The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
First Line Support
Rank 129 116 107
Rank change year-on-year
-13 -9
Permanent jobs requiring a 1st Line Support 13 19 29
As % of all permanent IT jobs located in Reading 0.58% 0.78% 1.26%
As % of the Job Titles category 0.61% 0.85% 1.33%
Number of salaries quoted 13 19 29
Average salary £23,500 £21,000 £19,000
Average salary % change year-on-year
+11.90% +10.52%
90% offered a salary of more than £19,126 £21,000 £16,500
10% offered a salary of more than £27,500 £22,000 £22,000
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2115 2241 2179
As % of all permanent IT jobs located in Reading 94.55% 92.45% 94.41%
Number of salaries quoted 1609 1585 1738
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,250 £27,500 £26,000
10% offered a salary of more than £65,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Reading

1st Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Reading region.

1st Line Support Salary Trend in Reading

1st Line Support
Top 30 Related IT Skills in Reading

For the 6 months to 5 August 2015, IT jobs across the Reading region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 27 (57.45%) Windows
2 24 (51.06%) Microsoft
3 21 (44.68%) MS Excel
4 19 (40.43%) MS Office
5 14 (29.79%) Windows 7
6 13 (27.66%) ITIL
7 12 (25.53%) Linux
7 12 (25.53%) Active Directory
8 8 (17.02%) TCP/IP
9 7 (14.89%) HP
9 7 (14.89%) SLA
10 6 (12.77%) NHS
10 6 (12.77%) Windows XP
11 5 (10.64%) VB
11 5 (10.64%) SQL Server
11 5 (10.64%) Windows 2000
11 5 (10.64%) HP UFT
11 5 (10.64%) Red Hat
11 5 (10.64%) Microsoft Certification
11 5 (10.64%) Application Packaging
11 5 (10.64%) QA
11 5 (10.64%) Test Scripting
11 5 (10.64%) VMware
11 5 (10.64%) Red Hat Enterprise Linux
11 5 (10.64%) DV Cleared
11 5 (10.64%) Security Cleared
12 4 (8.51%) Windows 8
12 4 (8.51%) Windows Server 2012
12 4 (8.51%) MCSA
12 4 (8.51%) MCP

1st Line Support
Top Related IT Skills in Reading by Category

For the 6 months to 5 August 2015, IT jobs across the Reading region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.26%) MS Exchange
Applications
1 21 (44.68%) MS Excel
2 19 (40.43%) MS Office
Cloud Services
1 1 (2.13%) Office 365
Communications & Networking
1 8 (17.02%) TCP/IP
2 2 (4.26%) VPN
2 2 (4.26%) LAN
2 2 (4.26%) WAN
Database & Business Intelligence
1 5 (10.64%) SQL Server
Development Applications
1 5 (10.64%) HP UFT
General
1 1 (2.13%) Games
1 1 (2.13%) Norwegian Language
1 1 (2.13%) Swedish Language
Libraries, Frameworks & Software Standards
1 5 (10.64%) Application Packaging
Miscellaneous
1 6 (12.77%) NHS
2 2 (4.26%) PDA
3 1 (2.13%) Data Centre
Operating Systems
1 27 (57.45%) Windows
2 14 (29.79%) Windows 7
3 12 (25.53%) Linux
4 6 (12.77%) Windows XP
5 5 (10.64%) Windows 2000
5 5 (10.64%) Red Hat Enterprise Linux
6 4 (8.51%) Windows 8
6 4 (8.51%) Windows Server 2012
7 3 (6.38%) Windows Server 2003
8 2 (4.26%) Android
8 2 (4.26%) Apple iOS
9 1 (2.13%) Windows Server 2008
9 1 (2.13%) CentOS
9 1 (2.13%) SUSE
9 1 (2.13%) Debian
9 1 (2.13%) Ubuntu
Processes & Methodologies
1 13 (27.66%) ITIL
2 5 (10.64%) Test Scripting
3 3 (6.38%) Time Management
3 3 (6.38%) Service Delivery
3 3 (6.38%) People Management
4 2 (4.26%) DevOps
5 1 (2.13%) Line Management
Programming Languages
1 5 (10.64%) VB
Qualifications
1 5 (10.64%) Microsoft Certification
1 5 (10.64%) DV Cleared
1 5 (10.64%) Security Cleared
2 4 (8.51%) MCP
2 4 (8.51%) MCSA
3 3 (6.38%) CCNA
3 3 (6.38%) Cisco Certification
3 3 (6.38%) MCSE
4 2 (4.26%) HND
5 1 (2.13%) A+ Certification
5 1 (2.13%) MCTS
Quality Assurance & Compliance
1 7 (14.89%) SLA
2 5 (10.64%) QA
System Software
1 12 (25.53%) Active Directory
2 2 (4.26%) VMware Infrastructure
Systems Management
1 1 (2.13%) SCCM
Vendors
1 24 (51.06%) Microsoft
2 7 (14.89%) HP
3 5 (10.64%) Red Hat
3 5 (10.64%) VMware
4 3 (6.38%) Cisco
Reading, Berkshire
Kelway Ltd
Salary: £18,000 per annum
Posted: 22 hours ago