Jobs 1 to 15 of 26

Head Of Customer Services

Birmingham -
Computer Futures
You would liaise with Customer Services Director in the delivery of services within a designated Customer Portfolio and to ensure sustained and/or increased Customer Satisfaction, Revenue and Profit to client vertical. You would also be responsible for being the person to drive forward business objectives with an enthusiastic and...
Salary: £65000 - £75000 per annum + negotiable, bens etc.
Posted: 7 days ago

Service desk Analyst - 1st/2nd Line - Windows - SQL - Stoke

Stoke-On-Trent, Staffordshire -
Circle Recruitment
SQL / Windows / Active Directory / Database / Applications / Software / Database Admin / Troubleshooting / 1st/2nd line / Call Logging / ITIL / SLA's. Service Desk Analyst with experience in providing 1st and 2nd line support within a Windows environment and also has some knowledge of SQL databases is required by my client based in Stoke...
Salary: £20000 - £25000 per annum
Posted: 20 hours ago

Customer Services Manager - Managed Services

Birmingham -
Aximis West
Assists the CSD to achieve the Operational Level Agreement with Service Delivery in order to consistently hit the Service Level Agreement to the customer... Working in partnership with the Service Delivery organisation presenting a seamless brand experience to the Customer... Skills & Experience of the Customer Services Manager: Three years of...
Salary: £50,000 - £60,000 per year
Posted: 23 hours ago

Support Analyst - 2nd line & Remote, Windows & applications

Telford, Shropshire -
Mortimer Spinks
2nd line Support Engineer - Remote support, Windows, Active Directory, Cloud-Computing, Citrix, Word, PC's / Laptops, Server, apps support, SAGE. A fantatsic opportunity to join a Tech-based "start-up" with agressive expansion plans and thus fast track career opportunities are recruiting! Based in Telford, Shropshire you will join a...
Salary: £25000 per annum + + Bonus
Posted: 17 hours ago

Service Manager

Warwickshire -
Consult Solutions
A major business with a great reputation based in Warwickshire are recruiting for an experienced Service Manager to join them on a permanent basis. Essential Skills: Strong experience as an Service Manager for an established organisation. Very customer service focused approach. Vast knowledge of SLAs, OLAs, service models. Excellent at...
Salary: £35000 - £42000 per annum + Benefits
Posted: Yesterday

IT Support Analyst / Application Support / 1st Line Support

Birmingham, West Midlands (County) -
Capita Resourcing - IT Resourcing
Application Support Analyst Required! Application Support / Helpdesk / Service Desk / IT Support / Data Entry / RiO / LaptUs / IIIY / EPEX / Insight / CARL / 3 Month Contract / Located in Birmingham / Immediate Start. Capita are urgently recruiting for an Application Support Analyst, to work on our clients' site located in Birmingham. This position is an initial...
Posted: 13 hours ago

Helpdesk Support, 1st line Support Analyst, XP, 7, Applications

Telford, Shropshire -
Mortimer Spinks
1st line Support Engineer, Helpdesk, Telephone, Call Logging, SLA's, ITIL, Remote support, Windows, Active Directory, Cloud-Computing, Citrix, Word, PC's / Laptops, Server, apps support, SAGE... This is a SLA environment and if you thrive on using new technology, learing and developing and in a fast paced business keep...
Salary: £19000 per annum + + Bonus
Posted: 17 hours ago

IT Systems Administrator

Birmingham -
Hays IT - Uk Posting account
The ideal candidate will have experience in Windows, Active Directory and Exchange, they will have experience with audit event collection and reporting toolsets, Network Security and Remote Access Controls. They will also have experience of Windows 2008 servers, Windows Desktop OS, Antivirus, Backups, File servers, Websense and MCP or MCSE...
Salary: £30000.00 - £35000.00 per annum
Posted: 6 days ago

Change Manager

Birmingham, West Midlands (County) -
Talent International
Offering an unrivalled level of service and a variety of cloud computing solutions, they are well poised to continue making waves throughout 2014 and beyond... - Responsible for the analysis of issues relating to Change Management across all levels of support and will constantly analyse all the data to recommend the...
Salary: £30000 - £40000 per annum + car, life insurance, health care
Posted: 5 days ago

Senior Support Engineer

Birmingham -
Hays IT - Uk Posting account
Experience supporting VMware, vSphere, Microsoft Hyperv, HP switches, netscreen & Cyberoam Firewalls and the ability to troubleshoot issues that may arise with these technologies will be required... Other skills required include Microsoft Windows Server, Exchange and SQL all up to 2012. Experience with Active Directory/DNS/DHCP, Powershell and SAN technologies.
Salary: £23000.00 - £30000.00 per annum
Posted: 5 days ago

Service Delivery Manager (Senior)

Coventry -
Cathcart Associates
I am looking for a "Senior Service Delivery Manager" for a ground-breaking global IT programme. My client, based in Coventry, is recruiting for an IT focused Senior Service Delivery Manager that will be responsible for the successful delivery of a wide range of projects, as well as being accountable...
Salary: Great Benefits
Posted: 21 days ago

Host Support Analyst

West Bromwich, West Midlands (County) -
Net Ltd
Core responsibilities include the drive for maintaining SLA performance and ensuring the team’s central workload is managed and distributed efficiently... Resolution of assigned Service Requests within pre-agreed timescales in accordance with SLA... The post holder will ensure the health, safety and welfare of themselves and their team in...
Rate: £25K - £27K plus call allowance
Posted: Yesterday

Senior Support Engineer

Birmingham, West Midlands (County) -
Linkpoint Resources
Provide 2nd/3rd line onsite and office based support for multiple technologies, primarily: Microsoft Windows XP, Vista and 7 & 8. VMware vSphere, Microsoft Hyperv, HP switches, Netscreen & Cyberoam Firewalls... Network troubleshooting - TCP/IP, DHCP, DNS. Structured cabling... Microsoft Exchange Server, up to 2013 server. Microsoft SQL Server, up to 2012...
Salary: From £23,000 to £30,000 per annum plus Benefits
Posted: 5 days ago

POSDM Consultant

West Midlands -
Austin Fraser
Retail SAP POSDM Consultant... - Experience of business change management. - Experience of using incident and change management systems, and managing workloads in accordance with SLA's / OLA's. - A good understanding of existing SAP products, tools and services particularly SAP Retail (POSDM) - Strong interpersonal skills for communicating, presenting and promoting to...
Rate: £0.00 per annum
Posted: 6 days ago

Storage And Backup Team Leader

Birmingham -
Computer Futures
The Team leader must also execute Out-of-hours support as required; and Implement all technical related solutions for our customers through change control. Prepare as well as install operational and supportable solutions in accordance with clients' needs and within SLA... Significant knowledge and understanding of data protection technologies, including...
Salary: £40000 - £45000 per annum + competitive
Posted: 4 days ago