The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 77 89 79
Rank change year-on-year
+12 -10
Permanent jobs citing Service Delivery 207 183 234
As % of all permanent IT jobs located in the North West 3.40% 2.68% 3.27%
As % of the Processes & Methodologies category 3.99% 3.24% 4.04%
Number of salaries quoted 157 141 203
Average salary £45,000 £40,000 £39,000
Average salary % change year-on-year
+12.50% +2.56%
90% offered a salary of more than £29,000 £30,000 £23,000
10% offered a salary of more than £56,000 £60,000 £81,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5192 5655 5787
As % of all permanent IT jobs located in the North West 85.17% 82.70% 80.98%
Number of salaries quoted 4157 4559 4869
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,000 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 26 May 2015.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -8 100 £42,500 +6.25% 34
Cheshire +28 67 £42,500 -5.55% 13
Merseyside +18 13 £50,000 +11.11% 3
Cumbria -1 10 £55,000 +69.23%
Lancashire -13 10 £65,000 +73.33% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 26 May 2015, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 193 (40.38%) ITIL
2 171 (35.77%) Finance
3 109 (22.80%) SLA
4 86 (17.99%) Service Management
4 86 (17.99%) Project Management
5 75 (15.69%) Microsoft
6 74 (15.48%) Windows
7 68 (14.23%) Degree
8 67 (14.02%) Agile Software Development
9 60 (12.55%) Telecoms
10 59 (12.34%) SQL
11 56 (11.72%) Oracle
12 55 (11.51%) Cisco
13 53 (11.09%) Stakeholder Management
14 51 (10.67%) Change Management
14 51 (10.67%) MS Excel
15 49 (10.25%) Analytical Skills
16 48 (10.04%) Continuous Improvement
17 47 (9.83%) SQL Server
18 41 (8.58%) PRINCE2
19 40 (8.37%) Retail
20 36 (7.53%) ITIL Certification
21 35 (7.32%) Cisco Certification
21 35 (7.32%) Internet
21 35 (7.32%) QA
21 35 (7.32%) Security Cleared
22 33 (6.90%) VMware
23 32 (6.69%) Management Information System
23 32 (6.69%) Data Centre
24 31 (6.49%) Active Directory

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 26 May 2015, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 24 (5.02%) MS Exchange
2 17 (3.56%) SharePoint
3 14 (2.93%) Exchange Server 2013
4 13 (2.72%) Exchange Server 2010
5 9 (1.88%) Exchange Server 2003
6 6 (1.26%) Oracle Application Server
6 6 (1.26%) Oracle 9iAS
7 5 (1.05%) IIS
7 5 (1.05%) Exchange Server 2007
8 4 (0.84%) SharePoint 2013
9 3 (0.63%) Lync
9 3 (0.63%) Apache
10 2 (0.42%) IBM Notes
11 1 (0.21%) WebSphere Application Server
11 1 (0.21%) JBoss
11 1 (0.21%) Tomcat
11 1 (0.21%) WebSphere
11 1 (0.21%) MS Project Server
11 1 (0.21%) WorkSite
Applications
1 51 (10.67%) MS Excel
2 28 (5.86%) MS Office
3 4 (0.84%) MS PowerPoint
4 3 (0.63%) ProjectWise
4 3 (0.63%) MS Project
5 2 (0.42%) MS Visio
Business Applications
1 5 (1.05%) SAP GRC
2 3 (0.63%) Oracle EBS
2 3 (0.63%) SAP HR
2 3 (0.63%) Primavera
3 2 (0.42%) Magento
3 2 (0.42%) SAP BPC
3 2 (0.42%) Oracle Receivables
4 1 (0.21%) Sage 50
4 1 (0.21%) Dynamics CRM
Cloud Services
1 12 (2.51%) Office 365
2 6 (1.26%) Microsoft Azure
3 2 (0.42%) GitHub
4 1 (0.21%) Force.com
4 1 (0.21%) Amazon S3
4 1 (0.21%) PaaS
Communications & Networking
1 35 (7.32%) Internet
2 25 (5.23%) DNS
2 25 (5.23%) DHCP
3 23 (4.81%) Firewall
4 19 (3.97%) OSPF
4 19 (3.97%) BGP
5 17 (3.56%) WAN
6 16 (3.35%) MPLS
7 15 (3.14%) LAN
8 14 (2.93%) Wireless
9 12 (2.51%) VoIP
10 11 (2.30%) DECT
10 11 (2.30%) Ethernet
10 11 (2.30%) TCP/IP
10 11 (2.30%) Cisco ASA
11 10 (2.09%) Cisco PIX
11 10 (2.09%) iSCSI
11 10 (2.09%) NetScreen
11 10 (2.09%) Cisco ISE
12 8 (1.67%) VPN
Database & Business Intelligence
1 47 (9.83%) SQL Server
2 24 (5.02%) Oracle Database
3 16 (3.35%) SQL Server Reporting Services
3 16 (3.35%) Oracle Database 11g
3 16 (3.35%) Data Warehouse
3 16 (3.35%) Oracle Database 10g
4 15 (3.14%) Oracle9i Database
5 14 (2.93%) Relational Database
6 9 (1.88%) Oracle Database 12c
7 8 (1.67%) SQL Server Integration Services
7 8 (1.67%) SQL Server 2005
7 8 (1.67%) SQL Server 2008
8 6 (1.26%) SQL Server 2012
9 5 (1.05%) SAP HANA
9 5 (1.05%) MySQL
10 4 (0.84%) QlikView
10 4 (0.84%) SQL Server Analysis Services
10 4 (0.84%) Oracle BI EE
10 4 (0.84%) Crystal Reports
11 3 (0.63%) SAP BW
Development Applications
1 7 (1.46%) Visual Studio
2 4 (0.84%) Team Foundation Server
2 4 (0.84%) Cucumber
2 4 (0.84%) MSTest
3 3 (0.63%) Calabash
3 3 (0.63%) Jenkins
3 3 (0.63%) TeamCity
3 3 (0.63%) NUnit
4 2 (0.42%) Maven
4 2 (0.42%) Ant
4 2 (0.42%) MSI
4 2 (0.42%) Gradle
5 1 (0.21%) Facilita Forecast
5 1 (0.21%) Jasmine
5 1 (0.21%) JMeter
5 1 (0.21%) Toad
5 1 (0.21%) JUnit
5 1 (0.21%) JIRA
5 1 (0.21%) Selenium
General
1 171 (35.77%) Finance
2 60 (12.55%) Telecoms
3 40 (8.37%) Retail
4 25 (5.23%) Banking
5 13 (2.72%) Manufacturing
6 12 (2.51%) Publishing
7 10 (2.09%) Marketing
7 10 (2.09%) Legal
8 9 (1.88%) Law
9 3 (0.63%) Financial Institution
9 3 (0.63%) Pharmaceutical
9 3 (0.63%) Local Government
10 2 (0.42%) Back Office
11 1 (0.21%) Arabic Language
11 1 (0.21%) German Language
11 1 (0.21%) Billing
Job Titles
1 129 (26.99%) Service Manager
2 74 (15.48%) Delivery Manager
3 64 (13.39%) Services Delivery Manager
4 55 (11.51%) Analyst
5 37 (7.74%) Consultant
6 24 (5.02%) IT Services Manager
7 21 (4.39%) Operations Manager
8 20 (4.18%) Technical Consultant
9 18 (3.77%) Developer
10 17 (3.56%) Architect
10 17 (3.56%) DBA
10 17 (3.56%) Team Leader
11 16 (3.35%) Technical Manager
11 16 (3.35%) Project Manager
12 15 (3.14%) Business Analyst
13 14 (2.93%) Support Analyst
14 13 (2.72%) Oracle DBA
15 12 (2.51%) Infrastructure Manager
15 12 (2.51%) IT Operations Manager
15 12 (2.51%) Applications Support
Libraries, Frameworks & Software Standards
1 31 (6.49%) .NET
2 24 (5.02%) ASP.NET
3 14 (2.93%) HTML
4 13 (2.72%) CSS
5 12 (2.51%) Web Services
5 12 (2.51%) XML
6 11 (2.30%) AngularJS
6 11 (2.30%) ASP.NET MVC
6 11 (2.30%) Middleware
6 11 (2.30%) jQuery
7 8 (1.67%) ASP.NET MVC 4
8 7 (1.46%) SignalR
8 7 (1.46%) ASP.NET Web API
8 7 (1.46%) XSLT
8 7 (1.46%) WCF
9 5 (1.05%) RESTful
10 4 (0.84%) Java EE
10 4 (0.84%) XSD
11 3 (0.63%) KnockoutJS
11 3 (0.63%) WebCenter
Miscellaneous
1 49 (10.25%) Analytical Skills
2 32 (6.69%) Management Information System
2 32 (6.69%) Data Centre
3 21 (4.39%) NHS
4 20 (4.18%) Life Science
5 14 (2.93%) Computer Science
5 14 (2.93%) Statistics
6 10 (2.09%) Mobile App
7 9 (1.88%) Enterprise Software
8 8 (1.67%) Visualisation
8 8 (1.67%) Inversion of Control
9 6 (1.26%) Freedom of Information
10 5 (1.05%) Replication
10 5 (1.05%) Mainframe
11 4 (0.84%) Copywriting
11 4 (0.84%) Informatics
11 4 (0.84%) Fat Client
11 4 (0.84%) FMCG
11 4 (0.84%) Thin Client
12 3 (0.63%) Performance Metrics
Operating Systems
1 74 (15.48%) Windows
2 28 (5.86%) Windows Server 2008
3 24 (5.02%) Windows 7
4 22 (4.60%) Windows Server 2012
5 16 (3.35%) UNIX
6 15 (3.14%) Windows Server 2003
7 13 (2.72%) Linux
8 12 (2.51%) Windows 8
9 11 (2.30%) Windows XP
10 8 (1.67%) Windows Vista
11 3 (0.63%) Apple iOS
11 3 (0.63%) AIX
11 3 (0.63%) Android
11 3 (0.63%) Windows Mobile
12 1 (0.21%) NetWare
Processes & Methodologies
1 193 (40.38%) ITIL
2 86 (17.99%) Service Management
2 86 (17.99%) Project Management
3 67 (14.02%) Agile Software Development
4 53 (11.09%) Stakeholder Management
5 51 (10.67%) Change Management
6 48 (10.04%) Continuous Improvement
7 41 (8.58%) PRINCE2
8 29 (6.07%) Line Management
9 28 (5.86%) Scrum
9 28 (5.86%) Problem Management
10 24 (5.02%) Business Analysis
11 23 (4.81%) Incident Management
12 20 (4.18%) Enterprise Architecture
12 20 (4.18%) Supplier Management
12 20 (4.18%) Service Desk Management
12 20 (4.18%) Change Control
13 19 (3.97%) ITSM
14 18 (3.77%) Validation
14 18 (3.77%) Mentoring
Programming Languages
1 59 (12.34%) SQL
2 25 (5.23%) C#
3 19 (3.97%) JavaScript
4 15 (3.14%) Java
5 14 (2.93%) T-SQL
6 8 (1.67%) VBA
6 8 (1.67%) PL/SQL
7 6 (1.26%) PowerShell
7 6 (1.26%) VB
8 4 (0.84%) C
9 3 (0.63%) Prolog
9 3 (0.63%) C++
10 2 (0.42%) VB.NET
10 2 (0.42%) VBScript
10 2 (0.42%) PHP
10 2 (0.42%) FoxPro (VFP)
11 1 (0.21%) Python
11 1 (0.21%) Groovy
11 1 (0.21%) Ruby
Qualifications
1 68 (14.23%) Degree
2 36 (7.53%) ITIL Certification
3 35 (7.32%) Cisco Certification
3 35 (7.32%) Security Cleared
4 27 (5.65%) SC Cleared
5 22 (4.60%) Microsoft Certification
6 19 (3.97%) CCNP
7 13 (2.72%) CCIE
7 13 (2.72%) CCSE
8 11 (2.30%) MCSE
8 11 (2.30%) PRINCE2 Certification
8 11 (2.30%) ISEB
9 8 (1.67%) DV Cleared
9 8 (1.67%) CISSP
10 7 (1.46%) MCITP
11 6 (1.26%) ISTQB
11 6 (1.26%) JNCIP
11 6 (1.26%) MCSA
12 5 (1.05%) JNCIS
13 4 (0.84%) MCTS
Quality Assurance & Compliance
1 109 (22.80%) SLA
2 35 (7.32%) QA
3 11 (2.30%) ISO/IEC 27001
4 9 (1.88%) ISO 9001
5 5 (1.05%) Sarbanes-Oxley
5 5 (1.05%) COBIT
6 2 (0.42%) ISO 9000
6 2 (0.42%) ISO 14001
7 1 (0.21%) ISO/IEC 20000
System Software
1 31 (6.49%) Active Directory
2 17 (3.56%) VMware Infrastructure
3 10 (2.09%) XenApp
4 4 (0.84%) VMware Server
4 4 (0.84%) VMware ESX
5 3 (0.63%) Terminal Services
5 3 (0.63%) Citrix Presentation Server
6 2 (0.42%) ProxySG
6 2 (0.42%) Hyper-V
6 2 (0.42%) XenDesktop
6 2 (0.42%) VMware ESXi
7 1 (0.21%) Forefront TMG
7 1 (0.21%) ISA Server
7 1 (0.21%) Oracle RAC
Systems Management
1 10 (2.09%) Data Guard
1 10 (2.09%) Oracle RMAN
2 9 (1.88%) Foglight
3 8 (1.67%) Backup Exec
4 5 (1.05%) SCCM
5 3 (0.63%) SCOM
6 2 (0.42%) WSUS
6 2 (0.42%) OpenView
6 2 (0.42%) CiscoWorks
6 2 (0.42%) MAILsweeper
6 2 (0.42%) Forefront Identity Manager
7 1 (0.21%) MOM
7 1 (0.21%) Systems Management Server (SMS)
7 1 (0.21%) EMC NetWorker
Vendors
1 75 (15.69%) Microsoft
2 56 (11.72%) Oracle
3 55 (11.51%) Cisco
4 33 (6.90%) VMware
5 27 (5.65%) Juniper
6 25 (5.23%) Citrix
7 18 (3.77%) HP
8 17 (3.56%) F5
9 16 (3.35%) Riverbed
10 14 (2.93%) Fortinet
11 13 (2.72%) CheckPoint
11 13 (2.72%) NetApp
12 12 (2.51%) Blue Coat
13 11 (2.30%) SAP
13 11 (2.30%) Teradata
14 10 (2.09%) IronPort
14 10 (2.09%) Nokia
14 10 (2.09%) Dell
14 10 (2.09%) Tufin
15 9 (1.88%) Imperva
Chester, Cheshire
ReThink Recruitment
Salary: Car allowance
Posted: 10 hours ago
Manchester, Lancashire
Easy Web Recruitment - Bright Future Software
Posted: 20 hours ago
Manchester, Lancashire
The Bridge Ltd
Salary: benefits
Posted: Yesterday
Rochdale, Lancashire
Greywood Associates Limited
Salary: £18000 - £22000 per annum + bens
Posted: 3 days ago
Cheshire
JM
Posted: 3 days ago
Macclesfield, Cheshire
Opus IT Consulting
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Greater Manchester
EasyWebRecruitment.com
Salary: £22-25K per annum
Posted: 3 days ago
Manchester, Lancashire
The Bridge Ltd
Salary: Up to £55,000 per annum plus benefits
Posted: 3 days ago
Prescot, Merseyside
Owen Daniels Consultancy
Salary: Up to £63,000 per annum
Posted: 4 days ago
Preston, Lancashire
Evolution Recruitment Solutions
Salary: 20,000 - 25,000 + Bens
Posted: 4 days ago
Chester, Cheshire
ReThink Recruitment
Salary: £40000 - £55000.00 per annum + Car allowance
Posted: 5 days ago
Runcorn, Cheshire
Ricoh
Salary: £50k plus £10k bonus and benefits
Posted: 5 days ago
Runcorn, Cheshire
Ricoh
Salary: £40k plus benefits
Posted: 5 days ago
Bolton, Lancashire
Oscar Associates (UK) Ltd
Salary: £45000 - £50000 per annum + Car allowance, pension etc
Posted: 5 days ago
Manchester, Lancashire
Rullion IT Plus
Posted: 6 days ago
Bolton, Lancashire
Oscar Associates (UK) Ltd
Salary: £45000 - £50000 per annum + Benefits
Posted: 6 days ago
Macclesfield, Cheshire
Ashfield Healthcare Communications
Salary: Competative salary and benefits package
Posted: 7 days ago
Runcorn, Cheshire
Ricoh
Salary: £40k plus £18k commission plus benefits.
Posted: 10 days ago
Salford, Lancashire
Outsourcery Hosting Ltd
Salary: Up to £40,000 per annum plus Bonus, Pension and Benefits
Posted: 11 days ago
Manchester, Lancashire
AccessPay
Salary: From £25,000 to £30,000 per annum
Posted: 20 days ago