The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Services Delivery
England / West Midlands
Rank 43 63 65
Rank change year-on-year
+20 +2
Permanent jobs citing Service Delivery 259 202 207
As % of all permanent IT jobs located in the West Midlands 5.32% 3.88% 4.10%
As % of the Processes & Methodologies category 5.99% 4.46% 4.79%
Number of salaries quoted 78 166 151
Median salary £43,750 £43,987 £42,000
Median salary % change year-on-year
-0.53% +4.73%
90% offered a salary of more than £20,000 £28,500 £27,500
10% offered a salary of more than £63,100 £60,000 £65,000
UK excluding London median salary £44,738 £45,000 £45,000
% change year-on-year
-0.58% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4325 4526 4319
As % of all permanent IT jobs located in the West Midlands 88.85% 86.94% 85.51%
Number of salaries quoted 3367 3752 3761
Median salary £42,500 £42,500 £42,000
Median salary % change year-on-year
- +1.19%
90% offered a salary of more than £27,500 £29,000 £27,500
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the West Midlands

Service Delivery
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the West Midlands region.

Service Delivery Salary Trend in the West Midlands

Service Delivery
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Service Delivery across the West Midlands region over the 3 months to 19 January 2017.

Service Delivery Salary Histogram in the West Midlands

Service Delivery
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the West Midlands region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +32 198 £45,001 +2.33% 6
Staffordshire +9 18 £42,500 +3.65% 1
Coventry +9 8 £52,500 +5.00% 4
Warwickshire -1 8 £52,500 +20.42% 2
Worcestershire -7 6 £35,625 - 3
Shropshire -15 5 £45,000 -22.61% 2
Walsall +15 3 £38,750 -20.91%
West Bromwich +10 3 £40,250 +3.20%
Dudley +2 2 £17,500 -49.27%
Smethwick - 2 £17,500 -
Herefordshire - 2 £45,000 -
Solihull -8 1 £42,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the West Midlands

For the 6 months to 19 January 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Service Delivery.

1 357 (55.01%) ITIL
2 284 (43.76%) Data Centre
3 183 (28.20%) Continuous Improvement
4 156 (24.04%) Line Management
5 151 (23.27%) Finance
6 147 (22.65%) MS Excel
7 141 (21.73%) Microsoft
8 135 (20.80%) Cisco
9 133 (20.49%) VMware
10 131 (20.18%) Citrix
11 127 (19.57%) SLA
11 127 (19.57%) Service Management
12 126 (19.41%) Presales
13 103 (15.87%) Degree
14 100 (15.41%) Project Management
15 98 (15.10%) ITIL Certification
16 95 (14.64%) VMware Infrastructure
17 89 (13.71%) Retail
18 88 (13.56%) HP
19 87 (13.41%) Active Directory
20 86 (13.25%) CMDB
21 83 (12.79%) Change Control
22 80 (12.33%) SQL
23 77 (11.86%) CheckPoint
23 77 (11.86%) Firewall
23 77 (11.86%) Computer Science
24 75 (11.56%) Software Engineering
25 74 (11.40%) Publishing
26 73 (11.25%) Security Cleared
27 72 (11.09%) Analytical Skills

Service Delivery
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (4.31%) MS Exchange
2 25 (3.85%) IIS
3 11 (1.69%) Oracle SOA Suite
4 10 (1.54%) SharePoint
5 3 (0.46%) Skype for Business
6 2 (0.31%) BizTalk Server
6 2 (0.31%) Exchange Server 2010
6 2 (0.31%) Exchange Server 2013
7 1 (0.15%) ArcGIS
7 1 (0.15%) Blackberry Enterprise Server
7 1 (0.15%) CICS
7 1 (0.15%) CMS
7 1 (0.15%) Documentum
Applications
1 147 (22.65%) MS Excel
2 14 (2.16%) MS Office
2 14 (2.16%) MS PowerPoint
Business Applications
1 56 (8.63%) assyst
2 33 (5.08%) Sentinel
3 11 (1.69%) Maximo
4 7 (1.08%) Dynamics CRM
5 5 (0.77%) Dynamics AX
6 4 (0.62%) Dynamics NAV
7 3 (0.46%) SAP CRM
7 3 (0.46%) SAP ERP
7 3 (0.46%) SAP IS-U
8 2 (0.31%) Magento
9 1 (0.15%) Oracle BPM
Cloud Services
1 70 (10.79%) Microsoft Azure
2 45 (6.93%) IaaS
3 44 (6.78%) PaaS
4 43 (6.63%) Amazon AWS
4 43 (6.63%) Amazon EC2
5 17 (2.62%) Cloud Computing
6 14 (2.16%) SaaS
7 4 (0.62%) Office 365
8 1 (0.15%) G Suite
Communications & Networking
1 77 (11.86%) Firewall
2 62 (9.55%) WAN
3 32 (4.93%) LAN
4 29 (4.47%) DNS
5 24 (3.70%) SSL
6 22 (3.39%) OSPF
7 19 (2.93%) Network Security
8 17 (2.62%) VPN
9 10 (1.54%) MPLS
9 10 (1.54%) VLAN
10 9 (1.39%) VoIP
11 7 (1.08%) DSL
11 7 (1.08%) Internet
11 7 (1.08%) Wireless
12 5 (0.77%) TCP/IP
13 4 (0.62%) Cisco Nexus
13 4 (0.62%) SMS
14 3 (0.46%) DHCP
14 3 (0.46%) Intranet
14 3 (0.46%) Wi-Fi
Database & Business Intelligence
1 49 (7.55%) SQL Server
2 32 (4.93%) MySQL
3 31 (4.78%) DB2
4 10 (1.54%) Relational Database
5 5 (0.77%) SQL Server 2012
6 4 (0.62%) Microsoft Analysis Services
6 4 (0.62%) SQL Server 2014
6 4 (0.62%) SQL Server Analysis Services
6 4 (0.62%) SQL Server Integration Services
6 4 (0.62%) SQL Server Reporting Services
7 3 (0.46%) GIS
7 3 (0.46%) SQL Server 2008
8 2 (0.31%) MS Access
9 1 (0.15%) Oracle Database
9 1 (0.15%) Spatial Data
9 1 (0.15%) SQL Server 2000
9 1 (0.15%) SQL Server 2005
Development Applications
1 3 (0.46%) Rational Rose
2 2 (0.31%) Git (software)
2 2 (0.31%) Subversion
2 2 (0.31%) Team Foundation Server
2 2 (0.31%) Visual Studio
3 1 (0.15%) Oracle Forms
General
1 151 (23.27%) Finance
2 89 (13.71%) Retail
3 74 (11.40%) Publishing
4 14 (2.16%) Telecoms
5 8 (1.23%) Legal
6 6 (0.92%) Marketing
7 4 (0.62%) Advertising
8 1 (0.15%) Automotive
8 1 (0.15%) Back Office
8 1 (0.15%) Banking
8 1 (0.15%) Law
8 1 (0.15%) Manufacturing
Job Titles
1 107 (16.49%) Architect
2 72 (11.09%) Service Architect
3 55 (8.47%) Technical Specialist
4 50 (7.70%) Analyst
5 45 (6.93%) Delivery Manager
6 42 (6.47%) Service Manager
7 38 (5.86%) Technical Manager
8 37 (5.70%) Support Manager
9 28 (4.31%) Solutions Architect
10 26 (4.01%) Data Centre Specialist
11 25 (3.85%) Infrastructure Manager
11 25 (3.85%) Operations Manager
11 25 (3.85%) Services Delivery Manager
12 24 (3.70%) Data Architect
12 24 (3.70%) Data Centre Architect
12 24 (3.70%) Network Engineer
13 22 (3.39%) IT Manager
14 20 (3.08%) Technical Leader
15 19 (2.93%) Citrix Specialist
15 19 (2.93%) Citrix Technical Specialist
Libraries, Frameworks & Software Standards
1 26 (4.01%) .NET
2 12 (1.85%) AngularJS
2 12 (1.85%) HTML
3 11 (1.69%) ASP.NET
4 10 (1.54%) ASP.NET MVC
5 8 (1.23%) Castle Windsor
5 8 (1.23%) NHibernate
5 8 (1.23%) Spring.NET
6 6 (0.92%) Middleware
7 4 (0.62%) Flash
8 3 (0.46%) REST
8 3 (0.46%) SOAP
8 3 (0.46%) Web Services
8 3 (0.46%) XML
8 3 (0.46%) XSLT
9 2 (0.31%) ASP.NET Web API
9 2 (0.31%) WCF
9 2 (0.31%) Zend Framework
10 1 (0.15%) ODBC
Miscellaneous
1 284 (43.76%) Data Centre
2 86 (13.25%) CMDB
3 77 (11.86%) Computer Science
4 72 (11.09%) Analytical Skills
5 32 (4.93%) Management Information System
6 29 (4.47%) Public Cloud
7 24 (3.70%) Security Operations Centre
8 23 (3.54%) Statistics
9 13 (2.00%) CESG
9 13 (2.00%) Cryptography
9 13 (2.00%) Freedom of Information
9 13 (2.00%) Video Conferencing
10 6 (0.92%) Blackberry
10 6 (0.92%) Virtual Team
11 5 (0.77%) Cyberthreat
12 4 (0.62%) Driving Licence
12 4 (0.62%) Inversion of Control
12 4 (0.62%) iPad
12 4 (0.62%) iPhone
12 4 (0.62%) Replication
Operating Systems
1 53 (8.17%) Linux
2 51 (7.86%) Windows
3 26 (4.01%) Unix
4 13 (2.00%) Apple iOS
5 12 (1.85%) Windows Server
6 11 (1.69%) Windows 7
7 5 (0.77%) Red Hat Enterprise Linux
8 4 (0.62%) AIX
8 4 (0.62%) HPUX
8 4 (0.62%) Solaris
8 4 (0.62%) Windows 8
8 4 (0.62%) Windows Server 2008
8 4 (0.62%) Windows Server 2012
9 2 (0.31%) Windows 10
10 1 (0.15%) Android
10 1 (0.15%) Windows XP
10 1 (0.15%) zOS
Processes & Methodologies
1 357 (55.01%) ITIL
2 183 (28.20%) Continuous Improvement
3 156 (24.04%) Line Management
4 127 (19.57%) Service Management
5 126 (19.41%) Presales
6 100 (15.41%) Project Management
7 83 (12.79%) Change Control
8 75 (11.56%) Software Engineering
9 67 (10.32%) ITIL V3
10 63 (9.71%) Business Development
11 61 (9.40%) PRINCE2
12 57 (8.78%) Requirements Analysis
13 54 (8.32%) Incident Management
14 52 (8.01%) Capacity Planning
15 51 (7.86%) Service Design
16 48 (7.40%) Stakeholder Management
17 47 (7.24%) TOGAF
18 44 (6.78%) IT Governance
18 44 (6.78%) Technical Architecture
18 44 (6.78%) Zachman Framework
Programming Languages
1 80 (12.33%) SQL
2 15 (2.31%) JavaScript
3 11 (1.69%) C#
4 6 (0.92%) Java
5 3 (0.46%) PowerShell
6 2 (0.31%) PHP
6 2 (0.31%) PL/SQL
6 2 (0.31%) VBA
6 2 (0.31%) XPath
7 1 (0.15%) C
7 1 (0.15%) COBOL
7 1 (0.15%) Google Apps Script
7 1 (0.15%) Python
7 1 (0.15%) R
7 1 (0.15%) T-SQL
Qualifications
1 103 (15.87%) Degree
2 98 (15.10%) ITIL Certification
3 73 (11.25%) Security Cleared
4 51 (7.86%) ISEB
5 44 (6.78%) PMP
6 42 (6.47%) PMI Certification
6 42 (6.47%) SC Cleared
7 38 (5.86%) CCNA
7 38 (5.86%) Cisco Certification
8 29 (4.47%) BPSS Clearance
9 27 (4.16%) CISSP
10 23 (3.54%) LPIC
11 19 (2.93%) CISA
11 19 (2.93%) CISM
12 11 (1.69%) CCNP
13 7 (1.08%) ITIL Foundation Certificate
13 7 (1.08%) Microsoft Certification
14 6 (0.92%) CCDA
14 6 (0.92%) CGEIT
15 5 (0.77%) DV Cleared
Quality Assurance & Compliance
1 127 (19.57%) SLA
2 23 (3.54%) Disclosure Scotland
3 22 (3.39%) QA
4 21 (3.24%) ISO/IEC 27001
5 13 (2.00%) PCI DSS
6 2 (0.31%) ISO 9001
System Software
1 95 (14.64%) VMware Infrastructure
2 87 (13.41%) Active Directory
3 43 (6.63%) Virtual Machines
4 23 (3.54%) Firmware
5 18 (2.77%) Hyper-V
6 9 (1.39%) BitLocker
7 4 (0.62%) NFS
8 3 (0.46%) Virtual Servers
9 2 (0.31%) Microsoft Virtual Server
10 1 (0.15%) ACF2
10 1 (0.15%) Job Entry Subsystem
10 1 (0.15%) RACF
10 1 (0.15%) VMware Server
10 1 (0.15%) vSphere
Systems Management
1 55 (8.47%) SCCM
2 45 (6.93%) SCOM
3 43 (6.63%) SCVMM
4 23 (3.54%) Backup Exec
4 23 (3.54%) NetBackup
5 21 (3.24%) Tivoli
6 13 (2.00%) SCOrch
6 13 (2.00%) vRealize
7 3 (0.46%) Nagios
8 2 (0.31%) AirWatch
8 2 (0.31%) Tivoli Storage Manager
8 2 (0.31%) WSUS
9 1 (0.15%) Norton AntiVirus
Vendors
1 141 (21.73%) Microsoft
2 135 (20.80%) Cisco
3 133 (20.49%) VMware
4 131 (20.18%) Citrix
5 88 (13.56%) HP
6 77 (11.86%) CheckPoint
7 62 (9.55%) IBM
8 54 (8.32%) Juniper
9 52 (8.01%) Oracle
10 44 (6.78%) Fortinet
11 36 (5.55%) NetApp
12 33 (5.08%) BMC
13 31 (4.78%) EMC
14 27 (4.16%) Red Hat
14 27 (4.16%) Remedy
15 24 (3.70%) F5
16 22 (3.39%) Brocade
17 18 (2.77%) ServiceNow
18 15 (2.31%) SAP
19 11 (1.69%) Huawei
Birmingham, West Midlands (County)
Oscar
Salary: £40000 - £50000 per annum
Posted: Yesterday
Worcester, Worcestershire
VIQU
Salary: £60k - 65k per year + Benefits package
Posted: 5 hours ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: up to £65K + Car + Excellent Benefits
Posted: 2 days ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £32000 - £35500 per annum + benefits, training & progression
Posted: 2 days ago
West Midlands
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 per annum + car
Posted: Yesterday
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £45K + Excellent Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £45K + Excellent Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Harvey Nash plc
Salary: £30000 - £35000 per annum + 46 days hols + exc bens
Posted: 2 days ago
Malvern, Worcestershire
Experis Ltd
Salary: £20000 - £25000 per annum + Pension and company benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: From £50,000 to £55,000 per annum Up to £55K + Excellent Benefits
Posted: 2 days ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: From £50,000 to £55,000 per annum Up to £55K + Excellent Benefits
Posted: 2 days ago
Worcestershire
Senitor Associates
Salary: £40000 - £50000 per annum
Posted: Yesterday
Atherstone, Warwickshire
TNT Global IT
Posted: 15 days ago
West Midlands
Hays Specialist Recruitment Ltd
Salary: £38538.00 per annum
Posted: 7 days ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £50000 - £55000 per annum, Benefits Excellent benefits
Posted: 6 days ago
Birmingham
Computacenter
Salary: Competitive
Posted: 9 days ago
Telford, Shropshire
Integrity IT Solutions Limited
Salary: Retention Bonus
Posted: 6 days ago
Telford, Shropshire
Integrity IT Solutions Limited
Salary: Benefits + Bonus
Posted: 6 days ago
Staffordshire
HAYS INFORMATION TECHNOLOGY
Salary: £100000.00 per annum
Posted: 6 days ago
West Midlands
HAYS INFORMATION TECHNOLOGY
Salary: £62946.00 per annum
Posted: 6 days ago