The first table below looks at the demand for SLA skills in IT jobs advertised for the Shropshire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Shropshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 24 24 31
Rank change year-on-year
0 +7
Permanent jobs citing SLA 5 10 2
As % of all permanent IT jobs located in Shropshire 4.17% 4.88% 1.24%
As % of the Quality Assurance & Compliance category 71.43% 45.45% 15.38%
Number of salaries quoted 5 4 1
Average salary £65,000 £48,750 £37,000
Average salary % change year-on-year
+33.33% +31.75%
UK excluding London average salary £32,500 £36,750 £36,000
% change year-on-year
-11.56% +2.08%
Quality Assurance & Compliance Category
Shropshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
7 22 13
As % of all permanent IT jobs located in Shropshire 5.83% 10.73% 8.07%
Number of salaries quoted 6 8 9
Average salary £55,000 £42,500 £25,000
Average salary % change year-on-year
+29.41% +70.00%
UK excluding London average salary £40,000 £40,000 £40,000
SLA
West Midlands

SLA
Jobs Demand Trend in Shropshire

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Shropshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Shropshire

SLA
Salary Trend in Shropshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Shropshire region.

SLA Salary Trend in Shropshire

SLA
Salary Histogram in Shropshire

This chart provides a salary histogram for IT jobs citing SLA across the Shropshire region over the 3 months to 18 April 2014.

SLA Salary Histogram in Shropshire

SLA
Job Locations in Shropshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Shropshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Telford -2 5 £65,000 +8.33%
SLA
West Midlands

SLA
Top 30 Related IT Skills in Shropshire

For the 6 months to 18 April 2014, IT jobs across the Shropshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 13 (76.47%) ITIL
2 8 (47.06%) Service Delivery
3 7 (41.18%) Windows Server 2003
3 7 (41.18%) Windows
3 7 (41.18%) Microsoft
3 7 (41.18%) MS Office
3 7 (41.18%) Windows Server 2008
3 7 (41.18%) Windows 7
4 6 (35.29%) Windows 2000 Server
4 6 (35.29%) Computer Science
4 6 (35.29%) Service Desk Management
4 6 (35.29%) Windows XP
5 4 (23.53%) Degree
6 3 (17.65%) Service Management
6 3 (17.65%) Project Management
6 3 (17.65%) Cisco
6 3 (17.65%) ITIL Certification
7 2 (11.76%) Incident Management
7 2 (11.76%) Marketing
7 2 (11.76%) Root Cause Analysis
8 1 (5.88%) Office 365
8 1 (5.88%) Infrastructure Management
8 1 (5.88%) Problem Management
8 1 (5.88%) Network Security
8 1 (5.88%) Security Cleared
8 1 (5.88%) VMware Infrastructure
8 1 (5.88%) Statistics
8 1 (5.88%) Firewall
8 1 (5.88%) Management Information System
8 1 (5.88%) Finance

SLA
Top Related IT Skills in Shropshire by Category

For the 6 months to 18 April 2014, IT jobs across the Shropshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Applications
1 7 (41.18%) MS Office
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 1 (5.88%) Network Security
1 1 (5.88%) Firewall
1 1 (5.88%) DHCP
1 1 (5.88%) TCP/IP
1 1 (5.88%) DNS
General
1 2 (11.76%) Marketing
2 1 (5.88%) Finance
Job Titles
1 10 (58.82%) Analyst
1 10 (58.82%) Service Analyst
2 6 (35.29%) Help Desk Support
2 6 (35.29%) Service Desk Analyst
3 4 (23.53%) Services Delivery Analyst
3 4 (23.53%) Desktop Support
3 4 (23.53%) 1st Line Support
3 4 (23.53%) Senior Analyst
4 3 (17.65%) Support Engineer
5 2 (11.76%) Head of IT
5 2 (11.76%) Head of Operations
5 2 (11.76%) Head of Managed Services
6 1 (5.88%) Operations Manager
6 1 (5.88%) Network Engineer
Miscellaneous
1 6 (35.29%) Computer Science
2 1 (5.88%) Statistics
2 1 (5.88%) Management Information System
2 1 (5.88%) Replication
Operating Systems
1 7 (41.18%) Windows Server 2003
1 7 (41.18%) Windows
1 7 (41.18%) Windows Server 2008
1 7 (41.18%) Windows 7
2 6 (35.29%) Windows 2000 Server
2 6 (35.29%) Windows XP
Processes & Methodologies
1 13 (76.47%) ITIL
2 8 (47.06%) Service Delivery
3 6 (35.29%) Service Desk Management
4 3 (17.65%) Service Management
4 3 (17.65%) Project Management
5 2 (11.76%) Incident Management
5 2 (11.76%) Root Cause Analysis
6 1 (5.88%) Infrastructure Management
6 1 (5.88%) Problem Management
Qualifications
1 4 (23.53%) Degree
2 3 (17.65%) ITIL Certification
3 1 (5.88%) Security Cleared
3 1 (5.88%) Microsoft Certification
3 1 (5.88%) MCSE
3 1 (5.88%) MCSA
System Software
1 1 (5.88%) VMware Infrastructure
1 1 (5.88%) Active Directory
Vendors
1 7 (41.18%) Microsoft
2 3 (17.65%) Cisco
3 1 (5.88%) VMware
3 1 (5.88%) Remedy
3 1 (5.88%) SAP
3 1 (5.88%) Citrix