The statistics below represent IT jobs advertised across the Reading region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
First Line Support
Berkshire / Reading
Rank 102 144 130
Rank change year-on-year
+42 -14
Permanent jobs requiring a 1st Line Support 11 5 17
As % of all permanent IT jobs located in Reading 0.78% 0.23% 0.75%
As % of the Job Titles category 0.80% 0.24% 0.78%
Number of salaries quoted 11 5 16
Median salary £22,500 £23,500 £21,500
Median salary % change year-on-year
-4.25% +9.30%
90% offered a salary of more than £19,000 £22,400 £19,625
10% offered a salary of more than £27,500 £26,900 £22,500
UK excluding London median salary £21,000 £21,000 £19,750
% change year-on-year
- +6.32%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1368 2073 2189
As % of all permanent IT jobs located in Reading 97.09% 94.66% 96.14%
Number of salaries quoted 1006 1613 1461
Median salary £45,000 £46,250 £42,500
Median salary % change year-on-year
-2.70% +8.82%
90% offered a salary of more than £27,000 £27,500 £25,800
10% offered a salary of more than £70,000 £67,500 £65,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Reading

1st Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Reading region.

1st Line Support Salary Trend in Reading

1st Line Support Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 18 January 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 1st Line Support in the job title.

1 17 (68.00%) Windows
2 13 (52.00%) Microsoft
3 9 (36.00%) MS Office
4 6 (24.00%) Active Directory
5 5 (20.00%) ITIL
5 5 (20.00%) MS Excel
5 5 (20.00%) SLA
6 4 (16.00%) Office 365
7 3 (12.00%) ITIL V3
7 3 (12.00%) Degree
7 3 (12.00%) Data Protection
7 3 (12.00%) Salesforce.com
7 3 (12.00%) Service Management
7 3 (12.00%) Finance
8 2 (8.00%) Windows Server
8 2 (8.00%) Firewall
8 2 (8.00%) Wi-Fi
8 2 (8.00%) LAN
8 2 (8.00%) Windows 7
8 2 (8.00%) Problem Management
8 2 (8.00%) MS PowerPoint
9 1 (4.00%) Skype for Business
9 1 (4.00%) Windows Server 2012
9 1 (4.00%) WebEx
9 1 (4.00%) Windows 10
9 1 (4.00%) Remote Desktop
9 1 (4.00%) Android
9 1 (4.00%) iPhone
9 1 (4.00%) Windows Server 2008
9 1 (4.00%) COM

1st Line Support Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) MS Exchange
1 1 (4.00%) Skype for Business
Applications
1 9 (36.00%) MS Office
2 5 (20.00%) MS Excel
3 2 (8.00%) MS PowerPoint
Cloud Services
1 4 (16.00%) Office 365
Communications & Networking
1 2 (8.00%) Firewall
1 2 (8.00%) LAN
1 2 (8.00%) Wi-Fi
2 1 (4.00%) Remote Desktop
2 1 (4.00%) WebEx
General
1 3 (12.00%) Finance
Libraries, Frameworks & Software Standards
1 1 (4.00%) COM
Miscellaneous
1 1 (4.00%) Blackberry
1 1 (4.00%) iPhone
Operating Systems
1 17 (68.00%) Windows
2 2 (8.00%) Windows 7
2 2 (8.00%) Windows Server
3 1 (4.00%) Android
3 1 (4.00%) Windows 10
3 1 (4.00%) Windows Server 2008
3 1 (4.00%) Windows Server 2012
3 1 (4.00%) Windows XP
Processes & Methodologies
1 5 (20.00%) ITIL
2 3 (12.00%) Data Protection
2 3 (12.00%) ITIL V3
2 3 (12.00%) Service Management
3 2 (8.00%) Problem Management
4 1 (4.00%) CRM
Qualifications
1 3 (12.00%) Degree
Quality Assurance & Compliance
1 5 (20.00%) SLA
System Software
1 6 (24.00%) Active Directory
Vendors
1 13 (52.00%) Microsoft
2 3 (12.00%) Salesforce.com
3 1 (4.00%) Citrix
3 1 (4.00%) Juniper
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £25000.00 per annum + Benefits
Posted: 3 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £24000.00 per annum + Benefits
Posted: 4 days ago
Reading, Berkshire
Stott & May
Salary: £25000 - £27000 per annum
Posted: 5 days ago
Reading, Berkshire
Landmark Information Group Ltd
Salary: Competitve Salary
Posted: 9 days ago