The table below looks at the statistics for Service Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 54 78 123
Rank change year-on-year
+24 +45
Permanent jobs citing Service Management 226 163 103
As % of all permanent IT jobs located in Berkshire 4.45% 2.92% 1.96%
As % of the Processes & Methodologies category 5.46% 3.81% 2.67%
Number of salaries quoted 124 109 74
Average salary £55,000 £52,500 £37,500
Average salary % change year-on-year
+4.76% +40.00%
90% offered a salary of more than £32,500 £27,900 £24,900
10% offered a salary of more than £75,000 £69,000 £70,000
UK excluding London average salary £45,000 £45,375 £42,500
% change year-on-year
-0.82% +6.76%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4137 4279 3858
As % of all permanent IT jobs located in Berkshire 81.55% 76.68% 73.54%
Number of salaries quoted 2994 3008 3002
Average salary £55,000 £50,000 £46,500
Average salary % change year-on-year
+10.00% +7.52%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Berkshire region.

Service Management Salary Trend in Berkshire

Service Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Berkshire region over the 3 months to 3 June 2015.

Service Management Salary Histogram in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 3 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +3 91 £53,500 -8.93% 6
Maidenhead +27 32 £60,000 -5.88%
Bracknell +15 31 £44,750 +11.87% 1
Newbury +17 16 £47,500 -5.00% 3
Slough +6 15 £33,750 -28.94% 6
Wokingham - 1 - -
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 3 June 2015, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 287 (61.72%) ITIL
2 156 (33.55%) Service Delivery
3 144 (30.97%) Telecoms
4 113 (24.30%) Degree
5 109 (23.44%) Problem Management
6 108 (23.23%) SLA
7 94 (20.22%) Incident Management
8 86 (18.49%) Continuous Improvement
9 81 (17.42%) ITSM
10 76 (16.34%) Windows
11 65 (13.98%) Microsoft
12 64 (13.76%) Project Management
13 62 (13.33%) Change Management
13 62 (13.33%) Security Cleared
14 59 (12.69%) Data Centre
15 57 (12.26%) Root Cause Analysis
16 51 (10.97%) MS Excel
17 47 (10.11%) Finance
18 41 (8.82%) ITIL Certification
19 40 (8.60%) PRINCE2
19 40 (8.60%) Agile Software Development
20 37 (7.96%) Analytical Skills
21 36 (7.74%) MS Office
21 36 (7.74%) Management Information System
22 34 (7.31%) SC Cleared
23 32 (6.88%) SQL
24 31 (6.67%) Active Directory
24 31 (6.67%) Performance Management
25 29 (6.24%) UNIX
26 28 (6.02%) VMware

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 3 June 2015, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (2.15%) SharePoint
2 8 (1.72%) Lync
2 8 (1.72%) IIS
3 5 (1.08%) Apache
3 5 (1.08%) JBoss
4 3 (0.65%) MS Exchange
4 3 (0.65%) Tomcat
4 3 (0.65%) Exchange Server 2003
4 3 (0.65%) Exchange Server 2007
4 3 (0.65%) OpenStack
5 2 (0.43%) WebLogic
5 2 (0.43%) NetWeaver
5 2 (0.43%) Blackberry Enterprise Server
6 1 (0.22%) Oracle Application Server
6 1 (0.22%) SharePoint 2010
Applications
1 51 (10.97%) MS Excel
2 36 (7.74%) MS Office
3 9 (1.94%) MS PowerPoint
4 3 (0.65%) MS Project
5 2 (0.43%) MS Visio
Business Applications
1 7 (1.51%) Agresso
2 4 (0.86%) Remedy ITSM
3 3 (0.65%) SAP SRM
4 2 (0.43%) SAP FI
4 2 (0.43%) SAP CO
4 2 (0.43%) SAP FI/CO
5 1 (0.22%) SAP SM
Cloud Services
1 12 (2.58%) Office 365
2 6 (1.29%) SaaS
3 5 (1.08%) Microsoft Azure
4 2 (0.43%) Cloud Computing
4 2 (0.43%) IaaS
5 1 (0.22%) PaaS
5 1 (0.22%) Yammer
Communications & Networking
1 23 (4.95%) LAN
2 22 (4.73%) DSLAM
3 19 (4.09%) TCP/IP
4 18 (3.87%) Firewall
4 18 (3.87%) Broadband
5 15 (3.23%) Wireless
5 15 (3.23%) Ethernet
6 13 (2.80%) WAN
7 12 (2.58%) MPLS
8 11 (2.37%) DOCSIS
8 11 (2.37%) Internet
8 11 (2.37%) PSTN
8 11 (2.37%) ATM
8 11 (2.37%) NGN
8 11 (2.37%) xDSL
9 10 (2.15%) SDH
9 10 (2.15%) IPX
10 9 (1.94%) DWDM
11 8 (1.72%) Intrusion Detection
11 8 (1.72%) SAN
Database & Business Intelligence
1 18 (3.87%) SQL Server
1 18 (3.87%) Relational Database
2 14 (3.01%) RDBMS
3 11 (2.37%) MS Access
4 10 (2.15%) SQL Anywhere
4 10 (2.15%) Sybase ASA
4 10 (2.15%) SAP BW
5 7 (1.51%) MySQL
6 5 (1.08%) Data Mining
7 3 (0.65%) Data Warehouse
8 2 (0.43%) SQL Server Analysis Services
8 2 (0.43%) Hadoop
8 2 (0.43%) SQL Server Reporting Services
8 2 (0.43%) SAP BI
8 2 (0.43%) PostgreSQL
9 1 (0.22%) BusinessObjects
9 1 (0.22%) SQL Server Integration Services
9 1 (0.22%) MongoDB
9 1 (0.22%) NoSQL
9 1 (0.22%) SQL Server 2012
Development Applications
1 6 (1.29%) Team Foundation Server
2 3 (0.65%) Visual Studio
2 3 (0.65%) JIRA
3 2 (0.43%) Fiddler
4 1 (0.22%) Selenium
4 1 (0.22%) Subversion
4 1 (0.22%) Cucumber
4 1 (0.22%) PHPUnit
4 1 (0.22%) Git (software)
4 1 (0.22%) WebDriver
General
1 144 (30.97%) Telecoms
2 47 (10.11%) Finance
3 24 (5.16%) Marketing
4 17 (3.66%) Billing
5 16 (3.44%) Legal
6 15 (3.23%) Retail
7 13 (2.80%) Front Office
8 12 (2.58%) Law
9 7 (1.51%) Advertising
10 6 (1.29%) Manufacturing
11 5 (1.08%) Banking
12 4 (0.86%) French Language
12 4 (0.86%) Publishing
12 4 (0.86%) Back Office
13 1 (0.22%) Games
Job Titles
1 78 (16.77%) Problem Manager
2 52 (11.18%) Service Manager
3 44 (9.46%) Analyst
4 32 (6.88%) Delivery Manager
5 30 (6.45%) Technical Leader
6 29 (6.24%) Architect
7 24 (5.16%) Services Delivery Manager
8 23 (4.95%) Solutions Architect
9 22 (4.73%) Developer
9 22 (4.73%) Change Manager
10 19 (4.09%) Senior Manager
11 18 (3.87%) Account Manager
11 18 (3.87%) Consultant
12 17 (3.66%) Incident Manager
13 16 (3.44%) Project Manager
14 15 (3.23%) Support Engineer
15 13 (2.80%) Service Analyst
16 12 (2.58%) Java Developer
16 12 (2.58%) Senior Problem Manager
17 11 (2.37%) Product Manager
Libraries, Frameworks & Software Standards
1 20 (4.30%) HTML
2 18 (3.87%) XML
3 15 (3.23%) CSS
4 14 (3.01%) J2EE
5 12 (2.58%) Spring
6 9 (1.94%) .NET
6 9 (1.94%) Struts
6 9 (1.94%) ASP.NET
6 9 (1.94%) Spring MVC
7 8 (1.72%) jQuery
7 8 (1.72%) CGI
8 7 (1.51%) ASP.NET MVC
8 7 (1.51%) ASP.NET MVC 3
9 4 (0.86%) Ajax
9 4 (0.86%) Web Services
10 3 (0.65%) Hibernate
10 3 (0.65%) XHTML
11 2 (0.43%) HTML5
11 2 (0.43%) CSS3
11 2 (0.43%) SAP Basis
Miscellaneous
1 59 (12.69%) Data Centre
2 37 (7.96%) Analytical Skills
3 36 (7.74%) Management Information System
4 24 (5.16%) Computer Science
5 20 (4.30%) Statistics
6 17 (3.66%) PMI
7 11 (2.37%) GIS
8 9 (1.94%) Life Science
9 6 (1.29%) User Experience
9 6 (1.29%) Mobile App
9 6 (1.29%) Data Extraction
9 6 (1.29%) STB
9 6 (1.29%) IPTV
10 5 (1.08%) Blackberry
11 4 (0.86%) FlexPod
12 3 (0.65%) CMDB
12 3 (0.65%) e-Health
12 3 (0.65%) CESG
12 3 (0.65%) CESG CLAS
12 3 (0.65%) Smart Meter
Operating Systems
1 76 (16.34%) Windows
2 29 (6.24%) UNIX
3 25 (5.38%) Linux
4 16 (3.44%) Windows 7
5 5 (1.08%) Windows Server 2003
5 5 (1.08%) Windows Server 2008
6 4 (0.86%) Android
6 4 (0.86%) Apple iOS
6 4 (0.86%) SUSE
7 2 (0.43%) Windows Mobile
7 2 (0.43%) Solaris
7 2 (0.43%) Windows XP
8 1 (0.22%) Debian
8 1 (0.22%) Windows NT
8 1 (0.22%) Ubuntu
8 1 (0.22%) CentOS
8 1 (0.22%) Red Hat Enterprise Linux
Processes & Methodologies
1 287 (61.72%) ITIL
2 156 (33.55%) Service Delivery
3 109 (23.44%) Problem Management
4 94 (20.22%) Incident Management
5 86 (18.49%) Continuous Improvement
6 81 (17.42%) ITSM
7 64 (13.76%) Project Management
8 62 (13.33%) Change Management
9 57 (12.26%) Root Cause Analysis
10 40 (8.60%) PRINCE2
10 40 (8.60%) Agile Software Development
11 31 (6.67%) Performance Management
12 27 (5.81%) Logistics
13 23 (4.95%) eTOM
13 23 (4.95%) Information Security
14 22 (4.73%) Risk Management
14 22 (4.73%) Stakeholder Management
14 22 (4.73%) Product Management
15 19 (4.09%) Business Development
16 18 (3.87%) Resource Management
Programming Languages
1 32 (6.88%) SQL
2 18 (3.87%) Java
3 15 (3.23%) JavaScript
4 10 (2.15%) T-SQL
5 9 (1.94%) C#
6 8 (1.72%) Perl
7 7 (1.51%) Bash Shell
8 4 (0.86%) C++
9 3 (0.65%) C
9 3 (0.65%) Python
10 2 (0.43%) PowerShell
10 2 (0.43%) PHP
11 1 (0.22%) Shell Script
11 1 (0.22%) Ruby
Qualifications
1 113 (24.30%) Degree
2 62 (13.33%) Security Cleared
3 41 (8.82%) ITIL Certification
4 34 (7.31%) SC Cleared
5 23 (4.95%) PMI Certification
6 20 (4.30%) DV Cleared
7 13 (2.80%) PMP
8 11 (2.37%) Cisco Certification
8 11 (2.37%) MCP
9 10 (2.15%) CISSP
9 10 (2.15%) CNE
9 10 (2.15%) Novell Certification
9 10 (2.15%) ISEB
10 9 (1.94%) Microsoft Certification
11 8 (1.72%) MCITP
12 7 (1.51%) ITIL Foundation Certificate
13 5 (1.08%) CISA
13 5 (1.08%) CISM
14 4 (0.86%) CRISC
14 4 (0.86%) GSEC
Quality Assurance & Compliance
1 108 (23.23%) SLA
2 12 (2.58%) ISO/IEC 27001
3 10 (2.15%) PCI DSS
4 6 (1.29%) ISO 9001
5 3 (0.65%) Sarbanes-Oxley
6 2 (0.43%) QA
6 2 (0.43%) ISO 9000
7 1 (0.22%) ISO/IEC 20000
System Software
1 31 (6.67%) Active Directory
2 23 (4.95%) VMware Infrastructure
3 11 (2.37%) Hyper-V
4 10 (2.15%) XenDesktop
5 8 (1.72%) XenApp
5 8 (1.72%) Terminal Services
6 3 (0.65%) vSphere
7 1 (0.22%) UAG
Systems Management
1 19 (4.09%) SCOM
2 16 (3.44%) SCCM
3 4 (0.86%) Puppet
3 4 (0.86%) Nagios
4 3 (0.65%) CA Single Sign-On
4 3 (0.65%) HP UCMDB
5 2 (0.43%) Forefront Identity Manager
5 2 (0.43%) Netcool
6 1 (0.22%) NetBackup
6 1 (0.22%) Oracle Enterprise Manager
6 1 (0.22%) Windows Intune
Vendors
1 65 (13.98%) Microsoft
2 28 (6.02%) VMware
3 22 (4.73%) Oracle
4 21 (4.52%) Huawei
5 20 (4.30%) Remedy
6 18 (3.87%) HP
7 16 (3.44%) Cisco
7 16 (3.44%) SAP
8 15 (3.23%) BT
8 15 (3.23%) Citrix
9 14 (3.01%) Dell
10 10 (2.15%) Computacenter
10 10 (2.15%) Fujitsu
10 10 (2.15%) Sybase
10 10 (2.15%) IBM
10 10 (2.15%) Novell
11 6 (1.29%) CA
12 5 (1.08%) Ericsson
12 5 (1.08%) Informatica
12 5 (1.08%) Nokia
Berkshire
Interquest - IQ Tech
Salary: £55000 - £60000 per annum + Car Allowance, Bonus & Benefits
Posted: 19 hours ago
Berkshire
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 20 hours ago
Slough, Berkshire
EXCELerate
Salary: Circa £45k plus 15% Bonus and pension
Posted: 20 hours ago
Bracknell, Berkshire
EXCELerate
Salary: £25k OTE £50k, Pension, Healthcare
Posted: 20 hours ago
Reading, Berkshire
CGI
Salary: £50000 - £75000 per annum + benefits
Posted: Yesterday
Reading, Berkshire
Linkpoint Resources
Salary: From £55,000 to £60,000 per annum
Posted: 2 days ago
Slough
Streamline Connections
Salary: £40000 - £45000 per annum + excellent benefits
Posted: 4 days ago
Berkshire
DCL Search & Selection
Salary: £60000 - £65000 per annum + Commission + Benefits
Posted: 4 days ago
Berkshire
Global Technology Solutions Ltd
Salary: £30000 per annum + £1,200 DV allowance
Posted: 5 days ago
Slough, Berkshire
Spencer Rose
Salary: From £40,000 to £40,000 per annum + package
Posted: 5 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Basic + Bens
Posted: 5 days ago
Slough, Berkshire
Talent International
Salary: £40000 - £45000 per annum + benefits
Posted: 5 days ago
Slough, Berkshire
Stafford-Sharp Associates
Salary: From £50,000 to £60,000 per annum + Bens
Posted: 6 days ago
Newbury, Berkshire
Vodafone
Salary: Competitive
Posted: 6 days ago
Reading, Berkshire
Symantec
Salary: Competitive
Posted: 7 days ago
Newbury, Berkshire
Vodafone
Posted: 9 days ago
Reading, Berkshire
Pepsico Beverages International Ltd
Salary: £25,000 per annum
Posted: 12 days ago
Newbury, Berkshire
Vodafone
Salary: Competitive plus benefits
Posted: 15 days ago
Berkshire
Interquest - IQ Tech
Salary: £70000 per annum + Benefits
Posted: 16 days ago