The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Service Analyst
Rank 191 185 171
Rank change year-on-year
-6 -14
Permanent jobs requiring a Service Analyst 23 34 18
As % of all permanent IT jobs located in Berkshire 0.447% 0.553% 0.355%
As % of the Job Titles category 0.474% 0.585% 0.377%
Number of salaries quoted 18 28 14
Average salary £23,000 £26,000 £32,500
Average salary % change year-on-year
-11.53% -20.00%
90% offered a salary of more than £19,350 £21,890 £25,400
10% offered a salary of more than £27,400 £34,000 £34,000
UK excluding London average salary £22,000 £23,000 £22,500
% change year-on-year
-4.34% +2.22%
All Job Titles
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4850 5816 4775
As % of all permanent IT jobs located in Berkshire 94.21% 94.54% 94.13%
Number of salaries quoted 3854 4955 3959
Average salary £43,000 £42,500 £42,000
Average salary % change year-on-year
+1.17% +1.19%
90% offered a salary of more than £26,500 £27,500 £26,000
10% offered a salary of more than £62,500 £62,500 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Analyst
South East

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst across the Berkshire region as a proportion of the total demand within the Job Titles category.

Berkshire Service Analyst Jobs Demand Trend

Service Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Berkshire region.

Berkshire Service Analyst Salary Trend

Service Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Analyst across the Berkshire region over the 3 months to 20 May 2013.

Berkshire Service Analyst Salary Histogram

Service Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Berkshire region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Reading -5 14 £23,000 -11.53%
Maidenhead - 4 - -
Newbury +12 1 £33,000 +38.94%
Slough -5 1 £22,500 -34.78%
Service Analyst
South East

Service Analyst
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the Berkshire region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 17 (43.59%) ITIL
2 14 (35.90%) MS Excel
3 12 (30.77%) Windows XP
3 12 (30.77%) Windows
4 11 (28.21%) Telecoms
5 10 (25.64%) Service Management
5 10 (25.64%) MS Office
6 7 (17.95%) Service Delivery
7 6 (15.38%) Novell
7 6 (15.38%) SQL
7 6 (15.38%) HP
7 6 (15.38%) Degree
7 6 (15.38%) ServiceCenter
7 6 (15.38%) Windows 7
8 5 (12.82%) Remedy ITSM
8 5 (12.82%) SLA
8 5 (12.82%) T-SQL
8 5 (12.82%) SQL Server
8 5 (12.82%) Business Objects
8 5 (12.82%) Remedy
8 5 (12.82%) ITSM
9 4 (10.26%) Statistical Analysis
9 4 (10.26%) Smartphone
9 4 (10.26%) Internet
9 4 (10.26%) MS Exchange
9 4 (10.26%) Data Mining
9 4 (10.26%) Broadband
9 4 (10.26%) Active Directory
9 4 (10.26%) FMCG
10 3 (7.692%) VPN

Service Analyst
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the Berkshire region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (2.564%) J2EE
1 1 (2.564%) JDBC
1 1 (2.564%) XML
Application Platforms
1 4 (10.26%) MS Exchange
2 2 (5.128%) Blackberry Enterprise Server
3 1 (2.564%) Exchange Server 2003
3 1 (2.564%) Exchange Server 2007
Applications
1 14 (35.90%) MS Excel
2 10 (25.64%) MS Office
3 1 (2.564%) MS Visio
Business Applications
1 5 (12.82%) Remedy ITSM
Communications & Networking
1 4 (10.26%) Broadband
1 4 (10.26%) Internet
2 3 (7.692%) VPN
2 3 (7.692%) LAN
2 3 (7.692%) WAN
3 1 (2.564%) TCP/IP
3 1 (2.564%) IP Telephony
Database & Business Intelligence
1 5 (12.82%) SQL Server
2 4 (10.26%) Data Mining
Development Applications
1 1 (2.564%) JIRA
General
1 11 (28.21%) Telecoms
2 2 (5.128%) Law
3 1 (2.564%) Advertising
Miscellaneous
1 4 (10.26%) Smartphone
1 4 (10.26%) FMCG
2 2 (5.128%) Blackberry
3 1 (2.564%) Computer Science
3 1 (2.564%) Video Conferencing
Operating Systems
1 12 (30.77%) Windows XP
1 12 (30.77%) Windows
2 6 (15.38%) Windows 7
3 2 (5.128%) Windows 2000
3 2 (5.128%) Mac OS
4 1 (2.564%) Linux
4 1 (2.564%) NetWare
4 1 (2.564%) Windows Server 2003
4 1 (2.564%) Windows Server 2008
Processes & Methodologies
1 17 (43.59%) ITIL
2 10 (25.64%) Service Management
3 7 (17.95%) Service Delivery
4 5 (12.82%) ITSM
5 4 (10.26%) Statistical Analysis
6 2 (5.128%) Incident Management
6 2 (5.128%) Problem Management
6 2 (5.128%) Change Management
Programming Languages
1 6 (15.38%) SQL
2 5 (12.82%) T-SQL
3 1 (2.564%) Java
Qualifications
1 6 (15.38%) Degree
2 2 (5.128%) SC Cleared
2 2 (5.128%) Security Cleared
2 2 (5.128%) ITIL Certification
3 1 (2.564%) MCSE
3 1 (2.564%) CCNP
3 1 (2.564%) CCNA
3 1 (2.564%) Citrix Certification
3 1 (2.564%) CCEA
3 1 (2.564%) Cisco Certification
3 1 (2.564%) Microsoft Certification
3 1 (2.564%) CNE
3 1 (2.564%) Novell Certification
Quality Assurance & Compliance
1 5 (12.82%) SLA
System Software
1 4 (10.26%) Active Directory
Systems Management
1 6 (15.38%) ServiceCenter
Vendors
1 6 (15.38%) HP
1 6 (15.38%) Novell
2 5 (12.82%) Remedy
2 5 (12.82%) Business Objects
3 2 (5.128%) Cisco
3 2 (5.128%) Microsoft
3 2 (5.128%) Mitel
4 1 (2.564%) Citrix
4 1 (2.564%) VMware
4 1 (2.564%) Apple