The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
First Line Support
Rank 181 173 218
Rank change year-on-year
-8 +45
Permanent jobs requiring a 1st Line Support 35 44 7
As % of all permanent IT jobs located in Berkshire 0.62% 0.80% 0.12%
As % of the Job Titles category 0.67% 0.85% 0.13%
Number of salaries quoted 35 43 7
Average salary £21,500 £19,000 £20,000
Average salary % change year-on-year
+13.15% -5.00%
90% offered a salary of more than £19,500 £16,500 £18,100
10% offered a salary of more than £24,000 £22,400 £21,600
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5207 5151 5587
As % of all permanent IT jobs located in Berkshire 92.57% 93.18% 94.49%
Number of salaries quoted 3684 4085 4710
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £25,500 £25,000 £27,500
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support
South East

1st Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Berkshire

1st Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Berkshire region.

1st Line Support Salary Trend in Berkshire

1st Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Berkshire region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -13 18 £21,250 +11.84%
Newbury - 5 £24,000 -
Bracknell -1 4 £18,500 -2.63%
Slough +12 2 £22,500 +7.14%
Maidenhead - 1 £22,000 -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 1 August 2014, IT jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 49 (70.00%) Windows
2 33 (47.14%) Active Directory
3 32 (45.71%) TCP/IP
3 32 (45.71%) Microsoft
4 30 (42.86%) VMware
5 25 (35.71%) Windows 7
6 23 (32.86%) MS Excel
7 21 (30.00%) VMware Infrastructure
7 21 (30.00%) Linux
8 20 (28.57%) ITIL
9 15 (21.43%) SLA
10 12 (17.14%) MS Office
11 11 (15.71%) Windows Server 2008
12 10 (14.29%) MS Exchange
13 9 (12.86%) A+ Certification
14 8 (11.43%) Red Hat Enterprise Linux
14 8 (11.43%) Red Hat
14 8 (11.43%) Windows Server 2003
14 8 (11.43%) Citrix
14 8 (11.43%) SQL
15 7 (10.00%) Windows XP
15 7 (10.00%) SUSE
15 7 (10.00%) Debian
15 7 (10.00%) Windows Server 2012
15 7 (10.00%) CentOS
15 7 (10.00%) Ubuntu
16 6 (8.57%) Windows 8
17 5 (7.14%) Problem Management
17 5 (7.14%) DameWare
17 5 (7.14%) HP

1st Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 1 August 2014, IT jobs across the Berkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (14.29%) MS Exchange
2 3 (4.29%) Exchange Server 2007
2 3 (4.29%) IIS
3 1 (1.43%) IBM Notes
Applications
1 23 (32.86%) MS Excel
2 12 (17.14%) MS Office
3 1 (1.43%) MS PowerPoint
Communications & Networking
1 32 (45.71%) TCP/IP
2 3 (4.29%) Cisco IPT
2 3 (4.29%) Firewall
2 3 (4.29%) SAN
2 3 (4.29%) IP Telephony
3 1 (1.43%) SMTP
3 1 (1.43%) HTTP
3 1 (1.43%) DNS
3 1 (1.43%) SSL
Database & Business Intelligence
1 4 (5.71%) SQL Server
2 2 (2.86%) Relational Database
General
1 4 (5.71%) Telecoms
1 4 (5.71%) Finance
2 2 (2.86%) Publishing
Libraries, Frameworks & Software Standards
1 2 (2.86%) HTML
1 2 (2.86%) XML
1 2 (2.86%) XSLT
2 1 (1.43%) .NET
Miscellaneous
1 4 (5.71%) Management Information System
2 3 (4.29%) Computer Science
3 2 (2.86%) Blackberry
3 2 (2.86%) Smartphone
3 2 (2.86%) iPhone
4 1 (1.43%) Mathematics
Operating Systems
1 49 (70.00%) Windows
2 25 (35.71%) Windows 7
3 21 (30.00%) Linux
4 11 (15.71%) Windows Server 2008
5 8 (11.43%) Red Hat Enterprise Linux
5 8 (11.43%) Windows Server 2003
6 7 (10.00%) Windows XP
6 7 (10.00%) SUSE
6 7 (10.00%) Debian
6 7 (10.00%) Windows Server 2012
6 7 (10.00%) CentOS
6 7 (10.00%) Ubuntu
7 6 (8.57%) Windows 8
8 3 (4.29%) Windows Mobile
9 1 (1.43%) Windows 2000
Processes & Methodologies
1 20 (28.57%) ITIL
2 5 (7.14%) Problem Management
3 2 (2.86%) Content Management
3 2 (2.86%) Time Management
4 1 (1.43%) Email Management
4 1 (1.43%) Data Entry
4 1 (1.43%) ITSM
4 1 (1.43%) Document Management
4 1 (1.43%) CRM
Programming Languages
1 8 (11.43%) SQL
2 3 (4.29%) PowerShell
2 3 (4.29%) T-SQL
2 3 (4.29%) Java
3 1 (1.43%) C#
3 1 (1.43%) C++
3 1 (1.43%) VB
Qualifications
1 9 (12.86%) A+ Certification
2 4 (5.71%) MCP
2 4 (5.71%) Network+ Certification
3 2 (2.86%) Microsoft Certification
3 2 (2.86%) MCSA
3 2 (2.86%) Security+ Certification
4 1 (1.43%) SC Cleared
4 1 (1.43%) DV Cleared
4 1 (1.43%) Security Cleared
4 1 (1.43%) Degree
Quality Assurance & Compliance
1 15 (21.43%) SLA
System Software
1 33 (47.14%) Active Directory
2 21 (30.00%) VMware Infrastructure
3 3 (4.29%) Hyper-V
3 3 (4.29%) XenApp
3 3 (4.29%) XenDesktop
Systems Management
1 5 (7.14%) DameWare
Vendors
1 32 (45.71%) Microsoft
2 30 (42.86%) VMware
3 8 (11.43%) Red Hat
3 8 (11.43%) Citrix
4 5 (7.14%) HP
5 3 (4.29%) Cisco
6 1 (1.43%) Lotus
6 1 (1.43%) Apple
Berkshire
Venn Group - UK
Posted: 24 days ago