The first table below looks at the demand for Service Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Berkshire region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 68 86 150
Rank change year-on-year
+18 +64
Permanent jobs citing Service Management 168 153 89
As % of all permanent IT jobs located in Berkshire 3.04% 2.79% 1.49%
As % of the Processes & Methodologies category 4.13% 3.83% 2.02%
Number of salaries quoted 116 96 76
Average salary £45,000 £42,500 £44,500
Average salary % change year-on-year
+5.88% -4.49%
90% offered a salary of more than £30,000 £25,000 £30,000
10% offered a salary of more than £81,250 £85,000 £75,000
UK excluding London average salary £44,000 £42,500 £42,500
% change year-on-year
+3.52% -
Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4065 3990 4408
As % of all permanent IT jobs located in Berkshire 73.64% 72.78% 73.58%
Number of salaries quoted 2779 3084 3713
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £30,000 £31,500 £30,250
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
South East

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Berkshire region.

Service Management Salary Trend in Berkshire

Service Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Berkshire region over the 3 months to 23 July 2014.

Service Management Salary Histogram in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -6 59 £65,000 +44.44% 7
Bracknell -6 22 £37,500 -
Slough +10 14 £47,000 -21.66% 2
Newbury +15 13 £50,000 +18.34% 3
Maidenhead -21 6 £39,000 -44.28%
Windsor -2 2 £70,000 -20.00% 1
Wokingham - 2 £67,500 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 23 July 2014, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 226 (67.26%) ITIL
2 114 (33.93%) Telecoms
3 111 (33.04%) Service Delivery
4 92 (27.38%) Project Management
5 90 (26.79%) ITSM
6 75 (22.32%) Finance
7 73 (21.73%) Microsoft
8 72 (21.43%) SLA
9 63 (18.75%) MS Excel
10 62 (18.45%) Degree
11 45 (13.39%) Security Cleared
12 44 (13.10%) PRINCE2
13 42 (12.50%) Windows
14 41 (12.20%) SQL
15 35 (10.42%) Configuration Management
15 35 (10.42%) VMware
16 31 (9.23%) IBM
16 31 (9.23%) SC Cleared
17 30 (8.93%) VMware Infrastructure
17 30 (8.93%) Performance Management
17 30 (8.93%) Continuous Improvement
17 30 (8.93%) SQL Server
17 30 (8.93%) Stakeholder Management
18 28 (8.33%) CMDB
18 28 (8.33%) Time Management
19 27 (8.04%) Problem Management
20 26 (7.74%) Management Information System
20 26 (7.74%) Internet
20 26 (7.74%) Matrix Management
20 26 (7.74%) Huawei

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 23 July 2014, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (3.27%) IIS
2 10 (2.98%) SharePoint
3 3 (0.89%) Lync
4 2 (0.60%) MS Exchange
4 2 (0.60%) TeamSite
5 1 (0.30%) Blackberry Enterprise Server
5 1 (0.30%) CMS
5 1 (0.30%) Exchange Server 2007
5 1 (0.30%) SAS
5 1 (0.30%) Exchange Server 2010
5 1 (0.30%) Exchange Server 2013
Applications
1 63 (18.75%) MS Excel
2 20 (5.95%) MS Office
3 6 (1.79%) MS Visio
4 2 (0.60%) MS PowerPoint
4 2 (0.60%) MS Project
Business Applications
1 4 (1.19%) Remedy ITSM
2 1 (0.30%) Agresso
2 1 (0.30%) SAP SD
2 1 (0.30%) SAP FI
2 1 (0.30%) SAP MM
2 1 (0.30%) SAP FI/CO
2 1 (0.30%) SAP CO
2 1 (0.30%) Tesseract
2 1 (0.30%) SAP Oil and Gas
2 1 (0.30%) Dynamics AX
Cloud Services
1 16 (4.76%) Cloud Computing
2 12 (3.57%) SaaS
3 2 (0.60%) Office 365
Communications & Networking
1 26 (7.74%) Internet
2 20 (5.95%) DNS
3 16 (4.76%) Radio Access Network
4 12 (3.57%) Wireless
5 10 (2.98%) HTTP
5 10 (2.98%) SMTP
6 9 (2.68%) DHCP
6 9 (2.68%) Firewall
7 8 (2.38%) DSL
8 7 (2.08%) TCP/IP
9 6 (1.79%) WAN
10 5 (1.49%) SAN
10 5 (1.49%) 3G
10 5 (1.49%) Broadband
10 5 (1.49%) LTE
11 4 (1.19%) LAN
12 2 (0.60%) VPN
12 2 (0.60%) 2G
12 2 (0.60%) NAS
12 2 (0.60%) 4G
Database & Business Intelligence
1 30 (8.93%) SQL Server
2 15 (4.46%) Relational Database
3 13 (3.87%) SQL Server Reporting Services
4 11 (3.27%) MySQL
5 9 (2.68%) SQL Server Integration Services
5 9 (2.68%) OLAP
5 9 (2.68%) Data Warehouse
6 6 (1.79%) RDBMS
7 2 (0.60%) SQL Server 2008
8 1 (0.30%) SQL Server 2005
8 1 (0.30%) SQL Server 2000
Development Applications
1 4 (1.19%) Team Foundation Server
2 2 (0.60%) Visual Studio
General
1 114 (33.93%) Telecoms
2 75 (22.32%) Finance
3 17 (5.06%) Legal
3 17 (5.06%) Retail
4 16 (4.76%) Marketing
5 14 (4.17%) Banking
6 12 (3.57%) Law
6 12 (3.57%) French Language
7 8 (2.38%) German Language
7 8 (2.38%) Front Office
8 7 (2.08%) Billing
9 6 (1.79%) Back Office
10 5 (1.49%) Financial Institution
11 3 (0.89%) Pharmaceutical
11 3 (0.89%) Automotive
12 2 (0.60%) Manufacturing
12 2 (0.60%) Dutch Language
13 1 (0.30%) Publishing
13 1 (0.30%) Electronics
13 1 (0.30%) Local Government
Job Titles
1 51 (15.18%) Service Manager
2 43 (12.80%) Analyst
3 32 (9.52%) Delivery Manager
4 30 (8.93%) Consultant
5 27 (8.04%) Services Delivery Manager
6 25 (7.44%) Support Analyst
7 19 (5.65%) Applications Support
8 18 (5.36%) Applications Support Analyst
9 17 (5.06%) Technical Design Authority
10 15 (4.46%) Transition Manager
10 15 (4.46%) Support Engineer
11 14 (4.17%) Technical Support
12 11 (3.27%) Architect
13 10 (2.98%) Account Manager
13 10 (2.98%) Technical Consultant
13 10 (2.98%) Incident Manager
13 10 (2.98%) Service Transition Manager
13 10 (2.98%) IT Support
14 9 (2.68%) Services Director
14 9 (2.68%) Platform Engineer
Libraries, Frameworks & Software Standards
1 7 (2.08%) XML
2 5 (1.49%) Spring
2 5 (1.49%) Spring MVC
2 5 (1.49%) .NET
2 5 (1.49%) J2EE
2 5 (1.49%) Struts
2 5 (1.49%) Web Services
3 4 (1.19%) CGI
4 3 (0.89%) Ajax
4 3 (0.89%) HTML
5 2 (0.60%) SOAP
5 2 (0.60%) ASP.NET
6 1 (0.30%) COM
6 1 (0.30%) Application Packaging
6 1 (0.30%) ASP.NET MVC
Miscellaneous
1 28 (8.33%) CMDB
2 26 (7.74%) Management Information System
3 16 (4.76%) Computer Science
4 13 (3.87%) Mathematics
5 11 (3.27%) Client/Server
6 8 (2.38%) Physics
7 3 (0.89%) GIS
7 3 (0.89%) PMI
7 3 (0.89%) Clustering
8 2 (0.60%) Statistics
8 2 (0.60%) IPTV
8 2 (0.60%) Mobile App
8 2 (0.60%) FMCG
9 1 (0.30%) iPhone
9 1 (0.30%) Open Source
9 1 (0.30%) iPad
9 1 (0.30%) Enterprise Software
9 1 (0.30%) Smartphone
9 1 (0.30%) CCTV
9 1 (0.30%) Human Factors
Operating Systems
1 42 (12.50%) Windows
2 25 (7.44%) Linux
3 24 (7.14%) UNIX
4 10 (2.98%) Windows 7
5 7 (2.08%) Red Hat Enterprise Linux
6 5 (1.49%) Windows XP
7 3 (0.89%) Windows Server 2008
7 3 (0.89%) Windows Server 2012
8 2 (0.60%) Android
9 1 (0.30%) CentOS
9 1 (0.30%) Mac OS X
9 1 (0.30%) Windows Server 2003
9 1 (0.30%) SUSE
9 1 (0.30%) Apple iOS
9 1 (0.30%) Windows 8
Processes & Methodologies
1 226 (67.26%) ITIL
2 111 (33.04%) Service Delivery
3 92 (27.38%) Project Management
4 90 (26.79%) ITSM
5 44 (13.10%) PRINCE2
6 35 (10.42%) Configuration Management
7 30 (8.93%) Stakeholder Management
7 30 (8.93%) Performance Management
7 30 (8.93%) Continuous Improvement
8 28 (8.33%) Time Management
9 27 (8.04%) Problem Management
10 26 (7.74%) Matrix Management
11 22 (6.55%) Business Intelligence
12 21 (6.25%) Change Management
12 21 (6.25%) eTOM
13 20 (5.95%) Business Development
14 17 (5.06%) Fault Management
15 16 (4.76%) Operations Management
15 16 (4.76%) Product Management
16 15 (4.46%) Incident Management
Programming Languages
1 41 (12.20%) SQL
2 11 (3.27%) Perl
3 8 (2.38%) Java
3 8 (2.38%) Korn
4 6 (1.79%) PowerShell
5 5 (1.49%) C#
6 3 (0.89%) C++
6 3 (0.89%) JavaScript
6 3 (0.89%) Shell Script
7 1 (0.30%) Bash Shell
7 1 (0.30%) C
7 1 (0.30%) VBScript
7 1 (0.30%) ABAP
Qualifications
1 62 (18.45%) Degree
2 45 (13.39%) Security Cleared
3 31 (9.23%) SC Cleared
4 22 (6.55%) ITIL Certification
5 13 (3.87%) ISEB
6 12 (3.57%) Microsoft Certification
7 9 (2.68%) MCSE
7 9 (2.68%) PMI Certification
8 8 (2.38%) MOS
8 8 (2.38%) PMP
9 7 (2.08%) Cisco Certification
10 6 (1.79%) CCNA
10 6 (1.79%) MCSA
10 6 (1.79%) MCDBA
10 6 (1.79%) MCP
10 6 (1.79%) VMware Certified Professional (VCP)
10 6 (1.79%) Network+ Certification
11 5 (1.49%) MCITP
11 5 (1.49%) OCA
11 5 (1.49%) Oracle Certification
Quality Assurance & Compliance
1 72 (21.43%) SLA
2 13 (3.87%) QA
3 10 (2.98%) ISO/IEC 27001
4 3 (0.89%) ISO/IEC 20000
4 3 (0.89%) ISO 9001
5 1 (0.30%) COBIT
System Software
1 30 (8.93%) VMware Infrastructure
2 12 (3.57%) Active Directory
3 10 (2.98%) VMware ESX
4 8 (2.38%) Hyper-V
5 6 (1.79%) VMware Workstation
6 4 (1.19%) Microsoft App-V
6 4 (1.19%) KVM
7 3 (0.89%) Microsoft Virtual Server
7 3 (0.89%) Terminal Services
8 1 (0.30%) qmail
8 1 (0.30%) Squid
8 1 (0.30%) Xen
Systems Management
1 19 (5.65%) Tivoli
2 17 (5.06%) Netcool
3 15 (4.46%) OpenView
3 15 (4.46%) NSN NetAct
4 13 (3.87%) OVPI
4 13 (3.87%) TeMIP
4 13 (3.87%) HP NNM
5 11 (3.27%) Oracle Enterprise Manager
6 8 (2.38%) SCCM
7 7 (2.08%) WSUS
8 1 (0.30%) Nagios
8 1 (0.30%) OPNET
8 1 (0.30%) YUM
8 1 (0.30%) Puppet
Vendors
1 73 (21.73%) Microsoft
2 35 (10.42%) VMware
3 31 (9.23%) IBM
4 26 (7.74%) Huawei
5 22 (6.55%) Remedy
6 21 (6.25%) HP
7 20 (5.95%) Oracle
8 16 (4.76%) BMC
9 15 (4.46%) Ericsson
9 15 (4.46%) EMC
9 15 (4.46%) Nokia Solutions and Networks
10 14 (4.17%) Fujitsu
11 12 (3.57%) Cisco
12 8 (2.38%) Red Hat
13 6 (1.79%) Citrix
14 4 (1.19%) Dell
14 4 (1.19%) Cramer
14 4 (1.19%) Amdocs
14 4 (1.19%) NetCracker
15 3 (0.89%) ServiceNow
Reading, Berkshire
CGI
Salary: £60000 - £75000 per annum + benefits
Posted: Yesterday
Reading, Berkshire
Bentley Whitaker
Salary: From £23,000 to £27,000 per annum
Posted: Yesterday
Reading, Berkshire
Bentley Whitaker
Salary: From £18,000 to £25,000 per annum
Posted: Yesterday
Newbury, Berkshire
Austin Fraser
Salary: £50000.00 - £60000.00 per annum + Benefits
Posted: 3 days ago
Newbury, Berkshire
Austin Fraser
Salary: £50000.00 - £60000.00 per annum + Benefits
Posted: 3 days ago
Reading, Berkshire
Experis Ltd
Salary: £70000.00 - £76500.00 per annum
Posted: 5 days ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 6 days ago
Reading, Berkshire
Opus Resourcing Ltd
Salary: £57000 - £60000 per annum + £6k Car Allow + Bonus to 20%
Posted: 6 days ago
Slough
CPS Group
Salary: £25000 - £28000 per annum + benefits.
Posted: 7 days ago
Berkshire
Brightred Resourcing
Salary: £50,000 - £68,000 per year
Posted: 7 days ago
Reading, Berkshire
Atos
Salary: Competitive Salary + Benefits
Posted: 11 days ago