The first table below looks at the demand for Service Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Berkshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 80 120 121
Rank change year-on-year
+40 +1
Permanent jobs citing Service Management 166 107 113
As % of all permanent IT jobs located in Berkshire 2.82% 2.01% 1.82%
As % of the Processes & Methodologies category 3.78% 2.77% 2.54%
Number of salaries quoted 89 64 96
Average salary £53,000 £38,000 £45,000
Average salary % change year-on-year
+39.47% -15.55%
90% offered a salary of more than £27,400 £24,000 £26,000
10% offered a salary of more than £67,500 £54,580 £65,000
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4388 3860 4442
As % of all permanent IT jobs located in Berkshire 74.59% 72.52% 71.54%
Number of salaries quoted 3120 2900 3789
Average salary £48,500 £45,600 £45,000
Average salary % change year-on-year
+6.35% +1.33%
90% offered a salary of more than £32,500 £32,000 £31,000
10% offered a salary of more than £70,000 £65,600 £65,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
South East

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Berkshire region.

Service Management Salary Trend in Berkshire

Service Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Berkshire region over the 3 months to 18 April 2014.

Service Management Salary Histogram in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Reading +28 90 £58,750 +56.66% 4
Bracknell +42 33 £38,250 +41.66% 3
Maidenhead -9 11 £37,500 -25.00% 1
Windsor - 2 - -
Slough -7 1 £35,000 -23.49%
Newbury -8 1 - - 1
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 18 April 2014, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 172 (58.50%) ITIL
2 113 (38.44%) Telecoms
3 109 (37.07%) Service Delivery
4 74 (25.17%) Project Management
5 66 (22.45%) ITSM
6 58 (19.73%) Microsoft
7 57 (19.39%) Finance
8 55 (18.71%) SLA
9 50 (17.01%) Degree
10 42 (14.29%) SQL
11 40 (13.61%) PRINCE2
12 39 (13.27%) MS Excel
13 34 (11.56%) Windows
13 34 (11.56%) Huawei
13 34 (11.56%) Security Cleared
14 32 (10.88%) Configuration Management
15 30 (10.20%) Business Intelligence
16 29 (9.86%) IBM
16 29 (9.86%) Problem Management
17 28 (9.52%) Continuous Improvement
18 27 (9.18%) HP
19 26 (8.84%) VMware
19 26 (8.84%) SQL Server
19 26 (8.84%) CMDB
19 26 (8.84%) SC Cleared
19 26 (8.84%) eTOM
20 24 (8.16%) Linux
21 22 (7.48%) UNIX
22 21 (7.14%) BMC
22 21 (7.14%) Active Directory

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 18 April 2014, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (2.72%) MS Exchange
2 5 (1.70%) IIS
3 4 (1.36%) SharePoint
4 3 (1.02%) IBM Notes
4 3 (1.02%) Lotus Domino
5 2 (0.68%) NetWeaver
5 2 (0.68%) Exchange Server 2007
5 2 (0.68%) Lync
5 2 (0.68%) Exchange Server 2010
6 1 (0.34%) Exchange Server 2013
6 1 (0.34%) WebLogic
6 1 (0.34%) Apache
6 1 (0.34%) Tomcat
6 1 (0.34%) CMS
6 1 (0.34%) Blackberry Enterprise Server
Applications
1 39 (13.27%) MS Excel
2 19 (6.46%) MS Office
3 12 (4.08%) MS Visio
Business Applications
1 4 (1.36%) Remedy ITSM
2 3 (1.02%) Oracle BPM
3 1 (0.34%) Dynamics AX
3 1 (0.34%) SAP Oil and Gas
3 1 (0.34%) Tesseract
Cloud Services
1 17 (5.78%) Cloud Computing
2 7 (2.38%) SaaS
3 2 (0.68%) Microsoft Azure
4 1 (0.34%) PaaS
Communications & Networking
1 20 (6.80%) Firewall
2 17 (5.78%) DNS
3 16 (5.44%) Internet
3 16 (5.44%) Radio Access Network
4 13 (4.42%) SMTP
5 11 (3.74%) TCP/IP
6 10 (3.40%) HTTP
7 8 (2.72%) VPN
8 7 (2.38%) LDAP
9 6 (2.04%) Wireless
10 5 (1.70%) LTE
10 5 (1.70%) 3G
10 5 (1.70%) SSL
10 5 (1.70%) WAN
10 5 (1.70%) DHCP
10 5 (1.70%) Broadband
10 5 (1.70%) DSL
11 4 (1.36%) SNMP
11 4 (1.36%) Network Security
12 3 (1.02%) Cisco PIX
Database & Business Intelligence
1 26 (8.84%) SQL Server
2 21 (7.14%) Relational Database
3 17 (5.78%) SQL Server Integration Services
3 17 (5.78%) Data Warehouse
3 17 (5.78%) OLAP
4 10 (3.40%) MySQL
5 3 (1.02%) RDBMS
6 2 (0.68%) MS Access
General
1 113 (38.44%) Telecoms
2 57 (19.39%) Finance
3 21 (7.14%) Marketing
4 16 (5.44%) Legal
5 15 (5.10%) Law
6 11 (3.74%) Front Office
7 9 (3.06%) Retail
8 8 (2.72%) Back Office
9 7 (2.38%) Billing
10 6 (2.04%) German Language
11 4 (1.36%) Banking
12 2 (0.68%) Pharmaceutical
12 2 (0.68%) Spanish Language
13 1 (0.34%) Hungarian Language
13 1 (0.34%) Dutch Language
13 1 (0.34%) French Language
13 1 (0.34%) Military
13 1 (0.34%) Games
13 1 (0.34%) Manufacturing
13 1 (0.34%) Electronics
Job Titles
1 45 (15.31%) Service Manager
2 37 (12.59%) Consultant
3 27 (9.18%) Analyst
4 22 (7.48%) Delivery Manager
5 20 (6.80%) Services Delivery Manager
6 18 (6.12%) Operations Manager
7 15 (5.10%) Transition Manager
7 15 (5.10%) Technical Consultant
8 14 (4.76%) Technical Design Authority
9 13 (4.42%) IT Operations Manager
10 11 (3.74%) Business Manager
11 10 (3.40%) Business Intelligence Consultant
11 10 (3.40%) Support Engineer
11 10 (3.40%) Infrastructure Manager
11 10 (3.40%) OSS Engineer
11 10 (3.40%) Service Transition Manager
12 9 (3.06%) Platform Engineer
12 9 (3.06%) Release Manager
12 9 (3.06%) Change Analyst
13 8 (2.72%) Support Analyst
Libraries, Frameworks & Software Standards
1 11 (3.74%) Web Services
2 10 (3.40%) XML
3 9 (3.06%) HTML
4 7 (2.38%) SOAP
5 6 (2.04%) CSS
5 6 (2.04%) Ajax
6 4 (1.36%) COM
6 4 (1.36%) .NET
7 3 (1.02%) CGI
7 3 (1.02%) ASP.NET
7 3 (1.02%) XSLT
7 3 (1.02%) MSMQ
8 2 (0.68%) EDI
8 2 (0.68%) WSDL
8 2 (0.68%) jQuery
8 2 (0.68%) JSON
8 2 (0.68%) HTML5
8 2 (0.68%) CSS3
8 2 (0.68%) Backbone.js
8 2 (0.68%) AngularJS
Miscellaneous
1 26 (8.84%) CMDB
2 19 (6.46%) Management Information System
3 11 (3.74%) Client/Server
4 6 (2.04%) Computer Science
5 5 (1.70%) Mathematics
5 5 (1.70%) Smartphone
6 4 (1.36%) e-Health
6 4 (1.36%) Physics
6 4 (1.36%) Enterprise Software
7 3 (1.02%) Mobile App
7 3 (1.02%) N-Tier
7 3 (1.02%) Replication
7 3 (1.02%) CESG
7 3 (1.02%) GIS
8 2 (0.68%) AS400
8 2 (0.68%) IPTV
8 2 (0.68%) Data Conversion
8 2 (0.68%) FMCG
8 2 (0.68%) RIA
9 1 (0.34%) Digital Media
Operating Systems
1 34 (11.56%) Windows
2 24 (8.16%) Linux
3 22 (7.48%) UNIX
4 8 (2.72%) Red Hat Enterprise Linux
4 8 (2.72%) Windows Server 2008
5 6 (2.04%) Windows Server 2003
6 5 (1.70%) Windows XP
7 3 (1.02%) Windows Server 2012
7 3 (1.02%) Windows 7
7 3 (1.02%) Windows Vista
7 3 (1.02%) Windows 2000
8 2 (0.68%) Windows 8
9 1 (0.34%) Apple iOS
9 1 (0.34%) Mac OS X
9 1 (0.34%) HPUX
9 1 (0.34%) Solaris
Processes & Methodologies
1 172 (58.50%) ITIL
2 109 (37.07%) Service Delivery
3 74 (25.17%) Project Management
4 66 (22.45%) ITSM
5 40 (13.61%) PRINCE2
6 32 (10.88%) Configuration Management
7 30 (10.20%) Business Intelligence
8 29 (9.86%) Problem Management
9 28 (9.52%) Continuous Improvement
10 26 (8.84%) eTOM
11 21 (7.14%) Product Management
12 18 (6.12%) SOA
12 18 (6.12%) Change Management
12 18 (6.12%) Change Control
12 18 (6.12%) Performance Management
12 18 (6.12%) Matrix Management
13 17 (5.78%) Incident Management
13 17 (5.78%) Supplier Management
13 17 (5.78%) ETL
14 16 (5.44%) Disaster Recovery
Programming Languages
1 42 (14.29%) SQL
2 17 (5.78%) Perl
3 13 (4.42%) PowerShell
4 10 (3.40%) Korn
5 9 (3.06%) JavaScript
6 6 (2.04%) Java
7 3 (1.02%) Shell Script
7 3 (1.02%) C#
7 3 (1.02%) C++
7 3 (1.02%) PL/SQL
8 2 (0.68%) VB
8 2 (0.68%) ABAP
9 1 (0.34%) F#
9 1 (0.34%) VBScript
9 1 (0.34%) C
9 1 (0.34%) Python
Qualifications
1 50 (17.01%) Degree
2 34 (11.56%) Security Cleared
3 26 (8.84%) SC Cleared
4 19 (6.46%) ITIL Certification
5 15 (5.10%) MOS
6 11 (3.74%) ISEB
7 10 (3.40%) Microsoft Certification
7 10 (3.40%) MCSE
8 6 (2.04%) CISSP
8 6 (2.04%) MCITP
9 5 (1.70%) MCSM
9 5 (1.70%) MCTS
9 5 (1.70%) PMI Certification
9 5 (1.70%) Cisco Certification
9 5 (1.70%) OCA
9 5 (1.70%) Oracle Certification
9 5 (1.70%) MCSA
10 4 (1.36%) CISM
10 4 (1.36%) PMP
11 3 (1.02%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 55 (18.71%) SLA
2 10 (3.40%) ISO/IEC 27001
2 10 (3.40%) QA
3 3 (1.02%) CESG Infosec
3 3 (1.02%) ISO/IEC 20000
4 1 (0.34%) ISO 9001
System Software
1 21 (7.14%) Active Directory
1 21 (7.14%) VMware Infrastructure
2 12 (4.08%) Hyper-V
3 4 (1.36%) KVM
4 3 (1.02%) Novell eDirectory
4 3 (1.02%) Snort
5 2 (0.68%) Microsoft App-V
5 2 (0.68%) XenServer
6 1 (0.34%) VMware ESXi
6 1 (0.34%) Microsoft Virtual Server
6 1 (0.34%) Xen
6 1 (0.34%) VMware ESX
Systems Management
1 17 (5.78%) Tivoli
2 15 (5.10%) OpenView
3 13 (4.42%) WSUS
4 12 (4.08%) NSN NetAct
5 11 (3.74%) Netcool
6 9 (3.06%) OVPI
6 9 (3.06%) HP NNM
6 9 (3.06%) TeMIP
7 3 (1.02%) HP UCMDB
7 3 (1.02%) ZENworks
7 3 (1.02%) MOM
7 3 (1.02%) Systems Management Server (SMS)
8 2 (0.68%) SCCM
8 2 (0.68%) McAfee ePO
9 1 (0.34%) Nagios
Vendors
1 58 (19.73%) Microsoft
2 34 (11.56%) Huawei
3 29 (9.86%) IBM
4 27 (9.18%) HP
5 26 (8.84%) VMware
6 21 (7.14%) BMC
7 20 (6.80%) Remedy
7 20 (6.80%) Oracle
8 18 (6.12%) Cisco
9 13 (4.42%) EMC
9 13 (4.42%) Ericsson
10 12 (4.08%) Nokia Solutions and Networks
11 11 (3.74%) Citrix
12 10 (3.40%) Fujitsu
13 9 (3.06%) Red Hat
13 9 (3.06%) Dell
14 6 (2.04%) SAP
14 6 (2.04%) ServiceNow
15 5 (1.70%) McAfee
16 4 (1.36%) CA
Berkshire
ReThink Recruitment
Salary: £70000 - £80000.00 per annum + package
Posted: 2 days ago
Berkshire
ReThink Recruitment
Salary: £40000 - £50000.00 per annum + package
Posted: 2 days ago
Berkshire
ReThink Recruitment
Salary: £30000.00 - £35000.00 per annum + package
Posted: 2 days ago
Berkshire
ReThink Recruitment
Salary: £40000 - £50000.00 per annum + package
Posted: 2 days ago
Berkshire
ReThink Recruitment
Salary: £40000 - £50000.00 per annum + + Package
Posted: 2 days ago
Berkshire
ReThink Recruitment
Salary: £40000 - £50000.00 per annum + + package
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £20000 - £21000 per annum
Posted: 2 days ago
Bracknell, Berkshire
Aximis (West) Limited
Salary: Up to £65K + Bonus + Car + Excellent Benefits
Posted: 2 days ago
Newbury, Berkshire
Vodafone
Salary: Competitive
Posted: 3 days ago
Bracknell, Berkshire
IT People First
Salary: From £50,000 to £65,000 per annum + 6k Bonus + Car Allowance + Benefit
Posted: 4 days ago
Bracknell, Berkshire
Global Technology Solutions Ltd
Salary: £50000 - £65000 per annum + car allow+bonus+ben
Posted: 4 days ago
Reading
Nicoll Curtin
Salary: £50000 - £60000 per annum + benefits
Posted: 11 days ago
Reading, Berkshire
ECMWF
Salary: £74,973 per annum
Posted: 14 days ago
Maidenhead, Berkshire
Johnson & Johnson
Salary: Competitive
Posted: 21 days ago