The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Slough region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 59 59 67
Rank change year-on-year
0 +8
Permanent jobs requiring a Technical Support 10 6 5
As % of all permanent IT jobs located in Slough 1.57% 1.20% 0.80%
As % of the Job Titles category 1.68% 1.25% 0.83%
Number of salaries quoted 8 6 4
Average salary £43,500 £33,000 £26,500
Average salary % change year-on-year
+31.81% +24.52%
90% offered a salary of more than £23,000 £22,500 £20,550
10% offered a salary of more than £53,250 £37,000 £28,950
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Slough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Slough
Permanent IT job ads with a match in the
Job Titles category
597 479 603
As % of all permanent IT jobs located in Slough 93.87% 95.61% 96.33%
Number of salaries quoted 497 425 521
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £26,500 £25,500 £23,500
10% offered a salary of more than £65,000 £65,000 £60,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Slough

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Slough region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Slough

Technical Support
Salary Trend in Slough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Slough region.

Technical Support Salary Trend in Slough

Technical Support
Salary Histogram in Slough

This chart provides a salary histogram for IT jobs citing Technical Support across the Slough region over the 3 months to 28 August 2015.

Technical Support Salary Histogram in Slough

Technical Support
Top 30 Related IT Skills in Slough

For the 6 months to 28 August 2015, IT jobs across the Slough region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 7 (50.00%) Linux
2 6 (42.86%) ITIL
3 5 (35.71%) UNIX
3 5 (35.71%) XML
3 5 (35.71%) LDAP
3 5 (35.71%) CA
3 5 (35.71%) Incident Management
3 5 (35.71%) Time Management
4 4 (28.57%) Service Management
4 4 (28.57%) Firewall
4 4 (28.57%) VMware
4 4 (28.57%) Cisco
4 4 (28.57%) Active Directory
4 4 (28.57%) HP
5 3 (21.43%) IBM
5 3 (21.43%) BMC
5 3 (21.43%) XHTML
5 3 (21.43%) Windows
5 3 (21.43%) HTML
5 3 (21.43%) JavaScript
5 3 (21.43%) MySQL
5 3 (21.43%) Oracle
5 3 (21.43%) CSS
5 3 (21.43%) Web Services
5 3 (21.43%) ITSM
5 3 (21.43%) NetApp
5 3 (21.43%) CA Single Sign-On
5 3 (21.43%) Remedy
5 3 (21.43%) FrontRange
5 3 (21.43%) Degree

Technical Support
Top Related IT Skills in Slough by Category

For the 6 months to 28 August 2015, IT jobs across the Slough region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) Apache
1 2 (14.29%) Tomcat
Business Applications
1 3 (21.43%) Remedy ITSM
Cloud Services
1 3 (21.43%) SaaS
2 1 (7.14%) Cloud Computing
Communications & Networking
1 5 (35.71%) LDAP
2 4 (28.57%) Firewall
3 2 (14.29%) Cisco ASA
3 2 (14.29%) FCoE
3 2 (14.29%) Fibre Channel
3 2 (14.29%) Cisco Nexus
3 2 (14.29%) Ethernet
3 2 (14.29%) TCP/IP
3 2 (14.29%) DNS
3 2 (14.29%) SAN
Database & Business Intelligence
1 3 (21.43%) MySQL
1 3 (21.43%) Relational Database
Libraries, Frameworks & Software Standards
1 5 (35.71%) XML
2 3 (21.43%) XHTML
2 3 (21.43%) Ajax
2 3 (21.43%) HTML
2 3 (21.43%) CSS
2 3 (21.43%) Web Services
Miscellaneous
1 3 (21.43%) CMDB
2 2 (14.29%) FlexPod
2 2 (14.29%) Enterprise Cloud
2 2 (14.29%) Data Centre
2 2 (14.29%) e-Health
Operating Systems
1 7 (50.00%) Linux
2 5 (35.71%) UNIX
3 3 (21.43%) Windows
4 2 (14.29%) Solaris
4 2 (14.29%) SUSE
4 2 (14.29%) Ubuntu
4 2 (14.29%) CentOS
4 2 (14.29%) Data ONTAP
5 1 (7.14%) Windows XP
Processes & Methodologies
1 6 (42.86%) ITIL
2 5 (35.71%) Incident Management
2 5 (35.71%) Time Management
3 4 (28.57%) Service Management
4 3 (21.43%) ITSM
4 3 (21.43%) IT Asset Management
5 2 (14.29%) Coaching
5 2 (14.29%) Information Security
5 2 (14.29%) Knowledge Management
5 2 (14.29%) ERP
6 1 (7.14%) Problem Management
6 1 (7.14%) Root Cause Analysis
Programming Languages
1 3 (21.43%) JavaScript
2 2 (14.29%) Perl
2 2 (14.29%) SQL
2 2 (14.29%) Python
2 2 (14.29%) Bash Shell
Qualifications
1 3 (21.43%) Degree
2 2 (14.29%) ITIL Foundation Certificate
3 1 (7.14%) NCDA
3 1 (7.14%) MCSA
3 1 (7.14%) Microsoft Certification
3 1 (7.14%) MCITP
Quality Assurance & Compliance
1 2 (14.29%) SLA
1 2 (14.29%) PCI DSS
System Software
1 4 (28.57%) Active Directory
2 2 (14.29%) vSphere
Systems Management
1 3 (21.43%) CA Single Sign-On
1 3 (21.43%) HP UCMDB
2 2 (14.29%) logstash
2 2 (14.29%) ZABBIX
2 2 (14.29%) Nagios
Vendors
1 5 (35.71%) CA
2 4 (28.57%) VMware
2 4 (28.57%) Cisco
2 4 (28.57%) HP
3 3 (21.43%) IBM
3 3 (21.43%) Oracle
3 3 (21.43%) BMC
3 3 (21.43%) FrontRange
3 3 (21.43%) ServiceNow
3 3 (21.43%) NetApp
3 3 (21.43%) Remedy
4 2 (14.29%) Sophos
4 2 (14.29%) Websense
4 2 (14.29%) Red Hat
4 2 (14.29%) Intel
5 1 (7.14%) Citrix
5 1 (7.14%) Microsoft
5 1 (7.14%) Dell