The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 133 149 132
Rank change year-on-year
+16 -17
Permanent jobs requiring a Service Desk Analyst 46 48 61
As % of all permanent IT jobs located in Hampshire 1.25% 1.21% 1.58%
As % of the Job Titles category 1.31% 1.28% 1.66%
Number of salaries quoted 46 44 61
Average salary £20,000 £20,750 £19,000
Average salary % change year-on-year
-3.61% +9.21%
90% offered a salary of more than £18,500 £18,000 £17,250
10% offered a salary of more than £26,000 £24,000 £22,600
UK excluding London average salary £22,000 £21,500 £20,500
% change year-on-year
+2.32% +4.87%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3503 3741 3685
As % of all permanent IT jobs located in Hampshire 95.19% 94.54% 95.20%
Number of salaries quoted 2907 3041 3161
Average salary £41,500 £40,000 £38,500
Average salary % change year-on-year
+3.75% +3.89%
90% offered a salary of more than £25,000 £24,000 £22,600
10% offered a salary of more than £58,500 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +1 24 £19,000 -8.43% 2
Farnborough - 10 £26,000 -
Basingstoke +25 6 £22,000 +14.28%
Portsmouth +16 2 £25,000 +4.16% 1
Eastleigh - 2 £18,500 -
Andover -4 1 £24,000 -
Fareham - 1 £20,500 - 1
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 4 September 2015, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 84 (77.78%) Windows
2 83 (76.85%) Microsoft
3 61 (56.48%) MS Excel
4 56 (51.85%) MS Office
5 52 (48.15%) ITIL
6 42 (38.89%) Active Directory
6 42 (38.89%) Service Management
7 41 (37.96%) Security Cleared
8 36 (33.33%) MCP
9 31 (28.70%) Windows 7
10 28 (25.93%) SLA
11 26 (24.07%) SC Cleared
12 24 (22.22%) Windows XP
13 23 (21.30%) Service Desk Management
14 19 (17.59%) LAN
14 19 (17.59%) WAN
14 19 (17.59%) A+ Certification
14 19 (17.59%) Incident Management
15 16 (14.81%) MS Exchange
16 15 (13.89%) Microsoft Certification
16 15 (13.89%) MCDST
16 15 (13.89%) MCTS
16 15 (13.89%) MCITP
16 15 (13.89%) Exchange Server 2007
17 12 (11.11%) VMware Infrastructure
17 12 (11.11%) Exchange Server 2010
17 12 (11.11%) Mentoring
17 12 (11.11%) VMware
17 12 (11.11%) Cisco
18 11 (10.19%) Windows Server 2003

Service Desk Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 4 September 2015, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (14.81%) MS Exchange
2 15 (13.89%) Exchange Server 2007
3 12 (11.11%) Exchange Server 2010
4 4 (3.70%) Exchange Server 2003
Applications
1 61 (56.48%) MS Excel
2 56 (51.85%) MS Office
Cloud Services
1 1 (0.93%) Amazon AWS
Communications & Networking
1 19 (17.59%) LAN
1 19 (17.59%) WAN
2 11 (10.19%) Firewall
3 5 (4.63%) VoIP
4 2 (1.85%) Wireless
5 1 (0.93%) NAS
5 1 (0.93%) SAN
Database & Business Intelligence
1 2 (1.85%) Crystal Reports
1 2 (1.85%) Relational Database
Development Applications
1 4 (3.70%) Yeoman
General
1 2 (1.85%) Aerospace
1 2 (1.85%) Manufacturing
1 2 (1.85%) Publishing
1 2 (1.85%) Retail
2 1 (0.93%) Law
2 1 (0.93%) Legal
2 1 (0.93%) Finance
Libraries, Frameworks & Software Standards
1 2 (1.85%) COM
1 2 (1.85%) JSP
2 1 (0.93%) Web Services
Miscellaneous
1 10 (9.26%) EPoS
1 10 (9.26%) Analytical Skills
2 2 (1.85%) Client/Server
2 2 (1.85%) Blackberry
2 2 (1.85%) iPhone
2 2 (1.85%) iPad
3 1 (0.93%) Computer Science
3 1 (0.93%) Data Centre
Operating Systems
1 84 (77.78%) Windows
2 31 (28.70%) Windows 7
3 24 (22.22%) Windows XP
4 11 (10.19%) Windows Server 2003
4 11 (10.19%) Linux
4 11 (10.19%) Windows Server 2012
5 7 (6.48%) Windows 8
6 2 (1.85%) Windows Mobile
Processes & Methodologies
1 52 (48.15%) ITIL
2 42 (38.89%) Service Management
3 23 (21.30%) Service Desk Management
4 19 (17.59%) Incident Management
5 12 (11.11%) Mentoring
6 7 (6.48%) Configuration Management
6 7 (6.48%) Problem Management
6 7 (6.48%) Change Management
7 5 (4.63%) CRM
8 2 (1.85%) Email Management
8 2 (1.85%) Continuous Improvement
8 2 (1.85%) Software Deployment
8 2 (1.85%) Analytics
9 1 (0.93%) ITSM
9 1 (0.93%) Migration
9 1 (0.93%) Server Monitoring
Programming Languages
1 3 (2.78%) SQL
Qualifications
1 41 (37.96%) Security Cleared
2 36 (33.33%) MCP
3 26 (24.07%) SC Cleared
4 19 (17.59%) A+ Certification
5 15 (13.89%) Microsoft Certification
5 15 (13.89%) MCDST
5 15 (13.89%) MCTS
5 15 (13.89%) MCITP
6 6 (5.56%) ITIL Certification
7 1 (0.93%) MOS
7 1 (0.93%) CCNA
7 1 (0.93%) Cisco Certification
7 1 (0.93%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 28 (25.93%) SLA
2 2 (1.85%) JSP 440
System Software
1 42 (38.89%) Active Directory
2 12 (11.11%) VMware Infrastructure
3 11 (10.19%) Hyper-V
4 1 (0.93%) vSphere
Systems Management
1 2 (1.85%) SCCM
Vendors
1 83 (76.85%) Microsoft
2 12 (11.11%) Cisco
2 12 (11.11%) VMware
3 5 (4.63%) SAP
4 2 (1.85%) Splunk
4 2 (1.85%) Bomgar
5 1 (0.93%) Citrix
Southampton, Hampshire
Experis Ltd
Salary: £21500 - £22000 per annum
Posted: Yesterday
Hampshire
LA International
Salary: £21600 - £25000 per annum + excellent benefits
Posted: 4 days ago
Southampton, Hampshire
Amicus ITS
Salary: £20,000 per annum plus shift allowance of 15% of basic annual salary
Posted: 8 days ago
Portsmouth, Hampshire
Sopra Steria Recruitment
Salary: From £22,000 to £25,000 per annum Flexible Benefits
Posted: 9 days ago
Fareham
Deerfoot IT
Salary: £18000 - £23000 per annum
Posted: 17 days ago