The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the Shropshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Shropshire region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
First Line Support
Rank 26 26 -
Rank change year-on-year
0 -
Permanent jobs requiring a 1st Line Support 2 3 0
As % of all permanent IT jobs located in Shropshire 1.68% 2.42% -
As % of the Job Titles category 1.69% 2.42% -
Number of salaries quoted 2 3 0
Average salary £18,250 £17,500 -
Average salary % change year-on-year
+4.28% -
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Shropshire
Permanent IT job ads with a match in the
Job Titles category
118 124 190
As % of all permanent IT jobs located in Shropshire 99.16% 100.00% 95.48%
Number of salaries quoted 92 69 139
Average salary £35,000 £35,000 £32,000
Average salary % change year-on-year
- +9.37%
90% offered a salary of more than £20,500 £18,000 £18,500
10% offered a salary of more than £44,000 £40,500 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support
West Midlands

1st Line Support
Jobs Demand Trend in Shropshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Shropshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Shropshire

1st Line Support
Salary Trend in Shropshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Shropshire region.

1st Line Support Salary Trend in Shropshire

1st Line Support
Job Locations in Shropshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Shropshire region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Telford -3 2 £18,250 +4.28%
1st Line Support
West Midlands

1st Line Support
Top 29 Related IT Skills in Shropshire

For the 6 months to 30 July 2014, IT jobs across the Shropshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 4 (100.00%) Windows
1 4 (100.00%) Active Directory
2 3 (75.00%) Citrix
3 2 (50.00%) Windows Server 2003
3 2 (50.00%) MS Exchange
3 2 (50.00%) MS Office
3 2 (50.00%) ITIL
3 2 (50.00%) Exchange Server 2010
3 2 (50.00%) Microsoft
4 1 (25.00%) Windows Server 2012
4 1 (25.00%) Exchange Server 2013
4 1 (25.00%) Cloud Computing
4 1 (25.00%) XenApp
4 1 (25.00%) vSphere
4 1 (25.00%) Legal
4 1 (25.00%) VMware
4 1 (25.00%) Degree
4 1 (25.00%) Windows Server 2008
4 1 (25.00%) Windows 2000 Server
4 1 (25.00%) DHCP
4 1 (25.00%) DNS
4 1 (25.00%) SLA
4 1 (25.00%) MCSE
4 1 (25.00%) MS Excel
4 1 (25.00%) Windows NT
4 1 (25.00%) Microsoft Certification
4 1 (25.00%) ITIL Certification
4 1 (25.00%) Sage
4 1 (25.00%) Terminal Services

1st Line Support
Top Related IT Skills in Shropshire by Category

For the 6 months to 30 July 2014, IT jobs across the Shropshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (50.00%) MS Exchange
1 2 (50.00%) Exchange Server 2010
2 1 (25.00%) Exchange Server 2013
Applications
1 2 (50.00%) MS Office
2 1 (25.00%) MS Excel
Cloud Services
1 1 (25.00%) Cloud Computing
Communications & Networking
1 1 (25.00%) DHCP
1 1 (25.00%) DNS
General
1 1 (25.00%) Legal
Operating Systems
1 4 (100.00%) Windows
2 2 (50.00%) Windows Server 2003
3 1 (25.00%) Windows Server 2012
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) Windows 2000 Server
3 1 (25.00%) Windows NT
Processes & Methodologies
1 2 (50.00%) ITIL
Qualifications
1 1 (25.00%) Degree
1 1 (25.00%) MCSE
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 4 (100.00%) Active Directory
2 1 (25.00%) XenApp
2 1 (25.00%) vSphere
2 1 (25.00%) Terminal Services
Vendors
1 3 (75.00%) Citrix
2 2 (50.00%) Microsoft
3 1 (25.00%) VMware
3 1 (25.00%) Sage