The table below looks at the statistics for Service Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 55 73 107
Rank change year-on-year
+18 +34
Permanent jobs citing Service Management 241 186 122
As % of all permanent IT jobs located in Berkshire 4.11% 3.39% 2.19%
As % of the Processes & Methodologies category 5.45% 4.56% 2.93%
Number of salaries quoted 143 101 99
Average salary £50,000 £54,000 £38,000
Average salary % change year-on-year
-7.40% +42.10%
90% offered a salary of more than £28,500 £25,000 £29,000
10% offered a salary of more than £74,300 £85,000 £65,000
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4418 4080 4165
As % of all permanent IT jobs located in Berkshire 75.30% 74.43% 74.80%
Number of salaries quoted 2958 3078 3442
Average salary £50,000 £47,000 £46,000
Average salary % change year-on-year
+6.38% +2.17%
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £77,500 £65,000 £67,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Berkshire region.

Service Management Salary Trend in Berkshire

Service Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Berkshire region over the 3 months to 28 August 2014.

Service Management Salary Histogram in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +7 91 £52,500 -11.01% 6
Bracknell -6 23 £37,500 - 1
Newbury +2 17 £55,000 +46.66% 1
Windsor -7 16 £57,500 -23.33%
Slough +7 13 £37,500 -31.81% 2
Maidenhead -28 8 £65,000 -7.14% 2
Wokingham - 5 £39,000 - 1
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 28 August 2014, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 261 (64.29%) ITIL
2 138 (33.99%) Service Delivery
3 132 (32.51%) Telecoms
4 116 (28.57%) SLA
5 84 (20.69%) Project Management
6 83 (20.44%) Microsoft
7 80 (19.70%) Finance
8 79 (19.46%) ITSM
9 78 (19.21%) Degree
10 74 (18.23%) MS Excel
11 59 (14.53%) Windows
12 54 (13.30%) VMware
13 53 (13.05%) SQL
14 51 (12.56%) Linux
15 50 (12.32%) Security Cleared
16 41 (10.10%) Configuration Management
17 39 (9.61%) PRINCE2
18 35 (8.62%) Remedy
19 34 (8.37%) UNIX
20 33 (8.13%) SQL Server
20 33 (8.13%) Management Information System
20 33 (8.13%) Change Management
20 33 (8.13%) Problem Management
21 32 (7.88%) Continuous Improvement
22 31 (7.64%) SC Cleared
22 31 (7.64%) IBM
23 30 (7.39%) Cisco
23 30 (7.39%) VMware Infrastructure
24 28 (6.90%) Stakeholder Management
24 28 (6.90%) Time Management

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 28 August 2014, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (2.96%) IIS
1 12 (2.96%) SharePoint
2 5 (1.23%) WebSphere
3 3 (0.74%) IBM HTTP Server
3 3 (0.74%) Oracle HTTP Server
3 3 (0.74%) Apache
3 3 (0.74%) Tomcat
3 3 (0.74%) Lync
4 2 (0.49%) Quickr
4 2 (0.49%) WebSphere Portal
4 2 (0.49%) Lotus Domino
4 2 (0.49%) MS Exchange
4 2 (0.49%) WebSphere Application Server
4 2 (0.49%) TeamSite
5 1 (0.25%) SAS
5 1 (0.25%) IBM Notes
Applications
1 74 (18.23%) MS Excel
2 25 (6.16%) MS Office
3 7 (1.72%) MS Visio
4 4 (0.99%) MS PowerPoint
5 3 (0.74%) MS Project
Business Applications
1 5 (1.23%) Remedy ITSM
2 3 (0.74%) Oracle Applications
2 3 (0.74%) Dynamics CRM
3 2 (0.49%) Agresso
4 1 (0.25%) SAP FI/CO
4 1 (0.25%) SAP SD
4 1 (0.25%) SAP FI
4 1 (0.25%) SAP MM
4 1 (0.25%) SAP Oil and Gas
4 1 (0.25%) Dynamics AX
4 1 (0.25%) Tesseract
4 1 (0.25%) SAP CO
Cloud Services
1 19 (4.68%) SaaS
2 17 (4.19%) Cloud Computing
3 3 (0.74%) Office 365
4 1 (0.25%) PaaS
Communications & Networking
1 27 (6.65%) Internet
2 20 (4.93%) DNS
3 19 (4.68%) SAN
4 16 (3.94%) Radio Access Network
5 15 (3.69%) VPN
6 14 (3.45%) HTTP
7 13 (3.20%) Firewall
8 10 (2.46%) SMTP
9 9 (2.22%) Wireless
9 9 (2.22%) DHCP
9 9 (2.22%) WAN
10 8 (1.97%) TCP/IP
10 8 (1.97%) DSL
11 7 (1.72%) LAN
12 5 (1.23%) 3G
12 5 (1.23%) Broadband
13 4 (0.99%) LTE
14 3 (0.74%) Ethernet
14 3 (0.74%) 4G
15 2 (0.49%) NAS
Database & Business Intelligence
1 33 (8.13%) SQL Server
2 13 (3.20%) SQL Server Reporting Services
2 13 (3.20%) Relational Database
3 11 (2.71%) MySQL
4 7 (1.72%) Data Warehouse
4 7 (1.72%) OLAP
4 7 (1.72%) SQL Server Integration Services
5 6 (1.48%) RDBMS
6 3 (0.74%) DB2
7 2 (0.49%) SQL Server 2008
8 1 (0.25%) SQL Server 2000
8 1 (0.25%) SQL Server 2005
Development Applications
1 6 (1.48%) Team Foundation Server
2 2 (0.49%) Visual Studio
General
1 132 (32.51%) Telecoms
2 80 (19.70%) Finance
3 27 (6.65%) Retail
4 18 (4.43%) Marketing
5 15 (3.69%) Legal
5 15 (3.69%) Billing
6 14 (3.45%) Banking
7 13 (3.20%) French Language
8 12 (2.96%) Front Office
9 8 (1.97%) German Language
10 7 (1.72%) Law
11 6 (1.48%) Back Office
12 5 (1.23%) Financial Institution
13 3 (0.74%) Pharmaceutical
13 3 (0.74%) Automotive
14 2 (0.49%) Dutch Language
14 2 (0.49%) Manufacturing
15 1 (0.25%) Electronics
15 1 (0.25%) Publishing
15 1 (0.25%) Hungarian Language
Job Titles
1 52 (12.81%) Service Manager
2 46 (11.33%) Analyst
3 35 (8.62%) Delivery Manager
4 29 (7.14%) Services Delivery Manager
5 28 (6.90%) Support Analyst
6 27 (6.65%) Applications Support
7 25 (6.16%) Consultant
8 21 (5.17%) Applications Support Analyst
9 18 (4.43%) Problem Manager
9 18 (4.43%) Administrator
10 16 (3.94%) Technical Support
10 16 (3.94%) Account Manager
11 15 (3.69%) Support Engineer
11 15 (3.69%) Incident Manager
12 14 (3.45%) Technical Design Authority
12 14 (3.45%) Developer
13 11 (2.71%) Release Manager
13 11 (2.71%) Linux Engineer
14 10 (2.46%) Transition Manager
14 10 (2.46%) IT Support
Libraries, Frameworks & Software Standards
1 12 (2.96%) J2EE
2 9 (2.22%) Struts
2 9 (2.22%) Spring
2 9 (2.22%) Spring MVC
3 8 (1.97%) .NET
3 8 (1.97%) XML
4 6 (1.48%) Web Services
5 4 (0.99%) Ajax
5 4 (0.99%) HTML
5 4 (0.99%) CSS
6 3 (0.74%) WebSphere MQ
6 3 (0.74%) CGI
7 2 (0.49%) ASP.NET
7 2 (0.49%) SOAP
8 1 (0.25%) COM
8 1 (0.25%) ASP.NET MVC
8 1 (0.25%) Application Packaging
8 1 (0.25%) Software Packaging
Miscellaneous
1 33 (8.13%) Management Information System
2 24 (5.91%) CMDB
3 16 (3.94%) Computer Science
4 14 (3.45%) Mathematics
5 10 (2.46%) Client/Server
6 8 (1.97%) Physics
7 7 (1.72%) Statistics
8 6 (1.48%) Enterprise Software
9 3 (0.74%) GIS
9 3 (0.74%) Clustering
9 3 (0.74%) PMI
10 2 (0.49%) IPTV
10 2 (0.49%) FMCG
10 2 (0.49%) Mobile App
10 2 (0.49%) N-Tier
11 1 (0.25%) Replication
11 1 (0.25%) DTV
11 1 (0.25%) Mainframe
11 1 (0.25%) Video Conferencing
11 1 (0.25%) Digital Media
Operating Systems
1 59 (14.53%) Windows
2 51 (12.56%) Linux
3 34 (8.37%) UNIX
4 16 (3.94%) Windows 7
5 15 (3.69%) SUSE
6 9 (2.22%) Red Hat Enterprise Linux
7 5 (1.23%) Windows XP
8 3 (0.74%) Solaris
8 3 (0.74%) Windows Server 2012
8 3 (0.74%) Windows Server 2008
9 2 (0.49%) Android
10 1 (0.25%) Windows Server 2003
10 1 (0.25%) CentOS
10 1 (0.25%) Windows Vista
Processes & Methodologies
1 261 (64.29%) ITIL
2 138 (33.99%) Service Delivery
3 84 (20.69%) Project Management
4 79 (19.46%) ITSM
5 41 (10.10%) Configuration Management
6 39 (9.61%) PRINCE2
7 33 (8.13%) Change Management
7 33 (8.13%) Problem Management
8 32 (7.88%) Continuous Improvement
9 28 (6.90%) Stakeholder Management
9 28 (6.90%) Time Management
10 26 (6.40%) Incident Management
11 25 (6.16%) eTOM
12 24 (5.91%) CRM
12 24 (5.91%) Matrix Management
13 23 (5.67%) Performance Management
14 21 (5.17%) Business Intelligence
14 21 (5.17%) Product Management
15 16 (3.94%) Business Development
16 15 (3.69%) Validation
Programming Languages
1 53 (13.05%) SQL
2 13 (3.20%) Java
3 11 (2.71%) Perl
4 10 (2.46%) Korn
5 6 (1.48%) C#
5 6 (1.48%) Shell Script
6 4 (0.99%) Bash Shell
6 4 (0.99%) PowerShell
6 4 (0.99%) C++
6 4 (0.99%) JavaScript
7 3 (0.74%) AWK
7 3 (0.74%) C
7 3 (0.74%) sed
8 1 (0.25%) ABAP
Qualifications
1 78 (19.21%) Degree
2 50 (12.32%) Security Cleared
3 31 (7.64%) SC Cleared
4 23 (5.67%) ITIL Certification
5 13 (3.20%) PMI Certification
6 12 (2.96%) PMP
6 12 (2.96%) Microsoft Certification
7 9 (2.22%) MCSE
8 8 (1.97%) ISEB
9 7 (1.72%) Cisco Certification
9 7 (1.72%) CCNA
9 7 (1.72%) ITIL Foundation Certificate
9 7 (1.72%) MOS
10 6 (1.48%) VMware Certified Professional (VCP)
10 6 (1.48%) MCP
10 6 (1.48%) MCSA
10 6 (1.48%) MCDBA
10 6 (1.48%) Network+ Certification
11 5 (1.23%) OCA
11 5 (1.23%) Oracle Certification
Quality Assurance & Compliance
1 116 (28.57%) SLA
2 15 (3.69%) QA
3 13 (3.20%) ISO/IEC 27001
4 10 (2.46%) PCI DSS
5 5 (1.23%) ISO 9001
6 1 (0.25%) BS15000
6 1 (0.25%) COBIT
System Software
1 30 (7.39%) VMware Infrastructure
2 10 (2.46%) Active Directory
2 10 (2.46%) VMware ESX
3 7 (1.72%) Hyper-V
4 6 (1.48%) VMware Workstation
5 3 (0.74%) Microsoft App-V
5 3 (0.74%) Terminal Services
5 3 (0.74%) KVM
5 3 (0.74%) Tivoli Directory Server
5 3 (0.74%) Microsoft Virtual Server
6 1 (0.25%) qmail
6 1 (0.25%) Squid
Systems Management
1 18 (4.43%) Tivoli
1 18 (4.43%) Netcool
2 15 (3.69%) Nagios
2 15 (3.69%) Puppet
3 12 (2.96%) OpenView
4 11 (2.71%) TeMIP
4 11 (2.71%) Oracle Enterprise Manager
4 11 (2.71%) HP NNM
4 11 (2.71%) OVPI
5 9 (2.22%) SCCM
5 9 (2.22%) NSN NetAct
6 7 (1.72%) WSUS
7 4 (0.99%) NetBackup
8 1 (0.25%) OPNET
8 1 (0.25%) YUM
Vendors
1 83 (20.44%) Microsoft
2 54 (13.30%) VMware
3 35 (8.62%) Remedy
4 31 (7.64%) IBM
5 30 (7.39%) Cisco
6 27 (6.65%) Oracle
7 25 (6.16%) Huawei
7 25 (6.16%) EMC
8 20 (4.93%) Fujitsu
8 20 (4.93%) HP
9 15 (3.69%) BMC
10 10 (2.46%) Red Hat
11 9 (2.22%) Ericsson
11 9 (2.22%) Nokia Solutions and Networks
12 8 (1.97%) Citrix
13 5 (1.23%) BT
13 5 (1.23%) Dell
14 4 (0.99%) ServiceNow
14 4 (0.99%) Salesforce.com
15 3 (0.74%) Ab Initio
Reading, Berkshire
SJB Corporate Ltd
Salary: £70,000 per annum plus 25 days holiday + pension + additional benefits
Posted: 2 hours ago
Reading, Berkshire
Opus Resourcing Ltd
Salary: £60000 - £65000 per annum + £6k Car Allow + Bonus to 20%
Posted: Yesterday
Berkshire
Go Partnership.
Salary: From £34,000 to £34,000 per annum + Benefits
Posted: Yesterday
Slough, Berkshire
Telefonica
Posted: Yesterday
Wokingham, Berkshire
Ashdown IT
Salary: £25000 - £28000 per annum
Posted: Yesterday
Reading, Berkshire
Burns Sheehan
Salary: £35000 - £45000 per annum + Benefits
Posted: Yesterday
Maidenhead, Berkshire
Circle Recruitment
Salary: £60000 - £70000 per annum + Benefits
Posted: Yesterday
Maidenhead, Berkshire
Premier Group Recruitment
Salary: £65000 - £70000 per annum
Posted: Yesterday
Reading, Berkshire
CD Sales Recruitment
Salary: Base £60-85k + Bonus 30% + Full Benefits
Posted: 2 days ago
Reading, Berkshire
CD Sales Recruitment
Salary: Base £60-85k + Bonus 30% + Full Benefits
Posted: 2 days ago
Bracknell, Berkshire
CACI Network Services
Salary: From £60,000 to £70,000 per annum
Posted: 9 days ago
Berkshire
Brightred Resourcing
Salary: £60,000 - £68,000 per year
Posted: 14 days ago
Reading
The People Network
Salary: £70000 - £85000 per annum + Excellent Benefits
Posted: 22 days ago