The statistics below represent IT jobs advertised across the Hampshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 July 2016 with a comparison to same period over 2 years.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 156 131 158
Rank change year-on-year
-25 +27
Permanent jobs requiring a Service Desk Analyst 30 55 42
As % of all permanent IT jobs located in Hampshire 0.87% 1.52% 1.07%
As % of the Job Titles category 0.89% 1.55% 1.11%
Number of salaries quoted 30 49 39
Median salary £20,500 £22,500 £20,000
Median salary % change year-on-year
-8.88% +12.50%
90% offered a salary of more than £18,400 £18,500 £17,950
10% offered a salary of more than £21,025 £26,000 £22,800
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3359 3555 3777
As % of all permanent IT jobs located in Hampshire 97.56% 97.96% 95.79%
Number of salaries quoted 2961 2878 3087
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £26,500 £24,000 £24,000
10% offered a salary of more than £55,000 £58,000 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Hampshire

The demand trend of job ads across the Hampshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -1 27 £20,500 +7.89% 5
Basingstoke -17 3 £19,000 -26.21% 1
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 25 July 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring Service Desk Analyst in the job title.

1 51 (75.00%) Windows
2 44 (64.71%) Microsoft
3 37 (54.41%) MS Office
4 35 (51.47%) SLA
5 30 (44.12%) MS Excel
6 26 (38.24%) Active Directory
7 17 (25.00%) MCP
8 16 (23.53%) A+ Certification
9 15 (22.06%) ITIL
10 13 (19.12%) MS Exchange
11 10 (14.71%) Cisco
12 9 (13.24%) Windows 8
13 8 (11.76%) SC Cleared
13 8 (11.76%) Security Cleared
14 7 (10.29%) Retail
14 7 (10.29%) Windows XP
14 7 (10.29%) Windows Server 2003
14 7 (10.29%) Windows Server 2012
14 7 (10.29%) Service Desk Management
14 7 (10.29%) Exchange Server 2010
15 6 (8.82%) Data Quality
15 6 (8.82%) Windows 7
15 6 (8.82%) Ticket Management
16 5 (7.35%) Internet
16 5 (7.35%) TCP/IP
16 5 (7.35%) Problem Management
16 5 (7.35%) Windows Server
17 4 (5.88%) Windows 10
17 4 (5.88%) Exchange Server 2013
17 4 (5.88%) Continuous Improvement

Service Desk Analyst Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (19.12%) MS Exchange
2 7 (10.29%) Exchange Server 2010
3 4 (5.88%) Exchange Server 2007
3 4 (5.88%) Exchange Server 2013
4 1 (1.47%) Exchange Server 2003
Applications
1 37 (54.41%) MS Office
2 30 (44.12%) MS Excel
3 2 (2.94%) MS PowerPoint
Business Applications
1 2 (2.94%) assyst
Cloud Services
1 2 (2.94%) Office 365
1 2 (2.94%) SaaS
Communications & Networking
1 5 (7.35%) Internet
1 5 (7.35%) TCP/IP
2 3 (4.41%) Firewall
2 3 (4.41%) VoIP
3 2 (2.94%) LAN
4 1 (1.47%) Intranet
4 1 (1.47%) WAN
General
1 7 (10.29%) Retail
2 2 (2.94%) Manufacturing
2 2 (2.94%) Telecoms
3 1 (1.47%) Aerospace
3 1 (1.47%) Spanish Language
Miscellaneous
1 3 (4.41%) Analytical Skills
1 3 (4.41%) Data Centre
2 1 (1.47%) Management Information System
Operating Systems
1 51 (75.00%) Windows
2 9 (13.24%) Windows 8
3 7 (10.29%) Windows Server 2003
3 7 (10.29%) Windows Server 2012
3 7 (10.29%) Windows XP
4 6 (8.82%) Windows 7
5 5 (7.35%) Windows Server
6 4 (5.88%) Windows 10
6 4 (5.88%) Windows Server 2008
6 4 (5.88%) Windows Vista
7 1 (1.47%) Windows 2000
Processes & Methodologies
1 15 (22.06%) ITIL
2 7 (10.29%) Service Desk Management
3 6 (8.82%) Ticket Management
4 5 (7.35%) Problem Management
5 4 (5.88%) Continuous Improvement
6 3 (4.41%) Incident Management
6 3 (4.41%) Process Management
6 3 (4.41%) Service Management
6 3 (4.41%) Time Management
7 2 (2.94%) Data Protection
7 2 (2.94%) ERP
8 1 (1.47%) Line Management
Programming Languages
1 1 (1.47%) C
Qualifications
1 17 (25.00%) MCP
2 16 (23.53%) A+ Certification
3 8 (11.76%) SC Cleared
3 8 (11.76%) Security Cleared
4 4 (5.88%) ITIL Certification
5 3 (4.41%) CCNA
5 3 (4.41%) Cisco Certification
6 1 (1.47%) MCDST
6 1 (1.47%) Microsoft Certification
Quality Assurance & Compliance
1 35 (51.47%) SLA
2 6 (8.82%) Data Quality
System Software
1 26 (38.24%) Active Directory
2 2 (2.94%) XenApp
Vendors
1 44 (64.71%) Microsoft
2 10 (14.71%) Cisco
3 3 (4.41%) Juniper
3 3 (4.41%) VMware
4 2 (2.94%) Citrix
4 2 (2.94%) Remedy
5 1 (1.47%) Polycom
Basingstoke
Capita plc
Salary: £19000 - £19500 per annum + 25% shift
Posted: 4 days ago
Southampton, Hampshire
Experis Ltd
Salary: £20000.00 - £22500.00 per annum + shift uplift
Posted: 6 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 5 days ago
Southampton
aap3
Salary: £18000 - £23000.00 per annum + Benefits
Posted: 10 days ago
Southampton
aap3
Salary: £16000 - £18000 per annum + benefits
Posted: 10 days ago
Southampton, Hampshire
Sanderson
Salary: £16000.00 - £20000.00 per annum + benefits
Posted: 24 days ago