The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Runcorn region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Technical Support
Rank 17 7 10
Rank change year-on-year
-10 +3
Permanent jobs requiring a Technical Support 2 3 5
As % of all permanent IT jobs located in Runcorn 2.70% 7.69% 17.24%
As % of the Job Titles category 2.74% 8.11% 17.24%
Number of salaries quoted 2 3 0
Average salary £28,250 £23,000 -
Average salary % change year-on-year
+22.82% -
UK excluding London average salary £31,500 £28,500 £30,250
% change year-on-year
+10.52% -5.78%
Technical Support
Cheshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Runcorn region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Runcorn
Permanent IT job ads with a match in the
Job Titles category
73 37 29
As % of all permanent IT jobs located in Runcorn 98.65% 94.87% 100.00%
Number of salaries quoted 53 26 22
Average salary £35,000 £26,000 £35,000
Average salary % change year-on-year
+34.61% -25.71%
90% offered a salary of more than £24,000 £22,000 £21,500
10% offered a salary of more than £47,500 £43,000 £66,750
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Runcorn

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Runcorn region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Runcorn

Technical Support
Salary Trend in Runcorn

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Runcorn region.

Technical Support Salary Trend in Runcorn

Technical Support
Top 16 Related IT Skills in Runcorn

For the 6 months to 4 March 2015, IT jobs across the Runcorn region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 2 (100.00%) SQL
2 1 (50.00%) UNIX
2 1 (50.00%) Windows
2 1 (50.00%) HP
2 1 (50.00%) Avaya
2 1 (50.00%) Genesys
2 1 (50.00%) Shell Script
2 1 (50.00%) Project Management
2 1 (50.00%) Change Management
2 1 (50.00%) IVR
2 1 (50.00%) IP Telephony
2 1 (50.00%) Exstream
2 1 (50.00%) Exstream Dialogue
2 1 (50.00%) PrintSoft PReS
2 1 (50.00%) Incident Management
2 1 (50.00%) Time Management

Technical Support
Top Related IT Skills in Runcorn by Category

For the 6 months to 4 March 2015, IT jobs across the Runcorn region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) Exstream Dialogue
Applications
1 1 (50.00%) PrintSoft PReS
Business Applications
1 1 (50.00%) Exstream
Communications & Networking
1 1 (50.00%) IP Telephony
Miscellaneous
1 1 (50.00%) IVR
Operating Systems
1 1 (50.00%) UNIX
1 1 (50.00%) Windows
Processes & Methodologies
1 1 (50.00%) Project Management
1 1 (50.00%) Change Management
1 1 (50.00%) Incident Management
1 1 (50.00%) Time Management
Programming Languages
1 2 (100.00%) SQL
2 1 (50.00%) Shell Script
Vendors
1 1 (50.00%) HP
1 1 (50.00%) Avaya
1 1 (50.00%) Genesys