The statistics below represent IT jobs advertised across the Hampshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 137 143 171
Rank change year-on-year
+6 +28
Permanent jobs requiring a Service Desk Analyst 43 49 41
As % of all permanent IT jobs located in Hampshire 1.34% 1.33% 1.03%
As % of the Job Titles category 1.38% 1.36% 1.07%
Number of salaries quoted 33 49 37
Median salary £21,250 £20,000 £20,750
Median salary % change year-on-year
+6.25% -3.61%
90% offered a salary of more than £19,000 £18,500 £18,150
10% offered a salary of more than £22,000 £26,000 £24,000
UK excluding London median salary £22,500 £21,500 £21,500
% change year-on-year
+4.65% -
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3108 3594 3849
As % of all permanent IT jobs located in Hampshire 97.09% 97.24% 97.12%
Number of salaries quoted 2735 3039 3192
Median salary £40,000 £40,500 £40,000
Median salary % change year-on-year
-1.23% +1.25%
90% offered a salary of more than £25,000 £24,000 £24,500
10% offered a salary of more than £57,500 £60,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Analyst
Jobs Demand Trend in Hampshire

The demand trend of job ads across the Hampshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -3 26 £21,250 +6.25%
Farnborough +4 11 £21,500 -17.30%
Basingstoke -14 4 £22,000 +2.32%
Portsmouth +10 1 £19,500 -22.00%
Fareham +2 1 - - 1
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 28 September 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring Service Desk Analyst in the job title.

1 45 (58.44%) Windows
2 41 (53.25%) Microsoft
3 33 (42.86%) MS Excel
4 32 (41.56%) MS Office
5 30 (38.96%) Active Directory
6 29 (37.66%) SLA
6 29 (37.66%) ITIL
7 20 (25.97%) Security Cleared
8 16 (20.78%) MCP
9 15 (19.48%) A+ Certification
10 13 (16.88%) SC Cleared
10 13 (16.88%) Cisco
11 10 (12.99%) MS Exchange
11 10 (12.99%) Retail
11 10 (12.99%) Windows 8
11 10 (12.99%) Analytical Skills
12 9 (11.69%) Windows 7
12 9 (11.69%) ITSM
12 9 (11.69%) Service Management
13 8 (10.39%) Manufacturing
13 8 (10.39%) Service Desk Management
14 7 (9.09%) Windows 10
14 7 (9.09%) Windows Server 2012
14 7 (9.09%) Exchange Server 2010
15 6 (7.79%) Publishing
15 6 (7.79%) Finance
15 6 (7.79%) Windows XP
15 6 (7.79%) CRM
15 6 (7.79%) VoIP
15 6 (7.79%) SAP

Service Desk Analyst Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (12.99%) MS Exchange
2 7 (9.09%) Exchange Server 2010
3 6 (7.79%) Exchange Server 2013
4 1 (1.30%) Exchange Server 2007
Applications
1 33 (42.86%) MS Excel
2 32 (41.56%) MS Office
3 4 (5.19%) MS PowerPoint
4 1 (1.30%) InfoPath
Business Applications
1 2 (2.60%) assyst
Cloud Services
1 3 (3.90%) Office 365
2 2 (2.60%) SaaS
Communications & Networking
1 6 (7.79%) VoIP
2 4 (5.19%) TCP/IP
3 3 (3.90%) LAN
4 2 (2.60%) Internet
5 1 (1.30%) Firewall
5 1 (1.30%) Intranet
5 1 (1.30%) VPN
5 1 (1.30%) WAN
5 1 (1.30%) Wireless
Database & Business Intelligence
1 1 (1.30%) SQL Server
General
1 10 (12.99%) Retail
2 8 (10.39%) Manufacturing
3 6 (7.79%) Finance
3 6 (7.79%) Publishing
3 6 (7.79%) Spanish Language
4 4 (5.19%) Telecoms
5 1 (1.30%) Aerospace
Miscellaneous
1 10 (12.99%) Analytical Skills
2 5 (6.49%) Data Centre
3 1 (1.30%) Management Information System
Operating Systems
1 45 (58.44%) Windows
2 10 (12.99%) Windows 8
3 9 (11.69%) Windows 7
4 7 (9.09%) Windows 10
4 7 (9.09%) Windows Server 2012
5 6 (7.79%) Windows XP
6 4 (5.19%) Windows Server
6 4 (5.19%) Windows Server 2003
7 3 (3.90%) Apple iOS
7 3 (3.90%) Mac OS X
7 3 (3.90%) Windows Server 2008
7 3 (3.90%) Windows Vista
8 1 (1.30%) Windows 2000
Processes & Methodologies
1 29 (37.66%) ITIL
2 9 (11.69%) ITSM
2 9 (11.69%) Service Management
3 8 (10.39%) Service Desk Management
4 6 (7.79%) CRM
4 6 (7.79%) Ticket Management
4 6 (7.79%) Time Management
5 4 (5.19%) Problem Management
6 3 (3.90%) Incident Management
6 3 (3.90%) Mobile Device Management
6 3 (3.90%) Process Management
7 2 (2.60%) Continuous Improvement
7 2 (2.60%) Data Protection
7 2 (2.60%) ERP
8 1 (1.30%) Line Management
8 1 (1.30%) Service Delivery
8 1 (1.30%) Workflow
Programming Languages
1 1 (1.30%) C#
Qualifications
1 20 (25.97%) Security Cleared
2 16 (20.78%) MCP
3 15 (19.48%) A+ Certification
4 13 (16.88%) SC Cleared
5 6 (7.79%) BC Cleared
5 6 (7.79%) ITIL Certification
6 5 (6.49%) CCNA
6 5 (6.49%) Cisco Certification
7 1 (1.30%) MCDST
7 1 (1.30%) Microsoft Certification
Quality Assurance & Compliance
1 29 (37.66%) SLA
2 6 (7.79%) Data Quality
System Software
1 30 (38.96%) Active Directory
2 3 (3.90%) XenApp
Vendors
1 41 (53.25%) Microsoft
2 13 (16.88%) Cisco
3 6 (7.79%) SAP
4 3 (3.90%) Citrix
5 2 (2.60%) Apple
5 2 (2.60%) Remedy
6 1 (1.30%) Juniper
6 1 (1.30%) VMware
Andover, Hampshire
CV Screen Ltd
Salary: to £27,000 + Benefits
Posted: 5 days ago
Fareham, Hampshire
Leidos
Posted: 13 days ago