The statistics below represent IT jobs advertised across the Berkshire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
First Line Support
South East / Berkshire
Rank 160 204 190
Rank change year-on-year
+44 -14
Permanent jobs requiring a 1st Line Support 25 14 42
As % of all permanent IT jobs located in Berkshire 0.72% 0.27% 0.76%
As % of the Job Titles category 0.76% 0.29% 0.80%
Number of salaries quoted 21 13 38
Median salary £22,000 £20,500 £20,250
Median salary % change year-on-year
+7.31% +1.23%
90% offered a salary of more than £19,000 £19,000 £19,000
10% offered a salary of more than £26,000 £27,200 £22,650
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
3290 4878 5277
As % of all permanent IT jobs located in Berkshire 95.33% 94.92% 95.93%
Number of salaries quoted 2659 4008 3945
Median salary £47,500 £48,500 £45,000
Median salary % change year-on-year
-2.06% +7.77%
90% offered a salary of more than £27,500 £28,800 £26,000
10% offered a salary of more than £72,500 £67,500 £68,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support
Jobs Demand Trend in Berkshire

The demand trend of job ads across the Berkshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Berkshire

1st Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Berkshire region.

1st Line Support Salary Trend in Berkshire

1st Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Berkshire region over the 3 months to 24 February 2017.

1st Line Support Salary Histogram in Berkshire

1st Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Berkshire region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +54 10 £21,750 -7.08% 1
Bracknell +8 9 £21,000 -16.83% 1
Maidenhead +4 2 £24,000 +26.31%
Ascot - 2 £23,000 -
Slough - 1 £30,000 -
1st Line Support
South East

1st Line Support Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 24 February 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 1st Line Support in the job title.

1 41 (63.08%) Windows
2 27 (41.54%) Microsoft
3 24 (36.92%) Active Directory
4 20 (30.77%) MS Excel
5 16 (24.62%) ITIL
6 14 (21.54%) Windows 7
7 13 (20.00%) Service Delivery
8 11 (16.92%) Windows 8
8 11 (16.92%) Windows 10
8 11 (16.92%) SC Cleared
8 11 (16.92%) Security Cleared
8 11 (16.92%) MS Office
9 10 (15.38%) VMware
9 10 (15.38%) VMware Infrastructure
9 10 (15.38%) Fujitsu
9 10 (15.38%) Time Management
10 5 (7.69%) Office 365
11 4 (6.15%) SLA
12 3 (4.62%) MS Exchange
12 3 (4.62%) Cisco Certification
12 3 (4.62%) CCNA
12 3 (4.62%) Wi-Fi
12 3 (4.62%) Service Management
12 3 (4.62%) Marketing
12 3 (4.62%) ITIL V3
12 3 (4.62%) Data Protection
12 3 (4.62%) Problem Management
12 3 (4.62%) Windows Server
13 2 (3.08%) Windows Server 2012
13 2 (3.08%) Degree

1st Line Support Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.62%) MS Exchange
2 1 (1.54%) Exchange Server 2013
2 1 (1.54%) Skype for Business
Applications
1 20 (30.77%) MS Excel
2 11 (16.92%) MS Office
Cloud Services
1 5 (7.69%) Office 365
Communications & Networking
1 3 (4.62%) Wi-Fi
2 2 (3.08%) Firewall
2 2 (3.08%) Internet
2 2 (3.08%) LAN
3 1 (1.54%) Junos
3 1 (1.54%) Remote Desktop
3 1 (1.54%) VoIP
3 1 (1.54%) WebEx
General
1 3 (4.62%) Marketing
2 1 (1.54%) Finance
2 1 (1.54%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.54%) COM
Miscellaneous
1 1 (1.54%) Blackberry
1 1 (1.54%) CMDB
1 1 (1.54%) Data Centre
1 1 (1.54%) Enterprise Software
1 1 (1.54%) HP Storage
1 1 (1.54%) iPhone
1 1 (1.54%) Management Information System
Operating Systems
1 41 (63.08%) Windows
2 14 (21.54%) Windows 7
3 11 (16.92%) Windows 10
3 11 (16.92%) Windows 8
4 3 (4.62%) Windows Server
5 2 (3.08%) Windows Server 2012
6 1 (1.54%) AIX
6 1 (1.54%) Android
6 1 (1.54%) HPUX
6 1 (1.54%) Linux
6 1 (1.54%) Unix
6 1 (1.54%) Windows Server 2008
6 1 (1.54%) Windows XP
Processes & Methodologies
1 16 (24.62%) ITIL
2 13 (20.00%) Service Delivery
3 10 (15.38%) Time Management
4 3 (4.62%) Data Protection
4 3 (4.62%) ITIL V3
4 3 (4.62%) Problem Management
4 3 (4.62%) Service Management
5 2 (3.08%) CRM
6 1 (1.54%) Document Management
Qualifications
1 11 (16.92%) SC Cleared
1 11 (16.92%) Security Cleared
2 3 (4.62%) CCNA
2 3 (4.62%) Cisco Certification
3 2 (3.08%) CCNP
3 2 (3.08%) Degree
3 2 (3.08%) ITIL Certification
4 1 (1.54%) Microsoft Certification
Quality Assurance & Compliance
1 4 (6.15%) SLA
System Software
1 24 (36.92%) Active Directory
2 10 (15.38%) VMware Infrastructure
3 1 (1.54%) XenApp
3 1 (1.54%) XenDesktop
Systems Management
1 1 (1.54%) Backup Exec
1 1 (1.54%) HP Data Protector
Vendors
1 27 (41.54%) Microsoft
2 10 (15.38%) Fujitsu
2 10 (15.38%) VMware
3 2 (3.08%) Cisco
3 2 (3.08%) Citrix
4 1 (1.54%) AppSense
4 1 (1.54%) EMC
4 1 (1.54%) F5
4 1 (1.54%) HP
4 1 (1.54%) Juniper
4 1 (1.54%) Red Hat
4 1 (1.54%) Salesforce.com