Jobs 1 to 15 of 26

Service Delivery Manager - Contact Centre

I am currently recruiting for a well established Service Delivery Manager on a 6 month contract based in Solihull... Accountabilities: * Pro-actively manages all aspects of service delivery, ensuring that SLA's and OLA's are accurate and relevant, can be measured, and correction plans are in place to address...
Solihull, West Midlands (County) -
Lorien Resourcing
Posted: 2 days ago

Service Design & Transition Manager Managed Services ITIL Coventry

Key skills & experience: -Relevant professional qualifications (ITIL V3.0 is a pre-requisite) -Full knowledge of lifecycle service management to help design the services for our customers. -Extensive experience of best practice use of ITSM based service management software. -Experience in delivering Service Reporting using Business Intelligence tools... -Understanding and...
Coventry, West Midlands (County) -
Candour Solutions
Salary: Excellent plus benefits
Posted: 2 days ago

Service Desk Analyst

ICT provide a diverse service catalogue to enhance both the Frontline and Service Support areas of the organisation in order to aid the Brigade’s service delivery to the communities of the West Midlands. Service Desk are the primary IT service within IT Service Management and are the single point...
Birmingham -
West Midlands Fire Service
Salary: £19742 - £20849
Posted: 12 days ago

Service Design and Transition Manager (ITIL/ Service) - £50k

In this Service Design & Transition Manager (ITIL/ Service/ Transition), your role will be to develop and deliver against a framework that enables the successful on boarding of new customers and service lines. Working closely with the pre-sales /bid and service delivery teams, This Service Design & Transition Manager (ITIL/ Service/...
Coventry, West Midlands (County) -
Ampersand Consulting
Salary: £40000 - £50000 per annum + Car Allowance
Posted: 2 days ago

Service Architect / Service Designer

Ensure efficient handover to service delivery of contract and other supporting information. *Build strong relationships with sales function, service delivery teams and customers. *Demonstrate knowledge of Desktop and Data Centre managed services... *Previous experience in a similar position designing complex, large scale transformation IT Services (involving Data Centre, Service Desk,...
Birmingham, West Midlands (County) -
Polar Recruitment
Salary: £50000 - £65000 per annum + + Bonus + Car + Benefits
Posted: 4 days ago

Business Transition Manager (Telecoms Networks)

These roles are challenging and varied, and you`ll display aspects of pre-sales, service delivery, project management and technical engineering. The positions will suit a manager that comes from a technical background, with Cisco data networks (CCNA knowledge a minimum) and large scale LAN/ WAN solutions at carrier level...
Birmingham -
Bluefire Consulting
Salary: £50000 - £60000 per annum + £5,500 car, 15% bonus
Posted: 3 days ago

Service Desk Manager

To manage and improve the service desk's overall performance against agreed SLA's. To publish Service Desk performance statistics against agreed SLA's. Work closely with Service Delivery Mangers to help maintain and improve services. Deliver robust and consistent levels of incident and major incident management... The role will...
Coventry -
Ampersand Consulting
Salary: £40000 - £50000 per annum + 4200 Car Allowance
Posted: 18 days ago

Infrastructure Project Manager

Excellent time management skills even when under pressure. Service delivery experience to ensure quality assurance, integrity and availability of production systems during transition... Strong Microsoft Office skills and experience in manipulating data to make it meaningful for different audiences. Knowledge of project management terminology, tools and techniques... Key Words: (IT...
Stoke-On-Trent, Staffordshire -
Uniting Ambition
Salary: £45k - 55k per year + Benefits + Car
Posted: 17 hours ago

SharePoint Administrator, Midlands!

The successful candidate should have 2 years' experience of administering solutions on SharePoint 2010/2013... *Experience in using Nintex Workflows. *Be familiar with the operation of IT service delivery in an ITIL environment... *MS SharePoint 2013... Microsoft SharePoint // SharePoint 2013 / SharePoint 2010/ / Office 365/ Junior/ Administrator/ Office based/ Professional Services /...
Tamworth, Staffordshire -
Nigel Frank International Ltd
Posted: 18 hours ago

IT Desktop Support Team Lead - Cheltenham

IT Desktop Support Leader - Internal support to IRESS, financial services software house IT Desktop Support / Team Lead / Multi-site / Cheltenham / Warwick / Help desk / Windows / Software Support / System Support / Technology / ITIL / infrastructure / framework / manage / monitor / disaster recovery... Location / logistics... a good understanding of the creation of SLAs and service delivery?... Windows...
Warwick, Warwickshire -
Iress
Posted: 27 days ago

Agile Delivery Manager/Scrum Master

We are actively looking to secure a knowledgeable and driven Agile Delivery Manager/Scrum Master to work alongside one of the UK's leading organisations... The purpose of the role is to manage one or more agile projects, typically to deliver a specific product or transformation via a multi-disciplinary,...
Telford, Shropshire -
Experis Ltd
Salary: £45000 - £60000 per annum + Benefits
Posted: 4 days ago

Infrastructure Design Manager - -Dudley, West Midlands £55k plus Benefits/Bonus

There will be direct line management within the UK and dotted line management of remote infrastructure resource to ensure global alignment and engagement. The role will be responsible for all infrastructure designs and will provide considerable input into service design relating to Global Service Delivery... Delivers technical visualisation of proposed...
West Midlands -
ARC IT Recruitment Ltd
Salary: £55000 Per Annum plus Benefits/Bonus
Posted: 18 hours ago

IT Support Engineer

A great opportunity for an IT Support Engineer (MS Server 2008,2012 / Win 7/8, AD, DHCP, VMware, SAN, Wireless, Citrix, Apple, CC4 etc) to provide1st/2nd line IT support to schools as part of a Managed Service with one of the 'UK's Top IT Employers'*... 1st /2nd line...
Stoke-On-Trent, Staffordshire -
RM plc
Salary: £16500 - £19500 per annum + Bonus & Benefits
Posted: 23 days ago

Infrastructure Engineer/Windows Staffordshire £35-50k

VMware / Windows Server / Active Directory / Network / TCP/IP / DNS / Group Policy / DHCP / Exchange 2010 / VLAN / My client is looking to recruit experienced Infrastructure Engineers to be responsible for implementing new client side deployments, maintaining their internal systems and providing a high level of service support... * Microsoft Exchange 2010 configuration and...
Staffordshire -
Greywood Associates Limited
Salary: £35000 - £50000 per annum + Benefits
Posted: 2 days ago

IT Project Manager

You will be responsible for team tasking and management, budget/ cost management, understanding of risk management in a technical environment performance reporting and customer engagement. You will have proven experience of working in a service delivery environment, managing software implementation / upgrade projects... You will be minimum Prince2 certified or will...
Lichfield -
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £50000.00 per annum
Posted: 24 days ago