The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Services Delivery
England / North West
Rank 91 84 76
Rank change year-on-year
-7 -8
Permanent jobs citing Service Delivery 183 169 233
As % of all permanent IT jobs located in the North West 3.08% 3.07% 3.39%
As % of the Processes & Methodologies category 3.47% 3.51% 3.92%
Number of salaries quoted 130 126 188
Median salary £43,349 £49,000 £45,000
Median salary % change year-on-year
-11.53% +8.88%
90% offered a salary of more than £27,500 £26,500 £27,500
10% offered a salary of more than £60,000 £68,000 £61,500
UK excluding London median salary £44,869 £45,000 £45,000
% change year-on-year
-0.29% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5276 4812 5938
As % of all permanent IT jobs located in the North West 88.82% 87.35% 86.47%
Number of salaries quoted 4438 3999 5081
Median salary £42,500 £41,900 £40,000
Median salary % change year-on-year
+1.43% +4.75%
90% offered a salary of more than £28,000 £28,500 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North West

Service Delivery
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North West region.

Service Delivery Salary Trend in the North West

Service Delivery
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Service Delivery across the North West region over the 3 months to 23 January 2017.

Service Delivery Salary Histogram in the North West

Service Delivery
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North West region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -35 91 £45,000 -10.89% 16
Cheshire +33 65 £40,000 - 6
Lancashire +3 17 £40,000 +116.21% 1
Merseyside -15 11 £28,000 -25.82% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North West

For the 6 months to 23 January 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Service Delivery.

1 183 (43.47%) ITIL
2 116 (27.55%) Finance
3 90 (21.38%) Service Management
4 89 (21.14%) Agile Software Development
5 80 (19.00%) Windows
6 75 (17.81%) Microsoft
7 72 (17.10%) MS Excel
8 67 (15.91%) Stakeholder Management
9 65 (15.44%) SLA
10 59 (14.01%) Degree
10 59 (14.01%) Service Design
11 54 (12.83%) SQL
12 50 (11.88%) Project Management
13 49 (11.64%) Change Management
14 45 (10.69%) Incident Management
14 45 (10.69%) ITIL V3
15 44 (10.45%) Web Services
16 43 (10.21%) ITIL Certification
17 41 (9.74%) MS Office
18 40 (9.50%) MS PowerPoint
19 39 (9.26%) Problem Management
20 38 (9.03%) Continuous Improvement
21 37 (8.79%) Data Centre
21 37 (8.79%) .NET
22 35 (8.31%) SQL Server
23 34 (8.08%) Java
23 34 (8.08%) Performance Management
24 33 (7.84%) HTML
24 33 (7.84%) Windows Server
25 32 (7.60%) JavaScript

Service Delivery
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (5.94%) SharePoint
2 12 (2.85%) IIS
3 8 (1.90%) GeoServer
4 7 (1.66%) MS Exchange
5 6 (1.43%) Apache
6 5 (1.19%) Drupal
7 4 (0.95%) Exchange Server 2010
7 4 (0.95%) Exchange Server 2013
7 4 (0.95%) WebSphere
8 3 (0.71%) SharePoint 2013
8 3 (0.71%) Skype for Business
9 2 (0.48%) JBoss
9 2 (0.48%) OpenEdge
9 2 (0.48%) SAS
9 2 (0.48%) Tomcat
10 1 (0.24%) Exchange Server 2007
10 1 (0.24%) GroupWise
10 1 (0.24%) Jetty
10 1 (0.24%) Oracle SOA Suite
10 1 (0.24%) WebLogic
Applications
1 72 (17.10%) MS Excel
2 41 (9.74%) MS Office
3 40 (9.50%) MS PowerPoint
4 15 (3.56%) Acrobat
4 15 (3.56%) Camtasia
4 15 (3.56%) Snagit
5 3 (0.71%) MS Visio
6 2 (0.48%) MS Project
7 1 (0.24%) Adobe Premiere
Business Applications
1 8 (1.90%) SAP ERP
2 5 (1.19%) Oracle EBS
3 4 (0.95%) ResourceLink
4 3 (0.71%) Remedy ITSM
5 2 (0.48%) assyst
6 1 (0.24%) Dynamics CRM
6 1 (0.24%) Magento
6 1 (0.24%) Oracle EBS R12
6 1 (0.24%) Oracle ERP
6 1 (0.24%) Oracle General Ledger
6 1 (0.24%) Oracle Payables
6 1 (0.24%) Oracle Receivables
6 1 (0.24%) Sage X3
6 1 (0.24%) SAP Business One
Cloud Services
1 15 (3.56%) SaaS
2 14 (3.33%) Amazon AWS
3 4 (0.95%) FinancialForce.com
3 4 (0.95%) Microsoft Azure
4 3 (0.71%) Cloud Computing
4 3 (0.71%) Office 365
4 3 (0.71%) PaaS
5 2 (0.48%) IaaS
6 1 (0.24%) GitHub
6 1 (0.24%) Google Cloud Platform
6 1 (0.24%) SuccessFactors
Communications & Networking
1 19 (4.51%) Firewall
2 18 (4.28%) Internet
3 14 (3.33%) Cisco ASA
4 12 (2.85%) DNS
5 11 (2.61%) Cisco Nexus
5 11 (2.61%) Network Security
5 11 (2.61%) SAN
6 10 (2.38%) LAN
6 10 (2.38%) SMS
7 8 (1.90%) VoIP
8 7 (1.66%) Wireless
9 6 (1.43%) Cisco PIX
9 6 (1.43%) DHCP
9 6 (1.43%) HTTP
9 6 (1.43%) TCP/IP
9 6 (1.43%) VPN
9 6 (1.43%) Wi-Fi
10 5 (1.19%) F5 BIG-IP GTM
10 5 (1.19%) F5 BIG-IP LTM
10 5 (1.19%) NAS
Database & Business Intelligence
1 35 (8.31%) SQL Server
2 9 (2.14%) MySQL
2 9 (2.14%) PostgreSQL
3 7 (1.66%) Relational Database
4 6 (1.43%) SQL Server 2012
5 5 (1.19%) BusinessObjects
5 5 (1.19%) RDBMS
6 4 (0.95%) SQL Server Integration Services
6 4 (0.95%) SQL Server Reporting Services
7 3 (0.71%) Data Mining
7 3 (0.71%) Data Warehouse
7 3 (0.71%) SAP HANA
8 2 (0.48%) Hadoop
8 2 (0.48%) MongoDB
8 2 (0.48%) NoSQL
8 2 (0.48%) Oracle Database
8 2 (0.48%) SQL Server 2008
8 2 (0.48%) SQL Server Analysis Services
9 1 (0.24%) Couchbase
9 1 (0.24%) Infinispan
Development Applications
1 25 (5.94%) MSTest
1 25 (5.94%) NUnit
2 9 (2.14%) JIRA
3 6 (1.43%) Atlassian Bamboo
4 2 (0.48%) Jenkins
4 2 (0.48%) Subversion
4 2 (0.48%) Talend Open Studio
5 1 (0.24%) Bitbucket
5 1 (0.24%) EasyMock
5 1 (0.24%) Git (software)
5 1 (0.24%) JUnit
5 1 (0.24%) Mercurial
5 1 (0.24%) Oracle APEX
5 1 (0.24%) Team Foundation Server
5 1 (0.24%) Vagrant
5 1 (0.24%) Visual Studio
5 1 (0.24%) VSS/SourceSafe
General
1 116 (27.55%) Finance
2 32 (7.60%) Telecoms
3 21 (4.99%) Banking
4 16 (3.80%) French Language
4 16 (3.80%) German Language
4 16 (3.80%) Retail
5 11 (2.61%) Law
5 11 (2.61%) Marketing
6 9 (2.14%) Corporate Banking
7 8 (1.90%) Financial Institution
8 7 (1.66%) Manufacturing
9 4 (0.95%) Billing
10 2 (0.48%) Games
10 2 (0.48%) Retail Banking
11 1 (0.24%) Aerospace
11 1 (0.24%) Publishing
11 1 (0.24%) Spanish Language
Job Titles
1 86 (20.43%) Service Manager
2 59 (14.01%) Delivery Manager
3 55 (13.06%) Services Delivery Manager
4 48 (11.40%) Analyst
5 31 (7.36%) IT Manager
6 30 (7.13%) Consultant
7 27 (6.41%) Software Engineer
8 25 (5.94%) .NET Software Engineer
8 25 (5.94%) C# Software Engineer
9 20 (4.75%) IT Services Manager
10 19 (4.51%) Applications Support
10 19 (4.51%) Coordinator
11 18 (4.28%) Applications Manager
12 16 (3.80%) Service Analyst
13 15 (3.56%) Team Leader
13 15 (3.56%) Trainer
14 14 (3.33%) Support Analyst
15 13 (3.09%) IT Services Delivery Manager
15 13 (3.09%) ITIL Manager
15 13 (3.09%) SAP Manager
Libraries, Frameworks & Software Standards
1 44 (10.45%) Web Services
2 37 (8.79%) .NET
3 33 (7.84%) HTML
4 32 (7.60%) CSS
5 29 (6.89%) ASP.NET
6 27 (6.41%) SOAP
7 26 (6.18%) WCF
8 25 (5.94%) jQuery
8 25 (5.94%) LINQ
8 25 (5.94%) RESTful
8 25 (5.94%) Silverlight
8 25 (5.94%) WF
8 25 (5.94%) WPF
8 25 (5.94%) XML
8 25 (5.94%) XSLT
9 10 (2.38%) Flash
10 4 (0.95%) HTML5
11 3 (0.71%) JSON
12 2 (0.48%) Middleware
12 2 (0.48%) Spring
Miscellaneous
1 37 (8.79%) Data Centre
2 23 (5.46%) Analytical Skills
3 16 (3.80%) Management Information System
3 16 (3.80%) PKI
4 15 (3.56%) Statistics
5 14 (3.33%) Driving Licence
6 13 (3.09%) iPad
6 13 (3.09%) User Experience
7 12 (2.85%) Cryptography
8 10 (2.38%) FMCG
9 9 (2.14%) Virtual Team
10 7 (1.66%) Enterprise Software
11 6 (1.43%) Public Cloud
12 5 (1.19%) Private Cloud
13 4 (0.95%) Computer Science
14 3 (0.71%) CMDB
14 3 (0.71%) iPhone
15 2 (0.48%) Mathematics
15 2 (0.48%) Mobile App
15 2 (0.48%) Wiki
Operating Systems
1 80 (19.00%) Windows
2 33 (7.84%) Windows Server
3 23 (5.46%) Linux
4 21 (4.99%) Windows 7
5 18 (4.28%) Windows 10
6 17 (4.04%) Windows Server 2008
7 13 (3.09%) Windows Server 2012
8 8 (1.90%) Red Hat Enterprise Linux
9 7 (1.66%) Windows Server 2003
10 5 (1.19%) Unix
11 4 (0.95%) Android
11 4 (0.95%) Apple iOS
11 4 (0.95%) Mac OS X
11 4 (0.95%) Windows 8
12 3 (0.71%) Windows XP
13 2 (0.48%) CentOS
14 1 (0.24%) AIX
Processes & Methodologies
1 183 (43.47%) ITIL
2 90 (21.38%) Service Management
3 89 (21.14%) Agile Software Development
4 67 (15.91%) Stakeholder Management
5 59 (14.01%) Service Design
6 50 (11.88%) Project Management
7 49 (11.64%) Change Management
8 45 (10.69%) Incident Management
8 45 (10.69%) ITIL V3
9 39 (9.26%) Problem Management
10 38 (9.03%) Continuous Improvement
11 34 (8.08%) Performance Management
12 30 (7.13%) Risk Management
13 28 (6.65%) Continuous Integration
13 28 (6.65%) ITSM
13 28 (6.65%) Software Engineering
14 27 (6.41%) Information Security
14 27 (6.41%) Mentoring
14 27 (6.41%) OO
14 27 (6.41%) Scrum
Programming Languages
1 54 (12.83%) SQL
2 34 (8.08%) Java
3 32 (7.60%) JavaScript
4 27 (6.41%) T-SQL
5 26 (6.18%) C#
5 26 (6.18%) C++
5 26 (6.18%) PL/SQL
6 12 (2.85%) PowerShell
7 5 (1.19%) PHP
8 4 (0.95%) C
9 2 (0.48%) Python
10 1 (0.24%) Shell Script
10 1 (0.24%) VB
Qualifications
1 59 (14.01%) Degree
2 43 (10.21%) ITIL Certification
3 26 (6.18%) ISEB
4 25 (5.94%) Security Cleared
5 24 (5.70%) SC Cleared
6 15 (3.56%) MOS
7 13 (3.09%) Microsoft Certification
8 10 (2.38%) Cisco Certification
8 10 (2.38%) CISM
8 10 (2.38%) CISSP
9 8 (1.90%) CCNA
10 7 (1.66%) MCP
10 7 (1.66%) MCSE
11 6 (1.43%) HNC
11 6 (1.43%) HND
12 5 (1.19%) CCNP
12 5 (1.19%) CCSE
12 5 (1.19%) MCITP
12 5 (1.19%) PMI Certification
13 4 (0.95%) JNCIA
Quality Assurance & Compliance
1 65 (15.44%) SLA
2 29 (6.89%) ISO/IEC 27001
3 14 (3.33%) PCI DSS
4 12 (2.85%) ISO 9001
5 10 (2.38%) ISO 14001
6 6 (1.43%) ISO 9000
7 5 (1.19%) QA
8 3 (0.71%) COBIT
9 1 (0.24%) Data Quality
9 1 (0.24%) Sarbanes-Oxley
System Software
1 32 (7.60%) Active Directory
2 13 (3.09%) VMware Infrastructure
3 8 (1.90%) Hyper-V
4 4 (0.95%) Virtual Servers
5 3 (0.71%) vSphere
6 1 (0.24%) Docker
6 1 (0.24%) Gluster
6 1 (0.24%) iptables
6 1 (0.24%) KVM
6 1 (0.24%) NDS
6 1 (0.24%) NetIQ eDirectory
6 1 (0.24%) VMware ESX
6 1 (0.24%) VMware ESXi
6 1 (0.24%) Xen
Systems Management
1 6 (1.43%) Backup Exec
2 4 (0.95%) Failover Clustering
2 4 (0.95%) SCCM
2 4 (0.95%) SCOM
3 3 (0.71%) Microsoft Intune
3 3 (0.71%) Puppet
4 2 (0.48%) Nagios
4 2 (0.48%) Opscode Chef
4 2 (0.48%) RSA enVision
4 2 (0.48%) Systems Management Server (SMS)
5 1 (0.24%) Ansible
5 1 (0.24%) BMC PATROL
5 1 (0.24%) Check_MK
5 1 (0.24%) Cobbler
5 1 (0.24%) FortiGate
5 1 (0.24%) Graylog
5 1 (0.24%) Host Intrusion Detection System
5 1 (0.24%) Pingdom
5 1 (0.24%) Tivoli Endpoint Manager
5 1 (0.24%) WSUS
Vendors
1 75 (17.81%) Microsoft
2 32 (7.60%) VMware
3 28 (6.65%) SAP
4 25 (5.94%) Oracle
5 23 (5.46%) Cisco
6 17 (4.04%) Adobe
7 16 (3.80%) iManage
8 10 (2.38%) Cadence
9 9 (2.14%) Citrix
10 8 (1.90%) Remedy
11 7 (1.66%) Apple
11 7 (1.66%) CheckPoint
11 7 (1.66%) Computacenter
11 7 (1.66%) Juniper
11 7 (1.66%) Red Hat
12 6 (1.43%) Salesforce.com
12 6 (1.43%) SolarWinds
12 6 (1.43%) Veeam
13 5 (1.19%) F5
13 5 (1.19%) ServiceNow
Salford, Lancashire
Evolution Recruitment Solutions
Salary: 50,000 - 60,000
Posted: 19 hours ago
Chorley, Lancashire
Verticality Ltd
Salary: £45k
Posted: 19 hours ago
Manchester, Lancashire
Hydrogen Group
Posted: 13 hours ago
Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £32000.00 per annum
Posted: 6 days ago
Manchester, Lancashire
Calibre Search Ltd
Salary: £55000 - £60000 per annum
Posted: 17 hours ago
Manchester, Lancashire
GCI Network Solutions
Salary: From £21,000 to £27,000 per annum
Posted: 3 days ago
Liverpool, Merseyside
Randstad Technologies
Salary: competitive + benefits
Posted: 3 days ago
Manchester, Lancashire
GCI Network Solutions
Posted: 3 days ago
Wilmslow, Cheshire
Resource Management
Salary: £36000 - £45000 per annum + Benefits
Posted: 4 days ago
Wilmslow, Cheshire
2M Employment Solutions
Salary: £35000.00 - £45000.00 per annum
Posted: 5 days ago
Manchester, Lancashire
Informatiq Consulting
Salary: £55000 - £65000 per annum
Posted: 6 days ago
Manchester, Lancashire
Blues Point Ltd
Salary: From £30,000 to £40,000 per annum + benefits
Posted: 4 days ago
Manchester, Lancashire
Senitor Associates
Salary: £18000 - £25000 per annum + excellent training and benefits
Posted: 3 days ago
Salford, Lancashire
GCI Network Solutions
Salary: Up to £33,000 per annum
Posted: 14 days ago
Manchester, Lancashire
The Bridge Ltd
Salary: Up to £60,000 per annum plus benefits
Posted: 5 days ago
Manchester, Lancashire
The Co-op
Salary: £55000.0 - £65000.0 per annum + Benefits
Posted: 13 days ago
Manchester, Lancashire
IT Lab
Salary: dependent on experience
Posted: 12 days ago
Warrington
Recruitment Genius Ltd
Salary: £21000 - £25000 per annum
Posted: 19 days ago
Stockport
Adria Solutions Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 23 days ago
Altrincham, Cheshire
Connected IT
Salary: £28000 per annum
Posted: 25 days ago
Warrington, Cheshire
Searchability
Posted: 2 days ago
Cheshire
Adria Solutions Ltd
Salary: £50000 - £70000 per annum + Bonus + Benefits
Posted: 23 days ago