The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Shropshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Shropshire region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 26 31 30
Rank change year-on-year
+5 -1
Permanent jobs citing Service Delivery 5 4 3
As % of all permanent IT jobs located in Shropshire 4.07% 1.92% 1.86%
As % of the Processes & Methodologies category 4.81% 2.80% 2.42%
Number of salaries quoted 5 3 2
Average salary £65,000 £60,000 £31,000
Average salary % change year-on-year
+8.33% +93.54%
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Shropshire
Permanent IT job ads with a match in the
Processes & Methodologies category
104 143 124
As % of all permanent IT jobs located in Shropshire 84.55% 68.75% 77.02%
Number of salaries quoted 80 71 77
Average salary £42,500 £35,000 £32,500
Average salary % change year-on-year
+21.42% +7.69%
90% offered a salary of more than £28,500 £25,000 £21,000
10% offered a salary of more than £50,000 £43,500 £60,000
UK excluding London average salary £42,500 £40,000 £40,052
% change year-on-year
+6.25% -0.12%
Service Delivery
West Midlands

Service Delivery
Jobs Demand Trend in Shropshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Shropshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Shropshire

Service Delivery
Salary Trend in Shropshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Shropshire region.

Service Delivery Salary Trend in Shropshire

Service Delivery
Salary Histogram in Shropshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Shropshire region over the 3 months to 16 April 2014.

Service Delivery Salary Histogram in Shropshire

Service Delivery
Job Locations in Shropshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Shropshire region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Telford 0 3 £72,500 +20.83%
Shrewsbury - 2 £43,250 -
Service Delivery
West Midlands

Service Delivery
Top 30 Related IT Skills in Shropshire

For the 6 months to 16 April 2014, IT jobs across the Shropshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 8 (80.00%) SLA
2 7 (70.00%) ITIL
3 5 (50.00%) Service Management
4 3 (30.00%) Project Management
4 3 (30.00%) ITIL Certification
5 2 (20.00%) Supplier Management
5 2 (20.00%) Marketing
5 2 (20.00%) Change Control
6 1 (10.00%) Office 365
6 1 (10.00%) Infrastructure Management
6 1 (10.00%) Root Cause Analysis
6 1 (10.00%) Management Information System
6 1 (10.00%) Finance
6 1 (10.00%) Replication
6 1 (10.00%) VMware
6 1 (10.00%) Problem Management
6 1 (10.00%) VMware Infrastructure
6 1 (10.00%) Windows Server 2008
6 1 (10.00%) Windows 7
6 1 (10.00%) Incident Management
6 1 (10.00%) Statistics
6 1 (10.00%) Windows Server 2003
6 1 (10.00%) MS Office
6 1 (10.00%) SAP
6 1 (10.00%) Windows
6 1 (10.00%) MCSE
6 1 (10.00%) MCSA
6 1 (10.00%) DHCP
6 1 (10.00%) TCP/IP
6 1 (10.00%) DNS

Service Delivery
Top Related IT Skills in Shropshire by Category

For the 6 months to 16 April 2014, IT jobs across the Shropshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 1 (10.00%) MS Office
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 1 (10.00%) DHCP
1 1 (10.00%) TCP/IP
1 1 (10.00%) DNS
General
1 2 (20.00%) Marketing
2 1 (10.00%) Finance
Job Titles
1 4 (40.00%) Senior Analyst
1 4 (40.00%) Services Delivery Analyst
1 4 (40.00%) Analyst
1 4 (40.00%) Service Analyst
2 2 (20.00%) Head of IT
2 2 (20.00%) IT Services Manager
2 2 (20.00%) Head of Operations
2 2 (20.00%) Services Delivery Manager
2 2 (20.00%) Service Manager
2 2 (20.00%) Delivery Manager
2 2 (20.00%) IT Services Delivery Manager
2 2 (20.00%) Head of Managed Services
3 1 (10.00%) Operations Manager
3 1 (10.00%) Support Engineer
Miscellaneous
1 1 (10.00%) Management Information System
1 1 (10.00%) Replication
1 1 (10.00%) Statistics
Operating Systems
1 1 (10.00%) Windows Server 2008
1 1 (10.00%) Windows 7
1 1 (10.00%) Windows Server 2003
1 1 (10.00%) Windows
Processes & Methodologies
1 7 (70.00%) ITIL
2 5 (50.00%) Service Management
3 3 (30.00%) Project Management
4 2 (20.00%) Supplier Management
4 2 (20.00%) Change Control
5 1 (10.00%) Infrastructure Management
5 1 (10.00%) Root Cause Analysis
5 1 (10.00%) Problem Management
5 1 (10.00%) Incident Management
Qualifications
1 3 (30.00%) ITIL Certification
2 1 (10.00%) MCSE
2 1 (10.00%) MCSA
2 1 (10.00%) Microsoft Certification
Quality Assurance & Compliance
1 8 (80.00%) SLA
System Software
1 1 (10.00%) VMware Infrastructure
1 1 (10.00%) Active Directory
Vendors
1 1 (10.00%) VMware
1 1 (10.00%) SAP
1 1 (10.00%) Microsoft
1 1 (10.00%) Citrix