The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Desktop Support
Rank 408 458 409
Rank change year-on-year
+50 -49
Permanent jobs requiring a Desktop Support 621 480 577
As % of all permanent IT jobs located in England 0.58% 0.47% 0.54%
As % of the Job Titles category 0.62% 0.50% 0.57%
Number of salaries quoted 507 406 486
Average salary £28,000 £28,000 £27,500
Average salary % change year-on-year
- +1.81%
90% offered a salary of more than £22,000 £22,000 £22,500
10% offered a salary of more than £45,000 £40,000 £39,100
UK excluding London average salary £24,000 £26,250 £26,000
% change year-on-year
-8.57% +0.96%
Desktop Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100964 96111 101551
As % of all permanent IT jobs located in England 94.47% 94.56% 95.26%
Number of salaries quoted 83367 80755 87205
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,520 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in England

Desktop Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the England region.

Desktop Support Salary Trend in England

Desktop Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Desktop Support across the England region over the 3 months to 24 October 2014.

Desktop Support Salary Histogram in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the England region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +42 336 £32,000 +6.66% 31
South East +3 122 £24,000 -9.43% 10
West Midlands +7 45 £24,000 -10.28% 7
South West +4 37 £22,500 +4.65% 6
East of England -17 34 £25,500 +13.33% 4
Yorkshire -35 20 £25,500 -5.55% 5
North West -24 14 £23,500 -14.85% 2
East Midlands +3 9 £31,500 +63.63%
North East -14 7 £26,750 - 2
Desktop Support
UK

Desktop Support
Top 30 Related IT Skills in England

For the 6 months to 24 October 2014, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 965 (79.42%) Windows
2 636 (52.35%) Active Directory
3 565 (46.50%) Windows 7
4 503 (41.40%) Microsoft
5 460 (37.86%) MS Office
6 397 (32.67%) ITIL
7 352 (28.97%) MS Excel
8 329 (27.08%) Windows XP
9 305 (25.10%) Finance
10 250 (20.58%) Citrix
11 237 (19.51%) Blackberry
12 216 (17.78%) MS Exchange
13 208 (17.12%) TCP/IP
14 196 (16.13%) Windows Server 2008
15 178 (14.65%) VMware
16 177 (14.57%) Microsoft Certification
17 165 (13.58%) SCCM
18 158 (13.00%) LAN
19 154 (12.67%) Apple
19 154 (12.67%) Windows 8
20 150 (12.35%) DHCP
21 146 (12.02%) Windows Server 2003
22 136 (11.19%) DNS
23 132 (10.86%) Degree
24 122 (10.04%) WAN
25 113 (9.30%) VPN
26 110 (9.05%) Cisco
27 108 (8.89%) Blackberry Enterprise Server
28 106 (8.72%) SLA
29 104 (8.56%) Exchange Server 2010

Desktop Support
Top Related IT Skills in England by Category

For the 6 months to 24 October 2014, IT jobs across the England region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 216 (17.78%) MS Exchange
2 108 (8.89%) Blackberry Enterprise Server
3 104 (8.56%) Exchange Server 2010
4 76 (6.26%) Exchange Server 2007
5 44 (3.62%) SharePoint
6 38 (3.13%) Exchange Server 2003
7 34 (2.80%) Exchange Server 2013
8 33 (2.72%) IBM Notes
9 32 (2.63%) Lync
10 12 (0.99%) IIS
11 8 (0.66%) Lotus Domino
11 8 (0.66%) CMS
12 6 (0.49%) WorkSite
13 4 (0.33%) Exchange Server 2000
13 4 (0.33%) Drupal
13 4 (0.33%) Joomla!
13 4 (0.33%) WordPress
14 2 (0.16%) SharePoint 2010
14 2 (0.16%) Apache
14 2 (0.16%) Tomcat
Applications
1 460 (37.86%) MS Office
2 352 (28.97%) MS Excel
3 67 (5.51%) MS PowerPoint
4 23 (1.89%) MS Visio
5 13 (1.07%) MS Project
6 8 (0.66%) Adobe Creative Suite
7 6 (0.49%) Simulink
8 5 (0.41%) Spreadsheet
9 3 (0.25%) Adobe Illustrator
9 3 (0.25%) Photoshop
10 2 (0.16%) Final Cut Pro
11 1 (0.082%) Revit
11 1 (0.082%) SketchUp
11 1 (0.082%) Acrobat
11 1 (0.082%) AutoCAD
Business Applications
1 13 (1.07%) Remedy ITSM
2 10 (0.82%) Eikon
3 3 (0.25%) assyst
4 2 (0.16%) SAP SD
4 2 (0.16%) SAP BPC
5 1 (0.082%) ReMetrica
5 1 (0.082%) SAP Oil and Gas
5 1 (0.082%) GoldMine
Cloud Services
1 56 (4.61%) Office 365
2 14 (1.15%) Google Apps
3 7 (0.58%) SaaS
4 6 (0.49%) PaaS
5 4 (0.33%) IaaS
6 2 (0.16%) Microsoft Azure
Communications & Networking
1 208 (17.12%) TCP/IP
2 158 (13.00%) LAN
3 150 (12.35%) DHCP
4 136 (11.19%) DNS
5 122 (10.04%) WAN
6 113 (9.30%) VPN
7 54 (4.44%) Wireless
8 50 (4.12%) VoIP
9 46 (3.79%) Firewall
10 30 (2.47%) Internet
11 28 (2.30%) Wi-Fi
12 21 (1.73%) IP Telephony
13 20 (1.65%) SAN
14 12 (0.99%) Cisco IOS
14 12 (0.99%) Network Security
15 11 (0.91%) PBX
16 10 (0.82%) FTP
16 10 (0.82%) VLAN
16 10 (0.82%) 3G
17 9 (0.74%) MPLS
Database & Business Intelligence
1 28 (2.30%) SQL Server
2 7 (0.58%) MySQL
3 6 (0.49%) SQL Server 2008
4 4 (0.33%) FileMaker
4 4 (0.33%) SQL Server 2012
5 2 (0.16%) SQL Server 2005
5 2 (0.16%) Big Data
5 2 (0.16%) SAP BW
5 2 (0.16%) SQL Server 2000
6 1 (0.082%) Crystal Reports
Development Applications
1 9 (0.74%) MSI
2 2 (0.16%) AdminStudio
2 2 (0.16%) JIRA
3 1 (0.082%) Oracle APEX
General
1 305 (25.10%) Finance
2 88 (7.24%) Banking
3 59 (4.86%) Law
4 52 (4.28%) Legal
5 35 (2.88%) Back Office
6 32 (2.63%) Telecoms
7 27 (2.22%) Retail
8 26 (2.14%) Front Office
9 25 (2.06%) Financial Institution
10 24 (1.98%) Investment Banking
11 16 (1.32%) Marketing
11 16 (1.32%) Advertising
12 9 (0.74%) Military
12 9 (0.74%) Electronics
13 7 (0.58%) Manufacturing
14 6 (0.49%) German Language
15 3 (0.25%) Publishing
16 2 (0.16%) Games
16 2 (0.16%) Multimedia
16 2 (0.16%) Aerospace
Libraries, Frameworks & Software Standards
1 20 (1.65%) Application Packaging
2 4 (0.33%) HTML
2 4 (0.33%) CSS
2 4 (0.33%) XHTML
3 2 (0.16%) Web Services
3 2 (0.16%) .NET
3 2 (0.16%) ASP.NET
3 2 (0.16%) LAMP
3 2 (0.16%) Hibernate
3 2 (0.16%) XMPP
4 1 (0.082%) COM
4 1 (0.082%) WSH
Miscellaneous
1 237 (19.51%) Blackberry
2 61 (5.02%) iPhone
3 56 (4.61%) Video Conferencing
4 52 (4.28%) iPad
5 44 (3.62%) Analytical Skills
6 40 (3.29%) Hedge funds
7 35 (2.88%) Computer Science
8 27 (2.22%) Thin Client
8 27 (2.22%) Fat Client
9 23 (1.89%) Smartphone
10 21 (1.73%) PDA
11 17 (1.40%) Management Information System
12 14 (1.15%) AS400
12 14 (1.15%) iSeries
13 12 (0.99%) Mathematics
14 8 (0.66%) Handset
15 7 (0.58%) Clustering
15 7 (0.58%) IVR
15 7 (0.58%) SecurID
16 6 (0.49%) Client/Server
Operating Systems
1 965 (79.42%) Windows
2 565 (46.50%) Windows 7
3 329 (27.08%) Windows XP
4 196 (16.13%) Windows Server 2008
5 154 (12.67%) Windows 8
6 146 (12.02%) Windows Server 2003
7 79 (6.50%) Android
8 70 (5.76%) Windows Server 2012
8 70 (5.76%) Mac OS X
9 52 (4.28%) Apple iOS
10 42 (3.46%) Linux
11 27 (2.22%) Windows Mobile
11 27 (2.22%) Windows Vista
12 25 (2.06%) Windows 2000
13 22 (1.81%) Mac OS
14 11 (0.91%) Red Hat Enterprise Linux
15 7 (0.58%) Windows Phone
15 7 (0.58%) UNIX
16 5 (0.41%) Mac OS X Server
17 4 (0.33%) Windows 2000 Server
Processes & Methodologies
1 397 (32.67%) ITIL
2 67 (5.51%) Service Management
3 56 (4.61%) Service Delivery
4 55 (4.53%) Asset Management
5 43 (3.54%) Incident Management
6 37 (3.05%) ITSM
7 28 (2.30%) Software Deployment
7 28 (2.30%) Mobile Device Management
8 27 (2.22%) Time Management
9 26 (2.14%) Document Management
10 24 (1.98%) Change Management
11 20 (1.65%) Problem Management
12 19 (1.56%) Line Management
13 16 (1.32%) Migration
14 15 (1.23%) Mentoring
14 15 (1.23%) Coaching
15 14 (1.15%) Stakeholder Management
15 14 (1.15%) Security Management
16 13 (1.07%) Disaster Recovery
16 13 (1.07%) Project Management
Programming Languages
1 84 (6.91%) SQL
2 37 (3.05%) PowerShell
3 19 (1.56%) VBScript
4 14 (1.15%) VB
5 9 (0.74%) Java
5 9 (0.74%) PHP
6 8 (0.66%) Python
7 6 (0.49%) C
7 6 (0.49%) MATLAB
8 4 (0.33%) AppleScript
9 2 (0.16%) C#
9 2 (0.16%) T-SQL
9 2 (0.16%) Bash Shell
10 1 (0.082%) JavaScript
10 1 (0.082%) Perl
Qualifications
1 177 (14.57%) Microsoft Certification
2 132 (10.86%) Degree
3 78 (6.42%) MCP
4 59 (4.86%) MCSE
5 54 (4.44%) Security Cleared
6 44 (3.62%) MCITP
7 37 (3.05%) SC Cleared
8 36 (2.96%) MCDST
9 35 (2.88%) MCSA
9 35 (2.88%) ITIL Certification
10 33 (2.72%) A+ Certification
11 17 (1.40%) Cisco Certification
12 16 (1.32%) CCNA
13 12 (0.99%) MOS
14 9 (0.74%) ITIL Foundation Certificate
15 8 (0.66%) MCTS
16 7 (0.58%) Citrix Certification
17 6 (0.49%) VMware Certified Professional (VCP)
18 5 (0.41%) PMI Certification
19 4 (0.33%) ACTC
Quality Assurance & Compliance
1 106 (8.72%) SLA
2 12 (0.99%) ISO/IEC 27001
3 5 (0.41%) Sarbanes-Oxley
3 5 (0.41%) ISO 9001
4 1 (0.082%) QA
System Software
1 636 (52.35%) Active Directory
2 98 (8.07%) VMware Infrastructure
3 57 (4.69%) XenApp
4 39 (3.21%) vSphere
5 27 (2.22%) Hyper-V
6 24 (1.98%) XenDesktop
7 20 (1.65%) Microsoft App-V
8 12 (0.99%) Terminal Services
9 10 (0.82%) VMware ESX
9 10 (0.82%) VMware ESXi
10 5 (0.41%) Microsoft Virtual Server
10 5 (0.41%) Citrix Presentation Server
11 4 (0.33%) Xen
12 2 (0.16%) VMware Workstation
12 2 (0.16%) Firmware
12 2 (0.16%) Terminal Server
12 2 (0.16%) NFS
12 2 (0.16%) XenServer
12 2 (0.16%) Veritas Cluster Server
13 1 (0.082%) VirtualBox
Systems Management
1 165 (13.58%) SCCM
2 27 (2.22%) Norton AntiVirus
3 22 (1.81%) Backup Exec
4 17 (1.40%) WSUS
5 9 (0.74%) Systems Management Server (SMS)
6 6 (0.49%) ServiceCenter
6 6 (0.49%) SCOM
6 6 (0.49%) Symantec Endpoint Protection
6 6 (0.49%) Casper Suite
7 5 (0.41%) Sysprep
8 4 (0.33%) McAfee ePO
8 4 (0.33%) NetBackup
8 4 (0.33%) Nagios
8 4 (0.33%) ZENworks
9 3 (0.25%) DameWare
9 3 (0.25%) Symantec Enterprise Vault
10 2 (0.16%) AppDNA
11 1 (0.082%) SCDPM
11 1 (0.082%) Cisco CUCM
11 1 (0.082%) Tivoli
Vendors
1 503 (41.40%) Microsoft
2 250 (20.58%) Citrix
3 178 (14.65%) VMware
4 154 (12.67%) Apple
5 110 (9.05%) Cisco
6 89 (7.33%) Bloomberg
7 71 (5.84%) Reuters
8 62 (5.10%) HP
9 50 (4.12%) Avaya
10 48 (3.95%) Symantec
11 33 (2.72%) Lotus
12 32 (2.63%) Remedy
13 29 (2.39%) Dell
14 21 (1.73%) SAP
14 21 (1.73%) AppSense
14 21 (1.73%) LANDesk
15 20 (1.65%) Oracle
15 20 (1.65%) Juniper
16 19 (1.56%) Altiris
17 18 (1.48%) Adobe
London
Ashdown IT
Salary: Benefits
Posted: 1 hour ago
Manchester, Lancashire
Senitor Associates
Salary: £24000 per annum + 10% bonus
Posted: 2 hours ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £16000 - £18000 per annum + great benefits
Posted: 2 hours ago
Central London / West End
Araya Partners Ltd
Salary: From £28,000 to £35,000 per annum Salary is approx 28-30k base + bonus
Posted: Yesterday
Crawley, Sussex
Thales
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £25000 - £28000 per annum + Bonus + Bens
Posted: Yesterday
London
CK Group
Salary: Competitive
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £27000 - £30000 per annum + bens
Posted: Yesterday
Ipswich, Suffolk
Coal IT Services
Salary: From £22,000 to £30,000 per annum + Bonus & Excellent Benefits Package
Posted: Yesterday
City, London
Harrington Starr
Salary: £28000 - £35000 per annum
Posted: 2 days ago
South West London
Mortimer Spinks
Salary: £33000 - £39000 per annum + Excellent Package
Posted: 2 days ago
City, London
Sure Recruitment
Salary: Bonus + Benefits
Posted: 2 days ago
North London
Harvey Nash plc
Salary: £32000 - £37000 per annum + bens + training budget
Posted: 2 days ago
London
Coal IT Services
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
London
C4 Commerce
Salary: From £30,000 to £40,000 per annum + Good benefits package
Posted: 2 days ago
London
Mortimer Spinks
Salary: £35000 per annum + excellent BONUS & Bens
Posted: 3 days ago
Birmingham, West Midlands (County)
Circle Recruitment
Salary: £24000 - £25000 per annum + benefits
Posted: 3 days ago
London
TEKsystems
Salary: £45000 - £50000 per annum + bonus + benefits
Posted: 3 days ago
Sheffield, South Yorkshire
Avance Consulting
Posted: 3 days ago
Bedfordshire
Cooper Lomaz Recruitment Ltd
Salary: £20k - 35k per year
Posted: 3 days ago