The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Services Delivery
England / West Midlands
Rank 50 55 62
Rank change year-on-year
+5 +7
Permanent jobs citing Service Delivery 214 253 215
As % of all permanent IT jobs located in the West Midlands 4.62% 4.27% 4.23%
As % of the Processes & Methodologies category 5.15% 4.84% 5.06%
Number of salaries quoted 81 194 154
Median salary £42,500 £45,000 £42,000
Median salary % change year-on-year
-5.55% +7.14%
90% offered a salary of more than £20,000 £29,000 £27,000
10% offered a salary of more than £75,000 £62,500 £65,000
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4159 5231 4245
As % of all permanent IT jobs located in the West Midlands 89.81% 88.24% 83.58%
Number of salaries quoted 3329 4297 3564
Median salary £42,500 £43,974 £42,500
Median salary % change year-on-year
-3.35% +3.46%
90% offered a salary of more than £28,500 £30,000 £27,850
10% offered a salary of more than £60,000 £65,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the West Midlands region.

Service Delivery Salary Trend in the West Midlands

Service Delivery
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the West Midlands region over the 3 months to 25 February 2017.

Service Delivery Salary Histogram in the West Midlands

Service Delivery
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +3 144 £52,500 +26.50% 6
Warwickshire +23 17 £52,500 +1.44% 3
Staffordshire +11 15 £20,000 -55.55%
Worcestershire +2 9 £40,000 +14.28%
Coventry +11 7 £57,000 +12.72% 1
Shropshire -10 5 £35,000 -42.35% 7
Solihull -4 4 £34,500 -46.92% 2
West Bromwich +11 3 £40,250 -6.93% 1
Walsall +14 2 £40,000 -5.88%
Dudley +1 2 £17,500 -55.12%
Wolverhampton - 1 £55,000 - 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 25 February 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Service Delivery.

1 314 (53.86%) ITIL
2 257 (44.08%) Data Centre
3 157 (26.93%) Continuous Improvement
4 136 (23.33%) Cisco
5 133 (22.81%) Microsoft
6 130 (22.30%) MS Excel
7 122 (20.93%) Citrix
8 121 (20.75%) Line Management
9 120 (20.58%) VMware
10 111 (19.04%) Service Management
11 108 (18.52%) SLA
12 103 (17.67%) Presales
13 102 (17.50%) Finance
14 95 (16.30%) ITIL Certification
15 91 (15.61%) Degree
16 83 (14.24%) Change Control
17 81 (13.89%) Project Management
18 79 (13.55%) VMware Infrastructure
19 78 (13.38%) HP
20 76 (13.04%) Active Directory
21 75 (12.86%) Firewall
22 70 (12.01%) SQL
22 70 (12.01%) CMDB
23 68 (11.66%) CheckPoint
24 63 (10.81%) Computer Science
24 63 (10.81%) Security Cleared
25 62 (10.63%) Customer Requirements
26 61 (10.46%) Analytical Skills
26 61 (10.46%) Microsoft Azure
26 61 (10.46%) Software Engineering

Service Delivery
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (4.63%) MS Exchange
2 18 (3.09%) IIS
3 10 (1.72%) SharePoint
4 9 (1.54%) Oracle SOA Suite
5 3 (0.51%) Skype for Business
6 2 (0.34%) Exchange Server 2010
6 2 (0.34%) Exchange Server 2013
7 1 (0.17%) ArcGIS
7 1 (0.17%) CICS
7 1 (0.17%) SharePoint 2013
Applications
1 130 (22.30%) MS Excel
2 16 (2.74%) MS Office
3 11 (1.89%) MS PowerPoint
4 1 (0.17%) MS Project
Business Applications
1 44 (7.55%) assyst
2 21 (3.60%) Sentinel
3 8 (1.37%) Maximo
4 7 (1.20%) Dynamics CRM
5 5 (0.86%) Dynamics AX
6 4 (0.69%) Dynamics NAV
6 4 (0.69%) NetSuite
6 4 (0.69%) SAP CRM
6 4 (0.69%) SAP ERP
6 4 (0.69%) SAP IS-U
7 1 (0.17%) Oracle BPM
Cloud Services
1 61 (10.46%) Microsoft Azure
2 32 (5.49%) Amazon AWS
2 32 (5.49%) Amazon EC2
2 32 (5.49%) IaaS
3 31 (5.32%) PaaS
4 18 (3.09%) Cloud Computing
5 9 (1.54%) Office 365
6 5 (0.86%) SaaS
7 3 (0.51%) Intacct
8 1 (0.17%) Azure Active Directory
8 1 (0.17%) G Suite
8 1 (0.17%) OneDrive
Communications & Networking
1 75 (12.86%) Firewall
2 61 (10.46%) WAN
3 38 (6.52%) LAN
4 28 (4.80%) DNS
4 28 (4.80%) OSPF
5 23 (3.95%) Network Security
6 20 (3.43%) SSL
7 19 (3.26%) VPN
8 14 (2.40%) VLAN
9 11 (1.89%) VoIP
10 10 (1.72%) MPLS
10 10 (1.72%) Wireless
11 7 (1.20%) DSL
12 6 (1.03%) DHCP
12 6 (1.03%) TCP/IP
13 5 (0.86%) Internet
14 4 (0.69%) BGP
14 4 (0.69%) Cisco IOS
14 4 (0.69%) SMS
14 4 (0.69%) Unified Communications
Database & Business Intelligence
1 46 (7.89%) SQL Server
2 28 (4.80%) DB2
3 27 (4.63%) MySQL
4 10 (1.72%) Relational Database
5 5 (0.86%) SQL Server 2012
6 4 (0.69%) GIS
6 4 (0.69%) Microsoft Analysis Services
6 4 (0.69%) MS Access
6 4 (0.69%) SQL Server 2008
6 4 (0.69%) SQL Server 2014
6 4 (0.69%) SQL Server Analysis Services
6 4 (0.69%) SQL Server Integration Services
6 4 (0.69%) SQL Server Reporting Services
7 2 (0.34%) Spatial Data
8 1 (0.17%) Oracle Database
8 1 (0.17%) SQL Server 2000
8 1 (0.17%) SQL Server 2005
Development Applications
1 4 (0.69%) Rational Rose
2 1 (0.17%) Oracle Forms
2 1 (0.17%) Visual Studio
General
1 102 (17.50%) Finance
2 60 (10.29%) Retail
3 50 (8.58%) Publishing
4 18 (3.09%) Telecoms
5 7 (1.20%) Marketing
6 5 (0.86%) Advertising
6 5 (0.86%) Legal
7 3 (0.51%) Manufacturing
8 2 (0.34%) Automotive
8 2 (0.34%) Back Office
9 1 (0.17%) Billing
Job Titles
1 100 (17.15%) Architect
2 67 (11.49%) Service Architect
3 43 (7.38%) Technical Specialist
4 41 (7.03%) Delivery Manager
5 40 (6.86%) Service Manager
5 40 (6.86%) Technical Manager
6 36 (6.17%) Analyst
7 35 (6.00%) Network Engineer
8 34 (5.83%) Support Manager
9 25 (4.29%) Operations Manager
9 25 (4.29%) Solutions Architect
10 24 (4.12%) Data Architect
10 24 (4.12%) Data Centre Architect
11 23 (3.95%) Infrastructure Manager
11 23 (3.95%) Technical Leader
12 22 (3.77%) Senior Network Engineer
12 22 (3.77%) Services Delivery Manager
13 21 (3.60%) Data Centre Specialist
14 19 (3.26%) IT Manager
14 19 (3.26%) Technical Delivery Manager
Libraries, Frameworks & Software Standards
1 25 (4.29%) .NET
2 12 (2.06%) AngularJS
2 12 (2.06%) HTML
3 10 (1.72%) ASP.NET
4 8 (1.37%) ASP.NET MVC
4 8 (1.37%) Castle Windsor
4 8 (1.37%) NHibernate
4 8 (1.37%) Spring.NET
5 7 (1.20%) Middleware
6 4 (0.69%) Flash
7 2 (0.34%) REST
7 2 (0.34%) SOAP
7 2 (0.34%) Web Services
8 1 (0.17%) ODBC
8 1 (0.17%) WPF
8 1 (0.17%) XML
8 1 (0.17%) XSLT
Miscellaneous
1 257 (44.08%) Data Centre
2 70 (12.01%) CMDB
3 63 (10.81%) Computer Science
4 61 (10.46%) Analytical Skills
5 34 (5.83%) Management Information System
6 24 (4.12%) Public Cloud
7 18 (3.09%) Security Operations Centre
8 14 (2.40%) CESG
8 14 (2.40%) Freedom of Information
8 14 (2.40%) Video Conferencing
9 7 (1.20%) Blackberry
10 5 (0.86%) Virtual Team
11 4 (0.69%) Cyberthreat
11 4 (0.69%) Driving Licence
11 4 (0.69%) iPad
11 4 (0.69%) iPhone
12 3 (0.51%) FMCG
13 2 (0.34%) Handset
13 2 (0.34%) LLPG
13 2 (0.34%) Replication
Operating Systems
1 60 (10.29%) Windows
2 45 (7.72%) Linux
3 24 (4.12%) Unix
4 18 (3.09%) Windows Server
5 14 (2.40%) Windows 7
6 6 (1.03%) Windows Server 2008
7 5 (0.86%) Apple iOS
7 5 (0.86%) Windows 8
8 4 (0.69%) Windows Server 2012
9 3 (0.51%) Windows 10
10 2 (0.34%) AIX
10 2 (0.34%) Android
10 2 (0.34%) HPUX
10 2 (0.34%) Red Hat Enterprise Linux
10 2 (0.34%) Solaris
10 2 (0.34%) VyOS
10 2 (0.34%) Windows XP
11 1 (0.17%) Windows Server 2003
11 1 (0.17%) zOS
Processes & Methodologies
1 314 (53.86%) ITIL
2 157 (26.93%) Continuous Improvement
3 121 (20.75%) Line Management
4 111 (19.04%) Service Management
5 103 (17.67%) Presales
6 83 (14.24%) Change Control
7 81 (13.89%) Project Management
8 62 (10.63%) Customer Requirements
9 61 (10.46%) Software Engineering
10 59 (10.12%) Business Development
11 57 (9.78%) ITIL V3
12 53 (9.09%) Incident Management
13 48 (8.23%) Change Management
13 48 (8.23%) Mentoring
13 48 (8.23%) Stakeholder Management
14 46 (7.89%) Capacity Planning
14 46 (7.89%) PRINCE2
15 43 (7.38%) Service Design
16 42 (7.20%) IT Governance
16 42 (7.20%) Process Improvement
Programming Languages
1 70 (12.01%) SQL
2 15 (2.57%) JavaScript
3 10 (1.72%) C#
4 5 (0.86%) Java
5 4 (0.69%) PowerShell
6 2 (0.34%) C
6 2 (0.34%) PL/SQL
6 2 (0.34%) Python
6 2 (0.34%) T-SQL
6 2 (0.34%) VB
6 2 (0.34%) VBA
7 1 (0.17%) COBOL
7 1 (0.17%) Google Apps Script
7 1 (0.17%) R
Qualifications
1 95 (16.30%) ITIL Certification
2 91 (15.61%) Degree
3 63 (10.81%) Security Cleared
4 39 (6.69%) SC Cleared
5 36 (6.17%) PMP
6 35 (6.00%) ISEB
7 34 (5.83%) CCNA
7 34 (5.83%) Cisco Certification
7 34 (5.83%) PMI Certification
8 29 (4.97%) CISSP
9 23 (3.95%) BPSS Clearance
10 20 (3.43%) CISM
11 19 (3.26%) CISA
12 18 (3.09%) LPIC
13 15 (2.57%) CCNP
14 9 (1.54%) ITIL Foundation Certificate
15 8 (1.37%) Microsoft Certification
16 7 (1.20%) CCDA
17 6 (1.03%) DV Cleared
17 6 (1.03%) MCSE
Quality Assurance & Compliance
1 108 (18.52%) SLA
2 23 (3.95%) ISO/IEC 27001
3 20 (3.43%) QA
4 18 (3.09%) Disclosure Scotland
5 14 (2.40%) Cyber Essentials
5 14 (2.40%) Cyber Essentials PLUS
5 14 (2.40%) PCI DSS
6 7 (1.20%) PMO
7 3 (0.51%) ISO 9001
8 1 (0.17%) BS7666
System Software
1 79 (13.55%) VMware Infrastructure
2 76 (13.04%) Active Directory
3 32 (5.49%) Virtual Machines
4 23 (3.95%) Hyper-V
5 18 (3.09%) Firmware
6 2 (0.34%) NFS
6 2 (0.34%) pfSense
6 2 (0.34%) Virtual Servers
6 2 (0.34%) VMware Server
7 1 (0.17%) ACF2
7 1 (0.17%) Job Entry Subsystem
7 1 (0.17%) Microsoft Virtual Server
7 1 (0.17%) RACF
7 1 (0.17%) vSphere
Systems Management
1 39 (6.69%) SCCM
2 37 (6.35%) SCOM
3 32 (5.49%) SCVMM
4 19 (3.26%) Tivoli
5 18 (3.09%) Backup Exec
5 18 (3.09%) NetBackup
6 5 (0.86%) SCOrch
6 5 (0.86%) Tivoli Storage Manager
6 5 (0.86%) vRealize
7 3 (0.51%) Nagios
7 3 (0.51%) WSUS
8 2 (0.34%) AirWatch
9 1 (0.17%) Norton AntiVirus
Vendors
1 136 (23.33%) Cisco
2 133 (22.81%) Microsoft
3 122 (20.93%) Citrix
4 120 (20.58%) VMware
5 78 (13.38%) HP
6 68 (11.66%) CheckPoint
7 55 (9.43%) IBM
8 44 (7.55%) Oracle
9 43 (7.38%) Juniper
10 41 (7.03%) Fortinet
11 29 (4.97%) NetApp
12 27 (4.63%) BMC
13 26 (4.46%) EMC
14 20 (3.43%) Red Hat
15 17 (2.92%) ServiceNow
16 15 (2.57%) Brocade
16 15 (2.57%) Remedy
17 14 (2.40%) F5
17 14 (2.40%) SAP
18 9 (1.54%) Avaya
Atherstone, Warwickshire
TNT Global IT
Posted: 3 days ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £32000 - £35500 per annum + benefits, training & progression
Posted: 4 days ago
Telford or Newcastle
Revenue & Customs Digital Technology Services (RCDTS)
Salary: £64,125 - £70,875 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Spring Technology
Posted: 3 days ago
Birmingham, West Midlands (County)
Itecco
Salary: £20000 - £25000 per annum + Fantastic Benefits
Posted: 3 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 5 days ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Oliver James Associates
Salary: £75000 - £91000 per annum
Posted: 3 days ago
West Midlands
Franklin Fitch Limited
Salary: From £35,000 to £45,000 per annum
Posted: 5 days ago
West Midlands
Certes Computing Ltd
Salary: £75000 - £95000 per annum + Excellent package
Posted: 2 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: Car or All + Bonus
Posted: 4 days ago
Warwick, Warwickshire
Accenture
Salary: Up to £28,000 per annum + Benefits
Posted: 8 days ago
Solihull
Hays Specialist Recruitment Ltd
Salary: £26000.00 per annum
Posted: 11 days ago
Solihull, West Midlands (County)
Reed Technology
Salary: £70000 - £95000 per annum
Posted: 5 days ago
Wolverhampton, UK
WIPRO
Posted: 19 days ago
West Bromwich, West Midlands (County)
TEKsystems
Salary: £35000 - £45000 per annum + Bonus + Benefits
Posted: 5 days ago
Telford or Newcastle
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 23 days ago
Telford or Newcastle
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 23 days ago
Telford, Newcastle or Shipley
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 23 days ago
Telford
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 23 days ago
Telford or Shipley
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 23 days ago