The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Reading region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
First Line Support
Rank 123 117 109
Rank change year-on-year
-6 -8
Permanent jobs requiring a 1st Line Support 9 16 10
As % of all permanent IT jobs located in Reading 0.419% 0.703% 0.537%
As % of the Job Titles category 0.442% 0.739% 0.573%
Number of salaries quoted 9 13 9
Average salary £21,000 £26,000 £31,500
Average salary % change year-on-year
-19.23% -17.46%
90% offered a salary of more than £19,000 £20,940 £22,200
10% offered a salary of more than £26,000 £26,000 £33,500
UK excluding London average salary £19,500 £19,500 £20,000
% change year-on-year
- -2.50%
All Job Titles
Reading
Permanent IT job ads with a match in the
Job Titles category
2035 2166 1744
As % of all permanent IT jobs located in Reading 94.83% 95.21% 93.61%
Number of salaries quoted 1663 1864 1400
Average salary £42,500 £42,000 £42,500
Average salary % change year-on-year
+1.19% -1.17%
90% offered a salary of more than £26,000 £26,000 £25,000
10% offered a salary of more than £65,000 £65,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support
Berkshire

1st Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support across the Reading region as a proportion of the total demand within the Job Titles category.

Reading 1st Line Support Jobs Demand Trend

1st Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Reading region.

Reading 1st Line Support Salary Trend

1st Line Support
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Reading region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 10 (58.82%) Windows
2 6 (35.29%) Linux
3 5 (29.41%) MS Excel
3 5 (29.41%) Windows 7
4 4 (23.53%) MS Office
4 4 (23.53%) Active Directory
5 3 (17.65%) HP
5 3 (17.65%) SLA
5 3 (17.65%) Microsoft
5 3 (17.65%) WAN
5 3 (17.65%) LAN
5 3 (17.65%) Windows XP
5 3 (17.65%) VMware
5 3 (17.65%) Red Hat
5 3 (17.65%) CentOS
5 3 (17.65%) Red Hat Enterprise Linux
6 2 (11.76%) Windows 8
6 2 (11.76%) Degree
6 2 (11.76%) DameWare
6 2 (11.76%) TCP/IP
7 1 (5.882%) DNS
7 1 (5.882%) DHCP
7 1 (5.882%) HTTP
7 1 (5.882%) Dell
7 1 (5.882%) MS Exchange
7 1 (5.882%) ADSL
7 1 (5.882%) VoIP
7 1 (5.882%) HNC
7 1 (5.882%) UNIX
7 1 (5.882%) Finance

1st Line Support
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Reading region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.882%) MS Exchange
Applications
1 5 (29.41%) MS Excel
2 4 (23.53%) MS Office
Communications & Networking
1 3 (17.65%) WAN
1 3 (17.65%) LAN
2 2 (11.76%) TCP/IP
3 1 (5.882%) DNS
3 1 (5.882%) DHCP
3 1 (5.882%) HTTP
3 1 (5.882%) ADSL
3 1 (5.882%) VoIP
3 1 (5.882%) Firewall
3 1 (5.882%) Network Security
General
1 1 (5.882%) Finance
1 1 (5.882%) French Language
1 1 (5.882%) German Language
Operating Systems
1 10 (58.82%) Windows
2 6 (35.29%) Linux
3 5 (29.41%) Windows 7
4 3 (17.65%) Windows XP
4 3 (17.65%) CentOS
4 3 (17.65%) Red Hat Enterprise Linux
5 2 (11.76%) Windows 8
6 1 (5.882%) UNIX
6 1 (5.882%) Windows Server 2003
6 1 (5.882%) Windows Server 2008
Processes & Methodologies
1 1 (5.882%) Information Security
Qualifications
1 2 (11.76%) Degree
2 1 (5.882%) HNC
Quality Assurance & Compliance
1 3 (17.65%) SLA
System Software
1 4 (23.53%) Active Directory
Systems Management
1 2 (11.76%) DameWare
2 1 (5.882%) Backup Exec
2 1 (5.882%) Norton AntiVirus
Vendors
1 3 (17.65%) HP
1 3 (17.65%) Microsoft
1 3 (17.65%) VMware
1 3 (17.65%) Red Hat
2 1 (5.882%) Dell
2 1 (5.882%) Symantec
Reading, Berkshire
1st Line Support, Permanent, SC Cleared, £20,000, Aldermaston... The candidate will have a good technical knowledge of Windows, MS Office and AD... Working to Service Levels / KPIs...
Global Technology Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: 20 May 2013