Berkshire 3rd Line Support Jobs

The table below looks at the demand for the 3rd Line Support role in IT jobs within the Berkshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 4 December 2008 with a comparison to the same period last year.

Third Line Support
Location Ascot Aylesbury Basingstoke Bath Bedford Bedfordshire Berkshire Birmingham Bracknell Bradford Brighton Bristol Bromley Buckinghamshire Cambridge Cambridgeshire Channel Islands Chelmsford Cheltenham Cheshire Chippenham City of London Colchester Crawley Croydon Darlington Derby Derbyshire Devon Docklands, London Dudley Durham East Grinstead East Midlands East of England East Sussex Eastleigh Edenbridge Edgware Egham Enfield England Essex Exeter Fareham Farnborough Gatwick Glasgow Gloucester Gloucestershire Greenford Hammersmith Hampshire Harrogate Hayes Hemel Hempstead Hereford Herefordshire Hertfordshire High Wycombe Hounslow Hove Huddersfield Ilford Jersey Kent Kingston Upon Thames Kingswinford Leeds Leicester Leicestershire Liverpool London Loughborough Luton Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Norfolk North East North West North Yorkshire Northampton Northamptonshire Northwood Norwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Petersfield Plymouth Portsmouth Reading Redhill Salford Salisbury Scotland Slough Solihull Somerset South East South West South Yorkshire Southend-on-Sea Southwark St Albans Staffordshire Staines Stevenage Stoke-on-Trent Surrey Swindon Tadcaster UK Uxbridge Warrington Warwick Warwickshire Watford Welwyn Garden City West Drayton West Midlands West Sussex West Yorkshire Wetherby Wiltshire Wimbledon Winchester Windsor Wolverhampton Yorkshire	3 months to 4 Dec 2008	Same period last year
Rank	198	198
Rank change on same period last year	0
Matching permanent IT job ads	32	81
As % of all UK permanent IT job ads sampled	0.022 %	0.037 %
As % of the category below	0.446 %	0.721 %
Salaries quoted	29	72
Average minimum salary	£34,194	£34,403
Average salary	£36,129	£36,337
% change on same period last year	-0.57 %
Average maximum salary	£38,065	£38,271
UK excluding London average salary	£32,855	£32,229
% change on same period last year	+1.94 %
Job Titles Berkshire
Matching permanent IT job ads	7179	11233
As % of all UK permanent IT job ads sampled	4.860 %	5.105 %
Salaries quoted	5977	9197
Average minimum salary	£38,762	£38,242
Average salary	£42,139	£41,904
% change on same period last year	+0.56 %
Average maximum salary	£45,516	£45,566
UK excluding London average salary	£38,498	£39,065
% change on same period last year	-1.44 %
3rd Line Support South East

3rd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 3rd Line Support across the Berkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Berkshire region.

3rd Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 3rd Line Support across the Berkshire region over the 3 months to 4 December 2008.

3rd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Berkshire region over the 3 months to 4 December 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Reading	-1	16	£37,000	-5.30 %
Bracknell	+28	3	-	-
Maidenhead	+29	3	£43,167	-
Windsor	-	2	£42,500	-
Slough	-11	1	£37,500	+12.16 %
Ascot	-	1	£37,500	-

3rd Line Support South East

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 4 December 2008, IT jobs across the Berkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 59 (65.56 %) Windows 2 37 (41.11 %) Windows Server 2003 3 32 (35.56 %) Active Directory 4 30 (33.33 %) Microsoft 4 30 (33.33 %) TCP/IP 5 25 (27.78 %) Citrix 5 25 (27.78 %) MCSE 5 25 (27.78 %) Microsoft Certification 6 24 (26.67 %) VMware 7 23 (25.56 %) MS Exchange 8 22 (24.44 %) Windows 2000 9 21 (23.33 %) DNS 10 20 (22.22 %) Cisco 11 19 (21.11 %) SAN 12 18 (20.00 %) DHCP

12 18 (20.00 %) Exchange Server 2003 13 17 (18.89 %) Clustering 14 15 (16.67 %) Linux 14 15 (16.67 %) SQL Server 15 14 (15.56 %) UNIX 15 14 (15.56 %) Firewall 16 13 (14.44 %) Cisco Certification 16 13 (14.44 %) MS Excel 17 12 (13.33 %) Exchange Server 2000 18 11 (12.22 %) VMware Infrastructure 18 11 (12.22 %) SQL 18 11 (12.22 %) Windows XP 18 11 (12.22 %) Sun 19 10 (11.11 %) CheckPoint 20 9 (10.00 %) Windows 2000 Server

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 4 December 2008, IT jobs across the Berkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development 1 5 (5.556 %) Software Packaging 2 2 (2.222 %) Application Packaging 2 2 (2.222 %) .NET 2 2 (2.222 %) XML 3 1 (1.111 %) Swing 3 1 (1.111 %) JSP	Application Platforms 1 23 (25.56 %) MS Exchange 2 18 (20.00 %) Exchange Server 2003 3 12 (13.33 %) Exchange Server 2000 4 9 (10.00 %) Exchange Server 5.5 5 3 (3.333 %) SharePoint 5 3 (3.333 %) IIS 6 2 (2.222 %) Lotus Notes 6 2 (2.222 %) Lotus Domino 7 1 (1.111 %) SAS 7 1 (1.111 %) NetWeaver 7 1 (1.111 %) LiveLink 7 1 (1.111 %) SharePoint Server 2007 7 1 (1.111 %) Exchange Server 2007
Applications 1 13 (14.44 %) MS Excel 2 6 (6.667 %) MS Office 3 1 (1.111 %) MS Project	Business Applications 1 2 (2.222 %) SoftGrid
Communications & Networking 1 30 (33.33 %) TCP/IP 2 21 (23.33 %) DNS 3 19 (21.11 %) SAN 4 18 (20.00 %) DHCP 5 14 (15.56 %) Firewall 6 6 (6.667 %) VPN 7 5 (5.556 %) Internet 7 5 (5.556 %) Cisco PIX 8 4 (4.444 %) LAN 9 3 (3.333 %) VoIP 9 3 (3.333 %) MPLS 9 3 (3.333 %) Wireless 9 3 (3.333 %) IPCC 10 2 (2.222 %) Wi-Fi 10 2 (2.222 %) Intranet 10 2 (2.222 %) Frame Relay 10 2 (2.222 %) iSCSI 10 2 (2.222 %) Cisco ASA 10 2 (2.222 %) OSPF 10 2 (2.222 %) BGP	Database & Business Intelligence 1 15 (16.67 %) SQL Server 2 3 (3.333 %) SQL Server 2005 3 2 (2.222 %) SQL Server 2000 4 1 (1.111 %) SQL Server Integration Services 4 1 (1.111 %) MS Access 4 1 (1.111 %) Datawarehouse 4 1 (1.111 %) DTS 4 1 (1.111 %) ETL 4 1 (1.111 %) Oracle 10g
Development Applications 1 1 (1.111 %) MSI	General 1 7 (7.778 %) Government 2 6 (6.667 %) Education 2 6 (6.667 %) Local Government 3 4 (4.444 %) Pensions 3 4 (4.444 %) Military 3 4 (4.444 %) Retail 3 4 (4.444 %) Finance 4 3 (3.333 %) FMCG 5 2 (2.222 %) Manufacturing 6 1 (1.111 %) Law 6 1 (1.111 %) Legal 6 1 (1.111 %) Marketing
Miscellaneous 1 17 (18.89 %) Clustering 2 8 (8.889 %) French Language 3 4 (4.444 %) German Language 3 4 (4.444 %) Blackberry 4 3 (3.333 %) EPoS 5 1 (1.111 %) Italian Language	Operating Systems 1 59 (65.56 %) Windows 2 37 (41.11 %) Windows Server 2003 3 22 (24.44 %) Windows 2000 4 15 (16.67 %) Linux 5 14 (15.56 %) UNIX 6 11 (12.22 %) Windows XP 7 9 (10.00 %) Windows 2000 Server 8 6 (6.667 %) AIX 9 5 (5.556 %) HPUX 9 5 (5.556 %) Solaris 9 5 (5.556 %) Red Hat Linux 9 5 (5.556 %) SUSE 10 2 (2.222 %) Windows Vista 10 2 (2.222 %) NetWare 11 1 (1.111 %) Mac OS X 11 1 (1.111 %) VMS
Processes & Methodologies 1 4 (4.444 %) ITIL 2 3 (3.333 %) Project Management 3 2 (2.222 %) Project Planning 3 2 (2.222 %) Validation 3 2 (2.222 %) Business Intelligence 4 1 (1.111 %) Migration 4 1 (1.111 %) Document Management 4 1 (1.111 %) Direct Marketing 4 1 (1.111 %) Time Management 4 1 (1.111 %) SC Cleared 4 1 (1.111 %) Security Cleared 4 1 (1.111 %) Service Delivery 4 1 (1.111 %) CRM 4 1 (1.111 %) E-Commerce	Programming Languages 1 11 (12.22 %) SQL 2 4 (4.444 %) Java 3 3 (3.333 %) VB 4 2 (2.222 %) VBScript 5 1 (1.111 %) Perl 5 1 (1.111 %) PHP 5 1 (1.111 %) ABAP 5 1 (1.111 %) Python
Qualifications 1 25 (27.78 %) MCSE 1 25 (27.78 %) Microsoft Certification 2 13 (14.44 %) Cisco Certification 3 8 (8.889 %) CCNA 4 6 (6.667 %) MCSA 5 5 (5.556 %) CCNP 5 5 (5.556 %) Degree 6 4 (4.444 %) CCSA 7 3 (3.333 %) CCA 7 3 (3.333 %) Citrix Certification 8 2 (2.222 %) CISSP 8 2 (2.222 %) VMware Certified Professional (VCP) 9 1 (1.111 %) MCP 9 1 (1.111 %) CCSE 9 1 (1.111 %) CNE 9 1 (1.111 %) Novell Certification 9 1 (1.111 %) ITIL Certification 9 1 (1.111 %) CCEA 9 1 (1.111 %) CCIP	System Software 1 32 (35.56 %) Active Directory 2 11 (12.22 %) VMware Infrastructure 3 8 (8.889 %) Citrix Presentation Server 4 7 (7.778 %) VMware ESX 5 6 (6.667 %) MetaFrame 5 6 (6.667 %) Microsoft Virtual Server 6 3 (3.333 %) Backup Exec 6 3 (3.333 %) Xen 6 3 (3.333 %) Terminal Services 7 1 (1.111 %) NetBackup
Systems Management 1 3 (3.333 %) Systems Management Server (SMS) 2 2 (2.222 %) ARCserve 2 2 (2.222 %) EMC NetWorker 2 2 (2.222 %) Legato 3 1 (1.111 %) SCCM	Vendors 1 30 (33.33 %) Microsoft 2 25 (27.78 %) Citrix 3 24 (26.67 %) VMware 4 20 (22.22 %) Cisco 5 11 (12.22 %) Sun 6 10 (11.11 %) CheckPoint 7 8 (8.889 %) Altiris 8 7 (7.778 %) HP 9 6 (6.667 %) Compaq 9 6 (6.667 %) Dell 9 6 (6.667 %) IBM 9 6 (6.667 %) Avaya 9 6 (6.667 %) AppSense 10 5 (5.556 %) Red Hat 11 4 (4.444 %) NetApp 12 3 (3.333 %) Juniper 12 3 (3.333 %) EMC 12 3 (3.333 %) Blue Coat 12 3 (3.333 %) WatchGuard 13 2 (2.222 %) Symantec