The statistics below represent IT jobs advertised across the Reading region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
First Line Support
Berkshire / Reading
Rank 94 148 118
Rank change year-on-year
+54 -30
Permanent jobs requiring a 1st Line Support 10 2 32
As % of all permanent IT jobs located in Reading 0.81% 0.096% 1.35%
As % of the Job Titles category 0.83% 0.10% 1.41%
Number of salaries quoted 10 2 29
Median salary £21,750 £23,407 £20,000
Median salary % change year-on-year
-7.08% +17.03%
90% offered a salary of more than £19,000 £20,133 £19,000
10% offered a salary of more than £25,100 £26,681 £22,100
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1206 1968 2269
As % of all permanent IT jobs located in Reading 97.73% 94.03% 95.82%
Number of salaries quoted 926 1557 1592
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £26,000 £29,000 £25,000
10% offered a salary of more than £70,000 £70,000 £65,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Reading

1st Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Reading region.

1st Line Support Salary Trend in Reading

1st Line Support Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 24 February 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 1st Line Support in the job title.

1 23 (74.19%) Windows
2 14 (45.16%) Microsoft
3 10 (32.26%) Active Directory
4 9 (29.03%) MS Office
5 6 (19.35%) MS Excel
6 5 (16.13%) ITIL
7 4 (12.90%) Office 365
8 3 (9.68%) Service Management
8 3 (9.68%) Service Delivery
8 3 (9.68%) SLA
8 3 (9.68%) Marketing
8 3 (9.68%) Data Protection
8 3 (9.68%) ITIL V3
9 2 (6.45%) Windows Server
9 2 (6.45%) Problem Management
9 2 (6.45%) Windows 7
9 2 (6.45%) MS Exchange
9 2 (6.45%) LAN
9 2 (6.45%) Firewall
9 2 (6.45%) Wi-Fi
10 1 (3.23%) Finance
10 1 (3.23%) Document Management
10 1 (3.23%) COM
10 1 (3.23%) CRM
10 1 (3.23%) Windows XP
10 1 (3.23%) Citrix
10 1 (3.23%) Juniper
10 1 (3.23%) Salesforce.com
10 1 (3.23%) Internet
10 1 (3.23%) Blackberry

1st Line Support Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.45%) MS Exchange
2 1 (3.23%) Exchange Server 2013
2 1 (3.23%) Skype for Business
Applications
1 9 (29.03%) MS Office
2 6 (19.35%) MS Excel
Cloud Services
1 4 (12.90%) Office 365
Communications & Networking
1 2 (6.45%) Firewall
1 2 (6.45%) LAN
1 2 (6.45%) Wi-Fi
2 1 (3.23%) Internet
2 1 (3.23%) Remote Desktop
2 1 (3.23%) WebEx
General
1 3 (9.68%) Marketing
2 1 (3.23%) Finance
Libraries, Frameworks & Software Standards
1 1 (3.23%) COM
Miscellaneous
1 1 (3.23%) Blackberry
1 1 (3.23%) Enterprise Software
1 1 (3.23%) iPhone
Operating Systems
1 23 (74.19%) Windows
2 2 (6.45%) Windows 7
2 2 (6.45%) Windows Server
3 1 (3.23%) Android
3 1 (3.23%) Windows 10
3 1 (3.23%) Windows Server 2008
3 1 (3.23%) Windows Server 2012
3 1 (3.23%) Windows XP
Processes & Methodologies
1 5 (16.13%) ITIL
2 3 (9.68%) Data Protection
2 3 (9.68%) ITIL V3
2 3 (9.68%) Service Delivery
2 3 (9.68%) Service Management
3 2 (6.45%) Problem Management
4 1 (3.23%) CRM
4 1 (3.23%) Document Management
Qualifications
1 1 (3.23%) Degree
Quality Assurance & Compliance
1 3 (9.68%) SLA
System Software
1 10 (32.26%) Active Directory
Vendors
1 14 (45.16%) Microsoft
2 1 (3.23%) Citrix
2 1 (3.23%) Juniper
2 1 (3.23%) Salesforce.com