The table below looks at the statistics for Service Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 52 69 98
Rank change year-on-year
+17 +29
Permanent jobs citing Service Management 268 194 147
As % of all permanent IT jobs located in Berkshire 4.52% 3.50% 2.64%
As % of the Processes & Methodologies category 5.85% 4.59% 3.46%
Number of salaries quoted 161 102 118
Average salary £50,000 £54,500 £38,000
Average salary % change year-on-year
-8.25% +43.42%
90% offered a salary of more than £27,500 £25,000 £29,000
10% offered a salary of more than £70,000 £75,000 £62,500
UK excluding London average salary £42,500 £45,000 £42,250
% change year-on-year
-5.55% +6.50%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4579 4231 4246
As % of all permanent IT jobs located in Berkshire 77.30% 76.34% 76.34%
Number of salaries quoted 3051 3176 3507
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £75,000 £62,500 £70,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Berkshire region.

Service Management Salary Trend in Berkshire

Service Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Berkshire region over the 3 months to 15 September 2014.

Service Management Salary Histogram in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +15 106 £50,000 -15.25% 7
Bracknell -6 26 £38,750 +3.33% 2
Newbury +14 20 £55,000 +46.66% 2
Windsor -10 18 £57,500 -14.81%
Slough +5 15 £33,750 -28.94% 6
Maidenhead -37 8 £65,000 -7.14% 1
Wokingham +1 7 £31,000 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 15 September 2014, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 274 (62.56%) ITIL
2 149 (34.02%) Service Delivery
3 139 (31.74%) Telecoms
4 130 (29.68%) SLA
5 89 (20.32%) Microsoft
6 81 (18.49%) Finance
7 79 (18.04%) ITSM
8 77 (17.58%) MS Excel
8 77 (17.58%) Degree
9 76 (17.35%) Project Management
10 66 (15.07%) SQL
11 63 (14.38%) Windows
12 55 (12.56%) VMware
13 52 (11.87%) Linux
14 51 (11.64%) Analytical Skills
15 48 (10.96%) Security Cleared
16 41 (9.36%) UNIX
16 41 (9.36%) Configuration Management
17 38 (8.68%) Remedy
17 38 (8.68%) Change Management
18 37 (8.45%) SQL Server
19 35 (7.99%) PRINCE2
19 35 (7.99%) Management Information System
20 33 (7.53%) Problem Management
21 32 (7.31%) Continuous Improvement
21 32 (7.31%) Cisco
21 32 (7.31%) IBM
22 30 (6.85%) Oracle
22 30 (6.85%) Incident Management
23 29 (6.62%) Time Management

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 15 September 2014, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (3.20%) IIS
2 12 (2.74%) SharePoint
3 8 (1.83%) WebSphere
4 5 (1.14%) WebSphere Portal
4 5 (1.14%) Quickr
4 5 (1.14%) WebSphere Application Server
4 5 (1.14%) Lotus Domino
5 3 (0.68%) Apache
5 3 (0.68%) Tomcat
5 3 (0.68%) Oracle HTTP Server
5 3 (0.68%) IBM HTTP Server
5 3 (0.68%) Lync
6 2 (0.46%) TeamSite
6 2 (0.46%) MS Exchange
7 1 (0.23%) SAS
7 1 (0.23%) IBM Notes
Applications
1 77 (17.58%) MS Excel
2 26 (5.94%) MS Office
3 7 (1.60%) MS Visio
4 5 (1.14%) MS PowerPoint
5 4 (0.91%) MS Project
Business Applications
1 6 (1.37%) Dynamics CRM
2 5 (1.14%) Remedy ITSM
3 4 (0.91%) Oracle Applications
4 3 (0.68%) Agresso
5 1 (0.23%) SAP SD
5 1 (0.23%) SAP FI
5 1 (0.23%) SAP MM
5 1 (0.23%) SAP FI/CO
5 1 (0.23%) SAP CO
5 1 (0.23%) Oracle Financials
Cloud Services
1 25 (5.71%) SaaS
2 17 (3.88%) Cloud Computing
3 3 (0.68%) Office 365
4 1 (0.23%) PaaS
Communications & Networking
1 27 (6.16%) Internet
2 21 (4.79%) SAN
3 20 (4.57%) VPN
4 18 (4.11%) DNS
4 18 (4.11%) Radio Access Network
5 13 (2.97%) Firewall
6 12 (2.74%) HTTP
7 10 (2.28%) TCP/IP
8 9 (2.05%) WAN
8 9 (2.05%) DHCP
8 9 (2.05%) Wireless
9 8 (1.83%) DSL
10 7 (1.60%) LAN
11 6 (1.37%) SMTP
12 5 (1.14%) 3G
12 5 (1.14%) Broadband
13 4 (0.91%) LTE
14 3 (0.68%) 4G
14 3 (0.68%) Ethernet
15 2 (0.46%) ATM
Database & Business Intelligence
1 37 (8.45%) SQL Server
2 14 (3.20%) Relational Database
3 13 (2.97%) MySQL
3 13 (2.97%) SQL Server Reporting Services
4 8 (1.83%) RDBMS
5 6 (1.37%) OLAP
5 6 (1.37%) Data Warehouse
5 6 (1.37%) SQL Server Integration Services
6 3 (0.68%) DB2
7 2 (0.46%) SQL Server 2008
7 2 (0.46%) Oracle Exadata
7 2 (0.46%) Oracle Database
8 1 (0.23%) SQL Server 2000
8 1 (0.23%) SQL Server 2005
Development Applications
1 6 (1.37%) Team Foundation Server
2 2 (0.46%) Visual Studio
General
1 139 (31.74%) Telecoms
2 81 (18.49%) Finance
3 29 (6.62%) Retail
4 16 (3.65%) Billing
4 16 (3.65%) Banking
4 16 (3.65%) Marketing
5 15 (3.42%) French Language
6 14 (3.20%) Front Office
7 13 (2.97%) Legal
8 8 (1.83%) German Language
9 6 (1.37%) Back Office
10 5 (1.14%) Financial Institution
10 5 (1.14%) Law
11 3 (0.68%) Pharmaceutical
11 3 (0.68%) Automotive
12 2 (0.46%) Dutch Language
13 1 (0.23%) Manufacturing
13 1 (0.23%) Publishing
13 1 (0.23%) Local Government
13 1 (0.23%) Hungarian Language
Job Titles
1 49 (11.19%) Analyst
2 48 (10.96%) Service Manager
3 33 (7.53%) Delivery Manager
4 32 (7.31%) Applications Support
5 28 (6.39%) Support Analyst
6 27 (6.16%) Services Delivery Manager
7 23 (5.25%) Consultant
8 21 (4.79%) Applications Support Analyst
8 21 (4.79%) Problem Manager
9 20 (4.57%) Administrator
10 18 (4.11%) Incident Manager
11 17 (3.88%) Support Engineer
11 17 (3.88%) Support Specialist
12 16 (3.65%) Technical Support
12 16 (3.65%) Account Manager
12 16 (3.65%) Developer
13 14 (3.20%) Release Manager
13 14 (3.20%) Change Manager
13 14 (3.20%) Technical Design Authority
14 10 (2.28%) IT Support
Libraries, Frameworks & Software Standards
1 13 (2.97%) J2EE
2 10 (2.28%) Struts
2 10 (2.28%) Spring
2 10 (2.28%) Spring MVC
3 8 (1.83%) XML
3 8 (1.83%) .NET
4 6 (1.37%) Web Services
5 5 (1.14%) CSS
5 5 (1.14%) HTML
6 4 (0.91%) Ajax
7 3 (0.68%) CGI
7 3 (0.68%) WebSphere MQ
7 3 (0.68%) Software Packaging
8 2 (0.46%) ASP.NET
8 2 (0.46%) SOAP
9 1 (0.23%) COM
9 1 (0.23%) jQuery
9 1 (0.23%) ASP.NET MVC
9 1 (0.23%) Application Packaging
Miscellaneous
1 51 (11.64%) Analytical Skills
2 35 (7.99%) Management Information System
3 23 (5.25%) CMDB
4 16 (3.65%) Computer Science
5 14 (3.20%) Mathematics
6 8 (1.83%) Physics
6 8 (1.83%) Statistics
6 8 (1.83%) Enterprise Software
7 6 (1.37%) Client/Server
8 3 (0.68%) PMI
8 3 (0.68%) Clustering
8 3 (0.68%) GIS
8 3 (0.68%) FMCG
9 2 (0.46%) Smart Meter
9 2 (0.46%) Mobile App
9 2 (0.46%) IPTV
9 2 (0.46%) N-Tier
10 1 (0.23%) Mainframe
10 1 (0.23%) Economics
10 1 (0.23%) Replication
Operating Systems
1 63 (14.38%) Windows
2 52 (11.87%) Linux
3 41 (9.36%) UNIX
4 17 (3.88%) SUSE
4 17 (3.88%) Windows 7
5 8 (1.83%) Red Hat Enterprise Linux
6 5 (1.14%) Windows XP
7 3 (0.68%) Solaris
7 3 (0.68%) Windows Server 2012
7 3 (0.68%) Windows Server 2008
8 2 (0.46%) Android
9 1 (0.23%) Windows Vista
9 1 (0.23%) Windows Server 2003
9 1 (0.23%) CentOS
Processes & Methodologies
1 274 (62.56%) ITIL
2 149 (34.02%) Service Delivery
3 79 (18.04%) ITSM
4 76 (17.35%) Project Management
5 41 (9.36%) Configuration Management
6 38 (8.68%) Change Management
7 35 (7.99%) PRINCE2
8 33 (7.53%) Problem Management
9 32 (7.31%) Continuous Improvement
10 30 (6.85%) Incident Management
11 29 (6.62%) Time Management
12 28 (6.39%) CRM
12 28 (6.39%) Stakeholder Management
13 27 (6.16%) eTOM
14 26 (5.94%) Agile Software Development
15 24 (5.48%) Matrix Management
16 21 (4.79%) Performance Management
17 20 (4.57%) Business Intelligence
18 19 (4.34%) Release Management
19 17 (3.88%) Product Management
Programming Languages
1 66 (15.07%) SQL
2 14 (3.20%) Java
3 11 (2.51%) Perl
4 10 (2.28%) Korn
5 6 (1.37%) Shell Script
5 6 (1.37%) C#
6 5 (1.14%) JavaScript
7 4 (0.91%) C++
7 4 (0.91%) PowerShell
7 4 (0.91%) Bash Shell
8 3 (0.68%) sed
8 3 (0.68%) AWK
8 3 (0.68%) C
9 1 (0.23%) ABAP
Qualifications
1 77 (17.58%) Degree
2 48 (10.96%) Security Cleared
3 29 (6.62%) SC Cleared
4 24 (5.48%) ITIL Certification
5 14 (3.20%) Microsoft Certification
6 13 (2.97%) PMI Certification
7 12 (2.74%) PMP
8 11 (2.51%) MCSE
9 9 (2.05%) CCNA
9 9 (2.05%) Cisco Certification
10 7 (1.60%) MOS
10 7 (1.60%) ITIL Foundation Certificate
11 6 (1.37%) VMware Certified Professional (VCP)
11 6 (1.37%) Network+ Certification
11 6 (1.37%) ISEB
11 6 (1.37%) MCSA
11 6 (1.37%) MCDBA
11 6 (1.37%) MCP
12 5 (1.14%) IBM Certification
12 5 (1.14%) OCA
Quality Assurance & Compliance
1 130 (29.68%) SLA
2 16 (3.65%) PCI DSS
3 13 (2.97%) ISO/IEC 27001
4 11 (2.51%) QA
5 5 (1.14%) ISO 9001
6 1 (0.23%) COBIT
6 1 (0.23%) BS15000
System Software
1 27 (6.16%) VMware Infrastructure
2 10 (2.28%) Active Directory
2 10 (2.28%) VMware ESX
3 7 (1.60%) Hyper-V
4 6 (1.37%) VMware Workstation
5 3 (0.68%) Microsoft App-V
5 3 (0.68%) Terminal Services
5 3 (0.68%) Microsoft Virtual Server
5 3 (0.68%) Tivoli Directory Server
6 1 (0.23%) qmail
6 1 (0.23%) Squid
Systems Management
1 19 (4.34%) Netcool
2 17 (3.88%) Nagios
2 17 (3.88%) Tivoli
2 17 (3.88%) Puppet
3 11 (2.51%) SCCM
3 11 (2.51%) Oracle Enterprise Manager
3 11 (2.51%) OpenView
4 10 (2.28%) TeMIP
4 10 (2.28%) HP NNM
4 10 (2.28%) OVPI
5 7 (1.60%) NSN NetAct
5 7 (1.60%) WSUS
6 6 (1.37%) NetBackup
7 1 (0.23%) OPNET
7 1 (0.23%) YUM
Vendors
1 89 (20.32%) Microsoft
2 55 (12.56%) VMware
3 38 (8.68%) Remedy
4 32 (7.31%) Cisco
4 32 (7.31%) IBM
5 30 (6.85%) Oracle
6 25 (5.71%) EMC
7 22 (5.02%) Huawei
8 21 (4.79%) Fujitsu
9 16 (3.65%) HP
10 14 (3.20%) BMC
11 9 (2.05%) Red Hat
12 8 (1.83%) Citrix
13 7 (1.60%) Ericsson
13 7 (1.60%) Nokia Solutions and Networks
14 6 (1.37%) Lotus
14 6 (1.37%) BT
15 4 (0.91%) Salesforce.com
15 4 (0.91%) ServiceNow
15 4 (0.91%) LANDesk
Berkshire
Go Partnership.
Salary: From £34,000 to £40,000 per annum + Benefits
Posted: 14 hours ago
Reading, Berkshire
Opus Recruitment Solutions Ltd
Salary: £35000 to £45000 per annum
Posted: 3 days ago
Berkshire
IBS Consulting
Salary: £0 per year
Posted: 4 days ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Neg. dependant on exp.
Posted: 4 days ago
Newbury, Berkshire
Resource Solutions Group - Sovereign Housing
Salary: Benefits
Posted: 4 days ago
Reading, Berkshire
Burns Sheehan
Salary: £35000 - £45000 per annum + Benefits
Posted: 5 days ago
Reading, Berkshire
IT Talent Solutions
Salary: From £24,000 to £28,000 per annum
Posted: 5 days ago
Reading, Berkshire
CGI
Salary: £40000 - £60000 per annum + excellent benefits
Posted: 6 days ago
High Wycombe, Slough, Maidenhead
Brightred Resourcing
Salary: £65k plus car allowance, bonus and benefits.
Posted: 10 days ago
Reading
The People Network
Salary: £70000 - £75000 per annum + Package
Posted: 12 days ago
Slough
Telefonica
Salary: Competitive + Benefits
Posted: 12 days ago
Slough
Telefonica
Salary: Competitive + Benefits
Posted: 14 days ago
Slough, Berkshire
Telefonica
Posted: 19 days ago
Bracknell, Berkshire
CACI Network Services
Salary: From £60,000 to £70,000 per annum
Posted: 27 days ago