The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 25 27 29
Rank change year-on-year
+2 +2
Permanent jobs requiring a Support Analyst 52 53 21
As % of all permanent IT jobs located in Northampton 7.68% 8.03% 6.14%
As % of the Job Titles category 7.84% 8.32% 6.36%
Number of salaries quoted 49 50 20
Average salary £25,500 £29,500 £25,000
Average salary % change year-on-year
-13.55% +18.00%
90% offered a salary of more than £19,400 £21,500 £19,000
10% offered a salary of more than £40,000 £32,650 £32,750
UK excluding London average salary £28,000 £27,500 £27,511
% change year-on-year
+1.81% -0.04%
Support Analyst
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
663 637 330
As % of all permanent IT jobs located in Northampton 97.93% 96.52% 96.49%
Number of salaries quoted 598 595 310
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Northampton

Support Analyst
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Northampton region.

Support Analyst Salary Trend in Northampton

Support Analyst
Salary Histogram in Northampton

This chart provides a salary histogram for IT jobs citing Support Analyst across the Northampton region over the 3 months to 4 August 2015.

Support Analyst Salary Histogram in Northampton

Support Analyst
Top 30 Related IT Skills in Northampton

For the 6 months to 4 August 2015, IT jobs across the Northampton region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 57 (68.67%) Microsoft
2 44 (53.01%) Windows
3 35 (42.17%) SQL
4 27 (32.53%) MS Excel
5 24 (28.92%) ITIL
6 18 (21.69%) Active Directory
6 18 (21.69%) Windows Server 2008
7 17 (20.48%) SQL Server
8 16 (19.28%) Retail
9 15 (18.07%) Hyper-V
9 15 (18.07%) Windows 7
9 15 (18.07%) Windows 8
9 15 (18.07%) SharePoint
9 15 (18.07%) Linux
9 15 (18.07%) Disaster Recovery
10 14 (16.87%) Citrix
10 14 (16.87%) Microsoft Azure
10 14 (16.87%) User Acceptance Testing
10 14 (16.87%) Software Testing
11 13 (15.66%) Mentoring
11 13 (15.66%) MCP
12 12 (14.46%) SCCM
13 11 (13.25%) User Experience
13 11 (13.25%) Microsoft Certification
13 11 (13.25%) Business Intelligence
13 11 (13.25%) BusinessObjects
14 10 (12.05%) MS Office
14 10 (12.05%) Incident Management
15 9 (10.84%) XenServer
15 9 (10.84%) Windows XP

Support Analyst
Top Related IT Skills in Northampton by Category

For the 6 months to 4 August 2015, IT jobs across the Northampton region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (18.07%) SharePoint
2 9 (10.84%) MS Exchange
3 8 (9.64%) Apache
3 8 (9.64%) Tomcat
4 7 (8.43%) Exchange Server 2010
5 4 (4.82%) IBM Notes
5 4 (4.82%) Apache Solr
6 1 (1.20%) Exchange Server 2003
6 1 (1.20%) Exchange Server 2007
Applications
1 27 (32.53%) MS Excel
2 10 (12.05%) MS Office
Business Applications
1 1 (1.20%) Dynamics AX
1 1 (1.20%) Remedy ITSM
Cloud Services
1 14 (16.87%) Microsoft Azure
2 1 (1.20%) Amazon AWS
2 1 (1.20%) Office 365
Communications & Networking
1 9 (10.84%) SAN
2 5 (6.02%) LAN
2 5 (6.02%) WAN
3 3 (3.61%) TCP/IP
3 3 (3.61%) VoIP
3 3 (3.61%) WLAN
3 3 (3.61%) Firewall
3 3 (3.61%) VLAN
4 2 (2.41%) IP Telephony
5 1 (1.20%) Cisco ASA
5 1 (1.20%) VPN
Database & Business Intelligence
1 17 (20.48%) SQL Server
2 11 (13.25%) BusinessObjects
3 8 (9.64%) MySQL
4 4 (4.82%) Relational Database
5 1 (1.20%) DataEase
5 1 (1.20%) SQL Server Reporting Services
5 1 (1.20%) Crystal Reports
Development Applications
1 1 (1.20%) Team Foundation Server
General
1 16 (19.28%) Retail
2 5 (6.02%) Law
3 2 (2.41%) Manufacturing
4 1 (1.20%) Banking
4 1 (1.20%) Telecoms
4 1 (1.20%) Finance
Libraries, Frameworks & Software Standards
1 6 (7.23%) .NET
2 4 (4.82%) ASP.NET
3 3 (3.61%) Servlets
4 1 (1.20%) Middleware
Miscellaneous
1 11 (13.25%) User Experience
2 3 (3.61%) Data Centre
3 2 (2.41%) Computer Science
4 1 (1.20%) Enterprise Software
4 1 (1.20%) Client/Server
4 1 (1.20%) Management Information System
4 1 (1.20%) Analytical Skills
Operating Systems
1 44 (53.01%) Windows
2 18 (21.69%) Windows Server 2008
3 15 (18.07%) Windows 7
3 15 (18.07%) Windows 8
3 15 (18.07%) Linux
4 9 (10.84%) Windows XP
5 5 (6.02%) UNIX
6 4 (4.82%) Apple iOS
6 4 (4.82%) CentOS
6 4 (4.82%) Android
7 3 (3.61%) Mac OS
7 3 (3.61%) Windows Server 2003
7 3 (3.61%) AIX
8 2 (2.41%) Red Hat Enterprise Linux
8 2 (2.41%) Windows Server 2012
9 1 (1.20%) Oracle Linux
9 1 (1.20%) Windows 2000
9 1 (1.20%) Mac OS X
Processes & Methodologies
1 24 (28.92%) ITIL
2 15 (18.07%) Disaster Recovery
3 14 (16.87%) Software Testing
3 14 (16.87%) User Acceptance Testing
4 13 (15.66%) Mentoring
5 11 (13.25%) Business Intelligence
6 10 (12.05%) Incident Management
7 7 (8.43%) Service Delivery
8 5 (6.02%) E-Commerce
9 4 (4.82%) Project Management
10 3 (3.61%) ERP
10 3 (3.61%) Penetration Testing
10 3 (3.61%) Patch Management
10 3 (3.61%) Data Centre Operations
11 2 (2.41%) Coaching
11 2 (2.41%) Service Management
12 1 (1.20%) Quality Management
12 1 (1.20%) CRM
12 1 (1.20%) ITSM
12 1 (1.20%) Problem Management
Programming Languages
1 35 (42.17%) SQL
2 5 (6.02%) Java
3 4 (4.82%) PowerShell
4 1 (1.20%) C#
4 1 (1.20%) T-SQL
Qualifications
1 13 (15.66%) MCP
2 11 (13.25%) Microsoft Certification
3 7 (8.43%) MCSA
4 3 (3.61%) MCDST
4 3 (3.61%) ITIL Certification
4 3 (3.61%) MCSE
5 1 (1.20%) MOS
Quality Assurance & Compliance
1 7 (8.43%) SLA
2 4 (4.82%) ISO/IEC 27001
3 3 (3.61%) ISO 9001
4 1 (1.20%) ISO 9000
4 1 (1.20%) BS7799
System Software
1 18 (21.69%) Active Directory
2 15 (18.07%) Hyper-V
3 9 (10.84%) XenServer
4 5 (6.02%) VMware Infrastructure
5 1 (1.20%) XenApp
Systems Management
1 12 (14.46%) SCCM
2 3 (3.61%) Tivoli
Vendors
1 57 (68.67%) Microsoft
2 14 (16.87%) Citrix
3 8 (9.64%) VMware
4 5 (6.02%) Red Hat
5 4 (4.82%) IBM
5 4 (4.82%) Lotus
5 4 (4.82%) hybris
5 4 (4.82%) HP
6 3 (3.61%) SAP
6 3 (3.61%) Cisco
6 3 (3.61%) LANDesk
6 3 (3.61%) MobileIron
7 2 (2.41%) Oracle
8 1 (1.20%) Cognos
8 1 (1.20%) Dell
8 1 (1.20%) BMC
8 1 (1.20%) RedPrairie
8 1 (1.20%) F5
8 1 (1.20%) Google
8 1 (1.20%) Remedy
Northampton, Northamptonshire
Big Red Recruitment
Salary: £18000 - £27000 per annum + excellent package & training
Posted: 6 days ago