standards
1 21 (1.70%) Application Packaging
2 4 (0.32%) HTML
2 4 (0.32%) CSS
2 4 (0.32%) XHTML
3 3 (0.24%) XMPP
4 2 (0.16%) LAMP
4 2 (0.16%) Hibernate
4 2 (0.16%) Web Services
4 2 (0.16%) .NET
4 2 (0.16%) ASP.NET
5 1 (0.081%) COM
5 1 (0.081%) WSH
Miscellaneous
1 251 (20.31%) Blackberry
2 60 (4.85%) iPhone
3 58 (4.69%) Video Conferencing
4 53 (4.29%) iPad
5 42 (3.40%) Hedge funds
5 42 (3.40%) Analytical Skills
6 35 (2.83%) Computer Science
7 27 (2.18%) Thin Client
7 27 (2.18%) Fat Client
8 25 (2.02%) Smartphone
9 21 (1.70%) Management Information System
10 18 (1.46%) PDA
11 14 (1.13%) AS400
11 14 (1.13%) iSeries
12 12 (0.97%) Mathematics
13 8 (0.65%) SecurID
14 7 (0.57%) Handset
14 7 (0.57%) Clustering
15 6 (0.49%) Client/Server
15 6 (0.49%) Foreign Exchange (FX)
Operating Systems
1 992 (80.26%) Windows
2 585 (47.33%) Windows 7
3 332 (26.86%) Windows XP
4 202 (16.34%) Windows Server 2008
5 164 (13.27%) Windows 8
6 151 (12.22%) Windows Server 2003
7 87 (7.04%) Android
8 69 (5.58%) Mac OS X
9 68 (5.50%) Windows Server 2012
10 55 (4.45%) Apple iOS
11 43 (3.48%) Linux
12 30 (2.43%) Windows Vista
13 27 (2.18%) Windows Mobile
13 27 (2.18%) Windows 2000
14 26 (2.10%) Mac OS
15 11 (0.89%) Red Hat Enterprise Linux
16 9 (0.73%) UNIX
17 8 (0.65%) Windows Phone
18 6 (0.49%) Solaris
19 5 (0.40%) Mac OS X Server
Processes & Methodologies
1 410 (33.17%) ITIL
2 68 (5.50%) Service Management
3 56 (4.53%) Asset Management
4 54 (4.37%) Service Delivery
5 43 (3.48%) Incident Management
6 36 (2.91%) ITSM
7 28 (2.27%) Time Management
7 28 (2.27%) Mobile Device Management
8 27 (2.18%) Document Management
9 26 (2.10%) Change Management
9 26 (2.10%) Software Deployment
10 22 (1.78%) Problem Management
11 19 (1.54%) Line Management
12 17 (1.38%) Migration
13 15 (1.21%) Mentoring
13 15 (1.21%) Coaching
14 14 (1.13%) Stakeholder Management
14 14 (1.13%) Security Management
14 14 (1.13%) Disaster Recovery
15 13 (1.05%) Project Management
Programming Languages
1 80 (6.47%) SQL
2 34 (2.75%) PowerShell
3 16 (1.29%) VBScript
4 12 (0.97%) VB
5 10 (0.81%) Java
6 9 (0.73%) PHP
7 8 (0.65%) Python
8 6 (0.49%) C
8 6 (0.49%) MATLAB
9 4 (0.32%) AppleScript
10 2 (0.16%) C#
10 2 (0.16%) T-SQL
10 2 (0.16%) Bash Shell
11 1 (0.081%) JavaScript
11 1 (0.081%) Perl
Qualifications
1 187 (15.13%) Microsoft Certification
2 127 (10.28%) Degree
3 83 (6.72%) MCP
4 61 (4.94%) MCSE
5 57 (4.61%) Security Cleared
6 50 (4.05%) MCITP
7 41 (3.32%) MCDST
8 40 (3.24%) SC Cleared
9 36 (2.91%) MCSA
10 35 (2.83%) A+ Certification
10 35 (2.83%) ITIL Certification
11 18 (1.46%) Cisco Certification
12 17 (1.38%) CCNA
13 11 (0.89%) MOS
14 9 (0.73%) ITIL Foundation Certificate
15 8 (0.65%) MCTS
16 7 (0.57%) Citrix Certification
17 6 (0.49%) VMware Certified Professional (VCP)
18 5 (0.40%) PMI Certification
19 4 (0.32%) ACTC
Quality Assurance & Compliance
1 121 (9.79%) SLA
2 12 (0.97%) ISO/IEC 27001
3 5 (0.40%) Sarbanes-Oxley
4 4 (0.32%) ISO 9001
5 1 (0.081%) QA
System Software
1 658 (53.24%) Active Directory
2 98 (7.93%) VMware Infrastructure
3 56 (4.53%) XenApp
4 40 (3.24%) vSphere
5 26 (2.10%) Hyper-V
6 19 (1.54%) XenDesktop
7 18 (1.46%) Microsoft App-V
8 11 (0.89%) Terminal Services
9 10 (0.81%) VMware ESX
9 10 (0.81%) VMware ESXi
10 5 (0.40%) Microsoft Virtual Server
11 4 (0.32%) Citrix Presentation Server
11 4 (0.32%) Xen
12 2 (0.16%) VMware Workstation
12 2 (0.16%) Firmware
12 2 (0.16%) Terminal Server
12 2 (0.16%) NFS
12 2 (0.16%) XenServer
12 2 (0.16%) Veritas Cluster Server
13 1 (0.081%) VirtualBox
Systems Management
1 168 (13.59%) SCCM
2 27 (2.18%) Norton AntiVirus
3 22 (1.78%) Backup Exec
4 18 (1.46%) WSUS
5 11 (0.89%) Systems Management Server (SMS)
6 6 (0.49%) ServiceCenter
6 6 (0.49%) SCOM
6 6 (0.49%) McAfee ePO
6 6 (0.49%) Symantec Endpoint Protection
6 6 (0.49%) Casper Suite
7 5 (0.40%) Sysprep
8 4 (0.32%) NetBackup
8 4 (0.32%) Nagios
8 4 (0.32%) ZENworks
9 3 (0.24%) DameWare
9 3 (0.24%) Symantec Enterprise Vault
10 2 (0.16%) AppDNA
11 1 (0.081%) SCDPM
11 1 (0.081%) Cisco CUCM
11 1 (0.081%) Tivoli
Vendors
1 519 (41.99%) Microsoft
2 252 (20.39%) Citrix
3 178 (14.40%) VMware
4 156 (12.62%) Apple
5 117 (9.47%) Cisco
6 96 (7.77%) Bloomberg
7 78 (6.31%) Reuters
8 61 (4.94%) HP
9 56 (4.53%) Avaya
10 48 (3.88%) Symantec
11 37 (2.99%) Remedy
12 34 (2.75%) Dell
13 33 (2.67%) Lotus
14 22 (1.78%) Altiris
14 22 (1.78%) LANDesk
15 20 (1.62%) Juniper
15 20 (1.62%) SAP
16 19 (1.54%) Oracle
16 19 (1.54%) Mitel
17 18 (1.46%) ServiceNow
Birmingham, West Midlands (County)
Senitor Associates
Salary: £16000 - £18000 per annum + great benefits
Posted: 3 hours ago
Bournemouth, Dorset
Intouch Accounting
Salary: From £15,000 to £18,000 per annum
Posted: 3 hours ago
City, London
Stott & May
Salary: From £40,000 to £50,000 per annum + bonus + benefits
Posted: 3 hours ago
London
Ashdown IT
Salary: £40000 per annum + benefits
Posted: 6 hours ago
Central London / West End
Araya Partners Ltd
Salary: From £28,000 to £35,000 per annum Salary is approx 28-30k base + bonus
Posted: 8 hours ago
Bedfordshire
Harris Global
Salary: From £25,000 to £30,000 per annum
Posted: Yesterday
City, London
Senitor Associates
Salary: £35000 - £45000 per annum + benefits
Posted: Yesterday
Central London / West End
Sanderson
Salary: £25000 - £32000 per annum
Posted: Yesterday
London
C4 Commerce
Salary: From £30,000 to £40,000 per annum + Good benefits package
Posted: Yesterday
Cambridge, Cambridgeshire
Ashdown IT
Salary: £25000 per annum + benefits
Posted: Yesterday
Manchester, Lancashire
Lloyds Banking Group
Salary: £33000 - £42000 per annum + Bonus, Pension, Healthcare
Posted: Yesterday
West London
Networking People
Salary: Benefits
Posted: Yesterday
Egham, Surrey
Next Ventures Ltd
Salary: Unspecified Negotiable
Posted: 2 days ago
South West London
Parallel Consulting
Salary: £25000 - £30000 per annum + excellent benefits
Posted: 2 days ago
City, London
Allied Worldwide
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £25000 - £30000 per annum + Good Benefits Package
Posted: 2 days ago
London
Harvey Nash plc
Salary: £27000 - £30000 per annum + bens
Posted: 2 days ago
Nuneaton, Warwickshire
Big Red Recruitment
Salary: £27850 per annum
Posted: 2 days ago
City, London
Ashdown IT
Salary: £25000 - £29000 per annum + substantial benefits
Posted: 2 days ago
City, London
Ashdown IT
Salary: £35000 - £38000 per annum
Posted: 2 days ago