The table below looks at the statistics for Service Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 45 89 71
Rank change year-on-year
+44 -18
Permanent jobs citing Service Management 303 181 190
As % of all permanent IT jobs located in Berkshire 5.11% 3.07% 3.55%
As % of the Processes & Methodologies category 6.48% 3.94% 4.60%
Number of salaries quoted 160 89 137
Average salary £50,000 £52,500 £41,500
Average salary % change year-on-year
-4.76% +26.50%
90% offered a salary of more than £32,535 £34,000 £29,000
10% offered a salary of more than £67,250 £70,500 £60,000
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4673 4589 4133
As % of all permanent IT jobs located in Berkshire 78.82% 77.75% 77.27%
Number of salaries quoted 3129 3447 3328
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Berkshire

Service Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Berkshire region.

Service Management Salary Trend in Berkshire

Service Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Management across the Berkshire region over the 3 months to 30 October 2014.

Service Management Salary Histogram in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +42 149 £47,500 -20.83% 11
Bracknell +3 42 £45,000 +20.00% 1
Windsor -2 22 £57,500 +4.54%
Maidenhead -5 15 £62,500 -16.66% 2
Slough -14 13 £36,250 -44.23% 1
Newbury +8 11 £55,000 +22.22% 3
Wokingham +2 4 £26,500 - 1
Service Management
South East

Service Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 30 October 2014, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 314 (65.01%) ITIL
2 167 (34.58%) Service Delivery
3 163 (33.75%) SLA
4 153 (31.68%) Telecoms
5 90 (18.63%) Degree
6 87 (18.01%) Windows
7 86 (17.81%) Finance
8 77 (15.94%) Microsoft
9 74 (15.32%) MS Excel
10 68 (14.08%) Project Management
11 67 (13.87%) SQL
12 66 (13.66%) VMware
13 62 (12.84%) Analytical Skills
14 60 (12.42%) Linux
15 56 (11.59%) Change Management
15 56 (11.59%) ITSM
16 52 (10.77%) Incident Management
17 49 (10.14%) Problem Management
17 49 (10.14%) Continuous Improvement
18 47 (9.73%) Security Cleared
19 44 (9.11%) CRM
20 43 (8.90%) Remedy
21 42 (8.70%) MS Office
21 42 (8.70%) Management Information System
22 40 (8.28%) Cisco
23 38 (7.87%) UNIX
23 38 (7.87%) Retail
24 37 (7.66%) Configuration Management
25 36 (7.45%) eTOM
25 36 (7.45%) Windows 7

Service Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 30 October 2014, IT jobs across the Berkshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (3.31%) IIS
2 13 (2.69%) WebSphere
3 12 (2.48%) SharePoint
4 10 (2.07%) Lotus Domino
4 10 (2.07%) WebSphere Portal
4 10 (2.07%) Quickr
4 10 (2.07%) WebSphere Application Server
5 4 (0.83%) Blackberry Enterprise Server
5 4 (0.83%) Lync
6 3 (0.62%) IBM HTTP Server
6 3 (0.62%) Apache
6 3 (0.62%) Tomcat
6 3 (0.62%) Oracle HTTP Server
7 2 (0.41%) TeamSite
7 2 (0.41%) BizTalk Server
7 2 (0.41%) MS Exchange
7 2 (0.41%) JBoss
8 1 (0.21%) IBM Notes
8 1 (0.21%) SAS
Applications
1 74 (15.32%) MS Excel
2 42 (8.70%) MS Office
3 6 (1.24%) MS Visio
3 6 (1.24%) MS PowerPoint
4 4 (0.83%) MS Project
Business Applications
1 6 (1.24%) Dynamics CRM
2 5 (1.04%) Remedy ITSM
3 4 (0.83%) Oracle Applications
4 3 (0.62%) Agresso
5 1 (0.21%) SAP SD
5 1 (0.21%) SAP FI
5 1 (0.21%) SAP MM
5 1 (0.21%) SAP FI/CO
5 1 (0.21%) SAP CO
5 1 (0.21%) Oracle EBS R12
5 1 (0.21%) Oracle Financials
Cloud Services
1 27 (5.59%) SaaS
2 18 (3.73%) Cloud Computing
3 5 (1.04%) Office 365
4 1 (0.21%) Microsoft Azure
4 1 (0.21%) PaaS
Communications & Networking
1 26 (5.38%) SAN
2 22 (4.55%) Internet
3 21 (4.35%) VPN
4 18 (3.73%) Radio Access Network
5 17 (3.52%) Wireless
6 14 (2.90%) Firewall
6 14 (2.90%) Broadband
7 12 (2.48%) ATM
7 12 (2.48%) DNS
8 10 (2.07%) TCP/IP
8 10 (2.07%) WAN
9 9 (1.86%) DHCP
9 9 (1.86%) CDMA
9 9 (1.86%) LAN
9 9 (1.86%) SDH
9 9 (1.86%) UMTS
9 9 (1.86%) DSLAM
9 9 (1.86%) NGN
10 6 (1.24%) 4G
10 6 (1.24%) HTTP
Database & Business Intelligence
1 34 (7.04%) SQL Server
2 13 (2.69%) SQL Server Reporting Services
3 12 (2.48%) Relational Database
4 10 (2.07%) RDBMS
5 9 (1.86%) MySQL
6 4 (0.83%) Oracle Exadata
6 4 (0.83%) Oracle Database
7 3 (0.62%) DB2
8 2 (0.41%) OLAP
8 2 (0.41%) Data Warehouse
8 2 (0.41%) SQL Server Integration Services
8 2 (0.41%) SQL Server 2008
9 1 (0.21%) SQL Server 2000
9 1 (0.21%) SQL Server 2005
Development Applications
1 6 (1.24%) Team Foundation Server
2 3 (0.62%) Visual Studio
3 1 (0.21%) Fiddler
General
1 153 (31.68%) Telecoms
2 86 (17.81%) Finance
3 38 (7.87%) Retail
4 32 (6.63%) Billing
5 27 (5.59%) Marketing
6 16 (3.31%) Banking
6 16 (3.31%) Front Office
7 15 (3.11%) French Language
8 8 (1.66%) Legal
9 7 (1.45%) German Language
10 6 (1.24%) Financial Institution
11 2 (0.41%) Advertising
11 2 (0.41%) Back Office
11 2 (0.41%) Automotive
12 1 (0.21%) Law
12 1 (0.21%) Electronics
12 1 (0.21%) Manufacturing
12 1 (0.21%) Publishing
12 1 (0.21%) Dutch Language
12 1 (0.21%) Local Government
Job Titles
1 48 (9.94%) Service Manager
2 45 (9.32%) Analyst
3 37 (7.66%) Problem Manager
4 35 (7.25%) Delivery Manager
5 32 (6.63%) Applications Support
6 29 (6.00%) Services Delivery Manager
7 28 (5.80%) Administrator
8 26 (5.38%) Support Specialist
8 26 (5.38%) Account Manager
8 26 (5.38%) Incident Manager
9 25 (5.18%) Change Manager
10 23 (4.76%) Support Analyst
10 23 (4.76%) Report Manager
11 20 (4.14%) Developer
12 18 (3.73%) Consultant
12 18 (3.73%) Applications Support Analyst
13 17 (3.52%) Support Engineer
13 17 (3.52%) Senior Manager
14 15 (3.11%) Test Manager
15 13 (2.69%) Systems Administrator
Libraries, Frameworks & Software Standards
1 14 (2.90%) J2EE
2 11 (2.28%) .NET
2 11 (2.28%) Struts
2 11 (2.28%) Spring
2 11 (2.28%) Spring MVC
3 9 (1.86%) HTML
4 8 (1.66%) CSS
5 7 (1.45%) XML
6 6 (1.24%) Web Services
7 4 (0.83%) Ajax
7 4 (0.83%) jQuery
8 3 (0.62%) JSON
8 3 (0.62%) WebSphere MQ
8 3 (0.62%) Software Packaging
8 3 (0.62%) ASP.NET
9 2 (0.41%) SOAP
9 2 (0.41%) .NET Framework
10 1 (0.21%) CGI
10 1 (0.21%) Application Packaging
10 1 (0.21%) COM
Miscellaneous
1 62 (12.84%) Analytical Skills
2 42 (8.70%) Management Information System
3 20 (4.14%) Statistics
4 19 (3.93%) Computer Science
5 15 (3.11%) CMDB
5 15 (3.11%) Enterprise Software
6 8 (1.66%) Mathematics
7 4 (0.83%) Smart Meter
7 4 (0.83%) Blackberry
8 3 (0.62%) PMI
8 3 (0.62%) Clustering
8 3 (0.62%) Physics
8 3 (0.62%) FMCG
9 2 (0.41%) N-Tier
10 1 (0.21%) Mainframe
10 1 (0.21%) Economics
10 1 (0.21%) CCTV
10 1 (0.21%) Replication
10 1 (0.21%) Life Science
10 1 (0.21%) Digital Media
Operating Systems
1 87 (18.01%) Windows
2 60 (12.42%) Linux
3 38 (7.87%) UNIX
4 36 (7.45%) Windows 7
5 23 (4.76%) SUSE
6 6 (1.24%) Windows XP
7 4 (0.83%) Solaris
8 3 (0.62%) Windows Server 2008
8 3 (0.62%) Red Hat Enterprise Linux
8 3 (0.62%) Windows Server 2012
9 2 (0.41%) Windows Vista
9 2 (0.41%) Android
10 1 (0.21%) CentOS
10 1 (0.21%) Windows Server 2003
10 1 (0.21%) Windows 8
Processes & Methodologies
1 314 (65.01%) ITIL
2 167 (34.58%) Service Delivery
3 68 (14.08%) Project Management
4 56 (11.59%) Change Management
4 56 (11.59%) ITSM
5 52 (10.77%) Incident Management
6 49 (10.14%) Problem Management
6 49 (10.14%) Continuous Improvement
7 44 (9.11%) CRM
8 37 (7.66%) Configuration Management
9 36 (7.45%) eTOM
10 35 (7.25%) PRINCE2
11 33 (6.83%) Agile Software Development
12 24 (4.97%) Product Management
13 23 (4.76%) ITIL V2
13 23 (4.76%) Root Cause Analysis
14 22 (4.55%) Stakeholder Management
15 20 (4.14%) Matrix Management
16 19 (3.93%) Time Management
17 17 (3.52%) Validation
Programming Languages
1 67 (13.87%) SQL
2 15 (3.11%) Java
3 9 (1.86%) JavaScript
4 7 (1.45%) C#
5 5 (1.04%) Perl
6 4 (0.83%) C++
6 4 (0.83%) Korn
6 4 (0.83%) Bash Shell
7 3 (0.62%) sed
7 3 (0.62%) Shell Script
7 3 (0.62%) AWK
8 2 (0.41%) PowerShell
8 2 (0.41%) C
9 1 (0.21%) ABAP
Qualifications
1 90 (18.63%) Degree
2 47 (9.73%) Security Cleared
3 34 (7.04%) SC Cleared
4 24 (4.97%) ITIL Certification
4 24 (4.97%) PMI Certification
5 23 (4.76%) PMP
6 14 (2.90%) Microsoft Certification
7 10 (2.07%) IBM Certification
7 10 (2.07%) MCSE
8 9 (1.86%) CCNA
8 9 (1.86%) Cisco Certification
9 6 (1.24%) MCSA
9 6 (1.24%) MCDBA
9 6 (1.24%) MCP
9 6 (1.24%) Network+ Certification
9 6 (1.24%) VMware Certified Professional (VCP)
10 5 (1.04%) MCITP
11 4 (0.83%) MCTS
11 4 (0.83%) ITIL Foundation Certificate
12 2 (0.41%) PRINCE2 Certification
Quality Assurance & Compliance
1 163 (33.75%) SLA
2 22 (4.55%) PCI DSS
3 12 (2.48%) ISO/IEC 27001
4 5 (1.04%) QA
5 4 (0.83%) ISO 9001
6 1 (0.21%) COBIT
6 1 (0.21%) Sarbanes-Oxley
6 1 (0.21%) BS15000
System Software
1 27 (5.59%) VMware Infrastructure
2 16 (3.31%) Active Directory
3 8 (1.66%) VMware ESX
4 6 (1.24%) VMware Workstation
5 5 (1.04%) Hyper-V
6 3 (0.62%) Terminal Services
6 3 (0.62%) Tivoli Directory Server
7 1 (0.21%) qmail
7 1 (0.21%) Microsoft App-V
7 1 (0.21%) Squid
7 1 (0.21%) Microsoft Virtual Server
Systems Management
1 27 (5.59%) Nagios
2 25 (5.18%) Puppet
3 17 (3.52%) Netcool
4 14 (2.90%) Tivoli
5 11 (2.28%) Oracle Enterprise Manager
6 9 (1.86%) SCCM
7 8 (1.66%) OVPI
7 8 (1.66%) OpenView
7 8 (1.66%) TeMIP
7 8 (1.66%) HP NNM
8 6 (1.24%) NetBackup
9 5 (1.04%) WSUS
10 3 (0.62%) NSN NetAct
11 2 (0.41%) logstash
12 1 (0.21%) YUM
Vendors
1 77 (15.94%) Microsoft
2 66 (13.66%) VMware
3 43 (8.90%) Remedy
4 40 (8.28%) Cisco
5 32 (6.63%) IBM
6 30 (6.21%) Huawei
7 28 (5.80%) EMC
8 27 (5.59%) Oracle
9 26 (5.38%) Fujitsu
10 12 (2.48%) BMC
11 11 (2.28%) Citrix
11 11 (2.28%) HP
11 11 (2.28%) Lotus
12 7 (1.45%) BT
13 5 (1.04%) ServiceNow
14 4 (0.83%) Salesforce.com
14 4 (0.83%) LANDesk
14 4 (0.83%) Red Hat
14 4 (0.83%) NetApp
15 3 (0.62%) Ericsson
Reading, Berkshire
Bentley Whitaker
Salary: From £22,000 to £27,000 per annum
Posted: 22 hours ago
Reading
People Source
Salary: £50000 - £60000 per annum + Benefits
Posted: 23 hours ago
Reading, Berkshire
JM
Salary: £65000 - £75000 per annum + Benefits
Posted: 23 hours ago
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: Yesterday
Reading, Berkshire
SJB Corporate Ltd
Salary: From £55,000 to £70,000 per annum
Posted: Yesterday
Bracknell, Berkshire
NES Global Talent
Salary: £65000 to £70000 per annum - Car + Bonus
Posted: Yesterday
Maidenhead, Berkshire
EarthStream Global
Salary: From £75,000 to £80,000 per annum
Posted: Yesterday
Maidenhead, Berkshire
EarthStream Global
Salary: From £75,000 to £80,000 per annum
Posted: Yesterday
Reading, Berkshire
Opus Resourcing Ltd
Salary: £60000 - £65000 per annum + £6k Car Allow + Bonus to 20%
Posted: 2 days ago
Newbury, Berkshire
Austin Fraser
Salary: £50000.00 - £60000.00 per annum + Benefits
Posted: 4 days ago
Berkshire
Mason Frank
Salary: £50000 - £60000 per annum + Bonus & Benefits
Posted: 6 days ago
Reading, Berkshire
CGI
Salary: £35000 - £50000 per annum + excellent benefits
Posted: 13 days ago
Reading, Berkshire
CGI
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 13 days ago
Reading, Berkshire
CGI
Salary: £45,000 - £55,000 per annum + excellent benefits
Posted: 15 days ago
Reading, Berkshire
Pepsico Beverages International Ltd
Salary: £25,000 per annum depending on experience
Posted: 20 days ago
Newbury, Berkshire
Vodafone Group
Salary: Competitive
Posted: 21 days ago
Newbury, Berkshire
Vodafone Group
Salary: Competitive
Posted: 21 days ago
Wokingham
Interquest - IQ ESM
Salary: £43000 - £47500 per annum
Posted: 21 days ago