Jobs 1 to 15 of 18

Service desk Analyst - 1st/2nd Line - Windows - Stoke

Stoke-On-Trent, Staffordshire -
Circle Recruitment
Shifts - 7.5 hour shifts on a rota between the hours of 6am to 10pm Mon-Sun. Windows / Active Directory / Database / Applications / Software / Database Admin / Troubleshooting / 1st/2nd line / Call Logging / ITIL / SLA's / Remote Support / Service Desk / Helpdesk. Service Desk Analyst with experience in providing 1st and 2nd line...
Salary: £20000 - £25000 per annum
Posted: 4 days ago

Helpdesk Analyst/1st Line/1st Level Support/Service Desk

Wolverhampton, West Midlands (County) -
Opus IT Consulting
18k - £25k. MS, Microsoft, Windows support, Windows 7, XP and AD/ Active directory. Commutable from Wolverhampton, Cannock, Stafford, Telford, Dudley, West Bromwich, Shrewsbury, Walsall, Stourbridge and much of Birmingham/ West Midlands. This is a new and exciting role, working for an established yet forward thinking financial services organisation who really...
Salary: £18000.00 - £25000.00 per annum + Excellent benefits
Posted: 4 days ago

1st Line Support Analyst

Redditch -
Hays IT - Uk Posting account
Main duties: * Provide polite and professional IT support to users * Retain detailed and thorough notes of all work undertaken * Follow helpdesk procedures and policies * Escalate issues to senior analysts or third parties but to retain ownership and feedback to user until the case is resolved * Keep awareness of company target...
Rate: £10.00 - £13.00 per hour
Posted: 26 days ago

Apprentice Grade 1 Infrastructure Engineer

Birmingham, West Midlands (County) -
SCC
Maintain customer technical environments covering Windows Server, VMware, Citrix, AD etc. Incident Management, updating calls and ownership of change control. Document all technical solutions within the SharePoint knowledge base... Resolve defined incidents/changes/Requests within SLA... Skills Knowledge & Experience: Maths & English GSE Grade C or above... SC Clearance will need...
Posted: 7 days ago

Infrastructure/Network Analyst

West Midlands -
Interquest - IQ ERP
Proven knowledge of storage technologies, including SAN, NAS, RAID levels, and storage technologies (iSCSI, SAS, SATA) - Excellent understanding of Cisco networking; VLAN's, ACL's, routing... - Strong knowledge and proven experience of Microsoft Exchange 2010, SQL 2008 and above, Windows Server 2008 R2, Active Directory, and Group Policy design and...
Salary: £40000 - £49000 per annum + bonus and benefits
Posted: 8 days ago

1st Line IT Technician

Birmingham -
Netcom Resourcing
Hours: 40 hours per week 9am - 5pm. Type: Permanent, Full Time. This is an excellent opportunity to join a great established IT company with the chance to develop your career. We are seeking enthusiastic, customer focused and technically minded professionals, who are passionate about providing IT solutions to a diverse...
Salary: 16000-24000
Posted: 20 days ago

Service Assurance Manager

Coventry, West Midlands (County) -
BAE Systems
You will be responsible for ensuring service delivery is in line with contract and ICDs, using techniques such as audit and self-certification... Carrying out Supplier Management and conducting monthly service reviews with suppliers to ensure that contracts are aligned to business needs which support and align with agreed SLAs...
Posted: 4 days ago

Desktop Support Analyst

Telford, Shropshire -
ReThink Recruitment
Escalate risks and issues to line management in a timely manner and assist with implementation of solution where appropriate... Responsible for resolution of incidents to live production systems within SLA and ensure resolutions are documented within Lessons Learnt Database. Processing Service Requests to live production systems accurately and within SLA.....
Salary: £18000 - £25000 per annum
Posted: 5 days ago

Junior Data Centre Technician - Networks - Stoke on Trent

Stoke-On-Trent, Staffordshire -
Circle Recruitment
15,000 - £20,000 (Depending on Experience) - Stoke, Stoke On Trent. *** Training Provided *** Data Centre / Tickets / Call Logging / SLA's / Monitoring / Hardware / Server Hardware / Network Cabling / Hardware Decommissioning / Software Installation / Windows. Junior Data Centre Technician who has some 1st line desktop, hardware experience is required by my client based in...
Salary: £15000 - £20000 per annum
Posted: 4 days ago

Business Analyst - Communication Surveillance - Birmingham

Birmingham, West Midlands (County) -
Robert Walters
Familiarity with HP Supervisor application is a plus. Strong Service Delivery experience. An analytical approach and strong problem-solving skills... Experience using Collabnet for demand management... Implementation of standards and processes, for example to ensure active monitoring of production stability and appropriate capacity planning... Close interaction with the Vendor Management &...
Salary: £45000 - £55000 per annum
Posted: Yesterday

Telesales Executive - Wolverhampton WV1

West Midlands -
TribePost.co.uk
Hours: Mon - Fri: rotating shifts (09.00am - 17.30pm/10.30pm - 19.00pm including 1 in 4 Saturdays... - Ensure quality of packs sent are all with SLA's of department... - Capture accurate and concise customer information to improve future customer contact for both our 3rd party and uclaim4me deals... - Accurate...
Posted: 5 days ago

Data Network Support #*#

West Midlands -
CPI Selection
Troubleshooting Internet & WAN Access circuits, specifically ADSL & FTTC circuits. Experience with Cisco, HP and DrayTek routers/switches. Experience with networking infrastructure (switching, routing, VLANs, Firewalls, Wireless) Experience with Cisco, HP and DrayTek routers/switches. Experience with Firewalls & VPN... Desirable (ideally but not a prerequisite): CCENT/CCNA... Microsoft Office including Visio...
Posted: 5 days ago

Supplier Service Manager

Warwickshire -
Hays IT - Uk Posting account
Role Profile: Working as the supplier service manager you will be accountable for ensuring that Network Suppliers deliver quality services in line with their SLA and operate to the agreed service model, commercial model and compliance requirements. You will be responsible for monitoring and tracking or contracted deliverables from outside...
Salary: £65000.00 per annum + excellent benefits package
Posted: 5 days ago

2nd Line Support with SharePoint, Birmingham, upto £35k

Redditch -
Nigel Frank International Limited - Newcastle
My client is a large internationally recognised organisation who employs over 4,000 staff across the globe. They now have an exciting requirement for a Software Engineer to join their organisation. Your role will be to operate on 2nd line support working on an incident management queue. The role is...
Salary: £35000 per annum + pension, healthcare
Posted: 8 days ago

Network Support Engineer-2nd Line Support

West Midlands -
Jumar Solutions
Good working knowledge and experience in a Cisco environment. Knowledge of Checkpoint firewalls. Demonstrate excellent troubleshooting skills, Intruder detection systems, LAN and WAN, Routing Protocols, eg OSPF, Customer focused, Network monitoring skills and good communication skills. Cisco certifications, CCNA, CCNP... Updating the incident management system... Managing all incidents and faults...
Rate: £301 per annum
Posted: Yesterday