The statistics below represent IT jobs advertised across the Hampshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
South East / Hampshire
Rank 137 162 138
Rank change year-on-year
+25 -24
Permanent jobs requiring a Service Desk Analyst 27 26 55
As % of all permanent IT jobs located in Hampshire 0.94% 0.78% 1.42%
As % of the Job Titles category 0.97% 0.80% 1.45%
Number of salaries quoted 26 25 53
Median salary £19,500 £19,000 £21,500
Median salary % change year-on-year
+2.63% -11.62%
90% offered a salary of more than £18,000 £18,500 £19,500
10% offered a salary of more than £21,750 £20,800 £27,500
UK excluding London median salary £22,500 £22,000 £21,750
% change year-on-year
+2.27% +1.14%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
2780 3242 3792
As % of all permanent IT jobs located in Hampshire 97.00% 97.80% 98.09%
Number of salaries quoted 2345 2881 3290
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £25,500 £24,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in Hampshire

The demand trend of job ads across the Hampshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +2 10 £19,500 +2.63%
Basingstoke +11 9 £19,000 - 1
Portsmouth - 2 £21,250 - 1
Fareham +6 1 £19,000 +26.66% 1
Farnborough -2 1 - - 1
Eastleigh - 1 £22,000 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 27 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring Service Desk Analyst in the job title.

1 37 (62.71%) Microsoft
2 36 (61.02%) MS Office
3 27 (45.76%) Active Directory
4 23 (38.98%) ITIL
5 22 (37.29%) Windows
6 19 (32.20%) MS Excel
7 18 (30.51%) SAP
8 17 (28.81%) Cisco
9 15 (25.42%) ITSM
10 13 (22.03%) Polycom
10 13 (22.03%) C
11 12 (20.34%) Chip and PIN
11 12 (20.34%) CAD
11 12 (20.34%) RedPrairie
12 10 (16.95%) Security Cleared
13 9 (15.25%) Windows 7
14 8 (13.56%) SLA
15 7 (11.86%) LAN
15 7 (11.86%) VoIP
15 7 (11.86%) Analytical Skills
16 6 (10.17%) BC Cleared
16 6 (10.17%) Windows 10
16 6 (10.17%) CRM
16 6 (10.17%) Service Management
16 6 (10.17%) Retail
16 6 (10.17%) Finance
16 6 (10.17%) Manufacturing
16 6 (10.17%) Publishing
17 5 (8.47%) Microsoft Certification
17 5 (8.47%) Windows Server

Service Desk Analyst Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.39%) Exchange Server 2010
1 2 (3.39%) Exchange Server 2013
1 2 (3.39%) MS Exchange
Applications
1 36 (61.02%) MS Office
2 19 (32.20%) MS Excel
3 1 (1.69%) InfoPath
3 1 (1.69%) MS PowerPoint
Cloud Services
1 2 (3.39%) Office 365
Communications & Networking
1 7 (11.86%) LAN
1 7 (11.86%) VoIP
2 4 (6.78%) VPN
2 4 (6.78%) WAN
2 4 (6.78%) Wireless
3 1 (1.69%) TCP/IP
General
1 6 (10.17%) Finance
1 6 (10.17%) Manufacturing
1 6 (10.17%) Publishing
1 6 (10.17%) Retail
2 4 (6.78%) Telecoms
Miscellaneous
1 12 (20.34%) Chip and PIN
2 7 (11.86%) Analytical Skills
3 3 (5.08%) Enterprise Storage
Operating Systems
1 22 (37.29%) Windows
2 9 (15.25%) Windows 7
3 6 (10.17%) Windows 10
4 5 (8.47%) Windows Server
5 4 (6.78%) Apple iOS
5 4 (6.78%) Mac OS X
5 4 (6.78%) Windows 8
6 2 (3.39%) Windows Server 2012
7 1 (1.69%) Linux
7 1 (1.69%) Windows XP
Processes & Methodologies
1 23 (38.98%) ITIL
2 15 (25.42%) ITSM
3 12 (20.34%) CAD
4 6 (10.17%) CRM
4 6 (10.17%) Service Management
5 5 (8.47%) Time Management
6 4 (6.78%) Mobile Device Management
7 3 (5.08%) Release Management
8 2 (3.39%) Continuous Improvement
8 2 (3.39%) Incident Management
9 1 (1.69%) Change Management
9 1 (1.69%) Document Management
9 1 (1.69%) E-Commerce
9 1 (1.69%) ITIL V3
9 1 (1.69%) Knowledge Management
9 1 (1.69%) Process Management
9 1 (1.69%) Service Delivery
9 1 (1.69%) Ticket Management
9 1 (1.69%) Trend Analysis
9 1 (1.69%) Workflow
Programming Languages
1 13 (22.03%) C
Qualifications
1 10 (16.95%) Security Cleared
2 6 (10.17%) BC Cleared
3 5 (8.47%) Microsoft Certification
4 3 (5.08%) MCP
4 3 (5.08%) MCSA
5 2 (3.39%) A+ Certification
5 2 (3.39%) CCENT
5 2 (3.39%) CCNA
5 2 (3.39%) Cisco Certification
5 2 (3.39%) ITIL Certification
5 2 (3.39%) MCDST
6 1 (1.69%) SC Cleared
Quality Assurance & Compliance
1 8 (13.56%) SLA
System Software
1 27 (45.76%) Active Directory
2 3 (5.08%) Hyper-V
2 3 (5.08%) VMware Infrastructure
3 1 (1.69%) XenApp
Vendors
1 37 (62.71%) Microsoft
2 18 (30.51%) SAP
3 17 (28.81%) Cisco
4 13 (22.03%) Polycom
5 12 (20.34%) RedPrairie
6 3 (5.08%) Dell
6 3 (5.08%) Dell Compellent
6 3 (5.08%) Juniper
6 3 (5.08%) NetApp
6 3 (5.08%) VMware
7 2 (3.39%) Citrix
Portsmouth, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £23000 per annum + benefiits+ training+ progression
Posted: 3 days ago
Farnborough, Hampshire
Leidos
Posted: 5 days ago
Fareham
aap3
Salary: £18000 - £20000.00 per annum + bens package
Posted: 20 days ago
Basingstoke
Spectrum IT
Salary: £20000 - £23000 per annum + benefiits+ training+ progression
Posted: 21 days ago