The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Redhill region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 41 - 40
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 3 0 1
As % of all permanent IT jobs located in Redhill 1.28% - 0.46%
As % of the Job Titles category 1.31% - 0.47%
Number of salaries quoted 1 0 1
Average salary £40,000 - £30,000
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Redhill region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Redhill
Permanent IT job ads with a match in the
Job Titles category
229 163 212
As % of all permanent IT jobs located in Redhill 97.45% 95.32% 97.70%
Number of salaries quoted 210 140 182
Average salary £40,000 £45,000 £43,500
Average salary % change year-on-year
-11.11% +3.44%
90% offered a salary of more than £25,000 £35,000 £25,000
10% offered a salary of more than £55,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Redhill

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Redhill region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Redhill

2nd Line Support
Salary Trend in Redhill

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Redhill region.

2nd Line Support Salary Trend in Redhill

2nd Line Support
Top 30 Related IT Skills in Redhill

For the 6 months to 24 December 2014, IT jobs across the Redhill region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 8 (88.89%) Windows
2 7 (77.78%) UNIX
3 6 (66.67%) Windows Server 2003
3 6 (66.67%) Windows Server 2008
3 6 (66.67%) Windows 7
4 5 (55.56%) VPN
4 5 (55.56%) Cisco
4 5 (55.56%) Active Directory
4 5 (55.56%) Citrix
4 5 (55.56%) Firewall
4 5 (55.56%) Finance
4 5 (55.56%) Degree
5 3 (33.33%) SQL
6 2 (22.22%) Perl
6 2 (22.22%) Client/Server
6 2 (22.22%) WebSphere MQ
6 2 (22.22%) Tivoli
6 2 (22.22%) Control-M
6 2 (22.22%) Service Delivery
6 2 (22.22%) Change Management
6 2 (22.22%) Management Information System
6 2 (22.22%) Back Office
6 2 (22.22%) Ab Initio
6 2 (22.22%) BASE24
6 2 (22.22%) ISO 8583
6 2 (22.22%) Clustering
6 2 (22.22%) WebSphere
6 2 (22.22%) Problem Management
6 2 (22.22%) Line Management
7 1 (11.11%) VB.NET

2nd Line Support
Top Related IT Skills in Redhill by Category

For the 6 months to 24 December 2014, IT jobs across the Redhill region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) WebSphere
2 1 (11.11%) Exchange Server 2013
Applications
1 1 (11.11%) MS Office
1 1 (11.11%) MS Excel
Business Applications
1 2 (22.22%) BASE24
Cloud Services
1 1 (11.11%) Office 365
Communications & Networking
1 5 (55.56%) VPN
1 5 (55.56%) Firewall
Database & Business Intelligence
1 1 (11.11%) SQL Server
General
1 5 (55.56%) Finance
2 2 (22.22%) Back Office
Libraries, Frameworks & Software Standards
1 2 (22.22%) WebSphere MQ
2 1 (11.11%) .NET
Miscellaneous
1 2 (22.22%) Client/Server
1 2 (22.22%) Management Information System
1 2 (22.22%) Clustering
Operating Systems
1 8 (88.89%) Windows
2 7 (77.78%) UNIX
3 6 (66.67%) Windows Server 2003
3 6 (66.67%) Windows Server 2008
3 6 (66.67%) Windows 7
4 1 (11.11%) Windows 8
4 1 (11.11%) Windows Server 2012
4 1 (11.11%) Windows Vista
4 1 (11.11%) Windows XP
Processes & Methodologies
1 2 (22.22%) Service Delivery
1 2 (22.22%) Change Management
1 2 (22.22%) Problem Management
1 2 (22.22%) Line Management
2 1 (11.11%) ITIL
Programming Languages
1 3 (33.33%) SQL
2 2 (22.22%) Perl
3 1 (11.11%) VB.NET
Qualifications
1 5 (55.56%) Degree
Quality Assurance & Compliance
1 2 (22.22%) ISO 8583
System Software
1 5 (55.56%) Active Directory
Systems Management
1 2 (22.22%) Tivoli
1 2 (22.22%) Control-M
Vendors
1 5 (55.56%) Cisco
1 5 (55.56%) Citrix
2 2 (22.22%) Ab Initio
3 1 (11.11%) Microsoft