The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 60 112 66
Rank change year-on-year
+52 -46
Permanent jobs citing Service Delivery 294 147 285
As % of all permanent IT jobs located in the North West 4.01% 2.19% 3.94%
As % of the Processes & Methodologies category 4.76% 2.76% 4.97%
Number of salaries quoted 230 114 212
Average salary £47,500 £49,000 £44,000
Average salary % change year-on-year
-3.06% +11.36%
90% offered a salary of more than £28,785 £30,000 £25,000
10% offered a salary of more than £75,000 £100,000 £65,000
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
6178 5330 5730
As % of all permanent IT jobs located in the North West 84.35% 79.56% 79.19%
Number of salaries quoted 5091 4475 4898
Average salary £40,000 £38,500 £37,500
Average salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £27,500 £27,000 £27,000
10% offered a salary of more than £60,000 £55,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 1 October 2014.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +27 167 £45,000 -6.73% 14
Cheshire +48 94 £52,500 -1.86% 14
Merseyside +5 14 £48,250 +13.52% 1
Cumbria +11 10 £47,500 - 2
Lancashire -13 3 £42,500 -39.28% 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 1 October 2014, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 239 (45.44%) ITIL
2 221 (42.02%) Finance
3 123 (23.38%) Microsoft
4 106 (20.15%) Project Management
5 93 (17.68%) Service Management
6 88 (16.73%) SLA
7 83 (15.78%) Stakeholder Management
8 72 (13.69%) Windows
9 70 (13.31%) Degree
10 68 (12.93%) MS Excel
11 59 (11.22%) Oracle
11 59 (11.22%) Change Management
12 55 (10.46%) Supplier Management
13 50 (9.51%) Problem Management
14 49 (9.32%) Office 365
15 48 (9.13%) SQL
16 44 (8.37%) Analytical Skills
17 39 (7.41%) PRINCE2
17 39 (7.41%) MS Office
17 39 (7.41%) Risk Management
18 38 (7.22%) Linux
19 37 (7.03%) SharePoint
20 36 (6.84%) Citrix
20 36 (6.84%) Security Cleared
21 35 (6.65%) Agile Software Development
21 35 (6.65%) ITIL Certification
22 34 (6.46%) Quality Management
22 34 (6.46%) Incident Management
23 32 (6.08%) Capacity Management
24 31 (5.89%) Oracle Database

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 1 October 2014, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 37 (7.03%) SharePoint
2 13 (2.47%) MS Exchange
3 9 (1.71%) Lync
4 8 (1.52%) Exchange Server 2010
5 6 (1.14%) Apache
5 6 (1.14%) CICS
5 6 (1.14%) LiveLink
6 3 (0.57%) Tomcat
6 3 (0.57%) IIS
6 3 (0.57%) Exchange Server 2007
7 2 (0.38%) Exchange Server 2013
7 2 (0.38%) Elasticsearch
7 2 (0.38%) Exchange Server 2003
7 2 (0.38%) WebLogic
8 1 (0.19%) CMS
8 1 (0.19%) Blackberry Enterprise Server
8 1 (0.19%) SAS
8 1 (0.19%) Office Communications Server
8 1 (0.19%) SharePoint 2010
8 1 (0.19%) Oracle Service Bus
Applications
1 68 (12.93%) MS Excel
2 39 (7.41%) MS Office
3 11 (2.09%) MS Project
4 2 (0.38%) Spreadsheet
4 2 (0.38%) MS PowerPoint
5 1 (0.19%) Adobe Illustrator
5 1 (0.19%) MS Visio
5 1 (0.19%) Photoshop
5 1 (0.19%) InfoPath
Business Applications
1 12 (2.28%) Dynamics CRM
2 10 (1.90%) Google Analytics
3 5 (0.95%) Dynamics AX
4 4 (0.76%) SAP Business One
5 2 (0.38%) Dynamics NAV
5 2 (0.38%) Dynamics GP
6 1 (0.19%) Oracle Applications
6 1 (0.19%) Oracle EBS
6 1 (0.19%) Oracle 11i
Cloud Services
1 49 (9.32%) Office 365
2 31 (5.89%) Microsoft Azure
3 4 (0.76%) SaaS
4 1 (0.19%) IaaS
4 1 (0.19%) PaaS
Communications & Networking
1 21 (3.99%) WAN
2 20 (3.80%) SAN
3 18 (3.42%) LAN
4 14 (2.66%) DNS
5 12 (2.28%) VPN
6 9 (1.71%) Firewall
7 8 (1.52%) TCP/IP
8 7 (1.33%) VoIP
9 6 (1.14%) Internet
10 5 (0.95%) DECT
10 5 (0.95%) PSTN
11 4 (0.76%) VLAN
11 4 (0.76%) DHCP
11 4 (0.76%) LDAP
12 2 (0.38%) Unified Communications
12 2 (0.38%) NAS
12 2 (0.38%) F5 BIG-IP GTM
12 2 (0.38%) IP Telephony
12 2 (0.38%) Intrusion Detection
12 2 (0.38%) Cisco ASA
Database & Business Intelligence
1 31 (5.89%) Oracle Database
2 29 (5.51%) SQL Server
3 23 (4.37%) Oracle Database 11g
3 23 (4.37%) Data Warehouse
4 22 (4.18%) Oracle Database 12c
4 22 (4.18%) Oracle9i Database
4 22 (4.18%) Oracle Database 10g
5 7 (1.33%) Oracle Reports
5 7 (1.33%) DB2
6 5 (0.95%) Easytrieve
6 5 (0.95%) SQL Server Integration Services
7 4 (0.76%) Relational Database
7 4 (0.76%) DTS
8 3 (0.57%) MySQL
8 3 (0.57%) Star Schema
8 3 (0.57%) SAP Data Services
9 2 (0.38%) SQL Server 2008
9 2 (0.38%) SQL Server 2005
10 1 (0.19%) MS Access
10 1 (0.19%) Crystal Reports
Development Applications
1 6 (1.14%) WebDriver
1 6 (1.14%) Selenium
2 3 (0.57%) Subversion
3 1 (0.19%) Visual Studio
3 1 (0.19%) Dreamweaver
3 1 (0.19%) Team Foundation Server
General
1 221 (42.02%) Finance
2 31 (5.89%) Banking
2 31 (5.89%) Telecoms
3 24 (4.56%) Retail
4 23 (4.37%) Marketing
5 22 (4.18%) Financial Institution
6 18 (3.42%) Legal
7 10 (1.90%) Billing
8 7 (1.33%) Publishing
9 5 (0.95%) Manufacturing
9 5 (0.95%) Greek Language
9 5 (0.95%) Polish Language
10 4 (0.76%) Advertising
10 4 (0.76%) Aerospace
11 2 (0.38%) Local Government
11 2 (0.38%) Back Office
11 2 (0.38%) Automotive
12 1 (0.19%) Corporate Banking
Job Titles
1 115 (21.86%) Service Manager
2 80 (15.21%) Analyst
3 58 (11.03%) Delivery Manager
4 51 (9.70%) Services Delivery Manager
5 27 (5.13%) Applications Support
6 25 (4.75%) DBA
7 24 (4.56%) Service Analyst
7 24 (4.56%) IT Services Manager
7 24 (4.56%) Oracle DBA
8 23 (4.37%) Support Analyst
9 22 (4.18%) Account Manager
10 21 (3.99%) Technical Manager
10 21 (3.99%) Developer
10 21 (3.99%) Project Manager
11 19 (3.61%) Consultant
11 19 (3.61%) Applications Support Analyst
12 18 (3.42%) Head of IT
12 18 (3.42%) Senior Manager
13 15 (2.85%) Architect
13 15 (2.85%) Technical Account Manager
Libraries, Frameworks & Software Standards
1 21 (3.99%) .NET
2 7 (1.33%) COM
3 6 (1.14%) CSS
3 6 (1.14%) XML
3 6 (1.14%) HTML
4 4 (0.76%) Memcached
4 4 (0.76%) ASP.NET
5 3 (0.57%) LAMP
5 3 (0.57%) Web Services
5 3 (0.57%) Symfony
5 3 (0.57%) CodeIgniter
5 3 (0.57%) Ajax
5 3 (0.57%) PhoneGap
5 3 (0.57%) Yii
6 2 (0.38%) RESTful
6 2 (0.38%) AngularJS
6 2 (0.38%) XSLT
6 2 (0.38%) J2EE
6 2 (0.38%) Middleware
7 1 (0.19%) XHTML
Miscellaneous
1 44 (8.37%) Analytical Skills
2 31 (5.89%) User Experience
3 24 (4.56%) Management Information System
4 23 (4.37%) Enterprise Software
5 18 (3.42%) PMI
6 10 (1.90%) Statistics
6 10 (1.90%) Computer Science
7 8 (1.52%) Mathematics
8 7 (1.33%) Mainframe
8 7 (1.33%) Blackberry
9 6 (1.14%) VSAM
10 5 (0.95%) CLARiiON
10 5 (0.95%) Thin Client
10 5 (0.95%) Fat Client
11 4 (0.76%) Mobile App
11 4 (0.76%) RMADS
12 3 (0.57%) NHS
12 3 (0.57%) PKI
12 3 (0.57%) FMCG
12 3 (0.57%) Cryptography
Operating Systems
1 72 (13.69%) Windows
2 38 (7.22%) Linux
3 27 (5.13%) UNIX
4 26 (4.94%) Windows Server 2008
5 23 (4.37%) Windows 7
6 17 (3.23%) Windows Server 2003
6 17 (3.23%) Windows Server 2012
7 15 (2.85%) Windows Phone 8
7 15 (2.85%) Windows Phone
8 9 (1.71%) Solaris
9 8 (1.52%) Red Hat Enterprise Linux
10 6 (1.14%) Apple iOS
10 6 (1.14%) Android
11 5 (0.95%) Windows 8
12 4 (0.76%) Windows XP
13 3 (0.57%) Windows 2000 Server
14 2 (0.38%) Windows 2000
14 2 (0.38%) AIX
15 1 (0.19%) Windows Vista
Processes & Methodologies
1 239 (45.44%) ITIL
2 106 (20.15%) Project Management
3 93 (17.68%) Service Management
4 83 (15.78%) Stakeholder Management
5 59 (11.22%) Change Management
6 55 (10.46%) Supplier Management
7 50 (9.51%) Problem Management
8 39 (7.41%) PRINCE2
8 39 (7.41%) Risk Management
9 35 (6.65%) Agile Software Development
10 34 (6.46%) Quality Management
10 34 (6.46%) Incident Management
11 32 (6.08%) Capacity Management
12 30 (5.70%) Risk Analysis
12 30 (5.70%) Mentoring
13 28 (5.32%) Release Management
14 27 (5.13%) Performance Tuning
14 27 (5.13%) Change Control
15 22 (4.18%) Continuous Improvement
15 22 (4.18%) Database Tuning
Programming Languages
1 48 (9.13%) SQL
2 26 (4.94%) C
3 12 (2.28%) C#
4 10 (1.90%) VB
5 9 (1.71%) PHP
6 8 (1.52%) Java
7 7 (1.33%) JavaScript
7 7 (1.33%) Perl
7 7 (1.33%) PowerShell
7 7 (1.33%) Bash Shell
8 6 (1.14%) VB6
8 6 (1.14%) COBOL
8 6 (1.14%) JCL
9 4 (0.76%) T-SQL
10 3 (0.57%) PHP5
11 2 (0.38%) PL/SQL
11 2 (0.38%) PowerHouse
12 1 (0.19%) Objective-C
12 1 (0.19%) VBScript
12 1 (0.19%) Tcl
Qualifications
1 70 (13.31%) Degree
2 36 (6.84%) Security Cleared
3 35 (6.65%) ITIL Certification
4 28 (5.32%) PMI Certification
4 28 (5.32%) SC Cleared
5 10 (1.90%) PMP
5 10 (1.90%) Cisco Certification
5 10 (1.90%) Microsoft Certification
6 9 (1.71%) Citrix Certification
7 8 (1.52%) MCSE
8 6 (1.14%) MCITP
8 6 (1.14%) MCP
8 6 (1.14%) CCNA
9 5 (0.95%) CISSP
9 5 (0.95%) PRINCE2 Certification
9 5 (0.95%) CCDP
9 5 (0.95%) MCTS
10 4 (0.76%) ITIL Foundation Certificate
10 4 (0.76%) VMware Certified Professional (VCP)
10 4 (0.76%) CCA
Quality Assurance & Compliance
1 88 (16.73%) SLA
2 14 (2.66%) QA
3 7 (1.33%) ISO/IEC 27001
4 1 (0.19%) Sarbanes-Oxley
4 1 (0.19%) COBIT
System Software
1 31 (5.89%) Active Directory
2 29 (5.51%) Oracle RMAN
3 17 (3.23%) VMware Infrastructure
4 11 (2.09%) MetaFrame
5 8 (1.52%) Hyper-V
5 8 (1.52%) XenApp
5 8 (1.52%) Citrix Presentation Server
6 4 (0.76%) Varnish
6 4 (0.76%) Postfix
6 4 (0.76%) Squid
7 3 (0.57%) VMware ESX
7 3 (0.57%) vSphere
8 2 (0.38%) VMware ESXi
8 2 (0.38%) Oracle RAC
9 1 (0.19%) Microsoft App-V
Systems Management
1 28 (5.32%) Foglight
2 25 (4.75%) Data Guard
3 14 (2.66%) SCCM
4 9 (1.71%) SCOM
4 9 (1.71%) SolarWinds Orion
5 4 (0.76%) Puppet
5 4 (0.76%) Opscode Chef
5 4 (0.76%) Icinga
5 4 (0.76%) Nagios
5 4 (0.76%) Backup Exec
6 2 (0.38%) Norton AntiVirus
7 1 (0.19%) Legato
7 1 (0.19%) CiscoWorks
7 1 (0.19%) Oracle Enterprise Manager
7 1 (0.19%) OpenView
7 1 (0.19%) EMC NetWorker
Vendors
1 123 (23.38%) Microsoft
2 59 (11.22%) Oracle
3 36 (6.84%) Citrix
4 28 (5.32%) Imperva
5 24 (4.56%) VMware
6 17 (3.23%) Cisco
7 14 (2.66%) SolarWinds
7 14 (2.66%) EMC
8 12 (2.28%) SAP
9 10 (1.90%) Google
10 9 (1.71%) HP
11 8 (1.52%) Red Hat
11 8 (1.52%) NetApp
11 8 (1.52%) NEC
11 8 (1.52%) AppSense
12 7 (1.33%) IBM
13 6 (1.14%) Symantec
14 5 (0.95%) CheckPoint
14 5 (0.95%) Sage
14 5 (0.95%) Fujitsu
Manchester, Lancashire
TEKsystems
Salary: £50000 - £72000 per annum + Bonus + Pension + Car Allowance
Posted: 4 hours ago
Manchester
Hudson - London
Posted: 5 hours ago
Manchester, Lancashire
RSG
Salary: £20000 - £26000 per annum + commission, pension, healthcare
Posted: 5 hours ago
Manchester, Lancashire
Polar Recruitment
Salary: £65000 - £75000 per annum + Benefits + Bonuses (115K ote)
Posted: 6 hours ago
Warrington, Cheshire
Recruitment Genius
Posted: 17 hours ago
Chester, Cheshire
Coburg Banks IT
Salary: £60000 - £65000 per annum + Bonus + Pension
Posted: 23 hours ago
Burnley, Lancashire
NES Global Talent
Salary: £35000 to £45000 per annum
Posted: Yesterday
Wilmslow, Cheshire
Resource Management
Salary: £40000 - £50000 per annum + benefits
Posted: Yesterday
Knutsford, Cheshire
Oscar Associates (UK) Ltd
Salary: £35000 - £45000 per annum
Posted: Yesterday
Altrincham, Cheshire
CV Screen Ltd
Salary: Up to £38k plus benefits
Posted: Yesterday
Manchester, Lancashire
TEKsystems
Salary: £45000 - £65000 per annum + Package, Car, Pension etc
Posted: 2 days ago
North West England
Nigel Frank International Limited - Newcastle
Salary: £25000 - £27000 per annum + Benefits (HEALTHCARE)
Posted: 2 days ago
Warrington
Recruitment Genius
Salary: £24000 - £29000 per annum
Posted: 2 days ago
Chester, Cheshire
Rullion IT Plus
Salary: £50000 - £55000 per annum + BUPA + pension + bonus
Posted: 3 days ago
Bolton, Lancashire
Circle Recruitment
Salary: £40000 - £50000 per annum + Benefits
Posted: 5 days ago
Chester, Cheshire
TEKsystems
Posted: 5 days ago
Wilmslow, Cheshire
Greywood Associates Limited
Salary: £35000 - £45000 per annum + bens
Posted: 5 days ago
Cheshire
Vertical IT
Salary: £50000 - £70000 per annum + car, pension, bonus,
Posted: 6 days ago
Manchester, Lancashire
JD Williams Group Ltd
Salary: £Competitive
Posted: 6 days ago
Manchester
Bluefire Consulting
Salary: £18000 - £20000 per annum + Bonus + Excellent Benefits
Posted: 7 days ago