The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Cheshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 124 94 124
Rank change year-on-year
-30 +30
Permanent jobs requiring a Technical Support 3 22 12
As % of all permanent IT jobs located in Cheshire 0.16% 1.35% 0.54%
As % of the Job Titles category 0.17% 1.44% 0.57%
Number of salaries quoted 2 19 11
Average salary £24,750 £23,500 £30,000
Average salary % change year-on-year
+5.31% -21.66%
90% offered a salary of more than £21,750 £19,000 £24,000
10% offered a salary of more than £27,750 £57,750 £42,500
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cheshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cheshire
Permanent IT job ads with a match in the
Job Titles category
1799 1527 2122
As % of all permanent IT jobs located in Cheshire 94.19% 93.85% 96.24%
Number of salaries quoted 1436 1233 1822
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £23,500 £22,500 £25,000
10% offered a salary of more than £55,000 £58,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Cheshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Cheshire

Technical Support
Salary Trend in Cheshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Cheshire region.

Technical Support Salary Trend in Cheshire

Technical Support
Top 30 Related IT Skills in Cheshire

For the 6 months to 27 August 2014, IT jobs across the Cheshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 17 (77.27%) SQL
1 17 (77.27%) Windows
2 15 (68.18%) Microsoft
3 11 (50.00%) Active Directory
4 9 (40.91%) SQL Server Reporting Services
5 8 (36.36%) Games
5 8 (36.36%) Citrix
5 8 (36.36%) Microsoft Certification
5 8 (36.36%) MCSE
5 8 (36.36%) MCSA
5 8 (36.36%) IIS
5 8 (36.36%) MCITP
6 7 (31.82%) SQL Server
6 7 (31.82%) McAfee ePO
6 7 (31.82%) McAfee
7 6 (27.27%) VMware
7 6 (27.27%) SharePoint
7 6 (27.27%) XenApp
7 6 (27.27%) Windows Server 2008
7 6 (27.27%) Hyper-V
8 5 (22.73%) SQL Server 2008
8 5 (22.73%) SQL Server 2005
8 5 (22.73%) Finance
9 4 (18.18%) Terminal Server
9 4 (18.18%) Windows Server 2003
9 4 (18.18%) DNS
9 4 (18.18%) MS Excel
9 4 (18.18%) ITIL
9 4 (18.18%) MS Office
9 4 (18.18%) VMware Infrastructure

Technical Support
Top Related IT Skills in Cheshire by Category

For the 6 months to 27 August 2014, IT jobs across the Cheshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (36.36%) IIS
2 6 (27.27%) SharePoint
3 3 (13.64%) Tomcat
4 1 (4.55%) CMS
4 1 (4.55%) Sitecore CMS
Applications
1 4 (18.18%) MS Office
1 4 (18.18%) MS Excel
Business Applications
1 1 (4.55%) Dynamics NAV
1 1 (4.55%) Dynamics CRM
1 1 (4.55%) Dynamics AX
Cloud Services
1 1 (4.55%) Office 365
Communications & Networking
1 4 (18.18%) DNS
2 2 (9.09%) Firewall
2 2 (9.09%) NAS
2 2 (9.09%) DHCP
2 2 (9.09%) VPN
Database & Business Intelligence
1 9 (40.91%) SQL Server Reporting Services
2 7 (31.82%) SQL Server
3 5 (22.73%) SQL Server 2005
3 5 (22.73%) SQL Server 2008
4 4 (18.18%) SQL Server 2012
Development Applications
1 1 (4.55%) Visual Studio
1 1 (4.55%) VSS/SourceSafe
1 1 (4.55%) Team Foundation Server
General
1 8 (36.36%) Games
2 5 (22.73%) Finance
3 1 (4.55%) Advertising
Libraries, Frameworks & Software Standards
1 1 (4.55%) HTML
1 1 (4.55%) .NET
1 1 (4.55%) ADO.NET
1 1 (4.55%) ASP.NET
1 1 (4.55%) CSS
1 1 (4.55%) Web Services
1 1 (4.55%) XML
1 1 (4.55%) XSLT
1 1 (4.55%) WCF
Operating Systems
1 17 (77.27%) Windows
2 6 (27.27%) Windows Server 2008
3 4 (18.18%) Windows Server 2012
3 4 (18.18%) Windows Server 2003
4 3 (13.64%) Linux
4 3 (13.64%) UNIX
5 2 (9.09%) Apple iOS
5 2 (9.09%) Android
6 1 (4.55%) Windows XP
6 1 (4.55%) Windows 8
Processes & Methodologies
1 4 (18.18%) ITIL
2 2 (9.09%) ERP
2 2 (9.09%) Configuration Management
3 1 (4.55%) Service Management
3 1 (4.55%) Change Management
3 1 (4.55%) MVC
3 1 (4.55%) Logistics
3 1 (4.55%) Portfolio Management
3 1 (4.55%) OOD
3 1 (4.55%) OO
3 1 (4.55%) CRM
Programming Languages
1 17 (77.27%) SQL
2 1 (4.55%) T-SQL
2 1 (4.55%) C
2 1 (4.55%) C#
2 1 (4.55%) Java
2 1 (4.55%) JavaScript
Qualifications
1 8 (36.36%) MCSE
1 8 (36.36%) MCSA
1 8 (36.36%) Microsoft Certification
1 8 (36.36%) MCITP
2 1 (4.55%) Security Cleared
2 1 (4.55%) ITIL Certification
Quality Assurance & Compliance
1 2 (9.09%) SLA
System Software
1 11 (50.00%) Active Directory
2 6 (27.27%) Hyper-V
2 6 (27.27%) XenApp
3 4 (18.18%) Terminal Server
3 4 (18.18%) VMware Infrastructure
4 2 (9.09%) Citrix Presentation Server
5 1 (4.55%) VMware ESX
5 1 (4.55%) XenServer
5 1 (4.55%) XenDesktop
Systems Management
1 7 (31.82%) McAfee ePO
Vendors
1 15 (68.18%) Microsoft
2 8 (36.36%) Citrix
3 7 (31.82%) McAfee
4 6 (27.27%) VMware
5 2 (9.09%) Infor
5 2 (9.09%) HP
6 1 (4.55%) Dell
6 1 (4.55%) Sun
6 1 (4.55%) Sitecore
6 1 (4.55%) Oracle
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