The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
First Line Support
Rank 114 134 131
Rank change year-on-year
+20 -3
Permanent jobs requiring a 1st Line Support 31 14 7
As % of all permanent IT jobs located in Reading 1.25% 0.58% 0.33%
As % of the Job Titles category 1.36% 0.62% 0.34%
Number of salaries quoted 26 11 7
Average salary £19,700 £21,500 £19,000
Average salary % change year-on-year
-8.37% +13.15%
90% offered a salary of more than £18,500 £20,000 £17,410
10% offered a salary of more than £23,341 £22,000 £26,000
UK excluding London average salary £20,000 £20,000 £19,500
% change year-on-year
- +2.56%
1st Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2287 2247 2030
As % of all permanent IT jobs located in Reading 92.44% 93.31% 94.51%
Number of salaries quoted 1576 1671 1632
Average salary £47,500 £45,000 £41,500
Average salary % change year-on-year
+5.55% +8.43%
90% offered a salary of more than £25,000 £27,500 £27,500
10% offered a salary of more than £70,000 £64,600 £67,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Reading

1st Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Reading region.

1st Line Support Salary Trend in Reading

1st Line Support
Top 30 Related IT Skills in Reading

For the 6 months to 27 April 2015, IT jobs across the Reading region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 30 (54.55%) Windows
2 24 (43.64%) Microsoft
3 22 (40.00%) ITIL
4 19 (34.55%) MS Excel
5 17 (30.91%) MS Office
6 15 (27.27%) Windows 7
7 14 (25.45%) Linux
8 12 (21.82%) TCP/IP
9 11 (20.00%) Active Directory
10 7 (12.73%) Red Hat
10 7 (12.73%) Agresso
10 7 (12.73%) Service Management
10 7 (12.73%) ITSM
10 7 (12.73%) Finance
10 7 (12.73%) Incident Management
10 7 (12.73%) Red Hat Enterprise Linux
11 6 (10.91%) Office 365
11 6 (10.91%) Ubuntu
11 6 (10.91%) CentOS
11 6 (10.91%) SUSE
11 6 (10.91%) Debian
11 6 (10.91%) Microsoft Certification
11 6 (10.91%) SLA
11 6 (10.91%) Windows XP
12 5 (9.09%) Windows 2000
12 5 (9.09%) MCP
12 5 (9.09%) HP
12 5 (9.09%) VMware
12 5 (9.09%) DV Cleared
12 5 (9.09%) Security Cleared

1st Line Support
Top Related IT Skills in Reading by Category

For the 6 months to 27 April 2015, IT jobs across the Reading region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.45%) MS Exchange
Applications
1 19 (34.55%) MS Excel
2 17 (30.91%) MS Office
Business Applications
1 7 (12.73%) Agresso
Cloud Services
1 6 (10.91%) Office 365
Communications & Networking
1 12 (21.82%) TCP/IP
2 2 (3.64%) LAN
2 2 (3.64%) WAN
Database & Business Intelligence
1 4 (7.27%) SQL Server
Development Applications
1 4 (7.27%) QuickTest Pro
General
1 7 (12.73%) Finance
2 2 (3.64%) French Language
Libraries, Frameworks & Software Standards
1 4 (7.27%) Application Packaging
Miscellaneous
1 3 (5.45%) iPad
Operating Systems
1 30 (54.55%) Windows
2 15 (27.27%) Windows 7
3 14 (25.45%) Linux
4 7 (12.73%) Red Hat Enterprise Linux
5 6 (10.91%) CentOS
5 6 (10.91%) Windows XP
5 6 (10.91%) SUSE
5 6 (10.91%) Debian
5 6 (10.91%) Ubuntu
6 5 (9.09%) Windows 2000
7 1 (1.82%) Windows Server 2003
7 1 (1.82%) Windows Server 2008
7 1 (1.82%) Windows 8
7 1 (1.82%) Windows Server 2012
Processes & Methodologies
1 22 (40.00%) ITIL
2 7 (12.73%) Service Management
2 7 (12.73%) ITSM
2 7 (12.73%) Incident Management
3 4 (7.27%) Test Scripting
4 3 (5.45%) Time Management
5 2 (3.64%) DevOps
Programming Languages
1 4 (7.27%) SQL
1 4 (7.27%) VB
Qualifications
1 6 (10.91%) Microsoft Certification
2 5 (9.09%) DV Cleared
2 5 (9.09%) Security Cleared
2 5 (9.09%) MCP
3 4 (7.27%) MCSE
3 4 (7.27%) MCSA
4 3 (5.45%) CCNA
4 3 (5.45%) Cisco Certification
5 1 (1.82%) A+ Certification
5 1 (1.82%) MCTS
Quality Assurance & Compliance
1 6 (10.91%) SLA
2 4 (7.27%) QA
System Software
1 11 (20.00%) Active Directory
2 4 (7.27%) VMware Infrastructure
Systems Management
1 1 (1.82%) SCCM
Vendors
1 24 (43.64%) Microsoft
2 7 (12.73%) Red Hat
3 5 (9.09%) VMware
3 5 (9.09%) HP
4 3 (5.45%) Cisco
5 1 (1.82%) Citrix
Reading, Berkshire
Latcom Ltd
Salary: From £25,000 to £25,000 per annum + Good Benefits
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £22741 - £23941 per annum
Posted: 5 days ago
Reading, Berkshire
TEKsystems
Salary: £18000 - £20000 per annum
Posted: 6 days ago