The table below looks at the statistics for Service Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 85 64 117
Rank change year-on-year
-21 +53
Permanent jobs citing Service Management 159 217 119
As % of all permanent IT jobs located in Berkshire 3.07% 3.98% 2.24%
As % of the Processes & Methodologies category 3.63% 4.71% 2.71%
Number of salaries quoted 117 131 54
Average salary £52,500 £60,000 £45,000
Average salary % change year-on-year
-12.50% +33.33%
90% offered a salary of more than £35,000 £32,500 £31,500
10% offered a salary of more than £67,500 £70,000 £85,000
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4385 4605 4392
As % of all permanent IT jobs located in Berkshire 84.60% 84.54% 82.65%
Number of salaries quoted 3568 3325 3177
Average salary £52,000 £50,000 £50,000
Average salary % change year-on-year
+4.00% -
90% offered a salary of more than £35,000 £34,500 £32,500
10% offered a salary of more than £70,000 £72,000 £72,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Berkshire region.

Service Management Salary Trend in Berkshire

Service Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Berkshire region over the 3 months to 5 February 2016.

Service Management Salary Histogram in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -26 60 £51,250 +2.50% 5
Maidenhead -6 24 £45,000 -25.00% 8
Bracknell -26 21 £40,000 -30.43% 1
Slough +8 14 £62,500 +78.57% 2
Wokingham - 6 £40,750 - 1
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 5 February 2016, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 244 (60.70%) ITIL
2 105 (26.12%) Cisco
3 89 (22.14%) SLA
4 88 (21.89%) ITSM
5 81 (20.15%) Data Centre
6 78 (19.40%) Windows
7 73 (18.16%) Service Delivery
7 73 (18.16%) Problem Management
8 66 (16.42%) Finance
9 63 (15.67%) Degree
10 62 (15.42%) Incident Management
11 60 (14.93%) Project Management
12 56 (13.93%) Linux
13 54 (13.43%) Microsoft
14 52 (12.94%) Change Management
15 48 (11.94%) VMware
16 47 (11.69%) EMC
16 47 (11.69%) ITIL Certification
16 47 (11.69%) ITIL V3
17 46 (11.44%) Mentoring
18 45 (11.19%) Telecoms
19 44 (10.95%) Security Cleared
19 44 (10.95%) Analytical Skills
20 42 (10.45%) Management Information System
21 41 (10.20%) Firewall
21 41 (10.20%) Cisco Certification
22 40 (9.95%) Cisco Nexus
23 38 (9.45%) SaaS
24 37 (9.20%) SAP
24 37 (9.20%) Oracle

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 5 February 2016, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (2.74%) SharePoint
2 9 (2.24%) Lync
3 5 (1.24%) WebLogic
4 4 (1.00%) CMS
4 4 (1.00%) IBM Notes
5 3 (0.75%) Apache
5 3 (0.75%) JBoss
5 3 (0.75%) MS Project Server
6 2 (0.50%) Exchange Server 2013
7 1 (0.25%) Exchange Server 2003
7 1 (0.25%) Exchange Server 2010
7 1 (0.25%) MS Exchange
7 1 (0.25%) SAS
Applications
1 36 (8.96%) MS Excel
2 14 (3.48%) MS Office
3 8 (1.99%) MS PowerPoint
3 8 (1.99%) SPSS
4 5 (1.24%) MS Project
5 3 (0.75%) MS Visio
Business Applications
1 26 (6.47%) SAP CO
1 26 (6.47%) SAP FI
1 26 (6.47%) SAP FI/CO
1 26 (6.47%) SAP SRM
2 14 (3.48%) Remedy ITSM
3 12 (2.99%) SAP HCM
4 9 (2.24%) SAP HR
5 5 (1.24%) SAP SM
6 3 (0.75%) SAP MM
6 3 (0.75%) SAP SD
7 2 (0.50%) CA PPM
7 2 (0.50%) SAP MRS
8 1 (0.25%) Dynamics CRM
8 1 (0.25%) SAP CCM
8 1 (0.25%) SAP ERP
Cloud Services
1 38 (9.45%) SaaS
2 22 (5.47%) SuccessFactors
3 13 (3.23%) Microsoft Azure
3 13 (3.23%) Office 365
4 9 (2.24%) Amazon AWS
5 7 (1.74%) PaaS
6 4 (1.00%) Cloud Computing
6 4 (1.00%) IaaS
7 1 (0.25%) OpenShift
Communications & Networking
1 41 (10.20%) Firewall
2 40 (9.95%) Cisco Nexus
3 34 (8.46%) WAN
4 31 (7.71%) LAN
5 24 (5.97%) MPLS
6 21 (5.22%) Wireless
7 20 (4.98%) DNS
8 18 (4.48%) HTTP
8 18 (4.48%) SMTP
9 16 (3.98%) Ethernet
10 13 (3.23%) Cisco IOS
10 13 (3.23%) Fibre Channel
11 12 (2.99%) VPN
12 11 (2.74%) 4G
13 10 (2.49%) Broadband
13 10 (2.49%) VoIP
13 10 (2.49%) WebEx
14 9 (2.24%) IPsec
15 8 (1.99%) EIGRP
15 8 (1.99%) Wi-Fi
Database & Business Intelligence
1 26 (6.47%) SAP BI
1 26 (6.47%) SAP BW
2 24 (5.97%) Big Data
2 24 (5.97%) SQL Server
3 19 (4.73%) Relational Database
4 10 (2.49%) BusinessObjects
5 9 (2.24%) RDBMS
6 7 (1.74%) MS Access
7 6 (1.49%) Oracle Reports
7 6 (1.49%) SQL Anywhere
7 6 (1.49%) Sybase ASA
8 5 (1.24%) Oracle Database
8 5 (1.24%) Oracle Database 11g
9 4 (1.00%) OLAP
10 3 (0.75%) Data Warehouse
10 3 (0.75%) MySQL
10 3 (0.75%) PostgreSQL
10 3 (0.75%) SQL Server Integration Services
11 2 (0.50%) SQL Server 2005
11 2 (0.50%) SQL Server 2008
Development Applications
1 16 (3.98%) Sonatype Nexus
2 8 (1.99%) ERwin
3 5 (1.24%) Eclipse
General
1 66 (16.42%) Finance
2 45 (11.19%) Telecoms
3 19 (4.73%) Retail
4 18 (4.48%) Front Office
5 11 (2.74%) Marketing
6 10 (2.49%) Pharmaceutical
7 9 (2.24%) Banking
8 8 (1.99%) Billing
9 5 (1.24%) Advertising
10 3 (0.75%) Back Office
10 3 (0.75%) Financial Institution
11 2 (0.50%) Legal
11 2 (0.50%) Retail Banking
12 1 (0.25%) Aerospace
12 1 (0.25%) General Ledger
12 1 (0.25%) Law
12 1 (0.25%) Manufacturing
Job Titles
1 51 (12.69%) Analyst
2 38 (9.45%) Service Manager
3 30 (7.46%) SAP Support
4 29 (7.21%) Incident Manager
4 29 (7.21%) VMware Engineer
5 26 (6.47%) Linux Engineer
6 24 (5.97%) Support Analyst
7 23 (5.72%) SAP Analyst
8 22 (5.47%) SAP Support Analyst
9 21 (5.22%) Systems Engineer
10 19 (4.73%) Account Manager
10 19 (4.73%) Cisco Engineer
10 19 (4.73%) Infrastructure Engineer
10 19 (4.73%) Senior VMware Engineer
11 18 (4.48%) IT Manager
11 18 (4.48%) Linux Systems Engineer
11 18 (4.48%) Platform Engineer
11 18 (4.48%) Senior Cisco Engineer
12 17 (4.23%) Delivery Manager
12 17 (4.23%) Telecoms Manager
Libraries, Frameworks & Software Standards
1 21 (5.22%) HTML
2 15 (3.73%) CSS
2 15 (3.73%) Web Services
3 13 (3.23%) .NET
3 13 (3.23%) XML
4 8 (1.99%) .NET Framework
4 8 (1.99%) ASP.NET
4 8 (1.99%) ASP.NET MVC
4 8 (1.99%) ASP.NET MVC 3
4 8 (1.99%) JSON
4 8 (1.99%) RESTful
4 8 (1.99%) WinForms
5 5 (1.24%) JMS
6 3 (0.75%) Hibernate
6 3 (0.75%) jQuery
6 3 (0.75%) REST
6 3 (0.75%) SOAP
6 3 (0.75%) Spring
7 2 (0.50%) Ajax
7 2 (0.50%) XSLT
Miscellaneous
1 81 (20.15%) Data Centre
2 44 (10.95%) Analytical Skills
3 42 (10.45%) Management Information System
4 29 (7.21%) EMC VNX
5 23 (5.72%) Smart Meter
6 20 (4.98%) Computer Science
7 18 (4.48%) Client/Server
8 10 (2.49%) Hybrid Cloud
9 8 (1.99%) Freedom of Information
9 8 (1.99%) N-Tier
10 7 (1.74%) Mathematics
11 6 (1.49%) PMI
12 5 (1.24%) CMDB
13 4 (1.00%) FMCG
13 4 (1.00%) Mobile Payment
13 4 (1.00%) NGOSS
14 3 (0.75%) Data Integration
14 3 (0.75%) Mobile App
14 3 (0.75%) Performance Metrics
14 3 (0.75%) Wiki
Operating Systems
1 78 (19.40%) Windows
2 56 (13.93%) Linux
3 33 (8.21%) Windows Server
4 32 (7.96%) Unix
5 16 (3.98%) CentOS
6 10 (2.49%) Red Hat Enterprise Linux
7 8 (1.99%) Android
7 8 (1.99%) Apple iOS
7 8 (1.99%) Windows 7
8 7 (1.74%) Windows Server 2008
8 7 (1.74%) Windows Server 2012
9 6 (1.49%) Windows XP
10 5 (1.24%) Debian
10 5 (1.24%) Windows Server 2003
11 3 (0.75%) AIX
11 3 (0.75%) Mac OS X
Processes & Methodologies
1 244 (60.70%) ITIL
2 88 (21.89%) ITSM
3 73 (18.16%) Problem Management
3 73 (18.16%) Service Delivery
4 62 (15.42%) Incident Management
5 60 (14.93%) Project Management
6 52 (12.94%) Change Management
7 47 (11.69%) ITIL V3
8 46 (11.44%) Mentoring
9 35 (8.71%) Business Intelligence
10 32 (7.96%) Capacity Management
11 30 (7.46%) Stakeholder Management
12 26 (6.47%) Configuration Management
12 26 (6.47%) CRM
13 25 (6.22%) Agile Software Development
14 24 (5.97%) Root Cause Analysis
15 23 (5.72%) Business Analysis
15 23 (5.72%) PRINCE2
16 21 (5.22%) Analytics
17 20 (4.98%) Process Management
Programming Languages
1 36 (8.96%) Perl
2 29 (7.21%) Python
3 28 (6.97%) Java
4 24 (5.97%) SQL
5 15 (3.73%) Shell Script
6 14 (3.48%) PowerShell
7 13 (3.23%) Ruby
8 12 (2.99%) C#
8 12 (2.99%) JavaScript
9 11 (2.74%) T-SQL
10 7 (1.74%) C++
11 3 (0.75%) Bash Shell
11 3 (0.75%) C
12 1 (0.25%) PL/SQL
Qualifications
1 63 (15.67%) Degree
2 47 (11.69%) ITIL Certification
3 44 (10.95%) Security Cleared
4 41 (10.20%) Cisco Certification
5 31 (7.71%) SC Cleared
6 27 (6.72%) CCNP
7 26 (6.47%) CCNA
8 16 (3.98%) RHCE
8 16 (3.98%) RHCSA
8 16 (3.98%) VMware Certified Professional (VCP)
9 14 (3.48%) DV Cleared
10 13 (3.23%) MCITP
10 13 (3.23%) Microsoft Certification
11 12 (2.99%) CCIE
12 11 (2.74%) CITP
13 9 (2.24%) CCVP
14 8 (1.99%) PMI Certification
15 6 (1.49%) A+ Certification
15 6 (1.49%) CNE
15 6 (1.49%) Novell Certification
Quality Assurance & Compliance
1 89 (22.14%) SLA
2 31 (7.71%) QA
3 20 (4.98%) ISO 9001
4 13 (3.23%) ISO/IEC 20000
5 8 (1.99%) TickIT
6 6 (1.49%) ISO/IEC 27001
6 6 (1.49%) PCI DSS
7 2 (0.50%) COBIT
7 2 (0.50%) Sarbanes-Oxley
8 1 (0.25%) PMBOK
System Software
1 31 (7.71%) Active Directory
2 30 (7.46%) vSphere
3 16 (3.98%) VMware Infrastructure
4 13 (3.23%) VMware ESX
4 13 (3.23%) VMware ESXi
5 2 (0.50%) Hyper-V
Systems Management
1 17 (4.23%) Nagios
1 17 (4.23%) WSUS
2 16 (3.98%) Opscode Chef
2 16 (3.98%) Puppet
3 15 (3.73%) SCCM
4 13 (3.23%) Red Hat Spacewalk
5 10 (2.49%) Cisco UCCE
6 2 (0.50%) Cisco CUCM
7 1 (0.25%) Backup Exec
7 1 (0.25%) BMC PATROL
7 1 (0.25%) CA Spectrum
7 1 (0.25%) Cisco UCCX
7 1 (0.25%) McAfee ePO
7 1 (0.25%) NetBackup
7 1 (0.25%) Netcool
7 1 (0.25%) OpenView
7 1 (0.25%) SCOM
7 1 (0.25%) Tivoli
7 1 (0.25%) Unicenter
7 1 (0.25%) Zenoss
Vendors
1 105 (26.12%) Cisco
2 54 (13.43%) Microsoft
3 48 (11.94%) VMware
4 47 (11.69%) EMC
5 37 (9.20%) Oracle
5 37 (9.20%) SAP
6 34 (8.46%) Remedy
7 31 (7.71%) Red Hat
8 27 (6.72%) HP
9 22 (5.47%) Ariba
9 22 (5.47%) Citrix
10 19 (4.73%) IBM
11 17 (4.23%) Huawei
11 17 (4.23%) LANDesk
12 15 (3.73%) Dell
12 15 (3.73%) Juniper
12 15 (3.73%) Salesforce.com
12 15 (3.73%) SevOne
13 13 (3.23%) Qualys
14 11 (2.74%) ServiceNow
Maidenhead, Berkshire
Adalta Recruitment Solutions
Salary: £65000 - £75000 per annum
Posted: 7 hours ago
Maidenhead, Berkshire
The Rank Group plc
Posted: 9 hours ago
Reading
Ortolan Group
Posted: 17 hours ago
Berkshire
Hudson IT (Reading)
Salary: Health + Life + Pension
Posted: Yesterday
Reading, Berkshire
2M Employment Solutions
Salary: £45000.00 - £55000.00 per annum
Posted: Yesterday
Maidenhead, Berkshire
The Rank Group plc
Salary: Dependent on experience
Posted: 2 days ago
Slough, Berkshire
EXCELerate
Salary: £70k, Health, Pension, Bonus
Posted: 2 days ago
Maidenhead, Berkshire
Nigel Frank International Ltd
Salary: £45000 - £55000 per annum + Benefits
Posted: 2 days ago
Maidenhead, Berkshire
Stafford-Sharp Associates
Salary: From £55,000 to £63,000 per annum
Posted: 2 days ago
Maidenhead, Berkshire
The Rank Group plc
Salary: Dependent on experience
Posted: 2 days ago
Maidenhead, Berkshire
Earth Stream Global
Salary: on-call, bonus and benefits
Posted: 4 days ago
Maidenhead, Berkshire
EarthStream Global
Salary: From £50,000 to £65,000 per annum
Posted: 4 days ago
Bracknell
John Lewis
Salary: £35,500 - £49,500 per year
Posted: 10 days ago
Reading
The People Network
Salary: £100000 - £125000 per annum
Posted: 13 days ago
Berkshire
Nigel Frank International Ltd
Salary: £60000 - £70000 per annum + car allowance, pension, bonus
Posted: 18 days ago
Newbury, Berkshire
Vodafone
Posted: 20 days ago
Reading, Berkshire
CGI
Salary: £30000 - £40000 per annum + benefits
Posted: 22 days ago
Slough, Berkshire
Telefnica
Posted: 23 days ago
Reading, Berkshire
Pygmalion Cloud Solutions
Salary: From £25,000 to £40,000 per annum plus benefits
Posted: 24 days ago
Berkshire
Nigel Frank International Ltd
Salary: £60000 - £70000 per annum + car allowance, pension
Posted: 25 days ago