The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 87 78 63
Rank change year-on-year
-9 -15
Permanent jobs requiring a Technical Support 3 4 7
As % of all permanent IT jobs located in Northamptonshire 0.33% 0.45% 1.07%
As % of the Job Titles category 0.34% 0.48% 1.13%
Number of salaries quoted 3 4 7
Average salary £36,000 £24,375 £26,500
Average salary % change year-on-year
+47.69% -8.01%
90% offered a salary of more than £27,600 £23,575 £17,900
10% offered a salary of more than £39,200 £32,700 £29,500
UK excluding London average salary £29,500 £28,500 £30,500
% change year-on-year
+3.50% -6.55%
Technical Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
883 827 619
As % of all permanent IT jobs located in Northamptonshire 96.40% 92.92% 94.94%
Number of salaries quoted 757 728 525
Average salary £40,000 £37,500 £35,500
Average salary % change year-on-year
+6.66% +5.63%
90% offered a salary of more than £23,500 £25,000 £22,000
10% offered a salary of more than £57,500 £55,000 £50,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Technical Support
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Northamptonshire

Technical Support
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Northamptonshire region.

Technical Support Salary Trend in Northamptonshire

Technical Support
Salary Histogram in Northamptonshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Northamptonshire region over the 3 months to 6 May 2015.

Technical Support Salary Histogram in Northamptonshire

Technical Support
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Northamptonshire region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton -5 3 £36,000 +51.57%
Technical Support
East Midlands

Technical Support
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 6 May 2015, IT jobs across the Northamptonshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 10 (71.43%) Windows
2 5 (35.71%) German Language
2 5 (35.71%) VMware
2 5 (35.71%) Firewall
2 5 (35.71%) TCP/IP
2 5 (35.71%) Citrix
2 5 (35.71%) SAN
2 5 (35.71%) NetApp
2 5 (35.71%) Dell
3 4 (28.57%) EMC
3 4 (28.57%) Symantec
3 4 (28.57%) Lotus
3 4 (28.57%) PBX
3 4 (28.57%) Active Directory
3 4 (28.57%) IBM Notes
3 4 (28.57%) MS Excel
3 4 (28.57%) MS Exchange
3 4 (28.57%) Telecoms
3 4 (28.57%) EMC NetWorker
3 4 (28.57%) Hyper-V
3 4 (28.57%) NAS
3 4 (28.57%) Fibre Channel
3 4 (28.57%) NetBackup
4 2 (14.29%) DNS
4 2 (14.29%) Terminal Services
4 2 (14.29%) DHCP
5 1 (7.14%) Internet
5 1 (7.14%) HP
5 1 (7.14%) WAN
5 1 (7.14%) Citrix Certification

Technical Support
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 6 May 2015, IT jobs across the Northamptonshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (28.57%) IBM Notes
1 4 (28.57%) MS Exchange
Applications
1 4 (28.57%) MS Excel
2 1 (7.14%) Adobe Illustrator
2 1 (7.14%) InDesign
2 1 (7.14%) Photoshop
Communications & Networking
1 5 (35.71%) TCP/IP
1 5 (35.71%) SAN
1 5 (35.71%) Firewall
2 4 (28.57%) NAS
2 4 (28.57%) Fibre Channel
2 4 (28.57%) PBX
3 2 (14.29%) DHCP
3 2 (14.29%) DNS
4 1 (7.14%) Internet
4 1 (7.14%) LAN
4 1 (7.14%) WAN
4 1 (7.14%) NetScaler
General
1 5 (35.71%) German Language
2 4 (28.57%) Telecoms
3 1 (7.14%) Finance
3 1 (7.14%) Publishing
Miscellaneous
1 1 (7.14%) Digital Media
Operating Systems
1 10 (71.43%) Windows
2 1 (7.14%) Linux
2 1 (7.14%) Mac OS
2 1 (7.14%) UNIX
Processes & Methodologies
1 1 (7.14%) Change Management
1 1 (7.14%) Asset Management
1 1 (7.14%) Problem Management
Qualifications
1 1 (7.14%) MCSE
1 1 (7.14%) MCSA
1 1 (7.14%) CCNP
1 1 (7.14%) CCNA
1 1 (7.14%) CCDP
1 1 (7.14%) Citrix Certification
1 1 (7.14%) Cisco Certification
1 1 (7.14%) Microsoft Certification
1 1 (7.14%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (7.14%) SLA
System Software
1 4 (28.57%) Hyper-V
1 4 (28.57%) Active Directory
2 2 (14.29%) Terminal Services
3 1 (7.14%) VMware Infrastructure
3 1 (7.14%) XenApp
3 1 (7.14%) vSphere
3 1 (7.14%) VMware ESXi
Systems Management
1 4 (28.57%) NetBackup
1 4 (28.57%) EMC NetWorker
2 1 (7.14%) XenMobile
Vendors
1 5 (35.71%) Citrix
1 5 (35.71%) NetApp
1 5 (35.71%) Dell
1 5 (35.71%) VMware
2 4 (28.57%) EMC
2 4 (28.57%) Lotus
2 4 (28.57%) Symantec
3 1 (7.14%) Cisco
3 1 (7.14%) Microsoft
3 1 (7.14%) Adobe
3 1 (7.14%) HP