The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 175 163 176
Rank change year-on-year
-12 +13
Permanent jobs requiring a 3rd Line Support 35 55 46
As % of all permanent IT jobs located in Berkshire 0.70% 0.99% 0.83%
As % of the Job Titles category 0.75% 1.06% 0.89%
Number of salaries quoted 24 28 29
Average salary £36,000 £36,500 £38,500
Average salary % change year-on-year
-1.36% -5.19%
90% offered a salary of more than £25,450 £30,000 £32,400
10% offered a salary of more than £38,500 £48,600 £45,500
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4689 5180 5146
As % of all permanent IT jobs located in Berkshire 93.95% 93.25% 93.38%
Number of salaries quoted 3585 3695 4098
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,000 £25,500 £25,000
10% offered a salary of more than £67,500 £65,000 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Berkshire

3rd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Berkshire region.

3rd Line Support Salary Trend in Berkshire

3rd Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Berkshire region over the 3 months to 29 July 2015.

3rd Line Support Salary Histogram in Berkshire

3rd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Berkshire region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +14 25 £34,500 -18.82%
Bracknell +8 4 £38,500 +1.31%
Maidenhead +8 2 - -
Newbury +2 1 £37,500 -
Wokingham -13 1 - -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 29 July 2015, IT jobs across the Berkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 66 (64.08%) Windows
2 51 (49.51%) Microsoft
3 49 (47.57%) Active Directory
4 46 (44.66%) VMware
5 38 (36.89%) SAN
6 35 (33.98%) MS Exchange
7 34 (33.01%) Windows Server 2008
8 32 (31.07%) Security Cleared
9 29 (28.16%) Hyper-V
10 28 (27.18%) Windows Server 2012
11 26 (25.24%) SQL
12 25 (24.27%) Exchange Server 2010
13 23 (22.33%) SC Cleared
13 23 (22.33%) Data Centre
13 23 (22.33%) HP
13 23 (22.33%) Citrix
14 22 (21.36%) VMware Infrastructure
15 21 (20.39%) DNS
16 20 (19.42%) Cisco
17 19 (18.45%) Windows Server 2003
17 19 (18.45%) DV Cleared
18 18 (17.48%) WAN
19 17 (16.50%) DHCP
19 17 (16.50%) LAN
19 17 (16.50%) Firewall
19 17 (16.50%) Exchange Server 2013
20 16 (15.53%) Root Cause Analysis
20 16 (15.53%) Disaster Recovery
20 16 (15.53%) MS Excel
20 16 (15.53%) EMC

3rd Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 29 July 2015, IT jobs across the Berkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (33.98%) MS Exchange
2 25 (24.27%) Exchange Server 2010
3 17 (16.50%) Exchange Server 2013
4 10 (9.71%) SharePoint
4 10 (9.71%) Lotus Domino
5 6 (5.83%) IBM Notes
6 5 (4.85%) IIS
7 4 (3.88%) Lync
7 4 (3.88%) Exchange Server 2003
8 3 (2.91%) Exchange Server 2007
8 3 (2.91%) SharePoint 2010
8 3 (2.91%) Quickr
8 3 (2.91%) Apache
9 1 (0.97%) Tomcat
9 1 (0.97%) JBoss
9 1 (0.97%) Live Communications Server
9 1 (0.97%) Jetty
9 1 (0.97%) SharePoint 2013
Applications
1 16 (15.53%) MS Excel
2 4 (3.88%) MS Office
Cloud Services
1 4 (3.88%) Office 365
2 1 (0.97%) SaaS
Communications & Networking
1 38 (36.89%) SAN
2 21 (20.39%) DNS
3 18 (17.48%) WAN
4 17 (16.50%) LAN
4 17 (16.50%) DHCP
4 17 (16.50%) Firewall
5 15 (14.56%) NAS
6 14 (13.59%) Fibre Channel
7 9 (8.74%) iSCSI
7 9 (8.74%) TCP/IP
8 8 (7.77%) VLAN
9 6 (5.83%) Wireshark
9 6 (5.83%) NetScaler
10 3 (2.91%) Cisco ASA
10 3 (2.91%) VPN
11 2 (1.94%) VoIP
11 2 (1.94%) WLAN
12 1 (0.97%) POP3
12 1 (0.97%) SMTP
12 1 (0.97%) HTTP
Database & Business Intelligence
1 12 (11.65%) SQL Server
2 2 (1.94%) EDRMS
3 1 (0.97%) SQL Server Reporting Services
3 1 (0.97%) SQL Server Integration Services
3 1 (0.97%) SQL Server 2008
3 1 (0.97%) MS Access
3 1 (0.97%) MySQL
General
1 11 (10.68%) Telecoms
2 4 (3.88%) Retail
3 3 (2.91%) French Language
3 3 (2.91%) German Language
3 3 (2.91%) Spanish Language
4 1 (0.97%) Finance
4 1 (0.97%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.97%) .NET
1 1 (0.97%) Middleware
Miscellaneous
1 23 (22.33%) Data Centre
2 15 (14.56%) Analytical Skills
3 14 (13.59%) Enterprise Storage
3 14 (13.59%) Replication
4 9 (8.74%) Thin Client
4 9 (8.74%) Fat Client
5 8 (7.77%) IVR
6 4 (3.88%) FMCG
7 3 (2.91%) Statistics
8 1 (0.97%) HP Storage
8 1 (0.97%) PKI
8 1 (0.97%) Clustering
Operating Systems
1 66 (64.08%) Windows
2 34 (33.01%) Windows Server 2008
3 28 (27.18%) Windows Server 2012
4 19 (18.45%) Windows Server 2003
5 10 (9.71%) Windows XP
5 10 (9.71%) Windows 7
6 8 (7.77%) Linux
7 3 (2.91%) UNIX
8 2 (1.94%) Red Hat Enterprise Linux
8 2 (1.94%) Windows 8
9 1 (0.97%) Windows Vista
Processes & Methodologies
1 16 (15.53%) Disaster Recovery
1 16 (15.53%) Root Cause Analysis
2 14 (13.59%) Capacity Management
2 14 (13.59%) Performance Monitoring
2 14 (13.59%) Configuration Management
3 11 (10.68%) ITIL
4 10 (9.71%) Incident Management
5 8 (7.77%) Fault Management
6 4 (3.88%) Problem Management
6 4 (3.88%) Change Management
6 4 (3.88%) Time Management
6 4 (3.88%) Mentoring
7 3 (2.91%) Migration
8 2 (1.94%) User Acceptance Testing
8 2 (1.94%) Validation
8 2 (1.94%) Project Management
9 1 (0.97%) Business Intelligence
9 1 (0.97%) Workflow
9 1 (0.97%) Performance Testing
9 1 (0.97%) Manual Testing
Programming Languages
1 26 (25.24%) SQL
2 12 (11.65%) PowerShell
3 4 (3.88%) VBScript
3 4 (3.88%) VB
4 1 (0.97%) C#
4 1 (0.97%) JavaScript
4 1 (0.97%) PHP
Qualifications
1 32 (31.07%) Security Cleared
2 23 (22.33%) SC Cleared
3 19 (18.45%) DV Cleared
4 13 (12.62%) Cisco Certification
5 12 (11.65%) CCNA
6 11 (10.68%) MCP
7 10 (9.71%) Microsoft Certification
8 8 (7.77%) MCSE
9 6 (5.83%) CCA
9 6 (5.83%) Citrix Certification
10 5 (4.85%) MCSA
10 5 (4.85%) MCITP
10 5 (4.85%) Degree
11 3 (2.91%) VMware Certified Professional (VCP)
12 2 (1.94%) VCP5
12 2 (1.94%) ITIL Certification
12 2 (1.94%) MCTS
13 1 (0.97%) CCNP
13 1 (0.97%) JNCIA
Quality Assurance & Compliance
1 2 (1.94%) SLA
2 1 (0.97%) QA
System Software
1 49 (47.57%) Active Directory
2 29 (28.16%) Hyper-V
3 22 (21.36%) VMware Infrastructure
4 14 (13.59%) Terminal Services
5 9 (8.74%) XenApp
5 9 (8.74%) VMware ESX
6 8 (7.77%) VMware ESXi
7 6 (5.83%) XenDesktop
7 6 (5.83%) vSphere
7 6 (5.83%) Microsoft App-V
8 5 (4.85%) XenServer
9 2 (1.94%) ISA Server
10 1 (0.97%) Firmware
Systems Management
1 14 (13.59%) EMC NetWorker
2 13 (12.62%) SCCM
3 8 (7.77%) SCOM
4 6 (5.83%) EdgeSight
5 4 (3.88%) NetBackup
5 4 (3.88%) Veritas Storage Foundation
5 4 (3.88%) Systems Management Server (SMS)
6 3 (2.91%) OpenView Configuration Management
7 1 (0.97%) Unicenter
7 1 (0.97%) Netcool
7 1 (0.97%) Red Hat Satellite
7 1 (0.97%) SCDPM
Vendors
1 51 (49.51%) Microsoft
2 46 (44.66%) VMware
3 23 (22.33%) HP
3 23 (22.33%) Citrix
4 20 (19.42%) Cisco
5 16 (15.53%) EMC
6 14 (13.59%) Sun
6 14 (13.59%) StorageTek
6 14 (13.59%) Brocade
7 9 (8.74%) Oracle
8 8 (7.77%) Veritas
8 8 (7.77%) Genesys
8 8 (7.77%) Verint
9 7 (6.80%) i2
9 7 (6.80%) IBM
10 6 (5.83%) Lotus
10 6 (5.83%) AppSense
11 4 (3.88%) Juniper
12 3 (2.91%) Meridio
13 2 (1.94%) Red Hat