The table below looks at the statistics for Service Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 53 87 89
Rank change year-on-year
+34 +2
Permanent jobs citing Service Management 257 160 154
As % of all permanent IT jobs located in Berkshire 4.42% 2.70% 2.83%
As % of the Processes & Methodologies category 5.52% 3.43% 3.67%
Number of salaries quoted 120 80 94
Average salary £55,000 £50,000 £45,000
Average salary % change year-on-year
+10.00% +11.11%
90% offered a salary of more than £35,000 £34,000 £29,000
10% offered a salary of more than £70,000 £73,000 £62,500
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4654 4665 4193
As % of all permanent IT jobs located in Berkshire 79.95% 78.77% 76.92%
Number of salaries quoted 3189 3387 3406
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Berkshire region.

Service Management Salary Trend in Berkshire

Service Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Berkshire region over the 3 months to 18 December 2014.

Service Management Salary Histogram in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +44 138 £48,750 +0.51% 10
Bracknell +9 56 £48,750 +30.00% 5
Maidenhead +28 27 £62,500 -7.40% 1
Slough -21 10 £35,000 -52.05% 2
Windsor - 10 £85,000 -
Newbury -12 3 £55,000 +15.78% 3
Wokingham +1 1 £80,000 +33.33%
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 18 December 2014, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 314 (59.81%) ITIL
2 184 (35.05%) Telecoms
3 175 (33.33%) Service Delivery
4 172 (32.76%) SLA
5 93 (17.71%) Finance
6 90 (17.14%) Windows
7 89 (16.95%) Degree
8 72 (13.71%) Incident Management
9 67 (12.76%) Change Management
10 63 (12.00%) CRM
10 63 (12.00%) Microsoft
11 62 (11.81%) MS Excel
11 62 (11.81%) Continuous Improvement
12 61 (11.62%) Analytical Skills
12 61 (11.62%) Problem Management
12 61 (11.62%) Linux
12 61 (11.62%) Project Management
13 58 (11.05%) SQL
14 51 (9.71%) MS Office
15 49 (9.33%) VMware
15 49 (9.33%) Security Cleared
16 47 (8.95%) Windows 7
17 46 (8.76%) Marketing
18 45 (8.57%) UNIX
19 42 (8.00%) Huawei
19 42 (8.00%) Retail
19 42 (8.00%) Product Management
20 41 (7.81%) Management Information System
21 40 (7.62%) Remedy
22 39 (7.43%) PRINCE2

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 18 December 2014, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (2.48%) WebSphere
2 12 (2.29%) SharePoint
3 10 (1.90%) Lotus Domino
3 10 (1.90%) WebSphere Application Server
3 10 (1.90%) WebSphere Portal
3 10 (1.90%) Quickr
4 9 (1.71%) Blackberry Enterprise Server
4 9 (1.71%) IIS
5 4 (0.76%) Lync
6 3 (0.57%) IBM HTTP Server
6 3 (0.57%) Oracle HTTP Server
6 3 (0.57%) Apache
6 3 (0.57%) Tomcat
7 2 (0.38%) MS Exchange
7 2 (0.38%) JBoss
7 2 (0.38%) BizTalk Server
8 1 (0.19%) SharePoint 2010
8 1 (0.19%) IBM Notes
Applications
1 62 (11.81%) MS Excel
2 51 (9.71%) MS Office
3 7 (1.33%) MS PowerPoint
4 4 (0.76%) MS Visio
5 3 (0.57%) MS Project
Business Applications
1 6 (1.14%) Dynamics CRM
2 4 (0.76%) Agresso
2 4 (0.76%) Oracle Applications
3 1 (0.19%) SAP Oil and Gas
3 1 (0.19%) Remedy ITSM
3 1 (0.19%) Oracle EBS R12
3 1 (0.19%) Oracle Financials
Cloud Services
1 26 (4.95%) SaaS
2 15 (2.86%) Cloud Computing
3 6 (1.14%) Office 365
4 1 (0.19%) Microsoft Azure
4 1 (0.19%) PaaS
Communications & Networking
1 35 (6.67%) Wireless
2 31 (5.90%) Broadband
3 25 (4.76%) VPN
4 24 (4.57%) SAN
4 24 (4.57%) 4G
5 21 (4.00%) Radio Access Network
6 18 (3.43%) ATM
7 15 (2.86%) DSLAM
7 15 (2.86%) NGN
7 15 (2.86%) Internet
7 15 (2.86%) CDMA
7 15 (2.86%) SDH
7 15 (2.86%) UMTS
8 12 (2.29%) WAN
8 12 (2.29%) LAN
9 11 (2.10%) 3G
10 10 (1.90%) VoLTE
11 8 (1.52%) Ethernet
12 7 (1.33%) Firewall
13 6 (1.14%) HTTP
Database & Business Intelligence
1 21 (4.00%) SQL Server
2 9 (1.71%) MySQL
2 9 (1.71%) Relational Database
3 8 (1.52%) RDBMS
4 6 (1.14%) SQL Server Reporting Services
5 4 (0.76%) Oracle Database
5 4 (0.76%) Oracle Exadata
6 3 (0.57%) DB2
7 1 (0.19%) OLAP
7 1 (0.19%) Data Warehouse
7 1 (0.19%) SQL Server Integration Services
7 1 (0.19%) SQL Server 2008
7 1 (0.19%) Couchbase
Development Applications
1 6 (1.14%) Team Foundation Server
2 3 (0.57%) Visual Studio
3 1 (0.19%) Fiddler
General
1 184 (35.05%) Telecoms
2 93 (17.71%) Finance
3 46 (8.76%) Marketing
4 42 (8.00%) Retail
5 39 (7.43%) Billing
6 29 (5.52%) Front Office
7 11 (2.10%) Advertising
8 10 (1.90%) Banking
9 8 (1.52%) Legal
10 7 (1.33%) French Language
11 5 (0.95%) Financial Institution
12 2 (0.38%) Electronics
12 2 (0.38%) German Language
13 1 (0.19%) Dutch Language
13 1 (0.19%) Publishing
13 1 (0.19%) Games
13 1 (0.19%) Back Office
13 1 (0.19%) Manufacturing
Job Titles
1 57 (10.86%) Service Manager
2 46 (8.76%) Account Manager
3 44 (8.38%) Problem Manager
4 38 (7.24%) Incident Manager
4 38 (7.24%) Analyst
5 33 (6.29%) Delivery Manager
6 30 (5.71%) Services Delivery Manager
7 29 (5.52%) Administrator
8 26 (4.95%) Support Specialist
9 25 (4.76%) Change Manager
10 23 (4.38%) Senior Manager
11 22 (4.19%) Developer
11 22 (4.19%) Report Manager
12 21 (4.00%) Applications Support
13 19 (3.62%) Consultant
14 16 (3.05%) Systems Administrator
15 15 (2.86%) Test Manager
16 14 (2.67%) Support Analyst
17 13 (2.48%) Senior Developer
17 13 (2.48%) Service Analyst
Libraries, Frameworks & Software Standards
1 16 (3.05%) J2EE
2 13 (2.48%) Struts
2 13 (2.48%) Spring
2 13 (2.48%) Spring MVC
3 11 (2.10%) .NET
4 10 (1.90%) HTML
5 8 (1.52%) CSS
5 8 (1.52%) XML
6 7 (1.33%) Web Services
7 4 (0.76%) Ajax
7 4 (0.76%) jQuery
8 3 (0.57%) WebSphere MQ
8 3 (0.57%) ASP.NET
8 3 (0.57%) JSON
8 3 (0.57%) Software Packaging
9 2 (0.38%) SOAP
9 2 (0.38%) .NET Framework
10 1 (0.19%) ASP.NET MVC
10 1 (0.19%) RabbitMQ
10 1 (0.19%) COM
Miscellaneous
1 61 (11.62%) Analytical Skills
2 41 (7.81%) Management Information System
3 27 (5.14%) Statistics
4 15 (2.86%) Enterprise Software
5 13 (2.48%) Computer Science
6 9 (1.71%) CMDB
6 9 (1.71%) Blackberry
7 6 (1.14%) Mathematics
8 4 (0.76%) RMADS
8 4 (0.76%) CESG
8 4 (0.76%) CESG CLAS
8 4 (0.76%) Smart Meter
9 3 (0.57%) FMCG
9 3 (0.57%) Smartphone
10 2 (0.38%) GIS
10 2 (0.38%) Cryptography
10 2 (0.38%) N-Tier
10 2 (0.38%) Performance Metrics
11 1 (0.19%) Open Source
11 1 (0.19%) Digital Media
Operating Systems
1 90 (17.14%) Windows
2 61 (11.62%) Linux
3 47 (8.95%) Windows 7
4 45 (8.57%) UNIX
5 23 (4.38%) SUSE
6 7 (1.33%) Windows XP
7 6 (1.14%) Solaris
8 3 (0.57%) Red Hat Enterprise Linux
9 2 (0.38%) Windows Server 2003
9 2 (0.38%) Windows NT
9 2 (0.38%) Windows Vista
9 2 (0.38%) Android
10 1 (0.19%) Windows Server 2008
10 1 (0.19%) Windows 8
10 1 (0.19%) Windows Server 2012
Processes & Methodologies
1 314 (59.81%) ITIL
2 175 (33.33%) Service Delivery
3 72 (13.71%) Incident Management
4 67 (12.76%) Change Management
5 63 (12.00%) CRM
6 62 (11.81%) Continuous Improvement
7 61 (11.62%) Project Management
7 61 (11.62%) Problem Management
8 42 (8.00%) Product Management
9 39 (7.43%) PRINCE2
10 38 (7.24%) Configuration Management
11 36 (6.86%) eTOM
11 36 (6.86%) Agile Software Development
12 34 (6.48%) ITSM
13 33 (6.29%) Root Cause Analysis
14 30 (5.71%) ITIL V2
15 22 (4.19%) Performance Management
16 21 (4.00%) Risk Management
16 21 (4.00%) Stakeholder Management
17 18 (3.43%) Matrix Management
Programming Languages
1 58 (11.05%) SQL
2 18 (3.43%) Java
3 11 (2.10%) JavaScript
4 7 (1.33%) C#
5 4 (0.76%) C++
5 4 (0.76%) Perl
6 3 (0.57%) Shell Script
6 3 (0.57%) AWK
6 3 (0.57%) Korn
6 3 (0.57%) Bash Shell
6 3 (0.57%) sed
7 2 (0.38%) C
Qualifications
1 89 (16.95%) Degree
2 49 (9.33%) Security Cleared
3 37 (7.05%) SC Cleared
4 29 (5.52%) PMP
4 29 (5.52%) PMI Certification
5 23 (4.38%) ITIL Certification
6 10 (1.90%) IBM Certification
7 7 (1.33%) Microsoft Certification
8 5 (0.95%) MCSE
9 4 (0.76%) CCNA
9 4 (0.76%) Cisco Certification
10 3 (0.57%) MCITP
10 3 (0.57%) ITIL Foundation Certificate
11 2 (0.38%) MCTS
11 2 (0.38%) CISM
11 2 (0.38%) CISSP
12 1 (0.19%) PRINCE2 Certification
12 1 (0.19%) MCSA
12 1 (0.19%) MCDBA
12 1 (0.19%) MCP
Quality Assurance & Compliance
1 172 (32.76%) SLA
2 24 (4.57%) PCI DSS
3 12 (2.29%) ISO/IEC 27001
4 4 (0.76%) QA
5 3 (0.57%) ISO 9001
6 1 (0.19%) COBIT
6 1 (0.19%) Sarbanes-Oxley
6 1 (0.19%) BS15000
System Software
1 23 (4.38%) Active Directory
2 12 (2.29%) VMware Infrastructure
3 3 (0.57%) Tivoli Directory Server
4 1 (0.19%) Hyper-V
4 1 (0.19%) Terminal Services
4 1 (0.19%) VMware ESX
4 1 (0.19%) VMware Workstation
Systems Management
1 32 (6.10%) Nagios
2 27 (5.14%) Puppet
3 13 (2.48%) Netcool
4 10 (1.90%) Tivoli
4 10 (1.90%) SCCM
5 6 (1.14%) NetBackup
6 5 (0.95%) logstash
7 4 (0.76%) OVPI
7 4 (0.76%) HP NNM
7 4 (0.76%) TeMIP
7 4 (0.76%) Oracle Enterprise Manager
7 4 (0.76%) OpenView
8 3 (0.57%) NSN NetAct
9 2 (0.38%) WSUS
Vendors
1 63 (12.00%) Microsoft
2 49 (9.33%) VMware
3 42 (8.00%) Huawei
4 40 (7.62%) Remedy
5 37 (7.05%) Cisco
6 33 (6.29%) Fujitsu
7 28 (5.33%) IBM
7 28 (5.33%) EMC
8 20 (3.81%) Oracle
9 15 (2.86%) Citrix
10 11 (2.10%) Lotus
11 7 (1.33%) BT
11 7 (1.33%) HP
12 5 (0.95%) Juniper
12 5 (0.95%) BMC
12 5 (0.95%) Ericsson
12 5 (0.95%) Nokia Solutions and Networks
12 5 (0.95%) Splunk
12 5 (0.95%) ServiceNow
12 5 (0.95%) Salesforce.com
Reading, Berkshire
SJB Corporate Ltd
Posted: 14 hours ago
Berkshire
Lorien Resourcing
Salary: Benefits package
Posted: 14 hours ago
Berkshire
Interquest - IQ ESM
Salary: £70000 per annum + Benefits
Posted: 18 hours ago
Newbury, Berkshire
Austin Fraser
Salary: £55000.00 - £65000.00 per annum + Benefits
Posted: Yesterday
Slough, Berkshire
Telefonica
Posted: Yesterday
Bracknell
The People Network
Salary: £65000 - £75000 per annum + Bonus, Pension, Health
Posted: 2 days ago
Bracknell
The People Network
Salary: £65000 - £75000 per annum + Bonus, Pension, Health
Posted: 2 days ago
Newbury
The People Network
Salary: £60000 - £70000 per annum + Bonus, Pension, Health
Posted: 2 days ago
Berkshire
GO Partnership Ltd
Salary: Benefits
Posted: 2 days ago
Newbury, Berkshire
Go Partnership.
Salary: From £65,000 to £72,000 per annum + Benefits
Posted: 2 days ago
Bracknell, Berkshire
EXCELerate
Salary: £30k OTE £60k & Health, Life, Pension
Posted: 2 days ago
Reading, Berkshire
CGI
Salary: £55000 - £70000 per annum + benefits
Posted: 6 days ago
Reading, Berkshire
CGI
Salary: £55000 - £70000 per annum + benefits
Posted: 6 days ago
Reading
Bentley Whitaker
Salary: £25,000 - £30,000 per year
Posted: 15 days ago
Maidenhead
Nigel Frank International Limited - Newcastle
Salary: £70000 - £75000 per annum + 20% Pension / Training / 25 Days Holiday
Posted: 15 days ago
Bracknell, Berkshire
CACI Network Services
Salary: From £60,000 to £70,000 per annum
Posted: 16 days ago
Bracknell
DP Connect
Salary: £65000 - £70000 per annum + Pension, Health Insurance, Bonus,
Posted: 20 days ago
Reading, Berkshire
CGI
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 27 days ago
Reading, Berkshire
CGI
Salary: £60000 - £85000 per annum + excellent benefits
Posted: 27 days ago
Reading, Berkshire
CGI
Salary: £50000 - £75000 per annum + excellent benefits
Posted: 27 days ago