The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Services Delivery
Rank 39 55 83
Rank change year-on-year
+16 +28
Permanent jobs citing Service Delivery 318 263 179
As % of all permanent IT jobs located in the West Midlands 5.27% 4.44% 3.36%
As % of the Processes & Methodologies category 6.06% 5.09% 4.04%
Number of salaries quoted 153 192 132
Median salary £42,500 £47,500 £55,000
Median salary % change year-on-year
-10.52% -13.63%
90% offered a salary of more than £24,100 £28,550 £27,600
10% offered a salary of more than £70,000 £75,000 £70,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
5250 5166 4432
As % of all permanent IT jobs located in the West Midlands 87.05% 87.20% 83.25%
Number of salaries quoted 4098 4200 3675
Median salary £42,500 £42,000 £41,000
Median salary % change year-on-year
+1.19% +2.43%
90% offered a salary of more than £26,000 £27,500 £27,850
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the West Midlands region.

Service Delivery Salary Trend in the West Midlands

Service Delivery
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the West Midlands region over the 3 months to 26 July 2016.

Service Delivery Salary Histogram in the West Midlands

Service Delivery
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +20 203 £42,765 -12.27% 12
Shropshire +1 17 £42,500 +70.00% 2
Coventry -4 17 £35,000 -12.50% 1
Staffordshire -9 12 £53,750 +37.38% 2
Warwickshire -11 9 £52,000 -18.43% 1
Walsall +3 8 £39,500 -7.05%
Wolverhampton -6 6 £32,000 -55.86%
Solihull +17 4 £44,250 -1.66%
Sutton Coldfield -5 4 £20,500 -
Dudley -2 3 £25,000 -13.79%
West Bromwich -4 2 £20,750 -51.74%
Bilston - 1 £31,500 - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 July 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Service Delivery.

1 353 (56.94%) ITIL
2 167 (26.94%) Service Management
3 147 (23.71%) Finance
4 141 (22.74%) Data Centre
5 133 (21.45%) Continuous Improvement
6 130 (20.97%) SLA
7 112 (18.06%) MS Excel
8 109 (17.58%) Microsoft
9 97 (15.65%) Line Management
10 84 (13.55%) Stakeholder Management
10 84 (13.55%) Project Management
11 82 (13.23%) ITIL Certification
11 82 (13.23%) CMDB
12 80 (12.90%) Change Management
13 70 (11.29%) Incident Management
14 69 (11.13%) Degree
15 68 (10.97%) Retail
15 68 (10.97%) SQL
16 67 (10.81%) Presales
17 61 (9.84%) People Management
18 59 (9.52%) PRINCE2
18 59 (9.52%) assyst
19 58 (9.35%) Linux
20 56 (9.03%) Oracle
20 56 (9.03%) SQL Server
21 55 (8.87%) Analytical Skills
21 55 (8.87%) Service Design
22 54 (8.71%) Windows
22 54 (8.71%) Cisco
23 53 (8.55%) Performance Management

Service Delivery
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (5.00%) SharePoint
2 19 (3.06%) BizTalk Server
3 18 (2.90%) IIS
4 13 (2.10%) Apache
4 13 (2.10%) SharePoint 2010
5 9 (1.45%) SharePoint 2013
6 7 (1.13%) Exchange Server 2013
6 7 (1.13%) MS Exchange
7 5 (0.81%) Blackberry Enterprise Server
8 4 (0.65%) Exchange Server 2010
8 4 (0.65%) Skype for Business
9 3 (0.48%) Documentum
9 3 (0.48%) IBM Notes
10 2 (0.32%) Exchange Server 2003
11 1 (0.16%) Exchange Server 2007
11 1 (0.16%) GlassFish
11 1 (0.16%) JBoss
11 1 (0.16%) Tomcat
11 1 (0.16%) WebSphere
11 1 (0.16%) WebSphere Application Server
Applications
1 112 (18.06%) MS Excel
2 42 (6.77%) MS Office
3 30 (4.84%) MS PowerPoint
4 6 (0.97%) MS Visio
5 1 (0.16%) MS Project
5 1 (0.16%) Spreadsheet
Business Applications
1 59 (9.52%) assyst
2 12 (1.94%) Magento
3 11 (1.77%) Sentinel
4 4 (0.65%) Oracle ERP
4 4 (0.65%) SAP SD
4 4 (0.65%) Unit4 Business World
5 3 (0.48%) SAP CRM
5 3 (0.48%) SAP ERP
6 2 (0.32%) Dynamics CRM
6 2 (0.32%) Dynamics NAV
6 2 (0.32%) Oracle CRM
6 2 (0.32%) Sage CRM
6 2 (0.32%) SAP EHS
7 1 (0.16%) Oracle BPM
7 1 (0.16%) Remedy ITSM
Cloud Services
1 34 (5.48%) Microsoft Azure
2 27 (4.35%) IaaS
2 27 (4.35%) PaaS
3 25 (4.03%) Amazon AWS
4 23 (3.71%) Amazon EC2
5 19 (3.06%) Office 365
6 14 (2.26%) SaaS
7 1 (0.16%) OneDrive
7 1 (0.16%) Yammer
Communications & Networking
1 24 (3.87%) Firewall
2 17 (2.74%) WAN
3 16 (2.58%) SAN
4 15 (2.42%) VPN
5 13 (2.10%) LAN
6 12 (1.94%) DNS
7 11 (1.77%) SSL
8 7 (1.13%) Telepresence
9 6 (0.97%) IPv4
9 6 (0.97%) IPv6
9 6 (0.97%) Wi-Fi
10 5 (0.81%) SMTP
10 5 (0.81%) TCP/IP
11 4 (0.65%) Internet
12 3 (0.48%) IPsec
12 3 (0.48%) Skype
12 3 (0.48%) VoIP
13 2 (0.32%) Broadband
13 2 (0.32%) WebEx
13 2 (0.32%) WLAN
Database & Business Intelligence
1 56 (9.03%) SQL Server
2 43 (6.94%) MySQL
3 29 (4.68%) DB2
4 5 (0.81%) SQL Server Integration Services
4 5 (0.81%) SQL Server Reporting Services
5 3 (0.48%) Data Warehouse
5 3 (0.48%) SQL Server 2008
5 3 (0.48%) SQL Server Analysis Services
6 2 (0.32%) Big Data
6 2 (0.32%) Microsoft Analysis Services
6 2 (0.32%) SQL Server 2005
6 2 (0.32%) SQL Server 2014
7 1 (0.16%) Data Mining
7 1 (0.16%) Oracle Database
7 1 (0.16%) QlikView
7 1 (0.16%) SQL Server 2012
Development Applications
1 18 (2.90%) Visual Studio
2 15 (2.42%) Git (software)
2 15 (2.42%) Subversion
2 15 (2.42%) Team Foundation Server
3 4 (0.65%) PVCS
4 3 (0.48%) Hudson
5 1 (0.16%) Oracle Forms
General
1 147 (23.71%) Finance
2 68 (10.97%) Retail
3 50 (8.06%) Publishing
4 30 (4.84%) Manufacturing
5 28 (4.52%) Legal
6 11 (1.77%) Marketing
7 9 (1.45%) Advertising
8 8 (1.29%) Banking
8 8 (1.29%) Local Government
9 7 (1.13%) Law
10 6 (0.97%) Telecoms
11 4 (0.65%) Investment Banking
12 3 (0.48%) Retail Banking
13 2 (0.32%) Front Office
14 1 (0.16%) Corporate Banking
Job Titles
1 121 (19.52%) Service Manager
2 73 (11.77%) Delivery Manager
3 71 (11.45%) Analyst
4 68 (10.97%) Services Delivery Manager
5 54 (8.71%) IT Manager
6 53 (8.55%) Technical Specialist
7 49 (7.90%) Architect
8 36 (5.81%) Support Manager
9 29 (4.68%) Developer
9 29 (4.68%) IT Services Manager
9 29 (4.68%) Service Support Manager
10 28 (4.52%) Senior Manager
11 25 (4.03%) Service Analyst
11 25 (4.03%) Solutions Architect
12 20 (3.23%) Data Centre Engineer
12 20 (3.23%) Incident Manager
12 20 (3.23%) Major Incident Manager
12 20 (3.23%) Monitoring Engineer
12 20 (3.23%) Senior Incident Manager
12 20 (3.23%) Service Architect
Libraries, Frameworks & Software Standards
1 35 (5.65%) .NET
2 18 (2.90%) ASP.NET
3 17 (2.74%) Web Services
4 16 (2.58%) XML
4 16 (2.58%) XSLT
5 15 (2.42%) ASP.NET Web API
5 15 (2.42%) LAMP
5 15 (2.42%) REST
5 15 (2.42%) SOAP
5 15 (2.42%) WCF
6 14 (2.26%) ASP.NET MVC
7 12 (1.94%) Zend Framework
8 9 (1.45%) HTML
9 6 (0.97%) ASP.NET MVC 4
9 6 (0.97%) CSS
10 4 (0.65%) jQuery
10 4 (0.65%) Middleware
11 3 (0.48%) WPF
12 2 (0.32%) JSON
12 2 (0.32%) XMPP
Miscellaneous
1 141 (22.74%) Data Centre
2 82 (13.23%) CMDB
3 55 (8.87%) Analytical Skills
4 47 (7.58%) Computer Science
5 30 (4.84%) Statistics
6 23 (3.71%) Mobile App
7 21 (3.39%) Life Science
8 19 (3.06%) Virtual Team
9 13 (2.10%) Clustering
9 13 (2.10%) Management Information System
10 10 (1.61%) Blackberry
11 9 (1.45%) e-Learning
12 7 (1.13%) Public Cloud
13 6 (0.97%) Video Conferencing
14 5 (0.81%) Driving Licence
14 5 (0.81%) Replication
14 5 (0.81%) Visualisation
15 4 (0.65%) Performance Metrics
16 3 (0.48%) FMCG
16 3 (0.48%) Social Media
Operating Systems
1 58 (9.35%) Linux
2 54 (8.71%) Windows
3 36 (5.81%) Unix
4 17 (2.74%) Red Hat Enterprise Linux
5 14 (2.26%) Solaris
6 13 (2.10%) AIX
6 13 (2.10%) SUSE
7 10 (1.61%) Windows Server
8 6 (0.97%) Windows 7
8 6 (0.97%) Windows Server 2003
9 4 (0.65%) Windows XP
10 3 (0.48%) Apple iOS
10 3 (0.48%) Mac OS X
10 3 (0.48%) Windows Server 2008
11 2 (0.32%) Android
11 2 (0.32%) MVS
11 2 (0.32%) Windows Mobile
11 2 (0.32%) Windows Server 2012
12 1 (0.16%) BlackBerry OS
12 1 (0.16%) Windows 10
Processes & Methodologies
1 353 (56.94%) ITIL
2 167 (26.94%) Service Management
3 133 (21.45%) Continuous Improvement
4 97 (15.65%) Line Management
5 84 (13.55%) Project Management
5 84 (13.55%) Stakeholder Management
6 80 (12.90%) Change Management
7 70 (11.29%) Incident Management
8 67 (10.81%) Presales
9 61 (9.84%) People Management
10 59 (9.52%) PRINCE2
11 55 (8.87%) Service Design
12 53 (8.55%) ITIL V3
12 53 (8.55%) Performance Management
13 51 (8.23%) TOGAF
14 49 (7.90%) Requirements Analysis
15 47 (7.58%) Problem Management
16 44 (7.10%) CRM
17 43 (6.94%) ITSM
18 42 (6.77%) Business Intelligence
Programming Languages
1 68 (10.97%) SQL
2 25 (4.03%) C#
3 20 (3.23%) PHP
4 15 (2.42%) XPath
5 13 (2.10%) Perl
5 13 (2.10%) Shell Script
6 8 (1.29%) Java
6 8 (1.29%) JavaScript
7 6 (0.97%) T-SQL
8 2 (0.32%) Bash Shell
8 2 (0.32%) C
8 2 (0.32%) PL/SQL
8 2 (0.32%) PowerShell
8 2 (0.32%) VB.NET
9 1 (0.16%) COBOL
9 1 (0.16%) Korn
Qualifications
1 82 (13.23%) ITIL Certification
2 69 (11.13%) Degree
3 50 (8.06%) Security Cleared
4 40 (6.45%) ISEB
5 33 (5.32%) SC Cleared
6 27 (4.35%) PMP
7 26 (4.19%) PMI Certification
8 17 (2.74%) Cisco Certification
8 17 (2.74%) Microsoft Certification
9 13 (2.10%) CCNA
10 11 (1.77%) BPSS Clearance
11 10 (1.61%) CISSP
12 8 (1.29%) LPIC
13 7 (1.13%) PRINCE2 Certification
14 6 (0.97%) ITIL Foundation Certificate
15 5 (0.81%) CCNP
15 5 (0.81%) CISM
15 5 (0.81%) MCSE
16 4 (0.65%) CCIE
16 4 (0.65%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 130 (20.97%) SLA
2 27 (4.35%) QA
3 11 (1.77%) Disclosure Scotland
4 7 (1.13%) ISO/IEC 27001
5 6 (0.97%) COBIT
5 6 (0.97%) ISO 9001
6 4 (0.65%) PCI DSS
7 2 (0.32%) Sarbanes-Oxley
8 1 (0.16%) ISO22301
System Software
1 45 (7.26%) VMware Infrastructure
2 27 (4.35%) Active Directory
3 23 (3.71%) Virtual Machines
4 21 (3.39%) Firmware
5 2 (0.32%) XenServer
6 1 (0.16%) Hyper-V
6 1 (0.16%) Microsoft Virtual Server
6 1 (0.16%) Virtual Servers
Systems Management
1 30 (4.84%) SCCM
2 28 (4.52%) SCOM
3 23 (3.71%) SCVMM
4 22 (3.55%) NetBackup
5 20 (3.23%) Tivoli
6 13 (2.10%) Oracle RMAN
6 13 (2.10%) Oracle ZFS
6 13 (2.10%) Tivoli Storage Manager
6 13 (2.10%) Unicenter
7 9 (1.45%) vRealize
8 8 (1.29%) Backup Exec
9 6 (0.97%) SCOrch
10 2 (0.32%) Cisco CUCM
11 1 (0.16%) AirWatch
11 1 (0.16%) Control-M
11 1 (0.16%) ITRS Geneos
11 1 (0.16%) Norton AntiVirus
11 1 (0.16%) Systems Management Server (SMS)
11 1 (0.16%) WSUS
Vendors
1 109 (17.58%) Microsoft
2 56 (9.03%) Oracle
3 54 (8.71%) Cisco
4 52 (8.39%) VMware
5 47 (7.58%) Citrix
6 41 (6.61%) Remedy
7 38 (6.13%) IBM
8 26 (4.19%) HP
8 26 (4.19%) Juniper
8 26 (4.19%) NetApp
9 22 (3.55%) CheckPoint
10 19 (3.06%) EMC
11 17 (2.74%) BMC
12 15 (2.42%) SAP
13 13 (2.10%) CA
13 13 (2.10%) Sun
13 13 (2.10%) Veritas
14 12 (1.94%) Zend
15 10 (1.61%) Dell
16 9 (1.45%) Red Hat
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £58,000 - £70,000 + Generous Package
Posted: 10 hours ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: Yesterday
Birmingham, West Midlands (County)
Experis Ltd
Salary: £45000.00 - £55000.00 per annum + Car or All + Bonus
Posted: 7 hours ago
Birmingham
SCC
Posted: Yesterday
Birmingham, West Midlands (County)
Insolvency Service
Salary: £31,559 - 37,871 per year
Posted: Yesterday
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: 4 days ago
Birmingham
SCC
Posted: 21 hours ago
West Midlands
Harvey Nash plc
Salary: £100000 - £110000 per annum + car + bonus + bens
Posted: 6 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £39000.00 - £43000.00 per annum
Posted: Yesterday
Coventry, West Midlands (County)
LA International
Salary: £38000 - £46500 per annum + Excellent Benefits
Posted: 6 days ago
Birmingham
Robert Walters UK
Salary: £20000 - £25000 per annum
Posted: 8 days ago
Stoke on Trent
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £40000.00 per annum
Posted: 7 days ago
Staffordshire
Greywood Associates Limited
Salary: £35000 - £42000 per annum + Benefits
Posted: 5 days ago
Telford, Shropshire
Robert Walters
Salary: £45000 - £55000 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Lorien Resourcing
Salary: £65000 - £75000 per annum + Car Allowance + 30%
Posted: 5 days ago
Birmingham
CGI IT UK
Salary: £60000 - £70000 per annum + benefits
Posted: 13 days ago
Bilston
CPS Group Limited
Salary: £28000 - £35000 per annum + Excellent Benefits
Posted: 27 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £50000.00 - £60000.00 per annum
Posted: 15 days ago
Telford
Ampersand Consulting
Salary: £50000 - £55000 per annum + Car Allowance, Fantastic Benefits
Posted: 19 days ago
Birmingham, West Midlands (County)
Insolvency Service
Salary: £40,249 to £45,280 plus excellent benefits
Posted: 20 days ago