The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Northampton region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 25 26 40
Rank change year-on-year
+1 +14
Permanent jobs requiring a Support Analyst 31 27 22
As % of all permanent IT jobs located in Northampton 7.888% 5.934% 4.603%
As % of the Job Titles category 8.378% 6.081% 4.721%
Number of salaries quoted 29 20 18
Average salary £23,000 £32,500 £27,500
Average salary % change year-on-year
-29.23% +18.18%
90% offered a salary of more than £22,400 £19,500 £19,950
10% offered a salary of more than £29,000 £46,000 £32,300
UK excluding London average salary £27,500 £29,500 £27,500
% change year-on-year
-6.77% +7.27%
All Job Titles
Northampton
Permanent IT job ads with a match in the
Job Titles category
370 444 466
As % of all permanent IT jobs located in Northampton 94.15% 97.58% 97.49%
Number of salaries quoted 323 420 433
Average salary £37,500 £35,000 £32,500
Average salary % change year-on-year
+7.14% +7.69%
90% offered a salary of more than £23,000 £22,400 £24,750
10% offered a salary of more than £50,000 £43,000 £52,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
Northamptonshire

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Northampton region as a proportion of the total demand within the Job Titles category.

Northampton Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Northampton region.

Northampton Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Northampton region over the 3 months to 17 May 2013.

Northampton Support Analyst Salary Histogram

Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Northampton region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 22 (44.90%) Windows
2 21 (42.86%) SQL
3 19 (38.78%) Java
4 16 (32.65%) .NET
4 16 (32.65%) Active Directory
4 16 (32.65%) Microsoft Certification
5 13 (26.53%) MS Office
5 13 (26.53%) ASP.NET
6 12 (24.49%) MCSE
6 12 (24.49%) VMware
7 11 (22.45%) ITIL
8 10 (20.41%) SAN
9 9 (18.37%) SQL Server
9 9 (18.37%) Linux
10 8 (16.33%) VMware Certified Professional (VCP)
11 7 (14.29%) MPLS
11 7 (14.29%) Microsoft
11 7 (14.29%) MS Excel
12 6 (12.24%) Tomcat
12 6 (12.24%) Apache
12 6 (12.24%) Oracle
12 6 (12.24%) MCP
12 6 (12.24%) CCNA
12 6 (12.24%) Cisco Certification
12 6 (12.24%) Windows Server 2003
13 5 (10.20%) C#
13 5 (10.20%) Windows XP
13 5 (10.20%) Windows Server 2008
13 5 (10.20%) Avaya
13 5 (10.20%) Spring

Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Northampton region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 16 (32.65%) .NET
2 13 (26.53%) ASP.NET
3 5 (10.20%) Spring
4 3 (6.122%) J2EE
5 1 (2.041%) Struts
5 1 (2.041%) Hibernate
5 1 (2.041%) .NET Framework
5 1 (2.041%) WCF
5 1 (2.041%) WPF
Application Platforms
1 6 (12.24%) Apache
1 6 (12.24%) Tomcat
2 5 (10.20%) CMS
3 4 (8.163%) MS Exchange
4 2 (4.082%) Exchange Server 2003
4 2 (4.082%) Exchange Server 2007
5 1 (2.041%) Exchange Server 2010
Applications
1 13 (26.53%) MS Office
2 7 (14.29%) MS Excel
3 1 (2.041%) MS PowerPoint
Business Applications
1 2 (4.082%) Remedy ITSM
Communications & Networking
1 10 (20.41%) SAN
2 7 (14.29%) MPLS
3 2 (4.082%) PBX
3 2 (4.082%) TCP/IP
3 2 (4.082%) IP Telephony
4 1 (2.041%) iSCSI
4 1 (2.041%) NAS
4 1 (2.041%) Fibre Channel
4 1 (2.041%) PABX
4 1 (2.041%) LAN
4 1 (2.041%) VoIP
4 1 (2.041%) WAN
4 1 (2.041%) Firewall
Database & Business Intelligence
1 9 (18.37%) SQL Server
2 2 (4.082%) SQL Server 2000
Development Applications
1 1 (2.041%) Visual Studio
General
1 2 (4.082%) Finance
2 1 (2.041%) Legal
2 1 (2.041%) French Language
Miscellaneous
1 2 (4.082%) Smartcard
2 1 (2.041%) Handset
2 1 (2.041%) Computer Science
2 1 (2.041%) Data Integration
Operating Systems
1 22 (44.90%) Windows
2 9 (18.37%) Linux
3 6 (12.24%) Windows Server 2003
4 5 (10.20%) Windows XP
4 5 (10.20%) Windows Server 2008
4 5 (10.20%) Windows 8
5 4 (8.163%) Windows 7
6 3 (6.122%) Windows Vista
7 2 (4.082%) UNIX
8 1 (2.041%) Windows 2000 Server
8 1 (2.041%) Red Hat Enterprise Linux
Processes & Methodologies
1 11 (22.45%) ITIL
2 4 (8.163%) Unit Testing
3 2 (4.082%) Root Cause Analysis
3 2 (4.082%) Service Management
3 2 (4.082%) ITSM
4 1 (2.041%) Agile Software Development
4 1 (2.041%) Software Engineering
4 1 (2.041%) Service Delivery
4 1 (2.041%) Disaster Recovery
4 1 (2.041%) PRINCE2
4 1 (2.041%) RUP
4 1 (2.041%) CAD
4 1 (2.041%) Configuration Management
4 1 (2.041%) Process Improvement
Programming Languages
1 21 (42.86%) SQL
2 19 (38.78%) Java
3 5 (10.20%) C#
4 4 (8.163%) Delphi
5 1 (2.041%) C
5 1 (2.041%) VBScript
5 1 (2.041%) VB
Qualifications
1 16 (32.65%) Microsoft Certification
2 12 (24.49%) MCSE
3 8 (16.33%) VMware Certified Professional (VCP)
4 6 (12.24%) CCNA
4 6 (12.24%) Cisco Certification
4 6 (12.24%) MCP
5 4 (8.163%) Security Cleared
6 3 (6.122%) MCITP
6 3 (6.122%) Degree
7 2 (4.082%) SC Cleared
7 2 (4.082%) MCSA
8 1 (2.041%) MCAD
8 1 (2.041%) MCSD
8 1 (2.041%) Sun Certification
8 1 (2.041%) ITIL Certification
8 1 (2.041%) SCJP
8 1 (2.041%) SCJD
8 1 (2.041%) SCJA
Quality Assurance & Compliance
1 4 (8.163%) SLA
System Software
1 16 (32.65%) Active Directory
2 1 (2.041%) Terminal Server
2 1 (2.041%) VMware ESX
2 1 (2.041%) VMware Infrastructure
2 1 (2.041%) vSphere
Systems Management
1 1 (2.041%) Norton AntiVirus
1 1 (2.041%) SCCM
1 1 (2.041%) SCOM
Vendors
1 12 (24.49%) VMware
2 7 (14.29%) Microsoft
3 6 (12.24%) Oracle
4 5 (10.20%) Avaya
5 3 (6.122%) Cisco
5 3 (6.122%) Citrix
6 2 (4.082%) Dell
6 2 (4.082%) Remedy
7 1 (2.041%) Fortinet
7 1 (2.041%) SolarWinds
7 1 (2.041%) Sun
7 1 (2.041%) BMC
7 1 (2.041%) Red Hat
7 1 (2.041%) Sage
7 1 (2.041%) Symantec
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