The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Northern Ireland region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
First Line Support
Rank - - -
Permanent jobs requiring a 1st Line Support 0 0 0
As % of all permanent IT jobs located in Northern Ireland - - -
As % of the Job Titles category - - -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £19,500 £20,000 £19,000
% change year-on-year
-2.50% +5.26%
1st Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Northern Ireland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Northern Ireland
Permanent IT job ads with a match in the
Job Titles category
120 147 329
As % of all permanent IT jobs located in Northern Ireland 96.77% 97.35% 91.90%
Number of salaries quoted 55 119 221
Average salary £37,500 £37,500 £33,000
Average salary % change year-on-year
- +13.63%
90% offered a salary of more than £26,500 £27,500 £25,000
10% offered a salary of more than £50,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

1st Line Support
Jobs Demand Trend in Northern Ireland

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Northern Ireland region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Northern Ireland

1st Line Support
Salary Trend in Northern Ireland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Northern Ireland region.

1st Line Support Salary Trend in Northern Ireland

1st Line Support
Top 17 Related IT Skills in Northern Ireland

For the 6 months to 27 November 2014, IT jobs across the Northern Ireland region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) CommVault
1 1 (100.00%) Veritas
1 1 (100.00%) Sophos
1 1 (100.00%) Disaster Recovery
1 1 (100.00%) Firewall
1 1 (100.00%) VMware
1 1 (100.00%) VMware ESX
1 1 (100.00%) Clustering
1 1 (100.00%) NetBackup
1 1 (100.00%) WSUS
1 1 (100.00%) Windows Server 2008

1st Line Support
Top Related IT Skills in Northern Ireland by Category

For the 6 months to 27 November 2014, IT jobs across the Northern Ireland region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Firewall
Miscellaneous
1 1 (100.00%) Clustering
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows Server 2008
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Disaster Recovery
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware ESX
Systems Management
1 1 (100.00%) NetBackup
1 1 (100.00%) WSUS
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) CommVault
1 1 (100.00%) Veritas
1 1 (100.00%) Sophos
1 1 (100.00%) VMware