The statistics below represent IT jobs advertised across the North West region that had 2nd Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Second Line Support Technician
Rank 234 237 258
Rank change year-on-year
+3 +21
Permanent jobs requiring a 2nd Line Support Technician 25 4 5
As % of all permanent IT jobs located in the North West 0.40% 0.065% 0.067%
As % of the Job Titles category 0.41% 0.068% 0.069%
Number of salaries quoted 24 4 5
Median salary £25,000 £22,000 £20,000
Median salary % change year-on-year
+13.63% +10.00%
90% offered a salary of more than £21,100 £22,000 £18,800
10% offered a salary of more than £27,500 £22,000 £21,800
UK excluding London median salary £24,500 £24,000 £23,500
% change year-on-year
+2.08% +2.12%
2nd Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6045 5907 7227
As % of all permanent IT jobs located in the North West 96.66% 95.91% 96.58%
Number of salaries quoted 5096 4898 6180
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

2nd Line Support Technician
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured 2nd Line Support Technician in the job title.

2nd Line Support Technician Jobs Demand Trend in the North West

2nd Line Support Technician
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the North West region.

2nd Line Support Technician Salary Trend in the North West

2nd Line Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the North West region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +9 25 £25,000 +13.63% 3
2nd Line Support Technician
England

2nd Line Support Technician Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 4 December 2016, 2nd Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 2nd Line Support Technician in the job title.

1 26 (96.30%) Microsoft
2 23 (85.19%) Windows
3 22 (81.48%) Active Directory
4 21 (77.78%) MS Exchange
4 21 (77.78%) Windows 7
5 15 (55.56%) ITIL
5 15 (55.56%) Cisco
5 15 (55.56%) Terminal Services
6 14 (51.85%) CMDB
7 11 (40.74%) Microsoft Certification
8 9 (33.33%) VMware
9 8 (29.63%) VMware Infrastructure
9 8 (29.63%) Windows Server
10 7 (25.93%) Office 365
10 7 (25.93%) Hyper-V
10 7 (25.93%) Firewall
10 7 (25.93%) WAN
11 6 (22.22%) DHCP
11 6 (22.22%) TCP/IP
11 6 (22.22%) DNS
11 6 (22.22%) LAN
11 6 (22.22%) VoIP
11 6 (22.22%) MS Excel
11 6 (22.22%) SQL Server
11 6 (22.22%) MS Office
11 6 (22.22%) Windows Server 2008
12 5 (18.52%) MCSA
13 4 (14.81%) Issue Tracking
13 4 (14.81%) Degree
14 2 (7.41%) Citrix

2nd Line Support Technician Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (77.78%) MS Exchange
2 1 (3.70%) SharePoint
Applications
1 6 (22.22%) MS Excel
1 6 (22.22%) MS Office
Business Applications
1 1 (3.70%) Dynamics CRM
Cloud Services
1 7 (25.93%) Office 365
Communications & Networking
1 7 (25.93%) Firewall
1 7 (25.93%) WAN
2 6 (22.22%) DHCP
2 6 (22.22%) DNS
2 6 (22.22%) LAN
2 6 (22.22%) TCP/IP
2 6 (22.22%) VoIP
3 1 (3.70%) VPN
Database & Business Intelligence
1 6 (22.22%) SQL Server
Miscellaneous
1 14 (51.85%) CMDB
2 1 (3.70%) Driving Licence
Operating Systems
1 23 (85.19%) Windows
2 21 (77.78%) Windows 7
3 8 (29.63%) Windows Server
4 6 (22.22%) Windows Server 2008
5 1 (3.70%) Windows 10
5 1 (3.70%) Windows 8
Processes & Methodologies
1 15 (55.56%) ITIL
2 4 (14.81%) Issue Tracking
3 1 (3.70%) CRM
Qualifications
1 11 (40.74%) Microsoft Certification
2 5 (18.52%) MCSA
3 4 (14.81%) Degree
Quality Assurance & Compliance
1 1 (3.70%) SLA
System Software
1 22 (81.48%) Active Directory
2 15 (55.56%) Terminal Services
3 8 (29.63%) VMware Infrastructure
4 7 (25.93%) Hyper-V
Vendors
1 26 (96.30%) Microsoft
2 15 (55.56%) Cisco
3 9 (33.33%) VMware
4 2 (7.41%) Citrix
5 1 (3.70%) Sage
Stockport, Cheshire
Adria Solutions Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 5 days ago
Oldham, Lancashire
Adria Solutions Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 4 days ago
Cheadle, Cheshire
Recital Consulting
Salary: £20000 - £27000 Per Annum
Posted: 5 days ago