The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 36 31 44
Rank change year-on-year
-5 +13
Permanent jobs requiring a Support Analyst 40 18 18
As % of all permanent IT jobs located in Northampton 5.68% 4.46% 3.65%
As % of the Job Titles category 5.98% 4.75% 3.72%
Number of salaries quoted 40 18 17
Average salary £25,500 £27,500 £25,000
Average salary % change year-on-year
-7.27% +10.00%
90% offered a salary of more than £19,000 £19,000 £22,500
10% offered a salary of more than £32,500 £33,250 £31,400
UK excluding London average salary £27,500 £28,000 £28,500
% change year-on-year
-1.78% -1.75%
Support Analyst
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
669 379 484
As % of all permanent IT jobs located in Northampton 95.03% 93.81% 98.17%
Number of salaries quoted 629 353 447
Average salary £37,500 £39,000 £37,500
Average salary % change year-on-year
-3.84% +4.00%
90% offered a salary of more than £22,500 £23,500 £25,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Northampton

Support Analyst
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Northampton region.

Support Analyst Salary Trend in Northampton

Support Analyst
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Support Analyst across the Northampton region over the 3 months to 22 September 2014.

Support Analyst Salary Histogram in Northampton

Support Analyst
Top 30 Related IT Skills in Northampton

For the 6 months to 22 September 2014, IT jobs across the Northampton region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 55 (54.46%) SQL
2 42 (41.58%) Java
3 33 (32.67%) .NET
4 30 (29.70%) Windows
5 27 (26.73%) SQL Server
6 26 (25.74%) MySQL
6 26 (25.74%) MS Excel
6 26 (25.74%) Disaster Recovery
6 26 (25.74%) Microsoft
7 23 (22.77%) Oracle
7 23 (22.77%) Mentoring
8 22 (21.78%) Degree
9 17 (16.83%) Linux
10 16 (15.84%) Apache
10 16 (15.84%) Tomcat
10 16 (15.84%) Struts
10 16 (15.84%) J2EE
10 16 (15.84%) Sun Certification
10 16 (15.84%) Sun
10 16 (15.84%) Spring
10 16 (15.84%) Software Engineering
10 16 (15.84%) Computer Science
10 16 (15.84%) OCPJP
10 16 (15.84%) OCMJD
10 16 (15.84%) Agile Software Development
10 16 (15.84%) Hibernate
11 13 (12.87%) ITIL
12 12 (11.88%) UNIX
12 12 (11.88%) MS Exchange
12 12 (11.88%) TCP/IP

Support Analyst
Top Related IT Skills in Northampton by Category

For the 6 months to 22 September 2014, IT jobs across the Northampton region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (15.84%) Apache
1 16 (15.84%) Tomcat
2 12 (11.88%) MS Exchange
3 9 (8.91%) SharePoint
4 1 (0.99%) Exchange Server 2013
4 1 (0.99%) Exchange Server 2010
4 1 (0.99%) IIS
Applications
1 26 (25.74%) MS Excel
2 9 (8.91%) MS Office
Business Applications
1 1 (0.99%) Remedy ITSM
1 1 (0.99%) Line 500
Communications & Networking
1 12 (11.88%) TCP/IP
2 3 (2.97%) LAN
2 3 (2.97%) WAN
3 2 (1.98%) SSL
3 2 (1.98%) IP Telephony
3 2 (1.98%) NetScaler
4 1 (0.99%) Wi-Fi
4 1 (0.99%) VPN
4 1 (0.99%) SAN
Database & Business Intelligence
1 27 (26.73%) SQL Server
2 26 (25.74%) MySQL
3 7 (6.93%) MongoDB
4 5 (4.95%) SQL Server Reporting Services
5 3 (2.97%) Crystal Reports
6 1 (0.99%) Oracle Database
6 1 (0.99%) Oracle Discoverer
6 1 (0.99%) SQL Server 2000
6 1 (0.99%) Oracle Database 10g
6 1 (0.99%) Oracle9i Database
Development Applications
1 5 (4.95%) Oracle Forms
2 1 (0.99%) Oracle APEX
2 1 (0.99%) Visual Studio
General
1 8 (7.92%) Retail
2 5 (4.95%) Finance
3 3 (2.97%) Law
4 1 (0.99%) Legal
Libraries, Frameworks & Software Standards
1 33 (32.67%) .NET
2 16 (15.84%) Struts
2 16 (15.84%) J2EE
2 16 (15.84%) Spring
2 16 (15.84%) Hibernate
3 4 (3.96%) ASP.NET
4 1 (0.99%) XML
4 1 (0.99%) HTML
Miscellaneous
1 16 (15.84%) Computer Science
2 10 (9.90%) Analytical Skills
3 4 (3.96%) Management Information System
4 2 (1.98%) Client/Server
Operating Systems
1 30 (29.70%) Windows
2 17 (16.83%) Linux
3 12 (11.88%) UNIX
4 11 (10.89%) Windows Server 2008
5 6 (5.94%) Windows XP
6 5 (4.95%) Windows 7
7 4 (3.96%) Windows Server 2003
7 4 (3.96%) Windows 2000 Server
8 2 (1.98%) Windows Server 2012
9 1 (0.99%) Windows 8
Processes & Methodologies
1 26 (25.74%) Disaster Recovery
2 23 (22.77%) Mentoring
3 16 (15.84%) Software Engineering
3 16 (15.84%) Agile Software Development
4 13 (12.87%) ITIL
5 11 (10.89%) Service Management
6 7 (6.93%) ITSM
7 4 (3.96%) Release Management
7 4 (3.96%) Root Cause Analysis
8 3 (2.97%) Coaching
8 3 (2.97%) Problem Management
9 2 (1.98%) Service Delivery
9 2 (1.98%) Time Management
10 1 (0.99%) Infrastructure Management
10 1 (0.99%) Service Continuity Management
10 1 (0.99%) Configuration Management
10 1 (0.99%) Security Management
10 1 (0.99%) CRM
Programming Languages
1 55 (54.46%) SQL
2 42 (41.58%) Java
3 6 (5.94%) Shell Script
4 4 (3.96%) T-SQL
4 4 (3.96%) C#
5 3 (2.97%) C
Qualifications
1 22 (21.78%) Degree
2 16 (15.84%) Sun Certification
2 16 (15.84%) OCPJP
2 16 (15.84%) OCMJD
3 7 (6.93%) Security Cleared
4 3 (2.97%) SC Cleared
4 3 (2.97%) ITIL Foundation Certificate
5 2 (1.98%) MCP
5 2 (1.98%) MCSE
5 2 (1.98%) Microsoft Certification
5 2 (1.98%) MCTS
5 2 (1.98%) MCITP
5 2 (1.98%) VMware Certified Professional (VCP)
5 2 (1.98%) MOS
Quality Assurance & Compliance
1 8 (7.92%) SLA
2 6 (5.94%) QA
System Software
1 10 (9.90%) Active Directory
2 2 (1.98%) vSphere
2 2 (1.98%) XenApp
2 2 (1.98%) XenDesktop
2 2 (1.98%) VMware ESXi
3 1 (0.99%) Oracle RMAN
3 1 (0.99%) VMware Server
3 1 (0.99%) Hyper-V
3 1 (0.99%) VMware Infrastructure
Vendors
1 26 (25.74%) Microsoft
2 23 (22.77%) Oracle
3 16 (15.84%) Sun
4 7 (6.93%) hybris
5 6 (5.94%) VMware
6 5 (4.95%) Citrix
7 1 (0.99%) BMC
7 1 (0.99%) Sage
7 1 (0.99%) Remedy
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