The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 170 165 139
Rank change year-on-year
-5 -26
Permanent jobs requiring a 3rd Line Support 56 58 92
As % of all permanent IT jobs located in Berkshire 0.95% 1.03% 1.65%
As % of the Job Titles category 1.03% 1.11% 1.75%
Number of salaries quoted 26 20 88
Average salary £34,000 £40,000 £37,750
Average salary % change year-on-year
-15.00% +5.96%
90% offered a salary of more than £27,750 £33,800 £28,500
10% offered a salary of more than £40,000 £45,750 £50,000
UK excluding London average salary £33,500 £32,500 £35,000
% change year-on-year
+3.07% -7.14%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5420 5234 5249
As % of all permanent IT jobs located in Berkshire 91.85% 93.15% 94.03%
Number of salaries quoted 3729 4037 4379
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,000 £26,500 £26,000
10% offered a salary of more than £68,500 £62,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Berkshire

3rd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Berkshire region.

3rd Line Support Salary Trend in Berkshire

3rd Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Berkshire region over the 3 months to 23 September 2014.

3rd Line Support Salary Histogram in Berkshire

3rd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Berkshire region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell -13 20 £32,500 +1.56%
Reading -9 16 £35,000 -12.50% 3
Wokingham - 6 £30,000 -
Maidenhead -18 2 - -
Ascot - 2 £40,000 -
Slough - 1 £25,000 - 2
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 23 September 2014, IT jobs across the Berkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 106 (87.60%) Windows
2 85 (70.25%) Microsoft
3 76 (62.81%) Active Directory
4 67 (55.37%) Windows Server 2003
5 59 (48.76%) VMware
6 56 (46.28%) SQL
7 53 (43.80%) Security Cleared
8 51 (42.15%) DNS
9 50 (41.32%) Windows Server 2008
10 48 (39.67%) DV Cleared
11 47 (38.84%) SC Cleared
11 47 (38.84%) Citrix
12 40 (33.06%) DHCP
13 38 (31.40%) SharePoint
14 36 (29.75%) VMware Infrastructure
14 36 (29.75%) PowerShell
15 30 (24.79%) IIS
15 30 (24.79%) Microsoft Certification
15 30 (24.79%) Veritas
16 29 (23.97%) SAN
16 29 (23.97%) Windows Server 2012
17 27 (22.31%) MS Excel
17 27 (22.31%) NetBackup
17 27 (22.31%) Meridio
18 26 (21.49%) Incident Management
19 25 (20.66%) Firewall
19 25 (20.66%) MCSE
20 24 (19.83%) MS Exchange
20 24 (19.83%) EDRMS
20 24 (19.83%) Statistics

3rd Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 23 September 2014, IT jobs across the Berkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (31.40%) SharePoint
2 30 (24.79%) IIS
3 24 (19.83%) MS Exchange
3 24 (19.83%) SharePoint 2010
4 21 (17.36%) Apache
5 14 (11.57%) Exchange Server 2013
6 13 (10.74%) Exchange Server 2010
7 10 (8.26%) Exchange Server 2007
7 10 (8.26%) Lync
8 9 (7.44%) Documentum
9 7 (5.79%) Exchange Server 2003
10 6 (4.96%) Live Communications Server
11 3 (2.48%) SharePoint Server
12 2 (1.65%) WebSphere
12 2 (1.65%) IBM HTTP Server
13 1 (0.83%) Exchange Server 5.5
Applications
1 27 (22.31%) MS Excel
2 15 (12.40%) MS Office
Cloud Services
1 2 (1.65%) Cloud Computing
1 2 (1.65%) Google Apps
2 1 (0.83%) Office 365
Communications & Networking
1 51 (42.15%) DNS
2 40 (33.06%) DHCP
3 29 (23.97%) SAN
4 25 (20.66%) Firewall
5 12 (9.92%) VPN
6 10 (8.26%) TCP/IP
7 9 (7.44%) NAS
7 9 (7.44%) LAN
7 9 (7.44%) WAN
8 4 (3.31%) VoIP
9 3 (2.48%) NetScaler
10 2 (1.65%) ICMP
10 2 (1.65%) LDAP
10 2 (1.65%) DMZ
10 2 (1.65%) Cisco ASA
11 1 (0.83%) OSPF
11 1 (0.83%) BGP
11 1 (0.83%) Network Security
Database & Business Intelligence
1 24 (19.83%) EDRMS
2 21 (17.36%) SQL Server
3 19 (15.70%) IDOL
4 6 (4.96%) MS Access
5 3 (2.48%) SQL Server 2012
6 2 (1.65%) Oracle Database
6 2 (1.65%) Relational Database
6 2 (1.65%) RDBMS
Development Applications
1 5 (4.13%) MSI
2 2 (1.65%) Subversion
2 2 (1.65%) Oracle Forms
3 1 (0.83%) Team Foundation Server
General
1 17 (14.05%) Finance
2 16 (13.22%) Telecoms
3 15 (12.40%) Retail
4 4 (3.31%) Legal
Libraries, Frameworks & Software Standards
1 3 (2.48%) FIX Protocol
Miscellaneous
1 24 (19.83%) Statistics
2 9 (7.44%) Thin Client
2 9 (7.44%) Fat Client
3 8 (6.61%) Clustering
4 7 (5.79%) Analytical Skills
5 2 (1.65%) Computer Science
6 1 (0.83%) Wiki
6 1 (0.83%) Management Information System
6 1 (0.83%) User Experience
Operating Systems
1 106 (87.60%) Windows
2 67 (55.37%) Windows Server 2003
3 50 (41.32%) Windows Server 2008
4 29 (23.97%) Windows Server 2012
5 22 (18.18%) Windows XP
6 20 (16.53%) Windows 7
7 12 (9.92%) Linux
8 9 (7.44%) Red Hat Enterprise Linux
9 7 (5.79%) Windows 8
10 2 (1.65%) Windows 2000
10 2 (1.65%) UNIX
Processes & Methodologies
1 26 (21.49%) Incident Management
2 21 (17.36%) ITIL
3 18 (14.88%) Mentoring
3 18 (14.88%) Coaching
4 15 (12.40%) Time Management
5 10 (8.26%) Network Management
6 9 (7.44%) Configuration Management
7 8 (6.61%) Problem Management
8 6 (4.96%) Disaster Recovery
9 4 (3.31%) Change Management
10 3 (2.48%) Migration
10 3 (2.48%) Agile Software Development
11 2 (1.65%) Service Management
11 2 (1.65%) Security Management
11 2 (1.65%) Workflow
11 2 (1.65%) Root Cause Analysis
11 2 (1.65%) Kalman Filter
11 2 (1.65%) People Management
12 1 (0.83%) Change Control
12 1 (0.83%) Software Distribution
Programming Languages
1 56 (46.28%) SQL
2 36 (29.75%) PowerShell
3 7 (5.79%) VBScript
3 7 (5.79%) VB
4 2 (1.65%) Python
4 2 (1.65%) Google Apps Script
4 2 (1.65%) Java
4 2 (1.65%) PHP
4 2 (1.65%) PL/SQL
Qualifications
1 53 (43.80%) Security Cleared
2 48 (39.67%) DV Cleared
3 47 (38.84%) SC Cleared
4 30 (24.79%) Microsoft Certification
5 25 (20.66%) MCSE
6 14 (11.57%) MCITP
7 10 (8.26%) Cisco Certification
7 10 (8.26%) CCNP
8 9 (7.44%) CCNA
8 9 (7.44%) MCP
8 9 (7.44%) MCSA
9 4 (3.31%) Degree
10 3 (2.48%) MCTS
10 3 (2.48%) CCA
10 3 (2.48%) Citrix Certification
11 2 (1.65%) CCEA
11 2 (1.65%) ITIL Certification
12 1 (0.83%) CCSA
12 1 (0.83%) VMware Certified Professional (VCP)
12 1 (0.83%) MCDBA
Quality Assurance & Compliance
1 8 (6.61%) SLA
System Software
1 76 (62.81%) Active Directory
2 36 (29.75%) VMware Infrastructure
3 21 (17.36%) ISA Server
4 15 (12.40%) Hyper-V
5 12 (9.92%) XenApp
6 8 (6.61%) VMware ESXi
7 7 (5.79%) Microsoft App-V
8 5 (4.13%) VMware Server
8 5 (4.13%) XenServer
8 5 (4.13%) XenDesktop
9 4 (3.31%) VMware ESX
10 3 (2.48%) Terminal Server
11 2 (1.65%) NLBS
12 1 (0.83%) Microsoft Virtual Server
12 1 (0.83%) Citrix Presentation Server
12 1 (0.83%) Terminal Services
12 1 (0.83%) MetaFrame
12 1 (0.83%) vSphere
Systems Management
1 27 (22.31%) NetBackup
2 22 (18.18%) SCCM
3 14 (11.57%) Systems Management Server (SMS)
4 10 (8.26%) SCOM
5 7 (5.79%) EMC NetWorker
6 6 (4.96%) Veritas Storage Foundation
6 6 (4.96%) Netcool
6 6 (4.96%) OpenView Configuration Management
6 6 (4.96%) Unicenter
7 3 (2.48%) WSUS
8 1 (0.83%) Tivoli Storage Manager
8 1 (0.83%) Norton AntiVirus
8 1 (0.83%) XenMobile
Vendors
1 85 (70.25%) Microsoft
2 59 (48.76%) VMware
3 47 (38.84%) Citrix
4 30 (24.79%) Veritas
5 27 (22.31%) Meridio
6 22 (18.18%) EMC
6 22 (18.18%) HP
7 19 (15.70%) Cisco
8 15 (12.40%) Fujitsu
9 13 (10.74%) Oracle
10 9 (7.44%) Red Hat
11 6 (4.96%) Dell
12 5 (4.13%) Juniper
12 5 (4.13%) AppSense
13 3 (2.48%) Google
14 2 (1.65%) Lumension
14 2 (1.65%) McAfee
14 2 (1.65%) NetApp
15 1 (0.83%) IBM
15 1 (0.83%) Sophos
Reading
Computer Futures
Salary: £40000 - £50000 per annum + competitive
Posted: 4 hours ago
Slough
Streamline Connections
Salary: £30000 - £35000 per annum + Benefits
Posted: 13 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £40000 - £41000 per annum + £1,200 DV allowance
Posted: 5 days ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 5 days ago