The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 132 148 155
Rank change year-on-year
+16 +7
Permanent jobs requiring a Service Desk Analyst 55 39 27
As % of all permanent IT jobs located in Hampshire 1.49% 0.97% 0.75%
As % of the Job Titles category 1.55% 1.02% 0.78%
Number of salaries quoted 43 35 25
Average salary £21,000 £19,500 £19,000
Average salary % change year-on-year
+7.69% +2.63%
90% offered a salary of more than £19,000 £18,200 £18,312
10% offered a salary of more than £24,900 £22,800 £22,000
UK excluding London average salary £21,750 £21,000 £21,000
% change year-on-year
+3.57% -
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3554 3810 3456
As % of all permanent IT jobs located in Hampshire 96.08% 94.71% 95.60%
Number of salaries quoted 2950 3292 2848
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Service Desk Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Hampshire region over the 3 months to 6 May 2015.

Service Desk Analyst Salary Histogram in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +11 33 £19,000 +2.70% 1
Andover - 8 £24,000 -
Portsmouth +7 5 £25,000 +14.94%
Farnborough 0 3 £22,500 - 1
Havant - 2 - - 1
Basingstoke +9 1 £25,000 +16.27% 1
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 6 May 2015, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 70 (67.31%) Windows
2 65 (62.50%) Microsoft
3 58 (55.77%) MS Excel
4 53 (50.96%) MS Office
5 52 (50.00%) ITIL
6 40 (38.46%) MCP
7 36 (34.62%) Windows 7
8 35 (33.65%) Windows XP
9 33 (31.73%) Active Directory
9 33 (31.73%) Service Management
10 31 (29.81%) Security Cleared
11 25 (24.04%) SLA
11 25 (24.04%) Microsoft Certification
12 23 (22.12%) SC Cleared
13 22 (21.15%) A+ Certification
14 20 (19.23%) LAN
14 20 (19.23%) WAN
14 20 (19.23%) MCDST
14 20 (19.23%) MCITP
15 17 (16.35%) Service Desk Management
16 16 (15.38%) MCTS
17 15 (14.42%) Incident Management
18 13 (12.50%) Mentoring
18 13 (12.50%) Analytical Skills
19 12 (11.54%) Cisco
20 9 (8.65%) Service Delivery
20 9 (8.65%) Problem Management
21 8 (7.69%) DV Cleared
21 8 (7.69%) Windows 8
22 7 (6.73%) Configuration Management

Service Desk Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 6 May 2015, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (5.77%) MS Exchange
2 4 (3.85%) Exchange Server 2007
3 3 (2.88%) Exchange Server 2003
4 2 (1.92%) WorkSite
5 1 (0.96%) Exchange Server 2010
Applications
1 58 (55.77%) MS Excel
2 53 (50.96%) MS Office
3 2 (1.92%) MS Visio
3 2 (1.92%) MS PowerPoint
Communications & Networking
1 20 (19.23%) LAN
1 20 (19.23%) WAN
2 5 (4.81%) DHCP
2 5 (4.81%) TCP/IP
2 5 (4.81%) VPN
2 5 (4.81%) DNS
3 1 (0.96%) Wi-Fi
3 1 (0.96%) Wireless
Development Applications
1 2 (1.92%) Yeoman
General
1 4 (3.85%) Telecoms
1 4 (3.85%) Manufacturing
2 3 (2.88%) Law
2 3 (2.88%) Legal
3 2 (1.92%) Finance
3 2 (1.92%) Retail
4 1 (0.96%) Publishing
Libraries, Frameworks & Software Standards
1 2 (1.92%) COM
2 1 (0.96%) WAP
Miscellaneous
1 13 (12.50%) Analytical Skills
2 6 (5.77%) Management Information System
3 5 (4.81%) CMDB
4 4 (3.85%) EPoS
5 2 (1.92%) Enterprise Software
6 1 (0.96%) iPad
6 1 (0.96%) Replication
Operating Systems
1 70 (67.31%) Windows
2 36 (34.62%) Windows 7
3 35 (33.65%) Windows XP
4 8 (7.69%) Windows 8
5 6 (5.77%) Windows Server 2008
5 6 (5.77%) Windows Server 2003
6 5 (4.81%) Windows Vista
7 1 (0.96%) Linux
Processes & Methodologies
1 52 (50.00%) ITIL
2 33 (31.73%) Service Management
3 17 (16.35%) Service Desk Management
4 15 (14.42%) Incident Management
5 13 (12.50%) Mentoring
6 9 (8.65%) Problem Management
6 9 (8.65%) Service Delivery
7 7 (6.73%) Change Management
7 7 (6.73%) Configuration Management
8 6 (5.77%) ITSM
9 5 (4.81%) Line Management
10 1 (0.96%) Migration
10 1 (0.96%) Asset Management
10 1 (0.96%) ITIL V3
10 1 (0.96%) Continuous Improvement
Programming Languages
1 1 (0.96%) SQL
Qualifications
1 40 (38.46%) MCP
2 31 (29.81%) Security Cleared
3 25 (24.04%) Microsoft Certification
4 23 (22.12%) SC Cleared
5 22 (21.15%) A+ Certification
6 20 (19.23%) MCDST
6 20 (19.23%) MCITP
7 16 (15.38%) MCTS
8 8 (7.69%) DV Cleared
9 4 (3.85%) ITIL Certification
10 2 (1.92%) Degree
11 1 (0.96%) MOS
Quality Assurance & Compliance
1 25 (24.04%) SLA
System Software
1 33 (31.73%) Active Directory
2 1 (0.96%) VMware Infrastructure
2 1 (0.96%) vSphere
Systems Management
1 6 (5.77%) DameWare
2 4 (3.85%) SCCM
Vendors
1 65 (62.50%) Microsoft
2 12 (11.54%) Cisco
3 1 (0.96%) Citrix
3 1 (0.96%) JD Edwards
3 1 (0.96%) Remedy
3 1 (0.96%) VMware
3 1 (0.96%) Bomgar
Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £12.00 - £14.00 per annum
Posted: 20 hours ago
Farnborough, Hampshire
Global Technology Solutions Ltd
Salary: £24000 - £27000 per annum
Posted: Yesterday
Basingstoke
Hays IT - Uk Posting account
Salary: £21000.00 - £25000.00 per annum
Posted: 11 days ago
Havant
Hays IT - Uk Posting account
Salary: £12.00 - £14.00 per hour + DOE
Posted: 22 days ago