The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Services Delivery
Rank 34 66 77
Rank change year-on-year
+32 +11
Permanent jobs citing Service Delivery 347 203 175
As % of all permanent IT jobs located in the West Midlands 5.97% 3.65% 3.20%
As % of the Processes & Methodologies category 6.83% 4.19% 3.84%
Number of salaries quoted 177 144 134
Median salary £44,738 £48,875 £55,000
Median salary % change year-on-year
-8.46% -11.13%
90% offered a salary of more than £27,000 £28,550 £27,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
5080 4845 4552
As % of all permanent IT jobs located in the West Midlands 87.47% 87.08% 83.29%
Number of salaries quoted 4003 3953 3782
Median salary £42,500 £42,500 £42,350
Median salary % change year-on-year
- +0.35%
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £65,000 £66,500 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the West Midlands region.

Service Delivery Salary Trend in the West Midlands

Service Delivery
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the West Midlands region over the 3 months to 29 August 2016.

Service Delivery Salary Histogram in the West Midlands

Service Delivery
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +22 235 £45,000 -10.89% 7
Shropshire +15 27 £37,626 +41.98%
Coventry +6 22 £45,000 -25.00%
Staffordshire -12 8 £55,000 +57.14% 3
Warwickshire +2 5 £52,000 -5.45% 2
Walsall - 4 £42,500 -
Solihull +15 3 £28,500 -40.00%
Sutton Coldfield -11 3 £20,500 -
Dudley - 3 £25,000 -
West Bromwich +3 2 £20,750 -51.74%
Wolverhampton 0 2 £32,250 -60.90%
Bilston - 1 £31,500 -
Herefordshire - 1 £23,000 - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 August 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Service Delivery.

1 373 (58.93%) ITIL
2 176 (27.80%) Finance
3 168 (26.54%) Service Management
4 160 (25.28%) Data Centre
5 151 (23.85%) Continuous Improvement
6 133 (21.01%) SLA
7 127 (20.06%) MS Excel
8 123 (19.43%) Line Management
9 113 (17.85%) Microsoft
10 93 (14.69%) Retail
11 92 (14.53%) CMDB
12 91 (14.38%) Project Management
13 86 (13.59%) ITIL Certification
14 77 (12.16%) Presales
15 76 (12.01%) Stakeholder Management
16 74 (11.69%) Degree
17 71 (11.22%) assyst
17 71 (11.22%) Incident Management
18 70 (11.06%) Change Management
19 68 (10.74%) Analytical Skills
20 67 (10.58%) People Management
20 67 (10.58%) PRINCE2
20 67 (10.58%) SQL
21 66 (10.43%) Publishing
22 61 (9.64%) Security Cleared
23 60 (9.48%) VMware
24 59 (9.32%) Requirements Analysis
25 54 (8.53%) Computer Science
25 54 (8.53%) Windows
25 54 (8.53%) Service Design

Service Delivery
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (3.79%) SharePoint
2 21 (3.32%) IIS
3 16 (2.53%) BizTalk Server
4 10 (1.58%) Apache
5 8 (1.26%) MS Exchange
6 7 (1.11%) SharePoint 2010
7 5 (0.79%) Blackberry Enterprise Server
7 5 (0.79%) Exchange Server 2013
8 4 (0.63%) Documentum
8 4 (0.63%) Exchange Server 2010
9 3 (0.47%) IBM Notes
9 3 (0.47%) SharePoint 2013
9 3 (0.47%) Skype for Business
10 2 (0.32%) CMS
11 1 (0.16%) Exchange Server 2003
11 1 (0.16%) GlassFish
11 1 (0.16%) JBoss
11 1 (0.16%) Oracle SOA Suite
11 1 (0.16%) Tomcat
11 1 (0.16%) WebLogic
Applications
1 127 (20.06%) MS Excel
2 34 (5.37%) MS Office
3 22 (3.48%) MS PowerPoint
4 5 (0.79%) MS Visio
5 1 (0.16%) MS Project
5 1 (0.16%) Spreadsheet
Business Applications
1 71 (11.22%) assyst
2 21 (3.32%) Sentinel
3 12 (1.90%) Magento
4 4 (0.63%) Oracle ERP
5 3 (0.47%) Maximo
6 2 (0.32%) Dynamics CRM
6 2 (0.32%) Dynamics NAV
6 2 (0.32%) Oracle CRM
6 2 (0.32%) Sage CRM
6 2 (0.32%) SAP CRM
6 2 (0.32%) SAP EHS
6 2 (0.32%) Unit4 Business World
7 1 (0.16%) Oracle BPM
7 1 (0.16%) SAP ERP
7 1 (0.16%) SAP SD
Cloud Services
1 42 (6.64%) Microsoft Azure
2 35 (5.53%) IaaS
3 33 (5.21%) PaaS
4 30 (4.74%) Amazon AWS
4 30 (4.74%) Amazon EC2
5 18 (2.84%) SaaS
6 13 (2.05%) Office 365
7 1 (0.16%) OneDrive
Communications & Networking
1 34 (5.37%) Firewall
2 21 (3.32%) WAN
3 17 (2.69%) DNS
4 15 (2.37%) VPN
5 14 (2.21%) SSL
6 12 (1.90%) SAN
7 9 (1.42%) LAN
8 6 (0.95%) Internet
8 6 (0.95%) IPv4
8 6 (0.95%) IPv6
9 5 (0.79%) SMTP
9 5 (0.79%) TCP/IP
10 4 (0.63%) Telepresence
10 4 (0.63%) Wi-Fi
11 3 (0.47%) MPLS
11 3 (0.47%) Skype
12 2 (0.32%) Intranet
12 2 (0.32%) IP Telephony
12 2 (0.32%) IPsec
12 2 (0.32%) WebEx
Database & Business Intelligence
1 49 (7.74%) SQL Server
2 39 (6.16%) MySQL
3 27 (4.27%) DB2
4 3 (0.47%) SQL Server 2008
5 2 (0.32%) Big Data
6 1 (0.16%) Data Mining
6 1 (0.16%) Data Warehouse
6 1 (0.16%) Microsoft Analysis Services
6 1 (0.16%) Oracle Database
6 1 (0.16%) QlikView
6 1 (0.16%) SQL Server 2005
6 1 (0.16%) SQL Server 2014
6 1 (0.16%) SQL Server Analysis Services
6 1 (0.16%) SQL Server Integration Services
6 1 (0.16%) SQL Server Reporting Services
Development Applications
1 17 (2.69%) Visual Studio
2 14 (2.21%) Git (software)
2 14 (2.21%) Subversion
2 14 (2.21%) Team Foundation Server
3 4 (0.63%) PVCS
4 1 (0.16%) Hudson
4 1 (0.16%) Oracle Forms
General
1 176 (27.80%) Finance
2 93 (14.69%) Retail
3 66 (10.43%) Publishing
4 31 (4.90%) Manufacturing
5 25 (3.95%) Legal
6 8 (1.26%) Banking
6 8 (1.26%) Marketing
7 6 (0.95%) Law
7 6 (0.95%) Telecoms
8 4 (0.63%) Advertising
9 3 (0.47%) Investment Banking
9 3 (0.47%) Retail Banking
10 2 (0.32%) Front Office
10 2 (0.32%) Local Government
Job Titles
1 103 (16.27%) Service Manager
2 71 (11.22%) Analyst
3 67 (10.58%) Delivery Manager
4 63 (9.95%) Services Delivery Manager
5 59 (9.32%) Technical Specialist
6 54 (8.53%) Architect
7 53 (8.37%) IT Manager
8 35 (5.53%) Senior Manager
9 32 (5.06%) Developer
10 28 (4.42%) IT Services Manager
11 27 (4.27%) Incident Manager
11 27 (4.27%) Major Incident Manager
11 27 (4.27%) Senior Incident Manager
11 27 (4.27%) Support Manager
12 26 (4.11%) Service Architect
13 25 (3.95%) Service Analyst
13 25 (3.95%) Solutions Architect
14 24 (3.79%) Service Support Manager
15 21 (3.32%) Data Centre Engineer
15 21 (3.32%) Monitoring Engineer
Libraries, Frameworks & Software Standards
1 28 (4.42%) .NET
2 17 (2.69%) ASP.NET
3 16 (2.53%) Web Services
4 15 (2.37%) XML
4 15 (2.37%) XSLT
5 14 (2.21%) ASP.NET Web API
5 14 (2.21%) REST
5 14 (2.21%) SOAP
5 14 (2.21%) WCF
6 13 (2.05%) ASP.NET MVC
7 12 (1.90%) Zend Framework
8 10 (1.58%) LAMP
9 7 (1.11%) HTML
10 6 (0.95%) CSS
11 5 (0.79%) ASP.NET MVC 4
12 3 (0.47%) WPF
13 2 (0.32%) jQuery
13 2 (0.32%) JSON
13 2 (0.32%) Middleware
13 2 (0.32%) WAP
Miscellaneous
1 160 (25.28%) Data Centre
2 92 (14.53%) CMDB
3 68 (10.74%) Analytical Skills
4 54 (8.53%) Computer Science
5 33 (5.21%) Statistics
6 21 (3.32%) Life Science
6 21 (3.32%) Mobile App
7 13 (2.05%) Public Cloud
7 13 (2.05%) Virtual Team
8 12 (1.90%) Management Information System
9 10 (1.58%) Clustering
10 9 (1.42%) Blackberry
10 9 (1.42%) e-Learning
11 8 (1.26%) Security Operations Centre
12 5 (0.79%) Driving Licence
13 4 (0.63%) Performance Metrics
13 4 (0.63%) Social Media
13 4 (0.63%) Video Conferencing
14 3 (0.47%) FMCG
15 2 (0.32%) Replication
Operating Systems
1 54 (8.53%) Windows
2 53 (8.37%) Linux
3 34 (5.37%) Unix
4 16 (2.53%) Red Hat Enterprise Linux
5 12 (1.90%) AIX
5 12 (1.90%) Solaris
6 11 (1.74%) Apple iOS
7 10 (1.58%) SUSE
8 9 (1.42%) Windows Server
9 6 (0.95%) Windows 7
10 5 (0.79%) Windows Server 2003
11 3 (0.47%) Windows XP
12 2 (0.32%) HPUX
12 2 (0.32%) Mac OS X
12 2 (0.32%) Windows Server 2008
12 2 (0.32%) Windows Server 2012
13 1 (0.16%) BlackBerry OS
13 1 (0.16%) MVS
13 1 (0.16%) Windows 10
13 1 (0.16%) Windows Mobile
Processes & Methodologies
1 373 (58.93%) ITIL
2 168 (26.54%) Service Management
3 151 (23.85%) Continuous Improvement
4 123 (19.43%) Line Management
5 91 (14.38%) Project Management
6 77 (12.16%) Presales
7 76 (12.01%) Stakeholder Management
8 71 (11.22%) Incident Management
9 70 (11.06%) Change Management
10 67 (10.58%) People Management
10 67 (10.58%) PRINCE2
11 59 (9.32%) Requirements Analysis
12 54 (8.53%) Service Design
13 52 (8.21%) ITIL V3
14 50 (7.90%) Software Engineering
15 47 (7.42%) TOGAF
16 46 (7.27%) Technical Architecture
17 45 (7.11%) Problem Management
18 43 (6.79%) Agile Software Development
19 42 (6.64%) Zachman Framework
Programming Languages
1 67 (10.58%) SQL
2 21 (3.32%) C#
3 19 (3.00%) PHP
4 14 (2.21%) XPath
5 10 (1.58%) Perl
5 10 (1.58%) Shell Script
6 6 (0.95%) Java
6 6 (0.95%) JavaScript
7 5 (0.79%) T-SQL
8 2 (0.32%) Bash Shell
8 2 (0.32%) C
8 2 (0.32%) PowerShell
9 1 (0.16%) COBOL
9 1 (0.16%) PL/SQL
9 1 (0.16%) VB.NET
Qualifications
1 86 (13.59%) ITIL Certification
2 74 (11.69%) Degree
3 61 (9.64%) Security Cleared
4 48 (7.58%) ISEB
5 39 (6.16%) SC Cleared
6 31 (4.90%) PMP
7 29 (4.58%) PMI Certification
8 20 (3.16%) CCNA
8 20 (3.16%) Cisco Certification
9 16 (2.53%) BPSS Clearance
10 12 (1.90%) LPIC
10 12 (1.90%) Microsoft Certification
11 8 (1.26%) CISSP
11 8 (1.26%) PRINCE2 Certification
12 6 (0.95%) CISM
12 6 (0.95%) ITIL Foundation Certificate
13 5 (0.79%) CCNP
14 4 (0.63%) Six Sigma Green Belt
15 2 (0.32%) VCAP
15 2 (0.32%) VCDX
Quality Assurance & Compliance
1 133 (21.01%) SLA
2 24 (3.79%) QA
3 15 (2.37%) Disclosure Scotland
4 6 (0.95%) ISO/IEC 27001
5 5 (0.79%) PCI DSS
6 4 (0.63%) COBIT
6 4 (0.63%) ISO 9001
7 1 (0.16%) ISO22301
7 1 (0.16%) Sarbanes-Oxley
System Software
1 51 (8.06%) VMware Infrastructure
2 37 (5.85%) Active Directory
3 30 (4.74%) Virtual Machines
4 22 (3.48%) Firmware
5 9 (1.42%) BitLocker
6 2 (0.32%) Microsoft Virtual Server
6 2 (0.32%) NFS
6 2 (0.32%) Virtual Servers
6 2 (0.32%) XenServer
7 1 (0.16%) Hyper-V
Systems Management
1 45 (7.11%) SCCM
2 34 (5.37%) SCOM
3 30 (4.74%) SCVMM
4 23 (3.63%) NetBackup
5 21 (3.32%) Tivoli
6 15 (2.37%) vRealize
7 12 (1.90%) Backup Exec
7 12 (1.90%) SCOrch
8 10 (1.58%) Oracle RMAN
8 10 (1.58%) Oracle ZFS
8 10 (1.58%) Tivoli Storage Manager
8 10 (1.58%) Unicenter
9 3 (0.47%) Nagios
10 1 (0.16%) AirWatch
10 1 (0.16%) Norton AntiVirus
10 1 (0.16%) Systems Management Server (SMS)
10 1 (0.16%) WSUS
Vendors
1 113 (17.85%) Microsoft
2 60 (9.48%) VMware
3 53 (8.37%) Citrix
3 53 (8.37%) Oracle
4 51 (8.06%) Cisco
5 50 (7.90%) Remedy
6 42 (6.64%) IBM
7 35 (5.53%) HP
8 32 (5.06%) Juniper
9 31 (4.90%) CheckPoint
10 24 (3.79%) NetApp
11 21 (3.32%) EMC
12 20 (3.16%) BMC
13 14 (2.21%) F5
13 14 (2.21%) Red Hat
14 13 (2.05%) Brocade
14 13 (2.05%) Fortinet
15 12 (1.90%) SAP
15 12 (1.90%) Zend
16 10 (1.58%) Sun
Birmingham, West Midlands (County)
ISL
Salary: £40000.00 - £50000.00 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: 3 days ago
Worcester, Worcestershire
Datasource Computer Employment
Posted: Yesterday
Birmingham, West Midlands (County)
Crimson Ltd
Salary: £40000 - £45000 per annum
Posted: 6 days ago
Stoke-On-Trent, Staffordshire
Connected IT
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 3 days ago
West Midlands
Big Red Recruitment
Salary: £39,000-£43,000 per annum + 25 hols+BH, pension, death in service
Posted: 4 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £60,000 - £70,000 (Plus Excellent Package!!)
Posted: 3 days ago
Staffordshire
Greywood Associates Limited
Salary: £35000 - £42000 per annum + Benefits
Posted: 5 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 4 days ago
Birmingham, West Midlands (County)
CGI
Salary: £60000 - £70000 per annum + benefits
Posted: 18 days ago
Birmingham
CGI IT UK
Salary: £60000 - £70000 per annum + benefits
Posted: 18 days ago
Stoke-On-Trent, Staffordshire
Connected IT
Salary: £25000 - £35000 per annum + Bonus + Benefits
Posted: 14 days ago
Birmingham, West Midlands (County)
ANSON MCCADE
Salary: £55,000 - £85,000 + 17% Flex Fund
Posted: 3 days ago
Warwick, Warwickshire
Alliance Medical
Salary: c.£80,000 plus bonus & benefits
Posted: 25 days ago