The table below looks at the statistics for the 2nd Line Support Technician role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Technician in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Second Line Support Technician
Rank 246 - 270
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support Technician 4 0 6
As % of all permanent IT jobs located in the North West 0.054% - 0.075%
As % of the Job Titles category 0.058% - 0.078%
Number of salaries quoted 4 0 4
Average salary £20,750 - £22,000
90% offered a salary of more than £18,600 - £18,700
10% offered a salary of more than £23,950 - £22,500
UK excluding London average salary £23,000 £25,500 £22,000
% change year-on-year
-9.80% +15.90%
2nd Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
6950 6476 7701
As % of all permanent IT jobs located in the North West 94.34% 95.35% 96.56%
Number of salaries quoted 5973 5486 6807
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £25,000 £23,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Technician
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Technician in the job title across the North West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in the North West

2nd Line Support Technician
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the North West region.

2nd Line Support Technician Salary Trend in the North West

2nd Line Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Technician within the North West region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester - 3 £21,500 - 3
Lancashire - 1 £20,000 -
2nd Line Support Technician
England

2nd Line Support Technician
Top 30 Related IT Skills in the North West

For the 6 months to 19 December 2014, IT jobs across the North West region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title.

1 9 (90.00%) Windows
1 9 (90.00%) Active Directory
2 8 (80.00%) Microsoft
3 7 (70.00%) VMware
3 7 (70.00%) Windows Server 2008
4 6 (60.00%) Windows 7
5 5 (50.00%) MS Office
5 5 (50.00%) MS Excel
5 5 (50.00%) MS Exchange
6 4 (40.00%) Exchange Server 2010
6 4 (40.00%) VMware Infrastructure
6 4 (40.00%) Citrix
6 4 (40.00%) Windows XP
6 4 (40.00%) LAN
6 4 (40.00%) TCP/IP
7 3 (30.00%) WAN
7 3 (30.00%) Windows Server 2003
7 3 (30.00%) vSphere
7 3 (30.00%) MCP
8 2 (20.00%) Firewall
8 2 (20.00%) Degree
8 2 (20.00%) XenApp
8 2 (20.00%) Windows Server 2012
8 2 (20.00%) DHCP
8 2 (20.00%) DNS
9 1 (10.00%) Internet
9 1 (10.00%) MPLS
9 1 (10.00%) VPN
9 1 (10.00%) PBX
9 1 (10.00%) SQL

2nd Line Support Technician
Top Related IT Skills in the North West by Category

For the 6 months to 19 December 2014, IT jobs across the North West region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (50.00%) MS Exchange
2 4 (40.00%) Exchange Server 2010
3 1 (10.00%) Exchange Server 2013
Applications
1 5 (50.00%) MS Office
1 5 (50.00%) MS Excel
Communications & Networking
1 4 (40.00%) LAN
1 4 (40.00%) TCP/IP
2 3 (30.00%) WAN
3 2 (20.00%) DHCP
3 2 (20.00%) DNS
3 2 (20.00%) Firewall
4 1 (10.00%) Cisco IOS
4 1 (10.00%) ADSL
4 1 (10.00%) Internet
4 1 (10.00%) MPLS
4 1 (10.00%) VPN
4 1 (10.00%) PBX
Database & Business Intelligence
1 1 (10.00%) MySQL
1 1 (10.00%) SQL Server
1 1 (10.00%) MS Access
General
1 1 (10.00%) Finance
1 1 (10.00%) Legal
Miscellaneous
1 1 (10.00%) Thin Client
1 1 (10.00%) Computer Science
1 1 (10.00%) Fat Client
Operating Systems
1 9 (90.00%) Windows
2 7 (70.00%) Windows Server 2008
3 6 (60.00%) Windows 7
4 4 (40.00%) Windows XP
5 3 (30.00%) Windows Server 2003
6 2 (20.00%) Windows Server 2012
7 1 (10.00%) Linux
7 1 (10.00%) Windows Vista
7 1 (10.00%) Android
Processes & Methodologies
1 1 (10.00%) Mobile Device Management
1 1 (10.00%) Kalman Filter
Programming Languages
1 1 (10.00%) SQL
Qualifications
1 3 (30.00%) MCP
2 2 (20.00%) Degree
3 1 (10.00%) Microsoft Certification
3 1 (10.00%) A+ Certification
System Software
1 9 (90.00%) Active Directory
2 4 (40.00%) VMware Infrastructure
3 3 (30.00%) vSphere
4 2 (20.00%) XenApp
5 1 (10.00%) Hyper-V
5 1 (10.00%) Terminal Services
Vendors
1 8 (80.00%) Microsoft
2 7 (70.00%) VMware
3 4 (40.00%) Citrix
4 1 (10.00%) Avaya
4 1 (10.00%) NetApp
4 1 (10.00%) HP
4 1 (10.00%) Nortel
4 1 (10.00%) Draytek
4 1 (10.00%) NETGEAR
4 1 (10.00%) Veeam
4 1 (10.00%) Cisco
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: 5 days ago
Greater Manchester
Venn Group - UK
Salary: 27000-30000 Per Annum
Posted: 19 days ago