The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Support Analyst
Rank 38 23 30
Rank change year-on-year
-15 +7
Permanent jobs requiring a Support Analyst 40 62 26
As % of all permanent IT jobs located in Northampton 5.96% 9.30% 6.68%
As % of the Job Titles category 6.12% 9.64% 6.93%
Number of salaries quoted 34 58 25
Average salary £22,750 £32,500 £23,000
Average salary % change year-on-year
-30.00% +41.30%
90% offered a salary of more than £17,000 £22,200 £21,900
10% offered a salary of more than £36,750 £34,000 £29,000
UK excluding London average salary £27,500 £27,500 £28,000
% change year-on-year
- -1.78%
Support Analyst
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
654 643 375
As % of all permanent IT jobs located in Northampton 97.47% 96.40% 96.40%
Number of salaries quoted 575 596 352
Average salary £42,500 £35,000 £37,500
Average salary % change year-on-year
+21.42% -6.66%
90% offered a salary of more than £23,000 £25,500 £22,500
10% offered a salary of more than £57,500 £55,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Northampton

Support Analyst
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Northampton region.

Support Analyst Salary Trend in Northampton

Support Analyst
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Support Analyst across the Northampton region over the 3 months to 30 June 2015.

Support Analyst Salary Histogram in Northampton

Support Analyst
Top 30 Related IT Skills in Northampton

For the 6 months to 30 June 2015, IT jobs across the Northampton region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 44 (60.27%) Microsoft
2 38 (52.05%) Windows
3 31 (42.47%) SQL
4 24 (32.88%) MS Excel
5 18 (24.66%) Active Directory
5 18 (24.66%) ITIL
6 17 (23.29%) Windows Server 2008
7 16 (21.92%) Windows 7
7 16 (21.92%) SQL Server
8 14 (19.18%) Windows 8
9 13 (17.81%) SharePoint
9 13 (17.81%) Microsoft Azure
9 13 (17.81%) Software Testing
9 13 (17.81%) User Acceptance Testing
9 13 (17.81%) Disaster Recovery
9 13 (17.81%) Retail
10 12 (16.44%) Linux
10 12 (16.44%) MS Office
11 11 (15.07%) MCP
11 11 (15.07%) Windows XP
11 11 (15.07%) SCCM
11 11 (15.07%) Hyper-V
11 11 (15.07%) Mentoring
12 10 (13.70%) MS Exchange
12 10 (13.70%) Apache
12 10 (13.70%) Tomcat
12 10 (13.70%) MySQL
13 9 (12.33%) Java
13 9 (12.33%) E-Commerce
13 9 (12.33%) Red Hat

Support Analyst
Top Related IT Skills in Northampton by Category

For the 6 months to 30 June 2015, IT jobs across the Northampton region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (17.81%) SharePoint
2 10 (13.70%) MS Exchange
2 10 (13.70%) Apache
2 10 (13.70%) Tomcat
3 8 (10.96%) Apache Solr
4 7 (9.59%) Exchange Server 2010
5 4 (5.48%) IBM Notes
6 1 (1.37%) Exchange Server 2003
6 1 (1.37%) Exchange Server 2007
Applications
1 24 (32.88%) MS Excel
2 12 (16.44%) MS Office
Business Applications
1 1 (1.37%) Dynamics NAV
1 1 (1.37%) Dynamics AX
1 1 (1.37%) Remedy ITSM
Cloud Services
1 13 (17.81%) Microsoft Azure
2 1 (1.37%) Amazon AWS
Communications & Networking
1 6 (8.22%) TCP/IP
2 5 (6.85%) LAN
2 5 (6.85%) WAN
3 4 (5.48%) SAN
4 3 (4.11%) Firewall
4 3 (4.11%) VLAN
4 3 (4.11%) VoIP
4 3 (4.11%) WLAN
5 2 (2.74%) IP Telephony
6 1 (1.37%) Cisco ASA
6 1 (1.37%) VPN
Database & Business Intelligence
1 16 (21.92%) SQL Server
2 10 (13.70%) MySQL
3 9 (12.33%) Relational Database
4 1 (1.37%) DataEase
4 1 (1.37%) SQL Server Reporting Services
4 1 (1.37%) SQL Server Integration Services
Development Applications
1 1 (1.37%) Team Foundation Server
General
1 13 (17.81%) Retail
2 5 (6.85%) Law
3 1 (1.37%) Manufacturing
3 1 (1.37%) Banking
3 1 (1.37%) Telecoms
3 1 (1.37%) Finance
Libraries, Frameworks & Software Standards
1 8 (10.96%) .NET
1 8 (10.96%) Servlets
2 3 (4.11%) ASP.NET
3 1 (1.37%) Middleware
Miscellaneous
1 7 (9.59%) User Experience
2 3 (4.11%) Data Centre
3 2 (2.74%) Computer Science
4 1 (1.37%) Enterprise Software
4 1 (1.37%) Client/Server
4 1 (1.37%) Management Information System
Operating Systems
1 38 (52.05%) Windows
2 17 (23.29%) Windows Server 2008
3 16 (21.92%) Windows 7
4 14 (19.18%) Windows 8
5 12 (16.44%) Linux
6 11 (15.07%) Windows XP
7 8 (10.96%) CentOS
8 5 (6.85%) UNIX
9 3 (4.11%) Windows Server 2003
9 3 (4.11%) AIX
10 2 (2.74%) Red Hat Enterprise Linux
10 2 (2.74%) Android
10 2 (2.74%) Apple iOS
10 2 (2.74%) Windows Server 2012
11 1 (1.37%) Oracle Linux
11 1 (1.37%) Mac OS
11 1 (1.37%) Windows 2000
Processes & Methodologies
1 18 (24.66%) ITIL
2 13 (17.81%) Disaster Recovery
2 13 (17.81%) Software Testing
2 13 (17.81%) User Acceptance Testing
3 11 (15.07%) Mentoring
4 9 (12.33%) E-Commerce
5 7 (9.59%) Business Intelligence
5 7 (9.59%) Incident Management
5 7 (9.59%) Service Delivery
6 4 (5.48%) Project Management
6 4 (5.48%) Time Management
7 3 (4.11%) Patch Management
7 3 (4.11%) Data Centre Operations
7 3 (4.11%) Service Management
7 3 (4.11%) Penetration Testing
8 2 (2.74%) ERP
8 2 (2.74%) CRM
9 1 (1.37%) Quality Management
9 1 (1.37%) ITSM
9 1 (1.37%) Problem Management
Programming Languages
1 31 (42.47%) SQL
2 9 (12.33%) Java
3 2 (2.74%) PowerShell
4 1 (1.37%) C#
4 1 (1.37%) T-SQL
Qualifications
1 11 (15.07%) MCP
2 9 (12.33%) Microsoft Certification
3 7 (9.59%) MCSA
4 3 (4.11%) ITIL Certification
5 1 (1.37%) MOS
5 1 (1.37%) MCDST
5 1 (1.37%) MCSE
Quality Assurance & Compliance
1 9 (12.33%) SLA
2 4 (5.48%) ISO/IEC 27001
3 3 (4.11%) ISO 9001
4 1 (1.37%) ISO 9000
4 1 (1.37%) BS7799
System Software
1 18 (24.66%) Active Directory
2 11 (15.07%) Hyper-V
3 5 (6.85%) VMware Infrastructure
4 2 (2.74%) XenServer
Systems Management
1 11 (15.07%) SCCM
2 3 (4.11%) Tivoli
Vendors
1 44 (60.27%) Microsoft
2 9 (12.33%) Red Hat
3 8 (10.96%) hybris
3 8 (10.96%) Citrix
4 7 (9.59%) Business Objects
4 7 (9.59%) VMware
5 5 (6.85%) Cisco
6 4 (5.48%) Lotus
7 3 (4.11%) SAP
8 2 (2.74%) IBM
8 2 (2.74%) HP
8 2 (2.74%) Oracle
9 1 (1.37%) Remedy
9 1 (1.37%) RedPrairie
9 1 (1.37%) F5
9 1 (1.37%) MobileIron
9 1 (1.37%) Dell
9 1 (1.37%) BMC
9 1 (1.37%) LANDesk
Northampton, Northamptonshire
Emponics Ltd
Salary: £30000 - £35000 per annum + benefits
Posted: 5 days ago
Northampton, Northamptonshire
Big Red Recruitment
Salary: £18000 - £27000 per annum + excellent package
Posted: 5 days ago
Northampton, Northamptonshire
Harvey Nash plc
Salary: £25000 - £26000 per annum + 15% Annual Bonus + Benefits
Posted: 5 days ago
Northampton, Northamptonshire
Erin Associates
Salary: £18000 - £22000 per annum + Benefits
Posted: 6 days ago