The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
First Line Support
Rank 209 194 204
Rank change year-on-year
-15 +10
Permanent jobs requiring a 1st Line Support 15 38 25
As % of all permanent IT jobs located in Berkshire 0.29% 0.69% 0.47%
As % of the Job Titles category 0.31% 0.72% 0.49%
Number of salaries quoted 15 35 24
Average salary £23,000 £21,000 £21,000
Average salary % change year-on-year
+9.52% -
90% offered a salary of more than £19,000 £19,000 £19,300
10% offered a salary of more than £26,000 £22,800 £28,950
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4914 5247 5116
As % of all permanent IT jobs located in Berkshire 94.59% 95.84% 95.64%
Number of salaries quoted 4019 3899 3731
Average salary £48,000 £45,000 £45,000
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £28,000 £25,500 £26,500
10% offered a salary of more than £68,000 £65,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Berkshire

1st Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Berkshire region.

1st Line Support Salary Trend in Berkshire

1st Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Berkshire region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -23 6 £23,250 +10.71%
Maidenhead -8 4 £19,000 -40.62%
Bracknell - 4 £25,250 - 1
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 14 February 2016, IT jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 27 (75.00%) Windows
2 24 (66.67%) Microsoft
3 18 (50.00%) Active Directory
4 17 (47.22%) MS Excel
5 10 (27.78%) MS Office
6 9 (25.00%) Microsoft Certification
7 8 (22.22%) Windows 7
7 8 (22.22%) SLA
8 7 (19.44%) TCP/IP
9 6 (16.67%) Service Delivery
9 6 (16.67%) VMware
10 5 (13.89%) ITIL
10 5 (13.89%) VMware Infrastructure
11 4 (11.11%) Degree
11 4 (11.11%) MS Exchange
12 3 (8.33%) Finance
12 3 (8.33%) Automotive
12 3 (8.33%) A+ Certification
12 3 (8.33%) Windows Server 2012
13 2 (5.56%) Data Centre
13 2 (5.56%) Windows Server
13 2 (5.56%) Computer Science
13 2 (5.56%) Windows Server 2008
13 2 (5.56%) CentOS
13 2 (5.56%) Red Hat Enterprise Linux
13 2 (5.56%) Ubuntu
13 2 (5.56%) Debian
13 2 (5.56%) Citrix
13 2 (5.56%) Red Hat
13 2 (5.56%) Internet

1st Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 14 February 2016, IT jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.11%) MS Exchange
2 1 (2.78%) Exchange Server 2003
2 1 (2.78%) SharePoint
Applications
1 17 (47.22%) MS Excel
2 10 (27.78%) MS Office
Cloud Services
1 1 (2.78%) Office 365
Communications & Networking
1 7 (19.44%) TCP/IP
2 2 (5.56%) Internet
3 1 (2.78%) DHCP
3 1 (2.78%) DNS
3 1 (2.78%) LAN
3 1 (2.78%) SMTP
3 1 (2.78%) Wireless
3 1 (2.78%) WLAN
Database & Business Intelligence
1 1 (2.78%) SQL Server
General
1 3 (8.33%) Automotive
1 3 (8.33%) Finance
2 1 (2.78%) Japanese Language
2 1 (2.78%) Manufacturing
2 1 (2.78%) Marketing
2 1 (2.78%) Publishing
2 1 (2.78%) Retail
2 1 (2.78%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.78%) .NET
1 1 (2.78%) ASP.NET
Miscellaneous
1 2 (5.56%) Computer Science
1 2 (5.56%) Data Centre
2 1 (2.78%) Biometrics
2 1 (2.78%) EPoS
2 1 (2.78%) PACS
2 1 (2.78%) Statistics
2 1 (2.78%) VLE
Operating Systems
1 27 (75.00%) Windows
2 8 (22.22%) Windows 7
3 3 (8.33%) Windows Server 2012
4 2 (5.56%) CentOS
4 2 (5.56%) Debian
4 2 (5.56%) Linux
4 2 (5.56%) Red Hat Enterprise Linux
4 2 (5.56%) Ubuntu
4 2 (5.56%) Windows Server
4 2 (5.56%) Windows Server 2008
5 1 (2.78%) Kali Linux
5 1 (2.78%) Windows 10
5 1 (2.78%) Windows 2000
5 1 (2.78%) Windows 8
5 1 (2.78%) Windows Server 2003
5 1 (2.78%) Windows XP
Processes & Methodologies
1 6 (16.67%) Service Delivery
2 5 (13.89%) ITIL
3 1 (2.78%) Asset Management
3 1 (2.78%) Business Intelligence
3 1 (2.78%) DNA
3 1 (2.78%) Infrastructure Management
3 1 (2.78%) Investment Management
3 1 (2.78%) Line Management
3 1 (2.78%) Software Deployment
3 1 (2.78%) Trend Analysis
Programming Languages
1 2 (5.56%) C
2 1 (2.78%) C#
Qualifications
1 9 (25.00%) Microsoft Certification
2 4 (11.11%) Degree
3 3 (8.33%) A+ Certification
4 2 (5.56%) MCP
4 2 (5.56%) MCSA
5 1 (2.78%) MCSE
Quality Assurance & Compliance
1 8 (22.22%) SLA
2 1 (2.78%) DICOM
System Software
1 18 (50.00%) Active Directory
2 5 (13.89%) VMware Infrastructure
3 1 (2.78%) VMware Server
Vendors
1 24 (66.67%) Microsoft
2 6 (16.67%) VMware
3 2 (5.56%) Citrix
3 2 (5.56%) Red Hat
4 1 (2.78%) Capita
4 1 (2.78%) Cisco
4 1 (2.78%) IBM
4 1 (2.78%) NetApp
4 1 (2.78%) Remedy
Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £19000 - £22000 per annum + Benefits (1 year FTC)
Posted: 4 days ago
Bracknell
Venturi
Salary: £25000 - £26000 per annum
Posted: 11 days ago