The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Portsmouth region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 40 55 -
Rank change year-on-year
+15 -
Permanent jobs requiring a Service Desk Analyst 7 2 0
As % of all permanent IT jobs located in Portsmouth 2.52% 0.49% -
As % of the Job Titles category 2.71% 0.52% -
Number of salaries quoted 6 1 0
Average salary £24,750 £19,500 -
Average salary % change year-on-year
+26.92% -
UK excluding London average salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Service Desk Analyst
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Portsmouth region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Portsmouth
Permanent IT job ads with a match in the
Job Titles category
258 388 198
As % of all permanent IT jobs located in Portsmouth 92.81% 94.63% 96.59%
Number of salaries quoted 227 342 187
Average salary £44,250 £40,000 £37,500
Average salary % change year-on-year
+10.62% +6.66%
90% offered a salary of more than £28,500 £25,000 £22,500
10% offered a salary of more than £52,500 £60,000 £51,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Portsmouth

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Portsmouth region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Portsmouth

Service Desk Analyst
Salary Trend in Portsmouth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Portsmouth region.

Service Desk Analyst Salary Trend in Portsmouth

Service Desk Analyst
Top 30 Related IT Skills in Portsmouth

For the 6 months to 22 May 2015, IT jobs across the Portsmouth region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 7 (63.64%) ITIL
2 6 (54.55%) Incident Management
3 5 (45.45%) SLA
3 5 (45.45%) ITIL Certification
3 5 (45.45%) EPoS
4 3 (27.27%) Windows
4 3 (27.27%) SCCM
4 3 (27.27%) Windows 7
4 3 (27.27%) Manufacturing
5 2 (18.18%) Publishing
5 2 (18.18%) Retail
5 2 (18.18%) MCDST
5 2 (18.18%) MCTS
5 2 (18.18%) MCITP
5 2 (18.18%) Continuous Improvement
5 2 (18.18%) SC Cleared
5 2 (18.18%) DV Cleared
5 2 (18.18%) Security Cleared
5 2 (18.18%) MS Excel
5 2 (18.18%) Windows XP
5 2 (18.18%) LAN
5 2 (18.18%) WAN
5 2 (18.18%) MCP
5 2 (18.18%) MS Office
5 2 (18.18%) Microsoft Certification
5 2 (18.18%) Service Management
5 2 (18.18%) Service Delivery
6 1 (9.09%) Active Directory
6 1 (9.09%) Windows 8
6 1 (9.09%) Yeoman

Service Desk Analyst
Top Related IT Skills in Portsmouth by Category

For the 6 months to 22 May 2015, IT jobs across the Portsmouth region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 2 (18.18%) MS Excel
1 2 (18.18%) MS Office
Communications & Networking
1 2 (18.18%) LAN
1 2 (18.18%) WAN
Development Applications
1 1 (9.09%) Yeoman
General
1 3 (27.27%) Manufacturing
2 2 (18.18%) Publishing
2 2 (18.18%) Retail
Miscellaneous
1 5 (45.45%) EPoS
Operating Systems
1 3 (27.27%) Windows
1 3 (27.27%) Windows 7
2 2 (18.18%) Windows XP
3 1 (9.09%) Windows 8
Processes & Methodologies
1 7 (63.64%) ITIL
2 6 (54.55%) Incident Management
3 2 (18.18%) Continuous Improvement
3 2 (18.18%) Service Management
3 2 (18.18%) Service Delivery
Qualifications
1 5 (45.45%) ITIL Certification
2 2 (18.18%) MCDST
2 2 (18.18%) MCTS
2 2 (18.18%) MCITP
2 2 (18.18%) SC Cleared
2 2 (18.18%) DV Cleared
2 2 (18.18%) Security Cleared
2 2 (18.18%) MCP
2 2 (18.18%) Microsoft Certification
Quality Assurance & Compliance
1 5 (45.45%) SLA
System Software
1 1 (9.09%) Active Directory
Systems Management
1 3 (27.27%) SCCM