The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 32 39 54
Rank change year-on-year
+7 +15
Permanent jobs citing Service Delivery 6 6 11
As % of all permanent IT jobs located in Norwich 3.03% 2.24% 2.43%
As % of the Processes & Methodologies category 3.57% 2.84% 3.10%
Number of salaries quoted 6 5 5
Average salary £38,750 £41,000 £47,500
Average salary % change year-on-year
-5.48% -13.68%
90% offered a salary of more than £30,000 £40,000 £43,100
10% offered a salary of more than £50,000 £41,000 £56,500
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
Norfolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Norwich region.

Processes & Methodologies Category
Norwich
Permanent IT job ads with a match in the
Processes & Methodologies category
168 211 355
As % of all permanent IT jobs located in Norwich 84.85% 78.73% 78.37%
Number of salaries quoted 146 192 285
Average salary £37,500 £35,000 £32,500
Average salary % change year-on-year
+7.14% +7.69%
90% offered a salary of more than £25,000 £26,575 £25,000
10% offered a salary of more than £50,000 £47,500 £45,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Norwich region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Norwich

Service Delivery
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Norwich region.

Service Delivery Salary Trend in Norwich

Service Delivery
Salary Histogram in Norwich

This chart provides a salary histogram for IT jobs citing Service Delivery across the Norwich region over the 3 months to 21 October 2014.

Service Delivery Salary Histogram in Norwich

Service Delivery
Top 30 Related IT Skills in Norwich

For the 6 months to 21 October 2014, IT jobs across the Norwich region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 10 (83.33%) ITIL
2 7 (58.33%) ITIL Certification
3 5 (41.67%) MS Excel
3 5 (41.67%) MS Office
4 4 (33.33%) A+ Certification
4 4 (33.33%) Microsoft
5 3 (25.00%) Mainframe
5 3 (25.00%) MS PowerPoint
5 3 (25.00%) Enterprise Architecture
5 3 (25.00%) Change Management
6 2 (16.67%) Project Management
6 2 (16.67%) VMware
6 2 (16.67%) Problem Management
6 2 (16.67%) Retail
6 2 (16.67%) Asset Management
6 2 (16.67%) Altiris
6 2 (16.67%) CCNA
6 2 (16.67%) Active Directory
6 2 (16.67%) Citrix
6 2 (16.67%) Cisco Certification
6 2 (16.67%) Microsoft Certification
6 2 (16.67%) VoIP
6 2 (16.67%) Cisco
6 2 (16.67%) MCP
6 2 (16.67%) Windows
7 1 (8.33%) JBoss
7 1 (8.33%) SOA
7 1 (8.33%) BizTalk Server
7 1 (8.33%) Middleware
7 1 (8.33%) webMethods

Service Delivery
Top Related IT Skills in Norwich by Category

For the 6 months to 21 October 2014, IT jobs across the Norwich region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) JBoss
1 1 (8.33%) BizTalk Server
1 1 (8.33%) Mule
1 1 (8.33%) Apache ServiceMix
Applications
1 5 (41.67%) MS Excel
1 5 (41.67%) MS Office
2 3 (25.00%) MS PowerPoint
Communications & Networking
1 2 (16.67%) VoIP
General
1 2 (16.67%) Retail
Job Titles
1 3 (25.00%) IT Services Manager
1 3 (25.00%) Services Delivery Manager
1 3 (25.00%) Service Manager
1 3 (25.00%) Team Leader
1 3 (25.00%) Technical Manager
1 3 (25.00%) Delivery Manager
1 3 (25.00%) Technical Services Manager
1 3 (25.00%) IT Services Delivery Manager
1 3 (25.00%) Technical Delivery Manager
2 1 (8.33%) Developer
2 1 (8.33%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 1 (8.33%) Middleware
Miscellaneous
1 3 (25.00%) Mainframe
Operating Systems
1 2 (16.67%) Windows
Processes & Methodologies
1 10 (83.33%) ITIL
2 3 (25.00%) Enterprise Architecture
2 3 (25.00%) Change Management
3 2 (16.67%) Project Management
3 2 (16.67%) Problem Management
3 2 (16.67%) Asset Management
4 1 (8.33%) SOA
Qualifications
1 7 (58.33%) ITIL Certification
2 4 (33.33%) A+ Certification
3 2 (16.67%) CCNA
3 2 (16.67%) Cisco Certification
3 2 (16.67%) Microsoft Certification
3 2 (16.67%) MCP
4 1 (8.33%) Degree
System Software
1 2 (16.67%) Active Directory
Vendors
1 4 (33.33%) Microsoft
2 2 (16.67%) VMware
2 2 (16.67%) Altiris
2 2 (16.67%) Citrix
2 2 (16.67%) Cisco
3 1 (8.33%) webMethods
Norwich, Norfolk
Experis Ltd
Salary: £15000.00 - £25000.00 per annum + Y
Posted: 8 hours ago