Customer Experience Jobs in Sheffield

Customer Experience (CX)
South Yorkshire > Sheffield

The following table provides summary statistics for permanent job vacancies advertised in Sheffield with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 27 50 72
Rank change year-on-year +23 +22 +13
Permanent jobs citing Customer Experience 70 55 19
As % of all permanent jobs advertised in Sheffield 6.62% 5.92% 2.28%
As % of the Processes & Methodologies category 7.86% 6.02% 2.45%
Number of salaries quoted 55 14 10
10th Percentile £24,150 £30,000 £33,628
25th Percentile £31,125 £36,250 £34,880
Median annual salary (50th Percentile) £37,000 £40,000 £41,250
Median % change year-on-year -7.50% -3.03% -8.33%
75th Percentile £57,500 £46,563 £54,063
90th Percentile £85,000 £51,375 £61,000
South Yorkshire median annual salary £37,000 £40,000 £41,250
% change year-on-year -7.50% -3.03% -8.33%

All Process and Methodology Skills
Sheffield

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Sheffield with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 891 914 777
As % of all permanent jobs advertised in Sheffield 84.22% 98.39% 93.05%
Number of salaries quoted 726 400 501
10th Percentile £27,500 £24,150 £31,954
25th Percentile £37,500 £33,750 £39,000
Median annual salary (50th Percentile) £50,000 £49,000 £52,500
Median % change year-on-year +2.04% -6.67% +5.00%
75th Percentile £65,000 £65,000 £65,000
90th Percentile £80,000 £72,500 £75,000
South Yorkshire median annual salary £47,500 £45,000 £50,000
% change year-on-year +5.56% -10.00% +5.26%

Customer Experience
Job Vacancy Trend in Sheffield

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Sheffield.

Job vacancy trend for Customer Experience in Sheffield

Customer Experience
Salary Trend in Sheffield

3-month moving average salary quoted in jobs citing Customer Experience in Sheffield.

Salary trend for Customer Experience in Sheffield

Customer Experience
Salary Histogram in Sheffield

Salary distribution for jobs citing Customer Experience in Sheffield over the 6 months to 27 April 2024.

Salary histogram for Customer Experience in Sheffield

Customer Experience
Co-occurring Skills and Capabilities in Sheffield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (44.29%) Microsoft Exchange
2 13 (18.57%) SharePoint
3 3 (4.29%) SAS
Applications
1 14 (20.00%) Microsoft Office
Business Applications
1 2 (2.86%) Dynamics CRM
2 1 (1.43%) Magento
2 1 (1.43%) Shopify
Cloud Services
1 43 (61.43%) Microsoft 365
2 29 (41.43%) Azure
3 6 (8.57%) Entra ID
4 2 (2.86%) Adobe Analytics
4 2 (2.86%) GCP
4 2 (2.86%) Google Analytics
Communications & Networking
1 6 (8.57%) Firewall
1 6 (8.57%) NetScaler
1 6 (8.57%) Network Security
2 5 (7.14%) DHCP
2 5 (7.14%) DNS
2 5 (7.14%) VPN
2 5 (7.14%) Wireless
3 4 (5.71%) Multicast
3 4 (5.71%) SAN
3 4 (5.71%) Skype
4 2 (2.86%) SMS
Database & Business Intelligence
1 17 (24.29%) Amazon RDS
2 4 (5.71%) DB2
2 4 (5.71%) SQL Server
3 2 (2.86%) BigQuery
General
1 49 (70.00%) Finance
1 49 (70.00%) Social Skills
2 6 (8.57%) Analytical Skills
3 4 (5.71%) Aviation
4 2 (2.86%) Banking
4 2 (2.86%) Financial Institution
4 2 (2.86%) Marketing
4 2 (2.86%) Public Sector
5 1 (1.43%) Aerospace
5 1 (1.43%) Inclusion and Diversity
5 1 (1.43%) Legal
5 1 (1.43%) Manufacturing
Job Titles
1 12 (17.14%) Lead
1 12 (17.14%) Team Leader
2 11 (15.71%) Infrastructure Engineer
3 10 (14.29%) Support Engineer
3 10 (14.29%) Technical Leader
3 10 (14.29%) Technical Team Leader
4 9 (12.86%) Analyst
5 6 (8.57%) Architect
5 6 (8.57%) Junior
5 6 (8.57%) Service Analyst
5 6 (8.57%) Service Desk Analyst
6 5 (7.14%) Business Development Manager
6 5 (7.14%) Business Manager
6 5 (7.14%) Development Manager
6 5 (7.14%) Solutions Architect
7 4 (5.71%) Cloud Engineer
7 4 (5.71%) Incident Manager
7 4 (5.71%) Quality Manager
7 4 (5.71%) Senior
8 3 (4.29%) Implementation Manager
Libraries, Frameworks & Software Standards
1 3 (4.29%) CSS
1 3 (4.29%) HTML
2 1 (1.43%) jQuery
Miscellaneous
1 7 (10.00%) Clustering
2 4 (5.71%) Replication
3 1 (1.43%) Credit Risk
Operating Systems
1 34 (48.57%) Windows
2 26 (37.14%) Windows Server
3 21 (30.00%) Windows Server 2012
3 21 (30.00%) Windows Server 2016
3 21 (30.00%) Windows Server 2019
4 9 (12.86%) Windows 10
5 5 (7.14%) Windows 7
5 5 (7.14%) Windows 8
Processes & Methodologies
1 51 (72.86%) Problem-Solving
2 28 (40.00%) Customer Service
3 23 (32.86%) Infrastructure Engineering
4 20 (28.57%) ITIL
5 19 (27.14%) Mentoring
6 16 (22.86%) High Availability
7 12 (17.14%) Decision-Making
7 12 (17.14%) Time Management
8 10 (14.29%) Remote Monitoring and Management
9 8 (11.43%) Incident Management
9 8 (11.43%) Major Incident Management
10 7 (10.00%) Change Management
10 7 (10.00%) Performance Metrics
11 6 (8.57%) Collaborative Working
11 6 (8.57%) Project Delivery
11 6 (8.57%) Software Deployment
12 5 (7.14%) Architectural Design
12 5 (7.14%) Architectural Patterns
12 5 (7.14%) Client Onboarding
12 5 (7.14%) Coaching
Programming Languages
1 7 (10.00%) SQL
2 3 (4.29%) JavaScript
3 2 (2.86%) C#
3 2 (2.86%) Python
3 2 (2.86%) R
4 1 (1.43%) PHP
Qualifications
1 11 (15.71%) Azure Certification
2 10 (14.29%) Degree
3 8 (11.43%) ITIL Certification
4 5 (7.14%) Microsoft Certification
5 1 (1.43%) PhD
Quality Assurance & Compliance
1 39 (55.71%) SLA
2 1 (1.43%) QA
System Software
1 21 (30.00%) Hyper-V
2 20 (28.57%) Active Directory
3 11 (15.71%) Virtual Machines
3 11 (15.71%) VMware Infrastructure
4 6 (8.57%) Virtual Desktop
4 6 (8.57%) XenApp
4 6 (8.57%) XenDesktop
5 5 (7.14%) Firmware
Systems Management
1 17 (24.29%) Microsoft Intune
2 11 (15.71%) SCCM
3 10 (14.29%) SCOM
4 5 (7.14%) Failover Clustering
4 5 (7.14%) FortiGate
4 5 (7.14%) Microsoft Data Protection Manager
Vendors
1 25 (35.71%) Microsoft
2 23 (32.86%) Citrix
2 23 (32.86%) VMware
3 11 (15.71%) Commvault
4 10 (14.29%) Kaseya
4 10 (14.29%) ServiceNow
5 6 (8.57%) Fortinet
6 5 (7.14%) Aruba
6 5 (7.14%) Barracuda Networks
6 5 (7.14%) Cisco
6 5 (7.14%) Salesforce
6 5 (7.14%) SolarWinds
6 5 (7.14%) Veeam
7 4 (5.71%) IBM
8 2 (2.86%) Adobe
8 2 (2.86%) Coremetrics
8 2 (2.86%) Google
9 1 (1.43%) ANSYS