The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 61 74 50
Rank change year-on-year
+13 -24
Permanent jobs citing Service Delivery 205 167 232
As % of all permanent IT jobs located in the West Midlands 3.64% 3.11% 4.26%
As % of the Processes & Methodologies category 4.30% 3.89% 5.37%
Number of salaries quoted 146 126 200
Average salary £49,500 £55,000 £49,250
Average salary % change year-on-year
-10.00% +11.67%
90% offered a salary of more than £28,550 £27,500 £30,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £45,000 £44,000 £45,000
% change year-on-year
+2.27% -2.22%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4769 4298 4319
As % of all permanent IT jobs located in the West Midlands 84.69% 80.10% 79.31%
Number of salaries quoted 3886 3556 3655
Average salary £42,500 £42,000 £40,809
Average salary % change year-on-year
+1.19% +2.91%
90% offered a salary of more than £27,500 £28,682 £26,500
10% offered a salary of more than £62,500 £60,000 £66,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the West Midlands region.

Service Delivery Salary Trend in the West Midlands

Service Delivery
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the West Midlands region over the 3 months to 28 August 2015.

Service Delivery Salary Histogram in the West Midlands

Service Delivery
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +24 100 £51,000 -7.27% 8
Coventry -9 20 £60,000 +14.28% 1
Staffordshire +3 17 £35,000 -39.13% 1
Warwickshire -1 15 £55,000 +22.22%
Solihull +10 7 £47,500 +23.37% 1
Shropshire -2 5 £26,500 -31.61%
West Bromwich -6 3 £43,000 +72.00%
Wolverhampton -8 3 £82,500 +120.00%
Sutton Coldfield - 3 - -
Worcestershire -7 1 - - 1
Brierley Hill - 1 £40,000 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 August 2015, IT jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 206 (44.98%) ITIL
2 103 (22.49%) Finance
3 94 (20.52%) Service Management
4 81 (17.69%) Project Management
5 64 (13.97%) Cisco
6 60 (13.10%) SLA
6 60 (13.10%) Windows
7 58 (12.66%) Stakeholder Management
8 57 (12.45%) MS Excel
9 53 (11.57%) PRINCE2
9 53 (11.57%) Change Management
10 52 (11.35%) Incident Management
11 51 (11.14%) Microsoft
12 49 (10.70%) WAN
13 48 (10.48%) ITIL Certification
14 47 (10.26%) Data Centre
15 45 (9.83%) LAN
16 42 (9.17%) Manufacturing
17 41 (8.95%) Cisco Certification
17 41 (8.95%) SAP
18 39 (8.52%) Problem Management
18 39 (8.52%) Continuous Improvement
19 36 (7.86%) MS Office
19 36 (7.86%) Degree
20 34 (7.42%) Analytical Skills
21 31 (6.77%) Line Management
21 31 (6.77%) SQL
22 30 (6.55%) MPLS
22 30 (6.55%) Coaching
23 29 (6.33%) BGP

Service Delivery
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 August 2015, IT jobs across the West Midlands region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 15 (3.28%) SharePoint
2 11 (2.40%) MS Exchange
3 5 (1.09%) Exchange Server 2007
3 5 (1.09%) Exchange Server 2010
4 4 (0.87%) BizTalk Server
5 3 (0.66%) IBM Notes
6 2 (0.44%) SharePoint 2010
6 2 (0.44%) OpenEdge
7 1 (0.22%) ColdFusion
7 1 (0.22%) Blackberry Enterprise Server
7 1 (0.22%) CMS
Applications
1 57 (12.45%) MS Excel
2 36 (7.86%) MS Office
3 8 (1.75%) MS PowerPoint
4 7 (1.53%) MS Project
5 2 (0.44%) MS Visio
6 1 (0.22%) AutoCAD
6 1 (0.22%) CATIA
Business Applications
1 4 (0.87%) Remedy ITSM
2 3 (0.66%) Infor M3
2 3 (0.66%) assyst
2 3 (0.66%) SAP SM
2 3 (0.66%) Movex
3 2 (0.44%) Summit
4 1 (0.22%) Oracle HRMS
4 1 (0.22%) Oracle EBS
Cloud Services
1 14 (3.06%) Office 365
2 3 (0.66%) IaaS
2 3 (0.66%) SaaS
2 3 (0.66%) PaaS
3 1 (0.22%) Cloud Computing
Communications & Networking
1 49 (10.70%) WAN
2 45 (9.83%) LAN
3 30 (6.55%) MPLS
4 29 (6.33%) BGP
5 25 (5.46%) OSPF
6 23 (5.02%) Cisco IOS
7 22 (4.80%) Firewall
8 18 (3.93%) TCP/IP
8 18 (3.93%) VPN
9 17 (3.71%) VoIP
10 14 (3.06%) Wireless
11 13 (2.84%) DNS
12 11 (2.40%) VLAN
13 10 (2.18%) Wi-Fi
14 9 (1.97%) EIGRP
14 9 (1.97%) Cisco ASA
14 9 (1.97%) Spanning Tree
15 8 (1.75%) IOS XR
15 8 (1.75%) NX-OS
15 8 (1.75%) Wireshark
Database & Business Intelligence
1 11 (2.40%) SQL Server
2 5 (1.09%) Relational Database
3 4 (0.87%) RDBMS
4 3 (0.66%) BusinessObjects
4 3 (0.66%) MySQL
5 2 (0.44%) SQL Server 2008
5 2 (0.44%) SQL Server 2012
5 2 (0.44%) Oracle Database
5 2 (0.44%) InterSystems Cache
5 2 (0.44%) SQL Server 2005
5 2 (0.44%) SQL Server Integration Services
5 2 (0.44%) Oracle Database 11g
5 2 (0.44%) SQL Server Analysis Services
5 2 (0.44%) Oracle Database 10g
6 1 (0.22%) Oracle Reports
6 1 (0.22%) MS Access
6 1 (0.22%) Oracle BI EE
Development Applications
1 2 (0.44%) Team Foundation Server
2 1 (0.22%) Hudson
General
1 103 (22.49%) Finance
2 42 (9.17%) Manufacturing
3 28 (6.11%) Retail
4 21 (4.59%) Telecoms
5 20 (4.37%) Marketing
6 11 (2.40%) Publishing
7 9 (1.97%) Banking
8 8 (1.75%) Legal
8 8 (1.75%) Military
9 6 (1.31%) Billing
9 6 (1.31%) Law
10 4 (0.87%) Front Office
10 4 (0.87%) Local Government
10 4 (0.87%) French Language
10 4 (0.87%) German Language
11 3 (0.66%) Electronics
12 2 (0.44%) Financial Institution
12 2 (0.44%) Aerospace
12 2 (0.44%) Automotive
12 2 (0.44%) Retail Banking
Job Titles
1 108 (23.58%) Service Manager
2 73 (15.94%) Delivery Manager
3 67 (14.63%) Services Delivery Manager
4 44 (9.61%) Analyst
5 37 (8.08%) Project Manager
6 23 (5.02%) Consultant
6 23 (5.02%) Head of Service Delivery
7 19 (4.15%) Network Engineer
7 19 (4.15%) Support Engineer
7 19 (4.15%) Business Analyst
8 15 (3.28%) Technical Manager
8 15 (3.28%) Transition Manager
9 14 (3.06%) Business Manager
9 14 (3.06%) Architect
10 13 (2.84%) Team Leader
10 13 (2.84%) Service Transition Manager
11 12 (2.62%) IT Project Manager
12 11 (2.40%) Programme Manager
12 11 (2.40%) Support Manager
13 10 (2.18%) Relationships Manager
Libraries, Frameworks & Software Standards
1 10 (2.18%) .NET
2 5 (1.09%) ASP.NET
3 3 (0.66%) .NET Framework
4 2 (0.44%) HTML
4 2 (0.44%) Middleware
4 2 (0.44%) jQuery
5 1 (0.22%) Application Packaging
5 1 (0.22%) CSS
5 1 (0.22%) XML
5 1 (0.22%) ODBC
Miscellaneous
1 47 (10.26%) Data Centre
2 34 (7.42%) Analytical Skills
3 25 (5.46%) Management Information System
4 17 (3.71%) FMCG
5 16 (3.49%) Life Science
6 7 (1.53%) Video Conferencing
6 7 (1.53%) Blackberry
6 7 (1.53%) PMI
7 3 (0.66%) Data Conversion
7 3 (0.66%) Mobile Computing
7 3 (0.66%) Public Cloud
8 2 (0.44%) User Experience
8 2 (0.44%) Mobile App
8 2 (0.44%) Clustering
8 2 (0.44%) Chip and PIN
8 2 (0.44%) GIS
8 2 (0.44%) Handset
9 1 (0.22%) Replication
9 1 (0.22%) EFT
9 1 (0.22%) NHS
Operating Systems
1 60 (13.10%) Windows
2 13 (2.84%) Windows XP
3 11 (2.40%) Windows 7
4 8 (1.75%) Linux
4 8 (1.75%) Windows Server 2008
5 6 (1.31%) UNIX
6 5 (1.09%) Windows Server 2003
7 4 (0.87%) Windows Vista
7 4 (0.87%) Solaris
8 3 (0.66%) Windows Server 2012
9 1 (0.22%) Apple iOS
9 1 (0.22%) Windows 8
Processes & Methodologies
1 206 (44.98%) ITIL
2 94 (20.52%) Service Management
3 81 (17.69%) Project Management
4 58 (12.66%) Stakeholder Management
5 53 (11.57%) Change Management
5 53 (11.57%) PRINCE2
6 52 (11.35%) Incident Management
7 39 (8.52%) Problem Management
7 39 (8.52%) Continuous Improvement
8 31 (6.77%) Line Management
9 30 (6.55%) Coaching
10 24 (5.24%) People Management
10 24 (5.24%) ERP
11 23 (5.02%) Mentoring
11 23 (5.02%) Performance Management
12 22 (4.80%) Agile Software Development
13 21 (4.59%) Business Analysis
14 20 (4.37%) Supplier Management
15 18 (3.93%) Change Control
16 17 (3.71%) Risk Management
Programming Languages
1 31 (6.77%) SQL
2 9 (1.97%) C
2 9 (1.97%) C#
3 7 (1.53%) Java
4 4 (0.87%) VB
4 4 (0.87%) PL/SQL
5 3 (0.66%) VB6
5 3 (0.66%) PowerShell
5 3 (0.66%) VB.NET
5 3 (0.66%) JavaScript
6 2 (0.44%) Perl
6 2 (0.44%) VBA
Qualifications
1 48 (10.48%) ITIL Certification
2 41 (8.95%) Cisco Certification
3 36 (7.86%) Degree
4 25 (5.46%) CCNP
5 21 (4.59%) Security Cleared
6 19 (4.15%) CCNA
7 16 (3.49%) SC Cleared
8 15 (3.28%) CCIE
9 14 (3.06%) PRINCE2 Certification
10 8 (1.75%) PMI Certification
11 7 (1.53%) PMP
12 6 (1.31%) ISEB
13 5 (1.09%) Microsoft Certification
13 5 (1.09%) JNCIP
13 5 (1.09%) PRINCE2 Practitioner
14 4 (0.87%) BC Cleared
14 4 (0.87%) APMP
15 3 (0.66%) ITIL Foundation Certificate
15 3 (0.66%) MCSE
16 2 (0.44%) MCSA
Quality Assurance & Compliance
1 60 (13.10%) SLA
2 8 (1.75%) ISO/IEC 27001
3 7 (1.53%) QA
3 7 (1.53%) PCI DSS
4 5 (1.09%) ISO 9001
5 2 (0.44%) PMBOK
6 1 (0.22%) COBIT
System Software
1 25 (5.46%) Active Directory
2 8 (1.75%) Hyper-V
3 4 (0.87%) VMware Infrastructure
4 2 (0.44%) Oracle RAC
5 1 (0.22%) Microsoft Virtual Server
Systems Management
1 4 (0.87%) SCCM
2 2 (0.44%) CiscoWorks
3 1 (0.22%) Systems Management Server (SMS)
Vendors
1 64 (13.97%) Cisco
2 51 (11.14%) Microsoft
3 41 (8.95%) SAP
4 27 (5.90%) Oracle
5 25 (5.46%) Juniper
6 21 (4.59%) VMware
6 21 (4.59%) F5
7 16 (3.49%) Riverbed
8 15 (3.28%) CheckPoint
9 12 (2.62%) Avaya
10 11 (2.40%) HP
11 9 (1.97%) PeopleSoft
11 9 (1.97%) Remedy
12 7 (1.53%) Citrix
13 5 (1.09%) Siebel
13 5 (1.09%) Computacenter
13 5 (1.09%) Mitel
14 4 (0.87%) BMC
15 3 (0.66%) Lotus
15 3 (0.66%) IBM
Birmingham, West Midlands (County)
Apollo Solutions
Salary: £50000 - £60000 per annum + Bonus & Commission & Travel
Posted: 20 hours ago
West Midlands
Timothy James Consulting Ltd
Salary: £60k - 70k per year
Posted: Yesterday
Solihull, West Midlands (County)
360 Resourcing Solutions
Salary: £35k - 40k per year
Posted: 3 days ago
West Midlands
TEKsystems
Salary: £42000 - £65000 per annum
Posted: 4 days ago
Lichfield, Staffordshire
Perfect People Recruitment Solutions Ltd
Salary: Up to £62k basic + 10% Bonus + Benefits.
Posted: 6 days ago
Birmingham
Recruitment Genius
Salary: £45000 - £60000 per annum
Posted: 10 days ago
Birmingham
PMA Recruitment
Salary: £20,000 - £30,000 per year
Posted: 10 days ago
Birmingham
PMA Recruitment
Salary: £30,000 - £45,000 per year
Posted: 10 days ago
Birmingham
Shortlist Recruitment
Salary: £45000 - £50000 per annum + Generous Benefits
Posted: 14 days ago
Coventry
Hays IT - Uk Posting account
Salary: £28000.00 per annum + car + fuel card
Posted: 17 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £45,000 to £50,000 per annum Up to |£50k plus car /car allowance
Posted: 17 days ago
Birmingham, West Midlands (County)
SCC
Posted: 20 days ago
Worcester
Greywood Associates Limited
Salary: £28000 - £40000 per annum + Benefits
Posted: 24 days ago