The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North West region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 61 84 74
Rank change year-on-year
+23 -10
Permanent jobs citing Service Delivery 255 199 263
As % of all permanent IT jobs located in the North West 3.54% 2.76% 3.51%
As % of the Processes & Methodologies category 4.36% 3.54% 4.57%
Number of salaries quoted 177 172 178
Average salary £40,500 £38,000 £40,000
Average salary % change year-on-year
+6.57% -5.00%
90% offered a salary of more than £25,000 £23,000 £25,000
10% offered a salary of more than £65,000 £94,000 £62,500
UK excluding London average salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5853 5624 5752
As % of all permanent IT jobs located in the North West 81.35% 77.92% 76.83%
Number of salaries quoted 4656 4775 5046
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £57,500 £57,500 £56,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 31 July 2014.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +22 156 £35,000 -6.04% 12
Cheshire -25 54 £48,250 +36.87% 6
Cumbria - 21 £47,500 - 3
Merseyside +2 11 £45,000 -55.00% 6
Lancashire -3 4 £46,375 -36.03% 4
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 31 July 2014, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 199 (43.74%) ITIL
2 150 (32.97%) Finance
3 120 (26.37%) Microsoft
4 98 (21.54%) Project Management
5 83 (18.24%) SLA
6 75 (16.48%) Windows
7 71 (15.60%) MS Excel
8 70 (15.38%) Service Management
9 61 (13.41%) Degree
10 53 (11.65%) ITIL Certification
11 44 (9.67%) Change Management
12 43 (9.45%) Oracle
13 42 (9.23%) Stakeholder Management
14 40 (8.79%) SQL
15 39 (8.57%) Problem Management
16 38 (8.35%) Citrix
17 37 (8.13%) Office 365
18 36 (7.91%) Security Cleared
18 36 (7.91%) Retail
19 35 (7.69%) PRINCE2
20 34 (7.47%) C
21 32 (7.03%) MS Office
21 32 (7.03%) Linux
21 32 (7.03%) SharePoint
21 32 (7.03%) Telecoms
21 32 (7.03%) Banking
22 31 (6.81%) SQL Server
23 30 (6.59%) Incident Management
24 28 (6.15%) Active Directory
24 28 (6.15%) Windows 7

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 31 July 2014, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 32 (7.03%) SharePoint
2 11 (2.42%) MS Exchange
3 9 (1.98%) Lync
3 9 (1.98%) LiveLink
4 7 (1.54%) Exchange Server 2010
5 3 (0.66%) Exchange Server 2003
6 2 (0.44%) CICS
6 2 (0.44%) IIS
6 2 (0.44%) Exchange Server 2007
6 2 (0.44%) Exchange Server 2013
7 1 (0.22%) SharePoint 2013
7 1 (0.22%) Office Communications Server
7 1 (0.22%) WebSphere
7 1 (0.22%) SAS
Applications
1 71 (15.60%) MS Excel
2 32 (7.03%) MS Office
3 9 (1.98%) MS Project
4 4 (0.88%) MS Visio
5 3 (0.66%) Spreadsheet
6 1 (0.22%) InfoPath
6 1 (0.22%) MS PowerPoint
6 1 (0.22%) Photoshop
6 1 (0.22%) Adobe Illustrator
Business Applications
1 8 (1.76%) Dynamics CRM
2 4 (0.88%) SAP Business One
3 3 (0.66%) Google Analytics
4 2 (0.44%) Agresso
4 2 (0.44%) Dynamics AX
4 2 (0.44%) Dynamics GP
4 2 (0.44%) Dynamics NAV
5 1 (0.22%) Oracle Applications
Cloud Services
1 37 (8.13%) Office 365
2 26 (5.71%) Microsoft Azure
3 9 (1.98%) SaaS
4 2 (0.44%) IaaS
4 2 (0.44%) PaaS
Communications & Networking
1 27 (5.93%) WAN
2 23 (5.05%) LAN
2 23 (5.05%) SAN
3 19 (4.18%) VPN
4 17 (3.74%) Firewall
4 17 (3.74%) Internet
5 16 (3.52%) DNS
6 12 (2.64%) TCP/IP
7 9 (1.98%) VoIP
7 9 (1.98%) Wireless
8 8 (1.76%) DHCP
9 7 (1.54%) Ethernet
9 7 (1.54%) MPLS
10 5 (1.10%) Cisco ASA
10 5 (1.10%) SHDSL
10 5 (1.10%) ADSL
10 5 (1.10%) SNMP
10 5 (1.10%) PSTN
10 5 (1.10%) OSPF
10 5 (1.10%) BGP
Database & Business Intelligence
1 31 (6.81%) SQL Server
2 21 (4.62%) Data Warehouse
3 11 (2.42%) Oracle Database
4 8 (1.76%) SQL Server 2008
5 6 (1.32%) Oracle Reports
5 6 (1.32%) SQL Server Integration Services
6 4 (0.88%) DB2
6 4 (0.88%) Relational Database
7 3 (0.66%) SAP Data Services
7 3 (0.66%) Oracle Database 11g
7 3 (0.66%) SQL Server 2005
7 3 (0.66%) SQL Server Reporting Services
7 3 (0.66%) DTS
7 3 (0.66%) Star Schema
8 2 (0.44%) NoSQL
9 1 (0.22%) Hadoop
9 1 (0.22%) SQL Server Analysis Services
9 1 (0.22%) Base SAS
9 1 (0.22%) SAS Enterprise Guide
9 1 (0.22%) Microsoft Analysis Services
Development Applications
1 5 (1.10%) Octopus Deploy
1 5 (1.10%) Moq
1 5 (1.10%) TeamCity
1 5 (1.10%) Mercurial
1 5 (1.10%) SpecFlow
1 5 (1.10%) ReSharper
1 5 (1.10%) NUnit
2 1 (0.22%) Team Foundation Server
2 1 (0.22%) WebDriver
2 1 (0.22%) Selenium
2 1 (0.22%) Visual Studio
2 1 (0.22%) Dreamweaver
General
1 150 (32.97%) Finance
2 36 (7.91%) Retail
3 32 (7.03%) Telecoms
3 32 (7.03%) Banking
4 20 (4.40%) Marketing
5 16 (3.52%) Legal
6 11 (2.42%) Billing
7 10 (2.20%) Financial Institution
8 8 (1.76%) Greek Language
8 8 (1.76%) Polish Language
9 5 (1.10%) Pharmaceutical
10 4 (0.88%) Manufacturing
10 4 (0.88%) Advertising
10 4 (0.88%) Local Government
11 3 (0.66%) Aerospace
12 2 (0.44%) Back Office
13 1 (0.22%) Retail Banking
13 1 (0.22%) Corporate Banking
13 1 (0.22%) Automotive
13 1 (0.22%) Publishing
Job Titles
1 85 (18.68%) Service Manager
2 83 (18.24%) Analyst
3 61 (13.41%) Delivery Manager
4 53 (11.65%) Services Delivery Manager
5 26 (5.71%) Service Analyst
5 26 (5.71%) Applications Support
6 24 (5.27%) Developer
7 19 (4.18%) Support Analyst
7 19 (4.18%) Operations Manager
7 19 (4.18%) Consultant
8 18 (3.96%) Support Engineer
9 17 (3.74%) Applications Support Analyst
10 16 (3.52%) Account Manager
10 16 (3.52%) Technical Manager
10 16 (3.52%) Support Manager
11 14 (3.08%) Systems Engineer
11 14 (3.08%) IT Services Manager
12 13 (2.86%) Technical Analyst
12 13 (2.86%) Architect
13 12 (2.64%) Senior Analyst
Libraries, Frameworks & Software Standards
1 27 (5.93%) .NET
2 11 (2.42%) HTML
3 10 (2.20%) CSS
4 9 (1.98%) CSS3
4 9 (1.98%) HTML5
5 7 (1.54%) COM
6 6 (1.32%) ASP.NET
6 6 (1.32%) jQuery
7 5 (1.10%) ASP.NET Web Forms
7 5 (1.10%) ASP.NET MVC
7 5 (1.10%) ASP.NET MVC 4
7 5 (1.10%) Castle Windsor
7 5 (1.10%) WCF
7 5 (1.10%) Dojo
7 5 (1.10%) NHibernate
7 5 (1.10%) XML
8 4 (0.88%) COM+
8 4 (0.88%) Memcached
9 2 (0.44%) Middleware
9 2 (0.44%) Flash
Miscellaneous
1 27 (5.93%) Management Information System
2 19 (4.18%) Enterprise Software
3 14 (3.08%) Computer Science
4 12 (2.64%) PMI
5 9 (1.98%) Statistics
6 8 (1.76%) Streaming Media
7 7 (1.54%) Blackberry
8 6 (1.32%) CLARiiON
9 5 (1.10%) Mobile App
10 4 (0.88%) Mainframe
10 4 (0.88%) Thin Client
10 4 (0.88%) RMADS
10 4 (0.88%) Fat Client
10 4 (0.88%) New Media
11 3 (0.66%) Symmetrix DMX
11 3 (0.66%) IBM Mainframe
11 3 (0.66%) Mathematics
11 3 (0.66%) PKI
11 3 (0.66%) Tandem
11 3 (0.66%) Cryptography
Operating Systems
1 75 (16.48%) Windows
2 32 (7.03%) Linux
3 28 (6.15%) Windows 7
4 24 (5.27%) UNIX
5 23 (5.05%) Windows Server 2008
6 16 (3.52%) Windows Server 2012
7 14 (3.08%) Windows Server 2003
8 12 (2.64%) Windows Phone
9 11 (2.42%) Windows Phone 8
10 10 (2.20%) Android
11 9 (1.98%) Apple iOS
12 8 (1.76%) Solaris
12 8 (1.76%) Red Hat Enterprise Linux
13 6 (1.32%) Windows 8
14 4 (0.88%) AIX
15 3 (0.66%) Windows 2000 Server
15 3 (0.66%) Windows XP
16 2 (0.44%) Windows 2000
17 1 (0.22%) Windows Mobile
Processes & Methodologies
1 199 (43.74%) ITIL
2 98 (21.54%) Project Management
3 70 (15.38%) Service Management
4 44 (9.67%) Change Management
5 42 (9.23%) Stakeholder Management
6 39 (8.57%) Problem Management
7 35 (7.69%) PRINCE2
8 30 (6.59%) Incident Management
9 26 (5.71%) Project Planning
9 26 (5.71%) Release Management
9 26 (5.71%) Continuous Improvement
10 25 (5.49%) Change Control
11 23 (5.05%) ERP
12 22 (4.84%) Business Development
13 21 (4.62%) Software Engineering
14 20 (4.40%) CRM
14 20 (4.40%) Supplier Management
15 19 (4.18%) Risk Management
16 18 (3.96%) Quality Management
17 17 (3.74%) Configuration Management
Programming Languages
1 40 (8.79%) SQL
2 34 (7.47%) C
3 16 (3.52%) JavaScript
4 13 (2.86%) Java
4 13 (2.86%) VB
5 12 (2.64%) C#
6 9 (1.98%) C++
6 9 (1.98%) Objective-C
7 8 (1.76%) VB6
7 8 (1.76%) PowerShell
7 8 (1.76%) Ruby
8 7 (1.54%) PHP
9 6 (1.32%) T-SQL
10 4 (0.88%) Perl
10 4 (0.88%) Bash Shell
11 2 (0.44%) JCL
11 2 (0.44%) VBA
12 1 (0.22%) VBScript
12 1 (0.22%) PL/SQL
12 1 (0.22%) COBOL
Qualifications
1 61 (13.41%) Degree
2 53 (11.65%) ITIL Certification
3 36 (7.91%) Security Cleared
4 24 (5.27%) SC Cleared
5 21 (4.62%) Cisco Certification
6 15 (3.30%) CCNA
6 15 (3.30%) PMI Certification
7 13 (2.86%) Microsoft Certification
8 12 (2.64%) Citrix Certification
9 9 (1.98%) MCITP
9 9 (1.98%) MCSE
10 8 (1.76%) CCDP
11 7 (1.54%) MCP
12 6 (1.32%) CISSP
13 4 (0.88%) MCTS
13 4 (0.88%) ITIL Foundation Certificate
14 3 (0.66%) NVQ Level 3
14 3 (0.66%) VMware Certified Professional (VCP)
14 3 (0.66%) MCSA
14 3 (0.66%) PMP
Quality Assurance & Compliance
1 83 (18.24%) SLA
2 25 (5.49%) QA
3 12 (2.64%) ISO/IEC 27001
4 2 (0.44%) PCI DSS
5 1 (0.22%) ISO 9001
System Software
1 28 (6.15%) Active Directory
2 14 (3.08%) VMware Infrastructure
3 11 (2.42%) MetaFrame
4 9 (1.98%) XenApp
5 8 (1.76%) Citrix Presentation Server
5 8 (1.76%) Hyper-V
6 4 (0.88%) Squid
6 4 (0.88%) Postfix
6 4 (0.88%) Varnish
6 4 (0.88%) vSphere
7 3 (0.66%) Oracle RAC
8 2 (0.44%) ISA Server
8 2 (0.44%) Oracle RMAN
9 1 (0.22%) VMware ESX
9 1 (0.22%) Terminal Services
Systems Management
1 18 (3.96%) SCCM
2 12 (2.64%) SCOM
3 9 (1.98%) SolarWinds Orion
4 4 (0.88%) Nagios
4 4 (0.88%) Opscode Chef
4 4 (0.88%) Puppet
5 3 (0.66%) Data Guard
5 3 (0.66%) Backup Exec
6 2 (0.44%) NetBackup
6 2 (0.44%) CiscoWorks
6 2 (0.44%) OpenView
7 1 (0.22%) SCOrch
7 1 (0.22%) SCSM
7 1 (0.22%) Windows Intune
7 1 (0.22%) SCVMM
7 1 (0.22%) EMC NetWorker
7 1 (0.22%) CA Endevor
7 1 (0.22%) Legato
7 1 (0.22%) MAILsweeper
Vendors
1 120 (26.37%) Microsoft
2 43 (9.45%) Oracle
3 38 (8.35%) Citrix
4 26 (5.71%) Cisco
5 21 (4.62%) VMware
6 15 (3.30%) SolarWinds
6 15 (3.30%) EMC
7 12 (2.64%) SAP
8 10 (2.20%) HP
8 10 (2.20%) Hitachi
8 10 (2.20%) Fujitsu
9 9 (1.98%) AppSense
9 9 (1.98%) CheckPoint
10 8 (1.76%) Red Hat
10 8 (1.76%) NEC
10 8 (1.76%) NetApp
11 5 (1.10%) Teradata
11 5 (1.10%) Symantec
12 4 (0.88%) Apple
12 4 (0.88%) BT
Northwich, Cheshire
TribePost.co.uk
Salary: £12k-£16k, DOE
Posted: 6 hours ago
Newton-Le-Willows, Merseyside
FT Select
Salary: From £15,000 to £16,200 per annum plus £3,000 shift allowance
Posted: 17 hours ago
Greater Manchester
Nigel Frank International Limited - Newcastle
Salary: £42000 - £45000 per annum + Package
Posted: Yesterday
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £35000 - £45000 per annum + bens
Posted: Yesterday
Manchester, Lancashire
Capita
Salary: car
Posted: Yesterday
Cheshire
FT Select
Salary: From £73,200 to £85,200 per annum Pension + Life Cover + Private Medic
Posted: 2 days ago
Manchester, Lancashire
The Co-operative Group
Salary: From £28,633 to £35,791 per annum + benefits
Posted: 2 days ago
Wirral, Merseyside
Steria
Salary: From £49,000 to £49,000 per annum
Posted: 3 days ago
Manchester, Lancashire
Microsoft
Posted: 3 days ago
Manchester, Lancashire
Microsoft
Posted: 3 days ago
Macclesfield
Adria Solutions Ltd
Salary: £22000 - £25000 per annum + Benefits
Posted: 7 days ago
Wirral, Merseyside
Steria
Salary: From £45,000 to £49,000 per annum
Posted: 8 days ago
Leyland, Lancashire
Progress Housing Group
Salary: From £23,348 to £28,646 per annum
Posted: 9 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive Salary + Benefits + Bonus
Posted: 13 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive Salary + Benefits + Bonus
Posted: 13 days ago
Manchester, Lancashire
boohoo.com
Posted: 14 days ago
Lancashire
Reed Technology - UK Posting Account
Salary: £40000 - £45500 per annum
Posted: 20 days ago
Manchester
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum + Benefits
Posted: 20 days ago
Barrow-In-Furness
Capita - ITIN
Salary: £00 - £1 per annum + Competitive
Posted: 22 days ago
Barrow-In-Furness
Capita - ITIN
Salary: £00.00 - £1 per annum + Competitive
Posted: 22 days ago