The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 50 54 71
Rank change year-on-year
+4 +17
Permanent jobs citing Service Delivery 288 245 191
As % of all permanent IT jobs located in the West Midlands 4.64% 4.63% 3.69%
As % of the Processes & Methodologies category 5.29% 5.45% 4.35%
Number of salaries quoted 147 191 154
Median salary £45,000 £47,500 £47,500
Median salary % change year-on-year
-5.26% -
90% offered a salary of more than £27,500 £27,910 £32,500
10% offered a salary of more than £67,250 £71,500 £65,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
5442 4494 4386
As % of all permanent IT jobs located in the West Midlands 87.62% 84.92% 84.64%
Number of salaries quoted 4230 3735 3671
Median salary £42,500 £42,500 £42,000
Median salary % change year-on-year
- +1.19%
90% offered a salary of more than £27,500 £27,500 £29,000
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the West Midlands region.

Service Delivery Salary Trend in the West Midlands

Service Delivery
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the West Midlands region over the 3 months to 27 May 2016.

Service Delivery Salary Histogram in the West Midlands

Service Delivery
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +21 189 £45,000 -2.17% 16
Walsall +3 14 £37,000 - 1
Warwickshire -33 14 £54,000 -10.00% 3
Staffordshire -4 13 £37,500 -28.57% 1
Shropshire -8 12 £35,000 +52.17%
Coventry -20 12 £35,000 -22.22% 3
Wolverhampton -5 10 £35,000 -7.89% 1
Solihull +14 6 £62,500 +25.00% 4
Dudley +5 3 £26,500 -8.62%
West Bromwich -10 1 £45,000 -
Worcestershire -11 1 £60,000 +2.12% 1
Sutton Coldfield - 1 £23,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 May 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Service Delivery.

1 258 (47.96%) ITIL
2 123 (22.86%) Service Management
3 117 (21.75%) Finance
4 97 (18.03%) Data Centre
5 96 (17.84%) SLA
6 95 (17.66%) Continuous Improvement
7 88 (16.36%) Stakeholder Management
8 81 (15.06%) Microsoft
9 73 (13.57%) ITIL Certification
10 68 (12.64%) Project Management
11 66 (12.27%) MS Excel
12 62 (11.52%) Change Management
13 60 (11.15%) Business Intelligence
14 59 (10.97%) Incident Management
15 54 (10.04%) Degree
15 54 (10.04%) CMDB
15 54 (10.04%) Linux
16 53 (9.85%) SQL Server
16 53 (9.85%) Data Management
17 51 (9.48%) People Management
18 50 (9.29%) Presales
19 49 (9.11%) Line Management
20 48 (8.92%) Oracle
21 47 (8.74%) PRINCE2
21 47 (8.74%) Cisco
22 45 (8.36%) Release Management
22 45 (8.36%) Analytical Skills
23 44 (8.18%) SQL
23 44 (8.18%) CRM
24 43 (7.99%) Performance Management

Service Delivery
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (5.39%) SharePoint
2 21 (3.90%) BizTalk Server
3 13 (2.42%) Apache
3 13 (2.42%) SharePoint 2010
4 12 (2.23%) IIS
5 9 (1.67%) SharePoint 2013
6 7 (1.30%) Exchange Server 2013
7 6 (1.12%) MS Exchange
8 4 (0.74%) WebSphere
9 2 (0.37%) Exchange Server 2003
9 2 (0.37%) Exchange Server 2010
9 2 (0.37%) Moodle
9 2 (0.37%) Skype for Business
9 2 (0.37%) WebSphere Application Server
10 1 (0.19%) CMS
10 1 (0.19%) Exchange Server 2007
10 1 (0.19%) JBoss
10 1 (0.19%) Oracle SOA Suite
10 1 (0.19%) Tomcat
10 1 (0.19%) WebLogic
Applications
1 66 (12.27%) MS Excel
2 32 (5.95%) MS Office
3 28 (5.20%) MS PowerPoint
4 5 (0.93%) MS Visio
5 2 (0.37%) MS Project
6 1 (0.19%) Spreadsheet
Business Applications
1 33 (6.13%) assyst
2 7 (1.30%) Unit4 Business World
3 4 (0.74%) SAP SD
4 3 (0.56%) Oracle ERP
4 3 (0.56%) SAP CRM
4 3 (0.56%) SAP ERP
5 2 (0.37%) Dynamics CRM
5 2 (0.37%) Dynamics NAV
5 2 (0.37%) Oracle CRM
5 2 (0.37%) Sage CRM
5 2 (0.37%) SAP EHS
5 2 (0.37%) Sentinel
6 1 (0.19%) Oracle BPM
6 1 (0.19%) Remedy ITSM
6 1 (0.19%) SAP CO
6 1 (0.19%) SAP FI
6 1 (0.19%) SAP FI/CO
6 1 (0.19%) SAP FI-AR
6 1 (0.19%) Summit
Cloud Services
1 28 (5.20%) Microsoft Azure
2 27 (5.02%) Amazon AWS
3 25 (4.65%) PaaS
4 20 (3.72%) IaaS
5 19 (3.53%) Office 365
6 16 (2.97%) Amazon EC2
7 12 (2.23%) SaaS
8 4 (0.74%) Cloud Computing
9 1 (0.19%) OneDrive
9 1 (0.19%) Yammer
Communications & Networking
1 22 (4.09%) Firewall
2 21 (3.90%) SAN
3 16 (2.97%) LAN
4 14 (2.60%) WAN
5 10 (1.86%) Telepresence
6 8 (1.49%) DNS
6 8 (1.49%) VPN
6 8 (1.49%) Wi-Fi
7 6 (1.12%) SSL
8 5 (0.93%) Internet
9 4 (0.74%) TCP/IP
9 4 (0.74%) WLAN
10 3 (0.56%) IPsec
10 3 (0.56%) LDAP
10 3 (0.56%) Unified Communications
10 3 (0.56%) VoIP
11 2 (0.37%) Broadband
11 2 (0.37%) Intrusion Detection
11 2 (0.37%) VLAN
11 2 (0.37%) WebEx
Database & Business Intelligence
1 53 (9.85%) SQL Server
2 33 (6.13%) MySQL
3 22 (4.09%) DB2
4 8 (1.49%) SQL Server Integration Services
4 8 (1.49%) SQL Server Reporting Services
5 6 (1.12%) Data Warehouse
5 6 (1.12%) SQL Server Analysis Services
6 4 (0.74%) PostgreSQL
6 4 (0.74%) SQL Server 2012
7 3 (0.56%) SQL Server 2014
8 2 (0.37%) Data Mining
8 2 (0.37%) Microsoft Analysis Services
8 2 (0.37%) SQL Server 2005
8 2 (0.37%) SQL Server 2008
9 1 (0.19%) Big Data
9 1 (0.19%) Oracle Database
9 1 (0.19%) QlikView
Development Applications
1 17 (3.16%) Visual Studio
2 15 (2.79%) Git (software)
2 15 (2.79%) Subversion
2 15 (2.79%) Team Foundation Server
3 3 (0.56%) Hudson
4 1 (0.19%) LSMW
4 1 (0.19%) Oracle Forms
General
1 117 (21.75%) Finance
2 38 (7.06%) Local Government
3 36 (6.69%) Retail
4 32 (5.95%) Publishing
5 27 (5.02%) Manufacturing
6 11 (2.04%) Legal
6 11 (2.04%) Marketing
7 9 (1.67%) Advertising
8 8 (1.49%) Telecoms
9 5 (0.93%) Banking
10 3 (0.56%) Automotive
11 2 (0.37%) Front Office
11 2 (0.37%) Games
11 2 (0.37%) Law
12 1 (0.19%) Corporate Banking
12 1 (0.19%) Investment Banking
Job Titles
1 113 (21.00%) Service Manager
2 67 (12.45%) Delivery Manager
3 64 (11.90%) Analyst
4 60 (11.15%) Services Delivery Manager
5 53 (9.85%) IT Manager
6 42 (7.81%) Architect
7 37 (6.88%) IT Services Manager
8 33 (6.13%) Support Manager
9 30 (5.58%) Technical Specialist
10 27 (5.02%) Developer
11 24 (4.46%) Service Support Manager
12 23 (4.28%) IT Services Delivery Manager
13 22 (4.09%) Solutions Architect
14 19 (3.53%) Senior Analyst
15 18 (3.35%) ITIL Manager
15 18 (3.35%) ITIL Service Manager
15 18 (3.35%) Technical Leader
16 17 (3.16%) Senior Manager
16 17 (3.16%) Service Analyst
17 16 (2.97%) IT Support
Libraries, Frameworks & Software Standards
1 36 (6.69%) .NET
2 20 (3.72%) LAMP
3 17 (3.16%) ASP.NET
4 16 (2.97%) XML
4 16 (2.97%) XSLT
5 15 (2.79%) ASP.NET Web API
5 15 (2.79%) REST
5 15 (2.79%) SOAP
5 15 (2.79%) WCF
5 15 (2.79%) Web Services
6 14 (2.60%) ASP.NET MVC
7 7 (1.30%) ASP.NET MVC 4
7 7 (1.30%) Middleware
8 5 (0.93%) HTML
9 4 (0.74%) LAPP Stack
10 3 (0.56%) jQuery
11 2 (0.37%) CSS
11 2 (0.37%) IBM Integration Bus
11 2 (0.37%) WPF
11 2 (0.37%) XMPP
Miscellaneous
1 97 (18.03%) Data Centre
2 54 (10.04%) CMDB
3 45 (8.36%) Analytical Skills
4 35 (6.51%) Computer Science
5 34 (6.32%) Mobile App
5 34 (6.32%) Statistics
6 33 (6.13%) Management Information System
7 16 (2.97%) Life Science
7 16 (2.97%) VLE
8 9 (1.67%) Clustering
8 9 (1.67%) Video Conferencing
9 8 (1.49%) e-Learning
10 6 (1.12%) Replication
11 5 (0.93%) Driving Licence
11 5 (0.93%) Visualisation
12 4 (0.74%) Data Extraction
12 4 (0.74%) Economics
12 4 (0.74%) Private Cloud
13 3 (0.56%) FMCG
13 3 (0.56%) PACS
Operating Systems
1 54 (10.04%) Linux
2 40 (7.43%) Windows
3 29 (5.39%) Unix
4 11 (2.04%) Red Hat Enterprise Linux
5 10 (1.86%) Solaris
5 10 (1.86%) Windows Server
6 9 (1.67%) AIX
6 9 (1.67%) SUSE
7 5 (0.93%) Mac OS X
8 4 (0.74%) MVS
8 4 (0.74%) Windows Server 2003
9 3 (0.56%) Android
9 3 (0.56%) Apple iOS
9 3 (0.56%) Ubuntu
9 3 (0.56%) Windows Server 2012
10 2 (0.37%) VMS
10 2 (0.37%) Windows Mobile
10 2 (0.37%) Windows XP
11 1 (0.19%) Windows 7
11 1 (0.19%) Windows Server 2008
Processes & Methodologies
1 258 (47.96%) ITIL
2 123 (22.86%) Service Management
3 95 (17.66%) Continuous Improvement
4 88 (16.36%) Stakeholder Management
5 68 (12.64%) Project Management
6 62 (11.52%) Change Management
7 60 (11.15%) Business Intelligence
8 59 (10.97%) Incident Management
9 53 (9.85%) Data Management
10 51 (9.48%) People Management
11 50 (9.29%) Presales
12 49 (9.11%) Line Management
13 47 (8.74%) PRINCE2
14 45 (8.36%) Release Management
15 44 (8.18%) CRM
16 43 (7.99%) Performance Management
16 43 (7.99%) TOGAF
17 42 (7.81%) Agile Software Development
18 40 (7.43%) ITIL V3
19 36 (6.69%) ITSM
Programming Languages
1 44 (8.18%) SQL
2 25 (4.65%) C#
3 15 (2.79%) XPath
4 13 (2.42%) Perl
5 9 (1.67%) Shell Script
6 8 (1.49%) PHP
7 6 (1.12%) Java
8 5 (0.93%) JavaScript
8 5 (0.93%) T-SQL
9 4 (0.74%) Bash Shell
9 4 (0.74%) Python
10 3 (0.56%) C
11 2 (0.37%) PL/SQL
12 1 (0.19%) COBOL
12 1 (0.19%) Korn
12 1 (0.19%) VB.NET
Qualifications
1 73 (13.57%) ITIL Certification
2 54 (10.04%) Degree
3 28 (5.20%) ISEB
4 26 (4.83%) Security Cleared
5 21 (3.90%) PMI Certification
6 20 (3.72%) Microsoft Certification
7 19 (3.53%) PMP
8 18 (3.35%) SC Cleared
9 14 (2.60%) Cisco Certification
10 9 (1.67%) CCNA
11 8 (1.49%) CISSP
11 8 (1.49%) PRINCE2 Certification
12 6 (1.12%) CCNP
12 6 (1.12%) MCSE
13 5 (0.93%) CCIE
13 5 (0.93%) ITIL Foundation Certificate
14 4 (0.74%) A+ Certification
14 4 (0.74%) BPSS Clearance
14 4 (0.74%) Six Sigma Green Belt
15 3 (0.56%) MCP
Quality Assurance & Compliance
1 96 (17.84%) SLA
2 29 (5.39%) QA
3 8 (1.49%) ISO/IEC 27001
4 6 (1.12%) Sarbanes-Oxley
5 5 (0.93%) COBIT
5 5 (0.93%) ISO 9001
6 4 (0.74%) Disclosure Scotland
7 3 (0.56%) HL7
8 2 (0.37%) PCI DSS
System Software
1 30 (5.58%) VMware Infrastructure
2 20 (3.72%) Active Directory
3 12 (2.23%) Firmware
4 2 (0.37%) Hyper-V
4 2 (0.37%) VMware Workstation
5 1 (0.19%) Microsoft Virtual Server
5 1 (0.19%) vSphere
5 1 (0.19%) XenApp
Systems Management
1 18 (3.35%) SCCM
2 17 (3.16%) SCOM
3 16 (2.97%) SCVMM
4 13 (2.42%) NetBackup
4 13 (2.42%) Tivoli
5 9 (1.67%) Oracle RMAN
5 9 (1.67%) Oracle ZFS
5 9 (1.67%) Tivoli Storage Manager
5 9 (1.67%) Unicenter
6 5 (0.93%) vRealize
7 4 (0.74%) Cacti
7 4 (0.74%) Nagios
7 4 (0.74%) ZABBIX
8 3 (0.56%) Backup Exec
9 2 (0.37%) AirWatch
9 2 (0.37%) Cisco CUCM
9 2 (0.37%) SCOrch
9 2 (0.37%) WSUS
10 1 (0.19%) ITRS Geneos
10 1 (0.19%) Norton AntiVirus
Vendors
1 81 (15.06%) Microsoft
2 48 (8.92%) Oracle
3 47 (8.74%) Cisco
4 36 (6.69%) VMware
5 29 (5.39%) IBM
6 25 (4.65%) Citrix
7 24 (4.46%) SAP
8 22 (4.09%) Remedy
9 20 (3.72%) Juniper
9 20 (3.72%) NetApp
10 17 (3.16%) HP
11 15 (2.79%) CheckPoint
12 14 (2.60%) BMC
13 13 (2.42%) EMC
14 9 (1.67%) CA
14 9 (1.67%) Polycom
14 9 (1.67%) Sun
14 9 (1.67%) Veritas
15 8 (1.49%) Dell
16 6 (1.12%) Avaya
West Midlands
Harvey Nash plc
Salary: £65000 - £80000 per annum + Car, Bonus, Pension
Posted: 5 hours ago
Birmingham, West Midlands (County)
DS Smith
Salary: £45-50k, Car & fuel card, up to 20% bonus
Posted: 13 hours ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £25000 per annum
Posted: 7 hours ago
Birmingham, West Midlands (County)
Robert Walters
Salary: £45000 per annum
Posted: 7 hours ago
Birmingham, West Midlands (County)
Uniting Ambition
Salary: £45k - 50k per year
Posted: 13 hours ago
Coventry, West Midlands (County)
Candour Solutions
Salary: Excellent plus benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Ds Smith Plc
Salary: From £45,000 to £50,000 per annum Car + Fuel Card, Up To 20% Bonus
Posted: Yesterday
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £70000 - £80000 per annum, Benefits Excellent benefits
Posted: Yesterday
Coventry, West Midlands (County)
Ampersand Consulting
Salary: £35000 per annum + Benefits
Posted: 3 days ago
Bristol, Peterborough or Solihull
Environment Agency
Salary: £31,654-£41,279 per annum
Posted: Yesterday
Bromsgrove
Recruitment Genius Ltd
Salary: £32000 - £35000 per annum
Posted: 3 days ago
Wolverhampton
CPS Group Limited
Salary: £27000 - £28000 per annum + Excellent Benefits
Posted: 9 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 4 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: Competitive salary
Posted: 3 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £36047.00 - £39180.90 per annum
Posted: Yesterday
Warwickshire
Beoley Mill Software
Salary: benefits
Posted: 4 days ago
West Midlands
HAYS INFORMATION TECHNOLOGY
Salary: £39324.00 - £43000.00 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £44797.20 - £48692.40 per annum
Posted: Yesterday
Walsall
Hays Specialist Recruitment Ltd
Salary: £36000.00 per annum
Posted: 8 days ago
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £39324.00 - £43000.00 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £50K + Excellent Benefits
Posted: 4 days ago
Coventry, West Midlands (County)
Lockheed Martin
Posted: 10 days ago
Birmingham, West Midlands (County)
CGI
Salary: £60000 - £70000 per annum + benefits
Posted: 23 days ago
Staffordshire
greywood
Salary: £35000 - £50000 per annum + Benefits
Posted: 23 days ago
Birmingham
aap3
Salary: £27000 - £30000 per annum + benefits
Posted: 11 days ago
Solihull
360 Resourcing Solutions .
Salary: £18k - 20k per year
Posted: 24 days ago
Solihull
360 Resourcing Solutions .
Salary: £18k - 22k per year
Posted: 24 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £35000.00 per annum
Posted: 18 days ago
Birmingham
Computer Futures
Salary: competitive
Posted: 21 days ago
Solihull
360 Resourcing Solutions .
Salary: £18k - 22k per year
Posted: 24 days ago