The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Northamptonshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Northamptonshire region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 82 72 76
Rank change year-on-year
-10 +4
Permanent jobs requiring a Help Desk Support 2 2 2
As % of all permanent IT jobs located in Northamptonshire 0.21% 0.31% 0.24%
As % of the Job Titles category 0.23% 0.32% 0.25%
Number of salaries quoted 2 2 2
Average salary £23,500 £25,000 £13,500
Average salary % change year-on-year
-6.00% +85.18%
UK excluding London average salary £21,500 £21,500 £20,000
% change year-on-year
- +7.50%
Job Titles Category
Northamptonshire
Permanent IT job ads with a match in the
Job Titles category
873 624 814
As % of all permanent IT jobs located in Northamptonshire 92.58% 95.71% 98.07%
Number of salaries quoted 755 517 746
Average salary £37,500 £35,000 £36,000
Average salary % change year-on-year
+7.14% -2.77%
90% offered a salary of more than £24,500 £21,250 £22,500
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Help Desk Support
East Midlands

Help Desk Support
Jobs Demand Trend in Northamptonshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Northamptonshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Northamptonshire

Help Desk Support
Salary Trend in Northamptonshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Northamptonshire region.

Help Desk Support Salary Trend in Northamptonshire

Help Desk Support
Job Locations in Northamptonshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Northamptonshire region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Northampton -15 2 £23,500 -6.00%
Help Desk Support
East Midlands

Help Desk Support
Top 30 Related IT Skills in Northamptonshire

For the 6 months to 17 April 2014, IT jobs across the Northamptonshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 8 (100.00%) Microsoft
2 7 (87.50%) MCP
3 6 (75.00%) Windows Server 2003
3 6 (75.00%) Windows
3 6 (75.00%) Windows Server 2008
4 5 (62.50%) MS Office
4 5 (62.50%) Cisco
4 5 (62.50%) Citrix
4 5 (62.50%) VMware
4 5 (62.50%) IP Telephony
5 3 (37.50%) ITIL
6 2 (25.00%) LAN
6 2 (25.00%) WAN
6 2 (25.00%) SLA
6 2 (25.00%) MOS
6 2 (25.00%) Telecoms
6 2 (25.00%) Service Delivery
7 1 (12.50%) ITSM
7 1 (12.50%) Blackberry
7 1 (12.50%) Blackberry Enterprise Server
7 1 (12.50%) Service Management
7 1 (12.50%) Exchange Server 2003
7 1 (12.50%) Windows Vista
7 1 (12.50%) Exchange Server 2007
7 1 (12.50%) SC Cleared
7 1 (12.50%) Security Cleared
7 1 (12.50%) Active Directory
7 1 (12.50%) DHCP
7 1 (12.50%) TCP/IP
7 1 (12.50%) MS Exchange

Help Desk Support
Top Related IT Skills in Northamptonshire by Category

For the 6 months to 17 April 2014, IT jobs across the Northamptonshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) MS Exchange
1 1 (12.50%) Blackberry Enterprise Server
1 1 (12.50%) Exchange Server 2003
1 1 (12.50%) Exchange Server 2007
Applications
1 5 (62.50%) MS Office
Communications & Networking
1 5 (62.50%) IP Telephony
2 2 (25.00%) LAN
2 2 (25.00%) WAN
3 1 (12.50%) DHCP
3 1 (12.50%) TCP/IP
General
1 2 (25.00%) Telecoms
Miscellaneous
1 1 (12.50%) Blackberry
Operating Systems
1 6 (75.00%) Windows
1 6 (75.00%) Windows Server 2003
1 6 (75.00%) Windows Server 2008
2 1 (12.50%) Windows 7
2 1 (12.50%) Windows Vista
Processes & Methodologies
1 3 (37.50%) ITIL
2 2 (25.00%) Service Delivery
3 1 (12.50%) ITSM
3 1 (12.50%) Service Management
Qualifications
1 7 (87.50%) MCP
2 2 (25.00%) MOS
3 1 (12.50%) SC Cleared
3 1 (12.50%) Security Cleared
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 1 (12.50%) Active Directory
Vendors
1 8 (100.00%) Microsoft
2 5 (62.50%) Citrix
2 5 (62.50%) VMware
2 5 (62.50%) Cisco
Northamptonshire
OCC Computer personnel
Salary: 21000-24000 Per Annum Salary Negotiable + Excellent Benefits
Posted: 13 days ago