The statistics below represent IT jobs advertised across the Scotland region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 148 - 173
Rank change year-on-year
- 0
Permanent jobs requiring a Help Desk Support 1 0 2
As % of all permanent IT jobs located in Scotland 0.036% - 0.054%
As % of the Job Titles category 0.038% - 0.056%
Number of salaries quoted 1 0 1
Median salary £18,500 - £27,500
UK excluding London median salary £21,750 £22,500 £22,500
% change year-on-year
-3.33% -
Help Desk Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2631 3106 3588
As % of all permanent IT jobs located in Scotland 95.88% 95.54% 96.58%
Number of salaries quoted 1604 1992 2299
Median salary £44,500 £42,500 £40,000
Median salary % change year-on-year
+4.70% +6.25%
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Scotland

Help Desk Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Scotland region.

Help Desk Support Salary Trend in Scotland

Help Desk Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Scotland region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Fife - 1 £18,500 -
Help Desk Support
UK

Help Desk Support Skill Set
Top 27 Related IT Skills in Scotland

For the 6 months to 27 August 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Help Desk Support in the job title.

1 3 (42.86%) SQL
2 2 (28.57%) SLA
2 2 (28.57%) Service Management
2 2 (28.57%) ITSM
2 2 (28.57%) ServiceNow
2 2 (28.57%) API Integration
3 1 (14.29%) Driving Licence
3 1 (14.29%) VMware
3 1 (14.29%) Cisco
3 1 (14.29%) Microsoft
3 1 (14.29%) Active Directory
3 1 (14.29%) Mac OS X
3 1 (14.29%) Apple
3 1 (14.29%) Internet
3 1 (14.29%) SQL Server
3 1 (14.29%) MS Office
3 1 (14.29%) Windows
3 1 (14.29%) MS Excel
3 1 (14.29%) DNS
3 1 (14.29%) Degree
3 1 (14.29%) Computer Science
3 1 (14.29%) QA
3 1 (14.29%) VMware Infrastructure
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Windows 7
3 1 (14.29%) Windows 8
3 1 (14.29%) Windows Server 2012

Help Desk Support Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (14.29%) MS Excel
1 1 (14.29%) MS Office
Communications & Networking
1 1 (14.29%) DNS
1 1 (14.29%) Internet
Database & Business Intelligence
1 1 (14.29%) SQL Server
Miscellaneous
1 1 (14.29%) Computer Science
1 1 (14.29%) Driving Licence
Operating Systems
1 1 (14.29%) Mac OS X
1 1 (14.29%) Windows
1 1 (14.29%) Windows 7
1 1 (14.29%) Windows 8
1 1 (14.29%) Windows Server 2008
1 1 (14.29%) Windows Server 2012
Processes & Methodologies
1 2 (28.57%) API Integration
1 2 (28.57%) ITSM
1 2 (28.57%) Service Management
Programming Languages
1 3 (42.86%) SQL
Qualifications
1 1 (14.29%) Degree
Quality Assurance & Compliance
1 2 (28.57%) SLA
2 1 (14.29%) QA
System Software
1 1 (14.29%) Active Directory
1 1 (14.29%) VMware Infrastructure
Vendors
1 2 (28.57%) ServiceNow
2 1 (14.29%) Apple
2 1 (14.29%) Cisco
2 1 (14.29%) Microsoft
2 1 (14.29%) VMware