The table below looks at the statistics for Service Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 46 81 132
Rank change year-on-year
+35 +51
Permanent jobs citing Service Management 275 167 105
As % of all permanent IT jobs located in Berkshire 4.92% 2.85% 1.95%
As % of the Processes & Methodologies category 6.04% 3.72% 2.63%
Number of salaries quoted 156 90 64
Average salary £57,500 £52,750 £38,000
Average salary % change year-on-year
+9.00% +38.81%
90% offered a salary of more than £32,500 £27,450 £24,000
10% offered a salary of more than £70,000 £67,500 £54,580
UK excluding London average salary £45,000 £46,000 £45,000
% change year-on-year
-2.17% +2.22%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4553 4490 3993
As % of all permanent IT jobs located in Berkshire 81.39% 76.53% 74.04%
Number of salaries quoted 3266 3212 3010
Average salary £52,500 £49,000 £45,000
Average salary % change year-on-year
+7.14% +8.88%
90% offered a salary of more than £35,000 £32,500 £32,000
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Berkshire region.

Service Management Salary Trend in Berkshire

Service Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Berkshire region over the 3 months to 17 April 2015.

Service Management Salary Histogram in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +13 131 £50,000 -13.04% 5
Bracknell +20 55 £62,500 +60.25% 1
Maidenhead +14 33 £60,000 +23.07%
Slough +27 15 £42,500 +21.42% 3
Newbury +21 13 £62,500 - 2
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 17 April 2015, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 281 (56.31%) ITIL
2 189 (37.88%) Telecoms
3 165 (33.07%) Service Delivery
4 112 (22.44%) SLA
5 107 (21.44%) Problem Management
6 103 (20.64%) Degree
7 94 (18.84%) Incident Management
8 93 (18.64%) Continuous Improvement
9 82 (16.43%) Windows
10 72 (14.43%) Finance
11 68 (13.63%) ITSM
12 67 (13.43%) Project Management
13 60 (12.02%) Change Management
14 59 (11.82%) Security Cleared
15 57 (11.42%) Microsoft
16 54 (10.82%) MS Excel
17 52 (10.42%) Root Cause Analysis
18 51 (10.22%) Marketing
18 51 (10.22%) MS Office
19 49 (9.82%) Product Management
20 48 (9.62%) PRINCE2
21 46 (9.22%) CRM
22 44 (8.82%) Performance Management
22 44 (8.82%) Analytical Skills
23 42 (8.42%) Management Information System
24 41 (8.22%) SC Cleared
25 39 (7.82%) Wireless
25 39 (7.82%) Broadband
26 38 (7.62%) Huawei
27 37 (7.41%) UNIX

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 17 April 2015, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (1.60%) Blackberry Enterprise Server
1 8 (1.60%) Lync
2 6 (1.20%) SharePoint
3 5 (1.00%) IIS
4 3 (0.60%) MS Exchange
4 3 (0.60%) Exchange Server 2003
4 3 (0.60%) Exchange Server 2007
5 2 (0.40%) Apache
5 2 (0.40%) JBoss
6 1 (0.20%) Lotus Domino
6 1 (0.20%) WebSphere Application Server
6 1 (0.20%) WebLogic
6 1 (0.20%) Tomcat
6 1 (0.20%) WebSphere Portal
6 1 (0.20%) SharePoint 2010
6 1 (0.20%) Quickr
6 1 (0.20%) WebSphere
6 1 (0.20%) Oracle Application Server
Applications
1 54 (10.82%) MS Excel
2 51 (10.22%) MS Office
3 9 (1.80%) MS PowerPoint
4 4 (0.80%) MS Project
5 1 (0.20%) MS Visio
Business Applications
1 7 (1.40%) Agresso
2 3 (0.60%) Remedy ITSM
3 1 (0.20%) SAP Oil and Gas
Cloud Services
1 11 (2.20%) Office 365
2 9 (1.80%) SaaS
3 8 (1.60%) Cloud Computing
4 1 (0.20%) Microsoft Azure
4 1 (0.20%) PaaS
4 1 (0.20%) IaaS
Communications & Networking
1 39 (7.82%) Broadband
1 39 (7.82%) Wireless
2 30 (6.01%) DSLAM
3 24 (4.81%) 4G
4 22 (4.41%) LAN
5 19 (3.81%) SDH
5 19 (3.81%) ATM
5 19 (3.81%) NGN
6 18 (3.61%) Ethernet
7 17 (3.41%) TCP/IP
8 16 (3.21%) MPLS
9 15 (3.01%) Internet
10 14 (2.81%) Firewall
11 13 (2.61%) DWDM
12 12 (2.40%) WAN
13 11 (2.20%) PSTN
13 11 (2.20%) DOCSIS
13 11 (2.20%) xDSL
14 10 (2.00%) UMTS
14 10 (2.00%) CDMA
Database & Business Intelligence
1 16 (3.21%) Relational Database
2 15 (3.01%) SQL Server
3 13 (2.61%) RDBMS
4 10 (2.00%) MS Access
4 10 (2.00%) SQL Anywhere
4 10 (2.00%) Sybase ASA
5 6 (1.20%) MySQL
6 4 (0.80%) Data Mining
7 3 (0.60%) SAP BW
8 2 (0.40%) PostgreSQL
8 2 (0.40%) Data Warehouse
9 1 (0.20%) BusinessObjects
9 1 (0.20%) Hadoop
9 1 (0.20%) MongoDB
9 1 (0.20%) NoSQL
9 1 (0.20%) Couchbase
9 1 (0.20%) Oracle Database 12c
9 1 (0.20%) Oracle Database
Development Applications
1 5 (1.00%) Team Foundation Server
2 1 (0.20%) PHPUnit
2 1 (0.20%) Visual Studio
2 1 (0.20%) Fiddler
2 1 (0.20%) Git (software)
General
1 189 (37.88%) Telecoms
2 72 (14.43%) Finance
3 51 (10.22%) Marketing
4 30 (6.01%) Billing
5 21 (4.21%) Retail
6 18 (3.61%) Front Office
7 17 (3.41%) Legal
8 16 (3.21%) Advertising
9 11 (2.20%) Law
10 7 (1.40%) Banking
11 6 (1.20%) Manufacturing
12 4 (0.80%) French Language
13 1 (0.20%) Games
13 1 (0.20%) Back Office
13 1 (0.20%) Electronics
Job Titles
1 80 (16.03%) Problem Manager
2 59 (11.82%) Service Manager
3 44 (8.82%) Account Manager
4 42 (8.42%) Analyst
5 32 (6.41%) Architect
6 30 (6.01%) Technical Leader
7 29 (5.81%) Delivery Manager
8 28 (5.61%) Solutions Architect
8 28 (5.61%) Services Delivery Manager
9 23 (4.61%) Change Manager
10 22 (4.41%) Senior Manager
10 22 (4.41%) Incident Manager
11 18 (3.61%) Consultant
12 17 (3.41%) Developer
13 14 (2.81%) Service Analyst
14 13 (2.61%) Project Manager
14 13 (2.61%) Senior Problem Manager
15 12 (2.40%) Service Desk Analyst
16 11 (2.20%) Java Developer
16 11 (2.20%) Business Analyst
Libraries, Frameworks & Software Standards
1 17 (3.41%) HTML
2 16 (3.21%) XML
3 13 (2.61%) J2EE
4 11 (2.20%) Spring
5 10 (2.00%) Spring MVC
5 10 (2.00%) Struts
6 9 (1.80%) CSS
7 8 (1.60%) CGI
8 6 (1.20%) ASP.NET
8 6 (1.20%) .NET
9 5 (1.00%) jQuery
9 5 (1.00%) ASP.NET MVC
9 5 (1.00%) ASP.NET MVC 3
10 4 (0.80%) Web Services
11 3 (0.60%) XHTML
11 3 (0.60%) Ajax
12 1 (0.20%) Middleware
12 1 (0.20%) Hibernate
12 1 (0.20%) RabbitMQ
12 1 (0.20%) Oracle Fusion
Miscellaneous
1 44 (8.82%) Analytical Skills
2 42 (8.42%) Management Information System
3 29 (5.81%) Statistics
4 20 (4.01%) Computer Science
5 17 (3.41%) PMI
6 13 (2.61%) GIS
7 11 (2.20%) Blackberry
8 9 (1.80%) Life Science
9 8 (1.60%) BYOD
10 7 (1.40%) RMADS
10 7 (1.40%) CESG
10 7 (1.40%) CESG CLAS
11 6 (1.20%) STB
11 6 (1.20%) IPTV
12 5 (1.00%) Data Extraction
12 5 (1.00%) Mobile App
13 4 (0.80%) User Experience
13 4 (0.80%) Cryptography
14 3 (0.60%) Smartphone
14 3 (0.60%) CMDB
Operating Systems
1 82 (16.43%) Windows
2 37 (7.41%) UNIX
3 31 (6.21%) Windows 7
4 25 (5.01%) Linux
5 7 (1.40%) Windows Server 2003
6 4 (0.80%) Solaris
6 4 (0.80%) Windows Server 2008
6 4 (0.80%) Windows XP
7 3 (0.60%) Android
7 3 (0.60%) Apple iOS
7 3 (0.60%) Windows NT
7 3 (0.60%) SUSE
8 2 (0.40%) Windows Mobile
9 1 (0.20%) CentOS
9 1 (0.20%) Red Hat Enterprise Linux
9 1 (0.20%) Debian
9 1 (0.20%) Ubuntu
Processes & Methodologies
1 281 (56.31%) ITIL
2 165 (33.07%) Service Delivery
3 107 (21.44%) Problem Management
4 94 (18.84%) Incident Management
5 93 (18.64%) Continuous Improvement
6 68 (13.63%) ITSM
7 67 (13.43%) Project Management
8 60 (12.02%) Change Management
9 52 (10.42%) Root Cause Analysis
10 49 (9.82%) Product Management
11 48 (9.62%) PRINCE2
12 46 (9.22%) CRM
13 44 (8.82%) Performance Management
14 36 (7.21%) Agile Software Development
15 32 (6.41%) Risk Management
16 26 (5.21%) Stakeholder Management
17 25 (5.01%) eTOM
18 22 (4.41%) ITIL V2
19 20 (4.01%) Network Architecture
20 18 (3.61%) Business Development
Programming Languages
1 27 (5.41%) SQL
2 14 (2.81%) Java
3 11 (2.20%) JavaScript
4 7 (1.40%) T-SQL
5 6 (1.20%) C#
6 4 (0.80%) Perl
7 3 (0.60%) Bash Shell
8 1 (0.20%) PHP
8 1 (0.20%) Python
8 1 (0.20%) Shell Script
8 1 (0.20%) PowerShell
Qualifications
1 103 (20.64%) Degree
2 59 (11.82%) Security Cleared
3 41 (8.22%) SC Cleared
4 35 (7.01%) ITIL Certification
4 35 (7.01%) PMI Certification
5 25 (5.01%) PMP
6 13 (2.61%) DV Cleared
7 10 (2.00%) MCP
7 10 (2.00%) CNE
7 10 (2.00%) Novell Certification
8 8 (1.60%) ISEB
9 5 (1.00%) CISSP
9 5 (1.00%) ITIL Foundation Certificate
10 2 (0.40%) HNC
10 2 (0.40%) HND
10 2 (0.40%) CISM
11 1 (0.20%) CISMP
11 1 (0.20%) MCITP
11 1 (0.20%) IBM Certification
11 1 (0.20%) CISA
Quality Assurance & Compliance
1 112 (22.44%) SLA
2 10 (2.00%) ISO/IEC 27001
3 7 (1.40%) PCI DSS
4 4 (0.80%) QA
5 3 (0.60%) ISO 9001
6 2 (0.40%) ISO 9000
7 1 (0.20%) Sarbanes-Oxley
7 1 (0.20%) ISO/IEC 20000
System Software
1 33 (6.61%) Active Directory
2 19 (3.81%) VMware Infrastructure
3 10 (2.00%) XenDesktop
4 8 (1.60%) XenApp
4 8 (1.60%) Terminal Services
5 7 (1.40%) Hyper-V
6 2 (0.40%) vSphere
Systems Management
1 17 (3.41%) SCCM
2 13 (2.61%) SCOM
3 12 (2.40%) Nagios
4 7 (1.40%) Puppet
5 5 (1.00%) logstash
6 3 (0.60%) HP UCMDB
6 3 (0.60%) CA Single Sign-On
7 1 (0.20%) Oracle Enterprise Manager
7 1 (0.20%) Netcool
Vendors
1 57 (11.42%) Microsoft
2 38 (7.62%) Huawei
3 24 (4.81%) VMware
4 22 (4.41%) Remedy
5 20 (4.01%) Oracle
5 20 (4.01%) Citrix
6 19 (3.81%) Fujitsu
7 13 (2.61%) Cisco
8 11 (2.20%) HP
8 11 (2.20%) BT
9 10 (2.00%) Novell
9 10 (2.00%) Computacenter
9 10 (2.00%) Dell
9 10 (2.00%) Sybase
10 8 (1.60%) Splunk
11 7 (1.40%) Nokia Solutions and Networks
11 7 (1.40%) SAP
11 7 (1.40%) Ericsson
11 7 (1.40%) Nokia
12 5 (1.00%) CA
Reading, Berkshire
Computer People
Salary: £55000.00 - £75000.00 per annum + Excellent Benefits Package
Posted: 8 hours ago
Newbury, Berkshire
Austin Fraser
Salary: £65000 - £66000 per annum + Great Benefits
Posted: 2 days ago
Slough, Berkshire
Stafford-Sharp Associates
Salary: From £50,000 to £55,000 per annum + Bens
Posted: 2 days ago
Berkshire
Crimson Ltd
Salary: £24000 - £25000 per annum + £5000 Car Allowance
Posted: 3 days ago
Berkshire
Global Technology Solutions Ltd
Salary: £30000 per annum + £1,200 DV allowance
Posted: 3 days ago
Berkshire
Proprius Recruitment
Salary: From £40,000 to £80,000 per annum
Posted: 4 days ago
Berkshire
Proprius Recruitment
Salary: Up to £75,000 per annum
Posted: 4 days ago
Newbury, Berkshire
Imperative People
Salary: £40000.00 - £50000.00 per annum + 25days
Posted: 4 days ago
Berkshire
Interquest - IQ ESM
Salary: £45000 - £75000 per annum
Posted: 5 days ago
Berkshire
Interquest - IQ ESM
Salary: £55000 - £60000 per annum + Car Allowance, Bonus & Benefits
Posted: 5 days ago
Berkshire
Interquest - IQ ESM
Salary: £70000 per annum + Benefits
Posted: 5 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Basic + Bens
Posted: 5 days ago
Bracknell
Claremont Consulting Limited
Salary: £25000.00 - £40000.00 per annum
Posted: 6 days ago
Reading
OCC Computer personnel
Salary: £55k - 60k per year + Bonus
Posted: 12 days ago
Berkshire
Telefonica
Posted: 18 days ago
Berkshire
Capita - ITIN
Salary: £60000.00 - £65000.00 per annum + car
Posted: 26 days ago
Reading
Austin Fraser Limited
Salary: £65000.00 - £75000.00 per annum
Posted: 26 days ago