The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Peterborough region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 45 - 54
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 3 0 7
As % of all permanent IT jobs located in Peterborough 0.99% - 1.89%
As % of the Job Titles category 1.04% - 1.99%
Number of salaries quoted 0 0 7
Average salary - - £20,000
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Peterborough
Permanent IT job ads with a match in the
Job Titles category
289 337 352
As % of all permanent IT jobs located in Peterborough 95.70% 95.20% 94.88%
Number of salaries quoted 258 287 308
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £22,500 £23,806 £20,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
Cambridgeshire

2nd Line Support
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Peterborough

2nd Line Support
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Peterborough region.

2nd Line Support Salary Trend in Peterborough

2nd Line Support
Top 30 Related IT Skills in Peterborough

For the 6 months to 28 July 2014, IT jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 5 (83.33%) Windows
2 4 (66.67%) LAN
2 4 (66.67%) WAN
3 3 (50.00%) Active Directory
3 3 (50.00%) Blackberry
3 3 (50.00%) Blackberry Enterprise Server
4 2 (33.33%) Avaya
4 2 (33.33%) Windows Server 2003
4 2 (33.33%) Firewall
4 2 (33.33%) Telecoms
4 2 (33.33%) Finance
4 2 (33.33%) TCP/IP
4 2 (33.33%) MS Excel
4 2 (33.33%) Windows XP
4 2 (33.33%) MS Office
4 2 (33.33%) Video Conferencing
4 2 (33.33%) Windows 2000 Server
4 2 (33.33%) Windows 7
4 2 (33.33%) Lync
5 1 (16.67%) ITIL Foundation Certificate
5 1 (16.67%) ITIL
5 1 (16.67%) C#
5 1 (16.67%) SQL
5 1 (16.67%) T-SQL
5 1 (16.67%) VB
5 1 (16.67%) .NET
5 1 (16.67%) DNS
5 1 (16.67%) Business Intelligence
5 1 (16.67%) HP
5 1 (16.67%) Dell

2nd Line Support
Top Related IT Skills in Peterborough by Category

For the 6 months to 28 July 2014, IT jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) Blackberry Enterprise Server
2 2 (33.33%) Lync
Applications
1 2 (33.33%) MS Excel
1 2 (33.33%) MS Office
Communications & Networking
1 4 (66.67%) LAN
1 4 (66.67%) WAN
2 2 (33.33%) Firewall
2 2 (33.33%) TCP/IP
3 1 (16.67%) DNS
General
1 2 (33.33%) Telecoms
1 2 (33.33%) Finance
2 1 (16.67%) Back Office
Libraries, Frameworks & Software Standards
1 1 (16.67%) .NET
Miscellaneous
1 3 (50.00%) Blackberry
2 2 (33.33%) Video Conferencing
Operating Systems
1 5 (83.33%) Windows
2 2 (33.33%) Windows Server 2003
2 2 (33.33%) Windows XP
2 2 (33.33%) Windows 2000 Server
2 2 (33.33%) Windows 7
Processes & Methodologies
1 1 (16.67%) ITIL
1 1 (16.67%) Business Intelligence
1 1 (16.67%) Software Testing
1 1 (16.67%) Release Management
1 1 (16.67%) Service Delivery
Programming Languages
1 1 (16.67%) C#
1 1 (16.67%) SQL
1 1 (16.67%) T-SQL
1 1 (16.67%) VB
Qualifications
1 1 (16.67%) ITIL Foundation Certificate
System Software
1 3 (50.00%) Active Directory
Vendors
1 2 (33.33%) Avaya
2 1 (16.67%) HP
2 1 (16.67%) Dell
2 1 (16.67%) Citrix
2 1 (16.67%) VMware