The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 85 82 68
Rank change year-on-year
-3 -14
Permanent jobs requiring a Help Desk Support 1 1 4
As % of all permanent IT jobs located in Northamptonshire 0.11% 0.12% 0.59%
As % of the Job Titles category 0.12% 0.13% 0.63%
Number of salaries quoted 1 1 4
Average salary £25,000 £23,500 £22,000
Average salary % change year-on-year
+6.38% +6.81%
UK excluding London average salary £22,000 £22,000 £21,500
% change year-on-year
- +2.32%
Help Desk Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
847 797 639
As % of all permanent IT jobs located in Northamptonshire 96.91% 94.99% 93.97%
Number of salaries quoted 725 729 538
Average salary £40,000 £36,500 £37,500
Average salary % change year-on-year
+9.58% -2.66%
90% offered a salary of more than £23,450 £27,500 £22,000
10% offered a salary of more than £57,500 £57,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Northamptonshire

Help Desk Support
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Northamptonshire region.

Help Desk Support Salary Trend in Northamptonshire

Help Desk Support
Top 18 Related IT Skills in Northamptonshire

For the 6 months to 29 May 2015, IT jobs across the Northamptonshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 4 (100.00%) ITIL
1 4 (100.00%) ITIL Certification
2 3 (75.00%) Tivoli
2 3 (75.00%) UNIX
2 3 (75.00%) SAP
2 3 (75.00%) AIX
2 3 (75.00%) Data Centre
2 3 (75.00%) Data Centre Operations
3 1 (25.00%) XenApp
3 1 (25.00%) MS Excel
3 1 (25.00%) LAN
3 1 (25.00%) WAN
3 1 (25.00%) Microsoft
3 1 (25.00%) Citrix
3 1 (25.00%) A+ Certification
3 1 (25.00%) MS Office
3 1 (25.00%) Windows
3 1 (25.00%) Games

Help Desk Support
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 29 May 2015, IT jobs across the Northamptonshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (25.00%) MS Excel
1 1 (25.00%) MS Office
Communications & Networking
1 1 (25.00%) LAN
1 1 (25.00%) WAN
General
1 1 (25.00%) Games
Miscellaneous
1 3 (75.00%) Data Centre
Operating Systems
1 3 (75.00%) UNIX
1 3 (75.00%) AIX
2 1 (25.00%) Windows
Processes & Methodologies
1 4 (100.00%) ITIL
2 3 (75.00%) Data Centre Operations
Qualifications
1 4 (100.00%) ITIL Certification
2 1 (25.00%) A+ Certification
System Software
1 1 (25.00%) XenApp
Systems Management
1 3 (75.00%) Tivoli
Vendors
1 3 (75.00%) SAP
2 1 (25.00%) Microsoft
2 1 (25.00%) Citrix