The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank 170 180 179
Rank change year-on-year
+10 -1
Permanent jobs requiring a 1st Line Support 40 38 43
As % of all permanent IT jobs located in Berkshire 0.80% 0.68% 0.78%
As % of the Job Titles category 0.85% 0.73% 0.84%
Number of salaries quoted 40 38 42
Average salary £22,000 £21,250 £19,000
Average salary % change year-on-year
+3.52% +11.84%
90% offered a salary of more than £18,725 £19,500 £16,500
10% offered a salary of more than £27,500 £24,000 £21,900
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4689 5180 5146
As % of all permanent IT jobs located in Berkshire 93.95% 93.25% 93.38%
Number of salaries quoted 3585 3695 4098
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,000 £25,500 £25,000
10% offered a salary of more than £67,500 £65,000 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Berkshire

1st Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Berkshire region.

1st Line Support Salary Trend in Berkshire

1st Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Berkshire region over the 3 months to 29 July 2015.

1st Line Support Salary Histogram in Berkshire

1st Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Berkshire region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +4 17 £23,500 +9.30% 1
Bracknell +21 8 £20,500 +2.50%
Maidenhead +8 2 £23,000 +4.54%
Slough -3 2 £31,000 +37.77% 2
Ascot - 2 £22,000 -
Newbury +2 1 £21,500 -10.41%
Windsor - 1 £19,500 - 1
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 29 July 2015, IT jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 54 (58.06%) Windows
2 39 (41.94%) Microsoft
3 33 (35.48%) MS Excel
4 30 (32.26%) ITIL
5 27 (29.03%) MS Office
6 25 (26.88%) Active Directory
7 24 (25.81%) TCP/IP
8 23 (24.73%) Windows 7
9 21 (22.58%) Linux
10 20 (21.51%) SLA
11 13 (13.98%) Degree
12 12 (12.90%) Red Hat
12 12 (12.90%) VMware
13 11 (11.83%) DNS
14 9 (9.68%) VPN
14 9 (9.68%) Microsoft Certification
14 9 (9.68%) VMware Infrastructure
15 8 (8.60%) Ubuntu
15 8 (8.60%) Security Cleared
15 8 (8.60%) CentOS
15 8 (8.60%) Windows XP
15 8 (8.60%) Data Centre
16 7 (7.53%) cPanel
16 7 (7.53%) Migration
16 7 (7.53%) CMS
16 7 (7.53%) MCSE
16 7 (7.53%) HP
16 7 (7.53%) SSL
16 7 (7.53%) Drupal
16 7 (7.53%) WordPress

1st Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 29 July 2015, IT jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (7.53%) CMS
1 7 (7.53%) Drupal
1 7 (7.53%) Alfresco
1 7 (7.53%) WordPress
2 2 (2.15%) Exchange Server 2013
2 2 (2.15%) MS Exchange
3 1 (1.08%) Apache
Applications
1 33 (35.48%) MS Excel
2 27 (29.03%) MS Office
3 2 (2.15%) MS PowerPoint
Business Applications
1 1 (1.08%) Agresso
Cloud Services
1 1 (1.08%) Office 365
Communications & Networking
1 24 (25.81%) TCP/IP
2 11 (11.83%) DNS
3 9 (9.68%) VPN
4 7 (7.53%) SSL
5 6 (6.45%) FTP
6 4 (4.30%) WAN
7 3 (3.23%) LAN
8 2 (2.15%) Internet
9 1 (1.08%) Firewall
9 1 (1.08%) Ethernet
Database & Business Intelligence
1 5 (5.38%) SQL Server
Development Applications
1 5 (5.38%) HP UFT
General
1 4 (4.30%) Telecoms
2 2 (2.15%) Finance
3 1 (1.08%) Games
3 1 (1.08%) Norwegian Language
3 1 (1.08%) Swedish Language
Libraries, Frameworks & Software Standards
1 5 (5.38%) Application Packaging
Miscellaneous
1 8 (8.60%) Data Centre
2 6 (6.45%) Analytical Skills
2 6 (6.45%) NHS
3 3 (3.23%) Management Information System
4 2 (2.15%) PDA
4 2 (2.15%) User Experience
5 1 (1.08%) Mathematics
5 1 (1.08%) e-Health
Operating Systems
1 54 (58.06%) Windows
2 23 (24.73%) Windows 7
3 21 (22.58%) Linux
4 8 (8.60%) Windows XP
4 8 (8.60%) Ubuntu
4 8 (8.60%) CentOS
5 6 (6.45%) Windows 8
5 6 (6.45%) Windows Server 2012
6 5 (5.38%) Red Hat Enterprise Linux
6 5 (5.38%) Windows 2000
7 3 (3.23%) Windows Server 2003
7 3 (3.23%) Windows Server 2008
8 2 (2.15%) Apple iOS
8 2 (2.15%) Android
8 2 (2.15%) Mac OS X
9 1 (1.08%) SUSE
9 1 (1.08%) Debian
Processes & Methodologies
1 30 (32.26%) ITIL
2 7 (7.53%) Migration
3 6 (6.45%) Service Delivery
3 6 (6.45%) Incident Management
4 5 (5.38%) Test Scripting
5 3 (3.23%) Time Management
5 3 (3.23%) Service Management
5 3 (3.23%) People Management
6 2 (2.15%) DevOps
6 2 (2.15%) Data Protection
7 1 (1.08%) Network Management
7 1 (1.08%) Change Control
7 1 (1.08%) Change Management
7 1 (1.08%) ITSM
7 1 (1.08%) Line Management
7 1 (1.08%) Asset Management
7 1 (1.08%) Data Centre Operations
Programming Languages
1 5 (5.38%) VB
2 4 (4.30%) SQL
3 1 (1.08%) Python
Qualifications
1 13 (13.98%) Degree
2 9 (9.68%) Microsoft Certification
3 8 (8.60%) Security Cleared
4 7 (7.53%) MCSE
5 6 (6.45%) MCP
6 5 (5.38%) CCNA
6 5 (5.38%) Cisco Certification
6 5 (5.38%) DV Cleared
7 4 (4.30%) MCSA
8 3 (3.23%) SC Cleared
9 2 (2.15%) HND
9 2 (2.15%) A+ Certification
10 1 (1.08%) MCTS
Quality Assurance & Compliance
1 20 (21.51%) SLA
2 5 (5.38%) QA
System Software
1 25 (26.88%) Active Directory
2 9 (9.68%) VMware Infrastructure
Systems Management
1 7 (7.53%) Plesk
1 7 (7.53%) cPanel
2 1 (1.08%) SCCM
Vendors
1 39 (41.94%) Microsoft
2 12 (12.90%) Red Hat
2 12 (12.90%) VMware
3 7 (7.53%) HP
4 4 (4.30%) Cisco
5 3 (3.23%) CA
6 2 (2.15%) Avaya
7 1 (1.08%) SolarWinds
Slough, Berkshire
OH PARSONS PARTNERS
Salary: Competitive salary
Posted: 9 days ago
Windsor, Berkshire
Woodward Associates (UK) Limited
Salary: From £18,000 to £22,000 per annum Competitive
Posted: 9 days ago