The table below looks at the statistics for SLA skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 26 34 45
Rank change year-on-year
+8 +11
Permanent jobs citing SLA 6 7 2
As % of all permanent IT jobs located in Norwich 3.64% 3.15% 0.85%
As % of the Quality Assurance & Compliance category 24.00% 17.95% 20.00%
Number of salaries quoted 4 7 2
Average salary £29,250 £20,500 £50,000
Average salary % change year-on-year
+42.68% -59.00%
UK excluding London average salary £35,000 £35,000 £35,000
SLA
Norfolk

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Norwich region.

Quality Assurance & Compliance Category
Norwich
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
25 39 10
As % of all permanent IT jobs located in Norwich 15.15% 17.57% 4.27%
Number of salaries quoted 20 36 9
Average salary £27,000 £44,000 £55,000
Average salary % change year-on-year
-38.63% -20.00%
90% offered a salary of more than £22,500 £20,500 £38,500
10% offered a salary of more than £55,000 £80,000 £72,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

SLA
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Norwich region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Norwich

SLA
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Norwich region.

SLA Salary Trend in Norwich

SLA
Salary Histogram in Norwich

This chart provides a salary histogram for IT jobs citing SLA across the Norwich region over the 3 months to 5 February 2016.

SLA Salary Histogram in Norwich

SLA
Top 30 Related IT Skills in Norwich

For the 6 months to 5 February 2016, IT jobs across the Norwich region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 9 (69.23%) Windows
2 7 (53.85%) Microsoft
3 6 (46.15%) MCP
3 6 (46.15%) MS Excel
3 6 (46.15%) VMware
3 6 (46.15%) VMware Infrastructure
4 4 (30.77%) Windows Server 2008
4 4 (30.77%) Windows 8
4 4 (30.77%) DHCP
4 4 (30.77%) DNS
4 4 (30.77%) Active Directory
4 4 (30.77%) Driving Licence
4 4 (30.77%) Line Management
4 4 (30.77%) Mentoring
5 3 (23.08%) Coaching
5 3 (23.08%) DBS Check
5 3 (23.08%) Windows Server
5 3 (23.08%) Citrix
5 3 (23.08%) Cisco Certification
5 3 (23.08%) Microsoft Certification
5 3 (23.08%) Cisco
5 3 (23.08%) CCNP
5 3 (23.08%) CCNA
5 3 (23.08%) Windows XP
5 3 (23.08%) MS Exchange
5 3 (23.08%) LAN
5 3 (23.08%) WAN
5 3 (23.08%) MCSA
5 3 (23.08%) Service Delivery
5 3 (23.08%) Project Management

SLA
Top Related IT Skills in Norwich by Category

For the 6 months to 5 February 2016, IT jobs across the Norwich region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 3 (23.08%) Exchange Server 2000
1 3 (23.08%) Exchange Server 2003
1 3 (23.08%) Exchange Server 2007
1 3 (23.08%) MS Exchange
Applications
1 6 (46.15%) MS Excel
Communications & Networking
1 4 (30.77%) DHCP
1 4 (30.77%) DNS
2 3 (23.08%) LAN
2 3 (23.08%) WAN
3 1 (7.69%) SAN
3 1 (7.69%) Wireless
General
1 3 (23.08%) Finance
Job Titles
1 3 (23.08%) Analyst
1 3 (23.08%) Delivery Manager
1 3 (23.08%) Desktop Analyst
1 3 (23.08%) Desktop Support
1 3 (23.08%) Desktop Support Analyst
1 3 (23.08%) IT Engineer
1 3 (23.08%) Service Manager
1 3 (23.08%) Services Delivery Manager
1 3 (23.08%) Support Analyst
2 2 (15.38%) IT Manager
2 2 (15.38%) IT Services Delivery Manager
2 2 (15.38%) IT Services Manager
2 2 (15.38%) Senior IT Manager
2 2 (15.38%) Senior Manager
2 2 (15.38%) Senior Service Manager
2 2 (15.38%) Senior Services Delivery Manager
2 2 (15.38%) Technical Support
3 1 (7.69%) IT Support
3 1 (7.69%) Senior Desktop Analyst
3 1 (7.69%) Senior IT Support
Miscellaneous
1 4 (30.77%) Driving Licence
Operating Systems
1 9 (69.23%) Windows
2 4 (30.77%) Windows 8
2 4 (30.77%) Windows Server 2008
3 3 (23.08%) Windows 2000 Server
3 3 (23.08%) Windows Server
3 3 (23.08%) Windows XP
4 1 (7.69%) Windows 7
4 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 4 (30.77%) Line Management
1 4 (30.77%) Mentoring
2 3 (23.08%) Coaching
2 3 (23.08%) ITIL
2 3 (23.08%) Knowledge Management
2 3 (23.08%) Project Management
2 3 (23.08%) Service Delivery
2 3 (23.08%) Time Management
3 2 (15.38%) Programme Management
4 1 (7.69%) ITIL V2
4 1 (7.69%) ITSM
4 1 (7.69%) Network Management
4 1 (7.69%) PRINCE2
4 1 (7.69%) Project Planning
4 1 (7.69%) Resource Management
4 1 (7.69%) Service Management
Qualifications
1 6 (46.15%) MCP
2 3 (23.08%) CCNA
2 3 (23.08%) CCNP
2 3 (23.08%) Cisco Certification
2 3 (23.08%) DBS Check
2 3 (23.08%) MCSA
2 3 (23.08%) Microsoft Certification
Quality Assurance & Compliance
1 3 (23.08%) QA
System Software
1 6 (46.15%) VMware Infrastructure
2 4 (30.77%) Active Directory
3 3 (23.08%) Hyper-V
Vendors
1 7 (53.85%) Microsoft
2 6 (46.15%) VMware
3 3 (23.08%) Cisco
3 3 (23.08%) Citrix