Jobs 1 to 15 of 27

Head Of Customer Services

Birmingham -
Computer Futures
You would liaise with Customer Services Director in the delivery of services within a designated Customer Portfolio and to ensure sustained and/or increased Customer Satisfaction, Revenue and Profit to client vertical. You would also be responsible for being the person to drive forward business objectives with an enthusiastic and...
Salary: £65000 - £75000 per annum + negotiable, bens etc.
Posted: 10 days ago

Service Architect (ITIL V3.0)

Coventry, Midlands -
Trinity
Work closely with Service Delivery teams throughout the Design lifecycle where changes to existing customers are taking place. - Develop and share Service Design methodologies and best practices with the Service Transition team as well as Service Delivery Managers, setting foundations for a standardised approach for Service Design... - Ability to follow,...
Salary: £60,000 - £65,000 per year
Posted: 24 days ago

Customer Services Manager - Managed Services

Birmingham -
Aximis West
Assists the CSD to achieve the Operational Level Agreement with Service Delivery in order to consistently hit the Service Level Agreement to the customer... Working in partnership with the Service Delivery organisation presenting a seamless brand experience to the Customer... Skills & Experience of the Customer Services Manager: Three years of...
Salary: £50,000 - £60,000 per year
Posted: 3 days ago

Customer Relashionship Manager

Birmingham, West Midlands (County) -
Venturi
This is the perfect chance to use your top tier business to business customer service management skills to provide support and service delivery within a group IT function... You will need a solid knowledge of ITIL and relationship management... The perfect candidate will be from a strong IT for example...
Salary: £35000 - £43000 per annum + Bonus + Benefits
Posted: 6 days ago

Network Services Manager

West Bromwich, West Midlands (County) -
Jumar
Urgent Contract. 6 months + ASAP Start. I have an urgent contract opportunity for an experienced / 'heavy weight' Network Services Manager to join a very busy and successful organisation based in West Bromwich. Responsible for the Group Network Services team and 3rd parties in provisioning, supporting and maintaining network and communications...
Posted: 3 days ago

Service Architect - Coventry with travel through the Midlands

Coventry -
DP Connect
The suitable Service Architect must hold an ITIL foundation certification; this is a pre-requisite, and should have strong experience working in this environment... The suitable Service Architect should have the following skills & experience: - Relevant professional qualifications (ITIL V3.0 Foundation is a pre-requisite) - Experience in designing IT services...
Salary: £60000 - £65000 per annum + Car Allowance, Pension
Posted: Yesterday

Project Support - Service Introduction

Worcester, Worcestershire -
Experis Ltd
The role of the Service Introduction Analyst is to assist the Systems Integration Manager with the implementation of the Service Introduction Process and then to manage the continuous improvement of the process... Skills: Project management skills... Specific application and infrastructure knowledge and experience as required to perform the role (essential)...
Salary: Neg. + benefits
Posted: Yesterday

Service Process Manager

Worcester, Worcestershire -
Experis Ltd
The role of the Service Introduction Analyst is to assist the Systems Integration Manager with the implementation of the Service Introduction Process and then to manage the continuous improvement of the process... Knowledge and Skills: Project management skills... Specific application and infrastructure knowledge and experience as required to perform the...
Salary: £28000.00 - £30000.00 per annum + 10% Bonus, Single Healthcare
Posted: 3 days ago

Support Manager / Service Delivery Manager

Birmingham, West Midlands (County) -
Certes Computing Ltd
We are looking to recruit a Support Manager / Service Delivery Manager. You will ideally have a broad Windows technical background. This is an unusual role. Our client is a well funded start up company, who have grown quickly establishing both good funding and also a good revenue stream. To date...
Salary: £30000 - £40000 per annum
Posted: Yesterday

Customer Relationship Manager - ITIL, Service Delivery

Birmingham, West Midlands (County) -
Venturi
This is the perfect chance to use your top tier business to business customer service management skills to provide support and service delivery within a group IT function... You will need a solid knowledge of ITIL and relationship management... The perfect candidate will be from a strong IT for example...
Salary: £35000 - £43000 per annum + Bonus + Benefits
Posted: 4 days ago

Service Delivery Manager (Senior)

Coventry -
Cathcart Associates
I am looking for a "Senior Service Delivery Manager" for a ground-breaking global IT programme. My client, based in Coventry, is recruiting for an IT focused Senior Service Delivery Manager that will be responsible for the successful delivery of a wide range of projects, as well as being accountable...
Salary: Great Benefits
Posted: 24 days ago

IT Change Manager (ITIL V3.0)

Coventry, Midlands -
Trinity
Adhere to and implement quality & governance (ISO & ITIL) Skills & Experience (In brief): - Strong experience in Change Management essential. - Strong in ITIL awareness & a good understand of the ITIL V3 lifecycle. - Relevant professional qualifications: o Essential ITIL V3 Foundation. o Preferred: ITIL V2 Change Management Practitioner... - Able to successfully demonstrate the...
Salary: £0 - £45,000 per year + Benefits
Posted: 24 days ago

Infrastructure Officer

Solihull, West Midlands -
Xoserve
Combine your Technical and Strategic experience Be part of a dynamic and rapidly changing industry 12 month fixed term contract. Xoserve provides a range of centralised services to the gas industry in Britain. It manages all the key data associated with the majority of the 22 million gas meter points...
Posted: 3 days ago

Application Support Analyst - C#, .NET, SQL

Coventry -
DP Connect
KEY SKILLS: IT Application Support, C#, .NET, SQL Server, Windows Server 2008, ASP.NET MVC... Joining the well established Support and Development team, you will provide Application Support to external customers under Microsoft .NET Framework, and an understanding of ITIL Service Delivery processes is required for the role... - Expertise in...
Salary: £25000 - £30000 per annum + Childcare,Healthcare,Pension
Posted: 2 days ago

Service Delivery Co-ordinator - ITIL

Nuneaton, Warwickshire -
Big Red Recruitment
Market leading global brand seeking an IT Service Delivery Co-ordinator, they offer an excellent package and scope for progression within the business. The primary focus of this role is on Service Delivery and Support, Help Desk Co-ordination, and Vendor Co-ordination... -Liaising with internal and external stakeholders for...
Salary: £26000 - £28000 per annum
Posted: 9 hours ago