The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 29 29 33
Rank change year-on-year
0 +4
Permanent jobs requiring a Support Analyst 51 43 21
As % of all permanent IT jobs located in Northampton 7.04% 6.50% 5.68%
As % of the Job Titles category 7.17% 6.78% 5.95%
Number of salaries quoted 49 40 21
Average salary £32,500 £24,750 £27,500
Average salary % change year-on-year
+31.31% -10.00%
90% offered a salary of more than £22,200 £21,500 £19,000
10% offered a salary of more than £40,000 £32,500 £35,000
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
711 634 353
As % of all permanent IT jobs located in Northampton 98.20% 95.77% 95.41%
Number of salaries quoted 646 585 334
Average salary £40,000 £36,500 £37,500
Average salary % change year-on-year
+9.58% -2.66%
90% offered a salary of more than £23,000 £22,500 £22,500
10% offered a salary of more than £55,000 £55,000 £52,900
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Northampton

Support Analyst
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Northampton region.

Support Analyst Salary Trend in Northampton

Support Analyst
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Support Analyst across the Northampton region over the 3 months to 28 August 2015.

Support Analyst Salary Histogram in Northampton

Support Analyst
Top 30 Related IT Skills in Northampton

For the 6 months to 28 August 2015, IT jobs across the Northampton region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 60 (73.17%) Microsoft
2 43 (52.44%) Windows
3 37 (45.12%) SQL
4 28 (34.15%) MS Excel
5 21 (25.61%) ITIL
6 19 (23.17%) Windows Server 2008
7 18 (21.95%) SQL Server
8 17 (20.73%) Active Directory
9 16 (19.51%) SharePoint
9 16 (19.51%) Retail
9 16 (19.51%) Windows 8
10 15 (18.29%) Software Testing
10 15 (18.29%) Windows 7
10 15 (18.29%) Microsoft Azure
10 15 (18.29%) User Acceptance Testing
11 14 (17.07%) Disaster Recovery
11 14 (17.07%) MCP
11 14 (17.07%) Linux
11 14 (17.07%) Citrix
12 13 (15.85%) Hyper-V
13 12 (14.63%) SCCM
13 12 (14.63%) Microsoft Certification
13 12 (14.63%) Business Intelligence
13 12 (14.63%) BusinessObjects
13 12 (14.63%) Mentoring
13 12 (14.63%) User Experience
14 11 (13.41%) Incident Management
15 9 (10.98%) SAN
15 9 (10.98%) MS Office
15 9 (10.98%) XenServer

Support Analyst
Top Related IT Skills in Northampton by Category

For the 6 months to 28 August 2015, IT jobs across the Northampton region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (19.51%) SharePoint
2 8 (9.76%) MS Exchange
3 7 (8.54%) Apache
3 7 (8.54%) Exchange Server 2010
4 6 (7.32%) Tomcat
5 4 (4.88%) IBM Notes
6 3 (3.66%) Apache Solr
7 1 (1.22%) Exchange Server 2003
7 1 (1.22%) Exchange Server 2007
Applications
1 28 (34.15%) MS Excel
2 9 (10.98%) MS Office
Business Applications
1 1 (1.22%) Dynamics AX
1 1 (1.22%) Remedy ITSM
Cloud Services
1 15 (18.29%) Microsoft Azure
2 1 (1.22%) Amazon AWS
2 1 (1.22%) Office 365
Communications & Networking
1 9 (10.98%) SAN
2 7 (8.54%) LAN
2 7 (8.54%) WAN
3 4 (4.88%) Firewall
3 4 (4.88%) VLAN
4 3 (3.66%) VoIP
4 3 (3.66%) WLAN
5 2 (2.44%) VPN
5 2 (2.44%) IP Telephony
6 1 (1.22%) Cisco ASA
6 1 (1.22%) ADSL
6 1 (1.22%) MPLS
6 1 (1.22%) OSPF
6 1 (1.22%) TCP/IP
Database & Business Intelligence
1 18 (21.95%) SQL Server
2 12 (14.63%) BusinessObjects
3 8 (9.76%) MySQL
4 2 (2.44%) Relational Database
4 2 (2.44%) Crystal Reports
5 1 (1.22%) SQL Server Reporting Services
5 1 (1.22%) DataEase
Development Applications
1 1 (1.22%) Team Foundation Server
General
1 16 (19.51%) Retail
2 6 (7.32%) Law
3 2 (2.44%) Manufacturing
4 1 (1.22%) Banking
4 1 (1.22%) Telecoms
4 1 (1.22%) Finance
Libraries, Frameworks & Software Standards
1 5 (6.10%) .NET
2 4 (4.88%) ASP.NET
3 1 (1.22%) Servlets
3 1 (1.22%) Middleware
Miscellaneous
1 12 (14.63%) User Experience
2 3 (3.66%) Computer Science
3 1 (1.22%) Enterprise Software
3 1 (1.22%) Client/Server
3 1 (1.22%) Replication
3 1 (1.22%) Analytical Skills
Operating Systems
1 43 (52.44%) Windows
2 19 (23.17%) Windows Server 2008
3 16 (19.51%) Windows 8
4 15 (18.29%) Windows 7
5 14 (17.07%) Linux
6 8 (9.76%) Windows XP
7 5 (6.10%) Android
7 5 (6.10%) Apple iOS
8 4 (4.88%) Mac OS
9 3 (3.66%) Windows Server 2003
10 2 (2.44%) UNIX
10 2 (2.44%) Windows Server 2012
10 2 (2.44%) CentOS
11 1 (1.22%) Red Hat Enterprise Linux
11 1 (1.22%) Oracle Linux
11 1 (1.22%) Ubuntu
11 1 (1.22%) Mac OS X
11 1 (1.22%) Windows 2000
Processes & Methodologies
1 21 (25.61%) ITIL
2 15 (18.29%) Software Testing
2 15 (18.29%) User Acceptance Testing
3 14 (17.07%) Disaster Recovery
4 12 (14.63%) Business Intelligence
4 12 (14.63%) Mentoring
5 11 (13.41%) Incident Management
6 7 (8.54%) Service Delivery
7 4 (4.88%) Project Management
7 4 (4.88%) E-Commerce
8 3 (3.66%) ERP
8 3 (3.66%) Penetration Testing
8 3 (3.66%) Patch Management
9 2 (2.44%) Coaching
9 2 (2.44%) Problem Management
10 1 (1.22%) Release Management
10 1 (1.22%) ITSM
10 1 (1.22%) CRM
10 1 (1.22%) Service Management
10 1 (1.22%) Quality Management
Programming Languages
1 37 (45.12%) SQL
2 5 (6.10%) Java
3 4 (4.88%) PowerShell
4 1 (1.22%) C#
4 1 (1.22%) T-SQL
Qualifications
1 14 (17.07%) MCP
2 12 (14.63%) Microsoft Certification
3 7 (8.54%) MCSA
4 4 (4.88%) MCSE
4 4 (4.88%) MCDST
5 1 (1.22%) Degree
5 1 (1.22%) MOS
5 1 (1.22%) CCNP
5 1 (1.22%) CCNA
5 1 (1.22%) Cisco Certification
Quality Assurance & Compliance
1 6 (7.32%) SLA
2 4 (4.88%) ISO/IEC 27001
3 3 (3.66%) ISO 9001
4 1 (1.22%) ISO 9000
4 1 (1.22%) BS7799
System Software
1 17 (20.73%) Active Directory
2 13 (15.85%) Hyper-V
3 9 (10.98%) XenServer
4 5 (6.10%) VMware Infrastructure
5 1 (1.22%) XenApp
Systems Management
1 12 (14.63%) SCCM
Vendors
1 60 (73.17%) Microsoft
2 14 (17.07%) Citrix
3 8 (9.76%) VMware
4 4 (4.88%) Lotus
4 4 (4.88%) LANDesk
4 4 (4.88%) HP
4 4 (4.88%) Cisco
4 4 (4.88%) IBM
4 4 (4.88%) MobileIron
5 3 (3.66%) hybris
5 3 (3.66%) Red Hat
6 2 (2.44%) Oracle
6 2 (2.44%) Cognos
7 1 (1.22%) Dell
7 1 (1.22%) BMC
7 1 (1.22%) Remedy
7 1 (1.22%) Google
7 1 (1.22%) RedPrairie
7 1 (1.22%) F5
Northampton, Northamptonshire
Proactive Appointments
Salary: Up to £32,000 per annum + £4k Car + £3.6k on-call
Posted: 2 days ago