The table below looks at the statistics for SLA skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 28 38 42
Rank change year-on-year
+10 +4
Permanent jobs citing SLA 2 3 4
As % of all permanent IT jobs located in Norwich 1.44% 1.55% 1.49%
As % of the Quality Assurance & Compliance category 13.33% 16.67% 16.00%
Number of salaries quoted 2 3 4
Average salary £26,125 £32,500 £27,750
Average salary % change year-on-year
-19.61% +17.11%
90% offered a salary of more than £25,225 £32,500 £15,775
10% offered a salary of more than £27,025 £38,500 £29,925
UK excluding London average salary £35,000 £35,000 £32,500
% change year-on-year
- +7.69%
SLA
Norfolk

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Norwich region.

Quality Assurance & Compliance Category
Norwich
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
15 18 25
As % of all permanent IT jobs located in Norwich 10.79% 9.28% 9.33%
Number of salaries quoted 11 18 23
Average salary £30,000 £42,000 £38,500
Average salary % change year-on-year
-28.57% +9.09%
90% offered a salary of more than £21,500 £29,000 £24,000
10% offered a salary of more than £40,000 £60,000 £44,700
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

SLA
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Norwich region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Norwich

SLA
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Norwich region.

SLA Salary Trend in Norwich

SLA
Top 30 Related IT Skills in Norwich

For the 6 months to 29 April 2016, IT jobs across the Norwich region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 5 (62.50%) Microsoft
2 4 (50.00%) Windows
2 4 (50.00%) MS Excel
2 4 (50.00%) VMware
2 4 (50.00%) VMware Infrastructure
3 3 (37.50%) ITIL
3 3 (37.50%) Citrix
3 3 (37.50%) Service Delivery
4 2 (25.00%) Project Management
4 2 (25.00%) DHCP
4 2 (25.00%) DNS
4 2 (25.00%) Programme Management
4 2 (25.00%) Windows Server 2008
4 2 (25.00%) Windows 8
4 2 (25.00%) Driving Licence
4 2 (25.00%) Active Directory
4 2 (25.00%) Service Design
5 1 (12.50%) DBS Check
5 1 (12.50%) Windows Server
5 1 (12.50%) Windows Server 2012
5 1 (12.50%) Analytics
5 1 (12.50%) Relational Database
5 1 (12.50%) Line Management
5 1 (12.50%) Mentoring
5 1 (12.50%) Windows 2000 Server
5 1 (12.50%) Hyper-V
5 1 (12.50%) Hadoop
5 1 (12.50%) Windows 7
5 1 (12.50%) Network Management
5 1 (12.50%) ITIL V2

SLA
Top Related IT Skills in Norwich by Category

For the 6 months to 29 April 2016, IT jobs across the Norwich region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) Exchange Server 2000
1 1 (12.50%) Exchange Server 2003
1 1 (12.50%) Exchange Server 2007
1 1 (12.50%) MS Exchange
Applications
1 4 (50.00%) MS Excel
Communications & Networking
1 2 (25.00%) DHCP
1 2 (25.00%) DNS
2 1 (12.50%) SAN
2 1 (12.50%) Wireless
Database & Business Intelligence
1 1 (12.50%) Big Data
1 1 (12.50%) Hadoop
1 1 (12.50%) RDBMS
1 1 (12.50%) Relational Database
General
1 1 (12.50%) Finance
1 1 (12.50%) Marketing
Job Titles
1 3 (37.50%) Delivery Manager
1 3 (37.50%) Service Manager
1 3 (37.50%) Services Delivery Manager
2 2 (25.00%) IT Manager
2 2 (25.00%) IT Services Delivery Manager
2 2 (25.00%) IT Services Manager
2 2 (25.00%) Senior IT Manager
2 2 (25.00%) Senior Manager
2 2 (25.00%) Senior Service Manager
2 2 (25.00%) Senior Services Delivery Manager
2 2 (25.00%) Technical Support
3 1 (12.50%) Analyst
3 1 (12.50%) Consultant
3 1 (12.50%) Data Analyst
3 1 (12.50%) Field Engineer
3 1 (12.50%) IT Consultant
3 1 (12.50%) IT Support
3 1 (12.50%) Marketing Analyst
3 1 (12.50%) Marketing Data Analyst
3 1 (12.50%) Support Consultant
Libraries, Frameworks & Software Standards
1 1 (12.50%) .NET
Miscellaneous
1 2 (25.00%) Driving Licence
Operating Systems
1 4 (50.00%) Windows
2 2 (25.00%) Windows 8
2 2 (25.00%) Windows Server 2008
3 1 (12.50%) Windows 2000 Server
3 1 (12.50%) Windows 7
3 1 (12.50%) Windows Server
3 1 (12.50%) Windows Server 2012
3 1 (12.50%) Windows XP
Processes & Methodologies
1 3 (37.50%) ITIL
1 3 (37.50%) Service Delivery
2 2 (25.00%) Programme Management
2 2 (25.00%) Project Management
2 2 (25.00%) Service Design
3 1 (12.50%) Analytics
3 1 (12.50%) CRM
3 1 (12.50%) ITIL V2
3 1 (12.50%) ITSM
3 1 (12.50%) Line Management
3 1 (12.50%) Mentoring
3 1 (12.50%) Network Management
3 1 (12.50%) Service Management
3 1 (12.50%) Time Management
Programming Languages
1 1 (12.50%) SQL
Qualifications
1 1 (12.50%) CCNA
1 1 (12.50%) CCNP
1 1 (12.50%) Cisco Certification
1 1 (12.50%) DBS Check
1 1 (12.50%) MCP
1 1 (12.50%) MCSA
1 1 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 1 (12.50%) Data Quality
System Software
1 4 (50.00%) VMware Infrastructure
2 2 (25.00%) Active Directory
3 1 (12.50%) Hyper-V
Vendors
1 5 (62.50%) Microsoft
2 4 (50.00%) VMware
3 3 (37.50%) Citrix
4 1 (12.50%) Cisco
4 1 (12.50%) Teradata