The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Reading region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 44 64 54
Rank change year-on-year
+20 -10
Permanent jobs citing Service Delivery 121 82 99
As % of all permanent IT jobs located in Reading 4.88% 3.38% 4.51%
As % of the Processes & Methodologies category 6.02% 4.49% 6.54%
Number of salaries quoted 44 50 79
Average salary £60,000 £47,500 £42,500
Average salary % change year-on-year
+26.31% +11.76%
90% offered a salary of more than £30,000 £27,500 £28,800
10% offered a salary of more than £70,000 £70,000 £62,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Reading region.

Processes & Methodologies Category
Reading
Permanent IT job ads with a match in the
Processes & Methodologies category
2009 1826 1513
As % of all permanent IT jobs located in Reading 81.01% 75.24% 68.99%
Number of salaries quoted 1324 1338 1171
Average salary £52,500 £50,000 £45,000
Average salary % change year-on-year
+5.00% +11.11%
90% offered a salary of more than £35,000 £34,900 £32,500
10% offered a salary of more than £75,000 £67,500 £70,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in Reading

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Reading region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Reading

Service Delivery
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Reading region.

Service Delivery Salary Trend in Reading

Service Delivery
Salary Histogram in Reading

This chart provides a salary histogram for IT jobs citing Service Delivery across the Reading region over the 3 months to 24 April 2015.

Service Delivery Salary Histogram in Reading

Service Delivery
Top 30 Related IT Skills in Reading

For the 6 months to 24 April 2015, IT jobs across the Reading region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 106 (42.40%) Telecoms
2 98 (39.20%) ITIL
3 86 (34.40%) Service Management
4 71 (28.40%) SLA
5 62 (24.80%) Degree
6 59 (23.60%) Continuous Improvement
7 51 (20.40%) Change Management
8 43 (17.20%) Problem Management
9 34 (13.60%) Incident Management
10 31 (12.40%) Project Management
10 31 (12.40%) MS Office
10 31 (12.40%) GSM
10 31 (12.40%) UMTS
11 30 (12.00%) Finance
12 29 (11.60%) Wireless
12 29 (11.60%) Windows
13 28 (11.20%) Marketing
14 27 (10.80%) UNIX
14 27 (10.80%) Microsoft
15 25 (10.00%) Management Information System
15 25 (10.00%) SC Cleared
15 25 (10.00%) Security Cleared
16 22 (8.80%) Linux
16 22 (8.80%) MS Excel
17 21 (8.40%) eTOM
18 20 (8.00%) Agile Software Development
18 20 (8.00%) TCP/IP
18 20 (8.00%) Cisco
18 20 (8.00%) Nortel
18 20 (8.00%) Nokia Solutions and Networks

Service Delivery
Top Related IT Skills in Reading by Category

For the 6 months to 24 April 2015, IT jobs across the Reading region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (2.80%) IIS
2 3 (1.20%) SharePoint
2 3 (1.20%) MS Exchange
3 2 (0.80%) CMS
3 2 (0.80%) JBoss
3 2 (0.80%) Apache
3 2 (0.80%) Lync
4 1 (0.40%) Oracle Service Bus
Applications
1 31 (12.40%) MS Office
2 22 (8.80%) MS Excel
3 8 (3.20%) MS PowerPoint
4 4 (1.60%) MS Project
Business Applications
1 5 (2.00%) Oracle Applications
2 2 (0.80%) Oracle EBS
Cloud Services
1 1 (0.40%) Cloud Computing
1 1 (0.40%) SaaS
Communications & Networking
1 31 (12.40%) GSM
1 31 (12.40%) UMTS
2 29 (11.60%) Wireless
3 20 (8.00%) TCP/IP
4 18 (7.20%) SS7
5 15 (6.00%) Firewall
5 15 (6.00%) MPLS
5 15 (6.00%) VoIP
6 14 (5.60%) VPN
7 13 (5.20%) Internet
7 13 (5.20%) DWDM
8 12 (4.80%) Radio Access Network
9 10 (4.00%) LTE
9 10 (4.00%) 2G
9 10 (4.00%) WiMAX
9 10 (4.00%) RNC
9 10 (4.00%) 3G
9 10 (4.00%) WAN
10 9 (3.60%) DSL
10 9 (3.60%) Network Security
Database & Business Intelligence
1 9 (3.60%) SQL Server
2 2 (0.80%) MySQL
3 1 (0.40%) DB2
3 1 (0.40%) Relational Database
Development Applications
1 5 (2.00%) MSI
2 1 (0.40%) Selenium
2 1 (0.40%) TestComplete
2 1 (0.40%) Team Foundation Server
2 1 (0.40%) SoapUI
2 1 (0.40%) Visual Studio
General
1 106 (42.40%) Telecoms
2 30 (12.00%) Finance
3 28 (11.20%) Marketing
4 18 (7.20%) Billing
5 17 (6.80%) Advertising
6 9 (3.60%) Back Office
7 8 (3.20%) Retail
8 6 (2.40%) Front Office
9 4 (1.60%) Banking
9 4 (1.60%) German Language
10 3 (1.20%) Dutch Language
11 2 (0.80%) Legal
11 2 (0.80%) Electronics
12 1 (0.40%) Law
12 1 (0.40%) Multimedia
Job Titles
1 54 (21.60%) Service Manager
2 38 (15.20%) Delivery Manager
3 35 (14.00%) Services Delivery Manager
4 26 (10.40%) Problem Manager
5 21 (8.40%) Change Manager
6 15 (6.00%) Security Manager
7 12 (4.80%) Consultant
8 11 (4.40%) Systems Engineer
9 10 (4.00%) Wireless Engineer
9 10 (4.00%) Voice Engineer
10 9 (3.60%) Account Manager
10 9 (3.60%) Support Engineer
11 8 (3.20%) Recruitment Consultant
11 8 (3.20%) Information Manager
11 8 (3.20%) Information Security Manager
11 8 (3.20%) Technical Manager
11 8 (3.20%) Security Specialist
11 8 (3.20%) Team Leader
11 8 (3.20%) RAN Engineer
11 8 (3.20%) Monitoring Specialist
Libraries, Frameworks & Software Standards
1 5 (2.00%) Application Packaging
2 2 (0.80%) Web Services
2 2 (0.80%) Middleware
3 1 (0.40%) .NET
3 1 (0.40%) SOAP
Miscellaneous
1 25 (10.00%) Management Information System
2 18 (7.20%) Analytical Skills
3 16 (6.40%) Computer Science
4 13 (5.20%) Statistics
5 9 (3.60%) PMI
6 8 (3.20%) Data Protection Act
7 7 (2.80%) Social Media
8 6 (2.40%) PDA
9 4 (1.60%) FMCG
10 3 (1.20%) Replication
11 2 (0.80%) Mathematics
11 2 (0.80%) GIS
11 2 (0.80%) Enterprise Software
12 1 (0.40%) User Experience
12 1 (0.40%) Open Source
12 1 (0.40%) Handset
12 1 (0.40%) Client/Server
Operating Systems
1 29 (11.60%) Windows
2 27 (10.80%) UNIX
3 22 (8.80%) Linux
4 8 (3.20%) Windows 7
5 7 (2.80%) Red Hat Enterprise Linux
6 6 (2.40%) Windows Server 2008
6 6 (2.40%) Windows Server 2003
7 5 (2.00%) Windows XP
8 3 (1.20%) Android
8 3 (1.20%) Windows 2000
8 3 (1.20%) Windows NT
8 3 (1.20%) Windows 8
9 1 (0.40%) Mac OS
9 1 (0.40%) Apple iOS
9 1 (0.40%) Solaris
Processes & Methodologies
1 98 (39.20%) ITIL
2 86 (34.40%) Service Management
3 59 (23.60%) Continuous Improvement
4 51 (20.40%) Change Management
5 43 (17.20%) Problem Management
6 34 (13.60%) Incident Management
7 31 (12.40%) Project Management
8 21 (8.40%) eTOM
9 20 (8.00%) Agile Software Development
10 19 (7.60%) Product Marketing
11 14 (5.60%) Line Management
11 14 (5.60%) Programme Management
12 12 (4.80%) Information Security
12 12 (4.80%) PRINCE2
12 12 (4.80%) People Management
13 10 (4.00%) Root Cause Analysis
13 10 (4.00%) Risk Management
14 9 (3.60%) Stakeholder Management
14 9 (3.60%) Network Design
15 8 (3.20%) Information Security Management
Programming Languages
1 11 (4.40%) SQL
2 7 (2.80%) VBScript
2 7 (2.80%) VB
3 4 (1.60%) Perl
4 3 (1.20%) Bash Shell
4 3 (1.20%) Python
4 3 (1.20%) C
4 3 (1.20%) Java
5 2 (0.80%) JavaScript
5 2 (0.80%) C#
5 2 (0.80%) VB6
6 1 (0.40%) PowerShell
6 1 (0.40%) Shell Script
Qualifications
1 62 (24.80%) Degree
2 25 (10.00%) SC Cleared
2 25 (10.00%) Security Cleared
3 17 (6.80%) HNC
3 17 (6.80%) HND
4 16 (6.40%) ITIL Certification
5 9 (3.60%) PMI Certification
5 9 (3.60%) Cisco Certification
6 7 (2.80%) PMP
7 6 (2.40%) CCNA
7 6 (2.40%) PRINCE2 Certification
8 5 (2.00%) MCSE
8 5 (2.00%) Microsoft Certification
8 5 (2.00%) CCNP
9 3 (1.20%) MCP
9 3 (1.20%) CCIE
9 3 (1.20%) Network+ Certification
9 3 (1.20%) CCSA
9 3 (1.20%) CCSE
10 2 (0.80%) JNCIP
Quality Assurance & Compliance
1 71 (28.40%) SLA
2 16 (6.40%) QA
3 8 (3.20%) PCI DSS
3 8 (3.20%) ISO/IEC 27001
4 1 (0.40%) Sarbanes-Oxley
System Software
1 18 (7.20%) NDS
2 6 (2.40%) Active Directory
2 6 (2.40%) VMware Infrastructure
3 5 (2.00%) Microsoft App-V
4 1 (0.40%) Xen
4 1 (0.40%) KVM
Systems Management
1 2 (0.80%) SCCM
1 2 (0.80%) SCOM
2 1 (0.40%) Puppet
2 1 (0.40%) FortiGate
2 1 (0.40%) Opsview
2 1 (0.40%) Nagios
2 1 (0.40%) NetBackup
Vendors
1 27 (10.80%) Microsoft
2 20 (8.00%) Cisco
2 20 (8.00%) Nortel
2 20 (8.00%) Nokia Solutions and Networks
3 18 (7.20%) TIBCO
4 16 (6.40%) Nokia
4 16 (6.40%) Ericsson
5 13 (5.20%) Oracle
6 11 (4.40%) Huawei
7 10 (4.00%) CheckPoint
7 10 (4.00%) Alcatel-Lucent
8 9 (3.60%) F5
9 8 (3.20%) VMware
9 8 (3.20%) Juniper
10 5 (2.00%) SAP
11 4 (1.60%) ServiceNow
12 3 (1.20%) Sybase
13 2 (0.80%) Avaya
13 2 (0.80%) Hyperion
13 2 (0.80%) Salesforce.com
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Basic + Bens
Posted: 3 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Package
Posted: 3 days ago
Reading
Intuition IT Solutions
Salary: Negotiable + Bonus + Benefits
Posted: 4 days ago
Reading, Berkshire
TechnoRecruit
Salary: From £40,000 to £45,000 per annum
Posted: 5 days ago
Reading
Oracle
Salary: Competitive
Posted: 10 days ago
Reading
Capita - ITIN
Salary: £55000.00 - £60000.00 per annum + Car, Bonus
Posted: 16 days ago
Reading
Applause IT Innovation
Salary: £25000 - £30000 per annum + + Full Benefits Package
Posted: 24 days ago
Reading
Computer Futures
Salary: £50000 - £55000 per annum + competitive
Posted: 25 days ago