The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Services Delivery
Rank 72 61 68
Rank change year-on-year
-11 +7
Permanent jobs citing Service Delivery 221 287 254
As % of all permanent IT jobs located in the North West 3.76% 4.37% 3.57%
As % of the Processes & Methodologies category 4.32% 4.91% 4.16%
Number of salaries quoted 186 219 180
Median salary £45,000 £45,000 £40,000
Median salary % change year-on-year
- +12.50%
90% offered a salary of more than £27,300 £25,800 £25,000
10% offered a salary of more than £60,000 £62,500 £62,750
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5121 5841 6101
As % of all permanent IT jobs located in the North West 87.09% 88.93% 85.69%
Number of salaries quoted 4266 4731 4832
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 28 July 2016.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -16 136 £47,500 +12.96% 20
Cheshire +8 28 £42,000 -6.66% 7
Merseyside -4 27 £40,000 -20.00% 3
Lancashire +31 22 £45,000 +100.00% 1
Cumbria -3 4 £51,250 +2.50%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 28 July 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Delivery.

1 253 (52.49%) ITIL
2 154 (31.95%) Finance
3 122 (25.31%) Service Management
4 104 (21.58%) Project Management
5 92 (19.09%) SLA
6 91 (18.88%) Change Management
7 89 (18.46%) ITIL V3
8 77 (15.98%) Windows
9 76 (15.77%) Microsoft
10 69 (14.32%) SQL
11 68 (14.11%) Degree
12 66 (13.69%) ITSM
13 64 (13.28%) Agile Software Development
14 62 (12.86%) Problem Management
14 62 (12.86%) Stakeholder Management
15 57 (11.83%) Release Management
15 57 (11.83%) Incident Management
16 54 (11.20%) Continuous Improvement
17 53 (11.00%) Banking
18 52 (10.79%) Matrix Organization
19 50 (10.37%) ERP
20 49 (10.17%) SAP
21 47 (9.75%) FMCG
22 43 (8.92%) Infrastructure Management
22 43 (8.92%) Mentoring
23 42 (8.71%) Performance Improvement
24 39 (8.09%) Service Design
24 39 (8.09%) Presales
24 39 (8.09%) SAP ERP
25 37 (7.68%) MS Excel

Service Delivery
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (3.53%) SharePoint
2 13 (2.70%) WebSphere
3 11 (2.28%) Blackberry Enterprise Server
4 10 (2.07%) Apache
5 9 (1.87%) IIS
5 9 (1.87%) Skype for Business
6 7 (1.45%) MS Exchange
7 6 (1.24%) Elasticsearch
7 6 (1.24%) WebSphere Application Server
7 6 (1.24%) WebSphere Portal
8 3 (0.62%) CMS
9 1 (0.21%) Exchange Server 2007
9 1 (0.21%) Exchange Server 2010
9 1 (0.21%) Exchange Server 2013
9 1 (0.21%) SharePoint 2013
9 1 (0.21%) Tomcat
Applications
1 37 (7.68%) MS Excel
2 33 (6.85%) MS Office
3 11 (2.28%) MS PowerPoint
4 1 (0.21%) Acrobat
4 1 (0.21%) Photoshop
Business Applications
1 39 (8.09%) SAP ERP
2 5 (1.04%) Dynamics CRM
3 3 (0.62%) Dynamics AX
4 1 (0.21%) OPENHousing
4 1 (0.21%) SAP GRC
Cloud Services
1 15 (3.11%) Office 365
2 10 (2.07%) Amazon AWS
2 10 (2.07%) IaaS
2 10 (2.07%) Microsoft Azure
2 10 (2.07%) PaaS
3 8 (1.66%) Amazon EC2
4 3 (0.62%) AdWords
4 3 (0.62%) Google Analytics
4 3 (0.62%) SaaS
5 2 (0.41%) Google Apps
5 2 (0.41%) Google Drive
6 1 (0.21%) Cloud Computing
6 1 (0.21%) GitHub
Communications & Networking
1 27 (5.60%) LAN
2 25 (5.19%) Firewall
3 23 (4.77%) WAN
4 19 (3.94%) VPN
5 14 (2.90%) SAN
6 12 (2.49%) SMS
6 12 (2.49%) Wireless
7 10 (2.07%) VoIP
8 9 (1.87%) Internet
8 9 (1.87%) Telepresence
9 8 (1.66%) Wi-Fi
10 7 (1.45%) MPLS
11 6 (1.24%) DHCP
11 6 (1.24%) DNS
11 6 (1.24%) SSL
12 5 (1.04%) Broadband
13 4 (0.83%) Ethernet
13 4 (0.83%) Intrusion Detection
13 4 (0.83%) NAS
13 4 (0.83%) NetScaler
Database & Business Intelligence
1 36 (7.47%) SQL Server
2 17 (3.53%) SQL Server 2008
3 14 (2.90%) MySQL
4 8 (1.66%) DB2
5 6 (1.24%) Data Warehouse
5 6 (1.24%) MongoDB
5 6 (1.24%) Neo4j
5 6 (1.24%) NoSQL
6 5 (1.04%) Relational Database
6 5 (1.04%) SQL Server Reporting Services
7 3 (0.62%) SQL Server 2012
7 3 (0.62%) SQL Server 2014
8 2 (0.41%) SQL Server Integration Services
9 1 (0.21%) ActiveReports
9 1 (0.21%) BusinessObjects
9 1 (0.21%) Data Mining
9 1 (0.21%) QlikView
9 1 (0.21%) RDBMS
9 1 (0.21%) SAP BW
Development Applications
1 25 (5.19%) MSTest
1 25 (5.19%) NUnit
2 6 (1.24%) Ant
2 6 (1.24%) Jenkins
3 4 (0.83%) Git (software)
4 3 (0.62%) Visual Studio
5 2 (0.41%) Team Foundation Server
6 1 (0.21%) InstallShield
6 1 (0.21%) MSI
General
1 154 (31.95%) Finance
2 53 (11.00%) Banking
3 26 (5.39%) Legal
4 24 (4.98%) Telecoms
5 18 (3.73%) Law
5 18 (3.73%) Retail
6 13 (2.70%) Manufacturing
6 13 (2.70%) Publishing
7 6 (1.24%) Financial Institution
8 5 (1.04%) Back Office
8 5 (1.04%) German Language
8 5 (1.04%) Marketing
9 3 (0.62%) Automotive
9 3 (0.62%) Games
10 2 (0.41%) Billing
10 2 (0.41%) French Language
10 2 (0.41%) Investment Banking
10 2 (0.41%) Pharmaceutical
11 1 (0.21%) Local Government
11 1 (0.21%) Spanish Language
Job Titles
1 95 (19.71%) Service Manager
2 64 (13.28%) Delivery Manager
2 64 (13.28%) Services Delivery Manager
3 57 (11.83%) Analyst
4 56 (11.62%) IT Manager
5 46 (9.54%) Change Manager
6 44 (9.13%) SAP Manager
7 37 (7.68%) SAP Change Manager
8 34 (7.05%) IT Services Manager
9 28 (5.81%) Software Engineer
10 25 (5.19%) .NET Software Engineer
10 25 (5.19%) C# Software Engineer
11 22 (4.56%) ITIL Manager
12 21 (4.36%) Consultant
12 21 (4.36%) Support Analyst
13 20 (4.15%) Service Analyst
14 19 (3.94%) Applications Manager
15 17 (3.53%) Applications Support
15 17 (3.53%) Architect
15 17 (3.53%) Release Manager
Libraries, Frameworks & Software Standards
1 36 (7.47%) .NET
2 34 (7.05%) HTML
3 31 (6.43%) Web Services
4 30 (6.22%) jQuery
5 29 (6.02%) CSS
6 28 (5.81%) ASP.NET
7 27 (5.60%) SOAP
7 27 (5.60%) WCF
7 27 (5.60%) XML
8 25 (5.19%) LINQ
8 25 (5.19%) RESTful
8 25 (5.19%) Silverlight
8 25 (5.19%) WF
8 25 (5.19%) WPF
8 25 (5.19%) XSLT
9 10 (2.07%) Flash
10 8 (1.66%) Twitter Bootstrap
11 7 (1.45%) HTML5
12 6 (1.24%) Django
12 6 (1.24%) Middleware
Miscellaneous
1 47 (9.75%) FMCG
2 37 (7.68%) Data Centre
3 33 (6.85%) Management Information System
4 29 (6.02%) iPad
5 26 (5.39%) Analytical Skills
6 19 (3.94%) Statistics
7 14 (2.90%) Enterprise Software
8 12 (2.49%) Mathematics
9 11 (2.28%) Blackberry
9 11 (2.28%) User Experience
10 10 (2.07%) Computer Science
11 9 (1.87%) Video Conferencing
12 8 (1.66%) CMDB
12 8 (1.66%) Credit Risk
12 8 (1.66%) SWIFT
13 5 (1.04%) Client/Server
13 5 (1.04%) Mobile App
14 4 (0.83%) Social Media
14 4 (0.83%) Tandem
15 3 (0.62%) Life Science
Operating Systems
1 77 (15.98%) Windows
2 33 (6.85%) Windows Server
3 22 (4.56%) Windows 7
4 14 (2.90%) Windows Server 2008
5 10 (2.07%) Unix
6 8 (1.66%) Linux
7 7 (1.45%) Windows Server 2003
8 5 (1.04%) Android
8 5 (1.04%) Windows 10
9 4 (0.83%) Apple iOS
9 4 (0.83%) Mac OS
10 3 (0.62%) Solaris
10 3 (0.62%) Windows Server 2012
11 2 (0.41%) Windows XP
12 1 (0.21%) Mac OS X
12 1 (0.21%) Windows 8
Processes & Methodologies
1 253 (52.49%) ITIL
2 122 (25.31%) Service Management
3 104 (21.58%) Project Management
4 91 (18.88%) Change Management
5 89 (18.46%) ITIL V3
6 66 (13.69%) ITSM
7 64 (13.28%) Agile Software Development
8 62 (12.86%) Problem Management
8 62 (12.86%) Stakeholder Management
9 57 (11.83%) Incident Management
9 57 (11.83%) Release Management
10 54 (11.20%) Continuous Improvement
11 52 (10.79%) Matrix Organization
12 50 (10.37%) ERP
13 43 (8.92%) Infrastructure Management
13 43 (8.92%) Mentoring
14 42 (8.71%) Performance Improvement
15 39 (8.09%) Presales
15 39 (8.09%) Service Design
16 36 (7.47%) Software Engineering
Programming Languages
1 69 (14.32%) SQL
2 31 (6.43%) C#
2 31 (6.43%) Java
3 29 (6.02%) JavaScript
4 28 (5.81%) T-SQL
5 25 (5.19%) C++
5 25 (5.19%) PL/SQL
6 13 (2.70%) PowerShell
7 8 (1.66%) C
8 6 (1.24%) Jython
8 6 (1.24%) Python
9 3 (0.62%) Bash Shell
10 1 (0.21%) VB
10 1 (0.21%) VBA
10 1 (0.21%) VBScript
Qualifications
1 68 (14.11%) Degree
2 29 (6.02%) Security Cleared
3 22 (4.56%) SC Cleared
4 21 (4.36%) ISEB
5 20 (4.15%) CCNP
5 20 (4.15%) Cisco Certification
5 20 (4.15%) ITIL Certification
6 12 (2.49%) CCNA
6 12 (2.49%) PMI Certification
7 11 (2.28%) ISTQB Foundation Certification
7 11 (2.28%) PMP
8 8 (1.66%) ISTQB
9 6 (1.24%) CISSP
9 6 (1.24%) Microsoft Certification
10 5 (1.04%) PRINCE2 Certification
11 4 (0.83%) MCSA
11 4 (0.83%) MCSE
12 3 (0.62%) CISM
12 3 (0.62%) MCP
13 2 (0.41%) CCSE
Quality Assurance & Compliance
1 92 (19.09%) SLA
2 17 (3.53%) ISO/IEC 27001
3 14 (2.90%) QA
4 10 (2.07%) PCI DSS
5 6 (1.24%) ISO 9001
5 6 (1.24%) Sarbanes-Oxley
6 1 (0.21%) COBIT
6 1 (0.21%) ISO/IEC 20000
System Software
1 36 (7.47%) Active Directory
2 12 (2.49%) VMware Infrastructure
3 9 (1.87%) Hyper-V
4 8 (1.66%) Virtual Machines
5 7 (1.45%) Terminal Services
6 6 (1.24%) Docker
7 3 (0.62%) EMC RecoverPoint
8 2 (0.41%) Firmware
8 2 (0.41%) XenDesktop
9 1 (0.21%) Microsoft App-V
9 1 (0.21%) Terminal Server
9 1 (0.21%) XenApp
Systems Management
1 8 (1.66%) SCVMM
2 7 (1.45%) FortiGate
2 7 (1.45%) Opscode Chef
2 7 (1.45%) Puppet
3 6 (1.24%) SCCM
4 3 (0.62%) EMC NetWorker
4 3 (0.62%) NetBackup
4 3 (0.62%) Oracle RMAN
5 1 (0.21%) AirWatch
5 1 (0.21%) BladeLogic
5 1 (0.21%) Host Intrusion Detection System
5 1 (0.21%) Microsoft Clustering
5 1 (0.21%) Nagios
5 1 (0.21%) Norton AntiVirus
5 1 (0.21%) SCSM
5 1 (0.21%) Symantec Enterprise Vault
5 1 (0.21%) WMI
5 1 (0.21%) WSUS
Vendors
1 76 (15.77%) Microsoft
2 49 (10.17%) SAP
3 34 (7.05%) Cisco
4 26 (5.39%) Oracle
5 24 (4.98%) Citrix
6 22 (4.56%) VMware
7 17 (3.53%) Juniper
8 11 (2.28%) Apple
8 11 (2.28%) EMC
9 10 (2.07%) Cadence
9 10 (2.07%) CheckPoint
9 10 (2.07%) HP
10 9 (1.87%) Polycom
11 8 (1.66%) Bloomberg
11 8 (1.66%) BMC
11 8 (1.66%) IBM
11 8 (1.66%) NetApp
11 8 (1.66%) Reuters
11 8 (1.66%) Salesforce.com
11 8 (1.66%) Twitter
Northwich, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £15000.00 - £18000.00 per annum
Posted: 2 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 11 hours ago
Southport, Merseyside
onezeero.
Salary: £25000 - £30000 per annum + bonus & overtime
Posted: 2 days ago
Manchester, Lancashire
Eutopia Solutions Ltd
Salary: £30000.00 - £45000.00 per annum + generous package & bonus
Posted: 9 hours ago
Wigan, Lancashire
Uniting Ambition
Salary: £30k - 35k per year
Posted: 17 hours ago
Manchester, Lancashire
onezeero.
Salary: £45000 - £50000 per annum + bens
Posted: Yesterday
Wilmslow, Cheshire
Oscar
Salary: £50000 per annum + Competitive Benefits Package
Posted: 11 hours ago
Manchester, Lancashire
McGregor Boyall
Salary: £57000 per annum
Posted: 6 days ago
Greater Manchester
Harvey Nash plc
Salary: Attractive salary and benefits package
Posted: 6 days ago
Northwich
IQ Telecom
Salary: £12000 - £15000 per annum
Posted: 10 days ago
Manchester, Lancashire
Calibre Search Ltd
Salary: £30000 - £40000.00 per annum
Posted: 16 hours ago
Manchester
Energize Recruitment Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Warrington, Cheshire
Harvey Nash plc
Posted: Yesterday
Warrington
Computer Futures
Salary: competitive
Posted: 17 days ago
Manchester
Capita Internal Resourcing
Posted: 13 days ago
Manchester
Robert Walters UK
Salary: £40000 - £47000 per annum
Posted: 10 days ago
Burnley, Lancashire
Greywood Associates Limited
Salary: £25000 - £27000 per annum + bens
Posted: 6 days ago
Manchester, Lancashire
The Bridge Ltd
Salary: Up to £55,000 per annum plus benefits
Posted: 2 days ago
Manchester, Lancashire
Recital Consulting
Salary: £30000 - £40000 Per Annum Plus Benefits
Posted: 3 days ago
Manchester
Robert Walters UK
Salary: £40000 - £46000 per annum + on call allowance
Posted: 10 days ago
Liverpool, Merseyside
Seadrill Management
Salary: Competitive Salary
Posted: 15 days ago
Bolton, Lancashire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + bens & training
Posted: 6 days ago
Manchester, Lancashire
Sopra Steria Recruitment
Salary: From £40,000 to £48,000 per annum + on call allowance + benefits
Posted: 6 days ago
Warrington
Recruitment Genius Ltd
Salary: £21000 - £25000 per annum
Posted: 16 days ago
Stockport
Adria Solutions Ltd
Salary: £20000 - £28000 per annum + Benefits
Posted: 16 days ago
Manchester
aap3
Salary: £30000 - £35000 per annum + benefits
Posted: 7 days ago
Crewe
Bluetown Online LTD
Posted: 17 days ago
Liverpool
Real Staffing
Salary: competitive
Posted: 23 days ago
Manchester, Lancashire
DCS Recruitment
Salary: £30000 - £180000 per annum + OTE (£45,000+)
Posted: 6 days ago