The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 67 60 58
Rank change year-on-year
-7 -2
Permanent jobs requiring a Technical Support 2 7 5
As % of all permanent IT jobs located in Northampton 0.36% 1.30% 1.02%
As % of the Job Titles category 0.37% 1.35% 1.05%
Number of salaries quoted 1 7 5
Average salary £27,000 £40,000 £25,000
Average salary % change year-on-year
-32.50% +60.00%
UK excluding London average salary £30,000 £32,125 £30,000
% change year-on-year
-6.61% +7.08%
Technical Support
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
546 517 477
As % of all permanent IT jobs located in Northampton 97.67% 95.74% 97.35%
Number of salaries quoted 382 491 423
Average salary £38,500 £40,000 £35,000
Average salary % change year-on-year
-3.75% +14.28%
90% offered a salary of more than £22,500 £24,000 £23,500
10% offered a salary of more than £51,000 £52,500 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Northampton

Technical Support
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Northampton region.

Technical Support Salary Trend in Northampton

Technical Support
Top 25 Related IT Skills in Northampton

For the 6 months to 8 February 2016, IT jobs across the Northampton region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (42.86%) Active Directory
2 2 (28.57%) Microsoft
2 2 (28.57%) MS Exchange
2 2 (28.57%) ITIL
2 2 (28.57%) Windows
3 1 (14.29%) Linux
3 1 (14.29%) MS Excel
3 1 (14.29%) CRM
3 1 (14.29%) MCP
3 1 (14.29%) SQL
3 1 (14.29%) .NET
3 1 (14.29%) MS Office
3 1 (14.29%) LAN
3 1 (14.29%) VoIP
3 1 (14.29%) WAN
3 1 (14.29%) Cisco
3 1 (14.29%) A+ Certification
3 1 (14.29%) Windows Server 2003
3 1 (14.29%) Finance
3 1 (14.29%) Legal
3 1 (14.29%) Dynamics CRM
3 1 (14.29%) Office Communications Server
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Windows Server
3 1 (14.29%) Skype for Business

Technical Support
Top Related IT Skills in Northampton by Category

For the 6 months to 8 February 2016, IT jobs across the Northampton region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) MS Exchange
2 1 (14.29%) Office Communications Server
2 1 (14.29%) Skype for Business
Applications
1 1 (14.29%) MS Excel
1 1 (14.29%) MS Office
Business Applications
1 1 (14.29%) Dynamics CRM
Communications & Networking
1 1 (14.29%) LAN
1 1 (14.29%) VoIP
1 1 (14.29%) WAN
General
1 1 (14.29%) Finance
1 1 (14.29%) Legal
Libraries, Frameworks & Software Standards
1 1 (14.29%) .NET
Operating Systems
1 2 (28.57%) Windows
2 1 (14.29%) Linux
2 1 (14.29%) Windows Server
2 1 (14.29%) Windows Server 2003
2 1 (14.29%) Windows Server 2008
Processes & Methodologies
1 2 (28.57%) ITIL
2 1 (14.29%) CRM
Programming Languages
1 1 (14.29%) SQL
Qualifications
1 1 (14.29%) A+ Certification
1 1 (14.29%) MCP
System Software
1 3 (42.86%) Active Directory
Vendors
1 2 (28.57%) Microsoft
2 1 (14.29%) Cisco