The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Runcorn region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Runcorn region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Technical Support
Rank - 13 -
Permanent jobs requiring a Technical Support 0 3 0
As % of all permanent IT jobs located in Runcorn - 6.122% -
As % of the Job Titles category - 6.383% -
Number of salaries quoted 0 3 0
Average salary - £30,000 -
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Runcorn
Permanent IT job ads with a match in the
Job Titles category
21 47 27
As % of all permanent IT jobs located in Runcorn 100.00% 95.92% 100.00%
Number of salaries quoted 19 42 24
Average salary £29,750 £37,000 £40,000
Average salary % change year-on-year
-19.59% -7.50%
90% offered a salary of more than £24,700 £30,000 £35,000
10% offered a salary of more than £35,000 £44,950 £62,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
Cheshire

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Runcorn region as a proportion of the total demand within the Job Titles category.

Runcorn Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Runcorn region.

Runcorn Technical Support Salary Trend

Technical Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Runcorn region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (85.71%) SQL Server
1 6 (85.71%) MS Exchange
1 6 (85.71%) Windows
1 6 (85.71%) Windows Server 2008
2 5 (71.43%) ITIL
3 4 (57.14%) SQL
3 4 (57.14%) LAN
3 4 (57.14%) PBX
3 4 (57.14%) WLAN
3 4 (57.14%) WAN
3 4 (57.14%) Linux
3 4 (57.14%) Windows XP
3 4 (57.14%) HP
3 4 (57.14%) Citrix
3 4 (57.14%) SAN
3 4 (57.14%) NetApp
3 4 (57.14%) Red Hat
3 4 (57.14%) Windows Server 2003
3 4 (57.14%) SQL Server 2008
3 4 (57.14%) Red Hat Enterprise Linux
3 4 (57.14%) VMware Infrastructure
3 4 (57.14%) ProCurve
3 4 (57.14%) HP APS
3 4 (57.14%) Exchange Server 2010
3 4 (57.14%) XenApp
3 4 (57.14%) XenDesktop
3 4 (57.14%) Wireless
3 4 (57.14%) VMware
3 4 (57.14%) VMware ESX
3 4 (57.14%) Mitel

Technical Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Runcorn region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (14.29%) SAP Basis
Application Platforms
1 6 (85.71%) MS Exchange
2 4 (57.14%) Exchange Server 2010
3 2 (28.57%) Exchange Server 2007
4 1 (14.29%) Blackberry Enterprise Server
Communications & Networking
1 4 (57.14%) LAN
1 4 (57.14%) PBX
1 4 (57.14%) WLAN
1 4 (57.14%) WAN
1 4 (57.14%) SAN
1 4 (57.14%) Wireless
2 2 (28.57%) DHCP
2 2 (28.57%) DNS
3 1 (14.29%) Internet
Database & Business Intelligence
1 6 (85.71%) SQL Server
2 4 (57.14%) SQL Server 2008
3 1 (14.29%) SAP HANA
3 1 (14.29%) BusinessObjects
Miscellaneous
1 1 (14.29%) Blackberry
Operating Systems
1 6 (85.71%) Windows
1 6 (85.71%) Windows Server 2008
2 4 (57.14%) Red Hat Enterprise Linux
2 4 (57.14%) Linux
2 4 (57.14%) Windows XP
2 4 (57.14%) Windows Server 2003
3 1 (14.29%) Windows 7
Processes & Methodologies
1 5 (71.43%) ITIL
2 1 (14.29%) Incident Management
2 1 (14.29%) Problem Management
2 1 (14.29%) Infrastructure Management
Programming Languages
1 4 (57.14%) SQL
2 1 (14.29%) ABAP
2 1 (14.29%) Java
Qualifications
1 4 (57.14%) HP APS
2 1 (14.29%) SC Cleared
2 1 (14.29%) Security Cleared
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 4 (57.14%) VMware ESX
1 4 (57.14%) VMware Infrastructure
1 4 (57.14%) XenApp
1 4 (57.14%) XenDesktop
2 2 (28.57%) Active Directory
3 1 (14.29%) Hyper-V
Vendors
1 4 (57.14%) HP
1 4 (57.14%) Citrix
1 4 (57.14%) NetApp
1 4 (57.14%) Red Hat
1 4 (57.14%) VMware
1 4 (57.14%) Mitel
1 4 (57.14%) ProCurve
2 1 (14.29%) Sybase
2 1 (14.29%) Business Objects
2 1 (14.29%) SAP
2 1 (14.29%) Microsoft