The table below looks at the statistics for SLA skills in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 35 47 52
Rank change year-on-year
+12 +5
Permanent jobs citing SLA 10 11 12
As % of all permanent IT jobs located in Norfolk 3.46% 2.79% 2.30%
As % of the Quality Assurance & Compliance category 23.26% 50.00% 28.57%
Number of salaries quoted 10 11 12
Average salary £20,500 £40,500 £42,500
Average salary % change year-on-year
-49.38% -4.70%
UK excluding London average salary £33,000 £35,000 £35,000
% change year-on-year
-5.71% -
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Norfolk region.

Quality Assurance & Compliance Category
Norfolk
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
43 22 42
As % of all permanent IT jobs located in Norfolk 14.88% 5.58% 8.05%
Number of salaries quoted 34 20 35
Average salary £31,000 £40,875 £30,000
Average salary % change year-on-year
-24.15% +36.25%
90% offered a salary of more than £20,500 £28,375 £22,500
10% offered a salary of more than £55,000 £42,500 £42,500
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Norfolk region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Norfolk

SLA
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Norfolk region.

SLA Salary Trend in Norfolk

SLA
Salary Histogram in Norfolk

This chart provides a salary histogram for IT jobs citing SLA across the Norfolk region over the 3 months to 21 November 2014.

SLA Salary Histogram in Norfolk

SLA
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Norfolk region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +16 9 £20,500 -51.76%
SLA
East of England

SLA
Top 27 Related IT Skills in Norfolk

For the 6 months to 21 November 2014, IT jobs across the Norfolk region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 12 (85.71%) ITIL
2 9 (64.29%) Microsoft
3 8 (57.14%) MS Excel
3 8 (57.14%) MS PowerPoint
4 7 (50.00%) ITIL Foundation Certificate
5 2 (14.29%) ERP
5 2 (14.29%) ITIL Certification
5 2 (14.29%) Active Directory
5 2 (14.29%) PRINCE2
5 2 (14.29%) Windows
5 2 (14.29%) Degree
5 2 (14.29%) Programme Management
5 2 (14.29%) Front Office
5 2 (14.29%) Stakeholder Management
5 2 (14.29%) Coaching
5 2 (14.29%) TRIRIGA
5 2 (14.29%) PRINCE2 Practitioner
6 1 (7.14%) Windows 7
6 1 (7.14%) Windows 8
6 1 (7.14%) VMware
6 1 (7.14%) Service Delivery
6 1 (7.14%) Statistics
6 1 (7.14%) Oracle
6 1 (7.14%) MS Office
6 1 (7.14%) Citrix
6 1 (7.14%) A+ Certification
6 1 (7.14%) LAN

SLA
Top Related IT Skills in Norfolk by Category

For the 6 months to 21 November 2014, IT jobs across the Norfolk region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Applications
1 8 (57.14%) MS Excel
1 8 (57.14%) MS PowerPoint
2 1 (7.14%) MS Office
Business Applications
1 2 (14.29%) TRIRIGA
Communications & Networking
1 1 (7.14%) LAN
General
1 2 (14.29%) Front Office
Job Titles
1 8 (57.14%) Analyst
1 8 (57.14%) Service Analyst
1 8 (57.14%) Service Desk Analyst
2 5 (35.71%) Support Analyst
3 4 (28.57%) 1st Line Support
4 2 (14.29%) Team Leader
4 2 (14.29%) Service Desk Team Leader
4 2 (14.29%) 1st Line Support Analyst
4 2 (14.29%) Programme Manager
5 1 (7.14%) Support Manager
5 1 (7.14%) Delivery Manager
5 1 (7.14%) IT Programme Manager
5 1 (7.14%) Service Support Manager
5 1 (7.14%) 3rd Line Support Manager
5 1 (7.14%) 3rd Line Support
5 1 (7.14%) Services Delivery Manager
5 1 (7.14%) Service Manager
5 1 (7.14%) Help Desk Support
Miscellaneous
1 1 (7.14%) Statistics
Operating Systems
1 2 (14.29%) Windows
2 1 (7.14%) Windows 7
2 1 (7.14%) Windows 8
Processes & Methodologies
1 12 (85.71%) ITIL
2 2 (14.29%) PRINCE2
2 2 (14.29%) ERP
2 2 (14.29%) Stakeholder Management
2 2 (14.29%) Programme Management
2 2 (14.29%) Coaching
3 1 (7.14%) Service Delivery
Qualifications
1 7 (50.00%) ITIL Foundation Certificate
2 2 (14.29%) ITIL Certification
2 2 (14.29%) Degree
2 2 (14.29%) PRINCE2 Practitioner
3 1 (7.14%) A+ Certification
System Software
1 2 (14.29%) Active Directory
Vendors
1 9 (64.29%) Microsoft
2 1 (7.14%) Citrix
2 1 (7.14%) VMware
2 1 (7.14%) Oracle
Norfolk
Nigel Frank International Limited - Newcastle
Salary: £30000 - £31000 per annum + Benefits
Posted: 3 days ago