The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Northamptonshire region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 61 61 63
Rank change year-on-year
0 +2
Permanent jobs requiring a Technical Support 6 11 15
As % of all permanent IT jobs located in Northamptonshire 0.910% 1.442% 1.840%
As % of the Job Titles category 0.968% 1.477% 1.882%
Number of salaries quoted 6 10 15
Average salary £23,000 £36,000 £26,500
Average salary % change year-on-year
-36.11% +35.84%
90% offered a salary of more than £17,000 £22,500 £21,000
10% offered a salary of more than £25,750 £45,500 £39,400
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
620 745 797
As % of all permanent IT jobs located in Northamptonshire 94.08% 97.64% 97.79%
Number of salaries quoted 526 682 733
Average salary £37,500 £35,000 £34,000
Average salary % change year-on-year
+7.14% +2.94%
90% offered a salary of more than £22,000 £22,500 £24,500
10% offered a salary of more than £57,500 £48,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
East Midlands

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

Northamptonshire Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Northamptonshire region.

Northamptonshire Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Northamptonshire region over the 3 months to 23 May 2013.

Northamptonshire Technical Support Salary Histogram

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Northamptonshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Wellingborough +4 1 £26,500 +17.77%
Brackley 0 1 £25,000 -9.09%
Northampton -12 1 £22,000 -51.64%
Kettering - 1 £12,500 -
Technical Support
East Midlands

Technical Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Northamptonshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 8 (61.54%) Windows
2 5 (38.46%) Microsoft Certification
2 5 (38.46%) Microsoft
3 4 (30.77%) ITIL
3 4 (30.77%) MCSE
3 4 (30.77%) VMware
4 3 (23.08%) Windows Server 2008
4 3 (23.08%) MS Office
4 3 (23.08%) MCSA
4 3 (23.08%) MS Excel
4 3 (23.08%) MS Exchange
4 3 (23.08%) Dell
4 3 (23.08%) Windows Server 2003
5 2 (15.38%) Symantec
5 2 (15.38%) Remedy
5 2 (15.38%) Citrix
5 2 (15.38%) Active Directory
5 2 (15.38%) Windows XP
5 2 (15.38%) SQL
5 2 (15.38%) VMware Infrastructure
5 2 (15.38%) SCCM
5 2 (15.38%) SCOM
5 2 (15.38%) Exchange Server 2003
5 2 (15.38%) Windows Vista
6 1 (7.692%) French Language
6 1 (7.692%) Exchange Server 2007
6 1 (7.692%) Remedy ITSM
6 1 (7.692%) Time Management
6 1 (7.692%) iSCSI
6 1 (7.692%) Security Cleared

Technical Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Northamptonshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (23.08%) MS Exchange
2 2 (15.38%) Exchange Server 2003
3 1 (7.692%) Exchange Server 2007
3 1 (7.692%) Exchange Server 2010
Applications
1 3 (23.08%) MS Office
1 3 (23.08%) MS Excel
Business Applications
1 1 (7.692%) Remedy ITSM
Communications & Networking
1 1 (7.692%) iSCSI
1 1 (7.692%) NAS
1 1 (7.692%) Fibre Channel
1 1 (7.692%) LAN
1 1 (7.692%) WAN
1 1 (7.692%) TCP/IP
1 1 (7.692%) SAN
Database & Business Intelligence
1 1 (7.692%) SQL Server
General
1 1 (7.692%) French Language
1 1 (7.692%) Electronics
1 1 (7.692%) Finance
1 1 (7.692%) Automotive
Operating Systems
1 8 (61.54%) Windows
2 3 (23.08%) Windows Server 2008
2 3 (23.08%) Windows Server 2003
3 2 (15.38%) Windows XP
3 2 (15.38%) Windows Vista
4 1 (7.692%) Windows 8
4 1 (7.692%) Red Hat Enterprise Linux
4 1 (7.692%) Windows 7
4 1 (7.692%) Linux
Processes & Methodologies
1 4 (30.77%) ITIL
2 1 (7.692%) Time Management
2 1 (7.692%) Service Delivery
2 1 (7.692%) ITSM
Programming Languages
1 2 (15.38%) SQL
Qualifications
1 5 (38.46%) Microsoft Certification
2 4 (30.77%) MCSE
3 3 (23.08%) MCSA
4 1 (7.692%) Security Cleared
4 1 (7.692%) VCP5
4 1 (7.692%) VCP4
4 1 (7.692%) MCP
4 1 (7.692%) Citrix Certification
Quality Assurance & Compliance
1 1 (7.692%) SLA
System Software
1 2 (15.38%) Active Directory
1 2 (15.38%) VMware Infrastructure
2 1 (7.692%) Hyper-V
2 1 (7.692%) XenApp
Systems Management
1 2 (15.38%) SCCM
1 2 (15.38%) SCOM
2 1 (7.692%) Norton AntiVirus
Vendors
1 5 (38.46%) Microsoft
2 4 (30.77%) VMware
3 3 (23.08%) Dell
4 2 (15.38%) Symantec
4 2 (15.38%) Remedy
4 2 (15.38%) Citrix
5 1 (7.692%) HP
5 1 (7.692%) Cisco
5 1 (7.692%) Red Hat