The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 163 153 162
Rank change year-on-year
-10 +9
Permanent jobs requiring a 3rd Line Support 67 72 59
As % of all permanent IT jobs located in Berkshire 1.12% 1.21% 1.10%
As % of the Job Titles category 1.21% 1.30% 1.17%
Number of salaries quoted 38 31 55
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £30,000 £34,000 £30,000
10% offered a salary of more than £47,500 £52,500 £50,000
UK excluding London average salary £34,000 £34,500 £34,500
% change year-on-year
-1.44% -
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5522 5536 5064
As % of all permanent IT jobs located in Berkshire 92.54% 93.23% 94.53%
Number of salaries quoted 3798 4229 4149
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,000 £26,500 £27,500
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Berkshire

3rd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Berkshire region.

3rd Line Support Salary Trend in Berkshire

3rd Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Berkshire region over the 3 months to 24 October 2014.

3rd Line Support Salary Histogram in Berkshire

3rd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Berkshire region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell -18 22 £32,500 +1.56% 1
Reading -5 18 £35,000 - 4
Slough -5 5 £47,500 +5.55%
Maidenhead -13 3 £45,000 +12.50% 1
Wokingham - 2 £30,000 - 1
Ascot - 2 £40,000 -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 24 October 2014, IT jobs across the Berkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 107 (86.29%) Windows
2 80 (64.52%) Microsoft
3 77 (62.10%) Active Directory
4 62 (50.00%) Windows Server 2003
5 60 (48.39%) VMware
6 56 (45.16%) SQL
7 53 (42.74%) DNS
7 53 (42.74%) Security Cleared
8 50 (40.32%) Windows Server 2008
9 47 (37.90%) SC Cleared
9 47 (37.90%) DV Cleared
10 45 (36.29%) Citrix
11 41 (33.06%) DHCP
12 37 (29.84%) SharePoint
13 34 (27.42%) SAN
13 34 (27.42%) VMware Infrastructure
13 34 (27.42%) PowerShell
14 33 (26.61%) MS Exchange
15 31 (25.00%) IIS
16 30 (24.19%) Firewall
17 29 (23.39%) Veritas
18 26 (20.97%) Microsoft Certification
18 26 (20.97%) NetBackup
18 26 (20.97%) Meridio
18 26 (20.97%) SCCM
19 25 (20.16%) Windows Server 2012
20 24 (19.35%) Incident Management
20 24 (19.35%) EMC
20 24 (19.35%) Windows XP
20 24 (19.35%) MS Excel

3rd Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 24 October 2014, IT jobs across the Berkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (29.84%) SharePoint
2 33 (26.61%) MS Exchange
3 31 (25.00%) IIS
4 23 (18.55%) SharePoint 2010
5 20 (16.13%) Apache
6 18 (14.52%) Exchange Server 2013
7 17 (13.71%) Exchange Server 2010
8 12 (9.68%) Exchange Server 2007
9 11 (8.87%) Exchange Server 2003
10 10 (8.06%) Lync
11 9 (7.26%) Documentum
12 6 (4.84%) Live Communications Server
13 3 (2.42%) SharePoint Server
14 2 (1.61%) WebSphere
14 2 (1.61%) Exchange Server 5.5
14 2 (1.61%) IBM HTTP Server
Applications
1 24 (19.35%) MS Excel
2 17 (13.71%) MS Office
3 3 (2.42%) MS Visio
Cloud Services
1 2 (1.61%) Cloud Computing
1 2 (1.61%) Google Apps
2 1 (0.81%) Office 365
Communications & Networking
1 53 (42.74%) DNS
2 41 (33.06%) DHCP
3 34 (27.42%) SAN
4 30 (24.19%) Firewall
5 16 (12.90%) WAN
5 16 (12.90%) LAN
6 14 (11.29%) VPN
7 9 (7.26%) TCP/IP
8 6 (4.84%) Cisco ASA
8 6 (4.84%) NAS
9 4 (3.23%) Network Security
10 3 (2.42%) VoIP
10 3 (2.42%) NetScaler
11 2 (1.61%) DMZ
11 2 (1.61%) ICMP
12 1 (0.81%) iSCSI
12 1 (0.81%) Fibre Channel
12 1 (0.81%) Frame Relay
12 1 (0.81%) Wireshark
Database & Business Intelligence
1 23 (18.55%) SQL Server
1 23 (18.55%) EDRMS
2 18 (14.52%) IDOL
3 6 (4.84%) MS Access
4 3 (2.42%) SQL Server 2012
5 1 (0.81%) SQL Server 2008
Development Applications
1 5 (4.03%) MSI
2 3 (2.42%) Subversion
3 1 (0.81%) Team Foundation Server
General
1 21 (16.94%) Finance
2 17 (13.71%) Telecoms
3 15 (12.10%) Retail
4 4 (3.23%) Legal
Libraries, Frameworks & Software Standards
1 3 (2.42%) FIX Protocol
Miscellaneous
1 23 (18.55%) Statistics
2 9 (7.26%) Fat Client
2 9 (7.26%) Thin Client
3 6 (4.84%) Clustering
3 6 (4.84%) Analytical Skills
4 3 (2.42%) CLARiiON
5 2 (1.61%) Computer Science
5 2 (1.61%) Wiki
6 1 (0.81%) Enterprise Storage
6 1 (0.81%) User Experience
6 1 (0.81%) Management Information System
6 1 (0.81%) Replication
6 1 (0.81%) Algorithms
Operating Systems
1 107 (86.29%) Windows
2 62 (50.00%) Windows Server 2003
3 50 (40.32%) Windows Server 2008
4 25 (20.16%) Windows Server 2012
5 24 (19.35%) Windows XP
6 18 (14.52%) Windows 7
7 8 (6.45%) Linux
8 7 (5.65%) Red Hat Enterprise Linux
9 6 (4.84%) Windows 8
10 3 (2.42%) Windows 2000
11 2 (1.61%) UNIX
Processes & Methodologies
1 24 (19.35%) Incident Management
2 18 (14.52%) ITIL
3 17 (13.71%) Mentoring
3 17 (13.71%) Coaching
4 14 (11.29%) Time Management
5 10 (8.06%) Configuration Management
5 10 (8.06%) Network Management
6 7 (5.65%) Disaster Recovery
7 6 (4.84%) Problem Management
8 5 (4.03%) Change Management
8 5 (4.03%) Kalman Filter
9 3 (2.42%) Root Cause Analysis
9 3 (2.42%) Agile Software Development
9 3 (2.42%) Data Security
9 3 (2.42%) Workflow
10 2 (1.61%) Software Distribution
10 2 (1.61%) Performance Monitoring
10 2 (1.61%) People Management
11 1 (0.81%) Server Monitoring
11 1 (0.81%) Capacity Management
Programming Languages
1 56 (45.16%) SQL
2 34 (27.42%) PowerShell
3 8 (6.45%) VBScript
4 7 (5.65%) VB
5 2 (1.61%) Python
5 2 (1.61%) Google Apps Script
5 2 (1.61%) Java
5 2 (1.61%) PHP
Qualifications
1 53 (42.74%) Security Cleared
2 47 (37.90%) SC Cleared
2 47 (37.90%) DV Cleared
3 26 (20.97%) Microsoft Certification
4 22 (17.74%) MCSE
5 11 (8.87%) MCITP
6 9 (7.26%) MCP
7 6 (4.84%) Cisco Certification
7 6 (4.84%) MCSA
7 6 (4.84%) CCNP
7 6 (4.84%) CCNA
8 3 (2.42%) CCA
8 3 (2.42%) Citrix Certification
8 3 (2.42%) MCTS
9 2 (1.61%) Degree
9 2 (1.61%) ITIL Certification
10 1 (0.81%) CCEA
Quality Assurance & Compliance
1 5 (4.03%) SLA
2 3 (2.42%) Sarbanes-Oxley
2 3 (2.42%) PCI DSS
System Software
1 77 (62.10%) Active Directory
2 34 (27.42%) VMware Infrastructure
3 23 (18.55%) ISA Server
4 15 (12.10%) Hyper-V
5 11 (8.87%) XenApp
6 9 (7.26%) VMware ESXi
7 8 (6.45%) VMware Server
8 6 (4.84%) Microsoft App-V
9 5 (4.03%) XenServer
10 4 (3.23%) XenDesktop
10 4 (3.23%) VMware ESX
11 3 (2.42%) Terminal Server
11 3 (2.42%) Terminal Services
12 2 (1.61%) vSphere
12 2 (1.61%) Forefront TMG
13 1 (0.81%) MetaFrame
13 1 (0.81%) Citrix Presentation Server
Systems Management
1 26 (20.97%) NetBackup
1 26 (20.97%) SCCM
2 14 (11.29%) Systems Management Server (SMS)
3 12 (9.68%) SCOM
4 6 (4.84%) Veritas Storage Foundation
4 6 (4.84%) EMC NetWorker
4 6 (4.84%) Netcool
4 6 (4.84%) OpenView Configuration Management
4 6 (4.84%) Unicenter
5 3 (2.42%) ARCserve
6 2 (1.61%) WSUS
7 1 (0.81%) Tivoli Storage Manager
7 1 (0.81%) XenMobile
Vendors
1 80 (64.52%) Microsoft
2 60 (48.39%) VMware
3 45 (36.29%) Citrix
4 29 (23.39%) Veritas
5 26 (20.97%) Meridio
6 24 (19.35%) EMC
7 21 (16.94%) Cisco
8 19 (15.32%) HP
9 15 (12.10%) Fujitsu
10 11 (8.87%) Oracle
11 9 (7.26%) Juniper
12 7 (5.65%) Red Hat
13 5 (4.03%) Dell
13 5 (4.03%) F5
13 5 (4.03%) AppSense
13 5 (4.03%) McAfee
14 4 (3.23%) Websense
15 3 (2.42%) Google
15 3 (2.42%) ServiceNow
16 2 (1.61%) Lumension
Maidenhead, Berkshire
Austin Fraser
Salary: £40000 - £50000 per annum
Posted: 16 hours ago
Reading, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 18 hours ago
Reading, Berkshire
83Zero
Salary: From £40,000 to £50,000 per annum
Posted: 19 hours ago
Wokingham, Berkshire
TEKsystems
Salary: £39000 - £43000 per annum + on-call
Posted: 2 days ago
Reading
First Recruitment Group
Salary: £0 - £35,000 per year
Posted: 3 days ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 3 days ago
Reading
Hudson - London
Salary: £32000 - £35000 per annum + package
Posted: 4 days ago
Berkshire
Jonothan Bosworth
Salary: From £45,000 to £55,000 per annum
Posted: 5 days ago