The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 134 149 143
Rank change year-on-year
+15 -6
Permanent jobs requiring a Service Desk Analyst 60 39 43
As % of all permanent IT jobs located in Hampshire 1.62% 0.99% 1.15%
As % of the Job Titles category 1.70% 1.05% 1.22%
Number of salaries quoted 50 36 43
Average salary £23,250 £20,000 £19,000
Average salary % change year-on-year
+16.25% +5.26%
90% offered a salary of more than £19,000 £18,250 £16,600
10% offered a salary of more than £26,000 £22,500 £22,720
UK excluding London average salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3536 3727 3530
As % of all permanent IT jobs located in Hampshire 95.59% 94.67% 94.79%
Number of salaries quoted 2880 3121 3030
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Hampshire region over the 3 months to 3 July 2015.

Service Desk Analyst Salary Histogram in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +3 28 £19,000 -5.00%
Andover - 9 £24,000 -
Portsmouth +28 7 £25,000 - 1
Basingstoke +21 5 £25,000 +29.87% 1
Farnborough -23 4 £25,750 +14.44%
Bordon - 2 £24,000 -
Havant - 1 - -
Winchester - 1 £22,500 -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 3 July 2015, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 84 (70.59%) Windows
2 82 (68.91%) Microsoft
3 67 (56.30%) MS Excel
4 60 (50.42%) MS Office
5 54 (45.38%) ITIL
6 48 (40.34%) MCP
7 45 (37.82%) Active Directory
8 41 (34.45%) Windows 7
9 40 (33.61%) Security Cleared
9 40 (33.61%) Service Management
10 32 (26.89%) Windows XP
10 32 (26.89%) SLA
11 28 (23.53%) A+ Certification
12 26 (21.85%) SC Cleared
13 25 (21.01%) Service Desk Management
14 23 (19.33%) Incident Management
14 23 (19.33%) Microsoft Certification
15 21 (17.65%) MCDST
15 21 (17.65%) MCITP
16 19 (15.97%) LAN
16 19 (15.97%) WAN
17 17 (14.29%) MCTS
18 15 (12.61%) Cisco
18 15 (12.61%) Mentoring
19 13 (10.92%) Analytical Skills
20 9 (7.56%) Configuration Management
20 9 (7.56%) MS Exchange
20 9 (7.56%) Change Management
20 9 (7.56%) Windows 8
20 9 (7.56%) Problem Management

Service Desk Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 3 July 2015, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (7.56%) MS Exchange
2 7 (5.88%) Exchange Server 2007
3 5 (4.20%) Exchange Server 2010
4 2 (1.68%) Exchange Server 2003
5 1 (0.84%) WorkSite
Applications
1 67 (56.30%) MS Excel
2 60 (50.42%) MS Office
3 1 (0.84%) MS Visio
3 1 (0.84%) MS PowerPoint
Cloud Services
1 1 (0.84%) Amazon AWS
Communications & Networking
1 19 (15.97%) LAN
1 19 (15.97%) WAN
2 4 (3.36%) Firewall
3 3 (2.52%) Wireless
4 2 (1.68%) DHCP
4 2 (1.68%) TCP/IP
4 2 (1.68%) VPN
4 2 (1.68%) DNS
Database & Business Intelligence
1 2 (1.68%) Crystal Reports
1 2 (1.68%) Relational Database
Development Applications
1 4 (3.36%) Yeoman
General
1 4 (3.36%) Telecoms
1 4 (3.36%) Manufacturing
2 3 (2.52%) Retail
3 2 (1.68%) Publishing
3 2 (1.68%) Finance
3 2 (1.68%) Aerospace
3 2 (1.68%) Law
3 2 (1.68%) Legal
Libraries, Frameworks & Software Standards
1 2 (1.68%) COM
1 2 (1.68%) JSP
2 1 (0.84%) Web Services
Miscellaneous
1 13 (10.92%) Analytical Skills
2 5 (4.20%) EPoS
3 3 (2.52%) Management Information System
4 2 (1.68%) Blackberry
4 2 (1.68%) Client/Server
4 2 (1.68%) CMDB
4 2 (1.68%) iPhone
4 2 (1.68%) iPad
5 1 (0.84%) Replication
Operating Systems
1 84 (70.59%) Windows
2 41 (34.45%) Windows 7
3 32 (26.89%) Windows XP
4 9 (7.56%) Windows 8
5 7 (5.88%) Windows Server 2003
6 4 (3.36%) Windows Server 2012
6 4 (3.36%) Windows Vista
7 3 (2.52%) Windows Server 2008
7 3 (2.52%) Linux
8 2 (1.68%) Windows Mobile
Processes & Methodologies
1 54 (45.38%) ITIL
2 40 (33.61%) Service Management
3 25 (21.01%) Service Desk Management
4 23 (19.33%) Incident Management
5 15 (12.61%) Mentoring
6 9 (7.56%) Problem Management
6 9 (7.56%) Configuration Management
6 9 (7.56%) Change Management
7 3 (2.52%) ITSM
7 3 (2.52%) Service Delivery
8 2 (1.68%) Continuous Improvement
8 2 (1.68%) Software Deployment
8 2 (1.68%) Analytics
8 2 (1.68%) Email Management
8 2 (1.68%) Line Management
9 1 (0.84%) Server Monitoring
9 1 (0.84%) ITIL V3
9 1 (0.84%) Migration
9 1 (0.84%) Asset Management
Programming Languages
1 3 (2.52%) SQL
Qualifications
1 48 (40.34%) MCP
2 40 (33.61%) Security Cleared
3 28 (23.53%) A+ Certification
4 26 (21.85%) SC Cleared
5 23 (19.33%) Microsoft Certification
6 21 (17.65%) MCDST
6 21 (17.65%) MCITP
7 17 (14.29%) MCTS
8 6 (5.04%) ITIL Certification
9 3 (2.52%) DV Cleared
10 1 (0.84%) MOS
10 1 (0.84%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 32 (26.89%) SLA
2 2 (1.68%) JSP 440
System Software
1 45 (37.82%) Active Directory
2 5 (4.20%) VMware Infrastructure
3 4 (3.36%) Hyper-V
4 1 (0.84%) vSphere
Systems Management
1 4 (3.36%) SCCM
2 2 (1.68%) DameWare
Vendors
1 82 (68.91%) Microsoft
2 15 (12.61%) Cisco
3 5 (4.20%) VMware
4 2 (1.68%) Splunk
4 2 (1.68%) Bomgar
5 1 (0.84%) Citrix
5 1 (0.84%) JD Edwards
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £24000.00 per annum + benefits
Posted: 3 days ago
Portsmouth, Hampshire
Ping IT Recruitment ltd
Salary: From £21,000 to £24,000 per annum
Posted: 3 days ago
Hampshire
Hays IT - Uk Posting account
Salary: £12.00 - £14.00 per annum + DOE
Posted: 20 days ago