The statistics below represent IT jobs advertised across the UK that had Technical Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 June 2016 with a comparison to same period over 2 years.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 715 664 682
Rank change year-on-year
-51 +18
Permanent jobs requiring a Technical Support Analyst 209 312 326
As % of all permanent IT jobs located in the UK 0.21% 0.29% 0.27%
As % of the Job Titles category 0.22% 0.30% 0.28%
Number of salaries quoted 192 287 301
Median salary £30,250 £30,000 £30,000
Median salary % change year-on-year
+0.83% -
90% offered a salary of more than £21,500 £22,500 £21,000
10% offered a salary of more than £57,500 £50,000 £45,000
UK excluding London median salary £27,500 £25,000 £27,500
% change year-on-year
+10.00% -9.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94900 105542 116515
As % of all permanent IT jobs located in the UK 96.39% 96.47% 96.49%
Number of salaries quoted 80031 87022 95416
Median salary £47,000 £45,000 £45,000
Median salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support Analyst
Jobs Demand Trend

The demand trend of job ads that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the UK

Technical Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst within the UK.

Technical Support Analyst Salary Trend in the UK

Technical Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support Analyst over the 3 months to 27 June 2016 within the UK.

Technical Support Analyst Salary Histogram in the UK

Technical Support Analyst
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the UK over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -46 198 £30,750 -5.38% 12
London -25 64 £45,000 +16.12% 2
South East +30 63 £27,500 +11.11% 2
Yorkshire +32 24 £23,500 -4.08% 2
West Yorkshire +22 21 £23,500 -6.00% 1
Surrey -1 19 £26,000 +6.12%
Leeds +23 14 £21,000 - 1
East of England +17 12 £28,750 +6.48% 1
North West +16 11 £36,500 +39.71% 5
Oxfordshire -7 11 £31,000 -22.28%
City of London +40 9 £37,500 -25.00% 1
South West +14 9 £31,000 +3.33%
East Sussex +6 8 £24,000 +20.00% 1
Brighton +1 8 £24,000 +20.00% 1
West Sussex - 8 £35,000 -
Wiltshire +21 7 £31,000 -
East Midlands +19 7 £57,500 +101.75% 1
Hertfordshire +19 7 £30,000 -
Manchester +6 7 £38,000 +56.70% 1
Wales -2 7 £26,000 +1.91%
West Midlands -19 7 £35,000 +40.00%
Abingdon -23 7 £31,000 +21.56%
Gatwick - 7 £35,000 -
Halifax +7 6 £23,500 -6.00%
Swindon - 6 £31,000 -
Watford +21 5 £26,250 -13.93%
Nottingham +16 5 £57,500 +101.75% 1
Berkshire +12 5 £32,500 -23.52% 1
Nottinghamshire +8 5 £57,500 +101.75% 1
Cardiff +2 5 £26,000 +16.78%

Technical Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 27 June 2016, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Support Analyst in the job title.

1 297 (56.36%) Windows
2 200 (37.95%) Microsoft
3 179 (33.97%) Active Directory
4 166 (31.50%) Windows Server
5 154 (29.22%) SQL
6 151 (28.65%) VMware
7 128 (24.29%) Windows Server 2012
8 116 (22.01%) Windows Server 2008
9 111 (21.06%) MS Office
10 110 (20.87%) Degree
11 108 (20.49%) MS Excel
11 108 (20.49%) Finance
12 100 (18.98%) Cisco
13 96 (18.22%) ITIL
14 91 (17.27%) MS Exchange
15 82 (15.56%) Windows 7
16 74 (14.04%) VMware Infrastructure
17 71 (13.47%) SQL Server
18 66 (12.52%) SAN
19 58 (11.01%) Windows 8
20 56 (10.63%) Firewall
20 56 (10.63%) Windows Server 2003
21 55 (10.44%) Citrix
22 54 (10.25%) TCP/IP
23 52 (9.87%) Oracle
24 51 (9.68%) Exchange Server 2013
25 48 (9.11%) DHCP
25 48 (9.11%) DNS
26 47 (8.92%) Hyper-V
27 45 (8.54%) SLA

Technical Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 91 (17.27%) MS Exchange
2 51 (9.68%) Exchange Server 2013
3 38 (7.21%) IIS
4 32 (6.07%) Exchange Server 2010
5 28 (5.31%) SharePoint
6 21 (3.98%) Exchange Server 2000
7 16 (3.04%) Apache
8 13 (2.47%) Exchange Server 2007
9 12 (2.28%) Skype for Business
9 12 (2.28%) WebSphere
10 7 (1.33%) Exchange Server 2003
10 7 (1.33%) Tomcat
11 5 (0.95%) SharePoint 2013
12 4 (0.76%) JBoss
13 3 (0.57%) BizTalk Server
13 3 (0.57%) Blackberry Enterprise Server
13 3 (0.57%) Oracle HTTP Server
13 3 (0.57%) WebLogic
14 2 (0.38%) IBM Notes
14 2 (0.38%) SharePoint Server
Applications
1 111 (21.06%) MS Office
2 108 (20.49%) MS Excel
3 3 (0.57%) MS Visio
4 1 (0.19%) Adobe Creative Suite
4 1 (0.19%) MS PowerPoint
Business Applications
1 4 (0.76%) Oracle EBS
1 4 (0.76%) Oracle EBS R12
1 4 (0.76%) Salesforce.com CRM
2 3 (0.57%) Dynamics AX
2 3 (0.57%) Remedy ITSM
3 2 (0.38%) JDE EnterpriseOne
3 2 (0.38%) Oracle Applications
4 1 (0.19%) assyst
4 1 (0.19%) Dynamics CRM
4 1 (0.19%) LatentZero
4 1 (0.19%) Markit EDM
4 1 (0.19%) Sage 200
4 1 (0.19%) thinkFolio
Cloud Services
1 24 (4.55%) Office 365
2 19 (3.61%) SaaS
3 7 (1.33%) Amazon AWS
3 7 (1.33%) Microsoft Azure
4 2 (0.38%) Mimecast
5 1 (0.19%) GitHub
Communications & Networking
1 66 (12.52%) SAN
2 56 (10.63%) Firewall
3 54 (10.25%) TCP/IP
4 48 (9.11%) DHCP
4 48 (9.11%) DNS
5 32 (6.07%) LAN
6 29 (5.50%) VPN
7 23 (4.36%) iSCSI
8 21 (3.98%) Cisco ASA
8 21 (3.98%) Fibre Channel
9 19 (3.61%) Internet
9 19 (3.61%) NAS
10 17 (3.23%) WAN
11 15 (2.85%) SNMP
12 14 (2.66%) Wireshark
13 10 (1.90%) SMTP
14 9 (1.71%) VoIP
15 8 (1.52%) Cisco IOS
16 7 (1.33%) IPv4
16 7 (1.33%) Wireless
Database & Business Intelligence
1 71 (13.47%) SQL Server
2 16 (3.04%) SQL Server Reporting Services
3 12 (2.28%) MySQL
3 12 (2.28%) Oracle Database
4 8 (1.52%) SQL Server 2005
5 6 (1.14%) Data Warehouse
5 6 (1.14%) KDB
5 6 (1.14%) Relational Database
5 6 (1.14%) SQL Server 2012
5 6 (1.14%) SQL Server Analysis Services
5 6 (1.14%) SQL Server Integration Services
6 4 (0.76%) DB2
6 4 (0.76%) Oracle Reports
7 3 (0.57%) RDBMS
7 3 (0.57%) SQL Server 2008
7 3 (0.57%) SQL Server 2014
8 2 (0.38%) BusinessObjects
8 2 (0.38%) Hadoop
8 2 (0.38%) MS Access
8 2 (0.38%) PowerPivot
Development Applications
1 7 (1.33%) Oracle Forms
2 6 (1.14%) JIRA
3 4 (0.76%) JDeveloper
3 4 (0.76%) Toad
4 2 (0.38%) Jenkins
4 2 (0.38%) MSI
4 2 (0.38%) PowerBuilder
4 2 (0.38%) Talend Open Studio
5 1 (0.19%) Ant
5 1 (0.19%) Maven
5 1 (0.19%) MorphX
5 1 (0.19%) SQL Server Management Studio (SSMS)
5 1 (0.19%) Subversion
5 1 (0.19%) TeamCity
5 1 (0.19%) Visual Studio
General
1 108 (20.49%) Finance
2 20 (3.80%) Front Office
3 18 (3.42%) Retail
4 17 (3.23%) Back Office
5 16 (3.04%) German Language
6 14 (2.66%) Telecoms
7 11 (2.09%) Banking
8 10 (1.90%) Billing
8 10 (1.90%) Financial Institution
8 10 (1.90%) French Language
9 9 (1.71%) Manufacturing
10 5 (0.95%) Legal
10 5 (0.95%) Spanish Language
11 4 (0.76%) Military
12 3 (0.57%) Advertising
13 2 (0.38%) Arabic Language
13 2 (0.38%) Hindi Language
13 2 (0.38%) Law
13 2 (0.38%) Marketing
13 2 (0.38%) Russian Language
Libraries, Frameworks & Software Standards
1 37 (7.02%) .NET
2 30 (5.69%) HTML
3 16 (3.04%) FIX Protocol
3 16 (3.04%) XML
4 13 (2.47%) CSS
5 7 (1.33%) Web Services
6 6 (1.14%) Django
6 6 (1.14%) SOAP
7 4 (0.76%) J2EE
7 4 (0.76%) XSLT
8 3 (0.57%) JSP
8 3 (0.57%) Middleware
8 3 (0.57%) Rendezvous
8 3 (0.57%) TIBCO EMS
9 2 (0.38%) JSON
9 2 (0.38%) REST
9 2 (0.38%) Software Packaging
10 1 (0.19%) AngularJS
10 1 (0.19%) Backbone.js
10 1 (0.19%) Ember.js
Miscellaneous
1 41 (7.78%) Analytical Skills
2 21 (3.98%) Mathematics
3 19 (3.61%) Computer Science
3 19 (3.61%) Derivative
4 18 (3.42%) Hedge funds
5 16 (3.04%) Equities
6 15 (2.85%) Driving Licence
7 12 (2.28%) Blackberry
8 11 (2.09%) Management Information System
9 8 (1.52%) Clustering
9 8 (1.52%) Data Centre
9 8 (1.52%) iSeries
9 8 (1.52%) Smartphone
9 8 (1.52%) Statistics
10 7 (1.33%) AS400
10 7 (1.33%) Tandem
11 6 (1.14%) iPad
11 6 (1.14%) Mainframe
11 6 (1.14%) Replication
11 6 (1.14%) SWIFT
Operating Systems
1 297 (56.36%) Windows
2 166 (31.50%) Windows Server
3 128 (24.29%) Windows Server 2012
4 116 (22.01%) Windows Server 2008
5 82 (15.56%) Windows 7
6 58 (11.01%) Windows 8
7 56 (10.63%) Windows Server 2003
8 42 (7.97%) Linux
8 42 (7.97%) Unix
9 30 (5.69%) Windows 10
10 21 (3.98%) Windows 2000 Server
11 15 (2.85%) Windows XP
12 11 (2.09%) Android
13 9 (1.71%) Apple iOS
14 8 (1.52%) Mac OS X
15 6 (1.14%) CentOS
16 3 (0.57%) Red Hat Enterprise Linux
17 2 (0.38%) Debian
17 2 (0.38%) Mac OS
18 1 (0.19%) Windows CE
Processes & Methodologies
1 96 (18.22%) ITIL
2 35 (6.64%) Service Delivery
3 30 (5.69%) CRM
4 24 (4.55%) Network Management
4 24 (4.55%) Time Management
5 22 (4.17%) Incident Management
5 22 (4.17%) Mentoring
6 21 (3.98%) Disaster Recovery
7 20 (3.80%) Asset Management
7 20 (3.80%) Project Management
8 18 (3.42%) Investment Management
9 17 (3.23%) Service Management
10 14 (2.66%) ITIL V3
11 12 (2.28%) ERP
11 12 (2.28%) Problem Management
12 11 (2.09%) Migration
13 10 (1.90%) Business Intelligence
13 10 (1.90%) Network Monitoring
14 9 (1.71%) Change Management
14 9 (1.71%) Software Delivery
Programming Languages
1 154 (29.22%) SQL
2 26 (4.93%) Java
3 24 (4.55%) C#
3 24 (4.55%) Perl
3 24 (4.55%) PowerShell
4 19 (3.61%) JavaScript
5 17 (3.23%) PHP
5 17 (3.23%) PL/SQL
6 15 (2.85%) Python
6 15 (2.85%) Shell Script
7 13 (2.47%) VB
7 13 (2.47%) VBA
8 9 (1.71%) C
9 8 (1.52%) VB.NET
10 7 (1.33%) T-SQL
11 5 (0.95%) C++
11 5 (0.95%) VBScript
12 3 (0.57%) Delphi
12 3 (0.57%) Pascal
13 2 (0.38%) RPG
Qualifications
1 110 (20.87%) Degree
2 27 (5.12%) CCNA
2 27 (5.12%) Cisco Certification
3 26 (4.93%) Microsoft Certification
4 18 (3.42%) VMware Certified Professional (VCP)
5 16 (3.04%) MCSE
5 16 (3.04%) VCP5
6 14 (2.66%) ITIL Certification
7 11 (2.09%) MCSA
8 10 (1.90%) Security Cleared
9 9 (1.71%) MCITP
9 9 (1.71%) MCP
10 5 (0.95%) MCDST
11 4 (0.76%) A+ Certification
11 4 (0.76%) HND
12 3 (0.57%) AAT
12 3 (0.57%) CCNP
12 3 (0.57%) CCSP
12 3 (0.57%) SC Cleared
13 2 (0.38%) NCDA
Quality Assurance & Compliance
1 45 (8.54%) SLA
2 7 (1.33%) QA
3 4 (0.76%) Data Quality
4 3 (0.57%) ISO/IEC 27001
System Software
1 179 (33.97%) Active Directory
2 74 (14.04%) VMware Infrastructure
3 47 (8.92%) Hyper-V
4 14 (2.66%) vSphere
4 14 (2.66%) XenDesktop
5 12 (2.28%) XenApp
6 10 (1.90%) VMware ESX
7 7 (1.33%) IMail Server
8 6 (1.14%) VMware Workstation
9 5 (0.95%) Microsoft App-V
10 3 (0.57%) Oracle RAC
10 3 (0.57%) Virtual Machines
11 2 (0.38%) DFS Replication
11 2 (0.38%) Squid
11 2 (0.38%) Virtual Servers
11 2 (0.38%) VMware ESXi
12 1 (0.19%) NFS
12 1 (0.19%) Terminal Server
Systems Management
1 18 (3.42%) Backup Exec
2 14 (2.66%) SCCM
3 7 (1.33%) Norton AntiVirus
4 5 (0.95%) FortiGate
5 4 (0.76%) DameWare
5 4 (0.76%) Microsoft Clustering
6 3 (0.57%) ITRS Geneos
6 3 (0.57%) OpenAM
6 3 (0.57%) Puppet
7 2 (0.38%) Microsoft Data Protection Manager
7 2 (0.38%) Perfmon
8 1 (0.19%) Casper Suite
8 1 (0.19%) Cisco CUCM
8 1 (0.19%) Nagios
8 1 (0.19%) SCOM
Vendors
1 200 (37.95%) Microsoft
2 151 (28.65%) VMware
3 100 (18.98%) Cisco
4 55 (10.44%) Citrix
5 52 (9.87%) Oracle
6 30 (5.69%) Avaya
7 20 (3.80%) CheckPoint
7 20 (3.80%) IBM
8 18 (3.42%) Juniper
9 14 (2.66%) Symantec
10 12 (2.28%) HP
11 10 (1.90%) Veeam
12 9 (1.71%) Xerox
13 8 (1.52%) Calypso
13 8 (1.52%) Murex
13 8 (1.52%) NetApp
14 7 (1.33%) Fidessa
14 7 (1.33%) Genesys
14 7 (1.33%) JD Edwards
14 7 (1.33%) Salesforce.com
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £16000 per annum
Posted: 3 days ago
Liverpool, Merseyside
Merseyside Police
Salary: From £29,880 to £35,100 per annum
Posted: 5 days ago
Liverpool, Merseyside
Merseyside Police
Salary: From £29,880 to £35,100 per annum
Posted: 5 days ago
North Yorkshire
The Bridge Ltd
Salary: From £30,000 to £35,000 per annum 8-10% On-call Allowance+additional b
Posted: 5 days ago
City, London
Harrington Starr
Salary: £35000 - £45000 per annum + Bonus + Benefits + Training
Posted: 4 days ago
London, South East
MI6
Salary: £31,959 - £34,553 (depending on skills)
Posted: 14 days ago
Southport
Experian
Salary: Pension, bonus scheme
Posted: 6 days ago
Manchester, Burnley, Birkenhead, Sheffield, Leeds,...
Department for Work and Pensions
Salary: Up to £25,230
Posted: 19 days ago
Manchester, Burnley, Birkenhead, Sheffield, Leeds,...
Department for Work and Pensions
Salary: Up to £25,230
Posted: 19 days ago
Manchester, Burnley, Birkenhead, Sheffield, Leeds,...
Department for Work and Pensions
Salary: Up to £25,230
Posted: 19 days ago
Manchester, Burnley, Birkenhead, Sheffield, Leeds,...
Department for Work and Pensions
Salary: Up to £25,230
Posted: 19 days ago
Manchester, Burnley, Birkenhead, Sheffield, Leeds,...
Department for Work and Pensions
Salary: Up to £25,230
Posted: 19 days ago
Manchester, Burnley, Birkenhead, Sheffield, Leeds,...
Department for Work and Pensions
Salary: Up to £25,230
Posted: 19 days ago
Manchester
Applause IT Ltd
Salary: £23000 - £28000 per annum + bens
Posted: 26 days ago
Reading
Bottomline Technologies
Salary: 30K - 35K
Posted: 26 days ago
Nottingham
Lawrence Harvey
Salary: £50000.00 - £65000.00 per annum + Bonus + Benefits
Posted: 23 days ago
Bedford
Ampersand Consulting
Salary: £20000 - £24000 per annum + Benefits
Posted: 26 days ago