The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Reading region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 104 93 116
Rank change year-on-year
-11 +23
Permanent jobs requiring a 3rd Line Support 29 39 5
As % of all permanent IT jobs located in Reading 1.337% 1.723% 0.265%
As % of the Job Titles category 1.406% 1.813% 0.283%
Number of salaries quoted 28 39 5
Average salary £37,500 £36,500 £30,000
Average salary % change year-on-year
+2.73% +21.66%
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Reading
Permanent IT job ads with a match in the
Job Titles category
2062 2151 1768
As % of all permanent IT jobs located in Reading 95.07% 95.01% 93.79%
Number of salaries quoted 1675 1848 1424
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £26,000 £25,000
10% offered a salary of more than £65,000 £65,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
Berkshire

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Reading region as a proportion of the total demand within the Job Titles category.

Reading 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Reading region.

Reading 3rd Line Support Salary Trend

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Reading region over the 3 months to 24 May 2013.

Reading 3rd Line Support Salary Histogram

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Reading region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 35 (63.64%) Windows
2 32 (58.18%) Windows Server 2008
3 27 (49.09%) VMware
4 23 (41.82%) MS Exchange
4 23 (41.82%) Active Directory
4 23 (41.82%) Windows Server 2003
5 22 (40.00%) SQL
6 20 (36.36%) Cisco
7 19 (34.55%) CCNP
7 19 (34.55%) Cisco Certification
8 18 (32.73%) Exchange Server 2010
9 17 (30.91%) DNS
9 17 (30.91%) ITIL
9 17 (30.91%) TCP/IP
10 16 (29.09%) Firewall
11 15 (27.27%) Linux
12 14 (25.45%) SAN
13 13 (23.64%) MS Excel
14 12 (21.82%) CCIP
14 12 (21.82%) Microsoft
14 12 (21.82%) CCIE
14 12 (21.82%) Juniper
14 12 (21.82%) MPLS
14 12 (21.82%) Clustering
14 12 (21.82%) Unified Communications
15 11 (20.00%) CheckPoint
15 11 (20.00%) Blackberry
15 11 (20.00%) LAN
15 11 (20.00%) WAN
16 10 (18.18%) German Language

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Reading region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (7.273%) Software Packaging
2 3 (5.455%) .NET
3 2 (3.636%) Java RMI
3 2 (3.636%) Node.js
4 1 (1.818%) ASP.NET
4 1 (1.818%) XML
Application Platforms
1 23 (41.82%) MS Exchange
2 18 (32.73%) Exchange Server 2010
3 9 (16.36%) Exchange Server 2003
4 7 (12.73%) Exchange Server 2007
5 2 (3.636%) SharePoint
5 2 (3.636%) Blackberry Enterprise Server
5 2 (3.636%) Exchange Server 5.5
5 2 (3.636%) Exchange Server 2000
5 2 (3.636%) Lync
Applications
1 13 (23.64%) MS Excel
2 1 (1.818%) MS Office
Communications & Networking
1 17 (30.91%) DNS
1 17 (30.91%) TCP/IP
2 16 (29.09%) Firewall
3 14 (25.45%) SAN
4 12 (21.82%) MPLS
4 12 (21.82%) Unified Communications
5 11 (20.00%) LAN
5 11 (20.00%) WAN
6 8 (14.55%) DHCP
7 7 (12.73%) Ethernet
7 7 (12.73%) VPN
7 7 (12.73%) ADSL
8 3 (5.455%) WLAN
9 2 (3.636%) Internet
9 2 (3.636%) DMS-100
Database & Business Intelligence
1 5 (9.091%) SQL Server
2 2 (3.636%) Big Data
3 1 (1.818%) SQL Server 2008
3 1 (1.818%) SQL Server 2005
3 1 (1.818%) SQL Server Reporting Services
3 1 (1.818%) SQL Server 2000
General
1 10 (18.18%) German Language
2 6 (10.91%) French Language
3 2 (3.636%) Local Government
3 2 (3.636%) Finance
Miscellaneous
1 12 (21.82%) Clustering
2 11 (20.00%) Blackberry
3 6 (10.91%) Management Information System
Operating Systems
1 35 (63.64%) Windows
2 32 (58.18%) Windows Server 2008
3 23 (41.82%) Windows Server 2003
4 15 (27.27%) Linux
5 7 (12.73%) Windows XP
6 6 (10.91%) UNIX
7 2 (3.636%) Windows 7
8 1 (1.818%) Mac OS
8 1 (1.818%) Windows Vista
Processes & Methodologies
1 17 (30.91%) ITIL
2 4 (7.273%) Change Management
3 3 (5.455%) Service Management
3 3 (5.455%) CMMI
3 3 (5.455%) Service Delivery
3 3 (5.455%) Problem Management
3 3 (5.455%) Data Protection
3 3 (5.455%) Information Management
3 3 (5.455%) Incident Management
4 2 (3.636%) PRINCE2
4 2 (3.636%) Migration
5 1 (1.818%) Network Management
5 1 (1.818%) Disaster Recovery
5 1 (1.818%) Configuration Management
Programming Languages
1 22 (40.00%) SQL
2 3 (5.455%) Java
3 2 (3.636%) Python
3 2 (3.636%) PHP
3 2 (3.636%) Ruby
4 1 (1.818%) T-SQL
4 1 (1.818%) C++
Qualifications
1 19 (34.55%) CCNP
1 19 (34.55%) Cisco Certification
2 12 (21.82%) CCIP
2 12 (21.82%) CCIE
3 8 (14.55%) CCNA
3 8 (14.55%) Microsoft Certification
3 8 (14.55%) MCSE
4 5 (9.091%) MCSA
4 5 (9.091%) Degree
5 3 (5.455%) Security Cleared
6 2 (3.636%) MCITP
7 1 (1.818%) SC Cleared
7 1 (1.818%) DV Cleared
7 1 (1.818%) JNCIA
7 1 (1.818%) JNCIS
7 1 (1.818%) JNCIP
7 1 (1.818%) JNCIE
7 1 (1.818%) CCSP
7 1 (1.818%) MCP
Quality Assurance & Compliance
1 3 (5.455%) ISO 9000
System Software
1 23 (41.82%) Active Directory
2 7 (12.73%) VMware Infrastructure
3 5 (9.091%) vSphere
4 2 (3.636%) Terminal Server
4 2 (3.636%) VMware ESX
4 2 (3.636%) Hyper-V
Systems Management
1 7 (12.73%) Backup Exec
1 7 (12.73%) SCCM
1 7 (12.73%) SCOM
2 3 (5.455%) PureDisk
2 3 (5.455%) Symantec Enterprise Vault
2 3 (5.455%) NetBackup
3 2 (3.636%) Systems Management Server (SMS)
3 2 (3.636%) WSUS
Vendors
1 27 (49.09%) VMware
2 20 (36.36%) Cisco
3 12 (21.82%) Microsoft
3 12 (21.82%) Juniper
4 11 (20.00%) CheckPoint
5 7 (12.73%) Citrix
5 7 (12.73%) Symantec
6 2 (3.636%) Remedy
6 2 (3.636%) EMC
6 2 (3.636%) Nortel
6 2 (3.636%) NetApp
6 2 (3.636%) Northgate
7 1 (1.818%) Twitter
7 1 (1.818%) HP