The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 54 69 84
Rank change year-on-year
+15 +15
Permanent jobs citing Service Delivery 288 253 196
As % of all permanent IT jobs located in the North West 4.42% 3.54% 2.70%
As % of the Processes & Methodologies category 5.13% 4.24% 3.38%
Number of salaries quoted 219 178 168
Average salary £45,000 £40,000 £37,500
Average salary % change year-on-year
+12.50% +6.66%
90% offered a salary of more than £27,200 £25,000 £23,000
10% offered a salary of more than £62,500 £65,000 £100,000
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5612 5961 5807
As % of all permanent IT jobs located in the North West 86.07% 83.34% 80.11%
Number of salaries quoted 4559 4753 4939
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £60,000 £56,000 £57,500
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 31 July 2015.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +12 175 £42,500 +21.42% 22
Cheshire +4 57 £45,000 -5.26% 4
Merseyside +32 28 £50,000 +11.11% 3
Cumbria -7 9 £50,000 +5.26% 1
Lancashire -4 7 £22,500 -47.36% 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 31 July 2015, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 198 (38.45%) ITIL
2 168 (32.62%) Finance
3 110 (21.36%) Project Management
4 103 (20.00%) SLA
5 100 (19.42%) Service Management
6 84 (16.31%) Microsoft
7 78 (15.15%) Windows
7 78 (15.15%) Agile Software Development
8 72 (13.98%) Stakeholder Management
9 65 (12.62%) SQL
9 65 (12.62%) Cisco
10 63 (12.23%) PRINCE2
10 63 (12.23%) Continuous Improvement
11 59 (11.46%) Change Management
12 58 (11.26%) Retail
13 55 (10.68%) Degree
14 54 (10.49%) Oracle
15 52 (10.10%) SQL Server
16 49 (9.51%) MS Excel
17 47 (9.13%) Telecoms
17 47 (9.13%) Analytical Skills
18 46 (8.93%) Cisco Certification
19 40 (7.77%) Programme Management
20 39 (7.57%) QA
20 39 (7.57%) .NET
20 39 (7.57%) Security Cleared
21 36 (6.99%) Management Information System
22 35 (6.80%) Juniper
22 35 (6.80%) Scrum
23 34 (6.60%) VMware

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 31 July 2015, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 20 (3.88%) SharePoint
2 19 (3.69%) MS Exchange
3 12 (2.33%) Exchange Server 2010
4 8 (1.55%) Exchange Server 2013
4 8 (1.55%) Oracle 9iAS
4 8 (1.55%) Oracle Application Server
5 7 (1.36%) Exchange Server 2003
6 6 (1.17%) Lync
7 4 (0.78%) Exchange Server 2007
7 4 (0.78%) IIS
7 4 (0.78%) SharePoint 2013
8 3 (0.58%) SharePoint Server
8 3 (0.58%) WebSphere
9 2 (0.39%) MS Project Server
10 1 (0.19%) WorkSite
10 1 (0.19%) JBoss
10 1 (0.19%) Apache
10 1 (0.19%) Tomcat
10 1 (0.19%) WebSphere Portal
10 1 (0.19%) WebSphere Application Server
Applications
1 49 (9.51%) MS Excel
2 23 (4.47%) MS Office
3 13 (2.52%) MS PowerPoint
4 5 (0.97%) MS Visio
5 3 (0.58%) MS Project
5 3 (0.58%) ProjectWise
6 2 (0.39%) AutoCAD
Business Applications
1 8 (1.55%) Oracle EBS
2 5 (0.97%) Dynamics CRM
2 5 (0.97%) SAP GRC
2 5 (0.97%) Primavera
2 5 (0.97%) Oracle Receivables
3 4 (0.78%) Oracle General Ledger
3 4 (0.78%) Oracle Applications
4 3 (0.58%) Oracle ERP
4 3 (0.58%) Oracle Financials
4 3 (0.58%) Oracle 11i
4 3 (0.58%) SAP HR
4 3 (0.58%) Oracle Payables
4 3 (0.58%) Oracle EBS R12
5 2 (0.39%) SAP BPC
5 2 (0.39%) Remedy ITSM
5 2 (0.39%) Teamcenter
5 2 (0.39%) assyst
6 1 (0.19%) Dynamics AX
6 1 (0.19%) Oracle Procure-to-Pay
6 1 (0.19%) Sage 50
Cloud Services
1 10 (1.94%) Microsoft Azure
2 8 (1.55%) Office 365
3 6 (1.17%) PaaS
3 6 (1.17%) Amazon S3
4 5 (0.97%) SaaS
5 2 (0.39%) Amazon AWS
5 2 (0.39%) Google Analytics
5 2 (0.39%) GitHub
6 1 (0.19%) Cloud Computing
6 1 (0.19%) Taleo
Communications & Networking
1 32 (6.21%) Internet
2 29 (5.63%) Firewall
3 27 (5.24%) MPLS
4 25 (4.85%) Wireless
5 23 (4.47%) VoIP
6 22 (4.27%) WAN
7 21 (4.08%) LAN
8 19 (3.69%) DNS
9 17 (3.30%) TCP/IP
9 17 (3.30%) DHCP
10 16 (3.11%) OSPF
10 16 (3.11%) BGP
11 14 (2.72%) SAN
11 14 (2.72%) Cisco PIX
11 14 (2.72%) Cisco ASA
12 12 (2.33%) VPN
13 10 (1.94%) Ethernet
13 10 (1.94%) Network Security
13 10 (1.94%) Cisco IOS
13 10 (1.94%) NetScreen
Database & Business Intelligence
1 52 (10.10%) SQL Server
2 23 (4.47%) Oracle Database
3 15 (2.91%) SQL Server 2008
4 13 (2.52%) SQL Server Reporting Services
5 12 (2.33%) SQL Server 2012
6 11 (2.14%) SQL Server 2005
6 11 (2.14%) Oracle Database 10g
6 11 (2.14%) Oracle Database 11g
7 10 (1.94%) SQL Server Integration Services
7 10 (1.94%) Oracle9i Database
8 9 (1.75%) Data Warehouse
8 9 (1.75%) Relational Database
9 6 (1.17%) Oracle BI EE
9 6 (1.17%) Oracle Reports
10 5 (0.97%) SAP HANA
11 4 (0.78%) QlikView
11 4 (0.78%) SQL Server Analysis Services
11 4 (0.78%) BusinessObjects
12 3 (0.58%) SAP BW
12 3 (0.58%) MySQL
Development Applications
1 10 (1.94%) MSTest
2 9 (1.75%) NUnit
3 6 (1.17%) Visual Studio
4 5 (0.97%) Cucumber
5 4 (0.78%) Jenkins
6 3 (0.58%) Calabash
6 3 (0.58%) TeamCity
6 3 (0.58%) Team Foundation Server
7 2 (0.39%) MSI
7 2 (0.39%) Gradle
7 2 (0.39%) Ant
7 2 (0.39%) Maven
7 2 (0.39%) JIRA
7 2 (0.39%) Selenium
7 2 (0.39%) SQL Server Management Studio (SSMS)
8 1 (0.19%) JUnit
8 1 (0.19%) Eclipse
8 1 (0.19%) Toad
8 1 (0.19%) Facilita Forecast
8 1 (0.19%) JMeter
General
1 168 (32.62%) Finance
2 58 (11.26%) Retail
3 47 (9.13%) Telecoms
4 33 (6.41%) Banking
5 25 (4.85%) Manufacturing
6 16 (3.11%) Marketing
7 15 (2.91%) Law
8 11 (2.14%) Publishing
9 8 (1.55%) Legal
10 7 (1.36%) Back Office
11 5 (0.97%) Investment Banking
12 4 (0.78%) Local Government
12 4 (0.78%) Financial Institution
13 3 (0.58%) Pharmaceutical
13 3 (0.58%) Advertising
14 1 (0.19%) Front Office
14 1 (0.19%) German Language
14 1 (0.19%) Billing
Job Titles
1 117 (22.72%) Service Manager
2 69 (13.40%) Delivery Manager
3 65 (12.62%) Services Delivery Manager
4 60 (11.65%) Analyst
5 44 (8.54%) Consultant
6 35 (6.80%) IT Services Manager
7 21 (4.08%) Programme Manager
8 20 (3.88%) Technical Consultant
9 19 (3.69%) Developer
9 19 (3.69%) Architect
9 19 (3.69%) Project Manager
10 17 (3.30%) Service Analyst
10 17 (3.30%) Infrastructure Manager
10 17 (3.30%) Team Leader
10 17 (3.30%) Applications Manager
11 15 (2.91%) IT Services Delivery Manager
12 13 (2.52%) Senior Consultant
13 12 (2.33%) Network Engineer
14 11 (2.14%) DBA
14 11 (2.14%) Business Analyst
Libraries, Frameworks & Software Standards
1 39 (7.57%) .NET
2 30 (5.83%) ASP.NET
3 24 (4.66%) Web Services
4 20 (3.88%) HTML
5 18 (3.50%) CSS
5 18 (3.50%) XML
6 16 (3.11%) jQuery
7 14 (2.72%) 802.1X
8 12 (2.33%) WCF
8 12 (2.33%) RESTful
8 12 (2.33%) XSLT
9 10 (1.94%) SOAP
10 9 (1.75%) ASP.NET MVC
10 9 (1.75%) WPF
10 9 (1.75%) WF
10 9 (1.75%) Silverlight
10 9 (1.75%) LINQ
10 9 (1.75%) AngularJS
11 7 (1.36%) SignalR
11 7 (1.36%) ASP.NET Web API
Miscellaneous
1 47 (9.13%) Analytical Skills
2 36 (6.99%) Management Information System
3 29 (5.63%) Data Centre
4 25 (4.85%) NHS
5 24 (4.66%) Life Science
6 16 (3.11%) Statistics
7 12 (2.33%) Freedom of Information
8 11 (2.14%) Mobile App
8 11 (2.14%) Enterprise Software
9 6 (1.17%) Inversion of Control
10 5 (0.97%) Computer Science
10 5 (0.97%) FMCG
10 5 (0.97%) Visualisation
10 5 (0.97%) Replication
11 4 (0.78%) Client/Server
11 4 (0.78%) Mainframe
12 3 (0.58%) GIS
12 3 (0.58%) Informatics
12 3 (0.58%) Clustering
12 3 (0.58%) Cryptography
Operating Systems
1 78 (15.15%) Windows
2 22 (4.27%) UNIX
3 20 (3.88%) Windows Server 2008
4 17 (3.30%) Windows 7
5 15 (2.91%) Windows Server 2012
6 11 (2.14%) Windows Server 2003
6 11 (2.14%) Linux
7 6 (1.17%) Windows XP
8 5 (0.97%) Windows 8
9 3 (0.58%) Windows Vista
9 3 (0.58%) NetWare
9 3 (0.58%) AIX
10 2 (0.39%) Solaris
11 1 (0.19%) Windows Mobile
11 1 (0.19%) Mac OS X
Processes & Methodologies
1 198 (38.45%) ITIL
2 110 (21.36%) Project Management
3 100 (19.42%) Service Management
4 78 (15.15%) Agile Software Development
5 72 (13.98%) Stakeholder Management
6 63 (12.23%) PRINCE2
6 63 (12.23%) Continuous Improvement
7 59 (11.46%) Change Management
8 40 (7.77%) Programme Management
9 35 (6.80%) Scrum
10 31 (6.02%) Supplier Management
10 31 (6.02%) Incident Management
11 27 (5.24%) Enterprise Architecture
12 26 (5.05%) Problem Management
13 23 (4.47%) Line Management
13 23 (4.47%) Mentoring
14 21 (4.08%) Release Management
14 21 (4.08%) Business Analysis
14 21 (4.08%) Data Analysis
14 21 (4.08%) ITSM
Programming Languages
1 65 (12.62%) SQL
2 30 (5.83%) C#
3 23 (4.47%) T-SQL
4 22 (4.27%) JavaScript
5 16 (3.11%) PL/SQL
6 15 (2.91%) Java
7 9 (1.75%) C++
8 6 (1.17%) VB
9 5 (0.97%) VBA
9 5 (0.97%) PowerShell
10 3 (0.58%) Prolog
10 3 (0.58%) C
11 2 (0.39%) VBScript
11 2 (0.39%) FoxPro (VFP)
11 2 (0.39%) VB.NET
12 1 (0.19%) Python
12 1 (0.19%) Ruby
12 1 (0.19%) Groovy
Qualifications
1 55 (10.68%) Degree
2 46 (8.93%) Cisco Certification
3 39 (7.57%) Security Cleared
4 33 (6.41%) SC Cleared
5 27 (5.24%) ITIL Certification
6 23 (4.47%) CCNP
7 18 (3.50%) Microsoft Certification
8 14 (2.72%) CCIE
9 12 (2.33%) CCSE
10 10 (1.94%) CISSP
10 10 (1.94%) PRINCE2 Certification
10 10 (1.94%) MCSE
10 10 (1.94%) CCNA
11 8 (1.55%) ISEB
11 8 (1.55%) DV Cleared
11 8 (1.55%) MCP
11 8 (1.55%) CISM
11 8 (1.55%) ISTQB
12 7 (1.36%) PRINCE2 Practitioner
13 6 (1.17%) PMP
Quality Assurance & Compliance
1 103 (20.00%) SLA
2 39 (7.57%) QA
3 18 (3.50%) ISO/IEC 27001
4 9 (1.75%) ISO 9001
5 8 (1.55%) PCI DSS
6 6 (1.17%) COBIT
7 4 (0.78%) Sarbanes-Oxley
8 2 (0.39%) ISO 14001
9 1 (0.19%) ISO/IEC 20000
System Software
1 30 (5.83%) Active Directory
2 10 (1.94%) VMware Infrastructure
2 10 (1.94%) ISA Server
3 7 (1.36%) VMware Server
4 6 (1.17%) VMware ESX
5 4 (0.78%) EMC RecoverPoint
6 3 (0.58%) Forefront TMG
7 2 (0.39%) VMware ESXi
7 2 (0.39%) ProxySG
7 2 (0.39%) Hyper-V
7 2 (0.39%) XenApp
7 2 (0.39%) Terminal Services
8 1 (0.19%) Oracle RAC
Systems Management
1 7 (1.36%) Backup Exec
2 5 (0.97%) SCCM
3 4 (0.78%) NetBackup
4 3 (0.58%) Data Guard
4 3 (0.58%) Oracle RMAN
4 3 (0.58%) MOM
5 2 (0.39%) OpenView
5 2 (0.39%) CiscoWorks
5 2 (0.39%) Foglight
5 2 (0.39%) SCOM
6 1 (0.19%) Puppet
6 1 (0.19%) Symantec Enterprise Vault
6 1 (0.19%) Forefront Identity Manager
6 1 (0.19%) Systems Management Server (SMS)
6 1 (0.19%) WSUS
6 1 (0.19%) EMC NetWorker
Vendors
1 84 (16.31%) Microsoft
2 65 (12.62%) Cisco
3 54 (10.49%) Oracle
4 35 (6.80%) Juniper
5 34 (6.60%) VMware
6 23 (4.47%) F5
7 20 (3.88%) Citrix
8 19 (3.69%) CheckPoint
8 19 (3.69%) Blue Coat
9 16 (3.11%) Riverbed
10 15 (2.91%) IronPort
11 14 (2.72%) HP
12 11 (2.14%) SAP
13 10 (1.94%) Tufin
13 10 (1.94%) Fortinet
14 9 (1.75%) Nokia
14 9 (1.75%) EMC
15 7 (1.36%) Nortel
15 7 (1.36%) Dell
15 7 (1.36%) Hyperion
Manchester, Lancashire
Circle Recruitment
Salary: £26000 - £31000 per annum + Benefits
Posted: Yesterday
Liverpool, Merseyside
Search Consultancy
Posted: Yesterday
Manchester, Lancashire
Adria Solutions Ltd
Salary: £40000 - £48000 per annum + Benefits
Posted: 2 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Warrington, Cheshire
NES IT
Salary: Competitive
Posted: 2 days ago
Manchester, Lancashire
The Bridge Ltd
Salary: Up to £55,000 per annum plus benefits
Posted: 3 days ago
Manchester, Lancashire
Harvey Nash plc
Salary: £40000 - £50000 per annum
Posted: 3 days ago
Manchester, Lancashire
Uniting Ambition
Salary: £45k - 55k per year
Posted: 3 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: Up to £35,000 DOE
Posted: 3 days ago
Merseyside
Merseytravel
Salary: From £33,886 to £37,033 per annum
Posted: 4 days ago
Chorley, Lancashire
Resourcing People Ltd.
Salary: Unspecified Basic salary, plus shift allowance & benefits package.
Posted: 5 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £25,000 to £35,000 - Dependant On Experience
Posted: 5 days ago
Manchester, Lancashire
Lorien Resourcing
Posted: 5 days ago
Manchester, Lancashire
Talent International
Salary: £40000 - £52000 per annum
Posted: 5 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £40000 - £52000 per annum + Benefits
Posted: 5 days ago
Manchester, Lancashire
CGI
Salary: £35000 - £46000 per annum + excellent benefits
Posted: 10 days ago
Manchester, Lancashire
L'OREAL UK LTD
Salary: Competitive
Posted: 11 days ago
Manchester, Lancashire
Manchester City Council
Posted: 18 days ago
Salford, Lancashire
Outsourcery Hosting Ltd
Salary: From £40,000 to £50,000 per annum plus Bonus, Benefits and Pension
Posted: 25 days ago
Crewe, Cheshire
WEX Europe Ltd
Salary: Up to £60,000 per annum
Posted: 25 days ago