The statistics below represent IT contracts advertised across the North East region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Desktop Support
Rank 94 75 52
Rank change year-on-year
-19 -23
Contract jobs requiring a Desktop Support 14 11 8
As % of all contract IT jobs located in the North East 1.09% 1.06% 1.32%
As % of the Job Titles category 1.20% 1.12% 1.40%
Number of daily rates quoted 5 1 4
Median daily rate £218 £190 £233
Median daily rate % change year-on-year
+14.47% -18.27%
90% offered a daily rate of more than £154 £190 £145
10% offered a daily rate of more than £225 £190 £263
UK excluding London median daily rate £145 £163 £160
% change year-on-year
-10.76% +1.56%
Number of hourly rates quoted 4 9 2
Median hourly rate £26.50 £16.16 £13.58
Median hourly rate % change year-on-year
+63.98% +18.97%
90% offered a hourly rate of more than £16.90 £12.50 £11.58
10% offered a hourly rate of more than £27.55 £17.77 £15.58
UK excluding London median hourly rate £13.48 £15.00 £15.50
% change year-on-year
-10.16% -3.22%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
1168 981 573
As % of all contract IT jobs located in the North East 90.82% 94.24% 94.24%
Number of daily rates quoted 749 599 348
Median daily rate £344 £415 £350
Median daily rate % change year-on-year
-17.10% +18.57%
90% offered a daily rate of more than £225 £250 £225
10% offered a daily rate of more than £497 £575 £500
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 67 55 40
Median hourly rate £27.00 £15.00 £13.00
Median hourly rate % change year-on-year
+80.00% +15.38%
90% offered a hourly rate of more than £15.00 £11.17 £8.50
10% offered a hourly rate of more than £32.50 £32.50 £32.09
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Desktop Support
Jobs Demand Trend in the North East

The demand trend of IT contracts across the North East region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the North East

Desktop Support
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the North East region.

Desktop Support Daily Rate Trend in the North East

Desktop Support
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the North East region.

Desktop Support Hourly Rate Trend in the North East

Desktop Support
Hourly Rate Histogram in the North East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the North East region over the 3 months to 25 August 2016.

Desktop Support Hourly Rate Histogram in the North East

Desktop Support
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the North East region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -23 10 £218 +14.47%
Durham +5 3 £175 -
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 25 August 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region featuring Desktop Support in the job title.

1 38 (88.37%) Windows
2 35 (81.40%) Active Directory
3 32 (74.42%) DHCP
4 31 (72.09%) XenApp
5 30 (69.77%) Citrix
6 28 (65.12%) DNS
7 27 (62.79%) Windows Server
8 26 (60.47%) Windows Server 2008
8 26 (60.47%) Security Cleared
9 25 (58.14%) Windows Server 2003
10 24 (55.81%) Windows 7
11 22 (51.16%) Microsoft App-V
12 21 (48.84%) AppSense
12 21 (48.84%) VMware
13 20 (46.51%) Microsoft
13 20 (46.51%) SC Cleared
13 20 (46.51%) Software Delivery
14 19 (44.19%) SCCM
15 16 (37.21%) ThinPrint
16 15 (34.88%) Fat Client
16 15 (34.88%) Wi-Fi
16 15 (34.88%) Thin Client
16 15 (34.88%) 3G
17 11 (25.58%) ITIL
17 11 (25.58%) BPSS Clearance
18 10 (23.26%) VMware Infrastructure
18 10 (23.26%) XenServer
18 10 (23.26%) XenDesktop
18 10 (23.26%) SMS
18 10 (23.26%) Degree

Desktop Support Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (18.60%) MS Exchange
2 6 (13.95%) Exchange Server 2010
2 6 (13.95%) Skype for Business
3 5 (11.63%) IIS
Applications
1 4 (9.30%) MS Excel
2 1 (2.33%) MS Office
Cloud Services
1 1 (2.33%) Office 365
Communications & Networking
1 32 (74.42%) DHCP
2 28 (65.12%) DNS
3 15 (34.88%) 3G
3 15 (34.88%) Wi-Fi
4 10 (23.26%) SMS
5 4 (9.30%) Remote Desktop
6 1 (2.33%) Ethernet
6 1 (2.33%) Internet
6 1 (2.33%) Intranet
6 1 (2.33%) Skype
6 1 (2.33%) VoIP
6 1 (2.33%) Wireless
Database & Business Intelligence
1 3 (6.98%) SQL Server
General
1 2 (4.65%) Finance
2 1 (2.33%) Legal
2 1 (2.33%) Telecoms
Miscellaneous
1 15 (34.88%) Fat Client
1 15 (34.88%) Thin Client
2 10 (23.26%) Computer Science
3 6 (13.95%) Data Centre
4 1 (2.33%) Analytical Skills
4 1 (2.33%) Blackberry
4 1 (2.33%) Driving Licence
4 1 (2.33%) Fintech
4 1 (2.33%) Management Information System
4 1 (2.33%) Statistics
Operating Systems
1 38 (88.37%) Windows
2 27 (62.79%) Windows Server
3 26 (60.47%) Windows Server 2008
4 25 (58.14%) Windows Server 2003
5 24 (55.81%) Windows 7
6 6 (13.95%) Windows XP
7 2 (4.65%) Windows 8
8 1 (2.33%) Android
8 1 (2.33%) Apple iOS
8 1 (2.33%) Mac OS X
8 1 (2.33%) Windows 10
Processes & Methodologies
1 20 (46.51%) Software Delivery
2 11 (25.58%) ITIL
3 7 (16.28%) Escalation Management
3 7 (16.28%) Incident Management
3 7 (16.28%) Operational Acceptance Testing
3 7 (16.28%) Problem Management
4 6 (13.95%) Project Management
5 5 (11.63%) Business Continuity
5 5 (11.63%) Service Delivery
6 1 (2.33%) Business Analysis
6 1 (2.33%) Change Control
6 1 (2.33%) Server Building
6 1 (2.33%) Service Management
6 1 (2.33%) Time Management
Programming Languages
1 3 (6.98%) SQL
Qualifications
1 26 (60.47%) Security Cleared
2 20 (46.51%) SC Cleared
3 11 (25.58%) BPSS Clearance
4 10 (23.26%) Degree
5 1 (2.33%) A+ Certification
5 1 (2.33%) DV Cleared
5 1 (2.33%) MCDST
5 1 (2.33%) MCP
5 1 (2.33%) Microsoft Certification
Quality Assurance & Compliance
1 8 (18.60%) Disclosure Scotland
1 8 (18.60%) SLA
System Software
1 35 (81.40%) Active Directory
2 31 (72.09%) XenApp
3 22 (51.16%) Microsoft App-V
4 10 (23.26%) VMware Infrastructure
4 10 (23.26%) XenDesktop
4 10 (23.26%) XenServer
5 5 (11.63%) Hyper-V
6 1 (2.33%) Virtual Machines
Systems Management
1 19 (44.19%) SCCM
2 8 (18.60%) Systems Management Server (SMS)
3 5 (11.63%) EdgeSight
3 5 (11.63%) SafeCom
3 5 (11.63%) XenMobile
Vendors
1 30 (69.77%) Citrix
2 21 (48.84%) AppSense
2 21 (48.84%) VMware
3 20 (46.51%) Microsoft
4 16 (37.21%) ThinPrint
5 5 (11.63%) HP
5 5 (11.63%) SAP
6 1 (2.33%) Apple
6 1 (2.33%) Remedy
6 1 (2.33%) Virgin Media