The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 111 117 135
Rank change year-on-year
+6 +18
Permanent jobs requiring a 3rd Line Support 32 27 15
As % of all permanent IT jobs located in Reading 1.53% 1.14% 0.66%
As % of the Job Titles category 1.63% 1.19% 0.70%
Number of salaries quoted 25 12 13
Average salary £32,500 £33,250 £37,000
Average salary % change year-on-year
-2.25% -10.13%
90% offered a salary of more than £30,600 £31,650 £33,400
10% offered a salary of more than £46,500 £37,250 £57,500
UK excluding London average salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
1963 2275 2151
As % of all permanent IT jobs located in Reading 94.10% 95.71% 94.59%
Number of salaries quoted 1526 1575 1612
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £65,000 £67,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Reading

3rd Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Reading region.

3rd Line Support Salary Trend in Reading

3rd Line Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Reading region over the 3 months to 13 February 2016.

3rd Line Support Salary Histogram in Reading

3rd Line Support
Top 30 Related IT Skills in Reading

For the 6 months to 13 February 2016, IT jobs across the Reading region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 38 (73.08%) Windows
2 35 (67.31%) Windows Server
3 32 (61.54%) VMware
4 30 (57.69%) Active Directory
5 28 (53.85%) Cisco
5 28 (53.85%) Windows Server 2008
6 25 (48.08%) Microsoft
7 24 (46.15%) MS Exchange
8 22 (42.31%) Windows Server 2012
9 20 (38.46%) Hyper-V
10 16 (30.77%) Firewall
11 15 (28.85%) VMware Infrastructure
11 15 (28.85%) Mentoring
11 15 (28.85%) Exchange Server 2010
12 12 (23.08%) F5
13 11 (21.15%) Network Security
13 11 (21.15%) Cisco Certification
14 10 (19.23%) CheckPoint
14 10 (19.23%) MS Excel
15 9 (17.31%) DNS
16 8 (15.38%) CCIE
16 8 (15.38%) Cisco ASA
16 8 (15.38%) Load Balancing
16 8 (15.38%) Citrix
16 8 (15.38%) Cisco Nexus
17 7 (13.46%) DHCP
18 6 (11.54%) WAN
18 6 (11.54%) ITIL
18 6 (11.54%) SQL Server
18 6 (11.54%) CCSE

3rd Line Support
Top Related IT Skills in Reading by Category

For the 6 months to 13 February 2016, IT jobs across the Reading region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (46.15%) MS Exchange
2 15 (28.85%) Exchange Server 2010
3 4 (7.69%) IIS
4 3 (5.77%) SharePoint
5 2 (3.85%) Exchange Server 2007
5 2 (3.85%) Exchange Server 2013
5 2 (3.85%) IBM Notes
5 2 (3.85%) SharePoint 2010
5 2 (3.85%) Skype for Business
6 1 (1.92%) Apache
6 1 (1.92%) Tomcat
Applications
1 10 (19.23%) MS Excel
2 1 (1.92%) MS Office
Cloud Services
1 3 (5.77%) Office 365
Communications & Networking
1 16 (30.77%) Firewall
2 11 (21.15%) Network Security
3 9 (17.31%) DNS
4 8 (15.38%) Cisco ASA
4 8 (15.38%) Cisco Nexus
5 7 (13.46%) DHCP
6 6 (11.54%) Cisco PIX
6 6 (11.54%) F5 BIG-IP LTM
6 6 (11.54%) WAN
7 4 (7.69%) LAN
7 4 (7.69%) TCP/IP
8 2 (3.85%) BGP
8 2 (3.85%) Broadband
8 2 (3.85%) IPv4
8 2 (3.85%) MPLS
8 2 (3.85%) OSPF
8 2 (3.85%) PPP
8 2 (3.85%) SAN
8 2 (3.85%) SSL
8 2 (3.85%) VoIP
Database & Business Intelligence
1 6 (11.54%) SQL Server
2 2 (3.85%) SQL Server 2005
2 2 (3.85%) SQL Server 2012
3 1 (1.92%) DB2
3 1 (1.92%) Oracle Database
Development Applications
1 1 (1.92%) Atlassian Bamboo
1 1 (1.92%) Git (software)
1 1 (1.92%) Hudson
1 1 (1.92%) Jenkins
General
1 2 (3.85%) Finance
1 2 (3.85%) Law
2 1 (1.92%) Retail
2 1 (1.92%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.92%) .NET
Miscellaneous
1 4 (7.69%) Replication
2 2 (3.85%) Data Centre
2 2 (3.85%) Management Information System
3 1 (1.92%) Driving Licence
3 1 (1.92%) FlexPod
Operating Systems
1 38 (73.08%) Windows
2 35 (67.31%) Windows Server
3 28 (53.85%) Windows Server 2008
4 22 (42.31%) Windows Server 2012
5 2 (3.85%) Unix
6 1 (1.92%) Windows 7
6 1 (1.92%) Windows 8
6 1 (1.92%) Windows Server 2003
6 1 (1.92%) Windows XP
Processes & Methodologies
1 15 (28.85%) Mentoring
2 8 (15.38%) Load Balancing
3 6 (11.54%) ITIL
4 4 (7.69%) Data Management
4 4 (7.69%) SIEM
5 3 (5.77%) Disaster Recovery
6 2 (3.85%) Incident Management
6 2 (3.85%) Project Management
7 1 (1.92%) Continuous Integration
7 1 (1.92%) DevOps
7 1 (1.92%) E-Commerce
7 1 (1.92%) Problem Management
7 1 (1.92%) Time Management
7 1 (1.92%) Workflow
Programming Languages
1 4 (7.69%) SQL
2 2 (3.85%) Perl
2 2 (3.85%) Python
2 2 (3.85%) Shell Script
3 1 (1.92%) C#
3 1 (1.92%) Java
3 1 (1.92%) PowerShell
Qualifications
1 11 (21.15%) Cisco Certification
2 8 (15.38%) CCIE
3 6 (11.54%) CCSE
4 3 (5.77%) CCNA
5 2 (3.85%) CCIP
5 2 (3.85%) CCNP
5 2 (3.85%) CCSP
5 2 (3.85%) JNCIA
5 2 (3.85%) MCITP
5 2 (3.85%) MCSE
5 2 (3.85%) Microsoft Certification
6 1 (1.92%) Degree
6 1 (1.92%) MCP
6 1 (1.92%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (1.92%) SLA
System Software
1 30 (57.69%) Active Directory
2 20 (38.46%) Hyper-V
3 15 (28.85%) VMware Infrastructure
4 5 (9.62%) XenServer
5 2 (3.85%) XenApp
6 1 (1.92%) DFS Replication
6 1 (1.92%) Microsoft App-V
6 1 (1.92%) Terminal Services
6 1 (1.92%) XenDesktop
Systems Management
1 3 (5.77%) Backup Exec
2 2 (3.85%) EMC NetWorker
2 2 (3.85%) HP Data Protector
2 2 (3.85%) NetBackup
2 2 (3.85%) Simpana
3 1 (1.92%) SCOM
3 1 (1.92%) vRealize
Vendors
1 32 (61.54%) VMware
2 28 (53.85%) Cisco
3 25 (48.08%) Microsoft
4 12 (23.08%) F5
5 10 (19.23%) CheckPoint
6 8 (15.38%) Citrix
7 5 (9.62%) Symantec
8 4 (7.69%) ArcSight
8 4 (7.69%) Blue Coat
8 4 (7.69%) EMC
8 4 (7.69%) Forcepoint
8 4 (7.69%) Juniper
8 4 (7.69%) Nokia
9 3 (5.77%) HP
9 3 (5.77%) Veeam
10 2 (3.85%) arcserve
10 2 (3.85%) Lotus
11 1 (1.92%) IBM
11 1 (1.92%) NetApp
11 1 (1.92%) Remedy
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