The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 158 129 164
Rank change year-on-year
-29 +35
Permanent jobs requiring a Service Desk Analyst 47 61 27
As % of all permanent IT jobs located in Hampshire 1.17% 1.55% 0.65%
As % of the Job Titles category 1.23% 1.62% 0.68%
Number of salaries quoted 43 61 27
Average salary £20,750 £19,000 £20,800
Average salary % change year-on-year
+9.21% -8.65%
90% offered a salary of more than £18,000 £17,250 £17,300
10% offered a salary of more than £24,000 £22,600 £26,300
UK excluding London average salary £21,675 £20,500 £21,500
% change year-on-year
+5.73% -4.65%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3810 3756 3980
As % of all permanent IT jobs located in Hampshire 94.47% 95.21% 95.15%
Number of salaries quoted 3084 3219 3411
Average salary £40,000 £38,500 £40,000
Average salary % change year-on-year
+3.89% -3.75%
90% offered a salary of more than £24,000 £22,600 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +4 33 £20,750 +16.90% 1
Basingstoke -1 6 £19,250 -14.44%
Andover - 3 £24,000 -
Portsmouth - 2 £24,000 -
Fareham -14 1 £22,000 +15.78%
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 29 August 2014, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 52 (65.82%) Windows
2 46 (58.23%) ITIL
3 45 (56.96%) Microsoft
4 36 (45.57%) MS Office
5 31 (39.24%) Active Directory
6 22 (27.85%) A+ Certification
7 21 (26.58%) MS Excel
8 19 (24.05%) MCP
8 19 (24.05%) Windows XP
8 19 (24.05%) Security Cleared
9 18 (22.78%) SC Cleared
10 15 (18.99%) Microsoft Certification
11 13 (16.46%) Citrix
11 13 (16.46%) Remedy
11 13 (16.46%) MCITP
12 12 (15.19%) Service Delivery
13 11 (13.92%) Wireless
14 10 (12.66%) MS Exchange
14 10 (12.66%) Windows 7
14 10 (12.66%) Software Distribution
15 9 (11.39%) Retail
15 9 (11.39%) MCDST
15 9 (11.39%) VoIP
15 9 (11.39%) WAN
15 9 (11.39%) SLA
15 9 (11.39%) SAP
15 9 (11.39%) EPoS
16 8 (10.13%) ITSM
16 8 (10.13%) LAN
16 8 (10.13%) MCTS

Service Desk Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 29 August 2014, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (12.66%) MS Exchange
2 8 (10.13%) Exchange Server 2007
3 4 (5.06%) Exchange Server 2003
4 3 (3.80%) SharePoint
5 2 (2.53%) Exchange Server 2010
6 1 (1.27%) Exchange Server 2013
6 1 (1.27%) Lync
6 1 (1.27%) Blackberry Enterprise Server
Applications
1 36 (45.57%) MS Office
2 21 (26.58%) MS Excel
Communications & Networking
1 11 (13.92%) Wireless
2 9 (11.39%) VoIP
2 9 (11.39%) WAN
3 8 (10.13%) LAN
4 3 (3.80%) DNS
5 2 (2.53%) DHCP
5 2 (2.53%) TCP/IP
5 2 (2.53%) VPN
6 1 (1.27%) Firewall
6 1 (1.27%) ADSL
6 1 (1.27%) Broadband
Database & Business Intelligence
1 2 (2.53%) SQL Server
2 1 (1.27%) Crystal Reports
General
1 9 (11.39%) Retail
2 5 (6.33%) Telecoms
2 5 (6.33%) German Language
3 4 (5.06%) French Language
4 3 (3.80%) Italian Language
4 3 (3.80%) Spanish Language
5 2 (2.53%) Norwegian Language
5 2 (2.53%) Front Office
5 2 (2.53%) Danish Language
5 2 (2.53%) Finnish Language
6 1 (1.27%) Finance
Miscellaneous
1 9 (11.39%) EPoS
2 6 (7.59%) Informatics
3 2 (2.53%) CMDB
3 2 (2.53%) Management Information System
4 1 (1.27%) PDA
4 1 (1.27%) Blackberry
4 1 (1.27%) Computer Science
Operating Systems
1 52 (65.82%) Windows
2 19 (24.05%) Windows XP
3 10 (12.66%) Windows 7
4 8 (10.13%) Windows Server 2008
5 7 (8.86%) Windows Server 2003
6 6 (7.59%) Windows 8
6 6 (7.59%) Windows Server 2012
7 4 (5.06%) Linux
8 2 (2.53%) UNIX
9 1 (1.27%) Windows Vista
Processes & Methodologies
1 46 (58.23%) ITIL
2 12 (15.19%) Service Delivery
3 10 (12.66%) Software Distribution
4 8 (10.13%) ITSM
5 6 (7.59%) Incident Management
6 4 (5.06%) Service Desk Management
6 4 (5.06%) Problem Management
6 4 (5.06%) Change Management
6 4 (5.06%) Configuration Management
6 4 (5.06%) Business Intelligence
7 2 (2.53%) E-Commerce
7 2 (2.53%) Service Management
7 2 (2.53%) Web Design
8 1 (1.27%) Lean Six Sigma
8 1 (1.27%) Release Management
8 1 (1.27%) ERP
8 1 (1.27%) Six Sigma
Programming Languages
1 5 (6.33%) SQL
2 1 (1.27%) C
Qualifications
1 22 (27.85%) A+ Certification
2 19 (24.05%) MCP
2 19 (24.05%) Security Cleared
3 18 (22.78%) SC Cleared
4 15 (18.99%) Microsoft Certification
5 13 (16.46%) MCITP
6 9 (11.39%) MCDST
7 8 (10.13%) MCTS
8 7 (8.86%) ITIL Foundation Certificate
9 4 (5.06%) DV Cleared
9 4 (5.06%) MCSE
9 4 (5.06%) MCSA
10 3 (3.80%) ITIL Certification
10 3 (3.80%) Degree
11 1 (1.27%) CCNP
11 1 (1.27%) CCNA
11 1 (1.27%) Cisco Certification
Quality Assurance & Compliance
1 9 (11.39%) SLA
System Software
1 31 (39.24%) Active Directory
2 4 (5.06%) VMware Infrastructure
3 3 (3.80%) vSphere
Systems Management
1 3 (3.80%) SCCM
2 2 (2.53%) DameWare
Vendors
1 45 (56.96%) Microsoft
2 13 (16.46%) Citrix
2 13 (16.46%) Remedy
3 9 (11.39%) SAP
4 5 (6.33%) VMware
5 1 (1.27%) Mitel
5 1 (1.27%) Cisco
5 1 (1.27%) Business Objects
Southampton, Hampshire
Connectus
Salary: £17000 - £19000 per annum
Posted: 4 days ago