The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Peterborough region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 39 42 45
Rank change year-on-year
+3 +3
Permanent jobs requiring a Service Desk Analyst 8 7 11
As % of all permanent IT jobs located in Peterborough 2.75% 2.02% 3.21%
As % of the Job Titles category 2.88% 2.12% 3.36%
Number of salaries quoted 8 7 11
Average salary £21,500 £18,750 £19,000
Average salary % change year-on-year
+14.66% -1.31%
UK excluding London average salary £22,000 £20,500 £21,500
% change year-on-year
+7.31% -4.65%
Job Titles Category
Peterborough
Permanent IT job ads with a match in the
Job Titles category
278 330 327
As % of all permanent IT jobs located in Peterborough 95.53% 95.10% 95.34%
Number of salaries quoted 251 280 291
Average salary £40,150 £36,500 £36,000
Average salary % change year-on-year
+10.00% +1.38%
90% offered a salary of more than £24,500 £25,000 £19,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
Service Desk Analyst
Cambridgeshire

Service Desk Analyst
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Peterborough

Service Desk Analyst
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Peterborough region.

Service Desk Analyst Salary Trend in Peterborough

Service Desk Analyst
Top 30 Related IT Skills in Peterborough

For the 6 months to 11 July 2014, IT jobs across the Peterborough region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 11 (100.00%) ITIL
2 5 (45.45%) Incident Management
3 4 (36.36%) Service Management
3 4 (36.36%) MCP
3 4 (36.36%) Windows
3 4 (36.36%) SLA
3 4 (36.36%) MS Office
3 4 (36.36%) ITIL Certification
3 4 (36.36%) Continuous Improvement
4 3 (27.27%) Windows 7
4 3 (27.27%) Microsoft Certification
4 3 (27.27%) MCSE
4 3 (27.27%) MCSA
4 3 (27.27%) MS Excel
4 3 (27.27%) Windows XP
4 3 (27.27%) MS Exchange
4 3 (27.27%) TCP/IP
4 3 (27.27%) Windows Server 2003
4 3 (27.27%) MCITP
4 3 (27.27%) Exchange Server 2003
4 3 (27.27%) Windows Vista
4 3 (27.27%) Exchange Server 2007
4 3 (27.27%) SC Cleared
4 3 (27.27%) Security Cleared
4 3 (27.27%) Windows Server 2008
5 1 (9.09%) Service Delivery
5 1 (9.09%) Symantec
5 1 (9.09%) McAfee
5 1 (9.09%) IBM Notes
5 1 (9.09%) Lotus

Service Desk Analyst
Top Related IT Skills in Peterborough by Category

For the 6 months to 11 July 2014, IT jobs across the Peterborough region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (27.27%) MS Exchange
1 3 (27.27%) Exchange Server 2003
1 3 (27.27%) Exchange Server 2007
2 1 (9.09%) IBM Notes
Applications
1 4 (36.36%) MS Office
2 3 (27.27%) MS Excel
Communications & Networking
1 3 (27.27%) TCP/IP
Operating Systems
1 4 (36.36%) Windows
2 3 (27.27%) Windows XP
2 3 (27.27%) Windows Server 2003
2 3 (27.27%) Windows Vista
2 3 (27.27%) Windows Server 2008
2 3 (27.27%) Windows 7
Processes & Methodologies
1 11 (100.00%) ITIL
2 5 (45.45%) Incident Management
3 4 (36.36%) Continuous Improvement
3 4 (36.36%) Service Management
4 1 (9.09%) Service Delivery
Qualifications
1 4 (36.36%) MCP
1 4 (36.36%) ITIL Certification
2 3 (27.27%) MCITP
2 3 (27.27%) SC Cleared
2 3 (27.27%) Security Cleared
2 3 (27.27%) MCSE
2 3 (27.27%) MCSA
2 3 (27.27%) Microsoft Certification
Quality Assurance & Compliance
1 4 (36.36%) SLA
Vendors
1 1 (9.09%) Cisco
1 1 (9.09%) Microsoft
1 1 (9.09%) Adobe
1 1 (9.09%) Citrix
1 1 (9.09%) Lotus
1 1 (9.09%) Symantec
1 1 (9.09%) McAfee