The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Analyst
Rank 193 200 209
Rank change year-on-year
+7 +9
Permanent jobs requiring a Service Analyst 31 27 23
As % of all permanent IT jobs located in Berkshire 0.55% 0.46% 0.43%
As % of the Job Titles category 0.59% 0.49% 0.45%
Number of salaries quoted 23 22 13
Average salary £20,000 £25,750 £23,500
Average salary % change year-on-year
-22.33% +9.57%
90% offered a salary of more than £19,540 £19,050 £18,550
10% offered a salary of more than £27,400 £30,000 £24,000
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5213 5459 5060
As % of all permanent IT jobs located in Berkshire 93.19% 93.05% 93.83%
Number of salaries quoted 3853 3961 3977
Average salary £50,000 £45,000 £44,000
Average salary % change year-on-year
+11.11% +2.27%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Berkshire

Service Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Berkshire region.

Service Analyst Salary Trend in Berkshire

Service Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Analyst across the Berkshire region over the 3 months to 17 April 2015.

Service Analyst Salary Histogram in Berkshire

Service Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Berkshire region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -13 13 £19,700 -2.71% 6
Newbury - 6 £22,500 -
Slough +16 4 £24,500 -30.00%
Maidenhead -10 2 £41,500 +38.33%
Wokingham - 2 £44,000 -
Bracknell +3 1 - -
Service Analyst
South East

Service Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 17 April 2015, IT jobs across the Berkshire region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 32 (56.14%) MS Office
1 32 (56.14%) Windows
2 30 (52.63%) Microsoft
3 24 (42.11%) ITIL
4 23 (40.35%) Windows 7
5 19 (33.33%) Finance
6 18 (31.58%) SLA
7 17 (29.82%) VPN
7 17 (29.82%) Windows XP
8 16 (28.07%) Windows 8
9 14 (24.56%) Service Management
10 13 (22.81%) Incident Management
11 10 (17.54%) MS Excel
11 10 (17.54%) Active Directory
12 9 (15.79%) Citrix
13 8 (14.04%) ITSM
14 7 (12.28%) Agresso
15 6 (10.53%) Service Delivery
16 4 (7.02%) Blackberry
16 4 (7.02%) Blackberry Enterprise Server
16 4 (7.02%) Analytics
16 4 (7.02%) BYOD
17 3 (5.26%) Analytical Skills
17 3 (5.26%) Project Management
17 3 (5.26%) Internet
17 3 (5.26%) Remedy
17 3 (5.26%) Telecoms
17 3 (5.26%) Avaya
17 3 (5.26%) Cisco
18 2 (3.51%) Lotus

Service Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 17 April 2015, IT jobs across the Berkshire region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (7.02%) Blackberry Enterprise Server
2 2 (3.51%) Drupal
2 2 (3.51%) IBM Notes
2 2 (3.51%) SharePoint
Applications
1 32 (56.14%) MS Office
2 10 (17.54%) MS Excel
3 1 (1.75%) MS PowerPoint
Business Applications
1 7 (12.28%) Agresso
2 2 (3.51%) assyst
Communications & Networking
1 17 (29.82%) VPN
2 3 (5.26%) Internet
3 2 (3.51%) IP Telephony
3 2 (3.51%) Cisco IOS
3 2 (3.51%) PPP
4 1 (1.75%) TCP/IP
4 1 (1.75%) VoIP
4 1 (1.75%) Unified Communications
Database & Business Intelligence
1 1 (1.75%) SAP BW
General
1 19 (33.33%) Finance
2 3 (5.26%) Telecoms
3 2 (3.51%) Marketing
3 2 (3.51%) Advertising
4 1 (1.75%) Retail
4 1 (1.75%) Billing
4 1 (1.75%) Manufacturing
4 1 (1.75%) Pharmaceutical
4 1 (1.75%) Back Office
Libraries, Frameworks & Software Standards
1 2 (3.51%) HTML
1 2 (3.51%) CSS
1 2 (3.51%) Ajax
2 1 (1.75%) Mason
Miscellaneous
1 4 (7.02%) Blackberry
1 4 (7.02%) BYOD
2 3 (5.26%) Analytical Skills
3 2 (3.51%) Management Information System
3 2 (3.51%) Computer Science
4 1 (1.75%) FMCG
4 1 (1.75%) Visualisation
4 1 (1.75%) User Experience
Operating Systems
1 32 (56.14%) Windows
2 23 (40.35%) Windows 7
3 17 (29.82%) Windows XP
4 16 (28.07%) Windows 8
5 2 (3.51%) Windows Server 2008
5 2 (3.51%) Windows Server 2003
6 1 (1.75%) Windows Vista
6 1 (1.75%) Mac OS X
6 1 (1.75%) UNIX
Processes & Methodologies
1 24 (42.11%) ITIL
2 14 (24.56%) Service Management
3 13 (22.81%) Incident Management
4 8 (14.04%) ITSM
5 6 (10.53%) Service Delivery
6 4 (7.02%) Analytics
7 3 (5.26%) Project Management
8 2 (3.51%) Six Sigma
8 2 (3.51%) SEO
8 2 (3.51%) Lean Six Sigma
8 2 (3.51%) Problem Management
8 2 (3.51%) Agile Software Development
8 2 (3.51%) Content Management
8 2 (3.51%) Time Management
8 2 (3.51%) Online Marketing
8 2 (3.51%) Portfolio Management
8 2 (3.51%) Continuous Improvement
8 2 (3.51%) Web Analytics
9 1 (1.75%) Root Cause Analysis
9 1 (1.75%) Mentoring
Programming Languages
1 2 (3.51%) JavaScript
2 1 (1.75%) SQL
Qualifications
1 2 (3.51%) MCP
1 2 (3.51%) MCSA
1 2 (3.51%) Microsoft Certification
1 2 (3.51%) Degree
1 2 (3.51%) ITIL Foundation Certificate
2 1 (1.75%) PMP
2 1 (1.75%) PMI Certification
2 1 (1.75%) CCNA
2 1 (1.75%) Cisco Certification
2 1 (1.75%) MCSE
Quality Assurance & Compliance
1 18 (31.58%) SLA
System Software
1 10 (17.54%) Active Directory
Systems Management
1 1 (1.75%) SCCM
1 1 (1.75%) SCOM
Vendors
1 30 (52.63%) Microsoft
2 9 (15.79%) Citrix
3 3 (5.26%) Avaya
3 3 (5.26%) Cisco
3 3 (5.26%) Remedy
4 2 (3.51%) LANDesk
4 2 (3.51%) Lotus
4 2 (3.51%) Apple
5 1 (1.75%) CheckPoint
5 1 (1.75%) Salesforce.com
5 1 (1.75%) Symantec
5 1 (1.75%) McAfee
5 1 (1.75%) NetSuite
5 1 (1.75%) SAP
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