The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hampshire region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 154 162 174
Rank change year-on-year
+8 +12
Permanent jobs requiring a Service Desk Analyst 38 16 14
As % of all permanent IT jobs located in Hampshire 0.92% 0.42% 0.34%
As % of the Job Titles category 0.97% 0.44% 0.35%
Number of salaries quoted 34 14 12
Average salary £19,750 £19,375 £20,250
Average salary % change year-on-year
+1.93% -4.32%
90% offered a salary of more than £18,500 £18,500 £19,550
10% offered a salary of more than £24,000 £22,000 £22,000
UK excluding London average salary £21,000 £21,250 £22,000
% change year-on-year
-1.17% -3.40%
Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3918 3671 3964
As % of all permanent IT jobs located in Hampshire 94.48% 95.70% 95.61%
Number of salaries quoted 3346 2997 3449
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,500 £25,000 £26,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Service Desk Analyst
South East

Service Desk Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Hampshire region over the 3 months to 17 April 2014.

Service Desk Analyst Salary Histogram in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Southampton +5 14 £18,750 -7.40% 2
Basingstoke +14 10 £20,125 -1.82% 2
Portsmouth - 6 £24,000 - 1
Fareham - 5 £22,000 -
Eastleigh -6 1 £19,500 +5.40%
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 17 April 2014, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 45 (61.64%) Windows
2 43 (58.90%) Microsoft
3 38 (52.05%) ITIL
4 36 (49.32%) Active Directory
5 25 (34.25%) Windows XP
6 21 (28.77%) MS Excel
7 20 (27.40%) MS Office
8 18 (24.66%) LAN
8 18 (24.66%) WAN
9 16 (21.92%) SLA
9 16 (21.92%) Windows 7
10 15 (20.55%) SC Cleared
10 15 (20.55%) Security Cleared
11 13 (17.81%) Service Delivery
12 12 (16.44%) MS Exchange
12 12 (16.44%) Incident Management
13 11 (15.07%) Remedy
14 10 (13.70%) A+ Certification
15 9 (12.33%) Exchange Server 2003
15 9 (12.33%) Exchange Server 2007
16 8 (10.96%) DV Cleared
16 8 (10.96%) ITIL V2
16 8 (10.96%) Microsoft Certification
16 8 (10.96%) Citrix
17 7 (9.59%) MCP
18 6 (8.22%) Telecoms
18 6 (8.22%) MCDST
18 6 (8.22%) MCITP
19 5 (6.85%) Service Management
19 5 (6.85%) Cisco

Service Desk Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 17 April 2014, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (16.44%) MS Exchange
2 9 (12.33%) Exchange Server 2003
2 9 (12.33%) Exchange Server 2007
3 2 (2.74%) WorkSite
4 1 (1.37%) SharePoint
4 1 (1.37%) Lync
4 1 (1.37%) Exchange Server 2010
4 1 (1.37%) Exchange Server 2013
Applications
1 21 (28.77%) MS Excel
2 20 (27.40%) MS Office
Communications & Networking
1 18 (24.66%) LAN
1 18 (24.66%) WAN
2 2 (2.74%) DHCP
2 2 (2.74%) TCP/IP
2 2 (2.74%) DNS
2 2 (2.74%) Wireless
2 2 (2.74%) VoIP
3 1 (1.37%) ADSL
3 1 (1.37%) Broadband
3 1 (1.37%) Ethernet
Database & Business Intelligence
1 2 (2.74%) SQL Server
2 1 (1.37%) Crystal Reports
2 1 (1.37%) Oracle Database
General
1 6 (8.22%) Telecoms
2 3 (4.11%) Retail
3 2 (2.74%) French Language
3 2 (2.74%) German Language
3 2 (2.74%) Legal
Miscellaneous
1 2 (2.74%) EPoS
1 2 (2.74%) Thin Client
1 2 (2.74%) Management Information System
1 2 (2.74%) Statistics
1 2 (2.74%) Fat Client
2 1 (1.37%) Computer Science
Operating Systems
1 45 (61.64%) Windows
2 25 (34.25%) Windows XP
3 16 (21.92%) Windows 7
4 3 (4.11%) Windows Server 2008
4 3 (4.11%) Linux
5 2 (2.74%) Windows Server 2003
5 2 (2.74%) Windows Vista
6 1 (1.37%) Windows 2000
6 1 (1.37%) Mac OS
6 1 (1.37%) Windows 8
6 1 (1.37%) Windows Server 2012
6 1 (1.37%) UNIX
Processes & Methodologies
1 38 (52.05%) ITIL
2 13 (17.81%) Service Delivery
3 12 (16.44%) Incident Management
4 8 (10.96%) ITIL V2
5 5 (6.85%) Service Management
6 4 (5.48%) Disaster Recovery
7 3 (4.11%) ITIL V3
7 3 (4.11%) Software Distribution
8 2 (2.74%) ITSM
9 1 (1.37%) Asset Management
9 1 (1.37%) Service Desk Management
9 1 (1.37%) Problem Management
9 1 (1.37%) Release Management
9 1 (1.37%) Time Management
9 1 (1.37%) Change Management
9 1 (1.37%) ERP
9 1 (1.37%) Configuration Management
Programming Languages
1 4 (5.48%) SQL
2 1 (1.37%) VB
2 1 (1.37%) C#
Qualifications
1 15 (20.55%) SC Cleared
1 15 (20.55%) Security Cleared
2 10 (13.70%) A+ Certification
3 8 (10.96%) Microsoft Certification
3 8 (10.96%) DV Cleared
4 7 (9.59%) MCP
5 6 (8.22%) MCDST
5 6 (8.22%) MCITP
6 3 (4.11%) MCSE
6 3 (4.11%) MCSA
6 3 (4.11%) ITIL Certification
7 2 (2.74%) Cisco Certification
7 2 (2.74%) CCNA
7 2 (2.74%) Degree
8 1 (1.37%) HP APS
8 1 (1.37%) CCAA
8 1 (1.37%) Citrix Certification
Quality Assurance & Compliance
1 16 (21.92%) SLA
System Software
1 36 (49.32%) Active Directory
2 3 (4.11%) VMware Infrastructure
2 3 (4.11%) vSphere
3 1 (1.37%) Terminal Services
Systems Management
1 2 (2.74%) SCCM
2 1 (1.37%) DameWare
Vendors
1 43 (58.90%) Microsoft
2 11 (15.07%) Remedy
3 8 (10.96%) Citrix
4 5 (6.85%) Cisco
5 4 (5.48%) VMware
5 4 (5.48%) LANDesk
6 3 (4.11%) Avaya
7 2 (2.74%) SAP
7 2 (2.74%) ServiceNow
8 1 (1.37%) Oracle
8 1 (1.37%) Business Objects
8 1 (1.37%) Apple
8 1 (1.37%) HP
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + pension, BUPA, bonus
Posted: 18 hours ago
Southampton, Hampshire
Connectus
Salary: £17000 - £20000 per annum
Posted: 2 days ago
Basingstoke
Capita - ITIN
Salary: £18000 - £19500.00 per annum
Posted: 15 days ago
Basingstoke
Hays IT - Uk Posting account
Salary: £20000.00 - £26000.00 per annum
Posted: 28 days ago