The statistics below represent IT jobs advertised across the Hampshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 148 154 166
Rank change year-on-year
+6 +12
Permanent jobs requiring a Service Desk Analyst 28 34 29
As % of all permanent IT jobs located in Hampshire 0.89% 0.99% 0.75%
As % of the Job Titles category 0.91% 1.01% 0.77%
Number of salaries quoted 19 33 23
Median salary £19,000 £20,000 £19,000
Median salary % change year-on-year
-5.00% +5.26%
UK excluding London median salary £22,000 £21,000 £21,500
% change year-on-year
+4.76% -2.32%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3064 3351 3787
As % of all permanent IT jobs located in Hampshire 96.87% 98.01% 97.55%
Number of salaries quoted 2582 2888 3238
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £56,500 £60,000
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

Service Desk Analyst
Jobs Demand Trend in Hampshire

The demand trend of job ads across the Hampshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke -8 10 £19,000 -18.45%
Southampton -9 7 £22,000 +10.00% 3
Farnborough - 6 £21,500 - 1
Fareham - 3 - -
Eastleigh -5 1 £22,500 +21.62%
Ringwood - 1 £18,000 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 3 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring Service Desk Analyst in the job title.

1 42 (60.87%) Microsoft
2 31 (44.93%) Active Directory
2 31 (44.93%) ITIL
3 30 (43.48%) MS Office
4 28 (40.58%) Windows
5 24 (34.78%) MS Excel
6 21 (30.43%) Cisco
7 19 (27.54%) Security Cleared
8 15 (21.74%) ITSM
9 13 (18.84%) SLA
9 13 (18.84%) SAP
10 11 (15.94%) VoIP
11 10 (14.49%) SC Cleared
11 10 (14.49%) Windows 7
12 8 (11.59%) Analytical Skills
12 8 (11.59%) Polycom
12 8 (11.59%) Manufacturing
12 8 (11.59%) C
12 8 (11.59%) MCP
12 8 (11.59%) LAN
13 7 (10.14%) A+ Certification
13 7 (10.14%) Service Management
13 7 (10.14%) Telecoms
13 7 (10.14%) CAD
13 7 (10.14%) Chip and PIN
13 7 (10.14%) Time Management
13 7 (10.14%) Windows 10
13 7 (10.14%) RedPrairie
14 6 (8.70%) Windows 8
14 6 (8.70%) Apple iOS

Service Desk Analyst Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.25%) MS Exchange
2 3 (4.35%) Exchange Server 2010
2 3 (4.35%) Exchange Server 2013
Applications
1 30 (43.48%) MS Office
2 24 (34.78%) MS Excel
3 3 (4.35%) MS PowerPoint
4 2 (2.90%) InfoPath
Cloud Services
1 2 (2.90%) Office 365
1 2 (2.90%) SaaS
Communications & Networking
1 11 (15.94%) VoIP
2 8 (11.59%) LAN
3 4 (5.80%) TCP/IP
3 4 (5.80%) WAN
4 3 (4.35%) VPN
4 3 (4.35%) Wireless
5 1 (1.45%) Internet
5 1 (1.45%) Intranet
Database & Business Intelligence
1 1 (1.45%) SQL Server
General
1 8 (11.59%) Manufacturing
2 7 (10.14%) Telecoms
3 6 (8.70%) Finance
3 6 (8.70%) Publishing
3 6 (8.70%) Retail
3 6 (8.70%) Spanish Language
4 1 (1.45%) Aerospace
Miscellaneous
1 8 (11.59%) Analytical Skills
2 7 (10.14%) Chip and PIN
3 3 (4.35%) Data Centre
4 2 (2.90%) Enterprise Storage
5 1 (1.45%) Management Information System
Operating Systems
1 28 (40.58%) Windows
2 10 (14.49%) Windows 7
3 7 (10.14%) Windows 10
4 6 (8.70%) Apple iOS
4 6 (8.70%) Mac OS X
4 6 (8.70%) Windows 8
4 6 (8.70%) Windows Server
5 3 (4.35%) Windows Server 2012
5 3 (4.35%) Windows XP
6 2 (2.90%) Windows Server 2003
6 2 (2.90%) Windows Server 2008
6 2 (2.90%) Windows Vista
7 1 (1.45%) Windows 2000
Processes & Methodologies
1 31 (44.93%) ITIL
2 15 (21.74%) ITSM
3 7 (10.14%) CAD
3 7 (10.14%) Service Management
3 7 (10.14%) Time Management
4 6 (8.70%) CRM
4 6 (8.70%) Mobile Device Management
5 5 (7.25%) Incident Management
6 3 (4.35%) Problem Management
6 3 (4.35%) Service Desk Management
7 2 (2.90%) Continuous Improvement
7 2 (2.90%) ERP
7 2 (2.90%) Process Management
7 2 (2.90%) Release Management
7 2 (2.90%) Ticket Management
8 1 (1.45%) Change Management
8 1 (1.45%) Chat Support
8 1 (1.45%) Knowledge Management
8 1 (1.45%) Service Delivery
8 1 (1.45%) Workflow
Programming Languages
1 8 (11.59%) C
2 1 (1.45%) C#
Qualifications
1 19 (27.54%) Security Cleared
2 10 (14.49%) SC Cleared
3 8 (11.59%) MCP
4 7 (10.14%) A+ Certification
5 6 (8.70%) BC Cleared
6 4 (5.80%) CCNA
6 4 (5.80%) Cisco Certification
7 3 (4.35%) ITIL Certification
7 3 (4.35%) Microsoft Certification
8 2 (2.90%) MCSA
9 1 (1.45%) CCENT
9 1 (1.45%) MCDST
Quality Assurance & Compliance
1 13 (18.84%) SLA
2 2 (2.90%) Data Quality
System Software
1 31 (44.93%) Active Directory
2 2 (2.90%) Hyper-V
2 2 (2.90%) VMware Infrastructure
2 2 (2.90%) XenApp
Vendors
1 42 (60.87%) Microsoft
2 21 (30.43%) Cisco
3 13 (18.84%) SAP
4 8 (11.59%) Polycom
5 7 (10.14%) RedPrairie
6 3 (4.35%) Citrix
7 2 (2.90%) Apple
7 2 (2.90%) Dell
7 2 (2.90%) Dell Compellent
7 2 (2.90%) Juniper
7 2 (2.90%) NetApp
7 2 (2.90%) VMware
Southampton, Hampshire
Networkers
Salary: £20000 - £22000 per annum
Posted: 2 days ago
Southampton, Hampshire
Polar Recruitment
Salary: £16000 - £22000 per annum + + Benefits
Posted: 4 days ago
Havant, Hampshire
Jobsite Resourcing Team
Salary: Competitive Salary plus Generous Benefits
Posted: 5 days ago
Farnborough, Hampshire
Leidos
Posted: 9 days ago