The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 146 130 165
Rank change year-on-year
-16 +35
Permanent jobs requiring a Service Desk Analyst 47 34 31
As % of all permanent IT jobs located in Hampshire 1.24% 1.03% 0.72%
As % of the Job Titles category 1.31% 1.08% 0.76%
Number of salaries quoted 45 33 27
Average salary £22,000 £20,750 £20,500
Average salary % change year-on-year
+6.02% +1.21%
90% offered a salary of more than £18,880 £18,500 £17,800
10% offered a salary of more than £27,500 £26,800 £26,000
UK excluding London average salary £21,750 £22,000 £22,000
% change year-on-year
-1.13% -
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3587 3160 4079
As % of all permanent IT jobs located in Hampshire 94.79% 95.79% 94.62%
Number of salaries quoted 3110 2626 3451
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £24,500 £24,000 £25,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Hampshire region over the 3 months to 28 January 2015.

Service Desk Analyst Salary Histogram in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -1 17 £20,500 - 2
Basingstoke +3 9 £27,500 -
Andover -1 6 £24,000 -
Portsmouth -16 4 £22,250 -7.29% 1
Farnborough - 3 £21,500 -
Aldershot - 2 £34,000 -
Fareham -10 1 £20,500 -10.86%
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 28 January 2015, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 57 (69.51%) Windows
2 49 (59.76%) ITIL
2 49 (59.76%) MS Office
3 41 (50.00%) MS Excel
3 41 (50.00%) Microsoft
4 37 (45.12%) Windows XP
5 30 (36.59%) Windows 7
6 29 (35.37%) Microsoft Certification
7 26 (31.71%) MCP
8 25 (30.49%) Security Cleared
9 23 (28.05%) SC Cleared
10 21 (25.61%) MCITP
11 19 (23.17%) MCDST
11 19 (23.17%) LAN
11 19 (23.17%) WAN
11 19 (23.17%) Service Delivery
12 18 (21.95%) Active Directory
13 17 (20.73%) MCTS
14 15 (18.29%) DV Cleared
14 15 (18.29%) A+ Certification
15 12 (14.63%) SLA
16 9 (10.98%) Service Management
16 9 (10.98%) ITSM
16 9 (10.98%) MS Exchange
17 8 (9.76%) Exchange Server 2007
18 7 (8.54%) Windows Server 2008
18 7 (8.54%) Windows 8
18 7 (8.54%) Analytical Skills
18 7 (8.54%) Windows Server 2003
19 6 (7.32%) Remedy

Service Desk Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 28 January 2015, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (10.98%) MS Exchange
2 8 (9.76%) Exchange Server 2007
3 3 (3.66%) Exchange Server 2010
3 3 (3.66%) Exchange Server 2003
4 2 (2.44%) WorkSite
5 1 (1.22%) Blackberry Enterprise Server
5 1 (1.22%) SharePoint
Applications
1 49 (59.76%) MS Office
2 41 (50.00%) MS Excel
3 2 (2.44%) MS Visio
3 2 (2.44%) MS PowerPoint
4 1 (1.22%) MS Project
Communications & Networking
1 19 (23.17%) LAN
1 19 (23.17%) WAN
2 6 (7.32%) TCP/IP
3 5 (6.10%) VPN
3 5 (6.10%) DNS
3 5 (6.10%) DHCP
4 3 (3.66%) VoIP
4 3 (3.66%) Wireless
5 1 (1.22%) Wi-Fi
General
1 4 (4.88%) Telecoms
2 3 (3.66%) Finance
2 3 (3.66%) Manufacturing
2 3 (3.66%) Retail
3 2 (2.44%) Law
3 2 (2.44%) Legal
3 2 (2.44%) French Language
3 2 (2.44%) German Language
3 2 (2.44%) Italian Language
3 2 (2.44%) Spanish Language
4 1 (1.22%) Norwegian Language
4 1 (1.22%) Danish Language
4 1 (1.22%) Finnish Language
Libraries, Frameworks & Software Standards
1 1 (1.22%) WAP
Miscellaneous
1 7 (8.54%) Analytical Skills
2 5 (6.10%) Management Information System
2 5 (6.10%) CMDB
3 3 (3.66%) EPoS
4 2 (2.44%) AS400
4 2 (2.44%) Enterprise Software
5 1 (1.22%) Replication
5 1 (1.22%) PDA
5 1 (1.22%) Informatics
5 1 (1.22%) Blackberry
5 1 (1.22%) iPad
Operating Systems
1 57 (69.51%) Windows
2 37 (45.12%) Windows XP
3 30 (36.59%) Windows 7
4 7 (8.54%) Windows 8
4 7 (8.54%) Windows Server 2008
4 7 (8.54%) Windows Server 2003
5 5 (6.10%) Mac OS X
6 3 (3.66%) Windows Vista
7 2 (2.44%) Windows Server 2012
Processes & Methodologies
1 49 (59.76%) ITIL
2 19 (23.17%) Service Delivery
3 9 (10.98%) ITSM
3 9 (10.98%) Service Management
4 6 (7.32%) Incident Management
5 5 (6.10%) Problem Management
5 5 (6.10%) Line Management
6 4 (4.88%) Service Desk Management
7 3 (3.66%) Software Distribution
7 3 (3.66%) Mentoring
7 3 (3.66%) Configuration Management
7 3 (3.66%) Migration
7 3 (3.66%) Change Management
8 2 (2.44%) Business Intelligence
9 1 (1.22%) Coaching
9 1 (1.22%) ITIL V2
Programming Languages
1 1 (1.22%) C
1 1 (1.22%) SQL
Qualifications
1 29 (35.37%) Microsoft Certification
2 26 (31.71%) MCP
3 25 (30.49%) Security Cleared
4 23 (28.05%) SC Cleared
5 21 (25.61%) MCITP
6 19 (23.17%) MCDST
7 17 (20.73%) MCTS
8 15 (18.29%) A+ Certification
8 15 (18.29%) DV Cleared
9 5 (6.10%) MCSA
10 4 (4.88%) MCSE
11 2 (2.44%) Degree
12 1 (1.22%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (14.63%) SLA
System Software
1 18 (21.95%) Active Directory
2 1 (1.22%) VMware Infrastructure
2 1 (1.22%) vSphere
Systems Management
1 6 (7.32%) DameWare
2 3 (3.66%) SCCM
Vendors
1 41 (50.00%) Microsoft
2 6 (7.32%) Remedy
3 3 (3.66%) SAP
3 3 (3.66%) Apple
4 2 (2.44%) Cisco
4 2 (2.44%) Citrix
5 1 (1.22%) VMware
5 1 (1.22%) Mitel
5 1 (1.22%) Bomgar
Southampton, Hampshire
Polar Recruitment
Salary: £20000 - £22000 per annum + + Shift Allowance + Benefits
Posted: 20 hours ago
Southampton, Hampshire
Experis Ltd
Salary: £20000 - £22000 per annum + Benefits
Posted: Yesterday
Totton, Hampshire
Amicus ITS
Salary: £20,000-£22,000 plus shift allowance of 15% of basic annual salary
Posted: 16 days ago