The table below looks at the statistics for SLA skills in IT jobs advertised for the Norfolk region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 42 43 51
Rank change year-on-year
+1 +8
Permanent jobs citing SLA 6 5 1
As % of all permanent IT jobs located in Norfolk 1.83% 1.77% 0.26%
As % of the Quality Assurance & Compliance category 11.76% 25.00% 5.56%
Number of salaries quoted 6 5 0
Average salary £36,250 £50,000 -
Average salary % change year-on-year
-27.50% -
UK excluding London average salary £35,000 £34,000 £37,500
% change year-on-year
+2.94% -9.33%
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Norfolk region.

Quality Assurance & Compliance Category
Norfolk
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
51 20 18
As % of all permanent IT jobs located in Norfolk 15.55% 7.09% 4.75%
Number of salaries quoted 33 18 15
Average salary £43,250 £50,000 £25,500
Average salary % change year-on-year
-13.50% +96.07%
90% offered a salary of more than £32,500 £24,000 £23,500
10% offered a salary of more than £72,500 £48,600 £55,000
UK excluding London average salary £42,275 £40,000 £40,000
% change year-on-year
+5.68% -

SLA
Jobs Demand Trend in Norfolk

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Norfolk region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Norfolk

SLA
Salary Trend in Norfolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Norfolk region.

SLA Salary Trend in Norfolk

SLA
Salary Histogram in Norfolk

This chart provides a salary histogram for IT jobs citing SLA across the Norfolk region over the 3 months to 27 February 2015.

SLA Salary Histogram in Norfolk

SLA
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Norfolk region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Norwich +6 6 £36,250 -10.21% 1
SLA
East of England

SLA
Top 30 Related IT Skills in Norfolk

For the 6 months to 27 February 2015, IT jobs across the Norfolk region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 13 (76.47%) ITIL
2 12 (70.59%) Microsoft
3 11 (64.71%) MS Excel
3 11 (64.71%) MS PowerPoint
4 10 (58.82%) ITIL Foundation Certificate
5 5 (29.41%) Windows
6 3 (17.65%) Active Directory
6 3 (17.65%) Oracle
7 2 (11.76%) Windows Server 2003
7 2 (11.76%) Microsoft Analysis Services
7 2 (11.76%) Oracle Database 11g
7 2 (11.76%) SQL Server Analysis Services
7 2 (11.76%) Windows Server 2008
7 2 (11.76%) Windows Server 2012
7 2 (11.76%) Oracle Database
7 2 (11.76%) Performance Tuning
7 2 (11.76%) Relational Database
7 2 (11.76%) Replication
7 2 (11.76%) Clustering
7 2 (11.76%) SQL Server
7 2 (11.76%) Business Objects
7 2 (11.76%) SQL
7 2 (11.76%) T-SQL
7 2 (11.76%) VBScript
7 2 (11.76%) VB
7 2 (11.76%) Data Warehouse
7 2 (11.76%) DTS
7 2 (11.76%) Oracle Database 10g
7 2 (11.76%) Service Delivery
7 2 (11.76%) Disaster Recovery

SLA
Top Related IT Skills in Norfolk by Category

For the 6 months to 27 February 2015, IT jobs across the Norfolk region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) MS Exchange
1 1 (5.88%) Exchange Server 2007
1 1 (5.88%) Exchange Server 2010
Applications
1 11 (64.71%) MS Excel
1 11 (64.71%) MS PowerPoint
2 1 (5.88%) MS Office
Cloud Services
1 1 (5.88%) Microsoft Azure
1 1 (5.88%) Office 365
Communications & Networking
1 1 (5.88%) LAN
1 1 (5.88%) DHCP
1 1 (5.88%) DNS
Database & Business Intelligence
1 2 (11.76%) SQL Server
1 2 (11.76%) Data Warehouse
1 2 (11.76%) DTS
1 2 (11.76%) Oracle Database 10g
1 2 (11.76%) Microsoft Analysis Services
1 2 (11.76%) Oracle Database 11g
1 2 (11.76%) SQL Server Analysis Services
1 2 (11.76%) Oracle Database
1 2 (11.76%) Relational Database
Job Titles
1 11 (64.71%) Analyst
1 11 (64.71%) Service Analyst
1 11 (64.71%) Service Desk Analyst
2 7 (41.18%) 1st Line Support
3 6 (35.29%) Support Analyst
4 3 (17.65%) 1st Line Support Analyst
5 2 (11.76%) Delivery Manager
5 2 (11.76%) DBA
5 2 (11.76%) SQL DBA
5 2 (11.76%) Services Delivery Manager
5 2 (11.76%) Service Manager
5 2 (11.76%) SQL Server DBA
5 2 (11.76%) Help Desk Support
6 1 (5.88%) Help Desk Team Lead
6 1 (5.88%) Support Manager
6 1 (5.88%) Team Leader
6 1 (5.88%) Help Desk Analyst
6 1 (5.88%) 3rd Line Support
6 1 (5.88%) Operations Manager
6 1 (5.88%) Incident Manager
Miscellaneous
1 2 (11.76%) Replication
1 2 (11.76%) Clustering
2 1 (5.88%) Statistics
2 1 (5.88%) Analytical Skills
Operating Systems
1 5 (29.41%) Windows
2 2 (11.76%) Windows Server 2012
2 2 (11.76%) Windows Server 2003
2 2 (11.76%) Windows Server 2008
3 1 (5.88%) Windows 7
3 1 (5.88%) Windows 8
3 1 (5.88%) Windows XP
Processes & Methodologies
1 13 (76.47%) ITIL
2 2 (11.76%) Performance Tuning
2 2 (11.76%) Service Delivery
2 2 (11.76%) Disaster Recovery
3 1 (5.88%) Incident Management
3 1 (5.88%) Problem Management
3 1 (5.88%) Continuous Improvement
3 1 (5.88%) Coaching
3 1 (5.88%) Service Management
Programming Languages
1 2 (11.76%) SQL
1 2 (11.76%) T-SQL
1 2 (11.76%) VBScript
1 2 (11.76%) VB
Qualifications
1 10 (58.82%) ITIL Foundation Certificate
2 1 (5.88%) A+ Certification
2 1 (5.88%) VCP4
System Software
1 3 (17.65%) Active Directory
Vendors
1 12 (70.59%) Microsoft
2 3 (17.65%) Oracle
3 2 (11.76%) Business Objects
4 1 (5.88%) Citrix
4 1 (5.88%) VMware
Norwich, Norfolk
Coal IT Services
Salary: £40,000 per annum plus excellent benefits
Posted: 6 days ago