The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 118 125 126
Rank change year-on-year
+7 +1
Permanent jobs requiring a Service Desk Analyst 14 17 15
As % of all permanent IT jobs located in Cambridgeshire 0.66% 0.69% 0.63%
As % of the Job Titles category 0.69% 0.72% 0.67%
Number of salaries quoted 11 17 14
Average salary £21,000 £25,500 £20,625
Average salary % change year-on-year
-17.64% +23.63%
90% offered a salary of more than £19,000 £20,400 £18,225
10% offered a salary of more than £25,800 £30,000 £22,500
UK excluding London average salary £22,000 £21,675 £20,500
% change year-on-year
+1.49% +5.73%
Service Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2024 2354 2232
As % of all permanent IT jobs located in Cambridgeshire 94.98% 95.23% 93.90%
Number of salaries quoted 1695 1899 1925
Average salary £43,000 £41,000 £40,000
Average salary % change year-on-year
+4.87% +2.50%
90% offered a salary of more than £30,000 £26,000 £27,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Cambridgeshire

Service Desk Analyst
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Cambridgeshire region.

Service Desk Analyst Salary Trend in Cambridgeshire

Service Desk Analyst
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Cambridgeshire region over the 3 months to 3 August 2015.

Service Desk Analyst Salary Histogram in Cambridgeshire

Service Desk Analyst
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Cambridgeshire region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +1 10 £21,000 -2.32% 2
Cambridge +12 3 £21,000 -30.00% 4
Service Desk Analyst
East of England

Service Desk Analyst
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 3 August 2015, IT jobs across the Cambridgeshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 16 (53.33%) Windows
2 12 (40.00%) Microsoft
2 12 (40.00%) Active Directory
3 11 (36.67%) Citrix
3 11 (36.67%) MS Excel
4 10 (33.33%) MS PowerPoint
5 9 (30.00%) ITIL
6 7 (23.33%) Telecoms
7 6 (20.00%) MS Office
8 4 (13.33%) Windows 7
8 4 (13.33%) Incident Management
8 4 (13.33%) MCP
9 3 (10.00%) SLA
9 3 (10.00%) Cisco
9 3 (10.00%) Degree
9 3 (10.00%) NetApp
9 3 (10.00%) ITIL Foundation Certificate
9 3 (10.00%) Mathematics
9 3 (10.00%) Retail
10 2 (6.67%) Analytical Skills
10 2 (6.67%) Internet
10 2 (6.67%) MS Exchange
10 2 (6.67%) Microsoft Certification
11 1 (3.33%) ITIL Certification
11 1 (3.33%) VPN
11 1 (3.33%) SQL
11 1 (3.33%) T-SQL
11 1 (3.33%) SQL Server
11 1 (3.33%) Windows XP
11 1 (3.33%) MCSE

Service Desk Analyst
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 3 August 2015, IT jobs across the Cambridgeshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.67%) MS Exchange
Applications
1 11 (36.67%) MS Excel
2 10 (33.33%) MS PowerPoint
3 6 (20.00%) MS Office
Cloud Services
1 1 (3.33%) Office 365
Communications & Networking
1 2 (6.67%) Internet
2 1 (3.33%) VPN
Database & Business Intelligence
1 1 (3.33%) SQL Server
General
1 7 (23.33%) Telecoms
2 3 (10.00%) Retail
3 1 (3.33%) Front Office
3 1 (3.33%) Back Office
Libraries, Frameworks & Software Standards
1 1 (3.33%) Application Packaging
Miscellaneous
1 3 (10.00%) Mathematics
2 2 (6.67%) Analytical Skills
3 1 (3.33%) Management Information System
Operating Systems
1 16 (53.33%) Windows
2 4 (13.33%) Windows 7
3 1 (3.33%) Windows 8
3 1 (3.33%) Windows XP
3 1 (3.33%) Windows Vista
Processes & Methodologies
1 9 (30.00%) ITIL
2 4 (13.33%) Incident Management
3 1 (3.33%) Problem Management
3 1 (3.33%) Time Management
3 1 (3.33%) Service Delivery
3 1 (3.33%) Document Management
Programming Languages
1 1 (3.33%) SQL
1 1 (3.33%) T-SQL
Qualifications
1 4 (13.33%) MCP
2 3 (10.00%) Degree
2 3 (10.00%) ITIL Foundation Certificate
3 2 (6.67%) Microsoft Certification
4 1 (3.33%) ITIL Certification
4 1 (3.33%) MCSE
Quality Assurance & Compliance
1 3 (10.00%) SLA
System Software
1 12 (40.00%) Active Directory
Systems Management
1 1 (3.33%) SCCM
Vendors
1 12 (40.00%) Microsoft
2 11 (36.67%) Citrix
3 3 (10.00%) NetApp
3 3 (10.00%) Cisco
4 1 (3.33%) Apple
Cambridge, Cambridgeshire
IT Connections
Salary: up to 27,000
Posted: 14 hours ago
Cambridge, Cambridgeshire
Salt
Salary: £20000 - £30000 per annum + Benefits
Posted: 5 days ago