The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 72 86 60
Rank change year-on-year
+14 -26
Permanent jobs requiring a Help Desk Support 8 1 7
As % of all permanent IT jobs located in Northamptonshire 0.84% 0.11% 1.08%
As % of the Job Titles category 0.86% 0.11% 1.12%
Number of salaries quoted 8 1 7
Average salary £18,375 £20,500 £22,000
Average salary % change year-on-year
-10.36% -6.81%
90% offered a salary of more than £17,750 £20,500 £20,600
10% offered a salary of more than £19,000 £20,500 £23,700
UK excluding London average salary £21,750 £22,500 £20,500
% change year-on-year
-3.33% +9.75%
Help Desk Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northamptonshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
925 904 623
As % of all permanent IT jobs located in Northamptonshire 97.68% 96.68% 95.70%
Number of salaries quoted 830 815 556
Average salary £40,000 £35,500 £37,500
Average salary % change year-on-year
+12.67% -5.33%
90% offered a salary of more than £22,500 £22,500 £22,500
10% offered a salary of more than £55,000 £57,500 £52,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Support
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Northamptonshire

Help Desk Support
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Northamptonshire region.

Help Desk Support Salary Trend in Northamptonshire

Help Desk Support
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Northamptonshire region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northampton - 7 £18,250 -
Brackley - 1 £18,500 -
Help Desk Support
East Midlands

Help Desk Support
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 2 September 2015, IT jobs across the Northamptonshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 6 (66.67%) Windows
2 5 (55.56%) MS Excel
2 5 (55.56%) MS Office
2 5 (55.56%) Microsoft
3 4 (44.44%) ITIL
3 4 (44.44%) SC Cleared
3 4 (44.44%) Security Cleared
3 4 (44.44%) Windows 7
4 3 (33.33%) Windows Server 2008
4 3 (33.33%) Service Management
4 3 (33.33%) Firewall
4 3 (33.33%) ITSM
4 3 (33.33%) Management Information System
4 3 (33.33%) SLA
4 3 (33.33%) Windows Server 2003
4 3 (33.33%) Internet
4 3 (33.33%) Web Services
4 3 (33.33%) C
4 3 (33.33%) SQL Server
4 3 (33.33%) IIS
4 3 (33.33%) Windows XP
4 3 (33.33%) Business Continuity
4 3 (33.33%) ITIL Foundation Certificate
4 3 (33.33%) Analytical Skills
5 2 (22.22%) Citrix
6 1 (11.11%) A+ Certification
6 1 (11.11%) ITIL Certification
6 1 (11.11%) Blackberry
6 1 (11.11%) Adobe
6 1 (11.11%) Active Directory

Help Desk Support
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 2 September 2015, IT jobs across the Northamptonshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (33.33%) IIS
2 1 (11.11%) Exchange Server 2013
Applications
1 5 (55.56%) MS Office
1 5 (55.56%) MS Excel
Communications & Networking
1 3 (33.33%) Internet
1 3 (33.33%) Firewall
2 1 (11.11%) LAN
2 1 (11.11%) WAN
Database & Business Intelligence
1 3 (33.33%) SQL Server
General
1 1 (11.11%) Games
Libraries, Frameworks & Software Standards
1 3 (33.33%) Web Services
Miscellaneous
1 3 (33.33%) Management Information System
1 3 (33.33%) Analytical Skills
2 1 (11.11%) Blackberry
2 1 (11.11%) Computer Science
Operating Systems
1 6 (66.67%) Windows
2 4 (44.44%) Windows 7
3 3 (33.33%) Windows XP
3 3 (33.33%) Windows Server 2003
3 3 (33.33%) Windows Server 2008
4 1 (11.11%) NetWare
4 1 (11.11%) Windows 8
Processes & Methodologies
1 4 (44.44%) ITIL
2 3 (33.33%) Service Management
2 3 (33.33%) ITSM
2 3 (33.33%) Business Continuity
Programming Languages
1 3 (33.33%) C
Qualifications
1 4 (44.44%) SC Cleared
1 4 (44.44%) Security Cleared
2 3 (33.33%) ITIL Foundation Certificate
3 1 (11.11%) A+ Certification
3 1 (11.11%) ITIL Certification
Quality Assurance & Compliance
1 3 (33.33%) SLA
System Software
1 1 (11.11%) Active Directory
1 1 (11.11%) XenApp
Vendors
1 5 (55.56%) Microsoft
2 2 (22.22%) Citrix
3 1 (11.11%) Adobe