The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North West region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 62 83 73
Rank change year-on-year
+21 -10
Permanent jobs citing Service Delivery 253 209 261
As % of all permanent IT jobs located in the North West 3.55% 2.88% 3.49%
As % of the Processes & Methodologies category 4.38% 3.70% 4.56%
Number of salaries quoted 179 181 172
Average salary £40,000 £37,500 £42,500
Average salary % change year-on-year
+6.66% -11.76%
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £63,000 £84,250 £62,500
UK excluding London average salary £45,000 £43,000 £43,000
% change year-on-year
+4.65% -
Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5778 5651 5721
As % of all permanent IT jobs located in the North West 81.19% 77.86% 76.45%
Number of salaries quoted 4597 4797 5028
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £57,500 £60,000 £57,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 25 July 2014.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +18 154 £35,000 -5.40% 8
Cheshire -20 51 £47,500 +48.43% 4
Cumbria - 22 £39,564 - 4
Merseyside -1 11 £45,000 -55.00% 2
Lancashire -4 6 £42,750 -41.03% 5
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 25 July 2014, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 199 (43.45%) ITIL
2 149 (32.53%) Finance
3 121 (26.42%) Microsoft
4 99 (21.62%) Project Management
5 84 (18.34%) SLA
6 75 (16.38%) Windows
7 74 (16.16%) MS Excel
8 68 (14.85%) Service Management
9 61 (13.32%) Degree
10 56 (12.23%) ITIL Certification
11 45 (9.83%) Change Management
12 44 (9.61%) Oracle
13 42 (9.17%) SQL
14 41 (8.95%) Problem Management
15 38 (8.30%) Citrix
15 38 (8.30%) Stakeholder Management
16 37 (8.08%) Security Cleared
16 37 (8.08%) Retail
17 35 (7.64%) MS Office
18 34 (7.42%) SQL Server
18 34 (7.42%) SharePoint
18 34 (7.42%) Office 365
19 33 (7.21%) PRINCE2
19 33 (7.21%) Linux
19 33 (7.21%) C
19 33 (7.21%) Banking
20 31 (6.77%) Telecoms
21 30 (6.55%) .NET
21 30 (6.55%) Incident Management
22 28 (6.11%) Active Directory

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 25 July 2014, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 34 (7.42%) SharePoint
2 11 (2.40%) MS Exchange
3 9 (1.97%) LiveLink
3 9 (1.97%) Lync
4 7 (1.53%) Exchange Server 2010
5 3 (0.66%) Exchange Server 2003
6 2 (0.44%) IIS
6 2 (0.44%) CICS
6 2 (0.44%) Exchange Server 2007
6 2 (0.44%) Exchange Server 2013
7 1 (0.22%) Office Communications Server
7 1 (0.22%) SharePoint 2013
7 1 (0.22%) WebSphere
7 1 (0.22%) SAS
7 1 (0.22%) ColdFusion
Applications
1 74 (16.16%) MS Excel
2 35 (7.64%) MS Office
3 9 (1.97%) MS Project
4 4 (0.87%) MS Visio
5 3 (0.66%) Spreadsheet
6 2 (0.44%) MS PowerPoint
7 1 (0.22%) InfoPath
7 1 (0.22%) Adobe Illustrator
7 1 (0.22%) Photoshop
Business Applications
1 8 (1.75%) Dynamics CRM
2 4 (0.87%) SAP Business One
3 2 (0.44%) Dynamics NAV
3 2 (0.44%) Dynamics AX
3 2 (0.44%) Dynamics GP
3 2 (0.44%) Agresso
4 1 (0.22%) Oracle Applications
4 1 (0.22%) Google Analytics
Cloud Services
1 34 (7.42%) Office 365
2 23 (5.02%) Microsoft Azure
3 9 (1.97%) SaaS
4 2 (0.44%) PaaS
4 2 (0.44%) IaaS
Communications & Networking
1 27 (5.90%) WAN
2 23 (5.02%) LAN
2 23 (5.02%) SAN
3 19 (4.15%) VPN
4 18 (3.93%) Internet
5 17 (3.71%) Firewall
6 16 (3.49%) DNS
7 12 (2.62%) TCP/IP
8 9 (1.97%) VoIP
8 9 (1.97%) Wireless
9 8 (1.75%) DHCP
10 7 (1.53%) Ethernet
10 7 (1.53%) MPLS
11 5 (1.09%) OSPF
11 5 (1.09%) BGP
11 5 (1.09%) SHDSL
11 5 (1.09%) Cisco ASA
11 5 (1.09%) SNMP
11 5 (1.09%) PSTN
11 5 (1.09%) ADSL
Database & Business Intelligence
1 34 (7.42%) SQL Server
2 23 (5.02%) Data Warehouse
3 11 (2.40%) Oracle Database
4 9 (1.97%) SQL Server 2008
5 7 (1.53%) SQL Server Integration Services
6 6 (1.31%) Oracle Reports
7 4 (0.87%) DB2
7 4 (0.87%) SQL Server Reporting Services
7 4 (0.87%) SQL Server 2005
7 4 (0.87%) Relational Database
8 3 (0.66%) NoSQL
8 3 (0.66%) SAP Data Services
8 3 (0.66%) Oracle Database 11g
8 3 (0.66%) DTS
8 3 (0.66%) Star Schema
9 2 (0.44%) MySQL
9 2 (0.44%) PostgreSQL
10 1 (0.22%) Microsoft Analysis Services
10 1 (0.22%) SQL Server Analysis Services
10 1 (0.22%) Base SAS
Development Applications
1 5 (1.09%) NUnit
1 5 (1.09%) ReSharper
1 5 (1.09%) TeamCity
1 5 (1.09%) Mercurial
1 5 (1.09%) Moq
1 5 (1.09%) SpecFlow
1 5 (1.09%) Octopus Deploy
2 2 (0.44%) Team Foundation Server
2 2 (0.44%) Visual Studio
3 1 (0.22%) Eclipse
3 1 (0.22%) Dreamweaver
3 1 (0.22%) Selenium
3 1 (0.22%) WebDriver
General
1 149 (32.53%) Finance
2 37 (8.08%) Retail
3 33 (7.21%) Banking
4 31 (6.77%) Telecoms
5 18 (3.93%) Marketing
6 17 (3.71%) Legal
7 11 (2.40%) Billing
8 10 (2.18%) Financial Institution
9 8 (1.75%) Greek Language
9 8 (1.75%) Polish Language
10 5 (1.09%) Pharmaceutical
11 4 (0.87%) Manufacturing
11 4 (0.87%) Advertising
11 4 (0.87%) Local Government
12 3 (0.66%) Aerospace
13 2 (0.44%) Back Office
14 1 (0.22%) Publishing
14 1 (0.22%) Automotive
14 1 (0.22%) Retail Banking
14 1 (0.22%) Corporate Banking
Job Titles
1 87 (19.00%) Analyst
2 83 (18.12%) Service Manager
3 62 (13.54%) Delivery Manager
4 54 (11.79%) Services Delivery Manager
5 29 (6.33%) Service Analyst
6 27 (5.90%) Applications Support
7 25 (5.46%) Developer
8 21 (4.59%) Consultant
9 19 (4.15%) Support Analyst
9 19 (4.15%) Operations Manager
10 18 (3.93%) Support Engineer
11 17 (3.71%) Support Manager
11 17 (3.71%) Applications Support Analyst
12 15 (3.28%) Technical Manager
13 14 (3.06%) Systems Engineer
13 14 (3.06%) IT Services Manager
14 13 (2.84%) Account Manager
14 13 (2.84%) Architect
14 13 (2.84%) Technical Analyst
15 12 (2.62%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 30 (6.55%) .NET
2 12 (2.62%) HTML
3 10 (2.18%) CSS
4 9 (1.97%) HTML5
4 9 (1.97%) CSS3
5 7 (1.53%) jQuery
5 7 (1.53%) ASP.NET
5 7 (1.53%) COM
6 5 (1.09%) XML
6 5 (1.09%) NHibernate
6 5 (1.09%) Dojo
6 5 (1.09%) WCF
6 5 (1.09%) ASP.NET MVC
6 5 (1.09%) Castle Windsor
6 5 (1.09%) ASP.NET MVC 4
6 5 (1.09%) ASP.NET Web Forms
7 4 (0.87%) Memcached
7 4 (0.87%) COM+
8 2 (0.44%) J2EE
8 2 (0.44%) XSLT
Miscellaneous
1 27 (5.90%) Management Information System
2 17 (3.71%) Enterprise Software
3 14 (3.06%) Computer Science
4 10 (2.18%) PMI
5 9 (1.97%) Statistics
6 8 (1.75%) Streaming Media
7 7 (1.53%) Blackberry
8 6 (1.31%) CLARiiON
9 5 (1.09%) Mainframe
9 5 (1.09%) Mobile App
10 4 (0.87%) New Media
10 4 (0.87%) Tandem
10 4 (0.87%) Cryptography
10 4 (0.87%) Thin Client
10 4 (0.87%) PKI
10 4 (0.87%) Fat Client
10 4 (0.87%) IBM Mainframe
10 4 (0.87%) RMADS
11 3 (0.66%) iPhone
11 3 (0.66%) Symmetrix DMX
Operating Systems
1 75 (16.38%) Windows
2 33 (7.21%) Linux
3 28 (6.11%) Windows 7
4 25 (5.46%) UNIX
5 23 (5.02%) Windows Server 2008
6 16 (3.49%) Windows Server 2012
7 14 (3.06%) Windows Server 2003
8 11 (2.40%) Android
9 10 (2.18%) Windows Phone
10 9 (1.97%) Windows Phone 8
10 9 (1.97%) Apple iOS
11 8 (1.75%) Solaris
11 8 (1.75%) Red Hat Enterprise Linux
12 6 (1.31%) Windows 8
13 4 (0.87%) AIX
14 3 (0.66%) Windows XP
14 3 (0.66%) Windows 2000 Server
15 2 (0.44%) Windows 2000
16 1 (0.22%) Windows Mobile
Processes & Methodologies
1 199 (43.45%) ITIL
2 99 (21.62%) Project Management
3 68 (14.85%) Service Management
4 45 (9.83%) Change Management
5 41 (8.95%) Problem Management
6 38 (8.30%) Stakeholder Management
7 33 (7.21%) PRINCE2
8 30 (6.55%) Incident Management
9 27 (5.90%) Continuous Improvement
10 26 (5.68%) Project Planning
11 25 (5.46%) Change Control
12 24 (5.24%) ERP
13 23 (5.02%) Release Management
14 21 (4.59%) Software Engineering
15 20 (4.37%) CRM
15 20 (4.37%) Business Development
16 18 (3.93%) Quality Management
16 18 (3.93%) Risk Management
16 18 (3.93%) Supplier Management
17 17 (3.71%) Scrum
Programming Languages
1 42 (9.17%) SQL
2 33 (7.21%) C
3 17 (3.71%) JavaScript
4 14 (3.06%) C#
4 14 (3.06%) Java
5 13 (2.84%) VB
6 10 (2.18%) C++
7 9 (1.97%) Objective-C
8 8 (1.75%) VB6
8 8 (1.75%) Ruby
8 8 (1.75%) PowerShell
8 8 (1.75%) PHP
9 7 (1.53%) T-SQL
10 4 (0.87%) Perl
10 4 (0.87%) Bash Shell
11 2 (0.44%) JCL
11 2 (0.44%) VBA
12 1 (0.22%) REXX
12 1 (0.22%) Tcl
12 1 (0.22%) VBScript
Qualifications
1 61 (13.32%) Degree
2 56 (12.23%) ITIL Certification
3 37 (8.08%) Security Cleared
4 24 (5.24%) SC Cleared
5 21 (4.59%) Cisco Certification
6 15 (3.28%) CCNA
7 13 (2.84%) Microsoft Certification
8 12 (2.62%) Citrix Certification
9 10 (2.18%) PMI Certification
10 9 (1.97%) MCSE
10 9 (1.97%) MCITP
11 8 (1.75%) CCDP
12 7 (1.53%) MCP
13 6 (1.31%) CISSP
14 4 (0.87%) MCTS
14 4 (0.87%) ITIL Foundation Certificate
15 3 (0.66%) NVQ Level 3
15 3 (0.66%) VMware Certified Professional (VCP)
15 3 (0.66%) CCA
15 3 (0.66%) CCNP
Quality Assurance & Compliance
1 84 (18.34%) SLA
2 27 (5.90%) QA
3 12 (2.62%) ISO/IEC 27001
4 2 (0.44%) PCI DSS
5 1 (0.22%) ISO 9001
System Software
1 28 (6.11%) Active Directory
2 14 (3.06%) VMware Infrastructure
3 11 (2.40%) MetaFrame
4 9 (1.97%) XenApp
5 8 (1.75%) Hyper-V
5 8 (1.75%) Citrix Presentation Server
6 4 (0.87%) Squid
6 4 (0.87%) Postfix
6 4 (0.87%) vSphere
6 4 (0.87%) Varnish
7 3 (0.66%) Oracle RAC
8 2 (0.44%) Oracle RMAN
8 2 (0.44%) ISA Server
9 1 (0.22%) VMware ESX
9 1 (0.22%) Terminal Services
Systems Management
1 18 (3.93%) SCCM
2 12 (2.62%) SCOM
3 9 (1.97%) SolarWinds Orion
4 4 (0.87%) Puppet
4 4 (0.87%) Opscode Chef
4 4 (0.87%) Nagios
5 3 (0.66%) Backup Exec
5 3 (0.66%) Data Guard
6 2 (0.44%) NetBackup
6 2 (0.44%) OpenView
6 2 (0.44%) CiscoWorks
7 1 (0.22%) Legato
7 1 (0.22%) MAILsweeper
7 1 (0.22%) CA Endevor
7 1 (0.22%) EMC NetWorker
7 1 (0.22%) SCVMM
7 1 (0.22%) Windows Intune
7 1 (0.22%) SCOrch
7 1 (0.22%) SCSM
Vendors
1 121 (26.42%) Microsoft
2 44 (9.61%) Oracle
3 38 (8.30%) Citrix
4 26 (5.68%) Cisco
5 21 (4.59%) VMware
6 15 (3.28%) EMC
6 15 (3.28%) SolarWinds
7 12 (2.62%) SAP
8 11 (2.40%) Hitachi
9 10 (2.18%) HP
9 10 (2.18%) Fujitsu
10 9 (1.97%) AppSense
10 9 (1.97%) CheckPoint
11 8 (1.75%) NetApp
11 8 (1.75%) Red Hat
11 8 (1.75%) NEC
12 5 (1.09%) Symantec
12 5 (1.09%) Teradata
12 5 (1.09%) IBM
13 4 (0.87%) Apple
Macclesfield, Cheshire
Adria Solutions Ltd
Salary: £22000 - £25000 per annum + Benefits
Posted: 2 days ago
Manchester, Lancashire
Microsoft
Posted: 2 days ago
Wirral, Merseyside
Steria
Salary: From £45,000 to £49,000 per annum
Posted: 2 days ago
Manchester, Lancashire
Microsoft
Posted: 2 days ago
Barrow-In-Furness, Cumbria
ReThink Recruitment
Salary: £1 per annum + Negotiable
Posted: 3 days ago
North West
Rullion IT Plus
Salary: £40000 - £50000 per annum + Package
Posted: 3 days ago
Leyland, Lancashire
Progress Housing Group
Salary: From £23,348 to £28,646 per annum
Posted: 3 days ago
North West
ReThink Recruitment
Salary: £75000 - £85000.00 per annum
Posted: 5 days ago
Chester, Cheshire
Robert Walters
Salary: £50000 - £55000 per annum + bonus + pension
Posted: 5 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive Salary + Benefits + Bonus
Posted: 8 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive Salary + Benefits + Bonus
Posted: 8 days ago
Lancashire
Lancashire County Council
Salary: From £34,894 to £42,931 per annum
Posted: 11 days ago
Lancashire
Reed Technology - UK Posting Account
Salary: £40000 - £45500 per annum
Posted: 14 days ago
Manchester
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum + Benefits
Posted: 15 days ago
Barrow-In-Furness
Capita - ITIN
Salary: £00 - £1 per annum + Competitive
Posted: 17 days ago
Barrow-In-Furness
Capita - ITIN
Salary: £00.00 - £1 per annum + Competitive
Posted: 17 days ago
Barrow-In-Furness
Capita - ITIN
Salary: £0.00 - £1 per annum + Competitive
Posted: 17 days ago
Cheshire
Hays IT - Uk Posting account
Salary: £50000.00 - £80000.00 per annum + Excellent package
Posted: 22 days ago