The statistics below represent IT jobs advertised across the Reading region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 August 2016 with a comparison to same period over 2 years.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
First Line Support
Rank 132 131 116
Rank change year-on-year
-1 -15
Permanent jobs requiring a 1st Line Support 5 11 23
As % of all permanent IT jobs located in Reading 0.28% 0.51% 0.93%
As % of the Job Titles category 0.28% 0.52% 0.98%
Number of salaries quoted 5 11 23
Median salary £25,000 £22,100 £21,000
Median salary % change year-on-year
+13.12% +5.23%
90% offered a salary of more than £22,200 £18,500 £20,000
10% offered a salary of more than £28,000 £27,500 £22,000
UK excluding London median salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
1st Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1755 2096 2348
As % of all permanent IT jobs located in Reading 96.69% 96.32% 94.49%
Number of salaries quoted 1327 1614 1653
Median salary £50,000 £45,000 £45,000
Median salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £26,000 £27,500
10% offered a salary of more than £70,000 £72,100 £65,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support
Jobs Demand Trend in Reading

The demand trend of job ads across the Reading region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Reading

1st Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Reading region.

1st Line Support Salary Trend in Reading

1st Line Support Skill Set
Top 30 Related IT Skills in Reading

For the 6 months to 30 August 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region featuring 1st Line Support in the job title.

1 10 (66.67%) Windows
2 5 (33.33%) Microsoft
3 3 (20.00%) Windows 7
3 3 (20.00%) Finance
3 3 (20.00%) Active Directory
3 3 (20.00%) Linux
3 3 (20.00%) MS Exchange
4 2 (13.33%) Degree
4 2 (13.33%) Windows Server 2008
4 2 (13.33%) MS PowerPoint
4 2 (13.33%) Software Deployment
4 2 (13.33%) Windows Server 2012
4 2 (13.33%) Exchange Server 2010
4 2 (13.33%) Office 365
4 2 (13.33%) MS Excel
4 2 (13.33%) SLA
4 2 (13.33%) MS Office
4 2 (13.33%) Salesforce.com
4 2 (13.33%) Wi-Fi
4 2 (13.33%) Windows Server
4 2 (13.33%) DBS Check
5 1 (6.67%) Microsoft Certification
5 1 (6.67%) A+ Certification
5 1 (6.67%) ITIL
5 1 (6.67%) HND
5 1 (6.67%) Unix
5 1 (6.67%) MCSE
5 1 (6.67%) Apache
5 1 (6.67%) Oracle
5 1 (6.67%) SQL Server

1st Line Support Skill Set
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (20.00%) MS Exchange
2 2 (13.33%) Exchange Server 2010
3 1 (6.67%) Apache
3 1 (6.67%) IIS
Applications
1 2 (13.33%) MS Excel
1 2 (13.33%) MS Office
1 2 (13.33%) MS PowerPoint
Cloud Services
1 2 (13.33%) Office 365
Communications & Networking
1 2 (13.33%) Wi-Fi
2 1 (6.67%) LAN
2 1 (6.67%) TCP/IP
2 1 (6.67%) UMTS
2 1 (6.67%) VLAN
2 1 (6.67%) WAN
Database & Business Intelligence
1 1 (6.67%) Oracle Database
1 1 (6.67%) SQL Server
General
1 3 (20.00%) Finance
Miscellaneous
1 1 (6.67%) Driving Licence
Operating Systems
1 10 (66.67%) Windows
2 3 (20.00%) Linux
2 3 (20.00%) Windows 7
3 2 (13.33%) Windows Server
3 2 (13.33%) Windows Server 2008
3 2 (13.33%) Windows Server 2012
4 1 (6.67%) Unix
Processes & Methodologies
1 2 (13.33%) Software Deployment
2 1 (6.67%) ITIL
Qualifications
1 2 (13.33%) DBS Check
1 2 (13.33%) Degree
2 1 (6.67%) A+ Certification
2 1 (6.67%) HND
2 1 (6.67%) MCITP
2 1 (6.67%) MCSE
2 1 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 3 (20.00%) Active Directory
Vendors
1 5 (33.33%) Microsoft
2 2 (13.33%) Salesforce.com
3 1 (6.67%) Huawei
3 1 (6.67%) Oracle