The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 130 158 155
Rank change year-on-year
+28 -3
Permanent jobs requiring a Service Desk Analyst 58 32 36
As % of all permanent IT jobs located in Hampshire 1.61% 0.82% 1.00%
As % of the Job Titles category 1.68% 0.86% 1.05%
Number of salaries quoted 43 30 34
Average salary £24,000 £19,500 £19,000
Average salary % change year-on-year
+23.07% +2.63%
90% offered a salary of more than £19,000 £18,500 £17,000
10% offered a salary of more than £25,000 £22,500 £22,000
UK excluding London average salary £22,000 £21,250 £21,000
% change year-on-year
+3.52% +1.19%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3450 3711 3438
As % of all permanent IT jobs located in Hampshire 95.89% 94.77% 95.31%
Number of salaries quoted 2835 3222 2877
Average salary £40,000 £40,000 £39,000
Average salary % change year-on-year
- +2.56%
90% offered a salary of more than £24,500 £25,000 £24,000
10% offered a salary of more than £57,500 £57,500 £58,750
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Salary Trend in Hampshire

Service Desk Analyst
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Hampshire region over the 3 months to 29 May 2015.

Service Desk Analyst Salary Histogram in Hampshire

Service Desk Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +15 29 £19,000 - 3
Andover - 11 £24,000 -
Portsmouth +15 8 £25,000 +28.20%
Farnborough -13 2 £28,750 +27.77%
Havant - 2 - - 1
Basingstoke +16 1 £25,000 +29.87% 1
Bordon - 1 £24,000 - 1
Winchester - 1 £22,500 - 1
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 29 May 2015, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 78 (67.83%) Windows
2 71 (61.74%) Microsoft
3 64 (55.65%) MS Excel
4 57 (49.57%) MS Office
5 56 (48.70%) ITIL
6 46 (40.00%) MCP
7 45 (39.13%) Windows 7
8 39 (33.91%) Service Management
9 38 (33.04%) Active Directory
9 38 (33.04%) Security Cleared
10 37 (32.17%) Windows XP
11 28 (24.35%) Microsoft Certification
12 27 (23.48%) SLA
12 27 (23.48%) SC Cleared
13 24 (20.87%) A+ Certification
14 23 (20.00%) MCDST
14 23 (20.00%) MCITP
15 20 (17.39%) LAN
15 20 (17.39%) WAN
16 19 (16.52%) Incident Management
16 19 (16.52%) MCTS
16 19 (16.52%) Service Desk Management
17 14 (12.17%) Cisco
18 13 (11.30%) Mentoring
19 12 (10.43%) Windows 8
20 11 (9.57%) Analytical Skills
21 9 (7.83%) Service Delivery
21 9 (7.83%) Problem Management
22 8 (6.96%) DV Cleared
23 7 (6.09%) Change Management

Service Desk Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 29 May 2015, IT jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (4.35%) MS Exchange
2 3 (2.61%) Exchange Server 2007
3 2 (1.74%) WorkSite
3 2 (1.74%) Exchange Server 2010
4 1 (0.87%) Exchange Server 2003
Applications
1 64 (55.65%) MS Excel
2 57 (49.57%) MS Office
3 2 (1.74%) MS Visio
3 2 (1.74%) MS PowerPoint
Communications & Networking
1 20 (17.39%) LAN
1 20 (17.39%) WAN
2 5 (4.35%) DHCP
2 5 (4.35%) TCP/IP
2 5 (4.35%) VPN
2 5 (4.35%) DNS
3 3 (2.61%) Wireless
4 1 (0.87%) Firewall
Database & Business Intelligence
1 2 (1.74%) Crystal Reports
1 2 (1.74%) Relational Database
Development Applications
1 4 (3.48%) Yeoman
General
1 4 (3.48%) Telecoms
1 4 (3.48%) Manufacturing
2 3 (2.61%) Retail
2 3 (2.61%) Law
2 3 (2.61%) Legal
3 2 (1.74%) Finance
3 2 (1.74%) Aerospace
3 2 (1.74%) Publishing
Libraries, Frameworks & Software Standards
1 2 (1.74%) COM
2 1 (0.87%) JSP
Miscellaneous
1 11 (9.57%) Analytical Skills
2 6 (5.22%) Management Information System
3 5 (4.35%) CMDB
3 5 (4.35%) EPoS
4 3 (2.61%) iPad
5 2 (1.74%) Enterprise Software
6 1 (0.87%) Replication
6 1 (0.87%) Client/Server
Operating Systems
1 78 (67.83%) Windows
2 45 (39.13%) Windows 7
3 37 (32.17%) Windows XP
4 12 (10.43%) Windows 8
5 7 (6.09%) Windows Server 2003
6 6 (5.22%) Windows Server 2008
7 5 (4.35%) Windows Vista
8 1 (0.87%) Windows Server 2012
8 1 (0.87%) Linux
Processes & Methodologies
1 56 (48.70%) ITIL
2 39 (33.91%) Service Management
3 19 (16.52%) Incident Management
3 19 (16.52%) Service Desk Management
4 13 (11.30%) Mentoring
5 9 (7.83%) Service Delivery
5 9 (7.83%) Problem Management
6 7 (6.09%) Change Management
6 7 (6.09%) Configuration Management
7 6 (5.22%) ITSM
8 5 (4.35%) Line Management
9 2 (1.74%) Continuous Improvement
10 1 (0.87%) Software Deployment
10 1 (0.87%) Server Monitoring
10 1 (0.87%) ITIL V3
10 1 (0.87%) Asset Management
10 1 (0.87%) Migration
Programming Languages
1 3 (2.61%) SQL
Qualifications
1 46 (40.00%) MCP
2 38 (33.04%) Security Cleared
3 28 (24.35%) Microsoft Certification
4 27 (23.48%) SC Cleared
5 24 (20.87%) A+ Certification
6 23 (20.00%) MCDST
6 23 (20.00%) MCITP
7 19 (16.52%) MCTS
8 8 (6.96%) DV Cleared
9 6 (5.22%) ITIL Certification
10 2 (1.74%) Degree
11 1 (0.87%) ITIL Foundation Certificate
11 1 (0.87%) MOS
Quality Assurance & Compliance
1 27 (23.48%) SLA
2 1 (0.87%) JSP 440
System Software
1 38 (33.04%) Active Directory
2 2 (1.74%) VMware Infrastructure
3 1 (0.87%) Hyper-V
3 1 (0.87%) vSphere
Systems Management
1 6 (5.22%) DameWare
2 4 (3.48%) SCCM
Vendors
1 71 (61.74%) Microsoft
2 14 (12.17%) Cisco
3 2 (1.74%) VMware
4 1 (0.87%) Bomgar
4 1 (0.87%) Remedy
4 1 (0.87%) JD Edwards
4 1 (0.87%) Citrix
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £21000.00 - £25000.00 per annum + benefits
Posted: Yesterday
Southampton, Hampshire
Connectus
Salary: £22000 per annum
Posted: 2 days ago
Havant, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £12.00 - £14.00 per annum
Posted: 3 days ago
Southampton, Hampshire
Experis Ltd
Salary: Competitive Package
Posted: 3 days ago
Bordon, Hampshire
Experis Ltd
Salary: £23000.00 - £25000.00 per annum + benefits
Posted: 3 days ago
Winchester
Applause IT Innovation
Salary: £20000 - £25000 per annum
Posted: 16 days ago
Southampton
Hays IT - Uk Posting account
Salary: £11.55 per hour
Posted: 17 days ago
Hampshire
Hays IT - Uk Posting account
Salary: £12.00 - £14.00 per annum
Posted: 17 days ago