The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
First Line Support
Rank 173 177 191
Rank change year-on-year
+4 +14
Permanent jobs requiring a 1st Line Support 35 49 36
As % of all permanent IT jobs located in Berkshire 0.70% 0.84% 0.66%
As % of the Job Titles category 0.74% 0.90% 0.71%
Number of salaries quoted 35 49 36
Average salary £22,000 £21,000 £19,000
Average salary % change year-on-year
+4.76% +10.52%
90% offered a salary of more than £18,200 £17,500 £16,500
10% offered a salary of more than £27,800 £24,000 £23,000
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4725 5426 5081
As % of all permanent IT jobs located in Berkshire 93.99% 92.59% 93.09%
Number of salaries quoted 3756 3759 3959
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,000 £26,000 £25,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

1st Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Berkshire

1st Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Berkshire region.

1st Line Support Salary Trend in Berkshire

1st Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Berkshire region over the 3 months to 4 September 2015.

1st Line Support Salary Histogram in Berkshire

1st Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Berkshire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -6 10 £22,100 +5.23% 2
Maidenhead +17 5 £21,500 -2.27%
Bracknell +17 4 £20,500 +17.14%
Ascot - 4 £22,000 -
Slough -1 3 £40,000 +95.12%
Windsor +20 2 £19,500 -29.09%
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 4 September 2015, IT jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 47 (54.02%) Windows
2 40 (45.98%) Microsoft
3 34 (39.08%) MS Excel
4 28 (32.18%) ITIL
5 25 (28.74%) Active Directory
5 25 (28.74%) MS Office
6 23 (26.44%) SLA
7 21 (24.14%) TCP/IP
7 21 (24.14%) Windows 7
8 14 (16.09%) Degree
8 14 (16.09%) Microsoft Certification
9 13 (14.94%) Service Delivery
10 12 (13.79%) Linux
11 10 (11.49%) VMware
12 9 (10.34%) Red Hat
13 8 (9.20%) Security Cleared
14 7 (8.05%) VMware Infrastructure
14 7 (8.05%) Data Centre
14 7 (8.05%) Windows XP
14 7 (8.05%) HP
14 7 (8.05%) VPN
14 7 (8.05%) DNS
15 6 (6.90%) MCSE
15 6 (6.90%) NHS
15 6 (6.90%) Windows 8
15 6 (6.90%) Windows Server 2012
16 5 (5.75%) Ubuntu
16 5 (5.75%) Application Packaging
16 5 (5.75%) QA
16 5 (5.75%) Drupal

1st Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 4 September 2015, IT jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (5.75%) CMS
1 5 (5.75%) Drupal
1 5 (5.75%) Alfresco
1 5 (5.75%) WordPress
2 2 (2.30%) Exchange Server 2013
Applications
1 34 (39.08%) MS Excel
2 25 (28.74%) MS Office
3 3 (3.45%) MS PowerPoint
Communications & Networking
1 21 (24.14%) TCP/IP
2 7 (8.05%) VPN
2 7 (8.05%) DNS
3 5 (5.75%) SSL
3 5 (5.75%) WAN
4 4 (4.60%) FTP
5 3 (3.45%) LAN
6 1 (1.15%) Ethernet
6 1 (1.15%) Internet
6 1 (1.15%) Firewall
Database & Business Intelligence
1 5 (5.75%) SQL Server
Development Applications
1 5 (5.75%) HP UFT
General
1 2 (2.30%) Telecoms
2 1 (1.15%) Finance
2 1 (1.15%) Games
2 1 (1.15%) Retail
2 1 (1.15%) Norwegian Language
2 1 (1.15%) Swedish Language
Libraries, Frameworks & Software Standards
1 5 (5.75%) Application Packaging
Miscellaneous
1 7 (8.05%) Data Centre
2 6 (6.90%) NHS
3 5 (5.75%) Analytical Skills
4 2 (2.30%) PDA
5 1 (1.15%) Mathematics
5 1 (1.15%) Management Information System
5 1 (1.15%) e-Health
Operating Systems
1 47 (54.02%) Windows
2 21 (24.14%) Windows 7
3 12 (13.79%) Linux
4 7 (8.05%) Windows XP
5 6 (6.90%) Windows 8
5 6 (6.90%) Windows Server 2012
6 5 (5.75%) CentOS
6 5 (5.75%) Windows 2000
6 5 (5.75%) Ubuntu
7 4 (4.60%) Red Hat Enterprise Linux
8 3 (3.45%) Windows Server 2003
8 3 (3.45%) Windows Server 2008
9 2 (2.30%) Android
9 2 (2.30%) Mac OS X
9 2 (2.30%) Apple iOS
Processes & Methodologies
1 28 (32.18%) ITIL
2 13 (14.94%) Service Delivery
3 5 (5.75%) Migration
3 5 (5.75%) Test Scripting
4 3 (3.45%) People Management
4 3 (3.45%) Incident Management
5 2 (2.30%) Data Centre Operations
5 2 (2.30%) Change Control
5 2 (2.30%) DevOps
5 2 (2.30%) Data Protection
5 2 (2.30%) Change Management
6 1 (1.15%) Asset Management
6 1 (1.15%) Network Management
6 1 (1.15%) Time Management
6 1 (1.15%) Line Management
Programming Languages
1 5 (5.75%) VB
2 3 (3.45%) SQL
3 1 (1.15%) C
Qualifications
1 14 (16.09%) Microsoft Certification
1 14 (16.09%) Degree
2 8 (9.20%) Security Cleared
3 6 (6.90%) MCSE
4 5 (5.75%) A+ Certification
4 5 (5.75%) DV Cleared
5 4 (4.60%) CCNA
5 4 (4.60%) Cisco Certification
6 3 (3.45%) MCP
6 3 (3.45%) SC Cleared
7 2 (2.30%) HND
8 1 (1.15%) MCSA
Quality Assurance & Compliance
1 23 (26.44%) SLA
2 5 (5.75%) QA
System Software
1 25 (28.74%) Active Directory
2 7 (8.05%) VMware Infrastructure
Systems Management
1 5 (5.75%) Plesk
1 5 (5.75%) cPanel
2 1 (1.15%) SCCM
Vendors
1 40 (45.98%) Microsoft
2 10 (11.49%) VMware
3 9 (10.34%) Red Hat
4 7 (8.05%) HP
5 3 (3.45%) CA
6 2 (2.30%) Cisco
6 2 (2.30%) Avaya
7 1 (1.15%) SolarWinds
Berkshire
Global Technology Solutions Ltd
Salary: £19661 per annum
Posted: 2 days ago