The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 169 157 149
Rank change year-on-year
-12 -8
Permanent jobs requiring a Help Desk Support 1 5 4
As % of all permanent IT jobs located in Scotland 0.027% 0.15% 0.13%
As % of the Job Titles category 0.028% 0.16% 0.14%
Number of salaries quoted 0 2 4
Average salary - £40,000 £28,750
Average salary % change year-on-year
- +39.13%
UK excluding London average salary £23,000 £20,375 £21,000
% change year-on-year
+12.88% -2.97%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3515 3108 2950
As % of all permanent IT jobs located in Scotland 94.74% 95.31% 92.74%
Number of salaries quoted 2303 2049 2055
Average salary £40,000 £40,500 £38,500
Average salary % change year-on-year
-1.23% +5.19%
90% offered a salary of more than £27,500 £29,000 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Support
UK

Help Desk Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Scotland

Help Desk Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Scotland region.

Help Desk Support Salary Trend in Scotland

Help Desk Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Scotland region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow - 1 - -
Help Desk Support
UK

Help Desk Support
Top 12 Related IT Skills in Scotland

For the 6 months to 28 July 2014, IT jobs across the Scotland region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 2 (66.67%) Windows XP
1 2 (66.67%) Windows
2 1 (33.33%) MS Excel
2 1 (33.33%) MS Office
2 1 (33.33%) Incident Management
2 1 (33.33%) SCCM
2 1 (33.33%) Windows 7
2 1 (33.33%) Microsoft
2 1 (33.33%) Dell
2 1 (33.33%) Citrix
2 1 (33.33%) Law
2 1 (33.33%) VMware

Help Desk Support
Top Related IT Skills in Scotland by Category

For the 6 months to 28 July 2014, IT jobs across the Scotland region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (33.33%) MS Excel
1 1 (33.33%) MS Office
General
1 1 (33.33%) Law
Operating Systems
1 2 (66.67%) Windows XP
1 2 (66.67%) Windows
2 1 (33.33%) Windows 7
Processes & Methodologies
1 1 (33.33%) Incident Management
Systems Management
1 1 (33.33%) SCCM
Vendors
1 1 (33.33%) Microsoft
1 1 (33.33%) Dell
1 1 (33.33%) Citrix
1 1 (33.33%) VMware