The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 29 38 41
Rank change year-on-year
+9 +3
Permanent jobs citing Service Delivery 1 4 6
As % of all permanent IT jobs located in Norwich 0.72% 2.05% 2.28%
As % of the Processes & Methodologies category 0.83% 2.37% 2.83%
Number of salaries quoted 0 4 6
Average salary - £28,750 £52,500
Average salary % change year-on-year
- -45.23%
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
Norfolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norwich region.

Processes & Methodologies Category
Norwich
Permanent IT job ads with a match in the
Processes & Methodologies category
121 169 212
As % of all permanent IT jobs located in Norwich 87.05% 86.67% 80.61%
Number of salaries quoted 88 139 179
Average salary £42,500 £40,000 £35,000
Average salary % change year-on-year
+6.25% +14.28%
90% offered a salary of more than £25,000 £27,500 £27,500
10% offered a salary of more than £52,000 £45,000 £44,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Norwich

Service Delivery
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Norwich region.

Service Delivery Salary Trend in Norwich

Service Delivery
Top 30 Related IT Skills in Norwich

For the 6 months to 1 May 2016, IT jobs across the Norwich region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 4 (40.00%) ITIL
1 4 (40.00%) Windows
1 4 (40.00%) Cisco
1 4 (40.00%) Firewall
1 4 (40.00%) VMware
2 3 (30.00%) Information Security
2 3 (30.00%) Microsoft
2 3 (30.00%) IPv4
2 3 (30.00%) Project Management
2 3 (30.00%) DHCP
2 3 (30.00%) DNS
2 3 (30.00%) SLA
2 3 (30.00%) VLAN
2 3 (30.00%) VMware Infrastructure
2 3 (30.00%) Cisco ASA
2 3 (30.00%) Windows Server
2 3 (30.00%) Replication
3 2 (20.00%) Security Operations
3 2 (20.00%) Service Design
3 2 (20.00%) Cyberthreat
3 2 (20.00%) Data Analytics
3 2 (20.00%) Analytics
3 2 (20.00%) Cybersecurity
3 2 (20.00%) CEH
3 2 (20.00%) MS Excel
3 2 (20.00%) CISSP
3 2 (20.00%) CISA
3 2 (20.00%) CISM
3 2 (20.00%) Management Information System
3 2 (20.00%) Programme Management

Service Delivery
Top Related IT Skills in Norwich by Category

For the 6 months to 1 May 2016, IT jobs across the Norwich region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 2 (20.00%) MS Excel
Communications & Networking
1 4 (40.00%) Firewall
2 3 (30.00%) Cisco ASA
2 3 (30.00%) DHCP
2 3 (30.00%) DNS
2 3 (30.00%) IPv4
2 3 (30.00%) VLAN
General
1 1 (10.00%) Legal
1 1 (10.00%) Retail
Job Titles
1 4 (40.00%) Delivery Manager
1 4 (40.00%) Service Manager
1 4 (40.00%) Services Delivery Manager
2 3 (30.00%) IT Manager
3 2 (20.00%) IT Services Delivery Manager
3 2 (20.00%) IT Services Manager
3 2 (20.00%) Senior IT Manager
3 2 (20.00%) Senior Manager
3 2 (20.00%) Senior Service Manager
3 2 (20.00%) Senior Services Delivery Manager
4 1 (10.00%) Analyst
4 1 (10.00%) Data Analyst
4 1 (10.00%) Governance Analyst
4 1 (10.00%) ITIL Manager
4 1 (10.00%) ITIL Service Delivery Manager
4 1 (10.00%) ITIL Service Manager
Miscellaneous
1 3 (30.00%) Replication
2 2 (20.00%) Cyberthreat
2 2 (20.00%) Management Information System
3 1 (10.00%) Driving Licence
Operating Systems
1 4 (40.00%) Windows
2 3 (30.00%) Windows Server
3 1 (10.00%) Linux
Processes & Methodologies
1 4 (40.00%) ITIL
2 3 (30.00%) Information Security
2 3 (30.00%) Project Management
3 2 (20.00%) Analytics
3 2 (20.00%) Cybersecurity
3 2 (20.00%) Data Analytics
3 2 (20.00%) Programme Management
3 2 (20.00%) Security Operations
3 2 (20.00%) Service Design
4 1 (10.00%) Continuous Improvement
4 1 (10.00%) Data Privacy
4 1 (10.00%) ITIL V2
4 1 (10.00%) ITSM
4 1 (10.00%) Line Management
4 1 (10.00%) PRINCE2
4 1 (10.00%) Service Management
4 1 (10.00%) Stakeholder Management
4 1 (10.00%) Validation
Programming Languages
1 1 (10.00%) Perl
1 1 (10.00%) PowerShell
1 1 (10.00%) Python
Qualifications
1 2 (20.00%) CEH
1 2 (20.00%) CISA
1 2 (20.00%) CISM
1 2 (20.00%) CISSP
Quality Assurance & Compliance
1 3 (30.00%) SLA
System Software
1 3 (30.00%) VMware Infrastructure
2 1 (10.00%) Active Directory
Vendors
1 4 (40.00%) Cisco
1 4 (40.00%) VMware
2 3 (30.00%) Microsoft
3 1 (10.00%) Cyber-Ark
3 1 (10.00%) Lumension
3 1 (10.00%) Sophos
3 1 (10.00%) Symantec