Jobs 1 to 15 of 30

Service Delivery Manager

A highly lucrative and reputable organisation are looking to appoint an innovative and forward thinking Service Delivery Manager to lead a team of between 3-5 people... * Develop, introduce and manage SLA's to ensure that incidents are resolved effectively... * Experience in a general Service Delivery role. * Experience in a...
Wolverhampton -
CPS Group Limited
Salary: £28000 per annum + Excellent Benefits
Posted: 24 days ago

Relationship Manager - Service Manager

Including rescuing the relationship, changing the service delivery to ensure SLA's are met and being the champion for that client in the business! Job responsibilities: * Take ownership of service delivery to core clients... * Previous experience taking ownership of service delivery to a 3rd party. * IT Service Management / IT account...
West Midlands -
Reed Technology
Salary: £28000 - £40000 per annum
Posted: 4 days ago

Service Transition Coordinator (Service Transition) - £35k

Service Transition Coordinator (Transition, ITIL, Project) - £35k - Coventry... Our client, an award winning Microsoft Gold Partner with exceptional ties across the public and private sector are seeking a Service Transition Coordinator (Transition, ITIL, Project) to work within the Service Design and Transition team. Working closely with the Service Design & Transition...
Coventry, West Midlands (County) -
Ampersand Consulting
Salary: £35000 per annum + Benefits
Posted: 3 days ago

Service Delivery Manager - Contract - Birmingham

I'm getting full details on a Service Delivery Manager contract role in Birmingham tomorrow but wanted to reach out so I can have candidates ready hence this post. All I know so far is that candidates need to be very strong technically, with strong Man Management, Strong SLA experience...
Birmingham -
Interquest - IQ Tech
Rate: £500 - £550 per day
Posted: 4 days ago

Service Delivery Manager

Purpose of the Role: The Service Delivery Manager (SDM) function within Plan-Net has two distinct areas of responsibility: - Portfolio Management : Service ownership for a set number of Managed Service clients - Service Transition : Assisting with the take on and transition on new Managed Services into the business... Key Responsibilities : Portfolio...
Birmingham, West Midlands (County) -
Plan-net
Salary: Market rate
Posted: 13 hours ago

Technical Service Desk Team Leader

You will provide assistance and support to the rest of the service desk team, to ensure all incidents and queries are resolved within the SLA... The key skills for this role will be the following: -Broad knowledge of ITIL Support Processes. -Basic Linux administration skills. -Experience of working to SLA'...
Sutton Coldfield, West Midlands (County) -
Spring Technology
Posted: 11 hours ago

Capacity and Asset Manager

asset management & capacity management... Excellent stakeholder management skills. Working knowledge and experience of Microsoft SCCM. Experience of Microsoft Volume licensing & Software Assurance, and VMWare Capacity Planner would be advantageous... Good working knowledge of Microsoft Excel and experience of producing reports for senior management. Knowledge of service delivery and service support...
Birmingham, West Midlands (County) -
Computer People
Salary: £35000.00 - £40000.00 per annum + Full package on offer
Posted: 2 days ago

Technical Services Manager - Birmingham

Service Desk, Service Delivery, Team Management, Continuous Improvement, SLA's, KPI's, Team Coaching & Mentoring, Project Work, ITIL and/or Prince Methodology, Microsoft Infrastructure, Networks, Desktop & Server... ESSENTIAL SKILLS WILL INCLUDE: Line management experience to include coaching, development and performance management... Team Leadership / Line Management experience to include coaching, development...
Birmingham, West Midlands (County) -
Experis Ltd
Salary: £45000.00 - £50000.00 per annum + Benefits
Posted: 2 days ago

IT Service Delivery Manager - Birmingham - 6 months - £450 per day

Skills and Experience. Manage IT service partners to provide 1st , 2nd and 3 rd level support to the organisation. Responsible for a structured change management process for the organisation - both infrastructure and application. Ability to communicate with and influence senior executives. Deal with external vendor relationships. Preparation and management of...
Birmingham, West Midlands (County) -
Gleeson Recruitment Group
Rate: £400 - 450 per day + .
Posted: 2 days ago

Head of Major Incident Management

Our client has an exciting career opportunity for a Head of Major Incident Management to be responsible for the strategic direction and management of their Major Incident division. Responsibilities: To set the overall strategy for Major Incident Management... Coordinate a rapid and effective cross-sectional response to major incidents including...
Birmingham, West Midlands (County) -
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: Yesterday

Head of Major Incident Management

Our client has an exciting career opportunity for a Head of Major Incident Management to be responsible for the strategic direction and management of their Major Incident division. Responsibilities: To set the overall strategy for Major Incident Management... Coordinate a rapid and effective cross-sectional response to major incidents including...
Wolverhampton, West Midlands (County) -
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: Yesterday

Head of Major Incident Management

Our client has an exciting career opportunity for a Head of Major Incident Management to be responsible for the strategic direction and management of their Major Incident division. Responsibilities: To set the overall strategy for Major Incident Management... Coordinate a rapid and effective cross-sectional response to major incidents including...
Coventry, West Midlands (County) -
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: Yesterday

CRM / IS Anaylst

Based in Birmingham, as a CRM IS Analyst you will work closely the wider technology team to support, maintain and ensure the upkeep of technical platforms. The role will allow responsibility to manage and oversee the CRM and e-commerce platforms... Experience of the IS Service Delivery Model will be...
Birmingham -
Robert Walters UK
Salary: £20000 - £25000 per annum
Posted: 10 days ago

Senior Service Architect

Help to drive continuous improvement in process, practice and pre-sales... * Demonstrable track record in winning, designing, building and running of bespoke/SAP/Oracle/Microsoft systems... * Excellent Leadership Skills - to lead teams of people - either virtual or through line management in line with CGI guidelines - including key activities such as...
Birmingham, West Midlands (County) -
CGI
Salary: £60000 - £70000 per annum + benefits
Posted: 10 days ago

Service Operations Manager

About Case Management. The Case Management team manages all aspects of our services that utilise PEGA and EMC Documentum technologies. These underpin our strategic services for work and content management, and are currently used by over 20,000 of HMRC's staff... Ensuring that all operational changes are validated and...
Telford, Shropshire -
Experis Ltd
Salary: £37088.00 - £52387.00 per annum + benefits&bonus
Posted: Yesterday