The statistics below represent IT jobs advertised across the Cambridgeshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
East of England / Cambridgeshire
Rank 100 124 118
Rank change year-on-year
+24 -6
Permanent jobs requiring a Service Desk Analyst 21 6 20
As % of all permanent IT jobs located in Cambridgeshire 1.25% 0.28% 0.89%
As % of the Job Titles category 1.31% 0.29% 0.91%
Number of salaries quoted 13 6 15
Median salary £25,800 £25,000 £25,500
Median salary % change year-on-year
+3.20% -1.96%
90% offered a salary of more than £17,500 £19,800 £19,864
10% offered a salary of more than £27,500 £27,750 £28,200
UK excluding London median salary £22,500 £21,573 £21,750
% change year-on-year
+4.29% -0.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
1606 2086 2192
As % of all permanent IT jobs located in Cambridgeshire 95.77% 97.16% 97.12%
Number of salaries quoted 1267 1623 1789
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £28,500 £27,000 £25,500
10% offered a salary of more than £60,000 £62,500 £58,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in Cambridgeshire

The demand trend of job ads across the Cambridgeshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Cambridgeshire

Service Desk Analyst
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Cambridgeshire region.

Service Desk Analyst Salary Trend in Cambridgeshire

Service Desk Analyst
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Cambridgeshire region over the 3 months to 24 February 2017.

Service Desk Analyst Salary Histogram in Cambridgeshire

Service Desk Analyst
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Cambridgeshire region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +1 11 £17,500 -31.70% 1
Cambridge +13 5 £25,800 +11.56% 3
Huntingdon +12 5 £27,500 +41.02% 1
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 24 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region featuring Service Desk Analyst in the job title.

1 24 (66.67%) Windows
2 23 (63.89%) Active Directory
3 20 (55.56%) Windows 7
4 18 (50.00%) Microsoft
5 15 (41.67%) MS Office
5 15 (41.67%) ITIL
6 14 (38.89%) MS Excel
7 13 (36.11%) Windows 8
8 11 (30.56%) Windows Server
9 10 (27.78%) Windows 10
10 7 (19.44%) Microsoft Certification
10 7 (19.44%) VMware
11 6 (16.67%) SLA
11 6 (16.67%) Telecoms
12 5 (13.89%) Problem Management
13 4 (11.11%) Windows Server 2012
13 4 (11.11%) iPad
13 4 (11.11%) Office 365
13 4 (11.11%) iPhone
13 4 (11.11%) Windows Server 2008
13 4 (11.11%) Service Delivery
13 4 (11.11%) Citrix
13 4 (11.11%) Terminal Services
13 4 (11.11%) Windows Server 2003
13 4 (11.11%) Blackberry
13 4 (11.11%) HP
13 4 (11.11%) ITIL Certification
13 4 (11.11%) SAN
13 4 (11.11%) Linux
14 3 (8.33%) Hyper-V

Service Desk Analyst Skill Set
Top Related IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.56%) MS Exchange
Applications
1 15 (41.67%) MS Office
2 14 (38.89%) MS Excel
Cloud Services
1 4 (11.11%) Office 365
Communications & Networking
1 4 (11.11%) SAN
General
1 6 (16.67%) Telecoms
Miscellaneous
1 4 (11.11%) Blackberry
1 4 (11.11%) iPad
1 4 (11.11%) iPhone
2 2 (5.56%) Analytical Skills
3 1 (2.78%) Management Information System
3 1 (2.78%) Video Conferencing
Operating Systems
1 24 (66.67%) Windows
2 20 (55.56%) Windows 7
3 13 (36.11%) Windows 8
4 11 (30.56%) Windows Server
5 10 (27.78%) Windows 10
6 4 (11.11%) Linux
6 4 (11.11%) Windows Server 2003
6 4 (11.11%) Windows Server 2008
6 4 (11.11%) Windows Server 2012
7 1 (2.78%) Mac OS X
Processes & Methodologies
1 15 (41.67%) ITIL
2 5 (13.89%) Problem Management
3 4 (11.11%) Service Delivery
4 1 (2.78%) Agile Software Development
4 1 (2.78%) Conflict Management
4 1 (2.78%) E-Commerce
Programming Languages
1 1 (2.78%) C
Qualifications
1 7 (19.44%) Microsoft Certification
2 4 (11.11%) ITIL Certification
3 2 (5.56%) MCP
3 2 (5.56%) MCSA
4 1 (2.78%) Degree
4 1 (2.78%) ITIL Foundation Certificate
4 1 (2.78%) MCSE
Quality Assurance & Compliance
1 6 (16.67%) SLA
System Software
1 23 (63.89%) Active Directory
2 4 (11.11%) Terminal Services
3 3 (8.33%) Hyper-V
4 2 (5.56%) VMware Infrastructure
Systems Management
1 2 (5.56%) SCCM
Vendors
1 18 (50.00%) Microsoft
2 7 (19.44%) VMware
3 4 (11.11%) Citrix
3 4 (11.11%) HP
4 1 (2.78%) Apple
4 1 (2.78%) Dell
4 1 (2.78%) LANDesk
Huntingdon, Cambridgeshire
The SmartList
Posted: 4 days ago
Cambridge, Cambridgeshire
The SmartList
Posted: 4 days ago
Cambridge, Cambridgeshire
Cambridge Assessment
Salary: From £24,300 to £27,300 per annum
Posted: 3 days ago