The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 40 44 49
Rank change year-on-year
+4 +5
Permanent jobs citing Service Delivery 1 4 11
As % of all permanent IT jobs located in Norwich 0.47% 1.36% 2.48%
As % of the Processes & Methodologies category 0.55% 1.80% 3.24%
Number of salaries quoted 1 3 3
Average salary £47,500 £40,000 £44,000
Average salary % change year-on-year
+18.75% -9.09%
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
Norfolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norwich region.

Processes & Methodologies Category
Norwich
Permanent IT job ads with a match in the
Processes & Methodologies category
181 222 339
As % of all permanent IT jobs located in Norwich 84.98% 75.25% 76.52%
Number of salaries quoted 155 205 271
Average salary £37,500 £35,000 £32,500
Average salary % change year-on-year
+7.14% +7.69%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £47,500 £51,750 £46,000
UK excluding London average salary £42,500 £41,750 £40,000
% change year-on-year
+1.79% +4.37%

Service Delivery
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Norwich

Service Delivery
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Norwich region.

Service Delivery Salary Trend in Norwich

Service Delivery
Top 28 Related IT Skills in Norwich

For the 6 months to 29 September 2014, IT jobs across the Norwich region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 7 (100.00%) ITIL
2 6 (85.71%) ITIL Certification
3 3 (42.86%) MS Office
3 3 (42.86%) Mainframe
3 3 (42.86%) MS Excel
3 3 (42.86%) Microsoft
3 3 (42.86%) MS PowerPoint
3 3 (42.86%) Enterprise Architecture
3 3 (42.86%) Change Management
3 3 (42.86%) A+ Certification
4 2 (28.57%) VMware
4 2 (28.57%) Problem Management
4 2 (28.57%) Altiris
4 2 (28.57%) CCNA
4 2 (28.57%) Active Directory
4 2 (28.57%) Citrix
4 2 (28.57%) Cisco Certification
4 2 (28.57%) Microsoft Certification
4 2 (28.57%) MCP
4 2 (28.57%) Cisco
5 1 (14.29%) BizTalk Server
5 1 (14.29%) Middleware
5 1 (14.29%) webMethods
5 1 (14.29%) JBoss
5 1 (14.29%) SOA
5 1 (14.29%) Mule
5 1 (14.29%) Degree
5 1 (14.29%) Apache ServiceMix

Service Delivery
Top Related IT Skills in Norwich by Category

For the 6 months to 29 September 2014, IT jobs across the Norwich region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) BizTalk Server
1 1 (14.29%) Mule
1 1 (14.29%) Apache ServiceMix
Applications
1 3 (42.86%) MS Office
1 3 (42.86%) MS Excel
1 3 (42.86%) MS PowerPoint
Job Titles
1 3 (42.86%) Services Delivery Manager
1 3 (42.86%) Service Manager
1 3 (42.86%) Team Leader
1 3 (42.86%) Technical Manager
1 3 (42.86%) Delivery Manager
1 3 (42.86%) Technical Services Manager
1 3 (42.86%) IT Services Delivery Manager
1 3 (42.86%) IT Services Manager
1 3 (42.86%) Technical Delivery Manager
2 1 (14.29%) Developer
2 1 (14.29%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 1 (14.29%) Middleware
Miscellaneous
1 3 (42.86%) Mainframe
Processes & Methodologies
1 7 (100.00%) ITIL
2 3 (42.86%) Change Management
2 3 (42.86%) Enterprise Architecture
3 2 (28.57%) Problem Management
4 1 (14.29%) SOA
Qualifications
1 6 (85.71%) ITIL Certification
2 3 (42.86%) A+ Certification
3 2 (28.57%) MCP
3 2 (28.57%) CCNA
3 2 (28.57%) Cisco Certification
3 2 (28.57%) Microsoft Certification
4 1 (14.29%) Degree
System Software
1 2 (28.57%) Active Directory
Vendors
1 3 (42.86%) Microsoft
2 2 (28.57%) Citrix
2 2 (28.57%) Cisco
2 2 (28.57%) VMware
2 2 (28.57%) Altiris
3 1 (14.29%) JBoss
3 1 (14.29%) webMethods