The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 70 66 73
Rank change year-on-year
-4 +7
Permanent jobs citing Service Delivery 201 259 232
As % of all permanent IT jobs located in the North West 3.61% 3.69% 3.49%
As % of the Processes & Methodologies category 4.18% 4.30% 4.13%
Number of salaries quoted 150 200 182
Average salary £50,000 £45,000 £36,000
Average salary % change year-on-year
+11.11% +25.00%
90% offered a salary of more than £25,000 £28,400 £24,500
10% offered a salary of more than £72,500 £65,000 £57,950
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
4812 6019 5619
As % of all permanent IT jobs located in the North West 86.41% 85.66% 84.59%
Number of salaries quoted 3985 5083 4676
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 11 February 2016.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +26 128 £55,000 +25.00% 25
Cheshire -23 38 £40,000 -13.51% 6
Merseyside -2 18 £47,500 +2.15% 2
Cumbria +1 7 £35,000 -39.13% 3
Lancashire +3 4 £19,000 -55.29%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 11 February 2016, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 244 (55.71%) ITIL
2 151 (34.47%) Finance
3 125 (28.54%) Service Management
4 96 (21.92%) SLA
5 92 (21.00%) Microsoft
6 85 (19.41%) Change Management
7 72 (16.44%) Project Management
8 68 (15.53%) Windows
9 67 (15.30%) Degree
10 61 (13.93%) Banking
11 54 (12.33%) Continuous Improvement
12 53 (12.10%) Incident Management
13 51 (11.64%) SQL
14 46 (10.50%) Problem Management
15 43 (9.82%) Risk Management
16 42 (9.59%) ITIL V3
16 42 (9.59%) Analytical Skills
17 40 (9.13%) Agile Software Development
17 40 (9.13%) Performance Management
18 38 (8.68%) Active Directory
19 36 (8.22%) .NET
19 36 (8.22%) Legal
20 34 (7.76%) MS Office
21 33 (7.53%) JavaScript
22 32 (7.31%) Java
22 32 (7.31%) C#
22 32 (7.31%) ASP.NET
22 32 (7.31%) MS Excel
22 32 (7.31%) Retail
23 31 (7.08%) CSS

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 11 February 2016, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 19 (4.34%) MS Exchange
2 13 (2.97%) Exchange Server 2010
3 12 (2.74%) Exchange Server 2013
4 9 (2.05%) CMS
5 7 (1.60%) Skype for Business
6 5 (1.14%) Exchange Server 2007
6 5 (1.14%) Office Communications Server
7 4 (0.91%) Exchange Server 2003
8 3 (0.68%) SharePoint
9 2 (0.46%) Blackberry Enterprise Server
9 2 (0.46%) Elasticsearch
9 2 (0.46%) IIS
10 1 (0.23%) Node.js
Applications
1 34 (7.76%) MS Office
2 32 (7.31%) MS Excel
3 7 (1.60%) MS PowerPoint
4 1 (0.23%) Adobe Creative Suite
4 1 (0.23%) MS Project
4 1 (0.23%) MS Visio
4 1 (0.23%) QuarkXPress
Business Applications
1 16 (3.65%) SAP ERP
2 5 (1.14%) SAP Oil and Gas
3 3 (0.68%) Dynamics AX
3 3 (0.68%) SAP R/3
4 2 (0.46%) assyst
4 2 (0.46%) Oracle Applications
4 2 (0.46%) Remedy ITSM
Cloud Services
1 3 (0.68%) Office 365
2 2 (0.46%) SaaS
3 1 (0.23%) IaaS
3 1 (0.23%) Microsoft Azure
3 1 (0.23%) PaaS
Communications & Networking
1 23 (5.25%) Internet
2 20 (4.57%) TCP/IP
3 18 (4.11%) LAN
3 18 (4.11%) VPN
3 18 (4.11%) WAN
4 15 (3.42%) Firewall
5 12 (2.74%) DNS
6 10 (2.28%) VoIP
6 10 (2.28%) Wireless
7 9 (2.05%) Broadband
8 8 (1.83%) SAN
8 8 (1.83%) SSL
9 7 (1.60%) MPLS
9 7 (1.60%) NAS
10 5 (1.14%) Cisco IOS
10 5 (1.14%) Unified Communications
11 4 (0.91%) DHCP
11 4 (0.91%) HTTP
11 4 (0.91%) Network Security
12 3 (0.68%) Ethernet
Database & Business Intelligence
1 31 (7.08%) SQL Server
2 13 (2.97%) SQL Server 2008
3 5 (1.14%) Data Warehouse
3 5 (1.14%) MongoDB
3 5 (1.14%) NoSQL
4 4 (0.91%) Big Data
5 3 (0.68%) Oracle Database
5 3 (0.68%) Relational Database
5 3 (0.68%) SAP BW
6 2 (0.46%) Hadoop
6 2 (0.46%) Neo4j
6 2 (0.46%) SQL Server 2005
6 2 (0.46%) SQL Server Reporting Services
7 1 (0.23%) BusinessObjects
7 1 (0.23%) DTS
7 1 (0.23%) Oracle Database 11g
7 1 (0.23%) Oracle Reports
7 1 (0.23%) Pentaho
7 1 (0.23%) QlikView
7 1 (0.23%) SQL Server Integration Services
Development Applications
1 26 (5.94%) MSTest
1 26 (5.94%) NUnit
2 4 (0.91%) Visual Studio
3 3 (0.68%) Selenium
4 2 (0.46%) SpecFlow
4 2 (0.46%) WebDriver
5 1 (0.23%) Artifactory
5 1 (0.23%) Atlassian Bamboo
5 1 (0.23%) Calabash
5 1 (0.23%) Cucumber
5 1 (0.23%) Git (software)
5 1 (0.23%) InstallShield
5 1 (0.23%) Jenkins
5 1 (0.23%) MSI
5 1 (0.23%) TeamCity
General
1 151 (34.47%) Finance
2 61 (13.93%) Banking
3 36 (8.22%) Legal
4 32 (7.31%) Retail
5 26 (5.94%) Law
6 20 (4.57%) Telecoms
7 19 (4.34%) Manufacturing
8 15 (3.42%) German Language
9 12 (2.74%) Marketing
10 9 (2.05%) Billing
11 8 (1.83%) Back Office
12 7 (1.60%) Publishing
13 6 (1.37%) Pharmaceutical
13 6 (1.37%) Retail Banking
14 5 (1.14%) Investment Banking
15 4 (0.91%) Military
16 3 (0.68%) Advertising
17 2 (0.46%) Aerospace
17 2 (0.46%) Corporate Banking
18 1 (0.23%) Local Government
Job Titles
1 99 (22.60%) Service Manager
2 71 (16.21%) Analyst
3 57 (13.01%) IT Manager
4 48 (10.96%) Services Delivery Manager
5 43 (9.82%) Delivery Manager
6 41 (9.36%) ITIL Manager
7 39 (8.90%) IT Services Manager
8 32 (7.31%) Infrastructure Manager
9 27 (6.16%) Service Analyst
10 26 (5.94%) .NET Software Engineer
10 26 (5.94%) C# Software Engineer
10 26 (5.94%) Software Engineer
11 24 (5.48%) Support Analyst
12 23 (5.25%) ITIL Service Manager
13 22 (5.02%) Applications Support
14 21 (4.79%) SAP Manager
14 21 (4.79%) Team Leader
15 17 (3.88%) Change Manager
16 16 (3.65%) Applications Support Analyst
16 16 (3.65%) Performance Manager
Libraries, Frameworks & Software Standards
1 36 (8.22%) .NET
2 32 (7.31%) ASP.NET
3 31 (7.08%) CSS
3 31 (7.08%) Web Services
4 29 (6.62%) HTML
5 28 (6.39%) XML
6 27 (6.16%) RESTful
6 27 (6.16%) SOAP
7 26 (5.94%) jQuery
7 26 (5.94%) LINQ
7 26 (5.94%) Silverlight
7 26 (5.94%) WCF
7 26 (5.94%) WF
7 26 (5.94%) WPF
7 26 (5.94%) XSLT
8 9 (2.05%) Middleware
9 4 (0.91%) ASP.NET MVC
9 4 (0.91%) COM
10 3 (0.68%) 802.1X
11 2 (0.46%) AngularJS
Miscellaneous
1 42 (9.59%) Analytical Skills
2 24 (5.48%) Management Information System
3 20 (4.57%) FMCG
4 15 (3.42%) Data Centre
5 14 (3.20%) Statistics
6 13 (2.97%) Mathematics
7 12 (2.74%) Life Science
8 11 (2.51%) Credit Risk
8 11 (2.51%) SWIFT
9 10 (2.28%) Grid Computing
10 7 (1.60%) Blackberry
10 7 (1.60%) Enterprise Software
10 7 (1.60%) Fat Client
10 7 (1.60%) Mainframe
10 7 (1.60%) Thin Client
10 7 (1.60%) VCE vBlock
11 6 (1.37%) Celerra
11 6 (1.37%) CLARiiON
11 6 (1.37%) EMC VNX
11 6 (1.37%) PMI
Operating Systems
1 68 (15.53%) Windows
2 28 (6.39%) Windows Server
3 22 (5.02%) Windows 7
4 16 (3.65%) Unix
5 11 (2.51%) Linux
5 11 (2.51%) Windows Server 2008
5 11 (2.51%) Windows XP
6 9 (2.05%) Windows 8
7 8 (1.83%) Solaris
7 8 (1.83%) Windows Server 2003
8 4 (0.91%) Windows Mobile
8 4 (0.91%) Windows Server 2012
9 2 (0.46%) Mac OS X
9 2 (0.46%) Windows Vista
10 1 (0.23%) Mac OS X Server
10 1 (0.23%) Windows 10
Processes & Methodologies
1 244 (55.71%) ITIL
2 125 (28.54%) Service Management
3 85 (19.41%) Change Management
4 72 (16.44%) Project Management
5 54 (12.33%) Continuous Improvement
6 53 (12.10%) Incident Management
7 46 (10.50%) Problem Management
8 43 (9.82%) Risk Management
9 42 (9.59%) ITIL V3
10 40 (9.13%) Agile Software Development
10 40 (9.13%) Performance Management
11 30 (6.85%) Scrum
11 30 (6.85%) Software Engineering
12 29 (6.62%) Continuous Integration
13 28 (6.39%) DSDM
13 28 (6.39%) PRINCE2
13 28 (6.39%) Release Management
14 27 (6.16%) OO
15 26 (5.94%) RUP
15 26 (5.94%) UML
Programming Languages
1 51 (11.64%) SQL
2 33 (7.53%) JavaScript
3 32 (7.31%) C#
3 32 (7.31%) Java
4 31 (7.08%) T-SQL
5 27 (6.16%) PL/SQL
6 26 (5.94%) C++
7 24 (5.48%) C
8 3 (0.68%) PowerShell
9 2 (0.46%) PHP
10 1 (0.23%) Bash Shell
10 1 (0.23%) Ruby
10 1 (0.23%) VBA
Qualifications
1 67 (15.30%) Degree
2 30 (6.85%) ITIL Certification
3 14 (3.20%) SC Cleared
3 14 (3.20%) Security Cleared
4 13 (2.97%) PRINCE2 Certification
5 11 (2.51%) ISTQB
5 11 (2.51%) ISTQB Foundation Certification
5 11 (2.51%) Microsoft Certification
6 9 (2.05%) PMI Certification
7 8 (1.83%) Cisco Certification
8 7 (1.60%) MCP
9 5 (1.14%) CCNA
9 5 (1.14%) MCSE
10 4 (0.91%) CCNP
10 4 (0.91%) CCSP
10 4 (0.91%) CISSP
10 4 (0.91%) Citrix Certification
10 4 (0.91%) HNC
10 4 (0.91%) HND
10 4 (0.91%) MCSA
Quality Assurance & Compliance
1 96 (21.92%) SLA
2 11 (2.51%) QA
3 10 (2.28%) PCI DSS
4 9 (2.05%) ISO/IEC 27001
5 5 (1.14%) ISO 9001
6 2 (0.46%) Data Quality
6 2 (0.46%) Sarbanes-Oxley
System Software
1 38 (8.68%) Active Directory
2 19 (4.34%) VMware Infrastructure
3 11 (2.51%) Terminal Services
4 8 (1.83%) EMC RecoverPoint
5 5 (1.14%) Hyper-V
5 5 (1.14%) XenApp
6 4 (0.91%) ISA Server
7 1 (0.23%) Microsoft App-V
7 1 (0.23%) Terminal Server
7 1 (0.23%) XenServer
Systems Management
1 7 (1.60%) EMC NetWorker
1 7 (1.60%) Oracle RMAN
1 7 (1.60%) SCCM
2 6 (1.37%) NetBackup
3 5 (1.14%) SCOM
4 3 (0.68%) Symantec Endpoint Protection
5 1 (0.23%) AirWatch
5 1 (0.23%) Backup Exec
5 1 (0.23%) DameWare
5 1 (0.23%) Norton AntiVirus
5 1 (0.23%) Opscode Chef
5 1 (0.23%) Oracle Enterprise Manager
5 1 (0.23%) Puppet
5 1 (0.23%) Rundeck
5 1 (0.23%) Salt
5 1 (0.23%) Symantec Enterprise Vault
5 1 (0.23%) WMI
Vendors
1 92 (21.00%) Microsoft
2 29 (6.62%) SAP
3 26 (5.94%) VMware
4 19 (4.34%) Oracle
5 18 (4.11%) Citrix
6 16 (3.65%) Cisco
7 11 (2.51%) Bloomberg
7 11 (2.51%) EMC
7 11 (2.51%) Reuters
8 9 (2.05%) IronPort
8 9 (2.05%) Remedy
8 9 (2.05%) RightFax
9 7 (1.60%) Brocade
9 7 (1.60%) IBM
10 6 (1.37%) Symantec
11 5 (1.14%) Apple
11 5 (1.14%) CheckPoint
11 5 (1.14%) Dell
11 5 (1.14%) F5
11 5 (1.14%) Juniper
Cheshire
Opus IT Consulting
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 2 hours ago
Manchester, Lancashire
ComputaCenter
Posted: Yesterday
Manchester, Lancashire
Plan-net
Salary: Unspecified Market Rates
Posted: Yesterday
Crewe, Cheshire
Jenkins Jacob
Salary: Up to £50,000 per annum +Bonus+Bens (Dep. On Experience)
Posted: Yesterday
Manchester, Lancashire
Informatiq Consulting
Salary: £40000 - £70000 per annum
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £40000 - £50000 per annum + Benefits
Posted: Yesterday
Southport, Merseyside
DCV Technologies
Salary: £26000 - £30000 per annum
Posted: 2 days ago
Manchester, Lancashire
Polar Recruitment
Salary: £50000 - £65000 per annum + + Bonus + Car + Benefits
Posted: 2 days ago
Crewe
Energize Recruitment Solutions Ltd
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Manchester, Lancashire
ReThink Recruitment
Salary: £45000.00 - £50000.00 per annum + BENEFITS
Posted: 3 days ago
Manchester, Lancashire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + 10% bonus, training, progression
Posted: 3 days ago
Manchester, Lancashire
The Bridge Ltd
Salary: Up to £55,000 per annum plus benefits
Posted: 3 days ago
Knutsford, Cheshire
Greywood Associates Limited
Salary: £25000 - £30000 per annum + bens
Posted: 3 days ago
Manchester, Lancashire
Polar Recruitment
Salary: £70000 - £80000 per annum + + Car & Win Bonuses (ote £110k+)
Posted: 5 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £25000 - £40000 per annum
Posted: 5 days ago
Liverpool, Merseyside
Connected IT
Salary: £25000 - £37000 per annum + Benefits
Posted: 6 days ago
Manchester, Lancashire
KDR
Salary: £56 - £55000 per annum + Benefits
Posted: 6 days ago
Manchester
Bluefire Consulting
Salary: £27000 per annum + Excellent Benefits
Posted: 7 days ago
Manchester
aap3
Salary: £27000 - £30000 per annum + benefits
Posted: 8 days ago
North West England
Volaris Exec
Salary: £50000 - £70000 per annum
Posted: 8 days ago
Altrincham
Applause IT Ltd
Salary: £48000 - £52000 per annum + Great Benefits Package
Posted: 10 days ago
Congleton, Cheshire
Prism
Salary: From £15,000 to £19,000 per annum
Posted: 13 days ago
Manchester
Capita plc
Salary: £25000.00 - £30000.00 per annum
Posted: 14 days ago
Manchester
Capita plc
Salary: £25000.00 - £30000.00 per annum
Posted: 14 days ago
Manchester
Capita plc
Salary: £25000.00 - £30000.00 per annum
Posted: 14 days ago
Manchester, Lancashire
CGI
Salary: £35000 - £40000 per annum + benefits
Posted: 15 days ago
Cumbria
Capita Defence & Security Resourcing
Salary: £40000 - £60000 per annum + Benefits
Posted: 15 days ago
Cumbria
Capita Defence & Security Resourcing
Salary: £5500 - £40000 per annum + Benefits
Posted: 16 days ago
Manchester, Lancashire
Outsourcery Hosting Ltd
Salary: From £24,000 to £28,000 per annum
Posted: 20 days ago
North West England
Volaris Exec
Salary: £120000 - £150000 per annum + Comprehensive Benefits
Posted: 20 days ago