The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Northampton region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 76 64 53
Rank change year-on-year
-12 -11
Permanent jobs requiring a Technical Support 1 8 4
As % of all permanent IT jobs located in Northampton 0.15% 1.22% 1.04%
As % of the Job Titles category 0.15% 1.26% 1.07%
Number of salaries quoted 1 6 4
Average salary £36,000 £28,125 £22,000
Average salary % change year-on-year
+28.00% +27.84%
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
Northamptonshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northampton
Permanent IT job ads with a match in the
Job Titles category
658 634 373
As % of all permanent IT jobs located in Northampton 97.48% 96.65% 96.88%
Number of salaries quoted 580 587 351
Average salary £42,000 £35,000 £35,000
Average salary % change year-on-year
+20.00% -
90% offered a salary of more than £23,000 £25,000 £22,500
10% offered a salary of more than £57,500 £55,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Northampton

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Northampton region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Northampton

Technical Support
Salary Trend in Northampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Northampton region.

Technical Support Salary Trend in Northampton

Technical Support
Top 30 Related IT Skills in Northampton

For the 6 months to 3 July 2015, IT jobs across the Northampton region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 2 (66.67%) Windows
2 1 (33.33%) Asset Management
2 1 (33.33%) VMware Certified Professional (VCP)
2 1 (33.33%) German Language
2 1 (33.33%) Problem Management
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) Mac OS
2 1 (33.33%) XenApp
2 1 (33.33%) vSphere
2 1 (33.33%) VMware ESXi
2 1 (33.33%) Digital Media
2 1 (33.33%) NetScaler
2 1 (33.33%) XenMobile
2 1 (33.33%) Data Centre
2 1 (33.33%) Photoshop
2 1 (33.33%) UNIX
2 1 (33.33%) Linux
2 1 (33.33%) MCSE
2 1 (33.33%) MCSA
2 1 (33.33%) LAN
2 1 (33.33%) WAN
2 1 (33.33%) TCP/IP
2 1 (33.33%) SLA
2 1 (33.33%) Cisco
2 1 (33.33%) Microsoft
2 1 (33.33%) Adobe
2 1 (33.33%) CCNP
2 1 (33.33%) CCNA
2 1 (33.33%) CCDP
2 1 (33.33%) HP

Technical Support
Top Related IT Skills in Northampton by Category

For the 6 months to 3 July 2015, IT jobs across the Northampton region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (33.33%) Photoshop
1 1 (33.33%) Adobe Illustrator
1 1 (33.33%) InDesign
Communications & Networking
1 1 (33.33%) LAN
1 1 (33.33%) WAN
1 1 (33.33%) TCP/IP
1 1 (33.33%) SAN
1 1 (33.33%) Internet
1 1 (33.33%) Firewall
1 1 (33.33%) NetScaler
General
1 1 (33.33%) Finance
1 1 (33.33%) Publishing
1 1 (33.33%) German Language
Miscellaneous
1 1 (33.33%) Digital Media
1 1 (33.33%) Data Centre
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Linux
2 1 (33.33%) Mac OS
2 1 (33.33%) UNIX
Processes & Methodologies
1 1 (33.33%) Change Management
1 1 (33.33%) Asset Management
1 1 (33.33%) Problem Management
Qualifications
1 1 (33.33%) MCSE
1 1 (33.33%) MCSA
1 1 (33.33%) CCNP
1 1 (33.33%) CCNA
1 1 (33.33%) CCDP
1 1 (33.33%) Citrix Certification
1 1 (33.33%) Cisco Certification
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) VMware Infrastructure
1 1 (33.33%) XenApp
1 1 (33.33%) vSphere
1 1 (33.33%) VMware ESXi
Systems Management
1 1 (33.33%) XenMobile
Vendors
1 1 (33.33%) Cisco
1 1 (33.33%) Microsoft
1 1 (33.33%) Adobe
1 1 (33.33%) HP
1 1 (33.33%) Dell
1 1 (33.33%) Citrix
1 1 (33.33%) NetApp
1 1 (33.33%) VMware