The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 53 78 101
Rank change year-on-year
+25 +23
Permanent jobs citing Service Delivery 253 222 200
As % of all permanent IT jobs located in the North West 4.49% 3.46% 2.80%
As % of the Processes & Methodologies category 5.18% 3.95% 3.27%
Number of salaries quoted 203 153 149
Median salary £47,500 £45,000 £40,000
Median salary % change year-on-year
+5.55% +12.50%
90% offered a salary of more than £28,100 £30,000 £30,000
10% offered a salary of more than £69,500 £61,215 £62,100
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
4883 5618 6116
As % of all permanent IT jobs located in the North West 86.67% 87.52% 85.61%
Number of salaries quoted 4118 4463 4928
Median salary £42,500 £40,000 £39,000
Median salary % change year-on-year
+6.25% +2.56%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 3 May 2016.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +53 163 £47,500 +11.76% 17
Cheshire -9 43 £42,000 -6.66% 8
Merseyside +8 17 £38,750 -22.50% 2
Cumbria +7 17 £47,500 -13.63% 3
Lancashire +4 10 £25,000 -61.53% 3
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 3 May 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Delivery.

1 245 (56.58%) ITIL
2 155 (35.80%) Finance
3 109 (25.17%) Service Management
4 104 (24.02%) SLA
5 103 (23.79%) Change Management
6 87 (20.09%) Project Management
7 74 (17.09%) ITIL V3
8 68 (15.70%) Microsoft
9 67 (15.47%) Degree
10 65 (15.01%) SQL
11 62 (14.32%) Banking
12 59 (13.63%) Windows
13 58 (13.39%) Incident Management
14 56 (12.93%) Problem Management
15 51 (11.78%) ITSM
16 48 (11.09%) Infrastructure Management
17 47 (10.85%) SQL Server
18 45 (10.39%) Release Management
18 45 (10.39%) Agile Software Development
19 43 (9.93%) FMCG
19 43 (9.93%) ERP
19 43 (9.93%) Performance Improvement
20 42 (9.70%) Continuous Improvement
21 41 (9.47%) SAP
22 36 (8.31%) SAP ERP
23 35 (8.08%) Software Engineering
23 35 (8.08%) Analytical Skills
24 33 (7.62%) Data Centre
24 33 (7.62%) .NET
25 32 (7.39%) MS Office

Service Delivery
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (3.00%) MS Exchange
2 12 (2.77%) SharePoint
3 6 (1.39%) Elasticsearch
3 6 (1.39%) Exchange Server 2010
3 6 (1.39%) Exchange Server 2013
4 5 (1.15%) Blackberry Enterprise Server
4 5 (1.15%) CMS
4 5 (1.15%) Exchange Server 2007
4 5 (1.15%) Skype for Business
5 2 (0.46%) Exchange Server 2003
5 2 (0.46%) IIS
6 1 (0.23%) Apache
6 1 (0.23%) Node.js
6 1 (0.23%) SharePoint 2013
6 1 (0.23%) Tomcat
Applications
1 32 (7.39%) MS Office
2 23 (5.31%) MS Excel
3 10 (2.31%) MS PowerPoint
4 1 (0.23%) Photoshop
4 1 (0.23%) QuarkXPress
Business Applications
1 36 (8.31%) SAP ERP
2 2 (0.46%) SAP R/3
3 1 (0.23%) Dynamics AX
Cloud Services
1 10 (2.31%) IaaS
2 9 (2.08%) Amazon AWS
2 9 (2.08%) Microsoft Azure
2 9 (2.08%) PaaS
3 8 (1.85%) Amazon EC2
4 4 (0.92%) Office 365
5 2 (0.46%) SaaS
6 1 (0.23%) Cloud Computing
6 1 (0.23%) GitHub
Communications & Networking
1 15 (3.46%) Internet
2 14 (3.23%) SAN
3 12 (2.77%) LAN
4 10 (2.31%) WAN
5 9 (2.08%) NAS
5 9 (2.08%) SMS
6 7 (1.62%) DNS
6 7 (1.62%) Firewall
6 7 (1.62%) VPN
7 6 (1.39%) TCP/IP
8 5 (1.15%) DHCP
8 5 (1.15%) Telepresence
8 5 (1.15%) VoIP
9 4 (0.92%) Broadband
10 3 (0.69%) HTTP
10 3 (0.69%) Network Security
10 3 (0.69%) Wireless
11 2 (0.46%) ADSL
11 2 (0.46%) Intrusion Detection
11 2 (0.46%) MPLS
Database & Business Intelligence
1 47 (10.85%) SQL Server
2 25 (5.77%) SQL Server 2008
3 11 (2.54%) MySQL
4 8 (1.85%) DB2
5 6 (1.39%) Data Warehouse
5 6 (1.39%) MongoDB
5 6 (1.39%) Neo4j
5 6 (1.39%) NoSQL
6 5 (1.15%) Relational Database
7 3 (0.69%) SQL Server Reporting Services
8 1 (0.23%) Big Data
8 1 (0.23%) BusinessObjects
8 1 (0.23%) DTS
8 1 (0.23%) GIS
8 1 (0.23%) Oracle Reports
8 1 (0.23%) QlikView
8 1 (0.23%) SQL Server 2012
8 1 (0.23%) SQL Server 2014
8 1 (0.23%) SQL Server Integration Services
Development Applications
1 25 (5.77%) MSTest
1 25 (5.77%) NUnit
2 2 (0.46%) Git (software)
3 1 (0.23%) Artifactory
3 1 (0.23%) Atlassian Bamboo
3 1 (0.23%) InstallShield
3 1 (0.23%) MSI
3 1 (0.23%) Visual Studio
General
1 155 (35.80%) Finance
2 62 (14.32%) Banking
3 24 (5.54%) Telecoms
4 23 (5.31%) Retail
5 21 (4.85%) Legal
6 17 (3.93%) Law
7 13 (3.00%) Publishing
8 11 (2.54%) Marketing
9 8 (1.85%) Manufacturing
10 7 (1.62%) Back Office
11 6 (1.39%) Financial Institution
12 5 (1.15%) Billing
12 5 (1.15%) Investment Banking
12 5 (1.15%) Pharmaceutical
12 5 (1.15%) Retail Banking
13 4 (0.92%) Military
14 3 (0.69%) German Language
15 2 (0.46%) Advertising
15 2 (0.46%) Corporate Banking
16 1 (0.23%) Aerospace
Job Titles
1 73 (16.86%) Service Manager
2 70 (16.17%) Analyst
3 52 (12.01%) Services Delivery Manager
4 49 (11.32%) IT Manager
5 46 (10.62%) Delivery Manager
6 43 (9.93%) Change Manager
7 38 (8.78%) SAP Manager
8 32 (7.39%) IT Services Manager
9 31 (7.16%) Support Analyst
10 28 (6.47%) SAP Change Manager
11 27 (6.24%) Applications Support
12 25 (5.77%) .NET Software Engineer
12 25 (5.77%) C# Software Engineer
12 25 (5.77%) Software Engineer
13 21 (4.85%) Applications Support Analyst
14 20 (4.62%) Service Analyst
15 19 (4.39%) Architect
16 18 (4.16%) Applications Manager
16 18 (4.16%) Release Manager
17 16 (3.70%) IT Services Delivery Manager
Libraries, Frameworks & Software Standards
1 33 (7.62%) .NET
2 27 (6.24%) HTML
2 27 (6.24%) jQuery
2 27 (6.24%) Web Services
3 26 (6.00%) ASP.NET
3 26 (6.00%) CSS
3 26 (6.00%) XML
4 25 (5.77%) LINQ
4 25 (5.77%) RESTful
4 25 (5.77%) Silverlight
4 25 (5.77%) SOAP
4 25 (5.77%) WCF
4 25 (5.77%) WF
4 25 (5.77%) WPF
4 25 (5.77%) XSLT
5 8 (1.85%) Flash
6 5 (1.15%) Middleware
7 1 (0.23%) Ajax
7 1 (0.23%) LAMP
7 1 (0.23%) Spring
Miscellaneous
1 43 (9.93%) FMCG
2 35 (8.08%) Analytical Skills
3 33 (7.62%) Data Centre
4 22 (5.08%) Management Information System
5 20 (4.62%) iPad
6 18 (4.16%) Mathematics
6 18 (4.16%) Statistics
7 16 (3.70%) Credit Risk
7 16 (3.70%) SWIFT
8 10 (2.31%) Computer Science
8 10 (2.31%) Enterprise Software
9 9 (2.08%) Blackberry
10 8 (1.85%) CMDB
10 8 (1.85%) VCE vBlock
11 7 (1.62%) Celerra
11 7 (1.62%) CLARiiON
11 7 (1.62%) EMC VNX
11 7 (1.62%) Mainframe
12 6 (1.39%) Life Science
12 6 (1.39%) PMI
Operating Systems
1 59 (13.63%) Windows
2 23 (5.31%) Windows Server
3 19 (4.39%) Windows 7
4 14 (3.23%) Unix
5 10 (2.31%) Windows Server 2003
5 10 (2.31%) Windows Server 2008
6 8 (1.85%) Solaris
7 7 (1.62%) Linux
8 6 (1.39%) Windows 8
8 6 (1.39%) Windows XP
9 4 (0.92%) Windows Mobile
10 3 (0.69%) Mac OS X
10 3 (0.69%) Windows Server 2012
11 2 (0.46%) Android
11 2 (0.46%) Apple iOS
12 1 (0.23%) Mac OS X Server
12 1 (0.23%) Windows 10
12 1 (0.23%) Windows Vista
Processes & Methodologies
1 245 (56.58%) ITIL
2 109 (25.17%) Service Management
3 103 (23.79%) Change Management
4 87 (20.09%) Project Management
5 74 (17.09%) ITIL V3
6 58 (13.39%) Incident Management
7 56 (12.93%) Problem Management
8 51 (11.78%) ITSM
9 48 (11.09%) Infrastructure Management
10 45 (10.39%) Agile Software Development
10 45 (10.39%) Release Management
11 43 (9.93%) ERP
11 43 (9.93%) Performance Improvement
12 42 (9.70%) Continuous Improvement
13 35 (8.08%) Software Engineering
14 32 (7.39%) CRM
14 32 (7.39%) PRINCE2
15 30 (6.93%) Service Design
16 29 (6.70%) Scrum
17 28 (6.47%) Risk Management
Programming Languages
1 65 (15.01%) SQL
2 29 (6.70%) C#
2 29 (6.70%) T-SQL
3 28 (6.47%) Java
4 26 (6.00%) JavaScript
4 26 (6.00%) PL/SQL
5 25 (5.77%) C++
6 23 (5.31%) C
7 6 (1.39%) PowerShell
8 2 (0.46%) Bash Shell
8 2 (0.46%) PHP
9 1 (0.23%) Python
9 1 (0.23%) VB
9 1 (0.23%) VBA
9 1 (0.23%) VBScript
Qualifications
1 67 (15.47%) Degree
2 26 (6.00%) SC Cleared
2 26 (6.00%) Security Cleared
3 25 (5.77%) ITIL Certification
4 19 (4.39%) ISEB
5 17 (3.93%) ISTQB Foundation Certification
6 16 (3.70%) ISTQB
6 16 (3.70%) PMI Certification
7 13 (3.00%) PRINCE2 Certification
8 10 (2.31%) PMP
9 9 (2.08%) CCNP
9 9 (2.08%) Cisco Certification
9 9 (2.08%) Microsoft Certification
10 5 (1.15%) CISM
10 5 (1.15%) CISSP
10 5 (1.15%) MCP
10 5 (1.15%) MCSA
11 4 (0.92%) Citrix Certification
11 4 (0.92%) MCSE
12 3 (0.69%) MCITP
Quality Assurance & Compliance
1 104 (24.02%) SLA
2 10 (2.31%) ISO/IEC 27001
2 10 (2.31%) PCI DSS
3 8 (1.85%) ISO 9001
4 6 (1.39%) QA
5 1 (0.23%) COBIT
5 1 (0.23%) Data Quality
5 1 (0.23%) ISO/IEC 20000
System Software
1 30 (6.93%) Active Directory
2 21 (4.85%) VMware Infrastructure
3 14 (3.23%) Terminal Services
4 9 (2.08%) EMC RecoverPoint
5 8 (1.85%) Hyper-V
6 4 (0.92%) XenApp
7 1 (0.23%) Firmware
7 1 (0.23%) Microsoft App-V
7 1 (0.23%) Terminal Server
7 1 (0.23%) XenDesktop
7 1 (0.23%) XenServer
Systems Management
1 8 (1.85%) EMC NetWorker
1 8 (1.85%) Oracle RMAN
1 8 (1.85%) SCVMM
2 7 (1.62%) NetBackup
3 4 (0.92%) SCCM
4 2 (0.46%) FortiGate
4 2 (0.46%) SCOM
5 1 (0.23%) AirWatch
5 1 (0.23%) Backup Exec
5 1 (0.23%) BladeLogic
5 1 (0.23%) DameWare
5 1 (0.23%) Nagios
5 1 (0.23%) Norton AntiVirus
5 1 (0.23%) Opscode Chef
5 1 (0.23%) Puppet
5 1 (0.23%) Symantec Enterprise Vault
5 1 (0.23%) WMI
Vendors
1 68 (15.70%) Microsoft
2 41 (9.47%) SAP
3 27 (6.24%) VMware
4 26 (6.00%) Citrix
5 20 (4.62%) Oracle
6 19 (4.39%) Cisco
6 19 (4.39%) EMC
7 16 (3.70%) Bloomberg
7 16 (3.70%) Reuters
8 10 (2.31%) Cadence
8 10 (2.31%) IBM
8 10 (2.31%) Juniper
9 9 (2.08%) BMC
9 9 (2.08%) HP
9 9 (2.08%) Remedy
10 8 (1.85%) Brocade
10 8 (1.85%) CheckPoint
10 8 (1.85%) NetApp
11 5 (1.15%) Polycom
11 5 (1.15%) Xerox
Manchester, Lancashire
ReThink Recruitment
Salary: £45000.00 - £50000.00 per annum + BENEFITS
Posted: 4 hours ago
Manchester, Lancashire
Informatiq Consulting
Salary: £40000 - £75000 per annum
Posted: 5 hours ago
Barrow-In-Furness, Cumbria
FT Select
Salary: Up to £60,000 per annum
Posted: 7 hours ago
Warrington, Cheshire
360 Resourcing Solutions
Salary: £20k - 25k per year
Posted: 10 hours ago
Wigan, Lancashire
Intech 7
Salary: From £38,000 to £40,000 per annum excellent benefits
Posted: 3 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £40000 - £50000 per annum + Benefits
Posted: 4 days ago
Cheshire
Opus IT Consulting
Salary: £18000.00 - £24000 per annum
Posted: 4 days ago
Liverpool, Merseyside
Senitor Associates
Salary: £36000 - £40000 per annum
Posted: 4 days ago
Liverpool, Merseyside
Adria Solutions Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 5 days ago
Chester, Cheshire
NECS
Salary: £21,909 - 28,462 per year
Posted: 5 days ago
Manchester, Lancashire
The Bridge Ltd
Salary: Up to £55,000 per annum plus benefits
Posted: 5 days ago
Barrow-In-Furness, Cumbria
FT Select
Salary: From £45,000 to £50,000 per annum plus car and benefits
Posted: 5 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £17000 - £19000 per annum + Benefits + Bonus
Posted: 6 days ago
Manchester
Adria Solutions Ltd
Salary: £30000 - £40000 per annum + Benefits
Posted: 13 days ago
Manchester
Adria Solutions Ltd
Salary: £40000 - £50000 per annum + Benefits
Posted: 13 days ago
Cumbria
Capita Defence & Security Resourcing
Salary: £40000 - £60000 per annum + Benefits
Posted: 14 days ago
Cheshire
Capita plc
Salary: £24000 - £28000 per annum + Benefits
Posted: 14 days ago
Macclesfield
Adria Solutions Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 18 days ago
Stockport
Adria Solutions Ltd
Salary: £20000 - £28000 per annum + Benefits
Posted: 18 days ago
Manchester
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £46500.00 per annum
Posted: 19 days ago
Lancashire
Capita plc
Salary: £40000 - £50000 per annum + car/benefits
Posted: 20 days ago
Cheshire
Capita plc
Salary: £28000 - £35000 per annum + Benefits
Posted: 21 days ago
Cheshire
Capita plc
Salary: £24000 - £28000 per annum + Benefits
Posted: 21 days ago
Greater Manchester
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £43500 per annum + Benefits
Posted: 21 days ago
Manchester
Ampersand Consulting
Salary: £23000 per annum + Benefits
Posted: 21 days ago
Manchester
aap3
Salary: £30000 - £35000 per annum + benefits
Posted: 22 days ago
Crewe
360 Resourcing Solutions .
Salary: Competitive + Benefits
Posted: 22 days ago
Manchester
iKonnect Global Solutions
Salary: £90 - £100 per annum + Excellent Benefits Package
Posted: 25 days ago
Chorley, Lancashire
Roqit
Salary: Competitive + Benifits
Posted: 27 days ago