The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Second Line Support
Rank 40 44 58
Rank change year-on-year
+4 +14
Permanent jobs requiring a 2nd Line Support 2 1 2
As % of all permanent IT jobs located in Peterborough 0.62% 0.34% 0.54%
As % of the Job Titles category 0.64% 0.35% 0.58%
Number of salaries quoted 1 1 2
Average salary £22,500 £22,500 £24,000
Average salary % change year-on-year
- -6.25%
UK excluding London average salary £25,000 £24,000 £24,000
% change year-on-year
+4.16% -
2nd Line Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Peterborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Peterborough
Permanent IT job ads with a match in the
Job Titles category
311 285 345
As % of all permanent IT jobs located in Peterborough 96.58% 96.61% 94.01%
Number of salaries quoted 251 259 294
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £60,000 £52,500 £59,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Peterborough

2nd Line Support
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Peterborough region.

2nd Line Support Salary Trend in Peterborough

2nd Line Support
Top 28 Related IT Skills in Peterborough

For the 6 months to 20 October 2014, IT jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 4 (80.00%) Windows
2 3 (60.00%) LAN
2 3 (60.00%) WAN
3 2 (40.00%) TCP/IP
3 2 (40.00%) MS Excel
3 2 (40.00%) MS Office
3 2 (40.00%) ITIL
3 2 (40.00%) Blackberry
3 2 (40.00%) Blackberry Enterprise Server
3 2 (40.00%) Active Directory
3 2 (40.00%) Telecoms
3 2 (40.00%) Finance
3 2 (40.00%) Avaya
3 2 (40.00%) Video Conferencing
3 2 (40.00%) Windows 7
3 2 (40.00%) Lync
4 1 (20.00%) ITIL Foundation Certificate
4 1 (20.00%) Windows 2000 Server
4 1 (20.00%) Windows Server 2003
4 1 (20.00%) VMware
4 1 (20.00%) HP
4 1 (20.00%) Dell
4 1 (20.00%) Citrix
4 1 (20.00%) Service Delivery
4 1 (20.00%) Firewall
4 1 (20.00%) Back Office
4 1 (20.00%) Windows XP
4 1 (20.00%) DNS

2nd Line Support
Top Related IT Skills in Peterborough by Category

For the 6 months to 20 October 2014, IT jobs across the Peterborough region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) Blackberry Enterprise Server
1 2 (40.00%) Lync
Applications
1 2 (40.00%) MS Office
1 2 (40.00%) MS Excel
Communications & Networking
1 3 (60.00%) LAN
1 3 (60.00%) WAN
2 2 (40.00%) TCP/IP
3 1 (20.00%) DNS
3 1 (20.00%) Firewall
General
1 2 (40.00%) Telecoms
1 2 (40.00%) Finance
2 1 (20.00%) Back Office
Miscellaneous
1 2 (40.00%) Blackberry
1 2 (40.00%) Video Conferencing
Operating Systems
1 4 (80.00%) Windows
2 2 (40.00%) Windows 7
3 1 (20.00%) Windows XP
3 1 (20.00%) Windows Server 2003
3 1 (20.00%) Windows 2000 Server
Processes & Methodologies
1 2 (40.00%) ITIL
2 1 (20.00%) Service Delivery
Qualifications
1 1 (20.00%) ITIL Foundation Certificate
System Software
1 2 (40.00%) Active Directory
Vendors
1 2 (40.00%) Avaya
2 1 (20.00%) VMware
2 1 (20.00%) HP
2 1 (20.00%) Dell
2 1 (20.00%) Citrix