The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North West region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 82 99 81
Rank change year-on-year
+17 -18
Permanent jobs citing Service Delivery 223 193 202
As % of all permanent IT jobs located in the North West 3.10% 2.63% 2.83%
As % of the Processes & Methodologies category 3.82% 3.36% 3.78%
Number of salaries quoted 165 162 166
Average salary £40,000 £42,875 £40,000
Average salary % change year-on-year
-6.70% +7.18%
90% offered a salary of more than £28,500 £26,500 £27,500
10% offered a salary of more than £57,500 £82,250 £61,000
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5836 5741 5348
As % of all permanent IT jobs located in the North West 81.24% 78.22% 74.99%
Number of salaries quoted 4737 4720 4681
Average salary £40,000 £37,500 £37,000
Average salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 18 April 2014.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Manchester +32 141 £40,000 -14.89% 12
Cheshire -22 45 £40,000 - 9
Lancashire +20 16 £37,500 +7.14% 2
Merseyside -9 11 £40,000 +22.97% 3
Cumbria +6 5 £32,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 18 April 2014, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 217 (51.54%) ITIL
2 127 (30.17%) Finance
3 93 (22.09%) Microsoft
4 91 (21.62%) Service Management
5 85 (20.19%) Project Management
6 76 (18.05%) MS Excel
7 73 (17.34%) ITIL Certification
8 70 (16.63%) Windows
9 69 (16.39%) SLA
10 60 (14.25%) Degree
11 51 (12.11%) PRINCE2
12 44 (10.45%) .NET
13 40 (9.50%) Problem Management
14 38 (9.03%) SQL
15 37 (8.79%) Internet
16 36 (8.55%) Oracle
16 36 (8.55%) Retail
17 33 (7.84%) Incident Management
17 33 (7.84%) Change Management
18 32 (7.60%) Telecoms
18 32 (7.60%) SQL Server
19 31 (7.36%) Stakeholder Management
20 30 (7.13%) ERP
20 30 (7.13%) Cisco
21 29 (6.89%) WAN
21 29 (6.89%) QA
21 29 (6.89%) Security Cleared
21 29 (6.89%) Continuous Improvement
22 28 (6.65%) SharePoint
22 28 (6.65%) Java

Service Delivery
Top Related IT Skills in the North West by Category

For the 6 months to 18 April 2014, IT jobs across the North West region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 28 (6.65%) SharePoint
2 8 (1.90%) MS Exchange
2 8 (1.90%) LiveLink
3 6 (1.43%) IBM Notes
4 5 (1.19%) WebSphere
5 4 (0.95%) Exchange Server 2010
5 4 (0.95%) Exchange Server 2003
6 3 (0.71%) WebSphere Application Server
6 3 (0.71%) WebSphere Process Server
6 3 (0.71%) Lync
6 3 (0.71%) Exchange Server 2013
7 2 (0.48%) SharePoint 2013
7 2 (0.48%) Exchange Server 2007
7 2 (0.48%) Tomcat
7 2 (0.48%) Apache
7 2 (0.48%) Oracle Workflow
8 1 (0.24%) WebLogic
8 1 (0.24%) IIS
8 1 (0.24%) MQSeries
8 1 (0.24%) SAS
Applications
1 76 (18.05%) MS Excel
2 25 (5.94%) MS Office
3 19 (4.51%) MS Project
4 5 (1.19%) MS Visio
4 5 (1.19%) MS PowerPoint
5 2 (0.48%) Spreadsheet
Business Applications
1 5 (1.19%) Dynamics CRM
1 5 (1.19%) Dynamics AX
2 4 (0.95%) Agresso
3 3 (0.71%) Oracle EBS
3 3 (0.71%) Oracle EBS R12
4 2 (0.48%) Oracle HRMS
4 2 (0.48%) Oracle Applications
5 1 (0.24%) Oracle Payroll
5 1 (0.24%) Oracle ERP
5 1 (0.24%) Oracle Financials
5 1 (0.24%) Dynamics GP
5 1 (0.24%) SAP Business One
5 1 (0.24%) Dynamics NAV
Cloud Services
1 7 (1.66%) Office 365
2 6 (1.43%) SaaS
2 6 (1.43%) Microsoft Azure
3 2 (0.48%) IaaS
3 2 (0.48%) PaaS
Communications & Networking
1 37 (8.79%) Internet
2 29 (6.89%) WAN
3 24 (5.70%) Firewall
4 23 (5.46%) LAN
5 19 (4.51%) VoIP
6 18 (4.28%) VPN
7 16 (3.80%) SAN
8 14 (3.33%) ADSL
8 14 (3.33%) MPLS
9 13 (3.09%) DNS
10 12 (2.85%) Ethernet
11 11 (2.61%) Wireless
11 11 (2.61%) iSCSI
12 9 (2.14%) TCP/IP
13 8 (1.90%) DHCP
14 7 (1.66%) SNMP
15 6 (1.43%) Cisco ASA
15 6 (1.43%) Broadband
16 5 (1.19%) BGP
16 5 (1.19%) OSPF
Database & Business Intelligence
1 32 (7.60%) SQL Server
2 13 (3.09%) Data Warehouse
2 13 (3.09%) SQL Server 2008
3 12 (2.85%) SQL Server Integration Services
3 12 (2.85%) SQL Server Reporting Services
4 8 (1.90%) SQL Server 2005
5 7 (1.66%) Oracle Reports
5 7 (1.66%) Oracle Database
6 6 (1.43%) NoSQL
6 6 (1.43%) MySQL
6 6 (1.43%) PostgreSQL
7 3 (0.71%) Oracle Database 11g
7 3 (0.71%) Relational Database
8 2 (0.48%) OLTP
8 2 (0.48%) DTS
8 2 (0.48%) DB2
9 1 (0.24%) Data Mining
9 1 (0.24%) RDBMS
9 1 (0.24%) Big Data
Development Applications
1 6 (1.43%) Visual Studio
2 5 (1.19%) Mercurial
2 5 (1.19%) TeamCity
2 5 (1.19%) ReSharper
2 5 (1.19%) NUnit
2 5 (1.19%) Moq
2 5 (1.19%) SpecFlow
3 3 (0.71%) ClearQuest
3 3 (0.71%) ClearCase
4 2 (0.48%) Oracle APEX
4 2 (0.48%) Oracle Forms
5 1 (0.24%) Eclipse
5 1 (0.24%) Team Foundation Server
5 1 (0.24%) Selenium
5 1 (0.24%) Subversion
5 1 (0.24%) Hudson
5 1 (0.24%) Cucumber
General
1 127 (30.17%) Finance
2 36 (8.55%) Retail
3 32 (7.60%) Telecoms
4 26 (6.18%) Banking
5 16 (3.80%) Marketing
5 16 (3.80%) Legal
6 9 (2.14%) Manufacturing
6 9 (2.14%) Local Government
7 5 (1.19%) Pharmaceutical
7 5 (1.19%) Back Office
7 5 (1.19%) Greek Language
7 5 (1.19%) Polish Language
8 4 (0.95%) Billing
8 4 (0.95%) Financial Institution
8 4 (0.95%) Law
8 4 (0.95%) Advertising
9 2 (0.48%) Automotive
9 2 (0.48%) Games
10 1 (0.24%) Military
10 1 (0.24%) Retail Banking
Job Titles
1 87 (20.67%) Service Manager
2 80 (19.00%) Analyst
3 67 (15.91%) Delivery Manager
4 57 (13.54%) Services Delivery Manager
5 38 (9.03%) Consultant
6 33 (7.84%) Service Analyst
7 19 (4.51%) Developer
8 16 (3.80%) Infrastructure Manager
8 16 (3.80%) Support Manager
9 14 (3.33%) IT Support
9 14 (3.33%) DBA
9 14 (3.33%) Support Analyst
10 13 (3.09%) Team Leader
10 13 (3.09%) PMO Consultant
11 12 (2.85%) Service Desk Analyst
11 12 (2.85%) Business Manager
11 12 (2.85%) Operations Manager
11 12 (2.85%) Applications Support
11 12 (2.85%) Project Manager
12 11 (2.61%) Support Consultant
Libraries, Frameworks & Software Standards
1 44 (10.45%) .NET
2 14 (3.33%) HTML
3 10 (2.38%) jQuery
4 8 (1.90%) CSS3
4 8 (1.90%) HTML5
4 8 (1.90%) ASP.NET
4 8 (1.90%) CSS
5 6 (1.43%) WebKit
5 6 (1.43%) Qt
5 6 (1.43%) Middleware
6 5 (1.19%) J2EE
6 5 (1.19%) NHibernate
6 5 (1.19%) Dojo
6 5 (1.19%) WCF
6 5 (1.19%) ASP.NET MVC
6 5 (1.19%) Castle Windsor
6 5 (1.19%) ASP.NET Web Forms
6 5 (1.19%) ASP.NET MVC 4
7 4 (0.95%) COM+
7 4 (0.95%) Web Services
Miscellaneous
1 19 (4.51%) Management Information System
2 13 (3.09%) Mainframe
2 13 (3.09%) Firmware
3 11 (2.61%) IBM Mainframe
4 9 (2.14%) PKI
4 9 (2.14%) Cryptography
4 9 (2.14%) Tandem
5 8 (1.90%) Streaming Media
5 8 (1.90%) Computer Science
6 7 (1.66%) CLARiiON
6 7 (1.66%) Client/Server
7 5 (1.19%) Replication
8 4 (0.95%) Mobile App
8 4 (0.95%) New Media
8 4 (0.95%) Statistics
8 4 (0.95%) Fat Client
8 4 (0.95%) Thin Client
9 3 (0.71%) Smartcard
9 3 (0.71%) iPhone
10 2 (0.48%) Enterprise Software
Operating Systems
1 70 (16.63%) Windows
2 25 (5.94%) UNIX
3 17 (4.04%) Linux
4 15 (3.56%) Windows 7
5 13 (3.09%) Windows Server 2003
6 11 (2.61%) Android
7 9 (2.14%) Windows Server 2008
8 8 (1.90%) Apple iOS
9 6 (1.43%) Windows XP
10 5 (1.19%) AIX
11 3 (0.71%) Windows 8
11 3 (0.71%) Windows Server 2012
12 2 (0.48%) Windows Phone
12 2 (0.48%) Windows 2000
13 1 (0.24%) Windows 2000 Server
13 1 (0.24%) Windows Mobile
Processes & Methodologies
1 217 (51.54%) ITIL
2 91 (21.62%) Service Management
3 85 (20.19%) Project Management
4 51 (12.11%) PRINCE2
5 40 (9.50%) Problem Management
6 33 (7.84%) Incident Management
6 33 (7.84%) Change Management
7 31 (7.36%) Stakeholder Management
8 30 (7.13%) ERP
9 29 (6.89%) Continuous Improvement
10 25 (5.94%) Release Management
11 23 (5.46%) Change Control
12 21 (4.99%) Time Management
13 20 (4.75%) Supplier Management
14 19 (4.51%) Risk Management
14 19 (4.51%) Performance Management
15 18 (4.28%) Data Protection
15 18 (4.28%) Quality Management
16 16 (3.80%) Security Management
16 16 (3.80%) Scrum
Programming Languages
1 38 (9.03%) SQL
2 28 (6.65%) Java
3 19 (4.51%) JavaScript
4 18 (4.28%) C
5 15 (3.56%) C++
6 14 (3.33%) C#
7 9 (2.14%) Ruby
8 8 (1.90%) T-SQL
8 8 (1.90%) VB
8 8 (1.90%) Objective-C
9 7 (1.66%) PHP
9 7 (1.66%) VB6
10 3 (0.71%) PL/SQL
10 3 (0.71%) PowerShell
11 2 (0.48%) REXX
11 2 (0.48%) VBA
11 2 (0.48%) JCL
12 1 (0.24%) VB.NET
12 1 (0.24%) Perl
12 1 (0.24%) Python
Qualifications
1 73 (17.34%) ITIL Certification
2 60 (14.25%) Degree
3 29 (6.89%) Security Cleared
4 19 (4.51%) Cisco Certification
5 17 (4.04%) SC Cleared
6 14 (3.33%) CCNA
7 10 (2.38%) Microsoft Certification
8 8 (1.90%) PRINCE2 Certification
8 8 (1.90%) MCSE
9 7 (1.66%) MCITP
10 6 (1.43%) Citrix Certification
10 6 (1.43%) MCP
11 5 (1.19%) CCDP
11 5 (1.19%) CCIE
12 3 (0.71%) PRINCE2 Practitioner
13 2 (0.48%) MCTS
13 2 (0.48%) CCSP
13 2 (0.48%) CCNP
13 2 (0.48%) CCIP
13 2 (0.48%) Check Point Certification
Quality Assurance & Compliance
1 69 (16.39%) SLA
2 29 (6.89%) QA
3 15 (3.56%) ISO/IEC 27001
4 3 (0.71%) PCI DSS
5 2 (0.48%) ISO 9001
System Software
1 20 (4.75%) Active Directory
2 8 (1.90%) VMware Infrastructure
3 5 (1.19%) Hyper-V
3 5 (1.19%) XenApp
4 3 (0.71%) Oracle RAC
5 2 (0.48%) vSphere
5 2 (0.48%) Oracle RMAN
5 2 (0.48%) ISA Server
6 1 (0.24%) Terminal Services
6 1 (0.24%) Tivoli Workload Scheduler
6 1 (0.24%) MetaFrame
Systems Management
1 11 (2.61%) NetBackup
2 10 (2.38%) SCCM
3 6 (1.43%) SCOM
4 4 (0.95%) OpenView
5 3 (0.71%) Systems Management Server (SMS)
5 3 (0.71%) Backup Exec
5 3 (0.71%) Data Guard
5 3 (0.71%) WSUS
6 2 (0.48%) CA Endevor
6 2 (0.48%) CiscoWorks
7 1 (0.24%) Tivoli
7 1 (0.24%) MAILsweeper
7 1 (0.24%) SCVMM
7 1 (0.24%) Windows Intune
7 1 (0.24%) SCOrch
7 1 (0.24%) SCSM
Vendors
1 93 (22.09%) Microsoft
2 36 (8.55%) Oracle
3 30 (7.13%) Cisco
4 21 (4.99%) IBM
5 18 (4.28%) Citrix
6 15 (3.56%) SAP
7 11 (2.61%) CheckPoint
7 11 (2.61%) VMware
7 11 (2.61%) HP
8 10 (2.38%) Hitachi
9 9 (2.14%) Intel
10 8 (1.90%) Symantec
11 7 (1.66%) EMC
11 7 (1.66%) Fujitsu
12 6 (1.43%) Brocade
12 6 (1.43%) Lotus
13 5 (1.19%) Ab Initio
13 5 (1.19%) SolarWinds
14 4 (0.95%) JD Edwards
15 2 (0.48%) F5
Cheshire, Knutsford
Barclays Corporate
Salary: Competitive
Posted: 2 days ago
Manchester, Lancashire
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 2 days ago
Manchester, Lancashire
Harvey Nash plc
Posted: 3 days ago
Manchester, Lancashire
Polar Recruitment
Salary: £50000 - £65000 per annum + + Car + Bonus + Benefits
Posted: 3 days ago
Sale
Harrington Boyd
Salary: £30000 - £100000 per annum
Posted: 3 days ago
Manchester
Computer Futures
Salary: £50000 - £60000 per annum
Posted: 4 days ago
Manchester, Lancashire
TEKsystems
Salary: £35000 - £45000 per annum + Bonus, pension, incentives
Posted: 5 days ago
Oldham
Capita - ITIN
Salary: £28000 - £35000 per annum + Benefits
Posted: 8 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive Salary + Benefits + Bonus
Posted: 8 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive Salary + Benefits + Bonus
Posted: 8 days ago
Manchester, Lancashire
The Co-operative Group
Salary: From £24,599 to £30,749 per annum + benefits + on call allowance
Posted: 8 days ago
Wirral
Hays IT - Uk Posting account
Salary: £40000.00 - £50000.00 per annum
Posted: 8 days ago
Birkenhead
Computer Futures
Salary: £55000 - £75000 per annum
Posted: 10 days ago
Greater Manchester
Hays IT - Uk Posting account
Salary: £55000.00 - £60000.00 per annum + Benefits
Posted: 11 days ago
Preston
Mint Recruitment Solutions
Salary: £32000 - £35000 per annum
Posted: 11 days ago
Cheshire
Nicoll Curtin
Salary: £35000 - £48000 per annum + Significant bonus + benefits
Posted: 15 days ago
Liverpool
Hays IT - Uk Posting account
Salary: £40000.00 - £50000.00 per annum + Bens
Posted: 19 days ago
Preston
Hays IT - Uk Posting account
Salary: £35000.00 - £40000.00 per annum + Bens
Posted: 19 days ago
Cheshire
Applitracker
Salary: £45000 per annum
Posted: 24 days ago
Cheshire
Applitracker
Salary: £25000 - £35000 per annum
Posted: 24 days ago