The statistics below represent IT jobs advertised across the Berkshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
First Line Support
South East / Berkshire
Rank 152 222 208
Rank change year-on-year
+70 -14
Permanent jobs requiring a 1st Line Support 32 13 21
As % of all permanent IT jobs located in Berkshire 0.88% 0.24% 0.39%
As % of the Job Titles category 0.92% 0.25% 0.41%
Number of salaries quoted 27 13 20
Median salary £22,500 £22,000 £21,250
Median salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £19,900 £19,000 £19,250
10% offered a salary of more than £26,600 £26,000 £22,500
UK excluding London median salary £21,000 £20,800 £19,750
% change year-on-year
+0.96% +5.31%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
3483 5108 5171
As % of all permanent IT jobs located in Berkshire 95.40% 95.82% 96.08%
Number of salaries quoted 2754 4149 3736
Median salary £50,000 £50,000 £45,000
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £27,500 £29,000 £25,000
10% offered a salary of more than £72,500 £65,000 £68,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Berkshire

1st Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Berkshire region.

1st Line Support Salary Trend in Berkshire

1st Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Berkshire region over the 3 months to 20 January 2017.

1st Line Support Salary Histogram in Berkshire

1st Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Berkshire region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +46 12 £22,325 -5.00% 4
Bracknell +25 12 £26,000 +4.00%
Ascot - 3 £21,000 -
Slough +37 2 £27,750 +32.14%
Maidenhead +3 2 £24,000 +26.31%
1st Line Support
South East

1st Line Support Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 20 January 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 1st Line Support in the job title.

1 35 (57.38%) Windows
2 25 (40.98%) Microsoft
3 19 (31.15%) Active Directory
4 18 (29.51%) MS Excel
5 16 (26.23%) ITIL
6 13 (21.31%) Windows 7
7 11 (18.03%) Windows 10
7 11 (18.03%) Windows 8
8 10 (16.39%) SC Cleared
8 10 (16.39%) Security Cleared
8 10 (16.39%) VMware Infrastructure
8 10 (16.39%) MS Office
8 10 (16.39%) VMware
8 10 (16.39%) Service Delivery
9 9 (14.75%) Fujitsu
9 9 (14.75%) Time Management
10 7 (11.48%) CCNA
10 7 (11.48%) Cisco Certification
10 7 (11.48%) Cisco
11 6 (9.84%) CCNP
12 5 (8.20%) Office 365
12 5 (8.20%) SLA
13 3 (4.92%) Wi-Fi
13 3 (4.92%) LAN
13 3 (4.92%) ITIL V3
13 3 (4.92%) Data Protection
13 3 (4.92%) Problem Management
13 3 (4.92%) Service Management
13 3 (4.92%) Degree
14 2 (3.28%) Windows Server

1st Line Support Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.64%) MS Exchange
1 1 (1.64%) Skype for Business
Applications
1 18 (29.51%) MS Excel
2 10 (16.39%) MS Office
3 1 (1.64%) MS PowerPoint
Cloud Services
1 5 (8.20%) Office 365
Communications & Networking
1 3 (4.92%) LAN
1 3 (4.92%) Wi-Fi
2 2 (3.28%) Firewall
3 1 (1.64%) Cisco ASA
3 1 (1.64%) Network Security
3 1 (1.64%) Remote Desktop
3 1 (1.64%) VoIP
3 1 (1.64%) WebEx
3 1 (1.64%) Wireless
General
1 2 (3.28%) Finance
2 1 (1.64%) Manufacturing
2 1 (1.64%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.64%) COM
Miscellaneous
1 1 (1.64%) Blackberry
1 1 (1.64%) CMDB
1 1 (1.64%) Data Centre
1 1 (1.64%) Enterprise Software
1 1 (1.64%) HP Storage
1 1 (1.64%) iPhone
1 1 (1.64%) Management Information System
Operating Systems
1 35 (57.38%) Windows
2 13 (21.31%) Windows 7
3 11 (18.03%) Windows 10
3 11 (18.03%) Windows 8
4 2 (3.28%) Windows Server
5 1 (1.64%) AIX
5 1 (1.64%) Android
5 1 (1.64%) HPUX
5 1 (1.64%) Linux
5 1 (1.64%) Unix
5 1 (1.64%) Windows Server 2008
5 1 (1.64%) Windows Server 2012
5 1 (1.64%) Windows XP
Processes & Methodologies
1 16 (26.23%) ITIL
2 10 (16.39%) Service Delivery
3 9 (14.75%) Time Management
4 3 (4.92%) Data Protection
4 3 (4.92%) ITIL V3
4 3 (4.92%) Problem Management
4 3 (4.92%) Service Management
5 2 (3.28%) CRM
Qualifications
1 10 (16.39%) SC Cleared
1 10 (16.39%) Security Cleared
2 7 (11.48%) CCNA
2 7 (11.48%) Cisco Certification
3 6 (9.84%) CCNP
4 3 (4.92%) Degree
5 2 (3.28%) ITIL Certification
6 1 (1.64%) Microsoft Certification
Quality Assurance & Compliance
1 5 (8.20%) SLA
System Software
1 19 (31.15%) Active Directory
2 10 (16.39%) VMware Infrastructure
3 1 (1.64%) XenApp
3 1 (1.64%) XenDesktop
Systems Management
1 1 (1.64%) Backup Exec
1 1 (1.64%) Cisco CUCM
1 1 (1.64%) HP Data Protector
Vendors
1 25 (40.98%) Microsoft
2 10 (16.39%) VMware
3 9 (14.75%) Fujitsu
4 7 (11.48%) Cisco
5 2 (3.28%) Citrix
5 2 (3.28%) Salesforce.com
6 1 (1.64%) AppSense
6 1 (1.64%) EMC
6 1 (1.64%) HP
6 1 (1.64%) Juniper
6 1 (1.64%) Red Hat
Reading, Berkshire
Reed Technology
Salary: £18000 - £20000 per annum
Posted: 8 hours ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £25000.00 per annum + Benefits
Posted: 6 days ago
Reading
Hays West And Wales
Salary: £20000.00 - £24000.00 per annum + Benefits
Posted: 7 days ago
Hungerford, Berkshire
Redrock Consulting Ltd
Salary: £18000 - £24000 per annum + Excellent Benefits
Posted: 3 days ago
Reading, Berkshire
Landmark Information Group Ltd
Salary: Competitve Salary
Posted: 11 days ago