Cheshire Technical Support Jobs

This section looks at the demand for the Technical Support role in IT jobs within the Cheshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 23 July 2008 with a comparison to the same period last year.

Technical Support
Location Abingdon Aldershot Alfreton Amersham Andover Aylesbury Banbury Barnsley Basildon Basingstoke Beaconsfield Bedford Bedfordshire Berkshire Birmingham Bishop's Stortford Blackburn Blandford Forum Bournemouth Bracknell Bradford Brentford Bridgend Brighton Bristol Bromley Buckingham Buckinghamshire Burton-upon-Trent Bury Bury St Edmunds Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Cheltenham Chertsey Cheshire Chester Chesterfield Chichester Chippenham City of London Colchester Coulsdon Coventry Crawley Crewe Croydon Cumbria Daresbury Darlington Dartford Daventry Derby Derbyshire Devon Docklands, London Doncaster Dorset Durham East Midlands East of England East Sussex Eastleigh Edinburgh Egham England Epsom Essex Exeter Fareham Farnborough Farnham Flintshire Glasgow Gloucester Gloucestershire Gourock Guildford Gwent Halifax Hammersmith Hampshire Harlow Harrogate Harrow Hartlepool Havant Hayes Hemel Hempstead Hendon Hereford Herefordshire Hertford Hertfordshire High Wycombe Home Counties Horsham Hounslow Huddersfield Hungerford Inverclyde Ipswich Isle of Man Keighley Kent Kidderminster Kidlington Kingston Upon Thames Lancashire Leatherhead Leeds Leicester Leicestershire Leighton Buzzard Lincolnshire Liverpool Livingston London Loughborough Luton Maidenhead Maidstone Manchester Mansfield Marlow Merseyside Middlesex Midlands Milton Keynes New Malden Newbury Newcastle Newcastle Upon Tyne Newport Norfolk North East North Wales North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oldham Otley Oxford Oxfordshire Peterborough Portsmouth Preston Reading Redditch Redhill Reigate Renfrew Renfrewshire Rickmansworth Ringwood Rochdale Romford Rotherham Royston Ruislip Salford Salisbury Scotland Sheffield Shropshire Slough Smethwick South East South Wales South West South Yorkshire Southampton St Albans St Helens Staffordshire Staines Stevenage Stockport Suffolk Surrey Sussex Sutton Coldfield Swindon Telford Thame Thames Valley Tring Twickenham Tyne and Wear UK Uxbridge Wakefield Wales Walsall Warrington Warwick Warwickshire Watford Welling Welwyn Garden City Wembley West Drayton West Lothian West Malling West Midlands West Sussex West Yorkshire Wetherby Weybridge Widnes Wiltshire Windsor Wirral Woking Wokingham Wolverhampton Worcester Worcestershire York Yorkshire	3 months to 23 Jul 2008	Same period last year
Rank	117	75
Rank change on same period last year	-42
Matching permanent IT job ads	32	63
As % of all UK permanent IT job ads sampled	0.017 %	0.026 %
As % of the category below	1.018 %	2.151 %
Salaries quoted	19	56
Average minimum salary	£28,879	£25,563
Average salary	£30,571	£27,081
% change on same period last year	+12.88 %
Average maximum salary	£32,263	£28,599
UK excluding London average salary	£29,701	£27,974
% change on same period last year	+6.17 %
Job Titles Cheshire
Matching permanent IT job ads	3142	2929
As % of all UK permanent IT job ads sampled	1.653 %	1.202 %
Salaries quoted	2832	2585
Average minimum salary	£32,516	£31,743
Average salary	£35,750	£34,357
% change on same period last year	+4.05 %
Average maximum salary	£38,984	£36,970
UK excluding London average salary	£38,210	£39,482
% change on same period last year	-3.22 %
Technical Support North West

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the Cheshire region as a proportion of the total demand within the Job Titles category.

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cheshire region.

Technical Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support across the Cheshire region over the 3 months to 23 July 2008.

Technical Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Cheshire region over the 3 months to 23 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Crewe	+20	12	£37,100	+42.00 %
Chester	+8	9	£30,000	+100.00 %
Warrington	-27	5	£22,463	-12.41 %
Widnes	-	1	-	-
Daresbury	-	1	£33,000	-

Technical Support North West

Technical Support
Top 30 Related IT Skills

For the 6 months to 23 July 2008, IT jobs across the Cheshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 87 (71.90 %) Windows 2 29 (23.97 %) Microsoft 3 28 (23.14 %) Windows 2000 4 27 (22.31 %) Telecoms 5 23 (19.01 %) Active Directory 6 22 (18.18 %) MS Excel 7 18 (14.88 %) SQL 7 18 (14.88 %) Citrix 8 17 (14.05 %) ADSL 8 17 (14.05 %) Broadband 8 17 (14.05 %) Wireless 9 16 (13.22 %) Firewall 9 16 (13.22 %) Windows XP 10 15 (12.40 %) SLA 11 14 (11.57 %) VPN

12 13 (10.74 %) DNS 12 13 (10.74 %) Microsoft Certification 13 12 (9.917 %) SQL Server 13 12 (9.917 %) MS Office 14 11 (9.091 %) Lotus Notes 14 11 (9.091 %) MS Exchange 14 11 (9.091 %) Lotus 15 10 (8.264 %) TCP/IP 15 10 (8.264 %) IIS 15 10 (8.264 %) Degree 16 9 (7.438 %) Exchange Server 2003 16 9 (7.438 %) Client/Server 16 9 (7.438 %) Windows Server 2003 16 9 (7.438 %) Project Management 17 8 (6.612 %) Internet

Technical Support
Top Related IT Skills by Category

For the 6 months to 23 July 2008, IT jobs across the Cheshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development 1 3 (2.479 %) HTML 2 2 (1.653 %) .NET 2 2 (1.653 %) DCOM 2 2 (1.653 %) XML 2 2 (1.653 %) WebSphere	Application Platforms 1 11 (9.091 %) Lotus Notes 1 11 (9.091 %) MS Exchange 2 10 (8.264 %) IIS 3 9 (7.438 %) Exchange Server 2003 4 4 (3.306 %) Exchange Server 2000 4 4 (3.306 %) Apache 5 1 (0.826 %) SharePoint
Applications 1 22 (18.18 %) MS Excel 2 12 (9.917 %) MS Office 3 2 (1.653 %) MS Visio 4 1 (0.826 %) MS PowerPoint 4 1 (0.826 %) InfoPath	Business Applications 1 1 (0.826 %) Cognos Business Intelligence
Communications & Networking 1 17 (14.05 %) ADSL 1 17 (14.05 %) Broadband 1 17 (14.05 %) Wireless 2 16 (13.22 %) Firewall 3 14 (11.57 %) VPN 4 13 (10.74 %) DNS 5 10 (8.264 %) TCP/IP 6 8 (6.612 %) Internet 7 4 (3.306 %) HTTP 7 4 (3.306 %) CTI 7 4 (3.306 %) Intranet 7 4 (3.306 %) LAN 8 3 (2.479 %) WAN 9 2 (1.653 %) IP Telephony 9 2 (1.653 %) LLU 10 1 (0.826 %) BGP	Database & Business Intelligence 1 12 (9.917 %) SQL Server 2 3 (2.479 %) MS Access 3 1 (0.826 %) BusinessObjects 3 1 (0.826 %) SQL Server 2000 3 1 (0.826 %) SQL Server Reporting Services 3 1 (0.826 %) SQL Server 2005 3 1 (0.826 %) Informix
General 1 27 (22.31 %) Telecoms 2 7 (5.785 %) Pensions 3 5 (4.132 %) Finance 4 4 (3.306 %) Education 5 3 (2.479 %) Banking 6 2 (1.653 %) Front Office 6 2 (1.653 %) Investment Banking 6 2 (1.653 %) Health 6 2 (1.653 %) Marketing 7 1 (0.826 %) Chemicals 7 1 (0.826 %) Retail	Miscellaneous 1 9 (7.438 %) Client/Server 2 6 (4.959 %) German Language 3 5 (4.132 %) Clustering 4 3 (2.479 %) Statistics 5 2 (1.653 %) Mathematics 5 2 (1.653 %) IVR 5 2 (1.653 %) Mainframe 5 2 (1.653 %) Management Information System 5 2 (1.653 %) Fixed Income 6 1 (0.826 %) Firmware 6 1 (0.826 %) Thin Client 6 1 (0.826 %) Fat Client
Operating Systems 1 87 (71.90 %) Windows 2 28 (23.14 %) Windows 2000 3 16 (13.22 %) Windows XP 4 9 (7.438 %) Windows Server 2003 5 8 (6.612 %) Windows NT 6 4 (3.306 %) Linux 7 2 (1.653 %) VMS 7 2 (1.653 %) zOS 7 2 (1.653 %) AIX	Processes & Methodologies 1 9 (7.438 %) Project Management 2 8 (6.612 %) Fault Management 3 6 (4.959 %) B2B 3 6 (4.959 %) B2C 3 6 (4.959 %) ITIL 4 4 (3.306 %) ERP 4 4 (3.306 %) Business Intelligence 4 4 (3.306 %) Data Management 4 4 (3.306 %) Time Management 5 2 (1.653 %) Asset Management 5 2 (1.653 %) Information Management 5 2 (1.653 %) Investment Management 5 2 (1.653 %) Enterprise Architecture 5 2 (1.653 %) Business Development 5 2 (1.653 %) Direct Marketing 5 2 (1.653 %) OO 5 2 (1.653 %) E-Commerce 6 1 (0.826 %) Service Delivery 6 1 (0.826 %) Change Management 6 1 (0.826 %) Problem Management
Programming Languages 1 18 (14.88 %) SQL 2 5 (4.132 %) VB 3 3 (2.479 %) Transact-SQL 4 2 (1.653 %) C 4 2 (1.653 %) C# 4 2 (1.653 %) VB.NET 4 2 (1.653 %) VBA 4 2 (1.653 %) VB6 5 1 (0.826 %) Java	Qualifications 1 13 (10.74 %) Microsoft Certification 2 10 (8.264 %) Degree 3 8 (6.612 %) MCP 4 5 (4.132 %) MCSE 4 5 (4.132 %) Cisco Certification 5 4 (3.306 %) CCIE 5 4 (3.306 %) CCNP 6 2 (1.653 %) CCA 6 2 (1.653 %) Citrix Certification 6 2 (1.653 %) JNCIS 6 2 (1.653 %) JNCIP 6 2 (1.653 %) MCDST 6 2 (1.653 %) MCSA 7 1 (0.826 %) CCEA
Quality Assurance & Compliance 1 15 (12.40 %) SLA	System Software 1 23 (19.01 %) Active Directory 2 2 (1.653 %) Backup Exec 3 1 (0.826 %) Citrix Presentation Server 3 1 (0.826 %) MetaFrame 3 1 (0.826 %) VMware Workstation
Systems Management 1 6 (4.959 %) Systems Management Server (SMS) 2 1 (0.826 %) BMC Marimba 2 1 (0.826 %) OpenView 2 1 (0.826 %) CiscoWorks	Vendors 1 29 (23.97 %) Microsoft 2 18 (14.88 %) Citrix 3 11 (9.091 %) Lotus 4 7 (5.785 %) Cisco 5 5 (4.132 %) Oracle 5 5 (4.132 %) Dell 6 4 (3.306 %) Juniper 6 4 (3.306 %) VMware 7 3 (2.479 %) Siemens 8 2 (1.653 %) VERITAS 8 2 (1.653 %) Cognos 8 2 (1.653 %) HP 8 2 (1.653 %) Teradata 8 2 (1.653 %) Alterian 8 2 (1.653 %) Huawei 8 2 (1.653 %) Unica 8 2 (1.653 %) Apple 8 2 (1.653 %) BT 9 1 (0.826 %) Sage 9 1 (0.826 %) Remedy