The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Reading region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 128 131 113
Rank change year-on-year
+3 -18
Permanent jobs requiring a 1st Line Support 14 7 24
As % of all permanent IT jobs located in Reading 0.56% 0.32% 1.02%
As % of the Job Titles category 0.61% 0.34% 1.07%
Number of salaries quoted 11 7 20
Average salary £21,500 £19,000 £24,000
Average salary % change year-on-year
+13.15% -20.83%
90% offered a salary of more than £20,000 £17,410 £19,850
10% offered a salary of more than £22,000 £26,000 £26,000
UK excluding London average salary £20,000 £20,000 £19,000
% change year-on-year
- +5.26%
Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2313 2073 2234
As % of all permanent IT jobs located in Reading 93.08% 94.61% 95.06%
Number of salaries quoted 1719 1670 1931
Average salary £45,000 £41,500 £40,000
Average salary % change year-on-year
+8.43% +3.75%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £67,000 £60,000 £64,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
1st Line Support
Berkshire

1st Line Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Reading

1st Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Reading region.

1st Line Support Salary Trend in Reading

1st Line Support
Top 30 Related IT Skills in Reading

For the 6 months to 23 April 2014, IT jobs across the Reading region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 22 (73.33%) Windows
2 15 (50.00%) TCP/IP
3 14 (46.67%) Microsoft
4 13 (43.33%) Linux
5 10 (33.33%) Active Directory
6 9 (30.00%) SLA
6 9 (30.00%) MS Office
7 8 (26.67%) Red Hat
7 8 (26.67%) Windows 7
7 8 (26.67%) CentOS
7 8 (26.67%) Red Hat Enterprise Linux
8 7 (23.33%) A+ Certification
8 7 (23.33%) ITIL
9 6 (20.00%) MS Excel
9 6 (20.00%) Windows XP
9 6 (20.00%) SUSE
9 6 (20.00%) Debian
9 6 (20.00%) Ubuntu
10 5 (16.67%) Windows 8
10 5 (16.67%) Windows Server 2008
10 5 (16.67%) Citrix
11 4 (13.33%) DNS
11 4 (13.33%) MS Exchange
11 4 (13.33%) MCP
11 4 (13.33%) SQL Server
11 4 (13.33%) IIS
11 4 (13.33%) DameWare
11 4 (13.33%) Telecoms
11 4 (13.33%) Network+ Certification
11 4 (13.33%) Problem Management

1st Line Support
Top Related IT Skills in Reading by Category

For the 6 months to 23 April 2014, IT jobs across the Reading region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (13.33%) IIS
1 4 (13.33%) MS Exchange
Applications
1 9 (30.00%) MS Office
2 6 (20.00%) MS Excel
Communications & Networking
1 15 (50.00%) TCP/IP
2 4 (13.33%) DNS
3 3 (10.00%) HTTP
4 2 (6.67%) VPN
5 1 (3.33%) VoIP
5 1 (3.33%) DHCP
Database & Business Intelligence
1 4 (13.33%) SQL Server
General
1 4 (13.33%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.33%) .NET
Operating Systems
1 22 (73.33%) Windows
2 13 (43.33%) Linux
3 8 (26.67%) CentOS
3 8 (26.67%) Red Hat Enterprise Linux
3 8 (26.67%) Windows 7
4 6 (20.00%) Windows XP
4 6 (20.00%) SUSE
4 6 (20.00%) Debian
4 6 (20.00%) Ubuntu
5 5 (16.67%) Windows Server 2008
5 5 (16.67%) Windows 8
6 4 (13.33%) Windows Server 2012
6 4 (13.33%) Windows Server 2003
7 3 (10.00%) UNIX
8 1 (3.33%) Windows 2000
Processes & Methodologies
1 7 (23.33%) ITIL
2 4 (13.33%) Problem Management
3 3 (10.00%) Configuration Management
4 1 (3.33%) OO
4 1 (3.33%) OOD
Programming Languages
1 1 (3.33%) C#
1 1 (3.33%) SQL
Qualifications
1 7 (23.33%) A+ Certification
2 4 (13.33%) Network+ Certification
2 4 (13.33%) MCP
3 2 (6.67%) Security Cleared
3 2 (6.67%) SC Cleared
4 1 (3.33%) DV Cleared
4 1 (3.33%) Degree
Quality Assurance & Compliance
1 9 (30.00%) SLA
System Software
1 10 (33.33%) Active Directory
Systems Management
1 4 (13.33%) DameWare
2 1 (3.33%) Backup Exec
2 1 (3.33%) Norton AntiVirus
Vendors
1 14 (46.67%) Microsoft
2 8 (26.67%) Red Hat
3 5 (16.67%) Citrix
4 4 (13.33%) VMware
5 3 (10.00%) HP
6 1 (3.33%) Dell
6 1 (3.33%) Apple
6 1 (3.33%) Symantec
Reading, Berkshire
Polar Recruitment
Salary: £0000 - £9999 per annum
Posted: 28 minutes ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £23000 - £25200 per annum + benefits
Posted: 5 days ago