The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 66 53 63
Rank change year-on-year
-13 +10
Permanent jobs requiring a Service Desk Manager 13 3 2
As % of all permanent IT jobs located in Sheffield 1.72% 0.66% 0.34%
As % of the Job Titles category 1.79% 0.69% 0.35%
Number of salaries quoted 13 2 1
Average salary £37,500 £42,500 £30,500
Average salary % change year-on-year
-11.76% +39.34%
UK excluding London average salary £37,500 £37,500 £37,500
Service Desk Manager
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Sheffield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
728 435 575
As % of all permanent IT jobs located in Sheffield 96.30% 95.60% 96.48%
Number of salaries quoted 600 372 486
Average salary £35,500 £35,000 £33,500
Average salary % change year-on-year
+1.42% +4.47%
90% offered a salary of more than £25,000 £22,500 £23,000
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Manager
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Sheffield region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Sheffield

Service Desk Manager
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Sheffield region.

Service Desk Manager Salary Trend in Sheffield

Service Desk Manager
Top 30 Related IT Skills in Sheffield

For the 6 months to 18 September 2014, IT jobs across the Sheffield region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 22 (100.00%) ITIL
2 11 (50.00%) ITIL Certification
3 9 (40.91%) Windows
3 9 (40.91%) SLA
3 9 (40.91%) Active Directory
4 8 (36.36%) Remedy
4 8 (36.36%) Legal
4 8 (36.36%) Windows 7
4 8 (36.36%) Windows 8
4 8 (36.36%) ServiceNow
5 7 (31.82%) MS Excel
6 6 (27.27%) Service Delivery
6 6 (27.27%) Statistics
6 6 (27.27%) Practice Management
6 6 (27.27%) User Experience
7 5 (22.73%) Law
7 5 (22.73%) Microsoft
8 4 (18.18%) MS Office
8 4 (18.18%) Service Management
8 4 (18.18%) Degree
9 3 (13.64%) Pega
9 3 (13.64%) ISO/IEC 27001
10 2 (9.09%) Statistical Analysis
10 2 (9.09%) Workflow Management
10 2 (9.09%) Workflow
10 2 (9.09%) SCOM
10 2 (9.09%) People Management
11 1 (4.55%) ISTQB Foundation Certification
11 1 (4.55%) Mentoring
11 1 (4.55%) CMS

Service Desk Manager
Top Related IT Skills in Sheffield by Category

For the 6 months to 18 September 2014, IT jobs across the Sheffield region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.55%) CMS
Applications
1 7 (31.82%) MS Excel
2 4 (18.18%) MS Office
Communications & Networking
1 1 (4.55%) TCP/IP
General
1 8 (36.36%) Legal
2 5 (22.73%) Law
Miscellaneous
1 6 (27.27%) Statistics
1 6 (27.27%) User Experience
Operating Systems
1 9 (40.91%) Windows
2 8 (36.36%) Windows 7
2 8 (36.36%) Windows 8
Processes & Methodologies
1 22 (100.00%) ITIL
2 6 (27.27%) Service Delivery
2 6 (27.27%) Practice Management
3 4 (18.18%) Service Management
4 2 (9.09%) Statistical Analysis
4 2 (9.09%) Workflow Management
4 2 (9.09%) Workflow
4 2 (9.09%) People Management
5 1 (4.55%) Mentoring
5 1 (4.55%) Change Management
Qualifications
1 11 (50.00%) ITIL Certification
2 4 (18.18%) Degree
3 1 (4.55%) ISTQB Foundation Certification
3 1 (4.55%) ISEB
Quality Assurance & Compliance
1 9 (40.91%) SLA
2 3 (13.64%) ISO/IEC 27001
System Software
1 9 (40.91%) Active Directory
Systems Management
1 2 (9.09%) SCOM
Vendors
1 8 (36.36%) Remedy
1 8 (36.36%) ServiceNow
2 5 (22.73%) Microsoft
3 3 (13.64%) Pega
4 1 (4.55%) VMware
Sheffield, South Yorkshire
Senitor Associates
Salary: £38000 per annum
Posted: 6 days ago
Sheffield, South Yorkshire
Senitor Associates
Salary: £38000 per annum
Posted: 6 days ago