The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 72 67 70
Rank change year-on-year
-5 +3
Permanent jobs requiring a Technical Support Analyst 5 1 3
As % of all permanent IT jobs located in the North East 0.60% 0.15% 0.39%
As % of the Job Titles category 0.61% 0.16% 0.40%
Number of salaries quoted 5 1 1
Average salary £30,500 £25,000 £25,000
Average salary % change year-on-year
+22.00% -
UK excluding London average salary £27,500 £30,500 £27,875
% change year-on-year
-9.83% +9.41%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
817 637 751
As % of all permanent IT jobs located in the North East 97.26% 96.96% 97.15%
Number of salaries quoted 589 540 641
Average salary £33,500 £36,500 £35,000
Average salary % change year-on-year
-8.21% +4.28%
90% offered a salary of more than £22,500 £22,500 £23,400
10% offered a salary of more than £50,000 £60,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support Analyst
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the North East

Technical Support Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the North East region.

Technical Support Analyst Salary Trend in the North East

Technical Support Analyst
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Technical Support Analyst across the North East region over the 3 months to 1 September 2014.

Technical Support Analyst Salary Histogram in the North East

Technical Support Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the North East region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +2 4 £35,250 +41.00%
Durham - 1 £20,000 -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the North East

For the 6 months to 1 September 2014, IT jobs across the North East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) MS Excel
1 6 (100.00%) DHCP
1 6 (100.00%) DNS
1 6 (100.00%) Microsoft
1 6 (100.00%) Active Directory
2 5 (83.33%) WSUS
2 5 (83.33%) Disaster Recovery
2 5 (83.33%) Firewall
2 5 (83.33%) VMware
2 5 (83.33%) Business Continuity
2 5 (83.33%) SAN
2 5 (83.33%) ITIL
2 5 (83.33%) Cisco
2 5 (83.33%) Linux
2 5 (83.33%) SQL
2 5 (83.33%) SQL Server
2 5 (83.33%) Hyper-V
2 5 (83.33%) Project Management
3 3 (50.00%) Windows Server 2012
3 3 (50.00%) Windows Server 2008
4 2 (33.33%) SQL Server 2008
4 2 (33.33%) VMware Infrastructure
4 2 (33.33%) SQL Server 2005
4 2 (33.33%) Windows Server 2003
4 2 (33.33%) HP
4 2 (33.33%) Dell
4 2 (33.33%) Capacity Planning
4 2 (33.33%) SQL Server 2012
5 1 (16.67%) Windows 8

Technical Support Analyst
Top Related IT Skills in the North East by Category

For the 6 months to 1 September 2014, IT jobs across the North East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 6 (100.00%) MS Excel
2 1 (16.67%) MS Office
Communications & Networking
1 6 (100.00%) DHCP
1 6 (100.00%) DNS
2 5 (83.33%) SAN
2 5 (83.33%) Firewall
Database & Business Intelligence
1 5 (83.33%) SQL Server
2 2 (33.33%) SQL Server 2005
2 2 (33.33%) SQL Server 2008
2 2 (33.33%) SQL Server 2012
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Linux
3 3 (50.00%) Windows Server 2008
3 3 (50.00%) Windows Server 2012
4 2 (33.33%) Windows Server 2003
5 1 (16.67%) Windows Vista
5 1 (16.67%) Windows 7
5 1 (16.67%) Windows 8
Processes & Methodologies
1 5 (83.33%) ITIL
1 5 (83.33%) Project Management
1 5 (83.33%) Disaster Recovery
1 5 (83.33%) Business Continuity
2 2 (33.33%) Capacity Planning
Programming Languages
1 5 (83.33%) SQL
System Software
1 6 (100.00%) Active Directory
2 5 (83.33%) Hyper-V
3 2 (33.33%) VMware Infrastructure
Systems Management
1 5 (83.33%) WSUS
Vendors
1 6 (100.00%) Microsoft
2 5 (83.33%) Cisco
2 5 (83.33%) VMware
3 2 (33.33%) HP
3 2 (33.33%) Dell
4 1 (16.67%) Apple