The table below looks at the statistics for SLA skills in IT jobs advertised for the Norwich region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 33 37 45
Rank change year-on-year
+4 +8
Permanent jobs citing SLA 4 5 1
As % of all permanent IT jobs located in Norwich 2.13% 2.01% 0.36%
As % of the Quality Assurance & Compliance category 15.38% 21.74% 5.56%
Number of salaries quoted 4 5 0
Average salary £36,250 £30,750 -
Average salary % change year-on-year
+17.88% -
UK excluding London average salary £35,000 £33,000 £37,500
% change year-on-year
+6.06% -12.00%
SLA
Norfolk

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Norwich region.

Quality Assurance & Compliance Category
Norwich
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
26 23 18
As % of all permanent IT jobs located in Norwich 13.83% 9.24% 6.55%
Number of salaries quoted 26 22 16
Average salary £42,500 £38,500 £28,750
Average salary % change year-on-year
+10.38% +33.91%
90% offered a salary of more than £28,000 £24,000 £23,500
10% offered a salary of more than £44,000 £48,250 £55,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in Norwich

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Norwich region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Norwich

SLA
Salary Trend in Norwich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Norwich region.

SLA Salary Trend in Norwich

SLA
Salary Histogram in Norwich

This chart provides a salary histogram for IT jobs citing SLA across the Norwich region over the 3 months to 6 March 2015.

SLA Salary Histogram in Norwich

SLA
Top 30 Related IT Skills in Norwich

For the 6 months to 6 March 2015, IT jobs across the Norwich region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 12 (75.00%) Microsoft
1 12 (75.00%) ITIL
2 11 (68.75%) MS Excel
2 11 (68.75%) MS PowerPoint
3 10 (62.50%) ITIL Foundation Certificate
4 4 (25.00%) Windows
5 2 (12.50%) Oracle Database 11g
5 2 (12.50%) SQL Server Analysis Services
5 2 (12.50%) Windows Server 2008
5 2 (12.50%) Windows Server 2012
5 2 (12.50%) Oracle Database
5 2 (12.50%) Performance Tuning
5 2 (12.50%) Relational Database
5 2 (12.50%) Microsoft Analysis Services
5 2 (12.50%) Windows Server 2003
5 2 (12.50%) Disaster Recovery
5 2 (12.50%) Replication
5 2 (12.50%) Clustering
5 2 (12.50%) Data Warehouse
5 2 (12.50%) DTS
5 2 (12.50%) Oracle Database 10g
5 2 (12.50%) Active Directory
5 2 (12.50%) SQL
5 2 (12.50%) T-SQL
5 2 (12.50%) VBScript
5 2 (12.50%) VB
5 2 (12.50%) Oracle
5 2 (12.50%) SQL Server
5 2 (12.50%) Business Objects
6 1 (6.25%) MS Office

SLA
Top Related IT Skills in Norwich by Category

For the 6 months to 6 March 2015, IT jobs across the Norwich region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) MS Exchange
1 1 (6.25%) Exchange Server 2007
1 1 (6.25%) Exchange Server 2010
Applications
1 11 (68.75%) MS Excel
1 11 (68.75%) MS PowerPoint
2 1 (6.25%) MS Office
Cloud Services
1 1 (6.25%) Microsoft Azure
1 1 (6.25%) Office 365
Communications & Networking
1 1 (6.25%) DHCP
1 1 (6.25%) DNS
Database & Business Intelligence
1 2 (12.50%) SQL Server
1 2 (12.50%) Data Warehouse
1 2 (12.50%) DTS
1 2 (12.50%) Oracle Database 10g
1 2 (12.50%) Microsoft Analysis Services
1 2 (12.50%) Oracle Database 11g
1 2 (12.50%) SQL Server Analysis Services
1 2 (12.50%) Oracle Database
1 2 (12.50%) Relational Database
Job Titles
1 11 (68.75%) Analyst
1 11 (68.75%) Service Analyst
1 11 (68.75%) Service Desk Analyst
2 7 (43.75%) 1st Line Support
3 6 (37.50%) Support Analyst
4 3 (18.75%) 1st Line Support Analyst
5 2 (12.50%) DBA
5 2 (12.50%) SQL Server DBA
5 2 (12.50%) Help Desk Support
5 2 (12.50%) SQL DBA
6 1 (6.25%) Help Desk Team Lead
6 1 (6.25%) Delivery Manager
6 1 (6.25%) Incident Manager
6 1 (6.25%) Team Leader
6 1 (6.25%) Help Desk Analyst
6 1 (6.25%) Operations Manager
6 1 (6.25%) Services Delivery Manager
6 1 (6.25%) Service Manager
6 1 (6.25%) IT Support
Miscellaneous
1 2 (12.50%) Replication
1 2 (12.50%) Clustering
2 1 (6.25%) Analytical Skills
Operating Systems
1 4 (25.00%) Windows
2 2 (12.50%) Windows Server 2003
2 2 (12.50%) Windows Server 2008
2 2 (12.50%) Windows Server 2012
3 1 (6.25%) Windows XP
Processes & Methodologies
1 12 (75.00%) ITIL
2 2 (12.50%) Performance Tuning
2 2 (12.50%) Disaster Recovery
3 1 (6.25%) Incident Management
3 1 (6.25%) Problem Management
3 1 (6.25%) Continuous Improvement
3 1 (6.25%) Coaching
3 1 (6.25%) Service Management
3 1 (6.25%) Service Delivery
Programming Languages
1 2 (12.50%) SQL
1 2 (12.50%) T-SQL
1 2 (12.50%) VBScript
1 2 (12.50%) VB
Qualifications
1 10 (62.50%) ITIL Foundation Certificate
2 1 (6.25%) A+ Certification
2 1 (6.25%) VCP4
System Software
1 2 (12.50%) Active Directory
Vendors
1 12 (75.00%) Microsoft
2 2 (12.50%) Oracle
2 2 (12.50%) Business Objects