Jobs 1 to 15 of 22

Head of Customer Services - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Responsible for Service Delivery and development for all customer accounts within portfolio... Success in this role will be demonstrated through being a positive and active team player in the Customer Service Management Team, assisting the Customer Service Director to deliver business objectives... At least five years’ experience of service delivery...
Salary: From £60,000 to £80,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: 2 days ago

Portfolio Specialist

Birmingham, West Midlands (County) -
Mortimer Spinks
Portfolio / Service Specialist - ITIL - Birmingham (Portfolio Management specialist / IT Portfolio Manager / ITIL / Service Catalogue / Service Delivery / Change Manager / Process)I am currently seeking a candidate with expert skills of the ITIL Process and who has a strong proven experience with working on System Catalogue Databases (service catalogue) for an initial...
Rate: £250 - £310 per day
Posted: 4 days ago

Infrastructure Support Team Lead - Client Facing

Coventry -
DP Connect
KEY SKILLS: IT Infrastructure, Servers, Client Engagement, Monitoring KPI/SLA, ITIL/Change Management... In this role you will liaise closely with the end client as well as the Service Delivery Manager, and ensure the smooth running of the Support Service in accordance with agreed SLA's... - Perform analysis and provide...
Salary: £35000 - £40000 per annum + 30 Days Holiday, BUPA + More
Posted: 16 days ago

Service Delivery Manager

Birmingham, West Midlands (County) -
Level 3
Owns and manages all customer communications or escalations pertaining to new install orders. Provides order status and drives timely resolution on behalf of the customer. Actively manages all service activation elements of customer orders from order entry through service turn up. Communicates order status to customers via reports, conference call,...
Salary: £35000 per annum
Posted: 5 days ago

Service Delivery Manager

Birmingham, Warwickshire -
Level 3
Owns and manages all customer communications or escalations pertaining to new install orders. Provides order status and drives timely resolution on behalf of the customer. Actively manages all service activation elements of customer orders from order entry through service turn up. Communicates order status to customers via reports, conference call,...
Posted: 3 days ago

Infrastructure Manager

Birmingham -
Reed Technology - UK Posting Account
The role will also include overseeing the creation of a global service desk function based on a follow the sun strategy based in Asia and the UK... This role is tasked to work with managers both within the team and across the organisation to create an enterprise architecture. This role...
Salary: £48000 - £55000 per annum
Posted: 25 days ago

Service Delivery Co-ordinator - ITIL

Nuneaton, Warwickshire -
Big Red Recruitment
Market leading global brand seeking an IT Service Delivery Co-ordinator, they offer an excellent package and scope for progression within the business. The primary focus of this role is on Service Delivery and Support, Help Desk Co-ordination, and Vendor Co-ordination... -Liaising with internal and external stakeholders for...
Salary: £26000 - £28000 per annum + excellent package
Posted: 4 days ago

Service Manager - SM2

West Midlands (County) -
ComputaCenter
Provides Performance statistics and reporting to the customer... Ensuring a Continual Improvement process is in operation... Performance Management and development of direct reports. Provides feedback for Performance Management of virtual team members... Broad experience of IT Service Delivery environment. Demonstrable experience as Manager of IT Service Delivery teams... Demonstrable knowledge...
Salary: Competitive
Posted: 3 days ago

Head of Digital Transformation Delivery.

Walsall, West Midlands (County) -
Sanderson
Key Skills: Delivery of Transformation Projects, Digital, Multi-million £ projects, Business Change, Service Delivery, Project Management, Programme Management... This unique role needs a forward thinker who has the ability to respond to rapid changing business needs and the ability to utilise a wide variety of project management skills to get...
Salary: £60000 - £65000 per annum + car allowance
Posted: Yesterday

Group IT Services Manager, Birmingham, 12 months, £300-325 pd

Birmingham -
Nigel Frank International Limited - Newcastle
A leading client based in Birmingham, currently implementing a Dynamics AX 2012 ERP system, require a Group IT Service Manager to assist them across application services and their new shared platform ERP. This is a huge ERP transformation programme and it is a great opportunity to be involved in a...
Rate: £300 - £325 per day
Posted: 23 days ago

Delivery Manager, Software, Birmingham, £70k - £85k + Bens

Birmingham -
The People Network
Established client is looking for an experienced Delivery Manager with knowledge of delivering complex application projects involving multiple vendors and stakeholders in diverse locations. This role involves working for a leading consulting company and will involve working closely with senior client stakeholders. With a thorough understanding Delivering Software Solutions to...
Salary: £70000 - £85000 per annum + Excellent Benefits
Posted: 25 days ago

Business Support Analyst Birmingham

Birmingham, West Midlands (County) -
Adria Solutions Ltd
You must be able to use Business Objects and advanced level excel user... To undertake and utilise robust levels of comparator research to identify best practice in both public and private sector organisations, in order to develop and redesign innovative service delivery based on efficiency, effectiveness and exceeding customer expectations.....
Salary: £25000 - £29000 per annum
Posted: Yesterday

Interim IT Manager (Contract) - Worcestershire

Worcestershire -
Computer Futures
Role: Interim IT Manager. Location: Worcestershire. Rate: £400-£525 per day dependant on experience. Contract: 3-6 Months. Required for a growing organisation based in Worcestershire, an interim IT manager is required to take ownership of the business systems solutions including desktop, networking and datacentre Infrastructure. The interim IT Manager...
Rate: £400 - £525 per day
Posted: 4 days ago

Bid Manager

Birmingham -
OCC Computer personnel
Location - Walsall (West Midlands) My Client - My client has extensive experience working with both public and private sector clients delivering efficient and creative service delivery solutions offering customers flexibility, in tailoring service delivery, whilst delivering business transformation, improved customer service and cost reduction... The Role - Reporting to the Head of...
Salary: 40000-45000 Per Annum Plus Benefits and Bonus
Posted: 18 days ago

Management Information Analyst

Birmingham, Leeds or Quinton -
Highways Agency
They’ll oversee service delivery - from policy development to complex customer case management - and manage third party arrangements including service contracts... Highly numerate, you demonstrate a good working knowledge of statistics and analytical techniques, and a flair for using complex databases. You’ll bring to the role excellent IT skills,...
Salary: £30,847 - £35,598
Posted: 4 days ago