The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 73 60 65
Rank change year-on-year
-13 +5
Permanent jobs citing Service Delivery 227 294 290
As % of all permanent IT jobs located in the North West 3.62% 4.34% 3.93%
As % of the Processes & Methodologies category 4.11% 4.91% 4.54%
Number of salaries quoted 171 233 220
Median salary £45,000 £45,000 £49,000
Median salary % change year-on-year
- -8.16%
90% offered a salary of more than £27,500 £27,500 £27,600
10% offered a salary of more than £65,000 £60,000 £75,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5520 5983 6392
As % of all permanent IT jobs located in the North West 88.12% 88.41% 86.55%
Number of salaries quoted 4606 4968 5212
Median salary £42,500 £42,000 £40,000
Median salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £29,000 £28,500 £27,500
10% offered a salary of more than £60,000 £58,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 25 September 2016.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -28 132 £47,500 +5.55% 21
Cheshire +34 43 £45,000 +5.26% 3
Merseyside -21 25 £52,500 - 2
Lancashire +20 15 £45,000 +2.85% 3
Cumbria +6 3 £30,000 -33.33%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 25 September 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Delivery.

1 198 (45.00%) ITIL
2 115 (26.14%) Finance
3 99 (22.50%) Service Management
4 89 (20.23%) Project Management
5 82 (18.64%) Windows
5 82 (18.64%) SLA
6 77 (17.50%) ITIL V3
7 72 (16.36%) Microsoft
7 72 (16.36%) Agile Software Development
8 67 (15.23%) Change Management
9 64 (14.55%) Stakeholder Management
10 62 (14.09%) Problem Management
11 59 (13.41%) Degree
12 53 (12.05%) SQL
13 51 (11.59%) MS Excel
14 49 (11.14%) Incident Management
15 47 (10.68%) Continuous Improvement
16 46 (10.45%) Release Management
17 43 (9.77%) SAP
18 41 (9.32%) MS Office
18 41 (9.32%) ITSM
18 41 (9.32%) Service Design
19 39 (8.86%) ERP
20 38 (8.64%) Cisco
21 37 (8.41%) HTML
21 37 (8.41%) Firewall
21 37 (8.41%) Data Centre
22 36 (8.18%) Mentoring
22 36 (8.18%) Web Services
23 35 (7.95%) .NET

Service Delivery
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (4.77%) SharePoint
2 16 (3.64%) WebSphere
3 14 (3.18%) Apache
4 10 (2.27%) IIS
5 9 (2.05%) Blackberry Enterprise Server
6 6 (1.36%) WebSphere Application Server
6 6 (1.36%) WebSphere Portal
7 5 (1.14%) MS Exchange
8 4 (0.91%) Skype for Business
9 3 (0.68%) CMS
10 2 (0.45%) Elasticsearch
10 2 (0.45%) JBoss
10 2 (0.45%) Tomcat
11 1 (0.23%) Exchange Server 2007
11 1 (0.23%) Exchange Server 2013
11 1 (0.23%) Jetty
11 1 (0.23%) SAS
11 1 (0.23%) SharePoint 2013
11 1 (0.23%) WebLogic
Applications
1 51 (11.59%) MS Excel
2 41 (9.32%) MS Office
3 17 (3.86%) MS PowerPoint
4 9 (2.05%) Acrobat
5 3 (0.68%) MS Visio
6 2 (0.45%) MS Project
7 1 (0.23%) Photoshop
Business Applications
1 28 (6.36%) SAP ERP
2 6 (1.36%) Dynamics CRM
3 3 (0.68%) Dynamics AX
4 2 (0.45%) assyst
5 1 (0.23%) OPENHousing
5 1 (0.23%) Oracle EBS
5 1 (0.23%) Oracle EBS R12
5 1 (0.23%) Oracle ERP
5 1 (0.23%) Oracle General Ledger
5 1 (0.23%) Oracle Payables
5 1 (0.23%) Oracle Receivables
5 1 (0.23%) SAP GRC
Cloud Services
1 16 (3.64%) Office 365
2 9 (2.05%) Amazon AWS
2 9 (2.05%) Microsoft Azure
3 7 (1.59%) PaaS
4 6 (1.36%) IaaS
5 5 (1.14%) SaaS
6 4 (0.91%) Amazon EC2
7 3 (0.68%) AdWords
7 3 (0.68%) Cloud Computing
7 3 (0.68%) Google Analytics
8 2 (0.45%) GitHub
8 2 (0.45%) Google Apps
8 2 (0.45%) Google Drive
9 1 (0.23%) Google Cloud Platform
9 1 (0.23%) SuccessFactors
Communications & Networking
1 37 (8.41%) Firewall
2 29 (6.59%) LAN
3 23 (5.23%) VPN
4 21 (4.77%) WAN
5 18 (4.09%) Wireless
6 15 (3.41%) VoIP
7 13 (2.95%) Cisco ASA
8 12 (2.73%) Wi-Fi
9 11 (2.50%) Cisco Nexus
9 11 (2.50%) DNS
9 11 (2.50%) SAN
10 9 (2.05%) MPLS
11 8 (1.82%) Internet
12 7 (1.59%) Cisco PIX
13 6 (1.36%) DHCP
13 6 (1.36%) F5 BIG-IP GTM
13 6 (1.36%) F5 BIG-IP LTM
13 6 (1.36%) SMS
13 6 (1.36%) SSL
13 6 (1.36%) Telepresence
Database & Business Intelligence
1 19 (4.32%) SQL Server
2 11 (2.50%) MySQL
3 5 (1.14%) DB2
3 5 (1.14%) Relational Database
3 5 (1.14%) SQL Server 2008
4 4 (0.91%) MongoDB
5 3 (0.68%) Data Mining
5 3 (0.68%) Data Warehouse
5 3 (0.68%) NoSQL
5 3 (0.68%) RDBMS
5 3 (0.68%) SAP HANA
5 3 (0.68%) SQL Server 2012
5 3 (0.68%) SQL Server Integration Services
5 3 (0.68%) SQL Server Reporting Services
6 2 (0.45%) Neo4j
6 2 (0.45%) SQL Server 2014
7 1 (0.23%) Couchbase
7 1 (0.23%) Infinispan
7 1 (0.23%) Redis
7 1 (0.23%) Riak
Development Applications
1 26 (5.91%) MSTest
1 26 (5.91%) NUnit
2 7 (1.59%) Jenkins
3 6 (1.36%) Ant
4 5 (1.14%) Git (software)
5 4 (0.91%) Visual Studio
6 3 (0.68%) Team Foundation Server
7 2 (0.45%) Subversion
8 1 (0.23%) JIRA
8 1 (0.23%) Mercurial
8 1 (0.23%) Vagrant
8 1 (0.23%) VSS/SourceSafe
General
1 115 (26.14%) Finance
2 28 (6.36%) Banking
3 22 (5.00%) Retail
4 18 (4.09%) Legal
5 17 (3.86%) Telecoms
6 16 (3.64%) Manufacturing
7 11 (2.50%) French Language
7 11 (2.50%) German Language
8 9 (2.05%) Law
9 6 (1.36%) Marketing
9 6 (1.36%) Publishing
10 4 (0.91%) Games
11 3 (0.68%) Automotive
12 2 (0.45%) Aerospace
12 2 (0.45%) Pharmaceutical
12 2 (0.45%) Retail Banking
12 2 (0.45%) Spanish Language
13 1 (0.23%) Corporate Banking
13 1 (0.23%) Financial Institution
13 1 (0.23%) Local Government
Job Titles
1 83 (18.86%) Service Manager
2 58 (13.18%) Delivery Manager
3 55 (12.50%) Services Delivery Manager
4 39 (8.86%) IT Manager
5 37 (8.41%) SAP Manager
6 34 (7.73%) Analyst
7 31 (7.05%) Change Manager
8 30 (6.82%) Software Engineer
9 28 (6.36%) SAP Change Manager
10 26 (5.91%) .NET Software Engineer
10 26 (5.91%) C# Software Engineer
11 21 (4.77%) Applications Manager
12 20 (4.55%) Consultant
12 20 (4.55%) IT Services Manager
12 20 (4.55%) Service Analyst
13 17 (3.86%) ITIL Manager
14 14 (3.18%) Operations Manager
15 13 (2.95%) Network Engineer
15 13 (2.95%) Support Analyst
15 13 (2.95%) Technical Manager
Libraries, Frameworks & Software Standards
1 37 (8.41%) HTML
2 36 (8.18%) Web Services
3 35 (7.95%) .NET
4 31 (7.05%) CSS
4 31 (7.05%) jQuery
5 30 (6.82%) ASP.NET
6 29 (6.59%) WCF
7 28 (6.36%) SOAP
7 28 (6.36%) XML
8 26 (5.91%) LINQ
8 26 (5.91%) RESTful
8 26 (5.91%) Silverlight
8 26 (5.91%) WF
8 26 (5.91%) WPF
8 26 (5.91%) XSLT
9 9 (2.05%) HTML5
10 8 (1.82%) Twitter Bootstrap
11 6 (1.36%) Django
11 6 (1.36%) Middleware
12 4 (0.91%) Flash
Miscellaneous
1 37 (8.41%) Data Centre
2 34 (7.73%) Management Information System
3 33 (7.50%) FMCG
4 22 (5.00%) Analytical Skills
5 16 (3.64%) User Experience
6 15 (3.41%) iPad
7 9 (2.05%) Blackberry
7 9 (2.05%) Driving Licence
8 8 (1.82%) Computer Science
9 7 (1.59%) Enterprise Software
9 7 (1.59%) Statistics
10 6 (1.36%) Mathematics
10 6 (1.36%) Mobile App
10 6 (1.36%) Video Conferencing
11 4 (0.91%) Client/Server
11 4 (0.91%) CMDB
11 4 (0.91%) Private Cloud
11 4 (0.91%) Social Media
12 3 (0.68%) NHS
12 3 (0.68%) W3C
Operating Systems
1 82 (18.64%) Windows
2 31 (7.05%) Windows Server
3 26 (5.91%) Windows 7
4 18 (4.09%) Windows Server 2008
5 14 (3.18%) Linux
6 12 (2.73%) Windows 10
7 8 (1.82%) Windows Server 2003
8 7 (1.59%) Unix
9 5 (1.14%) Android
9 5 (1.14%) Windows Server 2012
10 4 (0.91%) Apple iOS
10 4 (0.91%) Mac OS
11 3 (0.68%) Windows XP
12 2 (0.45%) Red Hat Enterprise Linux
13 1 (0.23%) AIX
13 1 (0.23%) Mac OS X
13 1 (0.23%) Solaris
13 1 (0.23%) Windows 8
Processes & Methodologies
1 198 (45.00%) ITIL
2 99 (22.50%) Service Management
3 89 (20.23%) Project Management
4 77 (17.50%) ITIL V3
5 72 (16.36%) Agile Software Development
6 67 (15.23%) Change Management
7 64 (14.55%) Stakeholder Management
8 62 (14.09%) Problem Management
9 49 (11.14%) Incident Management
10 47 (10.68%) Continuous Improvement
11 46 (10.45%) Release Management
12 41 (9.32%) ITSM
12 41 (9.32%) Service Design
13 39 (8.86%) ERP
14 36 (8.18%) Mentoring
15 35 (7.95%) Software Engineering
16 31 (7.05%) Matrix Organization
16 31 (7.05%) Scrum
17 30 (6.82%) OO
17 30 (6.82%) Presales
Programming Languages
1 53 (12.05%) SQL
2 33 (7.50%) Java
3 32 (7.27%) JavaScript
4 30 (6.82%) C#
5 27 (6.14%) T-SQL
6 26 (5.91%) C++
6 26 (5.91%) PL/SQL
7 14 (3.18%) PowerShell
8 6 (1.36%) Jython
8 6 (1.36%) Python
9 3 (0.68%) Bash Shell
10 2 (0.45%) C
11 1 (0.23%) PHP
11 1 (0.23%) VB
Qualifications
1 59 (13.41%) Degree
2 24 (5.45%) Security Cleared
3 23 (5.23%) Cisco Certification
4 19 (4.32%) CCNP
5 17 (3.86%) ITIL Certification
5 17 (3.86%) SC Cleared
6 15 (3.41%) CCNA
7 13 (2.95%) ISEB
8 12 (2.73%) PMI Certification
9 11 (2.50%) PMP
10 9 (2.05%) MOS
11 6 (1.36%) CCSE
11 6 (1.36%) HNC
11 6 (1.36%) HND
11 6 (1.36%) Microsoft Certification
12 5 (1.14%) CISSP
12 5 (1.14%) ISTQB Foundation Certification
12 5 (1.14%) MCSE
13 4 (0.91%) PRINCE2 Certification
14 2 (0.45%) CCA
Quality Assurance & Compliance
1 82 (18.64%) SLA
2 21 (4.77%) ISO/IEC 27001
3 13 (2.95%) QA
4 9 (2.05%) PCI DSS
5 6 (1.36%) Sarbanes-Oxley
6 4 (0.91%) ISO 9000
7 2 (0.45%) ISO 9001
8 1 (0.23%) COBIT
System Software
1 33 (7.50%) Active Directory
2 7 (1.59%) Docker
2 7 (1.59%) VMware Infrastructure
3 4 (0.91%) Hyper-V
3 4 (0.91%) Virtual Machines
4 2 (0.45%) Firmware
4 2 (0.45%) Terminal Services
4 2 (0.45%) vSphere
5 1 (0.23%) EMC RecoverPoint
5 1 (0.23%) Gluster
5 1 (0.23%) iptables
5 1 (0.23%) KVM
5 1 (0.23%) VMware ESX
5 1 (0.23%) XenApp
5 1 (0.23%) XenDesktop
Systems Management
1 9 (2.05%) Puppet
2 8 (1.82%) Opscode Chef
3 7 (1.59%) FortiGate
4 5 (1.14%) SCCM
5 4 (0.91%) SCVMM
6 3 (0.68%) SCOM
7 2 (0.45%) Host Intrusion Detection System
7 2 (0.45%) Nagios
8 1 (0.23%) AirWatch
8 1 (0.23%) Ansible
8 1 (0.23%) Backup Exec
8 1 (0.23%) BMC PATROL
8 1 (0.23%) Check_MK
8 1 (0.23%) Cobbler
8 1 (0.23%) Graylog
8 1 (0.23%) NetBackup
8 1 (0.23%) Pingdom
8 1 (0.23%) SCSM
8 1 (0.23%) Tivoli
8 1 (0.23%) Tivoli Endpoint Manager
Vendors
1 72 (16.36%) Microsoft
2 43 (9.77%) SAP
3 38 (8.64%) Cisco
4 32 (7.27%) VMware
5 27 (6.14%) Oracle
6 21 (4.77%) Citrix
7 13 (2.95%) Juniper
8 12 (2.73%) Apple
9 11 (2.50%) Adobe
9 11 (2.50%) HP
10 10 (2.27%) CheckPoint
11 9 (2.05%) iManage
11 9 (2.05%) Salesforce.com
12 7 (1.59%) Computacenter
12 7 (1.59%) NETGEAR
13 6 (1.36%) F5
13 6 (1.36%) Google
13 6 (1.36%) IBM
13 6 (1.36%) NetApp
13 6 (1.36%) Polycom
Manchester, Lancashire
The Bridge Ltd
Salary: Up to £55,000 per annum
Posted: 3 days ago
Preston, Lancashire
Adria Solutions Ltd
Salary: £35000 - £45000 per annum
Posted: 4 days ago
Preston, Lancashire
Adria Solutions Ltd
Salary: £45000 - £50000 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
Searchability
Salary: £45000 - £65000 per annum
Posted: 5 days ago
Greater Manchester
ANSON MCCADE
Salary: £60,000 - 70,000 (Plus Excellent Package!!)
Posted: 2 days ago
Manchester, Lancashire
Lorien Resourcing
Posted: 4 days ago
Warrington
Recruitment Genius Ltd
Salary: £21000 - £25000 per annum
Posted: 3 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 3 days ago
Wigan, Lancashire
Uniting Ambition
Salary: £18k - 20k per year
Posted: 4 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 5 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 3 days ago
Warrington, Cheshire
Proactive IT Recruitment Limited
Posted: 2 days ago
Greater Manchester
Adria Solutions Ltd
Salary: £27000 - £32000 per annum
Posted: 5 days ago
Manchester, Lancashire
Recital Consulting
Salary: £45000 - £50000 Per Annum + Benefits
Posted: 3 days ago
St. Helens, Merseyside
Opus IT Consulting
Salary: £25000 - £30000 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
Fruition IT Resources Limited
Salary: £40000 - £59000 per annum + Bens
Posted: 6 days ago
Preston, Lancashire
Service Care Solutions Recruitment
Salary: From £35,000 to £37,000 per annum Pension, Discount on Apple & Microso
Posted: 6 days ago
Manchester, Lancashire
Eutopia Solutions Ltd
Salary: £30000.00 - £45000.00 per annum + generous package & bonus
Posted: 6 days ago
Manchester, Lancashire
WorkMobile
Salary: From £20 to £24 per annum
Posted: 18 days ago
Manchester
Robert Walters UK
Salary: £40000 - £46000 per annum + on call allowance
Posted: 11 days ago
Manchester, Lancashire
The Bridge Ltd
Salary: Up to £55,000 per annum plus benefits
Posted: 4 days ago
Greater Manchester
Hays Specialist Recruitment Ltd
Salary: £28203.00 - £31288.00 per annum + fantastic pension and benefits
Posted: 25 days ago
Manchester, Lancashire
Evolution Recruitment Solutions
Salary: 45,000 to 50,000
Posted: 6 days ago
Manchester, Lancashire
CSC
Posted: 16 days ago
Northwich
greywood
Salary: £30000 - £35000 per annum + bens & training
Posted: 18 days ago
Liverpool
Hays Specialist Recruitment Ltd
Salary: £80000.00 - £85000.00 per annum
Posted: 12 days ago