Service Desk Analyst Jobs in Portsmouth

Service Desk Analyst
Hampshire > Portsmouth

The median Service Desk Analyst salary in Portsmouth is £23,200 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 52 65 50
Rank change year-on-year +13 -15 +5
Permanent jobs requiring a Service Desk Analyst 3 5 24
As % of all permanent jobs advertised in Portsmouth 0.60% 1.09% 3.79%
As % of the Job Titles category 0.64% 1.18% 3.86%
Number of salaries quoted 2 5 23
10th Percentile - £25,300 -
25th Percentile - £26,500 £21,000
Median annual salary (50th Percentile) £23,200 £28,500 £23,793
Median % change year-on-year -18.60% +19.78% +10.67%
75th Percentile - - £24,793
90th Percentile - £28,988 £25,400
Hampshire median annual salary £25,250 £25,000 £24,000
% change year-on-year +1.00% +4.17% -6.80%

All Permanent IT Job Vacancies
Portsmouth

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Portsmouth. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Portsmouth with a recognized job title 471 425 622
% of permanent jobs with a recognized job title 93.82% 92.39% 98.26%
Number of salaries quoted 403 313 513
10th Percentile £24,500 £28,500 £26,500
25th Percentile £35,000 £38,000 £43,500
Median annual salary (50th Percentile) £45,000 £50,000 £55,000
Median % change year-on-year -10.00% -9.09% +22.22%
75th Percentile £61,250 £67,500 £75,000
90th Percentile £75,000 £77,500 £87,000
Hampshire median annual salary £50,000 £51,250 £52,500
% change year-on-year -2.44% -2.38% +10.53%

Service Desk Analyst
Job Vacancy Trend in Portsmouth

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Portsmouth.

Job vacancy trend for Service Desk Analyst in Portsmouth

Service Desk Analyst
Salary Trend in Portsmouth

3-month moving average salary quoted in jobs citing Service Desk Analyst in Portsmouth.

Salary trend for Service Desk Analyst in Portsmouth

Service Desk Analyst Skill Set
Top 12 Co-occurring Skills and Capabilities in Portsmouth

For the 6 months to 26 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Portsmouth region featuring Service Desk Analyst in the job title.

1 3 (100.00%) EPoS
1 3 (100.00%) Service Management
1 3 (100.00%) Retail
1 3 (100.00%) Incident Management
1 3 (100.00%) Facilities Management
1 3 (100.00%) Problem Management
1 3 (100.00%) Remote Desktop
1 3 (100.00%) Proactive Management
1 3 (100.00%) Self-Motivation
1 3 (100.00%) Organisational Skills
1 3 (100.00%) Social Skills
1 3 (100.00%) Customer Service

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Portsmouth by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 3 (100.00%) Remote Desktop
General
1 3 (100.00%) Organisational Skills
1 3 (100.00%) Retail
1 3 (100.00%) Social Skills
Miscellaneous
1 3 (100.00%) EPoS
1 3 (100.00%) Self-Motivation
Processes & Methodologies
1 3 (100.00%) Customer Service
1 3 (100.00%) Facilities Management
1 3 (100.00%) Incident Management
1 3 (100.00%) Proactive Management
1 3 (100.00%) Problem Management
1 3 (100.00%) Service Management