Jobs 1 to 15 of 29

Service Delivery Manager

A highly lucrative and reputable organisation are looking to appoint an innovative and forward thinking Service Delivery Manager to lead a team of between 3-5 people... * Develop, introduce and manage SLA's to ensure that incidents are resolved effectively... * Experience in a general Service Delivery role. * Experience in a...
Wolverhampton -
CPS Group Limited
Salary: £28000 per annum + Excellent Benefits
Posted: 27 days ago

Infrastructure Manager

It is essential that the Infrastructure Manager is able to provide 3rd line support and deliver tailored, bespoke and complex solutions to clients within agreed SLA's... It is essential that you have a strong working knowledge with Active Directory 2003-2012, Microsoft Server 2003-2012 and Exchange 2007. It...
Birmingham, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £55000.00 per annum
Posted: 23 hours ago

Senior IT Support

It is essential that the Senior IT Engineer is able to provide complex 2nd/3rd line support and deliver tailored, bespoke and complex solutions to clients within agreed SLA's... It is essential that you have a strong working knowledge with Active Directory 2003-2012, Microsoft Server 2003-2012 and...
Birmingham -
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 22 days ago

Technical Service Desk Team Leader

You will provide assistance and support to the rest of the service desk team, to ensure all incidents and queries are resolved within the SLA... The key skills for this role will be the following: -Broad knowledge of ITIL Support Processes. -Basic Linux administration skills. -Experience of working to SLA'...
Sutton Coldfield, West Midlands (County) -
Spring Technology
Posted: 3 days ago

Technical Services Manager - Birmingham

Service Desk, Service Delivery, Team Management, Continuous Improvement, SLA's, KPI's, Team Coaching & Mentoring, Project Work, ITIL and/or Prince Methodology, Microsoft Infrastructure, Networks, Desktop & Server... ESSENTIAL SKILLS WILL INCLUDE: Line management experience to include coaching, development and performance management... Team Leadership / Line Management experience to include coaching, development...
Birmingham, West Midlands (County) -
Experis Ltd
Salary: £45000.00 - £50000.00 per annum + Benefits
Posted: 5 days ago

Service Desk Analyst

Advanced Knowledge of the use of and support of MS Office 2010 (MOS certification preferable) - Advanced Knowledge of the use and support of Windows 7 (MSDST preferable) - Previous support of BlackBerry’s in a BES environment... - Previous use of a Ticket Management system... - Experience of working to SLA and KPI...
Birmingham, West Midlands (County) -
Plan-net
Salary: Market rate
Posted: 6 days ago

Major Incident Manager

A global Managed Service organisation are looking for an experienced high end Major Incident Manager to work out of their head offices in the Midlands, the organisation is growing rapidly and are looking to bring on someone immediately. You must be eligible for Security Clearance. You must be able to...
Birmingham -
Ampersand Consulting
Salary: £40000 - £50000 per annum + Car and Benefits
Posted: 26 days ago

ICT Technical Analyst

In addition, you will be expected to have strong experience in supporting a standard Microsoft Windows environment, with MS Office support, knowledge of Outlook and user administration experience within Active Directory... Complete configure and installation of windows 7 and 10 in accordance with business requirements... Configuration windows 10 mobile devices...
Hereford, Herefordshire -
Herefordshire Housing
Salary: From £19,930 to £21,942 per annum
Posted: 4 days ago

Application Support Analyst

We are looking for someone with a strong analytical background in application support who is able to methodically work through issues to a successful resolution within the SLA timescales agreed with the customer... Ideally, you will: Have an understanding of ITIL processes and their importance in a support environment with...
Coventry, West Midlands (County) -
Lockheed Martin
Posted: 5 days ago

First Line IT Support Analyst

Adhere to the IT Change Management process. Other non-specific tasks set by line manager... ServiceNow call management. Microsoft Office (and 365) and Windows 7/8/10. Active Directory. BT Contact Centre. Kaseya Remote Desktop. Kaspersky Anti Virus... Reports from the service management tool... Analytical and well organised. Excellent Time...
Tamworth, Staffordshire -
euro car parts
Salary: Up to £22,000 per annum
Posted: 12 days ago

Head of Major Incident Management

Our client has an exciting career opportunity for a Head of Major Incident Management to be responsible for the strategic direction and management of their Major Incident division. Responsibilities: To set the overall strategy for Major Incident Management... Coordinate a rapid and effective cross-sectional response to major incidents including...
Wolverhampton, West Midlands (County) -
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 12 hours ago

Head of Major Incident Management

Our client has an exciting career opportunity for a Head of Major Incident Management to be responsible for the strategic direction and management of their Major Incident division. Responsibilities: To set the overall strategy for Major Incident Management... Coordinate a rapid and effective cross-sectional response to major incidents including...
Birmingham, West Midlands (County) -
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 12 hours ago

Head of Major Incident Management

Our client has an exciting career opportunity for a Head of Major Incident Management to be responsible for the strategic direction and management of their Major Incident division. Responsibilities: To set the overall strategy for Major Incident Management... Coordinate a rapid and effective cross-sectional response to major incidents including...
Coventry, West Midlands (County) -
Aximis (West) Limited
Salary: Up to £65K + 5K Car allowance + Excellent Benefits
Posted: 4 days ago

Service Delivery Manager - Contract - Birmingham

I'm getting full details on a Service Delivery Manager contract role in Birmingham tomorrow but wanted to reach out so I can have candidates ready hence this post. All I know so far is that candidates need to be very strong technically, with strong Man Management, Strong SLA experience...
Birmingham -
Interquest - IQ Tech
Rate: £500 - £550 per day
Posted: 7 days ago

Test Analyst

You will maintain a high degree of customer service for all testing, release cycle queries and adhere to all service management principles set out i.e. SLA's, KPI's and ITIL and where necessary communicate Change, Release and Testing results internally and externally. The successful candidate will have commercial...
Herefordshire -
Tria Recruitment
Salary: £20000.00 - £25000.00 per annum + bonus + benefits
Posted: 4 days ago