The table below looks at the statistics for SLA skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 41 44 44
Rank change year-on-year
+3 0
Permanent jobs citing SLA 3 4 1
As % of all permanent IT jobs located in Norwich 1.57% 1.51% 0.35%
As % of the Quality Assurance & Compliance category 16.67% 16.00% 3.70%
Number of salaries quoted 3 4 0
Average salary £32,500 £27,750 -
Average salary % change year-on-year
+17.11% -
UK excluding London average salary £35,000 £32,500 £36,736
% change year-on-year
+7.69% -11.53%
SLA
Norfolk

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Norwich region.

Quality Assurance & Compliance Category
Norwich
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
18 25 27
As % of all permanent IT jobs located in Norwich 9.42% 9.43% 9.57%
Number of salaries quoted 18 23 22
Average salary £42,500 £38,500 £34,500
Average salary % change year-on-year
+10.38% +11.59%
90% offered a salary of more than £29,000 £24,000 £23,500
10% offered a salary of more than £44,700 £48,500 £55,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Norwich region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Norwich

SLA
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Norwich region.

SLA Salary Trend in Norwich

SLA
Top 30 Related IT Skills in Norwich

For the 6 months to 24 April 2015, IT jobs across the Norwich region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 9 (64.29%) Microsoft
1 9 (64.29%) ITIL
2 8 (57.14%) MS Excel
2 8 (57.14%) MS PowerPoint
2 8 (57.14%) ITIL Foundation Certificate
3 5 (35.71%) Windows
4 2 (14.29%) Windows Server 2012
4 2 (14.29%) Oracle Database
4 2 (14.29%) Performance Tuning
4 2 (14.29%) Relational Database
4 2 (14.29%) Oracle Database 11g
4 2 (14.29%) SQL Server Analysis Services
4 2 (14.29%) Windows Server 2008
4 2 (14.29%) Clustering
4 2 (14.29%) Replication
4 2 (14.29%) Microsoft Analysis Services
4 2 (14.29%) Disaster Recovery
4 2 (14.29%) Oracle Database 10g
4 2 (14.29%) Active Directory
4 2 (14.29%) Windows Server 2003
4 2 (14.29%) Data Warehouse
4 2 (14.29%) DTS
4 2 (14.29%) SQL
4 2 (14.29%) T-SQL
4 2 (14.29%) VBScript
4 2 (14.29%) VB
4 2 (14.29%) Oracle
4 2 (14.29%) SQL Server
4 2 (14.29%) Business Objects
4 2 (14.29%) Coaching

SLA
Top Related IT Skills in Norwich by Category

For the 6 months to 24 April 2015, IT jobs across the Norwich region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) MS Exchange
1 1 (7.14%) Exchange Server 2007
1 1 (7.14%) Exchange Server 2010
Applications
1 8 (57.14%) MS Excel
1 8 (57.14%) MS PowerPoint
2 1 (7.14%) MS Office
Cloud Services
1 1 (7.14%) Microsoft Azure
1 1 (7.14%) Amazon AWS
1 1 (7.14%) Office 365
Communications & Networking
1 1 (7.14%) LAN
1 1 (7.14%) WAN
1 1 (7.14%) DHCP
1 1 (7.14%) DNS
Database & Business Intelligence
1 2 (14.29%) SQL Server
1 2 (14.29%) Data Warehouse
1 2 (14.29%) DTS
1 2 (14.29%) Oracle Database 10g
1 2 (14.29%) Microsoft Analysis Services
1 2 (14.29%) Oracle Database 11g
1 2 (14.29%) SQL Server Analysis Services
1 2 (14.29%) Oracle Database
1 2 (14.29%) Relational Database
General
1 1 (7.14%) Finance
Job Titles
1 9 (64.29%) Analyst
2 8 (57.14%) Service Analyst
2 8 (57.14%) Service Desk Analyst
3 7 (50.00%) 1st Line Support
4 5 (35.71%) Support Analyst
5 3 (21.43%) 1st Line Support Analyst
6 2 (14.29%) SQL Server DBA
6 2 (14.29%) Help Desk Support
6 2 (14.29%) DBA
6 2 (14.29%) SQL DBA
7 1 (7.14%) Help Desk Team Lead
7 1 (7.14%) Delivery Manager
7 1 (7.14%) Desktop Analyst
7 1 (7.14%) Incident Manager
7 1 (7.14%) Senior Desktop Analyst
7 1 (7.14%) Senior Desktop Support
7 1 (7.14%) Senior Desktop Support Analyst
7 1 (7.14%) Help Desk Analyst
7 1 (7.14%) Operations Manager
7 1 (7.14%) Senior Analyst
Miscellaneous
1 2 (14.29%) Replication
1 2 (14.29%) Clustering
2 1 (7.14%) Analytical Skills
Operating Systems
1 5 (35.71%) Windows
2 2 (14.29%) Windows Server 2003
2 2 (14.29%) Windows Server 2008
2 2 (14.29%) Windows Server 2012
3 1 (7.14%) Windows XP
Processes & Methodologies
1 9 (64.29%) ITIL
2 2 (14.29%) Performance Tuning
2 2 (14.29%) Disaster Recovery
2 2 (14.29%) Coaching
3 1 (7.14%) Knowledge Management
3 1 (7.14%) Incident Management
3 1 (7.14%) Problem Management
3 1 (7.14%) Continuous Improvement
3 1 (7.14%) Line Management
3 1 (7.14%) Mentoring
3 1 (7.14%) Service Management
3 1 (7.14%) Service Delivery
Programming Languages
1 2 (14.29%) SQL
1 2 (14.29%) T-SQL
1 2 (14.29%) VBScript
1 2 (14.29%) VB
Qualifications
1 8 (57.14%) ITIL Foundation Certificate
2 1 (7.14%) MCP
Quality Assurance & Compliance
1 1 (7.14%) QA
System Software
1 2 (14.29%) Active Directory
Vendors
1 9 (64.29%) Microsoft
2 2 (14.29%) Oracle
2 2 (14.29%) Business Objects