The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
First Line Support
Rank 107 123 133
Rank change year-on-year
+16 +10
Permanent jobs requiring a 1st Line Support 33 10 6
As % of all permanent IT jobs located in Reading 1.43% 0.45% 0.31%
As % of the Job Titles category 1.54% 0.49% 0.32%
Number of salaries quoted 29 10 6
Average salary £20,000 £20,000 £19,707
Average salary % change year-on-year
- +1.48%
90% offered a salary of more than £19,000 £19,000 £17,175
10% offered a salary of more than £22,000 £22,000 £23,500
UK excluding London average salary £20,000 £20,000 £20,000
1st Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2140 2032 1858
As % of all permanent IT jobs located in Reading 93.00% 92.41% 94.51%
Number of salaries quoted 1510 1558 1564
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,500 £29,000
10% offered a salary of more than £70,000 £64,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Reading

1st Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Reading region.

1st Line Support Salary Trend in Reading

1st Line Support
Top 30 Related IT Skills in Reading

For the 6 months to 5 March 2015, IT jobs across the Reading region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 26 (56.52%) Windows
2 18 (39.13%) Microsoft
3 15 (32.61%) ITIL
4 14 (30.43%) Linux
5 13 (28.26%) MS Office
6 11 (23.91%) Windows 7
6 11 (23.91%) MS Excel
6 11 (23.91%) TCP/IP
7 8 (17.39%) Active Directory
7 8 (17.39%) Red Hat
7 8 (17.39%) SUSE
7 8 (17.39%) Debian
7 8 (17.39%) CentOS
7 8 (17.39%) Red Hat Enterprise Linux
7 8 (17.39%) Ubuntu
8 7 (15.22%) Incident Management
8 7 (15.22%) Service Management
8 7 (15.22%) ITSM
8 7 (15.22%) Finance
8 7 (15.22%) Agresso
8 7 (15.22%) Microsoft Certification
8 7 (15.22%) MCP
9 6 (13.04%) MCSE
9 6 (13.04%) Office 365
10 4 (8.70%) SQL
10 4 (8.70%) Windows XP
10 4 (8.70%) VMware
10 4 (8.70%) VMware Infrastructure
11 3 (6.52%) iPad
11 3 (6.52%) DV Cleared

1st Line Support
Top Related IT Skills in Reading by Category

For the 6 months to 5 March 2015, IT jobs across the Reading region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.52%) MS Exchange
Applications
1 13 (28.26%) MS Office
2 11 (23.91%) MS Excel
Business Applications
1 7 (15.22%) Agresso
Cloud Services
1 6 (13.04%) Office 365
Communications & Networking
1 11 (23.91%) TCP/IP
General
1 7 (15.22%) Finance
2 2 (4.35%) French Language
3 1 (2.17%) German Language
Miscellaneous
1 3 (6.52%) iPad
Operating Systems
1 26 (56.52%) Windows
2 14 (30.43%) Linux
3 11 (23.91%) Windows 7
4 8 (17.39%) SUSE
4 8 (17.39%) Debian
4 8 (17.39%) CentOS
4 8 (17.39%) Red Hat Enterprise Linux
4 8 (17.39%) Ubuntu
5 4 (8.70%) Windows XP
6 3 (6.52%) Windows 2000
Processes & Methodologies
1 15 (32.61%) ITIL
2 7 (15.22%) Incident Management
2 7 (15.22%) Service Management
2 7 (15.22%) ITSM
3 2 (4.35%) Time Management
Programming Languages
1 4 (8.70%) SQL
Qualifications
1 7 (15.22%) Microsoft Certification
1 7 (15.22%) MCP
2 6 (13.04%) MCSE
3 3 (6.52%) DV Cleared
3 3 (6.52%) Security Cleared
3 3 (6.52%) A+ Certification
3 3 (6.52%) MCSA
4 2 (4.35%) CCNA
4 2 (4.35%) Cisco Certification
5 1 (2.17%) SC Cleared
5 1 (2.17%) VCP4
5 1 (2.17%) MCTS
5 1 (2.17%) Network+ Certification
Quality Assurance & Compliance
1 2 (4.35%) SLA
System Software
1 8 (17.39%) Active Directory
2 4 (8.70%) VMware Infrastructure
Vendors
1 18 (39.13%) Microsoft
2 8 (17.39%) Red Hat
3 4 (8.70%) VMware
4 3 (6.52%) HP
5 2 (4.35%) Cisco
6 1 (2.17%) Citrix
Reading
Hays IT - Uk Posting account
Salary: £18000.00 - £22000.00 per annum
Posted: 21 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18700 - £20700 per annum
Posted: 2 days ago