The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Third Line Support
Rank 171 180 174
Rank change year-on-year
+9 -6
Permanent jobs requiring a 3rd Line Support 47 47 47
As % of all permanent IT jobs located in Berkshire 0.91% 0.79% 0.85%
As % of the Job Titles category 0.97% 0.85% 0.91%
Number of salaries quoted 31 27 19
Average salary £33,000 £38,000 £40,000
Average salary % change year-on-year
-13.15% -5.00%
90% offered a salary of more than £26,500 £28,200 £34,400
10% offered a salary of more than £40,000 £48,800 £45,000
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4849 5505 5162
As % of all permanent IT jobs located in Berkshire 93.83% 92.72% 93.03%
Number of salaries quoted 3818 3824 4035
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,000 £26,500 £26,000
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Berkshire

3rd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Berkshire region.

3rd Line Support Salary Trend in Berkshire

3rd Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Berkshire region over the 3 months to 2 September 2015.

3rd Line Support Salary Histogram in Berkshire

3rd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Berkshire region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +13 24 £32,500 -27.77% 4
Bracknell +16 8 £38,500 +1.31%
Newbury - 8 £31,500 -
Maidenhead +13 2 £37,000 -
Wokingham -9 1 - -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 2 September 2015, IT jobs across the Berkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 67 (74.44%) Windows
2 48 (53.33%) Microsoft
3 45 (50.00%) Active Directory
4 43 (47.78%) VMware
5 37 (41.11%) MS Exchange
6 33 (36.67%) SAN
7 32 (35.56%) Windows Server 2012
8 29 (32.22%) Exchange Server 2010
8 29 (32.22%) Windows Server 2008
9 26 (28.89%) Hyper-V
10 25 (27.78%) Security Cleared
10 25 (27.78%) Cisco
11 24 (26.67%) VMware Infrastructure
12 22 (24.44%) SQL
13 21 (23.33%) WAN
13 21 (23.33%) Citrix
13 21 (23.33%) SC Cleared
14 20 (22.22%) LAN
15 19 (21.11%) DNS
16 17 (18.89%) Firewall
17 16 (17.78%) MS Excel
18 15 (16.67%) DHCP
18 15 (16.67%) Exchange Server 2013
19 14 (15.56%) Data Centre
19 14 (15.56%) Fibre Channel
19 14 (15.56%) NAS
19 14 (15.56%) TCP/IP
19 14 (15.56%) SharePoint
20 13 (14.44%) ITIL
20 13 (14.44%) Terminal Services

3rd Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 2 September 2015, IT jobs across the Berkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (41.11%) MS Exchange
2 29 (32.22%) Exchange Server 2010
3 15 (16.67%) Exchange Server 2013
4 14 (15.56%) SharePoint
5 10 (11.11%) IIS
6 6 (6.67%) Exchange Server 2003
7 5 (5.56%) Exchange Server 2007
8 4 (4.44%) Apache
9 3 (3.33%) Lotus Domino
9 3 (3.33%) Blackberry Enterprise Server
10 2 (2.22%) SharePoint Server
10 2 (2.22%) Tomcat
10 2 (2.22%) SharePoint 2010
10 2 (2.22%) Lync
11 1 (1.11%) Jetty
Applications
1 16 (17.78%) MS Excel
2 4 (4.44%) MS Office
Cloud Services
1 5 (5.56%) Office 365
2 1 (1.11%) SaaS
Communications & Networking
1 33 (36.67%) SAN
2 21 (23.33%) WAN
3 20 (22.22%) LAN
4 19 (21.11%) DNS
5 17 (18.89%) Firewall
6 15 (16.67%) DHCP
7 14 (15.56%) TCP/IP
7 14 (15.56%) NAS
7 14 (15.56%) Fibre Channel
8 11 (12.22%) iSCSI
8 11 (12.22%) VLAN
9 7 (7.78%) VPN
10 5 (5.56%) VoIP
10 5 (5.56%) Wireshark
10 5 (5.56%) NetScaler
11 3 (3.33%) Cisco ASA
11 3 (3.33%) PBX
12 2 (2.22%) ATM
12 2 (2.22%) Frame Relay
12 2 (2.22%) Network Security
Database & Business Intelligence
1 12 (13.33%) SQL Server
2 2 (2.22%) EDRMS
3 1 (1.11%) SQL Server Reporting Services
3 1 (1.11%) SQL Server Integration Services
3 1 (1.11%) SQL Server 2008
3 1 (1.11%) DB2
3 1 (1.11%) Crystal Reports
3 1 (1.11%) MySQL
General
1 7 (7.78%) Telecoms
2 5 (5.56%) Retail
3 3 (3.33%) French Language
3 3 (3.33%) German Language
3 3 (3.33%) Spanish Language
4 2 (2.22%) Manufacturing
5 1 (1.11%) Finance
Libraries, Frameworks & Software Standards
1 4 (4.44%) XML
2 1 (1.11%) .NET
Miscellaneous
1 14 (15.56%) Data Centre
2 11 (12.22%) Analytical Skills
2 11 (12.22%) Replication
2 11 (12.22%) Enterprise Storage
3 8 (8.89%) Fat Client
3 8 (8.89%) Thin Client
4 4 (4.44%) FMCG
5 3 (3.33%) IVR
6 1 (1.11%) FlexPod
6 1 (1.11%) Management Information System
6 1 (1.11%) Clustering
Operating Systems
1 67 (74.44%) Windows
2 32 (35.56%) Windows Server 2012
3 29 (32.22%) Windows Server 2008
4 13 (14.44%) Windows Server 2003
5 10 (11.11%) Linux
6 9 (10.00%) Windows XP
7 8 (8.89%) Windows 7
8 4 (4.44%) UNIX
9 3 (3.33%) Windows 8
Processes & Methodologies
1 13 (14.44%) ITIL
1 13 (14.44%) Root Cause Analysis
2 11 (12.22%) Capacity Management
2 11 (12.22%) Performance Monitoring
2 11 (12.22%) Configuration Management
2 11 (12.22%) Disaster Recovery
3 9 (10.00%) Incident Management
4 5 (5.56%) Fault Management
4 5 (5.56%) Mentoring
5 4 (4.44%) Migration
6 3 (3.33%) Project Management
6 3 (3.33%) Time Management
7 2 (2.22%) Network Management
7 2 (2.22%) User Acceptance Testing
7 2 (2.22%) Network Monitoring
7 2 (2.22%) Service Management
7 2 (2.22%) Workflow
7 2 (2.22%) Validation
8 1 (1.11%) Network Design
8 1 (1.11%) Resource Management
Programming Languages
1 22 (24.44%) SQL
2 7 (7.78%) PowerShell
3 5 (5.56%) VB
4 2 (2.22%) C
5 1 (1.11%) C#
5 1 (1.11%) JavaScript
5 1 (1.11%) PHP
5 1 (1.11%) VBScript
Qualifications
1 25 (27.78%) Security Cleared
2 21 (23.33%) SC Cleared
3 13 (14.44%) DV Cleared
4 12 (13.33%) Cisco Certification
5 9 (10.00%) CCNA
6 8 (8.89%) MCP
6 8 (8.89%) Microsoft Certification
7 6 (6.67%) MCSE
7 6 (6.67%) Degree
8 5 (5.56%) MCITP
8 5 (5.56%) CCA
8 5 (5.56%) Citrix Certification
9 3 (3.33%) CCNP
10 2 (2.22%) MCTS
10 2 (2.22%) ITIL Certification
11 1 (1.11%) VMware Certified Professional (VCP)
11 1 (1.11%) JNCIA
11 1 (1.11%) MCSA
Quality Assurance & Compliance
1 3 (3.33%) SLA
2 1 (1.11%) QA
System Software
1 45 (50.00%) Active Directory
2 26 (28.89%) Hyper-V
3 24 (26.67%) VMware Infrastructure
4 13 (14.44%) Terminal Services
5 10 (11.11%) VMware ESX
6 8 (8.89%) XenApp
6 8 (8.89%) VMware ESXi
7 7 (7.78%) vSphere
8 5 (5.56%) XenDesktop
8 5 (5.56%) Microsoft App-V
9 4 (4.44%) XenServer
10 3 (3.33%) VMware Workstation
11 2 (2.22%) ISA Server
Systems Management
1 11 (12.22%) EMC NetWorker
2 7 (7.78%) SCOM
3 6 (6.67%) SCCM
4 5 (5.56%) EdgeSight
5 3 (3.33%) Backup Exec
6 2 (2.22%) NetBackup
7 1 (1.11%) Systems Management Server (SMS)
7 1 (1.11%) Veritas Storage Foundation
7 1 (1.11%) SCDPM
7 1 (1.11%) AirWatch
Vendors
1 48 (53.33%) Microsoft
2 43 (47.78%) VMware
3 25 (27.78%) Cisco
4 21 (23.33%) Citrix
5 12 (13.33%) HP
6 11 (12.22%) EMC
6 11 (12.22%) StorageTek
6 11 (12.22%) Sun
6 11 (12.22%) Brocade
7 6 (6.67%) Juniper
8 5 (5.56%) AppSense
9 4 (4.44%) Oracle
10 3 (3.33%) Genesys
10 3 (3.33%) Veritas
10 3 (3.33%) Apple
10 3 (3.33%) Verint
11 2 (2.22%) Meridio
11 2 (2.22%) Nortel
11 2 (2.22%) NetApp
12 1 (1.11%) Remedy
Reading, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £35000 per annum
Posted: Yesterday
Reading, Berkshire
TEKsystems
Salary: £190 - £250 per annum
Posted: 5 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 - £47000.00 per annum + Benefits are superb
Posted: 5 days ago