The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 191 204 192
Rank change year-on-year
+13 -12
Permanent jobs requiring a 1st Line Support 35 19 37
As % of all permanent IT jobs located in Berkshire 0.59% 0.36% 0.60%
As % of the Job Titles category 0.64% 0.38% 0.63%
Number of salaries quoted 32 18 32
Average salary £21,500 £20,000 £22,500
Average salary % change year-on-year
+7.50% -11.11%
90% offered a salary of more than £20,050 £17,050 £18,550
10% offered a salary of more than £24,000 £24,425 £26,000
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5473 4979 5887
As % of all permanent IT jobs located in Berkshire 93.03% 93.54% 94.81%
Number of salaries quoted 3975 3912 5060
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
1st Line Support
South East

1st Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Berkshire

1st Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Berkshire region.

1st Line Support Salary Trend in Berkshire

1st Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Berkshire region over the 3 months to 18 April 2014.

1st Line Support Salary Histogram in Berkshire

1st Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Berkshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Reading +7 14 £21,500 +13.15% 2
Bracknell +21 7 £20,500 -
Slough +5 6 £23,250 +29.16% 2
Maidenhead - 3 £30,000 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 18 April 2014, IT jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 43 (68.25%) Windows
2 26 (41.27%) TCP/IP
2 26 (41.27%) Microsoft
2 26 (41.27%) Windows 7
3 25 (39.68%) Active Directory
4 20 (31.75%) VMware
5 16 (25.40%) Linux
5 16 (25.40%) MS Excel
6 14 (22.22%) ITIL
6 14 (22.22%) SLA
7 13 (20.63%) VMware Infrastructure
8 12 (19.05%) MS Office
9 11 (17.46%) MS Exchange
9 11 (17.46%) A+ Certification
10 10 (15.87%) Red Hat
10 10 (15.87%) Windows Server 2008
10 10 (15.87%) CentOS
10 10 (15.87%) Red Hat Enterprise Linux
11 9 (14.29%) Citrix
12 8 (12.70%) SQL
13 7 (11.11%) Ubuntu
13 7 (11.11%) SUSE
13 7 (11.11%) Debian
14 6 (9.52%) Windows XP
14 6 (9.52%) Windows 8
15 5 (7.94%) Windows Server 2012
15 5 (7.94%) SQL Server
15 5 (7.94%) IIS
15 5 (7.94%) Windows Server 2003
16 4 (6.35%) DNS

1st Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 18 April 2014, IT jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (17.46%) MS Exchange
2 5 (7.94%) IIS
3 4 (6.35%) Exchange Server 2007
Applications
1 16 (25.40%) MS Excel
2 12 (19.05%) MS Office
Communications & Networking
1 26 (41.27%) TCP/IP
2 4 (6.35%) DNS
2 4 (6.35%) SAN
2 4 (6.35%) Firewall
2 4 (6.35%) Cisco IPT
2 4 (6.35%) IP Telephony
3 3 (4.76%) HTTP
4 2 (3.17%) VPN
5 1 (1.59%) VoIP
5 1 (1.59%) DHCP
Database & Business Intelligence
1 5 (7.94%) SQL Server
2 2 (3.17%) Relational Database
General
1 4 (6.35%) Telecoms
2 2 (3.17%) Publishing
Libraries, Frameworks & Software Standards
1 2 (3.17%) XML
1 2 (3.17%) XSLT
1 2 (3.17%) HTML
2 1 (1.59%) .NET
Miscellaneous
1 4 (6.35%) Blackberry
1 4 (6.35%) Smartphone
1 4 (6.35%) iPhone
2 2 (3.17%) Management Information System
2 2 (3.17%) Mathematics
Operating Systems
1 43 (68.25%) Windows
2 26 (41.27%) Windows 7
3 16 (25.40%) Linux
4 10 (15.87%) Windows Server 2008
4 10 (15.87%) CentOS
4 10 (15.87%) Red Hat Enterprise Linux
5 7 (11.11%) Ubuntu
5 7 (11.11%) SUSE
5 7 (11.11%) Debian
6 6 (9.52%) Windows XP
6 6 (9.52%) Windows 8
7 5 (7.94%) Windows Server 2012
7 5 (7.94%) Windows Server 2003
8 3 (4.76%) UNIX
9 1 (1.59%) Windows Mobile
Processes & Methodologies
1 14 (22.22%) ITIL
2 4 (6.35%) Problem Management
3 3 (4.76%) Configuration Management
4 2 (3.17%) Content Management
4 2 (3.17%) Document Management
4 2 (3.17%) Email Management
5 1 (1.59%) Time Management
5 1 (1.59%) OOD
5 1 (1.59%) OO
Programming Languages
1 8 (12.70%) SQL
2 4 (6.35%) PowerShell
3 2 (3.17%) Java
4 1 (1.59%) T-SQL
4 1 (1.59%) C#
Qualifications
1 11 (17.46%) A+ Certification
2 4 (6.35%) Security+ Certification
2 4 (6.35%) Network+ Certification
2 4 (6.35%) MCP
2 4 (6.35%) Microsoft Certification
2 4 (6.35%) MCSA
3 1 (1.59%) Degree
3 1 (1.59%) SC Cleared
3 1 (1.59%) Security Cleared
Quality Assurance & Compliance
1 14 (22.22%) SLA
System Software
1 25 (39.68%) Active Directory
2 13 (20.63%) VMware Infrastructure
3 4 (6.35%) Hyper-V
3 4 (6.35%) XenApp
3 4 (6.35%) XenDesktop
Systems Management
1 4 (6.35%) DameWare
2 1 (1.59%) Backup Exec
2 1 (1.59%) Norton AntiVirus
Vendors
1 26 (41.27%) Microsoft
2 20 (31.75%) VMware
3 10 (15.87%) Red Hat
4 9 (14.29%) Citrix
5 4 (6.35%) Cisco
6 3 (4.76%) HP
7 1 (1.59%) Dell
7 1 (1.59%) Symantec
7 1 (1.59%) Apple
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £23000 - £25200 per annum + benefits
Posted: 3 days ago
Slough, Berkshire
Capita Resourcing - IT Resourcing
Salary: £23000 - £25000 per annum
Posted: 6 days ago
Slough
Austin Fraser Limited
Salary: £20000.00 - £25000.00 per annum
Posted: 10 days ago