The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 41 - 39
Rank change year-on-year
- 0
Permanent jobs citing Service Delivery 3 0 13
As % of all permanent IT jobs located in Norwich 1.27% - 3.49%
As % of the Processes & Methodologies category 1.47% - 4.78%
Number of salaries quoted 2 0 2
Average salary £40,000 - £43,250
UK excluding London average salary £44,000 £44,250 £42,500
% change year-on-year
-0.56% +4.11%
Service Delivery
Norfolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norwich region.

Processes & Methodologies Category
Norwich
Permanent IT job ads with a match in the
Processes & Methodologies category
204 234 272
As % of all permanent IT jobs located in Norwich 86.08% 73.82% 73.12%
Number of salaries quoted 174 221 212
Average salary £39,000 £33,000 £35,000
Average salary % change year-on-year
+18.18% -5.71%
90% offered a salary of more than £29,000 £27,500 £25,000
10% offered a salary of more than £88,500 £52,500 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Norwich

Service Delivery
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Norwich region.

Service Delivery Salary Trend in Norwich

Service Delivery
Top 30 Related IT Skills in Norwich

For the 6 months to 20 August 2014, IT jobs across the Norwich region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 7 (87.50%) ITIL
2 6 (75.00%) ITIL Certification
3 4 (50.00%) Change Management
3 4 (50.00%) MS Office
3 4 (50.00%) Microsoft
4 3 (37.50%) MS PowerPoint
4 3 (37.50%) Problem Management
4 3 (37.50%) Enterprise Architecture
4 3 (37.50%) A+ Certification
4 3 (37.50%) Active Directory
4 3 (37.50%) MS Excel
4 3 (37.50%) VMware
4 3 (37.50%) Mainframe
5 2 (25.00%) MCP
5 2 (25.00%) Citrix
5 2 (25.00%) Cisco Certification
5 2 (25.00%) Microsoft Certification
5 2 (25.00%) CCNA
5 2 (25.00%) Cisco
5 2 (25.00%) Altiris
6 1 (12.50%) Information Management
6 1 (12.50%) SQL Server 2005
6 1 (12.50%) Incident Management
6 1 (12.50%) Exchange Server 2007
6 1 (12.50%) SCCM
6 1 (12.50%) Office Communications Server
6 1 (12.50%) VMware Infrastructure
6 1 (12.50%) Windows Server 2008
6 1 (12.50%) SQL Server 2008
6 1 (12.50%) NAS

Service Delivery
Top Related IT Skills in Norwich by Category

For the 6 months to 20 August 2014, IT jobs across the Norwich region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) IIS
1 1 (12.50%) SharePoint
1 1 (12.50%) MS Exchange
1 1 (12.50%) Exchange Server 2007
1 1 (12.50%) Office Communications Server
Applications
1 4 (50.00%) MS Office
2 3 (37.50%) MS Excel
2 3 (37.50%) MS PowerPoint
Communications & Networking
1 1 (12.50%) SAN
1 1 (12.50%) Internet
1 1 (12.50%) NAS
Database & Business Intelligence
1 1 (12.50%) SQL Server
1 1 (12.50%) SQL Server 2005
1 1 (12.50%) SQL Server 2008
General
1 1 (12.50%) Publishing
Job Titles
1 4 (50.00%) Services Delivery Manager
1 4 (50.00%) Service Manager
1 4 (50.00%) Delivery Manager
2 3 (37.50%) Technical Services Manager
2 3 (37.50%) IT Services Delivery Manager
2 3 (37.50%) IT Services Manager
2 3 (37.50%) Team Leader
2 3 (37.50%) Technical Manager
2 3 (37.50%) Technical Delivery Manager
3 1 (12.50%) Infrastructure Engineer
3 1 (12.50%) Service Desk Team Leader
Miscellaneous
1 3 (37.50%) Mainframe
2 1 (12.50%) Management Information System
2 1 (12.50%) Clustering
Operating Systems
1 1 (12.50%) Windows
1 1 (12.50%) Windows Server 2003
1 1 (12.50%) Windows Server 2008
Processes & Methodologies
1 7 (87.50%) ITIL
2 4 (50.00%) Change Management
3 3 (37.50%) Enterprise Architecture
3 3 (37.50%) Problem Management
4 1 (12.50%) Change Control
4 1 (12.50%) Information Management
4 1 (12.50%) Incident Management
4 1 (12.50%) Project Management
4 1 (12.50%) Service Management
Qualifications
1 6 (75.00%) ITIL Certification
2 3 (37.50%) A+ Certification
3 2 (25.00%) MCP
3 2 (25.00%) CCNA
3 2 (25.00%) Cisco Certification
3 2 (25.00%) Microsoft Certification
4 1 (12.50%) ISEB
4 1 (12.50%) Degree
Quality Assurance & Compliance
1 1 (12.50%) ISO 9001
1 1 (12.50%) SLA
1 1 (12.50%) ISO/IEC 27001
System Software
1 3 (37.50%) Active Directory
2 1 (12.50%) VMware ESX
2 1 (12.50%) VMware Infrastructure
2 1 (12.50%) vSphere
Systems Management
1 1 (12.50%) SCCM
Vendors
1 4 (50.00%) Microsoft
2 3 (37.50%) VMware
3 2 (25.00%) Altiris
3 2 (25.00%) Citrix
3 2 (25.00%) Cisco
Norwich, Norfolk
Aviva
Salary: bonus
Posted: 5 days ago