The table below looks at the statistics for Service Management skills in IT jobs advertised for the Slough region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 33 50 64
Rank change year-on-year
+17 +14
Permanent jobs citing Service Management 38 13 7
As % of all permanent IT jobs located in Slough 6.28% 2.65% 1.07%
As % of the Processes & Methodologies category 7.88% 3.48% 1.29%
Number of salaries quoted 24 8 3
Average salary £41,250 £42,000 £60,000
Average salary % change year-on-year
-1.78% -30.00%
90% offered a salary of more than £21,900 £26,200 £44,000
10% offered a salary of more than £56,750 £77,500 £66,400
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Slough region.

Processes & Methodologies Category
Slough
Permanent IT job ads with a match in the
Processes & Methodologies category
482 374 543
As % of all permanent IT jobs located in Slough 79.67% 76.33% 82.65%
Number of salaries quoted 371 314 461
Average salary £50,000 £50,000 £55,000
Average salary % change year-on-year
- -9.09%
90% offered a salary of more than £30,000 £32,500 £37,500
10% offered a salary of more than £65,000 £67,500 £70,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in Slough

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Slough region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Slough

Service Management
Salary Trend in Slough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Slough region.

Service Management Salary Trend in Slough

Service Management
Salary Histogram in Slough

This chart provides a salary histogram for IT jobs citing Service Management across the Slough region over the 3 months to 31 July 2015.

Service Management Salary Histogram in Slough

Service Management
Top 30 Related IT Skills in Slough

For the 6 months to 31 July 2015, IT jobs across the Slough region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 40 (71.43%) ITIL
2 34 (60.71%) SLA
3 22 (39.29%) Cisco
4 18 (32.14%) Root Cause Analysis
5 17 (30.36%) Windows
5 17 (30.36%) Change Management
6 16 (28.57%) WAN
6 16 (28.57%) LAN
7 15 (26.79%) Microsoft
7 15 (26.79%) Problem Management
7 15 (26.79%) OpenUP
8 13 (23.21%) Lync
8 13 (23.21%) Data Centre
9 12 (21.43%) Mentoring
9 12 (21.43%) IBM
9 12 (21.43%) Cisco Certification
10 11 (19.64%) NetApp
11 10 (17.86%) CA
11 10 (17.86%) Active Directory
11 10 (17.86%) Linux
11 10 (17.86%) MS Excel
11 10 (17.86%) Risk Analysis
11 10 (17.86%) Data ONTAP
11 10 (17.86%) Capacity Management
11 10 (17.86%) FlexPod
12 9 (16.07%) Coaching
12 9 (16.07%) vSphere
12 9 (16.07%) Stakeholder Management
12 9 (16.07%) VMware
13 8 (14.29%) Firewall

Service Management
Top Related IT Skills in Slough by Category

For the 6 months to 31 July 2015, IT jobs across the Slough region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (23.21%) Lync
2 5 (8.93%) SharePoint
Applications
1 10 (17.86%) MS Excel
2 5 (8.93%) MS Office
2 5 (8.93%) MS PowerPoint
3 2 (3.57%) MS Visio
Business Applications
1 3 (5.36%) Remedy ITSM
2 2 (3.57%) Dynamics CRM
Cloud Services
1 5 (8.93%) Cloud Computing
2 3 (5.36%) SaaS
2 3 (5.36%) Office 365
Communications & Networking
1 16 (28.57%) WAN
1 16 (28.57%) LAN
2 8 (14.29%) Firewall
2 8 (14.29%) Cisco Nexus
3 7 (12.50%) Cisco ASA
3 7 (12.50%) FCoE
3 7 (12.50%) Fibre Channel
3 7 (12.50%) Ethernet
3 7 (12.50%) SAN
4 6 (10.71%) Unified Communications
5 5 (8.93%) MGCP
5 5 (8.93%) SCCP
5 5 (8.93%) H.323
5 5 (8.93%) Wi-Fi
5 5 (8.93%) VoIP
6 3 (5.36%) DAB
6 3 (5.36%) LDAP
7 1 (1.79%) Telepresence
Database & Business Intelligence
1 3 (5.36%) MySQL
1 3 (5.36%) Relational Database
General
1 4 (7.14%) Marketing
2 3 (5.36%) Billing
2 3 (5.36%) Legal
3 2 (3.57%) Publishing
3 2 (3.57%) Back Office
4 1 (1.79%) Finance
Job Titles
1 9 (16.07%) Analyst
2 6 (10.71%) Service Analyst
2 6 (10.71%) Support Manager
2 6 (10.71%) Communications Engineer
2 6 (10.71%) Unified Communications Engineer
3 5 (8.93%) Service Desk Analyst
3 5 (8.93%) Field Engineer
3 5 (8.93%) Network Engineer
4 4 (7.14%) Project Leader
4 4 (7.14%) Technical Support
4 4 (7.14%) Support Engineer
4 4 (7.14%) Technical Project Leader
4 4 (7.14%) 2nd Line Network Engineer
5 3 (5.36%) Technical Support Consultant
5 3 (5.36%) Platform Manager
5 3 (5.36%) ITSM Consultant
5 3 (5.36%) 2nd Line Support Engineer
5 3 (5.36%) Technical Consultant
5 3 (5.36%) 2nd Line Support
5 3 (5.36%) Support Consultant
Libraries, Frameworks & Software Standards
1 3 (5.36%) HTML
1 3 (5.36%) CSS
1 3 (5.36%) Web Services
1 3 (5.36%) XML
1 3 (5.36%) XHTML
1 3 (5.36%) Ajax
Miscellaneous
1 13 (23.21%) Data Centre
2 10 (17.86%) FlexPod
3 7 (12.50%) e-Health
4 6 (10.71%) Enterprise Cloud
5 5 (8.93%) CMDB
6 3 (5.36%) Smart Meter
6 3 (5.36%) Analytical Skills
7 1 (1.79%) User Experience
7 1 (1.79%) Management Information System
7 1 (1.79%) Video Conferencing
Operating Systems
1 17 (30.36%) Windows
2 10 (17.86%) Linux
2 10 (17.86%) Data ONTAP
3 5 (8.93%) Windows 7
4 3 (5.36%) UNIX
Processes & Methodologies
1 40 (71.43%) ITIL
2 18 (32.14%) Root Cause Analysis
3 17 (30.36%) Change Management
4 15 (26.79%) Problem Management
4 15 (26.79%) OpenUP
5 12 (21.43%) Mentoring
6 10 (17.86%) Capacity Management
6 10 (17.86%) Risk Analysis
7 9 (16.07%) Stakeholder Management
7 9 (16.07%) Coaching
8 8 (14.29%) Risk Management
8 8 (14.29%) Service Delivery
8 8 (14.29%) Resource Management
9 6 (10.71%) Incident Management
10 5 (8.93%) ITSM
10 5 (8.93%) Network Management
10 5 (8.93%) Continuous Improvement
11 4 (7.14%) Time Management
11 4 (7.14%) Project Management
12 3 (5.36%) Configuration Management
Programming Languages
1 5 (8.93%) JavaScript
Qualifications
1 12 (21.43%) Cisco Certification
2 7 (12.50%) CCNP
2 7 (12.50%) ITIL Foundation Certificate
3 6 (10.71%) Security Cleared
4 5 (8.93%) CCNA
4 5 (8.93%) MCITP
4 5 (8.93%) Microsoft Certification
5 2 (3.57%) PMP
5 2 (3.57%) PMI Certification
5 2 (3.57%) NCDA
6 1 (1.79%) Degree
Quality Assurance & Compliance
1 34 (60.71%) SLA
2 7 (12.50%) PCI DSS
3 1 (1.79%) QA
3 1 (1.79%) ISO/IEC 20000
System Software
1 10 (17.86%) Active Directory
2 9 (16.07%) vSphere
3 4 (7.14%) VMware Infrastructure
Systems Management
1 5 (8.93%) Cisco CUCM
1 5 (8.93%) Cisco Prime
2 3 (5.36%) CA Single Sign-On
2 3 (5.36%) HP UCMDB
Vendors
1 22 (39.29%) Cisco
2 15 (26.79%) Microsoft
3 12 (21.43%) IBM
4 11 (19.64%) NetApp
5 10 (17.86%) CA
6 9 (16.07%) VMware
7 8 (14.29%) HP
8 5 (8.93%) Dell
8 5 (8.93%) Mitel
8 5 (8.93%) Verint
8 5 (8.93%) Zeacom
8 5 (8.93%) ServiceNow
9 4 (7.14%) BT
10 3 (5.36%) FrontRange
10 3 (5.36%) Remedy
10 3 (5.36%) Citrix
10 3 (5.36%) BMC
10 3 (5.36%) Oracle
Slough, Berkshire
Telefnica
Posted: 2 days ago
Slough, Berkshire
Networking People
Salary: £55000 - £60000 per annum + Bonus + Flex Benefits
Posted: 5 days ago
Slough
CPS Group
Salary: £12k - 16k per year + Excellent benefits
Posted: 27 days ago