The table below looks at the statistics for the 2nd Line Support Technician role in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Technician in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Second Line Support Technician
Rank 219 245 243
Rank change year-on-year
+26 -2
Permanent jobs requiring a 2nd Line Support Technician 12 13 5
As % of all permanent IT jobs located in the North West 0.22% 0.19% 0.075%
As % of the Job Titles category 0.22% 0.19% 0.078%
Number of salaries quoted 12 13 5
Average salary £22,250 £21,500 £33,000
Average salary % change year-on-year
+3.48% -34.84%
UK excluding London average salary £23,000 £23,500 £24,500
% change year-on-year
-2.12% -4.08%
2nd Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
North West
Permanent IT job ads with a match in the
Job Titles category
5353 6787 6388
As % of all permanent IT jobs located in the North West 96.12% 96.58% 96.16%
Number of salaries quoted 4488 5731 5335
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,001 £24,000 £24,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Technician
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Technician in the job title across the North West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in the North West

2nd Line Support Technician
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the North West region.

2nd Line Support Technician Salary Trend in the North West

2nd Line Support Technician
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Technician within the North West region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +25 12 £22,250 -11.00% 2
2nd Line Support Technician
England

2nd Line Support Technician
Top 30 Related IT Skills in the North West

For the 6 months to 11 February 2016, IT jobs across the North West region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title.

1 15 (100.00%) Windows
2 14 (93.33%) Active Directory
2 14 (93.33%) Windows 7
3 12 (80.00%) Microsoft
4 11 (73.33%) Windows Server 2012
5 10 (66.67%) Windows Server 2008
6 9 (60.00%) ITIL
7 7 (46.67%) LAN
7 7 (46.67%) WAN
7 7 (46.67%) TCP/IP
7 7 (46.67%) MS Office
7 7 (46.67%) SLA
7 7 (46.67%) Wi-Fi
7 7 (46.67%) Analytical Skills
8 6 (40.00%) SCCM
8 6 (40.00%) Dell
8 6 (40.00%) Intel Security
8 6 (40.00%) MCP
9 4 (26.67%) MS Exchange
9 4 (26.67%) VPN
9 4 (26.67%) Citrix
9 4 (26.67%) Windows Server
10 3 (20.00%) Email Filtering
10 3 (20.00%) Web Filtering
10 3 (20.00%) Remote Desktop
10 3 (20.00%) Kalman Filter
10 3 (20.00%) CMDB
10 3 (20.00%) Law
10 3 (20.00%) VMware
10 3 (20.00%) Firewall

2nd Line Support Technician
Top Related IT Skills in the North West by Category

For the 6 months to 11 February 2016, IT jobs across the North West region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (26.67%) MS Exchange
2 1 (6.67%) Exchange Server 2003
2 1 (6.67%) Exchange Server 2013
2 1 (6.67%) SharePoint
Applications
1 7 (46.67%) MS Office
Cloud Services
1 1 (6.67%) Office 365
Communications & Networking
1 7 (46.67%) LAN
1 7 (46.67%) TCP/IP
1 7 (46.67%) WAN
1 7 (46.67%) Wi-Fi
2 4 (26.67%) VPN
3 3 (20.00%) Firewall
3 3 (20.00%) Remote Desktop
4 1 (6.67%) IP Telephony
Database & Business Intelligence
1 1 (6.67%) SQL Server
1 1 (6.67%) SQL Server 2012
General
1 3 (20.00%) Law
2 1 (6.67%) Finance
Miscellaneous
1 7 (46.67%) Analytical Skills
2 3 (20.00%) CMDB
Operating Systems
1 15 (100.00%) Windows
2 14 (93.33%) Windows 7
3 11 (73.33%) Windows Server 2012
4 10 (66.67%) Windows Server 2008
5 4 (26.67%) Windows Server
6 1 (6.67%) Windows 10
6 1 (6.67%) Windows 8
6 1 (6.67%) Windows Server 2003
Processes & Methodologies
1 9 (60.00%) ITIL
2 3 (20.00%) Email Filtering
2 3 (20.00%) Kalman Filter
2 3 (20.00%) Web Filtering
3 2 (13.33%) Case Management
4 1 (6.67%) CAD
4 1 (6.67%) CRM
Programming Languages
1 1 (6.67%) SQL
Qualifications
1 6 (40.00%) MCP
2 1 (6.67%) MCSA
2 1 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 7 (46.67%) SLA
System Software
1 14 (93.33%) Active Directory
2 3 (20.00%) Terminal Services
3 1 (6.67%) Hyper-V
3 1 (6.67%) XenApp
Systems Management
1 6 (40.00%) SCCM
Vendors
1 12 (80.00%) Microsoft
2 6 (40.00%) Dell
2 6 (40.00%) Intel Security
3 4 (26.67%) Citrix
4 3 (20.00%) Cisco
4 3 (20.00%) VMware
5 1 (6.67%) Avaya
5 1 (6.67%) GFI Software
5 1 (6.67%) Sophos
Stockport
Applause IT Ltd
Salary: £21000 - £26000 per annum + +Great Benefits
Posted: 10 days ago
Cheadle
Applause IT Ltd
Salary: £21000 - £25000 per annum + +Great Benefits
Posted: 23 days ago