Service Delivery Jobs in the North West

Service Delivery
England > North West

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 100 138 78
Rank change year-on-year +38 -60 +42
Permanent jobs citing Service Delivery 234 201 380
As % of all permanent jobs advertised in the North West 2.41% 2.52% 4.04%
As % of the Processes & Methodologies category 2.90% 2.64% 4.24%
Number of salaries quoted 168 112 269
10th Percentile £25,700 £23,250 £24,000
25th Percentile £36,625 £28,894 £31,250
Median annual salary (50th Percentile) £50,000 £45,000 £44,000
Median % change year-on-year +11.11% +2.27% +3.53%
75th Percentile £62,813 £57,500 £58,750
90th Percentile £68,782 £70,000 £71,050
England median annual salary £50,000 £52,296 £52,500
% change year-on-year -4.39% -0.39% +5.00%

All Process and Methodology Skills
North West

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 8,062 7,624 8,971
As % of all permanent jobs advertised in the North West 83.15% 95.74% 95.33%
Number of salaries quoted 6,132 3,949 5,362
10th Percentile £27,775 £30,500 £30,000
25th Percentile £37,500 £41,250 £39,000
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,050 £70,000 £67,500
90th Percentile £80,000 £82,500 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the North West

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service Delivery in the North West

Service Delivery
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Service Delivery in the North West.

Salary trend for Service Delivery in the North West

Service Delivery
Salary Histogram in the North West

Salary distribution for jobs citing Service Delivery in the North West over the 6 months to 27 April 2024.

Salary histogram for Service Delivery in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North West region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +45 113 £55,000 +20.22% 42
Lancashire +11 56 £53,500 +71.38% 7
Merseyside +15 43 £46,066 +2.37% 8
Cheshire -36 17 £45,000 +5.88% 16
Cumbria - 3 £30,000 - 2
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (1.71%) Microsoft Exchange
1 4 (1.71%) SharePoint
2 2 (0.85%) CMS
3 1 (0.43%) Confluence
3 1 (0.43%) IIS
Applications
1 13 (5.56%) Microsoft Office
2 12 (5.13%) Microsoft Excel
3 4 (1.71%) Microsoft PowerPoint
4 1 (0.43%) Chatbot
4 1 (0.43%) Spreadsheet
Business Applications
1 2 (0.85%) SAP HCM
1 2 (0.85%) Workday HCM
2 1 (0.43%) Dynamics GP
2 1 (0.43%) Magento
Cloud Services
1 16 (6.84%) Power Platform
2 15 (6.41%) Azure
3 11 (4.70%) Microsoft 365
4 10 (4.27%) AWS
5 7 (2.99%) SaaS
6 6 (2.56%) Amazon S3
6 6 (2.56%) PowerApps
7 5 (2.14%) IaaS
7 5 (2.14%) Power Automate
8 4 (1.71%) Amazon EC2
8 4 (1.71%) PaaS
9 2 (0.85%) Amazon ECS
9 2 (0.85%) AWS CloudFormation
9 2 (0.85%) AWS Fargate
9 2 (0.85%) AWS Lambda
9 2 (0.85%) Azure DevOps
9 2 (0.85%) CloudFront
9 2 (0.85%) Entra ID
9 2 (0.85%) Serverless
9 2 (0.85%) SuccessFactors
Communications & Networking
1 15 (6.41%) Network Security
2 7 (2.99%) WAN
3 6 (2.56%) LAN
4 5 (2.14%) Firewall
4 5 (2.14%) SD-WAN
4 5 (2.14%) Wireless
5 4 (1.71%) Unified Communications
5 4 (1.71%) Wi-Fi
6 3 (1.28%) Remote Desktop
6 3 (1.28%) TCP/IP
6 3 (1.28%) WLAN
7 2 (0.85%) DHCP
7 2 (0.85%) DNS
7 2 (0.85%) VLAN
7 2 (0.85%) VPN
7 2 (0.85%) WPA
8 1 (0.43%) Intranet
8 1 (0.43%) Reverse Proxy
8 1 (0.43%) Skype
8 1 (0.43%) SNMP
Database & Business Intelligence
1 10 (4.27%) Power BI
2 6 (2.56%) Data Warehouse
3 4 (1.71%) SQL Server
4 2 (0.85%) DynamoDB
4 2 (0.85%) GIS
4 2 (0.85%) Metadata
4 2 (0.85%) MongoDB
4 2 (0.85%) MySQL
4 2 (0.85%) PostgreSQL
4 2 (0.85%) RDBMS
4 2 (0.85%) Redis
4 2 (0.85%) Relational Database
Development Applications
1 1 (0.43%) JIRA
General
1 99 (42.31%) Social Skills
2 56 (23.93%) Finance
3 31 (13.25%) Analytical Skills
4 28 (11.97%) Public Sector
5 23 (9.83%) Legal
6 10 (4.27%) Organisational Skills
7 7 (2.99%) Inclusion and Diversity
7 7 (2.99%) Marketing
8 6 (2.56%) Telecoms
9 5 (2.14%) Aerospace
10 4 (1.71%) Law
11 2 (0.85%) Local Government
11 2 (0.85%) Manufacturing
11 2 (0.85%) Retail
12 1 (0.43%) Banking
12 1 (0.43%) Influencing Skills
12 1 (0.43%) Pharmaceutical
Job Titles
1 42 (17.95%) Service Manager
2 36 (15.38%) IT Manager
3 27 (11.54%) Service Delivery Manager
4 25 (10.68%) Delivery Manager
5 23 (9.83%) Analyst
5 23 (9.83%) Lead
6 20 (8.55%) Consultant
7 17 (7.26%) IT Support
8 16 (6.84%) IT Services Manager
9 15 (6.41%) Head of Design
9 15 (6.41%) Support Manager
10 13 (5.56%) IT Support Manager
11 9 (3.85%) Applications Support
11 9 (3.85%) IT Services Delivery Manager
11 9 (3.85%) Support Consultant
11 9 (3.85%) Team Leader
12 8 (3.42%) Architect
13 7 (2.99%) Service Desk Manager
13 7 (2.99%) Support Analyst
13 7 (2.99%) Technical Consultant
Libraries, Frameworks & Software Standards
1 6 (2.56%) Flash
2 2 (0.85%) .NET
2 2 (0.85%) .NET Core
2 2 (0.85%) .NET Framework
2 2 (0.85%) AngularJS
2 2 (0.85%) ASP.NET
2 2 (0.85%) AWS CDK
2 2 (0.85%) EDI
2 2 (0.85%) Node.js
3 1 (0.43%) SAML
Miscellaneous
1 24 (10.26%) Self-Motivation
2 16 (6.84%) Data Centre
3 7 (2.99%) Team-Oriented Environment
4 6 (2.56%) Management Information System
5 4 (1.71%) Cloud Native
5 4 (1.71%) Public Cloud
6 3 (1.28%) Greenfield Project
6 3 (1.28%) NHS
6 3 (1.28%) Onboarding
6 3 (1.28%) Security Operations Centre
7 2 (0.85%) Analytical Mindset
7 2 (0.85%) CCTV
7 2 (0.85%) Housing Association
7 2 (0.85%) iPad
7 2 (0.85%) Mobile App
7 2 (0.85%) Taxonomies
8 1 (0.43%) Driving Licence
8 1 (0.43%) Enterprise Software
8 1 (0.43%) Hybrid Cloud
8 1 (0.43%) Virtual Team
Operating Systems
1 20 (8.55%) Windows
2 5 (2.14%) Linux
2 5 (2.14%) Windows Server
3 3 (1.28%) Windows 10
4 2 (0.85%) Unix
5 1 (0.43%) Android
5 1 (0.43%) Apple iOS
5 1 (0.43%) Windows 7
5 1 (0.43%) Windows Server 2012
5 1 (0.43%) Windows Server 2016
5 1 (0.43%) Windows Server 2019
Processes & Methodologies
1 81 (34.62%) ITIL
2 57 (24.36%) Service Management
3 51 (21.79%) Customer Service
4 45 (19.23%) ITSM
5 43 (18.38%) Continuous Improvement
6 42 (17.95%) Problem-Solving
7 34 (14.53%) Change Management
8 33 (14.10%) Actionable Insight
9 27 (11.54%) Coaching
10 26 (11.11%) Project Management
10 26 (11.11%) Service Design
11 24 (10.26%) Product Management
12 21 (8.97%) Cybersecurity
12 21 (8.97%) Decision-Making
13 19 (8.12%) Mentoring
14 18 (7.69%) Agile
15 16 (6.84%) Stakeholder Management
16 15 (6.41%) PRINCE2
17 14 (5.98%) Customer Requirements
17 14 (5.98%) Problem Management
Programming Languages
1 9 (3.85%) SQL
2 7 (2.99%) Python
3 5 (2.14%) VB
4 4 (1.71%) PowerShell
5 2 (0.85%) C#
5 2 (0.85%) Java
5 2 (0.85%) T-SQL
Qualifications
1 26 (11.11%) Degree
2 22 (9.40%) Security Cleared
3 14 (5.98%) CISSP
4 11 (4.70%) SC Cleared
5 9 (3.85%) ITIL Certification
6 7 (2.99%) AWS Certification
7 6 (2.56%) AWS Certified Solutions Architect
8 3 (1.28%) DBS Check
8 3 (1.28%) HND
9 2 (0.85%) AWS Certified DevOps Engineer
9 2 (0.85%) CISA
9 2 (0.85%) Microsoft Certification
10 1 (0.43%) APMG
10 1 (0.43%) CCNA
10 1 (0.43%) Cisco Certification
10 1 (0.43%) CITP
10 1 (0.43%) Computer Science Degree
10 1 (0.43%) HNC
10 1 (0.43%) PMI Certification
Quality Assurance & Compliance
1 17 (7.26%) SLA
2 11 (4.70%) Cyber Essentials
2 11 (4.70%) ISO/IEC 27001
3 9 (3.85%) QA
4 8 (3.42%) GDPR
5 6 (2.56%) Cyber Essentials PLUS
6 5 (2.14%) Actionable Recommendations
7 4 (1.71%) NIST
7 4 (1.71%) TickIT
8 2 (0.85%) Accessibility
8 2 (0.85%) Disclosure Scotland
8 2 (0.85%) PMO
9 1 (0.43%) NEBOSH
9 1 (0.43%) PCI DSS
System Software
1 8 (3.42%) Active Directory
2 3 (1.28%) VMware Infrastructure
3 2 (0.85%) Docker
3 2 (0.85%) Hyper-V
4 1 (0.43%) DFS Replication
Systems Management
1 6 (2.56%) SCCM
2 5 (2.14%) Microsoft Intune
3 2 (0.85%) Progress Chef
3 2 (0.85%) Terraform
4 1 (0.43%) Kubernetes
4 1 (0.43%) Nagios
4 1 (0.43%) Single Sign-On
Vendors
1 46 (19.66%) Microsoft
2 7 (2.99%) ServiceNow
2 7 (2.99%) VMware
3 5 (2.14%) Apple
4 4 (1.71%) Adobe
4 4 (1.71%) Oracle
5 2 (0.85%) Cisco
5 2 (0.85%) Citrix
5 2 (0.85%) Meraki
5 2 (0.85%) SAP
5 2 (0.85%) Workday
6 1 (0.43%) Aderant
6 1 (0.43%) Aruba
6 1 (0.43%) Google
6 1 (0.43%) Sage
6 1 (0.43%) SolarWinds