The statistics below represent IT jobs advertised across the Hampshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Service Desk Analyst
South East / Hampshire
Rank 145 155 155
Rank change year-on-year
+10 0
Permanent jobs requiring a Service Desk Analyst 26 26 42
As % of all permanent IT jobs located in Hampshire 0.88% 0.80% 1.12%
As % of the Job Titles category 0.91% 0.82% 1.14%
Number of salaries quoted 23 24 38
Median salary £19,000 £20,000 £22,750
Median salary % change year-on-year
-5.00% -12.08%
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
2866 3162 3680
As % of all permanent IT jobs located in Hampshire 96.96% 97.74% 97.79%
Number of salaries quoted 2394 2801 3171
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £26,250 £24,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in Hampshire

The demand trend of job ads across the Hampshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +10 12 £19,000 -11.62%
Southampton -4 10 £21,000 +5.00%
Farnborough - 2 - -
Eastleigh - 1 £22,000 -
Ringwood - 1 £18,000 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Hampshire

For the 6 months to 24 January 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring Service Desk Analyst in the job title.

1 42 (63.64%) Microsoft
2 36 (54.55%) MS Office
3 34 (51.52%) Active Directory
4 30 (45.45%) ITIL
5 26 (39.39%) Windows
6 23 (34.85%) Cisco
7 18 (27.27%) SAP
7 18 (27.27%) MS Excel
8 16 (24.24%) ITSM
8 16 (24.24%) Security Cleared
9 13 (19.70%) Polycom
9 13 (19.70%) C
10 12 (18.18%) Chip and PIN
10 12 (18.18%) CAD
10 12 (18.18%) RedPrairie
11 10 (15.15%) Windows 7
11 10 (15.15%) VoIP
12 8 (12.12%) Analytical Skills
12 8 (12.12%) Windows 10
13 7 (10.61%) Mobile Device Management
13 7 (10.61%) Apple iOS
13 7 (10.61%) SC Cleared
13 7 (10.61%) LAN
13 7 (10.61%) SLA
13 7 (10.61%) Mac OS X
13 7 (10.61%) Manufacturing
14 6 (9.09%) Publishing
14 6 (9.09%) Finance
14 6 (9.09%) Telecoms
14 6 (9.09%) Service Management

Service Desk Analyst Skill Set
Top Related IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.55%) Exchange Server 2010
1 3 (4.55%) Exchange Server 2013
1 3 (4.55%) MS Exchange
Applications
1 36 (54.55%) MS Office
2 18 (27.27%) MS Excel
3 3 (4.55%) MS PowerPoint
4 2 (3.03%) InfoPath
Cloud Services
1 2 (3.03%) Office 365
2 1 (1.52%) SaaS
Communications & Networking
1 10 (15.15%) VoIP
2 7 (10.61%) LAN
3 4 (6.06%) WAN
4 3 (4.55%) VPN
4 3 (4.55%) Wireless
5 2 (3.03%) TCP/IP
Database & Business Intelligence
1 1 (1.52%) SQL Server
General
1 7 (10.61%) Manufacturing
2 6 (9.09%) Finance
2 6 (9.09%) Publishing
2 6 (9.09%) Retail
2 6 (9.09%) Telecoms
3 5 (7.58%) Spanish Language
Miscellaneous
1 12 (18.18%) Chip and PIN
2 8 (12.12%) Analytical Skills
3 2 (3.03%) Data Centre
3 2 (3.03%) Enterprise Storage
Operating Systems
1 26 (39.39%) Windows
2 10 (15.15%) Windows 7
3 8 (12.12%) Windows 10
4 7 (10.61%) Apple iOS
4 7 (10.61%) Mac OS X
5 6 (9.09%) Windows Server
6 4 (6.06%) Windows 8
7 3 (4.55%) Windows Server 2012
8 1 (1.52%) Windows XP
Processes & Methodologies
1 30 (45.45%) ITIL
2 16 (24.24%) ITSM
3 12 (18.18%) CAD
4 7 (10.61%) Mobile Device Management
5 6 (9.09%) CRM
5 6 (9.09%) Service Management
6 5 (7.58%) Time Management
7 2 (3.03%) Continuous Improvement
7 2 (3.03%) Incident Management
7 2 (3.03%) Release Management
8 1 (1.52%) Change Management
8 1 (1.52%) Chat Support
8 1 (1.52%) ERP
8 1 (1.52%) ITIL V3
8 1 (1.52%) Knowledge Management
8 1 (1.52%) Process Management
8 1 (1.52%) Service Delivery
8 1 (1.52%) Service Desk Management
8 1 (1.52%) Trend Analysis
8 1 (1.52%) Workflow
Programming Languages
1 13 (19.70%) C
2 1 (1.52%) C#
Qualifications
1 16 (24.24%) Security Cleared
2 7 (10.61%) SC Cleared
3 6 (9.09%) BC Cleared
3 6 (9.09%) MCP
4 5 (7.58%) A+ Certification
5 4 (6.06%) CCNA
5 4 (6.06%) Cisco Certification
6 3 (4.55%) ITIL Certification
7 2 (3.03%) CCENT
7 2 (3.03%) MCSA
7 2 (3.03%) Microsoft Certification
Quality Assurance & Compliance
1 7 (10.61%) SLA
System Software
1 34 (51.52%) Active Directory
2 2 (3.03%) Hyper-V
2 2 (3.03%) VMware Infrastructure
2 2 (3.03%) XenApp
Vendors
1 42 (63.64%) Microsoft
2 23 (34.85%) Cisco
3 18 (27.27%) SAP
4 13 (19.70%) Polycom
5 12 (18.18%) RedPrairie
6 3 (4.55%) Citrix
7 2 (3.03%) Apple
7 2 (3.03%) Dell
7 2 (3.03%) Dell Compellent
7 2 (3.03%) Juniper
7 2 (3.03%) NetApp
7 2 (3.03%) VMware
Hampshire
Executive Recruitment Services (ERS)
Salary: £18000 - £20000 per annum
Posted: Yesterday