Jobs 1 to 15 of 33

IT Services Manager - Midlands

Leamington Spa, Warwickshire -
Genium Selection Limited
Create and maintain a roadmap for IT Service Delivery and Project Management across the division... - Apply to principles of service management, bringing consistency to IT policy and standards, considering ITIL... - Excellent track record of improving delivery of IT Services, with ITIL experience... - Managed service delivery with external and internal resources...
Salary: From £45,000 to £58,000 per annum +car +bonus + pension + healthcare
Posted: Yesterday

Head of Customer Services - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Responsible for Service Delivery and development for all customer accounts within portfolio... Success in this role will be demonstrated through being a positive and active team player in the Customer Service Management Team, assisting the Customer Service Director to deliver business objectives... At least five years’ experience of service delivery...
Salary: From £60,000 to £75,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: Yesterday

IT Service Delivery Manager

West Midlands -
Hays IT - Uk Posting account
You will also regularly communicate with stakeholders providing an excellent service delivery. In addition, as the IT Service Delivery Manager you will process IT compliance and audit standards as well as implementing ITIL procedures and processes. You must have experience in Project Management methodologies, Change Management Systems, systems support and...
Salary: £42000.00 - £44000.00 per annum + Benefits
Posted: 23 days ago

OPENHIVE Support Engineer - 6 Month FTC - 28782

Shropshire -
Capita - ITIN
Incident resolution tasks * Own and resolve incidents and problems efficiently and with agreed SLA's * To be aware of, and work within any contractual variations of the standard OPENHIVE SLA (both service and ticket SLA) for our customers. * Liaise with customers to ensure incidents and problems are resolved to their...
Rate: £30000 - £31500 per annum + Pro Rata
Posted: 10 days ago

Datacentre Tech Incident Manager - Client Facing - Birmingham

Birmingham, West Midlands (County) -
Circle Recruitment
Keywords: Datacentre / Incident Management / Client Facing / Documentation / Processes / Coordinate resources / Stakeholders / Technical Plans / Windows / Networking / Datacentre / Storage / Server / Virtualisation. Datacentre Tech Incident Manager with excellent service delivery and customer facing skills is required by my client based in Birmingham... You should have a strong technical background within a windows environment...
Salary: £55000 - £65000 per annum + Car / Car Allowance
Posted: 3 days ago

Contract Services Delivery Specialist

Warwick, Warwickshire -
Accenture
Scope of service & related metrics & SLA... Assess account delivery against all aspects of ITIL service management... Relationships: Reports to: Service Delivery Lead... Qualifications: Education: Degree in IT or related technical subject... Knowledge and Skill Requirements: Management of IT Service Delivery... Escalated major incident management... SLA management. Understanding of QA processes...
Salary: From £30,000 to £38,000 per annum
Posted: 2 days ago

Service Delivery Manager - Urgent - Windows, Linux, Application

Stoke-On-Trent, Staffordshire -
Oscar Associates (UK) Ltd
A Windows, Linux, Bespoke Applications, SLAs, KPIs, Sales Service Desk Manager is required to join my client, a reputable organisation in Stoke-on-Trent... You will play a crucial role within the organisation and will have the opportunity to get involved in planning, strategy and marketing for the department. The...
Salary: £30000 - £40000 per annum + Benefits
Posted: Yesterday

Service Delivery Manager - Birmingham - £55,000 + car allowance

Birmingham, West Midlands (County) -
Ashdown IT
Supplier Relationship Manager (contract negotiation, vendor management) - Birmingham... A well-established and very successful IT Solutions provider has a new role for an individual with strong Technical Service Delivery and Supplier Management experience to join their team. You will manage existing contracts and supplier relationships, monitor adherence to Service Level...
Salary: £45000 - £55000 per annum + car allowance
Posted: 4 days ago

IT Operations & Service Delivery Manager

Birmingham, West Midlands (County) -
The Curve Group
The Role: This position will be responsible for leading a team of 4 IT Technicians to best support the IT department's delivery of ongoing change and improvements to the wider business.Managing the day to day effective operation of the systems, whilst working with the Service Desk, Infrastructure and...
Salary: £40000 - £45000 per annum + Car Allowance, Bonus, Pension,
Posted: Yesterday

Customer Service Manager - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Fully understanding the service entitlement, contract, commercials and SLA's/KPI's within the assigned Customers and support the understanding of these within the business Role and Responsibilities Delivering consistently high levels of Customer Service through a positive Customer focused attitude, that enables the achievement of the set Customer Satisfaction...
Salary: From £45,000 to £60,000 per annum + £400 pcm Car Allowance + £5,000 An
Posted: Yesterday

IT Service Desk Team Leader

Birmingham, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
Within this role the key responsibilities will be to provide guidance on policy and procedure to ensure consistency of service delivery and support of service desk analysts, you will be the escalation point and provide 2nd line support, manage risk, security and incident management in line with policies and procedures.....
Salary: £25000.00 - £28500.00 per annum
Posted: 4 days ago

SOC Service Delivery Manager

Birmingham -
Computer Futures
An industry leading information security consultancy is currently looking to recruit a SOC service delivery manager for their innovative state of the art SOC. This particular client has invested heavily in this area and is looking to develop their SOC's capability around incident detection/ response and Malware/host/network...
Salary: £60000 - £70000 per annum + Bonus AND Benefits
Posted: 22 days ago

Group Network Services Manager

Birmingham -
Jumar Solutions
Strong background in IT Operations & Service Delivery of Network services using internal capabilities as well as managing 3rd party suppliers... Experience of providing infrastructure as part of outsourced or Shared Services, with strong ITIL exposure... Understanding of a wide range of network and communications technologies (Cisco, Avaya, Riverbeds, Packetshapers, etc)...
Posted: 24 days ago

Business Systems Analyst

Birmingham, West Midlands (County) -
networx
Experience of working within a SQL Server and MS Dynamics environment are essential, with the ability to configure and restore SQL Server databases and a broad experience of the software development lifecycle... Process and project management are desirable as the role will involve working with areas of the business to...
Salary: £30,000 per annum
Posted: Yesterday

SOC Service Delivery Manager

Coventry -
Computer Futures
My client provides an award winning cyber security service across the globe and after continued success they are on the lookout for a Technical SOC Manager to assist heavily in the assistance of their Intrusion Detection Service... Responsible for the technical delivery of the Intrusion Detection Service as well as...
Salary: £50000 - £75000 per annum + Benefits
Posted: 4 days ago