The statistics below represent IT jobs advertised across the North West region that had 2nd Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Second Line Support Technician
Rank 229 253 255
Rank change year-on-year
+24 +2
Permanent jobs requiring a 2nd Line Support Technician 5 4 2
As % of all permanent IT jobs located in the North West 0.090% 0.063% 0.028%
As % of the Job Titles category 0.093% 0.065% 0.029%
Number of salaries quoted 5 4 2
Median salary £22,500 £22,500 £23,250
Median salary % change year-on-year
- -3.22%
UK excluding London median salary £23,250 £21,000 £24,000
% change year-on-year
+10.71% -12.50%
2nd Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5397 6184 6861
As % of all permanent IT jobs located in the North West 97.51% 96.78% 96.99%
Number of salaries quoted 4578 5042 5525
Median salary £40,000 £40,000 £36,500
Median salary % change year-on-year
- +9.58%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Technician
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region that featured 2nd Line Support Technician in the job title.

2nd Line Support Technician Jobs Demand Trend in the North West

2nd Line Support Technician
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the North West region.

2nd Line Support Technician Salary Trend in the North West

2nd Line Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the North West region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +4 3 £22,500 - 2
Cheshire +41 2 £31,000 +37.77%
2nd Line Support Technician
England

2nd Line Support Technician Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 26 June 2016, 2nd Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring 2nd Line Support Technician in the job title.

1 17 (100.00%) Windows
1 17 (100.00%) Active Directory
2 14 (82.35%) Windows 7
3 12 (70.59%) Microsoft
4 10 (58.82%) ITIL
5 9 (52.94%) Cisco
5 9 (52.94%) Terminal Services
6 7 (41.18%) MS Office
6 7 (41.18%) MS Exchange
7 6 (35.29%) CMDB
7 6 (35.29%) Windows Server 2012
7 6 (35.29%) Windows Server 2008
8 5 (29.41%) LAN
8 5 (29.41%) TCP/IP
9 4 (23.53%) SLA
9 4 (23.53%) MS Excel
9 4 (23.53%) Citrix
10 3 (17.65%) Intel Security
10 3 (17.65%) Wi-Fi
10 3 (17.65%) VMware
10 3 (17.65%) MCP
10 3 (17.65%) Linux
10 3 (17.65%) WAN
10 3 (17.65%) VPN
10 3 (17.65%) Dell
10 3 (17.65%) Analytical Skills
10 3 (17.65%) SCCM
10 3 (17.65%) Windows Server
10 3 (17.65%) Windows 8
11 2 (11.76%) PCI DSS

2nd Line Support Technician Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (41.18%) MS Exchange
Applications
1 7 (41.18%) MS Office
2 4 (23.53%) MS Excel
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 5 (29.41%) LAN
1 5 (29.41%) TCP/IP
2 3 (17.65%) VPN
2 3 (17.65%) WAN
2 3 (17.65%) Wi-Fi
3 2 (11.76%) SAN
3 2 (11.76%) VoIP
4 1 (5.88%) Firewall
4 1 (5.88%) Remote Desktop
General
1 1 (5.88%) Finance
1 1 (5.88%) Law
Miscellaneous
1 6 (35.29%) CMDB
2 3 (17.65%) Analytical Skills
Operating Systems
1 17 (100.00%) Windows
2 14 (82.35%) Windows 7
3 6 (35.29%) Windows Server 2008
3 6 (35.29%) Windows Server 2012
4 3 (17.65%) Linux
4 3 (17.65%) Windows 8
4 3 (17.65%) Windows Server
5 2 (11.76%) Mac OS X
6 1 (5.88%) CentOS
6 1 (5.88%) Ubuntu
6 1 (5.88%) Windows 10
Processes & Methodologies
1 10 (58.82%) ITIL
2 1 (5.88%) Case Management
2 1 (5.88%) Email Filtering
2 1 (5.88%) Incident Management
2 1 (5.88%) Kalman Filter
2 1 (5.88%) Line Management
2 1 (5.88%) Mentoring
2 1 (5.88%) Web Filtering
Qualifications
1 3 (17.65%) MCP
Quality Assurance & Compliance
1 4 (23.53%) SLA
2 2 (11.76%) ISO/IEC 27001
2 2 (11.76%) PCI DSS
System Software
1 17 (100.00%) Active Directory
2 9 (52.94%) Terminal Services
3 2 (11.76%) VMware Infrastructure
Systems Management
1 3 (17.65%) SCCM
Vendors
1 12 (70.59%) Microsoft
2 9 (52.94%) Cisco
3 4 (23.53%) Citrix
4 3 (17.65%) Dell
4 3 (17.65%) Intel Security
4 3 (17.65%) VMware
5 2 (11.76%) Apple
5 2 (11.76%) LANDesk
Manchester, Lancashire
Bluetownonline
Salary: £16016 per annum
Posted: Yesterday
Cheadle, Cheshire
Recital Consulting
Salary: £20000 - £26000 Per Annum
Posted: 5 days ago