The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Slough region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 62 62 72
Rank change year-on-year
0 +10
Permanent jobs requiring a Technical Support 9 10 3
As % of all permanent IT jobs located in Slough 1.39% 1.57% 0.49%
As % of the Job Titles category 1.44% 1.65% 0.50%
Number of salaries quoted 6 10 3
Average salary £25,000 £30,500 £25,000
Average salary % change year-on-year
-18.03% +22.00%
90% offered a salary of more than £21,500 £22,500 £24,600
10% offered a salary of more than £45,000 £32,500 £26,200
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
Berkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Slough region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Slough
Permanent IT job ads with a match in the
Job Titles category
625 606 606
As % of all permanent IT jobs located in Slough 96.45% 94.98% 99.18%
Number of salaries quoted 536 492 524
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £28,500 £29,000 £27,300
10% offered a salary of more than £68,000 £65,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Slough

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Slough region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Slough

Technical Support
Salary Trend in Slough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Slough region.

Technical Support Salary Trend in Slough

Technical Support
Salary Histogram in Slough

This chart provides a salary histogram for IT jobs citing Technical Support across the Slough region over the 3 months to 11 February 2016.

Technical Support Salary Histogram in Slough

Technical Support
Top 30 Related IT Skills in Slough

For the 6 months to 11 February 2016, IT jobs across the Slough region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 11 (61.11%) Windows
2 10 (55.56%) Microsoft
2 10 (55.56%) Root Cause Analysis
3 9 (50.00%) Windows Server
3 9 (50.00%) VMware
3 9 (50.00%) SLA
3 9 (50.00%) HP
3 9 (50.00%) Dell
4 8 (44.44%) Cisco
4 8 (44.44%) IBM
4 8 (44.44%) Active Directory
5 7 (38.89%) Windows Server 2003
5 7 (38.89%) Microsoft Certification
5 7 (38.89%) MCITP
6 6 (33.33%) Incident Management
6 6 (33.33%) Windows Server 2008
6 6 (33.33%) Windows Server 2012
6 6 (33.33%) Citrix
6 6 (33.33%) Cisco Certification
6 6 (33.33%) CCNA
7 5 (27.78%) Windows XP
7 5 (27.78%) MCSA
7 5 (27.78%) Analytical Skills
8 4 (22.22%) Resource Management
8 4 (22.22%) Problem Management
8 4 (22.22%) Linux
8 4 (22.22%) MCSE
8 4 (22.22%) SQL Server
8 4 (22.22%) Unix
8 4 (22.22%) Service Management

Technical Support
Top Related IT Skills in Slough by Category

For the 6 months to 11 February 2016, IT jobs across the Slough region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.11%) Exchange Server 2010
1 2 (11.11%) MS Exchange
2 1 (5.56%) Exchange Server 2003
2 1 (5.56%) Exchange Server 2007
2 1 (5.56%) SharePoint
2 1 (5.56%) WebLogic
Business Applications
1 1 (5.56%) Dynamics CRM
Cloud Services
1 1 (5.56%) Office 365
Communications & Networking
1 2 (11.11%) Firewall
2 1 (5.56%) DHCP
2 1 (5.56%) DNS
2 1 (5.56%) FTP
2 1 (5.56%) LAN
2 1 (5.56%) WAN
Database & Business Intelligence
1 4 (22.22%) SQL Server
2 1 (5.56%) MySQL
2 1 (5.56%) SQL Server 2005
2 1 (5.56%) SQL Server 2008
General
1 1 (5.56%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (5.56%) DHTML
1 1 (5.56%) EJB
1 1 (5.56%) HTML
1 1 (5.56%) JSP
1 1 (5.56%) XML
Miscellaneous
1 5 (27.78%) Analytical Skills
2 2 (11.11%) Driving Licence
3 1 (5.56%) Clustering
3 1 (5.56%) Computer Science
3 1 (5.56%) Data Centre
3 1 (5.56%) Enterprise Software
3 1 (5.56%) Enterprise Storage
3 1 (5.56%) Management Information System
Operating Systems
1 11 (61.11%) Windows
2 9 (50.00%) Windows Server
3 7 (38.89%) Windows Server 2003
4 6 (33.33%) Windows Server 2008
4 6 (33.33%) Windows Server 2012
5 5 (27.78%) Windows XP
6 4 (22.22%) Linux
6 4 (22.22%) Unix
7 1 (5.56%) AIX
7 1 (5.56%) Data ONTAP
7 1 (5.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 10 (55.56%) Root Cause Analysis
2 6 (33.33%) Incident Management
3 4 (22.22%) Problem Management
3 4 (22.22%) Resource Management
3 4 (22.22%) Service Management
4 3 (16.67%) ITIL
4 3 (16.67%) Mentoring
4 3 (16.67%) Service Delivery
5 2 (11.11%) Coaching
5 2 (11.11%) ERP
5 2 (11.11%) People Management
5 2 (11.11%) Presales
5 2 (11.11%) Time Management
6 1 (5.56%) Continuous Improvement
6 1 (5.56%) CRM
6 1 (5.56%) DevOps
6 1 (5.56%) Knowledge Management
6 1 (5.56%) Process Improvement
6 1 (5.56%) Project Management
6 1 (5.56%) Risk Analysis
Programming Languages
1 1 (5.56%) Java
1 1 (5.56%) JavaScript
1 1 (5.56%) SQL
Qualifications
1 7 (38.89%) MCITP
1 7 (38.89%) Microsoft Certification
2 6 (33.33%) CCNA
2 6 (33.33%) Cisco Certification
3 5 (27.78%) MCSA
4 4 (22.22%) MCSE
5 2 (11.11%) Degree
6 1 (5.56%) AAT
Quality Assurance & Compliance
1 9 (50.00%) SLA
System Software
1 8 (44.44%) Active Directory
2 2 (11.11%) VMware Infrastructure
3 1 (5.56%) Forefront TMG
3 1 (5.56%) ISA Server
3 1 (5.56%) VMware ESX
3 1 (5.56%) VMware ESXi
3 1 (5.56%) vSphere
3 1 (5.56%) XenApp
3 1 (5.56%) XenDesktop
Systems Management
1 2 (11.11%) Backup Exec
2 1 (5.56%) HP Data Protector
2 1 (5.56%) Tivoli
2 1 (5.56%) Tivoli Storage Manager
2 1 (5.56%) WSUS
Vendors
1 10 (55.56%) Microsoft
2 9 (50.00%) Dell
2 9 (50.00%) HP
2 9 (50.00%) VMware
3 8 (44.44%) Cisco
3 8 (44.44%) IBM
4 6 (33.33%) Citrix
5 2 (11.11%) NetApp
5 2 (11.11%) Oracle
6 1 (5.56%) Red Hat
6 1 (5.56%) Supermicro
6 1 (5.56%) Symantec
6 1 (5.56%) Veritas
Slough, Berkshire
Connected IT
Salary: £25000 - £45000 per annum + Benefits
Posted: 5 days ago
Slough, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: 6 days ago