The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 64 97 62
Rank change year-on-year
+33 -35
Permanent jobs citing Service Delivery 266 170 296
As % of all permanent IT jobs located in the North West 3.62% 2.38% 3.93%
As % of the Processes & Methodologies category 4.44% 3.06% 5.08%
Number of salaries quoted 179 144 215
Average salary £42,500 £41,500 £44,000
Average salary % change year-on-year
+2.40% -5.68%
90% offered a salary of more than £24,950 £23,500 £25,000
10% offered a salary of more than £70,000 £100,000 £64,600
UK excluding London average salary £44,000 £44,250 £42,500
% change year-on-year
-0.56% +4.11%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5989 5559 5825
As % of all permanent IT jobs located in the North West 81.59% 77.68% 77.34%
Number of salaries quoted 4756 4698 5081
Average salary £40,000 £38,000 £37,500
Average salary % change year-on-year
+5.26% +1.33%
90% offered a salary of more than £26,500 £27,000 £26,000
10% offered a salary of more than £57,500 £57,500 £56,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 20 August 2014.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +27 163 £35,000 -12.50% 17
Cheshire -4 54 £49,500 +23.75% 15
Cumbria - 23 £47,500 - 2
Merseyside -1 13 £49,000 -24.61% 3
Lancashire -10 3 £46,375 -34.91% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 20 August 2014, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 192 (42.95%) ITIL
2 148 (33.11%) Finance
3 120 (26.85%) Microsoft
4 94 (21.03%) Project Management
5 80 (17.90%) SLA
6 78 (17.45%) Service Management
7 75 (16.78%) Windows
8 66 (14.77%) MS Excel
9 61 (13.65%) Degree
10 52 (11.63%) Stakeholder Management
11 45 (10.07%) ITIL Certification
12 42 (9.40%) Oracle
12 42 (9.40%) Change Management
12 42 (9.40%) Office 365
13 40 (8.95%) SQL
14 37 (8.28%) Citrix
15 36 (8.05%) PRINCE2
16 34 (7.61%) C
17 33 (7.38%) Problem Management
17 33 (7.38%) Security Cleared
18 32 (7.16%) Release Management
18 32 (7.16%) SharePoint
18 32 (7.16%) Telecoms
19 31 (6.94%) Linux
20 30 (6.71%) SQL Server
20 30 (6.71%) MS Office
20 30 (6.71%) Banking
20 30 (6.71%) Retail
20 30 (6.71%) Supplier Management
20 30 (6.71%) Microsoft Azure

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 20 August 2014, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 32 (7.16%) SharePoint
2 10 (2.24%) MS Exchange
3 9 (2.01%) LiveLink
3 9 (2.01%) Lync
4 6 (1.34%) Exchange Server 2010
5 3 (0.67%) Exchange Server 2003
6 2 (0.45%) Exchange Server 2007
6 2 (0.45%) WebLogic
6 2 (0.45%) IIS
6 2 (0.45%) CICS
6 2 (0.45%) Exchange Server 2013
7 1 (0.22%) CMS
7 1 (0.22%) SharePoint 2013
7 1 (0.22%) SAS
7 1 (0.22%) Office Communications Server
7 1 (0.22%) Oracle Service Bus
7 1 (0.22%) SharePoint 2010
Applications
1 66 (14.77%) MS Excel
2 30 (6.71%) MS Office
3 6 (1.34%) MS Project
4 3 (0.67%) Spreadsheet
4 3 (0.67%) MS Visio
5 1 (0.22%) Adobe Illustrator
5 1 (0.22%) InfoPath
5 1 (0.22%) Photoshop
Business Applications
1 9 (2.01%) Google Analytics
2 8 (1.79%) Dynamics CRM
3 4 (0.89%) SAP Business One
4 2 (0.45%) Dynamics AX
4 2 (0.45%) Dynamics GP
4 2 (0.45%) Agresso
4 2 (0.45%) Dynamics NAV
5 1 (0.22%) Oracle 11i
5 1 (0.22%) Oracle EBS
5 1 (0.22%) Oracle Applications
Cloud Services
1 42 (9.40%) Office 365
2 30 (6.71%) Microsoft Azure
3 5 (1.12%) SaaS
4 2 (0.45%) PaaS
4 2 (0.45%) IaaS
Communications & Networking
1 26 (5.82%) WAN
2 24 (5.37%) LAN
3 21 (4.70%) SAN
4 17 (3.80%) VPN
5 16 (3.58%) Firewall
6 15 (3.36%) DNS
7 12 (2.68%) TCP/IP
7 12 (2.68%) Internet
8 9 (2.01%) Wireless
9 7 (1.57%) MPLS
9 7 (1.57%) DHCP
9 7 (1.57%) Ethernet
9 7 (1.57%) VoIP
10 5 (1.12%) PSTN
10 5 (1.12%) ADSL
10 5 (1.12%) SNMP
10 5 (1.12%) OSPF
10 5 (1.12%) BGP
10 5 (1.12%) SHDSL
10 5 (1.12%) Cisco ASA
Database & Business Intelligence
1 30 (6.71%) SQL Server
2 19 (4.25%) Data Warehouse
3 11 (2.46%) Oracle Database
4 7 (1.57%) SQL Server 2008
4 7 (1.57%) Oracle Reports
5 5 (1.12%) DB2
5 5 (1.12%) SQL Server Integration Services
6 4 (0.89%) DTS
6 4 (0.89%) Relational Database
7 3 (0.67%) SAP Data Services
7 3 (0.67%) Oracle Database 11g
7 3 (0.67%) Star Schema
8 2 (0.45%) SQL Server 2005
9 1 (0.22%) SAP BW
9 1 (0.22%) Easytrieve
9 1 (0.22%) Microsoft Analysis Services
9 1 (0.22%) SQL Server Reporting Services
9 1 (0.22%) Crystal Reports
9 1 (0.22%) MS Access
9 1 (0.22%) SQL Server Analysis Services
Development Applications
1 5 (1.12%) NUnit
1 5 (1.12%) ReSharper
1 5 (1.12%) TeamCity
1 5 (1.12%) Mercurial
1 5 (1.12%) Moq
1 5 (1.12%) SpecFlow
1 5 (1.12%) Octopus Deploy
2 3 (0.67%) WebDriver
2 3 (0.67%) Selenium
3 1 (0.22%) Visual Studio
3 1 (0.22%) Dreamweaver
3 1 (0.22%) Team Foundation Server
General
1 148 (33.11%) Finance
2 32 (7.16%) Telecoms
3 30 (6.71%) Banking
3 30 (6.71%) Retail
4 24 (5.37%) Marketing
5 15 (3.36%) Legal
6 11 (2.46%) Billing
7 10 (2.24%) Financial Institution
8 8 (1.79%) Greek Language
8 8 (1.79%) Polish Language
9 5 (1.12%) Manufacturing
10 4 (0.89%) Pharmaceutical
10 4 (0.89%) Aerospace
10 4 (0.89%) Local Government
11 3 (0.67%) Advertising
12 2 (0.45%) Back Office
13 1 (0.22%) Publishing
13 1 (0.22%) Retail Banking
13 1 (0.22%) Corporate Banking
13 1 (0.22%) Automotive
Job Titles
1 88 (19.69%) Service Manager
2 83 (18.57%) Analyst
3 57 (12.75%) Delivery Manager
4 49 (10.96%) Services Delivery Manager
5 25 (5.59%) Applications Support
6 24 (5.37%) Developer
7 23 (5.15%) Service Analyst
8 20 (4.47%) Support Analyst
8 20 (4.47%) Senior Manager
9 19 (4.25%) Account Manager
9 19 (4.25%) Technical Manager
10 17 (3.80%) Support Engineer
10 17 (3.80%) Applications Support Analyst
11 15 (3.36%) Systems Engineer
12 14 (3.13%) Consultant
12 14 (3.13%) Operations Manager
12 14 (3.13%) Technical Account Manager
13 13 (2.91%) Support Manager
13 13 (2.91%) Technical Analyst
14 12 (2.68%) Senior Analyst
Libraries, Frameworks & Software Standards
1 26 (5.82%) .NET
2 11 (2.46%) CSS
2 11 (2.46%) HTML
3 9 (2.01%) HTML5
3 9 (2.01%) CSS3
4 8 (1.79%) ASP.NET
5 7 (1.57%) COM
6 6 (1.34%) XML
7 5 (1.12%) Dojo
7 5 (1.12%) WCF
7 5 (1.12%) jQuery
7 5 (1.12%) ASP.NET MVC
7 5 (1.12%) ASP.NET MVC 4
7 5 (1.12%) ASP.NET Web Forms
7 5 (1.12%) Castle Windsor
7 5 (1.12%) NHibernate
8 4 (0.89%) Memcached
8 4 (0.89%) COM+
9 2 (0.45%) XSLT
9 2 (0.45%) Flash
Miscellaneous
1 23 (5.15%) Management Information System
2 22 (4.92%) Enterprise Software
3 17 (3.80%) PMI
4 13 (2.91%) Computer Science
5 9 (2.01%) Statistics
6 8 (1.79%) Streaming Media
7 6 (1.34%) Blackberry
7 6 (1.34%) CLARiiON
8 5 (1.12%) Mathematics
8 5 (1.12%) Mobile App
9 4 (0.89%) RMADS
9 4 (0.89%) New Media
9 4 (0.89%) Thin Client
9 4 (0.89%) Fat Client
9 4 (0.89%) Mainframe
10 3 (0.67%) Symmetrix DMX
10 3 (0.67%) Clustering
11 2 (0.45%) PKI
11 2 (0.45%) IPTV
11 2 (0.45%) IBM Mainframe
Operating Systems
1 75 (16.78%) Windows
2 31 (6.94%) Linux
3 26 (5.82%) Windows 7
4 24 (5.37%) Windows Server 2008
5 22 (4.92%) UNIX
6 16 (3.58%) Windows Server 2012
7 15 (3.36%) Windows Phone
8 14 (3.13%) Windows Phone 8
8 14 (3.13%) Windows Server 2003
9 10 (2.24%) Android
10 9 (2.01%) Solaris
10 9 (2.01%) Apple iOS
11 8 (1.79%) Red Hat Enterprise Linux
12 5 (1.12%) Windows 8
13 4 (0.89%) AIX
14 3 (0.67%) Windows 2000 Server
15 2 (0.45%) Windows 2000
15 2 (0.45%) Windows XP
Processes & Methodologies
1 192 (42.95%) ITIL
2 94 (21.03%) Project Management
3 78 (17.45%) Service Management
4 52 (11.63%) Stakeholder Management
5 42 (9.40%) Change Management
6 36 (8.05%) PRINCE2
7 33 (7.38%) Problem Management
8 32 (7.16%) Release Management
9 30 (6.71%) Supplier Management
10 28 (6.26%) Incident Management
11 25 (5.59%) Project Planning
12 24 (5.37%) Business Development
12 24 (5.37%) Change Control
13 21 (4.70%) Continuous Improvement
13 21 (4.70%) Software Engineering
14 20 (4.47%) E-Commerce
14 20 (4.47%) Risk Management
15 19 (4.25%) CRM
15 19 (4.25%) ERP
16 18 (4.03%) Agile Software Development
Programming Languages
1 40 (8.95%) SQL
2 34 (7.61%) C
3 17 (3.80%) JavaScript
4 14 (3.13%) C#
5 13 (2.91%) VB
5 13 (2.91%) Java
6 9 (2.01%) Objective-C
7 8 (1.79%) VB6
7 8 (1.79%) Ruby
7 8 (1.79%) PowerShell
7 8 (1.79%) C++
8 6 (1.34%) PHP
9 4 (0.89%) Perl
9 4 (0.89%) Bash Shell
9 4 (0.89%) T-SQL
10 2 (0.45%) VBA
10 2 (0.45%) PL/SQL
10 2 (0.45%) COBOL
10 2 (0.45%) JCL
10 2 (0.45%) PowerHouse
Qualifications
1 61 (13.65%) Degree
2 45 (10.07%) ITIL Certification
3 33 (7.38%) Security Cleared
4 27 (6.04%) PMI Certification
5 21 (4.70%) SC Cleared
5 21 (4.70%) Cisco Certification
6 15 (3.36%) CCNA
7 12 (2.68%) Microsoft Certification
8 11 (2.46%) Citrix Certification
9 10 (2.24%) PMP
10 9 (2.01%) MCSE
11 8 (1.79%) CCDP
11 8 (1.79%) MCITP
12 7 (1.57%) MCP
13 5 (1.12%) CISSP
14 4 (0.89%) ITIL Foundation Certificate
14 4 (0.89%) MCTS
15 3 (0.67%) VMware Certified Professional (VCP)
15 3 (0.67%) NVQ Level 3
15 3 (0.67%) CCA
Quality Assurance & Compliance
1 80 (17.90%) SLA
2 22 (4.92%) QA
3 9 (2.01%) ISO/IEC 27001
4 2 (0.45%) PCI DSS
System Software
1 28 (6.26%) Active Directory
2 14 (3.13%) VMware Infrastructure
3 11 (2.46%) MetaFrame
4 8 (1.79%) Citrix Presentation Server
4 8 (1.79%) Hyper-V
4 8 (1.79%) XenApp
5 4 (0.89%) vSphere
5 4 (0.89%) Varnish
5 4 (0.89%) Postfix
5 4 (0.89%) Squid
5 4 (0.89%) Oracle RAC
6 3 (0.67%) Oracle RMAN
7 2 (0.45%) ISA Server
8 1 (0.22%) VMware ESX
Systems Management
1 17 (3.80%) SCCM
2 12 (2.68%) SCOM
3 9 (2.01%) SolarWinds Orion
4 4 (0.89%) Puppet
4 4 (0.89%) Data Guard
4 4 (0.89%) Opscode Chef
4 4 (0.89%) Icinga
4 4 (0.89%) Nagios
5 3 (0.67%) Backup Exec
6 2 (0.45%) NetBackup
6 2 (0.45%) OpenView
6 2 (0.45%) CiscoWorks
7 1 (0.22%) Legato
7 1 (0.22%) EMC NetWorker
7 1 (0.22%) SCVMM
7 1 (0.22%) SCOrch
7 1 (0.22%) SCSM
7 1 (0.22%) Oracle Enterprise Manager
7 1 (0.22%) Windows Intune
Vendors
1 120 (26.85%) Microsoft
2 42 (9.40%) Oracle
3 37 (8.28%) Citrix
4 26 (5.82%) Cisco
5 20 (4.47%) VMware
6 15 (3.36%) EMC
6 15 (3.36%) SolarWinds
7 12 (2.68%) SAP
8 10 (2.24%) Google
9 9 (2.01%) HP
9 9 (2.01%) CheckPoint
10 8 (1.79%) NetApp
10 8 (1.79%) Red Hat
10 8 (1.79%) AppSense
10 8 (1.79%) NEC
10 8 (1.79%) Fujitsu
11 7 (1.57%) Hitachi
12 5 (1.12%) Teradata
12 5 (1.12%) Symantec
12 5 (1.12%) Sage
Cheshire
Roc Search
Posted: 6 hours ago
Cheshire
ANSON MCCADE
Salary: From £38,000 to £40,000 per annum + Great Bonus and Benefits
Posted: 7 hours ago
Warrington, Cheshire
Ascent People Ltd
Salary: £42000 - £48000 per annum + Bonus + Benefits
Posted: 23 hours ago
Warrington, Cheshire
ReThink Recruitment
Salary: £500 - £530 per day
Posted: Yesterday
Manchester, Lancashire
Rullion IT Plus
Salary: £8000 - £70000 per annum + excellent benefits
Posted: Yesterday
Chester, Cheshire
TEKsystems
Posted: Yesterday
Barrow-In-Furness, Cumbria
BAE Systems
Salary: £31000 - £45000 per annum
Posted: Yesterday
Manchester, Lancashire
techfolk Ltd
Salary: £40000 - £45000 Per Annum Negotiable, plus benefits
Posted: 2 days ago
Manchester, Lancashire
Staffline Group PLC
Salary: From £20,000 to £45,000 per annum
Posted: 3 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £16000 - £18000 per annum + Benefits + Bonus
Posted: 4 days ago
Manchester, Lancashire
Softcat
Salary: Competitive, Benefits and Bonus Scheme
Posted: 4 days ago
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum
Posted: 5 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £55000 - £80000 per annum
Posted: 5 days ago
Manchester, Lancashire
Steria
Salary: Benefits
Posted: 5 days ago
Manchester, Lancashire
RSG
Salary: £22000 - £30000 per annum + bonus, healthcare, pension
Posted: 5 days ago
Oldham, Lancashire
Roc Search
Salary: £23000 - £26000 per annum
Posted: 5 days ago
Liverpool, Merseyside
Rullion IT Plus
Salary: £45000 - £55000 per annum + BUPA + pension + benefits
Posted: 5 days ago
Leyland, Lancashire
Progress Housing Group
Salary: From £23,348 to £28,646 per annum
Posted: 5 days ago
Liverpool, Merseyside
Rullion IT Plus
Salary: £45000 - £55000 per annum + BUPA + pension + benefits
Posted: 6 days ago
Manchester, Lancashire
Steria
Salary: From £40,000 to £45,000 per annum + Flexible Benefits
Posted: 6 days ago