The first table below looks at the demand for the 2nd Line Support Technician role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Technician in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Second Line Support Technician
Rank 239 242 -
Rank change year-on-year
+3 -
Permanent jobs requiring a 2nd Line Support Technician 1 3 0
As % of all permanent IT jobs located in the North West 0.014% 0.041% -
As % of the Job Titles category 0.015% 0.044% -
Number of salaries quoted 1 3 0
Average salary £21,500 £22,000 -
Average salary % change year-on-year
-2.27% -
UK excluding London average salary £25,000 £22,500 £22,750
% change year-on-year
+11.11% -1.09%
Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6783 6860 7214
As % of all permanent IT jobs located in the North West 94.77% 94.75% 96.25%
Number of salaries quoted 5504 5868 6344
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,000 £23,000 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Technician
England

2nd Line Support Technician
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Technician in the job title across the North West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in the North West

2nd Line Support Technician
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the North West region.

2nd Line Support Technician Salary Trend in the North West

2nd Line Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Technician within the North West region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -8 1 £21,500 -2.27% 1
2nd Line Support Technician
England

2nd Line Support Technician
Top 30 Related IT Skills in the North West

For the 6 months to 30 July 2014, IT jobs across the North West region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title.

1 6 (100.00%) Windows
2 5 (83.33%) Windows Server 2008
3 3 (50.00%) Windows 2000 Server
3 3 (50.00%) Firewall
3 3 (50.00%) ITIL
3 3 (50.00%) Legal
3 3 (50.00%) MS Exchange
3 3 (50.00%) Microsoft
4 2 (33.33%) Active Directory
4 2 (33.33%) VPN
4 2 (33.33%) ADSL
4 2 (33.33%) VMware
4 2 (33.33%) Windows Server 2003
4 2 (33.33%) Exchange Server 2013
4 2 (33.33%) Exchange Server 2010
4 2 (33.33%) VMware Infrastructure
4 2 (33.33%) Degree
5 1 (16.67%) WatchGuard
5 1 (16.67%) Draytek
5 1 (16.67%) Fat Client
5 1 (16.67%) Android
5 1 (16.67%) SQL Server 2008
5 1 (16.67%) SQL Server 2012
5 1 (16.67%) Windows 8
5 1 (16.67%) Windows Server 2012
5 1 (16.67%) Mobile Device Management
5 1 (16.67%) iSeries
5 1 (16.67%) XenApp
5 1 (16.67%) Windows 7
5 1 (16.67%) vSphere

2nd Line Support Technician
Top Related IT Skills in the North West by Category

For the 6 months to 30 July 2014, IT jobs across the North West region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) MS Exchange
2 2 (33.33%) Exchange Server 2013
2 2 (33.33%) Exchange Server 2010
3 1 (16.67%) Exchange Server 2003
Communications & Networking
1 3 (50.00%) Firewall
2 2 (33.33%) VPN
2 2 (33.33%) ADSL
3 1 (16.67%) IPsec
3 1 (16.67%) VLAN
3 1 (16.67%) LAN
3 1 (16.67%) VoIP
3 1 (16.67%) WAN
3 1 (16.67%) DHCP
3 1 (16.67%) DNS
3 1 (16.67%) SSL
Database & Business Intelligence
1 1 (16.67%) SQL Server 2008
1 1 (16.67%) SQL Server 2012
1 1 (16.67%) SQL Server 2005
1 1 (16.67%) SQL Server
General
1 3 (50.00%) Legal
2 1 (16.67%) Telecoms
2 1 (16.67%) Advertising
Miscellaneous
1 1 (16.67%) Fat Client
1 1 (16.67%) iSeries
1 1 (16.67%) Blackberry
1 1 (16.67%) AS400
1 1 (16.67%) Thin Client
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Windows Server 2008
3 3 (50.00%) Windows 2000 Server
4 2 (33.33%) Windows Server 2003
5 1 (16.67%) Android
5 1 (16.67%) Windows 8
5 1 (16.67%) Windows Server 2012
5 1 (16.67%) Windows 7
5 1 (16.67%) Apple iOS
5 1 (16.67%) Windows XP
Processes & Methodologies
1 3 (50.00%) ITIL
2 1 (16.67%) Mobile Device Management
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 2 (33.33%) Degree
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 2 (33.33%) Active Directory
1 2 (33.33%) VMware Infrastructure
2 1 (16.67%) XenApp
2 1 (16.67%) vSphere
Vendors
1 3 (50.00%) Microsoft
2 2 (33.33%) VMware
3 1 (16.67%) WatchGuard
3 1 (16.67%) Draytek
3 1 (16.67%) IBM
3 1 (16.67%) HP
3 1 (16.67%) Avaya
Chester
Applause IT Innovation
Salary: £20000 - £23000 per annum + Includes Car/Allowance+bens
Posted: 16 days ago