Help Desk Support
UK
The median Help Desk Support salary in the UK is £24,000 per year according to job vacancies posted during the 6 months to 27 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 27 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 754 | 900 | 1111 |
| Rank change year-on-year | +146 | +211 | -314 |
| Permanent jobs requiring a Help Desk Support | 142 | 70 | 121 |
| As % of all permanent jobs advertised in the UK | 0.14% | 0.067% | 0.079% |
| As % of the Job Titles category | 0.15% | 0.073% | 0.082% |
| Number of salaries quoted | 124 | 47 | 97 |
| 10th Percentile | £21,075 | £21,900 | £19,800 |
| 25th Percentile | £22,000 | £23,125 | £23,000 |
| Median annual salary (50th Percentile) | £24,000 | £26,000 | £26,000 |
| Median % change year-on-year | -7.69% | - | -1.89% |
| 75th Percentile | £28,188 | £33,125 | £30,000 |
| 90th Percentile | £33,250 | £39,900 | £33,250 |
| UK excluding London median annual salary | £24,000 | £25,000 | £28,000 |
| % change year-on-year | -4.00% | -10.71% | +12.00% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 92,756 | 95,826 | 148,057 |
| % of permanent jobs with a recognized job title | 94.61% | 91.56% | 96.06% |
| Number of salaries quoted | 66,592 | 60,202 | 85,221 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,550 | £60,000 | £60,000 |
| Median % change year-on-year | -12.42% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Help Desk Support
Job Vacancy Trend
Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised.
Help Desk Support
Salary Trend
3-month moving average salary quoted in jobs citing Help Desk Support.
Help Desk Support
Salary Histogram
Salary distribution for jobs citing Help Desk Support over the 6 months to 27 April 2024.
Help Desk Support
Top 16 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the UK over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +96 | 136 | £24,000 | -4.00% | 23 |
| England | +178 | 134 | £24,000 | -7.69% | 28 |
| South East | +77 | 63 | £24,000 | -4.00% | 9 |
| Midlands | +26 | 27 | £24,000 | -14.29% | 3 |
| North of England | +74 | 25 | £24,000 | -12.73% | 7 |
| Work from Home | +101 | 24 | £22,500 | -13.46% | 4 |
| West Midlands | +41 | 21 | £23,500 | -27.69% | 1 |
| South West | -5 | 15 | £24,000 | -11.11% | 3 |
| North West | +24 | 13 | £26,500 | - | 4 |
| Yorkshire | - | 10 | £23,100 | - | 2 |
| East Midlands | -11 | 6 | £25,500 | +15.91% | 2 |
| Wales | - | 3 | £21,500 | - | |
| London | +119 | 2 | £36,250 | +36.79% | 5 |
| East of England | +8 | 2 | £25,000 | +8.70% | 2 |
| North East | -1 | 2 | £27,649 | +0.54% | 1 |
| Scotland | - | 1 | £24,500 | - |
Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 27 April 2024, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Support in the job title.
|
|
Help Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||