The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Technical Support
Rank 74 111 109
Rank change year-on-year
+37 -2
Permanent jobs requiring a Technical Support 21 13 18
As % of all permanent IT jobs located in Cheshire 1.75% 0.76% 1.01%
As % of the Job Titles category 1.84% 0.78% 1.02%
Number of salaries quoted 20 10 18
Average salary £17,000 £32,250 £28,750
Average salary % change year-on-year
-47.28% +12.17%
UK excluding London average salary £27,500 £30,000 £28,500
% change year-on-year
-8.33% +5.26%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1144 1660 1761
As % of all permanent IT jobs located in Cheshire 95.33% 96.51% 98.32%
Number of salaries quoted 980 1265 1283
Average salary £37,500 £40,000 £36,000
Average salary % change year-on-year
-6.25% +11.11%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £52,500 £52,500 £52,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cheshire

Technical Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cheshire region.

Technical Support Salary Trend in Cheshire

Technical Support
Salary Histogram in Cheshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Cheshire region over the 3 months to 29 April 2016.

Technical Support Salary Histogram in Cheshire

Technical Support
Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Cheshire region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Alderley Edge - 12 £17,000 -
Knutsford - 2 £31,500 -
Warrington +13 1 £19,000 +11.76%
Technical Support
North West

Technical Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 29 April 2016, IT jobs across the Cheshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 30 (55.56%) Analytical Skills
2 28 (51.85%) Windows
3 25 (46.30%) Telecoms
4 24 (44.44%) Microsoft
5 22 (40.74%) Broadband
5 22 (40.74%) MS Excel
6 18 (33.33%) Internet
7 15 (27.78%) Active Directory
8 14 (25.93%) Windows Server
9 13 (24.07%) Android
10 12 (22.22%) Linux
10 12 (22.22%) Windows Server 2008
10 12 (22.22%) Apple iOS
11 11 (20.37%) Disaster Recovery
12 10 (18.52%) Firewall
12 10 (18.52%) ITIL
12 10 (18.52%) SQL
12 10 (18.52%) IIS
13 9 (16.67%) LAN
13 9 (16.67%) VPN
13 9 (16.67%) NAS
13 9 (16.67%) Windows 7
14 8 (14.81%) Time Management
14 8 (14.81%) Continuous Improvement
14 8 (14.81%) Software Licensing
14 8 (14.81%) VMware
14 8 (14.81%) Business Continuity
14 8 (14.81%) Configuration Management
15 7 (12.96%) Wireless
15 7 (12.96%) Windows Server 2012

Technical Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 29 April 2016, IT jobs across the Cheshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (18.52%) IIS
2 6 (11.11%) MS Exchange
3 4 (7.41%) JBoss
3 4 (7.41%) WebLogic
4 3 (5.56%) IBM Notes
Applications
1 22 (40.74%) MS Excel
2 3 (5.56%) MS Office
Cloud Services
1 6 (11.11%) Office 365
2 4 (7.41%) PaaS
2 4 (7.41%) SaaS
Communications & Networking
1 22 (40.74%) Broadband
2 18 (33.33%) Internet
3 10 (18.52%) Firewall
4 9 (16.67%) LAN
4 9 (16.67%) NAS
4 9 (16.67%) VPN
5 7 (12.96%) Wireless
6 6 (11.11%) WAN
7 4 (7.41%) FTP
8 3 (5.56%) DHCP
8 3 (5.56%) DNS
8 3 (5.56%) SAN
8 3 (5.56%) TCP/IP
9 2 (3.70%) Wi-Fi
10 1 (1.85%) VLAN
Database & Business Intelligence
1 1 (1.85%) SQL Server
General
1 25 (46.30%) Telecoms
2 4 (7.41%) Automotive
3 1 (1.85%) Finance
3 1 (1.85%) French Language
3 1 (1.85%) Legal
Libraries, Frameworks & Software Standards
1 4 (7.41%) .NET
1 4 (7.41%) .NET Framework
1 4 (7.41%) Middleware
1 4 (7.41%) Web Services
Miscellaneous
1 30 (55.56%) Analytical Skills
2 4 (7.41%) Data Centre
2 4 (7.41%) Driving Licence
3 1 (1.85%) Blackberry
3 1 (1.85%) iPad
Operating Systems
1 28 (51.85%) Windows
2 14 (25.93%) Windows Server
3 13 (24.07%) Android
4 12 (22.22%) Apple iOS
4 12 (22.22%) Linux
4 12 (22.22%) Windows Server 2008
5 9 (16.67%) Windows 7
6 7 (12.96%) Windows Server 2012
7 4 (7.41%) Unix
8 3 (5.56%) Windows Server 2003
9 1 (1.85%) Windows CE
Processes & Methodologies
1 11 (20.37%) Disaster Recovery
2 10 (18.52%) ITIL
3 8 (14.81%) Business Continuity
3 8 (14.81%) Configuration Management
3 8 (14.81%) Continuous Improvement
3 8 (14.81%) Software Licensing
3 8 (14.81%) Time Management
4 5 (9.26%) Service Management
5 1 (1.85%) Business Intelligence
5 1 (1.85%) Network Monitoring
5 1 (1.85%) Server Monitoring
5 1 (1.85%) Server Virtualisation
Programming Languages
1 10 (18.52%) SQL
2 4 (7.41%) C++
Qualifications
1 4 (7.41%) Degree
2 3 (5.56%) CCNA
2 3 (5.56%) Cisco Certification
2 3 (5.56%) Microsoft Certification
System Software
1 15 (27.78%) Active Directory
2 2 (3.70%) Hyper-V
3 1 (1.85%) VMware Infrastructure
Vendors
1 24 (44.44%) Microsoft
2 8 (14.81%) VMware
3 4 (7.41%) Oracle
4 3 (5.56%) Cisco
4 3 (5.56%) CommVault
4 3 (5.56%) Lotus
4 3 (5.56%) NetApp
5 1 (1.85%) Apple
5 1 (1.85%) Citrix
5 1 (1.85%) Motorola
Cheshire
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