The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 2 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 89 78 67
Rank change year-on-year
-11 -11
Permanent jobs citing Service Delivery 211 214 299
As % of all permanent IT jobs located in the North West 3.32% 3.43% 3.98%
As % of the Processes & Methodologies category 3.76% 3.91% 4.59%
Number of salaries quoted 147 159 260
Median salary £45,000 £50,000 £45,000
Median salary % change year-on-year
-10.00% +11.11%
90% offered a salary of more than £30,600 £27,000 £26,450
10% offered a salary of more than £60,000 £62,500 £71,500
UK excluding London median salary £44,250 £45,000 £45,000
% change year-on-year
-1.66% -
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5614 5472 6510
As % of all permanent IT jobs located in the North West 88.28% 87.82% 86.74%
Number of salaries quoted 4709 4504 5592
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £28,500 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 2 December 2016.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -46 109 £47,500 -5.00% 16
Cheshire +45 60 £37,500 -21.05% 5
Merseyside 0 23 £44,174 -13.80% 1
Lancashire +10 18 £41,250 +122.97%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 2 December 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Delivery.

1 198 (42.31%) ITIL
2 126 (26.92%) Finance
3 102 (21.79%) Service Management
4 94 (20.09%) Windows
4 94 (20.09%) Microsoft
5 82 (17.52%) Agile Software Development
6 77 (16.45%) Project Management
7 73 (15.60%) MS Excel
8 71 (15.17%) SLA
9 69 (14.74%) Stakeholder Management
10 62 (13.25%) Degree
10 62 (13.25%) ITIL V3
11 61 (13.03%) Change Management
12 60 (12.82%) Service Design
13 58 (12.39%) SQL
14 54 (11.54%) Continuous Improvement
15 53 (11.32%) Problem Management
16 46 (9.83%) Incident Management
17 44 (9.40%) MS Office
18 40 (8.55%) ITSM
19 39 (8.33%) SAP
19 39 (8.33%) Active Directory
20 38 (8.12%) Mentoring
20 38 (8.12%) Windows Server
21 37 (7.91%) Data Centre
21 37 (7.91%) Performance Management
22 36 (7.69%) Web Services
23 35 (7.48%) HTML
24 34 (7.26%) Java
24 34 (7.26%) .NET

Service Delivery
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (6.20%) SharePoint
2 11 (2.35%) IIS
3 10 (2.14%) WebSphere
4 9 (1.92%) MS Exchange
5 8 (1.71%) Apache
6 7 (1.50%) Skype for Business
7 4 (0.85%) Exchange Server 2013
7 4 (0.85%) WebSphere Application Server
7 4 (0.85%) WebSphere Portal
8 3 (0.64%) Exchange Server 2010
8 3 (0.64%) SharePoint 2013
9 2 (0.43%) Blackberry Enterprise Server
9 2 (0.43%) CMS
9 2 (0.43%) Elasticsearch
9 2 (0.43%) JBoss
9 2 (0.43%) Tomcat
10 1 (0.21%) Exchange Server 2007
10 1 (0.21%) GroupWise
10 1 (0.21%) SAS
10 1 (0.21%) WebLogic
Applications
1 73 (15.60%) MS Excel
2 44 (9.40%) MS Office
3 33 (7.05%) MS PowerPoint
4 15 (3.21%) Acrobat
5 3 (0.64%) MS Visio
6 2 (0.43%) MS Project
Business Applications
1 17 (3.63%) SAP ERP
2 6 (1.28%) Dynamics CRM
3 5 (1.07%) Oracle EBS
4 4 (0.85%) ResourceLink
5 2 (0.43%) assyst
5 2 (0.43%) Dynamics AX
5 2 (0.43%) Remedy ITSM
6 1 (0.21%) Magento
6 1 (0.21%) Oracle EBS R12
6 1 (0.21%) Oracle ERP
6 1 (0.21%) Oracle General Ledger
6 1 (0.21%) Oracle Payables
6 1 (0.21%) Oracle Receivables
6 1 (0.21%) Sage X3
6 1 (0.21%) SAP Business One
6 1 (0.21%) SAP GRC
Cloud Services
1 12 (2.56%) Office 365
2 10 (2.14%) SaaS
3 7 (1.50%) Amazon AWS
4 4 (0.85%) FinancialForce.com
4 4 (0.85%) Microsoft Azure
4 4 (0.85%) PaaS
5 3 (0.64%) AdWords
5 3 (0.64%) Cloud Computing
5 3 (0.64%) Google Analytics
6 2 (0.43%) G Suite
6 2 (0.43%) Google Drive
6 2 (0.43%) IaaS
7 1 (0.21%) GitHub
7 1 (0.21%) Google Cloud Platform
7 1 (0.21%) SuccessFactors
Communications & Networking
1 33 (7.05%) Firewall
2 22 (4.70%) LAN
3 15 (3.21%) Cisco ASA
4 14 (2.99%) VPN
4 14 (2.99%) WAN
5 13 (2.78%) Internet
5 13 (2.78%) Wi-Fi
6 12 (2.56%) Cisco Nexus
6 12 (2.56%) DNS
7 11 (2.35%) SAN
8 10 (2.14%) VoIP
9 9 (1.92%) Network Security
9 9 (1.92%) SMS
9 9 (1.92%) Wireless
10 8 (1.71%) TCP/IP
11 7 (1.50%) Cisco PIX
12 6 (1.28%) DHCP
12 6 (1.28%) F5 BIG-IP GTM
12 6 (1.28%) F5 BIG-IP LTM
13 4 (0.85%) NetScaler
Database & Business Intelligence
1 25 (5.34%) SQL Server
2 7 (1.50%) SQL Server 2012
3 6 (1.28%) MySQL
4 5 (1.07%) Relational Database
4 5 (1.07%) SQL Server Integration Services
4 5 (1.07%) SQL Server Reporting Services
5 4 (0.85%) BusinessObjects
5 4 (0.85%) MongoDB
6 3 (0.64%) Data Mining
6 3 (0.64%) Data Warehouse
6 3 (0.64%) NoSQL
6 3 (0.64%) RDBMS
6 3 (0.64%) SAP HANA
6 3 (0.64%) SQL Server 2008
7 2 (0.43%) Neo4j
7 2 (0.43%) SQL Server 2014
8 1 (0.21%) Couchbase
8 1 (0.21%) Oracle Database
8 1 (0.21%) Redis
8 1 (0.21%) Riak
Development Applications
1 26 (5.56%) MSTest
1 26 (5.56%) NUnit
2 5 (1.07%) Jenkins
3 4 (0.85%) Ant
3 4 (0.85%) JIRA
4 3 (0.64%) Git (software)
4 3 (0.64%) Team Foundation Server
4 3 (0.64%) Visual Studio
5 2 (0.43%) Subversion
6 1 (0.21%) Atlassian Bamboo
6 1 (0.21%) Mercurial
6 1 (0.21%) Talend Open Studio
6 1 (0.21%) Vagrant
6 1 (0.21%) VSS/SourceSafe
General
1 126 (26.92%) Finance
2 22 (4.70%) Retail
2 22 (4.70%) Telecoms
3 21 (4.49%) Banking
4 17 (3.63%) French Language
4 17 (3.63%) German Language
5 15 (3.21%) Manufacturing
6 11 (2.35%) Law
7 10 (2.14%) Marketing
8 8 (1.71%) Legal
9 4 (0.85%) Billing
10 3 (0.64%) Automotive
11 2 (0.43%) Corporate Banking
11 2 (0.43%) Games
11 2 (0.43%) Pharmaceutical
11 2 (0.43%) Retail Banking
11 2 (0.43%) Spanish Language
12 1 (0.21%) Aerospace
12 1 (0.21%) Financial Institution
12 1 (0.21%) Publishing
Job Titles
1 102 (21.79%) Service Manager
2 70 (14.96%) Delivery Manager
3 62 (13.25%) Services Delivery Manager
4 45 (9.62%) IT Manager
5 42 (8.97%) Analyst
6 29 (6.20%) Software Engineer
7 26 (5.56%) .NET Software Engineer
7 26 (5.56%) C# Software Engineer
8 25 (5.34%) Consultant
9 24 (5.13%) IT Services Manager
9 24 (5.13%) SAP Manager
10 23 (4.91%) Applications Manager
11 20 (4.27%) Team Leader
12 19 (4.06%) Change Manager
12 19 (4.06%) ITIL Manager
13 17 (3.63%) Applications Support
13 17 (3.63%) Coordinator
14 15 (3.21%) Service Analyst
14 15 (3.21%) Support Analyst
14 15 (3.21%) Trainer
Libraries, Frameworks & Software Standards
1 36 (7.69%) Web Services
2 35 (7.48%) HTML
3 34 (7.26%) .NET
4 31 (6.62%) CSS
5 30 (6.41%) ASP.NET
6 29 (6.20%) WCF
7 28 (5.98%) jQuery
7 28 (5.98%) SOAP
7 28 (5.98%) XML
8 26 (5.56%) LINQ
8 26 (5.56%) RESTful
8 26 (5.56%) Silverlight
8 26 (5.56%) WF
8 26 (5.56%) WPF
8 26 (5.56%) XSLT
9 9 (1.92%) Flash
10 6 (1.28%) HTML5
11 5 (1.07%) Middleware
11 5 (1.07%) Twitter Bootstrap
12 3 (0.64%) EDI
Miscellaneous
1 37 (7.91%) Data Centre
2 29 (6.20%) Analytical Skills
3 23 (4.91%) Management Information System
4 20 (4.27%) FMCG
5 19 (4.06%) User Experience
6 16 (3.42%) PKI
7 14 (2.99%) Driving Licence
7 14 (2.99%) Statistics
8 12 (2.56%) Cryptography
9 10 (2.14%) iPad
10 9 (1.92%) Enterprise Software
11 7 (1.50%) Virtual Team
12 6 (1.28%) Mobile App
13 5 (1.07%) Private Cloud
14 4 (0.85%) Mathematics
14 4 (0.85%) NHS
14 4 (0.85%) Social Media
14 4 (0.85%) Video Conferencing
15 3 (0.64%) iPhone
15 3 (0.64%) Public Cloud
Operating Systems
1 94 (20.09%) Windows
2 38 (8.12%) Windows Server
3 29 (6.20%) Windows 7
4 21 (4.49%) Windows 10
5 20 (4.27%) Windows Server 2008
6 15 (3.21%) Linux
7 11 (2.35%) Windows Server 2012
8 9 (1.92%) Windows Server 2003
9 7 (1.50%) Red Hat Enterprise Linux
10 6 (1.28%) Android
11 5 (1.07%) Apple iOS
12 4 (0.85%) Mac OS
12 4 (0.85%) Mac OS X
12 4 (0.85%) Unix
12 4 (0.85%) Windows 8
12 4 (0.85%) Windows XP
13 1 (0.21%) AIX
13 1 (0.21%) CentOS
Processes & Methodologies
1 198 (42.31%) ITIL
2 102 (21.79%) Service Management
3 82 (17.52%) Agile Software Development
4 77 (16.45%) Project Management
5 69 (14.74%) Stakeholder Management
6 62 (13.25%) ITIL V3
7 61 (13.03%) Change Management
8 60 (12.82%) Service Design
9 54 (11.54%) Continuous Improvement
10 53 (11.32%) Problem Management
11 46 (9.83%) Incident Management
12 40 (8.55%) ITSM
13 38 (8.12%) Mentoring
14 37 (7.91%) Performance Management
15 30 (6.41%) Continuous Integration
15 30 (6.41%) ERP
15 30 (6.41%) Release Management
15 30 (6.41%) Scrum
15 30 (6.41%) Software Engineering
16 29 (6.20%) PRINCE2
Programming Languages
1 58 (12.39%) SQL
2 34 (7.26%) Java
3 31 (6.62%) JavaScript
4 29 (6.20%) C#
5 27 (5.77%) T-SQL
6 26 (5.56%) C++
6 26 (5.56%) PL/SQL
7 13 (2.78%) PowerShell
8 4 (0.85%) Jython
9 3 (0.64%) PHP
9 3 (0.64%) Python
10 2 (0.43%) C
11 1 (0.21%) Bash Shell
11 1 (0.21%) VB
Qualifications
1 62 (13.25%) Degree
2 27 (5.77%) ITIL Certification
3 25 (5.34%) Security Cleared
4 22 (4.70%) ISEB
5 18 (3.85%) SC Cleared
6 15 (3.21%) MOS
7 11 (2.35%) Cisco Certification
8 10 (2.14%) CISSP
8 10 (2.14%) Microsoft Certification
9 9 (1.92%) CCNA
10 8 (1.71%) PMI Certification
11 7 (1.50%) CISM
11 7 (1.50%) MCP
11 7 (1.50%) MCSE
11 7 (1.50%) PMP
12 6 (1.28%) CCNP
12 6 (1.28%) CCSE
12 6 (1.28%) HNC
12 6 (1.28%) HND
13 4 (0.85%) PRINCE2 Certification
Quality Assurance & Compliance
1 71 (15.17%) SLA
2 33 (7.05%) ISO/IEC 27001
3 14 (2.99%) PCI DSS
4 11 (2.35%) QA
5 10 (2.14%) ISO 9001
6 6 (1.28%) ISO 14001
6 6 (1.28%) ISO 9000
6 6 (1.28%) Sarbanes-Oxley
7 3 (0.64%) COBIT
8 1 (0.21%) Data Quality
System Software
1 39 (8.33%) Active Directory
2 10 (2.14%) Hyper-V
2 10 (2.14%) VMware Infrastructure
3 5 (1.07%) Docker
4 4 (0.85%) Virtual Servers
5 3 (0.64%) vSphere
6 1 (0.21%) Gluster
6 1 (0.21%) iptables
6 1 (0.21%) KVM
6 1 (0.21%) NDS
6 1 (0.21%) NetIQ eDirectory
6 1 (0.21%) VMware ESX
6 1 (0.21%) VMware ESXi
6 1 (0.21%) XenApp
6 1 (0.21%) XenDesktop
Systems Management
1 7 (1.50%) Puppet
1 7 (1.50%) SCCM
2 6 (1.28%) Opscode Chef
3 4 (0.85%) Failover Clustering
3 4 (0.85%) SCOM
4 3 (0.64%) Backup Exec
4 3 (0.64%) Microsoft Intune
5 2 (0.43%) Nagios
5 2 (0.43%) Systems Management Server (SMS)
5 2 (0.43%) WSUS
6 1 (0.21%) Ansible
6 1 (0.21%) BMC PATROL
6 1 (0.21%) Check_MK
6 1 (0.21%) Cobbler
6 1 (0.21%) Graylog
6 1 (0.21%) OpenView
6 1 (0.21%) Pingdom
6 1 (0.21%) SCSM
6 1 (0.21%) Tivoli
6 1 (0.21%) Tivoli Endpoint Manager
Vendors
1 94 (20.09%) Microsoft
2 39 (8.33%) SAP
3 32 (6.84%) VMware
4 26 (5.56%) Cisco
5 25 (5.34%) Oracle
6 18 (3.85%) Citrix
7 17 (3.63%) Adobe
8 16 (3.42%) Apple
8 16 (3.42%) iManage
9 13 (2.78%) Salesforce.com
10 9 (1.92%) Cadence
11 7 (1.50%) CheckPoint
11 7 (1.50%) Computacenter
11 7 (1.50%) Remedy
12 6 (1.28%) F5
12 6 (1.28%) Google
12 6 (1.28%) Red Hat
12 6 (1.28%) SolarWinds
13 5 (1.07%) Meraki
13 5 (1.07%) ServiceNow
Cheshire
Resource Solutions - Barclays
Posted: Yesterday
Liverpool, Merseyside
Oscar
Salary: £25000 - £40000 per annum
Posted: 17 hours ago
Manchester, Lancashire
Informatiq Consulting
Salary: £60000 - £65000 per annum
Posted: 4 days ago
Stockport, Cheshire
Adria Solutions Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Informatiq Consulting
Salary: £55000 - £65000 per annum
Posted: 3 days ago
Wilmslow, Cheshire
Resource Management
Salary: £36000 - £45000 per annum + Benefits
Posted: 4 days ago
North West
Harvey Nash plc
Posted: 4 days ago
Manchester, Lancashire
Hitachi Consulting UK
Salary: From £55,000 to £65,000 per annum inc Bonus + Benefits
Posted: 7 days ago
Stockport, Cheshire
Capita Resourcing - IT Resourcing
Salary: £30000.00 - £40000.00 per annum
Posted: 2 days ago
Manchester, Lancashire
The Bridge Ltd
Salary: Up to £60,000 per annum plus benefits
Posted: 2 days ago
Oldham
Michael Page Technology
Salary: £40000 - £50000 per annum + Benefits
Posted: 18 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Competitive salary + car/car allowance
Posted: 14 days ago
Manchester, North West, United Kingdom
Freshfields Bruckhaus Deringer
Salary: Competitive
Posted: 12 days ago
Manchester, North West, United Kingdom
Freshfields Bruckhaus Deringer
Salary: Competitive
Posted: 12 days ago
Greater Manchester
Robert Walters UK
Posted: 16 days ago
Manchester, Lancashire
BPP Professional Education
Salary: Competitive
Posted: 15 days ago
Warrington
Recruitment Genius Ltd
Salary: £21000 - £25000 per annum
Posted: 16 days ago
Ashton-Under-Lyne, Lancashire
RM plc
Salary: £16000 - £24000 per annum + bonus, benefits
Posted: 11 days ago
Macclesfield
greywood
Salary: £28000 - £32000 per annum + bens
Posted: 21 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £45,000 per annum depending on experience + benefits
Posted: 18 days ago
Cheshire
Adria Solutions Ltd
Salary: £50000 - £70000 per annum + Bonus + Benefits
Posted: 10 days ago