The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 61 54 67
Rank change year-on-year
-7 +13
Permanent jobs requiring a Service Desk Manager 14 4 2
As % of all permanent IT jobs located in Sheffield 1.92% 0.72% 0.34%
As % of the Job Titles category 2.00% 0.75% 0.35%
Number of salaries quoted 14 3 1
Average salary £36,750 £40,000 £30,500
Average salary % change year-on-year
-8.12% +31.14%
UK excluding London average salary £37,500 £37,500 £36,750
% change year-on-year
- +2.04%
Service Desk Manager
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Sheffield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
700 533 577
As % of all permanent IT jobs located in Sheffield 95.89% 96.04% 96.97%
Number of salaries quoted 584 464 497
Average salary £35,500 £35,000 £33,000
Average salary % change year-on-year
+1.42% +6.06%
90% offered a salary of more than £25,000 £23,000 £23,500
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Manager
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the Sheffield region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in Sheffield

Service Desk Manager
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the Sheffield region.

Service Desk Manager Salary Trend in Sheffield

Service Desk Manager
Top 30 Related IT Skills in Sheffield

For the 6 months to 27 August 2014, IT jobs across the Sheffield region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 22 (100.00%) ITIL
2 11 (50.00%) ITIL Certification
3 9 (40.91%) Windows
3 9 (40.91%) SLA
3 9 (40.91%) Active Directory
4 8 (36.36%) Remedy
4 8 (36.36%) Legal
4 8 (36.36%) Windows 7
4 8 (36.36%) Windows 8
4 8 (36.36%) ServiceNow
5 7 (31.82%) MS Excel
6 6 (27.27%) Service Delivery
6 6 (27.27%) Statistics
6 6 (27.27%) Practice Management
7 5 (22.73%) Law
7 5 (22.73%) Microsoft
8 4 (18.18%) MS Office
8 4 (18.18%) Service Management
8 4 (18.18%) Degree
9 3 (13.64%) Pega
9 3 (13.64%) ISO/IEC 27001
10 2 (9.09%) Statistical Analysis
10 2 (9.09%) Workflow Management
10 2 (9.09%) Workflow
10 2 (9.09%) SCOM
11 1 (4.55%) ISTQB Foundation Certification
11 1 (4.55%) CMS
11 1 (4.55%) VMware
11 1 (4.55%) Change Management
11 1 (4.55%) ISEB

Service Desk Manager
Top Related IT Skills in Sheffield by Category

For the 6 months to 27 August 2014, IT jobs across the Sheffield region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.55%) CMS
Applications
1 7 (31.82%) MS Excel
2 4 (18.18%) MS Office
Communications & Networking
1 1 (4.55%) TCP/IP
General
1 8 (36.36%) Legal
2 5 (22.73%) Law
Miscellaneous
1 6 (27.27%) Statistics
Operating Systems
1 9 (40.91%) Windows
2 8 (36.36%) Windows 7
2 8 (36.36%) Windows 8
Processes & Methodologies
1 22 (100.00%) ITIL
2 6 (27.27%) Service Delivery
2 6 (27.27%) Practice Management
3 4 (18.18%) Service Management
4 2 (9.09%) Workflow Management
4 2 (9.09%) Statistical Analysis
4 2 (9.09%) Workflow
5 1 (4.55%) Change Management
Qualifications
1 11 (50.00%) ITIL Certification
2 4 (18.18%) Degree
3 1 (4.55%) ISTQB Foundation Certification
3 1 (4.55%) ISEB
Quality Assurance & Compliance
1 9 (40.91%) SLA
2 3 (13.64%) ISO/IEC 27001
System Software
1 9 (40.91%) Active Directory
Systems Management
1 2 (9.09%) SCOM
Vendors
1 8 (36.36%) Remedy
1 8 (36.36%) ServiceNow
2 5 (22.73%) Microsoft
3 3 (13.64%) Pega
4 1 (4.55%) VMware