The table below looks at the statistics for Service Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 61 100 99
Rank change year-on-year
+39 -1
Permanent jobs citing Service Management 224 127 128
As % of all permanent IT jobs located in Berkshire 4.09% 2.34% 2.45%
As % of the Processes & Methodologies category 5.06% 2.95% 3.16%
Number of salaries quoted 126 62 82
Average salary £60,000 £45,000 £45,000
Average salary % change year-on-year
+33.33% -
90% offered a salary of more than £35,000 £32,000 £34,000
10% offered a salary of more than £70,000 £83,000 £64,750
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4423 4306 4048
As % of all permanent IT jobs located in Berkshire 80.77% 79.31% 77.43%
Number of salaries quoted 3186 3139 3283
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £35,000 £32,500 £32,000
10% offered a salary of more than £72,500 £65,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Berkshire region.

Service Management Salary Trend in Berkshire

Service Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Berkshire region over the 3 months to 26 January 2015.

Service Management Salary Histogram in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +39 110 £50,000 +11.11% 13
Bracknell +14 49 £57,500 +53.33% 4
Maidenhead +27 25 £60,000 -29.41% 2
Newbury -2 10 £61,250 +36.11% 1
Slough -8 7 £35,000 -51.04% 1
Windsor -12 2 £85,000 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 26 January 2015, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 315 (59.32%) ITIL
2 190 (35.78%) Telecoms
3 178 (33.52%) Service Delivery
4 169 (31.83%) SLA
5 93 (17.51%) Windows
6 89 (16.76%) Finance
7 87 (16.38%) Degree
8 85 (16.01%) Incident Management
9 76 (14.31%) Problem Management
9 76 (14.31%) Continuous Improvement
10 70 (13.18%) Change Management
11 66 (12.43%) Microsoft
12 64 (12.05%) CRM
13 63 (11.86%) Linux
13 63 (11.86%) Project Management
14 61 (11.49%) Analytical Skills
15 59 (11.11%) SQL
16 58 (10.92%) MS Excel
17 49 (9.23%) Security Cleared
18 47 (8.85%) Marketing
18 47 (8.85%) UNIX
19 45 (8.47%) MS Office
20 43 (8.10%) PRINCE2
20 43 (8.10%) VMware
20 43 (8.10%) Product Management
20 43 (8.10%) Windows 7
21 42 (7.91%) Huawei
22 41 (7.72%) Root Cause Analysis
22 41 (7.72%) Remedy
23 39 (7.34%) Retail

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 26 January 2015, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (2.45%) WebSphere
2 10 (1.88%) WebSphere Portal
2 10 (1.88%) Quickr
2 10 (1.88%) WebSphere Application Server
2 10 (1.88%) Lotus Domino
3 9 (1.69%) Blackberry Enterprise Server
4 8 (1.51%) SharePoint
5 5 (0.94%) Apache
5 5 (0.94%) IIS
6 4 (0.75%) JBoss
7 3 (0.56%) Tomcat
7 3 (0.56%) Oracle HTTP Server
7 3 (0.56%) IBM HTTP Server
8 2 (0.38%) Lync
8 2 (0.38%) BizTalk Server
8 2 (0.38%) MS Exchange
9 1 (0.19%) SharePoint 2010
Applications
1 58 (10.92%) MS Excel
2 45 (8.47%) MS Office
3 5 (0.94%) MS PowerPoint
4 3 (0.56%) MS Project
4 3 (0.56%) MS Visio
Business Applications
1 8 (1.51%) Agresso
2 6 (1.13%) Dynamics CRM
3 4 (0.75%) Oracle Applications
4 1 (0.19%) SAP Oil and Gas
4 1 (0.19%) Remedy ITSM
4 1 (0.19%) Oracle EBS R12
4 1 (0.19%) Oracle Financials
Cloud Services
1 22 (4.14%) SaaS
2 11 (2.07%) Cloud Computing
3 4 (0.75%) Office 365
4 2 (0.38%) Microsoft Azure
Communications & Networking
1 33 (6.21%) Wireless
2 32 (6.03%) Broadband
3 25 (4.71%) VPN
4 24 (4.52%) 4G
5 22 (4.14%) SAN
6 19 (3.58%) ATM
6 19 (3.58%) Radio Access Network
7 17 (3.20%) DSLAM
8 16 (3.01%) NGN
8 16 (3.01%) SDH
9 15 (2.82%) UMTS
9 15 (2.82%) CDMA
10 14 (2.64%) TCP/IP
11 13 (2.45%) LAN
12 12 (2.26%) WAN
13 11 (2.07%) 3G
14 10 (1.88%) VoLTE
15 9 (1.69%) Internet
15 9 (1.69%) Firewall
15 9 (1.69%) Ethernet
Database & Business Intelligence
1 22 (4.14%) SQL Server
2 10 (1.88%) Relational Database
3 9 (1.69%) RDBMS
4 6 (1.13%) SQL Anywhere
4 6 (1.13%) MS Access
4 6 (1.13%) Sybase ASA
5 5 (0.94%) MySQL
5 5 (0.94%) Oracle Database
6 4 (0.75%) Oracle Exadata
7 3 (0.56%) DB2
8 2 (0.38%) PostgreSQL
9 1 (0.19%) SQL Server Integration Services
9 1 (0.19%) OLAP
9 1 (0.19%) Data Warehouse
9 1 (0.19%) Couchbase
9 1 (0.19%) Oracle Database 12c
Development Applications
1 2 (0.38%) Visual Studio
1 2 (0.38%) Fiddler
1 2 (0.38%) Team Foundation Server
General
1 190 (35.78%) Telecoms
2 89 (16.76%) Finance
3 47 (8.85%) Marketing
4 39 (7.34%) Retail
4 39 (7.34%) Billing
5 29 (5.46%) Front Office
6 14 (2.64%) Legal
7 13 (2.45%) Banking
8 11 (2.07%) Advertising
9 3 (0.56%) French Language
10 2 (0.38%) Electronics
11 1 (0.19%) Financial Institution
11 1 (0.19%) Back Office
11 1 (0.19%) Manufacturing
11 1 (0.19%) Law
11 1 (0.19%) Games
Job Titles
1 59 (11.11%) Problem Manager
2 58 (10.92%) Service Manager
3 47 (8.85%) Account Manager
4 36 (6.78%) Analyst
5 34 (6.40%) Incident Manager
6 32 (6.03%) Delivery Manager
7 31 (5.84%) Services Delivery Manager
8 28 (5.27%) Administrator
9 27 (5.08%) Change Manager
10 26 (4.90%) Senior Manager
10 26 (4.90%) Support Specialist
11 20 (3.77%) Architect
12 19 (3.58%) Solutions Architect
13 17 (3.20%) Applications Support
13 17 (3.20%) Consultant
14 16 (3.01%) Systems Administrator
14 16 (3.01%) Service Analyst
15 15 (2.82%) Test Manager
15 15 (2.82%) Developer
15 15 (2.82%) Report Manager
Libraries, Frameworks & Software Standards
1 16 (3.01%) J2EE
2 14 (2.64%) HTML
3 11 (2.07%) Struts
3 11 (2.07%) Spring
3 11 (2.07%) Spring MVC
4 9 (1.69%) XML
5 7 (1.32%) CSS
6 6 (1.13%) .NET
7 4 (0.75%) jQuery
8 3 (0.56%) JSON
8 3 (0.56%) Software Packaging
8 3 (0.56%) WebSphere MQ
9 2 (0.38%) .NET Framework
9 2 (0.38%) ASP.NET
9 2 (0.38%) Web Services
10 1 (0.19%) SOAP
10 1 (0.19%) RabbitMQ
Miscellaneous
1 61 (11.49%) Analytical Skills
2 38 (7.16%) Management Information System
3 32 (6.03%) Statistics
4 15 (2.82%) Enterprise Software
5 9 (1.69%) Blackberry
6 8 (1.51%) Computer Science
6 8 (1.51%) CMDB
7 6 (1.13%) RMADS
7 6 (1.13%) PMI
7 6 (1.13%) CESG
7 6 (1.13%) CESG CLAS
8 4 (0.75%) Cryptography
8 4 (0.75%) Smart Meter
9 3 (0.56%) Smartphone
9 3 (0.56%) Performance Metrics
10 2 (0.38%) FMCG
10 2 (0.38%) User Experience
10 2 (0.38%) N-Tier
10 2 (0.38%) GIS
10 2 (0.38%) Life Science
Operating Systems
1 93 (17.51%) Windows
2 63 (11.86%) Linux
3 47 (8.85%) UNIX
4 43 (8.10%) Windows 7
5 22 (4.14%) SUSE
6 7 (1.32%) Solaris
7 3 (0.56%) Windows XP
7 3 (0.56%) Red Hat Enterprise Linux
8 2 (0.38%) Windows Server 2003
8 2 (0.38%) Windows Vista
8 2 (0.38%) Windows NT
9 1 (0.19%) Windows 8
Processes & Methodologies
1 315 (59.32%) ITIL
2 178 (33.52%) Service Delivery
3 85 (16.01%) Incident Management
4 76 (14.31%) Problem Management
4 76 (14.31%) Continuous Improvement
5 70 (13.18%) Change Management
6 64 (12.05%) CRM
7 63 (11.86%) Project Management
8 43 (8.10%) PRINCE2
8 43 (8.10%) Product Management
9 41 (7.72%) Root Cause Analysis
10 36 (6.78%) ITSM
11 35 (6.59%) eTOM
12 34 (6.40%) Agile Software Development
13 33 (6.21%) Configuration Management
14 32 (6.03%) ITIL V2
15 25 (4.71%) Performance Management
16 22 (4.14%) Risk Management
17 18 (3.39%) Network Architecture
18 17 (3.20%) Release Management
Programming Languages
1 59 (11.11%) SQL
2 14 (2.64%) Java
3 7 (1.32%) JavaScript
3 7 (1.32%) T-SQL
4 5 (0.94%) Bash Shell
5 4 (0.75%) Shell Script
6 3 (0.56%) AWK
6 3 (0.56%) Korn
6 3 (0.56%) Perl
6 3 (0.56%) sed
7 2 (0.38%) C
7 2 (0.38%) C#
Qualifications
1 87 (16.38%) Degree
2 49 (9.23%) Security Cleared
3 38 (7.16%) SC Cleared
4 34 (6.40%) PMI Certification
5 28 (5.27%) ITIL Certification
5 28 (5.27%) PMP
6 10 (1.88%) IBM Certification
7 6 (1.13%) CNE
7 6 (1.13%) Novell Certification
7 6 (1.13%) MCP
8 5 (0.94%) Microsoft Certification
9 4 (0.75%) MCSE
10 3 (0.56%) CCNA
10 3 (0.56%) CISSP
10 3 (0.56%) Cisco Certification
10 3 (0.56%) CISM
10 3 (0.56%) DV Cleared
10 3 (0.56%) ITIL Foundation Certificate
11 2 (0.38%) MCITP
12 1 (0.19%) CGEIT
Quality Assurance & Compliance
1 169 (31.83%) SLA
2 24 (4.52%) PCI DSS
3 11 (2.07%) ISO/IEC 27001
4 6 (1.13%) QA
5 5 (0.94%) ISO 9001
6 2 (0.38%) ISO 9000
6 2 (0.38%) Sarbanes-Oxley
7 1 (0.19%) BS15000
System Software
1 20 (3.77%) Active Directory
2 8 (1.51%) VMware Infrastructure
3 3 (0.56%) Hyper-V
3 3 (0.56%) Tivoli Directory Server
Systems Management
1 31 (5.84%) Nagios
2 26 (4.90%) Puppet
3 11 (2.07%) Netcool
4 8 (1.51%) Tivoli
5 6 (1.13%) NetBackup
5 6 (1.13%) SCCM
6 5 (0.94%) logstash
7 4 (0.75%) OVPI
7 4 (0.75%) HP NNM
7 4 (0.75%) TeMIP
7 4 (0.75%) OpenView
8 2 (0.38%) SCOM
9 1 (0.19%) NSN NetAct
9 1 (0.19%) Oracle Enterprise Manager
9 1 (0.19%) WSUS
Vendors
1 66 (12.43%) Microsoft
2 43 (8.10%) VMware
3 42 (7.91%) Huawei
4 41 (7.72%) Remedy
5 34 (6.40%) Cisco
6 31 (5.84%) Fujitsu
7 27 (5.08%) Oracle
8 25 (4.71%) EMC
9 20 (3.77%) IBM
10 13 (2.45%) Citrix
11 10 (1.88%) HP
11 10 (1.88%) Lotus
12 7 (1.32%) BT
13 6 (1.13%) Novell
13 6 (1.13%) Sybase
14 5 (0.94%) Juniper
14 5 (0.94%) BMC
14 5 (0.94%) Splunk
15 4 (0.75%) Nortel
16 3 (0.56%) Ericsson
Bracknell, Berkshire
Vodafone
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18000 - £20000 per annum + ben+training
Posted: 2 days ago
Maidenhead, Berkshire
EarthStream Global
Salary: From £50,000 to £60,000 per annum
Posted: 2 days ago
Bracknell, Berkshire
Spencer Rose
Salary: From £50,000 to £65,000 per annum
Posted: 3 days ago
Reading, Berkshire
JM
Salary: £45000 - £65000 per annum + Bonus + Benefits
Posted: 3 days ago
Reading
Incite Insight
Salary: £0 - £20,000 per year
Posted: 3 days ago
Reading
Incite Insight
Salary: up to £20,000
Posted: 3 days ago
Berkshire
Interquest - IQ ESM
Salary: £45000 - £75000 per annum
Posted: 4 days ago
Newbury, Berkshire
Austin Fraser
Salary: £60000.00 - £65000.00 per annum + Benefits
Posted: 5 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent package - full details upon request
Posted: 5 days ago
Bracknell
Streamline Connections
Salary: £60000 - £70000 per annum
Posted: 6 days ago
Reading, Berkshire
Jonothan Bosworth
Salary: From £50,000 to £75,000 per annum
Posted: 6 days ago
Bracknell
DP Connect
Salary: £65000 - £70000 per annum + Pension, Health Insurance, Bonus,
Posted: 10 days ago
Berkshire
Interquest - IQ ESM
Salary: £70000 per annum + Benefits
Posted: 10 days ago
Reading, Berkshire
Symantec
Salary: Competitive
Posted: 12 days ago
Reading, Berkshire
CGI
Salary: £55000 - £70000 per annum + benefits
Posted: 13 days ago
Reading, Berkshire
CGI
Salary: £55000 - £70000 per annum + benefits
Posted: 13 days ago
Reading
The People Network
Salary: £55000 - £65000 per annum + excellent benefits
Posted: 17 days ago
Reading
Austin Fraser Limited
Salary: £45000.00 - £55000.00 per annum
Posted: 17 days ago