The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Services Delivery
Rank 60 56 72
Rank change year-on-year
-4 +16
Permanent jobs citing Service Delivery 252 305 272
As % of all permanent IT jobs located in the North West 4.19% 4.57% 3.67%
As % of the Processes & Methodologies category 4.76% 5.15% 4.27%
Number of salaries quoted 200 243 179
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,225 £27,500 £25,000
10% offered a salary of more than £61,600 £62,500 £70,500
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5295 5920 6363
As % of all permanent IT jobs located in the North West 87.99% 88.62% 85.93%
Number of salaries quoted 4414 4902 5032
Median salary £42,500 £41,000 £40,000
Median salary % change year-on-year
+3.65% +2.50%
90% offered a salary of more than £29,000 £28,000 £27,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 27 August 2016.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -10 146 £48,500 +10.22% 18
Cheshire +11 37 £42,000 -1.75% 8
Merseyside -18 30 £42,500 -19.04%
Lancashire +20 24 £45,000 +28.57% 2
Cumbria +4 4 £30,000 -33.33%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 27 August 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Delivery.

1 214 (47.24%) ITIL
2 118 (26.05%) Finance
3 103 (22.74%) Service Management
4 93 (20.53%) Project Management
5 92 (20.31%) SLA
6 82 (18.10%) ITIL V3
7 78 (17.22%) Windows
8 76 (16.78%) Change Management
9 73 (16.11%) Microsoft
10 71 (15.67%) Agile Software Development
11 70 (15.45%) Stakeholder Management
12 66 (14.57%) SQL
13 65 (14.35%) Degree
14 60 (13.25%) Problem Management
15 54 (11.92%) Release Management
16 53 (11.70%) Continuous Improvement
17 49 (10.82%) Incident Management
18 48 (10.60%) ITSM
19 45 (9.93%) MS Excel
20 43 (9.49%) SAP
21 42 (9.27%) ERP
21 42 (9.27%) Service Design
22 41 (9.05%) Mentoring
23 40 (8.83%) Data Centre
24 39 (8.61%) Software Engineering
25 37 (8.17%) FMCG
25 37 (8.17%) HTML
25 37 (8.17%) Cisco
25 37 (8.17%) Presales
26 36 (7.95%) Active Directory

Service Delivery
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (4.42%) SharePoint
2 14 (3.09%) WebSphere
3 11 (2.43%) Apache
4 9 (1.99%) Blackberry Enterprise Server
4 9 (1.99%) IIS
5 7 (1.55%) MS Exchange
5 7 (1.55%) Skype for Business
6 6 (1.32%) WebSphere Application Server
6 6 (1.32%) WebSphere Portal
7 5 (1.10%) Elasticsearch
8 3 (0.66%) CMS
9 2 (0.44%) Exchange Server 2007
9 2 (0.44%) Tomcat
10 1 (0.22%) Exchange Server 2013
10 1 (0.22%) JBoss
10 1 (0.22%) Jetty
10 1 (0.22%) SAS
10 1 (0.22%) SharePoint 2013
10 1 (0.22%) WebLogic
Applications
1 45 (9.93%) MS Excel
2 35 (7.73%) MS Office
3 17 (3.75%) MS PowerPoint
4 6 (1.32%) Acrobat
5 2 (0.44%) MS Project
5 2 (0.44%) MS Visio
6 1 (0.22%) Photoshop
Business Applications
1 32 (7.06%) SAP ERP
2 5 (1.10%) Dynamics CRM
3 3 (0.66%) Dynamics AX
4 1 (0.22%) OPENHousing
4 1 (0.22%) Oracle EBS
4 1 (0.22%) Oracle EBS R12
4 1 (0.22%) Oracle ERP
4 1 (0.22%) Oracle General Ledger
4 1 (0.22%) Oracle Payables
4 1 (0.22%) Oracle Receivables
4 1 (0.22%) SAP GRC
Cloud Services
1 16 (3.53%) Office 365
2 10 (2.21%) Amazon AWS
2 10 (2.21%) Microsoft Azure
3 9 (1.99%) IaaS
3 9 (1.99%) PaaS
4 8 (1.77%) Amazon EC2
5 3 (0.66%) AdWords
5 3 (0.66%) Google Analytics
5 3 (0.66%) SaaS
6 2 (0.44%) Google Apps
6 2 (0.44%) Google Drive
7 1 (0.22%) Cloud Computing
7 1 (0.22%) GitHub
Communications & Networking
1 33 (7.28%) Firewall
2 28 (6.18%) LAN
3 23 (5.08%) WAN
4 22 (4.86%) VPN
5 15 (3.31%) Wireless
6 12 (2.65%) VoIP
6 12 (2.65%) Wi-Fi
7 11 (2.43%) DNS
7 11 (2.43%) SAN
8 10 (2.21%) SMS
9 9 (1.99%) Internet
9 9 (1.99%) MPLS
10 7 (1.55%) DHCP
10 7 (1.55%) Telepresence
11 6 (1.32%) Cisco ASA
11 6 (1.32%) Cisco Nexus
11 6 (1.32%) SSL
12 5 (1.10%) Broadband
13 4 (0.88%) ISDN
13 4 (0.88%) PSTN
Database & Business Intelligence
1 30 (6.62%) SQL Server
2 15 (3.31%) MySQL
3 11 (2.43%) SQL Server 2008
4 8 (1.77%) DB2
5 6 (1.32%) Data Warehouse
5 6 (1.32%) MongoDB
5 6 (1.32%) NoSQL
5 6 (1.32%) Relational Database
6 5 (1.10%) Neo4j
7 4 (0.88%) SQL Server 2012
7 4 (0.88%) SQL Server Reporting Services
8 3 (0.66%) Data Mining
8 3 (0.66%) SQL Server 2014
8 3 (0.66%) SQL Server Integration Services
9 2 (0.44%) RDBMS
10 1 (0.22%) ActiveReports
10 1 (0.22%) Hadoop
10 1 (0.22%) Redis
10 1 (0.22%) SAP BW
10 1 (0.22%) SQL Server Analysis Services
Development Applications
1 26 (5.74%) MSTest
1 26 (5.74%) NUnit
2 6 (1.32%) Ant
2 6 (1.32%) Jenkins
3 5 (1.10%) Git (software)
4 3 (0.66%) Visual Studio
5 2 (0.44%) Team Foundation Server
6 1 (0.22%) Mercurial
6 1 (0.22%) Subversion
6 1 (0.22%) Vagrant
General
1 118 (26.05%) Finance
2 27 (5.96%) Banking
3 21 (4.64%) Telecoms
4 20 (4.42%) Retail
5 19 (4.19%) Legal
6 18 (3.97%) Manufacturing
7 13 (2.87%) Publishing
8 10 (2.21%) Law
9 8 (1.77%) French Language
9 8 (1.77%) German Language
10 5 (1.10%) Marketing
11 4 (0.88%) Games
12 3 (0.66%) Automotive
12 3 (0.66%) Back Office
13 2 (0.44%) Pharmaceutical
13 2 (0.44%) Retail Banking
13 2 (0.44%) Spanish Language
14 1 (0.22%) Billing
14 1 (0.22%) Corporate Banking
14 1 (0.22%) Investment Banking
Job Titles
1 78 (17.22%) Service Manager
2 57 (12.58%) Delivery Manager
3 56 (12.36%) Services Delivery Manager
4 47 (10.38%) IT Manager
5 41 (9.05%) Analyst
6 39 (8.61%) Change Manager
7 38 (8.39%) SAP Manager
8 32 (7.06%) SAP Change Manager
9 30 (6.62%) Software Engineer
10 26 (5.74%) .NET Software Engineer
10 26 (5.74%) C# Software Engineer
10 26 (5.74%) IT Services Manager
11 22 (4.86%) Applications Manager
12 21 (4.64%) Consultant
12 21 (4.64%) Service Analyst
13 16 (3.53%) Architect
13 16 (3.53%) Support Analyst
14 14 (3.09%) Applications Support
14 14 (3.09%) ITIL Manager
15 13 (2.87%) IT Analyst
Libraries, Frameworks & Software Standards
1 37 (8.17%) HTML
2 36 (7.95%) .NET
3 32 (7.06%) Web Services
4 31 (6.84%) CSS
4 31 (6.84%) jQuery
5 29 (6.40%) ASP.NET
6 28 (6.18%) SOAP
6 28 (6.18%) WCF
6 28 (6.18%) XML
7 26 (5.74%) LINQ
7 26 (5.74%) RESTful
7 26 (5.74%) Silverlight
7 26 (5.74%) WF
7 26 (5.74%) WPF
7 26 (5.74%) XSLT
8 9 (1.99%) HTML5
9 8 (1.77%) Flash
9 8 (1.77%) Twitter Bootstrap
10 6 (1.32%) Django
10 6 (1.32%) Middleware
Miscellaneous
1 40 (8.83%) Data Centre
2 37 (8.17%) FMCG
3 32 (7.06%) Management Information System
4 24 (5.30%) iPad
5 20 (4.42%) Analytical Skills
6 15 (3.31%) Statistics
7 13 (2.87%) User Experience
8 11 (2.43%) Computer Science
8 11 (2.43%) Enterprise Software
9 9 (1.99%) Blackberry
10 8 (1.77%) CMDB
11 7 (1.55%) Mathematics
11 7 (1.55%) Video Conferencing
12 6 (1.32%) Driving Licence
12 6 (1.32%) Mobile App
13 5 (1.10%) Client/Server
14 4 (0.88%) Private Cloud
14 4 (0.88%) Social Media
15 3 (0.66%) Blog
15 3 (0.66%) Tandem
Operating Systems
1 78 (17.22%) Windows
2 32 (7.06%) Windows Server
3 24 (5.30%) Windows 7
4 18 (3.97%) Windows Server 2008
5 9 (1.99%) Linux
5 9 (1.99%) Windows 10
6 8 (1.77%) Unix
6 8 (1.77%) Windows Server 2003
7 5 (1.10%) Android
7 5 (1.10%) Windows Server 2012
8 4 (0.88%) Apple iOS
8 4 (0.88%) Mac OS
9 3 (0.66%) Windows XP
10 2 (0.44%) Solaris
11 1 (0.22%) Mac OS X
11 1 (0.22%) Red Hat Enterprise Linux
11 1 (0.22%) Windows 8
Processes & Methodologies
1 214 (47.24%) ITIL
2 103 (22.74%) Service Management
3 93 (20.53%) Project Management
4 82 (18.10%) ITIL V3
5 76 (16.78%) Change Management
6 71 (15.67%) Agile Software Development
7 70 (15.45%) Stakeholder Management
8 60 (13.25%) Problem Management
9 54 (11.92%) Release Management
10 53 (11.70%) Continuous Improvement
11 49 (10.82%) Incident Management
12 48 (10.60%) ITSM
13 42 (9.27%) ERP
13 42 (9.27%) Service Design
14 41 (9.05%) Mentoring
15 39 (8.61%) Software Engineering
16 37 (8.17%) Presales
17 35 (7.73%) Matrix Organization
18 33 (7.28%) Infrastructure Management
19 32 (7.06%) Performance Improvement
Programming Languages
1 66 (14.57%) SQL
2 34 (7.51%) Java
3 32 (7.06%) JavaScript
4 31 (6.84%) C#
5 28 (6.18%) T-SQL
6 26 (5.74%) C++
6 26 (5.74%) PL/SQL
7 13 (2.87%) PowerShell
8 6 (1.32%) Jython
8 6 (1.32%) Python
9 3 (0.66%) Bash Shell
9 3 (0.66%) C
Qualifications
1 65 (14.35%) Degree
2 27 (5.96%) Security Cleared
3 23 (5.08%) Cisco Certification
4 20 (4.42%) CCNP
4 20 (4.42%) SC Cleared
5 19 (4.19%) ISEB
6 17 (3.75%) ITIL Certification
7 16 (3.53%) PMI Certification
8 15 (3.31%) PMP
9 14 (3.09%) CCNA
10 6 (1.32%) MOS
11 5 (1.10%) CISSP
11 5 (1.10%) ISTQB Foundation Certification
11 5 (1.10%) Microsoft Certification
12 4 (0.88%) MCSE
12 4 (0.88%) PRINCE2 Certification
13 3 (0.66%) CCSE
13 3 (0.66%) HNC
13 3 (0.66%) HND
14 2 (0.44%) CISM
Quality Assurance & Compliance
1 92 (20.31%) SLA
2 22 (4.86%) ISO/IEC 27001
3 14 (3.09%) QA
4 11 (2.43%) PCI DSS
5 6 (1.32%) Sarbanes-Oxley
6 5 (1.10%) ISO 9001
7 2 (0.44%) ISO 9000
8 1 (0.22%) COBIT
System Software
1 36 (7.95%) Active Directory
2 12 (2.65%) VMware Infrastructure
3 8 (1.77%) Virtual Machines
4 7 (1.55%) Docker
4 7 (1.55%) Hyper-V
5 5 (1.10%) Terminal Services
6 2 (0.44%) EMC RecoverPoint
6 2 (0.44%) Firmware
7 1 (0.22%) VMware ESX
7 1 (0.22%) vSphere
7 1 (0.22%) XenApp
7 1 (0.22%) XenDesktop
Systems Management
1 8 (1.77%) Opscode Chef
1 8 (1.77%) Puppet
1 8 (1.77%) SCVMM
2 7 (1.55%) FortiGate
3 5 (1.10%) SCCM
4 2 (0.44%) EMC NetWorker
4 2 (0.44%) NetBackup
4 2 (0.44%) Oracle RMAN
4 2 (0.44%) SCOM
5 1 (0.22%) AirWatch
5 1 (0.22%) Ansible
5 1 (0.22%) Backup Exec
5 1 (0.22%) Cobbler
5 1 (0.22%) Host Intrusion Detection System
5 1 (0.22%) Nagios
5 1 (0.22%) SCSM
5 1 (0.22%) WSUS
Vendors
1 73 (16.11%) Microsoft
2 43 (9.49%) SAP
3 37 (8.17%) Cisco
4 29 (6.40%) Oracle
4 29 (6.40%) VMware
5 24 (5.30%) Citrix
6 17 (3.75%) Juniper
7 13 (2.87%) HP
8 12 (2.65%) Apple
9 11 (2.43%) CheckPoint
10 10 (2.21%) EMC
11 8 (1.77%) BMC
11 8 (1.77%) Cadence
11 8 (1.77%) IBM
11 8 (1.77%) NetApp
11 8 (1.77%) Salesforce.com
12 7 (1.55%) Adobe
12 7 (1.55%) NETGEAR
12 7 (1.55%) Polycom
13 6 (1.32%) Twitter
Manchester, Lancashire
EasyWebRecruitment.com
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Greater Manchester
ANSON MCCADE
Salary: £60,000 - £70,000 (Plus Excellent Package!!)
Posted: Yesterday
Manchester, Lancashire
FT Select
Salary: Up to £55,000 per annum + car allowance
Posted: 3 days ago
Manchester, Lancashire
Eutopia Solutions Ltd
Salary: £30000.00 - £45000.00 per annum + generous package & bonus
Posted: Yesterday
Cheshire
FT Select
Salary: From £60,000 to £70,000 per annum + car allowance + attractive benefit
Posted: 3 days ago
Oldham, Lancashire
onezeero.
Salary: £30000 - £32000 per annum
Posted: 3 days ago
Warrington, Cheshire
SCC
Salary: car/car allowance
Posted: 3 days ago
Wigan, Lancashire
Uniting Ambition
Salary: £18k - 20k per year
Posted: 4 days ago
Chester, Cheshire
Arrows Group
Salary: £45000.00 - £65000.00 per annum + Bonus
Posted: 2 days ago
Preston
Adria Solutions Ltd
Salary: £45000 - £50000 per annum + Benefits
Posted: 9 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 4 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £21k - £25K subject to experience + benefits
Posted: 5 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Hitachi Consulting UK
Salary: From £55,000 to £65,000 per annum inc Bonus + Benefits
Posted: 5 days ago
Preston, Lancashire
BAE Systems
Posted: 8 days ago
Manchester, Lancashire
Lloyds Banking Group
Salary: £46700 - £54500 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
Calibre Search Ltd
Salary: £30000 - £40000.00 per annum
Posted: 2 days ago
Manchester, Lancashire
The Bridge Ltd
Salary: Up to £55,000 per annum plus benefits
Posted: 3 days ago
Manchester
Computacenter
Salary: Competitive
Posted: 8 days ago
Bolton
greywood
Salary: £30000 - £35000 per annum + bens & training
Posted: 8 days ago
Macclesfield
Adria Solutions Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: 24 days ago
Chester
360 Resourcing
Salary: up to £50,000 per annum DOE
Posted: 8 days ago
Crewe
Bluetown Online LTD
Posted: 10 days ago
Greater Manchester
ANSON MCCADE
Salary: £55,000 - £85,000 + 17% Flex Fund
Posted: Yesterday
Northwich
greywood
Salary: £30000 - £35000 per annum + bens & training
Posted: 18 days ago
Ashton-Under-Lyne, Lancashire
RM plc
Salary: £16000 - £21000 per annum + Bonus & Benefits
Posted: 26 days ago