The table below looks at the statistics for Service Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 61 59 76
Rank change year-on-year
-2 +17
Permanent jobs citing Service Management 195 241 186
As % of all permanent IT jobs located in Berkshire 3.79% 4.11% 3.39%
As % of the Processes & Methodologies category 4.67% 5.25% 4.40%
Number of salaries quoted 145 143 101
Average salary £50,000 £50,000 £54,000
Average salary % change year-on-year
- -7.40%
90% offered a salary of more than £28,500 £28,500 £25,000
10% offered a salary of more than £67,500 £74,300 £85,000
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4176 4588 4225
As % of all permanent IT jobs located in Berkshire 81.17% 78.20% 77.07%
Number of salaries quoted 3176 3077 3201
Average salary £52,500 £50,000 £47,500
Average salary % change year-on-year
+5.00% +5.26%
90% offered a salary of more than £34,000 £31,500 £32,500
10% offered a salary of more than £70,000 £68,000 £76,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Berkshire region.

Service Management Salary Trend in Berkshire

Service Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Berkshire region over the 3 months to 31 August 2015.

Service Management Salary Histogram in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -19 69 £50,000 -4.76% 7
Slough +21 40 £50,000 +33.33% 4
Maidenhead +26 22 £55,000 -15.38% 2
Bracknell +17 19 £40,000 +6.66% 4
Newbury -4 5 £42,000 -23.63%
Wokingham -6 2 £42,500 +8.97%
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 31 August 2015, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 284 (67.46%) ITIL
2 117 (27.79%) Service Delivery
3 115 (27.32%) Degree
4 99 (23.52%) ITSM
5 97 (23.04%) SLA
6 93 (22.09%) Problem Management
7 83 (19.71%) Telecoms
8 76 (18.05%) Data Centre
9 75 (17.81%) Project Management
9 75 (17.81%) Incident Management
10 74 (17.58%) Microsoft
11 68 (16.15%) Change Management
12 67 (15.91%) Windows
13 58 (13.78%) Security Cleared
14 55 (13.06%) PRINCE2
15 54 (12.83%) Continuous Improvement
16 48 (11.40%) Root Cause Analysis
17 46 (10.93%) MS Excel
18 45 (10.69%) Cisco
19 42 (9.98%) VMware
20 39 (9.26%) Finance
21 38 (9.03%) Agile Software Development
22 37 (8.79%) Computer Science
22 37 (8.79%) SAP
23 36 (8.55%) Analytical Skills
24 35 (8.31%) ITIL Certification
25 33 (7.84%) LAN
26 32 (7.60%) MS Office
27 31 (7.36%) WAN
27 31 (7.36%) Active Directory

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 31 August 2015, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 22 (5.23%) Lync
2 21 (4.99%) SharePoint
3 10 (2.38%) OpenStack
4 8 (1.90%) IIS
5 7 (1.66%) WebLogic
6 5 (1.19%) Tomcat
7 4 (0.95%) Exchange Server 2003
7 4 (0.95%) Apache
7 4 (0.95%) MS Exchange
7 4 (0.95%) CMS
8 3 (0.71%) JBoss
8 3 (0.71%) MS Project Server
8 3 (0.71%) Exchange Server 2007
9 2 (0.48%) Oracle Application Server
9 2 (0.48%) NetWeaver
10 1 (0.24%) Exchange Server 2010
10 1 (0.24%) Exchange Server 2013
Applications
1 46 (10.93%) MS Excel
2 32 (7.60%) MS Office
3 17 (4.04%) MS PowerPoint
4 13 (3.09%) MS Visio
5 7 (1.66%) MS Project
6 1 (0.24%) SPSS
Business Applications
1 16 (3.80%) SAP SRM
2 15 (3.56%) SAP FI
2 15 (3.56%) SAP FI/CO
2 15 (3.56%) SAP CO
3 8 (1.90%) Remedy ITSM
4 4 (0.95%) SAP SM
5 2 (0.48%) Dynamics CRM
6 1 (0.24%) SAP CCM
6 1 (0.24%) CA PPM
6 1 (0.24%) SAP HCM
6 1 (0.24%) SAP MRS
6 1 (0.24%) SAP ERP
Cloud Services
1 18 (4.28%) Office 365
2 14 (3.33%) SaaS
3 8 (1.90%) Microsoft Azure
4 6 (1.43%) Cloud Computing
5 4 (0.95%) IaaS
5 4 (0.95%) SuccessFactors
6 3 (0.71%) PaaS
7 1 (0.24%) Yammer
7 1 (0.24%) Azure Active Directory
Communications & Networking
1 33 (7.84%) LAN
2 31 (7.36%) WAN
3 16 (3.80%) Firewall
4 13 (3.09%) Ethernet
5 12 (2.85%) SAN
6 11 (2.61%) MPLS
7 9 (2.14%) DSLAM
7 9 (2.14%) VoIP
8 8 (1.90%) DNS
8 8 (1.90%) Wi-Fi
8 8 (1.90%) Unified Communications
9 7 (1.66%) Cisco Nexus
10 6 (1.43%) FCoE
10 6 (1.43%) Fibre Channel
10 6 (1.43%) Cisco ASA
10 6 (1.43%) DWDM
10 6 (1.43%) HTTP
11 5 (1.19%) Internet
11 5 (1.19%) SMTP
11 5 (1.19%) PSTN
Database & Business Intelligence
1 23 (5.46%) SAP BW
2 22 (5.23%) Relational Database
3 18 (4.28%) SQL Server
4 15 (3.56%) SAP BI
5 14 (3.33%) RDBMS
6 8 (1.90%) MySQL
7 5 (1.19%) Data Mining
8 4 (0.95%) Oracle Reports
8 4 (0.95%) MS Access
8 4 (0.95%) Oracle Database 11g
8 4 (0.95%) Oracle Database
9 3 (0.71%) Sybase ASA
9 3 (0.71%) Big Data
9 3 (0.71%) SQL Server Reporting Services
9 3 (0.71%) SQL Anywhere
9 3 (0.71%) Data Warehouse
9 3 (0.71%) OLAP
10 2 (0.48%) BusinessObjects
10 2 (0.48%) SQL Server Analysis Services
10 2 (0.48%) Hadoop
Development Applications
1 10 (2.38%) JIRA
2 4 (0.95%) Team Foundation Server
2 4 (0.95%) Eclipse
3 2 (0.48%) Visual Studio
4 1 (0.24%) ERwin
4 1 (0.24%) Subversion
4 1 (0.24%) WebDriver
4 1 (0.24%) PHPUnit
4 1 (0.24%) Cucumber
4 1 (0.24%) Selenium
4 1 (0.24%) Fiddler
4 1 (0.24%) Git (software)
General
1 83 (19.71%) Telecoms
2 39 (9.26%) Finance
3 17 (4.04%) Retail
4 15 (3.56%) Billing
5 14 (3.33%) Marketing
6 13 (3.09%) Law
7 10 (2.38%) Manufacturing
8 8 (1.90%) Front Office
9 7 (1.66%) Back Office
10 6 (1.43%) Banking
10 6 (1.43%) Legal
11 5 (1.19%) Advertising
11 5 (1.19%) Publishing
12 3 (0.71%) Retail Banking
13 1 (0.24%) Games
Job Titles
1 49 (11.64%) Service Manager
2 43 (10.21%) Analyst
3 37 (8.79%) Problem Manager
4 27 (6.41%) Project Manager
5 25 (5.94%) Delivery Manager
6 23 (5.46%) Architect
7 22 (5.23%) Senior Manager
8 21 (4.99%) Developer
9 19 (4.51%) Consultant
10 17 (4.04%) Services Delivery Manager
11 16 (3.80%) Change Manager
11 16 (3.80%) Account Manager
11 16 (3.80%) Solutions Architect
12 15 (3.56%) SAP Manager
13 14 (3.33%) Technical Manager
14 13 (3.09%) Support Engineer
14 13 (3.09%) SAP Support
14 13 (3.09%) Transition Manager
14 13 (3.09%) Incident Manager
15 12 (2.85%) Service Analyst
Libraries, Frameworks & Software Standards
1 23 (5.46%) CSS
2 22 (5.23%) HTML
3 12 (2.85%) .NET
4 10 (2.38%) ASP.NET
4 10 (2.38%) XML
5 9 (2.14%) Web Services
5 9 (2.14%) jQuery
5 9 (2.14%) ASP.NET MVC
5 9 (2.14%) ASP.NET MVC 3
6 8 (1.90%) CGI
7 6 (1.43%) Ajax
8 5 (1.19%) .NET Framework
8 5 (1.19%) JSON
8 5 (1.19%) HTML5
8 5 (1.19%) RESTful
8 5 (1.19%) CSS3
8 5 (1.19%) WinForms
9 4 (0.95%) Middleware
9 4 (0.95%) Hibernate
9 4 (0.95%) J2EE
Miscellaneous
1 76 (18.05%) Data Centre
2 37 (8.79%) Computer Science
3 36 (8.55%) Analytical Skills
4 25 (5.94%) Management Information System
5 10 (2.38%) Life Science
5 10 (2.38%) GIS
5 10 (2.38%) FlexPod
6 8 (1.90%) Mathematics
6 8 (1.90%) Data Extraction
7 7 (1.66%) PMI
8 6 (1.43%) Client/Server
8 6 (1.43%) e-Health
8 6 (1.43%) CMDB
9 5 (1.19%) N-Tier
9 5 (1.19%) Smart Meter
9 5 (1.19%) Digital Media
9 5 (1.19%) User Experience
9 5 (1.19%) Enterprise Cloud
10 4 (0.95%) Mobile App
10 4 (0.95%) Taxonomies
Operating Systems
1 67 (15.91%) Windows
2 26 (6.18%) Linux
2 26 (6.18%) UNIX
3 9 (2.14%) Windows 7
3 9 (2.14%) Data ONTAP
4 8 (1.90%) Apple iOS
4 8 (1.90%) Android
5 7 (1.66%) Windows Server 2008
6 3 (0.71%) Windows XP
6 3 (0.71%) Windows Server 2003
6 3 (0.71%) SUSE
7 2 (0.48%) Windows Server 2012
7 2 (0.48%) Windows Mobile
8 1 (0.24%) Debian
8 1 (0.24%) Ubuntu
8 1 (0.24%) CentOS
8 1 (0.24%) Red Hat Enterprise Linux
Processes & Methodologies
1 284 (67.46%) ITIL
2 117 (27.79%) Service Delivery
3 99 (23.52%) ITSM
4 93 (22.09%) Problem Management
5 75 (17.81%) Project Management
5 75 (17.81%) Incident Management
6 68 (16.15%) Change Management
7 55 (13.06%) PRINCE2
8 54 (12.83%) Continuous Improvement
9 48 (11.40%) Root Cause Analysis
10 38 (9.03%) Agile Software Development
11 30 (7.13%) Business Intelligence
12 27 (6.41%) Logistics
13 25 (5.94%) Scrum
14 20 (4.75%) Stakeholder Management
14 20 (4.75%) Mentoring
15 19 (4.51%) eTOM
16 18 (4.28%) Business Development
17 17 (4.04%) Information Security
17 17 (4.04%) OpenUP
Programming Languages
1 25 (5.94%) JavaScript
2 23 (5.46%) SQL
3 13 (3.09%) Java
4 10 (2.38%) C#
5 7 (1.66%) T-SQL
6 6 (1.43%) Bash Shell
7 5 (1.19%) Perl
8 4 (0.95%) Python
8 4 (0.95%) C++
9 3 (0.71%) C
9 3 (0.71%) PowerShell
10 2 (0.48%) PHP
10 2 (0.48%) R
11 1 (0.24%) Ruby
Qualifications
1 115 (27.32%) Degree
2 58 (13.78%) Security Cleared
3 35 (8.31%) ITIL Certification
4 29 (6.89%) SC Cleared
5 21 (4.99%) PMI Certification
6 20 (4.75%) DV Cleared
7 19 (4.51%) Cisco Certification
8 18 (4.28%) PMP
9 12 (2.85%) ISEB
9 12 (2.85%) ITIL Foundation Certificate
10 11 (2.61%) CISSP
10 11 (2.61%) Microsoft Certification
11 10 (2.38%) MCITP
12 7 (1.66%) CCNP
13 6 (1.43%) APMP
14 5 (1.19%) CCNA
15 4 (0.95%) MCP
15 4 (0.95%) MCSE
15 4 (0.95%) CISA
15 4 (0.95%) CISM
Quality Assurance & Compliance
1 97 (23.04%) SLA
2 13 (3.09%) PCI DSS
3 12 (2.85%) ISO/IEC 27001
4 7 (1.66%) ISO 9001
5 4 (0.95%) QA
5 4 (0.95%) ISO/IEC 20000
6 2 (0.48%) Sarbanes-Oxley
7 1 (0.24%) TickIT
7 1 (0.24%) COBIT
7 1 (0.24%) PMBOK
System Software
1 31 (7.36%) Active Directory
2 27 (6.41%) VMware Infrastructure
3 8 (1.90%) Hyper-V
3 8 (1.90%) XenApp
3 8 (1.90%) XenDesktop
3 8 (1.90%) vSphere
3 8 (1.90%) Terminal Services
4 1 (0.24%) VMware ESX
4 1 (0.24%) UAG
Systems Management
1 19 (4.51%) SCOM
2 12 (2.85%) SCCM
3 6 (1.43%) Cisco CUCM
4 5 (1.19%) Cisco Prime
5 4 (0.95%) Netcool
5 4 (0.95%) Nagios
6 3 (0.71%) CA Single Sign-On
6 3 (0.71%) HP UCMDB
6 3 (0.71%) Puppet
7 2 (0.48%) WSUS
7 2 (0.48%) NetBackup
7 2 (0.48%) BMC PATROL
7 2 (0.48%) Tivoli
7 2 (0.48%) Forefront Identity Manager
8 1 (0.24%) OpenView
8 1 (0.24%) Backup Exec
8 1 (0.24%) Norton AntiVirus
8 1 (0.24%) CA Spectrum
8 1 (0.24%) Windows Intune
Vendors
1 74 (17.58%) Microsoft
2 45 (10.69%) Cisco
3 42 (9.98%) VMware
4 37 (8.79%) SAP
5 23 (5.46%) Remedy
6 22 (5.23%) Oracle
7 21 (4.99%) HP
8 19 (4.51%) Citrix
9 17 (4.04%) IBM
10 16 (3.80%) BT
11 15 (3.56%) Dell
11 15 (3.56%) NetApp
12 11 (2.61%) CA
12 11 (2.61%) ServiceNow
13 10 (2.38%) LANDesk
13 10 (2.38%) Computacenter
13 10 (2.38%) Symantec
14 9 (2.14%) Huawei
15 6 (1.43%) EMC
16 5 (1.19%) BMC
Bracknell, Berkshire
LANDESK
Posted: Yesterday
Reading
Computer Futures
Salary: £55000 - £60000 per annum + competitive
Posted: 3 days ago
Berkshire
E-synergy Solutions
Salary: £35000 - £40000 per annum + Benefits
Posted: 4 days ago
Slough, Berkshire
Spencer Rose
Salary: From £20,000 to £25,000 per annum
Posted: 4 days ago
Slough, Berkshire
Spencer Rose
Salary: From £60,000 to £65,000 per annum
Posted: 4 days ago
Reading, Berkshire
JM
Salary: £1 per annum
Posted: 4 days ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive salary package
Posted: 5 days ago
Slough, Berkshire
Networking People
Salary: £55000 - £60000 per annum + Bonus + Flex Benefits
Posted: 5 days ago
Reading, Berkshire
83Zero
Salary: From £35,000 to £37,000 per annum
Posted: 5 days ago
Reading, Berkshire
83Zero
Salary: From £35,000 to £37,000 per annum
Posted: 5 days ago
Maidenhead, Berkshire
Randstad Technologies
Salary: £45000.00 - £60000.00 per annum + Bens + Bonus
Posted: 6 days ago
Reading
Nigel Frank International Limited - Newcastle
Salary: £60000 per annum
Posted: 6 days ago
Maidenhead
Nigel Frank International Limited - Newcastle
Salary: £40000 - £55000 per annum
Posted: 7 days ago
Slough, Berkshire
Telefonica
Posted: 11 days ago
Reading, Berkshire
CGI
Salary: £50000 - £75000 per annum + benefits
Posted: 25 days ago