Jobs 1 to 15 of 29

Service Desk/Service Support Technician

You’ll beresolving incidents across a range of technologies, achieving SLA’s andminimising the risk of service disruption... Interms of key technical skills you will have an understanding of; modern ITenvironments, current versions of MS Windows OS, current versions of MS Office,Microsoft Active Directory, SQL Scripting and an expertise...
Wolverhampton, West Midlands (County) -
EDM Group
Salary: From £17,000 to £24,000 per annum Depending on Experience
Posted: 10 days ago

3rd Line Support

It is essential that you have a strong working knowledge with Active Directory 2003-2012, Microsoft Server 2003-2012 and Exchange 2013. It is also essential that you have some experience with virtualisation technologies, ideally VMware and have a strong understanding of backup technologies Exec or Veeam. Experience with Citrix...
Birmingham, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
Salary: £28000.00 - £32000.00 per annum
Posted: 4 days ago

Help Desk Analyst

OFFICE 365 / WINDOWS OPERATING SYSTEMS / SQL SERVER / EXCHANGE SERVER... Knowledge of backup solutions, Windows desktop versions 7, 8.x, Windows Server 2008 R2, 2012 R2, ability to use remote support tools... Knowledge of Cisco products, Anti-Virus products, Microsoft server products incl. Exchange Server, SQL Server, Office 365, Apple Experience.
Birmingham, West Midlands (County) -
Searchability
Salary: £16000 - £22000 per annum + Healthcare
Posted: 5 days ago

Service Centre Manager

This is a demanding and proactive role which requires you to oversee all requests, incidents and enquiries, acting as an escalation point whilst also ensuring that the systems, processes and people are in place to meet customer SLA’s... As well as being highly customer focused, we will expect you...
Wolverhampton, West Midlands (County) -
EDM Group
Salary: Up to £45,000 per annum
Posted: 18 days ago

3rd Line Support Engineer

Within this role the key responsibilities will be to provide prompt response to service tickets raised by end users/clients and closing incidents within agreed SLA's to the satisfaction of the raiser, to do this the successful candidate will provide 1st, 2nd and 3rd line support... Essential experience required...
Birmingham -
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 13 days ago

Operations Manager (School IT Managed Services), Stoke

As well as actively line managing and developing the dedicated Stoke support team, the Operations Manager will oversee customer satisfaction by regularly liaising with key stakeholders (typically visiting a different school daily); own the day to day operational service delivery against SLAs; monitor and report on KPIs, interface with RM'...
Stoke-On-Trent, Staffordshire -
RM plc
Salary: £44000 - £48000 per annum + (inc car allowance) + 5% bonus
Posted: 23 days ago

Senior Service Desk Engineer - Birmingham - £25,000 to £35,000

Ensure upkeep of SLA's... Senior Service Desk Engineer - Technical Requirements: Windows Server 2000 to 2012. Active Directory - Group Policy. Windows XP, 7, 8. Exchange Server 2003 to 2013. Virtualisation - Hyper-V, VMware ESX 4 & 5. Citrix - XenApp, Citrix Access Gateway. Networking - Layer 2/3, Swtiching, VLAN config. Firewall - Sonicwall,...
Birmingham, West Midlands (County) -
Robert Walters
Salary: £25000 - £35000 per annum
Posted: 5 days ago

Service Desk Manager

To manage and improve the service desk's overall performance against agreed SLA's. To publish Service Desk performance statistics against agreed SLA's. Work closely with Service Delivery Mangers to help maintain and improve services. Deliver robust and consistent levels of incident and major incident management... The role will...
Coventry -
Ampersand Consulting
Salary: £40000 - £50000 per annum + 4200 Car Allowance
Posted: 13 days ago

IT Support Analyst

Experience of supporting Microsoft Dynamics AX is also preferred... Citrix, VMWare, XenDesktop Client side support. Experience of Installation and configuration of Windows O/S (95/98/NT/2000/XP/Vista/Windows7/Windows 8) and continued exposure to MS Office Active Directory administration inc... Experience of TCP/IP and LAN troubleshooting...
Evesham, Worcestershire -
Owen Daniels Consultancy
Salary: £26,000 per annum
Posted: 2 days ago

Application Support Analyst

We are looking for someone with a strong analytical background in application support who is able to methodically work through issues to a successful resolution within the SLA timescales agreed with the customer... Ideally you will: Have an understanding of ITIL processes and their importance in a support environment with...
Coventry, West Midlands (County) -
Lockheed Martin
Posted: 20 days ago

2nd Line Analysts

Position: 2nd Line Analysts. Location: West Bromwich... The Role & Responsibilities: Reporting to the TSID Manager, the 2. nd. Line Analyst will be responsible for delivering quality client care services in a high-tech retail support environment. They will be responsible for 2... level support including Incident resolution and performing pro-...
West Bromwich, West Midlands (County) -
Net Recruit.co.uk Ltd
Salary: £18000 - £22000 per annum, Benefits £4,500 shift allowance
Posted: 3 days ago

Desktop Support Manager

SLA, KPI, Management, Windows, desktop, Tablets, Mobile Devices... You will be pivotal in driving process optimisation and achieving SLA & KPi results through obtaining the best technical performance out of the team. The team are responsible for supporting and rolling out desktops, Laptops, Device builds/ rebuilds, Tablets and mobile devices covering...
Birmingham, West Midlands (County) -
Experis Ltd
Salary: £32000.00 - £36000.00 per annum + Bonus + Benefits
Posted: 2 days ago

Senior Change and Configuration Engineer

Responsibilities: Key Responsibilities: - IT Change and Configuration Management... - Manage a configuration management database... Key Skills: - People management skills - Strong Analytical skills - IT Configuration/Change Management experience - Preferably Remedy and ITIL background - Process oriented and able to work to deadlines - Attention to detail The ideal person will be very process driven...
Stoke-On-Trent, Staffordshire -
Uniting Ambition
Salary: £40k - 45k per year + Bonus/Holidays
Posted: 2 days ago

Voice Support Analyst (Avaya)

Voice Service Support Analyst. My client is currently looking to build a brand new team based in Birmingham to support the Voice Operations team. Skills needed: - Specific experience working in Voice Operations support role. - Significant professional experience in Avaya IPT or other IPT technologies. - Working knowledge of LAN/WAN and...
Birmingham, West Midlands (County) -
Computer People
Salary: £24000.00 - £29000.00 per annum + Great benefits package
Posted: 6 days ago

Network Analyst - Infrastructure Support

Cisco Networks, LAN/WAN, Aruba WiFi, IPSEC, VPN, SSL, Patching, Security, Detection & DR. Vendor Management, 3rd Party Management, SLA's, KPI's, Service Delivery, Continuous Improvement, Service Performance & Resilience... Your technical responsibilities will include: Corporate Office and Retail Network connectivity (both LAN and WAN) Remote Access Services for internal and...
Birmingham, West Midlands (County) -
Experis Ltd
Salary: £30000.00 - £40000.00 per annum + Bonus + Bens
Posted: 5 days ago