The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Sheffield region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 71 61 63
Rank change year-on-year
-10 +2
Permanent jobs requiring a Technical Support 2 4 1
As % of all permanent IT jobs located in Sheffield 0.28% 0.63% 0.17%
As % of the Job Titles category 0.28% 0.67% 0.18%
Number of salaries quoted 2 3 1
Average salary £23,000 £25,000 £22,733
Average salary % change year-on-year
-8.00% +9.97%
UK excluding London average salary £28,000 £30,000 £30,500
% change year-on-year
-6.66% -1.63%
Technical Support
South Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Sheffield region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Sheffield
Permanent IT job ads with a match in the
Job Titles category
712 600 568
As % of all permanent IT jobs located in Sheffield 97.94% 94.64% 98.27%
Number of salaries quoted 639 543 508
Average salary £38,000 £35,000 £35,000
Average salary % change year-on-year
+8.57% -
90% offered a salary of more than £22,500 £23,500 £22,500
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Sheffield

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Sheffield region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Sheffield

Technical Support
Salary Trend in Sheffield

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Sheffield region.

Technical Support Salary Trend in Sheffield

Technical Support
Top 30 Related IT Skills in Sheffield

For the 6 months to 3 July 2015, IT jobs across the Sheffield region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (60.00%) Windows
1 6 (60.00%) SAN
1 6 (60.00%) VMware
1 6 (60.00%) VMware Infrastructure
2 5 (50.00%) Linux
2 5 (50.00%) MS Exchange
2 5 (50.00%) SLA
2 5 (50.00%) Microsoft
2 5 (50.00%) Active Directory
3 4 (40.00%) SQL Server
3 4 (40.00%) MS Office
3 4 (40.00%) UNIX
3 4 (40.00%) NetApp
3 4 (40.00%) VPN
3 4 (40.00%) Citrix
3 4 (40.00%) CheckPoint
3 4 (40.00%) Windows Server 2003
3 4 (40.00%) Symantec
3 4 (40.00%) Norton AntiVirus
3 4 (40.00%) Kaspersky
3 4 (40.00%) Windows Server 2008
3 4 (40.00%) SQL Server 2008
3 4 (40.00%) SQL Server 2005
3 4 (40.00%) Exchange Server 2007
3 4 (40.00%) Clustering
3 4 (40.00%) NAS
3 4 (40.00%) XenApp
3 4 (40.00%) Exchange Server 2010
3 4 (40.00%) Change Control
3 4 (40.00%) Opsview

Technical Support
Top Related IT Skills in Sheffield by Category

For the 6 months to 3 July 2015, IT jobs across the Sheffield region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (50.00%) MS Exchange
2 4 (40.00%) Exchange Server 2007
2 4 (40.00%) Exchange Server 2010
3 1 (10.00%) Exchange Server 2013
Applications
1 4 (40.00%) MS Office
Communications & Networking
1 6 (60.00%) SAN
2 4 (40.00%) VPN
2 4 (40.00%) NAS
3 1 (10.00%) Broadband
3 1 (10.00%) Intranet
Database & Business Intelligence
1 4 (40.00%) SQL Server
1 4 (40.00%) SQL Server 2005
1 4 (40.00%) SQL Server 2008
General
1 2 (20.00%) Telecoms
1 2 (20.00%) Retail
2 1 (10.00%) Legal
Miscellaneous
1 4 (40.00%) Clustering
1 4 (40.00%) Data Centre
2 1 (10.00%) Informatics
2 1 (10.00%) Fat Client
2 1 (10.00%) Thin Client
2 1 (10.00%) Blackberry
Operating Systems
1 6 (60.00%) Windows
2 5 (50.00%) Linux
3 4 (40.00%) Windows Server 2003
3 4 (40.00%) Windows Server 2008
3 4 (40.00%) UNIX
4 1 (10.00%) Windows Server 2012
4 1 (10.00%) Windows XP
4 1 (10.00%) Solaris
Processes & Methodologies
1 4 (40.00%) Change Control
2 2 (20.00%) Line Management
2 2 (20.00%) Coaching
Programming Languages
1 1 (10.00%) C
1 1 (10.00%) Perl
1 1 (10.00%) SQL
1 1 (10.00%) Python
1 1 (10.00%) Fortran
Qualifications
1 1 (10.00%) RHCE
1 1 (10.00%) LPIC
1 1 (10.00%) RHCSA
Quality Assurance & Compliance
1 5 (50.00%) SLA
System Software
1 6 (60.00%) VMware Infrastructure
2 5 (50.00%) Active Directory
3 4 (40.00%) XenApp
4 1 (10.00%) Hyper-V
Systems Management
1 4 (40.00%) Norton AntiVirus
1 4 (40.00%) Opsview
2 1 (10.00%) SCCM
Vendors
1 6 (60.00%) VMware
2 5 (50.00%) Microsoft
3 4 (40.00%) Citrix
3 4 (40.00%) NetApp
3 4 (40.00%) CheckPoint
3 4 (40.00%) Symantec
3 4 (40.00%) Kaspersky
3 4 (40.00%) Dell Compellent
4 2 (20.00%) Dell
5 1 (10.00%) Red Hat
5 1 (10.00%) HP
5 1 (10.00%) Oracle
5 1 (10.00%) Cisco