The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 139 138 167
Rank change year-on-year
-1 +29
Permanent jobs requiring a Service Desk Analyst 53 36 20
As % of all permanent IT jobs located in Hampshire 1.42% 1.01% 0.51%
As % of the Job Titles category 1.49% 1.06% 0.53%
Number of salaries quoted 52 32 19
Average salary £21,500 £20,750 £21,000
Average salary % change year-on-year
+3.61% -1.19%
90% offered a salary of more than £19,500 £18,500 £18,000
10% offered a salary of more than £27,500 £24,000 £25,750
UK excluding London average salary £21,750 £21,500 £22,000
% change year-on-year
+1.16% -2.27%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3548 3390 3751
As % of all permanent IT jobs located in Hampshire 94.97% 94.64% 95.37%
Number of salaries quoted 3079 2828 3081
Average salary £40,000 £40,000 £38,946
Average salary % change year-on-year
- +2.70%
90% offered a salary of more than £24,500 £24,000 £24,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -10 24 £21,000 +2.43% 3
Basingstoke +4 7 £27,500 +19.56% 1
Andover - 6 £24,000 -
Portsmouth -16 4 £22,250 -7.29% 1
Farnborough - 3 £21,500 -
Eastleigh +6 1 £28,000 +47.36%
Fareham +1 1 £20,500 -10.86%
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 5 March 2015, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 59 (71.95%) Windows
2 48 (58.54%) ITIL
3 46 (56.10%) MS Office
3 46 (56.10%) Microsoft
4 39 (47.56%) MS Excel
5 32 (39.02%) Windows XP
6 26 (31.71%) Windows 7
7 23 (28.05%) MCP
8 22 (26.83%) Microsoft Certification
9 17 (20.73%) Active Directory
10 16 (19.51%) SLA
10 16 (19.51%) Security Cleared
11 15 (18.29%) SC Cleared
11 15 (18.29%) A+ Certification
12 14 (17.07%) MCITP
12 14 (17.07%) MCDST
13 13 (15.85%) LAN
13 13 (15.85%) WAN
14 11 (13.41%) Service Management
14 11 (13.41%) Service Delivery
14 11 (13.41%) Analytical Skills
15 9 (10.98%) MCTS
15 9 (10.98%) DV Cleared
15 9 (10.98%) ITSM
16 8 (9.76%) Incident Management
16 8 (9.76%) MS Exchange
17 6 (7.32%) TCP/IP
17 6 (7.32%) Windows Server 2003
17 6 (7.32%) Management Information System
17 6 (7.32%) DameWare

Service Desk Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 5 March 2015, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (9.76%) MS Exchange
2 6 (7.32%) Exchange Server 2007
3 3 (3.66%) Exchange Server 2010
3 3 (3.66%) Exchange Server 2003
4 2 (2.44%) WorkSite
Applications
1 46 (56.10%) MS Office
2 39 (47.56%) MS Excel
3 2 (2.44%) MS Visio
3 2 (2.44%) MS PowerPoint
4 1 (1.22%) MS Project
Communications & Networking
1 13 (15.85%) LAN
1 13 (15.85%) WAN
2 6 (7.32%) TCP/IP
3 5 (6.10%) VPN
3 5 (6.10%) DNS
3 5 (6.10%) DHCP
4 3 (3.66%) Wireless
5 2 (2.44%) VoIP
6 1 (1.22%) Wi-Fi
General
1 5 (6.10%) Telecoms
2 4 (4.88%) Finance
3 3 (3.66%) Retail
3 3 (3.66%) Manufacturing
4 2 (2.44%) Law
4 2 (2.44%) Legal
Libraries, Frameworks & Software Standards
1 1 (1.22%) WAP
Miscellaneous
1 11 (13.41%) Analytical Skills
2 6 (7.32%) Management Information System
3 5 (6.10%) CMDB
4 2 (2.44%) AS400
4 2 (2.44%) EPoS
4 2 (2.44%) Enterprise Software
5 1 (1.22%) iPad
5 1 (1.22%) Informatics
5 1 (1.22%) Replication
Operating Systems
1 59 (71.95%) Windows
2 32 (39.02%) Windows XP
3 26 (31.71%) Windows 7
4 6 (7.32%) Windows Server 2003
4 6 (7.32%) Windows Server 2008
5 5 (6.10%) Windows 8
5 5 (6.10%) Windows Vista
5 5 (6.10%) Mac OS X
6 1 (1.22%) Linux
Processes & Methodologies
1 48 (58.54%) ITIL
2 11 (13.41%) Service Management
2 11 (13.41%) Service Delivery
3 9 (10.98%) ITSM
4 8 (9.76%) Incident Management
5 6 (7.32%) Problem Management
5 6 (7.32%) Service Desk Management
6 5 (6.10%) Line Management
6 5 (6.10%) Mentoring
7 4 (4.88%) Configuration Management
7 4 (4.88%) Change Management
8 3 (3.66%) Migration
9 2 (2.44%) Software Distribution
10 1 (1.22%) Coaching
10 1 (1.22%) ITIL V3
10 1 (1.22%) ITIL V2
10 1 (1.22%) Asset Management
Programming Languages
1 1 (1.22%) SQL
Qualifications
1 23 (28.05%) MCP
2 22 (26.83%) Microsoft Certification
3 16 (19.51%) Security Cleared
4 15 (18.29%) SC Cleared
4 15 (18.29%) A+ Certification
5 14 (17.07%) MCITP
5 14 (17.07%) MCDST
6 9 (10.98%) MCTS
6 9 (10.98%) DV Cleared
7 4 (4.88%) VCP4
8 3 (3.66%) MCSA
9 2 (2.44%) MCSE
9 2 (2.44%) Degree
10 1 (1.22%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 16 (19.51%) SLA
System Software
1 17 (20.73%) Active Directory
2 1 (1.22%) vSphere
2 1 (1.22%) VMware Infrastructure
Systems Management
1 6 (7.32%) DameWare
2 3 (3.66%) SCCM
Vendors
1 46 (56.10%) Microsoft
2 3 (3.66%) Apple
2 3 (3.66%) Cisco
3 2 (2.44%) SAP
3 2 (2.44%) Citrix
3 2 (2.44%) Remedy
4 1 (1.22%) Bomgar
4 1 (1.22%) VMware
4 1 (1.22%) JD Edwards
Southampton, Hampshire
Experis Ltd
Salary: Competitive Package
Posted: 13 hours ago
Hampshire
Intapeople
Salary: £20000 - £21500 per week
Posted: 3 days ago
Southampton
IntaPeople
Salary: £20000 - £21500 per week
Posted: 6 days ago
Totton, Southampton
Amicus ITS
Salary: £18,000 - £20,000 per annum
Posted: 10 days ago
Basingstoke
Capita - ITIN
Salary: £16000.00 - £17000.00 per annum
Posted: 14 days ago