The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 425 476 432
Rank change year-on-year
+51 -44
Permanent jobs requiring a Desktop Support 591 429 560
As % of all permanent IT jobs located in England 0.55% 0.43% 0.51%
As % of the Job Titles category 0.59% 0.46% 0.54%
Number of salaries quoted 482 365 471
Average salary £27,600 £27,500 £27,500
Average salary % change year-on-year
+0.36% -
90% offered a salary of more than £22,000 £20,300 £21,850
10% offered a salary of more than £45,000 £37,500 £40,000
UK excluding London average salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100964 94057 104141
As % of all permanent IT jobs located in England 94.39% 94.25% 95.25%
Number of salaries quoted 82543 79050 89527
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the England region.

Desktop Support Salary Trend in England

Desktop Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Desktop Support across the England region over the 3 months to 19 September 2014.

Desktop Support Salary Histogram in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +22 317 £32,500 +8.33% 25
South East +21 124 £24,500 -5.76% 11
South West -4 34 £22,500 +13.92% 14
East of England -15 34 £25,500 +13.33% 3
West Midlands +7 33 £25,000 - 4
Yorkshire -26 18 £25,000 +38.88% 5
North West -12 16 £24,125 -31.07% 3
East Midlands +2 12 £23,750 +25.00% 1
North East -1 8 £26,750 -10.83%
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 985 (79.95%) Windows
2 623 (50.57%) Active Directory
3 571 (46.35%) Windows 7
4 527 (42.78%) Microsoft
5 490 (39.77%) MS Office
6 402 (32.63%) ITIL
7 373 (30.28%) MS Excel
8 356 (28.90%) Windows XP
9 326 (26.46%) Finance
10 250 (20.29%) Blackberry
11 244 (19.81%) Citrix
12 210 (17.05%) MS Exchange
13 209 (16.96%) TCP/IP
14 195 (15.83%) Windows Server 2008
15 176 (14.29%) VMware
16 170 (13.80%) Microsoft Certification
17 164 (13.31%) Windows 8
18 161 (13.07%) Apple
19 158 (12.82%) SCCM
20 157 (12.74%) DHCP
21 153 (12.42%) LAN
22 144 (11.69%) DNS
22 144 (11.69%) Windows Server 2003
23 130 (10.55%) Degree
24 127 (10.31%) WAN
25 120 (9.74%) VPN
26 117 (9.50%) Blackberry Enterprise Server
27 101 (8.20%) Exchange Server 2010
28 97 (7.87%) SLA
29 95 (7.71%) Cisco

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 210 (17.05%) MS Exchange
2 117 (9.50%) Blackberry Enterprise Server
3 101 (8.20%) Exchange Server 2010
4 75 (6.09%) Exchange Server 2007
5 44 (3.57%) SharePoint
6 34 (2.76%) Exchange Server 2003
7 33 (2.68%) Lync
8 31 (2.52%) IBM Notes
9 30 (2.44%) Exchange Server 2013
10 12 (0.97%) IIS
11 8 (0.65%) CMS
12 7 (0.57%) WorkSite
13 5 (0.41%) SharePoint 2010
14 4 (0.32%) WordPress
14 4 (0.32%) Exchange Server 2000
14 4 (0.32%) Drupal
14 4 (0.32%) Joomla!
15 3 (0.24%) Lotus Domino
15 3 (0.24%) Apache
16 2 (0.16%) Tomcat
Applications
1 490 (39.77%) MS Office
2 373 (30.28%) MS Excel
3 68 (5.52%) MS PowerPoint
4 23 (1.87%) MS Visio
5 14 (1.14%) MS Project
6 5 (0.41%) Simulink
6 5 (0.41%) Spreadsheet
7 3 (0.24%) Adobe Illustrator
7 3 (0.24%) Photoshop
8 2 (0.16%) Final Cut Pro
9 1 (0.081%) Revit
9 1 (0.081%) SketchUp
9 1 (0.081%) Acrobat
9 1 (0.081%) AutoCAD
Business Applications
1 17 (1.38%) Remedy ITSM
2 6 (0.49%) Eikon
3 3 (0.24%) assyst
3 3 (0.24%) Dynamics CRM
4 1 (0.081%) GoldMine
4 1 (0.081%) SAP SD
4 1 (0.081%) SAP Oil and Gas
4 1 (0.081%) SAP BPC
4 1 (0.081%) ReMetrica
Cloud Services
1 54 (4.38%) Office 365
2 9 (0.73%) Google Apps
3 7 (0.57%) SaaS
4 6 (0.49%) PaaS
5 4 (0.32%) IaaS
6 2 (0.16%) Microsoft Azure
Communications & Networking
1 209 (16.96%) TCP/IP
2 157 (12.74%) DHCP
3 153 (12.42%) LAN
4 144 (11.69%) DNS
5 127 (10.31%) WAN
6 120 (9.74%) VPN
7 56 (4.55%) VoIP
8 53 (4.30%) Firewall
9 52 (4.22%) Wireless
10 35 (2.84%) Internet
11 32 (2.60%) Wi-Fi
12 24 (1.95%) IP Telephony
13 18 (1.46%) SAN
14 16 (1.30%) FTP
14 16 (1.30%) Network Security
15 13 (1.06%) VLAN
16 12 (0.97%) Cisco IOS
17 11 (0.89%) ADSL
18 10 (0.81%) DMZ
19 9 (0.73%) SMTP
Database & Business Intelligence
1 34 (2.76%) SQL Server
2 9 (0.73%) SQL Server 2008
3 8 (0.65%) MySQL
4 5 (0.41%) SQL Server 2012
5 4 (0.32%) SQL Server 2000
5 4 (0.32%) FileMaker
6 3 (0.24%) SQL Server 2005
7 2 (0.16%) Big Data
8 1 (0.081%) Hadoop
8 1 (0.081%) SQL Server Reporting Services
8 1 (0.081%) Crystal Reports
8 1 (0.081%) SAP BW
Development Applications
1 10 (0.81%) MSI
2 2 (0.16%) AdminStudio
3 1 (0.081%) JIRA
3 1 (0.081%) Oracle APEX
3 1 (0.081%) Ant
General
1 326 (26.46%) Finance
2 73 (5.93%) Banking
3 62 (5.03%) Law
4 47 (3.81%) Legal
5 40 (3.25%) Back Office
6 30 (2.44%) Retail
7 28 (2.27%) Financial Institution
8 21 (1.70%) Telecoms
9 20 (1.62%) Marketing
10 17 (1.38%) Investment Banking
10 17 (1.38%) Front Office
11 16 (1.30%) Advertising
12 7 (0.57%) Manufacturing
13 6 (0.49%) German Language
14 5 (0.41%) Electronics
14 5 (0.41%) Publishing
14 5 (0.41%) Military
15 4 (0.32%) Games
15 4 (0.32%) Multimedia
16 2 (0.16%) Aerospace
Libraries, Frameworks & Software Standards
1 21 (1.70%) Application Packaging
2 4 (0.32%) HTML
2 4 (0.32%) CSS
2 4 (0.32%) XHTML
3 2 (0.16%) Hibernate
3 2 (0.16%) Web Services
3 2 (0.16%) Software Packaging
4 1 (0.081%) COM
4 1 (0.081%) XMPP
4 1 (0.081%) WSH
4 1 (0.081%) LAMP
Miscellaneous
1 250 (20.29%) Blackberry
2 56 (4.55%) iPhone
3 52 (4.22%) iPad
4 51 (4.14%) Analytical Skills
5 46 (3.73%) Video Conferencing
6 34 (2.76%) Hedge funds
7 30 (2.44%) Computer Science
8 29 (2.35%) PDA
9 26 (2.11%) Smartphone
10 20 (1.62%) Thin Client
10 20 (1.62%) Fat Client
11 16 (1.30%) Management Information System
12 12 (0.97%) Mathematics
13 11 (0.89%) iSeries
14 10 (0.81%) AS400
15 9 (0.73%) Client/Server
15 9 (0.73%) IVR
16 8 (0.65%) Derivative
17 7 (0.57%) Clustering
17 7 (0.57%) EPoS
Operating Systems
1 985 (79.95%) Windows
2 571 (46.35%) Windows 7
3 356 (28.90%) Windows XP
4 195 (15.83%) Windows Server 2008
5 164 (13.31%) Windows 8
6 144 (11.69%) Windows Server 2003
7 73 (5.93%) Windows Server 2012
8 67 (5.44%) Android
8 67 (5.44%) Mac OS X
9 51 (4.14%) Linux
10 49 (3.98%) Apple iOS
11 36 (2.92%) Windows Vista
12 29 (2.35%) Windows 2000
13 25 (2.03%) Mac OS
14 23 (1.87%) Windows Mobile
15 12 (0.97%) Red Hat Enterprise Linux
16 10 (0.81%) UNIX
17 7 (0.57%) Fedora
17 7 (0.57%) Windows 2000 Server
18 5 (0.41%) SUSE
Processes & Methodologies
1 402 (32.63%) ITIL
2 79 (6.41%) Service Management
3 62 (5.03%) Service Delivery
4 48 (3.90%) Asset Management
5 46 (3.73%) ITSM
6 40 (3.25%) Incident Management
7 27 (2.19%) Document Management
7 27 (2.19%) Software Deployment
8 26 (2.11%) Problem Management
8 26 (2.11%) Time Management
9 24 (1.95%) Mobile Device Management
10 20 (1.62%) Line Management
10 20 (1.62%) Mentoring
10 20 (1.62%) Investment Management
10 20 (1.62%) Change Management
11 19 (1.54%) Coaching
12 18 (1.46%) Migration
13 17 (1.38%) Disaster Recovery
14 16 (1.30%) Release Management
15 14 (1.14%) Stakeholder Management
Programming Languages
1 93 (7.55%) SQL
2 34 (2.76%) PowerShell
3 19 (1.54%) VBScript
4 17 (1.38%) VB
5 8 (0.65%) Python
5 8 (0.65%) Java
5 8 (0.65%) PHP
6 6 (0.49%) C
7 5 (0.41%) MATLAB
8 4 (0.32%) AppleScript
9 2 (0.16%) T-SQL
9 2 (0.16%) C#
9 2 (0.16%) JavaScript
10 1 (0.081%) Perl
10 1 (0.081%) Shell Script
10 1 (0.081%) Bash Shell
Qualifications
1 170 (13.80%) Microsoft Certification
2 130 (10.55%) Degree
3 82 (6.66%) MCP
4 62 (5.03%) MCSE
5 45 (3.65%) Security Cleared
6 41 (3.33%) ITIL Certification
7 40 (3.25%) MCSA
7 40 (3.25%) MCITP
8 39 (3.17%) MCDST
9 36 (2.92%) A+ Certification
10 32 (2.60%) SC Cleared
11 16 (1.30%) Cisco Certification
12 15 (1.22%) CCNA
12 15 (1.22%) MOS
13 7 (0.57%) Citrix Certification
13 7 (0.57%) ITIL Foundation Certificate
13 7 (0.57%) MCTS
14 5 (0.41%) PMI Certification
15 4 (0.32%) VMware Certified Professional (VCP)
15 4 (0.32%) ACTC
Quality Assurance & Compliance
1 97 (7.87%) SLA
2 13 (1.06%) ISO/IEC 27001
3 5 (0.41%) Sarbanes-Oxley
3 5 (0.41%) ISO 9001
4 2 (0.16%) QA
System Software
1 623 (50.57%) Active Directory
2 93 (7.55%) VMware Infrastructure
3 62 (5.03%) XenApp
4 44 (3.57%) vSphere
5 30 (2.44%) XenDesktop
6 26 (2.11%) Hyper-V
7 23 (1.87%) Microsoft App-V
8 14 (1.14%) Citrix Presentation Server
9 13 (1.06%) Terminal Services
10 11 (0.89%) VMware ESX
11 10 (0.81%) VMware ESXi
12 4 (0.32%) Xen
13 3 (0.24%) Microsoft Virtual Server
13 3 (0.24%) XenServer
14 2 (0.16%) Veritas Cluster Server
14 2 (0.16%) VMware Workstation
15 1 (0.081%) Postfix
15 1 (0.081%) Novell eDirectory
15 1 (0.081%) Samba
15 1 (0.081%) MetaFrame
Systems Management
1 158 (12.82%) SCCM
2 32 (2.60%) Norton AntiVirus
3 25 (2.03%) Backup Exec
4 18 (1.46%) WSUS
5 14 (1.14%) Systems Management Server (SMS)
6 12 (0.97%) ServiceCenter
7 8 (0.65%) Symantec Endpoint Protection
8 6 (0.49%) SCOM
9 5 (0.41%) Sysprep
10 4 (0.32%) McAfee ePO
10 4 (0.32%) ZENworks
10 4 (0.32%) NetBackup
11 3 (0.24%) Symantec Enterprise Vault
12 2 (0.16%) Nagios
12 2 (0.16%) ARCserve
12 2 (0.16%) AppDNA
12 2 (0.16%) Business Desktop Deployment
13 1 (0.081%) Cisco CUCM
13 1 (0.081%) OpenView
13 1 (0.081%) Tivoli
Vendors
1 527 (42.78%) Microsoft
2 244 (19.81%) Citrix
3 176 (14.29%) VMware
4 161 (13.07%) Apple
5 95 (7.71%) Cisco
6 74 (6.01%) Bloomberg
7 72 (5.84%) HP
8 56 (4.55%) Symantec
8 56 (4.55%) Reuters
9 42 (3.41%) Avaya
10 40 (3.25%) Dell
11 34 (2.76%) Remedy
12 31 (2.52%) Altiris
12 31 (2.52%) Lotus
13 24 (1.95%) SAP
14 23 (1.87%) Oracle
15 19 (1.54%) LANDesk
16 18 (1.46%) ServiceNow
17 17 (1.38%) Adobe
17 17 (1.38%) Juniper
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 1 hour ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £24,000 to £27,000 per annum
Posted: 5 hours ago
Oxford, Oxfordshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum
Posted: Yesterday
London
Ashdown IT
Salary: £32000 - £40000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Searchability.co.uk
Salary: £16000 - £22000 per annum + Benefits
Posted: Yesterday
Coventry, West Midlands (County)
Blue Octopus Recruitment LLP
Salary: Starting Salary £20,000 rising to £21,500 after 6 months
Posted: 2 days ago
City, London
Araya Partners Ltd
Salary: From £30,000 to £45,000 per annum Salary is approx 30-45k base + bonus
Posted: 2 days ago
Shepperton, Middlesex
Capita Resourcing - IT Resourcing
Salary: £18000 - £20000 per annum + Benefits
Posted: 2 days ago
Chertsey, Surrey
CV Screen Ltd
Salary: £18k - 20k per year
Posted: 2 days ago
London
Fusion Experience
Salary: £30,000 per annum
Posted: 2 days ago
Swindon, Wiltshire
Tank Recruitment
Salary: £21000 - £25000 per annum
Posted: 2 days ago
Eastleigh, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £18000 per annum + Benefits+Training
Posted: 2 days ago
Exeter, Devon
Ashdown IT
Salary: £20000 - £22000 per annum
Posted: 3 days ago
Central London / West End
Araya Partners Ltd
Salary: From £28,000 to £30,000 per annum Salary is approx 28-30k base + bonus
Posted: 3 days ago
West London
Kelway Ltd
Salary: From £25,000 to £25,000 per annum £25,000 + Benefits
Posted: 3 days ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £16000 per annum + Benefits
Posted: 3 days ago
Ilkley, West Yorkshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £24000 per annum + Benefits
Posted: 3 days ago
South East London
FT Select
Salary: From £27,000 to £32,000 per annum plus benefits
Posted: 3 days ago
Leeds, West Yorkshire
Ashdown IT
Salary: £20000 - £22000 per annum
Posted: 3 days ago
London
Harvey Nash plc
Salary: £40000 - £42000 per annum + bens + bonus + on call
Posted: 4 days ago