The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the North East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Desktop Support
Rank 52 38 39
Rank change year-on-year
-14 +1
Contract jobs requiring a Desktop Support 7 2 8
As % of all contract IT jobs located in the North East 1.15% 0.52% 1.61%
As % of the Job Titles category 1.24% 0.57% 1.75%
Number of daily rates quoted 3 1 5
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£225 £170 £95
Average daily rate % change year-on-year
+32.35% +78.94%
90% offered a daily rate of more than £133 £170 £84
10% offered a daily rate of more than £263 £170 £258
UK excluding London average daily rate £155 £170 £140
% change year-on-year
-8.82% +21.42%
Number of hourly rates quoted 2 0 2
Average hourly rate £13.58 - £10.75
90% offered a hourly rate of more than £11.58 - £10.55
10% offered a hourly rate of more than £15.58 - £10.95
UK excluding London average hourly rate £15.50 £15.50 £14.50
% change year-on-year
- +6.89%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
564 353 458
As % of all contract IT jobs located in the North East 92.92% 91.45% 92.34%
Number of daily rates quoted 339 161 208
Average daily rate £350 £328 £308
Average daily rate % change year-on-year
+6.87% +6.50%
90% offered a daily rate of more than £219 £188 £175
10% offered a daily rate of more than £500 £525 £475
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 41 59 34
Average hourly rate £13.50 £17.00 £13.11
Average hourly rate % change year-on-year
-20.58% +29.67%
90% offered a hourly rate of more than £8.50 £10.50 £10.50
10% offered a hourly rate of more than £32.13 £32.50 £21.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Desktop Support
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the North East

Desktop Support
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the North East region.

Desktop Support Daily Rate Trend in the North East

Desktop Support
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the North East region over the 3 months to 22 August 2014.

Desktop Support Daily Rate Histogram in the North East

Desktop Support
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the North East region.

Desktop Support Hourly Rate Trend in the North East

Desktop Support
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the North East region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -19 6 £225 +32.35% 1
Durham - - - -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the North East

For the 6 months to 22 August 2014, IT contractor jobs across the North East region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 13 (100.00%) Windows
2 11 (84.62%) Windows 7
3 7 (53.85%) Windows XP
4 5 (38.46%) SCCM
4 5 (38.46%) SC Cleared
4 5 (38.46%) Security Cleared
4 5 (38.46%) Microsoft
4 5 (38.46%) Active Directory
5 4 (30.77%) ITIL
5 4 (30.77%) Windows Server 2003
5 4 (30.77%) Incident Management
6 3 (23.08%) Change Management
6 3 (23.08%) CA
6 3 (23.08%) Unicenter
6 3 (23.08%) DTS
6 3 (23.08%) DHCP
7 2 (15.38%) MS Office
7 2 (15.38%) Problem Management
8 1 (7.69%) WSUS
8 1 (7.69%) Change Control
8 1 (7.69%) Cisco
8 1 (7.69%) UNIX
8 1 (7.69%) HPUX
8 1 (7.69%) MS Exchange
8 1 (7.69%) LAN
8 1 (7.69%) WAN
8 1 (7.69%) Front Office
8 1 (7.69%) Windows Server 2008
8 1 (7.69%) Service Management
8 1 (7.69%) MPLS

Desktop Support
Top Related IT Skills in the North East by Category

For the 6 months to 22 August 2014, IT contractor jobs across the North East region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) MS Exchange
Applications
1 2 (15.38%) MS Office
Communications & Networking
1 3 (23.08%) DHCP
2 1 (7.69%) LAN
2 1 (7.69%) WAN
2 1 (7.69%) MPLS
2 1 (7.69%) DSL
Database & Business Intelligence
1 3 (23.08%) DTS
General
1 1 (7.69%) Front Office
Operating Systems
1 13 (100.00%) Windows
2 11 (84.62%) Windows 7
3 7 (53.85%) Windows XP
4 4 (30.77%) Windows Server 2003
5 1 (7.69%) UNIX
5 1 (7.69%) HPUX
5 1 (7.69%) Windows Server 2008
Processes & Methodologies
1 4 (30.77%) ITIL
1 4 (30.77%) Incident Management
2 3 (23.08%) Change Management
3 2 (15.38%) Problem Management
4 1 (7.69%) Change Control
4 1 (7.69%) Service Management
Qualifications
1 5 (38.46%) SC Cleared
1 5 (38.46%) Security Cleared
System Software
1 5 (38.46%) Active Directory
Systems Management
1 5 (38.46%) SCCM
2 3 (23.08%) Unicenter
3 1 (7.69%) WSUS
Vendors
1 5 (38.46%) Microsoft
2 3 (23.08%) CA
3 1 (7.69%) Cisco