The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 72 94 124
Rank change year-on-year
+22 +30
Permanent jobs citing Service Delivery 261 182 156
As % of all permanent IT jobs located in the North West 3.57% 2.71% 1.96%
As % of the Processes & Methodologies category 4.30% 3.35% 2.45%
Number of salaries quoted 224 144 136
Average salary £45,000 £38,500 £37,500
Average salary % change year-on-year
+16.88% +2.66%
90% offered a salary of more than £26,000 £24,500 £27,675
10% offered a salary of more than £65,000 £64,250 £52,500
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
6063 5433 6355
As % of all permanent IT jobs located in the North West 82.93% 81.00% 80.03%
Number of salaries quoted 5217 4517 5597
Average salary £40,000 £38,625 £37,500
Average salary % change year-on-year
+3.55% +3.00%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £62,500 £55,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 24 December 2014.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +6 134 £42,500 +16.43% 4
Cheshire +50 85 £47,000 -14.54% 5
Lancashire -14 16 £42,500 +54.54%
Cumbria +6 13 £57,500 +98.27%
Merseyside +10 12 £42,000 -23.63% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 24 December 2014, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 256 (46.80%) Finance
2 243 (44.42%) ITIL
3 103 (18.83%) SLA
3 103 (18.83%) Service Management
4 95 (17.37%) Microsoft
5 94 (17.18%) Project Management
6 91 (16.64%) Stakeholder Management
7 78 (14.26%) Degree
8 75 (13.71%) Windows
9 70 (12.80%) Change Management
10 69 (12.61%) Supplier Management
11 66 (12.07%) MS Excel
12 64 (11.70%) SQL
13 59 (10.79%) Oracle
14 57 (10.42%) Problem Management
15 53 (9.69%) VMware
16 51 (9.32%) Analytical Skills
17 50 (9.14%) Citrix
18 48 (8.78%) MS Office
19 47 (8.59%) VMware Infrastructure
20 45 (8.23%) PRINCE2
21 43 (7.86%) Cisco
22 42 (7.68%) Incident Management
23 41 (7.50%) Office 365
24 40 (7.31%) Risk Management
24 40 (7.31%) Agile Software Development
25 39 (7.13%) Telecoms
26 38 (6.95%) Active Directory
27 37 (6.76%) SQL Server
27 37 (6.76%) Windows Server 2008

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 24 December 2014, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 22 (4.02%) SharePoint
2 19 (3.47%) MS Exchange
3 15 (2.74%) Apache
4 10 (1.83%) CICS
4 10 (1.83%) Exchange Server 2013
5 7 (1.28%) Tomcat
6 6 (1.10%) IIS
7 5 (0.91%) IBM Notes
7 5 (0.91%) Exchange Server 2010
8 4 (0.73%) Elasticsearch
9 3 (0.55%) Exchange Server 2007
10 2 (0.37%) WebLogic
10 2 (0.37%) Lync
10 2 (0.37%) IBM HTTP Server
10 2 (0.37%) Oracle Application Server
10 2 (0.37%) Exchange Server 2003
10 2 (0.37%) WebSphere
11 1 (0.18%) Oracle Service Bus
11 1 (0.18%) SharePoint 2010
11 1 (0.18%) Blackberry Enterprise Server
Applications
1 66 (12.07%) MS Excel
2 48 (8.78%) MS Office
3 12 (2.19%) MS Project
4 4 (0.73%) MS PowerPoint
Business Applications
1 10 (1.83%) Google Analytics
2 8 (1.46%) Dynamics CRM
3 3 (0.55%) Dynamics AX
4 2 (0.37%) Fredhopper
5 1 (0.18%) Magento
5 1 (0.18%) SAP BPC
5 1 (0.18%) Oracle 11i
5 1 (0.18%) Oracle EBS
5 1 (0.18%) Oracle Applications
Cloud Services
1 41 (7.50%) Office 365
2 15 (2.74%) Microsoft Azure
3 3 (0.55%) SaaS
Communications & Networking
1 23 (4.20%) LAN
2 22 (4.02%) WAN
3 20 (3.66%) DNS
4 17 (3.11%) SAN
4 17 (3.11%) TCP/IP
4 17 (3.11%) VPN
5 14 (2.56%) Internet
5 14 (2.56%) Firewall
6 12 (2.19%) VoIP
6 12 (2.19%) DHCP
7 10 (1.83%) Ethernet
7 10 (1.83%) DECT
7 10 (1.83%) iSCSI
8 9 (1.65%) NAS
9 6 (1.10%) HTTP
10 5 (0.91%) PSTN
11 3 (0.55%) SSL
11 3 (0.55%) HSRP
11 3 (0.55%) OSPF
11 3 (0.55%) BGP
Database & Business Intelligence
1 37 (6.76%) SQL Server
2 36 (6.58%) Oracle Database
3 29 (5.30%) Oracle Database 11g
3 29 (5.30%) Oracle9i Database
3 29 (5.30%) Oracle Database 10g
4 28 (5.12%) Oracle Database 12c
5 21 (3.84%) Data Warehouse
6 11 (2.01%) SQL Server 2008
7 9 (1.65%) SQL Server Reporting Services
8 7 (1.28%) DB2
8 7 (1.28%) SQL Server 2005
8 7 (1.28%) SQL Server Integration Services
9 6 (1.10%) MySQL
10 5 (0.91%) Easytrieve
10 5 (0.91%) NoSQL
11 3 (0.55%) SAP Data Services
11 3 (0.55%) Relational Database
12 2 (0.37%) Star Schema
12 2 (0.37%) Big Data
12 2 (0.37%) Data Mining
Development Applications
1 10 (1.83%) Selenium
1 10 (1.83%) WebDriver
2 5 (0.91%) Subversion
3 3 (0.55%) SpecFlow
4 2 (0.37%) JIRA
General
1 256 (46.80%) Finance
2 39 (7.13%) Telecoms
3 34 (6.22%) Retail
4 28 (5.12%) Banking
5 23 (4.20%) Marketing
5 23 (4.20%) Financial Institution
6 10 (1.83%) Legal
6 10 (1.83%) Publishing
7 7 (1.28%) Manufacturing
8 4 (0.73%) Advertising
8 4 (0.73%) Billing
9 3 (0.55%) Aerospace
10 2 (0.37%) German Language
11 1 (0.18%) Local Government
11 1 (0.18%) Retail Banking
11 1 (0.18%) Automotive
11 1 (0.18%) Law
11 1 (0.18%) Back Office
Job Titles
1 140 (25.59%) Service Manager
2 82 (14.99%) Analyst
3 58 (10.60%) Delivery Manager
4 54 (9.87%) Services Delivery Manager
5 38 (6.95%) IT Services Manager
6 37 (6.76%) DBA
7 32 (5.85%) Oracle DBA
8 26 (4.75%) Support Analyst
9 25 (4.57%) Support Engineer
10 23 (4.20%) Applications Support
10 23 (4.20%) Citrix Support
11 21 (3.84%) Project Manager
12 20 (3.66%) Consultant
12 20 (3.66%) Applications Support Analyst
13 19 (3.47%) Citrix Engineer
13 19 (3.47%) Citrix Support Engineer
14 18 (3.29%) Developer
15 17 (3.11%) Senior Manager
15 17 (3.11%) Operations Manager
16 16 (2.93%) Service Analyst
Libraries, Frameworks & Software Standards
1 13 (2.38%) .NET
2 7 (1.28%) CSS
2 7 (1.28%) HTML
3 5 (0.91%) PhoneGap
3 5 (0.91%) EDI
3 5 (0.91%) Symfony
3 5 (0.91%) CodeIgniter
3 5 (0.91%) LAMP
3 5 (0.91%) Ajax
3 5 (0.91%) Yii
4 4 (0.73%) RESTful
4 4 (0.73%) Web Services
4 4 (0.73%) AngularJS
5 3 (0.55%) ASP.NET
5 3 (0.55%) COM
6 2 (0.37%) J2EE
6 2 (0.37%) Middleware
6 2 (0.37%) Java EE
7 1 (0.18%) CSS3
7 1 (0.18%) HTML5
Miscellaneous
1 51 (9.32%) Analytical Skills
2 24 (4.39%) User Experience
2 24 (4.39%) Management Information System
3 16 (2.93%) Enterprise Software
4 11 (2.01%) Mainframe
4 11 (2.01%) PMI
4 11 (2.01%) Statistics
4 11 (2.01%) Mathematics
5 10 (1.83%) VSAM
6 9 (1.65%) Computer Science
6 9 (1.65%) Life Science
6 9 (1.65%) FMCG
7 8 (1.46%) Mobile App
8 5 (0.91%) Cryptography
8 5 (0.91%) Algorithms
8 5 (0.91%) PKI
9 4 (0.73%) Copywriting
9 4 (0.73%) Fat Client
9 4 (0.73%) Thin Client
10 3 (0.55%) CLARiiON
Operating Systems
1 75 (13.71%) Windows
2 37 (6.76%) Windows Server 2008
3 30 (5.48%) Linux
4 24 (4.39%) Windows Server 2012
5 22 (4.02%) UNIX
6 18 (3.29%) Windows Server 2003
7 15 (2.74%) Windows 7
8 10 (1.83%) Red Hat Enterprise Linux
8 10 (1.83%) Windows 8
8 10 (1.83%) Windows XP
9 9 (1.65%) Solaris
9 9 (1.65%) Windows Vista
10 8 (1.46%) Android
10 8 (1.46%) Apple iOS
11 7 (1.28%) Windows Phone 8
11 7 (1.28%) Windows Phone
12 3 (0.55%) Windows 2000 Server
Processes & Methodologies
1 243 (44.42%) ITIL
2 103 (18.83%) Service Management
3 94 (17.18%) Project Management
4 91 (16.64%) Stakeholder Management
5 70 (12.80%) Change Management
6 69 (12.61%) Supplier Management
7 57 (10.42%) Problem Management
8 45 (8.23%) PRINCE2
9 42 (7.68%) Incident Management
10 40 (7.31%) Agile Software Development
10 40 (7.31%) Risk Management
11 35 (6.40%) Change Control
12 34 (6.22%) Performance Tuning
13 33 (6.03%) Mentoring
13 33 (6.03%) Risk Analysis
13 33 (6.03%) Database Tuning
14 30 (5.48%) Capacity Management
15 27 (4.94%) Performance Management
16 25 (4.57%) Wealth Management
16 25 (4.57%) Quality Management
Programming Languages
1 64 (11.70%) SQL
2 15 (2.74%) C
3 14 (2.56%) Java
4 10 (1.83%) JavaScript
4 10 (1.83%) C#
4 10 (1.83%) COBOL
4 10 (1.83%) JCL
5 7 (1.28%) PHP
6 6 (1.10%) T-SQL
6 6 (1.10%) Perl
6 6 (1.10%) Bash Shell
7 5 (0.91%) PHP5
7 5 (0.91%) PowerShell
8 3 (0.55%) VBA
8 3 (0.55%) PL/SQL
9 1 (0.18%) VB
9 1 (0.18%) Tcl
9 1 (0.18%) Objective-C
Qualifications
1 78 (14.26%) Degree
2 36 (6.58%) ITIL Certification
3 29 (5.30%) Security Cleared
4 24 (4.39%) PMI Certification
5 20 (3.66%) SC Cleared
6 15 (2.74%) Microsoft Certification
7 13 (2.38%) PMP
7 13 (2.38%) MCSE
8 10 (1.83%) Cisco Certification
9 7 (1.28%) CCNA
10 6 (1.10%) MCP
10 6 (1.10%) PRINCE2 Certification
11 4 (0.73%) VMware Certified Professional (VCP)
11 4 (0.73%) MCTS
11 4 (0.73%) MCITP
11 4 (0.73%) MCSA
11 4 (0.73%) CCA
11 4 (0.73%) Citrix Certification
12 3 (0.55%) CCNP
13 2 (0.37%) Postgraduate
Quality Assurance & Compliance
1 103 (18.83%) SLA
2 18 (3.29%) QA
3 6 (1.10%) ISO/IEC 27001
4 4 (0.73%) Sarbanes-Oxley
5 2 (0.37%) ISO 14001
5 2 (0.37%) ISO 9001
5 2 (0.37%) COBIT
6 1 (0.18%) ISO 9000
System Software
1 47 (8.59%) VMware Infrastructure
2 38 (6.95%) Active Directory
3 35 (6.40%) Oracle RMAN
4 31 (5.67%) XenApp
5 19 (3.47%) XenDesktop
6 13 (2.38%) MetaFrame
7 9 (1.65%) Hyper-V
7 9 (1.65%) Citrix Presentation Server
8 3 (0.55%) vSphere
9 2 (0.37%) VMware ESXi
9 2 (0.37%) VMware ESX
10 1 (0.18%) Postfix
10 1 (0.18%) Microsoft App-V
10 1 (0.18%) Squid
10 1 (0.18%) Oracle RAC
10 1 (0.18%) Varnish
Systems Management
1 34 (6.22%) Foglight
2 30 (5.48%) Data Guard
3 9 (1.65%) SCCM
4 4 (0.73%) SCOM
4 4 (0.73%) Backup Exec
5 2 (0.37%) SolarWinds Orion
5 2 (0.37%) Norton AntiVirus
6 1 (0.18%) Puppet
6 1 (0.18%) Opscode Chef
6 1 (0.18%) Icinga
6 1 (0.18%) Oracle Enterprise Manager
6 1 (0.18%) Nagios
Vendors
1 95 (17.37%) Microsoft
2 59 (10.79%) Oracle
3 53 (9.69%) VMware
4 50 (9.14%) Citrix
5 43 (7.86%) Cisco
6 34 (6.22%) Imperva
7 32 (5.85%) EMC
7 32 (5.85%) NetApp
8 27 (4.94%) HP
9 12 (2.19%) IBM
10 11 (2.01%) Symantec
11 10 (1.83%) Dell
11 10 (1.83%) Google
12 8 (1.46%) AppSense
12 8 (1.46%) Red Hat
13 6 (1.10%) Teradata
14 5 (0.91%) Zend
14 5 (0.91%) Lotus
14 5 (0.91%) NEC
14 5 (0.91%) Juniper
Warrington, Cheshire
Venturi
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 3 days ago
Manchester, Lancashire
CML Offshore Recruitment
Salary: From £50,000 to £200,000 per annum No Tax, Relocation, Bonus, Benefits
Posted: 10 days ago
Liverpool, Merseyside
CML Offshore Recruitment
Salary: From £50,000 to £200,000 per annum No Tax, Relocation, Bonus, Benefits
Posted: 10 days ago
Manchester
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 11 days ago
Warrington
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 15 days ago
Knutsford
Hays IT - Uk Posting account
Salary: £60000.00 - £70000.00 per annum
Posted: 16 days ago
Cheshire
Nigel Frank International Limited - Newcastle
Salary: £60000 - £65000 per annum + Benefits & Bonus Package / Car Allowance
Posted: 18 days ago
Sale, Cheshire
GE Capital
Salary: £ Competitive Salary & Great Benefits
Posted: 23 days ago