The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 67 82 101
Rank change year-on-year
+15 +19
Permanent jobs citing Service Delivery 240 223 193
As % of all permanent IT jobs located in the North West 3.64% 3.11% 2.63%
As % of the Processes & Methodologies category 4.36% 3.77% 3.31%
Number of salaries quoted 169 165 162
Average salary £46,000 £40,000 £42,875
Average salary % change year-on-year
+15.00% -6.70%
90% offered a salary of more than £30,000 £28,500 £26,500
10% offered a salary of more than £61,215 £57,500 £82,250
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5507 5922 5836
As % of all permanent IT jobs located in the North West 83.55% 82.63% 79.47%
Number of salaries quoted 4400 4797 4803
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,000 £25,500
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 21 April 2015.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -19 104 £44,500 +11.25% 21
Cheshire +43 97 £45,000 +12.50% 14
Merseyside +19 19 £50,000 +25.00% 1
Cumbria 0 12 £55,000 +69.23% 4
Lancashire -6 8 £60,000 +60.00% 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 21 April 2015, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 204 (43.31%) ITIL
2 187 (39.70%) Finance
3 99 (21.02%) SLA
4 86 (18.26%) Service Management
5 79 (16.77%) Project Management
6 74 (15.71%) Windows
7 71 (15.07%) Microsoft
8 70 (14.86%) Degree
9 67 (14.23%) Cisco
10 62 (13.16%) Telecoms
11 59 (12.53%) Change Management
12 57 (12.10%) Stakeholder Management
13 54 (11.46%) SQL
14 51 (10.83%) MS Excel
14 51 (10.83%) Agile Software Development
15 46 (9.77%) SQL Server
16 45 (9.55%) PRINCE2
17 44 (9.34%) Oracle
17 44 (9.34%) Analytical Skills
18 41 (8.70%) Problem Management
19 40 (8.49%) VMware
20 38 (8.07%) Cisco Certification
20 38 (8.07%) Retail
21 37 (7.86%) ITIL Certification
21 37 (7.86%) Management Information System
22 35 (7.43%) Citrix
22 35 (7.43%) QA
22 35 (7.43%) Continuous Improvement
23 32 (6.79%) Security Cleared
23 32 (6.79%) Internet

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 21 April 2015, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 26 (5.52%) MS Exchange
2 15 (3.18%) Exchange Server 2013
3 14 (2.97%) Exchange Server 2010
4 10 (2.12%) SharePoint
5 9 (1.91%) Exchange Server 2003
6 5 (1.06%) IBM Notes
7 4 (0.85%) IIS
7 4 (0.85%) Exchange Server 2007
8 3 (0.64%) Oracle 9iAS
8 3 (0.64%) Oracle Application Server
9 2 (0.42%) Apache
10 1 (0.21%) CICS
Applications
1 51 (10.83%) MS Excel
2 31 (6.58%) MS Office
3 5 (1.06%) MS Project
4 4 (0.85%) MS PowerPoint
5 2 (0.42%) MS Visio
Business Applications
1 3 (0.64%) Oracle EBS
2 2 (0.42%) Dynamics CRM
2 2 (0.42%) Magento
2 2 (0.42%) SAP BPC
2 2 (0.42%) Oracle Receivables
3 1 (0.21%) Sage 50
3 1 (0.21%) SAP GRC
Cloud Services
1 11 (2.34%) Office 365
2 3 (0.64%) Microsoft Azure
3 1 (0.21%) Amazon AWS
3 1 (0.21%) SaaS
3 1 (0.21%) GitHub
3 1 (0.21%) Force.com
Communications & Networking
1 32 (6.79%) Internet
2 24 (5.10%) Firewall
3 22 (4.67%) DNS
3 22 (4.67%) DHCP
4 20 (4.25%) OSPF
4 20 (4.25%) BGP
5 16 (3.40%) WAN
5 16 (3.40%) MPLS
6 15 (3.18%) VoIP
7 14 (2.97%) DECT
7 14 (2.97%) LAN
7 14 (2.97%) Wireless
8 13 (2.76%) iSCSI
8 13 (2.76%) Ethernet
9 11 (2.34%) TCP/IP
9 11 (2.34%) Cisco ASA
10 10 (2.12%) NetScreen
10 10 (2.12%) Cisco PIX
10 10 (2.12%) VPN
10 10 (2.12%) NAS
Database & Business Intelligence
1 46 (9.77%) SQL Server
2 21 (4.46%) Oracle Database
3 18 (3.82%) SQL Server Reporting Services
4 12 (2.55%) Data Warehouse
4 12 (2.55%) Oracle Database 10g
4 12 (2.55%) SQL Server 2008
4 12 (2.55%) Oracle Database 11g
5 11 (2.34%) Oracle9i Database
6 10 (2.12%) Relational Database
7 9 (1.91%) SQL Server Integration Services
8 8 (1.70%) SQL Server 2005
8 8 (1.70%) Oracle Database 12c
9 5 (1.06%) NoSQL
10 4 (0.85%) SQL Server Analysis Services
10 4 (0.85%) Oracle BI EE
10 4 (0.85%) QlikView
11 3 (0.64%) DB2
11 3 (0.64%) Big Data
11 3 (0.64%) SQL Server 2012
12 2 (0.42%) Crystal Reports
Development Applications
1 7 (1.49%) Visual Studio
2 4 (0.85%) Team Foundation Server
3 3 (0.64%) Selenium
4 2 (0.42%) WebDriver
4 2 (0.42%) Cucumber
4 2 (0.42%) SpecFlow
5 1 (0.21%) Jasmine
5 1 (0.21%) Gradle
5 1 (0.21%) Jenkins
5 1 (0.21%) Calabash
5 1 (0.21%) Facilita Forecast
5 1 (0.21%) TeamCity
5 1 (0.21%) Ant
5 1 (0.21%) JUnit
5 1 (0.21%) Toad
5 1 (0.21%) JMeter
5 1 (0.21%) Maven
General
1 187 (39.70%) Finance
2 62 (13.16%) Telecoms
3 38 (8.07%) Retail
4 24 (5.10%) Banking
5 14 (2.97%) Manufacturing
6 12 (2.55%) Publishing
7 10 (2.12%) Financial Institution
8 7 (1.49%) Marketing
9 6 (1.27%) Legal
10 4 (0.85%) Law
10 4 (0.85%) Billing
10 4 (0.85%) Local Government
11 2 (0.42%) Back Office
11 2 (0.42%) German Language
12 1 (0.21%) Advertising
12 1 (0.21%) Retail Banking
12 1 (0.21%) Arabic Language
Job Titles
1 125 (26.54%) Service Manager
2 71 (15.07%) Delivery Manager
3 61 (12.95%) Services Delivery Manager
3 61 (12.95%) Analyst
4 31 (6.58%) Consultant
4 31 (6.58%) IT Services Manager
5 22 (4.67%) Operations Manager
6 21 (4.46%) Architect
7 20 (4.25%) Project Manager
7 20 (4.25%) Support Analyst
7 20 (4.25%) Technical Consultant
8 18 (3.82%) Applications Support
8 18 (3.82%) DBA
9 16 (3.40%) IT Manager
9 16 (3.40%) Applications Support Analyst
10 15 (3.18%) Support Engineer
10 15 (3.18%) Business Analyst
10 15 (3.18%) Technical Manager
11 14 (2.97%) Team Leader
12 13 (2.76%) Oracle DBA
Libraries, Frameworks & Software Standards
1 23 (4.88%) .NET
2 15 (3.18%) ASP.NET
3 11 (2.34%) ASP.NET MVC
4 10 (2.12%) HTML
4 10 (2.12%) Middleware
5 9 (1.91%) XML
5 9 (1.91%) CSS
5 9 (1.91%) AngularJS
6 8 (1.70%) ASP.NET MVC 4
6 8 (1.70%) jQuery
7 6 (1.27%) Web Services
8 5 (1.06%) EDI
8 5 (1.06%) SignalR
8 5 (1.06%) ASP.NET Web API
9 4 (0.85%) XSD
9 4 (0.85%) XSLT
9 4 (0.85%) Java EE
9 4 (0.85%) WCF
10 3 (0.64%) X-Windows
10 3 (0.64%) COM
Miscellaneous
1 44 (9.34%) Analytical Skills
2 37 (7.86%) Management Information System
3 20 (4.25%) Life Science
4 18 (3.82%) NHS
5 13 (2.76%) Statistics
6 10 (2.12%) Computer Science
7 9 (1.91%) Visualisation
8 8 (1.70%) Inversion of Control
8 8 (1.70%) Mobile App
8 8 (1.70%) Enterprise Software
9 6 (1.27%) Mainframe
9 6 (1.27%) FMCG
10 4 (0.85%) Informatics
10 4 (0.85%) Copywriting
11 3 (0.64%) Fat Client
11 3 (0.64%) Mathematics
11 3 (0.64%) Freedom of Information
11 3 (0.64%) Thin Client
11 3 (0.64%) EqualLogic
11 3 (0.64%) Performance Metrics
Operating Systems
1 74 (15.71%) Windows
2 30 (6.37%) Windows Server 2008
3 20 (4.25%) Windows 7
3 20 (4.25%) Windows Server 2012
4 13 (2.76%) Windows 8
5 12 (2.55%) Windows XP
6 11 (2.34%) Windows Server 2003
7 10 (2.12%) UNIX
7 10 (2.12%) Windows Vista
8 9 (1.91%) Linux
9 3 (0.64%) Android
9 3 (0.64%) Apple iOS
10 2 (0.42%) Windows Mobile
11 1 (0.21%) NetWare
11 1 (0.21%) AIX
Processes & Methodologies
1 204 (43.31%) ITIL
2 86 (18.26%) Service Management
3 79 (16.77%) Project Management
4 59 (12.53%) Change Management
5 57 (12.10%) Stakeholder Management
6 51 (10.83%) Agile Software Development
7 45 (9.55%) PRINCE2
8 41 (8.70%) Problem Management
9 35 (7.43%) Continuous Improvement
10 29 (6.16%) Line Management
11 26 (5.52%) Change Control
11 26 (5.52%) Supplier Management
12 23 (4.88%) Business Analysis
13 22 (4.67%) Incident Management
13 22 (4.67%) Service Desk Management
13 22 (4.67%) Wealth Management
14 20 (4.25%) Enterprise Architecture
14 20 (4.25%) Scrum
14 20 (4.25%) Disaster Recovery
15 19 (4.03%) Mentoring
Programming Languages
1 54 (11.46%) SQL
2 17 (3.61%) C#
3 15 (3.18%) JavaScript
4 13 (2.76%) Java
5 9 (1.91%) VBA
6 8 (1.70%) T-SQL
7 6 (1.27%) C
8 4 (0.85%) VB
9 2 (0.42%) PHP
10 1 (0.21%) PL/SQL
10 1 (0.21%) COBOL
10 1 (0.21%) Python
10 1 (0.21%) JCL
10 1 (0.21%) Ruby
10 1 (0.21%) Groovy
10 1 (0.21%) PowerShell
Qualifications
1 70 (14.86%) Degree
2 38 (8.07%) Cisco Certification
3 37 (7.86%) ITIL Certification
4 32 (6.79%) Security Cleared
5 23 (4.88%) SC Cleared
6 20 (4.25%) Microsoft Certification
6 20 (4.25%) CCNP
7 13 (2.76%) MCSE
7 13 (2.76%) CCIE
7 13 (2.76%) CCSE
8 11 (2.34%) ISEB
8 11 (2.34%) PRINCE2 Certification
9 8 (1.70%) CISSP
9 8 (1.70%) DV Cleared
10 6 (1.27%) ISTQB
10 6 (1.27%) JNCIP
11 5 (1.06%) JNCIS
11 5 (1.06%) CCNA
11 5 (1.06%) MCSA
12 4 (0.85%) CCA
Quality Assurance & Compliance
1 99 (21.02%) SLA
2 35 (7.43%) QA
3 10 (2.12%) ISO/IEC 27001
4 8 (1.70%) ISO 9001
5 5 (1.06%) COBIT
6 2 (0.42%) ISO 9000
6 2 (0.42%) Sarbanes-Oxley
6 2 (0.42%) ISO 14001
7 1 (0.21%) ISO/IEC 20000
System Software
1 31 (6.58%) Active Directory
2 25 (5.31%) VMware Infrastructure
3 18 (3.82%) XenApp
4 10 (2.12%) XenDesktop
5 4 (0.85%) VMware Server
6 3 (0.64%) Citrix Presentation Server
6 3 (0.64%) Terminal Services
7 2 (0.42%) MetaFrame
7 2 (0.42%) ProxySG
7 2 (0.42%) VMware ESXi
8 1 (0.21%) Forefront TMG
8 1 (0.21%) Hyper-V
8 1 (0.21%) Oracle RAC
8 1 (0.21%) ISA Server
8 1 (0.21%) VMware ESX
Systems Management
1 9 (1.91%) Oracle RMAN
1 9 (1.91%) Data Guard
2 8 (1.70%) Foglight
3 6 (1.27%) SCCM
4 5 (1.06%) Backup Exec
5 2 (0.42%) OpenView
5 2 (0.42%) CiscoWorks
5 2 (0.42%) SCOM
5 2 (0.42%) Forefront Identity Manager
5 2 (0.42%) MAILsweeper
6 1 (0.21%) MOM
6 1 (0.21%) Systems Management Server (SMS)
6 1 (0.21%) WSUS
Vendors
1 71 (15.07%) Microsoft
2 67 (14.23%) Cisco
3 44 (9.34%) Oracle
4 40 (8.49%) VMware
5 35 (7.43%) Citrix
6 31 (6.58%) Juniper
7 23 (4.88%) NetApp
8 22 (4.67%) HP
9 17 (3.61%) Dell
9 17 (3.61%) F5
10 16 (3.40%) Riverbed
11 14 (2.97%) Fortinet
12 13 (2.76%) EMC
12 13 (2.76%) CheckPoint
13 12 (2.55%) Blue Coat
14 11 (2.34%) Teradata
15 10 (2.12%) IronPort
15 10 (2.12%) Tufin
16 9 (1.91%) Nokia
17 8 (1.70%) SAP
Manchester, Lancashire
FT Select
Salary: From £20,000 to £25,000 per annum + 10% bonus + comprehensive benefits
Posted: 14 hours ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £25,000 - £35,000 DOE
Posted: 14 hours ago
Preston
Interquest - IQ Telecom
Salary: £25000 - £27000 per annum
Posted: 19 hours ago
Chester
Real Staffing
Salary: competitive
Posted: Yesterday
Chester
Real Staffing
Salary: competitive
Posted: Yesterday
Altrincham
Recruitment Genius
Salary: £28000 - £30000 per annum
Posted: 3 days ago
Chester, Cheshire
TEKsystems
Salary: £30000 - £45000 per annum + benefits
Posted: 4 days ago
Manchester, Lancashire
Greywood Associates Limited
Salary: £22000 - £30000 per annum + bens
Posted: 5 days ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 5 days ago
Manchester, Lancashire
360 Resourcing Solutions
Salary: £18k - 20k per year
Posted: 5 days ago
Preston, Lancashire
BAE Systems
Posted: 5 days ago
Macclesfield, Cheshire
Opus IT Consulting
Salary: £20000 - £25000 per annum
Posted: 6 days ago
Merseyside
Global Technology Solutions Ltd
Salary: £35000 - £40000 per annum + Car+Benefits
Posted: 6 days ago
Cheshire
Proprius Recruitment
Salary: From £40,000 to £60,000 per annum
Posted: 6 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 6 days ago
Manchester
Hays IT - Uk Posting account
Salary: £50000.00 - £65000.00 per annum + Excellent Package
Posted: 11 days ago
Manchester
Capita - ITIN
Salary: £55000.00 - £60000.00 per annum + car, bonus
Posted: 12 days ago
Chester
Hays IT - Uk Posting account
Salary: £35000.00 - £45000.00 per annum + Excellent Package
Posted: 12 days ago
Runcorn, Cheshire
Lockheed Martin
Posted: 12 days ago
Chester
Hays IT - Uk Posting account
Salary: £35000.00 - £45000.00 per annum + Excellent Package
Posted: 13 days ago