The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Peterborough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 38 33 44
Rank change year-on-year
-5 +11
Permanent jobs requiring a Service Desk Analyst 5 13 4
As % of all permanent IT jobs located in Peterborough 1.94% 3.86% 1.37%
As % of the Job Titles category 2.01% 3.98% 1.40%
Number of salaries quoted 5 7 4
Average salary £25,000 £21,000 £19,000
Average salary % change year-on-year
+19.04% +10.52%
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Service Desk Analyst
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Peterborough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Peterborough
Permanent IT job ads with a match in the
Job Titles category
249 327 286
As % of all permanent IT jobs located in Peterborough 96.51% 97.03% 97.95%
Number of salaries quoted 201 257 242
Average salary £39,000 £43,000 £45,000
Average salary % change year-on-year
-9.30% -4.44%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £55,000 £55,000 £95,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Analyst
Jobs Demand Trend in Peterborough

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Peterborough region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Peterborough

Service Desk Analyst
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Peterborough region.

Service Desk Analyst Salary Trend in Peterborough

Service Desk Analyst
Top 19 Related IT Skills in Peterborough

For the 6 months to 12 February 2016, IT jobs across the Peterborough region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 10 (90.91%) Active Directory
2 7 (63.64%) MS Excel
3 5 (45.45%) Citrix
3 5 (45.45%) Microsoft
4 4 (36.36%) Data Centre
4 4 (36.36%) VMware
4 4 (36.36%) Incident Management
4 4 (36.36%) Cisco
4 4 (36.36%) HP
4 4 (36.36%) Windows
5 3 (27.27%) 3PAR
6 2 (18.18%) Windows 7
6 2 (18.18%) MS Office
6 2 (18.18%) ITIL
7 1 (9.09%) IBM Notes
7 1 (9.09%) Lotus
7 1 (9.09%) Skype for Business
7 1 (9.09%) Windows Server
7 1 (9.09%) MS PowerPoint

Service Desk Analyst
Top Related IT Skills in Peterborough by Category

For the 6 months to 12 February 2016, IT jobs across the Peterborough region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.09%) IBM Notes
1 1 (9.09%) Skype for Business
Applications
1 7 (63.64%) MS Excel
2 2 (18.18%) MS Office
3 1 (9.09%) MS PowerPoint
Miscellaneous
1 4 (36.36%) Data Centre
Operating Systems
1 4 (36.36%) Windows
2 2 (18.18%) Windows 7
3 1 (9.09%) Windows Server
Processes & Methodologies
1 4 (36.36%) Incident Management
2 2 (18.18%) ITIL
System Software
1 10 (90.91%) Active Directory
Vendors
1 5 (45.45%) Citrix
1 5 (45.45%) Microsoft
2 4 (36.36%) Cisco
2 4 (36.36%) HP
2 4 (36.36%) VMware
3 3 (27.27%) 3PAR
4 1 (9.09%) Lotus