The statistics below represent IT jobs advertised across the North West region that had 2nd Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 February 2017 with a comparison to same period over 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Second Line Support Technician
England / North West
Rank 244 218 248
Rank change year-on-year
-26 +30
Permanent jobs requiring a 2nd Line Support Technician 3 12 14
As % of all permanent IT jobs located in the North West 0.050% 0.21% 0.20%
As % of the Job Titles category 0.052% 0.22% 0.21%
Number of salaries quoted 3 12 14
Median salary £25,000 £22,500 £22,750
Median salary % change year-on-year
+11.11% -1.09%
UK excluding London median salary £21,292 £23,250 £24,000
% change year-on-year
-8.42% -3.12%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5782 5407 6655
As % of all permanent IT jobs located in the North West 96.66% 96.61% 97.01%
Number of salaries quoted 4823 4541 5512
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,364 £24,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Technician
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured 2nd Line Support Technician in the job title.

2nd Line Support Technician Jobs Demand Trend in the North West

2nd Line Support Technician
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the North West region.

2nd Line Support Technician Salary Trend in the North West

2nd Line Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the North West region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -31 3 £25,000 +11.11% 1
2nd Line Support Technician
England

2nd Line Support Technician Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 28 February 2017, 2nd Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 2nd Line Support Technician in the job title.

1 24 (96.00%) Microsoft
2 22 (88.00%) Windows
3 21 (84.00%) MS Exchange
3 21 (84.00%) Active Directory
4 20 (80.00%) Windows 7
5 15 (60.00%) Terminal Services
5 15 (60.00%) ITIL
5 15 (60.00%) Cisco
6 14 (56.00%) CMDB
7 9 (36.00%) Microsoft Certification
8 8 (32.00%) VMware
8 8 (32.00%) VMware Infrastructure
9 7 (28.00%) Office 365
9 7 (28.00%) Firewall
9 7 (28.00%) WAN
9 7 (28.00%) Windows Server
10 6 (24.00%) DHCP
10 6 (24.00%) TCP/IP
10 6 (24.00%) DNS
10 6 (24.00%) LAN
10 6 (24.00%) VoIP
10 6 (24.00%) MS Excel
10 6 (24.00%) SQL Server
10 6 (24.00%) MS Office
10 6 (24.00%) Windows Server 2008
10 6 (24.00%) Hyper-V
11 3 (12.00%) Degree
11 3 (12.00%) MCSA
11 3 (12.00%) Issue Tracking
12 1 (4.00%) CRM

2nd Line Support Technician Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (84.00%) MS Exchange
2 1 (4.00%) SharePoint
Applications
1 6 (24.00%) MS Excel
1 6 (24.00%) MS Office
Business Applications
1 1 (4.00%) Dynamics CRM
Cloud Services
1 7 (28.00%) Office 365
Communications & Networking
1 7 (28.00%) Firewall
1 7 (28.00%) WAN
2 6 (24.00%) DHCP
2 6 (24.00%) DNS
2 6 (24.00%) LAN
2 6 (24.00%) TCP/IP
2 6 (24.00%) VoIP
Database & Business Intelligence
1 6 (24.00%) SQL Server
Miscellaneous
1 14 (56.00%) CMDB
2 1 (4.00%) Driving Licence
Operating Systems
1 22 (88.00%) Windows
2 20 (80.00%) Windows 7
3 7 (28.00%) Windows Server
4 6 (24.00%) Windows Server 2008
Processes & Methodologies
1 15 (60.00%) ITIL
2 3 (12.00%) Issue Tracking
3 1 (4.00%) CRM
Qualifications
1 9 (36.00%) Microsoft Certification
2 3 (12.00%) Degree
2 3 (12.00%) MCSA
Quality Assurance & Compliance
1 1 (4.00%) SLA
System Software
1 21 (84.00%) Active Directory
2 15 (60.00%) Terminal Services
3 8 (32.00%) VMware Infrastructure
4 6 (24.00%) Hyper-V
Vendors
1 24 (96.00%) Microsoft
2 15 (60.00%) Cisco
3 8 (32.00%) VMware
4 1 (4.00%) Citrix
4 1 (4.00%) Sage
Macclesfield, Cheshire
Itecco
Salary: £20000 - £25000 per annum + Bonus + MORE
Posted: 18 hours ago
Sale
CCS IT Solutions Ltd
Salary: £25,000 - £30,000 per year
Posted: 15 days ago