The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 33 42 44
Rank change year-on-year
+9 +2
Permanent jobs requiring a 2nd Line Support 5 4 5
As % of all permanent IT jobs located in Peterborough 1.95% 1.21% 1.71%
As % of the Job Titles category 2.01% 1.25% 1.74%
Number of salaries quoted 4 4 5
Average salary £22,500 £27,500 £20,000
Average salary % change year-on-year
-18.18% +37.50%
UK excluding London average salary £25,266 £25,000 £24,000
% change year-on-year
+1.06% +4.16%
2nd Line Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Peterborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Peterborough
Permanent IT job ads with a match in the
Job Titles category
249 319 287
As % of all permanent IT jobs located in Peterborough 96.89% 96.37% 97.95%
Number of salaries quoted 195 250 245
Average salary £39,000 £43,000 £42,500
Average salary % change year-on-year
-9.30% +1.17%
90% offered a salary of more than £25,000 £23,000 £22,500
10% offered a salary of more than £55,000 £55,000 £95,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Peterborough

2nd Line Support
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Peterborough region.

2nd Line Support Salary Trend in Peterborough

2nd Line Support
Top 15 Related IT Skills in Peterborough

For the 6 months to 5 February 2016, IT jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 6 (100.00%) Active Directory
2 4 (66.67%) Problem Management
2 4 (66.67%) Windows
3 1 (16.67%) IBM Notes
3 1 (16.67%) MS Excel
3 1 (16.67%) Cisco
3 1 (16.67%) Microsoft
3 1 (16.67%) HP
3 1 (16.67%) Citrix
3 1 (16.67%) Lotus
3 1 (16.67%) 3PAR
3 1 (16.67%) Lync
3 1 (16.67%) Data Centre
3 1 (16.67%) VMware
3 1 (16.67%) Incident Management

2nd Line Support
Top Related IT Skills in Peterborough by Category

For the 6 months to 5 February 2016, IT jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) IBM Notes
1 1 (16.67%) Lync
Applications
1 1 (16.67%) MS Excel
Miscellaneous
1 1 (16.67%) Data Centre
Operating Systems
1 4 (66.67%) Windows
Processes & Methodologies
1 4 (66.67%) Problem Management
2 1 (16.67%) Incident Management
System Software
1 6 (100.00%) Active Directory
Vendors
1 1 (16.67%) 3PAR
1 1 (16.67%) Cisco
1 1 (16.67%) Citrix
1 1 (16.67%) HP
1 1 (16.67%) Lotus
1 1 (16.67%) Microsoft
1 1 (16.67%) VMware