The table below looks at the statistics for Service Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 44 73 77
Rank change year-on-year
+29 +4
Permanent jobs citing Service Management 302 202 182
As % of all permanent IT jobs located in Berkshire 5.04% 3.45% 3.35%
As % of the Processes & Methodologies category 6.43% 4.45% 4.34%
Number of salaries quoted 161 100 136
Average salary £50,000 £52,500 £38,750
Average salary % change year-on-year
-4.76% +35.48%
90% offered a salary of more than £30,000 £37,150 £29,000
10% offered a salary of more than £67,000 £73,000 £62,500
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4696 4543 4191
As % of all permanent IT jobs located in Berkshire 78.44% 77.64% 77.10%
Number of salaries quoted 3145 3383 3377
Average salary £50,000 £47,500 £46,000
Average salary % change year-on-year
+5.26% +3.26%
90% offered a salary of more than £31,000 £32,500 £30,000
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Berkshire region.

Service Management Salary Trend in Berkshire

Service Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Berkshire region over the 3 months to 20 October 2014.

Service Management Salary Histogram in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +32 143 £50,000 -16.66% 12
Bracknell -11 36 £45,000 +20.00% 3
Windsor -5 25 £57,500 -4.16%
Slough -11 15 £35,000 -41.66% 1
Newbury +5 12 £55,000 +4.76% 2
Maidenhead -23 12 £62,500 -16.66%
Wokingham -2 6 £28,750 - 2
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 20 October 2014, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 309 (65.47%) ITIL
2 168 (35.59%) Service Delivery
3 158 (33.47%) SLA
4 141 (29.87%) Telecoms
5 88 (18.64%) Degree
6 79 (16.74%) Finance
6 79 (16.74%) Windows
7 78 (16.53%) Microsoft
8 74 (15.68%) MS Excel
9 68 (14.41%) SQL
10 67 (14.19%) Project Management
11 65 (13.77%) VMware
12 63 (13.35%) ITSM
13 57 (12.08%) Linux
13 57 (12.08%) Analytical Skills
14 53 (11.23%) Change Management
15 48 (10.17%) Incident Management
16 45 (9.53%) Security Cleared
17 43 (9.11%) Continuous Improvement
18 42 (8.90%) Problem Management
18 42 (8.90%) Remedy
19 41 (8.69%) Configuration Management
20 40 (8.47%) Management Information System
21 39 (8.26%) Cisco
22 36 (7.63%) CRM
22 36 (7.63%) UNIX
23 35 (7.42%) MS Office
23 35 (7.42%) SQL Server
24 34 (7.20%) Retail
24 34 (7.20%) eTOM

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 20 October 2014, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (3.39%) IIS
2 12 (2.54%) SharePoint
2 12 (2.54%) WebSphere
3 9 (1.91%) WebSphere Portal
3 9 (1.91%) Quickr
3 9 (1.91%) WebSphere Application Server
3 9 (1.91%) Lotus Domino
4 4 (0.85%) Lync
5 3 (0.64%) IBM HTTP Server
5 3 (0.64%) Apache
5 3 (0.64%) Tomcat
5 3 (0.64%) Oracle HTTP Server
6 2 (0.42%) TeamSite
6 2 (0.42%) BizTalk Server
6 2 (0.42%) JBoss
6 2 (0.42%) MS Exchange
7 1 (0.21%) SAS
7 1 (0.21%) IBM Notes
7 1 (0.21%) Blackberry Enterprise Server
Applications
1 74 (15.68%) MS Excel
2 35 (7.42%) MS Office
3 6 (1.27%) MS Visio
3 6 (1.27%) MS PowerPoint
4 4 (0.85%) MS Project
Business Applications
1 6 (1.27%) Dynamics CRM
2 5 (1.06%) Remedy ITSM
3 4 (0.85%) Oracle Applications
4 3 (0.64%) Agresso
5 1 (0.21%) SAP SD
5 1 (0.21%) SAP FI
5 1 (0.21%) SAP MM
5 1 (0.21%) SAP FI/CO
5 1 (0.21%) SAP CO
5 1 (0.21%) Oracle EBS R12
5 1 (0.21%) Oracle Financials
Cloud Services
1 28 (5.93%) SaaS
2 17 (3.60%) Cloud Computing
3 5 (1.06%) Office 365
4 1 (0.21%) Microsoft Azure
4 1 (0.21%) PaaS
Communications & Networking
1 27 (5.72%) SAN
2 21 (4.45%) Internet
3 20 (4.24%) VPN
4 18 (3.81%) Radio Access Network
5 14 (2.97%) Firewall
6 13 (2.75%) Wireless
7 12 (2.54%) DNS
8 11 (2.33%) WAN
9 10 (2.12%) LAN
9 10 (2.12%) Broadband
9 10 (2.12%) TCP/IP
10 9 (1.91%) ATM
10 9 (1.91%) DHCP
11 6 (1.27%) SDH
11 6 (1.27%) UMTS
11 6 (1.27%) CDMA
11 6 (1.27%) HTTP
11 6 (1.27%) DSLAM
11 6 (1.27%) NGN
12 5 (1.06%) 3G
Database & Business Intelligence
1 35 (7.42%) SQL Server
2 13 (2.75%) SQL Server Reporting Services
2 13 (2.75%) Relational Database
3 10 (2.12%) RDBMS
4 9 (1.91%) MySQL
5 4 (0.85%) Oracle Exadata
5 4 (0.85%) Oracle Database
6 3 (0.64%) SQL Server Integration Services
6 3 (0.64%) DB2
6 3 (0.64%) OLAP
6 3 (0.64%) Data Warehouse
7 2 (0.42%) SQL Server 2008
8 1 (0.21%) SQL Server 2000
8 1 (0.21%) SQL Server 2005
Development Applications
1 6 (1.27%) Team Foundation Server
2 3 (0.64%) Visual Studio
3 1 (0.21%) Fiddler
General
1 141 (29.87%) Telecoms
2 79 (16.74%) Finance
3 34 (7.20%) Retail
4 25 (5.30%) Billing
5 24 (5.08%) Marketing
6 16 (3.39%) Front Office
6 16 (3.39%) Banking
7 15 (3.18%) French Language
8 9 (1.91%) Legal
9 7 (1.48%) German Language
10 6 (1.27%) Financial Institution
11 3 (0.64%) Pharmaceutical
11 3 (0.64%) Automotive
11 3 (0.64%) Law
12 2 (0.42%) Back Office
13 1 (0.21%) Electronics
13 1 (0.21%) Italian Language
13 1 (0.21%) Dutch Language
13 1 (0.21%) Manufacturing
13 1 (0.21%) Publishing
Job Titles
1 52 (11.02%) Service Manager
2 49 (10.38%) Analyst
3 35 (7.42%) Delivery Manager
4 34 (7.20%) Applications Support
5 31 (6.57%) Problem Manager
6 29 (6.14%) Services Delivery Manager
7 27 (5.72%) Administrator
8 26 (5.51%) Incident Manager
9 25 (5.30%) Support Specialist
9 25 (5.30%) Support Analyst
10 24 (5.08%) Change Manager
11 22 (4.66%) Report Manager
12 21 (4.45%) Account Manager
13 20 (4.24%) Applications Support Analyst
14 19 (4.03%) Developer
14 19 (4.03%) Consultant
15 17 (3.60%) Support Engineer
16 15 (3.18%) Senior Manager
17 13 (2.75%) Test Manager
18 12 (2.54%) Systems Administrator
Libraries, Frameworks & Software Standards
1 13 (2.75%) J2EE
2 11 (2.33%) .NET
3 10 (2.12%) Struts
3 10 (2.12%) Spring
3 10 (2.12%) Spring MVC
4 9 (1.91%) HTML
5 8 (1.69%) CSS
6 7 (1.48%) XML
7 6 (1.27%) Web Services
8 4 (0.85%) Ajax
8 4 (0.85%) jQuery
9 3 (0.64%) JSON
9 3 (0.64%) WebSphere MQ
9 3 (0.64%) Software Packaging
9 3 (0.64%) ASP.NET
10 2 (0.42%) SOAP
10 2 (0.42%) .NET Framework
11 1 (0.21%) CGI
11 1 (0.21%) Application Packaging
11 1 (0.21%) COM
Miscellaneous
1 57 (12.08%) Analytical Skills
2 40 (8.47%) Management Information System
3 19 (4.03%) Computer Science
4 17 (3.60%) CMDB
5 16 (3.39%) Statistics
6 13 (2.75%) Enterprise Software
7 9 (1.91%) Mathematics
8 4 (0.85%) Physics
8 4 (0.85%) Smart Meter
9 3 (0.64%) FMCG
9 3 (0.64%) Clustering
9 3 (0.64%) PMI
10 2 (0.42%) N-Tier
11 1 (0.21%) Digital Media
11 1 (0.21%) Mobile App
11 1 (0.21%) Video Conferencing
11 1 (0.21%) Data Extraction
11 1 (0.21%) Life Science
11 1 (0.21%) Blackberry
11 1 (0.21%) Mainframe
Operating Systems
1 79 (16.74%) Windows
2 57 (12.08%) Linux
3 36 (7.63%) UNIX
4 29 (6.14%) Windows 7
5 23 (4.87%) SUSE
6 6 (1.27%) Windows XP
7 4 (0.85%) Solaris
8 3 (0.64%) Windows Server 2008
8 3 (0.64%) Red Hat Enterprise Linux
8 3 (0.64%) Windows Server 2012
9 2 (0.42%) Windows Vista
9 2 (0.42%) Android
10 1 (0.21%) CentOS
10 1 (0.21%) Windows Server 2003
10 1 (0.21%) Windows 8
Processes & Methodologies
1 309 (65.47%) ITIL
2 168 (35.59%) Service Delivery
3 67 (14.19%) Project Management
4 63 (13.35%) ITSM
5 53 (11.23%) Change Management
6 48 (10.17%) Incident Management
7 43 (9.11%) Continuous Improvement
8 42 (8.90%) Problem Management
9 41 (8.69%) Configuration Management
10 36 (7.63%) CRM
11 34 (7.20%) eTOM
12 33 (6.99%) PRINCE2
13 32 (6.78%) Agile Software Development
14 30 (6.36%) Stakeholder Management
15 20 (4.24%) Time Management
16 19 (4.03%) ITIL V2
16 19 (4.03%) Product Management
16 19 (4.03%) Matrix Management
16 19 (4.03%) Release Management
17 18 (3.81%) Root Cause Analysis
Programming Languages
1 68 (14.41%) SQL
2 14 (2.97%) Java
3 9 (1.91%) JavaScript
4 7 (1.48%) C#
5 5 (1.06%) Perl
6 4 (0.85%) C++
6 4 (0.85%) Korn
6 4 (0.85%) Bash Shell
7 3 (0.64%) sed
7 3 (0.64%) PowerShell
7 3 (0.64%) Shell Script
7 3 (0.64%) AWK
8 2 (0.42%) C
9 1 (0.21%) ABAP
Qualifications
1 88 (18.64%) Degree
2 45 (9.53%) Security Cleared
3 32 (6.78%) SC Cleared
4 25 (5.30%) ITIL Certification
5 18 (3.81%) PMI Certification
6 17 (3.60%) PMP
7 14 (2.97%) Microsoft Certification
8 10 (2.12%) MCSE
9 9 (1.91%) CCNA
9 9 (1.91%) Cisco Certification
9 9 (1.91%) IBM Certification
10 6 (1.27%) MCSA
10 6 (1.27%) MCDBA
10 6 (1.27%) MCP
10 6 (1.27%) Network+ Certification
10 6 (1.27%) VMware Certified Professional (VCP)
11 5 (1.06%) MCITP
12 4 (0.85%) MCTS
12 4 (0.85%) ITIL Foundation Certificate
13 3 (0.64%) ISEB
Quality Assurance & Compliance
1 158 (33.47%) SLA
2 22 (4.66%) PCI DSS
3 12 (2.54%) ISO/IEC 27001
4 5 (1.06%) QA
5 4 (0.85%) ISO 9001
6 1 (0.21%) COBIT
6 1 (0.21%) Sarbanes-Oxley
6 1 (0.21%) BS15000
System Software
1 28 (5.93%) VMware Infrastructure
2 13 (2.75%) Active Directory
3 9 (1.91%) VMware ESX
4 6 (1.27%) VMware Workstation
4 6 (1.27%) Hyper-V
5 3 (0.64%) Terminal Services
5 3 (0.64%) Tivoli Directory Server
6 2 (0.42%) Microsoft Virtual Server
6 2 (0.42%) Microsoft App-V
7 1 (0.21%) Squid
7 1 (0.21%) qmail
Systems Management
1 26 (5.51%) Nagios
2 25 (5.30%) Puppet
3 17 (3.60%) Netcool
4 14 (2.97%) Tivoli
5 11 (2.33%) Oracle Enterprise Manager
6 10 (2.12%) SCCM
7 8 (1.69%) OVPI
7 8 (1.69%) OpenView
7 8 (1.69%) TeMIP
7 8 (1.69%) HP NNM
8 6 (1.27%) WSUS
8 6 (1.27%) NetBackup
9 4 (0.85%) NSN NetAct
10 1 (0.21%) YUM
10 1 (0.21%) logstash
Vendors
1 78 (16.53%) Microsoft
2 65 (13.77%) VMware
3 42 (8.90%) Remedy
4 39 (8.26%) Cisco
5 32 (6.78%) IBM
6 29 (6.14%) EMC
7 28 (5.93%) Huawei
8 27 (5.72%) Oracle
9 22 (4.66%) Fujitsu
10 12 (2.54%) BMC
11 11 (2.33%) HP
12 10 (2.12%) Lotus
13 9 (1.91%) Citrix
14 7 (1.48%) BT
15 5 (1.06%) ServiceNow
16 4 (0.85%) Salesforce.com
16 4 (0.85%) LANDesk
16 4 (0.85%) Nokia Solutions and Networks
16 4 (0.85%) Red Hat
16 4 (0.85%) Ericsson
Reading, Berkshire
Bentley Whitaker
Salary: From £22,000 to £25,000 per annum
Posted: 9 hours ago
Reading, Berkshire
JM
Salary: £65000 - £750000 per annum + Bonus + Benefits
Posted: 11 hours ago
Reading, Berkshire
JM
Salary: £65000 - £75000 per annum + Bonus + Company car + Benefits
Posted: 11 hours ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 3 days ago
Reading, Berkshire
CGI
Salary: £35000 - £50000 per annum + excellent benefits
Posted: 4 days ago
Reading, Berkshire
CGI
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 4 days ago
Reading, Berkshire
SJB Corporate Ltd
Salary: From £55,000 to £70,000 per annum
Posted: 5 days ago
Reading, Berkshire
CGI
Salary: £45000 - £55000 per annum + excellent benefits
Posted: 5 days ago
Reading, Berkshire
Opus Resourcing Ltd
Salary: £60000 - £65000 per annum + £6k Car Allow + Bonus to 20%
Posted: 6 days ago
Bracknell, Berkshire
NES Global Talent
Salary: £40000 to £50000 per annum - + car + bonus
Posted: 6 days ago
Reading, Berkshire
Pepsico Beverages International Ltd
Salary: £25,000 per annum depending on experience
Posted: 10 days ago
Newbury, Berkshire
Vodafone Group
Salary: Competitive
Posted: 11 days ago
Newbury, Berkshire
Vodafone Group
Salary: Competitive
Posted: 11 days ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £47500 per annum
Posted: 11 days ago
Reading, Berkshire
CGI
Salary: £35000 - £60000 per annum + benefits
Posted: 19 days ago
Reading, Berkshire
Pepsico Beverages International Ltd
Salary: £27,000 per annum Salary Negotiable
Posted: 20 days ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £47500 per annum
Posted: 21 days ago
Slough
Reed Technology - UK Posting Account
Salary: £35000 - £40000 per annum
Posted: 25 days ago