The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 130 149 147
Rank change year-on-year
+19 -2
Permanent jobs requiring a Service Desk Analyst 56 43 51
As % of all permanent IT jobs located in Hampshire 1.56% 1.08% 1.30%
As % of the Job Titles category 1.64% 1.15% 1.37%
Number of salaries quoted 51 39 51
Average salary £22,500 £20,000 £18,500
Average salary % change year-on-year
+12.50% +8.10%
90% offered a salary of more than £18,500 £18,000 £16,550
10% offered a salary of more than £26,000 £22,800 £22,590
UK excluding London average salary £22,000 £21,500 £20,500
% change year-on-year
+2.32% +4.87%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3413 3738 3729
As % of all permanent IT jobs located in Hampshire 95.20% 94.30% 94.79%
Number of salaries quoted 2765 3060 3201
Average salary £40,500 £40,000 £37,500
Average salary % change year-on-year
+1.25% +6.66%
90% offered a salary of more than £24,000 £24,500 £23,500
10% offered a salary of more than £57,500 £55,000 £58,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Hampshire region over the 3 months to 30 July 2015.

Service Desk Analyst Salary Histogram in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +2 26 £19,000 -5.00% 1
Farnborough -21 7 £26,000 +15.55%
Portsmouth +30 6 £25,000 -
Andover - 6 £24,000 -
Basingstoke +22 5 £22,500 +16.88% 1
Bordon - 2 £24,000 -
Winchester - 1 £22,500 -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 30 July 2015, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 82 (74.55%) Windows
2 81 (73.64%) Microsoft
3 66 (60.00%) MS Excel
4 59 (53.64%) MS Office
5 50 (45.45%) ITIL
6 41 (37.27%) MCP
6 41 (37.27%) Active Directory
7 39 (35.45%) Security Cleared
8 38 (34.55%) Service Management
9 33 (30.00%) Windows 7
10 28 (25.45%) SLA
11 24 (21.82%) A+ Certification
11 24 (21.82%) Windows XP
11 24 (21.82%) SC Cleared
11 24 (21.82%) Service Desk Management
12 20 (18.18%) Incident Management
13 17 (15.45%) MCITP
13 17 (15.45%) MCDST
13 17 (15.45%) LAN
13 17 (15.45%) Microsoft Certification
13 17 (15.45%) WAN
14 15 (13.64%) MCTS
15 13 (11.82%) Cisco
15 13 (11.82%) Mentoring
15 13 (11.82%) Analytical Skills
16 11 (10.00%) MS Exchange
17 10 (9.09%) Exchange Server 2007
18 8 (7.27%) Windows Server 2003
18 8 (7.27%) Exchange Server 2010
19 7 (6.36%) Windows 8

Service Desk Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 30 July 2015, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (10.00%) MS Exchange
2 10 (9.09%) Exchange Server 2007
3 8 (7.27%) Exchange Server 2010
4 2 (1.82%) Exchange Server 2003
Applications
1 66 (60.00%) MS Excel
2 59 (53.64%) MS Office
Cloud Services
1 1 (0.91%) Amazon AWS
Communications & Networking
1 17 (15.45%) LAN
1 17 (15.45%) WAN
2 7 (6.36%) Firewall
3 3 (2.73%) Wireless
4 1 (0.91%) VoIP
Database & Business Intelligence
1 2 (1.82%) Crystal Reports
1 2 (1.82%) Relational Database
Development Applications
1 4 (3.64%) Yeoman
General
1 3 (2.73%) Retail
2 2 (1.82%) Publishing
2 2 (1.82%) Telecoms
2 2 (1.82%) Finance
2 2 (1.82%) Aerospace
3 1 (0.91%) Law
3 1 (0.91%) Legal
3 1 (0.91%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (1.82%) COM
1 2 (1.82%) JSP
2 1 (0.91%) Web Services
Miscellaneous
1 13 (11.82%) Analytical Skills
2 6 (5.45%) EPoS
3 2 (1.82%) Blackberry
3 2 (1.82%) iPhone
3 2 (1.82%) iPad
3 2 (1.82%) Client/Server
4 1 (0.91%) Management Information System
Operating Systems
1 82 (74.55%) Windows
2 33 (30.00%) Windows 7
3 24 (21.82%) Windows XP
4 8 (7.27%) Windows Server 2003
5 7 (6.36%) Windows 8
5 7 (6.36%) Windows Server 2012
6 6 (5.45%) Linux
7 2 (1.82%) Windows Mobile
7 2 (1.82%) Windows Vista
8 1 (0.91%) Windows Server 2008
Processes & Methodologies
1 50 (45.45%) ITIL
2 38 (34.55%) Service Management
3 24 (21.82%) Service Desk Management
4 20 (18.18%) Incident Management
5 13 (11.82%) Mentoring
6 7 (6.36%) Configuration Management
6 7 (6.36%) Problem Management
6 7 (6.36%) Change Management
7 2 (1.82%) Email Management
7 2 (1.82%) Continuous Improvement
7 2 (1.82%) Software Deployment
7 2 (1.82%) Analytics
8 1 (0.91%) Server Monitoring
8 1 (0.91%) ITSM
8 1 (0.91%) Migration
8 1 (0.91%) Asset Management
8 1 (0.91%) ITIL V3
8 1 (0.91%) CRM
Programming Languages
1 2 (1.82%) SQL
Qualifications
1 41 (37.27%) MCP
2 39 (35.45%) Security Cleared
3 24 (21.82%) A+ Certification
3 24 (21.82%) SC Cleared
4 17 (15.45%) MCITP
4 17 (15.45%) MCDST
4 17 (15.45%) Microsoft Certification
5 15 (13.64%) MCTS
6 6 (5.45%) ITIL Certification
7 1 (0.91%) MOS
7 1 (0.91%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 28 (25.45%) SLA
2 2 (1.82%) JSP 440
System Software
1 41 (37.27%) Active Directory
2 7 (6.36%) VMware Infrastructure
2 7 (6.36%) Hyper-V
Systems Management
1 1 (0.91%) SCCM
Vendors
1 81 (73.64%) Microsoft
2 13 (11.82%) Cisco
3 7 (6.36%) VMware
4 2 (1.82%) Splunk
4 2 (1.82%) Bomgar
5 1 (0.91%) SAP
5 1 (0.91%) JD Edwards
Southampton, Hampshire
Amicus ITS
Salary: Competitive
Posted: 7 days ago
Basingstoke
Hays IT - Uk Posting account
Salary: £20000.00 - £24000.00 per annum + benefits
Posted: 7 days ago