The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Peterborough region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Second Line Support
Rank 45 36 -
Rank change year-on-year
-9 -
Permanent jobs requiring a 2nd Line Support 2 9 0
As % of all permanent IT jobs located in Peterborough 0.560% 2.894% -
As % of the Job Titles category 0.587% 3.082% -
Number of salaries quoted 2 9 0
Average salary £25,500 £22,500 -
Average salary % change year-on-year
+13.33% -
UK excluding London average salary £24,500 £25,000 £24,000
% change year-on-year
-2.00% +4.16%
All Job Titles
Peterborough
Permanent IT job ads with a match in the
Job Titles category
341 292 302
As % of all permanent IT jobs located in Peterborough 95.52% 93.89% 98.05%
Number of salaries quoted 299 253 247
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £24,000 £20,000 £25,000
10% offered a salary of more than £55,000 £41,500 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support
Cambridgeshire

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the Peterborough region as a proportion of the total demand within the Job Titles category.

Peterborough 2nd Line Support Jobs Demand Trend

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Peterborough region.

Peterborough 2nd Line Support Salary Trend

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 4 (57.14%) SQL
2 3 (42.86%) Windows Server 2008
2 3 (42.86%) MySQL
2 3 (42.86%) CSS
2 3 (42.86%) Windows
2 3 (42.86%) Linux
2 3 (42.86%) HTML
3 2 (28.57%) Exchange Server 2010
3 2 (28.57%) Incident Management
3 2 (28.57%) SCCM
3 2 (28.57%) ITIL
3 2 (28.57%) MS Exchange
3 2 (28.57%) SLA
3 2 (28.57%) Citrix
3 2 (28.57%) Windows Server 2003
4 1 (14.29%) Blackberry Enterprise Server
4 1 (14.29%) Terminal Server
4 1 (14.29%) Microsoft
4 1 (14.29%) Active Directory
4 1 (14.29%) OpenView
4 1 (14.29%) HP
4 1 (14.29%) Dell
4 1 (14.29%) SQL Server
4 1 (14.29%) MS Excel
4 1 (14.29%) SharePoint
4 1 (14.29%) XenApp
4 1 (14.29%) XenDesktop
4 1 (14.29%) Windows 7
4 1 (14.29%) Puppet
4 1 (14.29%) Advertising

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (42.86%) CSS
1 3 (42.86%) HTML
Application Platforms
1 2 (28.57%) Exchange Server 2010
1 2 (28.57%) MS Exchange
2 1 (14.29%) Blackberry Enterprise Server
2 1 (14.29%) SharePoint
2 1 (14.29%) Exchange Server 2003
Applications
1 1 (14.29%) MS Excel
Database & Business Intelligence
1 3 (42.86%) MySQL
2 1 (14.29%) SQL Server
General
1 1 (14.29%) Advertising
1 1 (14.29%) Publishing
Operating Systems
1 3 (42.86%) Windows Server 2008
1 3 (42.86%) Windows
1 3 (42.86%) Linux
2 2 (28.57%) Windows Server 2003
3 1 (14.29%) Windows 7
Processes & Methodologies
1 2 (28.57%) Incident Management
1 2 (28.57%) ITIL
2 1 (14.29%) Infrastructure Management
Programming Languages
1 4 (57.14%) SQL
Qualifications
1 1 (14.29%) MCTS
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 1 (14.29%) Terminal Server
1 1 (14.29%) Active Directory
1 1 (14.29%) XenApp
1 1 (14.29%) XenDesktop
1 1 (14.29%) VMware Infrastructure
Systems Management
1 2 (28.57%) SCCM
2 1 (14.29%) OpenView
2 1 (14.29%) Puppet
2 1 (14.29%) SCOM
Vendors
1 2 (28.57%) Citrix
2 1 (14.29%) Microsoft
2 1 (14.29%) HP
2 1 (14.29%) Dell
2 1 (14.29%) VMware