The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cheshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 106 89 94
Rank change year-on-year
-17 +5
Permanent jobs requiring a Technical Support 17 39 25
As % of all permanent IT jobs located in Cheshire 0.945% 1.942% 1.514%
As % of the Job Titles category 0.986% 2.035% 1.607%
Number of salaries quoted 16 35 21
Average salary £24,000 £30,000 £25,000
Average salary % change year-on-year
-19.99% +19.99%
90% offered a salary of more than £17,000 £19,400 £22,500
10% offered a salary of more than £32,000 £38,000 £42,500
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1725 1916 1556
As % of all permanent IT jobs located in Cheshire 95.89% 95.42% 94.25%
Number of salaries quoted 1371 1684 1327
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,100 £23,000 £22,500
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
North West

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Cheshire region as a proportion of the total demand within the Job Titles category.

Cheshire Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cheshire region.

Cheshire Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Cheshire region over the 3 months to 24 May 2013.

Cheshire Technical Support Salary Histogram

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Cheshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Warrington +16 11 £25,500 -15.00%
Macclesfield - 4 £34,000 -
Knutsford - 2 £22,500 -
Technical Support
North West

Technical Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Cheshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 30 (61.22%) Windows
2 18 (36.73%) Linux
3 12 (24.49%) SQL
3 12 (24.49%) UNIX
3 12 (24.49%) VMware
4 11 (22.45%) Telecoms
4 11 (22.45%) VMware Infrastructure
4 11 (22.45%) Java
4 11 (22.45%) Microsoft
5 10 (20.41%) HTTP
5 10 (20.41%) Windows Server 2008
6 9 (18.37%) Degree
6 9 (18.37%) Shell Script
7 8 (16.33%) Windows Server 2003
7 8 (16.33%) Active Directory
7 8 (16.33%) Citrix
7 8 (16.33%) SQL Server
7 8 (16.33%) ITIL
7 8 (16.33%) LAN
7 8 (16.33%) WAN
7 8 (16.33%) Windows XP
7 8 (16.33%) MS Exchange
7 8 (16.33%) Banking
8 7 (14.29%) Firewall
8 7 (14.29%) TCP/IP
9 6 (12.24%) Cisco
9 6 (12.24%) SAN
9 6 (12.24%) MS Excel
10 5 (10.20%) Red Hat Enterprise Linux
10 5 (10.20%) C

Technical Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Cheshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (2.041%) SAP Basis
1 1 (2.041%) .NET
Application Platforms
1 8 (16.33%) MS Exchange
2 4 (8.163%) Exchange Server 2010
3 2 (4.082%) Blackberry Enterprise Server
3 2 (4.082%) Exchange Server 2007
4 1 (2.041%) Tomcat
4 1 (2.041%) SharePoint
Applications
1 6 (12.24%) MS Excel
2 2 (4.082%) MS Office
Business Applications
1 1 (2.041%) Line 500
1 1 (2.041%) Sage 1000
1 1 (2.041%) Sage BI
Communications & Networking
1 10 (20.41%) HTTP
2 8 (16.33%) LAN
2 8 (16.33%) WAN
3 7 (14.29%) Firewall
3 7 (14.29%) TCP/IP
4 6 (12.24%) SAN
5 4 (8.163%) DNS
5 4 (8.163%) WLAN
5 4 (8.163%) Internet
5 4 (8.163%) PBX
5 4 (8.163%) Wireless
6 3 (6.122%) VoIP
7 2 (4.082%) VPN
7 2 (4.082%) MPLS
7 2 (4.082%) DSL
7 2 (4.082%) LDAP
7 2 (4.082%) SMTP
7 2 (4.082%) DHCP
7 2 (4.082%) Ethernet
7 2 (4.082%) ADSL
Database & Business Intelligence
1 8 (16.33%) SQL Server
2 4 (8.163%) SQL Server 2008
3 1 (2.041%) SAP HANA
3 1 (2.041%) RDBMS
3 1 (2.041%) BusinessObjects
General
1 11 (22.45%) Telecoms
2 8 (16.33%) Banking
3 2 (4.082%) Finance
3 2 (4.082%) Manufacturing
Miscellaneous
1 3 (6.122%) Handset
2 2 (4.082%) Blackberry
2 2 (4.082%) Mathematics
2 2 (4.082%) Computer Science
2 2 (4.082%) Cloud Computing
3 1 (2.041%) Mobile App
3 1 (2.041%) iPhone
3 1 (2.041%) Smartphone
Operating Systems
1 30 (61.22%) Windows
2 18 (36.73%) Linux
3 12 (24.49%) UNIX
4 10 (20.41%) Windows Server 2008
5 8 (16.33%) Windows Server 2003
5 8 (16.33%) Windows XP
6 5 (10.20%) Red Hat Enterprise Linux
6 5 (10.20%) Windows 7
7 1 (2.041%) Fedora
7 1 (2.041%) Ubuntu
7 1 (2.041%) Mac OS
7 1 (2.041%) CentOS
7 1 (2.041%) Windows Vista
7 1 (2.041%) Solaris
Processes & Methodologies
1 8 (16.33%) ITIL
2 3 (6.122%) Incident Management
2 3 (6.122%) ERP
3 2 (4.082%) Time Management
3 2 (4.082%) Service Management
4 1 (2.041%) Capacity Planning
4 1 (2.041%) Product Management
4 1 (2.041%) Infrastructure Management
4 1 (2.041%) Business Analysis
4 1 (2.041%) Problem Management
4 1 (2.041%) PRINCE2
4 1 (2.041%) CRM
4 1 (2.041%) E-Commerce
4 1 (2.041%) Project Management
4 1 (2.041%) Business Intelligence
Programming Languages
1 12 (24.49%) SQL
2 11 (22.45%) Java
3 9 (18.37%) Shell Script
4 5 (10.20%) C
5 1 (2.041%) Bash shell
5 1 (2.041%) C#
5 1 (2.041%) C++
5 1 (2.041%) ABAP
Qualifications
1 9 (18.37%) Degree
2 5 (10.20%) Microsoft Certification
3 4 (8.163%) HP APS
4 2 (4.082%) MCP
4 2 (4.082%) MCSE
4 2 (4.082%) MCTS
4 2 (4.082%) VMware Certified Professional (VCP)
5 1 (2.041%) SC Cleared
5 1 (2.041%) Security Cleared
5 1 (2.041%) PRINCE2 Certification
5 1 (2.041%) ITIL Certification
Quality Assurance & Compliance
1 3 (6.122%) QA
1 3 (6.122%) SLA
System Software
1 11 (22.45%) VMware Infrastructure
2 8 (16.33%) Active Directory
3 4 (8.163%) XenApp
3 4 (8.163%) XenDesktop
3 4 (8.163%) VMware ESX
4 2 (4.082%) VMware ESXi
4 2 (4.082%) vSphere
5 1 (2.041%) Hyper-V
Vendors
1 12 (24.49%) VMware
2 11 (22.45%) Microsoft
3 8 (16.33%) Citrix
4 6 (12.24%) Cisco
5 5 (10.20%) Red Hat
6 4 (8.163%) HP
6 4 (8.163%) Sage
6 4 (8.163%) NetApp
6 4 (8.163%) ProCurve
6 4 (8.163%) Mitel
7 2 (4.082%) Sophos
7 2 (4.082%) Oracle
7 2 (4.082%) SonicWALL
7 2 (4.082%) Draytek
8 1 (2.041%) SAP
8 1 (2.041%) Sybase
8 1 (2.041%) Business Objects
Warrington, Liverpool, Manchester, North West
This role is for a 3rd Line Technical Support engineer who has strong Windows OS background and ideally VMWare and Citrix experience... The most successful Technical Support candidates...
360 Resourcing Solutions
Salary: £30k - 40k per year + Bens
Posted: 22 May 2013