The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 34 59 71
Rank change year-on-year
+25 +12
Permanent jobs citing Service Delivery 333 211 228
As % of all permanent IT jobs located in the West Midlands 6.10% 4.14% 4.03%
As % of the Processes & Methodologies category 6.89% 4.83% 4.69%
Number of salaries quoted 115 167 182
Median salary £45,000 £45,000 £50,000
Median salary % change year-on-year
- -10.00%
90% offered a salary of more than £30,000 £28,500 £28,000
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London median salary £44,250 £45,000 £45,000
% change year-on-year
-1.66% -
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4832 4369 4857
As % of all permanent IT jobs located in the West Midlands 88.56% 85.70% 85.83%
Number of salaries quoted 3758 3656 4268
Median salary £42,500 £42,500 £41,000
Median salary % change year-on-year
- +3.65%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the West Midlands region.

Service Delivery Salary Trend in the West Midlands

Service Delivery
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the West Midlands region over the 3 months to 9 December 2016.

Service Delivery Salary Histogram in the West Midlands

Service Delivery
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +35 250 £45,000 - 4
Coventry +7 24 £49,250 +3.68% 1
Staffordshire - 17 £42,500 - 3
Shropshire -8 9 £49,000 +8.88% 1
Dudley -2 5 £29,000 -15.94%
Herefordshire - 4 £45,000 -
Walsall +13 3 £38,750 -20.91%
West Bromwich +4 3 £72,500 +69.59%
Smethwick - 3 £17,500 -
Worcestershire -7 2 £27,500 - 2
Warwickshire -29 2 £37,000 -18.68% 2
Wolverhampton +10 1 £80,000 +33.33%
Solihull -9 1 £55,000 +37.50%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 9 December 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Service Delivery.

1 387 (56.66%) ITIL
2 254 (37.19%) Data Centre
3 186 (27.23%) Continuous Improvement
4 181 (26.50%) Finance
5 165 (24.16%) Line Management
6 151 (22.11%) MS Excel
7 147 (21.52%) SLA
8 142 (20.79%) Service Management
9 136 (19.91%) Microsoft
10 118 (17.28%) Cisco
10 118 (17.28%) Project Management
11 116 (16.98%) Presales
12 115 (16.84%) Citrix
13 113 (16.54%) VMware
14 101 (14.79%) Degree
15 98 (14.35%) Retail
16 91 (13.32%) ITIL Certification
17 90 (13.18%) CMDB
18 88 (12.88%) SQL
19 85 (12.45%) VMware Infrastructure
20 81 (11.86%) HP
21 78 (11.42%) Change Control
22 76 (11.13%) Security Cleared
23 73 (10.69%) Computer Science
23 73 (10.69%) Software Engineering
23 73 (10.69%) Firewall
23 73 (10.69%) Publishing
24 71 (10.40%) CheckPoint
25 70 (10.25%) PRINCE2
25 70 (10.25%) Analytical Skills

Service Delivery
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (3.51%) IIS
2 23 (3.37%) MS Exchange
3 12 (1.76%) Oracle SOA Suite
3 12 (1.76%) SharePoint
4 5 (0.73%) Blackberry Enterprise Server
5 4 (0.59%) Documentum
5 4 (0.59%) Exchange Server 2010
5 4 (0.59%) Exchange Server 2013
5 4 (0.59%) Skype for Business
6 3 (0.44%) BizTalk Server
6 3 (0.44%) IBM Notes
7 2 (0.29%) Apache
8 1 (0.15%) ArcGIS
8 1 (0.15%) CICS
8 1 (0.15%) CMS
Applications
1 151 (22.11%) MS Excel
2 21 (3.07%) MS Office
3 15 (2.20%) MS PowerPoint
Business Applications
1 66 (9.66%) assyst
2 32 (4.69%) Sentinel
3 11 (1.61%) Maximo
4 10 (1.46%) Magento
5 7 (1.02%) Dynamics CRM
6 5 (0.73%) Dynamics AX
7 4 (0.59%) Dynamics NAV
8 1 (0.15%) Oracle BPM
Cloud Services
1 61 (8.93%) Microsoft Azure
2 44 (6.44%) IaaS
3 43 (6.30%) PaaS
4 42 (6.15%) Amazon AWS
4 42 (6.15%) Amazon EC2
5 16 (2.34%) SaaS
6 7 (1.02%) Cloud Computing
7 2 (0.29%) Office 365
8 1 (0.15%) G Suite
Communications & Networking
1 73 (10.69%) Firewall
2 60 (8.78%) WAN
3 27 (3.95%) LAN
4 26 (3.81%) DNS
5 22 (3.22%) SSL
6 17 (2.49%) OSPF
7 16 (2.34%) VPN
8 11 (1.61%) MPLS
9 9 (1.32%) VLAN
9 9 (1.32%) VoIP
10 8 (1.17%) Internet
10 8 (1.17%) Network Security
11 7 (1.02%) DSL
12 6 (0.88%) TCP/IP
12 6 (0.88%) Wireless
13 5 (0.73%) Intranet
13 5 (0.73%) SMTP
14 4 (0.59%) Cisco Nexus
14 4 (0.59%) SMS
15 3 (0.44%) Skype
Database & Business Intelligence
1 51 (7.47%) SQL Server
2 39 (5.71%) MySQL
3 30 (4.39%) DB2
4 10 (1.46%) Relational Database
5 5 (0.73%) Microsoft Analysis Services
5 5 (0.73%) SQL Server 2012
5 5 (0.73%) SQL Server 2014
5 5 (0.73%) SQL Server Analysis Services
5 5 (0.73%) SQL Server Integration Services
5 5 (0.73%) SQL Server Reporting Services
6 3 (0.44%) GIS
6 3 (0.44%) SQL Server 2008
7 2 (0.29%) Big Data
7 2 (0.29%) MS Access
7 2 (0.29%) SQL Server 2005
8 1 (0.15%) Data Warehouse
8 1 (0.15%) Oracle Database
8 1 (0.15%) Spatial Data
8 1 (0.15%) SQL Server 2000
Development Applications
1 4 (0.59%) PVCS
2 3 (0.44%) Git (software)
2 3 (0.44%) Subversion
2 3 (0.44%) Team Foundation Server
2 3 (0.44%) Visual Studio
3 1 (0.15%) Oracle Forms
3 1 (0.15%) Rational Rose
General
1 181 (26.50%) Finance
2 98 (14.35%) Retail
3 73 (10.69%) Publishing
4 24 (3.51%) Legal
5 10 (1.46%) Telecoms
6 9 (1.32%) Marketing
7 6 (0.88%) Manufacturing
8 5 (0.73%) Law
9 4 (0.59%) Banking
10 3 (0.44%) Investment Banking
10 3 (0.44%) Retail Banking
11 2 (0.29%) Advertising
12 1 (0.15%) Automotive
12 1 (0.15%) Back Office
Job Titles
1 91 (13.32%) Architect
2 65 (9.52%) Technical Specialist
3 62 (9.08%) Analyst
4 59 (8.64%) Service Architect
4 59 (8.64%) Service Manager
5 47 (6.88%) Delivery Manager
6 35 (5.12%) Services Delivery Manager
6 35 (5.12%) Support Manager
7 33 (4.83%) IT Manager
8 31 (4.54%) Data Centre Specialist
9 30 (4.39%) Technical Manager
10 27 (3.95%) Senior Manager
11 25 (3.66%) Solutions Architect
12 24 (3.51%) Citrix Specialist
12 24 (3.51%) Citrix Technical Specialist
12 24 (3.51%) Infrastructure Specialist
13 23 (3.37%) Operations Manager
14 22 (3.22%) Incident Manager
14 22 (3.22%) Infrastructure Manager
14 22 (3.22%) Technical Leader
Libraries, Frameworks & Software Standards
1 29 (4.25%) .NET
2 15 (2.20%) HTML
3 12 (1.76%) AngularJS
3 12 (1.76%) ASP.NET
4 11 (1.61%) ASP.NET MVC
5 10 (1.46%) Zend Framework
6 8 (1.17%) Castle Windsor
6 8 (1.17%) NHibernate
6 8 (1.17%) Spring.NET
7 6 (0.88%) Web Services
8 5 (0.73%) Middleware
9 4 (0.59%) Flash
9 4 (0.59%) REST
9 4 (0.59%) SOAP
9 4 (0.59%) XML
9 4 (0.59%) XSLT
10 3 (0.44%) ASP.NET Web API
10 3 (0.44%) CSS
10 3 (0.44%) WCF
11 2 (0.29%) LAMP
Miscellaneous
1 254 (37.19%) Data Centre
2 90 (13.18%) CMDB
3 73 (10.69%) Computer Science
4 70 (10.25%) Analytical Skills
5 26 (3.81%) Public Cloud
6 25 (3.66%) Management Information System
6 25 (3.66%) Security Operations Centre
6 25 (3.66%) Statistics
7 9 (1.32%) CESG
8 8 (1.17%) Blackberry
8 8 (1.17%) Cryptography
8 8 (1.17%) Freedom of Information
8 8 (1.17%) Video Conferencing
9 7 (1.02%) Mobile App
9 7 (1.02%) Virtual Team
10 5 (0.73%) Cyberthreat
11 4 (0.59%) iPad
11 4 (0.59%) iPhone
11 4 (0.59%) Replication
11 4 (0.59%) Social Media
Operating Systems
1 58 (8.49%) Linux
2 51 (7.47%) Windows
3 28 (4.10%) Unix
4 13 (1.90%) Apple iOS
5 10 (1.46%) Windows Server
6 9 (1.32%) Red Hat Enterprise Linux
7 8 (1.17%) Windows 7
8 6 (0.88%) AIX
8 6 (0.88%) Solaris
9 5 (0.73%) Windows Server 2008
10 4 (0.59%) HPUX
11 3 (0.44%) Windows 8
11 3 (0.44%) Windows Server 2012
11 3 (0.44%) Windows XP
12 2 (0.29%) SUSE
12 2 (0.29%) Windows Server 2003
13 1 (0.15%) Windows 10
13 1 (0.15%) zOS
Processes & Methodologies
1 387 (56.66%) ITIL
2 186 (27.23%) Continuous Improvement
3 165 (24.16%) Line Management
4 142 (20.79%) Service Management
5 118 (17.28%) Project Management
6 116 (16.98%) Presales
7 78 (11.42%) Change Control
8 73 (10.69%) Software Engineering
9 70 (10.25%) PRINCE2
10 68 (9.96%) Incident Management
11 65 (9.52%) ITIL V3
12 63 (9.22%) Requirements Analysis
13 58 (8.49%) Service Design
14 50 (7.32%) Mentoring
15 49 (7.17%) Capacity Planning
16 48 (7.03%) Business Development
16 48 (7.03%) TOGAF
17 47 (6.88%) Zachman Framework
18 46 (6.73%) Change Management
19 45 (6.59%) Technical Architecture
Programming Languages
1 88 (12.88%) SQL
2 17 (2.49%) JavaScript
3 12 (1.76%) C#
4 11 (1.61%) PHP
5 7 (1.02%) Java
6 4 (0.59%) PowerShell
7 3 (0.44%) C
7 3 (0.44%) XPath
8 2 (0.29%) Bash Shell
8 2 (0.29%) Perl
8 2 (0.29%) PL/SQL
8 2 (0.29%) Shell Script
8 2 (0.29%) T-SQL
8 2 (0.29%) VBA
9 1 (0.15%) COBOL
9 1 (0.15%) Google Apps Script
9 1 (0.15%) Python
9 1 (0.15%) R
9 1 (0.15%) VB.NET
Qualifications
1 101 (14.79%) Degree
2 91 (13.32%) ITIL Certification
3 76 (11.13%) Security Cleared
4 52 (7.61%) ISEB
5 47 (6.88%) SC Cleared
6 44 (6.44%) PMP
7 41 (6.00%) PMI Certification
8 40 (5.86%) CCNA
8 40 (5.86%) Cisco Certification
9 27 (3.95%) BPSS Clearance
10 22 (3.22%) CISSP
11 21 (3.07%) LPIC
12 19 (2.78%) CISM
13 14 (2.05%) CISA
14 10 (1.46%) CCNP
15 7 (1.02%) ITIL Foundation Certificate
15 7 (1.02%) PRINCE2 Certification
16 6 (0.88%) CCDA
16 6 (0.88%) CGEIT
17 5 (0.73%) DV Cleared
Quality Assurance & Compliance
1 147 (21.52%) SLA
2 21 (3.07%) Disclosure Scotland
3 19 (2.78%) QA
4 16 (2.34%) ISO/IEC 27001
5 12 (1.76%) PCI DSS
6 2 (0.29%) ISO 9001
7 1 (0.15%) ISO22301
System Software
1 85 (12.45%) VMware Infrastructure
2 64 (9.37%) Active Directory
3 42 (6.15%) Virtual Machines
4 23 (3.37%) Firmware
5 9 (1.32%) BitLocker
6 7 (1.02%) Hyper-V
7 4 (0.59%) NFS
8 2 (0.29%) Virtual Servers
8 2 (0.29%) XenServer
9 1 (0.15%) ACF2
9 1 (0.15%) Job Entry Subsystem
9 1 (0.15%) Microsoft Virtual Server
9 1 (0.15%) RACF
9 1 (0.15%) VMware Server
9 1 (0.15%) vSphere
Systems Management
1 54 (7.91%) SCCM
2 43 (6.30%) SCOM
3 42 (6.15%) SCVMM
4 23 (3.37%) NetBackup
5 21 (3.07%) Backup Exec
5 21 (3.07%) Tivoli
6 15 (2.20%) SCOrch
6 15 (2.20%) vRealize
7 3 (0.44%) Nagios
8 2 (0.29%) AirWatch
8 2 (0.29%) Oracle RMAN
8 2 (0.29%) Oracle ZFS
8 2 (0.29%) Tivoli Storage Manager
8 2 (0.29%) Unicenter
9 1 (0.15%) WSUS
Vendors
1 136 (19.91%) Microsoft
2 118 (17.28%) Cisco
3 115 (16.84%) Citrix
4 113 (16.54%) VMware
5 81 (11.86%) HP
6 71 (10.40%) CheckPoint
7 59 (8.64%) IBM
8 53 (7.76%) Juniper
9 52 (7.61%) Oracle
10 41 (6.00%) Fortinet
10 41 (6.00%) Remedy
11 36 (5.27%) NetApp
12 31 (4.54%) EMC
13 30 (4.39%) BMC
14 26 (3.81%) F5
15 25 (3.66%) Red Hat
16 24 (3.51%) Brocade
17 13 (1.90%) SAP
17 13 (1.90%) ServiceNow
18 11 (1.61%) Huawei
Tamworth, Staffordshire
Cyber Team
Salary: From £18,000 to £22,000 per annum Excellent Benefits Package
Posted: Yesterday
Malvern, Worcestershire
Experis Ltd
Posted: 2 days ago
West Midlands
Harvey Nash plc
Salary: £75000 - £95000 per annum
Posted: 2 days ago
Worcester, Worcestershire
Senitor Associates
Salary: £33000 - £38000 per annum + Benefits
Posted: Yesterday
Atherstone, Warwickshire
TNT Global IT
Posted: 7 days ago
Birmingham, West Midlands (County)
Applause IT Innovation
Salary: £90000 - £110000 per annum + 20% Bonus + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Robert Walters
Salary: £60000 - £69000 per annum + Car Allowance + 15% Bonus
Posted: 4 days ago
Coventry
Hays Specialist Recruitment Ltd
Salary: £50000.00 - £60000.00 per annum
Posted: 23 days ago
Warwick, Warwickshire
Accenture
Salary: Up to £24,500 per annum
Posted: 11 days ago
Staffordshire
Hays Specialist Recruitment Ltd
Salary: £57047.00 - £60513.00 per annum
Posted: 22 days ago
Shropshire
Prospectus
Salary: £35000.00 - £50000.00 per annum
Posted: 22 days ago
Stoke-On-Trent, Staffordshire
Connected IT
Salary: £30000 - £45000 per annum + Bonus + Benefits
Posted: 21 days ago
Birmingham
Ampersand Consulting
Salary: £75000 - £150000 per annum + £75,000 - OTE £150,000
Posted: 23 days ago