The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 160 161 161
Rank change year-on-year
+1 0
Permanent jobs requiring a 3rd Line Support 64 71 63
As % of all permanent IT jobs located in Berkshire 1.07% 1.21% 1.16%
As % of the Job Titles category 1.15% 1.30% 1.23%
Number of salaries quoted 35 30 59
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £30,000 £34,000 £30,000
10% offered a salary of more than £45,000 £52,500 £50,000
UK excluding London average salary £33,500 £34,000 £35,000
% change year-on-year
-1.47% -2.85%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5543 5447 5133
As % of all permanent IT jobs located in Berkshire 92.58% 93.10% 94.43%
Number of salaries quoted 3814 4129 4221
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,225 £26,500 £27,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Berkshire

3rd Line Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Berkshire region.

3rd Line Support Salary Trend in Berkshire

3rd Line Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Berkshire region over the 3 months to 20 October 2014.

3rd Line Support Salary Histogram in Berkshire

3rd Line Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Berkshire region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell -22 22 £32,500 +1.56%
Reading -13 16 £36,250 +3.57% 3
Slough -4 4 £40,000 -11.11% 1
Maidenhead -16 4 £45,000 +12.50% 1
Wokingham - 3 £30,000 -
Ascot - 2 £40,000 -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 20 October 2014, IT jobs across the Berkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 106 (87.60%) Windows
2 81 (66.94%) Microsoft
3 76 (62.81%) Active Directory
4 61 (50.41%) Windows Server 2003
5 57 (47.11%) VMware
6 53 (43.80%) SQL
7 52 (42.98%) Windows Server 2008
8 50 (41.32%) Security Cleared
8 50 (41.32%) DNS
9 45 (37.19%) DV Cleared
10 44 (36.36%) SC Cleared
10 44 (36.36%) Citrix
11 38 (31.40%) DHCP
12 35 (28.93%) SharePoint
13 33 (27.27%) PowerShell
14 32 (26.45%) VMware Infrastructure
14 32 (26.45%) MS Exchange
15 31 (25.62%) SAN
16 29 (23.97%) IIS
16 29 (23.97%) Firewall
17 28 (23.14%) Veritas
18 26 (21.49%) Microsoft Certification
18 26 (21.49%) Windows Server 2012
19 25 (20.66%) MS Excel
19 25 (20.66%) NetBackup
19 25 (20.66%) Meridio
20 24 (19.83%) SCCM
21 23 (19.01%) Incident Management
21 23 (19.01%) Windows XP
21 23 (19.01%) SQL Server

3rd Line Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 20 October 2014, IT jobs across the Berkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (28.93%) SharePoint
2 32 (26.45%) MS Exchange
3 29 (23.97%) IIS
4 22 (18.18%) SharePoint 2010
5 19 (15.70%) Exchange Server 2013
5 19 (15.70%) Apache
6 18 (14.88%) Exchange Server 2010
7 13 (10.74%) Exchange Server 2007
8 12 (9.92%) Lync
9 10 (8.26%) Exchange Server 2003
10 9 (7.44%) Documentum
11 6 (4.96%) Live Communications Server
12 3 (2.48%) SharePoint Server
13 2 (1.65%) WebSphere
13 2 (1.65%) Exchange Server 5.5
13 2 (1.65%) IBM HTTP Server
Applications
1 25 (20.66%) MS Excel
2 16 (13.22%) MS Office
3 2 (1.65%) MS Visio
Cloud Services
1 2 (1.65%) Cloud Computing
1 2 (1.65%) Google Apps
2 1 (0.83%) Office 365
Communications & Networking
1 50 (41.32%) DNS
2 38 (31.40%) DHCP
3 31 (25.62%) SAN
4 29 (23.97%) Firewall
5 15 (12.40%) WAN
5 15 (12.40%) LAN
6 13 (10.74%) VPN
7 9 (7.44%) TCP/IP
8 6 (4.96%) Cisco ASA
9 5 (4.13%) NAS
10 3 (2.48%) NetScaler
10 3 (2.48%) Network Security
10 3 (2.48%) VoIP
11 2 (1.65%) DMZ
11 2 (1.65%) ICMP
12 1 (0.83%) Frame Relay
Database & Business Intelligence
1 23 (19.01%) SQL Server
2 22 (18.18%) EDRMS
3 17 (14.05%) IDOL
4 6 (4.96%) MS Access
5 3 (2.48%) SQL Server 2012
6 1 (0.83%) SQL Server 2008
Development Applications
1 5 (4.13%) MSI
2 3 (2.48%) Subversion
3 1 (0.83%) Team Foundation Server
General
1 18 (14.88%) Finance
2 16 (13.22%) Telecoms
3 14 (11.57%) Retail
4 4 (3.31%) Legal
Libraries, Frameworks & Software Standards
1 3 (2.48%) FIX Protocol
Miscellaneous
1 22 (18.18%) Statistics
2 9 (7.44%) Fat Client
2 9 (7.44%) Thin Client
3 6 (4.96%) Clustering
4 5 (4.13%) Analytical Skills
5 2 (1.65%) CLARiiON
5 2 (1.65%) Computer Science
6 1 (0.83%) Wiki
6 1 (0.83%) User Experience
6 1 (0.83%) Management Information System
6 1 (0.83%) Algorithms
Operating Systems
1 106 (87.60%) Windows
2 61 (50.41%) Windows Server 2003
3 52 (42.98%) Windows Server 2008
4 26 (21.49%) Windows Server 2012
5 23 (19.01%) Windows XP
6 18 (14.88%) Windows 7
7 8 (6.61%) Linux
8 7 (5.79%) Red Hat Enterprise Linux
9 6 (4.96%) Windows 8
10 3 (2.48%) Windows 2000
11 2 (1.65%) UNIX
Processes & Methodologies
1 23 (19.01%) Incident Management
2 17 (14.05%) ITIL
3 16 (13.22%) Mentoring
3 16 (13.22%) Coaching
4 13 (10.74%) Time Management
5 10 (8.26%) Network Management
6 9 (7.44%) Configuration Management
7 6 (4.96%) Disaster Recovery
7 6 (4.96%) Problem Management
8 4 (3.31%) Change Management
8 4 (3.31%) Kalman Filter
9 3 (2.48%) Migration
9 3 (2.48%) Agile Software Development
9 3 (2.48%) Workflow
10 2 (1.65%) Data Security
10 2 (1.65%) People Management
10 2 (1.65%) Root Cause Analysis
10 2 (1.65%) Software Distribution
11 1 (0.83%) Performance Monitoring
11 1 (0.83%) Server Monitoring
Programming Languages
1 53 (43.80%) SQL
2 33 (27.27%) PowerShell
3 8 (6.61%) VBScript
4 7 (5.79%) VB
5 2 (1.65%) Python
5 2 (1.65%) Google Apps Script
5 2 (1.65%) Java
5 2 (1.65%) PHP
Qualifications
1 50 (41.32%) Security Cleared
2 45 (37.19%) DV Cleared
3 44 (36.36%) SC Cleared
4 26 (21.49%) Microsoft Certification
5 22 (18.18%) MCSE
6 11 (9.09%) MCITP
7 9 (7.44%) MCP
8 6 (4.96%) Cisco Certification
8 6 (4.96%) MCSA
8 6 (4.96%) CCNP
8 6 (4.96%) CCNA
9 3 (2.48%) CCA
9 3 (2.48%) Citrix Certification
9 3 (2.48%) MCTS
10 2 (1.65%) Degree
10 2 (1.65%) CCEA
10 2 (1.65%) ITIL Certification
Quality Assurance & Compliance
1 5 (4.13%) SLA
2 2 (1.65%) Sarbanes-Oxley
2 2 (1.65%) PCI DSS
System Software
1 76 (62.81%) Active Directory
2 32 (26.45%) VMware Infrastructure
3 21 (17.36%) ISA Server
4 14 (11.57%) Hyper-V
5 11 (9.09%) XenApp
6 8 (6.61%) VMware Server
6 8 (6.61%) VMware ESXi
7 6 (4.96%) Microsoft App-V
8 5 (4.13%) XenServer
9 4 (3.31%) XenDesktop
10 3 (2.48%) VMware ESX
10 3 (2.48%) Terminal Server
11 2 (1.65%) Terminal Services
11 2 (1.65%) Forefront TMG
12 1 (0.83%) vSphere
12 1 (0.83%) MetaFrame
12 1 (0.83%) Citrix Presentation Server
Systems Management
1 25 (20.66%) NetBackup
2 24 (19.83%) SCCM
3 14 (11.57%) Systems Management Server (SMS)
4 11 (9.09%) SCOM
5 6 (4.96%) Veritas Storage Foundation
5 6 (4.96%) Netcool
5 6 (4.96%) OpenView Configuration Management
5 6 (4.96%) Unicenter
6 5 (4.13%) EMC NetWorker
7 2 (1.65%) WSUS
7 2 (1.65%) ARCserve
8 1 (0.83%) Tivoli Storage Manager
8 1 (0.83%) XenMobile
Vendors
1 81 (66.94%) Microsoft
2 57 (47.11%) VMware
3 44 (36.36%) Citrix
4 28 (23.14%) Veritas
5 25 (20.66%) Meridio
6 22 (18.18%) EMC
7 20 (16.53%) Cisco
8 18 (14.88%) HP
9 14 (11.57%) Fujitsu
10 11 (9.09%) Oracle
11 9 (7.44%) Juniper
12 7 (5.79%) Red Hat
13 5 (4.13%) AppSense
13 5 (4.13%) Dell
14 4 (3.31%) McAfee
14 4 (3.31%) F5
15 3 (2.48%) Google
15 3 (2.48%) Websense
16 2 (1.65%) Lumension
16 2 (1.65%) ServiceNow
Berkshire
Jonothan Bosworth
Salary: From £45,000 to £55,000 per annum
Posted: 16 hours ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £41000 - £42000 per annum + £1,200 DV Clearance allowance
Posted: 2 days ago
Slough, Berkshire
Streamline Connections
Salary: £30000 - £35000 per annum + Benefits
Posted: 6 days ago
Maidenhead
Austin Fraser Limited
Salary: £40000 - £50000 per annum
Posted: 17 days ago
Reading
Computer Futures
Salary: £40000 - £50000 per annum + competitive
Posted: 26 days ago