The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 128 122 104
Rank change year-on-year
-6 -18
Permanent jobs requiring a 3rd Line Support 14 15 26
As % of all permanent IT jobs located in Reading 0.56% 0.65% 1.30%
As % of the Job Titles category 0.61% 0.70% 1.38%
Number of salaries quoted 7 13 25
Average salary £35,000 £40,000 £32,500
Average salary % change year-on-year
-12.50% +23.07%
90% offered a salary of more than £29,700 £35,000 £28,500
10% offered a salary of more than £46,200 £44,500 £40,000
UK excluding London average salary £33,500 £32,500 £34,500
% change year-on-year
+3.07% -5.79%
3rd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2296 2141 1890
As % of all permanent IT jobs located in Reading 91.26% 92.76% 94.17%
Number of salaries quoted 1590 1693 1581
Average salary £46,500 £45,000 £40,000
Average salary % change year-on-year
+3.33% +12.50%
90% offered a salary of more than £27,000 £27,500 £26,000
10% offered a salary of more than £72,500 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Reading

3rd Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Reading region.

3rd Line Support Salary Trend in Reading

3rd Line Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Reading region over the 3 months to 22 September 2014.

3rd Line Support Salary Histogram in Reading

3rd Line Support
Top 30 Related IT Skills in Reading

For the 6 months to 22 September 2014, IT jobs across the Reading region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 32 (88.89%) Windows
2 27 (75.00%) Windows Server 2008
3 26 (72.22%) Microsoft
4 23 (63.89%) Active Directory
5 22 (61.11%) Windows Server 2003
6 18 (50.00%) Security Cleared
7 17 (47.22%) SC Cleared
8 16 (44.44%) DV Cleared
9 15 (41.67%) EMC
10 14 (38.89%) SCCM
10 14 (38.89%) VMware
11 13 (36.11%) MS Excel
12 12 (33.33%) ITIL
12 12 (33.33%) SQL
13 11 (30.56%) SQL Server
14 10 (27.78%) Linux
14 10 (27.78%) HP
15 9 (25.00%) MCSE
15 9 (25.00%) SharePoint
15 9 (25.00%) Microsoft Certification
15 9 (25.00%) SAN
15 9 (25.00%) Red Hat
15 9 (25.00%) SCOM
15 9 (25.00%) Red Hat Enterprise Linux
15 9 (25.00%) Network Management
16 8 (22.22%) NAS
16 8 (22.22%) Systems Management Server (SMS)
16 8 (22.22%) Configuration Management
16 8 (22.22%) Windows XP
16 8 (22.22%) Documentum

3rd Line Support
Top Related IT Skills in Reading by Category

For the 6 months to 22 September 2014, IT jobs across the Reading region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (25.00%) SharePoint
2 8 (22.22%) Documentum
3 3 (8.33%) IIS
4 2 (5.56%) WebSphere
4 2 (5.56%) IBM HTTP Server
4 2 (5.56%) MS Exchange
5 1 (2.78%) Exchange Server 2013
5 1 (2.78%) Exchange Server 2010
Applications
1 13 (36.11%) MS Excel
2 2 (5.56%) MS Office
Communications & Networking
1 9 (25.00%) SAN
2 8 (22.22%) NAS
3 4 (11.11%) DNS
4 3 (8.33%) TCP/IP
4 3 (8.33%) NetScaler
5 2 (5.56%) LAN
5 2 (5.56%) WAN
5 2 (5.56%) VPN
5 2 (5.56%) Firewall
5 2 (5.56%) ICMP
6 1 (2.78%) BGP
6 1 (2.78%) OSPF
6 1 (2.78%) LDAP
6 1 (2.78%) DHCP
6 1 (2.78%) Network Security
Database & Business Intelligence
1 11 (30.56%) SQL Server
2 1 (2.78%) SQL Server 2012
Development Applications
1 2 (5.56%) Subversion
2 1 (2.78%) Team Foundation Server
General
1 2 (5.56%) Finance
2 1 (2.78%) Telecoms
Miscellaneous
1 6 (16.67%) Analytical Skills
2 3 (8.33%) Thin Client
2 3 (8.33%) Clustering
2 3 (8.33%) Fat Client
3 1 (2.78%) Management Information System
3 1 (2.78%) Wiki
Operating Systems
1 32 (88.89%) Windows
2 27 (75.00%) Windows Server 2008
3 22 (61.11%) Windows Server 2003
4 10 (27.78%) Linux
5 9 (25.00%) Red Hat Enterprise Linux
6 8 (22.22%) Windows XP
7 4 (11.11%) Windows Server 2012
8 3 (8.33%) Windows 7
9 2 (5.56%) Windows 8
9 2 (5.56%) UNIX
10 1 (2.78%) Windows 2000
Processes & Methodologies
1 12 (33.33%) ITIL
2 9 (25.00%) Network Management
3 8 (22.22%) Configuration Management
4 2 (5.56%) Workflow
5 1 (2.78%) Service Management
5 1 (2.78%) Change Management
5 1 (2.78%) Disaster Recovery
5 1 (2.78%) Performance Monitoring
5 1 (2.78%) Change Control
5 1 (2.78%) Validation
5 1 (2.78%) Problem Management
Programming Languages
1 12 (33.33%) SQL
2 3 (8.33%) PowerShell
3 2 (5.56%) VBScript
3 2 (5.56%) VB
3 2 (5.56%) PHP
Qualifications
1 18 (50.00%) Security Cleared
2 17 (47.22%) SC Cleared
3 16 (44.44%) DV Cleared
4 9 (25.00%) MCSE
4 9 (25.00%) Microsoft Certification
5 8 (22.22%) MCP
6 3 (8.33%) CCA
6 3 (8.33%) Citrix Certification
7 2 (5.56%) CCEA
7 2 (5.56%) ITIL Certification
8 1 (2.78%) MCDBA
8 1 (2.78%) Cisco Certification
8 1 (2.78%) CCNP
8 1 (2.78%) CCSA
Quality Assurance & Compliance
1 3 (8.33%) SLA
System Software
1 23 (63.89%) Active Directory
2 7 (19.44%) Microsoft App-V
2 7 (19.44%) VMware ESXi
3 5 (13.89%) XenApp
3 5 (13.89%) XenServer
3 5 (13.89%) XenDesktop
4 4 (11.11%) VMware ESX
4 4 (11.11%) VMware Infrastructure
5 3 (8.33%) Hyper-V
6 1 (2.78%) Terminal Server
6 1 (2.78%) MetaFrame
6 1 (2.78%) NLBS
6 1 (2.78%) Microsoft Virtual Server
6 1 (2.78%) Citrix Presentation Server
Systems Management
1 14 (38.89%) SCCM
2 9 (25.00%) SCOM
3 8 (22.22%) Systems Management Server (SMS)
4 7 (19.44%) EMC NetWorker
5 2 (5.56%) WSUS
6 1 (2.78%) Norton AntiVirus
6 1 (2.78%) XenMobile
Vendors
1 26 (72.22%) Microsoft
2 15 (41.67%) EMC
3 14 (38.89%) VMware
4 10 (27.78%) HP
5 9 (25.00%) Red Hat
6 7 (19.44%) Citrix
7 5 (13.89%) AppSense
8 3 (8.33%) Cisco
9 2 (5.56%) Lumension
9 2 (5.56%) McAfee
10 1 (2.78%) Sophos
10 1 (2.78%) NetIQ
10 1 (2.78%) Symantec
10 1 (2.78%) Remedy
10 1 (2.78%) NetApp
10 1 (2.78%) CheckPoint
10 1 (2.78%) IBM
10 1 (2.78%) Dell
10 1 (2.78%) LANDesk
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £40000 - £41000 per annum + £1,200 DV allowance
Posted: 3 days ago