The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 129 116 106
Rank change year-on-year
-13 -10
Permanent jobs requiring a 3rd Line Support 16 22 24
As % of all permanent IT jobs located in Reading 0.62% 0.91% 1.22%
As % of the Job Titles category 0.68% 0.98% 1.28%
Number of salaries quoted 10 17 23
Average salary £36,250 £35,000 £32,500
Average salary % change year-on-year
+3.57% +7.69%
90% offered a salary of more than £31,800 £34,600 £28,500
10% offered a salary of more than £45,500 £52,500 £42,400
UK excluding London average salary £33,500 £34,000 £35,000
% change year-on-year
-1.47% -2.85%
3rd Line Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2346 2249 1879
As % of all permanent IT jobs located in Reading 91.14% 92.90% 95.28%
Number of salaries quoted 1577 1751 1556
Average salary £46,000 £45,000 £40,000
Average salary % change year-on-year
+2.22% +12.50%
90% offered a salary of more than £26,000 £28,500 £26,000
10% offered a salary of more than £70,000 £60,000 £66,750
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Reading

3rd Line Support
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Reading region.

3rd Line Support Salary Trend in Reading

3rd Line Support
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Reading region over the 3 months to 20 October 2014.

3rd Line Support Salary Histogram in Reading

3rd Line Support
Top 30 Related IT Skills in Reading

For the 6 months to 20 October 2014, IT jobs across the Reading region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 32 (88.89%) Windows
2 28 (77.78%) Windows Server 2008
3 25 (69.44%) Microsoft
4 21 (58.33%) Windows Server 2003
4 21 (58.33%) Active Directory
5 17 (47.22%) Security Cleared
6 16 (44.44%) SC Cleared
7 15 (41.67%) DV Cleared
7 15 (41.67%) SCCM
8 14 (38.89%) EMC
8 14 (38.89%) MS Excel
9 13 (36.11%) ITIL
9 13 (36.11%) SQL
9 13 (36.11%) SQL Server
10 11 (30.56%) VMware
10 11 (30.56%) SCOM
11 10 (27.78%) Network Management
11 10 (27.78%) SharePoint
12 9 (25.00%) Windows XP
12 9 (25.00%) Documentum
12 9 (25.00%) MCP
12 9 (25.00%) MCSE
12 9 (25.00%) Systems Management Server (SMS)
12 9 (25.00%) Configuration Management
12 9 (25.00%) Microsoft Certification
13 8 (22.22%) HP
13 8 (22.22%) Linux
14 7 (19.44%) Citrix
14 7 (19.44%) SAN
14 7 (19.44%) Red Hat

3rd Line Support
Top Related IT Skills in Reading by Category

For the 6 months to 20 October 2014, IT jobs across the Reading region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (27.78%) SharePoint
2 9 (25.00%) Documentum
3 3 (8.33%) MS Exchange
3 3 (8.33%) IIS
4 2 (5.56%) Exchange Server 2010
4 2 (5.56%) Exchange Server 2013
4 2 (5.56%) IBM HTTP Server
4 2 (5.56%) WebSphere
5 1 (2.78%) Lync
Applications
1 14 (38.89%) MS Excel
2 2 (5.56%) MS Office
Communications & Networking
1 7 (19.44%) SAN
2 5 (13.89%) Firewall
2 5 (13.89%) NAS
3 4 (11.11%) DNS
3 4 (11.11%) TCP/IP
4 3 (8.33%) LAN
4 3 (8.33%) WAN
4 3 (8.33%) NetScaler
5 2 (5.56%) Cisco ASA
5 2 (5.56%) VPN
5 2 (5.56%) ICMP
6 1 (2.78%) Frame Relay
6 1 (2.78%) Network Security
6 1 (2.78%) DHCP
Database & Business Intelligence
1 13 (36.11%) SQL Server
2 1 (2.78%) SQL Server 2008
2 1 (2.78%) SQL Server 2012
Development Applications
1 3 (8.33%) Subversion
2 1 (2.78%) Team Foundation Server
General
1 2 (5.56%) Telecoms
1 2 (5.56%) Finance
Miscellaneous
1 5 (13.89%) Analytical Skills
2 3 (8.33%) Fat Client
2 3 (8.33%) Thin Client
3 2 (5.56%) Clustering
4 1 (2.78%) Wiki
4 1 (2.78%) Management Information System
4 1 (2.78%) Algorithms
Operating Systems
1 32 (88.89%) Windows
2 28 (77.78%) Windows Server 2008
3 21 (58.33%) Windows Server 2003
4 9 (25.00%) Windows XP
5 8 (22.22%) Linux
6 7 (19.44%) Red Hat Enterprise Linux
7 4 (11.11%) Windows Server 2012
8 2 (5.56%) Windows 7
8 2 (5.56%) Windows 8
8 2 (5.56%) UNIX
9 1 (2.78%) Windows 2000
Processes & Methodologies
1 13 (36.11%) ITIL
2 10 (27.78%) Network Management
3 9 (25.00%) Configuration Management
4 3 (8.33%) Workflow
5 1 (2.78%) Validation
5 1 (2.78%) Load Balancing
5 1 (2.78%) Performance Monitoring
5 1 (2.78%) Project Management
5 1 (2.78%) Change Management
5 1 (2.78%) Disaster Recovery
Programming Languages
1 13 (36.11%) SQL
2 3 (8.33%) VBScript
2 3 (8.33%) PowerShell
3 2 (5.56%) PHP
3 2 (5.56%) VB
Qualifications
1 17 (47.22%) Security Cleared
2 16 (44.44%) SC Cleared
3 15 (41.67%) DV Cleared
4 9 (25.00%) Microsoft Certification
4 9 (25.00%) MCP
4 9 (25.00%) MCSE
5 3 (8.33%) CCA
5 3 (8.33%) Citrix Certification
6 2 (5.56%) CCEA
6 2 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 2 (5.56%) SLA
System Software
1 21 (58.33%) Active Directory
2 6 (16.67%) Microsoft App-V
2 6 (16.67%) VMware ESXi
3 5 (13.89%) XenApp
3 5 (13.89%) XenServer
4 4 (11.11%) XenDesktop
4 4 (11.11%) VMware Infrastructure
5 3 (8.33%) Hyper-V
5 3 (8.33%) VMware ESX
6 1 (2.78%) vSphere
6 1 (2.78%) Citrix Presentation Server
6 1 (2.78%) MetaFrame
6 1 (2.78%) Terminal Server
Systems Management
1 15 (41.67%) SCCM
2 11 (30.56%) SCOM
3 9 (25.00%) Systems Management Server (SMS)
4 5 (13.89%) EMC NetWorker
5 1 (2.78%) WSUS
5 1 (2.78%) XenMobile
Vendors
1 25 (69.44%) Microsoft
2 14 (38.89%) EMC
3 11 (30.56%) VMware
4 8 (22.22%) HP
5 7 (19.44%) Citrix
5 7 (19.44%) Red Hat
6 5 (13.89%) AppSense
6 5 (13.89%) Cisco
7 2 (5.56%) F5
7 2 (5.56%) Lumension
7 2 (5.56%) McAfee
8 1 (2.78%) CheckPoint
8 1 (2.78%) NetIQ
8 1 (2.78%) IBM
8 1 (2.78%) Dell
8 1 (2.78%) Juniper
8 1 (2.78%) NetApp
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £41000 - £42000 per annum + £1,200 DV Clearance allowance
Posted: 3 days ago
Reading
Computer Futures
Salary: £40000 - £50000 per annum + competitive
Posted: 26 days ago