The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
First Line Support
Rank 173 189 212
Rank change year-on-year
+16 +23
Permanent jobs requiring a 1st Line Support 50 33 16
As % of all permanent IT jobs located in Berkshire 0.85% 0.59% 0.29%
As % of the Job Titles category 0.92% 0.63% 0.30%
Number of salaries quoted 50 33 14
Average salary £21,000 £19,000 £19,500
Average salary % change year-on-year
+10.52% -2.56%
90% offered a salary of more than £17,500 £16,600 £17,650
10% offered a salary of more than £24,100 £22,400 £24,950
UK excluding London average salary £20,000 £19,500 £19,500
% change year-on-year
+2.56% -
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5429 5241 5250
As % of all permanent IT jobs located in Berkshire 91.81% 93.06% 94.04%
Number of salaries quoted 3731 4032 4384
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,000 £26,000 £26,000
10% offered a salary of more than £70,000 £61,950 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Berkshire

1st Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Berkshire region.

1st Line Support Salary Trend in Berkshire

1st Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Berkshire region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +1 22 £21,500 +13.15% 1
Bracknell +1 11 £19,000 -7.31% 1
Windsor - 3 £27,500 -
Newbury - 3 £24,000 -
Wokingham -11 2 £17,750 -1.38%
Slough -2 1 £20,500 +7.89%
Maidenhead - 1 £22,000 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 22 September 2014, IT jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 55 (67.07%) Windows
2 42 (51.22%) TCP/IP
3 34 (41.46%) Microsoft
4 32 (39.02%) MS Excel
5 31 (37.80%) Linux
6 30 (36.59%) Windows 7
6 30 (36.59%) VMware
7 26 (31.71%) Active Directory
8 22 (26.83%) VMware Infrastructure
9 19 (23.17%) ITIL
10 15 (18.29%) Red Hat
10 15 (18.29%) Red Hat Enterprise Linux
11 14 (17.07%) CentOS
11 14 (17.07%) Ubuntu
11 14 (17.07%) SUSE
11 14 (17.07%) Debian
12 13 (15.85%) MS Office
13 12 (14.63%) SLA
14 8 (9.76%) HP
15 7 (8.54%) SQL Server
16 6 (7.32%) A+ Certification
16 6 (7.32%) MS Exchange
17 5 (6.10%) CRM
17 5 (6.10%) SQL
18 4 (4.88%) Telecoms
18 4 (4.88%) Finance
18 4 (4.88%) Windows Server 2003
18 4 (4.88%) IIS
18 4 (4.88%) Analytical Skills
18 4 (4.88%) Security Cleared

1st Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 22 September 2014, IT jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (7.32%) MS Exchange
2 4 (4.88%) IIS
3 1 (1.22%) IBM Notes
Applications
1 32 (39.02%) MS Excel
2 13 (15.85%) MS Office
3 1 (1.22%) MS PowerPoint
Cloud Services
1 1 (1.22%) Cloud Computing
Communications & Networking
1 42 (51.22%) TCP/IP
2 3 (3.66%) ISDN
3 2 (2.44%) HTTP
3 2 (2.44%) DNS
4 1 (1.22%) HTTPS
4 1 (1.22%) SSL
4 1 (1.22%) SMTP
4 1 (1.22%) FTP
Database & Business Intelligence
1 7 (8.54%) SQL Server
2 1 (1.22%) Oracle Database
General
1 4 (4.88%) Telecoms
1 4 (4.88%) Finance
2 3 (3.66%) Multimedia
3 1 (1.22%) German Language
Libraries, Frameworks & Software Standards
1 1 (1.22%) .NET
Miscellaneous
1 4 (4.88%) Analytical Skills
2 3 (3.66%) Video Conferencing
2 3 (3.66%) Computer Science
3 2 (2.44%) Management Information System
3 2 (2.44%) Blackberry
3 2 (2.44%) Smartphone
3 2 (2.44%) iPhone
4 1 (1.22%) Social Media
4 1 (1.22%) Mathematics
4 1 (1.22%) Handset
Operating Systems
1 55 (67.07%) Windows
2 31 (37.80%) Linux
3 30 (36.59%) Windows 7
4 15 (18.29%) Red Hat Enterprise Linux
5 14 (17.07%) CentOS
5 14 (17.07%) Ubuntu
5 14 (17.07%) SUSE
5 14 (17.07%) Debian
6 4 (4.88%) Windows Server 2003
6 4 (4.88%) Windows Server 2008
7 3 (3.66%) Windows Mobile
7 3 (3.66%) Windows Server 2012
8 2 (2.44%) Windows XP
9 1 (1.22%) Windows 8
9 1 (1.22%) UNIX
9 1 (1.22%) Windows 2000
Processes & Methodologies
1 19 (23.17%) ITIL
2 5 (6.10%) CRM
3 3 (3.66%) Service Delivery
4 2 (2.44%) Time Management
5 1 (1.22%) Data Entry
5 1 (1.22%) Problem Management
5 1 (1.22%) Asset Management
5 1 (1.22%) Software Asset Management
5 1 (1.22%) Functional Testing
5 1 (1.22%) ITSM
Programming Languages
1 5 (6.10%) SQL
2 3 (3.66%) T-SQL
3 1 (1.22%) VB
3 1 (1.22%) C#
3 1 (1.22%) C++
3 1 (1.22%) Java
Qualifications
1 6 (7.32%) A+ Certification
2 4 (4.88%) Security Cleared
3 3 (3.66%) Microsoft Certification
4 2 (2.44%) Security+ Certification
4 2 (2.44%) MCSA
5 1 (1.22%) SC Cleared
5 1 (1.22%) DV Cleared
5 1 (1.22%) Degree
5 1 (1.22%) MCP
5 1 (1.22%) MCSE
5 1 (1.22%) Network+ Certification
Quality Assurance & Compliance
1 12 (14.63%) SLA
2 3 (3.66%) ISO/IEC 27001
3 1 (1.22%) QA
System Software
1 26 (31.71%) Active Directory
2 22 (26.83%) VMware Infrastructure
Systems Management
1 1 (1.22%) DameWare
Vendors
1 34 (41.46%) Microsoft
2 30 (36.59%) VMware
3 15 (18.29%) Red Hat
4 8 (9.76%) HP
5 1 (1.22%) Oracle
5 1 (1.22%) Citrix
5 1 (1.22%) Lotus
5 1 (1.22%) Apple
Bracknell, Berkshire
Roc Search
Posted: 5 days ago
Berkshire
Interquest - IQ ESM
Salary: £34000 per annum
Posted: 5 days ago