The first table below looks at the demand for Service Management skills in IT jobs advertised for the Slough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Slough region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 67 60 57
Rank change year-on-year
-7 -3
Permanent jobs citing Service Management 1 8 11
As % of all permanent IT jobs located in Slough 0.18% 1.15% 1.73%
As % of the Processes & Methodologies category 0.23% 1.46% 2.57%
Number of salaries quoted 1 6 10
Average salary £35,000 £45,750 £38,750
Average salary % change year-on-year
-23.49% +18.06%
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
Slough
Permanent IT job ads with a match in the
Processes & Methodologies category
443 547 428
As % of all permanent IT jobs located in Slough 79.96% 78.82% 67.19%
Number of salaries quoted 371 460 342
Average salary £52,500 £47,500 £45,000
Average salary % change year-on-year
+10.52% +5.55%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £75,000 £72,500 £60,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
Berkshire

Service Management
Jobs Demand Trend in Slough

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Slough region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Slough

Service Management
Salary Trend in Slough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Slough region.

Service Management Salary Trend in Slough

Service Management
Top 30 Related IT Skills in Slough

For the 6 months to 18 April 2014, IT jobs across the Slough region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 10 (58.82%) ITIL
2 8 (47.06%) Service Delivery
3 7 (41.18%) ITSM
4 5 (29.41%) Windows
4 5 (29.41%) VPN
4 5 (29.41%) Microsoft
4 5 (29.41%) HP
5 4 (23.53%) SSL
5 4 (23.53%) Citrix
5 4 (23.53%) BMC
5 4 (23.53%) Remedy
5 4 (23.53%) LDAP
5 4 (23.53%) HTML
5 4 (23.53%) JavaScript
5 4 (23.53%) CSS
5 4 (23.53%) SOAP
5 4 (23.53%) Web Services
5 4 (23.53%) XML
5 4 (23.53%) Ajax
5 4 (23.53%) Technical Architecture
5 4 (23.53%) Remedy ITSM
5 4 (23.53%) SaaS
5 4 (23.53%) Customer Engagement
5 4 (23.53%) ITIL V2
5 4 (23.53%) ServiceNow
6 3 (17.65%) Windows Server 2012
6 3 (17.65%) HP UCMDB
6 3 (17.65%) Windows Server 2008
6 3 (17.65%) Business Development
6 3 (17.65%) Degree

Service Management
Top Related IT Skills in Slough by Category

For the 6 months to 18 April 2014, IT jobs across the Slough region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (17.65%) MS Exchange
2 1 (5.88%) Lync
2 1 (5.88%) Exchange Server 2010
2 1 (5.88%) Exchange Server 2007
2 1 (5.88%) SharePoint
Business Applications
1 4 (23.53%) Remedy ITSM
Cloud Services
1 4 (23.53%) SaaS
Communications & Networking
1 5 (29.41%) VPN
2 4 (23.53%) SSL
2 4 (23.53%) LDAP
3 1 (5.88%) Firewall
3 1 (5.88%) DHCP
3 1 (5.88%) DNS
Database & Business Intelligence
1 2 (11.76%) SQL Server
General
1 2 (11.76%) Pharmaceutical
1 2 (11.76%) Telecoms
1 2 (11.76%) Marketing
2 1 (5.88%) Back Office
Job Titles
1 4 (23.53%) Technical Consultant
1 4 (23.53%) Consultant
2 3 (17.65%) ITSM Consultant
2 3 (17.65%) Services Director
2 3 (17.65%) Development Manager
2 3 (17.65%) Business Development Manager
2 3 (17.65%) Business Manager
2 3 (17.65%) Senior Consultant
2 3 (17.65%) Senior Technical Consultant
3 2 (11.76%) Analyst
3 2 (11.76%) Server Engineer
3 2 (11.76%) Applications Support Analyst
3 2 (11.76%) Storage Engineer
3 2 (11.76%) Applications Support
3 2 (11.76%) Support Analyst
3 2 (11.76%) Service Analyst
4 1 (5.88%) IT Support
4 1 (5.88%) ServiceNow Consultant
4 1 (5.88%) 3rd Line Support Engineer
4 1 (5.88%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (23.53%) HTML
1 4 (23.53%) CSS
1 4 (23.53%) SOAP
1 4 (23.53%) Web Services
1 4 (23.53%) XML
1 4 (23.53%) Ajax
2 3 (17.65%) COM
Miscellaneous
1 3 (17.65%) CMDB
2 2 (11.76%) AS400
2 2 (11.76%) FMCG
3 1 (5.88%) Enterprise Software
Operating Systems
1 5 (29.41%) Windows
2 3 (17.65%) Windows Server 2012
2 3 (17.65%) Windows Server 2008
2 3 (17.65%) Windows Server 2003
3 1 (5.88%) Windows 8
3 1 (5.88%) Windows 7
Processes & Methodologies
1 10 (58.82%) ITIL
2 8 (47.06%) Service Delivery
3 7 (41.18%) ITSM
4 4 (23.53%) Technical Architecture
4 4 (23.53%) Customer Engagement
4 4 (23.53%) ITIL V2
5 3 (17.65%) Business Development
6 2 (11.76%) BCP
6 2 (11.76%) Asset Management
6 2 (11.76%) Operations Management
6 2 (11.76%) Project Planning
6 2 (11.76%) Capacity Planning
6 2 (11.76%) Continuous Improvement
7 1 (5.88%) High Availability
7 1 (5.88%) Network Monitoring
7 1 (5.88%) Network Management
7 1 (5.88%) Resource Management
7 1 (5.88%) Workflow
7 1 (5.88%) Stakeholder Management
7 1 (5.88%) Scrum
Programming Languages
1 4 (23.53%) JavaScript
2 2 (11.76%) SQL
Qualifications
1 3 (17.65%) Degree
Quality Assurance & Compliance
1 3 (17.65%) SLA
System Software
1 3 (17.65%) Active Directory
Systems Management
1 3 (17.65%) HP UCMDB
Vendors
1 5 (29.41%) Microsoft
1 5 (29.41%) HP
2 4 (23.53%) Citrix
2 4 (23.53%) BMC
2 4 (23.53%) Remedy
2 4 (23.53%) ServiceNow
3 2 (11.76%) EMC
3 2 (11.76%) VMware
3 2 (11.76%) JD Edwards
4 1 (5.88%) JDA
4 1 (5.88%) Avaya
4 1 (5.88%) Dell
4 1 (5.88%) Cisco