The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 37 46 59
Rank change year-on-year
+9 +13
Permanent jobs requiring a Service Desk Analyst 6 4 3
As % of all permanent IT jobs located in Peterborough 2.13% 1.20% 0.72%
As % of the Job Titles category 2.16% 1.25% 0.76%
Number of salaries quoted 2 4 3
Average salary £23,500 £18,750 £19,000
Average salary % change year-on-year
+25.33% -1.31%
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Service Desk Analyst
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Peterborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Peterborough
Permanent IT job ads with a match in the
Job Titles category
278 319 396
As % of all permanent IT jobs located in Peterborough 98.58% 96.08% 94.96%
Number of salaries quoted 252 274 340
Average salary £40,000 £38,000 £40,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £27,500 £23,500 £25,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Service Desk Analyst
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Peterborough

Service Desk Analyst
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Peterborough region.

Service Desk Analyst Salary Trend in Peterborough

Service Desk Analyst
Top 27 Related IT Skills in Peterborough

For the 6 months to 16 September 2014, IT jobs across the Peterborough region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 15 (100.00%) ITIL
2 8 (53.33%) Windows
2 8 (53.33%) MS Excel
2 8 (53.33%) Windows XP
3 5 (33.33%) Microsoft
4 4 (26.67%) SLA
4 4 (26.67%) Service Management
4 4 (26.67%) ITIL Certification
4 4 (26.67%) Continuous Improvement
4 4 (26.67%) Incident Management
5 3 (20.00%) Exchange Server 2003
5 3 (20.00%) Windows Vista
5 3 (20.00%) Exchange Server 2007
5 3 (20.00%) SC Cleared
5 3 (20.00%) Security Cleared
5 3 (20.00%) Windows Server 2008
5 3 (20.00%) Windows 7
5 3 (20.00%) Analytical Skills
5 3 (20.00%) Windows Server 2003
5 3 (20.00%) MCITP
5 3 (20.00%) MS Office
5 3 (20.00%) Microsoft Certification
5 3 (20.00%) MS Exchange
5 3 (20.00%) TCP/IP
5 3 (20.00%) MCSE
5 3 (20.00%) MCSA
5 3 (20.00%) MCP

Service Desk Analyst
Top Related IT Skills in Peterborough by Category

For the 6 months to 16 September 2014, IT jobs across the Peterborough region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) Exchange Server 2003
1 3 (20.00%) Exchange Server 2007
1 3 (20.00%) MS Exchange
Applications
1 8 (53.33%) MS Excel
2 3 (20.00%) MS Office
Communications & Networking
1 3 (20.00%) TCP/IP
Miscellaneous
1 3 (20.00%) Analytical Skills
Operating Systems
1 8 (53.33%) Windows
1 8 (53.33%) Windows XP
2 3 (20.00%) Windows Vista
2 3 (20.00%) Windows Server 2008
2 3 (20.00%) Windows 7
2 3 (20.00%) Windows Server 2003
Processes & Methodologies
1 15 (100.00%) ITIL
2 4 (26.67%) Service Management
2 4 (26.67%) Continuous Improvement
2 4 (26.67%) Incident Management
Qualifications
1 4 (26.67%) ITIL Certification
2 3 (20.00%) SC Cleared
2 3 (20.00%) Security Cleared
2 3 (20.00%) MCITP
2 3 (20.00%) Microsoft Certification
2 3 (20.00%) MCSE
2 3 (20.00%) MCSA
2 3 (20.00%) MCP
Quality Assurance & Compliance
1 4 (26.67%) SLA
Vendors
1 5 (33.33%) Microsoft
Peterborough, Cambridgeshire
@ITS
Salary: Negotiable
Posted: 5 days ago
Peterborough, Cambridgeshire
The One Group
Salary: £18k - 30k per year
Posted: 5 days ago