The table below looks at the statistics for the Technical Support Analyst role in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank - - 74
Permanent jobs requiring a Technical Support Analyst 0 0 1
As % of all permanent IT jobs located in the North East - - 0.15%
As % of the Job Titles category - - 0.16%
Number of salaries quoted 0 0 1
Average salary - - £28,300
UK excluding London average salary £30,250 £27,500 £29,000
% change year-on-year
+10.00% -5.17%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North East
Permanent IT job ads with a match in the
Job Titles category
641 555 639
As % of all permanent IT jobs located in the North East 92.50% 97.88% 98.31%
Number of salaries quoted 541 441 535
Average salary £35,000 £36,000 £36,328
Average salary % change year-on-year
-2.77% -0.90%
90% offered a salary of more than £24,500 £25,000 £22,500
10% offered a salary of more than £55,000 £60,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support Analyst
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the North East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the North East

Technical Support Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the North East region.

Technical Support Analyst Salary Trend in the North East

Technical Support Analyst
Top 30 Related IT Skills in the North East

For the 6 months to 30 January 2015, IT jobs across the North East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 5 (83.33%) SQL
2 4 (66.67%) Oracle
2 4 (66.67%) UNIX
2 4 (66.67%) Finance
2 4 (66.67%) Oracle Applications
2 4 (66.67%) SC Cleared
2 4 (66.67%) Security Cleared
3 2 (33.33%) Windows
3 2 (33.33%) MS Excel
3 2 (33.33%) DHCP
3 2 (33.33%) DNS
3 2 (33.33%) Microsoft
3 2 (33.33%) Active Directory
3 2 (33.33%) Windows Server 2012
3 2 (33.33%) Windows Server 2008
4 1 (16.67%) SQL Server 2008
4 1 (16.67%) Hyper-V
4 1 (16.67%) Windows 7
4 1 (16.67%) Capacity Planning
4 1 (16.67%) SQL Server 2012
4 1 (16.67%) Windows 8
4 1 (16.67%) Windows Vista
4 1 (16.67%) WSUS
4 1 (16.67%) Analytical Skills
4 1 (16.67%) VMware Infrastructure
4 1 (16.67%) HP
4 1 (16.67%) Dell
4 1 (16.67%) SAN
4 1 (16.67%) Apple
4 1 (16.67%) Windows Server 2003

Technical Support Analyst
Top Related IT Skills in the North East by Category

For the 6 months to 30 January 2015, IT jobs across the North East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 2 (33.33%) MS Excel
2 1 (16.67%) MS Office
Business Applications
1 4 (66.67%) Oracle Applications
Communications & Networking
1 2 (33.33%) DHCP
1 2 (33.33%) DNS
2 1 (16.67%) SAN
2 1 (16.67%) Firewall
Database & Business Intelligence
1 1 (16.67%) SQL Server 2008
1 1 (16.67%) SQL Server 2012
1 1 (16.67%) SQL Server
1 1 (16.67%) SQL Server 2005
General
1 4 (66.67%) Finance
Miscellaneous
1 1 (16.67%) Analytical Skills
Operating Systems
1 4 (66.67%) UNIX
2 2 (33.33%) Windows
2 2 (33.33%) Windows Server 2012
2 2 (33.33%) Windows Server 2008
3 1 (16.67%) Windows 7
3 1 (16.67%) Windows 8
3 1 (16.67%) Windows Vista
3 1 (16.67%) Windows Server 2003
3 1 (16.67%) Linux
Processes & Methodologies
1 1 (16.67%) Capacity Planning
1 1 (16.67%) Project Management
1 1 (16.67%) ITIL
1 1 (16.67%) Business Continuity
1 1 (16.67%) Disaster Recovery
Programming Languages
1 5 (83.33%) SQL
Qualifications
1 4 (66.67%) SC Cleared
1 4 (66.67%) Security Cleared
System Software
1 2 (33.33%) Active Directory
2 1 (16.67%) Hyper-V
2 1 (16.67%) VMware Infrastructure
Systems Management
1 1 (16.67%) WSUS
Vendors
1 4 (66.67%) Oracle
2 2 (33.33%) Microsoft
3 1 (16.67%) HP
3 1 (16.67%) Dell
3 1 (16.67%) Apple
3 1 (16.67%) Cisco
3 1 (16.67%) VMware