The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 65 70 74
Rank change year-on-year
+5 +4
Permanent jobs citing Service Delivery 250 232 248
As % of all permanent IT jobs located in the North West 3.93% 3.30% 3.31%
As % of the Processes & Methodologies category 4.58% 3.99% 4.09%
Number of salaries quoted 195 160 209
Average salary £45,000 £44,500 £35,000
Average salary % change year-on-year
+1.12% +27.14%
90% offered a salary of more than £28,100 £27,450 £22,850
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5458 5813 6060
As % of all permanent IT jobs located in the North West 85.82% 82.59% 80.90%
Number of salaries quoted 4426 4643 5181
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £60,000 £55,500 £57,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 2 July 2015.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +3 132 £40,000 +5.94% 32
Cheshire +17 66 £45,000 - 9
Merseyside +18 22 £50,000 +11.11% 2
Cumbria -5 10 £55,000 +73.90% 2
Lancashire -12 9 £22,500 -40.00%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 2 July 2015, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 205 (40.20%) ITIL
2 181 (35.49%) Finance
3 102 (20.00%) SLA
4 95 (18.63%) Project Management
5 94 (18.43%) Service Management
6 84 (16.47%) Microsoft
7 80 (15.69%) Windows
8 79 (15.49%) Agile Software Development
9 70 (13.73%) Degree
10 65 (12.75%) Continuous Improvement
11 62 (12.16%) Stakeholder Management
12 59 (11.57%) Cisco
13 58 (11.37%) SQL
14 56 (10.98%) Oracle
14 56 (10.98%) Change Management
15 53 (10.39%) MS Excel
15 53 (10.39%) Retail
16 52 (10.20%) PRINCE2
16 52 (10.20%) Telecoms
17 48 (9.41%) SQL Server
18 45 (8.82%) Analytical Skills
19 41 (8.04%) Cisco Certification
20 40 (7.84%) QA
21 37 (7.25%) Banking
21 37 (7.25%) .NET
22 35 (6.86%) ITIL Certification
23 34 (6.67%) Active Directory
23 34 (6.67%) VMware
23 34 (6.67%) Security Cleared
24 33 (6.47%) Scrum

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 2 July 2015, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 23 (4.51%) MS Exchange
2 18 (3.53%) SharePoint
3 14 (2.75%) Exchange Server 2010
4 11 (2.16%) Exchange Server 2013
5 9 (1.76%) Exchange Server 2003
6 8 (1.57%) Oracle 9iAS
6 8 (1.57%) Oracle Application Server
7 5 (0.98%) IIS
7 5 (0.98%) Exchange Server 2007
8 4 (0.78%) Lync
8 4 (0.78%) SharePoint 2013
9 2 (0.39%) MS Project Server
9 2 (0.39%) Apache
10 1 (0.20%) Tomcat
10 1 (0.20%) JBoss
10 1 (0.20%) WebSphere Application Server
10 1 (0.20%) WorkSite
10 1 (0.20%) SharePoint Server
10 1 (0.20%) WebSphere
Applications
1 53 (10.39%) MS Excel
2 24 (4.71%) MS Office
3 12 (2.35%) MS PowerPoint
4 4 (0.78%) MS Project
4 4 (0.78%) MS Visio
5 3 (0.59%) ProjectWise
Business Applications
1 5 (0.98%) Oracle EBS
1 5 (0.98%) SAP GRC
2 4 (0.78%) Oracle Receivables
3 3 (0.59%) Dynamics CRM
3 3 (0.59%) SAP HR
3 3 (0.59%) Primavera
4 2 (0.39%) Oracle Financials
4 2 (0.39%) Oracle 11i
4 2 (0.39%) Oracle General Ledger
4 2 (0.39%) Oracle ERP
4 2 (0.39%) Oracle Applications
4 2 (0.39%) Oracle Payables
4 2 (0.39%) Oracle EBS R12
4 2 (0.39%) SAP BPC
5 1 (0.20%) Sage 50
5 1 (0.20%) Magento
Cloud Services
1 9 (1.76%) Office 365
2 8 (1.57%) Microsoft Azure
3 6 (1.18%) Amazon S3
3 6 (1.18%) PaaS
4 5 (0.98%) SaaS
5 2 (0.39%) GitHub
5 2 (0.39%) Google Analytics
6 1 (0.20%) Cloud Computing
6 1 (0.20%) Force.com
6 1 (0.20%) Amazon AWS
Communications & Networking
1 31 (6.08%) Internet
2 28 (5.49%) Firewall
3 25 (4.90%) DHCP
3 25 (4.90%) DNS
4 23 (4.51%) MPLS
5 21 (4.12%) Wireless
5 21 (4.12%) WAN
6 20 (3.92%) LAN
7 18 (3.53%) VoIP
8 17 (3.33%) OSPF
8 17 (3.33%) BGP
9 14 (2.75%) TCP/IP
9 14 (2.75%) Cisco ASA
10 13 (2.55%) Cisco PIX
11 12 (2.35%) VPN
11 12 (2.35%) SAN
12 11 (2.16%) Ethernet
13 10 (1.96%) NetScreen
13 10 (1.96%) Cisco ISE
14 9 (1.76%) NX-OS
Database & Business Intelligence
1 48 (9.41%) SQL Server
2 27 (5.29%) Oracle Database
3 18 (3.53%) Oracle Database 10g
3 18 (3.53%) Oracle Database 11g
4 17 (3.33%) Oracle9i Database
5 13 (2.55%) SQL Server Reporting Services
6 12 (2.35%) Data Warehouse
6 12 (2.35%) Relational Database
7 11 (2.16%) SQL Server 2008
8 10 (1.96%) SQL Server 2012
9 9 (1.76%) Oracle Database 12c
9 9 (1.76%) SQL Server 2005
9 9 (1.76%) SQL Server Integration Services
10 5 (0.98%) SAP HANA
11 4 (0.78%) QlikView
11 4 (0.78%) SQL Server Analysis Services
11 4 (0.78%) Oracle BI EE
11 4 (0.78%) MySQL
11 4 (0.78%) Crystal Reports
11 4 (0.78%) Oracle Reports
Development Applications
1 9 (1.76%) MSTest
2 8 (1.57%) NUnit
3 7 (1.37%) Visual Studio
4 5 (0.98%) Cucumber
5 4 (0.78%) Jenkins
5 4 (0.78%) Team Foundation Server
6 3 (0.59%) TeamCity
6 3 (0.59%) Calabash
7 2 (0.39%) MSI
7 2 (0.39%) Ant
7 2 (0.39%) Maven
7 2 (0.39%) JIRA
7 2 (0.39%) Gradle
8 1 (0.20%) Selenium
8 1 (0.20%) JUnit
8 1 (0.20%) Toad
8 1 (0.20%) JMeter
8 1 (0.20%) Facilita Forecast
8 1 (0.20%) Jasmine
General
1 181 (35.49%) Finance
2 53 (10.39%) Retail
3 52 (10.20%) Telecoms
4 37 (7.25%) Banking
5 20 (3.92%) Manufacturing
6 13 (2.55%) Law
6 13 (2.55%) Marketing
7 11 (2.16%) Publishing
8 9 (1.76%) Legal
9 7 (1.37%) Back Office
10 4 (0.78%) Financial Institution
10 4 (0.78%) Investment Banking
11 3 (0.59%) Local Government
11 3 (0.59%) Pharmaceutical
12 2 (0.39%) Advertising
13 1 (0.20%) Front Office
13 1 (0.20%) Arabic Language
13 1 (0.20%) German Language
13 1 (0.20%) Billing
Job Titles
1 122 (23.92%) Service Manager
2 76 (14.90%) Delivery Manager
3 68 (13.33%) Services Delivery Manager
4 55 (10.78%) Analyst
5 42 (8.24%) Consultant
6 28 (5.49%) IT Services Manager
7 20 (3.92%) Architect
7 20 (3.92%) Technical Consultant
8 19 (3.73%) Developer
9 18 (3.53%) DBA
10 17 (3.33%) Team Leader
11 16 (3.14%) Project Manager
11 16 (3.14%) Programme Manager
12 14 (2.75%) Service Analyst
12 14 (2.75%) Oracle DBA
13 13 (2.55%) Operations Manager
13 13 (2.55%) Business Analyst
13 13 (2.55%) Senior Consultant
13 13 (2.55%) Technical Manager
13 13 (2.55%) Applications Manager
Libraries, Frameworks & Software Standards
1 37 (7.25%) .NET
2 29 (5.69%) ASP.NET
3 20 (3.92%) HTML
4 19 (3.73%) Web Services
5 18 (3.53%) XML
5 18 (3.53%) CSS
6 16 (3.14%) jQuery
7 12 (2.35%) WCF
7 12 (2.35%) XSLT
8 11 (2.16%) ASP.NET MVC
8 11 (2.16%) AngularJS
9 10 (1.96%) RESTful
10 9 (1.76%) Middleware
11 8 (1.57%) WPF
11 8 (1.57%) WF
11 8 (1.57%) Silverlight
11 8 (1.57%) LINQ
11 8 (1.57%) SOAP
11 8 (1.57%) ASP.NET MVC 4
12 7 (1.37%) SignalR
Miscellaneous
1 45 (8.82%) Analytical Skills
2 32 (6.27%) Management Information System
3 31 (6.08%) Data Centre
4 25 (4.90%) NHS
5 24 (4.71%) Life Science
6 15 (2.94%) Statistics
7 12 (2.35%) Computer Science
8 11 (2.16%) Mobile App
8 11 (2.16%) Enterprise Software
9 10 (1.96%) Freedom of Information
10 8 (1.57%) Inversion of Control
11 5 (0.98%) Visualisation
11 5 (0.98%) Mainframe
11 5 (0.98%) FMCG
11 5 (0.98%) Replication
12 4 (0.78%) Client/Server
12 4 (0.78%) Informatics
13 3 (0.59%) Thin Client
13 3 (0.59%) Clustering
13 3 (0.59%) Cryptography
Operating Systems
1 80 (15.69%) Windows
2 27 (5.29%) Windows Server 2008
3 21 (4.12%) Windows 7
4 20 (3.92%) UNIX
4 20 (3.92%) Windows Server 2012
5 16 (3.14%) Windows Server 2003
6 13 (2.55%) Linux
7 10 (1.96%) Windows XP
8 9 (1.76%) Windows 8
9 5 (0.98%) Windows Vista
10 3 (0.59%) Android
10 3 (0.59%) Apple iOS
10 3 (0.59%) Windows Mobile
10 3 (0.59%) AIX
11 2 (0.39%) Solaris
11 2 (0.39%) NetWare
12 1 (0.20%) Mac OS X
Processes & Methodologies
1 205 (40.20%) ITIL
2 95 (18.63%) Project Management
3 94 (18.43%) Service Management
4 79 (15.49%) Agile Software Development
5 65 (12.75%) Continuous Improvement
6 62 (12.16%) Stakeholder Management
7 56 (10.98%) Change Management
8 52 (10.20%) PRINCE2
9 33 (6.47%) Scrum
10 28 (5.49%) Line Management
11 27 (5.29%) Programme Management
11 27 (5.29%) Supplier Management
12 25 (4.90%) Incident Management
13 22 (4.31%) Business Analysis
13 22 (4.31%) Mentoring
14 21 (4.12%) SDLC
14 21 (4.12%) Problem Management
15 20 (3.92%) Service Desk Management
16 19 (3.73%) Data Protection
16 19 (3.73%) Enterprise Architecture
Programming Languages
1 58 (11.37%) SQL
2 31 (6.08%) C#
3 23 (4.51%) JavaScript
4 18 (3.53%) T-SQL
4 18 (3.53%) Java
5 14 (2.75%) PL/SQL
6 8 (1.57%) C++
7 6 (1.18%) VB
7 6 (1.18%) PowerShell
8 5 (0.98%) VBA
8 5 (0.98%) C
9 3 (0.59%) Prolog
10 2 (0.39%) FoxPro (VFP)
10 2 (0.39%) VB.NET
10 2 (0.39%) VBScript
11 1 (0.20%) PHP
11 1 (0.20%) Python
11 1 (0.20%) Ruby
11 1 (0.20%) Groovy
Qualifications
1 70 (13.73%) Degree
2 41 (8.04%) Cisco Certification
3 35 (6.86%) ITIL Certification
4 34 (6.67%) Security Cleared
5 26 (5.10%) SC Cleared
6 22 (4.31%) CCNP
7 21 (4.12%) Microsoft Certification
8 13 (2.55%) CCIE
8 13 (2.55%) CCSE
8 13 (2.55%) PRINCE2 Certification
9 10 (1.96%) MCSE
9 10 (1.96%) ISEB
10 8 (1.57%) CISSP
10 8 (1.57%) DV Cleared
10 8 (1.57%) ISTQB
11 7 (1.37%) MCITP
11 7 (1.37%) CCNA
12 6 (1.18%) MCSA
12 6 (1.18%) JNCIP
12 6 (1.18%) CISM
Quality Assurance & Compliance
1 102 (20.00%) SLA
2 40 (7.84%) QA
3 11 (2.16%) ISO/IEC 27001
4 8 (1.57%) ISO 9001
5 5 (0.98%) COBIT
6 4 (0.78%) PCI DSS
7 3 (0.59%) Sarbanes-Oxley
8 1 (0.20%) ISO 9000
8 1 (0.20%) ISO/IEC 20000
System Software
1 34 (6.67%) Active Directory
2 12 (2.35%) VMware Infrastructure
3 6 (1.18%) VMware Server
3 6 (1.18%) ISA Server
4 5 (0.98%) VMware ESX
4 5 (0.98%) XenApp
5 3 (0.59%) Terminal Services
6 2 (0.39%) Citrix Presentation Server
6 2 (0.39%) ProxySG
6 2 (0.39%) Hyper-V
6 2 (0.39%) EMC RecoverPoint
6 2 (0.39%) Forefront TMG
6 2 (0.39%) VMware ESXi
7 1 (0.20%) XenDesktop
7 1 (0.20%) Oracle RAC
Systems Management
1 10 (1.96%) Oracle RMAN
1 10 (1.96%) Data Guard
2 9 (1.76%) Foglight
3 8 (1.57%) Backup Exec
4 5 (0.98%) SCCM
5 3 (0.59%) SCOM
6 2 (0.39%) WSUS
6 2 (0.39%) Forefront Identity Manager
6 2 (0.39%) MAILsweeper
6 2 (0.39%) NetBackup
6 2 (0.39%) OpenView
6 2 (0.39%) CiscoWorks
6 2 (0.39%) MOM
7 1 (0.20%) Systems Management Server (SMS)
7 1 (0.20%) Puppet
7 1 (0.20%) Symantec Enterprise Vault
7 1 (0.20%) EMC NetWorker
Vendors
1 84 (16.47%) Microsoft
2 59 (11.57%) Cisco
3 56 (10.98%) Oracle
4 34 (6.67%) VMware
5 33 (6.47%) Juniper
6 22 (4.31%) Citrix
7 21 (4.12%) F5
8 17 (3.33%) CheckPoint
9 16 (3.14%) HP
9 16 (3.14%) Blue Coat
9 16 (3.14%) Riverbed
10 13 (2.55%) Fortinet
11 12 (2.35%) IronPort
11 12 (2.35%) SAP
12 10 (1.96%) Nokia
12 10 (1.96%) Tufin
13 9 (1.76%) Imperva
13 9 (1.76%) Dell
14 7 (1.37%) Sun
14 7 (1.37%) Nortel
Manchester, Lancashire
The Bridge Ltd
Salary: benefits
Posted: 12 hours ago
Sale, Cheshire
Blue Octopus Recruitment LLP
Salary: Salary £23,778 - £26,198
Posted: 19 hours ago
Manchester, Lancashire
Greywood Associates Limited
Salary: £22000 - £25000 per annum + bens
Posted: Yesterday
Manchester, Lancashire
Redrock Consulting Ltd
Salary: £35000 - £45000 per annum + training, excellent progression!
Posted: Yesterday
Liverpool, Merseyside
Oscar Associates (UK) Ltd
Salary: £28000 - £32000 per annum + benefits and Parking!
Posted: Yesterday
Manchester, Lancashire
Talent International
Salary: £40000 - £52000 per annum
Posted: Yesterday
Salford, Lancashire
FT Select
Salary: From £22,000 to £26,000 per annum plus 10% bonus and benefits
Posted: 2 days ago
Sale, Cheshire
Experis Ltd
Salary: £30000 - £35000.00 per annum
Posted: 2 days ago
Sale, Cheshire
Experis Ltd
Salary: £44000 - £55000 per annum
Posted: 2 days ago
Macclesfield, Cheshire
Opus IT Consulting
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Macclesfield, Cheshire
Opus IT Consulting
Salary: £25000.00 - £27000.00 per annum
Posted: 3 days ago
Warrington, Cheshire
NES IT
Salary: Competitive
Posted: 3 days ago
Chester, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £45000.00 per annum + Package
Posted: 3 days ago
Manchester, Lancashire
Mortimer Spinks
Salary: £28000 - £35000 per annum
Posted: 3 days ago
Stockport, Cheshire
Saxon Recruitment Solutions
Salary: £20000 - £23000 per annum + Bonus & Benefits
Posted: 4 days ago
Cheshire
Connected IT
Salary: £35000 - £45000 per annum + Benefits
Posted: 5 days ago
Cheshire
Connected IT
Salary: £35000 - £45000 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
The Bridge Ltd
Salary: Up to £55,000 per annum plus benefits
Posted: 5 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £40000 - £48000 per annum + Benefits
Posted: 6 days ago
Manchester, Lancashire
Connectus
Salary: £50000 - £60000 per annum + benefits
Posted: 6 days ago