The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 69 80 97
Rank change year-on-year
+11 +17
Permanent jobs citing Service Delivery 199 213 194
As % of all permanent IT jobs located in the North West 3.65% 3.39% 2.79%
As % of the Processes & Methodologies category 4.25% 3.84% 3.27%
Number of salaries quoted 163 162 148
Median salary £47,500 £45,000 £41,500
Median salary % change year-on-year
+5.55% +8.43%
90% offered a salary of more than £27,500 £29,000 £30,000
10% offered a salary of more than £60,000 £57,250 £60,750
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
4678 5542 5934
As % of all permanent IT jobs located in the North West 85.90% 88.32% 85.27%
Number of salaries quoted 3963 4433 4761
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £62,000 £56,500 £57,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 29 May 2016.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +15 120 £47,500 +11.76% 22
Cheshire 0 36 £39,750 -6.47% 5
Merseyside +13 16 £40,000 -20.00% 3
Cumbria +4 16 £47,500 -13.63% 1
Lancashire +4 11 £37,000 -43.07% 7
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 29 May 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Delivery.

1 240 (55.56%) ITIL
2 149 (34.49%) Finance
3 109 (25.23%) Service Management
4 104 (24.07%) Change Management
5 100 (23.15%) SLA
6 89 (20.60%) Project Management
7 81 (18.75%) ITIL V3
8 68 (15.74%) Microsoft
9 67 (15.51%) SQL
10 63 (14.58%) Windows
11 60 (13.89%) Incident Management
11 60 (13.89%) Degree
12 57 (13.19%) Problem Management
13 56 (12.96%) Banking
14 54 (12.50%) ITSM
15 51 (11.81%) Infrastructure Management
16 50 (11.57%) Release Management
17 48 (11.11%) FMCG
17 48 (11.11%) Agile Software Development
18 47 (10.88%) ERP
18 47 (10.88%) Performance Improvement
19 45 (10.42%) SAP
20 44 (10.19%) SQL Server
21 40 (9.26%) SAP ERP
22 37 (8.56%) Data Centre
23 36 (8.33%) MS Office
23 36 (8.33%) Software Engineering
24 33 (7.64%) .NET
24 33 (7.64%) Analytical Skills
24 33 (7.64%) Continuous Improvement

Service Delivery
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (2.78%) SharePoint
2 9 (2.08%) Blackberry Enterprise Server
3 8 (1.85%) MS Exchange
4 6 (1.39%) Elasticsearch
5 5 (1.16%) CMS
5 5 (1.16%) Exchange Server 2010
5 5 (1.16%) Skype for Business
6 4 (0.93%) Apache
6 4 (0.93%) IIS
7 3 (0.69%) WebSphere
8 2 (0.46%) Node.js
9 1 (0.23%) Exchange Server 2007
9 1 (0.23%) Exchange Server 2013
9 1 (0.23%) SharePoint 2013
9 1 (0.23%) Tomcat
9 1 (0.23%) WebSphere Application Server
9 1 (0.23%) WebSphere Portal
Applications
1 36 (8.33%) MS Office
2 26 (6.02%) MS Excel
3 10 (2.31%) MS PowerPoint
4 1 (0.23%) Photoshop
Business Applications
1 40 (9.26%) SAP ERP
2 2 (0.46%) Dynamics AX
3 1 (0.23%) OPENHousing
3 1 (0.23%) SAP R/3
Cloud Services
1 10 (2.31%) IaaS
1 10 (2.31%) Microsoft Azure
2 9 (2.08%) Amazon AWS
2 9 (2.08%) PaaS
3 8 (1.85%) Amazon EC2
4 6 (1.39%) Office 365
5 2 (0.46%) SaaS
6 1 (0.23%) Cloud Computing
6 1 (0.23%) GitHub
Communications & Networking
1 15 (3.47%) SAN
2 14 (3.24%) LAN
3 12 (2.78%) WAN
4 11 (2.55%) Internet
4 11 (2.55%) VPN
5 10 (2.31%) Firewall
5 10 (2.31%) SMS
5 10 (2.31%) Wireless
6 8 (1.85%) DNS
6 8 (1.85%) NAS
7 7 (1.62%) MPLS
7 7 (1.62%) VoIP
8 6 (1.39%) DHCP
8 6 (1.39%) Telepresence
9 4 (0.93%) TCP/IP
10 3 (0.69%) HTTP
10 3 (0.69%) Intrusion Detection
10 3 (0.69%) Network Security
11 2 (0.46%) HTTPS
12 1 (0.23%) SSL
Database & Business Intelligence
1 44 (10.19%) SQL Server
2 24 (5.56%) SQL Server 2008
3 13 (3.01%) MySQL
4 8 (1.85%) DB2
5 6 (1.39%) Data Warehouse
5 6 (1.39%) MongoDB
5 6 (1.39%) Neo4j
5 6 (1.39%) NoSQL
6 5 (1.16%) Relational Database
7 3 (0.69%) SQL Server Reporting Services
8 1 (0.23%) ActiveReports
8 1 (0.23%) Big Data
8 1 (0.23%) BusinessObjects
8 1 (0.23%) GIS
8 1 (0.23%) QlikView
8 1 (0.23%) RDBMS
8 1 (0.23%) SQL Server 2012
8 1 (0.23%) SQL Server 2014
Development Applications
1 25 (5.79%) MSTest
1 25 (5.79%) NUnit
2 3 (0.69%) Git (software)
3 1 (0.23%) Ant
3 1 (0.23%) Artifactory
3 1 (0.23%) Atlassian Bamboo
3 1 (0.23%) InstallShield
3 1 (0.23%) Jenkins
3 1 (0.23%) MSI
3 1 (0.23%) Visual Studio
General
1 149 (34.49%) Finance
2 56 (12.96%) Banking
3 26 (6.02%) Telecoms
4 23 (5.32%) Legal
5 20 (4.63%) Law
6 19 (4.40%) Retail
7 13 (3.01%) Publishing
8 8 (1.85%) Manufacturing
8 8 (1.85%) Marketing
9 7 (1.62%) Back Office
10 6 (1.39%) Financial Institution
11 4 (0.93%) Investment Banking
11 4 (0.93%) Military
11 4 (0.93%) Pharmaceutical
12 3 (0.69%) Billing
12 3 (0.69%) German Language
13 2 (0.46%) Corporate Banking
13 2 (0.46%) Games
13 2 (0.46%) Retail Banking
14 1 (0.23%) Advertising
Job Titles
1 72 (16.67%) Analyst
2 67 (15.51%) Service Manager
3 46 (10.65%) Services Delivery Manager
4 45 (10.42%) Change Manager
5 42 (9.72%) IT Manager
5 42 (9.72%) SAP Manager
6 40 (9.26%) Delivery Manager
7 32 (7.41%) SAP Change Manager
8 29 (6.71%) Support Analyst
9 26 (6.02%) Applications Support
9 26 (6.02%) IT Services Manager
9 26 (6.02%) Software Engineer
10 25 (5.79%) .NET Software Engineer
10 25 (5.79%) C# Software Engineer
11 23 (5.32%) Service Analyst
12 21 (4.86%) Release Manager
13 20 (4.63%) Applications Support Analyst
13 20 (4.63%) Architect
14 19 (4.40%) Applications Manager
15 16 (3.70%) IT Analyst
Libraries, Frameworks & Software Standards
1 33 (7.64%) .NET
2 29 (6.71%) HTML
3 28 (6.48%) jQuery
3 28 (6.48%) Web Services
4 27 (6.25%) CSS
5 26 (6.02%) ASP.NET
6 25 (5.79%) LINQ
6 25 (5.79%) RESTful
6 25 (5.79%) Silverlight
6 25 (5.79%) SOAP
6 25 (5.79%) WCF
6 25 (5.79%) WF
6 25 (5.79%) WPF
6 25 (5.79%) XML
6 25 (5.79%) XSLT
7 8 (1.85%) Flash
8 4 (0.93%) Middleware
9 3 (0.69%) Django
9 3 (0.69%) HTML5
9 3 (0.69%) Twitter Bootstrap
Miscellaneous
1 48 (11.11%) FMCG
2 37 (8.56%) Data Centre
3 33 (7.64%) Analytical Skills
4 27 (6.25%) Management Information System
5 24 (5.56%) iPad
6 18 (4.17%) Statistics
7 17 (3.94%) Mathematics
8 15 (3.47%) Credit Risk
8 15 (3.47%) SWIFT
9 13 (3.01%) Blackberry
10 11 (2.55%) Computer Science
11 9 (2.08%) Enterprise Software
12 8 (1.85%) CMDB
13 7 (1.62%) VCE vBlock
14 6 (1.39%) Celerra
14 6 (1.39%) CLARiiON
14 6 (1.39%) EMC VNX
14 6 (1.39%) Video Conferencing
15 5 (1.16%) Life Science
16 4 (0.93%) Mainframe
Operating Systems
1 63 (14.58%) Windows
2 23 (5.32%) Windows Server
3 21 (4.86%) Windows 7
4 13 (3.01%) Unix
5 11 (2.55%) Windows Server 2008
6 9 (2.08%) Windows Server 2003
7 8 (1.85%) Linux
8 7 (1.62%) Solaris
9 4 (0.93%) Windows 8
9 4 (0.93%) Windows Mobile
9 4 (0.93%) Windows XP
10 3 (0.69%) Android
10 3 (0.69%) Apple iOS
11 2 (0.46%) Windows Server 2012
12 1 (0.23%) Mac OS X
12 1 (0.23%) Windows 10
Processes & Methodologies
1 240 (55.56%) ITIL
2 109 (25.23%) Service Management
3 104 (24.07%) Change Management
4 89 (20.60%) Project Management
5 81 (18.75%) ITIL V3
6 60 (13.89%) Incident Management
7 57 (13.19%) Problem Management
8 54 (12.50%) ITSM
9 51 (11.81%) Infrastructure Management
10 50 (11.57%) Release Management
11 48 (11.11%) Agile Software Development
12 47 (10.88%) ERP
12 47 (10.88%) Performance Improvement
13 36 (8.33%) Software Engineering
14 33 (7.64%) Continuous Improvement
15 32 (7.41%) CRM
15 32 (7.41%) Mentoring
16 30 (6.94%) Scrum
17 29 (6.71%) Continuous Integration
18 28 (6.48%) PRINCE2
Programming Languages
1 67 (15.51%) SQL
2 29 (6.71%) C#
2 29 (6.71%) Java
3 28 (6.48%) T-SQL
4 27 (6.25%) JavaScript
5 25 (5.79%) C++
5 25 (5.79%) PL/SQL
6 17 (3.94%) C
7 10 (2.31%) PowerShell
8 3 (0.69%) Bash Shell
8 3 (0.69%) Python
9 2 (0.46%) PHP
10 1 (0.23%) Jython
10 1 (0.23%) VB
10 1 (0.23%) VBA
10 1 (0.23%) VBScript
Qualifications
1 60 (13.89%) Degree
2 28 (6.48%) SC Cleared
2 28 (6.48%) Security Cleared
3 23 (5.32%) ITIL Certification
4 20 (4.63%) ISEB
5 17 (3.94%) ISTQB Foundation Certification
6 15 (3.47%) CCNP
6 15 (3.47%) Cisco Certification
6 15 (3.47%) ISTQB
7 13 (3.01%) PRINCE2 Certification
8 12 (2.78%) PMI Certification
9 10 (2.31%) PMP
10 9 (2.08%) Microsoft Certification
11 7 (1.62%) CCNA
12 6 (1.39%) CISM
12 6 (1.39%) CISSP
13 4 (0.93%) Citrix Certification
13 4 (0.93%) MCP
13 4 (0.93%) MCSA
13 4 (0.93%) MCSE
Quality Assurance & Compliance
1 100 (23.15%) SLA
2 11 (2.55%) PCI DSS
3 9 (2.08%) ISO/IEC 27001
4 7 (1.62%) QA
5 6 (1.39%) ISO 9001
6 1 (0.23%) COBIT
6 1 (0.23%) ISO/IEC 20000
6 1 (0.23%) Sarbanes-Oxley
System Software
1 31 (7.18%) Active Directory
2 19 (4.40%) VMware Infrastructure
3 13 (3.01%) Terminal Services
4 8 (1.85%) Hyper-V
5 7 (1.62%) EMC RecoverPoint
6 4 (0.93%) XenApp
7 2 (0.46%) Firmware
8 1 (0.23%) Docker
8 1 (0.23%) Microsoft App-V
8 1 (0.23%) Terminal Server
8 1 (0.23%) XenDesktop
8 1 (0.23%) XenServer
Systems Management
1 8 (1.85%) SCVMM
2 7 (1.62%) EMC NetWorker
2 7 (1.62%) FortiGate
2 7 (1.62%) Oracle RMAN
3 6 (1.39%) NetBackup
4 4 (0.93%) SCCM
5 2 (0.46%) Opscode Chef
5 2 (0.46%) Puppet
5 2 (0.46%) SCOM
6 1 (0.23%) BladeLogic
6 1 (0.23%) Host Intrusion Detection System
6 1 (0.23%) Nagios
6 1 (0.23%) Norton AntiVirus
6 1 (0.23%) Symantec Enterprise Vault
6 1 (0.23%) WMI
Vendors
1 68 (15.74%) Microsoft
2 45 (10.42%) SAP
3 25 (5.79%) VMware
4 24 (5.56%) Cisco
5 22 (5.09%) Oracle
6 21 (4.86%) Citrix
7 16 (3.70%) EMC
8 15 (3.47%) Bloomberg
8 15 (3.47%) Juniper
8 15 (3.47%) Reuters
9 10 (2.31%) Cadence
9 10 (2.31%) HP
9 10 (2.31%) IBM
10 9 (2.08%) Remedy
11 8 (1.85%) BMC
11 8 (1.85%) CheckPoint
11 8 (1.85%) NetApp
12 7 (1.62%) Brocade
12 7 (1.62%) NETGEAR
13 6 (1.39%) Polycom
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £28,000 - £35,000 DOE
Posted: 4 days ago
Chorley, Lancashire
Verticality Ltd
Salary: Salary £30-40k DOE + Extensive benefits
Posted: 3 days ago
Manchester, Lancashire
onezeero.
Salary: £30000 - £40000 per annum + Car Allowance
Posted: 4 days ago
Manchester, Lancashire
FT Select
Salary: £40,000 per annum + £4,200 car allowance
Posted: 6 days ago
Manchester
Energize Recruitment Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £40000 - £50000 per annum + Benefits
Posted: 2 days ago
Manchester, Lancashire
onezeero.
Salary: £50000 - £60000 per annum + Car Allowance
Posted: 4 days ago
Manchester, Lancashire
Redrock Consulting Ltd
Salary: £30000 - £35000 per annum + Benefits + Bonus
Posted: 3 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £40000 - £50000 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
Evolution Recruitment Solutions
Salary: 30,000 - 35,000
Posted: 4 days ago
Manchester, Lancashire
Montash
Salary: £55000 - £65000 per annum + benefits
Posted: 4 days ago
Chorley, Lancashire
Applause IT Innovation
Salary: £42000 - £52000 per annum + Pension, Medical Insurance
Posted: 6 days ago
Bristol, Warrington or Weybridge
Environment Agency
Salary: £42,915 - £53,995
Posted: 5 days ago
Manchester, Lancashire
Expedio Consulting Ltd
Posted: 3 days ago
Manchester, Lancashire
Manchester City Council
Salary: £35k - 40k per year + Fanastic Benefits, Flexi-time & Pension
Posted: 19 days ago
Liverpool, Merseyside
Senitor Associates
Salary: £36000 - £40000 per annum
Posted: 6 days ago
Manchester
Hays Specialist Recruitment Ltd
Salary: £50000.00 - £60000.00 per annum
Posted: 14 days ago
Manchester, Lancashire
The Bridge Ltd
Salary: Up to £55,000 per annum plus benefits
Posted: 3 days ago
Wilmslow, Cheshire
Oscar
Salary: £50000 per annum + Competitive Benefits Package
Posted: 6 days ago
Liverpool, Merseyside
Adria Solutions Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
Manchester City Council
Salary: £27k - 31k per year + Fanastic Benefits, Flexi-time & Pension
Posted: 19 days ago
Carlisle
Capita Internal Resourcing (Capita RPO)
Salary: £16000.00 per annum
Posted: 12 days ago
Preston
Telefonica
Posted: 12 days ago
Birkenhead
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £40000.00 per annum + Benefits
Posted: 10 days ago
Cheshire
Capita plc
Salary: £24000 - £28000 per annum + Benefits
Posted: 17 days ago
Lancashire
Capita plc
Salary: £40000 - £50000 per annum + car/benefits
Posted: 20 days ago
Padiham, Lancashire
JP74 Group
Posted: 9 days ago
Cheshire
Capita plc
Salary: £28000 - £35000 per annum + Benefits
Posted: 17 days ago
Manchester
aap3
Salary: £30000 - £35000 per annum + benefits
Posted: 13 days ago