The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 127 137 117
Rank change year-on-year
+10 -20
Permanent jobs requiring a Service Analyst 11 8 11
As % of all permanent IT jobs located in Reading 0.46% 0.34% 0.58%
As % of the Job Titles category 0.49% 0.37% 0.60%
Number of salaries quoted 9 3 10
Average salary £21,000 £20,000 £25,500
Average salary % change year-on-year
+5.00% -21.56%
90% offered a salary of more than £20,600 £20,000 £22,350
10% offered a salary of more than £40,000 £25,200 £35,000
UK excluding London average salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Service Analyst
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Reading region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Reading
Permanent IT job ads with a match in the
Job Titles category
2225 2171 1826
As % of all permanent IT jobs located in Reading 93.96% 91.64% 95.70%
Number of salaries quoted 1532 1655 1562
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £25,000 £26,000 £27,500
10% offered a salary of more than £70,000 £62,500 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Reading region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Reading

Service Analyst
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Reading region.

Service Analyst Salary Trend in Reading

Service Analyst
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Analyst across the Reading region over the 3 months to 23 January 2015.

Service Analyst Salary Histogram in Reading

Service Analyst
Top 30 Related IT Skills in Reading

For the 6 months to 23 January 2015, IT jobs across the Reading region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 20 (55.56%) Microsoft
2 18 (50.00%) Windows
3 17 (47.22%) ITIL
4 15 (41.67%) MS Office
4 15 (41.67%) Finance
4 15 (41.67%) ITSM
5 14 (38.89%) Service Management
5 14 (38.89%) Windows 7
6 13 (36.11%) Active Directory
7 10 (27.78%) Incident Management
8 9 (25.00%) Citrix
9 7 (19.44%) Internet
10 6 (16.67%) Agresso
10 6 (16.67%) MS Excel
11 5 (13.89%) Blackberry
11 5 (13.89%) Blackberry Enterprise Server
12 4 (11.11%) Remedy
12 4 (11.11%) Telecoms
12 4 (11.11%) SharePoint
12 4 (11.11%) Business Objects
12 4 (11.11%) Broadband
12 4 (11.11%) Performance Metrics
12 4 (11.11%) Analytics
12 4 (11.11%) Remedy ITSM
12 4 (11.11%) Smartphone
12 4 (11.11%) iPhone
12 4 (11.11%) Banking
13 3 (8.33%) Agile Software Development
13 3 (8.33%) Korn
13 3 (8.33%) WebSphere

Service Analyst
Top Related IT Skills in Reading by Category

For the 6 months to 23 January 2015, IT jobs across the Reading region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (13.89%) Blackberry Enterprise Server
2 4 (11.11%) SharePoint
3 3 (8.33%) WebSphere
3 3 (8.33%) Oracle HTTP Server
3 3 (8.33%) Apache
3 3 (8.33%) Tomcat
3 3 (8.33%) IBM HTTP Server
4 2 (5.56%) MS Exchange
Applications
1 15 (41.67%) MS Office
2 6 (16.67%) MS Excel
Business Applications
1 6 (16.67%) Agresso
2 4 (11.11%) Remedy ITSM
Communications & Networking
1 7 (19.44%) Internet
2 4 (11.11%) Broadband
3 3 (8.33%) HTTP
4 2 (5.56%) LAN
4 2 (5.56%) VoIP
4 2 (5.56%) WAN
Database & Business Intelligence
1 3 (8.33%) DB2
General
1 15 (41.67%) Finance
2 4 (11.11%) Telecoms
2 4 (11.11%) Banking
3 1 (2.78%) Financial Institution
Libraries, Frameworks & Software Standards
1 3 (8.33%) CSS
1 3 (8.33%) J2EE
1 3 (8.33%) WebSphere MQ
Miscellaneous
1 5 (13.89%) Blackberry
2 4 (11.11%) Performance Metrics
2 4 (11.11%) Smartphone
2 4 (11.11%) iPhone
3 3 (8.33%) Management Information System
4 1 (2.78%) Analytical Skills
4 1 (2.78%) Visualisation
4 1 (2.78%) FMCG
Operating Systems
1 18 (50.00%) Windows
2 14 (38.89%) Windows 7
3 3 (8.33%) Windows Vista
3 3 (8.33%) Windows XP
3 3 (8.33%) UNIX
Processes & Methodologies
1 17 (47.22%) ITIL
2 15 (41.67%) ITSM
3 14 (38.89%) Service Management
4 10 (27.78%) Incident Management
5 4 (11.11%) Analytics
6 3 (8.33%) Agile Software Development
6 3 (8.33%) Waterfall
6 3 (8.33%) ITIL V2
6 3 (8.33%) RUP
6 3 (8.33%) Service Delivery
7 2 (5.56%) Line Management
8 1 (2.78%) Business Analysis
8 1 (2.78%) Knowledge Management
8 1 (2.78%) Data Analysis
8 1 (2.78%) Logistics
8 1 (2.78%) Business Intelligence
8 1 (2.78%) Project Management
8 1 (2.78%) PLM
8 1 (2.78%) Migration
Programming Languages
1 3 (8.33%) Korn
1 3 (8.33%) sed
1 3 (8.33%) Bash Shell
1 3 (8.33%) SQL
1 3 (8.33%) AWK
1 3 (8.33%) Shell Script
Qualifications
1 3 (8.33%) Degree
2 1 (2.78%) ITIL Foundation Certificate
2 1 (2.78%) PMP
2 1 (2.78%) PMI Certification
Quality Assurance & Compliance
1 3 (8.33%) SLA
System Software
1 13 (36.11%) Active Directory
2 3 (8.33%) Tivoli Directory Server
Systems Management
1 3 (8.33%) Tivoli
Vendors
1 20 (55.56%) Microsoft
2 9 (25.00%) Citrix
3 4 (11.11%) Remedy
3 4 (11.11%) Business Objects
4 3 (8.33%) IBM
4 3 (8.33%) Oracle
4 3 (8.33%) Ab Initio
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum + ben+training
Posted: Yesterday
Reading
Incite Insight
Salary: up to £20,000
Posted: 3 days ago
Reading
People Source
Salary: £25000 per annum
Posted: 5 days ago