The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 118 124 120
Rank change year-on-year
+6 -4
Permanent jobs requiring a Service Analyst 22 11 8
As % of all permanent IT jobs located in Reading 0.87% 0.49% 0.39%
As % of the Job Titles category 0.95% 0.52% 0.42%
Number of salaries quoted 12 11 8
Average salary £22,000 £21,000 £34,000
Average salary % change year-on-year
+4.76% -38.23%
UK excluding London average salary £22,500 £21,000 £22,500
% change year-on-year
+7.14% -6.66%
Service Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2306 2113 1899
As % of all permanent IT jobs located in Reading 91.65% 93.87% 93.23%
Number of salaries quoted 1635 1678 1601
Average salary £47,500 £42,500 £42,500
Average salary % change year-on-year
+11.76% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £62,500 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Reading

Service Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Reading region.

Service Analyst Salary Trend in Reading

Service Analyst
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Analyst across the Reading region over the 3 months to 29 August 2014.

Service Analyst Salary Histogram in Reading

Service Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 29 August 2014, IT jobs across the Reading region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 23 (58.97%) ITIL
2 20 (51.28%) Windows
2 20 (51.28%) MS Office
3 18 (46.15%) MS Excel
4 15 (38.46%) Microsoft
5 11 (28.21%) Internet
6 10 (25.64%) Active Directory
7 8 (20.51%) Windows 7
8 7 (17.95%) Incident Management
8 7 (17.95%) ITSM
8 7 (17.95%) LAN
8 7 (17.95%) WAN
8 7 (17.95%) SLA
9 6 (15.38%) Telecoms
10 5 (12.82%) Windows XP
10 5 (12.82%) MCP
11 4 (10.26%) Analytics
11 4 (10.26%) Remedy ITSM
11 4 (10.26%) Degree
11 4 (10.26%) Smartphone
11 4 (10.26%) SC Cleared
11 4 (10.26%) DV Cleared
11 4 (10.26%) Security Cleared
11 4 (10.26%) Windows 2000
11 4 (10.26%) MCSE
11 4 (10.26%) Business Objects
11 4 (10.26%) SharePoint
11 4 (10.26%) Broadband
11 4 (10.26%) TCP/IP
11 4 (10.26%) Microsoft Certification

Service Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 29 August 2014, IT jobs across the Reading region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.26%) SharePoint
2 3 (7.69%) MS Exchange
2 3 (7.69%) Oracle HTTP Server
2 3 (7.69%) IBM HTTP Server
2 3 (7.69%) WebSphere
2 3 (7.69%) Apache
2 3 (7.69%) Tomcat
Applications
1 20 (51.28%) MS Office
2 18 (46.15%) MS Excel
Business Applications
1 4 (10.26%) Remedy ITSM
Communications & Networking
1 11 (28.21%) Internet
2 7 (17.95%) LAN
2 7 (17.95%) WAN
3 4 (10.26%) TCP/IP
3 4 (10.26%) Broadband
4 3 (7.69%) HTTP
4 3 (7.69%) VoIP
5 1 (2.56%) VPN
5 1 (2.56%) Unified Communications
Database & Business Intelligence
1 3 (7.69%) DB2
General
1 6 (15.38%) Telecoms
2 1 (2.56%) Finance
2 1 (2.56%) Banking
2 1 (2.56%) Portuguese Language
Libraries, Frameworks & Software Standards
1 3 (7.69%) J2EE
1 3 (7.69%) CSS
1 3 (7.69%) WebSphere MQ
2 1 (2.56%) .NET
Miscellaneous
1 4 (10.26%) Smartphone
2 3 (7.69%) Management Information System
3 1 (2.56%) iPhone
Operating Systems
1 20 (51.28%) Windows
2 8 (20.51%) Windows 7
3 5 (12.82%) Windows XP
4 4 (10.26%) Windows 2000
5 3 (7.69%) UNIX
6 1 (2.56%) Windows 8
6 1 (2.56%) Windows Server 2012
6 1 (2.56%) Windows Server 2003
6 1 (2.56%) Windows Server 2008
Processes & Methodologies
1 23 (58.97%) ITIL
2 7 (17.95%) ITSM
2 7 (17.95%) Incident Management
3 4 (10.26%) Analytics
4 3 (7.69%) ITIL V2
4 3 (7.69%) Waterfall
4 3 (7.69%) RUP
4 3 (7.69%) Service Management
4 3 (7.69%) Service Delivery
5 1 (2.56%) CRM
5 1 (2.56%) Problem Management
5 1 (2.56%) Time Management
5 1 (2.56%) ITIL V3
Programming Languages
1 3 (7.69%) Shell Script
1 3 (7.69%) AWK
1 3 (7.69%) Korn
1 3 (7.69%) Bash Shell
1 3 (7.69%) sed
2 1 (2.56%) C#
2 1 (2.56%) C++
2 1 (2.56%) Java
2 1 (2.56%) VB
Qualifications
1 5 (12.82%) MCP
2 4 (10.26%) MCSE
2 4 (10.26%) Microsoft Certification
2 4 (10.26%) Degree
2 4 (10.26%) SC Cleared
2 4 (10.26%) DV Cleared
2 4 (10.26%) Security Cleared
3 1 (2.56%) A+ Certification
3 1 (2.56%) Network+ Certification
3 1 (2.56%) MCSA
Quality Assurance & Compliance
1 7 (17.95%) SLA
System Software
1 10 (25.64%) Active Directory
2 3 (7.69%) Tivoli Directory Server
Systems Management
1 3 (7.69%) Tivoli
2 1 (2.56%) DameWare
2 1 (2.56%) SCCM
Vendors
1 15 (38.46%) Microsoft
2 4 (10.26%) HP
2 4 (10.26%) Remedy
2 4 (10.26%) Business Objects
3 3 (7.69%) Oracle
3 3 (7.69%) IBM
3 3 (7.69%) Ab Initio
3 3 (7.69%) Citrix
4 1 (2.56%) Cisco
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