The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 61 70 91
Rank change year-on-year
+9 +21
Permanent jobs citing Service Delivery 227 168 121
As % of all permanent IT jobs located in the West Midlands 4.24% 3.46% 2.57%
As % of the Processes & Methodologies category 5.11% 4.42% 3.40%
Number of salaries quoted 181 148 94
Average salary £45,000 £42,500 £44,000
Average salary % change year-on-year
+5.88% -3.40%
90% offered a salary of more than £27,600 £30,000 £28,500
10% offered a salary of more than £67,500 £62,500 £60,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4444 3799 3559
As % of all permanent IT jobs located in the West Midlands 82.99% 78.30% 75.47%
Number of salaries quoted 3881 3138 3102
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £28,000 £26,000 £28,500
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the West Midlands region.

Service Delivery Salary Trend in the West Midlands

Service Delivery
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the West Midlands region over the 3 months to 24 December 2014.

Service Delivery Salary Histogram in the West Midlands

Service Delivery
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -2 99 £50,000 +11.11% 7
Coventry +17 43 £39,000 -11.36% 4
Warwickshire +7 26 £52,500 +14.13% 2
Staffordshire +7 18 £41,250 +3.12%
Solihull -13 11 £37,500 +7.14% 1
Shropshire +1 10 £50,000 +33.33%
Worcestershire +11 3 £50,000 +163.15%
West Bromwich +6 2 £44,750 -
Walsall -5 2 £35,000 +16.66%
Dudley -7 1 £25,000 -33.33%
Wolverhampton -8 1 £32,000 -8.57%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 December 2014, IT jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 220 (52.01%) ITIL
2 85 (20.09%) Microsoft
3 83 (19.62%) Service Management
4 74 (17.49%) Windows
4 74 (17.49%) Change Management
5 70 (16.55%) Finance
6 67 (15.84%) Project Management
7 62 (14.66%) SLA
8 59 (13.95%) Incident Management
9 50 (11.82%) SQL
10 49 (11.58%) Degree
11 48 (11.35%) VMware
12 47 (11.11%) MS Excel
13 36 (8.51%) Problem Management
14 35 (8.27%) Analytical Skills
15 32 (7.57%) Active Directory
15 32 (7.57%) ITIL Certification
15 32 (7.57%) Continuous Improvement
16 30 (7.09%) Security Cleared
16 30 (7.09%) Coaching
17 29 (6.86%) PRINCE2
17 29 (6.86%) Cisco
18 27 (6.38%) SQL Server
18 27 (6.38%) Management Information System
19 26 (6.15%) Disaster Recovery
20 25 (5.91%) Information Security
20 25 (5.91%) Line Management
21 24 (5.67%) Business Continuity
22 22 (5.20%) Windows Server 2003
22 22 (5.20%) Windows Server 2008

Service Delivery
Top Related IT Skills in the West Midlands by Category

For the 6 months to 24 December 2014, IT jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 18 (4.26%) MS Exchange
2 16 (3.78%) Exchange Server 2010
3 10 (2.36%) SharePoint
4 9 (2.13%) Exchange Server 2007
5 8 (1.89%) Lync
6 6 (1.42%) Tomcat
6 6 (1.42%) CMS
7 5 (1.18%) Exchange Server 2013
8 4 (0.95%) SharePoint 2013
8 4 (0.95%) Apache
9 3 (0.71%) IIS
9 3 (0.71%) Drupal
9 3 (0.71%) SharePoint 2010
10 2 (0.47%) OpenEdge
11 1 (0.24%) Blackberry Enterprise Server
11 1 (0.24%) Exchange Server 2003
Applications
1 47 (11.11%) MS Excel
2 20 (4.73%) MS PowerPoint
3 12 (2.84%) MS Office
4 10 (2.36%) MS Visio
5 5 (1.18%) SPSS
6 2 (0.47%) MS Project
Business Applications
1 6 (1.42%) assyst
2 3 (0.71%) Dynamics CRM
2 3 (0.71%) Servitor
3 2 (0.47%) Retail-J
3 2 (0.47%) Remedy ITSM
3 2 (0.47%) Oracle EBS R12
3 2 (0.47%) Dynamics NAV
3 2 (0.47%) SAP HR
3 2 (0.47%) Oracle EBS
3 2 (0.47%) SAP Payroll
Cloud Services
1 11 (2.60%) Office 365
2 7 (1.65%) Cloud Computing
3 1 (0.24%) SaaS
3 1 (0.24%) IaaS
Communications & Networking
1 21 (4.96%) LAN
2 20 (4.73%) WAN
3 17 (4.02%) DNS
4 16 (3.78%) DHCP
4 16 (3.78%) Wireless
5 12 (2.84%) Firewall
6 8 (1.89%) iSCSI
6 8 (1.89%) VPN
7 7 (1.65%) TCP/IP
7 7 (1.65%) Internet
8 6 (1.42%) Unified Communications
8 6 (1.42%) FTP
8 6 (1.42%) Intranet
9 4 (0.95%) PABX
10 3 (0.71%) MPLS
10 3 (0.71%) Network Security
10 3 (0.71%) NetScaler
11 2 (0.47%) DMVPN
11 2 (0.47%) SSL
11 2 (0.47%) Ethernet
Database & Business Intelligence
1 27 (6.38%) SQL Server
2 9 (2.13%) SQL Server Integration Services
3 8 (1.89%) MySQL
4 7 (1.65%) SQL Server 2008
5 6 (1.42%) SQL Server 2012
6 5 (1.18%) SQL Server Reporting Services
6 5 (1.18%) SQL Server 2005
7 3 (0.71%) Oracle Database
7 3 (0.71%) SQL Server Analysis Services
8 2 (0.47%) BusinessObjects XI
8 2 (0.47%) Relational Database
8 2 (0.47%) Data Warehouse
8 2 (0.47%) RDBMS
8 2 (0.47%) BusinessObjects
9 1 (0.24%) SQL Server 2000
9 1 (0.24%) MS Access
9 1 (0.24%) Big Data
Development Applications
1 3 (0.71%) Oracle Forms
2 2 (0.47%) Visual Studio
General
1 70 (16.55%) Finance
2 19 (4.49%) Telecoms
3 11 (2.60%) Manufacturing
3 11 (2.60%) Banking
4 10 (2.36%) Legal
5 7 (1.65%) Retail
6 5 (1.18%) Billing
6 5 (1.18%) Marketing
6 5 (1.18%) Advertising
7 3 (0.71%) Automotive
7 3 (0.71%) Back Office
8 2 (0.47%) Law
8 2 (0.47%) Games
8 2 (0.47%) Investment Banking
9 1 (0.24%) Local Government
9 1 (0.24%) Aerospace
Job Titles
1 94 (22.22%) Service Manager
2 71 (16.78%) Analyst
3 64 (15.13%) Delivery Manager
4 60 (14.18%) Services Delivery Manager
5 25 (5.91%) Business Analyst
6 20 (4.73%) Team Leader
7 17 (4.02%) Customer Services Manager
8 16 (3.78%) Senior Manager
9 15 (3.55%) Infrastructure Manager
10 14 (3.31%) Service Analyst
11 13 (3.07%) Consultant
11 13 (3.07%) Architect
12 12 (2.84%) Coordinator
12 12 (2.84%) Data Centre Manager
12 12 (2.84%) Security Manager
12 12 (2.84%) Head of Service Delivery
13 11 (2.60%) Information Manager
13 11 (2.60%) Information Security Manager
13 11 (2.60%) Project Manager
13 11 (2.60%) Support Analyst
Libraries, Frameworks & Software Standards
1 18 (4.26%) .NET
2 12 (2.84%) HTML
3 11 (2.60%) CSS
3 11 (2.60%) ASP.NET
4 6 (1.42%) Middleware
5 4 (0.95%) XML
6 2 (0.47%) .NET Framework
6 2 (0.47%) ASP.NET MVC
6 2 (0.47%) Web Services
7 1 (0.24%) SOAP
7 1 (0.24%) COM
7 1 (0.24%) J2EE
7 1 (0.24%) HTML5
7 1 (0.24%) XHTML
7 1 (0.24%) EDI
Miscellaneous
1 35 (8.27%) Analytical Skills
2 27 (6.38%) Management Information System
3 17 (4.02%) Life Science
4 10 (2.36%) Data Protection Act
5 9 (2.13%) Statistics
6 7 (1.65%) CMDB
7 5 (1.18%) FMCG
7 5 (1.18%) User Experience
7 5 (1.18%) Replication
7 5 (1.18%) Blackberry
8 4 (0.95%) Clustering
8 4 (0.95%) CESG
8 4 (0.95%) Wiki
9 3 (0.71%) Fat Client
9 3 (0.71%) Mobile App
9 3 (0.71%) Thin Client
9 3 (0.71%) Mathematics
9 3 (0.71%) Computer Science
9 3 (0.71%) PMI
10 2 (0.47%) Foreign Exchange (FX)
Operating Systems
1 74 (17.49%) Windows
2 22 (5.20%) Windows Server 2003
2 22 (5.20%) Windows Server 2008
3 20 (4.73%) Windows 7
3 20 (4.73%) Windows Server 2012
4 19 (4.49%) Linux
5 12 (2.84%) Windows XP
6 7 (1.65%) UNIX
7 5 (1.18%) Android
7 5 (1.18%) Windows 8
8 3 (0.71%) CentOS
8 3 (0.71%) Red Hat Enterprise Linux
9 2 (0.47%) Windows Vista
10 1 (0.24%) Solaris
Processes & Methodologies
1 220 (52.01%) ITIL
2 83 (19.62%) Service Management
3 74 (17.49%) Change Management
4 67 (15.84%) Project Management
5 59 (13.95%) Incident Management
6 36 (8.51%) Problem Management
7 32 (7.57%) Continuous Improvement
8 30 (7.09%) Coaching
9 29 (6.86%) PRINCE2
10 26 (6.15%) Disaster Recovery
11 25 (5.91%) Information Security
11 25 (5.91%) Line Management
12 24 (5.67%) Business Continuity
13 22 (5.20%) People Management
14 21 (4.96%) Supplier Management
15 17 (4.02%) Mentoring
16 16 (3.78%) Data Protection
16 16 (3.78%) Stakeholder Management
16 16 (3.78%) Security Management
16 16 (3.78%) BCP
Programming Languages
1 50 (11.82%) SQL
2 13 (3.07%) Java
3 11 (2.60%) C#
4 9 (2.13%) PL/SQL
5 8 (1.89%) C
5 8 (1.89%) VBScript
6 7 (1.65%) JavaScript
7 5 (1.18%) VB
7 5 (1.18%) T-SQL
8 4 (0.95%) VB6
8 4 (0.95%) PHP
9 3 (0.71%) VBA
10 2 (0.47%) Shell Script
10 2 (0.47%) PowerShell
11 1 (0.24%) Bash Shell
11 1 (0.24%) VB.NET
11 1 (0.24%) ABAP
Qualifications
1 49 (11.58%) Degree
2 32 (7.57%) ITIL Certification
3 30 (7.09%) Security Cleared
4 18 (4.26%) SC Cleared
4 18 (4.26%) Cisco Certification
4 18 (4.26%) Microsoft Certification
5 15 (3.55%) CCNA
6 11 (2.60%) CCNP
7 9 (2.13%) MCSE
8 6 (1.42%) ISEB
8 6 (1.42%) CISSP
9 5 (1.18%) MCTS
9 5 (1.18%) MCITP
10 4 (0.95%) ISTQB
10 4 (0.95%) DV Cleared
10 4 (0.95%) CISM
10 4 (0.95%) CCSE
10 4 (0.95%) HND
10 4 (0.95%) MCSA
10 4 (0.95%) PMI Certification
Quality Assurance & Compliance
1 62 (14.66%) SLA
2 18 (4.26%) ISO/IEC 27001
3 14 (3.31%) QA
4 9 (2.13%) PCI DSS
5 6 (1.42%) ISO/IEC 17799
6 2 (0.47%) ISO 9001
7 1 (0.24%) Sarbanes-Oxley
7 1 (0.24%) HIPAA
7 1 (0.24%) COBIT
System Software
1 32 (7.57%) Active Directory
2 19 (4.49%) VMware Infrastructure
3 13 (3.07%) Hyper-V
4 12 (2.84%) vSphere
5 9 (2.13%) XenDesktop
6 6 (1.42%) XenApp
7 5 (1.18%) Microsoft Virtual Server
8 3 (0.71%) VMware ESXi
9 1 (0.24%) Snort
Systems Management
1 13 (3.07%) NetBackup
2 6 (1.42%) Backup Exec
2 6 (1.42%) SCCM
2 6 (1.42%) Symantec Enterprise Vault
3 5 (1.18%) SCDPM
4 3 (0.71%) AppDNA
5 1 (0.24%) OpenView
5 1 (0.24%) Systems Management Server (SMS)
Vendors
1 85 (20.09%) Microsoft
2 48 (11.35%) VMware
3 29 (6.86%) Cisco
4 19 (4.49%) Citrix
5 17 (4.02%) Oracle
5 17 (4.02%) Symantec
6 12 (2.84%) Remedy
6 12 (2.84%) Dell
7 11 (2.60%) SAP
8 9 (2.13%) HP
9 7 (1.65%) NetApp
10 6 (1.42%) Avaya
10 6 (1.42%) Business Objects
10 6 (1.42%) IBM
11 5 (1.18%) Juniper
11 5 (1.18%) CheckPoint
12 4 (0.95%) Red Hat
12 4 (0.95%) Apple
13 3 (0.71%) BT
13 3 (0.71%) Nortel
West Midlands
Nigel Frank International Limited - Newcastle
Salary: £36000 - £42000 per annum + Benefits
Posted: 13 hours ago
Coventry, West Midlands (County)
Spring Technology
Salary: £25000.00 - £30000.00 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £30000.00 - £35000.00 per annum
Posted: 3 days ago
Coventry
Ampersand Consulting
Salary: £45000 - £50000 per annum + £4200 Car Allowance and Benefits
Posted: 3 days ago
Warwick, Warwickshire
Arden Resourcing Limited
Salary: From £30,000 to £35,000 per annum PLUS Bonus & Benefits
Posted: 4 days ago
Solihull, West Midlands (County)
Connectus
Salary: £35000 - £40000 per annum
Posted: 6 days ago
Warwick, Warwickshire
Arden Resourcing Limited
Salary: From £30,000 to £35,000 per annum + Benefits & Bonuses
Posted: 9 days ago
Birmingham, West Midlands (County)
CML Offshore Recruitment
Salary: From £50,000 to £200,000 per annum No Tax, Relocation, Bonus, Benefits
Posted: 10 days ago
Birmingham, West Midlands (County)
SCC
Posted: 14 days ago
Birmingham, West Midlands (County)
SCC
Posted: 14 days ago
Birmingham, West Midlands (County)
SCC
Posted: 15 days ago
Birmingham, West Midlands (County)
Vodafone
Salary: Competitive
Posted: 16 days ago
West Midlands (County)
ComputaCenter
Salary: Competitive
Posted: 22 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £25000.00 - £28500.00 per annum
Posted: 24 days ago
Coventry
Computer Futures
Salary: £50000 - £75000 per annum + Benefits
Posted: 25 days ago