Jobs 1 to 15 of 21

Service Desk Analyst / 1st Line Support

Nuneaton, Warwickshire -
Big Red Recruitment
One of the UKs fastest-growing firms is looking for a Service Desk Analyst / 1st Line Support Analyst to join a busy IT support team based in Nuneaton (which is an easy commute from Leicester, Nuneaton, Coventry, Tamworth, Rugby and the surrounding areas.) Microsoft Windows, Desktop, Laptop, Windows 7, Networking,...
Salary: £19000 per annum + Bonus + Bens
Posted: 3 days ago

Service Desk Team Lead

Birmingham, West Midlands (County) -
Harvey Nash plc
AD, Networking, Windows, Exchange, Server... The ideal candidate must have at least 2 years' experience within Service Desk Leadership capacity and must have worked within ITIL environment (preferably ITIL certified but this is not essential)... *Act as escalation point within the team and focal point for the Head of Service...
Salary: £30000 - £40000 per annum
Posted: 6 days ago

ICT Service Desk Manager

Coventry, West Midlands (County) -
You will be committed to the continuous improvement of Service Desk processes and procedures and will support its people to achieve the highest standards of customer service... You will be educated to a degree level or equivalent, have 2 years solid experience in a Service Desk Team Leader/Manager type...
Salary: From £32,632 to £35,728 per annum
Posted: 9 days ago

IT Support Analyst/Service Desk Analyst

West Midlands -
ARC IT Recruitment Ltd
Operating within the organisations management framework, the Desktop Services team are responsible for the day to day management of the user devices estate and working closely with Service Delivery to ensure services are delivered within the agreed SLA's. You will have the core following skills… - an analytical approach to...
Rate: £125 Per Day
Posted: 2 days ago

2nd Line Support - Windows Server/Microsoft/Active Directory/MCSE/BES

Leamington Spa, Warwickshire -
Complete Tech Limited
Travel to multiple company locations to provide an onsite presence and ongoing support - Effective Incident Management - manage, prioritise and respond promptly and effectively to assigned Tickets - Managing assigned tasks, incidents, Changes, Project tasks and activities through to satisfactory conclusion according to SLA targets and in conjunction with the Service Desk...
Salary: From £24,000 to £27,000 per annum + Benefits
Posted: 2 days ago

Service Manager

Birmingham, West Midlands (County) -
Spring Technology
This is an exciting opportunity to join a well established and expanding financial organisation at their offices in central Birmingham. In this role you will be responsible for the delivery of IT services to meet expectations as outlined in the Service Level Agreement, and managing Incident and Problem investigation and...
Salary: £45000.00 per annum + Plus Benefits
Posted: 5 days ago

ICT Service Delivery Manager (6 month contract)

Oldbury, West Midlands (County) -
CF Appointments
Job Title: ICT Service Delivery Manager (6 month contract) Location: Oldbury, West Midlands... - Management of the IT Service Delivery Team including responsibility for service desk, application support, career development and staff appraisals - Definition of service level agreements (SLA’s) in relation to contracted services, ensuring the SLA’s are achieved;...
Rate: From £45,000 to £45,000 per annum
Posted: 3 days ago

Data Centre Manager - £65,000 + Car Allowance and benefits

Birmingham -
Applause IT Innovation
As the Data Centre Manager you will be involved in senior stakeholder engagement from an in-house and external customer perspective. The functions of the Data Centre Manager role are: *Technical team management delivering business as usual capability within set SLA's... The successful Data Centre Manager will have: *An...
Salary: £60000 - £65000 per annum + Car Allowance + Benefits
Posted: 11 days ago

2nd Line Support

Telford -
Hays IT - Uk Posting account
It is essential that the 2nd Line Support Technician has a strong overall knowledge of the Infrastructure and Networking policies such as TCP/IP, DNS, DHCP, LANS & WANS. Also essential is a good understanding of group policy, Active Directory, Windows, Exchange and Firewalls. Awareness of how SQL works at an...
Salary: £22000.00 - £25000.00 per annum
Posted: 13 days ago

Incident Manager

Atherstone, Warwickshire -
TNT Global IT
To support this transition, and to manage the providers going forwards, TNT are searching for a Shift Based Incident Manager to work within the Incident Management function and team... Acts as primary Incident Management contact point between Organisation and Service Provider teams... Monitor incidents status, ensuring that SLA targets are...
Salary: Competitive Salary + Benefits
Posted: 18 days ago

IT Solution Analyst

Birmingham, West Midlands (County) -
Adhere to ITIL principles, Ensure that incidents, changes, problems and tasks are completed within SLA... Strong troubleshooting, analytical and problem solving skills Essential Commercial Knowledge 5+ Years in Server Support &/or technical project delivery Expert knowledge of the following technologies Sound TCP/IP & Networking knowledge Microsoft and Linux operating systems...
Salary: From £40,000 to £50,000 per annum
Posted: 24 days ago

Desktop Support Team Leader - Innovative Company!

Tamworth, Staffordshire -
Understanding Recruitment
We are a rapidly growing, leading company with a nationwide presence. We are at the forefront of technology with award-winning applications, and offer excellent development and progression opportunities to all of our staff. We are seeking a Desktop Support Team Leader to join our growing helpdesk team at our...
Salary: £29000.00 - £36000.00 per annum + benefits
Posted: 6 hours ago


Birmingham, West Midlands (County) -
Robert Walters
As an experienced Major Incident Manager you will have experience of working in a fast paced crisis management environment whilst working closely with customers to ensure the upkeep of strict SLA's through to incident resolution... Working to strict SLA's. ITIL Aware or Accreditation. Analytical skills - Weekly reports, Trend...
Salary: £45000 per annum + Company Car or Car Allowance £4,200
Posted: 6 days ago

2nd Line Support Engineer / Support Analyst - Nagios - RDBMS

Birmingham, West Midlands (County) -
Capita Resourcing - IT Resourcing
2nd Line Support Engineer / Support Analyst urgently required. My client, a leading IT Solutions provider based in Birmingham has an extremely urgent requirement for an experienced 2nd Line Support Engineer / Support Analyst to join their highly experienced team. This opportunity has become available due to high demand and the ideal...
Salary: £25000 - £28000 per annum + Benefits
Posted: 6 days ago

Application Support Analyst

Warwick, Warwickshire -
Spring Technology
My market leading client based in Warwick is looking for an Application Support Analyst to join their expanding team. The role will involve dealing with third party suppliers/partners, customers and ensuring all support needs are fulfilled within the agreed SLA. You will be Managing customer expectations and troubleshooting and...
Salary: £22000.00 - £26000.00 per annum
Posted: 2 days ago