Jobs 1 to 15 of 17

Service Delivery Manager / Platform Service Manager

Coventry -
Hays IT - Uk Posting account
The Service Delivery Manager / Service Manager will manage day-to-day relationship with suppliers and ensure it is a stable, fit for purpose and enhanced responsibly... You will use your service management experience to ensure that incidents, requests and queries are being owned, managed and actioned by the appropriate personnel...
Salary: £40000.00 per annum + Benefits
Posted: 4 days ago

Contract Service Delivery Associate Manager

Warwick, Warwickshire -
Scope of service & related metrics & SLA... Assess account delivery against all aspects of ITIL service management... Reports to: Service Delivery Lead... Education: Degree in IT or related technical subject... Knowledge and Skill Requirements: Management of IT Service Delivery... Escalated major incident management... SLA management. Understanding of QA processes. Project Management.
Salary: £39,000 to £44,100 depending on experience + excellent benefits
Posted: 17 days ago

Contract Service Delivery Specialist

Warwick, Warwickshire -
Job Summary: The Service Delivery Specialist co-ordinates the delivery of services from the associated technical and service teams, ensuring a cohesive, high quality service is delivered to the end client. Utilising standard and agreed reporting and metrics, such as MIRs, KPIs and Capacity Management... The role requires that appropriate...
Salary: £30,500 to £34,500 depending on experience + excellent benefits
Posted: 17 days ago

Program & Project Management Specialist

Warwick, Warwickshire -
Process: Ownership of implementation and alignment of Service Delivery (SDM/SM) processes & documentation for clients, for Change/Incident/Problem management, reporting and SLA management... Manage compliance to Change Control procedures... Degree desirable... Project Management. ITIL Foundation and Service Management framework implementation experience. Desirable: ITIL Practitioner/Expert BMC Remedy Support & Implementation...
Salary: From £30,500 to £38,500 per annum (DOE) + excellent benefits
Posted: 16 days ago

Service Architect (International Bids)

Birmingham, West Midlands (County) -
Polar Recruitment
This person will work very closely with Account Managers and Business Development Managers for any international customer, to help sell the proposed solution and then hand over to implementation teams... *Design of service solutions, covering all aspects of international service delivery - pricing, HR, business take on, partner management and operational...
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 3 days ago

Service Architect

Birmingham, West Midlands (County) -
Polar Recruitment
Responsibilities. *Responsible for Service and Commercial solution design through contract to operational go live of Managed Service bids (up to £50m). *Assist the sales team in the qualification process of sales opportunities. *Negotiate with the various stakeholders (sales, operations, legal, and the customer) to achieve a deliverable & commercially viable proposition. *...
Salary: £50000 - £65000 per annum + + Car + Bonus + Benefits
Posted: 4 days ago

Hosting Services Manager / Managed Services / Data Centre

Birmingham, West Midlands (County) -
4it Recruitment Ltd
Within Managed Services operates two UK data centres to Tier 3 standard and provide services in line with ITIL3 standards... Essential skills / background: A strong track record in an IT Service Delivery/Support/hosting/managed function in a Management position... For example experience and understanding of: Windows Server and client...
Salary: Up to £65,000 per annum
Posted: 4 days ago

CRM Dynamics 2011/Shareoint Support Engineer - Midlands

Birmingham -
Nicoll Curtin
The bank is looking for a colleague with strong technical skills to join the new CRM Infrastructure Support Team within Service Delivery, Group IT. This brand new technical area will be accountable for the implementation, management, maintenance and support of a number of new infrastructure services supporting CRM based on...
Salary: £40000 - £50000 per annum + Bonus + Excellent benefits
Posted: 12 days ago

IT Compliance Analyst, Service Delivery Manager - Midlands

Stoke-on-trent, Staffordshire -
SmartSourcing plc
Compliance Analyst/Infrastructure/Service Delivery Manager. required for our client based in Staffordshire, West Midlands... Our client are looking for a candidate wide a knowledge of IT/technical concepts (particularly from an infrastructure perspective) to work in a Compliance Analyst position where they will be responsible for understanding the relevant...
Posted: Yesterday

Service Desk Support/ Service Delivery Support Officer

Birmingham -
Hudson - London
Our client is seeking a Service Delivery Support Officer to Deliver a first contact service to staff throughout clients through the "Access Point" in relation to Corporate Services issues, as detailed in the Corporate Services Department Service Level Agreement... *Work with Departmental colleagues to deliver a high level support service...
Salary: £20000 - £21961 per annum + Excellent Benefits
Posted: 2 days ago

Senior Configuration Engineer / Advisor (SCCM)

Rugby, Warwickshire -
Ashdown IT
A highly successful organisation based near to Rugby is looking for a Technical Lead to work alongside the service delivery team and oversee the implementation of new hardware, networks and infrastructure for a number of external clients... -Give technical support to Customer Services delivery manager and external clients... -Operational real...
Rate: £140 - £160 per day
Posted: 6 days ago

Service Desk Manager - Urgent - Telecoms, Mitel, PBX, VoIP

Brierley Hill, West Midlands (County) -
Oscar Associates (UK) Ltd
Service Desk Manager - Urgent - Brierley Hill, Birmingham, Stourbridge, Oldbury, Dudley, Wolverhampton, Kidderminster - Telecoms, Service Delivery, Mitel, PBX, VoIP, Networking, IT Support - £34,000 - £39,000. A Telecoms, Service Delivery, Mitel, PBX, VoIP, Networking, IT Support Service Desk Manager is required for this new and rewarding role with my hugely successful...
Salary: £34000 - £39000 per annum + Benefits
Posted: 5 days ago

Head of Applications

West Midlands -
Harvey Nash plc
application support, business analysis, architecture, training team members)... - Experience of project management of application upgrades and integrations with complex inter-dependencies, ensuring projects are delivered to time and budget (working with colleagues within the Project management team). - Evidence of providing a robust set of applications and systems that meet the...
Salary: £57000 - £63000 per annum + Car allowance, healthcare, pension
Posted: 6 days ago

Helpdesk/Programme Support - West Midlands

West Midlands -
LA International
Working within the Service Delivery team, which provides top level management of the delivery of information and data solutions and IT services... oWorking with Service Delivery team to discuss issues and solutions... Due to the nature of this client applicants with a current SC clearance are strongly encouraged to apply...
Posted: 5 days ago

Head of Quality

West Midlands -
Real Staffing
Strategic leadership experience and operational management to ensure high quality service delivery... Desirable Attributes: *Detailed working knowledge and understanding of NHS including the statutory requirements related to the Quality agenda... Key responsibilities: *To provide consultancy services on specific quality work/transformation programmes to deliver specific assignments/objectives and delivered through...
Rate: £350 - £450 per day
Posted: 20 days ago