The table below looks at the statistics for Service Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 65 71 88
Rank change year-on-year
+6 +17
Permanent jobs citing Service Management 190 169 154
As % of all permanent IT jobs located in Berkshire 3.81% 3.01% 2.81%
As % of the Processes & Methodologies category 4.70% 3.90% 3.72%
Number of salaries quoted 129 117 96
Average salary £52,500 £45,000 £42,500
Average salary % change year-on-year
+16.66% +5.88%
90% offered a salary of more than £27,200 £30,000 £25,000
10% offered a salary of more than £75,000 £81,000 £85,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4043 4329 4145
As % of all permanent IT jobs located in Berkshire 81.02% 77.11% 75.62%
Number of salaries quoted 3002 2957 3216
Average salary £52,500 £50,000 £47,500
Average salary % change year-on-year
+5.00% +5.26%
90% offered a salary of more than £35,000 £30,800 £32,000
10% offered a salary of more than £70,000 £70,000 £75,000
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Berkshire region.

Service Management Salary Trend in Berkshire

Service Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Berkshire region over the 3 months to 28 July 2015.

Service Management Salary Histogram in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +4 68 £52,500 -16.00% 6
Slough +15 38 £40,000 -14.89% 2
Maidenhead +27 24 £55,000 +41.02% 3
Bracknell +18 20 £35,000 -6.66% 4
Newbury +3 9 £69,000 +38.00% 3
Wokingham -10 2 £42,500 -37.03%
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 28 July 2015, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 290 (62.50%) ITIL
2 145 (31.25%) Service Delivery
3 131 (28.23%) Degree
4 122 (26.29%) Telecoms
5 110 (23.71%) SLA
6 101 (21.77%) Problem Management
7 99 (21.34%) ITSM
8 85 (18.32%) Incident Management
9 74 (15.95%) Continuous Improvement
9 74 (15.95%) Project Management
9 74 (15.95%) Microsoft
10 73 (15.73%) Data Centre
11 69 (14.87%) Change Management
12 65 (14.01%) Windows
13 63 (13.58%) Security Cleared
14 58 (12.50%) Root Cause Analysis
15 52 (11.21%) MS Excel
16 50 (10.78%) Agile Software Development
17 46 (9.91%) PRINCE2
18 41 (8.84%) VMware
19 40 (8.62%) Finance
19 40 (8.62%) MS Office
20 39 (8.41%) Computer Science
21 38 (8.19%) Cisco
22 37 (7.97%) Analytical Skills
23 35 (7.54%) LAN
24 32 (6.90%) ITIL Certification
24 32 (6.90%) Management Information System
25 31 (6.68%) Logistics
25 31 (6.68%) Active Directory

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 28 July 2015, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 21 (4.53%) Lync
2 18 (3.88%) SharePoint
3 10 (2.16%) OpenStack
4 8 (1.72%) IIS
5 5 (1.08%) WebLogic
6 4 (0.86%) Apache
6 4 (0.86%) Tomcat
7 3 (0.65%) MS Exchange
7 3 (0.65%) JBoss
7 3 (0.65%) Exchange Server 2007
7 3 (0.65%) Exchange Server 2003
8 2 (0.43%) Oracle Application Server
8 2 (0.43%) CMS
8 2 (0.43%) NetWeaver
9 1 (0.22%) MS Project Server
Applications
1 52 (11.21%) MS Excel
2 40 (8.62%) MS Office
3 15 (3.23%) MS PowerPoint
4 12 (2.59%) MS Visio
5 4 (0.86%) MS Project
6 1 (0.22%) SPSS
Business Applications
1 9 (1.94%) SAP SRM
2 8 (1.72%) SAP CO
2 8 (1.72%) SAP FI/CO
2 8 (1.72%) SAP FI
3 6 (1.29%) Remedy ITSM
4 2 (0.43%) Dynamics CRM
4 2 (0.43%) SAP SM
5 1 (0.22%) Agresso
Cloud Services
1 15 (3.23%) Office 365
2 7 (1.51%) SaaS
3 6 (1.29%) Microsoft Azure
3 6 (1.29%) Cloud Computing
4 3 (0.65%) IaaS
5 2 (0.43%) PaaS
6 1 (0.22%) Azure Active Directory
6 1 (0.22%) Yammer
Communications & Networking
1 35 (7.54%) LAN
2 27 (5.82%) WAN
3 20 (4.31%) Firewall
4 19 (4.09%) DSLAM
4 19 (4.09%) Ethernet
5 14 (3.02%) Wireless
6 13 (2.80%) Broadband
6 13 (2.80%) SAN
7 12 (2.59%) MPLS
8 10 (2.16%) xDSL
8 10 (2.16%) DWDM
8 10 (2.16%) DOCSIS
8 10 (2.16%) PSTN
8 10 (2.16%) ATM
9 9 (1.94%) SDH
9 9 (1.94%) VoIP
9 9 (1.94%) TCP/IP
9 9 (1.94%) NGN
10 8 (1.72%) Wi-Fi
10 8 (1.72%) DSL
Database & Business Intelligence
1 18 (3.88%) Relational Database
2 16 (3.45%) SAP BW
3 15 (3.23%) SQL Server
4 11 (2.37%) RDBMS
5 8 (1.72%) SAP BI
6 7 (1.51%) MySQL
6 7 (1.51%) Data Mining
7 5 (1.08%) MS Access
8 4 (0.86%) Sybase ASA
8 4 (0.86%) SQL Anywhere
9 3 (0.65%) Big Data
9 3 (0.65%) Data Warehouse
9 3 (0.65%) SQL Server Reporting Services
10 2 (0.43%) Hadoop
10 2 (0.43%) Oracle Database 11g
10 2 (0.43%) SQL Server Analysis Services
10 2 (0.43%) BusinessObjects
10 2 (0.43%) Oracle Reports
10 2 (0.43%) Oracle Database
11 1 (0.22%) SQL Server 2012
Development Applications
1 10 (2.16%) JIRA
2 6 (1.29%) Team Foundation Server
3 2 (0.43%) Eclipse
3 2 (0.43%) Visual Studio
4 1 (0.22%) ERwin
4 1 (0.22%) Fiddler
4 1 (0.22%) Selenium
4 1 (0.22%) Git (software)
4 1 (0.22%) PHPUnit
4 1 (0.22%) WebDriver
4 1 (0.22%) Cucumber
4 1 (0.22%) Subversion
General
1 122 (26.29%) Telecoms
2 40 (8.62%) Finance
3 22 (4.74%) Marketing
4 19 (4.09%) Billing
5 16 (3.45%) Law
6 11 (2.37%) Manufacturing
6 11 (2.37%) Retail
7 8 (1.72%) Advertising
7 8 (1.72%) Legal
8 7 (1.51%) Front Office
9 6 (1.29%) Back Office
10 5 (1.08%) Publishing
11 4 (0.86%) French Language
12 3 (0.65%) Banking
13 1 (0.22%) Games
Job Titles
1 57 (12.28%) Problem Manager
2 51 (10.99%) Service Manager
3 46 (9.91%) Analyst
4 32 (6.90%) Delivery Manager
5 25 (5.39%) Developer
6 24 (5.17%) Project Manager
7 23 (4.96%) Account Manager
7 23 (4.96%) Services Delivery Manager
8 22 (4.74%) Change Manager
8 22 (4.74%) Senior Manager
8 22 (4.74%) Architect
9 19 (4.09%) Consultant
10 17 (3.66%) Technical Leader
11 16 (3.45%) Transition Manager
12 15 (3.23%) Solutions Architect
13 14 (3.02%) Technical Manager
13 14 (3.02%) Support Engineer
14 13 (2.80%) Service Analyst
15 12 (2.59%) Programme Manager
16 11 (2.37%) Senior Technical Manager
Libraries, Frameworks & Software Standards
1 23 (4.96%) CSS
2 21 (4.53%) HTML
3 13 (2.80%) .NET
4 11 (2.37%) ASP.NET
4 11 (2.37%) XML
4 11 (2.37%) jQuery
5 10 (2.16%) ASP.NET MVC 3
5 10 (2.16%) ASP.NET MVC
6 8 (1.72%) CGI
6 8 (1.72%) Web Services
7 7 (1.51%) J2EE
7 7 (1.51%) Spring
8 6 (1.29%) Ajax
9 5 (1.08%) HTML5
9 5 (1.08%) CSS3
10 4 (0.86%) .NET Framework
10 4 (0.86%) JSON
10 4 (0.86%) RESTful
10 4 (0.86%) Spring MVC
10 4 (0.86%) WinForms
Miscellaneous
1 73 (15.73%) Data Centre
2 39 (8.41%) Computer Science
3 37 (7.97%) Analytical Skills
4 32 (6.90%) Management Information System
5 13 (2.80%) Life Science
6 12 (2.59%) PMI
7 11 (2.37%) FlexPod
7 11 (2.37%) GIS
7 11 (2.37%) Statistics
8 8 (1.72%) Data Extraction
9 7 (1.51%) Mathematics
9 7 (1.51%) e-Health
10 6 (1.29%) Mobile App
10 6 (1.29%) Enterprise Cloud
11 5 (1.08%) User Experience
11 5 (1.08%) Digital Media
11 5 (1.08%) CMDB
11 5 (1.08%) Smart Meter
11 5 (1.08%) STB
11 5 (1.08%) IPTV
Operating Systems
1 65 (14.01%) Windows
2 26 (5.60%) Linux
3 24 (5.17%) UNIX
4 13 (2.80%) Windows 7
5 10 (2.16%) Data ONTAP
6 7 (1.51%) Android
6 7 (1.51%) Apple iOS
7 6 (1.29%) Windows Server 2008
8 5 (1.08%) Windows Server 2003
9 4 (0.86%) SUSE
10 2 (0.43%) Windows Mobile
10 2 (0.43%) Windows XP
11 1 (0.22%) Solaris
11 1 (0.22%) Windows NT
11 1 (0.22%) Debian
11 1 (0.22%) CentOS
11 1 (0.22%) Red Hat Enterprise Linux
11 1 (0.22%) Ubuntu
Processes & Methodologies
1 290 (62.50%) ITIL
2 145 (31.25%) Service Delivery
3 101 (21.77%) Problem Management
4 99 (21.34%) ITSM
5 85 (18.32%) Incident Management
6 74 (15.95%) Continuous Improvement
6 74 (15.95%) Project Management
7 69 (14.87%) Change Management
8 58 (12.50%) Root Cause Analysis
9 50 (10.78%) Agile Software Development
10 46 (9.91%) PRINCE2
11 31 (6.68%) Logistics
12 26 (5.60%) Scrum
13 25 (5.39%) eTOM
14 23 (4.96%) Stakeholder Management
14 23 (4.96%) Information Security
14 23 (4.96%) Business Development
15 20 (4.31%) Performance Management
15 20 (4.31%) Risk Management
16 19 (4.09%) Business Intelligence
Programming Languages
1 25 (5.39%) JavaScript
1 25 (5.39%) SQL
2 14 (3.02%) Java
3 11 (2.37%) C#
4 6 (1.29%) Bash Shell
4 6 (1.29%) T-SQL
5 5 (1.08%) Perl
6 4 (0.86%) PowerShell
6 4 (0.86%) Python
6 4 (0.86%) C++
7 3 (0.65%) C
8 2 (0.43%) R
8 2 (0.43%) PHP
9 1 (0.22%) Ruby
Qualifications
1 131 (28.23%) Degree
2 63 (13.58%) Security Cleared
3 32 (6.90%) ITIL Certification
4 30 (6.47%) SC Cleared
5 25 (5.39%) PMI Certification
6 22 (4.74%) DV Cleared
7 21 (4.53%) PMP
8 19 (4.09%) Cisco Certification
9 15 (3.23%) ITIL Foundation Certificate
9 15 (3.23%) ISEB
10 11 (2.37%) CISSP
11 10 (2.16%) Microsoft Certification
12 9 (1.94%) MCITP
13 7 (1.51%) CCNP
14 5 (1.08%) MCP
14 5 (1.08%) CCNA
15 4 (0.86%) GSEC
15 4 (0.86%) BC Cleared
15 4 (0.86%) CISA
15 4 (0.86%) CISM
Quality Assurance & Compliance
1 110 (23.71%) SLA
2 14 (3.02%) PCI DSS
3 9 (1.94%) ISO/IEC 27001
4 6 (1.29%) ISO 9001
5 3 (0.65%) ISO/IEC 20000
6 2 (0.43%) Sarbanes-Oxley
7 1 (0.22%) TickIT
7 1 (0.22%) QA
System Software
1 31 (6.68%) Active Directory
2 30 (6.47%) VMware Infrastructure
3 10 (2.16%) XenDesktop
4 9 (1.94%) vSphere
5 8 (1.72%) XenApp
5 8 (1.72%) Hyper-V
5 8 (1.72%) Terminal Services
6 1 (0.22%) VMware ESX
6 1 (0.22%) UAG
Systems Management
1 20 (4.31%) SCOM
2 14 (3.02%) SCCM
3 5 (1.08%) Cisco Prime
3 5 (1.08%) Cisco CUCM
4 4 (0.86%) Puppet
4 4 (0.86%) Nagios
5 3 (0.65%) HP UCMDB
5 3 (0.65%) CA Single Sign-On
5 3 (0.65%) Netcool
6 2 (0.43%) Forefront Identity Manager
7 1 (0.22%) Windows Intune
7 1 (0.22%) Tivoli
7 1 (0.22%) BMC PATROL
7 1 (0.22%) NetBackup
Vendors
1 74 (15.95%) Microsoft
2 41 (8.84%) VMware
3 38 (8.19%) Cisco
4 25 (5.39%) SAP
5 21 (4.53%) Citrix
6 19 (4.09%) Oracle
7 17 (3.66%) HP
7 17 (3.66%) Remedy
7 17 (3.66%) BT
8 16 (3.45%) IBM
9 15 (3.23%) Dell
9 15 (3.23%) Huawei
10 11 (2.37%) NetApp
11 10 (2.16%) Computacenter
11 10 (2.16%) CA
12 8 (1.72%) LANDesk
12 8 (1.72%) Symantec
12 8 (1.72%) ServiceNow
13 5 (1.08%) ArcSight
13 5 (1.08%) Zeacom
Maidenhead, Berkshire
Adalta Recruitment Solutions
Salary: £40000 - £50000 per annum + pensions + benefits + bonus
Posted: 15 hours ago
Reading, Berkshire
Network ITR
Salary: £55000 - £60000 per annum
Posted: 15 hours ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Really great package, full details upon request
Posted: 19 hours ago
Slough, Berkshire
Networking People
Salary: £55000 - £60000 per annum + Bonus + Flex Benefits
Posted: 20 hours ago
Bracknell, Berkshire
EXCELerate
Salary: £25k OTE £50k, Pension, Healthcare
Posted: 21 hours ago
Bracknell, Berkshire
83Zero
Salary: From £38,000 to £38,000 per annum £7,000 bonus and benefits apply
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £30000 - £60000 per annum + commission plus benefits
Posted: Yesterday
Bracknell, Berkshire
83Zero
Salary: From £35,000 to £38,000 per annum Bonus and Benefits apply
Posted: Yesterday
Reading, Berkshire
Austin Fraser
Salary: £65000.00 - £75000.00 per annum
Posted: 4 days ago
Newbury, Berkshire
Austin Fraser
Salary: £65000 - £66000 per annum + Great Benefits
Posted: 5 days ago
Maidenhead, Berkshire
Stafford-Sharp Associates
Salary: From £50,000 to £60,000 per annum + Bens + Car allowance
Posted: 5 days ago
Newbury, Berkshire
Vodafone
Salary: Competitive
Posted: 6 days ago
Berkshire
Clearwater People Solutions
Salary: £40000 - £45000 Per Annum Excellent benefits
Posted: 6 days ago
Newbury, Berkshire
Vodafone
Salary: Competitive
Posted: 7 days ago
Reading
Incite Insight
Salary: £20,000 - £25,000 per year
Posted: 7 days ago
Windsor, Berkshire
Woodward Associates (UK) Limited
Salary: From £32,000 to £37,000 per annum Competitive
Posted: 8 days ago
Maidenhead, Berkshire
Concur Technologies
Salary: Competitive
Posted: 20 days ago
Slough
CPS Group
Salary: £12k - 16k per year + Excellent benefits
Posted: 22 days ago