The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 56 61 112
Rank change year-on-year
+5 +51
Permanent jobs citing Service Delivery 299 289 144
As % of all permanent IT jobs located in the North West 4.46% 3.87% 2.09%
As % of the Processes & Methodologies category 5.19% 4.63% 2.62%
Number of salaries quoted 241 204 123
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £62,500 £75,000 £100,000
UK excluding London average salary £45,000 £44,250 £45,000
% change year-on-year
+1.69% -1.66%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5762 6239 5491
As % of all permanent IT jobs located in the North West 85.95% 83.59% 79.87%
Number of salaries quoted 4790 4994 4671
Average salary £41,500 £40,000 £38,500
Average salary % change year-on-year
+3.75% +3.89%
90% offered a salary of more than £28,300 £27,500 £27,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 3 September 2015.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +12 189 £42,735 +6.83% 19
Cheshire -21 49 £42,500 -19.04% 9
Merseyside +38 38 £52,500 +8.80% 1
Lancashire +12 10 £35,000 -24.52%
Cumbria -15 7 £45,000 -5.26% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 3 September 2015, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 213 (41.04%) ITIL
2 151 (29.09%) Finance
3 118 (22.74%) Project Management
4 117 (22.54%) Service Management
5 112 (21.58%) SLA
6 91 (17.53%) Microsoft
7 76 (14.64%) Windows
7 76 (14.64%) Agile Software Development
8 70 (13.49%) Stakeholder Management
8 70 (13.49%) Continuous Improvement
9 65 (12.52%) SQL
10 62 (11.95%) PRINCE2
11 61 (11.75%) Change Management
12 56 (10.79%) Oracle
13 55 (10.60%) Retail
14 49 (9.44%) Analytical Skills
15 48 (9.25%) Degree
16 47 (9.06%) MS Excel
17 45 (8.67%) .NET
18 43 (8.29%) SQL Server
18 43 (8.29%) Programme Management
18 43 (8.29%) Telecoms
19 42 (8.09%) Incident Management
20 41 (7.90%) Cisco
21 36 (6.94%) Scrum
22 35 (6.74%) Supplier Management
23 34 (6.55%) QA
23 34 (6.55%) C#
24 33 (6.36%) ASP.NET
24 33 (6.36%) Web Services

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 3 September 2015, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 19 (3.66%) SharePoint
2 16 (3.08%) MS Exchange
3 12 (2.31%) Exchange Server 2010
4 8 (1.54%) Oracle 9iAS
4 8 (1.54%) Oracle Application Server
4 8 (1.54%) Lync
5 6 (1.16%) Exchange Server 2013
6 5 (0.96%) Exchange Server 2007
6 5 (0.96%) Exchange Server 2003
7 4 (0.77%) IIS
7 4 (0.77%) SharePoint 2013
8 3 (0.58%) SharePoint Server
8 3 (0.58%) WebSphere
9 2 (0.39%) MS Project Server
9 2 (0.39%) Office Communications Server
10 1 (0.19%) WebSphere Portal
10 1 (0.19%) WebSphere Application Server
10 1 (0.19%) JBoss
10 1 (0.19%) Apache
10 1 (0.19%) Tomcat
Applications
1 47 (9.06%) MS Excel
2 24 (4.62%) MS Office
3 15 (2.89%) MS PowerPoint
4 6 (1.16%) MS Visio
5 4 (0.77%) MS Project
6 3 (0.58%) ProjectWise
7 2 (0.39%) AutoCAD
Business Applications
1 11 (2.12%) Oracle EBS
2 8 (1.54%) Oracle Applications
3 6 (1.16%) Dynamics CRM
4 5 (0.96%) Remedy ITSM
4 5 (0.96%) SAP GRC
4 5 (0.96%) Primavera
4 5 (0.96%) Oracle Receivables
4 5 (0.96%) assyst
5 4 (0.77%) Oracle General Ledger
6 3 (0.58%) Dynamics AX
6 3 (0.58%) Oracle EBS R12
6 3 (0.58%) SAP Oil and Gas
6 3 (0.58%) Oracle ERP
6 3 (0.58%) Oracle Financials
6 3 (0.58%) Oracle 11i
6 3 (0.58%) SAP HR
6 3 (0.58%) Oracle Payables
7 2 (0.39%) Teamcenter
7 2 (0.39%) SAP BPC
8 1 (0.19%) Sage 50
Cloud Services
1 11 (2.12%) Microsoft Azure
2 7 (1.35%) Office 365
3 6 (1.16%) SaaS
3 6 (1.16%) PaaS
3 6 (1.16%) Amazon S3
4 2 (0.39%) Google Analytics
4 2 (0.39%) Amazon AWS
4 2 (0.39%) GitHub
5 1 (0.19%) Cloud Computing
5 1 (0.19%) Taleo
Communications & Networking
1 32 (6.17%) Internet
2 29 (5.59%) TCP/IP
3 28 (5.39%) Wireless
3 28 (5.39%) Firewall
4 27 (5.20%) WAN
4 27 (5.20%) LAN
5 26 (5.01%) VoIP
6 21 (4.05%) DNS
7 17 (3.28%) MPLS
7 17 (3.28%) VPN
8 16 (3.08%) DHCP
9 14 (2.70%) SAN
10 12 (2.31%) SSL
11 11 (2.12%) Ethernet
12 8 (1.54%) ADSL
12 8 (1.54%) F5 BIG-IP LTM
13 7 (1.35%) DMVPN
13 7 (1.35%) Cisco Nexus
13 7 (1.35%) NX-OS
13 7 (1.35%) Cisco ASA
Database & Business Intelligence
1 43 (8.29%) SQL Server
2 25 (4.82%) Oracle Database
3 15 (2.89%) SQL Server 2008
4 12 (2.31%) SQL Server 2012
5 11 (2.12%) Oracle Database 10g
5 11 (2.12%) SQL Server 2005
5 11 (2.12%) Oracle Database 11g
6 10 (1.93%) Oracle9i Database
6 10 (1.93%) Data Warehouse
7 9 (1.73%) SQL Server Integration Services
8 8 (1.54%) Relational Database
9 7 (1.35%) SQL Server Reporting Services
10 6 (1.16%) SAP BW
10 6 (1.16%) Oracle Reports
11 5 (0.96%) SAP HANA
11 5 (0.96%) Oracle BI EE
12 4 (0.77%) MySQL
13 3 (0.58%) BusinessObjects
13 3 (0.58%) QlikView
13 3 (0.58%) SQL Server Analysis Services
Development Applications
1 15 (2.89%) MSTest
2 14 (2.70%) NUnit
3 7 (1.35%) Visual Studio
4 5 (0.96%) Cucumber
4 5 (0.96%) Jenkins
5 4 (0.77%) Calabash
5 4 (0.77%) Selenium
5 4 (0.77%) TeamCity
6 3 (0.58%) WebDriver
6 3 (0.58%) SpecFlow
7 2 (0.39%) Gradle
7 2 (0.39%) SQL Server Management Studio (SSMS)
7 2 (0.39%) Maven
7 2 (0.39%) JIRA
7 2 (0.39%) Ant
7 2 (0.39%) MSI
8 1 (0.19%) Eclipse
8 1 (0.19%) Toad
8 1 (0.19%) Team Foundation Server
General
1 151 (29.09%) Finance
2 55 (10.60%) Retail
3 43 (8.29%) Telecoms
4 32 (6.17%) Banking
5 30 (5.78%) Manufacturing
6 17 (3.28%) Marketing
7 16 (3.08%) Law
8 14 (2.70%) Legal
9 11 (2.12%) Back Office
10 9 (1.73%) Investment Banking
10 9 (1.73%) Publishing
11 4 (0.77%) Billing
11 4 (0.77%) Financial Institution
11 4 (0.77%) Advertising
12 3 (0.58%) Pharmaceutical
13 2 (0.39%) Front Office
13 2 (0.39%) Local Government
13 2 (0.39%) German Language
14 1 (0.19%) Retail Banking
Job Titles
1 128 (24.66%) Service Manager
2 70 (13.49%) Delivery Manager
3 68 (13.10%) Services Delivery Manager
3 68 (13.10%) Analyst
4 37 (7.13%) IT Services Manager
5 24 (4.62%) Applications Manager
6 23 (4.43%) Programme Manager
7 22 (4.24%) Service Analyst
8 21 (4.05%) Team Leader
9 20 (3.85%) Consultant
10 17 (3.28%) Architect
10 17 (3.28%) Developer
11 15 (2.89%) Project Manager
11 15 (2.89%) Infrastructure Manager
11 15 (2.89%) IT Services Delivery Manager
12 14 (2.70%) .NET Software Engineer
12 14 (2.70%) C# Software Engineer
12 14 (2.70%) Software Engineer
12 14 (2.70%) Network Engineer
13 13 (2.50%) Administrator
Libraries, Frameworks & Software Standards
1 45 (8.67%) .NET
2 33 (6.36%) ASP.NET
2 33 (6.36%) Web Services
3 22 (4.24%) HTML
3 22 (4.24%) CSS
4 19 (3.66%) XML
5 18 (3.47%) RESTful
6 17 (3.28%) jQuery
6 17 (3.28%) SOAP
7 15 (2.89%) XSLT
7 15 (2.89%) WCF
8 14 (2.70%) WPF
8 14 (2.70%) WF
8 14 (2.70%) Silverlight
8 14 (2.70%) LINQ
9 8 (1.54%) ASP.NET MVC
9 8 (1.54%) SignalR
9 8 (1.54%) ASP.NET Web API
10 7 (1.35%) 802.1X
11 6 (1.16%) AngularJS
Miscellaneous
1 49 (9.44%) Analytical Skills
2 28 (5.39%) Data Centre
3 27 (5.20%) Life Science
4 22 (4.24%) Management Information System
5 18 (3.47%) NHS
6 15 (2.89%) Statistics
7 12 (2.31%) Freedom of Information
7 12 (2.31%) Mobile App
8 11 (2.12%) Enterprise Software
9 5 (0.96%) FMCG
9 5 (0.96%) Mathematics
9 5 (0.96%) Client/Server
9 5 (0.96%) Replication
10 4 (0.77%) Computer Science
11 3 (0.58%) GIS
11 3 (0.58%) Clustering
11 3 (0.58%) E-Learning
11 3 (0.58%) Cryptography
11 3 (0.58%) Enterprise Storage
11 3 (0.58%) User Experience
Operating Systems
1 76 (14.64%) Windows
2 20 (3.85%) UNIX
2 20 (3.85%) Windows 7
3 18 (3.47%) Windows Server 2008
4 13 (2.50%) Windows Server 2012
4 13 (2.50%) Linux
5 9 (1.73%) Windows Server 2003
6 6 (1.16%) Windows XP
6 6 (1.16%) Windows 8
7 3 (0.58%) NetWare
7 3 (0.58%) AIX
7 3 (0.58%) Solaris
8 2 (0.39%) Windows Vista
9 1 (0.19%) Windows Mobile
9 1 (0.19%) Mac OS X
Processes & Methodologies
1 213 (41.04%) ITIL
2 118 (22.74%) Project Management
3 117 (22.54%) Service Management
4 76 (14.64%) Agile Software Development
5 70 (13.49%) Stakeholder Management
5 70 (13.49%) Continuous Improvement
6 62 (11.95%) PRINCE2
7 61 (11.75%) Change Management
8 43 (8.29%) Programme Management
9 42 (8.09%) Incident Management
10 36 (6.94%) Scrum
11 35 (6.74%) Supplier Management
12 31 (5.97%) Mentoring
13 28 (5.39%) Problem Management
14 26 (5.01%) SDLC
15 25 (4.82%) Root Cause Analysis
16 23 (4.43%) Enterprise Architecture
16 23 (4.43%) CRM
17 22 (4.24%) Release Management
18 21 (4.05%) Data Protection
Programming Languages
1 65 (12.52%) SQL
2 34 (6.55%) C#
3 30 (5.78%) T-SQL
4 26 (5.01%) JavaScript
5 21 (4.05%) PL/SQL
6 20 (3.85%) Java
7 14 (2.70%) C++
8 5 (0.96%) PowerShell
8 5 (0.96%) VB
9 3 (0.58%) Prolog
10 2 (0.39%) VB.NET
10 2 (0.39%) FoxPro (VFP)
10 2 (0.39%) C
10 2 (0.39%) VBScript
11 1 (0.19%) PHP
11 1 (0.19%) Ruby
Qualifications
1 48 (9.25%) Degree
2 30 (5.78%) ITIL Certification
3 27 (5.20%) Security Cleared
4 25 (4.82%) Cisco Certification
5 22 (4.24%) SC Cleared
6 16 (3.08%) Microsoft Certification
7 14 (2.70%) MCP
8 12 (2.31%) CCNP
8 12 (2.31%) CCNA
9 10 (1.93%) MCSE
9 10 (1.93%) PRINCE2 Certification
10 9 (1.73%) PRINCE2 Practitioner
11 8 (1.54%) PMP
11 8 (1.54%) PMI Certification
12 7 (1.35%) ISTQB
13 6 (1.16%) ISEB
14 5 (0.96%) CCSP
14 5 (0.96%) MCITP
14 5 (0.96%) ITIL Foundation Certificate
14 5 (0.96%) CISM
Quality Assurance & Compliance
1 112 (21.58%) SLA
2 34 (6.55%) QA
3 16 (3.08%) ISO/IEC 27001
4 12 (2.31%) PCI DSS
5 9 (1.73%) ISO 9001
6 5 (0.96%) COBIT
7 4 (0.77%) Sarbanes-Oxley
8 2 (0.39%) ISO 14001
9 1 (0.19%) ISO/IEC 20000
System Software
1 27 (5.20%) Active Directory
2 12 (2.31%) VMware Infrastructure
3 11 (2.12%) ISA Server
4 6 (1.16%) VMware ESX
5 4 (0.77%) EMC RecoverPoint
5 4 (0.77%) VMware Server
6 3 (0.58%) Forefront TMG
6 3 (0.58%) Hyper-V
6 3 (0.58%) Terminal Services
7 2 (0.39%) XenApp
7 2 (0.39%) ProxySG
7 2 (0.39%) VMware ESXi
8 1 (0.19%) Oracle RAC
Systems Management
1 6 (1.16%) SCCM
2 4 (0.77%) NetBackup
2 4 (0.77%) Backup Exec
3 3 (0.58%) Oracle RMAN
3 3 (0.58%) MOM
3 3 (0.58%) SCOM
3 3 (0.58%) Data Guard
4 2 (0.39%) Puppet
4 2 (0.39%) Symantec Endpoint Protection
4 2 (0.39%) Foglight
4 2 (0.39%) OpenView
4 2 (0.39%) CiscoWorks
5 1 (0.19%) Systems Management Server (SMS)
5 1 (0.19%) WSUS
5 1 (0.19%) EMC NetWorker
5 1 (0.19%) Salt
5 1 (0.19%) Rundeck
5 1 (0.19%) Symantec Enterprise Vault
5 1 (0.19%) Opscode Chef
Vendors
1 91 (17.53%) Microsoft
2 56 (10.79%) Oracle
3 41 (7.90%) Cisco
4 32 (6.17%) VMware
5 16 (3.08%) Citrix
6 14 (2.70%) SAP
7 13 (2.50%) HP
8 12 (2.31%) Juniper
9 11 (2.12%) Hyperion
10 10 (1.93%) CheckPoint
10 10 (1.93%) Blue Coat
10 10 (1.93%) F5
11 9 (1.73%) ServiceNow
11 9 (1.73%) EMC
12 8 (1.54%) Dell
12 8 (1.54%) Websense
13 6 (1.16%) NetApp
13 6 (1.16%) Nokia
13 6 (1.16%) RightFax
13 6 (1.16%) McAfee
Manchester, Lancashire
Manchester Metropolitan University
Salary: From £33,242 to £38,511 per annum
Posted: 7 hours ago
Greater Manchester
Net Recruit.co.uk Ltd
Salary: Up tp £33,000 DOE
Posted: 10 hours ago
Manchester and Crewe
Manchester Metropolitan University
Salary: £33,242 - £38,511
Posted: 10 hours ago
Cumbria
Capita - ITMS
Salary: £20000 - £30000 per annum + attractive benefits
Posted: 15 hours ago
Salford, Lancashire
FT Select
Salary: From £25,000 to £28,000 per annum plus benefits
Posted: Yesterday
Manchester, Lancashire
Next Move IT
Salary: £550 - £650 per day
Posted: Yesterday
Macclesfield, Cheshire
Net Talent
Posted: 2 days ago
Manchester, Lancashire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + 10% bonus, training, progression
Posted: 2 days ago
Manchester, Lancashire
The Bridge Ltd
Salary: Up to £55,000 per annum plus benefits
Posted: 2 days ago
Stockport, Cheshire
Applause IT Innovation
Salary: £28000 - £35000 per annum + benefits
Posted: 2 days ago
Stockport, Cheshire
Applause IT Innovation
Salary: £28000 - £35000 per annum + benefits
Posted: 3 days ago
Cheshire
Connected IT
Salary: £35000 - £45000 per annum + Benefits
Posted: 6 days ago
Manchester, Lancashire
Lloyds Banking Group
Posted: 7 days ago
Manchester, Lancashire
Lloyds Banking Group
Salary: £35000 - £48000 per week + Bonus
Posted: 9 days ago
Greater Manchester
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Bonus
Posted: 9 days ago
Warrington, Cheshire
SCC
Posted: 10 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: Up tp £33,000 DOE
Posted: 10 days ago
Wirral, Merseyside
Sopra Steria Recruitment
Salary: Up to £80,700 per annum Car Allowance £8,400, Bonus, Pension, Healthca
Posted: 13 days ago
Stockport. Cheshire
Net Recruit.co.uk Ltd
Salary: Up tp £33,000 DOE
Posted: 14 days ago
Nantwich
Energize Recruitment Solutions Ltd
Salary: £40000 - £50000 per annum
Posted: 14 days ago