The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 26 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Services Delivery
Rank 48 58 78
Rank change year-on-year
+10 +20
Permanent jobs citing Service Delivery 301 248 190
As % of all permanent IT jobs located in the West Midlands 4.94% 4.31% 3.51%
As % of the Processes & Methodologies category 5.63% 5.03% 4.18%
Number of salaries quoted 151 187 149
Median salary £42,500 £47,500 £52,500
Median salary % change year-on-year
-10.52% -9.52%
90% offered a salary of more than £27,500 £27,500 £30,000
10% offered a salary of more than £70,000 £75,000 £66,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
5344 4929 4544
As % of all permanent IT jobs located in the West Midlands 87.74% 85.72% 83.88%
Number of salaries quoted 4142 4065 3813
Median salary £42,500 £42,500 £41,500
Median salary % change year-on-year
- +2.40%
90% offered a salary of more than £26,500 £27,500 £29,000
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the West Midlands region.

Service Delivery Salary Trend in the West Midlands

Service Delivery
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the West Midlands region over the 3 months to 26 June 2016.

Service Delivery Salary Histogram in the West Midlands

Service Delivery
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +26 190 £45,000 -5.26% 14
Shropshire -8 17 £42,500 +70.00% 1
Coventry -6 16 £35,000 -12.50% 6
Walsall +6 13 £37,000 -12.94%
Staffordshire -9 12 £55,000 +57.14% 1
Wolverhampton 0 9 £33,000 -38.88% 3
Warwickshire -31 8 £54,000 -10.00% 2
Solihull +13 5 £50,000 +5.26%
West Bromwich -12 3 £25,000 -41.86%
Sutton Coldfield - 3 £20,500 - 1
Dudley +1 1 £26,500 -8.62%
Worcestershire +1 1 £60,000 +100.00%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 June 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Service Delivery.

1 301 (52.17%) ITIL
2 142 (24.61%) Service Management
3 118 (20.45%) Finance
4 117 (20.28%) Data Centre
5 115 (19.93%) SLA
6 113 (19.58%) Continuous Improvement
7 97 (16.81%) Stakeholder Management
8 96 (16.64%) Microsoft
9 80 (13.86%) MS Excel
10 76 (13.17%) ITIL Certification
11 73 (12.65%) Change Management
12 70 (12.13%) Project Management
13 66 (11.44%) Incident Management
14 65 (11.27%) CMDB
15 63 (10.92%) Line Management
16 60 (10.40%) SQL Server
17 59 (10.23%) Degree
18 58 (10.05%) Oracle
18 58 (10.05%) Linux
19 56 (9.71%) SQL
19 56 (9.71%) Business Intelligence
20 55 (9.53%) People Management
21 54 (9.36%) Presales
22 51 (8.84%) Analytical Skills
23 50 (8.67%) Performance Management
24 48 (8.32%) Data Management
25 46 (7.97%) assyst
25 46 (7.97%) Cisco
25 46 (7.97%) Windows
26 45 (7.80%) .NET

Service Delivery
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (5.72%) SharePoint
2 26 (4.51%) BizTalk Server
3 17 (2.95%) IIS
4 16 (2.77%) Apache
5 13 (2.25%) SharePoint 2010
6 9 (1.56%) SharePoint 2013
7 8 (1.39%) Exchange Server 2013
8 6 (1.04%) MS Exchange
9 4 (0.69%) WebSphere
10 3 (0.52%) Skype for Business
11 2 (0.35%) Exchange Server 2003
11 2 (0.35%) Exchange Server 2010
11 2 (0.35%) Moodle
11 2 (0.35%) WebSphere Application Server
12 1 (0.17%) CMS
12 1 (0.17%) Documentum
12 1 (0.17%) IBM Notes
12 1 (0.17%) JBoss
12 1 (0.17%) Tomcat
12 1 (0.17%) WebLogic
Applications
1 80 (13.86%) MS Excel
2 36 (6.24%) MS Office
3 30 (5.20%) MS PowerPoint
4 6 (1.04%) MS Visio
5 1 (0.17%) MS Project
5 1 (0.17%) Spreadsheet
Business Applications
1 46 (7.97%) assyst
2 6 (1.04%) Unit4 Business World
3 5 (0.87%) Magento
4 4 (0.69%) Oracle ERP
4 4 (0.69%) SAP SD
4 4 (0.69%) Sentinel
5 3 (0.52%) SAP CRM
5 3 (0.52%) SAP ERP
6 2 (0.35%) Dynamics CRM
6 2 (0.35%) Dynamics NAV
6 2 (0.35%) Oracle CRM
6 2 (0.35%) Sage CRM
6 2 (0.35%) SAP EHS
7 1 (0.17%) Oracle BPM
7 1 (0.17%) Remedy ITSM
7 1 (0.17%) Summit
Cloud Services
1 30 (5.20%) Microsoft Azure
2 24 (4.16%) Amazon AWS
3 23 (3.99%) PaaS
4 20 (3.47%) IaaS
4 20 (3.47%) Office 365
5 16 (2.77%) Amazon EC2
6 11 (1.91%) SaaS
7 3 (0.52%) Cloud Computing
8 1 (0.17%) OneDrive
8 1 (0.17%) Yammer
Communications & Networking
1 21 (3.64%) SAN
2 18 (3.12%) Firewall
3 15 (2.60%) LAN
4 14 (2.43%) VPN
4 14 (2.43%) WAN
5 10 (1.73%) Telepresence
6 9 (1.56%) DNS
7 8 (1.39%) SSL
8 7 (1.21%) Wi-Fi
9 6 (1.04%) IPv4
9 6 (1.04%) IPv6
10 4 (0.69%) Internet
10 4 (0.69%) TCP/IP
11 3 (0.52%) IPsec
11 3 (0.52%) VoIP
11 3 (0.52%) WLAN
12 2 (0.35%) Broadband
12 2 (0.35%) Intrusion Detection
12 2 (0.35%) SMTP
12 2 (0.35%) VLAN
Database & Business Intelligence
1 60 (10.40%) SQL Server
2 39 (6.76%) MySQL
3 26 (4.51%) DB2
4 7 (1.21%) SQL Server Integration Services
4 7 (1.21%) SQL Server Reporting Services
5 5 (0.87%) Data Warehouse
5 5 (0.87%) SQL Server Analysis Services
6 4 (0.69%) SQL Server 2012
7 3 (0.52%) PostgreSQL
7 3 (0.52%) SQL Server 2008
8 2 (0.35%) SQL Server 2014
9 1 (0.17%) Big Data
9 1 (0.17%) Data Mining
9 1 (0.17%) Microsoft Analysis Services
9 1 (0.17%) Oracle Database
9 1 (0.17%) QlikView
9 1 (0.17%) SQL Server 2005
Development Applications
1 23 (3.99%) Visual Studio
2 20 (3.47%) Git (software)
2 20 (3.47%) Subversion
2 20 (3.47%) Team Foundation Server
3 3 (0.52%) Hudson
4 1 (0.17%) Oracle Forms
General
1 118 (20.45%) Finance
2 43 (7.45%) Retail
3 40 (6.93%) Publishing
4 29 (5.03%) Manufacturing
5 24 (4.16%) Local Government
6 12 (2.08%) Legal
6 12 (2.08%) Marketing
7 9 (1.56%) Advertising
8 7 (1.21%) Telecoms
9 6 (1.04%) Banking
10 3 (0.52%) Automotive
11 2 (0.35%) Front Office
11 2 (0.35%) Games
11 2 (0.35%) Investment Banking
11 2 (0.35%) Law
12 1 (0.17%) Corporate Banking
12 1 (0.17%) Retail Banking
Job Titles
1 118 (20.45%) Service Manager
2 71 (12.31%) Delivery Manager
3 65 (11.27%) Analyst
3 65 (11.27%) Services Delivery Manager
4 50 (8.67%) IT Manager
5 43 (7.45%) Architect
6 39 (6.76%) Technical Specialist
7 35 (6.07%) Support Manager
8 32 (5.55%) Developer
9 31 (5.37%) IT Services Manager
10 28 (4.85%) Service Support Manager
11 23 (3.99%) Senior Manager
11 23 (3.99%) Solutions Architect
12 20 (3.47%) Service Analyst
13 18 (3.12%) Data Centre Engineer
13 18 (3.12%) IT Services Delivery Manager
13 18 (3.12%) Monitoring Engineer
14 17 (2.95%) Senior Analyst
15 16 (2.77%) Incident Manager
15 16 (2.77%) Technical Manager
Libraries, Frameworks & Software Standards
1 45 (7.80%) .NET
2 23 (3.99%) ASP.NET
3 22 (3.81%) Web Services
4 21 (3.64%) LAMP
4 21 (3.64%) XML
4 21 (3.64%) XSLT
5 20 (3.47%) ASP.NET Web API
5 20 (3.47%) REST
5 20 (3.47%) SOAP
5 20 (3.47%) WCF
6 19 (3.29%) ASP.NET MVC
7 9 (1.56%) ASP.NET MVC 4
8 8 (1.39%) HTML
9 6 (1.04%) Middleware
10 5 (0.87%) CSS
10 5 (0.87%) Zend Framework
11 4 (0.69%) jQuery
12 3 (0.52%) LAPP Stack
12 3 (0.52%) WPF
13 2 (0.35%) Kendo UI
Miscellaneous
1 117 (20.28%) Data Centre
2 65 (11.27%) CMDB
3 51 (8.84%) Analytical Skills
4 39 (6.76%) Computer Science
5 36 (6.24%) Statistics
6 27 (4.68%) Mobile App
7 19 (3.29%) Life Science
8 18 (3.12%) Management Information System
8 18 (3.12%) Virtual Team
9 13 (2.25%) Clustering
10 11 (1.91%) e-Learning
11 9 (1.56%) Video Conferencing
12 6 (1.04%) Replication
13 5 (0.87%) Driving Licence
13 5 (0.87%) Visualisation
14 4 (0.69%) Data Extraction
14 4 (0.69%) VLE
15 3 (0.52%) Blackberry
15 3 (0.52%) Economics
15 3 (0.52%) FMCG
Operating Systems
1 58 (10.05%) Linux
2 46 (7.97%) Windows
3 37 (6.41%) Unix
4 14 (2.43%) Red Hat Enterprise Linux
4 14 (2.43%) Solaris
5 13 (2.25%) AIX
5 13 (2.25%) SUSE
6 10 (1.73%) Windows Server
7 5 (0.87%) Windows Server 2003
8 4 (0.69%) Mac OS X
9 3 (0.52%) Apple iOS
9 3 (0.52%) MVS
9 3 (0.52%) Windows Server 2012
9 3 (0.52%) Windows XP
10 2 (0.35%) Android
10 2 (0.35%) VMS
10 2 (0.35%) Windows Mobile
10 2 (0.35%) Windows Server 2008
11 1 (0.17%) BlackBerry OS
11 1 (0.17%) Windows 7
Processes & Methodologies
1 301 (52.17%) ITIL
2 142 (24.61%) Service Management
3 113 (19.58%) Continuous Improvement
4 97 (16.81%) Stakeholder Management
5 73 (12.65%) Change Management
6 70 (12.13%) Project Management
7 66 (11.44%) Incident Management
8 63 (10.92%) Line Management
9 56 (9.71%) Business Intelligence
10 55 (9.53%) People Management
11 54 (9.36%) Presales
12 50 (8.67%) Performance Management
13 48 (8.32%) Data Management
14 45 (7.80%) Agile Software Development
14 45 (7.80%) Service Design
15 44 (7.63%) ITIL V3
16 43 (7.45%) Release Management
16 43 (7.45%) TOGAF
17 41 (7.11%) PRINCE2
18 39 (6.76%) Technical Architecture
Programming Languages
1 56 (9.71%) SQL
2 33 (5.72%) C#
3 20 (3.47%) XPath
4 16 (2.77%) Perl
5 15 (2.60%) PHP
6 13 (2.25%) Shell Script
7 8 (1.39%) JavaScript
8 7 (1.21%) Java
9 5 (0.87%) T-SQL
10 4 (0.69%) Bash Shell
11 3 (0.52%) Python
12 2 (0.35%) PL/SQL
13 1 (0.17%) C
13 1 (0.17%) COBOL
13 1 (0.17%) Korn
13 1 (0.17%) PowerShell
13 1 (0.17%) VB.NET
Qualifications
1 76 (13.17%) ITIL Certification
2 59 (10.23%) Degree
3 38 (6.59%) Security Cleared
4 33 (5.72%) ISEB
5 25 (4.33%) SC Cleared
6 20 (3.47%) PMI Certification
7 19 (3.29%) Microsoft Certification
7 19 (3.29%) PMP
8 15 (2.60%) Cisco Certification
9 10 (1.73%) CCNA
10 8 (1.39%) BPSS Clearance
11 7 (1.21%) PRINCE2 Certification
12 6 (1.04%) CCNP
12 6 (1.04%) CISSP
12 6 (1.04%) MCSE
13 5 (0.87%) CCIE
13 5 (0.87%) ITIL Foundation Certificate
13 5 (0.87%) LPIC
14 4 (0.69%) PRINCE2 Practitioner
14 4 (0.69%) Six Sigma Green Belt
Quality Assurance & Compliance
1 115 (19.93%) SLA
2 36 (6.24%) QA
3 8 (1.39%) Disclosure Scotland
4 7 (1.21%) ISO/IEC 27001
5 6 (1.04%) COBIT
5 6 (1.04%) ISO 9001
6 4 (0.69%) Sarbanes-Oxley
7 1 (0.17%) ISO22301
System Software
1 31 (5.37%) VMware Infrastructure
2 22 (3.81%) Active Directory
3 18 (3.12%) Firmware
4 16 (2.77%) Virtual Machines
5 1 (0.17%) Hyper-V
5 1 (0.17%) Microsoft Virtual Server
5 1 (0.17%) Virtual Servers
5 1 (0.17%) VMware Workstation
5 1 (0.17%) vSphere
5 1 (0.17%) XenServer
Systems Management
1 24 (4.16%) SCCM
2 23 (3.99%) SCOM
3 19 (3.29%) NetBackup
4 18 (3.12%) Tivoli
5 16 (2.77%) SCVMM
6 13 (2.25%) Oracle RMAN
6 13 (2.25%) Oracle ZFS
6 13 (2.25%) Tivoli Storage Manager
6 13 (2.25%) Unicenter
7 5 (0.87%) Backup Exec
7 5 (0.87%) vRealize
8 3 (0.52%) Cacti
8 3 (0.52%) Nagios
8 3 (0.52%) ZABBIX
9 2 (0.35%) Cisco CUCM
9 2 (0.35%) SCOrch
9 2 (0.35%) WSUS
10 1 (0.17%) AirWatch
10 1 (0.17%) ITRS Geneos
10 1 (0.17%) Norton AntiVirus
Vendors
1 96 (16.64%) Microsoft
2 58 (10.05%) Oracle
3 46 (7.97%) Cisco
4 37 (6.41%) VMware
5 35 (6.07%) IBM
6 30 (5.20%) Remedy
7 29 (5.03%) Citrix
8 20 (3.47%) Juniper
8 20 (3.47%) SAP
9 19 (3.29%) NetApp
10 17 (2.95%) HP
11 15 (2.60%) CheckPoint
12 14 (2.43%) BMC
12 14 (2.43%) EMC
13 13 (2.25%) CA
13 13 (2.25%) Sun
13 13 (2.25%) Veritas
14 9 (1.56%) Polycom
15 7 (1.21%) Dell
15 7 (1.21%) Red Hat
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: 2 days ago
Sutton Coldfield, West Midlands (County)
Spring Technology
Posted: 2 days ago
Coventry, West Midlands (County)
Ampersand Consulting
Salary: £35000 per annum + Benefits
Posted: 5 days ago
West Midlands
Reed Technology
Salary: £28000 - £40000 per annum
Posted: 6 days ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Computer People
Salary: £35000.00 - £40000.00 per annum + Full package on offer
Posted: 4 days ago
Birmingham, West Midlands (County)
Experis Ltd
Salary: £45000.00 - £50000.00 per annum + Benefits
Posted: 4 days ago
Telford, Shropshire
Experis Ltd
Salary: £37088.00 - £52387.00 per annum + benefits&bonus
Posted: 3 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £50K + Excellent Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £50K + Excellent Benefits
Posted: 2 days ago
Wolverhampton, West Midlands (County)
Aximis (West) Limited
Salary: Up to £50K + Excellent Benefits
Posted: 2 days ago
COVENTRY
University of Warwick
Salary: £50,000 - £55,000 per year
Posted: 5 days ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £40000 - £45000 per annum + Benefits + Great Company
Posted: 4 days ago
Birmingham, West Midlands (County)
Plan-net
Salary: Market rate
Posted: 5 days ago
Wolverhampton
CPS Group Limited
Salary: £28000 per annum + Excellent Benefits
Posted: 25 days ago
Stoke-On-Trent, Staffordshire
Connected IT
Salary: £18000 - £25000 per annum + Bonus + Benefits
Posted: 9 days ago
Birmingham
Robert Walters UK
Salary: £20000 - £25000 per annum
Posted: 12 days ago
Birmingham, West Midlands (County)
Broster Buchanan
Salary: £25000 - £35000 per annum + 20% Commission
Posted: 6 days ago
Warwick
University of Warwick
Salary: £50,000 - £55,000 per year
Posted: 9 days ago
Birmingham, West Midlands (County)
CGI
Salary: £60000 - £70000 per annum + benefits
Posted: 12 days ago
Birmingham, West Midlands (County)
Streamline Connections
Salary: £25000 - £32000.00 per annum + Benefits
Posted: 5 days ago
West Midlands
HAYS INFORMATION TECHNOLOGY
Salary: £39129.00 - £43041.00 per annum
Posted: 2 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Unspecified
Posted: 14 days ago
Coventry, West Midlands (County)
Lockheed Martin
Posted: 9 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £35000.00 per annum
Posted: 19 days ago