The statistics below represent IT jobs advertised across the UK that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 730 666 667
Rank change year-on-year
-64 +1
Permanent jobs requiring a Technical Support Analyst 197 328 318
As % of all permanent IT jobs located in the UK 0.20% 0.30% 0.27%
As % of the Job Titles category 0.21% 0.31% 0.28%
Number of salaries quoted 177 295 285
Median salary £30,000 £28,000 £30,500
Median salary % change year-on-year
+7.14% -8.19%
90% offered a salary of more than £20,150 £22,000 £21,900
10% offered a salary of more than £57,500 £46,750 £42,750
UK excluding London median salary £27,250 £25,000 £29,063
% change year-on-year
+9.00% -13.97%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94503 106017 112388
As % of all permanent IT jobs located in the UK 96.44% 96.30% 96.47%
Number of salaries quoted 79488 87462 91612
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the UK

Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst within the UK.

Technical Support Analyst Salary Trend in the UK

Technical Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Analyst over the 3 months to 27 July 2016 within the UK.

Technical Support Analyst Salary Histogram in the UK

Technical Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the UK over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -74 185 £28,500 -5.00% 20
South East -5 65 £27,500 +12.24% 5
London -9 53 £40,000 +1.26% 4
Yorkshire +12 21 £23,500 -4.08% 1
Surrey +1 20 £25,000 +2.04%
West Yorkshire +33 17 £22,500 -8.16% 1
East of England +14 14 £32,500 +19.26% 1
Leeds +36 12 £18,000 - 1
East Midlands +12 9 £57,500 +101.75% 2
South West +12 9 £35,000 +16.66% 3
Brighton +8 9 £23,000 +15.00% 1
East Sussex +6 9 £23,000 +15.00% 1
Oxfordshire -13 9 £31,000 +15.88% 1
West Midlands -5 8 £29,750 +19.00% 1
City of London +45 7 £34,750 -20.57% 2
Bedfordshire +24 7 £35,000 -
Nottingham +20 7 £57,500 +101.75% 1
Reading +17 7 £32,500 -23.52%
Nottinghamshire +14 7 £57,500 +101.75% 1
Berkshire +5 7 £32,500 -23.52% 1
West Sussex -2 7 £35,000 -
Wiltshire +20 6 £35,000 - 3
Guildford +19 6 £29,000 +1.75%
Kent +18 6 £22,500 -55.00%
North West +5 6 £24,615 +23.07% 3
Gatwick -2 6 £35,000 -
Swindon - 6 £35,000 - 2
Hertfordshire +20 5 £28,750 -4.16%
Halifax +1 5 £23,500 -6.00%
Wales -10 5 £26,000 +3.89%

Technical Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 27 July 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support Analyst in the job title.

1 264 (55.00%) Windows
2 185 (38.54%) Microsoft
3 156 (32.50%) Active Directory
4 150 (31.25%) SQL
5 140 (29.17%) Windows Server
6 127 (26.46%) VMware
7 111 (23.13%) MS Office
8 107 (22.29%) MS Excel
9 103 (21.46%) Degree
9 103 (21.46%) Windows Server 2012
10 101 (21.04%) Windows Server 2008
11 97 (20.21%) Finance
12 92 (19.17%) ITIL
13 83 (17.29%) Cisco
14 75 (15.63%) SQL Server
15 72 (15.00%) MS Exchange
16 67 (13.96%) Windows 7
17 59 (12.29%) VMware Infrastructure
18 51 (10.63%) Oracle
18 51 (10.63%) TCP/IP
19 48 (10.00%) SAN
20 47 (9.79%) DNS
21 46 (9.58%) DHCP
22 45 (9.38%) Firewall
23 44 (9.17%) Windows Server 2003
23 44 (9.17%) Linux
24 43 (8.96%) Citrix
25 42 (8.75%) Unix
26 41 (8.54%) Windows 8
27 39 (8.13%) Hyper-V

Technical Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (15.00%) MS Exchange
2 35 (7.29%) IIS
3 32 (6.67%) Exchange Server 2013
4 28 (5.83%) SharePoint
5 21 (4.38%) Exchange Server 2010
6 19 (3.96%) Apache
7 11 (2.29%) Exchange Server 2000
7 11 (2.29%) WebSphere
8 10 (2.08%) Exchange Server 2007
9 9 (1.88%) Skype for Business
10 7 (1.46%) Tomcat
11 6 (1.25%) Exchange Server 2003
12 5 (1.04%) SharePoint 2013
12 5 (1.04%) WebLogic
13 4 (0.83%) JBoss
14 3 (0.63%) BizTalk Server
14 3 (0.63%) Oracle HTTP Server
14 3 (0.63%) SharePoint Server
15 1 (0.21%) Joomla!
15 1 (0.21%) SharePoint 2010
Applications
1 111 (23.13%) MS Office
2 107 (22.29%) MS Excel
3 3 (0.63%) MS Visio
4 1 (0.21%) MS PowerPoint
Business Applications
1 7 (1.46%) Remedy ITSM
2 6 (1.25%) Oracle EBS
2 6 (1.25%) Oracle EBS R12
3 4 (0.83%) Oracle Applications
3 4 (0.83%) Salesforce.com CRM
4 3 (0.63%) Dynamics AX
4 3 (0.63%) Dynamics CRM
5 1 (0.21%) assyst
5 1 (0.21%) JDE EnterpriseOne
5 1 (0.21%) LatentZero
5 1 (0.21%) Markit EDM
5 1 (0.21%) Sage 200
5 1 (0.21%) thinkFolio
Cloud Services
1 24 (5.00%) Office 365
2 21 (4.38%) SaaS
3 9 (1.88%) Amazon AWS
3 9 (1.88%) Microsoft Azure
4 4 (0.83%) Mimecast
5 1 (0.21%) GitHub
Communications & Networking
1 51 (10.63%) TCP/IP
2 48 (10.00%) SAN
3 47 (9.79%) DNS
4 46 (9.58%) DHCP
5 45 (9.38%) Firewall
6 30 (6.25%) LAN
7 27 (5.63%) VPN
8 23 (4.79%) Cisco ASA
9 19 (3.96%) WAN
10 16 (3.33%) Internet
11 15 (3.13%) NAS
11 15 (3.13%) SNMP
12 14 (2.92%) Wireshark
13 11 (2.29%) Fibre Channel
13 11 (2.29%) iSCSI
14 10 (2.08%) SMTP
15 7 (1.46%) Cisco IOS
15 7 (1.46%) IPv4
15 7 (1.46%) VLAN
15 7 (1.46%) VoIP
Database & Business Intelligence
1 75 (15.63%) SQL Server
2 16 (3.33%) Oracle Database
3 14 (2.92%) SQL Server Reporting Services
4 13 (2.71%) MySQL
5 7 (1.46%) Relational Database
5 7 (1.46%) SQL Server 2012
6 6 (1.25%) Data Warehouse
6 6 (1.25%) KDB
6 6 (1.25%) Oracle Reports
6 6 (1.25%) SQL Server 2008
6 6 (1.25%) SQL Server Analysis Services
6 6 (1.25%) SQL Server Integration Services
7 5 (1.04%) SQL Server 2014
8 4 (0.83%) RDBMS
9 3 (0.63%) DB2
10 2 (0.42%) BusinessObjects
10 2 (0.42%) Hadoop
10 2 (0.42%) MS Access
10 2 (0.42%) Oracle Database 11g
10 2 (0.42%) SQL Server 2005
Development Applications
1 9 (1.88%) Oracle Forms
2 7 (1.46%) JIRA
3 6 (1.25%) JDeveloper
3 6 (1.25%) Toad
4 2 (0.42%) Jenkins
4 2 (0.42%) MSI
4 2 (0.42%) PowerBuilder
4 2 (0.42%) Talend Open Studio
5 1 (0.21%) Ant
5 1 (0.21%) Maven
5 1 (0.21%) MorphX
5 1 (0.21%) SQL Server Management Studio (SSMS)
5 1 (0.21%) Subversion
5 1 (0.21%) TeamCity
General
1 97 (20.21%) Finance
2 17 (3.54%) Front Office
3 16 (3.33%) Retail
4 15 (3.13%) Back Office
5 12 (2.50%) German Language
6 11 (2.29%) Banking
7 10 (2.08%) Billing
7 10 (2.08%) French Language
8 9 (1.88%) Financial Institution
8 9 (1.88%) Telecoms
9 7 (1.46%) Manufacturing
10 5 (1.04%) Legal
10 5 (1.04%) Spanish Language
11 4 (0.83%) Military
12 3 (0.63%) Advertising
12 3 (0.63%) Automotive
13 2 (0.42%) Arabic Language
13 2 (0.42%) Hindi Language
13 2 (0.42%) Law
13 2 (0.42%) Russian Language
Libraries, Frameworks & Software Standards
1 30 (6.25%) .NET
2 27 (5.63%) HTML
3 20 (4.17%) FIX Protocol
4 12 (2.50%) CSS
5 10 (2.08%) XML
6 6 (1.25%) Django
6 6 (1.25%) Web Services
7 5 (1.04%) SOAP
8 4 (0.83%) J2EE
8 4 (0.83%) XSLT
9 3 (0.63%) JSP
9 3 (0.63%) Middleware
9 3 (0.63%) Rendezvous
9 3 (0.63%) TIBCO EMS
10 2 (0.42%) JSON
10 2 (0.42%) REST
10 2 (0.42%) Software Packaging
11 1 (0.21%) Dojo
11 1 (0.21%) Spring MVC
11 1 (0.21%) Spring Web Flow
Miscellaneous
1 38 (7.92%) Analytical Skills
2 26 (5.42%) Mathematics
3 19 (3.96%) Derivative
4 18 (3.75%) Computer Science
5 16 (3.33%) Equities
6 15 (3.13%) Hedge funds
7 13 (2.71%) Driving Licence
8 11 (2.29%) Blackberry
9 10 (2.08%) Clustering
10 8 (1.67%) Management Information System
11 7 (1.46%) Data Centre
11 7 (1.46%) Replication
11 7 (1.46%) Statistics
11 7 (1.46%) Tandem
12 5 (1.04%) Chemistry
12 5 (1.04%) e-Learning
12 5 (1.04%) iSeries
12 5 (1.04%) Physics
12 5 (1.04%) Smartphone
13 4 (0.83%) Mainframe
Operating Systems
1 264 (55.00%) Windows
2 140 (29.17%) Windows Server
3 103 (21.46%) Windows Server 2012
4 101 (21.04%) Windows Server 2008
5 67 (13.96%) Windows 7
6 44 (9.17%) Linux
6 44 (9.17%) Windows Server 2003
7 42 (8.75%) Unix
8 41 (8.54%) Windows 8
9 25 (5.21%) Windows 10
10 13 (2.71%) Windows XP
11 12 (2.50%) Mac OS X
12 11 (2.29%) Windows 2000 Server
13 9 (1.88%) Android
14 8 (1.67%) Apple iOS
15 6 (1.25%) CentOS
16 3 (0.63%) Red Hat Enterprise Linux
17 2 (0.42%) Debian
17 2 (0.42%) Windows Vista
18 1 (0.21%) Windows CE
Processes & Methodologies
1 92 (19.17%) ITIL
2 33 (6.88%) CRM
3 24 (5.00%) Network Management
4 22 (4.58%) Incident Management
4 22 (4.58%) Service Delivery
5 21 (4.38%) Project Management
5 21 (4.38%) Time Management
6 18 (3.75%) Disaster Recovery
6 18 (3.75%) Investment Management
6 18 (3.75%) Service Management
7 14 (2.92%) Asset Management
7 14 (2.92%) ITIL V3
8 12 (2.50%) Mentoring
9 11 (2.29%) Business Intelligence
9 11 (2.29%) Change Management
9 11 (2.29%) Migration
10 10 (2.08%) ERP
10 10 (2.08%) ITSM
10 10 (2.08%) Network Monitoring
10 10 (2.08%) Regression Testing
Programming Languages
1 150 (31.25%) SQL
2 28 (5.83%) Java
3 22 (4.58%) Perl
4 19 (3.96%) JavaScript
4 19 (3.96%) PL/SQL
4 19 (3.96%) PowerShell
5 18 (3.75%) C#
5 18 (3.75%) PHP
6 15 (3.13%) Python
6 15 (3.13%) Shell Script
7 13 (2.71%) VBA
8 12 (2.50%) C
9 10 (2.08%) VB
10 8 (1.67%) T-SQL
11 7 (1.46%) VB.NET
12 4 (0.83%) C++
13 3 (0.63%) Delphi
13 3 (0.63%) Pascal
13 3 (0.63%) VBScript
14 2 (0.42%) RPG
Qualifications
1 103 (21.46%) Degree
2 31 (6.46%) CCNA
2 31 (6.46%) Cisco Certification
3 26 (5.42%) Microsoft Certification
4 19 (3.96%) VMware Certified Professional (VCP)
5 18 (3.75%) MCSE
6 16 (3.33%) VCP5
7 14 (2.92%) MCP
8 12 (2.50%) ITIL Certification
8 12 (2.50%) MCITP
8 12 (2.50%) MCSA
9 9 (1.88%) Security Cleared
10 4 (0.83%) A+ Certification
10 4 (0.83%) MCDST
11 3 (0.63%) AAT
11 3 (0.63%) CCNP
11 3 (0.63%) CCSP
12 2 (0.42%) PMI Certification
12 2 (0.42%) PMP
12 2 (0.42%) SC Cleared
Quality Assurance & Compliance
1 30 (6.25%) SLA
2 7 (1.46%) QA
3 4 (0.83%) Data Quality
4 3 (0.63%) ISO/IEC 27001
System Software
1 156 (32.50%) Active Directory
2 59 (12.29%) VMware Infrastructure
3 39 (8.13%) Hyper-V
4 8 (1.67%) XenDesktop
5 7 (1.46%) IMail Server
5 7 (1.46%) vSphere
6 6 (1.25%) VMware ESX
6 6 (1.25%) XenApp
7 4 (0.83%) VMware Workstation
8 3 (0.63%) Oracle RAC
8 3 (0.63%) VMware ESXi
9 2 (0.42%) Microsoft App-V
9 2 (0.42%) Squid
9 2 (0.42%) Virtual Servers
10 1 (0.21%) Terminal Server
10 1 (0.21%) UAG
10 1 (0.21%) Virtual Machines
Systems Management
1 15 (3.13%) Backup Exec
2 13 (2.71%) SCCM
3 8 (1.67%) Norton AntiVirus
4 5 (1.04%) Microsoft Clustering
5 4 (0.83%) DameWare
6 3 (0.63%) ITRS Geneos
6 3 (0.63%) McAfee ePO
6 3 (0.63%) OpenAM
6 3 (0.63%) Perfmon
6 3 (0.63%) Puppet
6 3 (0.63%) WSUS
7 2 (0.42%) FortiGate
7 2 (0.42%) Microsoft Data Protection Manager
7 2 (0.42%) Network Intrusion Detection System
8 1 (0.21%) Cisco CUCM
8 1 (0.21%) Control-M
8 1 (0.21%) Nagios
8 1 (0.21%) SCOM
Vendors
1 185 (38.54%) Microsoft
2 127 (26.46%) VMware
3 83 (17.29%) Cisco
4 51 (10.63%) Oracle
5 43 (8.96%) Citrix
6 25 (5.21%) CheckPoint
7 20 (4.17%) Juniper
8 19 (3.96%) Avaya
9 15 (3.13%) IBM
9 15 (3.13%) Symantec
10 11 (2.29%) HP
10 11 (2.29%) Veeam
11 9 (1.88%) Xerox
12 8 (1.67%) Apple
12 8 (1.67%) Remedy
12 8 (1.67%) Salesforce.com
13 7 (1.46%) Fidessa
13 7 (1.46%) Genesys
13 7 (1.46%) NetSuite
14 6 (1.25%) Bloomberg
Oxford, Oxfordshire
Searchability
Salary: £25000 - £30000 per annum + Pension, Flexible Working, Training Budget
Posted: Yesterday
London
networx
Salary: From £24,001 to £29,000 per annum plus benefits
Posted: 18 hours ago
City, London
Harrington Starr
Salary: £35000 - £45000 per annum + Bonus + Benefits + Training
Posted: 22 hours ago
Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £55000.00 per annum + benefits
Posted: Yesterday
Manchester, Lancashire
Applause IT Innovation
Salary: £22000 - £25000 per annum + bens
Posted: 4 days ago
Milton Keynes, Buckinghamshire
KDR
Salary: £19000 - £25000 per annum + Benefits
Posted: Yesterday
Loughborough, Leicestershire
Blues Point Ltd
Salary: From £18,000 to £25,000 per annum + benefits inc pension
Posted: 4 days ago
City, London
Absolute Solution Limited
Salary: From £32,000 to £35,000 per annum 35k plus bens
Posted: 4 days ago
Swindon
Hays West And Wales
Salary: £32000.00 - £36000.00 per annum + Benefits
Posted: 4 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £16,000 to £20,000 per annum plus additional benefits
Posted: 5 days ago
Amersham
360 Resourcing
Salary: £23k - 25k per year + bonus & Benefits
Posted: 19 days ago
Swindon
Hays West And Wales
Salary: £32000.00 - £36000.00 per annum + Benefits
Posted: 8 days ago
Nelson, Lancashire
Global Technology Solutions Ltd
Salary: £27000 - £32000 per annum
Posted: 5 days ago
Slough, Berkshire
Connected IT
Salary: £25000 - £40000 per annum + Benefits (Salary Negotiable)
Posted: 13 days ago
London
Bluetown Online LTD
Salary: £22000 - £25000 per annum
Posted: 23 days ago
Brighton
Bluetown Online LTD
Posted: 19 days ago
Birmingham
Bluetown Online LTD
Posted: 21 days ago