The first table below looks at the demand for Service Management skills in IT jobs advertised for the Slough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Slough region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Management
Rank 66 57 42
Rank change year-on-year
-9 -15
Permanent jobs citing Service Management 6 13 15
As % of all permanent IT jobs located in Slough 0.877% 1.952% 3.145%
As % of the Processes & Methodologies category 1.101% 2.863% 4.000%
Number of salaries quoted 2 13 10
Average salary £43,750 £40,000 £80,000
Average salary % change year-on-year
+9.37% -50.00%
90% offered a salary of more than £40,750 £27,300 £44,250
10% offered a salary of more than £46,750 £64,000 £95,000
UK excluding London average salary £42,500 £44,000 £45,000
% change year-on-year
-3.40% -2.22%
All Processes & Methodologies
Slough
Permanent IT job ads with a match in the
Processes & Methodologies category
545 454 375
As % of all permanent IT jobs located in Slough 79.68% 68.17% 78.62%
Number of salaries quoted 453 341 303
Average salary £50,000 £45,000 £43,750
Average salary % change year-on-year
+11.11% +2.85%
90% offered a salary of more than £37,500 £31,500 £30,000
10% offered a salary of more than £62,500 £65,000 £70,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
Berkshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Slough region as a proportion of the total demand within the Processes & Methodologies category.

Slough Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Slough region.

Slough Service Management Salary Trend

Service Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Slough region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 14 (63.64%) Telecoms
2 10 (45.45%) Advertising
3 9 (40.91%) Service Delivery
4 8 (36.36%) Netcool
4 8 (36.36%) Remedy
4 8 (36.36%) ITIL
4 8 (36.36%) OpenView
4 8 (36.36%) Cramer
4 8 (36.36%) Amdocs
4 8 (36.36%) Fault Management
5 6 (27.27%) Finance
6 4 (18.18%) Retail
6 4 (18.18%) Fujitsu
6 4 (18.18%) Time Management
6 4 (18.18%) Performance Management
6 4 (18.18%) SC Cleared
6 4 (18.18%) Security Cleared
7 3 (13.64%) FMCG
7 3 (13.64%) SLA
7 3 (13.64%) Change Management
7 3 (13.64%) Stakeholder Management
8 2 (9.091%) SQL Server
8 2 (9.091%) Publishing
8 2 (9.091%) ITSM
8 2 (9.091%) Security Management
8 2 (9.091%) Microsoft
8 2 (9.091%) Citrix
8 2 (9.091%) Microsoft Certification
8 2 (9.091%) ITIL Certification
8 2 (9.091%) Windows Server 2003

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Slough region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Communications & Networking
1 1 (4.545%) Internet
1 1 (4.545%) 4G
Database & Business Intelligence
1 2 (9.091%) SQL Server
Development Applications
1 1 (4.545%) TestPartner
General
1 14 (63.64%) Telecoms
2 10 (45.45%) Advertising
3 6 (27.27%) Finance
4 4 (18.18%) Retail
5 2 (9.091%) Publishing
6 1 (4.545%) Billing
6 1 (4.545%) Marketing
Job Titles
1 11 (50.00%) Analyst
2 5 (22.73%) Architect
2 5 (22.73%) Solutions Designer
2 5 (22.73%) Support Analyst
2 5 (22.73%) Designer
3 3 (13.64%) IT Support
3 3 (13.64%) Service Analyst
3 3 (13.64%) Service Desk Analyst
3 3 (13.64%) IT Support Analyst
3 3 (13.64%) Business Analyst
4 2 (9.091%) Junior
4 2 (9.091%) Infrastructure Analyst
4 2 (9.091%) Process Analyst
4 2 (9.091%) Services Delivery Manager
4 2 (9.091%) Service Manager
4 2 (9.091%) Infrastructure Support Analyst
4 2 (9.091%) Delivery Manager
4 2 (9.091%) Junior Analyst
4 2 (9.091%) Junior Architect
5 1 (4.545%) Test Leader
Miscellaneous
1 3 (13.64%) FMCG
2 1 (4.545%) Enterprise Software
2 1 (4.545%) Management Information System
Operating Systems
1 2 (9.091%) Windows
1 2 (9.091%) Windows Server 2003
1 2 (9.091%) Windows Server 2008
Processes & Methodologies
1 9 (40.91%) Service Delivery
2 8 (36.36%) ITIL
2 8 (36.36%) Fault Management
3 4 (18.18%) Time Management
3 4 (18.18%) Performance Management
4 3 (13.64%) Change Management
4 3 (13.64%) Stakeholder Management
5 2 (9.091%) Data Management
5 2 (9.091%) Information Management
5 2 (9.091%) ITSM
5 2 (9.091%) Security Management
6 1 (4.545%) Risk Management
6 1 (4.545%) User Acceptance Testing
6 1 (4.545%) Test Scripting
6 1 (4.545%) Continuous Improvement
6 1 (4.545%) Incident Management
6 1 (4.545%) IT Governance
6 1 (4.545%) Business Development
6 1 (4.545%) Problem Management
6 1 (4.545%) Regression Testing
Qualifications
1 4 (18.18%) SC Cleared
1 4 (18.18%) Security Cleared
2 2 (9.091%) MCP
2 2 (9.091%) MCSE
2 2 (9.091%) Microsoft Certification
2 2 (9.091%) ITIL Certification
3 1 (4.545%) Degree
Quality Assurance & Compliance
1 3 (13.64%) SLA
2 1 (4.545%) QA
System Software
1 2 (9.091%) VMware Infrastructure
1 2 (9.091%) XenApp
Systems Management
1 8 (36.36%) OpenView
1 8 (36.36%) Netcool
Vendors
1 8 (36.36%) Remedy
1 8 (36.36%) Cramer
1 8 (36.36%) Amdocs
2 4 (18.18%) Fujitsu
3 2 (9.091%) VMware
3 2 (9.091%) Microsoft
3 2 (9.091%) Citrix