The table below looks at the statistics for SLA skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 44 42 50
Rank change year-on-year
-2 +8
Permanent jobs citing SLA 2 4 1
As % of all permanent IT jobs located in Norwich 0.96% 1.54% 0.31%
As % of the Quality Assurance & Compliance category 16.67% 20.00% 2.86%
Number of salaries quoted 2 4 1
Average salary £36,250 £56,500 £40,000
Average salary % change year-on-year
-35.84% +41.25%
UK excluding London average salary £35,000 £33,000 £35,000
% change year-on-year
+6.06% -5.71%
SLA
Norfolk

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Norwich region.

Quality Assurance & Compliance Category
Norwich
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
12 20 35
As % of all permanent IT jobs located in Norwich 5.74% 7.69% 10.94%
Number of salaries quoted 11 19 30
Average salary £39,250 £28,500 £27,844
Average salary % change year-on-year
+37.71% +2.35%
90% offered a salary of more than £23,250 £24,000 £22,965
10% offered a salary of more than £45,000 £45,000 £49,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Norwich region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Norwich

SLA
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Norwich region.

SLA Salary Trend in Norwich

SLA
Top 30 Related IT Skills in Norwich

For the 6 months to 22 May 2015, IT jobs across the Norwich region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 4 (50.00%) Windows
2 3 (37.50%) MS Excel
2 3 (37.50%) ITIL
2 3 (37.50%) Microsoft
2 3 (37.50%) MS PowerPoint
2 3 (37.50%) ITIL Foundation Certificate
3 2 (25.00%) Windows Server 2012
3 2 (25.00%) Oracle Database
3 2 (25.00%) Performance Tuning
3 2 (25.00%) Relational Database
3 2 (25.00%) Oracle Database 11g
3 2 (25.00%) SQL Server Analysis Services
3 2 (25.00%) Windows Server 2008
3 2 (25.00%) Microsoft Analysis Services
3 2 (25.00%) Replication
3 2 (25.00%) Oracle Database 10g
3 2 (25.00%) SQL
3 2 (25.00%) T-SQL
3 2 (25.00%) VBScript
3 2 (25.00%) VB
3 2 (25.00%) Oracle
3 2 (25.00%) SQL Server
3 2 (25.00%) Business Objects
3 2 (25.00%) Data Warehouse
3 2 (25.00%) DTS
3 2 (25.00%) Windows Server 2003
3 2 (25.00%) Disaster Recovery
3 2 (25.00%) Clustering
3 2 (25.00%) Coaching
4 1 (12.50%) Analytical Skills

SLA
Top Related IT Skills in Norwich by Category

For the 6 months to 22 May 2015, IT jobs across the Norwich region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) MS Exchange
1 1 (12.50%) Exchange Server 2007
1 1 (12.50%) Exchange Server 2010
Applications
1 3 (37.50%) MS Excel
1 3 (37.50%) MS PowerPoint
Cloud Services
1 1 (12.50%) Microsoft Azure
1 1 (12.50%) Amazon AWS
1 1 (12.50%) Office 365
Communications & Networking
1 1 (12.50%) LAN
1 1 (12.50%) WAN
1 1 (12.50%) DHCP
1 1 (12.50%) DNS
Database & Business Intelligence
1 2 (25.00%) Oracle Database
1 2 (25.00%) Relational Database
1 2 (25.00%) Oracle Database 11g
1 2 (25.00%) SQL Server Analysis Services
1 2 (25.00%) Microsoft Analysis Services
1 2 (25.00%) Oracle Database 10g
1 2 (25.00%) SQL Server
1 2 (25.00%) Data Warehouse
1 2 (25.00%) DTS
General
1 1 (12.50%) Finance
Job Titles
1 4 (50.00%) Analyst
2 3 (37.50%) 1st Line Support
2 3 (37.50%) Service Analyst
2 3 (37.50%) Service Desk Analyst
3 2 (25.00%) SQL Server DBA
3 2 (25.00%) SQL DBA
3 2 (25.00%) DBA
3 2 (25.00%) Support Analyst
4 1 (12.50%) Services Delivery Manager
4 1 (12.50%) Service Manager
4 1 (12.50%) Desktop Support Analyst
4 1 (12.50%) Operations Manager
4 1 (12.50%) Desktop Support
4 1 (12.50%) Help Desk Analyst
4 1 (12.50%) Help Desk Team Lead
4 1 (12.50%) Delivery Manager
4 1 (12.50%) Desktop Analyst
4 1 (12.50%) Incident Manager
4 1 (12.50%) Help Desk Support
4 1 (12.50%) Senior Analyst
Miscellaneous
1 2 (25.00%) Replication
1 2 (25.00%) Clustering
2 1 (12.50%) Analytical Skills
Operating Systems
1 4 (50.00%) Windows
2 2 (25.00%) Windows Server 2012
2 2 (25.00%) Windows Server 2008
2 2 (25.00%) Windows Server 2003
3 1 (12.50%) Windows XP
Processes & Methodologies
1 3 (37.50%) ITIL
2 2 (25.00%) Performance Tuning
2 2 (25.00%) Disaster Recovery
2 2 (25.00%) Coaching
3 1 (12.50%) Service Management
3 1 (12.50%) Service Delivery
3 1 (12.50%) Knowledge Management
3 1 (12.50%) Incident Management
3 1 (12.50%) Problem Management
3 1 (12.50%) Continuous Improvement
3 1 (12.50%) Line Management
3 1 (12.50%) Mentoring
Programming Languages
1 2 (25.00%) SQL
1 2 (25.00%) T-SQL
1 2 (25.00%) VBScript
1 2 (25.00%) VB
Qualifications
1 3 (37.50%) ITIL Foundation Certificate
2 1 (12.50%) MCP
Quality Assurance & Compliance
1 1 (12.50%) QA
System Software
1 1 (12.50%) Active Directory
Vendors
1 3 (37.50%) Microsoft
2 2 (25.00%) Oracle
2 2 (25.00%) Business Objects