The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 164 120 171
Rank change year-on-year
-44 +51
Permanent jobs requiring a Service Desk Analyst 29 48 28
As % of all permanent IT jobs located in Hampshire 0.75% 1.44% 0.65%
As % of the Job Titles category 0.79% 1.50% 0.69%
Number of salaries quoted 23 45 22
Average salary £21,500 £20,500 £18,375
Average salary % change year-on-year
+4.87% +11.56%
90% offered a salary of more than £18,560 £17,500 £16,600
10% offered a salary of more than £32,100 £24,000 £26,000
UK excluding London average salary £21,500 £21,500 £21,000
% change year-on-year
- +2.38%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3681 3209 4057
As % of all permanent IT jobs located in Hampshire 95.26% 96.37% 94.52%
Number of salaries quoted 3166 2673 3516
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Hampshire region over the 3 months to 19 December 2014.

Service Desk Analyst Salary Histogram in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -16 9 £19,000 +2.70%
Fareham 0 5 £21,500 +26.47%
Farnborough - 5 £27,250 - 2
Basingstoke +5 4 £23,150 -10.09% 1
Andover -4 3 £24,000 -
Aldershot - 2 £34,000 -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 19 December 2014, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 47 (65.28%) Windows
2 45 (62.50%) MS Office
3 44 (61.11%) ITIL
4 36 (50.00%) Microsoft
5 34 (47.22%) MS Excel
6 23 (31.94%) Windows XP
6 23 (31.94%) MCP
7 21 (29.17%) Microsoft Certification
7 21 (29.17%) Security Cleared
8 19 (26.39%) SC Cleared
9 17 (23.61%) MCITP
9 17 (23.61%) Active Directory
10 16 (22.22%) A+ Certification
10 16 (22.22%) Windows 7
11 14 (19.44%) Service Delivery
11 14 (19.44%) MCTS
12 13 (18.06%) MCDST
12 13 (18.06%) LAN
12 13 (18.06%) WAN
13 10 (13.89%) DV Cleared
14 9 (12.50%) MS Exchange
14 9 (12.50%) Exchange Server 2007
14 9 (12.50%) Remedy
15 8 (11.11%) ITSM
15 8 (11.11%) SLA
15 8 (11.11%) Analytical Skills
16 7 (9.72%) MCSA
17 6 (8.33%) MCSE
17 6 (8.33%) Incident Management
17 6 (8.33%) Problem Management

Service Desk Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 19 December 2014, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (12.50%) MS Exchange
1 9 (12.50%) Exchange Server 2007
2 3 (4.17%) Exchange Server 2010
3 2 (2.78%) Exchange Server 2003
4 1 (1.39%) WorkSite
4 1 (1.39%) Blackberry Enterprise Server
4 1 (1.39%) SharePoint
Applications
1 45 (62.50%) MS Office
2 34 (47.22%) MS Excel
3 1 (1.39%) MS Project
Communications & Networking
1 13 (18.06%) LAN
1 13 (18.06%) WAN
2 5 (6.94%) VoIP
2 5 (6.94%) Wireless
3 2 (2.78%) TCP/IP
4 1 (1.39%) VPN
4 1 (1.39%) DNS
4 1 (1.39%) Wi-Fi
4 1 (1.39%) DHCP
General
1 5 (6.94%) Retail
2 4 (5.56%) Finance
3 3 (4.17%) French Language
3 3 (4.17%) German Language
3 3 (4.17%) Italian Language
3 3 (4.17%) Telecoms
3 3 (4.17%) Spanish Language
4 2 (2.78%) Norwegian Language
4 2 (2.78%) Danish Language
4 2 (2.78%) Finnish Language
5 1 (1.39%) Law
5 1 (1.39%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.39%) WAP
Miscellaneous
1 8 (11.11%) Analytical Skills
2 5 (6.94%) EPoS
3 4 (5.56%) Informatics
4 2 (2.78%) Enterprise Software
4 2 (2.78%) AS400
5 1 (1.39%) PDA
5 1 (1.39%) Blackberry
5 1 (1.39%) Management Information System
5 1 (1.39%) CMDB
5 1 (1.39%) iPad
Operating Systems
1 47 (65.28%) Windows
2 23 (31.94%) Windows XP
3 16 (22.22%) Windows 7
4 5 (6.94%) Windows 8
4 5 (6.94%) Windows Server 2008
4 5 (6.94%) Mac OS X
4 5 (6.94%) Windows Server 2003
5 4 (5.56%) Windows Server 2012
6 1 (1.39%) UNIX
6 1 (1.39%) Windows Vista
Processes & Methodologies
1 44 (61.11%) ITIL
2 14 (19.44%) Service Delivery
3 8 (11.11%) ITSM
4 6 (8.33%) Incident Management
4 6 (8.33%) Problem Management
5 5 (6.94%) Software Distribution
6 4 (5.56%) Service Desk Management
6 4 (5.56%) Mentoring
6 4 (5.56%) Change Management
6 4 (5.56%) Configuration Management
7 3 (4.17%) Business Intelligence
7 3 (4.17%) Migration
8 1 (1.39%) Six Sigma
8 1 (1.39%) Service Management
8 1 (1.39%) Coaching
8 1 (1.39%) Line Management
8 1 (1.39%) ITIL V2
8 1 (1.39%) Lean Six Sigma
Programming Languages
1 1 (1.39%) C
1 1 (1.39%) SQL
Qualifications
1 23 (31.94%) MCP
2 21 (29.17%) Microsoft Certification
2 21 (29.17%) Security Cleared
3 19 (26.39%) SC Cleared
4 17 (23.61%) MCITP
5 16 (22.22%) A+ Certification
6 14 (19.44%) MCTS
7 13 (18.06%) MCDST
8 10 (13.89%) DV Cleared
9 7 (9.72%) MCSA
10 6 (8.33%) MCSE
11 4 (5.56%) ITIL Foundation Certificate
12 3 (4.17%) Degree
Quality Assurance & Compliance
1 8 (11.11%) SLA
System Software
1 17 (23.61%) Active Directory
Systems Management
1 2 (2.78%) DameWare
Vendors
1 36 (50.00%) Microsoft
2 9 (12.50%) Remedy
3 5 (6.94%) SAP
4 4 (5.56%) Citrix
5 3 (4.17%) Apple
6 1 (1.39%) Mitel
6 1 (1.39%) Bomgar
Farnborough, Hampshire
Harvey Nash plc
Salary: £30000 - £34000 per annum
Posted: Yesterday
Farnborough
Hays IT - Uk Posting account
Salary: £18000.00 - £25000.00 per annum
Posted: 16 days ago