The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
First Line Support
Rank 167 183 206
Rank change year-on-year
+16 +23
Permanent jobs requiring a 1st Line Support 56 37 19
As % of all permanent IT jobs located in Berkshire 1.04% 0.65% 0.36%
As % of the Job Titles category 1.12% 0.70% 0.38%
Number of salaries quoted 49 34 19
Average salary £20,000 £21,500 £20,500
Average salary % change year-on-year
-6.97% +4.87%
90% offered a salary of more than £18,500 £20,150 £17,200
10% offered a salary of more than £32,500 £24,070 £24,200
UK excluding London average salary £20,000 £20,000 £19,500
% change year-on-year
- +2.56%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4988 5314 5007
As % of all permanent IT jobs located in Berkshire 92.49% 93.31% 94.10%
Number of salaries quoted 3674 3878 3924
Average salary £50,000 £45,000 £43,500
Average salary % change year-on-year
+11.11% +3.44%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Berkshire

1st Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Berkshire region.

1st Line Support Salary Trend in Berkshire

1st Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Berkshire region over the 3 months to 4 May 2015.

1st Line Support Salary Histogram in Berkshire

1st Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Berkshire region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +11 35 £19,700 -8.37%
Maidenhead -2 4 £21,250 -29.16%
Bracknell -3 4 £19,500 -4.87% 1
Thatcham - 3 £18,500 -
Newbury - 2 £20,750 -
Slough +2 1 £27,500 +18.27% 1
Windsor - 1 - -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 4 May 2015, IT jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 44 (51.16%) Windows
2 29 (33.72%) Microsoft
3 26 (30.23%) ITIL
4 25 (29.07%) MS Excel
5 23 (26.74%) Linux
6 22 (25.58%) MS Office
7 20 (23.26%) TCP/IP
8 19 (22.09%) Windows 7
9 15 (17.44%) SLA
10 14 (16.28%) Active Directory
10 14 (16.28%) Red Hat
11 13 (15.12%) Incident Management
12 12 (13.95%) Degree
12 12 (13.95%) Ubuntu
12 12 (13.95%) CentOS
13 10 (11.63%) Service Management
14 9 (10.47%) DNS
15 8 (9.30%) Microsoft Certification
15 8 (9.30%) SQL
15 8 (9.30%) Finance
15 8 (9.30%) Red Hat Enterprise Linux
15 8 (9.30%) Security Cleared
16 7 (8.14%) ITSM
16 7 (8.14%) Agresso
17 6 (6.98%) Migration
17 6 (6.98%) CMS
17 6 (6.98%) SUSE
17 6 (6.98%) Debian
17 6 (6.98%) MCSE
17 6 (6.98%) Windows XP

1st Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 4 May 2015, IT jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (6.98%) CMS
1 6 (6.98%) Drupal
1 6 (6.98%) Alfresco
1 6 (6.98%) WordPress
2 3 (3.49%) MS Exchange
3 1 (1.16%) Apache
Applications
1 25 (29.07%) MS Excel
2 22 (25.58%) MS Office
3 1 (1.16%) MS PowerPoint
Business Applications
1 7 (8.14%) Agresso
Cloud Services
1 6 (6.98%) Office 365
Communications & Networking
1 20 (23.26%) TCP/IP
2 9 (10.47%) DNS
3 6 (6.98%) SSL
3 6 (6.98%) VPN
3 6 (6.98%) FTP
4 2 (2.33%) Internet
4 2 (2.33%) LAN
4 2 (2.33%) WAN
5 1 (1.16%) Firewall
Database & Business Intelligence
1 5 (5.81%) SQL Server
Development Applications
1 5 (5.81%) QuickTest Pro
General
1 8 (9.30%) Finance
2 3 (3.49%) Telecoms
3 2 (2.33%) French Language
4 1 (1.16%) Norwegian Language
4 1 (1.16%) Swedish Language
Libraries, Frameworks & Software Standards
1 5 (5.81%) Application Packaging
Miscellaneous
1 6 (6.98%) Analytical Skills
2 3 (3.49%) iPad
2 3 (3.49%) User Experience
2 3 (3.49%) Management Information System
3 2 (2.33%) NHS
4 1 (1.16%) Mathematics
Operating Systems
1 44 (51.16%) Windows
2 23 (26.74%) Linux
3 19 (22.09%) Windows 7
4 12 (13.95%) Ubuntu
4 12 (13.95%) CentOS
5 8 (9.30%) Red Hat Enterprise Linux
6 6 (6.98%) SUSE
6 6 (6.98%) Debian
6 6 (6.98%) Windows XP
7 5 (5.81%) Windows 2000
8 2 (2.33%) Windows 8
8 2 (2.33%) Windows Server 2012
9 1 (1.16%) Windows Server 2008
9 1 (1.16%) Windows Server 2003
Processes & Methodologies
1 26 (30.23%) ITIL
2 13 (15.12%) Incident Management
3 10 (11.63%) Service Management
4 7 (8.14%) ITSM
5 6 (6.98%) Migration
6 5 (5.81%) Test Scripting
7 4 (4.65%) CRM
7 4 (4.65%) Time Management
8 2 (2.33%) Service Delivery
8 2 (2.33%) DevOps
9 1 (1.16%) Asset Management
9 1 (1.16%) People Management
Programming Languages
1 8 (9.30%) SQL
2 5 (5.81%) VB
3 1 (1.16%) Python
Qualifications
1 12 (13.95%) Degree
2 8 (9.30%) Microsoft Certification
2 8 (9.30%) Security Cleared
3 6 (6.98%) MCSE
4 5 (5.81%) DV Cleared
5 4 (4.65%) MCP
5 4 (4.65%) MCSA
6 3 (3.49%) SC Cleared
6 3 (3.49%) Cisco Certification
6 3 (3.49%) CCNA
7 1 (1.16%) MCTS
7 1 (1.16%) A+ Certification
Quality Assurance & Compliance
1 15 (17.44%) SLA
2 5 (5.81%) QA
System Software
1 14 (16.28%) Active Directory
2 3 (3.49%) VMware Infrastructure
Systems Management
1 6 (6.98%) Plesk
1 6 (6.98%) cPanel
2 1 (1.16%) SCCM
Vendors
1 29 (33.72%) Microsoft
2 14 (16.28%) Red Hat
3 5 (5.81%) HP
4 4 (4.65%) VMware
5 3 (3.49%) CA
5 3 (3.49%) Cisco
6 1 (1.16%) Adobe
Bracknell, Berkshire
Capita Resourcing - IT Resourcing
Salary: £17000 - £20500 per annum + £20,500 + company benefits
Posted: 6 days ago
Slough, Berkshire
Allied Worldwide
Posted: 11 days ago